DDI_LKA_2011_MPS_v01_M_WB Antonina Redko 2012-05-15 NADA First version of metadata and external resources description. Management Practices Survey 2011 MPS 2011 LKA_2011_MPS_v01_M_WB World Bank NADA World Bank Enterprise Analysis Unit Enterprise Survey [en/oth] First version of the dataset The Management Practices Survey was conducted in Sri Lanka by the World Bank between June and November 2011. The survey was administered to a representative sample of firms in the non-agricultural formal private economy. Data from 836 establishments in services, manufacturing, ICT manufacturing and services, hospitality and health sectors was analyzed. The objective of the survey was to obtain feedback from enterprises on the state of the private sector in Sri Lanka. The topics included infrastructure, sales and supplies, finance, regulations, business-government relations, corruption, informality, use of information and communications technology, labor, perceptions about obstacles to doing business, and operational practices in product and process innovation and management. Health care providers and tourism firms were also asked industry specific questions. Three survey instruments were used in the research. Management Practices across Sectors Questionnaire was administered to manufacturing and services firms, Health Sector Questionnaire was used for private health providers, and hospitality firms were interviewed with the help of Tourism Sector Questionnaire. This study was carried out simultaneously with Sri Lanka Enterprise Survey, also an initiative of the World Bank. The Management Practices Survey and Enterprise Surveys have similar sampling and implementation techniques, and for some topics - corresponding questions. Sri Lanka National Regions covered are selected based on the number of establishments, contribution to employment, and value added. In most cases these regions are metropolitan areas and reflect the largest centers of economic activity in a country. The primary sampling unit of the study is the establishment. An establishment is a physical location where business is carried out and where industrial operations take place or services are provided. A firm may be composed of one or more establishments. For example, a brewery may have several bottling plants and several establishments for distribution. For the purposes of this survey an establishment must make its own financial decisions and have its own financial statements separate from those of the firm. An establishment must also have its own management and control over its payroll. The whole population, or universe of the study, is the non-agricultural economy. It comprises: all manufacturing sectors according to the group classification of ISIC Revision 3.1: (group D), construction sector (group F), services sector (groups G and H), and transport, storage, and communications sector (group I). Note that this definition excludes the following sectors: financial intermediation (group J), real estate and renting activities (group K, except sub-sector 72, IT, which was added to the population under study), and all public or utilities-sectors. The universe also included private health care providers. Sample survey data [ssd] The scope of the study includes: - characteristics of establishments, - sales and supplies, - degree of competition, - capacity, - labor, - managerial attitudes, - workflow, quality, and inventory management, - use of ICT, innovation and collaboration, - business environment, - business-government relations, - performance, - service provision and supplies, - patient care, - quality and management. The Nielsen Company Lanak (Pvt) Ltd The sample for Sri Lanka was selected using stratified random sampling. Three levels of stratification were used: industry, establishment size, and region. For industry stratification, the universe was divided into three manufacturing sectors, two services industries, and two residual sectors. Each industry had a target of 120 interviews, while the residual sectors had a target of 100 interviews each. Size stratification was defined the following way: small (5 to 19 employees), medium (20 to 99 employees), and large (more than 99 employees). For stratification purposes, the number of employees was defined on the basis of reported permanent full-time workers. Size stratification was not possible in the ICT manufacturing and services, health, and tourism sectors as the lists used did not contain size information. Regional stratification was defined by nine regions: Eastern, Western, Southern, Central, Northern, North-Central, North-West, Uva, Sabaragamuwa. Several sampling frames were used in the survey. The first sample frame was obtained from the Department of Census and Statistics (DCS) of Sri Lanka, the information was from 2003. Additional lists were used to supplement the DCS frame for the IT, health and tourism sectors. These lists were from: - ICT/Computer Association; - Federation of Information Technology Industry Sri Lanka; - Sri Lanka Association of Software and Service Companies; - Sri Lanka Tourism Promotion Bureau; - Local Chamber of Commerce/Trade Associations. The quality of the frame was assessed at the onset of the project through calls to a random subset of firms, and local contractor knowledge. The sample frame was not immune from the typical problems found in establishment surveys: positive rates of non-eligibility, repetition, non-existent units, etc. Due to response rate and ineligibility issues, additional sample had to be extracted by Department of Census and Statistics of Sri Lanka and the World Bank in order to obtain enough eligible contacts and meet the sample targets. Given the impact that non-eligible units included in the sample universe may have on the results, adjustments may be needed when computing the appropriate weights for individual observations. The percentage of confirmed non-eligible units as a proportion of the total number of sampled establishments contacted for the survey was 54% (860 out of 1593 establishments). Breaking down by industry, the following numbers of establishments were surveyed: food - 121, light manufacturing - 125, ICT manufacturing and services - 106, other manufacturing - 116, private healthcare services - 120, tourism related services - 124, and other services - 124. Face-to-face [f2f] The following survey instruments are available: - Management Practices across Sectors Questionnaire; - Tourism Sector Questionnaire; - Health Sector Questionnaire; - Screener Questionnaire. Management Practices across Sectors Questionnaire is a core questionnaire. It is based on the Enterprise Surveys questionnaire, but adds some specific questions relevant to management practices. Tourism Sector Questionnaire adds to the core specific questions relevant to the tourism industry. Similarly, Health Sector Questionnaire contains many of the core items from the first questionnaire, but is custom tailored to the technology and services present in the health sector. The survey was implemented following a two-stage procedure. In the first stage, a screener questionnaire was applied over the phone to determine eligibility and to make appointments; in the second stage, a face-to-face interview took place with the Manager/Owner/Director of each establishment. Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Sri Lanka Management Practices Survey Implementation" in external resources. For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Three sets of assumptions were considered: a- Strict assumption: eligible establishments are only those for which it was possible to directly determine eligibility. b- Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. c- Weak assumption: in addition to the establishments included in points a and b, all establishments for which it was not possible to finalize a contact are assumed eligible. This includes establishments with dead or out of service phone lines, establishments that never answered the phone, and establishments with incorrect addresses for which it was impossible to find a new address. Note that under the weak assumption only observed non-eligible units are excluded from universe projections. Data entry and quality controls are implemented by the contractor and data is delivered to the World Bank in batches (typically 10%, 50% and 100%). These data deliveries are checked for logical consistency, out of range values, skip patterns, and duplicate entries. Problems are flagged by the World Bank and corrected by the implementing contractor through data checks, callbacks, and revisiting establishments. The number of contacted establishments per realized interview was 1.39. This number is the result of two factors: explicit refusals to participate in the survey, as reflected by the rate of rejection (which includes rejections of the screener and the main survey) and the quality of the sample frame, as represented by the presence of ineligible units. The number of rejections per contact was 0.287. Item non-response was addressed by two strategies: a- For sensitive questions that may generate negative reactions from the respondent, such as corruption or tax evasion, enumerators were instructed to collect the refusal to respond as a different option from don’t know. b- Establishments with incomplete information were re-contacted in order to complete this information, whenever necessary. Survey non-response was addressed by maximizing efforts to contact establishments that were initially selected for interview. Attempts were made to contact the establishment for interview at different times/days of the week before a replacement establishment (with similar strata characteristics) was suggested for interview. Survey non-response did occur but substitutions were made in order to potentially achieve strata-specific goals. Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised. The use of the datasets must be acknowledged using a citation which would include: - the identification of the Primary Investigator (including country name); - the full title of the survey and its acronym (when available), and the year(s) of implementation; - the survey reference number; - the source and date of download (for datasets disseminated online). Example: World Bank. Sri Lanka Management Practices Survey (MPS) 2011, Ref. LKA_2011_MPS_v01_M_WB. Dataset downloaded from [URL] on [date]. Aggregate indicators based on Enterprise Survey data are available to the public at https://www.enterprisesurveys.org Firm-level data is also available to the public free-of-charge. In order to access the firm-level data, users must agree to abide by a strict confidentiality agreement available through Enterprise Analysis Unit website by clicking on "External users register here" at https://www.enterprisesurveys.org/Portal The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. SriLanka2011_MPS_Combined_With_Weights The file contains the cleaned, raw database. 836 512 836 Health Management Practices Survey Tourism Schedule No Schedule No Schedule No Schedule No Schedule No 836 SERIAL NUMBER SERIAL NUMBER SERIAL NUMBER SERIAL NUMBER SERIAL NUMBER 836 A1. COUNTRY A1. COUNTRY A1. COUNTRY A1. COUNTRY A1. COUNTRY CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Country: self-explanatory 836 1 Sri Lanka A.1a Language A.1a Language A.1a Language A.1a Language A.1a Language CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 836 1 English 2 Sinhala 3 Tamil A2. Sampling Region A2. Sampling Region A2. Sampling Region A2. Sampling Region A2. Sampling Region CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Sampling region defines the region stratum of the establishment It is defined by the regional classification of the establishment in the sample frame 836 Central Eastern North-Central North-West Northern Sabaragamuwa Southern Uva Western A3A. Screener Region A3A. Screener Region A3A. Screener Region A3A. Screener Region A3A. Screener Region CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Codification of a3x into regions of homogeneous regulation and or business environment conditions, for ex. into regional clusters 836 1 Western 2 Central 3 Southern 4 Northern 5 Eastern 6 North-West 7 North-Central 8 Uva 9 Sabaragamuwa A3X1. Name of district A3X1. Name of district A3X1. Name of district A3X1. Name of district A3X1. Name of district CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 836 1 Colombo 2 Gampaha 3 Kalutara 4 Kandy 5 Matale 6 Nuwara-Eliya 7 Galle 8 Matara 9 Hambantota 10 Jaffna 11 Kilinochchi 12 Mannar 13 Vavunia 14 Mullaitivu 15 Batticaloa 16 Ampara 17 Trincomalee 18 Kurunagala 19 Puttalam 20 Anuradhapura 21 Polonnaruwa 22 Badulla 23 Monaragala 24 Ratnapura 25 Kegalle A3X. Name of city A3X. Name of city A3X. Name of city A3X. Name of city A3X. Name of city CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 836 3 6 9 10 12 15 18 21 24 25 27 30 31 33 36 39 42 45 48 51 54 57 63 66 72 75 78 81 84 87 A3B. Is this city the official capital city? A3B. Is this city the official capital city? A3B. Is this city the official capital city? A3B. Is this city the official capital city? A3B. Is this city the official capital city? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Is this city the official capital city? 712 124 1 Yes 2 No Sysmiss A3C. Is this city the main business city? A3C. Is this city the main business city? A3C. Is this city the main business city? A3C. Is this city the main business city? A3C. Is this city the main business city? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Is this city the main business city? 712 124 1 Yes 2 No Sysmiss A3 Size of locality A3 Size of locality A3 Size of locality A3 Size of locality A3 Size of locality CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Location control variable: it is defined by the actual location of the establishment 836 2 City with population over 1 million - other than capital 3 Over 250,000 to 1 million 4 50,000 to 250,000 5 Less than 50,000 Industry 836 Food Health ICT Light_Manufacturing Other_Manufacturing Other_Services Tourism A4. Industry-SAMPLING SECTOR A4. Industry-SAMPLING SECTOR A4. Industry-SAMPLING SECTOR A4. Industry-SAMPLING SECTOR A4. Industry-SAMPLING SECTOR CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Classification of the establishment's activity as defined in the sample frame 588 248 15 Food 16 Tobacco 17 Textiles 18 Garments 19 Leather 20 Wood 21 Paper 22 Recorded media 23 Refined petroleum product 24 Chemicals 25 Plastics & rubber 26 Non metallic mineral products 27 Basic metals 28 Fabricated metal products 29 Machinery and equipment 31 Electronics (31 & 32) 33 Medical and optical precision instruments 34 Transport machines (34&35) 36 Furniture 37 Recycling 45 Construction Section F: 50 Sales, repairs, and Service of motor vehicles 51 Wholesale 52 Retail 55 Hotel and restaurants: section H 60 Transport Section I: (60-64) 72 IT Sysmiss A4. Industry-SCREENER SECTOR A4. Industry-SCREENER SECTOR A4. Industry-SCREENER SECTOR A4. Industry-SCREENER SECTOR A4. Industry-SCREENER SECTOR CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Classification of the establishment's activity as defined by the screener questionnaire 588 248 15 Food 16 Tobacco 17 Textiles 18 Garments 19 Leather 20 Wood 21 Paper 22 Recorded media 23 Refined petroleum product 24 Chemicals 25 Plastics & rubber 26 Non metallic mineral products 27 Basic metals 28 Fabricated metal products 29 Machinery and equipment 31 Electronics (31 & 32) 33 Medical and optical precision instruments 34 Transport machines (34&35) 36 Furniture 37 Recycling 45 Construction Section F: 50 Sales, repairs, and Service of motor vehicles 51 Wholesale 52 Retail 55 Hotel and restaurants: section H 60 Transport Section I: (60-64) 72 IT Sysmiss A5. Sector match between screener information and sample fra A5. Sector match between screener information and sample fra A5. Sector match between screener information and sample fra A5. Sector match between screener information and sample fra A5. Sector match between screener information and sample fra CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Sector match between screener information and sample frame Self-explanatory 836 1 Yes, screener and sample frame info match 2 No, screener and sample frame do not match but establishment still does activiti 3 No, does not match A6. SAMPLING SIZE A6. SAMPLING SIZE A6. SAMPLING SIZE A6. SAMPLING SIZE A6. SAMPLING SIZE CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Size of the establishment taken from the sample frame 836 Micro<5 1 Small >=5 and <=19 2 Medium >=20 and <=99 3 Large >=100 A6. SCREENER SIZE A6. SCREENER SIZE A6. SCREENER SIZE A6. SCREENER SIZE A6. SCREENER SIZE CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Size of the establishment as determined with the screener questionnaire 836 Micro<5 1 Small >=5 and <=19 2 Medium >=20 and <=99 3 Large >=100 A7.Establishment is part of a larger firm A7.Establishment is part of a larger firm A7.Establishment is part of a larger firm A7.Establishment is part of a larger firm A7.Establishment is part of a larger firm CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Identifies establishments that are part of a larger firm 836 1 Yes 2 No, a firm on its own A7A. Number of establishments that form the firm A7A. Number of establishments that form the firm A7A. Number of establishments that form the firm A7A. Number of establishments that form the firm A7A. Number of establishments that form the firm CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 144 692 1 360 20.542 55.473 A8.Type of establishment A8.Type of establishment A8.Type of establishment A8.Type of establishment A8.Type of establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Type of establishment Identifies type of establishment for those that are part of larger firms 135 701 -7 DOES NOT APPLY 1 HQ without production and/or sales in this location 2 HQ with production and/or sales in this location 3 Establishment physically separated from HQ and other establishments of the same 4 Establishment physically separated from HQ but with other establishments of the Sysmiss A9. Are establishment's financial statements prepared separa A9. Are establishment's financial statements prepared separa A9. Are establishment's financial statements prepared separa A9. Are establishment's financial statements prepared separa A9. Are establishment's financial statements prepared separa CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Are establishment's financial statements prepared separately from HQ's statements? Information taken from the screener questionnaire 135 701 -7 DOES NOT APPLY 1 Yes 2 No Sysmiss A10. Are establishment's financial statements prepared separ A10. Are establishment's financial statements prepared separ A10. Are establishment's financial statements prepared separ A10. Are establishment's financial statements prepared separ A10. Are establishment's financial statements prepared separ CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Are establishment's financial statements prepared separately from other establishments of the same firm? Information taken from the screener questionnaire 135 701 -7 DOES NOT APPLY 1 Yes 2 No Sysmiss A11. If HQ, are financial statements independent from the re A11. If HQ, are financial statements independent from the re A11. If HQ, are financial statements independent from the re A11. If HQ, are financial statements independent from the re A11. If HQ, are financial statements independent from the re CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] If HQ, are financial statements independent from the rest of establishments? Information taken from the screener questionnaire 135 701 -7 DOES NOT APPLY 1 Yes 2 No Sysmiss A12. Interviewer code A12. Interviewer code A12. Interviewer code A12. Interviewer code A12. Interviewer code CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Interviewer code Information taken from the screener questionnaire 836 AMP00058 AMP00061 AMP00071 AMP00076 AMP00079 ARP00003 ARP00146 ARP00157 ARP00258 BDL00016 COL00185 COL00557 COL00580 COL00583 COL00694 COL00736 COL00747 COL00764 COL00779 COL00814 COL00815 COL00818 COL00841 COL00853 GAL00009 GAL00175 GAL00183 GAL00186 GAL00205 GAM00013 GAM00177 GAM00184 GAM00185 GAM00211 GAM00255 GAM00308 GAM00318 HAM00006 HAM00086 HAM00122 JAF00033 JAF00062 KAD00071 KAD00092 KAD00105 KAD00121 KAD00132 KAD00135 KAD00138 KAD00144 KAD00145 KAD00147 KAL00107 KAL00185 KAL00193 KAL00215 KAL00222 KGL00083 KGL00085 KGL00086 KGL00094 KUR00173 KUR00228 KUR00248 KUR00258 KUR00280 MAT00049 MAT00115 MON00028 MON00034 MON00079 MON00085 MTR00115 MTR00121 NEL00007 POL00062 POL00077 POL00078 PUT00081 PUT00891 RAT00121 RAT00157 TRI00016 TRI00018 VAV00036 A13. Supervisor code A13. Supervisor code A13. Supervisor code A13. Supervisor code A13. Supervisor code CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Supervisor code Information taken from the screener questionnaire 836 00000002 00000014 AMP00061 AMP00065 ARP00140 ARP00146 COL00002 COL00222 COL00520 COL00526 COL00583 COL00661 GAL00201 GAL00520 GAM00002 GAM00013 JAF00033 KAD00008 KAG00008 KUR00173 MON00034 MTR00001 POL00077 RAT00057 RAT00121 RAT00157 TRI00016 VAV00027 VAV00031 A14. Interview begins DATE-DAY A14. Interview begins DATE-DAY A14. Interview begins DATE-DAY A14. Interview begins DATE-DAY A14. Interview begins DATE-DAY CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Day (dd) Self-explanatory 836 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 A14. Interview begins DATE-MONTH A14. Interview begins DATE-MONTH A14. Interview begins DATE-MONTH A14. Interview begins DATE-MONTH A14. Interview begins DATE-MONTH CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Month (mm) Self-explanatory 836 6 7 8 9 10 11 A14. Interview begins DATE-YEAR A14. Interview begins DATE-YEAR A14. Interview begins DATE-YEAR A14. Interview begins DATE-YEAR A14. Interview begins DATE-YEAR Date face-to-face interview begins: Year (yyyy) 836 2011 A14. Interview begins TIME-HOUR A14. Interview begins TIME-HOUR A14. Interview begins TIME-HOUR A14. Interview begins TIME-HOUR A14. Interview begins TIME-HOUR CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Hour (00 to 23) Self-explanatory 836 3 8 9 10 11 12 13 14 15 16 17 18 19 A14. Interview begins TIME-MINUTES A14. Interview begins TIME-MINUTES A14. Interview begins TIME-MINUTES A14. Interview begins TIME-MINUTES A14. Interview begins TIME-MINUTES CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Minutes (00 to 59) Self-explanatory 836 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 30 32 33 35 36 37 38 39 40 42 43 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 B1. What is this firm's current legal status? B1. What is this firm's current legal status? B1. What is this firm's current legal status? B1. What is this firm's current legal status? B1. What is this firm's current legal status? 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. The goal of this survey is to gather information and opinions about the investment climate in this country. Ultimately, the information gathered here will help to develop new policies and programs that enhance employment and economic growth. The information obtained here will be held in the strictest confidentiality. Neither your name nor the name of your business will be used in any document based on this survey. 2) READ OUT THE FOLLOWING INTRODUCTORY SENTENCE ONLY IF A7 = 1 (yes): The first few questions apply to the firm which your establishment is part of. 3) SHOW CARD What is this firm‘s current legal status? If answer is 3 WRITE 100% and GO TO Question BD.1 A firm's legal status is information well known for the target respondent: CEO, General Manager or owner of the firm. ENUMERATORS DO NOT NEED TO KNOW THE DEFINITION OF EACH TYPE OF LEGAL STATUS. A firm's legal status is first determined by whether participation on ownership is by shares (first 2 options) or not (options 3 and 4). The fifth option is a combination of the previous ones. If a firm's shares are publicly traded, it is a shareholding company with shares traded in the stock market. If the shares are not traded or they are traded only privately it is a shareholding company with shares traded privately. A shareholding company with shares traded privately is a firm that is owned by partners or shareholders for whom their claims over the firm are not publicly traded. They may or may not be traded privately. In both of these categories firms have limited liability. A sole proprietorship is a business owned and operated by one individual natural person. A natural person is a real human being, as opposed to an artificial legal entity such as a corporation or organization that the law treats for some purposes as if it were a person distinct from its members or owner(s). A firm's legal status defines the extent of the liability which defines the level of responsibility of the owner over the firm's obligations. Under limited liability each owner is only responsible for the proportion of his/her shares. A partnership allows two or more people to share profits and liabilities, with or without privately held shares. In a partnership, the parties could be individuals, corporations, trusts, other partnerships, or a combination of all of the above. The essential characteristic of this partnership is the unlimited liability of every partner. Limited partnership is a legal form that includes one or several general partners and one or more limited partners who invest capital into the partnership, but do not take part in the daily operation or management of the business. The limited partners limit their amount of liability to the amount of capital invested in the partnership. The general partners personally shoulder all debts and obligations of the partnership. Business operations are governed, unless otherwise specified in a written agreement, by majority vote of voting partners. Limited liability partnerships are separate legal entities that provide liability protection for all general partners as well as management rights in the business. Cooperatives and state owned firms should be designated as Other. When other is chosen, the actual form of legal status must be specified in writing by the enumerator on the survey instrument. 836 -9 DON'T KNOW (SPONTANEOUS) 1 Shareholding company with shares traded in the stock market 2 Shareholding company with non-traded shares or shares traded privately (public o 3 Sole proprietorship 4 Partnership 5 Limited partnership 6 Other (specify) B1X. Others B1X. Others B1X. Others B1X. Others B1X. Others What is this firm's current legal status? Other A firm's legal status is information well known for the target respondent: CEO, General Manager or owner of the firm. ENUMERATORS DO NOT NEED TO KNOW THE DEFINITION OF EACH TYPE OF LEGAL STATUS. A firm's legal status is first determined by whether participation on ownership is by shares (first 2 options) or not (options 3 and 4). The fifth option is a combination of the previous ones. If a firm's shares are publicly traded, it is a shareholding company with shares traded in the stock market. If the shares are not traded or they are traded only privately it is a shareholding company with shares traded privately. A shareholding company with shares traded privately is a firm that is owned by partners or shareholders for whom their claims over the firm are not publicly traded. They may or may not be traded privately. In both of these categories firms have limited liability. A sole proprietorship is a business owned and operated by one individual natural person. A natural person is a real human being, as opposed to an artificial legal entity such as a corporation or organization that the law treats for some purposes as if it were a person distinct from its members or owner(s). A firm's legal status defines the extent of the liability which defines the level of responsibility of the owner over the firm's obligations. Under limited liability each owner is only responsible for the proportion of his/her shares. A partnership allows two or more people to share profits and liabilities, with or without privately held shares. In a partnership, the parties could be individuals, corporations, trusts, other partnerships, or a combination of all of the above. The essential characteristic of this partnership is the unlimited liability of every partner. Limited partnership is a legal form that includes one or several general partners and one or more limited partners who invest capital into the partnership, but do not take part in the daily operation or management of the business. The limited partners limit their amount of liability to the amount of capital invested in the partnership. The general partners personally shoulder all debts and obligations of the partnership. Business operations are governed, unless otherwise specified in a written agreement, by majority vote of voting partners. Limited liability partnerships are separate legal entities that provide liability protection for all general partners as well as management rights in the business. Cooperatives and state owned firms should be designated as Other. When other is chosen, the actual form of legal status must be specified in writing by the enumerator on the survey instrument. 4 Coporate Managed property Private limited company B2A. What percent of this firm is owned by Private domestic B2A. What percent of this firm is owned by Private domestic B2A. What percent of this firm is owned by Private domestic B2A. What percent of this firm is owned by Private domestic B2A. What percent of this firm is owned by Private domestic SHOW CARD What percent of this firm is owned by each of the following: Private domestic individuals, companies or organizations 1) Foreign ownership refers to the nationality of the owners. If the primary owner is a foreign national resident in the country, it is still a foreign owned firm. If the owner is another company or institution owned by individuals who are foreign nationals, then it is foreign owned. Domestic owners are nationals of the country in which the establishment is located. (Follow the same rule for companies.) A firm that is a subsidiary of a government-owned firm should be considered government-owned. Firms that operate under a franchise agreement should be classified according to the nationality of those awarded the franchise. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 364 472 -9 Don't know (spontaneous) 1 3 10 14 20 28 40 49 50 51 58 60 68 70 80 85 90 95 96 99 100 Sysmiss B2B. What percent of this firm is owned by Private foreign i B2B. What percent of this firm is owned by Private foreign i B2B. What percent of this firm is owned by Private foreign i B2B. What percent of this firm is owned by Private foreign i B2B. What percent of this firm is owned by Private foreign i SHOW CARD What percent of this firm is owned by each of the following: Private foreign individuals, companies or organizations 1) Foreign ownership refers to the nationality of the owners. If the primary owner is a foreign national resident in the country, it is still a foreign owned firm. If the owner is another company or institution owned by individuals who are foreign nationals, then it is foreign owned. Domestic owners are nationals of the country in which the establishment is located. (Follow the same rule for companies.) A firm that is a subsidiary of a government-owned firm should be considered government-owned. Firms that operate under a franchise agreement should be classified according to the nationality of those awarded the franchise. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 364 472 -9 Don't know (spontaneous) 1 2 5 6 10 15 20 30 32 40 49 50 51 60 80 86 90 97 99 100 Sysmiss B2C. What percent of this firm is owned by Government B2C. What percent of this firm is owned by Government B2C. What percent of this firm is owned by Government B2C. What percent of this firm is owned by Government B2C. What percent of this firm is owned by Government SHOW CARD What percent of this firm is owned by each of the following: Government/State IF 100% TERMINATE 1) Foreign ownership refers to the nationality of the owners. If the primary owner is a foreign national resident in the country, it is still a foreign owned firm. If the owner is another company or institution owned by individuals who are foreign nationals, then it is foreign owned. Domestic owners are nationals of the country in which the establishment is located. (Follow the same rule for companies.) A firm that is a subsidiary of a government-owned firm should be considered government-owned. Firms that operate under a franchise agreement should be classified according to the nationality of those awarded the franchise. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 364 472 -9 Don't know (spontaneous) 1 10 11 30 34 49 50 51 64 72 Sysmiss B2D. What percent of this firm is owned by Other B2D. What percent of this firm is owned by Other B2D. What percent of this firm is owned by Other B2D. What percent of this firm is owned by Other B2D. What percent of this firm is owned by Other SHOW CARD What percent of this firm is owned by each of the following: Other 1) Foreign ownership refers to the nationality of the owners. If the primary owner is a foreign national resident in the country, it is still a foreign owned firm. If the owner is another company or institution owned by individuals who are foreign nationals, then it is foreign owned. Domestic owners are nationals of the country in which the establishment is located. (Follow the same rule for companies.) A firm that is a subsidiary of a government-owned firm should be considered government-owned. Firms that operate under a franchise agreement should be classified according to the nationality of those awarded the franchise. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 364 472 -9 Don't know (spontaneous) 2 8 20 34 36 Sysmiss B3. What percent of this firm does the largest owner or owne B3. What percent of this firm does the largest owner or owne B3. What percent of this firm does the largest owner or owne B3. What percent of this firm does the largest owner or owne B3. What percent of this firm does the largest owner or owne What percent of this firm does the largest owner or owners own? 836 -9 Don't know (spontaneous) 7 10 12 17 20 21 22 25 29 30 31 33 35 40 42 45 50 51 52 53 55 58 60 64 65 66 68 70 75 76 80 84 85 86 90 92 95 97 98 99 100 BD1. Does this establishment rely on one or more family memb BD1. Does this establishment rely on one or more family memb BD1. Does this establishment rely on one or more family memb BD1. Does this establishment rely on one or more family memb BD1. Does this establishment rely on one or more family memb READ ONLY IF A7=1 (yes) I want to proceed by asking you about this establishment only. Does this establishment rely on one or more family members in decision-making? 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD2. Are any of this establishment's suppliers partially or BD2. Are any of this establishment's suppliers partially or BD2. Are any of this establishment's suppliers partially or BD2. Are any of this establishment's suppliers partially or BD2. Are any of this establishment's suppliers partially or Are any of this establishment's suppliers partially or fully owned by any of the major owners of this establishment? 712 124 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY 1 Yes 2 No Sysmiss BD3. Are any of this establishment's customers partially or BD3. Are any of this establishment's customers partially or BD3. Are any of this establishment's customers partially or BD3. Are any of this establishment's customers partially or BD3. Are any of this establishment's customers partially or Are any of this establishment's customers partially or fully owned by any major owners of this establishment? 588 248 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD4. What was the most recent event that led this establishm BD4. What was the most recent event that led this establishm BD4. What was the most recent event that led this establishm BD4. What was the most recent event that led this establishm BD4. What was the most recent event that led this establishm SHOW CARD What was the most recent event that led this establishment's current ownership structure? 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 Start-up from scratch 2 Merger 3 Spin-off of another firm 4 Transfer or inheritance of family establishment Sysmiss B5. In what year did this establishment begin operations? B5. In what year did this establishment begin operations? B5. In what year did this establishment begin operations? B5. In what year did this establishment begin operations? B5. In what year did this establishment begin operations? READ ONLY IF A7=1 (yes) I want to proceed by asking you about this establishment only. In what year did this establishment begin operations? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR The objective of this question is to obtain the year in which operations started regardless of who was the owner at the time. The year when the establishment began operation refers to the year in which the establishment actually started producing (or providing services), not to the year in which it was registered for the first time. If the establishment was privatized, then the date provided should refer to when the original government-owned establishment began operations. If the establishment changed its production significantly to change sector classification, then the year when that took place should be provided. 836 -9 DON'T KNOW (SPONTANEOUS) 1844 1877 1881 1900 1902 1906 1922 1923 1925 1926 1931 1932 1934 1939 1945 1946 1947 1948 1950 1952 1956 1957 1958 1959 1960 1961 1962 1963 1964 1965 1966 1967 1968 1969 1970 1971 1972 1973 1974 1975 1976 1977 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 B6. How many full-time employees did this establishment empl B6. How many full-time employees did this establishment empl B6. How many full-time employees did this establishment empl B6. How many full-time employees did this establishment empl B6. How many full-time employees did this establishment empl How many full-time employees did this establishment employ when it started operations? Please include all employees and managers The number of permanent, full-time employees for the time that the enterprise began operations should be provided. All employees and managers (including respondent) should be included. 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 18 20 21 22 25 30 33 35 39 40 44 45 46 48 50 55 60 63 65 75 80 85 95 100 110 115 125 150 160 180 200 250 275 300 350 400 500 550 581 650 700 750 Sysmiss B7. How many years of relevant experience working in this se B7. How many years of relevant experience working in this se B7. How many years of relevant experience working in this se B7. How many years of relevant experience working in this se B7. How many years of relevant experience working in this se How many years of experience working in this sector does the Top Manager have? Top Manager as defined in B.7a. B.7 refers to years of Top Manager's managerial experience in the type of sector in which the establishment presently operates. 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 LESS THAN ONE YEAR 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 38 39 40 41 42 43 44 45 46 48 50 Sysmiss SARC3. What position did the Top Manager of this establishme SARC3. What position did the Top Manager of this establishme SARC3. What position did the Top Manager of this establishme SARC3. What position did the Top Manager of this establishme SARC3. What position did the Top Manager of this establishme SHOW CARD What position did the Top Manager of this establishment hold prior to this position? 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 Employed in the same position in another establishment 2 Employed in a different position, either in the same or in another establishment 3 Self-employed in a different sector 4 Self employed with another firm of the same sector 5 Unemployed 6 Other (for example housewife, student, etc.) Sysmiss BD6. Is this establishment fully or partially owned by the T BD6. Is this establishment fully or partially owned by the T BD6. Is this establishment fully or partially owned by the T BD6. Is this establishment fully or partially owned by the T BD6. Is this establishment fully or partially owned by the T Is this establishment fully or partially owned by the Top Manager? 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD7. What is the highest completed level of education of the BD7. What is the highest completed level of education of the BD7. What is the highest completed level of education of the BD7. What is the highest completed level of education of the BD7. What is the highest completed level of education of the SHOW CARD What is the highest completed level of education of the Top Manager? 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 No education 2 Primary school (1-5 years) 3 Secondary School (6-10 years) 4 Higher Secondary School (11-12 years) 5 Vocational Training 6 University degree (BA, BSc etc.) 7 Masters degree from a Sri Lankan university 8 Masters degree from a university in another country 9 Other post graduate degree (Ph.D, Masters) from a Sri Lankan university 10 Other post graduate degree (Ph.D, Masters) from a university in another country Sysmiss B8. Does this establishment have an internationally-recogniz B8. Does this establishment have an internationally-recogniz B8. Does this establishment have an internationally-recogniz B8. Does this establishment have an internationally-recogniz B8. Does this establishment have an internationally-recogniz Does this establishment have an internationally-recognized quality certification? INTERVIEWER: If there is need for clarification, some examples are: ISO 9000, 9002 or 14000 The question refers exclusively to internationally recognized certifications. Examples are: ISO (International Organization for Standardization) for manufacturing and services, HACCP (Hazard Analysis and Critical Control Point) for food (especially, but not exclusively, for seafood and juices), and AATCC (American Association of Textiles Chemists and Colorists) for textiles. Certificates granted only nationally not recognized in international markets are not included. 712 124 -9 DON'T KNOW (SPONTANEOUS) -6 STILL IN PROCESS 1 Yes 2 No Sysmiss C1. What month does this establishment close its fiscal year C1. What month does this establishment close its fiscal year C1. What month does this establishment close its fiscal year C1. What month does this establishment close its fiscal year C1. What month does this establishment close its fiscal year READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next topic to be covered is how and where this establishment makes its sales and how and from where this establishment obtains inputs required for production. What month does this establishment close its fiscal year? 712 124 -7 NOT APPLICABLE 3 12 Sysmiss D1A1. First product or service description D1A1. First product or service description D1A1. First product or service description D1A1. First product or service description D1A1. First product or service description In fiscal year 2010/11, what was this establishment's main product, that is, the product that represented the largest proportion of annual sales (in LCU)? Establishment's main product The purpose of this question is to determine what the company produces. The description should be written down exactly as provided by the respondent. The main product is defined in terms of sales in monetary value not volume. 588 3*70mm+N54.6mm abc cable 34 feet boat Acer computer Adult bicycles Advertising Advisory Agro based products Aluminum products Antenna services Atrad stock market solution Bakery production Bakery products Bar Bar code system Batik decoration Batteries Battery Bicycle maintenance Biscuit Black tea Blue coat software Book publishing Books Boy's jeans Bread Bricks Building installation Cake Calendar tapes coil holders Cargo transportation Cash counter Chalk manufacturing Chilly powder Clothe material sale Coca-Cola Coconut mixed fiber Coconut oil Coconut scrapers Coils for AC Cold stores facilities Collection and sale of cigarettes Communication products Computer courses Computer hardware Computer maintenance services Computer networking Computer related attitudes Computer security services Computer selling Concrete bricks Conducting computer classes Consner good (sugar) Consultancy Cooker Cope city Courier service Create advertisement board Cutting wood Data processing Decoration of walls Desiccated coconut Designing of denim trousers Dessicated coconut Digital printing Distributing prawns Distribution of beauticulture equipment Door Dresses Dye cutters Dying of threads and manufacture ties Educational service Electrical equipment Elevators Embroider for T-shirts Epson-computer hardware Equipment for hotels Estate industries Export of tea Exporting bricks, made by mixing coconut pole pith Exporting vegetables (preparing for preservation) Finishing tea Fixed transformers Frieght transport by road Funding loans Gents trouser Golden jewelleries Grill gate production Grill gates Head light cleaning Higher education Housing tiles IT hardware Ibm software Ice cream Imation computer projector Importing ,manufacturing and exporting electronic circuits Imports through internet Information technology Installing swimming pools It educational service It educational survey It equipment It service It services It supplier Jacket Kid's clothes Knowledge process outsource L.C.D.monitor repairing Ladies batik wares Ladies garment Ladies garments Ladies jacket Laptop Later machine works Lathe machine works Licensing Lighting Loan giving Loir production MDD(hard drives) Machine spare parts repair Maintenance Maintenance (it) Maintenance of motor vehicle Maintenance of motor vehicles Maintenance repairing of laptops Making boxes for lorry Manufacture of flat wood sheets Manufacture and repairs of motor vehicle parts Manufacture and repairs of sewing machines Manufacture and sale of coffins Manufacture and sale of food Manufacture finished ladies wear Manufacture metal doors Manufacture of elaborate electrical equipment Manufacture of scent sticks Manufacture of 3/4 size rocks Manufacture of 5l plastic buckets Manufacture of Aluminum Manufacture of Printing stationery Manufacture of agricultural equipments Manufacture of agriculture equipment Manufacture of air conditioners Manufacture of aluminum doors and windows Manufacture of aluminum ladders Manufacture of aluminum roofing sheets Manufacture of aluminum source pans and lids Manufacture of antena Manufacture of antennas Manufacture of apparel Manufacture of bakery products Manufacture of batik clothes Manufacture of battery terminator Manufacture of bed spreads Manufacture of beds Manufacture of belt Manufacture of bill board Manufacture of biscuit Manufacture of biscuits Manufacture of blocks Manufacture of blouses Manufacture of bodies Manufacture of bottle costing blocks Manufacture of bottle pre packaging Manufacture of brass flower vases Manufacture of brass lamp Manufacture of brass lamps Manufacture of brass products Manufacture of bread Manufacture of breads Manufacture of bricks Manufacture of broom sticks Manufacture of cake Manufacture of cane chairs Manufacture of carbon pieces used to prepare meat Manufacture of carpets Manufacture of chairs Manufacture of chicken feed Manufacture of chilly powder Manufacture of cigarettes Manufacture of clay bricks Manufacture of clay products Manufacture of cock lamps Manufacture of coconut for dc Manufacture of coconut oil Manufacture of coconut products Manufacture of coir ropes Manufacture of cold storage equipment Manufacture of commemorative medals Manufacture of computer equipment Manufacture of concrete blocks Manufacture of concrete fence pillar Manufacture of concrete mixture spare parts Manufacture of concrete towers Manufacture of container trailers Manufacture of cordial Manufacture of crackers Manufacture of domestic appliances Manufacture of eggs Manufacture of elaborate electrical appliances Manufacture of elaborate threeweel Accessories Manufacture of electric lamp cover Manufacture of electrical equipment Manufacture of electricity distributor Manufacture of equipment for tea Manufacture of finishing Manufacture of flavored ice packets Manufacture of food Manufacture of food products Manufacture of footwear Manufacture of force caps Manufacture of gates Manufacture of gold Manufacture of grain mill products Manufacture of hangers Manufacture of holders Manufacture of ice cream Manufacture of iron hand fences Manufacture of jaggery palm honey Manufacture of kitchen equipments Manufacture of knifes machete and catty Manufacture of ladies handbags Manufacture of ladies wear Manufacture of lamp covers Manufacture of lathe products Manufacture of leader Manufacture of machinery for coil mils Manufacture of marie biscuit Manufacture of men's short Manufacture of metal product Manufacture of metal decorations for trishaws Manufacture of metal flower vases Manufacture of metal products Manufacture of metal washers Manufacture of ministry for food processing Manufacture of mix bam Manufacture of mixture gram Manufacture of mobile towers Manufacture of motor coil Manufacture of nails Manufacture of non-reality clay Manufacture of noodles Manufacture of oakum ropes Manufacture of other article of paper Manufacture of paddy Manufacture of paint Manufacture of panel boards Manufacture of pans Manufacture of papa dam Manufacture of papadam Manufacture of paper boxes Manufacture of paper flower Manufacture of parts and accessories Manufacture of pharmaceuticals Manufacture of pith using coconut pulp Manufacture of ply wood Manufacture of power generators Manufacture of raw rice Manufacture of re-clean rubber Manufacture of related attitudes Manufacture of rice Manufacture of rice(Nadu) Manufacture of rope Manufacture of rope weaving machine Manufacture of ropes Manufacture of saucepans Manufacture of spare parts in tea factories Manufacture of spice Manufacture of spices Manufacture of starch products Manufacture of steel chair Manufacture of steel cupboard Manufacture of steel products Manufacture of steel rocks Manufacture of subwoofers Manufacture of sun box Manufacture of sweets Manufacture of tanks Manufacture of tea Manufacture of tea powder Manufacture of television antenna Manufacture of television stands Manufacture of the kernel of the cashew nut Manufacture of tobacco Manufacture of tractor tailors Manufacture of tractors Manufacture of trailers Manufacture of transform Manufacture of under wears Manufacture of using lather machine Manufacture of water heaters Manufacture of water pumps Manufacture of wire Manufacture of wire clips Manufacture of wire codes Manufacture of wiring clips Manufacture of wood Manufacture of wood elephant Manufacture of woofer frames Manufacture of yoghurt Manufactures of stemmers Manufacturing bandage Manufacturing gents shoes Manufacturing jersies Manufacturing of bricks Manufacturing of hangers Manufacturing of relating to cement Manufacturing of tea powder Margarine Men's shirt Metal painting Metal plates Metal products Metal roofing of buildings Mixture Motor vehicle repairs Motor vehicle sale of part Office furniture Optical lenses Other wholesale Outlets Outstanding business PC and laptop Panasonic home Passenger land transport Petrol Photo copiers Photo frame Photo printing Photocopy machine Planning of wood Plastic molding Printer spare parts Printing Printing machine Printing of bill books Printing of papers Processing of chicken Production of pith block coconut pulp Provide stay accommodation Providing communication facilities Providing information to companies through computer software Providing internet facilities Racking systems Ready made dress Refrigerators Rent of shop Renting of motor vehicles Repair of motor cycle Repair of motor vehicle Repair of motor vehicle spare parts Repaired phone calls Repairing computer Repairing cycles Repairing of motor vehicles Repairs machines Repairs of motor vehicles Retail sale of atlas exercise books Retail sale of footwear Retail sale of frock Retail sale of ladies foot wear Retail sale of lankabell top up cards Retail sale of metal products Retail sale of other essentials Retail sale of petrol Retail sale of refrigerator Retail sale of rice Retail sale of sweets Retail sale of t-shirts Retail sale of textile Retail sale of textiles Retail sale of timber products Retail sales of essential items Retail sales of gents Retail sales of gold necklace Retail sales of non-specialized store Retail sales of television Retail sales of water pumps Rice Rice flour Rice mill Rings Riving of wood Rubber Sale of backhoes Sale of tyres Sales of retail commodities Sales of baby suite Sales of cement Sales of computers Sales of dry foods Sales of food beverages Sales of foods Sales of granite Sales of ladies wear Sales of meat Sales of metal Sales of motor cycle Sales of ornamental goods Sales of television Sales of textiles Sales of vehicle light guards Sari Sawmilling and paining wood Scale School bags Selling computer Selling golden jewelleries Selling of canters Selling of equipments Selling of fuel Selling of solar power equipment Selling of vehicle spare parts Selling of woods Service of vehicle Servicing of motor vehicle Set of chairs Sewing of women's clothes Shell gas Shipping company Short eats Silver goods Simple engineering Sockets Software Software development Software production Software publishing Software supplies and related attitudes Stay accommodation Steel antique vase (punkalasa) Stone Storage of goods Stripping of timber Subscription tees Sugar Sunlight Sweets System undergration solution Table Tata commercial vehicle Tea export Tea manufacturing Television Ticketing support Tiles Tinker and painting Towing Tractor Tractor tailer Training networking Transformers Transport of school children Transporting goods Trim clad Trouser Trousers Undergraduate courses Uniliever sales agent Usual purchase goods Vehicle repairing Vehicle spare parts Watches Water motors Water pumping motor parts production Wedding card Welding Welding grill works Wholesale of food and beverage Wholesale of iron bob Wholesale of ladies foot wear Wholesale of rice Wholesale of scent sticks Wholesale of tyre Window Wine Women lingerles Women's cloths Wood beams for roofs Ymax patrol Yoghurt Yogurt building ceb electricity towers desiccated coconut manufacture of wood chairs D1A3. First product or service % of total sales D1A3. First product or service % of total sales D1A3. First product or service % of total sales D1A3. First product or service % of total sales D1A3. First product or service % of total sales What percentage of total sales does the main product represent? The main product is defined in terms of sales in monetary value not volume. 588 248 18 100 74.51 23.572 D1A2. First product or service ISIC Rev. 3.1 D1A2. First product or service ISIC Rev. 3.1 D1A2. First product or service ISIC Rev. 3.1 D1A2. First product or service ISIC Rev. 3.1 D1A2. First product or service ISIC Rev. 3.1 SHOW CARD Using this card, please choose the 4-digit code that best applies to the main product of this establishment. Categorize the products according to standard industry classification codes. The enumerator should show the respondent the list of codes that correspond to the products identified to ensure agreement with the categorization. The respondent should be directed to look at the card only after he has provided the answer to D.1a1. It may be that all major products fall into one category or that the establishment has only one main product. If the respondent does not know the code, the enumerator should write the sector and look for the corresponding code in the list of codes before submitting the completed questionnaire. For the codes use United Nations ISIC Rev.3.1. <http://unstats.un.org/unsd/cr/registry/regcst.asp?Cl=17> 588 248 1511 Production, processing and preserving of meat and meat products 1512 Processing and preserving of fish and fish products 1513 Processing and preserving of fruit and vegetables 1514 Manufacture of vegetable and animal oils and fats 1520 Manufacture of dairy products 1531 Manufacture of grain mill products 1532 Manufacture of starches and starch products 1533 Manufacture of prepared animal feeds 1541 Manufacture of bakery products 1542 Manufacture of sugar 1543 Manufacture of cocoa, chocolate and sugar confectionery 1544 Manufacture of macaroni, noodles, couscous and similar farinaceous products 1549 Manufacture of other food products n.e.c. 1551 Distilling, rectifying and blending of spirits; ethyl alcohol production from fe 1552 Manufacture of wines 1553 Manufacture of malt liquors and malt 1554 Manufacture of soft drinks; production of mineral waters 1600 Manufacture of tobacco products 1711 Preparation and spinning of textile fibres; weaving of textiles 1712 Finishing of textiles 1721 Manufacture of made-up textile articles, except apparel 1722 Manufacture of carpets and rugs 1723 Manufacture of cordage, rope, twine and netting 1729 Manufacture of other textiles n.e.c. 1730 Manufacture of knitted and crocheted fabrics and articles 1810 Manufacture of wearing apparel, except fur apparel 1820 Dressing and dyeing of fur; manufacture of articles of fur 1911 Tanning and dressing of leather 1912 Manufacture of luggage, handbags and the like, saddlery and harness 1920 Manufacture of footwear 2010 Sawmilling and planing of Word 2021 Manufacture of veneer sheets; manufacture of plywood, laminboard, particle board 2022 Manufacture of builders' carpentry and joinery 2023 Manufacture of wooden containers 2029 Manufacture of other products of wood; manufacture of articles of cork, straw an 2101 Manufacture of pulp, paper and paperboard 2102 Manufacture of corrugated paper and paperboard and of containers of paper and pa 2109 Manufacture of other articles of paper and paperboard 2211 Publishing of books, brochures and other publications 2212 Publishing of newspapers, journals and periodicals 2213 Publishing of music 2219 Other publishing 2221 Printing 2222 Service activities related to printing 2230 Reproduction of recorded media 2310 Manufacture of coke oven products 2320 Manufacture of refined petroleum products 2330 Processing of nuclear fuel 2411 Manufacture of basic chemicals, except fertilizers and nitrogen compounds 2412 Manufacture of fertilizers and nitrogen compounds 2413 Manufacture of plastics in primary forms and of synthetic rubber 2421 Manufacture of pesticides and other agrochemical products 2422 Manufacture of paints, varnishes and similar coatings, printing ink and mastics 2423 Manufacture of pharmaceuticals, medicinal chemicals and botanical products 2424 Manufacture of soap and detergents, cleaning and polishing preparations, perfume 2429 Manufacture of other chemical products n.e.c. 2430 Manufacture of man-made fibres 2511 Manufacture of rubber tyres and tubes; retreading and rebuilding of rubber tyres 2519 Manufacture of other rubber products 2520 Manufacture of plastics products 2610 Manufacture of glass and glass products 2691 Manufacture of non-structural non-refractory ceramic ware 2692 Manufacture of refractory ceramic products 2693 Manufacture of structural non-refractory clay and ceramic products 2694 Manufacture of cement, lime and plaster 2695 Manufacture of articles of concrete, cement and plaster 2696 Cutting, shaping and finishing of stone 2699 Manufacture of other non-metallic mineral products n.e.c. 2710 Manufacture of basic iron and steel 2720 Manufacture of basic precious and non-ferrous metals 2731 Casting of iron and steel 2732 Casting of non-ferrous metals 2811 Manufacture of structural metal products 2812 Manufacture of tanks, reservoirs and containers of metal 2813 Manufacture of steam generators, except central heating hot water boilers 2891 Forging, pressing, stamping and roll-forming of metal; powder metallurgy 2892 Treatment and coating of metals; general mechanical engineering on a fee or cont 2893 Manufacture of cutlery, hand tools and general hardware 2899 Manufacture of other fabricated metal products n.e.c. 2911 Manufacture of engines and turbines, except aircraft, vehicle and cycle engines 2912 Manufacture of pumps, compressors, taps and valves 2913 Manufacture of bearings, gears, gearing and driving elements 2914 Manufacture of ovens, furnaces and furnace burners 2915 Manufacture of lifting and handling equipment 2919 Manufacture of other general-purpose machinery 2921 Manufacture of agricultural and forestry machinery 2922 Manufacture of machine tools 2923 Manufacture of machinery for metallurgy 2924 Manufacture of machinery for mining, quarrying and construction 2925 Manufacture of machinery for food, beverage and tobacco processing 2926 Manufacture of machinery for textile, apparel and leather production 2927 Manufacture of weapons and ammunition 2929 Manufacture of other special-purpose machinery 2930 Manufacture of domestic appliances n.e.c. 3000 Manufacture of office, accounting and computing machinery 3110 Manufacture of electric motors, generators and transformers 3120 Manufacture of electricity distribution and control apparatus 3130 Manufacture of insulated wire and cable 3140 Manufacture of accumulators, primary cells and primary batteries 3150 Manufacture of electric lamps and lighting equipment 3190 Manufacture of other electrical equipment n.e.c. 3210 Manufacture of electronic valves and tubes and other electronic components 3220 Manufacture of television and radio transmitters and apparatus for line telephon 3230 Manufacture of television and radio receivers, sound or video recording or repro 3311 Manufacture of medical and surgical equipment and orthopaedic appliances 3312 Manufacture of instruments and appliances for measuring, checking, testing, navi 3313 Manufacture of industrial process control equipment 3320 Manufacture of optical instruments and photographic equipment 3330 Manufacture of watches and clocks 3410 Manufacture of motor vehicles 3420 Manufacture of bodies (coachwork) for motor vehicles; manufacture of trailers an 3430 Manufacture of parts and accessories for motor vehicles and their engines 3511 Building and repairing of ships 3512 Building and repairing of pleasure and sporting boats 3520 Manufacture of railway and tramway locomotives and rolling stock 3530 Manufacture of aircraft and spacecraft 3591 Manufacture of motorcycles 3592 Manufacture of bicycles and invalid carriages 3599 Manufacture of other transport equipment n.e.c. 3610 Manufacture of furniture 3691 Manufacture of jewellery and related articles 3692 Manufacture of musical instruments 3693 Manufacture of sports goods 3694 Manufacture of games and toys 3699 Other manufacturing n.e.c. 3710 Recycling of metal waste and scrap 3720 Recycling of non-metal waste and scrap 4510 Site preparation 4520 Building of complete constructions or parts thereof; civil engineering 4530 Building installation 4540 Building completion 4550 Renting of construction or demolition equipment with operator 5010 Sale of motor vehicles 5020 Maintenance and repair of motor vehicles 5030 Sale of motor vehicle parts and accessories 5040 Sale, maintenance and repair of motorcycles and related parts and accessories 5050 Retail sale of automotive fuel 5110 Wholesale on a fee or contract basis 5121 Wholesale of agricultural raw materials and live animals 5122 Wholesale of food, beverages and tobacco 5131 Wholesale of textiles, clothing and footwear 5139 Wholesale of other household goods 5141 Wholesale of solid, liquid and gaseous fuels and related products 5142 Wholesale of metals and metal ores 5143 Wholesale of construction materials, hardware, plumbing and heating equipment an 5149 Wholesale of other intermediate products, waste and scrap 5151 Wholesale of computers, computer peripheral equipment and software 5152 Wholesale of electronic and telecommunications parts and equipment 5159 Wholesale of other machinery, equipment and supplies 5190 Other wholesale 5211 Retail sale in non-specialized stores with food, beverages or tobacco predominat 5219 Other retail sale in non-specialized stores 5220 Retail sale of food, beverages and tobacco in specialized stores 5231 Retail sale of pharmaceutical and medical goods, cosmetic and toilet articles 5232 Retail sale of textiles, clothing, footwear and leather goods 5233 Retail sale of household appliances, articles and equipment 5234 Retail sale of hardware, paints and glass 5239 Other retail sale in specialized stores 5240 Retail sale of second-hand goods in stores 5251 Retail sale via mail order houses 5252 Retail sale via stalls and markets 5259 Other non-store retail sale 5260 Repair of personal and household goods 5510 Hotels; camping sites and other provision of short-stay accommodation 5520 Restaurants, bars and canteens 6010 Transport via railways 6021 Other scheduled passenger land transport 6022 Other non-scheduled passenger land transport 6023 Freight transport by road 6030 Transport via pipelines 6110 Sea and coastal water transport 6120 Inland water transport 6210 Scheduled air transport 6220 Non-scheduled air transport 6301 Cargo handling 6302 Storage and warehousing 6303 Other supporting transport activities 6304 Activities of travel agencies and tour operators; tourist assistance activities 6309 Activities of other transport agencies 6411 National post activities 6412 Courier activities other than national post activities 7210 Hardware consultancy 7221 Software publishing 7229 Other software consultancy and supply 7230 Data processing 7240 Database activities and online distribution of electronic content 7250 Maintenance and repair of office, accounting and computing machinery 7290 Other computer-related activities Sysmiss D1B1. Second product or service description D1B1. Second product or service description D1B1. Second product or service description D1B1. Second product or service description D1B1. Second product or service description In fiscal year 2010/11, what were this establishment's three main products or services represented by the largest proportion of annual sales? Product or Service Description 372 1/1.13 brown 100m coil 32 feet boat Accessories Agencies Agricultural machinery Almaira Aluminiyam product Apparel Aqua fish feed Bakery ingredient Battery charges Bites Blouse Blower wheel fang Brush handle Building installation Building row materials (paints) Buns Cair dust Cake Cake and sweets Canon peripherals Canteen Catering Cautioning Ceramics Chain Chair Chilly powder Chocolate Clocks Cloths Coconut shells Coil holders Computer hardware Computer maintainers Computer repairs Computer software Computer spare parts Consumption Cope city Costing of iron Costing of iron &steel Curd Curry powder Data processing Dcp-hardware Decsiccated coconut Dhal Diesel Digital light Distribution of ice cream machines Document management system Donated goods Doors Ecam tees Educational content development Embroider for kids wear Excavators parts Export through internet Fanta Fast travel Filter Finger scanner Flour Frieght transport by road Fuel Gas equipment Gent's cloths Gents batik shirts Gents garments Gift Gold chain Grill H.p. computer projector Hand bags Hardware consultancy Hardware retailing Hardware selling Ice packet Ice pops Import and sales of motor vehicles Installing bath room fitting Internet Iron furniture Iron works It service Ken Kiddies garments Kids bicycles Knifes Ladies Trousers Ladies dresses Laminating machine Laptops Lathe machine works Lectures for firms Led lighting system Lifebuoy Logistics Maintenance of computer hardware Manufactre of oakum Manufacture of meet Manufacture and sale of weath Manufacture of 1l plastic jugs Manufacture of 6/9 size rocks Manufacture of Green peace Manufacture of aluminum doors and windows Manufacture of aluminum paints Manufacture of aluminum pots Manufacture of antenna Manufacture of appalams Manufacture of bakery products Manufacture of bausers Manufacture of beds Manufacture of bill board Manufacture of bottle caps Manufacture of bottles Manufacture of brass products Manufacture of bread Manufacture of browser trailers Manufacture of buckets Manufacture of buddha stratue Manufacture of buns Manufacture of cable nails Manufacture of cable trays Manufacture of cake Manufacture of cardboard boxes Manufacture of cents stick Manufacture of chairs Manufacture of children's school bags Manufacture of cock lamps Manufacture of coconut Manufacture of coils Manufacture of computer machines Manufacture of concrete bricks Manufacture of cosmetics Manufacture of covered metal products Manufacture of cream cracker biscuit Manufacture of electric control board Manufacture of electricity distributor Manufacture of food products Manufacture of grill gates Manufacture of holders Manufacture of ice palant Manufacture of iron gates Manufacture of jams Manufacture of jelly cup Manufacture of l.e.d.bulbs Manufacture of leader Manufacture of logos Manufacture of machine equipment spare parts Manufacture of mats Manufacture of mattress Manufacture of men's shirt Manufacture of metal containers Manufacture of metal buckets Manufacture of metal flower vases Manufacture of metal grills Manufacture of metal hand fixtures Manufacture of metal lamps Manufacture of metal product Manufacture of metal related products Manufacture of metal vases Manufacture of mixing maching machine Manufacture of motor greasers Manufacture of other food products Manufacture of other pans Manufacture of other special purpose machinery Manufacture of other wood products Manufacture of panel board Manufacture of paper bags Manufacture of pastries Manufacture of paving blocks Manufacture of phunket Manufacture of pith brushes Manufacture of pith using coconut pulp Manufacture of plastic product Manufacture of ply wood Manufacture of pots Manufacture of power codes Manufacture of power guard Manufacture of railway blocks Manufacture of related activities Manufacture of religious brass item Manufacture of retail flower vases Manufacture of rice Manufacture of rice flour Manufacture of rice(kakulu) Manufacture of rocket crackers Manufacture of rubber tyres Manufacture of silver Manufacture of skirts Manufacture of sling box Manufacture of sogo and barley Manufacture of spare parts Manufacture of species Manufacture of spice Manufacture of steel tables Manufacture of tar Manufacture of various agriculture equipment Manufacture of washers Manufacture of window wind lock Manufacture of wood tables Manufacture of yoghurt Manufacture other electrical equipment Manufacturing bodies Manufacturing of window lock Manufacure of sweets Mattresses Men's trouser Metro clad Mobile us Monitors Motor mechanic Motor vehicle repairs Networking Note book computers Note books Notice Oil farm Optical frame Orhurt software Other battery related service Other computer related attitudes Other silver Other transport services Paint selling Pants(nike training) Photocopies Printing Printing of hand bills Processing of sausages Production of iron furniture Products of woods Protein meals Providing computer games facilities Providing other services Punek Raw rice Rebounding Refrigerator Renting of building Repairing of electric item Repairing of hardware Repairing three wheel Repairs of motor vehicles Retail sale Retail sale of Children's wear Retail sale of agricultural equipment Retail sale of bread Retail sale of diesel Retail sale of food beverage Retail sale of footwear Retail sale of gift items Retail sale of jewellery Retail sale of milk powder Retail sale of other essentials Retail sale of perfume Retail sale of television Retail sale of textiles Retail sale of trousers Retail sale of various jewellery and footwear Retail sale of white boards Retail sales of electronic items Retail sales of gents footwear Retail sales of gold bangles Retail trade Rice Rice and curry Rice mill Rice,kotthu Roller shutters Sale of Mercedes bens Sale of oil and fuel Sales of beverages Sales of children wear Sales of clutch plates Sales of fish Sales of gents wears Sales of granite pieces Sales of granite powder Sales of meats Sales of motor cycle Sales of motor vehicle parts Sales of paints Sales of refrigerator Sales of shirt Sales of tubes Screen printing Selling bicycles Selling of computer accessories Selling of lights for motor vehicles Selling of lorries Selling of motor spare parts Selling of soft ware Selling of stationary and selling of bicycles Servicing motor vehicles Servicing of motor vehicles Shirt Short terms courses Snack Sofa items Software Software application Software consultancy Software development Software sale Software solutions for media Software support Solid Furniture Sony home Spirits Spring work Stech software Sterilized milk Sufcs software Supply of computer accessories Support Switch Tail light repairs Tax Tea Technical support Technology adsorb Toner card rich Transport of timber Trimining of oil Trouser Value addition Vehicle services Vent systems Verbatim product Ware house Washers Washing machine Water pumping Welding Whole sale of scent sticks Wholesale of cement Wholesale of food and beverage Wholesale of men's foot wear Wholesale of sugar Window Wire harness Women's clothes Wood planks D1B3. Secont product or service % of total sales D1B3. Secont product or service % of total sales D1B3. Secont product or service % of total sales D1B3. Secont product or service % of total sales D1B3. Secont product or service % of total sales In fiscal year 2010/11, what were this establishment's three main products or services represented by the largest proportion of annual sales? % of total sales 372 464 1 80 27.202 11.815 D1B2. Second product or service ISIC Rev. 3.1 D1B2. Second product or service ISIC Rev. 3.1 D1B2. Second product or service ISIC Rev. 3.1 D1B2. Second product or service ISIC Rev. 3.1 D1B2. Second product or service ISIC Rev. 3.1 In fiscal year 2010/11, what were this establishment's three main products or services represented by the largest proportion of annual sales? ISIC Rev. 3.1 4-Digit Code (post interview) 372 464 1511 Production, processing and preserving of meat and meat products 1512 Processing and preserving of fish and fish products 1513 Processing and preserving of fruit and vegetables 1514 Manufacture of vegetable and animal oils and fats 1520 Manufacture of dairy products 1531 Manufacture of grain mill products 1532 Manufacture of starches and starch products 1533 Manufacture of prepared animal feeds 1541 Manufacture of bakery products 1542 Manufacture of sugar 1543 Manufacture of cocoa, chocolate and sugar confectionery 1544 Manufacture of macaroni, noodles, couscous and similar farinaceous products 1549 Manufacture of other food products n.e.c. 1551 Distilling, rectifying and blending of spirits; ethyl alcohol production from fe 1552 Manufacture of wines 1553 Manufacture of malt liquors and malt 1554 Manufacture of soft drinks; production of mineral waters 1600 Manufacture of tobacco products 1711 Preparation and spinning of textile fibres; weaving of textiles 1712 Finishing of textiles 1721 Manufacture of made-up textile articles, except apparel 1722 Manufacture of carpets and rugs 1723 Manufacture of cordage, rope, twine and netting 1729 Manufacture of other textiles n.e.c. 1730 Manufacture of knitted and crocheted fabrics and articles 1810 Manufacture of wearing apparel, except fur apparel 1820 Dressing and dyeing of fur; manufacture of articles of fur 1911 Tanning and dressing of leather 1912 Manufacture of luggage, handbags and the like, saddlery and harness 1920 Manufacture of footwear 2010 Sawmilling and planing of Word 2021 Manufacture of veneer sheets; manufacture of plywood, laminboard, particle board 2022 Manufacture of builders' carpentry and joinery 2023 Manufacture of wooden containers 2029 Manufacture of other products of wood; manufacture of articles of cork, straw an 2101 Manufacture of pulp, paper and paperboard 2102 Manufacture of corrugated paper and paperboard and of containers of paper and pa 2109 Manufacture of other articles of paper and paperboard 2211 Publishing of books, brochures and other publications 2212 Publishing of newspapers, journals and periodicals 2213 Publishing of music 2219 Other publishing 2221 Printing 2222 Service activities related to printing 2230 Reproduction of recorded media 2310 Manufacture of coke oven products 2320 Manufacture of refined petroleum products 2330 Processing of nuclear fuel 2411 Manufacture of basic chemicals, except fertilizers and nitrogen compounds 2412 Manufacture of fertilizers and nitrogen compounds 2413 Manufacture of plastics in primary forms and of synthetic rubber 2421 Manufacture of pesticides and other agrochemical products 2422 Manufacture of paints, varnishes and similar coatings, printing ink and mastics 2423 Manufacture of pharmaceuticals, medicinal chemicals and botanical products 2424 Manufacture of soap and detergents, cleaning and polishing preparations, perfume 2429 Manufacture of other chemical products n.e.c. 2430 Manufacture of man-made fibres 2511 Manufacture of rubber tyres and tubes; retreading and rebuilding of rubber tyres 2519 Manufacture of other rubber products 2520 Manufacture of plastics products 2610 Manufacture of glass and glass products 2691 Manufacture of non-structural non-refractory ceramic ware 2692 Manufacture of refractory ceramic products 2693 Manufacture of structural non-refractory clay and ceramic products 2694 Manufacture of cement, lime and plaster 2695 Manufacture of articles of concrete, cement and plaster 2696 Cutting, shaping and finishing of stone 2699 Manufacture of other non-metallic mineral products n.e.c. 2710 Manufacture of basic iron and steel 2720 Manufacture of basic precious and non-ferrous metals 2731 Casting of iron and steel 2732 Casting of non-ferrous metals 2811 Manufacture of structural metal products 2812 Manufacture of tanks, reservoirs and containers of metal 2813 Manufacture of steam generators, except central heating hot water boilers 2891 Forging, pressing, stamping and roll-forming of metal; powder metallurgy 2892 Treatment and coating of metals; general mechanical engineering on a fee or cont 2893 Manufacture of cutlery, hand tools and general hardware 2899 Manufacture of other fabricated metal products n.e.c. 2911 Manufacture of engines and turbines, except aircraft, vehicle and cycle engines 2912 Manufacture of pumps, compressors, taps and valves 2913 Manufacture of bearings, gears, gearing and driving elements 2914 Manufacture of ovens, furnaces and furnace burners 2915 Manufacture of lifting and handling equipment 2919 Manufacture of other general-purpose machinery 2921 Manufacture of agricultural and forestry machinery 2922 Manufacture of machine tools 2923 Manufacture of machinery for metallurgy 2924 Manufacture of machinery for mining, quarrying and construction 2925 Manufacture of machinery for food, beverage and tobacco processing 2926 Manufacture of machinery for textile, apparel and leather production 2927 Manufacture of weapons and ammunition 2929 Manufacture of other special-purpose machinery 2930 Manufacture of domestic appliances n.e.c. 3000 Manufacture of office, accounting and computing machinery 3110 Manufacture of electric motors, generators and transformers 3120 Manufacture of electricity distribution and control apparatus 3130 Manufacture of insulated wire and cable 3140 Manufacture of accumulators, primary cells and primary batteries 3150 Manufacture of electric lamps and lighting equipment 3190 Manufacture of other electrical equipment n.e.c. 3210 Manufacture of electronic valves and tubes and other electronic components 3220 Manufacture of television and radio transmitters and apparatus for line telephon 3230 Manufacture of television and radio receivers, sound or video recording or repro 3311 Manufacture of medical and surgical equipment and orthopaedic appliances 3312 Manufacture of instruments and appliances for measuring, checking, testing, navi 3313 Manufacture of industrial process control equipment 3320 Manufacture of optical instruments and photographic equipment 3330 Manufacture of watches and clocks 3410 Manufacture of motor vehicles 3420 Manufacture of bodies (coachwork) for motor vehicles; manufacture of trailers an 3430 Manufacture of parts and accessories for motor vehicles and their engines 3511 Building and repairing of ships 3512 Building and repairing of pleasure and sporting boats 3520 Manufacture of railway and tramway locomotives and rolling stock 3530 Manufacture of aircraft and spacecraft 3591 Manufacture of motorcycles 3592 Manufacture of bicycles and invalid carriages 3599 Manufacture of other transport equipment n.e.c. 3610 Manufacture of furniture 3691 Manufacture of jewellery and related articles 3692 Manufacture of musical instruments 3693 Manufacture of sports goods 3694 Manufacture of games and toys 3699 Other manufacturing n.e.c. 3710 Recycling of metal waste and scrap 3720 Recycling of non-metal waste and scrap 4510 Site preparation 4520 Building of complete constructions or parts thereof; civil engineering 4530 Building installation 4540 Building completion 4550 Renting of construction or demolition equipment with operator 5010 Sale of motor vehicles 5020 Maintenance and repair of motor vehicles 5030 Sale of motor vehicle parts and accessories 5040 Sale, maintenance and repair of motorcycles and related parts and accessories 5050 Retail sale of automotive fuel 5110 Wholesale on a fee or contract basis 5121 Wholesale of agricultural raw materials and live animals 5122 Wholesale of food, beverages and tobacco 5131 Wholesale of textiles, clothing and footwear 5139 Wholesale of other household goods 5141 Wholesale of solid, liquid and gaseous fuels and related products 5142 Wholesale of metals and metal ores 5143 Wholesale of construction materials, hardware, plumbing and heating equipment an 5149 Wholesale of other intermediate products, waste and scrap 5151 Wholesale of computers, computer peripheral equipment and software 5152 Wholesale of electronic and telecommunications parts and equipment 5159 Wholesale of other machinery, equipment and supplies 5190 Other wholesale 5211 Retail sale in non-specialized stores with food, beverages or tobacco predominat 5219 Other retail sale in non-specialized stores 5220 Retail sale of food, beverages and tobacco in specialized stores 5231 Retail sale of pharmaceutical and medical goods, cosmetic and toilet articles 5232 Retail sale of textiles, clothing, footwear and leather goods 5233 Retail sale of household appliances, articles and equipment 5234 Retail sale of hardware, paints and glass 5239 Other retail sale in specialized stores 5240 Retail sale of second-hand goods in stores 5251 Retail sale via mail order houses 5252 Retail sale via stalls and markets 5259 Other non-store retail sale 5260 Repair of personal and household goods 5510 Hotels; camping sites and other provision of short-stay accommodation 5520 Restaurants, bars and canteens 6010 Transport via railways 6021 Other scheduled passenger land transport 6022 Other non-scheduled passenger land transport 6023 Freight transport by road 6030 Transport via pipelines 6110 Sea and coastal water transport 6120 Inland water transport 6210 Scheduled air transport 6220 Non-scheduled air transport 6301 Cargo handling 6302 Storage and warehousing 6303 Other supporting transport activities 6304 Activities of travel agencies and tour operators; tourist assistance activities 6309 Activities of other transport agencies 6411 National post activities 6412 Courier activities other than national post activities 7210 Hardware consultancy 7221 Software publishing 7229 Other software consultancy and supply 7230 Data processing 7240 Database activities and online distribution of electronic content 7250 Maintenance and repair of office, accounting and computing machinery 7290 Other computer-related activities Sysmiss D1C1. Third product or service description D1C1. Third product or service description D1C1. Third product or service description D1C1. Third product or service description D1C1. Third product or service description In fiscal year 2010/11, what were this establishment's three main products or services represented by the largest proportion of annual sales? Product or Service Description 238 1/1.13 blue 100m coil 37 1/2 feet boat Agency dees Aluminiyam product Aquarium B.O.fibers Banking equipment Bar Bathroom sets Batik shirts for kids Batteries of watches Beds Beer Bill books Binding machine Blouse Blower unics Bmc software Building installation Bulb CFL bulbs Caballing Cake Clothe sale Coconut product Coconut shells Code wire Computer accessory Computer parts Computer peripherals Computer repairing Computer training Consulting Cool drinks Cupboard Customer relationship system Customer support Data proccess Data processing Date fruit Digital photo paper Dihutsu motor vehicle Diploma programme Drinks Electro plating Embroider for ladies wear Enginnering service Eric computer projector Fish bun Foundry work Frieght transport by road Gents dresses Gents garments Gents school uniform Gps Gram Grass cutting machines Grill Grinding of chilies and grains Hardware IT solution Import and sale of motor vehicles Information security Installing bathroom basing Internal audit Kerosene Kerosene cookers Kid's garments Kiddies' cloths Lubricant oil Maintenance Management and rent income Manufacture of other metal products Manufacture of agricultural machinery Manufacture of agriculture machinery Manufacture of antenna/routers Manufacture of bakery products Manufacture of barb wire Manufacture of biscuits Manufacture of buns Manufacture of cable adds Manufacture of cakes Manufacture of cement blocks Manufacture of chocolate Manufacture of circle crackers Manufacture of coconut oil lamps Manufacture of communication towers Manufacture of curry powder Manufacture of door and window frame Manufacture of drainage parts Manufacture of flour Manufacture of food products Manufacture of fruits and vegetables Manufacture of ice cubes Manufacture of iron grills Manufacture of junction box Manufacture of leader Manufacture of luggages Manufacture of medals Manufacture of metal lamps Manufacture of other biscuit Manufacture of other brass products Manufacture of other machinery Manufacture of plastic lunch boxes Manufacture of plastics Manufacture of polythene Manufacture of retail food Manufacture of rice Manufacture of rice(Samba) Manufacture of rock stripes Manufacture of sauce Manufacture of saucepan Manufacture of short eats Manufacture of soap Manufacture of spice Manufacture of steel wardrobes Manufacture of tables Manufacture of tables and chairs Manufacture of the brass products Manufacture of tooth paste Manufacture of trailers Manufacture of trip switches Manufacture of trough Manufacture of veranda pillars Manufacture of wok (used to carry cement, san Manufacturing of tower bolt Mechanics Microsoft offer service Milk packed Mixed fiber Modular furniture Mother boards Motor vehicle repairs Other Other bags Other food item Other gems Other machinery product Other products from wood Other retail sale Other transport services Other(gap) Others PMS Painting and repairing buffers Pastured milk Photo copiers Photo copies Planning of wood Plastic items Potelo Pressing of metal Printers Printing of posters Providing software services for foreign companies Registration fees Repairs of hydraulic hoses Retail sale of animal feed Retail sale of food and beverage Retail sale of foot ware Retail sale of hand crafts Retail sale of ladies wear Retail sale of other electrical items Retail sale of other goods Retail sale of perfume Retail sale of shirt Retail sale of snacks Retail sale of soft drinks Retail sale of spices Retail sales of electric hotplate Retail sales of rings Retail sales of rubber slippers Rice Running works Sale of brake lights Sale of spare parts Sales of fruits Sales of gents wear Sales of granite chip Sales of irons Sales of kids wears Sales of nails Sales of sausages Sales of two door hand tractors Sandwich panels Satellite Selling of bicycle Service Service and others Service center Sewing machine Shoes Short Soap Soft ware retailing Software Spares and services Sugar Supply of computer accesseries Surf excel Surveillance service solution System integration work Tailoring clothes Telecom software Television Timber Transport facilities Trouser Truth part software Turbine system Turmaric powder Vanish selling Vehicle battery selling Water pump Welding works Whole sale of scent sticks Wholesale of barthware Wholesale of children's foot wear Wholesale of coconut Wind locks Window Windows Wood reapers Yeast D1C3. Third product or service % of total sales D1C3. Third product or service % of total sales D1C3. Third product or service % of total sales D1C3. Third product or service % of total sales D1C3. Third product or service % of total sales In fiscal year 2010/11, what were this establishment's three main products or services represented by the largest proportion of annual sales? % of total sales 238 598 2 40 16.559 8.01 D1C2. Third product or service ISIC Rev. 3.1 D1C2. Third product or service ISIC Rev. 3.1 D1C2. Third product or service ISIC Rev. 3.1 D1C2. Third product or service ISIC Rev. 3.1 D1C2. Third product or service ISIC Rev. 3.1 In fiscal year 2010/11, what were this establishment's three main products or services represented by the largest proportion of annual sales? ISIC Rev. 3.1 4-Digit Code (post interview) 238 598 1511 Production, processing and preserving of meat and meat products 1512 Processing and preserving of fish and fish products 1513 Processing and preserving of fruit and vegetables 1514 Manufacture of vegetable and animal oils and fats 1520 Manufacture of dairy products 1531 Manufacture of grain mill products 1532 Manufacture of starches and starch products 1533 Manufacture of prepared animal feeds 1541 Manufacture of bakery products 1542 Manufacture of sugar 1543 Manufacture of cocoa, chocolate and sugar confectionery 1544 Manufacture of macaroni, noodles, couscous and similar farinaceous products 1549 Manufacture of other food products n.e.c. 1551 Distilling, rectifying and blending of spirits; ethyl alcohol production from fe 1552 Manufacture of wines 1553 Manufacture of malt liquors and malt 1554 Manufacture of soft drinks; production of mineral waters 1600 Manufacture of tobacco products 1711 Preparation and spinning of textile fibres; weaving of textiles 1712 Finishing of textiles 1721 Manufacture of made-up textile articles, except apparel 1722 Manufacture of carpets and rugs 1723 Manufacture of cordage, rope, twine and netting 1729 Manufacture of other textiles n.e.c. 1730 Manufacture of knitted and crocheted fabrics and articles 1810 Manufacture of wearing apparel, except fur apparel 1820 Dressing and dyeing of fur; manufacture of articles of fur 1911 Tanning and dressing of leather 1912 Manufacture of luggage, handbags and the like, saddlery and harness 1920 Manufacture of footwear 2010 Sawmilling and planing of Word 2021 Manufacture of veneer sheets; manufacture of plywood, laminboard, particle board 2022 Manufacture of builders' carpentry and joinery 2023 Manufacture of wooden containers 2029 Manufacture of other products of wood; manufacture of articles of cork, straw an 2101 Manufacture of pulp, paper and paperboard 2102 Manufacture of corrugated paper and paperboard and of containers of paper and pa 2109 Manufacture of other articles of paper and paperboard 2211 Publishing of books, brochures and other publications 2212 Publishing of newspapers, journals and periodicals 2213 Publishing of music 2219 Other publishing 2221 Printing 2222 Service activities related to printing 2230 Reproduction of recorded media 2310 Manufacture of coke oven products 2320 Manufacture of refined petroleum products 2330 Processing of nuclear fuel 2411 Manufacture of basic chemicals, except fertilizers and nitrogen compounds 2412 Manufacture of fertilizers and nitrogen compounds 2413 Manufacture of plastics in primary forms and of synthetic rubber 2421 Manufacture of pesticides and other agrochemical products 2422 Manufacture of paints, varnishes and similar coatings, printing ink and mastics 2423 Manufacture of pharmaceuticals, medicinal chemicals and botanical products 2424 Manufacture of soap and detergents, cleaning and polishing preparations, perfume 2429 Manufacture of other chemical products n.e.c. 2430 Manufacture of man-made fibres 2511 Manufacture of rubber tyres and tubes; retreading and rebuilding of rubber tyres 2519 Manufacture of other rubber products 2520 Manufacture of plastics products 2610 Manufacture of glass and glass products 2691 Manufacture of non-structural non-refractory ceramic ware 2692 Manufacture of refractory ceramic products 2693 Manufacture of structural non-refractory clay and ceramic products 2694 Manufacture of cement, lime and plaster 2695 Manufacture of articles of concrete, cement and plaster 2696 Cutting, shaping and finishing of stone 2699 Manufacture of other non-metallic mineral products n.e.c. 2710 Manufacture of basic iron and steel 2720 Manufacture of basic precious and non-ferrous metals 2731 Casting of iron and steel 2732 Casting of non-ferrous metals 2811 Manufacture of structural metal products 2812 Manufacture of tanks, reservoirs and containers of metal 2813 Manufacture of steam generators, except central heating hot water boilers 2891 Forging, pressing, stamping and roll-forming of metal; powder metallurgy 2892 Treatment and coating of metals; general mechanical engineering on a fee or cont 2893 Manufacture of cutlery, hand tools and general hardware 2899 Manufacture of other fabricated metal products n.e.c. 2911 Manufacture of engines and turbines, except aircraft, vehicle and cycle engines 2912 Manufacture of pumps, compressors, taps and valves 2913 Manufacture of bearings, gears, gearing and driving elements 2914 Manufacture of ovens, furnaces and furnace burners 2915 Manufacture of lifting and handling equipment 2919 Manufacture of other general-purpose machinery 2921 Manufacture of agricultural and forestry machinery 2922 Manufacture of machine tools 2923 Manufacture of machinery for metallurgy 2924 Manufacture of machinery for mining, quarrying and construction 2925 Manufacture of machinery for food, beverage and tobacco processing 2926 Manufacture of machinery for textile, apparel and leather production 2927 Manufacture of weapons and ammunition 2929 Manufacture of other special-purpose machinery 2930 Manufacture of domestic appliances n.e.c. 3000 Manufacture of office, accounting and computing machinery 3110 Manufacture of electric motors, generators and transformers 3120 Manufacture of electricity distribution and control apparatus 3130 Manufacture of insulated wire and cable 3140 Manufacture of accumulators, primary cells and primary batteries 3150 Manufacture of electric lamps and lighting equipment 3190 Manufacture of other electrical equipment n.e.c. 3210 Manufacture of electronic valves and tubes and other electronic components 3220 Manufacture of television and radio transmitters and apparatus for line telephon 3230 Manufacture of television and radio receivers, sound or video recording or repro 3311 Manufacture of medical and surgical equipment and orthopaedic appliances 3312 Manufacture of instruments and appliances for measuring, checking, testing, navi 3313 Manufacture of industrial process control equipment 3320 Manufacture of optical instruments and photographic equipment 3330 Manufacture of watches and clocks 3410 Manufacture of motor vehicles 3420 Manufacture of bodies (coachwork) for motor vehicles; manufacture of trailers an 3430 Manufacture of parts and accessories for motor vehicles and their engines 3511 Building and repairing of ships 3512 Building and repairing of pleasure and sporting boats 3520 Manufacture of railway and tramway locomotives and rolling stock 3530 Manufacture of aircraft and spacecraft 3591 Manufacture of motorcycles 3592 Manufacture of bicycles and invalid carriages 3599 Manufacture of other transport equipment n.e.c. 3610 Manufacture of furniture 3691 Manufacture of jewellery and related articles 3692 Manufacture of musical instruments 3693 Manufacture of sports goods 3694 Manufacture of games and toys 3699 Other manufacturing n.e.c. 3710 Recycling of metal waste and scrap 3720 Recycling of non-metal waste and scrap 4510 Site preparation 4520 Building of complete constructions or parts thereof; civil engineering 4530 Building installation 4540 Building completion 4550 Renting of construction or demolition equipment with operator 5010 Sale of motor vehicles 5020 Maintenance and repair of motor vehicles 5030 Sale of motor vehicle parts and accessories 5040 Sale, maintenance and repair of motorcycles and related parts and accessories 5050 Retail sale of automotive fuel 5110 Wholesale on a fee or contract basis 5121 Wholesale of agricultural raw materials and live animals 5122 Wholesale of food, beverages and tobacco 5131 Wholesale of textiles, clothing and footwear 5139 Wholesale of other household goods 5141 Wholesale of solid, liquid and gaseous fuels and related products 5142 Wholesale of metals and metal ores 5143 Wholesale of construction materials, hardware, plumbing and heating equipment an 5149 Wholesale of other intermediate products, waste and scrap 5151 Wholesale of computers, computer peripheral equipment and software 5152 Wholesale of electronic and telecommunications parts and equipment 5159 Wholesale of other machinery, equipment and supplies 5190 Other wholesale 5211 Retail sale in non-specialized stores with food, beverages or tobacco predominat 5219 Other retail sale in non-specialized stores 5220 Retail sale of food, beverages and tobacco in specialized stores 5231 Retail sale of pharmaceutical and medical goods, cosmetic and toilet articles 5232 Retail sale of textiles, clothing, footwear and leather goods 5233 Retail sale of household appliances, articles and equipment 5234 Retail sale of hardware, paints and glass 5239 Other retail sale in specialized stores 5240 Retail sale of second-hand goods in stores 5251 Retail sale via mail order houses 5252 Retail sale via stalls and markets 5259 Other non-store retail sale 5260 Repair of personal and household goods 5510 Hotels; camping sites and other provision of short-stay accommodation 5520 Restaurants, bars and canteens 6010 Transport via railways 6021 Other scheduled passenger land transport 6022 Other non-scheduled passenger land transport 6023 Freight transport by road 6030 Transport via pipelines 6110 Sea and coastal water transport 6120 Inland water transport 6210 Scheduled air transport 6220 Non-scheduled air transport 6301 Cargo handling 6302 Storage and warehousing 6303 Other supporting transport activities 6304 Activities of travel agencies and tour operators; tourist assistance activities 6309 Activities of other transport agencies 6411 National post activities 6412 Courier activities other than national post activities 7210 Hardware consultancy 7221 Software publishing 7229 Other software consultancy and supply 7230 Data processing 7240 Database activities and online distribution of electronic content 7250 Maintenance and repair of office, accounting and computing machinery 7290 Other computer-related activities Sysmiss D2. what were this establishment's total annual sales for AL D2. what were this establishment's total annual sales for AL D2. what were this establishment's total annual sales for AL D2. what were this establishment's total annual sales for AL D2. what were this establishment's total annual sales for AL In fiscal year 2010/11, what were this establishment's total annual sales? Total sales include the value of all annual sales counting manufactured goods and goods the establishment has bought for trading. For ex. if an establishment makes blue jeans and also imports blue jeans for resale, total sales is the value of all blue jeans sold, both produced and imported. Revenue or receipts for all services rendered and any sales of merchandise for the year, even if the payment may have been received at a later date, are included in total sales. 712 124 -9 DON'T KNOW (SPONTANEOUS) 400000 420000 450000 600000 700000 750000 800000 900000 950000 960000 1000000 1080000 1100000 1200000 1300000 1320000 1400000 1420000 1460000 1480000 1500000 1540000 1560000 1600000 1620000 1690000 1700000 1716000 1750000 1800000 1850000 1890000 1900000 1950000 1960000 1992000 2000000 2100000 2340000 2400000 2480000 2500000 2604685 2640000 2700000 2743560 2800000 2826850 2860000 2880000 2886000 2925000 3000000 3120000 3200000 3360000 3500000 3600000 3700000 3800000 3900000 4000000 4090000 4099000 4154913 4200000 4300000 4320000 4400000 4440000 4500000 4600000 4800000 4825000 4850432 4903690 4920000 4975454 5000000 5200000 5400000 5450000 5500000 5600000 5736000 5800000 5880000 5950000 5960000 6000000 6160000 6200000 6240000 6500000 6550000 6600000 6800000 7000000 7200000 7400000 7500000 7835660 7900000 7990000 8000000 8100000 8200000 8400000 8600000 8800000 9000000 9200000 9500000 9600000 9700000 9850000 9900000 10000000 10400000 10500000 10800000 11200000 11420000 11500000 11897000 12000000 12500000 12600000 12750000 13000000 13800000 14000000 14400000 14500000 15000000 15500000 16000000 16200000 16600000 17000000 17045893 17534000 18000000 19000000 19500000 19800000 20000000 20400000 21000000 21148200 21600000 21764876 22000000 23989000 24000000 24875612 25000000 26000000 26160000 27230000 27500000 28800000 30000000 30600000 31000000 31875200 32000000 33000000 34000000 34200000 34500000 34800000 35000000 36000000 36800000 37000000 37500000 38000000 39000000 39600000 39738435 40000000 41296886 42000000 43200000 44000000 44398614 46395327 48000000 50000000 52000000 55000000 55200000 57470000 58000000 60000000 64000000 69700000 70000000 72000000 75000000 77740353 78000000 80000000 81000000 84000000 85000000 90000000 92969757 96000000 97500000 98000000 100000000 102468268 108000000 110000000 113834792 120000000 140000000 140040000 144000000 150000000 156000000 158000000 160000000 163000000 172000000 180000000 187345500 194400000 200000000 209000000 210000000 220000000 240000000 250000000 260000000 280000000 283386793 285600000 288000000 300000000 315000000 324000000 325000000 350000000 352584960 353776548 360000000 363391550 400000000 420000000 443996451 450000000 462000000 465000000 480000000 532033449 550000000 555000000 580000000 583000000 587000000 600000000 629000000 650000000 700000000 750000000 800000000 887000000 958000000 994495520 1000000000 1488980103 1500000000 1700000000 1900000000 1980000000 2000000000 2200000000 2800000000 2900000000 3000000000 4000000000 4600000000 6000000000 7400000000 9000000000 9200000000 15200000000 16000000000 30200000000 35000000000 Sysmiss D2. IN TEXT what were this establishment's total annual sale D2. IN TEXT what were this establishment's total annual sale D2. IN TEXT what were this establishment's total annual sale D2. IN TEXT what were this establishment's total annual sale D2. IN TEXT what were this establishment's total annual sale In fiscal year 2010/11, what were this establishment?s total annual sales for ALL products and services? PLEASE ALSO WRITE OUT THE NUMBER (i.e. 50,000 as Fifty Thousand) 647 Eight hundred and eighty seven million Eight hundred million Eight hundred thousand Eight million Eight million eight hundred thousand Eight million four hundred thousand Eight million one hundred thousand Eight million six hundred thousand Eight million two hundred thousand Eighteen million Eighty five million Eighty four million Eighty million Eighty one million Eleven million eight hundred and ninety seven thousand Eleven million five hundred thousand Eleven million four hundred and twenty thousand Eleven million two hundred thousand Fifity millions Fifteen billion and two hundred million Fifteen million Fifteen million five hundred thousand Fifty eight million Fifty five million Fifty million Fifty seven million four hundred and seventy thousand Fifty two million Five million five hundred thousand Five hundred and eight three million Five hundred and eighty million Five hundred and eighty seven million Five hundred and fifty five million Five hundred and fifty million Five hundred thirty two million and thirty three thousand and four hundred fourty nine Five million Five million eight hundred and eighty thousand Five million eight hundred thousand Five million five hundred thousand Five million four hundred and fifty thousand Five million four hundred thousand Five million nine hundred and fifty thousand Five million nine hundred and sixty thousand Five million seven hundred and thirty six thousand Five million six hundred thousand Five million two hundred thousand Fivety five million five hundred thousand Forty one million two hundred and ninety six thousand eight hundred eight six Four billion Four billion six hundred million Four hundred and eighty million Four hundred and fifty million Four hundred and fifty thousand Four hundred and fourty three million nine hundred and ninety six thousand four hundred and fifty on Four hundred and sixty five million Four hundred and sixty two million Four hundred and twenty million Four hundred and twenty thousand Four hundred million Four hundred thousand Four million Four million eight hundred and fifty thousand four hundred and thirty two Four million eight hundred and twenty five thousand Four million eight hundred thousand Four million five hundred thousand Four million four hundred and fourty thousand Four million four hundred thousand Four million nine hundred and seventy five thousand four hundred and fifty four Four million nine hundred and twenty thousand Four million nine hundred three thousand six hundred and ninety Four million ninety nine thousand Four million ninety thousand Four million one hundred and fifty four thousand nine hundred and thirteen Four million six hundred thousand Four million three hundred and twenty thousand Four million three hundred thousand Four million two hundred thousand Fourteen million Fourteen million five hundred thousand Fourteen million four hundred thousand Fourty billion Fourty eight million Fourty four million Fourty four million three hundred and ninety eight thousand six hundred and fourteen Fourty million Fourty million five hundred thousand Fourty three million and two hundred thousand Fourty two million Fourty two million three hundred and ninety five thousand three hundred and twenty seven Hundred and eight million Hundred and fifty million Hundred and fifty six million Hundred and five hundred million Hundred and fourty million Hundred and seventy two million Hundred and sixty million Hundred and ten million Hundred and thirteen million eight hundred and thirty four thousand seven hundred and ninety two Hundred and two million Four hundred sixty eight thousand two hundred and sixty eight Hundred million Nine billion Nine billion two hundred million Nine hundred and fifty eight million Nine hundred and fifty thousand Nine hundred and ninety four million four hundred and ninety five thousand five hundred and twenty Nine hundred and sixty thousand Nine hundred million Nine hundred sixty thousand Nine hundred thousand Nine million Nine million and nine hundred thousand Nine million eight hundred and fifty thousand Nine million five hundred thousand Nine million seven hundred thousand Nine million six hundred thousand Nine million two hundred thousand Nineteen million Nineteen million eight hundred thousand Nineteen million five hundred thousand Ninety eight million Ninety million Ninety seven million five hundred thousand Ninety six million Ninety two million nine hundred and Sixty nine thousand seven hundred and fifity seven One billion One billion five hundred million One billion five hundred thousand million One billion four hundred and eighty eight million nine hundred and eighty thousand hundred and three One billion nine hundred and eighty million One billion nine hundred million One hundred and eight million One hundred and eighty million One hundred and eighty seven million three hundred fourty five thousand five hundred One hundred and fifty eight million One hundred and fifty million One hundred and fourty four million One hundred and fourty million forty thousand One hundred and ninety four millions four hundred thousand One hundred and sixty million One hundred and twenty million One hundred million One hundred sixty million One hundred sixty three million One million One million and eight hundred One million and eight hundred ninety thousand One million and eight hundred thousand One million and nine hundred thousand One million eight hundred and fifty thousand One million eight hundred thousand One million eight thousand One million eighty thousand One million five hundred and fourty thousand One million five hundred and sixty thousand One million five hundred thousand One million four hundred and eighty thousand One million four hundred and sixty thousand One million four hundred and twenty thousand One million four hundred thousand One million nine hundred and fifty thousand One million nine hundred and ninety two thousand One million nine hundred sixty thousand One million one hundred thousand One million seven hundred and fifty thousand One million seven hundred and sixteen thousand One million seven hundred thousand One million six hundred and ninety thousand One million six hundred and twenty thousand One million six hundred thousand One million three hundred and twenty thousand One million three hundred thousand One million two hundred thousand One thousand and five hundred million One thousand and seven hundred million Seven hundred and fifity thousand Seven hundred and fifty million Seven hundred and fifty thousand Seven hundred fifty million Seven hundred million Seven hundred thousand Seven million Seven million eight hundred and thirty five six hundred and sixty Seven million five hundred thousand Seven million four hundred thousand Seven million nine hundred and ninety thousand Seven million nine hundred thousand Seven million two hundred thousand Seven million two hundred thousnad Seven thousand four hundred million Seventeen million Seventeen million five hundred and thirty four thousand Seventeen million fourty five thousand eight hundred ninety three Seventy eight million Seventy five million Seventy million Seventy seven million seven hundred and fourty thousand three hundred and fifty three Seventy two million Six billion Six hundred and twenty nine million Six hundred fifty million Six hundred million Six hundred thousand Six million Six million eight hundred thousand Six million five hundred and fifty thousand Six million five hundred thousand Six million one hundred and sixty thousand Six million six hundred thousand Six million two hundred and fourty thousand Sixteen billion Sixteen million Sixteen million six hundred thousand Sixteen million two hundred thousand Sixty four million Sixty million Sixty nine million and seven hundred thousand Ten billion Ten million Ten million eight hundred thousand Ten million eight thousand Ten million five hundred thousand Ten million four hundred thousand Thirteen million Thirteen million eight hundred thousand Thirty billion two hundred million Thirty eight million Thirty five billion Thirty five million Thirty four million Thirty four million eight hundred thousand Thirty four million nine hundred thousand Thirty four million two hundred thousand Thirty million Thirty million six hundred thousand Thirty nine million Thirty nine million seven hundred and thirty eight thousand four hundred and thirty five Thirty nine million six hundred thousand Thirty one million Thirty one million eight hundred and seventy five thousand two hundred Thirty seven million Thirty seven million five hundred thousand Thirty six million Thirty six million eight hundred thousand Thirty six millions Thirty three million Thirty two million Three billion Three hundred and fifteen million Three hundred and fifty million Three hundred and fifty three million seven hundred and seventy six thousand five hundre Three hundred and fifty two million five hundred and eighty four thousand nine hundred and sixty Three hundred and sixty million Three hundred and sixty three million three hundred and ninety one thousand five hundred Three hundred and twenty four million Three hundred million Three million Three million eight hundred thousand Three million five hundred thousand Three million nine hundred thousand Three million one hundred and twenty thousand Three million seven hundred thousand Three million six hundred thousand Three million three hundred and sixty thousand Three million two hundred thousand Three thousand and twenty five million Twelve million Twelve million five hundred thousand Twelve million seven hundred and fifty thousand Twelve million six hundred thousand Twenty eight million eight hundred thousand Twenty five million Twenty four million Twenty four million eight hundred and seventy five thousand six hundred and twelve Twenty million Twenty million four hundred thousand Twenty one million Twenty one million one hundred and fourty eight thousand two hundred Twenty one million seven hundred and sixty four thousand eight hundred and seventy six Twenty one million six hundred thousand Twenty seven million five hundred thousand Twenty seven million two hundred and thirty thousand Twenty six million Twenty six million one hundred and sixty thousand Twenty three million nine hundred and eighty nine thousand Twenty two hundred million Twenty two million Two billion Two billion and eight hundred million Two billion nine hundred thousand million Two hundred and eighty eight million Two hundred and eighty three million three hundred and eighty six thousand seven hundred and ninety three Two hundred and fourty million Two hundred and nine thousand Two hundred and sixty million Two hundred and ten million Two hundred and twenty million Two hundred eighty million Two hundred fifty million Two hundred million Two million Two million and eight hundred thousand Two million and seven hundred thousand Two million eight hundred Two million eight hundred and eighty six thousand Two million eight hundred and eighty thousand Two million eight hundred and sixty thousand Two million eight hundred and twenty six thousand eight hundred and fifty Two million eight hundred thousand Two million five hundred thousand Two million four hundred and eighty thousand Two million four hundred thousand Two million nine hundred and twenty five thousand Two million one hundred thousand Two million seven hundred and fourty three thousand five hundred and sixty Two million six hundred and four thousand six hundred eighty five Two million six hundred and fourty thousand Two million three hundred and fourty thousand eighteen million one million six million two hundred thousand two hundred and eighty five million six hundred thousand N3. In year 2007/08, three years ago, what were the total an N3. In year 2007/08, three years ago, what were the total an N3. In year 2007/08, three years ago, what were the total an N3. In year 2007/08, three years ago, what were the total an N3. In year 2007/08, three years ago, what were the total an In fiscal year [insert three complete fiscal years ago], three fiscal years ago, what were total annual sales for this establishment? Total sales three complete fiscal years ago include the value of all annual sales counting manufactured goods and goods the establishment has bought for trading. If an establishment makes blue jeans and also imports blue jeans for resale, total sales is the value of all blue jeans sold, both produced and imported. Revenue or receipts for all services rendered and any sales of merchandise for the year even though payment may have been received at a later date are included in total sales. Firms operating on a commission basis should report commissions, fees, and other operating income, not gross billings or sales. 712 124 -9 DON'T KNOW (SPONTANEOUS) -7 IF ESTABLISHMENT WAS NOT IN BUSINESS THREE YEARS AGO 100000 130000 150000 200000 240000 250000 300000 350000 380000 400000 420000 480000 500000 550000 600000 650000 700000 720000 800000 900000 1000000 1070000 1140000 1200000 1300000 1400000 1440000 1500000 1513305 1600000 1650000 1680000 1700000 1750000 1800000 1900000 1920000 1940000 2000000 2028000 2200000 2245050 2400000 2500000 2600000 2700000 2800000 2880000 3000000 3030800 3060000 3180000 3200000 3300000 3500000 3600000 3700000 3750000 3900000 4000000 4095000 4200000 4300000 4320000 4480000 4500000 4800000 5000000 5200000 5300000 5400000 5500000 5800000 6000000 6500000 6580000 6800000 7000000 7200000 7500000 8000000 8500000 9000000 9500000 9600000 9900000 10000000 10200000 10900000 11000000 11500000 11520000 11591000 12000000 12500000 13000000 13500000 14000000 15000000 15750000 16000000 16200000 16800000 17000000 17500000 18000000 18500000 19906600 20000000 20400000 21600000 22000000 22500000 22609135 23000000 23500000 24000000 25000000 25969204 27000000 28597072 29420000 30000000 30532250 31500000 32000000 33000000 34887008 35000000 35270990 36000000 38000000 40000000 42193569 45000000 47000000 48000000 49920000 50000000 53280000 60000000 62000000 69500000 70000000 72000000 74400000 75000000 75511792 80000000 87430470 88000000 90000000 90274721 93673565 95000000 96000000 97500000 100000000 105000000 111000000 111606856 120000000 123000000 135000000 140000000 144000000 150000000 170000000 175000000 180000000 190000000 194988982 200000000 228000000 230000000 250000000 259325597 280000000 285000000 292662916 300000000 305000000 310241112 484802269 500000000 536000000 540000000 545000000 570277375 589000000 600000000 650000000 667575000 800000000 900000000 1000000000 1200000000 1300000000 1400000000 1489325643 1500000000 1850000000 2000000000 3600000000 5000000000 9692245024 13500000000 Sysmiss D3A. what percentage of this establishment's sales were: Nat D3A. what percentage of this establishment's sales were: Nat D3A. what percentage of this establishment's sales were: Nat D3A. what percentage of this establishment's sales were: Nat D3A. what percentage of this establishment's sales were: Nat 1) SHOW CARD 2)INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2010/11, what percent of this establishment's sales were: National sales 1) Where sales are made. The purpose of this question is to determine where the establishment's customers are located. Domestic sales are when goods or services are sold inside the borders of the country. An indirect export is when the manufacturer sells its goods to a trader or another agent who then exports the product without modifications. Products that the manager knows are smuggled abroad should be counted as indirect exports. Direct export is the sale of goods where the immediate recipient is outside the borders of the country. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 588 248 -9 DON'T KNOW (SPONTANEOUS) 1 2 5 10 12 20 21 30 40 50 55 60 65 70 75 80 85 90 93 95 97 98 99 100 Sysmiss D3B. what percentage of this establishment's sales were: Ind D3B. what percentage of this establishment's sales were: Ind D3B. what percentage of this establishment's sales were: Ind D3B. what percentage of this establishment's sales were: Ind D3B. what percentage of this establishment's sales were: Ind 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2010/11, what percent of this establishment's sales were: Indirect exports (sold domestically to third party that exports products) 1) Where sales are made. The purpose of this question is to determine where the establishment's customers are located. Domestic sales are when goods or services are sold inside the borders of the country. An indirect export is when the manufacturer sells its goods to a trader or another agent who then exports the product without modifications. Products that the manager knows are smuggled abroad should be counted as indirect exports. Direct export is the sale of goods where the immediate recipient is outside the borders of the country. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 588 248 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 8 10 20 25 30 35 40 45 50 70 80 90 95 98 99 100 Sysmiss D3C. what percentage of this establishment's sales were: Dir D3C. what percentage of this establishment's sales were: Dir D3C. what percentage of this establishment's sales were: Dir D3C. what percentage of this establishment's sales were: Dir D3C. what percentage of this establishment's sales were: Dir 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2010/11, what percent of this establishment's sales were: Direct exports 1) Where sales are made. The purpose of this question is to determine where the establishment's customers are located. Domestic sales are when goods or services are sold inside the borders of the country. An indirect export is when the manufacturer sells its goods to a trader or another agent who then exports the product without modifications. Products that the manager knows are smuggled abroad should be counted as indirect exports. Direct export is the sale of goods where the immediate recipient is outside the borders of the country. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 588 248 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 5 7 10 15 25 40 50 60 79 80 90 99 100 Sysmiss BD8A. what proportion of your establishment's total annual s BD8A. what proportion of your establishment's total annual s BD8A. what proportion of your establishment's total annual s BD8A. what proportion of your establishment's total annual s BD8A. what proportion of your establishment's total annual s SHOW CARD In fiscal year 2010/11, what proportion of your establishment's total annual sales are to Reseller INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% (UNLESS RESPONDENT DOES NOT KNOW) 588 248 -9 DON'T KNOW (SPONTANEOUS) 5 8 10 15 19 20 25 30 40 45 49 50 60 65 70 75 80 85 90 95 97 98 99 100 Sysmiss BD8B. what proportion of your establishment's total annual s BD8B. what proportion of your establishment's total annual s BD8B. what proportion of your establishment's total annual s BD8B. what proportion of your establishment's total annual s BD8B. what proportion of your establishment's total annual s SHOW CARD In fiscal year 2010/11, what proportion of your establishment's total annual sales are to Final consumers INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% (UNLESS RESPONDENT DOES NOT KNOW) 588 248 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 5 10 15 20 25 28 30 35 40 50 55 60 65 70 75 80 81 85 90 95 100 Sysmiss BD8C. what proportion of your establishment's total annual s BD8C. what proportion of your establishment's total annual s BD8C. what proportion of your establishment's total annual s BD8C. what proportion of your establishment's total annual s BD8C. what proportion of your establishment's total annual s SHOW CARD In fiscal year 2010/11, what proportion of your establishment's total annual sales are to Government consumption INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% (UNLESS RESPONDENT DOES NOT KNOW) 588 248 -9 DON'T KNOW (SPONTANEOUS) 1 2 5 10 15 20 23 25 30 40 50 60 70 90 100 Sysmiss BD9A. what proportion of this establishment's total annual s BD9A. what proportion of this establishment's total annual s BD9A. what proportion of this establishment's total annual s BD9A. what proportion of this establishment's total annual s BD9A. what proportion of this establishment's total annual s SHOW CARD In fiscal year 2010/11, what proportion of this establishment's total annual sales are through Distributor, external sales agent, broker INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% (UNLESS RESPONDENT DOES NOT KNOW) 588 248 -9 DON'T KNOW (SPONTANEOUS) 2 5 10 15 19 20 25 30 40 45 50 55 60 65 69 70 75 80 85 90 95 98 99 100 Sysmiss BD9B. what proportion of this establishment's total annual s BD9B. what proportion of this establishment's total annual s BD9B. what proportion of this establishment's total annual s BD9B. what proportion of this establishment's total annual s BD9B. what proportion of this establishment's total annual s SHOW CARD In fiscal year 2010/11, what proportion of this establishment's total annual sales are through Internet INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% (UNLESS RESPONDENT DOES NOT KNOW) 588 248 -9 DON'T KNOW (SPONTANEOUS) 1 2 5 10 15 20 25 30 50 60 75 85 100 Sysmiss BD9C. what proportion of this establishment's total annual s BD9C. what proportion of this establishment's total annual s BD9C. what proportion of this establishment's total annual s BD9C. what proportion of this establishment's total annual s BD9C. what proportion of this establishment's total annual s SHOW CARD In fiscal year 2010/11, what proportion of this establishment's total annual sales are through Own sales personnel outside the store(s) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% (UNLESS RESPONDENT DOES NOT KNOW) 588 248 -9 DON'T KNOW (SPONTANEOUS) 2 5 10 15 19 20 25 29 30 35 40 50 55 60 63 75 80 85 90 95 100 Sysmiss BD9D. what proportion of this establishment's total annual s BD9D. what proportion of this establishment's total annual s BD9D. what proportion of this establishment's total annual s BD9D. what proportion of this establishment's total annual s BD9D. what proportion of this establishment's total annual s SHOW CARD In fiscal year 2010/11, what proportion of this establishment's total annual sales are through Own retail store INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% (UNLESS RESPONDENT DOES NOT KNOW) 588 248 -9 DON'T KNOW (SPONTANEOUS) 1 2 5 10 13 15 20 25 30 40 50 60 65 70 75 80 81 85 90 95 100 Sysmiss BD9E. what proportion of this establishment's total annual s BD9E. what proportion of this establishment's total annual s BD9E. what proportion of this establishment's total annual s BD9E. what proportion of this establishment's total annual s BD9E. what proportion of this establishment's total annual s SHOW CARD In fiscal year 2010/11, what proportion of this establishment's total annual sales are through Other INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% (UNLESS RESPONDENT DOES NOT KNOW) 588 248 -9 DON'T KNOW (SPONTANEOUS) 1 3 5 10 15 20 35 40 55 60 80 85 90 95 100 Sysmiss BD10. what percentage of this establishment's annual sales r BD10. what percentage of this establishment's annual sales r BD10. what percentage of this establishment's annual sales r BD10. what percentage of this establishment's annual sales r BD10. what percentage of this establishment's annual sales r In fiscal year 2010/11, what percentage of this establishment's annual sales resulted from being subcontracted by another firm? If anwer is No Sales or Don't Know then GO TO QUESTION BD.12 588 248 -9 DON'T KNOW (SPONTANEOUS) NO SALES 1 2 3 5 10 15 20 25 30 35 40 45 75 80 99 100 Sysmiss BD11. How was this establishment identified by the main cont BD11. How was this establishment identified by the main cont BD11. How was this establishment identified by the main cont BD11. How was this establishment identified by the main cont BD11. How was this establishment identified by the main cont SHOW CARD How was this establishment identified by the main contractor? 49 787 -9 DON'T KNOW (SPONTANEOUS) 1 Newspaper or media 2 Public officials 3 Internet 4 Family and Friends 5 Co-owners 6 Company group 7 Other private individuals or companies Sysmiss BD12.Has this establishment ever jointly bought any inp BD12.Has this establishment ever jointly bought any inp BD12.Has this establishment ever jointly bought any inp BD12.Has this establishment ever jointly bought any inp BD12.Has this establishment ever jointly bought any inp Has this establishment ever jointly bought any inputs, machinery or equipment with other firms or or industry associations? IF NO, GO TO BD.14a 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD13. How was this establishment's main partner identified BD13. How was this establishment's main partner identified BD13. How was this establishment's main partner identified BD13. How was this establishment's main partner identified BD13. How was this establishment's main partner identified SHOW CARD How was this establishment's main partner identified? 53 783 -9 DON'T KNOW (SPONTANEOUS) 1 Newspaper or media 2 Public officials 3 Internet 4 Family and Friends 5 Co-owners 6 Company group 7 Other private individuals or companies Sysmiss BD14A Does this establishment purchases more than one input BD14A Does this establishment purchases more than one input BD14A Does this establishment purchases more than one input BD14A Does this establishment purchases more than one input BD14A Does this establishment purchases more than one input Does this establishment purchases more than one input from a single supplier? If No, GO TO SARD.16 588 248 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD14B Would changing to another supplier negatively affect t BD14B Would changing to another supplier negatively affect t BD14B Would changing to another supplier negatively affect t BD14B Would changing to another supplier negatively affect t BD14B Would changing to another supplier negatively affect t Would changing to another supplier negatively affect the terms and conditions offered for other inputs? 321 515 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD15Would changing to another supplier negatively affect you BD15Would changing to another supplier negatively affect you BD15Would changing to another supplier negatively affect you BD15Would changing to another supplier negatively affect you BD15Would changing to another supplier negatively affect you Would changing to another supplier negatively affect your sales? 321 515 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss SARD16a. In fiscal year 2010/11, for the main input that this SARD16a. In fiscal year 2010/11, for the main input that this SARD16a. In fiscal year 2010/11, for the main input that this SARD16a. In fiscal year 2010/11, for the main input that this SARD16a. In fiscal year 2010/11, for the main input that this READ OUT In fiscal year 2010/11 for the main input that this establishment purchases, how many suppliers did this establishment use (both domestic and foreign)? 588 248 -9 DON'T KNOW(SPONTANEOUS) 1 None 2 One 3 2-5 4 More than 5 Sysmiss SARD 17A In fiscal year 2010/11, for the main input that thi SARD 17A In fiscal year 2010/11, for the main input that thi SARD 17A In fiscal year 2010/11, for the main input that thi SARD 17A In fiscal year 2010/11, for the main input that thi SARD 17A In fiscal year 2010/11, for the main input that thi READ OUT In fiscal year 2010/11 for the main input that this establishment purchases, how many alternative suppliers could this establishment have purchased from? 588 248 -9 DON'T KNOW(SPONTANEOUS) 1 None 2 One 3 2-5 4 More than 5 Sysmiss SARD 18a. In fiscal year 2010/11, for the main product that t SARD 18a. In fiscal year 2010/11, for the main product that t SARD 18a. In fiscal year 2010/11, for the main product that t SARD 18a. In fiscal year 2010/11, for the main product that t SARD 18a. In fiscal year 2010/11, for the main product that t READ OUT In fiscal year 2010/11 for the main product that this establishment sells, how many customers did this establishment have? 588 248 -9 DON'T KNOW(SPONTANEOUS) 1 None 2 One 3 2-5 4 More than 5 Sysmiss BD19.In fiscal year 2010/11, for the main product that this BD19.In fiscal year 2010/11, for the main product that this BD19.In fiscal year 2010/11, for the main product that this BD19.In fiscal year 2010/11, for the main product that this BD19.In fiscal year 2010/11, for the main product that this READ OUT In fiscal year 2010/11, for the main product that this establishment sells, how many potential customers exist, whether they buy from this establishment or not? 588 248 -9 DON'T KNOW(SPONTANEOUS) 1 None 2 One 3 2-5 4 More than 5 Sysmiss BD20. In fiscal year 2010/11, did this establishment subcont BD20. In fiscal year 2010/11, did this establishment subcont BD20. In fiscal year 2010/11, did this establishment subcont BD20. In fiscal year 2010/11, did this establishment subcont BD20. In fiscal year 2010/11, did this establishment subcont In fiscal year 2010/11, did this establishment subcontract any part of its production or services? If No or Don't Know, GO TO E.1 588 248 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD21.How was the subcontractor identified? BD21.How was the subcontractor identified? BD21.How was the subcontractor identified? BD21.How was the subcontractor identified? BD21.How was the subcontractor identified? SHOW CARD How was the subcontractor identified? 65 771 -9 DON'T KNOW (SPONTANEOUS) 1 Newspaper or media 2 Public officials 3 Internet 4 Family and Friends 5 Co-owners 6 Parent company 7 Other private individuals or companies Sysmiss E1. which of the following was the main market in which this E1. which of the following was the main market in which this E1. which of the following was the main market in which this E1. which of the following was the main market in which this E1. which of the following was the main market in which this READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next section to be covered seeks to understand the competitive environment and how this establishment acts in it. 2) SHOW CARD In fiscal year 2010/11, which of the following was the main market in which this establishment sold its main product? The purpose of this question is to get the establishment to define what it considers to be its main market. The main product is defined by the output that generates the highest proportion of sales. The establishment's main market is defined by the market that generates the most sales for the main product as defined above. It could be the case that an establishment's main product is sold in smaller proportions in a greater number of markets and that the main product is never the greatest total annual share of revenue in any one market. For example, 51 percent of revenue comes from selling nails, but that is distributed equally in the local, national, and international markets, 33 percent in each. Bolts make up 49 percent of total annual revenues. However, half of the revenue for bolts comes from selling in the international market and half in the local market. It is clear that bolts sell more in its respective market with respect to nails, but does not generate as much revenue as nails do for the establishment. In such a case, nails should be used as the main product. Whenever local, national and international markets have equal shares choose the national market and do not follow the skip pattern. 588 248 -9 DON'T KNOW (SPONTANEOUS) 1 Local - main product sold mostly in same province where establishment is located 2 National - main product sold mostly across the country where establishment is lo 3 International Sysmiss E2b. The main market in which this establishment sold its mai E2b. The main market in which this establishment sold its mai E2b. The main market in which this establishment sold its mai E2b. The main market in which this establishment sold its mai E2b. The main market in which this establishment sold its mai In fiscal year 2010/11, for the main market in which this establishment sold its main product, how many competitors did this establishment's main product face? 588 248 -9 DON'T KNOW (SPONTANEOUS) 1 None 2 One 3 2-5 4 More than 5 Sysmiss SARD22A. How is the price of this establishment's main produ SARD22A. How is the price of this establishment's main produ SARD22A. How is the price of this establishment's main produ SARD22A. How is the price of this establishment's main produ SARD22A. How is the price of this establishment's main produ READ OUT Who sets the price of this establishment's main product? If answer is 1 or 2, then GO TO BD.23a 712 124 -9 DON'T KNOW (SPONTANEOUSLY) 1 by the government 2 by the association or company group 3 by this establishment Sysmiss SARD22B. What is the most important determinant for the pric SARD22B. What is the most important determinant for the pric SARD22B. What is the most important determinant for the pric SARD22B. What is the most important determinant for the pric SARD22B. What is the most important determinant for the pric READ OUT How is the price of this establishment's main product set? 580 256 -9 DON'T KNOW (SPONTANEOUS) 1 Prices are set according to cost and profit 2 Prices are set according to the price of competitor(s) or market 3 Other (specify) Sysmiss SARD22BX. Others SARD22BX. Others SARD22BX. Others SARD22BX. Others SARD22BX. Others What is the most important determinant for the price of this establishment's main product? BD23A. this establishment reduced prices of its main product BD23A. this establishment reduced prices of its main product BD23A. this establishment reduced prices of its main product BD23A. this establishment reduced prices of its main product BD23A. this establishment reduced prices of its main product In fiscal year 2010/11, has this establishment reduced prices of its main product in response to price reductions by its competitors? 712 124 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY 1 Yes 2 No Sysmiss E11. Does this establishment compete against unregistered or E11. Does this establishment compete against unregistered or E11. Does this establishment compete against unregistered or E11. Does this establishment compete against unregistered or E11. Does this establishment compete against unregistered or Does this establishment compete against unregistered or informal firms? 1) Competition from unregistered or informal firms 2) Sensitive question, no clarification can be offered 836 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No SARD24. what was the most important single factor that deter SARD24. what was the most important single factor that deter SARD24. what was the most important single factor that deter SARD24. what was the most important single factor that deter SARD24. what was the most important single factor that deter In fiscal year 2010/11, for the main market in which this establishment sold its main product, what was the most important factor listed below that determined this establishment's competitiveness? 712 124 -9 DOES NOT KNOW 1 Price 2 Quality 3 Long Term Relationship with customers 4 Other, please specify Sysmiss SARD24X. Others SARD24X. Others SARD24X. Others SARD24X. Others SARD24X. Others INTERVIEWER: READ EACH OPTION LOUD In fiscal year 2010/11, for the main market in which this establishment sold its main product, what was the most important factor listed below that determined this establishment's competitiveness? Other (specify) 4 Lock government suppor Parking facilities Service Trust F1. what was this establishment's output produced as a propo F1. what was this establishment's output produced as a propo F1. what was this establishment's output produced as a propo F1. what was this establishment's output produced as a propo F1. what was this establishment's output produced as a propo READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now change the topic. In fiscal year 2010/11, what was this establishment's output produced as a proportion of the maximum output possible if using all facilities available (capacity utilization)? A capacity utilization estimate should be compared to a full production capacity capability. This question only references the production facility and not the administrative offices. Full production capacity is the maximum level of production that this establishment could reasonably expect to attain during regular working hours, and under normal and realistic operating conditions fully utilizing the machinery, equipment and employees in place. 588 248 -9 DON'T KNOW (SPONTANEOUS) 25 30 35 40 45 50 55 60 65 66 68 70 75 80 82 85 87 88 90 91 93 94 95 96 97 98 99 100 Sysmiss F2. how many hours per week did this establishment normally F2. how many hours per week did this establishment normally F2. how many hours per week did this establishment normally F2. how many hours per week did this establishment normally F2. how many hours per week did this establishment normally (INTERVIEWER: response must be 168 hours or less) In fiscal year 2010/11, how many hours per week did this establishment normally operate? Hours per week of operation are the hours per week in which machines and employees are engaged in some type of mechanical, physical, or chemical transformation of materials into new products or in which the assembly of components into new products takes place, including maintenance. This question only references the production facility and not the administrative offices. 588 248 -9 DON'T KNOW (SPONTANEOUS) 25 30 32 35 36 40 42 43 44 45 46 48 49 50 51 52 54 55 56 57 60 62 63 64 65 66 68 70 72 73 75 77 80 84 88 90 94 96 98 100 106 108 110 112 116 118 120 125 126 128 130 135 140 144 148 156 160 168 Sysmiss L1. how many permanent, full-time individuals worked in this L1. how many permanent, full-time individuals worked in this L1. how many permanent, full-time individuals worked in this L1. how many permanent, full-time individuals worked in this L1. how many permanent, full-time individuals worked in this READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: Now I would like to ask you a few questions about this establishment's labor force. At the end of fiscal year 2010/11, how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable Number of permanent, full-time employees last complete fiscal year are defined as all paid employees that are contracted for a term of one or more fiscal years and/or have a guaranteed renewal of their employment contract and that work up to 8 or more hours per day. All employees and managers (including respondent) should be counted. 836 -9 DON'T KNOW (SPONTANEOUS) 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 44 45 46 47 48 50 51 52 53 55 57 58 59 60 61 62 63 64 65 67 68 70 71 72 74 75 79 80 85 86 87 88 90 95 96 100 104 105 109 110 115 116 120 122 125 128 130 132 135 140 142 145 150 160 165 170 175 177 180 187 190 200 204 223 230 232 248 250 260 300 320 330 335 400 410 425 470 504 510 530 650 698 700 750 772 800 889 900 945 1000 1019 1023 1061 1100 1200 1237 1400 1464 1500 2500 10500 L2. Three years ago, at the end of fiscal year 2007/2008, L2. Three years ago, at the end of fiscal year 2007/2008, L2. Three years ago, at the end of fiscal year 2007/2008, L2. Three years ago, at the end of fiscal year 2007/2008, L2. Three years ago, at the end of fiscal year 2007/2008, Three fiscal years ago, at the end of fiscal year [insert three complete fiscal years ago], how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable Number of permanent, full-time employees three complete fiscal years ago. See definition of permanent, full-time employees in l1 712 124 -9 DON'T KNOW (SPONTANEOUS) -7 If establishment was not in business three years ago 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 30 31 32 33 34 35 36 37 38 40 41 42 44 45 50 52 54 55 58 60 65 66 70 75 80 90 95 98 100 104 110 115 116 120 123 125 130 135 140 141 150 160 175 180 182 190 200 215 220 229 250 275 280 290 300 350 380 385 390 400 425 480 540 600 650 668 700 750 800 866 900 1000 1095 3500 Sysmiss SARD30. In fiscal year 2010/11, how many permanent, full-tim SARD30. In fiscal year 2010/11, how many permanent, full-tim SARD30. In fiscal year 2010/11, how many permanent, full-tim SARD30. In fiscal year 2010/11, how many permanent, full-tim SARD30. In fiscal year 2010/11, how many permanent, full-tim In fiscal year 2010/11, how many permanent, full-time workers did this establishment hire? 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 4 5 6 7 8 9 10 11 12 13 15 16 18 20 24 25 29 30 32 35 40 45 48 50 53 60 90 100 125 190 200 210 250 300 440 800 Sysmiss SARD31. In fiscal year 2010/11, how many permanent, full-tim SARD31. In fiscal year 2010/11, how many permanent, full-tim SARD31. In fiscal year 2010/11, how many permanent, full-tim SARD31. In fiscal year 2010/11, how many permanent, full-tim SARD31. In fiscal year 2010/11, how many permanent, full-tim In fiscal year 2010/11, how many permanent, full-time workers were terminated or left this establishment, regardless of the reason? 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 20 21 24 25 26 28 30 33 35 36 40 50 53 60 70 100 150 360 700 1500 Sysmiss BD32. What level of education is required for a permanent fu BD32. What level of education is required for a permanent fu BD32. What level of education is required for a permanent fu BD32. What level of education is required for a permanent fu BD32. What level of education is required for a permanent fu SHOW CARD What level of education is required for a permanent full-time worker? 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 No education 2 Primary school (1-5 years) 3 Secondary School (6-10 years) 4 Higher Secondary School (11-12 years) 5 Vocational Training 6 University degree (BA, BSc etc.) 7 Masters degree from a Sri Lankan university 8 Masters degree from university in another country 9 Other post graduate degree (Ph.D, Masters) from a Sri Lankan university 10 Other post graduate degree (Ph.D, Masters) from a university in another country Sysmiss SARD32. What skills are most required for permanent, full ti SARD32. What skills are most required for permanent, full ti SARD32. What skills are most required for permanent, full ti SARD32. What skills are most required for permanent, full ti SARD32. What skills are most required for permanent, full ti READ OUT What skills are most required for a permanent full-time worker? 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 English language 2 Leadership skills, team work, work ethics 3 IT and computer skills 4 Other Sysmiss L3A. At the end of fiscal year 2010/11, how many permanent, L3A. At the end of fiscal year 2010/11, how many permanent, L3A. At the end of fiscal year 2010/11, how many permanent, L3A. At the end of fiscal year 2010/11, how many permanent, L3A. At the end of fiscal year 2010/11, how many permanent, INTERVIEWER: READ EACH CATEGORY At the end of fiscal year 2010/11, how many permanent, full-time employees were: Production workers Number of permanent, full-time production employees are employees (up to the line supervisor level) engaged in fabricating, processing, assembling, inspecting, receiving, storing, handling, packing, warehousing, shipping (but not delivering), maintenance, repair, product development, auxiliary production for plant's own use (e.g., power plant), recordkeeping, and other services closely associated with these production operations. Employees above the working-supervisor level are excluded from this item. Number of permanent, full-time non-production employees are those employees not engaged in fabricating, processing, assembling, inspecting, receiving, storing, handling, packing, warehousing, shipping (but not delivering), maintenance, repair, product development, auxiliary production for plant's own use (e.g., power plant), recordkeeping, and other services closely associated with these production operations. Managers and other supervisory personnel with responsibilities for the performance of shop floor supervisors and below are included. Do not include shop floor supervisors. Employees in sales (including driver-salespersons), sales delivery (highway truck drivers and their helpers), janitorial and guard services, advertising, credit, collection, installation and servicing of own products, clerical and routine office functions, executive, purchasing, financing, legal, personnel (including cafeteria, medical, etc.) are included. Also included are employees on the payroll of the manufacturing establishment engaged in the construction of major additions or alterations utilized as a separate work force. Professional, and technical employees are included in this category. 588 248 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 28 30 32 33 35 36 37 38 40 42 45 46 47 48 49 50 51 52 53 54 55 56 57 60 61 63 65 66 70 72 75 80 87 90 95 98 100 105 118 120 125 130 140 145 150 155 160 173 194 200 202 220 225 226 240 248 250 270 300 345 350 360 400 410 444 450 490 571 600 618 630 663 715 757 845 870 900 985 1097 1250 1300 10000 Sysmiss L3B. At the end of fiscal year 2010/11, how many permanent, L3B. At the end of fiscal year 2010/11, how many permanent, L3B. At the end of fiscal year 2010/11, how many permanent, L3B. At the end of fiscal year 2010/11, how many permanent, L3B. At the end of fiscal year 2010/11, how many permanent, INTERVIEWER: READ EACH CATEGORY At the end of fiscal year 2010/11, how many permanent, full-time employees were: Non-production workers [e.g., managers, administration, sales] Number of permanent, full-time production employees are employees (up to the line supervisor level) engaged in fabricating, processing, assembling, inspecting, receiving, storing, handling, packing, warehousing, shipping (but not delivering), maintenance, repair, product development, auxiliary production for plant's own use (e.g., power plant), recordkeeping, and other services closely associated with these production operations. Employees above the working-supervisor level are excluded from this item. Number of permanent, full-time non-production employees are those employees not engaged in fabricating, processing, assembling, inspecting, receiving, storing, handling, packing, warehousing, shipping (but not delivering), maintenance, repair, product development, auxiliary production for plant's own use (e.g., power plant), recordkeeping, and other services closely associated with these production operations. Managers and other supervisory personnel with responsibilities for the performance of shop floor supervisors and below are included. Do not include shop floor supervisors. Employees in sales (including driver-salespersons), sales delivery (highway truck drivers and their helpers), janitorial and guard services, advertising, credit, collection, installation and servicing of own products, clerical and routine office functions, executive, purchasing, financing, legal, personnel (including cafeteria, medical, etc.) are included. Also included are employees on the payroll of the manufacturing establishment engaged in the construction of major additions or alterations utilized as a separate work force. Professional, and technical employees are included in this category. 588 248 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 28 30 31 32 35 37 38 40 45 50 57 58 60 64 65 66 75 80 85 100 132 140 150 191 200 201 250 300 400 419 500 Sysmiss L6. How many full-time seasonal or temporary employees did t L6. How many full-time seasonal or temporary employees did t L6. How many full-time seasonal or temporary employees did t L6. How many full-time seasonal or temporary employees did t L6. How many full-time seasonal or temporary employees did t How many full-time temporary employees did this establishment employ in fiscal year 2010/11? IF 0, GO TO QUESTION L.9a Full-time temporary or seasonal employees are defined as all paid short-term (i.e. for less than a fiscal year) employees with no guarantee of renewal of employment contract and work 40 hours or more per week for the term of their contract. 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 4 5 6 7 8 9 10 11 12 14 15 16 18 20 21 25 26 29 30 35 40 42 46 50 60 64 72 80 90 100 150 200 225 1500 Sysmiss L8. What was the average length of employment of all full-ti L8. What was the average length of employment of all full-ti L8. What was the average length of employment of all full-ti L8. What was the average length of employment of all full-ti L8. What was the average length of employment of all full-ti What was the average length of employment of all full-time temporary employees in fiscal year 2010/11? Average length of employment of all full-time temporary or seasonal employees refers to the number of months that the employee was contracted for work that occupied employees for 40 hours or more per week. If average full-time temporary or seasonal employment was for less than one month, enumerator should write 1. 276 560 -9 DON'T KNOW (SPONTANEOUS) 1 LESS THAN ONE MONTH 2 3 4 5 6 7 8 9 10 11 12 Sysmiss L9A. What is the average number of years of (formal) educati L9A. What is the average number of years of (formal) educati L9A. What is the average number of years of (formal) educati L9A. What is the average number of years of (formal) educati L9A. What is the average number of years of (formal) educati What is the average number of years of education of a typical permanent full-time production worker employed in this establishment? Average number of years of education of typical production worker INTERVIEWER: READ EACH CATEGORY 588 248 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 5 6 7 8 9 10 11 12 13 15 16 17 18 Sysmiss L9B. What is the percentage of full-time permanent workers w L9B. What is the percentage of full-time permanent workers w L9B. What is the percentage of full-time permanent workers w L9B. What is the percentage of full-time permanent workers w L9B. What is the percentage of full-time permanent workers w What is the percentage of full-time permanent workers who completed secondary school? 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 20 21 22 25 26 29 30 32 33 34 35 40 45 50 54 55 58 60 65 67 68 70 72 75 78 80 82 85 88 90 95 97 98 99 100 Sysmiss L10. Over fiscal year 2010/11, did this establishment have f L10. Over fiscal year 2010/11, did this establishment have f L10. Over fiscal year 2010/11, did this establishment have f L10. Over fiscal year 2010/11, did this establishment have f L10. Over fiscal year 2010/11, did this establishment have f Over fiscal year 2010/11, did this establishment have formal training programs for its permanent, full-time employees? If answer is No or Don't Know, then GO TO BD.35 Formal training has a structured and defined curriculum. Formal training may include classroom work, seminars, lectures, workshops, and audio-visual presentations and demonstrations. This does not include training to familiarize employees with equipment and machinery on the shop floor, training aimed at familiarizing employees with the establishment's standard operation procedures, or employee orientation at the beginning of an employee's tenure. In-house training may be conducted by other non-supervisory employees of the establishment, the establishment's supervisors or managers, or the establishments training centers. 836 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No L11A. what percentage of permanent, full-time employees of t L11A. what percentage of permanent, full-time employees of t L11A. what percentage of permanent, full-time employees of t L11A. what percentage of permanent, full-time employees of t L11A. what percentage of permanent, full-time employees of t INTERVIEWER: READ EACH CATEGORY Referring to the training programs run over fiscal year 2010/11, what percent of permanent, full-time employees of the following categories received formal training? Production full-time permanent employees trained Percentage of production vs. non-production employees that were trained. Self-explanatory 169 667 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY IF NO EMPLOYEES IN A CATEGORY WERE 2 7 10 12 15 20 25 30 35 37 38 40 50 55 60 65 70 75 80 85 90 95 100 Sysmiss L11B. what percentage of permanent, full-time employees of t L11B. what percentage of permanent, full-time employees of t L11B. what percentage of permanent, full-time employees of t L11B. what percentage of permanent, full-time employees of t L11B. what percentage of permanent, full-time employees of t INTERVIEWER: READ EACH CATEGORY Referring to the training programs run over fiscal year 2010/11, what percent of permanent, full-time employees of the following categories received formal training? Non-production full-time permanent employees trained Percentage of production vs. non-production employees that were trained. Self-explanatory 169 667 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY IF NO EMPLOYEES IN A CATEGORY WERE 1 2 3 5 10 15 20 25 30 35 40 45 50 60 70 75 79 80 85 90 93 100 Sysmiss BD33. What is the most important type of formal training tha BD33. What is the most important type of formal training tha BD33. What is the most important type of formal training tha BD33. What is the most important type of formal training tha BD33. What is the most important type of formal training tha SHOW CARD What is the most important type of formal training that non-production, full-time permanent employees received? 214 622 -9 DON'T KNOW (SPONTANEOUS) 1 Technical skills for production of goods and services 2 Sales related training (e.g. marketing, presentation skills) 3 Accounting and Finance 4 English language 5 Other (specify?) Sysmiss BD33X. Otehrs BD33X. Otehrs BD33X. Otehrs BD33X. Otehrs BD33X. Otehrs SHOW CARD What is the most important type of formal training that non-production, full-time permanent employees received? 20 About business from work and structure About productivity Communication skills Computer talents English language and comput Japanese language Leadership traning Making food according to safety standard Management No training No traning Preparing foods Professional behavior Providing necessary to employer Teaching skills Technical and sales Training for relavent sections Work competency,leader ship,professional skills BD34. For non-production, full-time permanent employees, whi BD34. For non-production, full-time permanent employees, whi BD34. For non-production, full-time permanent employees, whi BD34. For non-production, full-time permanent employees, whi BD34. For non-production, full-time permanent employees, whi SHOW CARD For non-production, full-time permanent employees, which of the following organizations provided the formal training? 214 622 -9 DON'T KNOW (SPONTANEOUS) 1 Training institute 2 Vocational school 3 University 4 In-house 5 A private firm, consultant 6 Other (specify) Sysmiss BD34X. Others BD34X. Others BD34X. Others BD34X. Others BD34X. Others SHOW CARD For non-production, full-time permanent employees, which of the following organizations provided the formal training? Other 3 Coporate From company of foreign drinks supply Own academy BD35. For all permanent, full-time production employees, wha BD35. For all permanent, full-time production employees, wha BD35. For all permanent, full-time production employees, wha BD35. For all permanent, full-time production employees, wha BD35. For all permanent, full-time production employees, wha SHOW CARD For all permanent, full-time production employees, what type of informal training is most common? 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 Mentoring (i.e. informal transmission of knowledge by senior staff) 2 Learning by doing / training on the job 3 (learning tasks by observing behavior of competent staff) 4 None of the above Sysmiss BD40A. A manager should give time, resources, and help to hi BD40A. A manager should give time, resources, and help to hi BD40A. A manager should give time, resources, and help to hi BD40A. A manager should give time, resources, and help to hi BD40A. A manager should give time, resources, and help to hi 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: This section examines managerial attitudes and leadership styles. 2) INTERVIEWER: READ OUT STATEMENTS 3) SHOW CARD Please, indicate the degree to which you agree with the following statements on a 0-4 scale, where 0=Strongly disagree, 1=Disagree, 2=Neither agree nor disagree, 3=Agree, 4=Strongly agree. A manager should give time, resources, and help to his employees. Interviewer: Rotate Options 588 248 -9 DK Strongly disagree 1 Disagree 2 Neither agree nor disagree 3 Agree 4 Strongly agree Sysmiss BD40B. A manager should have empathy for his employees, he s BD40B. A manager should have empathy for his employees, he s BD40B. A manager should have empathy for his employees, he s BD40B. A manager should have empathy for his employees, he s BD40B. A manager should have empathy for his employees, he s 1) INTERVIEWER: READ OUT STATEMENTS 2) SHOW CARD Please, indicate the degree to which you agree with the following statements on a 0-4 scale, where 0=Strongly disagree, 1=Disagree, 2=Neither agree nor disagree, 3=Agree, 4=Strongly agree. A manager should have empathy for his employees, he should be inclined to be helpful or show mercy. Interviewer: Rotate Options 588 248 -9 DK Strongly disagree 1 Disagree 2 Neither agree nor disagree 3 Agree 4 Strongly agree Sysmiss BD40C. A manager should treat his employees like family memb BD40C. A manager should treat his employees like family memb BD40C. A manager should treat his employees like family memb BD40C. A manager should treat his employees like family memb BD40C. A manager should treat his employees like family memb 1) INTERVIEWER: READ OUT STATEMENTS 2) SHOW CARD Please, indicate the degree to which you agree with the following statements on a 0-4 scale, where 0=Strongly disagree, 1=Disagree, 2=Neither agree nor disagree, 3=Agree, 4=Strongly agree. A manager should treat his employees like family members. Interviewer: Rotate Options 588 248 -9 DK Strongly disagree 1 Disagree 2 Neither agree nor disagree 3 Agree 4 Strongly agree Sysmiss BD40D. Devoting energy to taking care of employees is not im BD40D. Devoting energy to taking care of employees is not im BD40D. Devoting energy to taking care of employees is not im BD40D. Devoting energy to taking care of employees is not im BD40D. Devoting energy to taking care of employees is not im 1) INTERVIEWER: READ OUT STATEMENTS 2) SHOW CARD Please, indicate the degree to which you agree with the following statements on a 0-4 scale, where 0=Strongly disagree, 1=Disagree, 2=Neither agree nor disagree, 3=Agree, 4=Strongly agree. Devoting energy to taking care of employees is not important for a manager. Interviewer: Rotate Options 588 248 -9 DK Strongly disagree 1 Disagree 2 Neither agree nor disagree 3 Agree 4 Strongly agree Sysmiss BD40E. Beyond work relations, a manager should be concerned BD40E. Beyond work relations, a manager should be concerned BD40E. Beyond work relations, a manager should be concerned BD40E. Beyond work relations, a manager should be concerned BD40E. Beyond work relations, a manager should be concerned 1) INTERVIEWER: READ OUT STATEMENTS 2) SHOW CARD Please, indicate the degree to which you agree with the following statements on a 0-4 scale, where 0=Strongly disagree, 1=Disagree, 2=Neither agree nor disagree, 3=Agree, 4=Strongly agree. Beyond work relations, a manager should be concerned about the daily life of his employees. Interviewer: Rotate Options 588 248 -9 DK Strongly disagree 1 Disagree 2 Neither agree nor disagree 3 Agree 4 Strongly agree Sysmiss BD40F. A manager should take care of subordinates who have s BD40F. A manager should take care of subordinates who have s BD40F. A manager should take care of subordinates who have s BD40F. A manager should take care of subordinates who have s BD40F. A manager should take care of subordinates who have s 1) INTERVIEWER: READ OUT STATEMENTS 2) SHOW CARD Please, indicate the degree to which you agree with the following statements on a 0-4 scale, where 0=Strongly disagree, 1=Disagree, 2=Neither agree nor disagree, 3=Agree, 4=Strongly agree. A manager should take care of subordinates who have spent a long time with this establishment. Interviewer: Rotate Options 588 248 -9 DK Strongly disagree 1 Disagree 2 Neither agree nor disagree 3 Agree 4 Strongly agree Sysmiss BD41A. I find the work that I do full of meaning and purpose BD41A. I find the work that I do full of meaning and purpose BD41A. I find the work that I do full of meaning and purpose BD41A. I find the work that I do full of meaning and purpose BD41A. I find the work that I do full of meaning and purpose 1) The following statements are about how you personally feel about your work. 2) INTERVIEWER: READ OUT STATEMENTS Please, indicate the degree to which you agree with the following statements on a 1-5 scale, where 1=Never, 2=Very rarely, 3=Sometimes, 4=Frequently, 5=Always. I find the work that I do full of meaning and purpose. Interviewer: Rotate Options 588 248 -9 DK 1 Never 2 Very rarely 3 Sometimes 4 frequently 5 Always Sysmiss BD41B. I am enthusiastic about my job. BD41B. I am enthusiastic about my job. BD41B. I am enthusiastic about my job. BD41B. I am enthusiastic about my job. BD41B. I am enthusiastic about my job. INTERVIEWER: READ OUT STATEMENTS Please, indicate the degree to which you agree with the following statements on a 1-5 scale, where 1=Never, 2=Very rarely, 3=Sometimes, 4=Frequently, 5=Always. I am enthusiastic about my job. Interviewer: Rotate Options 588 248 -9 DK 1 Never 2 Very rarely 3 Sometimes 4 frequently 5 Always Sysmiss BD41C. My job inspires me. BD41C. My job inspires me. BD41C. My job inspires me. BD41C. My job inspires me. BD41C. My job inspires me. INTERVIEWER: READ OUT STATEMENTS Please, indicate the degree to which you agree with the following statements on a 1-5 scale, where 1=Never, 2=Very rarely, 3=Sometimes, 4=Frequently, 5=Always. My job inspires me. Interviewer: Rotate Options 588 248 -9 DK 1 Never 2 Very rarely 3 Sometimes 4 frequently 5 Always Sysmiss BD41D. I am proud of the work that I do. BD41D. I am proud of the work that I do. BD41D. I am proud of the work that I do. BD41D. I am proud of the work that I do. BD41D. I am proud of the work that I do. INTERVIEWER: READ OUT STATEMENTS Please, indicate the degree to which you agree with the following statements on a 1-5 scale, where 1=Never, 2=Very rarely, 3=Sometimes, 4=Frequently, 5=Always. I am proud of the work that I do. Interviewer: Rotate Options 588 248 -9 DK 1 Never 2 Very rarely 3 Sometimes 4 frequently 5 Always Sysmiss BD41E. To me, my job is challenging. BD41E. To me, my job is challenging. BD41E. To me, my job is challenging. BD41E. To me, my job is challenging. BD41E. To me, my job is challenging. INTERVIEWER: READ OUT STATEMENTS Please, indicate the degree to which you agree with the following statements on a 1-5 scale, where 1=Never, 2=Very rarely, 3=Sometimes, 4=Frequently, 5=Always. To me, my job is challenging. Interviewer: Rotate Options 588 248 -9 DK 1 Never 2 Very rarely 3 Sometimes 4 frequently 5 Always Sysmiss BD42A. Rewards for non-managerial staff based on performanc BD42A. Rewards for non-managerial staff based on performanc BD42A. Rewards for non-managerial staff based on performanc BD42A. Rewards for non-managerial staff based on performanc BD42A. Rewards for non-managerial staff based on performanc INTERVIEWER: READ OUT STATEMENTS Which of the following human resource policies does this establishment apply? Rewards for non-managerial staff based on performance. 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD42B. Rewards for managerial staff based on performance. BD42B. Rewards for managerial staff based on performance. BD42B. Rewards for managerial staff based on performance. BD42B. Rewards for managerial staff based on performance. BD42B. Rewards for managerial staff based on performance. INTERVIEWER: READ OUT STATEMENTS Which of the following human resource policies does this establishment apply? Rewards for managerial staff based on performance. 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD42C. Rewards for non-managerial staff based on attendance BD42C. Rewards for non-managerial staff based on attendance BD42C. Rewards for non-managerial staff based on attendance BD42C. Rewards for non-managerial staff based on attendance BD42C. Rewards for non-managerial staff based on attendance INTERVIEWER: READ OUT STATEMENTS Which of the following human resource policies does this establishment apply? Rewards for non-managerial staff based on attendance. 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD42D.Top performers among staff are publicly identified reg BD42D.Top performers among staff are publicly identified reg BD42D.Top performers among staff are publicly identified reg BD42D.Top performers among staff are publicly identified reg BD42D.Top performers among staff are publicly identified reg INTERVIEWER: READ OUT STATEMENTS Which of the following human resource policies does this establishment apply? Top performers among staff are publicly identified regularly. 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD42E. Staff are rotated. BD42E. Staff are rotated. BD42E. Staff are rotated. BD42E. Staff are rotated. BD42E. Staff are rotated. INTERVIEWER: READ OUT STATEMENTS Which of the following human resource policies does this establishment apply? Staff are rotated. 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD42F. Feedback talks with staff are held on a regular basis BD42F. Feedback talks with staff are held on a regular basis BD42F. Feedback talks with staff are held on a regular basis BD42F. Feedback talks with staff are held on a regular basis BD42F. Feedback talks with staff are held on a regular basis INTERVIEWER: READ OUT STATEMENTS Which of the following human resource policies does this establishment apply? Feedback talks with staff are held on a regular basis. 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD43. How do salaries and benefits paid by this establishmen BD43. How do salaries and benefits paid by this establishmen BD43. How do salaries and benefits paid by this establishmen BD43. How do salaries and benefits paid by this establishmen BD43. How do salaries and benefits paid by this establishmen INTERVIEWER: READ OUT STATEMENTS How do salaries and benefits paid by this establishment to its employees compare to the salaries and benefits paid by similar establishments? 712 124 1 A lot less 2 A little less 3 Just the same 4 A little more 5 A lot more Sysmiss BD44Z. Who answered the section above BD44Z. Who answered the section above BD44Z. Who answered the section above BD44Z. Who answered the section above BD44Z. Who answered the section above Supervisor question to Enumerator Who answered the section above? 712 124 1 The owner of the establishment 2 The top manager of the establishment 3 An employee of the establishment Sysmiss BD50A. Maintenance is carried out per manufacturer's recomme BD50A. Maintenance is carried out per manufacturer's recomme BD50A. Maintenance is carried out per manufacturer's recomme BD50A. Maintenance is carried out per manufacturer's recomme BD50A. Maintenance is carried out per manufacturer's recomme 1) THIS SECTION ONLY APPLIES FOR MEDIUM AND LARGE MANUFACTURING ESTABLISHMENTS 2) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The purpose of the following questions is to allow us to get insight into the workflow management, such as factory operations, as well as to gain an understanding of quality and inventory control. When I read out the statements regarding the factory operations of this establishment, please indicate if the management considers the following aspects: Maintenance is carried out per manufacturer's recommendations. 270 566 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD50B.The shop floor is marked for where each machine and wo BD50B.The shop floor is marked for where each machine and wo BD50B.The shop floor is marked for where each machine and wo BD50B.The shop floor is marked for where each machine and wo BD50B.The shop floor is marked for where each machine and wo THIS SECTION ONLY APPLIES FOR MEDIUM AND LARGE MANUFACTURING ESTABLISHMENTS When I read out the statements regarding the factory operations of this establishment, please indicate if the management considers the following aspects: The shop floor is marked for where each machine and workplace should be. 270 566 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD50C. Machine downtime is recorded. BD50C. Machine downtime is recorded. BD50C. Machine downtime is recorded. BD50C. Machine downtime is recorded. BD50C. Machine downtime is recorded. THIS SECTION ONLY APPLIES FOR MEDIUM AND LARGE MANUFACTURING ESTABLISHMENTS When I read out the statements regarding the factory operations of this establishment, please indicate if the management considers the following aspects: Machine downtime is recorded. 270 566 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD50D. Daily meetings take place that discuss efficiency wit BD50D. Daily meetings take place that discuss efficiency wit BD50D. Daily meetings take place that discuss efficiency wit BD50D. Daily meetings take place that discuss efficiency wit BD50D. Daily meetings take place that discuss efficiency wit THIS SECTION ONLY APPLIES FOR MEDIUM AND LARGE MANUFACTURING ESTABLISHMENTS When I read out the statements regarding the factory operations of this establishment, please indicate if the management considers the following aspects: Daily meetings take place that discuss efficiency with the production team. 270 566 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD50E. Spare parts of machinery are recorded and monitored. BD50E. Spare parts of machinery are recorded and monitored. BD50E. Spare parts of machinery are recorded and monitored. BD50E. Spare parts of machinery are recorded and monitored. BD50E. Spare parts of machinery are recorded and monitored. THIS SECTION ONLY APPLIES FOR MEDIUM AND LARGE MANUFACTURING ESTABLISHMENTS When I read out the statements regarding the factory operations of this establishment, please indicate if the management considers the following aspects: Spare parts of machinery are recorded and monitored. 270 566 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD51. As part of quality control, are quality defects record BD51. As part of quality control, are quality defects record BD51. As part of quality control, are quality defects record BD51. As part of quality control, are quality defects record BD51. As part of quality control, are quality defects record THIS SECTION ONLY APPLIES FOR MEDIUM AND LARGE MANUFACTURING ESTABLISHMENTS As part of quality control, are quality defects recorded and monitored regularly? 270 566 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD52A. Warehouse transactions are recorded daily BD52A. Warehouse transactions are recorded daily BD52A. Warehouse transactions are recorded daily BD52A. Warehouse transactions are recorded daily BD52A. Warehouse transactions are recorded daily 1) THIS SECTION ONLY APPLIES FOR MEDIUM AND LARGE MANUFACTURING ESTABLISHMENTS 2) INTERVIEWER: READ EACH OPTION ALOUD When I read out the statements regarding the inventory control of this establishment, does it consider the following aspects? Warehouse transactions are recorded daily 270 566 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD52B. There is a process for monitoring the aging of old st BD52B. There is a process for monitoring the aging of old st BD52B. There is a process for monitoring the aging of old st BD52B. There is a process for monitoring the aging of old st BD52B. There is a process for monitoring the aging of old st 1) THIS SECTION ONLY APPLIES FOR MEDIUM AND LARGE MANUFACTURING ESTABLISHMENTS 2) INTERVIEWER: READ EACH OPTION ALOUD When I read out the statements regarding the inventory control of this establishment, does it consider the following aspects? There is a process for monitoring the aging of old stock 270 566 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD52C. There is a quality assessment before inputs are furth BD52C. There is a quality assessment before inputs are furth BD52C. There is a quality assessment before inputs are furth BD52C. There is a quality assessment before inputs are furth BD52C. There is a quality assessment before inputs are furth 1) THIS SECTION ONLY APPLIES FOR MEDIUM AND LARGE MANUFACTURING ESTABLISHMENTS 2) INTERVIEWER: READ EACH OPTION ALOUD When I read out the statements regarding the inventory control of this establishment, does it consider the following aspects? There is a quality assessment before inputs are further processed 270 566 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD53. please estimate the value of inputs lost in the work p BD53. please estimate the value of inputs lost in the work p BD53. please estimate the value of inputs lost in the work p BD53. please estimate the value of inputs lost in the work p BD53. please estimate the value of inputs lost in the work p THIS SECTION ONLY APPLIES FOR MEDIUM AND LARGE MANUFACTURING ESTABLISHMENTS In fiscal year 2010/11, please estimate the value of inputs lost in the work process due to wastage, accidents, improper workflow, or inventory mismanagement. 270 566 -9 DON'T KNOW (SPONTANEOUS) NO LOSSES 6000 10000 15000 20000 25000 30000 40000 50000 84000 100000 120000 250000 300000 350000 400000 500000 600000 700000 850000 1000000 1800000 2000000 2500000 6769000 7500000 Sysmiss BD60A. Establishment invest in Computers and other informati BD60A. Establishment invest in Computers and other informati BD60A. Establishment invest in Computers and other informati BD60A. Establishment invest in Computers and other informati BD60A. Establishment invest in Computers and other informati 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The purpose of the following questions is to allow us to understand if this establishment uses ICT, innovates or collaborates. 2) INTERVIEWER: READ EACH OPTION ALOUD Over the last three years, how much did this establishment invest in any of the following: Computers and other information processing equipment, including printers, terminals, optical and magnetic reader, operating systems and software. 588 248 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY 3000 10000 12000 15000 19000 20000 22000 25000 30000 35000 40000 45000 50000 60000 65000 70000 75000 80000 90000 90500 100000 120000 125000 130000 150000 190000 200000 207000 220000 250000 300000 330000 350000 400000 500000 600000 700000 800000 900000 1000000 1100000 1200000 1500000 1750000 1800000 2000000 2480000 2500000 2600000 3000000 3500000 4000000 5000000 5700000 7000000 8000000 9753122 10000000 12000000 15000000 20000000 25000000 30000000 49400000 50000000 80000000 83834000 99000000 100000000 150000000 Sysmiss BD60B. Establishment invest in Non-IT related physical asset BD60B. Establishment invest in Non-IT related physical asset BD60B. Establishment invest in Non-IT related physical asset BD60B. Establishment invest in Non-IT related physical asset BD60B. Establishment invest in Non-IT related physical asset INTERVIEWER: READ EACH OPTION ALOUD Over the last three years, how much did this establishment invest in any of the following: Non-IT related physical assets, e.g., equipments needed for production/operations/manufacturing 588 248 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY 5000 10000 15000 18000 20000 22000 25000 30000 40000 47000 50000 60000 70000 75000 80000 100000 120000 125000 135000 150000 200000 250000 300000 330000 350000 400000 420000 500000 600000 700000 740000 750000 800000 900000 1000000 1200000 1300000 1330000 1500000 2000000 2300000 2400000 2500000 3000000 3100000 3500000 4000000 4200000 4300000 5000000 6000000 7000000 7500000 7529248 9400000 10000000 10100000 12000000 14900000 15000000 17500000 20000000 30000000 35000000 40000000 50000000 56700000 60000000 73425200 75000000 84900000 90000000 150000000 180000000 250000000 750000000 Sysmiss BD61.Currently, what percent of this establishment's workfor BD61.Currently, what percent of this establishment's workfor BD61.Currently, what percent of this establishment's workfor BD61.Currently, what percent of this establishment's workfor BD61.Currently, what percent of this establishment's workfor Currently, what percent of this establishment?s workforce regularly use computers in their jobs? 588 248 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY 1 2 3 4 5 6 7 8 9 10 11 12 13 15 16 17 20 21 22 25 30 35 40 45 50 60 70 71 75 80 85 90 95 98 99 100 Sysmiss BD62A Relations to suppliers and contractors BD62A Relations to suppliers and contractors BD62A Relations to suppliers and contractors BD62A Relations to suppliers and contractors BD62A Relations to suppliers and contractors 1) SHOW CARD 2) INTERVIEWER: READ EACH OPTION ALOUD Using the response options on the card; To what extent are information and communication technologies such as computers, internet, and software used to support key business activities in each of the following business processes? Relations to suppliers and contractors 588 248 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) 1 Never 2 Very rarely 3 Sometimes 4 frequently 5 Always Sysmiss BD62B. Production and operations, incl. product and service BD62B. Production and operations, incl. product and service BD62B. Production and operations, incl. product and service BD62B. Production and operations, incl. product and service BD62B. Production and operations, incl. product and service 1) SHOW CARD 2) INTERVIEWER: READ EACH OPTION ALOUD Using the response options on the card; To what extent are information and communication technologies such as computers, internet, and software used to support key business activities in each of the following business processes? Production and operations, incl. product and service enhancement (e.g. design) 588 248 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) 1 Never 2 Very rarely 3 Sometimes 4 frequently 5 Always Sysmiss BD62C. Marketing and sales BD62C. Marketing and sales BD62C. Marketing and sales BD62C. Marketing and sales BD62C. Marketing and sales 1) SHOW CARD 2) INTERVIEWER: READ EACH OPTION ALOUD Using the response options on the card; To what extent are information and communication technologies such as computers, internet, and software used to support key business activities in each of the following business processes? Marketing and sales 588 248 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) 1 Never 2 Very rarely 3 Sometimes 4 frequently 5 Always Sysmiss BD62D. Customer relations BD62D. Customer relations BD62D. Customer relations BD62D. Customer relations BD62D. Customer relations 1) SHOW CARD 2) INTERVIEWER: READ EACH OPTION ALOUD Using the response options on the card; To what extent are information and communication technologies such as computers, internet, and software used to support key business activities in each of the following business processes? Customer relations 588 248 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) 1 Never 2 Very rarely 3 Sometimes 4 frequently 5 Always Sysmiss BD63A. Introduced new technology in new equipment(s) for pro BD63A. Introduced new technology in new equipment(s) for pro BD63A. Introduced new technology in new equipment(s) for pro BD63A. Introduced new technology in new equipment(s) for pro BD63A. Introduced new technology in new equipment(s) for pro INTERVIEWER: READ EACH OPTION ALOUD Over the last three years, what type of innovation activities has this establishment engaged in? Introduced new technology in new equipment(s) for product or process improvements 588 248 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) 1 Yes 2 No Sysmiss BD63B. Introduced new quality control procedure in productio BD63B. Introduced new quality control procedure in productio BD63B. Introduced new quality control procedure in productio BD63B. Introduced new quality control procedure in productio BD63B. Introduced new quality control procedure in productio INTERVIEWER: READ EACH OPTION ALOUD Over the last three years, what type of innovation activities has this establishment engaged in? Introduced new quality control procedure in production or operations 588 248 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) 1 Yes 2 No Sysmiss BD63C. Introduced new managerial/administrative processes BD63C. Introduced new managerial/administrative processes BD63C. Introduced new managerial/administrative processes BD63C. Introduced new managerial/administrative processes BD63C. Introduced new managerial/administrative processes INTERVIEWER: READ EACH OPTION ALOUD Over the last three years, what type of innovation activities has this establishment engaged in? Introduced new managerial/administrative processes 588 248 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) 1 Yes 2 No Sysmiss BD63D. Introduced new product or new service BD63D. Introduced new product or new service BD63D. Introduced new product or new service BD63D. Introduced new product or new service BD63D. Introduced new product or new service INTERVIEWER: READ EACH OPTION ALOUD Over the last three years, what type of innovation activities has this establishment engaged in? Introduced new product or new service 588 248 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) 1 Yes 2 No Sysmiss BD63E. Add new distinctive features to existing products or BD63E. Add new distinctive features to existing products or BD63E. Add new distinctive features to existing products or BD63E. Add new distinctive features to existing products or BD63E. Add new distinctive features to existing products or INTERVIEWER: READ EACH OPTION ALOUD Over the last three years, what type of innovation activities has this establishment engaged in? Add new distinctive features to existing products or services 588 248 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) 1 Yes 2 No Sysmiss BD63F. Take measures to reduce production cost BD63F. Take measures to reduce production cost BD63F. Take measures to reduce production cost BD63F. Take measures to reduce production cost BD63F. Take measures to reduce production cost INTERVIEWER: READ EACH OPTION ALOUD Over the last three years, what type of innovation activities has this establishment engaged in? Take measures to reduce production cost 588 248 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) 1 Yes 2 No Sysmiss BD64A. Suppliers of equipment, materials, components , or so BD64A. Suppliers of equipment, materials, components , or so BD64A. Suppliers of equipment, materials, components , or so BD64A. Suppliers of equipment, materials, components , or so BD64A. Suppliers of equipment, materials, components , or so SHOW CARD Using the response options on the card; Please rate the importance of the following sources of information in identifying market trends critical to this establishment. Suppliers of equipment, materials, components, or software 712 124 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) 1 Not important 2 Mostly not important 3 Mostly important 4 Very important Sysmiss BD64B. Clients or customers BD64B. Clients or customers BD64B. Clients or customers BD64B. Clients or customers BD64B. Clients or customers SHOW CARD Using the response options on the card; Please rate the importance of the following sources of information in identifying market trends critical to this establishment. Clients or customers 712 124 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) 1 Not important 2 Mostly not important 3 Mostly important 4 Very important Sysmiss BD64C. Competitors or other enterprises in the sector BD64C. Competitors or other enterprises in the sector BD64C. Competitors or other enterprises in the sector BD64C. Competitors or other enterprises in the sector BD64C. Competitors or other enterprises in the sector SHOW CARD Using the response options on the card; Please rate the importance of the following sources of information in identifying market trends critical to this establishment. Competitors or other enterprises in the sector 712 124 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) 1 Not important 2 Mostly not important 3 Mostly important 4 Very important Sysmiss BD64D. Family and friends BD64D. Family and friends BD64D. Family and friends BD64D. Family and friends BD64D. Family and friends SHOW CARD Using the response options on the card; Please rate the importance of the following sources of information in identifying market trends critical to this establishment. Family and friends 712 124 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) 1 Not important 2 Mostly not important 3 Mostly important 4 Very important Sysmiss BD64E. Consultants (individual and firms) BD64E. Consultants (individual and firms) BD64E. Consultants (individual and firms) BD64E. Consultants (individual and firms) BD64E. Consultants (individual and firms) SHOW CARD Using the response options on the card; Please rate the importance of the following sources of information in identifying market trends critical to this establishment. Consultants (individual and firms) 712 124 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) 1 Not important 2 Mostly not important 3 Mostly important 4 Very important Sysmiss BD64F.Government and government officials BD64F.Government and government officials BD64F.Government and government officials BD64F.Government and government officials BD64F.Government and government officials SHOW CARD Using the response options on the card; Please rate the importance of the following sources of information in identifying market trends critical to this establishment. Government and government officials 712 124 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) 1 Not important 2 Mostly not important 3 Mostly important 4 Very important Sysmiss BD64G.Universities and training institutes BD64G.Universities and training institutes BD64G.Universities and training institutes BD64G.Universities and training institutes BD64G.Universities and training institutes SHOW CARD Using the response options on the card; Please rate the importance of the following sources of information in identifying market trends critical to this establishment. Universities and training institutes 712 124 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) 1 Not important 2 Mostly not important 3 Mostly important 4 Very important Sysmiss BD64H.Professional or industry organization BD64H.Professional or industry organization BD64H.Professional or industry organization BD64H.Professional or industry organization BD64H.Professional or industry organization SHOW CARD Using the response options on the card; Please rate the importance of the following sources of information in identifying market trends critical to this establishment. Professional or industry organization 712 124 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) 1 Not important 2 Mostly not important 3 Mostly important 4 Very important Sysmiss BD65.Does this establishment hire external consultants BD65.Does this establishment hire external consultants BD65.Does this establishment hire external consultants BD65.Does this establishment hire external consultants BD65.Does this establishment hire external consultants Does this establishment hire external consultants (both individuals and firms)? If answer is No or Don't Know, then GO TO M.1 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss BD66. If this establishment hired external consultants, how BD66. If this establishment hired external consultants, how BD66. If this establishment hired external consultants, how BD66. If this establishment hired external consultants, how BD66. If this establishment hired external consultants, how SHOW CARD If this establishment hired external consultants, how were they identified? 211 625 -9 DON'T KNOW (SPONTANEOUS) 1 Newspaper or media 2 Public officials 3 Internet 4 Family and Friends 5 Co-owners 6 Company group 7 Other private individuals or companies Sysmiss M1A. which of the elements of the business environment inclu M1A. which of the elements of the business environment inclu M1A. which of the elements of the business environment inclu M1A. which of the elements of the business environment inclu M1A. which of the elements of the business environment inclu DO NOT READ OUT, SHOW CARD By looking at card [insert card number] can you tell me which of the elements of the business environment included in the list, if any, currently represents the biggest obstacle faced by this establishment Sensitive question, no clarification can be offered. 712 124 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) 1 Access to finance 2 Access to land 3 Business licensing and permits 4 Corruption 5 Courts 6 Crime, theft and disorder 7 Customs and trade regulations 8 Electricity 9 Inadequately educated workforce 10 Labor regulations 11 Political instability 12 Practices of competitors in the informal sector 13 Tax administration 14 Tax rates 15 Transport Sysmiss M1D. Rotation M1D. Rotation M1D. Rotation M1D. Rotation M1D. Rotation By looking at card [insert card number] can you tell me which of the elements of the business environment included in the list, if any, currently represents the biggest obstacle faced by this establishment. Rotation 712 124 1 2 3 Sysmiss M2. Electricity factors that can affect the current operatio M2. Electricity factors that can affect the current operatio M2. Electricity factors that can affect the current operatio M2. Electricity factors that can affect the current operatio M2. Electricity factors that can affect the current operatio SHOW CARD Is electricity No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 1)The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered. 712 124 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Sysmiss K30. Access to Finance factors that can affect the current o K30. Access to Finance factors that can affect the current o K30. Access to Finance factors that can affect the current o K30. Access to Finance factors that can affect the current o K30. Access to Finance factors that can affect the current o SHOW CARD Is access to finance, which includes availability and cost, interest rates, fees and collateral requirements, No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 712 124 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Sysmiss G30A. Access to Land factors that can affect the current op G30A. Access to Land factors that can affect the current op G30A. Access to Land factors that can affect the current op G30A. Access to Land factors that can affect the current op G30A. Access to Land factors that can affect the current op SHOW CARD Is access to land No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 712 124 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Sysmiss J30F. Corruption factors that can affect the current operati J30F. Corruption factors that can affect the current operati J30F. Corruption factors that can affect the current operati J30F. Corruption factors that can affect the current operati J30F. Corruption factors that can affect the current operati SHOW CARD As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Corruption 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 712 124 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Sysmiss J30E. Political Instability factors that can affect the curr J30E. Political Instability factors that can affect the curr J30E. Political Instability factors that can affect the curr J30E. Political Instability factors that can affect the curr J30E. Political Instability factors that can affect the curr SHOW CARD As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Political instability 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 712 124 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Sysmiss I2A. In fiscal year 2010/11, what percent of its total annua I2A. In fiscal year 2010/11, what percent of its total annua I2A. In fiscal year 2010/11, what percent of its total annua I2A. In fiscal year 2010/11, what percent of its total annua I2A. In fiscal year 2010/11, what percent of its total annua READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The following questions assess how establishments, such as this one, deal with government officials and their agencies. In fiscal year 2010/11, what percent of this establishment's total annual sales was paid for security, or what was the total annual cost of security? Percent of total annual sales for security PROVIDE EITHER ONE OR THE OTHER, NOT BOTH i2a and i2b How much pay for security. Self-explanatory 486 350 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 4 5 8 9 10 12 15 Sysmiss I2A. In fiscal year 2010/11, what is the total annual cost I2A. In fiscal year 2010/11, what is the total annual cost I2A. In fiscal year 2010/11, what is the total annual cost I2A. In fiscal year 2010/11, what is the total annual cost I2A. In fiscal year 2010/11, what is the total annual cost In fiscal year 2010/11, what percent of this establishment's total annual sales was paid for security, or what was the total annual cost of security? Total annual cost of security PROVIDE EITHER ONE OR THE OTHER, NOT BOTH i2a and i2b How much pay for security. Self-explanatory 226 610 -9 DON'T KNOW (SPONTANEOUS) 2400 5000 6000 9600 10000 12000 21600 24000 25000 30000 36000 37000 40000 45000 48000 50000 54000 60000 70000 72000 74000 75000 80000 84000 90000 96000 100000 108000 110000 120000 130000 144000 150000 150200 156000 180000 190000 192000 198000 200000 215000 216000 220000 240000 250000 264000 288000 300000 324000 350000 360000 400000 450000 480000 500000 540000 560000 600000 700000 720000 750000 780000 790000 800000 900000 960000 1000000 1064000 1200000 1300000 1335810 1500000 1600000 1680000 1700000 1750000 1800000 2000000 2400000 2800000 2880000 3000000 3150000 3360000 3600000 3800000 5000000 7200000 35000000 36000000 Sysmiss BI3. WHETHER MANAGER CONSULTED ANY WRITTEN RECORDS OR ACCOUN BI3. WHETHER MANAGER CONSULTED ANY WRITTEN RECORDS OR ACCOUN BI3. WHETHER MANAGER CONSULTED ANY WRITTEN RECORDS OR ACCOUN BI3. WHETHER MANAGER CONSULTED ANY WRITTEN RECORDS OR ACCOUN BI3. WHETHER MANAGER CONSULTED ANY WRITTEN RECORDS OR ACCOUN INTERVIEWER: PLEASE NOTE WHETHER MANAGER CONSULTED ANY WRITTEN RECORDS OR ACCOUNTS WHEN ANSWERING QUESTION i2 above 712 124 1 Yes 2 No Sysmiss J2. Senior management's time spent in dealing with regulatio J2. Senior management's time spent in dealing with regulatio J2. Senior management's time spent in dealing with regulatio J2. Senior management's time spent in dealing with regulatio J2. Senior management's time spent in dealing with regulatio In a typical week over the last year, what percentage of total senior management's time was spent on dealing with requirements imposed by government regulations? [By senior management I mean managers, directors, and officers above direct supervisors of production/sales workers. Some examples of government regulations are taxes, customs, labor regulations, licensing and registration, including dealings with officials and completing forms] Percent of total senior management's time. Ask managers to estimate what percentage of their time senior managers spend dealing with government regulations, inspections, negotiations and other bureaucratic burden. This is time that would otherwise be spent on business matters. It should not include time spent negotiating procurement contracts with the government - only time dealing with red tape and bureaucracy. 712 124 -9 DON'T KNOW (SPONTANEOUS) NO TIME WAS SPENT 1 2 3 4 5 6 7 8 9 10 12 13 15 20 75 80 100 Sysmiss J3.Over the last year, was this establishment visited and or J3.Over the last year, was this establishment visited and or J3.Over the last year, was this establishment visited and or J3.Over the last year, was this establishment visited and or J3.Over the last year, was this establishment visited and or Over the last year, was this establishment visited or inspected by tax officials? If answer is No or Don't Know then GO TO QUESTION BJ.6 Visitations and inspections from tax inspectorate officials. Self-explanatory 588 248 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss J5. If visited by tax officials, in any of these inspections J5. If visited by tax officials, in any of these inspections J5. If visited by tax officials, in any of these inspections J5. If visited by tax officials, in any of these inspections J5. If visited by tax officials, in any of these inspections If visited by tax officials, in any of these inspections or meetings with tax officials was a gift or informal payment expected or requested? If answer is No or Don't Know, then GO TO QUESTION J.7 1) Bribes from tax inspectors. Self-explanatory 2) Sensitive question, no clarification can be offered 315 521 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE (SPONTANEOUS) 1 Yes 2 No Sysmiss BJ6. If not visited by tax officials, during inspections or BJ6. If not visited by tax officials, during inspections or BJ6. If not visited by tax officials, during inspections or BJ6. If not visited by tax officials, during inspections or BJ6. If not visited by tax officials, during inspections or If not visited by tax officials, during inspections or meetings with tax officials, are gift or informal payment typically expected or requested? Sensitive question, no clarification can be offered 303 533 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE (SPONTANEOUS) 1 Yes 2 No Sysmiss J7A. Percentage of total annual sales paid as informal payme J7A. Percentage of total annual sales paid as informal payme J7A. Percentage of total annual sales paid as informal payme J7A. Percentage of total annual sales paid as informal payme J7A. Percentage of total annual sales paid as informal payme It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? Percent of total annual sales paid as informal payment PROVIDE EITHER ONE OR THE OTHER, NOT BOTH j7a and j7b 1) Size of informal payments/gifts Informal payments are payments made to government officials that are unaudited or unreported. They are generally given to an official with the expectation that a service will be performed (such as granting a business license), a violation overlooked (such as violation of health regulation), or because the official threatens the business. Notice the wording (phrasing) of the question: it asks for the respondent to answer for establishments “like this one” rather than the establishment being interviewed. 2) Sensitive question, no clarification can be offered 703 133 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE (SPONTANEOUS) NO PAYMENTS OR GIFTS ARE PAID 1 2 3 4 5 6 8 10 15 Sysmiss J7B. Total annual informal payment J7B. Total annual informal payment J7B. Total annual informal payment J7B. Total annual informal payment J7B. Total annual informal payment It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? Total annual informal payment PROVIDE EITHER ONE OR THE OTHER, NOT BOTH j7a and j7b 1) Size of informal payments/gifts Informal payments are payments made to government officials that are unaudited or unreported. They are generally given to an official with the expectation that a service will be performed (such as granting a business license), a violation overlooked (such as violation of health regulation), or because the official threatens the business. Notice the wording (phrasing) of the question: it asks for the respondent to answer for establishments “like this one” rather than the establishment being interviewed. 2) Sensitive question, no clarification can be offered 9 827 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE (SPONTANEOUS) NO PAYMENTS OR GIFTS ARE PAID 10000 15000 20000 50000 70000 500000 Sysmiss N1A. what percent of this establishment's total annual sales N1A. what percent of this establishment's total annual sales N1A. what percent of this establishment's total annual sales N1A. what percent of this establishment's total annual sales N1A. what percent of this establishment's total annual sales READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: Now, we would like to ask you a few questions about the financial results of this establishment. It is important that this information be as accurate as possible. The individual data are treated as confidential - the identity of this establishment will not be revealed at any point. Please provide the following information from the financial statements of this establishment. In fiscal year 2010/11, what percent of this establishment?s total annual sales came from the following activities? Manufacturing INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% (UNLESS RESPONDENT DOES NOT KNOW) 588 248 -9 DON'T KNOW (SPONTANEOUS) 1 5 20 25 30 35 40 45 50 60 70 74 75 80 85 90 95 99 100 Sysmiss N1B. what percent of this establishment's total annual sales N1B. what percent of this establishment's total annual sales N1B. what percent of this establishment's total annual sales N1B. what percent of this establishment's total annual sales N1B. what percent of this establishment's total annual sales In fiscal year 2010/11, what percent of this establishment?s total annual sales came from the following activities? Services INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% (UNLESS RESPONDENT DOES NOT KNOW) 712 124 -9 DON'T KNOW (SPONTANEOUS) 1 2 5 10 12 13 15 20 25 26 30 40 50 55 60 65 70 75 80 90 95 100 Sysmiss N1C. what percent of this establishment's total annual sales N1C. what percent of this establishment's total annual sales N1C. what percent of this establishment's total annual sales N1C. what percent of this establishment's total annual sales N1C. what percent of this establishment's total annual sales In fiscal year 2010/11, what percent of this establishment?s total annual sales came from the following activities? Other INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% (UNLESS RESPONDENT DOES NOT KNOW) 712 124 -9 DON'T KNOW (SPONTANEOUS) 5 10 20 25 28 30 40 45 50 80 86 90 98 100 Sysmiss N2A. Total annual cost of labor N2A. Total annual cost of labor N2A. Total annual cost of labor N2A. Total annual cost of labor N2A. Total annual cost of labor SHOW CARD For fiscal year 2010/11, please provide the following information about this establishment by referring directly to your income statement: Total annual cost of labor (including wages, salaries, bonuses, social payments) Total cost of labor, including wages, salaries and benefits is the total annual wages and all annual benefits, including food, transport, social security (i.e. pensions, medical insurance, and unemployment insurance). Raw materials and intermediate goods (M) is the cost of all inputs in the production activity. This is usually an item directly taken from the financial statements Total annual cost of finished goods and materials purchased to resell: (S) is the cost of all finished goods and materials purchased to be resold. Fuel (M) is the total annual cost of all fuels consumed for heat, power, transportation, or the generation of electricity. Do not include the estimated costs of fuels, such as sawdust or blast furnace gas, produced as a byproduct of your manufacturing activities. Include anthracite and bituminous coal, coke, natural and manufactured gas, fuel oil, liquefied petroleum gas, gasoline, and all other fuels, including purchased steam. Be sure to include fuel used to power delivery trucks, fork lifts, or other motor vehicles associated with the establishment. Electricity is the total annual cost of electric energy purchased from public or private utility companies or received from other establishments that belong to the same firm. Exclude the value of electricity generated and used at this establishment. Total annual depreciation is the amortization of fixed assets due to the wearing down and/or obsolescence 836 -9 DON'T KNOW (SPONTANEOUS) 50000 65000 65500 79200 80000 84000 90000 100000 120000 124200 144000 150000 160000 180000 185000 200000 210000 220000 240000 250000 260000 300000 309000 310000 312000 330000 350000 360000 380000 384000 400000 410000 420000 432000 450000 452000 455000 480000 500000 504000 540000 550000 574037 576000 600000 625000 640000 648000 650000 660000 692400 700000 705000 720000 745000 748800 750000 760000 775000 780000 800000 828000 840000 850000 890000 900000 905856 960000 996000 1000000 1008000 1020000 1056000 1080000 1100000 1104000 1152000 1180000 1195000 1200000 1224000 1250000 1260000 1275000 1280000 1296000 1300000 1320000 1344000 1380000 1400000 1404000 1420000 1440000 1500000 1503707 1512000 1536880 1560000 1584000 1600000 1632000 1645000 1647740 1680000 1685400 1740000 1750000 1800000 1820000 1830000 1840000 1900000 1912000 1920000 1980000 1999150 2000000 2040000 2100000 2160000 2180000 2184000 2200000 2235000 2250000 2280000 2300000 2400000 2476358 2500000 2520000 2592000 2595000 2600000 2620800 2640000 2700000 2736000 2760000 2800000 2850000 2880000 2900000 2954000 2975000 3000000 3120000 3184000 3240000 3300000 3341000 3420000 3500000 3600000 3617772 3696000 3824000 3900000 4000000 4153000 4200000 4240182 4280000 4350000 4500000 4631500 4750000 4800000 4914000 5000000 5400000 5439000 5500000 5700000 5760000 6000000 6200000 6400000 6500000 6600000 6952960 7000000 7200000 7300000 7500000 7600000 7760000 7800000 8000000 8040000 8100000 8160000 8200000 8400000 8600000 8700000 9000000 9500000 9600000 9800000 9960000 10000000 10200000 10800000 11000000 11220000 11425200 12000000 12240000 12600000 12918582 13200000 14000000 14340000 14400000 14500000 15000000 15398331 15543200 15600000 16000000 16800000 17200000 17400000 18000000 18273250 18600000 18708068 18900000 20000000 20400000 20707200 20715500 21300000 21600000 22000000 22224000 22800000 24000000 24162000 25000000 25200000 26000000 27600000 28451454 30000000 32000000 35374692 36000000 37000000 38000000 38240000 40000000 42000000 44377155 46000000 46800000 48000000 50000000 52000000 53500000 54000000 55000000 57000000 59568000 60000000 64000000 69000000 72000000 73000000 75000000 77538418 83300000 90000000 92000000 92500000 94000000 98000000 100000000 106000000 110000000 120000000 123000000 139320000 142000000 150000000 169000000 170284296 180000000 211738584 218764657 260000000 300000000 336000000 350000000 410000000 415000000 500000000 512000000 519000000 718000000 1800000000 3522886122 15983241663 N2E. Total annual cost of raw materials and intermediate goo N2E. Total annual cost of raw materials and intermediate goo N2E. Total annual cost of raw materials and intermediate goo N2E. Total annual cost of raw materials and intermediate goo N2E. Total annual cost of raw materials and intermediate goo SHOW CARD For fiscal year 2010/11, please provide the following information about this establishment by referring directly to your income statement: Total annual cost of raw materials and intermediate goods used in production Total cost of labor, including wages, salaries and benefits is the total annual wages and all annual benefits, including food, transport, social security (i.e. pensions, medical insurance, and unemployment insurance). Raw materials and intermediate goods (M) is the cost of all inputs in the production activity. This is usually an item directly taken from the financial statements Total annual cost of finished goods and materials purchased to resell: (S) is the cost of all finished goods and materials purchased to be resold. Fuel (M) is the total annual cost of all fuels consumed for heat, power, transportation, or the generation of electricity. Do not include the estimated costs of fuels, such as sawdust or blast furnace gas, produced as a byproduct of your manufacturing activities. Include anthracite and bituminous coal, coke, natural and manufactured gas, fuel oil, liquefied petroleum gas, gasoline, and all other fuels, including purchased steam. Be sure to include fuel used to power delivery trucks, fork lifts, or other motor vehicles associated with the establishment. Electricity is the total annual cost of electric energy purchased from public or private utility companies or received from other establishments that belong to the same firm. Exclude the value of electricity generated and used at this establishment. Total annual depreciation is the amortization of fixed assets due to the wearing down and/or obsolescence 712 124 -9 DON'T KNOW (SPONTANEOUS) 10000 20000 35000 36000 42200 50000 53000 85000 90000 96000 98000 100000 120000 150000 175000 180000 198000 200000 220000 240000 250000 270000 300000 340000 360000 380000 400000 404250 420000 480000 500000 525000 540000 550000 600000 602465 620000 630000 700000 720000 750000 800000 900000 960000 975000 1000000 1040000 1080000 1100000 1200000 1248000 1300000 1344000 1394146 1400000 1440000 1500000 1600000 1700000 1800000 1900000 1920000 2000000 2040000 2100000 2150000 2200000 2400000 2476176 2500000 2600000 2700000 2750000 2800000 2880000 2900000 3000000 3080000 3120000 3480000 3488000 3500000 3600000 3686000 3800000 3949556 4000000 4180000 4200000 4320000 4500000 4800000 4920000 5000000 5400000 5450000 5500000 5640000 5800000 5850000 5900000 6000000 6289613 6400000 6820620 7000000 7200000 7500000 7530000 8010000 8400000 8740000 8990000 9000000 9270000 9300000 9500000 9600000 10000000 10500000 11400000 12000000 13000000 13156900 14000000 14400000 15000000 15600000 16000000 16026924 16900000 17000000 18000000 18600000 19010000 19200000 20000000 20050000 21000000 21600000 23000000 23700000 24000000 25000000 25200000 28800000 30000000 33000000 33048000 33454000 34680000 35000000 36000000 36755746 38000000 40000000 42000000 43200000 46296448 48000000 49300000 50000000 52000000 54000000 64000000 65000000 69000000 70000000 72000000 75000000 77500000 78000000 78986867 80000000 83500000 88055991 89298527 90000000 91740000 95000000 100000000 104000000 120000000 123500000 130000000 139490614 140448000 144000000 150000000 152431061 160000000 168000000 175000000 178000000 180000000 183829621 200000000 200058465 232800000 240000000 250000000 293331780 300000000 403000000 450000000 488000000 600000000 647200000 660000000 667000000 700000000 1083344399 1400000000 3000000000 12000000000 14800000000 Sysmiss N2F. Total annual cost of fuel N2F. Total annual cost of fuel N2F. Total annual cost of fuel N2F. Total annual cost of fuel N2F. Total annual cost of fuel SHOW CARD For fiscal year 2010/11, please provide the following information about this establishment by referring directly to your income statement: Total annual cost of fuel Total cost of labor, including wages, salaries and benefits is the total annual wages and all annual benefits, including food, transport, social security (i.e. pensions, medical insurance, and unemployment insurance). Raw materials and intermediate goods (M) is the cost of all inputs in the production activity. This is usually an item directly taken from the financial statements Total annual cost of finished goods and materials purchased to resell: (S) is the cost of all finished goods and materials purchased to be resold. Fuel (M) is the total annual cost of all fuels consumed for heat, power, transportation, or the generation of electricity. Do not include the estimated costs of fuels, such as sawdust or blast furnace gas, produced as a byproduct of your manufacturing activities. Include anthracite and bituminous coal, coke, natural and manufactured gas, fuel oil, liquefied petroleum gas, gasoline, and all other fuels, including purchased steam. Be sure to include fuel used to power delivery trucks, fork lifts, or other motor vehicles associated with the establishment. Electricity is the total annual cost of electric energy purchased from public or private utility companies or received from other establishments that belong to the same firm. Exclude the value of electricity generated and used at this establishment. Total annual depreciation is the amortization of fixed assets due to the wearing down and/or obsolescence 712 124 -9 DON'T KNOW (SPONTANEOUS) 3000 4000 5000 6000 9000 10000 12000 15000 18000 19000 20000 20400 21600 22400 24000 25000 26400 28000 29000 30000 35000 36000 40000 42000 48000 50000 60000 70000 72000 75000 80000 84000 90000 95000 96000 100000 108000 120000 135000 144000 148000 150000 163600 167100 180000 192000 192150 200000 205000 210000 216000 220000 225000 240000 245000 250000 252000 253000 259522 260000 270000 300000 330000 336000 350000 360000 364000 365000 380000 400000 420000 438000 440000 450000 460800 480000 500000 520000 540000 580000 600000 622000 676311 700000 720000 780000 800000 840000 900000 960000 1000000 1080000 1100000 1176452 1200000 1300000 1320000 1340000 1394000 1400000 1440000 1500000 1600000 1800000 1876136 1920000 2000000 2102058 2270000 2400000 2500000 2640000 2940000 3000000 3240000 3503712 3600000 3840000 4000000 4125975 4200000 4800000 5000000 5200000 6000000 6330624 6500000 6540000 6900000 7000000 7200000 7500000 7919511 8000000 8200000 8625079 9000000 9200000 9883848 10000000 10800000 12000000 13000000 16052313 18000000 18423835 18978921 20000000 21600000 22000000 24000000 25000000 27600000 64592916 68020800 72200000 90000000 96116061 100000000 136000000 150000000 175000000 450000000 500000000 Sysmiss N2B. Total annual cost of electricity N2B. Total annual cost of electricity N2B. Total annual cost of electricity N2B. Total annual cost of electricity N2B. Total annual cost of electricity SHOW CARD For fiscal year 2010/11, please provide the following information about this establishment by referring directly to your income statement: Total annual cost of electricity Total cost of labor, including wages, salaries and benefits is the total annual wages and all annual benefits, including food, transport, social security (i.e. pensions, medical insurance, and unemployment insurance). Raw materials and intermediate goods (M) is the cost of all inputs in the production activity. This is usually an item directly taken from the financial statements Total annual cost of finished goods and materials purchased to resell: (S) is the cost of all finished goods and materials purchased to be resold. Fuel (M) is the total annual cost of all fuels consumed for heat, power, transportation, or the generation of electricity. Do not include the estimated costs of fuels, such as sawdust or blast furnace gas, produced as a byproduct of your manufacturing activities. Include anthracite and bituminous coal, coke, natural and manufactured gas, fuel oil, liquefied petroleum gas, gasoline, and all other fuels, including purchased steam. Be sure to include fuel used to power delivery trucks, fork lifts, or other motor vehicles associated with the establishment. Electricity is the total annual cost of electric energy purchased from public or private utility companies or received from other establishments that belong to the same firm. Exclude the value of electricity generated and used at this establishment. Total annual depreciation is the amortization of fixed assets due to the wearing down and/or obsolescence 836 -9 DON'T KNOW (SPONTANEOUS) 1800 2600 3000 5000 5800 6000 7200 8000 8400 9000 9600 10000 10200 10800 12000 14000 14400 15000 18000 20000 20400 24000 25000 29000 30000 32400 35000 36000 38000 40000 42000 45000 48000 50000 54000 55000 56000 60000 65000 66000 68400 72000 75000 78000 80000 83000 84000 87500 90000 95000 96000 100000 102000 106000 108000 110000 120000 125000 130000 144000 150000 156000 158000 160000 168000 175000 177700 180000 185000 192000 200000 204000 210980 216000 218000 240000 246310 250000 252000 256000 260000 268000 300000 304000 307200 334450 360000 360559 375000 381917 384000 400000 420000 432000 450000 468471 480000 492000 500000 504000 525000 540000 564000 580000 600000 650000 675000 697000 700000 720000 744000 750000 780000 800000 840000 860000 870000 900000 960000 1000000 1020000 1080000 1120000 1200000 1300000 1350000 1400000 1440000 1480000 1500000 1560000 1600000 1680000 1700000 1800000 1872000 1875873 1920000 1960000 2000000 2016000 2100000 2200000 2340362 2400000 2500000 2523882 2600000 2700000 2701356 3000000 3200000 3400000 3500000 3600000 3700000 3830000 4000000 4205087 4300000 4800000 4900000 5000000 5040000 5140233 5184000 5206453 5400000 5420000 5500000 5707104 5888449 6000000 6500000 6900000 7000000 7193000 7200000 7500000 7900000 8500000 8800000 9000000 9500000 9600000 10000000 10800000 12000000 14000000 15000000 15600000 18000000 20000000 22500000 24000000 25000000 28000000 32000000 32700000 36000000 38000000 38065118 39290484 50000000 64500000 70000000 72200000 75574122 79000000 80000000 86000000 93000000 100000000 120000000 160000000 176600000 250000000 N2J. Other costs of production not included above N2J. Other costs of production not included above N2J. Other costs of production not included above N2J. Other costs of production not included above N2J. Other costs of production not included above SHOW CARD For fiscal year 2010/11, please provide the following information about this establishment by referring directly to your income statement: Other costs of production not included above 712 124 -9 DON'T KNOW (SPONTANEOUS) 500 2000 3000 5000 6000 8000 9000 10000 12000 15000 15267 18000 20000 24000 25000 30000 30250 36000 40000 45000 48000 50000 55000 60000 69000 70000 72000 75000 80000 96000 100000 108000 120000 125000 140000 144000 148000 150000 175000 180000 187644 190000 198000 200000 209000 216000 220000 240000 250000 280000 300000 350000 360000 375000 390000 400000 408000 421000 444389 450000 480000 500000 520000 600000 700000 720000 783700 800000 900000 1000000 1200000 1300000 1300360 1500000 1680000 1800000 2000000 2100000 2250000 2400000 2500000 2600000 3000000 3600000 4000000 4200000 4500000 4800000 5000000 6000000 7000000 7500000 8000000 8500000 9000000 9800000 10000000 12000000 12400000 13000000 13409072 14000000 15000000 16000000 17100000 19521602 23000000 24206708 25000000 26489468 30000000 34000000 35545116 40000000 55000000 66000000 80000000 90000000 96000000 100000000 150000000 175000000 200000000 300000000 Sysmiss N6A. what was the net book value of Machinery, vehicles, and N6A. what was the net book value of Machinery, vehicles, and N6A. what was the net book value of Machinery, vehicles, and N6A. what was the net book value of Machinery, vehicles, and N6A. what was the net book value of Machinery, vehicles, and At the end of fiscal year 2010/11, what was the net book value, that is the value of assets after depreciation, of the following: Machinery, vehicles, and equipment Net book value equals the purchase value minus depreciation. The net book value represents the actual cost of assets at the time they were acquired, including all costs incurred in making the assets usable (such as transportation and installation) minus depreciation accumulated since the date of purchase. Included in the assets are all buildings, structures, machinery, and equipment (production, office, and transportation equipment) for which depreciation reserves are maintained. Accordingly, the value of assets at the end of the year includes the value of construction in progress. 712 124 -9 DON'T KNOW (SPONTANEOUS) 6000 8000 10000 15000 20000 22000 25000 30000 35000 36000 50000 65000 70000 80000 100000 130000 150000 170000 180000 200000 220000 230000 240000 250000 300000 347556 350000 400000 420000 450000 500000 512600 600000 689321 700000 730000 736000 750000 753316 800000 830000 860000 900000 950000 1000000 1080000 1200000 1400000 1450000 1500000 1524000 1600000 1800000 1900000 1978800 2000000 2100000 2200000 2221144 2300000 2330000 2400000 2500000 2660000 2700000 2800000 2900000 3000000 3250000 3400000 3500000 3700000 3950000 4000000 4100000 4200000 4300000 4500000 4600000 4900000 4950000 5000000 5100000 5200000 5500000 6000000 6500000 7000000 7500000 8000000 8500000 8856726 9000000 9500000 10000000 11300000 12000000 12500000 13000000 14000000 15000000 15500000 17500000 18000000 18200000 19000000 20000000 21000000 24000000 24500000 25000000 25500000 26429329 27000000 28000000 30000000 33000000 33700000 38000000 40000000 41000000 43000000 43854704 45000000 48000000 50000000 54034853 60000000 63000000 68500000 69000000 75000000 78300000 85000000 90000000 95000000 100000000 125000000 140000000 150000000 154000000 172000000 200000000 220000000 250000000 251000000 270000000 297288013 316611807 347000000 350000000 415000000 500000000 506765000 689000000 750000000 776000000 1000000000 2400000000 3000000000 4200000000 Sysmiss N6B. what was the net book value of Land and buildings N6B. what was the net book value of Land and buildings N6B. what was the net book value of Land and buildings N6B. what was the net book value of Land and buildings N6B. what was the net book value of Land and buildings At the end of fiscal year 2010/11, what was the net book value, that is the value of assets after depreciation, of the following: Land and buildings Net book value equals the purchase value minus depreciation. The net book value represents the actual cost of assets at the time they were acquired, including all costs incurred in making the assets usable (such as transportation and installation) minus depreciation accumulated since the date of purchase. Included in the assets are all buildings, structures, machinery, and equipment (production, office, and transportation equipment) for which depreciation reserves are maintained. Accordingly, the value of assets at the end of the year includes the value of construction in progress. 712 124 -9 DON'T KNOW (SPONTANEOUS) 35000 36000 60000 100000 150000 180000 180900 200000 250000 300000 325000 400000 480000 500000 580000 600000 750000 800000 850000 856200 900000 1000000 1200000 1300000 1400000 1440000 1500000 1600000 1700000 1800000 2000000 2200000 2300000 2500000 2800000 2981058 3000000 3369625 3400000 3500000 3738530 3950000 4000000 4500000 5000000 5080000 5200000 5240000 5700000 6000000 6450000 6800000 7000000 7100000 7300000 7500000 8000000 8100000 8500000 9000000 9500000 9800000 10000000 12000000 12500000 13000000 13919843 14000000 15000000 16000000 17000000 18000000 19000000 20000000 20191006 20500000 21000000 23500000 24000000 25000000 26500000 28000000 30000000 35000000 36000000 38000000 39000000 40000000 45000000 49500000 50000000 51290600 52000000 60000000 62000000 65000000 70000000 75000000 78400000 80000000 83300000 85000000 92940000 100000000 116000000 116631090 120000000 128000000 149000000 150000000 180000000 200000000 220000000 225000000 250000000 260000000 384000000 400000000 450000000 476327594 500000000 600000000 650000000 750000000 1000000000 1400000000 1741000000 2500000000 3666000000 4200000000 30000000000 Sysmiss N7A. how much would they cost of Machinery, vehicles, and eq N7A. how much would they cost of Machinery, vehicles, and eq N7A. how much would they cost of Machinery, vehicles, and eq N7A. how much would they cost of Machinery, vehicles, and eq N7A. how much would they cost of Machinery, vehicles, and eq Hypothetically, if this establishment were to purchase the assets it uses now, in their current condition, how much would they cost? Machinery, vehicles, and equipment This question is designed to ascertain the market value of the establishment's assets. Data on equipment is the most important. You can ask the manager to estimate the market value if all of the equipment, land and buildings were sold on the open market. If the respondent states that there is no market, ask how much the respondent would be willing to pay for the capital, knowing what it can produce in its current condition. Estimate how much it would cost to buy machinery in the current market which is similar in terms of age and characteristics. This estimate is to give an indication of the capital intensity of the firm. Keep in mind that it is one of the most important questions on the questionnaire. 712 124 -9 DON'T KNOW (SPONTANEOUS) 8000 10000 15000 25000 30000 32000 40000 50000 51000 65000 72500 75000 85000 100000 110000 135000 140000 150000 165000 175000 180000 200000 240000 250000 275000 280000 300000 350000 360000 375000 400000 430000 470000 500000 600000 700000 750000 800000 900000 1000000 1200000 1220000 1300000 1400000 1500000 1600000 1800000 2000000 2100000 2200000 2300000 2500000 2600000 2800000 3000000 3200000 3500000 3600000 3700000 3800000 4000000 4100000 4500000 4700000 5000000 5100000 5300000 5500000 6000000 6500000 7000000 7200000 7500000 7800000 8000000 8500000 9000000 9500000 9800000 10000000 11000000 12000000 13000000 14000000 15000000 16000000 16500000 17500000 18000000 20000000 21000000 22000000 25000000 25500000 28000000 28200000 30000000 32000000 34000000 35000000 35700000 38000000 40000000 44000000 45000000 50000000 55000000 60000000 66000000 70000000 75000000 80000000 90000000 94000000 96000000 99000000 100000000 120000000 130000000 142000000 150000000 154000000 170204537 200000000 250000000 297376543 300000000 316611807 350000000 400000000 433000000 480000000 500000000 550000000 600000000 1000000000 1500000000 3500000000 5000000000 Sysmiss N7B. how much would they cost of Land and buildings N7B. how much would they cost of Land and buildings N7B. how much would they cost of Land and buildings N7B. how much would they cost of Land and buildings N7B. how much would they cost of Land and buildings Hypothetically, if this establishment were to purchase the assets it uses now, in their current condition, how much would they cost? Land and buildings This question is designed to ascertain the market value of the establishment's assets. Data on equipment is the most important. You can ask the manager to estimate the market value if all of the equipment, land and buildings were sold on the open market. If the respondent states that there is no market, ask how much the respondent would be willing to pay for the capital, knowing what it can produce in its current condition. Estimate how much it would cost to buy machinery in the current market which is similar in terms of age and characteristics. This estimate is to give an indication of the capital intensity of the firm. Keep in mind that it is one of the most important questions on the questionnaire. 712 124 -9 DON'T KNOW (SPONTANEOUS) 40000 85000 100000 130000 150000 160000 200000 250000 350000 400000 450000 480000 490000 500000 520000 600000 650000 800000 890000 950000 1000000 1200000 1370000 1400000 1500000 1600000 1800000 2000000 2100000 2200000 2300000 2350000 2400000 2500000 2800000 3000000 3100000 3200000 3500000 3600000 3800000 3900000 4000000 4500000 4800000 5000000 5100000 5500000 5700000 6000000 6200000 6500000 6700000 7000000 7500000 8000000 8100000 8500000 8600000 8800000 9000000 9500000 10000000 11000000 12000000 12500000 13000000 14500000 15000000 17000000 17500000 18000000 19000000 20000000 20300000 21000000 22000000 25000000 26500000 27000000 29500000 30000000 35000000 37765369 38000000 40000000 42000000 43000000 45000000 46000000 50000000 53000000 60000000 63000000 64000000 65000000 67000000 70000000 75000000 80000000 82000000 85000000 95000000 98000000 99000000 100000000 105000000 113000000 117000000 120000000 146631571 150000000 180000000 200000000 201000000 225000000 230000000 300000000 375000000 400000000 476327594 500000000 600000000 700000000 740000000 800000000 1000000000 1200000000 2000000000 3000000000 3700000000 30000000000 Sysmiss BD70A. Have you ever paid less in personal taxes than you sh BD70A. Have you ever paid less in personal taxes than you sh BD70A. Have you ever paid less in personal taxes than you sh BD70A. Have you ever paid less in personal taxes than you sh BD70A. Have you ever paid less in personal taxes than you sh INSTRUCTIONS TO THE RESPONDENT: Please toss the coin handed to you by the enumerator before each question is posed without letting him/her see the results. Always answer YES if the coin comes up HEADS. Answer the question TRUTHFULLY if the coin comes up TAILS (i.e. answer YES if you have done this behavior; Answer NO if you have never done this behavior). Have you ever paid less in personal taxes than you should have under the law? 588 248 -7 DOES NOT APPLY (SPONTANEOUS) 1 Yes 2 No Sysmiss BD70B.Have you ever paid less in business taxes than you sho BD70B.Have you ever paid less in business taxes than you sho BD70B.Have you ever paid less in business taxes than you sho BD70B.Have you ever paid less in business taxes than you sho BD70B.Have you ever paid less in business taxes than you sho INSTRUCTIONS TO THE RESPONDENT: Please toss the coin handed to you by the enumerator before each question is posed without letting him/her see the results. Always answer YES if the coin comes up HEADS. Answer the question TRUTHFULLY if the coin comes up TAILS (i.e. answer YES if you have done this behavior; Answer NO if you have never done this behavior). Have you ever paid less in business taxes than you should have under the law? 588 248 -7 DOES NOT APPLY (SPONTANEOUS) 1 Yes 2 No Sysmiss BD70C. Have you ever made a misstatement on a job applicatio BD70C. Have you ever made a misstatement on a job applicatio BD70C. Have you ever made a misstatement on a job applicatio BD70C. Have you ever made a misstatement on a job applicatio BD70C. Have you ever made a misstatement on a job applicatio INSTRUCTIONS TO THE RESPONDENT: Please toss the coin handed to you by the enumerator before each question is posed without letting him/her see the results. Always answer YES if the coin comes up HEADS. Answer the question TRUTHFULLY if the coin comes up TAILS (i.e. answer YES if you have done this behavior; Answer NO if you have never done this behavior). Have you ever made a misstatement on a job application? 588 248 -7 DOES NOT APPLY (SPONTANEOUS) 1 Yes 2 No Sysmiss BD70D. Have you ever used the office telephone for personal BD70D. Have you ever used the office telephone for personal BD70D. Have you ever used the office telephone for personal BD70D. Have you ever used the office telephone for personal BD70D. Have you ever used the office telephone for personal INSTRUCTIONS TO THE RESPONDENT: Please toss the coin handed to you by the enumerator before each question is posed without letting him/her see the results. Always answer YES if the coin comes up HEADS. Answer the question TRUTHFULLY if the coin comes up TAILS (i.e. answer YES if you have done this behavior; Answer NO if you have never done this behavior). Have you ever used the office telephone for personal businesses? 588 248 -7 DOES NOT APPLY (SPONTANEOUS) 1 Yes 2 No Sysmiss BD70E. Have you ever inappropriately promoted an employee fo BD70E. Have you ever inappropriately promoted an employee fo BD70E. Have you ever inappropriately promoted an employee fo BD70E. Have you ever inappropriately promoted an employee fo BD70E. Have you ever inappropriately promoted an employee fo INSTRUCTIONS TO THE RESPONDENT: Please toss the coin handed to you by the enumerator before each question is posed without letting him/her see the results. Always answer YES if the coin comes up HEADS. Answer the question TRUTHFULLY if the coin comes up TAILS (i.e. answer YES if you have done this behavior; Answer NO if you have never done this behavior). Have you ever inappropriately promoted an employee for personal reasons? 588 248 -7 DOES NOT APPLY (SPONTANEOUS) 1 Yes 2 No Sysmiss BD70F. Have you ever deliberately not given your suppliers o BD70F. Have you ever deliberately not given your suppliers o BD70F. Have you ever deliberately not given your suppliers o BD70F. Have you ever deliberately not given your suppliers o BD70F. Have you ever deliberately not given your suppliers o INSTRUCTIONS TO THE RESPONDENT: Please toss the coin handed to you by the enumerator before each question is posed without letting him/her see the results. Always answer YES if the coin comes up HEADS. Answer the question TRUTHFULLY if the coin comes up TAILS (i.e. answer YES if you have done this behavior; Answer NO if you have never done this behavior). Have you ever deliberately not given your suppliers or clients what was due to them? 588 248 -7 DOES NOT APPLY (SPONTANEOUS) 1 Yes 2 No Sysmiss BD70G. Have you ever lied in your self-interest? BD70G. Have you ever lied in your self-interest? BD70G. Have you ever lied in your self-interest? BD70G. Have you ever lied in your self-interest? BD70G. Have you ever lied in your self-interest? INSTRUCTIONS TO THE RESPONDENT: Please toss the coin handed to you by the enumerator before each question is posed without letting him/her see the results. Always answer YES if the coin comes up HEADS. Answer the question TRUTHFULLY if the coin comes up TAILS (i.e. answer YES if you have done this behavior; Answer NO if you have never done this behavior). Have you ever lied in your self-interest? 588 248 -7 DOES NOT APPLY (SPONTANEOUS) 1 Yes 2 No Sysmiss BD70H. Have you ever inappropriately hired a staff member fo BD70H. Have you ever inappropriately hired a staff member fo BD70H. Have you ever inappropriately hired a staff member fo BD70H. Have you ever inappropriately hired a staff member fo BD70H. Have you ever inappropriately hired a staff member fo INSTRUCTIONS TO THE RESPONDENT: Please toss the coin handed to you by the enumerator before each question is posed without letting him/her see the results. Always answer YES if the coin comes up HEADS. Answer the question TRUTHFULLY if the coin comes up TAILS (i.e. answer YES if you have done this behavior; Answer NO if you have never done this behavior). Have you ever inappropriately hired a staff member for personal reasons? 588 248 -7 DOES NOT APPLY (SPONTANEOUS) 1 Yes 2 No Sysmiss BD70I. Have you ever been purposely late for work? BD70I. Have you ever been purposely late for work? BD70I. Have you ever been purposely late for work? BD70I. Have you ever been purposely late for work? BD70I. Have you ever been purposely late for work? INSTRUCTIONS TO THE RESPONDENT: Please toss the coin handed to you by the enumerator before each question is posed without letting him/her see the results. Always answer YES if the coin comes up HEADS. Answer the question TRUTHFULLY if the coin comes up TAILS (i.e. answer YES if you have done this behavior; Answer NO if you have never done this behavior). Have you ever been purposely late for work? 588 248 -7 DOES NOT APPLY (SPONTANEOUS) 1 Yes 2 No Sysmiss BD70K. Have you ever unfairly dismissed an employee for pers BD70K. Have you ever unfairly dismissed an employee for pers BD70K. Have you ever unfairly dismissed an employee for pers BD70K. Have you ever unfairly dismissed an employee for pers BD70K. Have you ever unfairly dismissed an employee for pers INSTRUCTIONS TO THE RESPONDENT: Please toss the coin handed to you by the enumerator before each question is posed without letting him/her see the results. Always answer YES if the coin comes up HEADS. Answer the question TRUTHFULLY if the coin comes up TAILS (i.e. answer YES if you have done this behavior; Answer NO if you have never done this behavior). Have you ever unfairly dismissed an employee for personal reasons? 588 248 -7 DOES NOT APPLY (SPONTANEOUS) 1 Yes 2 No Sysmiss BD70Z. In answering the question with the coin, did the resp BD70Z. In answering the question with the coin, did the resp BD70Z. In answering the question with the coin, did the resp BD70Z. In answering the question with the coin, did the resp BD70Z. In answering the question with the coin, did the resp In answering the question with the coin, did the respondent understand? 588 248 1 The respondent understood the technicality of the question and the reason why we 2 The respondent understood the technicality of the question BUT NOT the reason wh 3 The respondent did not understand how the question was working Sysmiss A15A1AX. Main respondent Position in the firm A15A1AX. Main respondent Position in the firm A15A1AX. Main respondent Position in the firm A15A1AX. Main respondent Position in the firm A15A1AX. Main respondent Position in the firm Please complete the following information about the interviewee(s) 836 Accounatant Accountant Accounts clerk Accounts executive Accounts manager Administrative developer Administrative manager Administrative officer Administrative personal Assistant sales manager Assistant Manager Assistant financial controller Assistant general manager Assistant manager Assistant marketing manager Assistant senior manager Assistant senior superintend Assistant vice president Branch manager Business development manager C.E.O. C.T.O.head of operation CEO Cashier Chairman Chief accountant Chief administrative officer Chief clerk Chief engineers Chief executive Chief financial officer Chief manager Chief medical officer Clerk Coordinator officer Country manager Cycle cosiechilty Director Director finance Director operation accountant Directors Doctor Economics administrative manager Executive officer Executive director Executive officer Factory manager Field officer Finance accountant Finance director Finance manager Financial director Firm's head Front desk manager Front office manager G.m. operations General authoritative General manager General manager finance Group finance controller Group financial Group leader H.R.Manager H.R.executive H.R.manager HRM Head of delivery Head of finance Head of financial marketing Head of human resource Head of manage Head of marketing Higher manager Human resource Human resource -assistant manager Human resource executive Human resource manager Human resource officer Main administrator Main clerk Main doctor Manager Manager . Manager HR Manager administration Manager of finance Manager sales and marketing Manager(human resource) Managing director Manger Marketing director Matron Merchant manager Metron Office in-charch Office incharge Officer in charge Operation manager Operational manager Operational officer Owner Partner Personal manager Pharmaceutical Production manager Proprietor Publicity officer Reception executive Reception manager Region manager Regional sales manager Resident manager Sales executive Sales manager Sales manager (special project) Secretary Senior accountant Senior execative Senior manager Share holder Showroom manager Store keeper Superintendent Supervising officer Supervisor Supply officer Top manager Training manager Transport officer Trustee Vice president(finance) Wakes manager Witter A15A2A. Main respondent Years with the firm A15A2A. Main respondent Years with the firm A15A2A. Main respondent Years with the firm A15A2A. Main respondent Years with the firm A15A2A. Main respondent Years with the firm Please complete the following information about the interviewee(s) 836 1 60 12.017 9.075 A15A3. Main respondent Gender A15A3. Main respondent Gender A15A3. Main respondent Gender A15A3. Main respondent Gender A15A3. Main respondent Gender Please complete the following information about the interviewee(s) 836 1 Male 2 Female A15A1BX. Second respondent Position in the firm A15A1BX. Second respondent Position in the firm A15A1BX. Second respondent Position in the firm A15A1BX. Second respondent Position in the firm A15A1BX. Second respondent Position in the firm Please complete the following information about the interviewee(s) 81 Accountant Accounts Assistant Accounts clerk Administrative manager Administrative officer Advisor Assistant accountant Assistant director Assistant manager Cashier Chief accounts officer Chief clerk Chief doctor Clerk Director Employee Finance manager Financial controller General manager Human resource executive Human resource manager Human resource officer Internal auditor Lab technician Main officer Manager Managing director Nurse Office manager Owner Production executive Production head Sales manager Sales marketing executive Sales representative Secretary Share holder Top manager Translater A15A2B. Second respondent Years with the firm A15A2B. Second respondent Years with the firm A15A2B. Second respondent Years with the firm A15A2B. Second respondent Years with the firm A15A2B. Second respondent Years with the firm Please complete the following information about the interviewee(s) 81 755 1 38 7.728 6.588 A15B3. Second respondent Gender A15B3. Second respondent Gender A15B3. Second respondent Gender A15B3. Second respondent Gender A15B3. Second respondent Gender Please complete the following information about the interviewee(s) 81 755 1 Male 2 Female Sysmiss A15A1CX. Third respondent Position in the firm A15A1CX. Third respondent Position in the firm A15A1CX. Third respondent Position in the firm A15A1CX. Third respondent Position in the firm A15A1CX. Third respondent Position in the firm Please complete the following information about the interviewee(s) 3 Assistant accountan Health report assistant Senior accountant A15A2C. Third respondent Years with the firm A15A2C. Third respondent Years with the firm A15A2C. Third respondent Years with the firm A15A2C. Third respondent Years with the firm A15A2C. Third respondent Years with the firm Please complete the following information about the interviewee(s) 3 833 2 3 4 Sysmiss A15C3. Third respondent Gender A15C3. Third respondent Gender A15C3. Third respondent Gender A15C3. Third respondent Gender A15C3. Third respondent Gender Please complete the following information about the interviewee(s) 3 833 1 Male 2 Female Sysmiss A15. Interview ends DATE-DAY A15. Interview ends DATE-DAY A15. Interview ends DATE-DAY A15. Interview ends DATE-DAY A15. Interview ends DATE-DAY Time face-to-face interview ends 836 1 31 17.14 9.787 A15. Interview ends DATE-MONTH A15. Interview ends DATE-MONTH A15. Interview ends DATE-MONTH A15. Interview ends DATE-MONTH A15. Interview ends DATE-MONTH Time face-to-face interview ends 836 6 7 8 9 10 11 A15. Interview ends DATE-YEAR A15. Interview ends DATE-YEAR A15. Interview ends DATE-YEAR A15. Interview ends DATE-YEAR A15. Interview ends DATE-YEAR Time face-to-face interview ends 836 2011 A15. Interview ends TIME-HOUR A15. Interview ends TIME-HOUR A15. Interview ends TIME-HOUR A15. Interview ends TIME-HOUR A15. Interview ends TIME-HOUR Time face-to-face interview ends 836 4 8 9 10 11 12 13 14 15 16 17 18 19 20 A15. Interview ends TIME-MINUTES A15. Interview ends TIME-MINUTES A15. Interview ends TIME-MINUTES A15. Interview ends TIME-MINUTES A15. Interview ends TIME-MINUTES Time face-to-face interview ends 836 59 25.699 17.505 A16. It is my perception that the answers given to questions A16. It is my perception that the answers given to questions A16. It is my perception that the answers given to questions A16. It is my perception that the answers given to questions A16. It is my perception that the answers given to questions INTERVIEWERS PLEASE ANSWER AT END OF THE INTERVIEW It is my perception that the responses to the questions regarding opinions and perceptions: 836 1 Truthful 2 Somewhat truthful 3 Not truthful A17. The questions regarding figures (productivity and emplo A17. The questions regarding figures (productivity and emplo A17. The questions regarding figures (productivity and emplo A17. The questions regarding figures (productivity and emplo A17. The questions regarding figures (productivity and emplo The responses to the questions regarding figures (productivity and employment numbers): 836 1 Are taken directly from establishment records 2 Are estimates computed with some precision 3 Are arbitrary and unreliable numbers A18. This questionnaire was completed in: A18. This questionnaire was completed in: A18. This questionnaire was completed in: A18. This questionnaire was completed in: A18. This questionnaire was completed in: SUPERVISORS PLEASE ANSWER This questionnaire was completed in: If answer is 1 then STOP HERE 836 1 One visit in face-to-face interview with one person 2 One visit in face-to-face interview with different managers/staff 3 Several visits A19H. If option 2 or 3 in A.18, estimate duration of the who A19H. If option 2 or 3 in A.18, estimate duration of the who A19H. If option 2 or 3 in A.18, estimate duration of the who A19H. If option 2 or 3 in A.18, estimate duration of the who A19H. If option 2 or 3 in A.18, estimate duration of the who 1) SUPERVISORS PLEASE ANSWER 2) If option 2 or 3 in A.18, estimate duration of the whole interview 81 755 1 2 Sysmiss A19MIN. If option 2 or 3 in A.18, estimate duration of the who A19MIN. If option 2 or 3 in A.18, estimate duration of the who A19MIN. If option 2 or 3 in A.18, estimate duration of the who A19MIN. If option 2 or 3 in A.18, estimate duration of the who A19MIN. If option 2 or 3 in A.18, estimate duration of the who 1) SUPERVISORS PLEASE ANSWER 2) If option 2 or 3 in A.18, estimate duration of the whole interview 81 755 55 22.358 15.009 HSa14x. What is the name of the health establishment HSa14x. What is the name of the health establishment HSa14x. What is the name of the health establishment HSa14x. What is the name of the health establishment HSa14x. What is the name of the health establishment What is the name of the health establishment? (INTERVIEWER: USE THE NAME THAT THE HEALTH ESTABLISHMENTIS REGISTERED IN. IF THERE IS AN ALTERNATIVE NAME USED TO IDENTIFY THE HEALTH ESTABLISHMENTINFORMALLY, PLEASE RECORD THIS IN PARENTHESES.) 124 Aloka(pvt)hospital Ampara city hospital Arogya (pvt)hospital Arogya hospital Asiri hospital limited Asiri surgical hospital ltd Auyrvedic channeling Awe mariya private hospital Ayoddya medical laboratory Ayurvedic medical centre Balasooriya hospital Bandaranayke hospital Binara medical center Central hospital Central nursing home Chandrasena medical center and laboratary Channel 25 Cinipath Cresent hospital (jameel memorial hospital) Deegau medical center Dimantha hospital Dinara medical center Dispensary and surgery Dissanayaka private hospital Dr.wijesoma de silva memorial clinic Durdans hospital G.V.hospital Galle co-op hospital ltd Genius hospital (pvt)ltd Golden key eye hospital Green house medical center Gunarathna (pvt)hospital Hatton consultation center Helpage srilanka eye care Hemas southern hospitals(pvt)ltd(southern hospital Hilan medi center Holly cross health centre ISS hospital(royal care) Ideal hospital Josern faser memorial hospital Kalees maradana nursing home Kandy nursing home (pvt)ltd Karagampitiya channel center Katukurunda clinic Kumudu hospital (pvt)company Kuwait hospital Lake side adventist hospital Life care hospitals (pvt) ltd M.K.Private hospital Manthri nursing home Maruthamunai clinic center Matara medi house(pvt)ltd Matara nursing home(pvt) company Mathale nursing home Mccarthy private hospital ltd Medi clinic Medi house channel center Medi house laboratory Medi land hospital Medical center Medicare Medicare hospital (pvt)ltd Mediscreen(pvt)ltd Miracle health (pvt) company Mobile medi care Monaragala nursing home Monetti hospital (pvt)ltd Nawalapitiya nursing home Nawaloka hospital plc Nawinna hospital Negambo health care New Kandy city health New Phillips hospital New appalo hospital New delmon hospital New lanka hospital New pioneer hospital Ninthavur channeling center Oasis hospital (pvt) ltd Osro hospital (pvt) ltd Panadura (pvt) hospital Panadura nursing home(pvt) ltd Paramanthan clinic Park hospital Perl (pvt)hospital Proboda channel center Proboda hospital Rathnapura channel center Roseth hospital(pvt)ltd Ruhuna hospital (pvt)ltd Sadisma private hospital Sauwsiri health care (pvt) ltd Schithra hospital Seth medura medical center Seth sewana hospital Sethma hospital Siloan Vincent health services centre Special medical counseling centre Sri lanka cancer society St.Josephs hospital St.anthoney's nursing home St.lukesmethodists hospital St.mary's nursing home and dispensary Suleiman (pvt) hospital Suva medura hospital Suwa sampatha medical center Suwa sarana private hospital Suwa sevena channel center Suwa shanthi medical center Suwana hospital Suwana suwa mediriya (pvt) hospital Suwasahana medical dispensary and surgery Suwasahana medical services Suwasiri hospital Suway medical center Sydeade health care The central Uva private hospital VTR clinic center Veenus nursing home Walisundara medical center West line medical center Wimalasooriya hospital pvt)ltd HSA15. What is the postal address of this health establishme HSA15. What is the postal address of this health establishme HSA15. What is the postal address of this health establishme HSA15. What is the postal address of this health establishme HSA15. What is the postal address of this health establishme What is the postal address of this health establishment? 124 55,ananda rajakaruna mawatha,punchi borella,colombo 10 Arogya (pvt)hospital,Beliattha road,thangalle Awe mariya road,negambo Behind the bus stand Church road,marawila Cinipath,wayngoda road,minuwangoda City hospital,39,kandy road,ampara Colombo road,polgahawela Covrt road,kalmunai Fathima mawatha,kuliyapitiya Hilan medi center,highlevel road,homagama Hindu kovil road,akkaraipaththu,7/2,akkaraipatthu Hospital road,batticalo Hospital road,nantavur Hospital road,nintavur Hospital street,hambanthota Jayasinghe mawatha,nugegoda Josern faser road,colombo 05 Kalees maradana nursing home,No:193 1st division maradana,colombo 10 Kumaratunga mawatha,matara Main street,maruthamunai Main street,mawanella Medi house channel center,hambanthota Medi house laboratory,new road,ambalangoda N0:35,jayathilaka mawatha,panadura Nawalapitiya nursing home,nawalapitiya Near the bus stand,ratthnapura Negambo road,nittabuwa New lanka hospital,bambalapitiya drive,colombo 4 No:03,T.C.P.fernando mawatha,ambalangoda No:03,alfred place,colombo 03 No:07 ,kularathna mawatha,ambalangoda No:08,spencer road,matara No:10 Wakwella Road Galle No:102,premananda mawatha, rathnapitiya No:11,main street,anuradhapura No:110,wellawaya road No:114,norris canal road,colombo 10 No:1175,cotta road,rajagiriya No:118/A,Kurunegala road,puttlam No:12,senanayaka mawatha,bandarawela No:12,ward weediya,badulla No:124,Pothuwila road,monaragala No:125,sea street negambo No:126,station road,homagama No:128A,maimbala road,wathupitiwala.nittabuwa No:133,janapriya mawatha,panadura No:138,chilw road,katuwa,negambo No:138,nedumkulam,P.O.Box 03,puttlam No:143,jampata street,colombo 13 No:147/1,kandy road,gampola. No:15,dharmarathna mawatha,uyanwattha,matara No:16,kurunegala road,chillaw No:166a,veyangoda road,minuwangoda No:176/3,walauwattha,kegalle No:18/a,muhandiram e.d.dabare mawatha,off,kirimandala mawatha,narahenpita,colombo 05 No:181,Kirula road,colombo 05 No:199,colombo road,wennappuwa No:21,kirimandala mawatha,colombo 05 No:22,kuliyapitiya road,narammala No:22,wijerama mawatha,colombo 07 No:223,dabulla road,kurunegala No:226,colombo road,kurunegala No:229/10,st.joshep road,negambo No:23,sri saugothodaya mawatha,colombo 02,sri lanka No:237,Galle road,beruwala No:24,pituwala road,elpitiya No:25,anagarika dharmapala mawatha,kandy No:25,main street,hirewattha,ambalagoda No:25/37,bulas lane,colombo 07 No:250,colombo road,gampaha No:250,main street,market place,anuradhapura No:255,galle road,kaluthara south No:258,galle road,wellawattha,colombo 06 No:271,colombo road, fruit hill -hatton No:28,dakunu raum para,kurunegala No:28,kanuwa,kanduruwela,polonnaruwa No:322/1,mahakumbura wela para,7 kanuwa,akurana No:33,colombo road,marawila No:34,market road,dabulla No:35/2,new road,batticaloa No:36,queen merry mawatha,gampaha No:37/b,Cassim road,kalmunai No:380,1st floor,orabi pash mawatha,maradana,colombo 10 No:38A,park road,nuwaraeliya No:40 Dharmapala mawatha dehiwela No:40,sangaraja mawatha,kandy No:421/1,colombo road,negambo No:43,Front road,chilaw No:46,thissa mawatha,kuliyapitiya No:48,Kandy road,mathale No:53,avv road,akkaraipatthu-02 No:532,galle road,panadura No:59,peradeniya road,kandy No:615,galle road,panadura No:619.main road,kalmunai No:624,Anuradhapura road,dabulla No:63,station road,batticalo No:65,h.w.amarasooriya mawatha,galle No:665A,Peradeniya road,kandy No:72,raja weediya,mathale No:74,Galle road,panadura No:76,horana road,panadura No:76,kumarathunga mawatha,mathara No:769,beach road,jaffna No:769/A,thewattha road,ragama No:82,digana road,newtown,kundasale No:829/8,kaduwela road,malabe No:91,pioneer road,batticaloa No:931,ethul kotte road,kotte No:970,galle road,katukurunda,kaluthara south No:98,chilow road,negambo No:985,galle road,katukurunda,kaluthara south Perl (pvt)hospital,562a,aluth mawatha,colombo 15 Proboda hospital,nidahas mawatha,ampara Pusthcala road,kuliyapitiya Putthalam road,pallendeniya,maspatha Putthur centre,puttur Rathnapura new town road,rathnapura Rathnapura road,kuruvita Ruhuna hospital (pvt)ltd,karapitiya,galle Suleiman (pvt) hospital,grandpass road,colombo 10 Suwasiri hospital kandy road,kadawatha Udyana road,colombo 05 HSA 16.Please confirm the type of health establishment HSA 16.Please confirm the type of health establishment HSA 16.Please confirm the type of health establishment HSA 16.Please confirm the type of health establishment HSA 16.Please confirm the type of health establishment SHOW CARD Please confirm the type of this health establishment 124 712 1 Hospital specialized (e.g. Dental, E.N.T, Eye) 2 Hospital general (including nursing homes) 3 Health Centre specialized. (e.g. Diabetes center, Cancer center) 4 Health Centre general 5 Diagnostic laboratory/ Medical laboratory 6 Other (dialysis, diagnostic imaging center) Sysmiss HSB4.Are any of this health establishment's suppliers partia HSB4.Are any of this health establishment's suppliers partia HSB4.Are any of this health establishment's suppliers partia HSB4.Are any of this health establishment's suppliers partia HSB4.Are any of this health establishment's suppliers partia READ ONLY IF A7=1 (yes) I want to proceed by asking you about this health establishment only. Are any of this health establishment's suppliers partially or fully owned by any of the major owners of this health establishment? 124 712 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY 1 Yes 2 No Sysmiss HSB6. Is this health establishment fully or partially owned HSB6. Is this health establishment fully or partially owned HSB6. Is this health establishment fully or partially owned HSB6. Is this health establishment fully or partially owned HSB6. Is this health establishment fully or partially owned Is this health establishment fully or partially owned by the Top Manager? 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSB7. What is the highest completed level of education of th HSB7. What is the highest completed level of education of th HSB7. What is the highest completed level of education of th HSB7. What is the highest completed level of education of th HSB7. What is the highest completed level of education of th SHOW CARD What is the highest completed level of education of the Top Manager? 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 No education 2 Primary school (1-5 years) 3 Secondary School (6-10 years) 4 Higher Secondary School (11-12 years) 5 Vocational Training 6 University degree (MBBS, BA, BSc etc.) 7 Masters degree from a Sri Lankan university 8 Masters degree from university in another country 9 Other post graduate degree (MD, PG diploma, Ph.D, MBA, Masters) from a Sri Lanka 10 Other post graduate degree (MD, PG diploma, Ph.D, MBA, Masters) from university Sysmiss HSB8. Which of the following best characterizes this health HSB8. Which of the following best characterizes this health HSB8. Which of the following best characterizes this health HSB8. Which of the following best characterizes this health HSB8. Which of the following best characterizes this health SHOW CARD Which of the following best characterizes this health establishment? 124 712 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE TO ANSWER (SPONTANEOUS) 1 Public 2 Private for profit 3 Private non-profit, non-religious 4 Private non-profit, religious Sysmiss B9. Does this health establishment have a currently valid in B9. Does this health establishment have a currently valid in B9. Does this health establishment have a currently valid in B9. Does this health establishment have a currently valid in B9. Does this health establishment have a currently valid in Does this health establishment have a currently valid internationally-recognized quality certification? (INTERVIEWER: IF THERE IS NEED FOR CLARIFICATION, SOME EXAMPLES ARE: ISO 9000 or 14000, OR HACCP) 124 712 -9 DON'T KNOW (SPONTANEOUS) -6 STILL IN PROCESS 1 Yes 2 No Sysmiss HSD1. Is this health establishment registered to provide ser HSD1. Is this health establishment registered to provide ser HSD1. Is this health establishment registered to provide ser HSD1. Is this health establishment registered to provide ser HSD1. Is this health establishment registered to provide ser READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: Now I would like to ask you a few questions about the services this health establishment is providing and about its supply structures. Is this health establishment registered to provide services for any health insurance companies? 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD2A Does this health establishment provide Childhood immun HSD2A Does this health establishment provide Childhood immun HSD2A Does this health establishment provide Childhood immun HSD2A Does this health establishment provide Childhood immun HSD2A Does this health establishment provide Childhood immun SHOW CARD Does this health establishment provide any of the following? Childhood immunizations 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD2B Does this health establishment provide Family planning HSD2B Does this health establishment provide Family planning HSD2B Does this health establishment provide Family planning HSD2B Does this health establishment provide Family planning HSD2B Does this health establishment provide Family planning SHOW CARD Does this health establishment provide any of the following? Family planning services 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD2C Does this health establishment provide Antenatal care HSD2C Does this health establishment provide Antenatal care HSD2C Does this health establishment provide Antenatal care HSD2C Does this health establishment provide Antenatal care HSD2C Does this health establishment provide Antenatal care SHOW CARD Does this health establishment provide any of the following? Antenatal care 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD2D Does this health establishment provide TB testing serv HSD2D Does this health establishment provide TB testing serv HSD2D Does this health establishment provide TB testing serv HSD2D Does this health establishment provide TB testing serv HSD2D Does this health establishment provide TB testing serv SHOW CARD Does this health establishment provide any of the following? TB testing services 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD2E Does this health establishment provide TB treatment HSD2E Does this health establishment provide TB treatment HSD2E Does this health establishment provide TB treatment HSD2E Does this health establishment provide TB treatment HSD2E Does this health establishment provide TB treatment SHOW CARD Does this health establishment provide any of the following? TB treatment 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD3A Does this health establishment have Incinerator HSD3A Does this health establishment have Incinerator HSD3A Does this health establishment have Incinerator HSD3A Does this health establishment have Incinerator HSD3A Does this health establishment have Incinerator SHOW CARD Does this health establishment have any of the following equipment in operating condition? Incinerator 124 712 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE TO ANSWER (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD3B Does this health establishment have MRI HSD3B Does this health establishment have MRI HSD3B Does this health establishment have MRI HSD3B Does this health establishment have MRI HSD3B Does this health establishment have MRI SHOW CARD Does this health establishment have any of the following equipment in operating condition? MRI 124 712 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE TO ANSWER (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD3C Does this health establishment have CT scan HSD3C Does this health establishment have CT scan HSD3C Does this health establishment have CT scan HSD3C Does this health establishment have CT scan HSD3C Does this health establishment have CT scan SHOW CARD Does this health establishment have any of the following equipment in operating condition? CT scan 124 712 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE TO ANSWER (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD3D Does this health establishment have Mammography HSD3D Does this health establishment have Mammography HSD3D Does this health establishment have Mammography HSD3D Does this health establishment have Mammography HSD3D Does this health establishment have Mammography SHOW CARD Does this health establishment have any of the following equipment in operating condition? Mammography 124 712 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE TO ANSWER (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD3E Does this health establishment have Cobalt therapy equ HSD3E Does this health establishment have Cobalt therapy equ HSD3E Does this health establishment have Cobalt therapy equ HSD3E Does this health establishment have Cobalt therapy equ HSD3E Does this health establishment have Cobalt therapy equ SHOW CARD Does this health establishment have any of the following equipment in operating condition? Cobalt therapy equipment 124 712 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE TO ANSWER (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD3F Does this health establishment have Linear accelerator HSD3F Does this health establishment have Linear accelerator HSD3F Does this health establishment have Linear accelerator HSD3F Does this health establishment have Linear accelerator HSD3F Does this health establishment have Linear accelerator SHOW CARD Does this health establishment have any of the following equipment in operating condition? Linear accelerator 124 712 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE TO ANSWER (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD3G Does this health establishment have Renal dialysis HSD3G Does this health establishment have Renal dialysis HSD3G Does this health establishment have Renal dialysis HSD3G Does this health establishment have Renal dialysis HSD3G Does this health establishment have Renal dialysis SHOW CARD Does this health establishment have any of the following equipment in operating condition? Renal dialysis 124 712 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE TO ANSWER (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD4 Does this health establishment conduct laboratory tests HSD4 Does this health establishment conduct laboratory tests HSD4 Does this health establishment conduct laboratory tests HSD4 Does this health establishment conduct laboratory tests HSD4 Does this health establishment conduct laboratory tests Does this health establishment conduct laboratory tests? If answer is No, then GO TO QUESTION HSD.6 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD5A Does this health establishment provide Enzyme tests fo HSD5A Does this health establishment provide Enzyme tests fo HSD5A Does this health establishment provide Enzyme tests fo HSD5A Does this health establishment provide Enzyme tests fo HSD5A Does this health establishment provide Enzyme tests fo SHOW CARD What laboratory tests does this health establishment provide? Enzyme tests for heart disease diagnosis 109 727 -9 DON'T KNOW (SPONTANEOUS) 1 Yes, for free 2 Yes 3 No Sysmiss HSD5B Does this health establishment provide Total cholester HSD5B Does this health establishment provide Total cholester HSD5B Does this health establishment provide Total cholester HSD5B Does this health establishment provide Total cholester HSD5B Does this health establishment provide Total cholester SHOW CARD What laboratory tests does this health establishment provide? Total cholesterol tests 109 727 -9 DON'T KNOW (SPONTANEOUS) 1 Yes, for free 2 Yes 3 No Sysmiss HSD5C Does this health establishment provide Total iron bind HSD5C Does this health establishment provide Total iron bind HSD5C Does this health establishment provide Total iron bind HSD5C Does this health establishment provide Total iron bind HSD5C Does this health establishment provide Total iron bind SHOW CARD What laboratory tests does this health establishment provide? Total iron binding capacity test 109 727 -9 DON'T KNOW (SPONTANEOUS) 1 Yes, for free 2 Yes 3 No Sysmiss HSD5D Does this health establishment provide Glycosylated he HSD5D Does this health establishment provide Glycosylated he HSD5D Does this health establishment provide Glycosylated he HSD5D Does this health establishment provide Glycosylated he HSD5D Does this health establishment provide Glycosylated he SHOW CARD What laboratory tests does this health establishment provide? Glycosylated hemoglobin test (HbA1C) 109 727 -9 DON'T KNOW (SPONTANEOUS) 1 Yes, for free 2 Yes 3 No Sysmiss HSD5E Does this health establishment provide PCR tests for i HSD5E Does this health establishment provide PCR tests for i HSD5E Does this health establishment provide PCR tests for i HSD5E Does this health establishment provide PCR tests for i HSD5E Does this health establishment provide PCR tests for i SHOW CARD What laboratory tests does this health establishment provide? PCR tests for identified diseases (molecular biology) 109 727 -9 DON'T KNOW (SPONTANEOUS) 1 Yes, for free 2 Yes 3 No Sysmiss HSD5F Does this health establishment provide Blood culture HSD5F Does this health establishment provide Blood culture HSD5F Does this health establishment provide Blood culture HSD5F Does this health establishment provide Blood culture HSD5F Does this health establishment provide Blood culture SHOW CARD What laboratory tests does this health establishment provide? Blood culture 109 727 -9 DON'T KNOW (SPONTANEOUS) 1 Yes, for free 2 Yes 3 No Sysmiss HSD5G Does this health establishment provide Cytology HSD5G Does this health establishment provide Cytology HSD5G Does this health establishment provide Cytology HSD5G Does this health establishment provide Cytology HSD5G Does this health establishment provide Cytology SHOW CARD What laboratory tests does this health establishment provide? Cytology 109 727 -9 DON'T KNOW (SPONTANEOUS) 1 Yes, for free 2 Yes 3 No Sysmiss HSD5H Does this health establishment provide Molecular biolo HSD5H Does this health establishment provide Molecular biolo HSD5H Does this health establishment provide Molecular biolo HSD5H Does this health establishment provide Molecular biolo HSD5H Does this health establishment provide Molecular biolo SHOW CARD What laboratory tests does this health establishment provide? Molecular biology techniques 109 727 -9 DON'T KNOW (SPONTANEOUS) 1 Yes, for free 2 Yes 3 No Sysmiss HSD6A Salbutamol inhaler drugs or commodities are available HSD6A Salbutamol inhaler drugs or commodities are available HSD6A Salbutamol inhaler drugs or commodities are available HSD6A Salbutamol inhaler drugs or commodities are available HSD6A Salbutamol inhaler drugs or commodities are available SHOW CARD Please tell us if the following drugs or commodities are available today in this health establishment. Please only reply with "yes" if the drugs are present in the form and dosage indicated. Salbutamol inhaler 124 712 -9 DON'T KNOW (SPONTANEOUS) -7 NOT APPLICABLE (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD6B Glibenclamide capsules or tabs drugs or commodities ar HSD6B Glibenclamide capsules or tabs drugs or commodities ar HSD6B Glibenclamide capsules or tabs drugs or commodities ar HSD6B Glibenclamide capsules or tabs drugs or commodities ar HSD6B Glibenclamide capsules or tabs drugs or commodities ar SHOW CARD Please tell us if the following drugs or commodities are available today in this health establishment. Please only reply with "yes" if the drugs are present in the form and dosage indicated. Glibenclamide capsules or tabs 124 712 -9 DON'T KNOW (SPONTANEOUS) -7 NOT APPLICABLE (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD6C Insulin soluble drugs or commodities are available tod HSD6C Insulin soluble drugs or commodities are available tod HSD6C Insulin soluble drugs or commodities are available tod HSD6C Insulin soluble drugs or commodities are available tod HSD6C Insulin soluble drugs or commodities are available tod SHOW CARD Please tell us if the following drugs or commodities are available today in this health establishment. Please only reply with "yes" if the drugs are present in the form and dosage indicated. Insulin soluble 124 712 -9 DON'T KNOW (SPONTANEOUS) -7 NOT APPLICABLE (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD6D Streptokinase drugs or commodities are available today HSD6D Streptokinase drugs or commodities are available today HSD6D Streptokinase drugs or commodities are available today HSD6D Streptokinase drugs or commodities are available today HSD6D Streptokinase drugs or commodities are available today SHOW CARD Please tell us if the following drugs or commodities are available today in this health establishment. Please only reply with "yes" if the drugs are present in the form and dosage indicated. Streptokinase 124 712 -9 DON'T KNOW (SPONTANEOUS) -7 NOT APPLICABLE (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD6E Atenolol capsules or tabs drugs or commodities are ava HSD6E Atenolol capsules or tabs drugs or commodities are ava HSD6E Atenolol capsules or tabs drugs or commodities are ava HSD6E Atenolol capsules or tabs drugs or commodities are ava HSD6E Atenolol capsules or tabs drugs or commodities are ava SHOW CARD Please tell us if the following drugs or commodities are available today in this health establishment. Please only reply with "yes" if the drugs are present in the form and dosage indicated. Atenolol capsules or tabs 124 712 -9 DON'T KNOW (SPONTANEOUS) -7 NOT APPLICABLE (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD6F Captopril OR Enalapril capsules or tabs drugs or com HSD6F Captopril OR Enalapril capsules or tabs drugs or com HSD6F Captopril OR Enalapril capsules or tabs drugs or com HSD6F Captopril OR Enalapril capsules or tabs drugs or com HSD6F Captopril OR Enalapril capsules or tabs drugs or com SHOW CARD Please tell us if the following drugs or commodities are available today in this health establishment. Please only reply with "yes" if the drugs are present in the form and dosage indicated. Captopril OR Enalapril capsules or tabs 124 712 -9 DON'T KNOW (SPONTANEOUS) -7 NOT APPLICABLE (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD6G Simvastatin capsules or tabs drugs or commodities are HSD6G Simvastatin capsules or tabs drugs or commodities are HSD6G Simvastatin capsules or tabs drugs or commodities are HSD6G Simvastatin capsules or tabs drugs or commodities are HSD6G Simvastatin capsules or tabs drugs or commodities are SHOW CARD Please tell us if the following drugs or commodities are available today in this health establishment. Please only reply with "yes" if the drugs are present in the form and dosage indicated. Simvastatin capsules or tabs 124 712 -9 DON'T KNOW (SPONTANEOUS) -7 NOT APPLICABLE (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD6H Amitriptyline capsules or tabs drugs or commodities a HSD6H Amitriptyline capsules or tabs drugs or commodities a HSD6H Amitriptyline capsules or tabs drugs or commodities a HSD6H Amitriptyline capsules or tabs drugs or commodities a HSD6H Amitriptyline capsules or tabs drugs or commodities a SHOW CARD Please tell us if the following drugs or commodities are available today in this health establishment. Please only reply with "yes" if the drugs are present in the form and dosage indicated. Amitriptyline capsules or tabs 124 712 -9 DON'T KNOW (SPONTANEOUS) -7 NOT APPLICABLE (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD7 Has this health establishment ever received a contract HSD7 Has this health establishment ever received a contract HSD7 Has this health establishment ever received a contract HSD7 Has this health establishment ever received a contract HSD7 Has this health establishment ever received a contract Has this health establishment ever received a contract from a government agency to provide health care services? 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD8A Offered support in Continuing education of health prov HSD8A Offered support in Continuing education of health prov HSD8A Offered support in Continuing education of health prov HSD8A Offered support in Continuing education of health prov HSD8A Offered support in Continuing education of health prov In the past 3 years, we want to know if this health establishment was offered support from a medical company in each of the following activities: Continuing education of health providers from this health establishment (INTERVIEWER: READ OUT ONE BY ONE) 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD8B Offered support in Information on clinical practice gu HSD8B Offered support in Information on clinical practice gu HSD8B Offered support in Information on clinical practice gu HSD8B Offered support in Information on clinical practice gu HSD8B Offered support in Information on clinical practice gu In the past 3 years, we want to know if this health establishment was offered support from a medical company in each of the following activities: Information on clinical practice guidelines (INTERVIEWER: READ OUT ONE BY ONE) 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD8C Offered support in Information on pharmaceutical HSD8C Offered support in Information on pharmaceutical HSD8C Offered support in Information on pharmaceutical HSD8C Offered support in Information on pharmaceutical HSD8C Offered support in Information on pharmaceutical In the past 3 years, we want to know if this health establishment was offered support from a medical company in each of the following activities: Information on pharmaceutical (INTERVIEWER: READ OUT ONE BY ONE) 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD8D Offered support in Information on medical supplies HSD8D Offered support in Information on medical supplies HSD8D Offered support in Information on medical supplies HSD8D Offered support in Information on medical supplies HSD8D Offered support in Information on medical supplies In the past 3 years, we want to know if this health establishment was offered support from a medical company in each of the following activities: Information on medical supplies (INTERVIEWER: READ OUT ONE BY ONE) 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD8E Offered support in Technology upgrades HSD8E Offered support in Technology upgrades HSD8E Offered support in Technology upgrades HSD8E Offered support in Technology upgrades HSD8E Offered support in Technology upgrades In the past 3 years, we want to know if this health establishment was offered support from a medical company in each of the following activities: Technology upgrades (INTERVIEWER: READ OUT ONE BY ONE) 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD8F Offered support in OTHER (SPONTANEOUS - SPECIFY) HSD8F Offered support in OTHER (SPONTANEOUS - SPECIFY) HSD8F Offered support in OTHER (SPONTANEOUS - SPECIFY) HSD8F Offered support in OTHER (SPONTANEOUS - SPECIFY) HSD8F Offered support in OTHER (SPONTANEOUS - SPECIFY) In the past 3 years, we want to know if this health establishment was offered support from a medical company in each of the following activities: Other (INTERVIEWER: READ OUT ONE BY ONE) 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD8FX Offered support in OTHER (SPONTANEOUS - SPECIFY) HSD8FX Offered support in OTHER (SPONTANEOUS - SPECIFY) HSD8FX Offered support in OTHER (SPONTANEOUS - SPECIFY) HSD8FX Offered support in OTHER (SPONTANEOUS - SPECIFY) HSD8FX Offered support in OTHER (SPONTANEOUS - SPECIFY) In the past 3 years, we want to know if this health establishment was offered support from a medical company in each of the following activities: Other (Specify) (INTERVIEWER: READ OUT ONE BY ONE) HSD9A Actually received support in Continuing education of h HSD9A Actually received support in Continuing education of h HSD9A Actually received support in Continuing education of h HSD9A Actually received support in Continuing education of h HSD9A Actually received support in Continuing education of h In the past 3 years, we want to know if this health establishment actually received support from a medical company in each of the following activities: Continuing education of health providers from this health establishment (INTERVIEWER: READ OUT ONE BY ONE) 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD9B Actually received support in Information on clinical p HSD9B Actually received support in Information on clinical p HSD9B Actually received support in Information on clinical p HSD9B Actually received support in Information on clinical p HSD9B Actually received support in Information on clinical p In the past 3 years, we want to know if this health establishment actually received support from a medical company in each of the following activities: Information on clinical practice guidelines (INTERVIEWER: READ OUT ONE BY ONE) 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD9C Actually received support in Information on pharmaceu HSD9C Actually received support in Information on pharmaceu HSD9C Actually received support in Information on pharmaceu HSD9C Actually received support in Information on pharmaceu HSD9C Actually received support in Information on pharmaceu In the past 3 years, we want to know if this health establishment actually received support from a medical company in each of the following activities: Information on pharmaceutical (INTERVIEWER: READ OUT ONE BY ONE) 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD9D Actually received support in Information on medical su HSD9D Actually received support in Information on medical su HSD9D Actually received support in Information on medical su HSD9D Actually received support in Information on medical su HSD9D Actually received support in Information on medical su In the past 3 years, we want to know if this health establishment actually received support from a medical company in each of the following activities: Information on medical supplies (INTERVIEWER: READ OUT ONE BY ONE) 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD9E Actually received support in Technology upgrades HSD9E Actually received support in Technology upgrades HSD9E Actually received support in Technology upgrades HSD9E Actually received support in Technology upgrades HSD9E Actually received support in Technology upgrades In the past 3 years, we want to know if this health establishment actually received support from a medical company in each of the following activities: Technology upgrades (INTERVIEWER: READ OUT ONE BY ONE) 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD9F Actually received support in OTHER (SPONTANEOUS - SPEC HSD9F Actually received support in OTHER (SPONTANEOUS - SPEC HSD9F Actually received support in OTHER (SPONTANEOUS - SPEC HSD9F Actually received support in OTHER (SPONTANEOUS - SPEC HSD9F Actually received support in OTHER (SPONTANEOUS - SPEC In the past 3 years, we want to know if this health establishment actually received support from a medical company in each of the following activities: Other (INTERVIEWER: READ OUT ONE BY ONE) 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSD9FX Actually received support in OTHER (SPONTANEOUS - SPE HSD9FX Actually received support in OTHER (SPONTANEOUS - SPE HSD9FX Actually received support in OTHER (SPONTANEOUS - SPE HSD9FX Actually received support in OTHER (SPONTANEOUS - SPE HSD9FX Actually received support in OTHER (SPONTANEOUS - SPE In the past 3 years, we want to know if this health establishment actually received support from a medical company in each of the following activities: Other (Specify) (INTERVIEWER: READ OUT ONE BY ONE) E2 How many competitors did this health establishment's main E2 How many competitors did this health establishment's main E2 How many competitors did this health establishment's main E2 How many competitors did this health establishment's main E2 How many competitors did this health establishment's main READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next section to be covered seeks to understand the competitive environment and how this health establishment acts in it. In fiscal year 2010/11, for the main market in which this health establishment provided services, how many competitors did this health establishment's main service face? 248 588 -9 DON'T KNOW (SPONTANEOUS) 1 None 2 One 3 2-5 4 More than 5 Sysmiss HSE12 what was the most important single factor that determi HSE12 what was the most important single factor that determi HSE12 what was the most important single factor that determi HSE12 what was the most important single factor that determi HSE12 what was the most important single factor that determi In fiscal year 2010/11, for the main market in which this health establishment provided services, what was the most important single factor that determined this health establishment's competitiveness: 124 712 -9 DOES NOT KNOW 1 Price 2 Quality 3 Long-term relationship with customers 4 OTHER (SPONTANEOUS - SPECIFY) HSe12x Sysmiss HSE12X OTHERS HSE12X OTHERS HSE12X OTHERS HSE12X OTHERS HSE12X OTHERS In fiscal year 2010/11, for the main market in which this health establishment provided services, what was the most important single factor that determined this health establishment's competitiveness: Other 2 Positive relationship between the doctor specialis Prizes are set according to operation HSE13A Who sets the price of this health establishment's mai HSE13A Who sets the price of this health establishment's mai HSE13A Who sets the price of this health establishment's mai HSE13A Who sets the price of this health establishment's mai HSE13A Who sets the price of this health establishment's mai Who sets the price of this health establishment's main product set? (INTERVIEWER: READ OUT ONE BY ONE) 124 712 -7 DO NOT APPLY 1 Government 2 Industry association 3 This health establishment 4 Suppliers 5 Insurance companies Sysmiss HSE13B What is the most important determinant for the price HSE13B What is the most important determinant for the price HSE13B What is the most important determinant for the price HSE13B What is the most important determinant for the price HSE13B What is the most important determinant for the price (INTERVIEWER: READ OUT ONE BY ONE) What is the most important determinant for the price of this health establishment's main product? 117 719 -9 DON'T KNOW (SPONTANEOUS) 1 Prices are set according to cost and profit 2 Prices are set according to the price of competitor(s) or market 3 OTHER (SPONTANEOUS - SPECIFY) HSe13bx Sysmiss HSE13BX OTHERS HSE13BX OTHERS HSE13BX OTHERS HSE13BX OTHERS HSE13BX OTHERS (INTERVIEWER: READ OUT ONE BY ONE) What is the most important determinant for the price of this health establishment's main product? Other 1 Collecting rs 50 from opd patients since they are HSE14A Approximately what percentage of this total revenue c HSE14A Approximately what percentage of this total revenue c HSE14A Approximately what percentage of this total revenue c HSE14A Approximately what percentage of this total revenue c HSE14A Approximately what percentage of this total revenue c SHOW CARD Approximately what percentage of this total revenue comes from the following sources? Patient 124 712 100 86.218 20.657 HSE14B Approximately what percentage of this total revenue c HSE14B Approximately what percentage of this total revenue c HSE14B Approximately what percentage of this total revenue c HSE14B Approximately what percentage of this total revenue c HSE14B Approximately what percentage of this total revenue c SHOW CARD Approximately what percentage of this total revenue comes from the following sources? Private health insurance 124 712 60 6.323 10.785 HSE14C Approximately what percentage of this total revenue c HSE14C Approximately what percentage of this total revenue c HSE14C Approximately what percentage of this total revenue c HSE14C Approximately what percentage of this total revenue c HSE14C Approximately what percentage of this total revenue c SHOW CARD Approximately what percentage of this total revenue comes from the following sources? Private company 124 712 95 3.411 9.967 HSE14E Approximately what percentage of this total revenue c HSE14E Approximately what percentage of this total revenue c HSE14E Approximately what percentage of this total revenue c HSE14E Approximately what percentage of this total revenue c HSE14E Approximately what percentage of this total revenue c SHOW CARD Approximately what percentage of this total revenue comes from the following sources? President's Fund 124 712 1 4 5 10 12 20 Sysmiss HSE14F Approximately what percentage of this total revenue c HSE14F Approximately what percentage of this total revenue c HSE14F Approximately what percentage of this total revenue c HSE14F Approximately what percentage of this total revenue c HSE14F Approximately what percentage of this total revenue c SHOW CARD Approximately what percentage of this total revenue comes from the following sources? Ministry of Health 124 712 30 1.282 4.533 HSE14G Approximately what percentage of this total revenue c HSE14G Approximately what percentage of this total revenue c HSE14G Approximately what percentage of this total revenue c HSE14G Approximately what percentage of this total revenue c HSE14G Approximately what percentage of this total revenue c SHOW CARD Approximately what percentage of this total revenue comes from the following sources? Other government 124 712 30 0.726 3.406 HSE14H Approximately what percentage of this total revenue c HSE14H Approximately what percentage of this total revenue c HSE14H Approximately what percentage of this total revenue c HSE14H Approximately what percentage of this total revenue c HSE14H Approximately what percentage of this total revenue c SHOW CARD Approximately what percentage of this total revenue comes from the following sources? Other 124 712 90 1.444 8.803 HSF1 Does this health establishment provide inpatient care? HSF1 Does this health establishment provide inpatient care? HSF1 Does this health establishment provide inpatient care? HSF1 Does this health establishment provide inpatient care? HSF1 Does this health establishment provide inpatient care? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next section to be covered seeks to understand the competitive environment and how this health establishment acts in it. Does this health establishment provide inpatient care? If answer is No, GO TO QUESTION HSF.12 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSF2 In fiscal year 2010/2011, what was this health establis HSF2 In fiscal year 2010/2011, what was this health establis HSF2 In fiscal year 2010/2011, what was this health establis HSF2 In fiscal year 2010/2011, what was this health establis HSF2 In fiscal year 2010/2011, what was this health establis In fiscal year 2010/2011, what was this health establishment's total capacity? 82 754 -9 DON'T KNOW (SPONTANEOUS) 2 3 4 5 6 7 9 10 12 13 14 15 16 18 19 20 22 24 25 28 30 35 37 40 45 46 50 66 80 98 100 115 150 225 250 280 400 Sysmiss HSF3A Beds composition of Surgery departments HSF3A Beds composition of Surgery departments HSF3A Beds composition of Surgery departments HSF3A Beds composition of Surgery departments HSF3A Beds composition of Surgery departments SHOW CARD In fiscal year 2010/11, what was the composition of beds across departments? Surgery 82 754 100 7.768 16.345 HSF3B Beds composition of Gynecology & Obstetrics department HSF3B Beds composition of Gynecology & Obstetrics department HSF3B Beds composition of Gynecology & Obstetrics department HSF3B Beds composition of Gynecology & Obstetrics department HSF3B Beds composition of Gynecology & Obstetrics department SHOW CARD In fiscal year 2010/11, what was the composition of beds across departments? Gyn & Ob 82 754 90 5.061 10.975 HSF3C Beds composition of Pediatrics departments HSF3C Beds composition of Pediatrics departments HSF3C Beds composition of Pediatrics departments HSF3C Beds composition of Pediatrics departments HSF3C Beds composition of Pediatrics departments SHOW CARD In fiscal year 2010/11, what was the composition of beds across departments? Pediatrics 82 754 50 5.817 9.504 HSF3D Beds composition of Internal medicine departments HSF3D Beds composition of Internal medicine departments HSF3D Beds composition of Internal medicine departments HSF3D Beds composition of Internal medicine departments HSF3D Beds composition of Internal medicine departments SHOW CARD In fiscal year 2010/11, what was the composition of beds across departments? Internal medicine 82 754 220 16.659 32.743 HSF3E Beds composition of ICU adults departments HSF3E Beds composition of ICU adults departments HSF3E Beds composition of ICU adults departments HSF3E Beds composition of ICU adults departments HSF3E Beds composition of ICU adults departments SHOW CARD In fiscal year 2010/11, what was the composition of beds across departments? ICU adults 82 754 25 2.195 3.992 HSF3F Beds composition of ICU pediatrics departments HSF3F Beds composition of ICU pediatrics departments HSF3F Beds composition of ICU pediatrics departments HSF3F Beds composition of ICU pediatrics departments HSF3F Beds composition of ICU pediatrics departments SHOW CARD In fiscal year 2010/11, what was the composition of beds across departments? ICU pediatrics 82 754 25 1.329 3.739 HSF3G Beds composition of Cardiology departments HSF3G Beds composition of Cardiology departments HSF3G Beds composition of Cardiology departments HSF3G Beds composition of Cardiology departments HSF3G Beds composition of Cardiology departments SHOW CARD In fiscal year 2010/11, what was the composition of beds across departments? Cardiology 82 754 50 1.829 7.178 HSF3A Beds composition of OTHER departments HSF3A Beds composition of OTHER departments HSF3A Beds composition of OTHER departments HSF3A Beds composition of OTHER departments HSF3A Beds composition of OTHER departments SHOW CARD In fiscal year 2010/11, what was the composition of beds across departments? Other 82 754 145 2.659 16.418 HSF3HX OTHER SPECIFY HSF3HX OTHER SPECIFY HSF3HX OTHER SPECIFY HSF3HX OTHER SPECIFY HSF3HX OTHER SPECIFY SHOW CARD In fiscal year 2010/11, what was the composition of beds across departments? Other (specify) 9 Accident department Eye and general physics For any section For general use For the channeling purposes Unoccupied Using for any needed situation HSF4 what was the number of beds used as a proportion of the HSF4 what was the number of beds used as a proportion of the HSF4 what was the number of beds used as a proportion of the HSF4 what was the number of beds used as a proportion of the HSF4 what was the number of beds used as a proportion of the In 2010, what was the number of beds used as a proportion of the total number of beds available (capacity utilization)? 82 754 68.902 -9 DON'T KNOW (SPONTANEOUS) 5 6 7 10 12 14 20 25 30 31 35 40 50 55 60 70 75 77 78 80 85 90 95 98 100 Sysmiss HSF5 what was the number of admissions in this health establ HSF5 what was the number of admissions in this health establ HSF5 what was the number of admissions in this health establ HSF5 what was the number of admissions in this health establ HSF5 what was the number of admissions in this health establ In 2010, what was the number of admissions in this health establishment ? 82 754 2174.78 -9 DON'T KNOW (SPONTANEOUS) -7 NOT APPLICABLE 20 30 32 40 50 60 80 100 103 120 130 144 175 200 238 250 275 300 340 450 500 600 650 750 900 1000 1200 1440 1500 1800 2000 2025 2026 2500 2800 2900 3000 3281 3596 3617 4500 5400 9000 11250 15000 16500 19000 35000 Sysmiss HSF6 Over the last three years (2007-2010), has the number o HSF6 Over the last three years (2007-2010), has the number o HSF6 Over the last three years (2007-2010), has the number o HSF6 Over the last three years (2007-2010), has the number o HSF6 Over the last three years (2007-2010), has the number o INTERVIEWER: READ EACH OPTION ALOUD Over the last three years (2007-2010), has the number of admissions in this health establishment If answer is 2, then GO TO QUESTION HSF.9, If answer is 3, then GO TO QUESTION HSF.8 82 754 1.159 -9 DON'T KNOW (SPONTANEOUS) 1 Increased 2 Stayed the same 3 Decreased Sysmiss HSF7 How large would you estimate the increase HSF7 How large would you estimate the increase HSF7 How large would you estimate the increase HSF7 How large would you estimate the increase HSF7 How large would you estimate the increase How large would you estimate the increase? 40 796 28.175 -9 DON'T KNOW (SPONTANEOUS) 5 6 10 15 16 20 25 30 40 50 60 70 80 100 Sysmiss HSF8 How large would you estimate the decrease? HSF8 How large would you estimate the decrease? HSF8 How large would you estimate the decrease? HSF8 How large would you estimate the decrease? HSF8 How large would you estimate the decrease? How large would you estimate the decrease? 21 815 26.048 -9 DON'T KNOW (SPONTANEOUS) 10 15 20 25 30 40 50 70 80 Sysmiss HSF9 Over the last three years, has the number of beds in th HSF9 Over the last three years, has the number of beds in th HSF9 Over the last three years, has the number of beds in th HSF9 Over the last three years, has the number of beds in th HSF9 Over the last three years, has the number of beds in th INTERVIEWER: READ EACH OPTION ALOUD Over the last three years, has the number of beds in this health establishment If answer is 2, then GO TO QUESTION HSF.12, If answer is 3, then GO TO QUESTION HSF.11 82 754 1.463 -9 DON'T KNOW (SPONTANEOUS) 1 Increased 2 Stayed the same 3 Decreased Sysmiss HSF10 How large would you estimate the increase? HSF10 How large would you estimate the increase? HSF10 How large would you estimate the increase? HSF10 How large would you estimate the increase? HSF10 How large would you estimate the increase? How large would you estimate the increase? 23 813 19.565 -9 DON'T KNOW (SPONTANEOUS) 3 6 10 12 15 18 20 25 30 40 50 70 Sysmiss HSF11 How large would you estimate the decrease? HSF11 How large would you estimate the decrease? HSF11 How large would you estimate the decrease? HSF11 How large would you estimate the decrease? HSF11 How large would you estimate the decrease? How large would you estimate the decrease? 1 835 20 -9 DON'T KNOW (SPONTANEOUS) 20 Sysmiss HSF12 How many operating theatres are there in this health es HSF12 How many operating theatres are there in this health es HSF12 How many operating theatres are there in this health es HSF12 How many operating theatres are there in this health es HSF12 How many operating theatres are there in this health es How many operating theatres are there in this health establishment? 124 712 0.0161 -9 DON'T KNOW (SPONTANEOUS) -7 DOES NOT APPLY 1 2 3 4 5 6 10 Sysmiss HSF13 how many hours per week did this health establishment' HSF13 how many hours per week did this health establishment' HSF13 how many hours per week did this health establishment' HSF13 how many hours per week did this health establishment' HSF13 how many hours per week did this health establishment' In fiscal year 2010/11, how many hours per week did this health establishment's outpatient care typically operate? (INTERVIEWER: RESPONSE MUST BE 168 HOURS OR LESS) 124 712 123.637 -9 DON'T KNOW (SPONTANEOUS) 14 24 42 44 45 48 50 54 56 70 72 77 78 80 84 85 88 90 91 100 104 105 112 115 120 130 135 140 142 144 145 150 160 168 Sysmiss HSF14 In the last year, how many outpatients did this health HSF14 In the last year, how many outpatients did this health HSF14 In the last year, how many outpatients did this health HSF14 In the last year, how many outpatients did this health HSF14 In the last year, how many outpatients did this health In the last year, how many outpatients did this health establishment see? 124 712 27424.194 -9 DON'T KNOW (SPONTANEOUS) 310 490 600 750 800 804 1000 1080 1500 1800 2000 2500 3000 3285 3290 3500 4000 4200 4545 4623 5000 5400 5475 5600 6000 6470 6497 6500 6600 6751 7000 7112 7160 7200 7300 7500 8010 8200 8523 9000 10000 10800 10950 11000 12000 13000 14400 14600 15000 16800 18000 18500 19188 20000 20400 21900 22000 25000 25500 27000 27500 29800 30000 36000 40000 40040 45000 60000 108000 144000 150000 152400 170000 180000 600000 618000 Sysmiss HSF15 Over the last three years, has the number of outpatien HSF15 Over the last three years, has the number of outpatien HSF15 Over the last three years, has the number of outpatien HSF15 Over the last three years, has the number of outpatien HSF15 Over the last three years, has the number of outpatien INTERVIEWER: READ EACH OPTION ALOUD Over the last three years, has the number of outpatients served in this health establishment: If answer is 2, then GO TO QUESTION L.1, If answer is 3, then GO TO QUESTION HSF.17 124 712 1.298 -9 DON'T KNOW (SPONTANEOUS) 1 Increased 2 Stayed the same 3 Decreased Sysmiss HSF16 How large would you estimate the increase? HSF16 How large would you estimate the increase? HSF16 How large would you estimate the increase? HSF16 How large would you estimate the increase? HSF16 How large would you estimate the increase? How large would you estimate the increase? 61 775 25.869 -9 DON'T KNOW (SPONTANEOUS) 2 5 10 12 15 18 20 21 22 25 30 40 50 60 75 80 100 Sysmiss HSF17 How large would you estimate the decrease? HSF17 How large would you estimate the decrease? HSF17 How large would you estimate the decrease? HSF17 How large would you estimate the decrease? HSF17 How large would you estimate the decrease? How large would you estimate the decrease? 18 818 21.722 -9 DON'T KNOW (SPONTANEOUS) 5 10 20 25 30 50 75 Sysmiss HSL2A Number of Doctor general HSL2A Number of Doctor general HSL2A Number of Doctor general HSL2A Number of Doctor general HSL2A Number of Doctor general SHOW CARD We would like to know about the number of each type of the following personnel. If an individual plays more than one role, please only count them only once for their primary role. Doctor general 124 712 4.444 -9 DON'T KNOW (SPONTANEOUS) -7 NOT APPLICABLE (SPONTANEOUS) 1 2 3 4 5 6 7 8 9 10 11 13 15 22 25 30 100 Sysmiss HSL2B Number of Doctor specialized HSL2B Number of Doctor specialized HSL2B Number of Doctor specialized HSL2B Number of Doctor specialized HSL2B Number of Doctor specialized SHOW CARD We would like to know about the number of each type of the following personnel. If an individual plays more than one role, please only count them only once for their primary role. Doctor specialized 124 712 16.274 -9 DON'T KNOW (SPONTANEOUS) -7 NOT APPLICABLE (SPONTANEOUS) 1 2 3 4 5 6 7 8 9 10 11 12 14 15 16 18 20 21 22 23 25 28 30 33 34 43 58 60 65 100 166 300 Sysmiss HSL2C Number of Qualified nurse HSL2C Number of Qualified nurse HSL2C Number of Qualified nurse HSL2C Number of Qualified nurse HSL2C Number of Qualified nurse SHOW CARD We would like to know about the number of each type of the following personnel. If an individual plays more than one role, please only count them only once for their primary role. Qualified nurse 124 712 15.274 -9 DON'T KNOW (SPONTANEOUS) -7 NOT APPLICABLE (SPONTANEOUS) 1 2 3 4 5 6 7 8 9 10 12 13 14 15 16 20 21 25 26 29 30 36 40 45 60 64 110 500 Sysmiss HSL2D Number of Trainee nurse HSL2D Number of Trainee nurse HSL2D Number of Trainee nurse HSL2D Number of Trainee nurse HSL2D Number of Trainee nurse SHOW CARD We would like to know about the number of each type of the following personnel. If an individual plays more than one role, please only count them only once for their primary role. Trainee nurse 124 712 11.202 -9 DON'T KNOW (SPONTANEOUS) -7 NOT APPLICABLE (SPONTANEOUS) 1 2 3 4 5 6 7 8 9 10 14 15 16 18 20 24 25 30 35 40 80 200 300 Sysmiss HSL2E Number of Pharmacist HSL2E Number of Pharmacist HSL2E Number of Pharmacist HSL2E Number of Pharmacist HSL2E Number of Pharmacist SHOW CARD We would like to know about the number of each type of the following personnel. If an individual plays more than one role, please only count them only once for their primary role. Pharmacist 124 712 2.726 -9 DON'T KNOW (SPONTANEOUS) -7 NOT APPLICABLE (SPONTANEOUS) 1 2 3 4 5 6 7 10 11 12 15 20 21 25 50 Sysmiss HSL2F Number of Laboratory technician HSL2F Number of Laboratory technician HSL2F Number of Laboratory technician HSL2F Number of Laboratory technician HSL2F Number of Laboratory technician SHOW CARD We would like to know about the number of each type of the following personnel. If an individual plays more than one role, please only count them only once for their primary role. Laboratory technician 124 712 2.75 -9 DON'T KNOW (SPONTANEOUS) -7 NOT APPLICABLE (SPONTANEOUS) 1 2 3 4 5 6 8 10 12 25 50 Sysmiss HSL2G Number of Business manager HSL2G Number of Business manager HSL2G Number of Business manager HSL2G Number of Business manager HSL2G Number of Business manager SHOW CARD We would like to know about the number of each type of the following personnel. If an individual plays more than one role, please only count them only once for their primary role. Business manager 124 712 1.677 -9 DON'T KNOW (SPONTANEOUS) -7 NOT APPLICABLE (SPONTANEOUS) 1 2 3 4 5 8 15 75 Sysmiss HSL2H Number of Medical records assistant/officer HSL2H Number of Medical records assistant/officer HSL2H Number of Medical records assistant/officer HSL2H Number of Medical records assistant/officer HSL2H Number of Medical records assistant/officer SHOW CARD We would like to know about the number of each type of the following personnel. If an individual plays more than one role, please only count them only once for their primary role. Medical records assistant/officer 124 712 2.355 -9 DON'T KNOW (SPONTANEOUS) -7 NOT APPLICABLE (SPONTANEOUS) 1 2 3 4 5 6 8 10 15 20 23 50 Sysmiss HSL2I Number of Other staff HSL2I Number of Other staff HSL2I Number of Other staff HSL2I Number of Other staff HSL2I Number of Other staff SHOW CARD We would like to know about the number of each type of the following personnel. If an individual plays more than one role, please only count them only once for their primary role. Other staff 124 712 18.613 -9 DON'T KNOW (SPONTANEOUS) -7 NOT APPLICABLE (SPONTANEOUS) 1 2 3 4 5 6 8 10 12 14 15 16 19 20 23 29 30 32 34 40 42 44 46 47 53 65 69 90 100 1120 Sysmiss HSL4A Number of Doctor general HSL4A Number of Doctor general HSL4A Number of Doctor general HSL4A Number of Doctor general HSL4A Number of Doctor general SHOW CARD Also please tell us how many of the people who play this role at the health establishment also work for a governmental organization? Doctor general 124 712 2.185 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE -7 NOT APPLICABLE (SPONTANEOUS) 1 2 3 4 5 6 7 8 9 10 11 13 21 24 25 50 Sysmiss HSL4B Number of Doctor specialized HSL4B Number of Doctor specialized HSL4B Number of Doctor specialized HSL4B Number of Doctor specialized HSL4B Number of Doctor specialized SHOW CARD Also please tell us how many of the people who play this role at the health establishment also work for a governmental organization? Doctor specialized 124 712 14.46 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE -7 NOT APPLICABLE (SPONTANEOUS) 1 2 3 4 5 6 7 8 9 10 11 12 14 15 16 18 20 21 22 23 25 26 28 30 33 34 58 60 65 100 150 300 Sysmiss HSL4C Number of Qualified nurse HSL4C Number of Qualified nurse HSL4C Number of Qualified nurse HSL4C Number of Qualified nurse HSL4C Number of Qualified nurse SHOW CARD Also please tell us how many of the people who play this role at the health establishment also work for a governmental organization? Qualified nurse 124 712 -0.653 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE -7 NOT APPLICABLE (SPONTANEOUS) 1 2 10 Sysmiss HSL4D Number of Trainee nurse HSL4D Number of Trainee nurse HSL4D Number of Trainee nurse HSL4D Number of Trainee nurse HSL4D Number of Trainee nurse SHOW CARD Also please tell us how many of the people who play this role at the health establishment also work for a governmental organization? Trainee nurse 124 712 -0.694 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE -7 NOT APPLICABLE (SPONTANEOUS) 1 Sysmiss HSL4E Number of Pharmacist HSL4E Number of Pharmacist HSL4E Number of Pharmacist HSL4E Number of Pharmacist HSL4E Number of Pharmacist SHOW CARD Also please tell us how many of the people who play this role at the health establishment also work for a governmental organization? Pharmacist 124 712 -0.718 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE -7 NOT APPLICABLE (SPONTANEOUS) 1 Sysmiss HSL4F Number of Laboratory technician HSL4F Number of Laboratory technician HSL4F Number of Laboratory technician HSL4F Number of Laboratory technician HSL4F Number of Laboratory technician SHOW CARD Also please tell us how many of the people who play this role at the health establishment also work for a governmental organization? Laboratory technician 124 712 -0.548 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE -7 NOT APPLICABLE (SPONTANEOUS) 1 2 3 Sysmiss HSL4G Number of Business manager HSL4G Number of Business manager HSL4G Number of Business manager HSL4G Number of Business manager HSL4G Number of Business manager SHOW CARD Also please tell us how many of the people who play this role at the health establishment also work for a governmental organization? Business manager 124 712 -0.694 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE -7 NOT APPLICABLE (SPONTANEOUS) 1 Sysmiss HSL4H Number of Medical records assistant/officer HSL4H Number of Medical records assistant/officer HSL4H Number of Medical records assistant/officer HSL4H Number of Medical records assistant/officer HSL4H Number of Medical records assistant/officer SHOW CARD Also please tell us how many of the people who play this role at the health establishment also work for a governmental organization? Medical records assistant/officer 124 712 -0.669 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE -7 NOT APPLICABLE (SPONTANEOUS) 1 2 Sysmiss HSL4I Number of Other staff HSL4I Number of Other staff HSL4I Number of Other staff HSL4I Number of Other staff HSL4I Number of Other staff SHOW CARD Also please tell us how many of the people who play this role at the health establishment also work for a governmental organization? Other 124 712 -0.726 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE -7 NOT APPLICABLE (SPONTANEOUS) 1 5 Sysmiss HSM1A the biggest obstacle to the operations of this health HSM1A the biggest obstacle to the operations of this health HSM1A the biggest obstacle to the operations of this health HSM1A the biggest obstacle to the operations of this health HSM1A the biggest obstacle to the operations of this health SHOW CARD Which of the following is the biggest obstacle to the operations of this health establishment? 124 712 5.347 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE TO ANSWER (SPONTANEOUS) 1 Limited access to finance 2 Restricted access to land 3 Difficult business registration procedures 4 Corruption 5 Crime, theft and disorder 6 Shortage of qualified doctors general 7 Shortage of qualified doctors specialized 8 Shortage of qualified nurses 9 Shortage of qualified lab technicians 10 Political instability 11 Limited demand for products or services 12 Competition from low quality providers 13 Competition from lower priced providers Sysmiss HSM1B ROTATION HSM1B ROTATION HSM1B ROTATION HSM1B ROTATION HSM1B ROTATION SHOW CARD Which of the following is the biggest obstacle to the operations of this health establishment? Rotation 124 712 1.815 1 Rotation 1 2 Rotation 2 3 Rotation 3 Sysmiss HSM2 how many of these hours were spent in dealing with requ HSM2 how many of these hours were spent in dealing with requ HSM2 how many of these hours were spent in dealing with requ HSM2 how many of these hours were spent in dealing with requ HSM2 how many of these hours were spent in dealing with requ Over the last 12 months, in a typical month, out of 10 management hours, approximately how many of these hours were spent in dealing with requirements imposed by government regulations? (INTERVIEWER: SOME EXAMPLES OF GOVERNMENT REGULATIONS ARE DEFINED AS TAXES, CUSTOMS, LABOR, HEALTH REGULATIONS, LICENSING AND REGISTRATION, INCLUDING DEALINGS WITH OFFICIALS AND COMPLETING FORMS) 124 712 -0.121 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE TO ANSWER (SPONTANEOUS) 1 2 3 4 5 8 Sysmiss HSM3 Is this health establishment registered with the Minist HSM3 Is this health establishment registered with the Minist HSM3 Is this health establishment registered with the Minist HSM3 Is this health establishment registered with the Minist HSM3 Is this health establishment registered with the Minist Is this health establishment registered with the Ministry of Health? If answer is Yes, then GO TO QUESTION HSJ.1 124 712 1.016 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSM4A The biggest obstacle faced by this health establishmen HSM4A The biggest obstacle faced by this health establishmen HSM4A The biggest obstacle faced by this health establishmen HSM4A The biggest obstacle faced by this health establishmen HSM4A The biggest obstacle faced by this health establishmen SHOW CARD Which of the following aspects represents the biggest obstacle faced by this health establishment in getting fully registered? 2 834 -3.5 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE TO ANSWER (SPONTANEOUS) 1 Getting information on what you need to do to register 2 Time to complete registration procedures 3 Fees to complete registration procedures 4 Taxes on registered businesses 5 The inspection and meetings with government officials registered businesses must 6 Paying bribes that registered business need to pay 7 Enforcing contracts 8 Registering property Sysmiss HSM4B ROTATION HSM4B ROTATION HSM4B ROTATION HSM4B ROTATION HSM4B ROTATION Which of the following aspects represents the biggest obstacle faced by this health establishment in getting fully registered? 2 834 1 1 Rotation 1 2 Rotation 2 3 Rotation 3 Sysmiss HSJ1A Continuing education of health providers from this hea HSJ1A Continuing education of health providers from this hea HSJ1A Continuing education of health providers from this hea HSJ1A Continuing education of health providers from this hea HSJ1A Continuing education of health providers from this hea 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The following questions assess how facilities, such as this one, deal with government officials and their agencies. 2) INTERVIEWER: READ OUT ONE BY ONE In the past 3 years, did this health establishment receive assistance from a government agency in each of the following activities concerning this health establishment? Continuing education of health providers from this health establishment 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ1B Information on clinical practice guidelines HSJ1B Information on clinical practice guidelines HSJ1B Information on clinical practice guidelines HSJ1B Information on clinical practice guidelines HSJ1B Information on clinical practice guidelines (INTERVIEWER: READ OUT ONE BY ONE) In the past 3 years, did this health establishment receive assistance from a government agency in each of the following activities concerning this health establishment? Information on clinical practice guidelines 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ1C Vaccines HSJ1C Vaccines HSJ1C Vaccines HSJ1C Vaccines HSJ1C Vaccines (INTERVIEWER: READ OUT ONE BY ONE) In the past 3 years, did this health establishment receive assistance from a government agency in each of the following activities concerning this health establishment? Vaccines (e.g., H1N1) 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ1D Medicines HSJ1D Medicines HSJ1D Medicines HSJ1D Medicines HSJ1D Medicines (INTERVIEWER: READ OUT ONE BY ONE) In the past 3 years, did this health establishment receive assistance from a government agency in each of the following activities concerning this health establishment? Medicines (e.g., tamiflu) 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ1E Blood transfusion services HSJ1E Blood transfusion services HSJ1E Blood transfusion services HSJ1E Blood transfusion services HSJ1E Blood transfusion services (INTERVIEWER: READ OUT ONE BY ONE) In the past 3 years, did this health establishment receive assistance from a government agency in each of the following activities concerning this health establishment? Blood transfusion services 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ1F Quality assurance practices HSJ1F Quality assurance practices HSJ1F Quality assurance practices HSJ1F Quality assurance practices HSJ1F Quality assurance practices (INTERVIEWER: READ OUT ONE BY ONE) In the past 3 years, did this health establishment receive assistance from a government agency in each of the following activities concerning this health establishment? Quality assurance practices 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ1G Patient safety HSJ1G Patient safety HSJ1G Patient safety HSJ1G Patient safety HSJ1G Patient safety (INTERVIEWER: READ OUT ONE BY ONE) In the past 3 years, did this health establishment receive assistance from a government agency in each of the following activities concerning this health establishment? Patient safety 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ1I Patient transfer HSJ1I Patient transfer HSJ1I Patient transfer HSJ1I Patient transfer HSJ1I Patient transfer (INTERVIEWER: READ OUT ONE BY ONE) In the past 3 years, did this health establishment receive assistance from a government agency in each of the following activities concerning this health establishment? Patient transfer 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ1H OTHERS HSJ1H OTHERS HSJ1H OTHERS HSJ1H OTHERS HSJ1H OTHERS (INTERVIEWER: READ OUT ONE BY ONE) In the past 3 years, did this health establishment receive assistance from a government agency in each of the following activities concerning this health establishment? Other 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ1HX OTHER SPECIFY HSJ1HX OTHER SPECIFY HSJ1HX OTHER SPECIFY HSJ1HX OTHER SPECIFY HSJ1HX OTHER SPECIFY (INTERVIEWER: READ OUT ONE BY ONE) In the past 3 years, did this health establishment receive assistance from a government agency in each of the following activities concerning this health establishment? Other (specify) 1 The government is conducting training programms collecting cash from the establishment HSJ8A Technical assistance for Provide childhood vaccination HSJ8A Technical assistance for Provide childhood vaccination HSJ8A Technical assistance for Provide childhood vaccination HSJ8A Technical assistance for Provide childhood vaccination HSJ8A Technical assistance for Provide childhood vaccination SHOW CARD In the past 3 years, did this health establishment receive any technical assistance from a government agency to do any of the following service related activities? Provide childhood vaccinations 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ8B Technical assistance for Family planning services HSJ8B Technical assistance for Family planning services HSJ8B Technical assistance for Family planning services HSJ8B Technical assistance for Family planning services HSJ8B Technical assistance for Family planning services SHOW CARD In the past 3 years, did this health establishment receive any technical assistance from a government agency to do any of the following service related activities? Family planning services 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ8C Technical assistance for Antenatal care HSJ8C Technical assistance for Antenatal care HSJ8C Technical assistance for Antenatal care HSJ8C Technical assistance for Antenatal care HSJ8C Technical assistance for Antenatal care SHOW CARD In the past 3 years, did this health establishment receive any technical assistance from a government agency to do any of the following service related activities? Antenatal care 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ8D Technical assistance for Control of TB HSJ8D Technical assistance for Control of TB HSJ8D Technical assistance for Control of TB HSJ8D Technical assistance for Control of TB HSJ8D Technical assistance for Control of TB SHOW CARD In the past 3 years, did this health establishment receive any technical assistance from a government agency to do any of the following service related activities? Control of TB 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ9A Financial assistance for Provide childhood vaccination HSJ9A Financial assistance for Provide childhood vaccination HSJ9A Financial assistance for Provide childhood vaccination HSJ9A Financial assistance for Provide childhood vaccination HSJ9A Financial assistance for Provide childhood vaccination (INTERVIEWER: READ OUT ONE BY ONE) Does this health establishment report the following to government agency (E.g. Health ministry, Statistics bureau, police)? 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ9B Financial assistance for Family planning services HSJ9B Financial assistance for Family planning services HSJ9B Financial assistance for Family planning services HSJ9B Financial assistance for Family planning services HSJ9B Financial assistance for Family planning services (INTERVIEWER: READ OUT ONE BY ONE) Does this health establishment report the following to government agency (E.g. Health ministry, Statistics bureau, police)? 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ9C Financial assistance for Antenatal care HSJ9C Financial assistance for Antenatal care HSJ9C Financial assistance for Antenatal care HSJ9C Financial assistance for Antenatal care HSJ9C Financial assistance for Antenatal care (INTERVIEWER: READ OUT ONE BY ONE) Does this health establishment report the following to government agency (E.g. Health ministry, Statistics bureau, police)? 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ9D Financial assistance for Control of TB HSJ9D Financial assistance for Control of TB HSJ9D Financial assistance for Control of TB HSJ9D Financial assistance for Control of TB HSJ9D Financial assistance for Control of TB (INTERVIEWER: READ OUT ONE BY ONE) Does this health establishment report the following to government agency (E.g. Health ministry, Statistics bureau, police)? 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ10A Service statistics on how many patients received key HSJ10A Service statistics on how many patients received key HSJ10A Service statistics on how many patients received key HSJ10A Service statistics on how many patients received key HSJ10A Service statistics on how many patients received key (INTERVIEWER: READ OUT ONE BY ONE) Does this health establishment report the following to government agency (E.g. Health ministry, Statistics bureau, police)? Service statistics on how many patients received key services 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ10B Sudden deaths/ deaths due to injury HSJ10B Sudden deaths/ deaths due to injury HSJ10B Sudden deaths/ deaths due to injury HSJ10B Sudden deaths/ deaths due to injury HSJ10B Sudden deaths/ deaths due to injury (INTERVIEWER: READ OUT ONE BY ONE) Does this health establishment report the following to government agency (E.g. Health ministry, Statistics bureau, police)? Sudden deaths/ deaths due to injury (E.g. Post mortem) 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ10C Adverse events such as maternal or child deaths, comm HSJ10C Adverse events such as maternal or child deaths, comm HSJ10C Adverse events such as maternal or child deaths, comm HSJ10C Adverse events such as maternal or child deaths, comm HSJ10C Adverse events such as maternal or child deaths, comm (INTERVIEWER: READ OUT ONE BY ONE) Does this health establishment report the following to government agency (E.g. Health ministry, Statistics bureau, police)? Adverse events such as maternal or child deaths, communicable disease, etc. 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ10D Compliance with quality standards HSJ10D Compliance with quality standards HSJ10D Compliance with quality standards HSJ10D Compliance with quality standards HSJ10D Compliance with quality standards (INTERVIEWER: READ OUT ONE BY ONE) Does this health establishment report the following to government agency (E.g. Health ministry, Statistics bureau, police)? Compliance with quality standards 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ10E Equipment purchases HSJ10E Equipment purchases HSJ10E Equipment purchases HSJ10E Equipment purchases HSJ10E Equipment purchases (INTERVIEWER: READ OUT ONE BY ONE) Does this health establishment report the following to government agency (E.g. Health ministry, Statistics bureau, police)? Equipment purchases 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ10F New construction or expansion of existing infrastruct HSJ10F New construction or expansion of existing infrastruct HSJ10F New construction or expansion of existing infrastruct HSJ10F New construction or expansion of existing infrastruct HSJ10F New construction or expansion of existing infrastruct (INTERVIEWER: READ OUT ONE BY ONE) Does this health establishment report the following to government agency (E.g. Health ministry, Statistics bureau, police)? New construction or expansion of existing infrastructure 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ10G Financial information such as revenue HSJ10G Financial information such as revenue HSJ10G Financial information such as revenue HSJ10G Financial information such as revenue HSJ10G Financial information such as revenue (INTERVIEWER: READ OUT ONE BY ONE) Does this health establishment report the following to government agency (E.g. Health ministry, Statistics bureau, police)? Financial information such as revenue 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ10H Medical legal issues HSJ10H Medical legal issues HSJ10H Medical legal issues HSJ10H Medical legal issues HSJ10H Medical legal issues (INTERVIEWER: READ OUT ONE BY ONE) Does this health establishment report the following to government agency (E.g. Health ministry, Statistics bureau, police)? Medical legal issues 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ11 Do you know of any health establishment similar to thi HSJ11 Do you know of any health establishment similar to thi HSJ11 Do you know of any health establishment similar to thi HSJ11 Do you know of any health establishment similar to thi HSJ11 Do you know of any health establishment similar to thi Do you know of any health establishment similar to this that has been penalized by the government for not adhering to minimum quality standards? (INTERVIEWER: POSSIBLE EXAMPLES OF NOT ADHERING TO MINIMAL QUALITY STANDARDS INCLUDE SELLING COUNTERFEIT AND EXPIRED DRUGS OR CAUSING ADVERSE EVENTS SUCH AS MATERNAL OR CHILD DEATHS) 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSJ12 An inspection from a government agency in the last yea HSJ12 An inspection from a government agency in the last yea HSJ12 An inspection from a government agency in the last yea HSJ12 An inspection from a government agency in the last yea HSJ12 An inspection from a government agency in the last yea Have you had an inspection from a government agency (Provincial council and Local authorities ) in the last year for monitoring the safety and quality of services provided by this health establishment? 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSK1A Paper based patient record system HSK1A Paper based patient record system HSK1A Paper based patient record system HSK1A Paper based patient record system HSK1A Paper based patient record system 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The following addresses this health establishment's business process and workflow management. 2) INTERVIEWER: READ OUT ONE BY ONE Does the health establishment use any of the following record systems? Paper based patient record system 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSK1B Electronic based patient record system HSK1B Electronic based patient record system HSK1B Electronic based patient record system HSK1B Electronic based patient record system HSK1B Electronic based patient record system INTERVIEWER: READ OUT ONE BY ONE Does the health establishment use any of the following record systems? Electronic based patient record system 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSK1C Paper based accounting system HSK1C Paper based accounting system HSK1C Paper based accounting system HSK1C Paper based accounting system HSK1C Paper based accounting system INTERVIEWER: READ OUT ONE BY ONE Does the health establishment use any of the following record systems? Paper based accounting system 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSK1D Electronic based accounting systems HSK1D Electronic based accounting systems HSK1D Electronic based accounting systems HSK1D Electronic based accounting systems HSK1D Electronic based accounting systems INTERVIEWER: READ OUT ONE BY ONE Does the health establishment use any of the following record systems? Electronic based accounting systems 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSK1E Paper based inventory system for drugs and medical sup HSK1E Paper based inventory system for drugs and medical sup HSK1E Paper based inventory system for drugs and medical sup HSK1E Paper based inventory system for drugs and medical sup HSK1E Paper based inventory system for drugs and medical sup INTERVIEWER: READ OUT ONE BY ONE Does the health establishment use any of the following record systems? Paper based inventory system for drugs and medical supplies 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSK1F Electronic based inventory system for drugs and medica HSK1F Electronic based inventory system for drugs and medica HSK1F Electronic based inventory system for drugs and medica HSK1F Electronic based inventory system for drugs and medica HSK1F Electronic based inventory system for drugs and medica INTERVIEWER: READ OUT ONE BY ONE Does the health establishment use any of the following record systems? Electronic based inventory system for drugs and medical supplies 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSK2A Send medical staff to continuing education HSK2A Send medical staff to continuing education HSK2A Send medical staff to continuing education HSK2A Send medical staff to continuing education HSK2A Send medical staff to continuing education INTERVIEWER: READ OUT ONE BY ONE Does this health establishment routinely carry out any of the following activities? Send medical staff to continuing education 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSK2B Disseminate clinical practice guidelines to staff HSK2B Disseminate clinical practice guidelines to staff HSK2B Disseminate clinical practice guidelines to staff HSK2B Disseminate clinical practice guidelines to staff HSK2B Disseminate clinical practice guidelines to staff INTERVIEWER: READ OUT ONE BY ONE Does this health establishment routinely carry out any of the following activities? Disseminate clinical practice guidelines to staff 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSK2C Produce internal report on care provided to patients HSK2C Produce internal report on care provided to patients HSK2C Produce internal report on care provided to patients HSK2C Produce internal report on care provided to patients HSK2C Produce internal report on care provided to patients INTERVIEWER: READ OUT ONE BY ONE Does this health establishment routinely carry out any of the following activities? Produce internal report on care provided to patients 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSK2D Prepare statistics on how many patients received key s HSK2D Prepare statistics on how many patients received key s HSK2D Prepare statistics on how many patients received key s HSK2D Prepare statistics on how many patients received key s HSK2D Prepare statistics on how many patients received key s INTERVIEWER: READ OUT ONE BY ONE Does this health establishment routinely carry out any of the following activities? Prepare statistics on how many patients received key services 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSK3A Diabetes care HSK3A Diabetes care HSK3A Diabetes care HSK3A Diabetes care HSK3A Diabetes care INTERVIEWER: READ OUT ONE BY ONE In this health establishment are there guidelines, for the following available and accessible for patients? Diabetes care 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSK3B Cancer management HSK3B Cancer management HSK3B Cancer management HSK3B Cancer management HSK3B Cancer management INTERVIEWER: READ OUT ONE BY ONE In this health establishment are there guidelines, for the following available and accessible for patients? Cancer management 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSK3C Cardiovascular disease HSK3C Cardiovascular disease HSK3C Cardiovascular disease HSK3C Cardiovascular disease HSK3C Cardiovascular disease INTERVIEWER: READ OUT ONE BY ONE In this health establishment are there guidelines, for the following available and accessible for patients? Cardiovascular disease 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSK3D Infection prevention and control HSK3D Infection prevention and control HSK3D Infection prevention and control HSK3D Infection prevention and control HSK3D Infection prevention and control INTERVIEWER: READ OUT ONE BY ONE In this health establishment are there guidelines, for the following available and accessible for patients? Infection prevention and control (e.g., dengue, leptospirosis) 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSK3E Depression HSK3E Depression HSK3E Depression HSK3E Depression HSK3E Depression INTERVIEWER: READ OUT ONE BY ONE In this health establishment are there guidelines, for the following available and accessible for patients? Depression 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSK3F Laboratory procedures HSK3F Laboratory procedures HSK3F Laboratory procedures HSK3F Laboratory procedures HSK3F Laboratory procedures INTERVIEWER: READ OUT ONE BY ONE In this health establishment are there guidelines, for the following available and accessible for patients? Laboratory procedures 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSK3G Diagnostic procedures HSK3G Diagnostic procedures HSK3G Diagnostic procedures HSK3G Diagnostic procedures HSK3G Diagnostic procedures INTERVIEWER: READ OUT ONE BY ONE In this health establishment are there guidelines, for the following available and accessible for patients? Diagnostic procedures (e.g., colonoscopy, endoscopy) 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSK4A Electricity connection HSK4A Electricity connection HSK4A Electricity connection HSK4A Electricity connection HSK4A Electricity connection INTERVIEWER: READ OUT ONE BY ONE Does this health establishment have the following assets or items? Electricity connection (that works more than half the time during business hours) 124 712 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE TO ANSWER (SPONTANEOUS) 1 Yes 2 No Sysmiss HSK4B Functioning backup generator HSK4B Functioning backup generator HSK4B Functioning backup generator HSK4B Functioning backup generator HSK4B Functioning backup generator INTERVIEWER: READ OUT ONE BY ONE Does this health establishment have the following assets or items? Functioning backup generator 124 712 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE TO ANSWER (SPONTANEOUS) 1 Yes 2 No Sysmiss HSK4C Air conditioning HSK4C Air conditioning HSK4C Air conditioning HSK4C Air conditioning HSK4C Air conditioning INTERVIEWER: READ OUT ONE BY ONE Does this health establishment have the following assets or items? Air conditioning 124 712 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE TO ANSWER (SPONTANEOUS) 1 Yes 2 No Sysmiss HSK4D Functioning computer HSK4D Functioning computer HSK4D Functioning computer HSK4D Functioning computer HSK4D Functioning computer INTERVIEWER: READ OUT ONE BY ONE Does this health establishment have the following assets or items? Functioning computer 124 712 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE TO ANSWER (SPONTANEOUS) 1 Yes 2 No Sysmiss HSK4E Functional ambulance or other vehicle for emergency tr HSK4E Functional ambulance or other vehicle for emergency tr HSK4E Functional ambulance or other vehicle for emergency tr HSK4E Functional ambulance or other vehicle for emergency tr HSK4E Functional ambulance or other vehicle for emergency tr INTERVIEWER: READ OUT ONE BY ONE Does this health establishment have the following assets or items? Functional ambulance or other vehicle for emergency transportation of Patients 124 712 -9 DON'T KNOW (SPONTANEOUS) -8 REFUSE TO ANSWER (SPONTANEOUS) 1 Yes 2 No Sysmiss HSN1 this health establishment receive support in the form o HSN1 this health establishment receive support in the form o HSN1 this health establishment receive support in the form o HSN1 this health establishment receive support in the form o HSN1 this health establishment receive support in the form o READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: Please provide the following information from the financial statements of this health establishment. Over fiscal year 2010/11, did this health establishment receive support in the form of donations, free inputs or co-funding, regardless of the source? If answer is No, then GO TO QUESTION N.2 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HSN2A Wages and allowances for staff recruited by the health HSN2A Wages and allowances for staff recruited by the health HSN2A Wages and allowances for staff recruited by the health HSN2A Wages and allowances for staff recruited by the health HSN2A Wages and allowances for staff recruited by the health SHOW CARD Approximately how much of each of the following items did you receive free of cost in the last year? Please estimate the value of the donation. Wages and allowances for staff recruited by the health establishment 14 822 -9 DON'T KNOW (SPONTANEOUS) 2000000 2590000 8040000 8200000 8500000 10000000 Sysmiss HSN2B Drugs HSN2B Drugs HSN2B Drugs HSN2B Drugs HSN2B Drugs SHOW CARD Approximately how much of each of the following items did you receive free of cost in the last year? Please estimate the value of the donation. Drugs 14 822 -9 DON'T KNOW (SPONTANEOUS) 100000 240000 400000 600000 800000 4000000 4500000 5000000 6500000 Sysmiss HSN2C Other medical supplies HSN2C Other medical supplies HSN2C Other medical supplies HSN2C Other medical supplies HSN2C Other medical supplies SHOW CARD Approximately how much of each of the following items did you receive free of cost in the last year? Please estimate the value of the donation. Other medical supplies 14 822 -9 DON'T KNOW (SPONTANEOUS) 200000 400000 1000000 1100000 1200000 3000000 8500000 Sysmiss HSN2D Fuel and other non-medical supplies HSN2D Fuel and other non-medical supplies HSN2D Fuel and other non-medical supplies HSN2D Fuel and other non-medical supplies HSN2D Fuel and other non-medical supplies SHOW CARD Approximately how much of each of the following items did you receive free of cost in the last year? Please estimate the value of the donation. Fuel and other non-medical supplies 14 822 -9 DON'T KNOW (SPONTANEOUS) 50000 132000 150000 700000 1000000 2000000 2500000 3000000 Sysmiss HSN2E Transport HSN2E Transport HSN2E Transport HSN2E Transport HSN2E Transport SHOW CARD Approximately how much of each of the following items did you receive free of cost in the last year? Please estimate the value of the donation. Transport 14 822 -9 DON'T KNOW (SPONTANEOUS) 10000 100000 800000 1000000 2800000 7500000 Sysmiss HSN2F Utilities HSN2F Utilities HSN2F Utilities HSN2F Utilities HSN2F Utilities SHOW CARD Approximately how much of each of the following items did you receive free of cost in the last year? Please estimate the value of the donation. Utilities 14 822 -9 DON'T KNOW (SPONTANEOUS) 1500000 Sysmiss HSN2G Purchase of equipment and other capital HSN2G Purchase of equipment and other capital HSN2G Purchase of equipment and other capital HSN2G Purchase of equipment and other capital HSN2G Purchase of equipment and other capital SHOW CARD Approximately how much of each of the following items did you receive free of cost in the last year? Please estimate the value of the donation. Purchase of equipment and other capital 14 822 -9 DON'T KNOW (SPONTANEOUS) 150000 180000 300000 500000 525000 2200000 2500000 3000000 4000000 Sysmiss HSN2H Other HSN2H Other HSN2H Other HSN2H Other HSN2H Other SHOW CARD Approximately how much of each of the following items did you receive free of cost in the last year? Please estimate the value of the donation. Other 14 822 -9 DON'T KNOW (SPONTANEOUS) 200000 1000000 Sysmiss HSN2DR Total annual cost of drugs HSN2DR Total annual cost of drugs HSN2DR Total annual cost of drugs HSN2DR Total annual cost of drugs HSN2DR Total annual cost of drugs INTERVIEWER: READ OUT ONE BY ONE For fiscal year 2010/11, please provide the following information about this health establishment by referring directly to the income statement: Total annual cost of drugs 124 712 -9 DON'T KNOW (SPONTANEOUS) 100000 240000 250000 350000 360000 400000 410000 500000 560000 600000 700000 720000 750000 800000 1000000 1080000 1200000 1480000 1500000 1600000 1800000 1900000 2000000 2200000 2400000 2500000 2800000 2842627 3000000 3554000 3600000 4000000 4200000 4300000 4450000 4773600 4800000 5000000 5500000 6000000 6204000 6500000 7200000 7500000 7900000 8000000 9000000 9600000 10000000 13000000 17000000 18000000 20000000 22000000 23000000 24000000 25000000 30000000 35000000 40000000 42000000 48000000 50000000 60000000 103000000 106117810 208000000 305000000 400000000 900000000 Sysmiss HSN2MED Total annual cost of other medical supplies HSN2MED Total annual cost of other medical supplies HSN2MED Total annual cost of other medical supplies HSN2MED Total annual cost of other medical supplies HSN2MED Total annual cost of other medical supplies INTERVIEWER: READ OUT ONE BY ONE For fiscal year 2010/11, please provide the following information about this health establishment by referring directly to the income statement: Total annual cost of other medical supplies 124 712 -9 DON'T KNOW (SPONTANEOUS) 10000 15000 20000 28496 40000 48000 50000 54000 60000 93600 100000 120000 200000 240000 300000 360000 400000 420000 500000 600000 624000 700000 800000 900000 1000000 1200000 1500000 2000000 2400000 2500000 2700000 3200000 3600000 4000000 5000000 6000000 7000000 7200000 8500000 9000000 10000000 12000000 13000000 15000000 20000000 25000000 31800000 66000000 300000000 453000000 Sysmiss HSA18 On the following scale, how would you rate the cleanli HSA18 On the following scale, how would you rate the cleanli HSA18 On the following scale, how would you rate the cleanli HSA18 On the following scale, how would you rate the cleanli HSA18 On the following scale, how would you rate the cleanli On the following scale, how would you rate the cleanliness of this health establishment? 124 712 1 Very Bad 2 Bad 3 Moderate 4 Good 5 Very Good Sysmiss HSA19 how would you rate the privacy offered to patients at HSA19 how would you rate the privacy offered to patients at HSA19 how would you rate the privacy offered to patients at HSA19 how would you rate the privacy offered to patients at HSA19 how would you rate the privacy offered to patients at On the following scale, how would you rate the privacy offered to patients at this health establishment? 124 712 1 Very Bad 2 Bad 3 Moderate 4 Good 5 Very Good Sysmiss HSA20 Was there clean water available for patients to drink HSA20 Was there clean water available for patients to drink HSA20 Was there clean water available for patients to drink HSA20 Was there clean water available for patients to drink HSA20 Was there clean water available for patients to drink Was there clean water available for patients to drink provided by the health establishment? 124 712 1 Yes 2 No Sysmiss HSA21 Did you ever see a care provider with a patient HSA21 Did you ever see a care provider with a patient HSA21 Did you ever see a care provider with a patient HSA21 Did you ever see a care provider with a patient HSA21 Did you ever see a care provider with a patient Did you ever see a care provider with a patient? 124 712 1 Yes 2 No Sysmiss HSA22 Did you ever see a provider wash his hands after treat HSA22 Did you ever see a provider wash his hands after treat HSA22 Did you ever see a provider wash his hands after treat HSA22 Did you ever see a provider wash his hands after treat HSA22 Did you ever see a provider wash his hands after treat Did you ever see a provider wash his hands after treating a patient? 124 712 1 Yes 2 No Sysmiss HSA23 Were there chairs available for patients to sit on whi HSA23 Were there chairs available for patients to sit on whi HSA23 Were there chairs available for patients to sit on whi HSA23 Were there chairs available for patients to sit on whi HSA23 Were there chairs available for patients to sit on whi Were there chairs available for patients to sit on while waiting to be seen by the provider? 124 712 1 Yes 2 No Sysmiss A17X. Interviewer Comments A17X. Interviewer Comments A17X. Interviewer Comments A17X. Interviewer Comments A17X. Interviewer Comments 13 All answered were accurately provided by the accountant All answered were accurately provided by the certain extent All answered were accurately provided using computers and establishment records Attempt was made to give accurate information.2010/11 admission registries were analysis and other information was given after estimation The firm is six month old.and express (salary/electricity supply) were for six month The main problem was lack of facilities to train nurses and las technicians.the problem mentioned in the diagram was not regarded problem The management of this establishment was changed in July 2011,therefore all statement are computerized. also the had been closed for 2 months. yet the exiting workers still server in the hospital lab. tents are done in another establishment The survey was success full despite interphones The survey was successful after mechin.the owner of the establishment thrice1st meeting was to obtain an appointment with the owner. figures are taken from the financial statements and therefore it is accurate They have identify access to finance and the biggest obstacle faced by this establishment ye reviving of the invented money too is an issue. therefore they are expecting loans as an aid for the development of the establishment75% of the patient This has started treating for internal patients since 2010.before that this operational as a normal health care. but it was registered as kumudu hospitals and continued in business since 2010.eventhough they have a pharmacy it is carried out as Unreliable answers were provided Vice president was co-operative obtained 100%information HO1A In what type of business is this establishment mainly a HO1A In what type of business is this establishment mainly a HO1A In what type of business is this establishment mainly a HO1A In what type of business is this establishment mainly a HO1A In what type of business is this establishment mainly a SHOW CARD In what type of business is this establishment mainly active? 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Hotel 2 Resort 3 Guest House 4 Bar 5 Nightclub 6 Restaurant 7 Tour agency 8 Travel agency 9 Community based enterprise 10 Other (PLEASE SPECIFY) ho1ax Sysmiss HO1AX. Others HO1AX. Others HO1AX. Others HO1AX. Others HO1AX. Others In what type of business is this establishment mainly active? Other HO3A Local travel agencies HO3A Local travel agencies HO3A Local travel agencies HO3A Local travel agencies HO3A Local travel agencies SHOW CARD In what tourism specific subsector is this enterprise active? Local travel agencies 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO3B International travel agencies HO3B International travel agencies HO3B International travel agencies HO3B International travel agencies HO3B International travel agencies SHOW CARD In what tourism specific subsector is this enterprise active? International travel agencies 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO3C Tour operators, taxis HO3C Tour operators, taxis HO3C Tour operators, taxis HO3C Tour operators, taxis HO3C Tour operators, taxis SHOW CARD In what tourism specific subsector is this enterprise active? Tour operators, taxis 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO3E Airline/air charter operators HO3E Airline/air charter operators HO3E Airline/air charter operators HO3E Airline/air charter operators HO3E Airline/air charter operators SHOW CARD In what tourism specific subsector is this enterprise active? Airline/air charter operators 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO3F Bars/Nightclubs HO3F Bars/Nightclubs HO3F Bars/Nightclubs HO3F Bars/Nightclubs HO3F Bars/Nightclubs SHOW CARD In what tourism specific subsector is this enterprise active? Bars/Nightclubs 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO3G LHotels in Sri Lanka HO3G LHotels in Sri Lanka HO3G LHotels in Sri Lanka HO3G LHotels in Sri Lanka HO3G LHotels in Sri Lanka SHOW CARD In what tourism specific subsector is this enterprise active? Hotels in Sri Lanka 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO3H Hotels in other countries HO3H Hotels in other countries HO3H Hotels in other countries HO3H Hotels in other countries HO3H Hotels in other countries SHOW CARD In what tourism specific subsector is this enterprise active? Hotels in other countries 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO3I Restaurants HO3I Restaurants HO3I Restaurants HO3I Restaurants HO3I Restaurants SHOW CARD In what tourism specific subsector is this enterprise active? Restaurants 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO3J Food or beverage suppliers HO3J Food or beverage suppliers HO3J Food or beverage suppliers HO3J Food or beverage suppliers HO3J Food or beverage suppliers SHOW CARD In what tourism specific subsector is this enterprise active? Food or beverage suppliers 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO3K Other enterprises in other industries HO3K Other enterprises in other industries HO3K Other enterprises in other industries HO3K Other enterprises in other industries HO3K Other enterprises in other industries SHOW CARD In what tourism specific subsector is this enterprise active? Other enterprises in other industries 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO4A ROOM-what percent of total annual sales HO4A ROOM-what percent of total annual sales HO4A ROOM-what percent of total annual sales HO4A ROOM-what percent of total annual sales HO4A ROOM-what percent of total annual sales SHOW CARD In fiscal year 2010/11, what percent of this establishment's total annual sales came from the following sources? Rooms 124 712 -9 DON'T KNOW (SPONTANEOUS) 2 5 10 15 20 25 30 35 40 45 50 55 60 65 70 71 75 80 85 90 95 100 Sysmiss HO4B Restaurants-what percent of total annual sales HO4B Restaurants-what percent of total annual sales HO4B Restaurants-what percent of total annual sales HO4B Restaurants-what percent of total annual sales HO4B Restaurants-what percent of total annual sales SHOW CARD In fiscal year 2010/11, what percent of this establishment's total annual sales came from the following sources? Restaurants INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR 124 712 -9 DON'T KNOW (SPONTANEOUS) 5 10 12 14 15 20 25 30 35 40 45 50 60 65 70 80 100 Sysmiss HO4C Bars/Night Club-what percent of total annual sales HO4C Bars/Night Club-what percent of total annual sales HO4C Bars/Night Club-what percent of total annual sales HO4C Bars/Night Club-what percent of total annual sales HO4C Bars/Night Club-what percent of total annual sales SHOW CARD In fiscal year 2010/11, what percent of this establishment's total annual sales came from the following sources? Bars/Night Club (INTERVIEWER: include respondent when applicable) 124 712 -9 DON'T KNOW (SPONTANEOUS) 3 5 7 10 12 15 20 25 30 35 40 47 50 60 70 80 90 Sysmiss HO4D Hosting functions-what percent of total annual sales HO4D Hosting functions-what percent of total annual sales HO4D Hosting functions-what percent of total annual sales HO4D Hosting functions-what percent of total annual sales HO4D Hosting functions-what percent of total annual sales SHOW CARD In fiscal year 2010/11, what percent of this establishment's total annual sales came from the following sources? Hosting functions 124 712 -9 DON'T KNOW (SPONTANEOUS) 3 5 6 8 10 15 20 25 30 35 45 50 55 70 75 80 98 100 Sysmiss HO4E Tours/Transportation-what percent of total annual sales HO4E Tours/Transportation-what percent of total annual sales HO4E Tours/Transportation-what percent of total annual sales HO4E Tours/Transportation-what percent of total annual sales HO4E Tours/Transportation-what percent of total annual sales SHOW CARD In fiscal year 2010/11, what percent of this establishment's total annual sales came from the following sources? Tours/Transportation 124 712 -9 DON'T KNOW (SPONTANEOUS) 2 5 8 10 20 75 100 Sysmiss HO4F Rents from shops and other in-house service providers-w HO4F Rents from shops and other in-house service providers-w HO4F Rents from shops and other in-house service providers-w HO4F Rents from shops and other in-house service providers-w HO4F Rents from shops and other in-house service providers-w SHOW CARD In fiscal year 2010/11, what percent of this establishment's total annual sales came from the following sources? Rents from shops and other in-house service providers 124 712 -9 DON'T KNOW (SPONTANEOUS) 5 10 20 25 Sysmiss HO4G Other-what percent of total annual sales HO4G Other-what percent of total annual sales HO4G Other-what percent of total annual sales HO4G Other-what percent of total annual sales HO4G Other-what percent of total annual sales SHOW CARD In fiscal year 2010/11, what percent of this establishment's total annual sales came from the following sources? Other 124 712 -9 DON'T KNOW (SPONTANEOUS) 2 5 10 20 40 Sysmiss HO7A Business travelers from abroad HO7A Business travelers from abroad HO7A Business travelers from abroad HO7A Business travelers from abroad HO7A Business travelers from abroad READ OUT In fiscal year 2010/11, what percent of this establishment's total annual sales were from: Business travelers from abroad INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% (UNLESS RESPONDENT DOES NOT KNOW) 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 5 8 10 13 15 20 25 30 35 40 50 60 70 80 100 Sysmiss HO7B Business travelers from Sri Lanka HO7B Business travelers from Sri Lanka HO7B Business travelers from Sri Lanka HO7B Business travelers from Sri Lanka HO7B Business travelers from Sri Lanka READ OUT In fiscal year 2010/11, what percent of this establishment's total annual sales were from: Business travelers from Sri Lanka INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% (UNLESS RESPONDENT DOES NOT KNOW) 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 5 6 7 10 15 20 25 30 35 40 45 50 60 63 70 75 80 95 98 100 Sysmiss HO7C Vacation travelers from abroad HO7C Vacation travelers from abroad HO7C Vacation travelers from abroad HO7C Vacation travelers from abroad HO7C Vacation travelers from abroad READ OUT In fiscal year 2010/11, what percent of this establishment's total annual sales were from: Vacation travelers from abroad INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% (UNLESS RESPONDENT DOES NOT KNOW) 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 2 4 5 10 15 20 25 30 35 40 45 50 55 60 70 75 79 80 85 87 88 90 95 98 100 Sysmiss HO7D Vacation travelers from Sri Lanka HO7D Vacation travelers from Sri Lanka HO7D Vacation travelers from Sri Lanka HO7D Vacation travelers from Sri Lanka HO7D Vacation travelers from Sri Lanka READ OUT In fiscal year 2010/11, what percent of this establishment's total annual sales were from: Vacation travelers from Sri Lanka INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% (UNLESS RESPONDENT DOES NOT KNOW) 124 712 -9 DON'T KNOW (SPONTANEOUS) 2 3 5 10 13 15 20 25 28 30 35 40 45 50 55 60 65 75 80 90 95 96 100 Sysmiss HO7E what percent of this establishment's sales were from re HO7E what percent of this establishment's sales were from re HO7E what percent of this establishment's sales were from re HO7E what percent of this establishment's sales were from re HO7E what percent of this establishment's sales were from re In fiscal year 2010/11, approximately what percent of this establishment's sales were from repeat customers? 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 2 5 7 9 10 12 15 20 25 30 40 42 45 50 55 60 70 75 80 90 Sysmiss HO10A Countries that accounted for the greatest share of int HO10A Countries that accounted for the greatest share of int HO10A Countries that accounted for the greatest share of int HO10A Countries that accounted for the greatest share of int HO10A Countries that accounted for the greatest share of int In fiscal year 2010/11, what were the three countries that accounted for the greatest share of international business and vacation travelers? Country 1 124 712 -7 DOES NOT APPLY (SPONTANEOUS) 2 15 33 43 49 65 82 90 111 118 121 129 145 203 208 241 243 244 Sysmiss HO10B Countries that accounted for the greatest share of int HO10B Countries that accounted for the greatest share of int HO10B Countries that accounted for the greatest share of int HO10B Countries that accounted for the greatest share of int HO10B Countries that accounted for the greatest share of int In fiscal year 2010/11, what were the three countries that accounted for the greatest share of international business and vacation travelers? Country 2 124 712 -7 DOES NOT APPLY (SPONTANEOUS) 4 15 16 24 49 82 90 111 117 118 121 129 130 145 146 160 166 169 176 178 193 243 244 Sysmiss HO10C Countries that accounted for the greatest share of int HO10C Countries that accounted for the greatest share of int HO10C Countries that accounted for the greatest share of int HO10C Countries that accounted for the greatest share of int HO10C Countries that accounted for the greatest share of int In fiscal year 2010/11, what were the three countries that accounted for the greatest share of international business and vacation travelers? Country 3 124 712 -7 DOES NOT APPLY (SPONTANEOUS) 1 3 15 43 49 65 81 82 90 111 115 118 119 121 128 129 145 177 183 190 193 203 221 223 228 242 243 244 Sysmiss SARD16. In fiscal year 2010/11, for the main input that this SARD16. In fiscal year 2010/11, for the main input that this SARD16. In fiscal year 2010/11, for the main input that this SARD16. In fiscal year 2010/11, for the main input that this SARD16. In fiscal year 2010/11, for the main input that this In fiscal year 2010/11, for the main input that this establishment purchases, how many suppliers did this establishment use? 124 712 -9 DON'T KNOW(SPONTANEOUS) 1 None 2 One 3 2-5 4 More than 5 Sysmiss SARD17 In fiscal year 2010/11, for the main input that this SARD17 In fiscal year 2010/11, for the main input that this SARD17 In fiscal year 2010/11, for the main input that this SARD17 In fiscal year 2010/11, for the main input that this SARD17 In fiscal year 2010/11, for the main input that this READ OUT In fiscal year 2010/11, for the main input that this establishment purchases, how many suppliers could this establishment have purchased from? 124 712 -9 DON'T KNOW(SPONTANEOUS) 1 None 2 One 3 2-5 4 More than 5 Sysmiss SARD18. In fiscal year 2010/11, for the main product that th SARD18. In fiscal year 2010/11, for the main product that th SARD18. In fiscal year 2010/11, for the main product that th SARD18. In fiscal year 2010/11, for the main product that th SARD18. In fiscal year 2010/11, for the main product that th READ OUT In fiscal year 2010/11, for the main product that this establishment sells, how many customers did this establishment have? 124 712 -9 DON'T KNOW(SPONTANEOUS) 1 None 2 One 3 2-5 4 More than 5 Sysmiss BD19.In fiscal year 2010/11, for the main product that this BD19.In fiscal year 2010/11, for the main product that this BD19.In fiscal year 2010/11, for the main product that this BD19.In fiscal year 2010/11, for the main product that this BD19.In fiscal year 2010/11, for the main product that this READ OUT In fiscal year 2010/11, for the main product that this establishment sells, how many potential customers exist, whether they buy from this establishment or not? 124 712 -9 DON'T KNOW(SPONTANEOUS) 1 None 2 One 3 2-5 4 More than 5 Sysmiss HO11 Does this establishment offer food and drink HO11 Does this establishment offer food and drink HO11 Does this establishment offer food and drink HO11 Does this establishment offer food and drink HO11 Does this establishment offer food and drink Does this establishment offer food and drink? 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO12A Food purchased percent of domestic origin from firms o HO12A Food purchased percent of domestic origin from firms o HO12A Food purchased percent of domestic origin from firms o HO12A Food purchased percent of domestic origin from firms o HO12A Food purchased percent of domestic origin from firms o In fiscal year 2010/11, as a proportion of all food purchased this year, what percent of were: Of domestic origin from firms owned by main owners of establishment 124 712 -9 DON'T KNOW (SPONTANEOUS) 10 15 20 30 40 50 60 70 80 100 Sysmiss HO12B Food purchased percent of domestic origin from other f HO12B Food purchased percent of domestic origin from other f HO12B Food purchased percent of domestic origin from other f HO12B Food purchased percent of domestic origin from other f HO12B Food purchased percent of domestic origin from other f In fiscal year 2010/11, as a proportion of all food purchased this year, what percent of were: Of domestic origin from other firms 124 712 -9 DON'T KNOW (SPONTANEOUS) 10 20 30 40 50 60 65 70 75 80 90 93 95 100 Sysmiss HO12C Food purchased percent of Imported directly HO12C Food purchased percent of Imported directly HO12C Food purchased percent of Imported directly HO12C Food purchased percent of Imported directly HO12C Food purchased percent of Imported directly In fiscal year 2010/11, as a proportion of all food purchased this year, what percent of were: Imported directly 124 712 -9 DON'T KNOW (SPONTANEOUS) 5 10 20 25 50 Sysmiss HO12D Food purchased percent of Imported indirectly HO12D Food purchased percent of Imported indirectly HO12D Food purchased percent of Imported indirectly HO12D Food purchased percent of Imported indirectly HO12D Food purchased percent of Imported indirectly In fiscal year 2010/11, as a proportion of all food purchased this year, what percent of were: Imported indirectly 124 712 -9 DON'T KNOW (SPONTANEOUS) 5 7 10 15 20 40 Sysmiss HO13A Beverages purchased percent of domestic origin from fi HO13A Beverages purchased percent of domestic origin from fi HO13A Beverages purchased percent of domestic origin from fi HO13A Beverages purchased percent of domestic origin from fi HO13A Beverages purchased percent of domestic origin from fi SHOW CARD In fiscal year 2010/11, as a proportion of all beverages purchased this year, what percent of were: Of domestic origin from firms owned by main owners of establishment INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% (UNLESS RESPONDENT DOES NOT KNOW) 124 712 -9 DON'T KNOW (SPONTANEOUS) 5 10 20 30 40 50 60 70 80 100 Sysmiss HO13B Beverages purchased percent of domestic origin from ot HO13B Beverages purchased percent of domestic origin from ot HO13B Beverages purchased percent of domestic origin from ot HO13B Beverages purchased percent of domestic origin from ot HO13B Beverages purchased percent of domestic origin from ot SHOW CARD In fiscal year 2010/11, as a proportion of all beverages purchased this year, what percent of were: Of domestic origin from other firms INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% (UNLESS RESPONDENT DOES NOT KNOW) 124 712 -9 DON'T KNOW (SPONTANEOUS) 5 10 20 25 30 40 50 60 70 75 80 85 89 90 95 100 Sysmiss HO13C Beverages purchased percent of Imported directly HO13C Beverages purchased percent of Imported directly HO13C Beverages purchased percent of Imported directly HO13C Beverages purchased percent of Imported directly HO13C Beverages purchased percent of Imported directly SHOW CARD In fiscal year 2010/11, as a proportion of all beverages purchased this year, what percent of were: Imported directly INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% (UNLESS RESPONDENT DOES NOT KNOW) 124 712 -9 DON'T KNOW (SPONTANEOUS) 5 10 20 25 40 50 60 90 100 Sysmiss HO13D Beverages purchased percent of Imported indirectly HO13D Beverages purchased percent of Imported indirectly HO13D Beverages purchased percent of Imported indirectly HO13D Beverages purchased percent of Imported indirectly HO13D Beverages purchased percent of Imported indirectly SHOW CARD In fiscal year 2010/11, as a proportion of all beverages purchased this year, what percent of were: Imported indirectly INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% (UNLESS RESPONDENT DOES NOT KNOW) 124 712 -9 DON'T KNOW (SPONTANEOUS) 5 10 11 15 20 30 50 70 80 95 Sysmiss HO22A Quality or standards rate obstacle to procuring food a HO22A Quality or standards rate obstacle to procuring food a HO22A Quality or standards rate obstacle to procuring food a HO22A Quality or standards rate obstacle to procuring food a HO22A Quality or standards rate obstacle to procuring food a SHOW CARD Please rate each obstacle to procuring food and drink locally? Quality or standards Sensitive question, no clarification can be offered 124 712 -9 DON’T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe obstacle Sysmiss HO22B Variety- rate obstacle to procuring food and drink loc HO22B Variety- rate obstacle to procuring food and drink loc HO22B Variety- rate obstacle to procuring food and drink loc HO22B Variety- rate obstacle to procuring food and drink loc HO22B Variety- rate obstacle to procuring food and drink loc SHOW CARD Please rate each obstacle to procuring food and drink locally? Variety Sensitive question, no clarification can be offered 124 712 -9 DON’T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe obstacle Sysmiss HO22C Reliability of providers- rate obstacle to procuring f HO22C Reliability of providers- rate obstacle to procuring f HO22C Reliability of providers- rate obstacle to procuring f HO22C Reliability of providers- rate obstacle to procuring f HO22C Reliability of providers- rate obstacle to procuring f SHOW CARD Please rate each obstacle to procuring food and drink locally? Reliability of providers Sensitive question, no clarification can be offered 124 712 -9 DON’T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe obstacle Sysmiss HO22D Volume available- rate obstacle to procuring food and HO22D Volume available- rate obstacle to procuring food and HO22D Volume available- rate obstacle to procuring food and HO22D Volume available- rate obstacle to procuring food and HO22D Volume available- rate obstacle to procuring food and SHOW CARD Please rate each obstacle to procuring food and drink locally? Volume available Sensitive question, no clarification can be offered 124 712 -9 DON’T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe obstacle Sysmiss HO22E Legal restriction- rate obstacle to procuring food and HO22E Legal restriction- rate obstacle to procuring food and HO22E Legal restriction- rate obstacle to procuring food and HO22E Legal restriction- rate obstacle to procuring food and HO22E Legal restriction- rate obstacle to procuring food and SHOW CARD Please rate each obstacle to procuring food and drink locally? Legal restriction Sensitive question, no clarification can be offered 124 712 -9 DON’T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe obstacle Sysmiss HO30A Does this establishment offer accommodation? HO30A Does this establishment offer accommodation? HO30A Does this establishment offer accommodation? HO30A Does this establishment offer accommodation? HO30A Does this establishment offer accommodation? Does this establishment offer accommodation? If answer is No, then GO TO L.1 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO31 What was this establishment's average occupancy rate re HO31 What was this establishment's average occupancy rate re HO31 What was this establishment's average occupancy rate re HO31 What was this establishment's average occupancy rate re HO31 What was this establishment's average occupancy rate re In fiscal year 2010/11, what was this establishment's average occupancy rate relative to its maximum capacity? 97 739 -9 DON'T KNOW (SPONTANEOUS) 20 25 26 30 40 45 46 50 60 65 68 70 75 78 80 85 86 87 90 95 Sysmiss HO32 What was this establishment's average occupancy rate re HO32 What was this establishment's average occupancy rate re HO32 What was this establishment's average occupancy rate re HO32 What was this establishment's average occupancy rate re HO32 What was this establishment's average occupancy rate re In the high season of fiscal year 2010/11, what was this establishment's average occupancy rate relative to its maximum capacity? 97 739 -9 DON'T KNOW (SPONTANEOUS) 25 30 35 38 40 50 60 70 75 80 85 86 89 90 95 96 98 100 Sysmiss HO33 What is this establishment's current published rate (ra HO33 What is this establishment's current published rate (ra HO33 What is this establishment's current published rate (ra HO33 What is this establishment's current published rate (ra HO33 What is this establishment's current published rate (ra In the high season of fiscal year 2010/11, what is this establishment's current published rate (rack rate) for a standard double room? 97 739 -9 DON'T KNOW (SPONTANEOUS) 600 650 750 800 850 900 1000 1100 1200 1500 1600 1650 1800 2000 2500 2596 2632 3000 3085 3250 3300 3500 3750 4000 4400 4500 4800 4900 5000 5500 5800 6500 7000 7500 7840 8000 8250 8500 8800 9000 9500 10000 10500 12500 12750 13000 13500 14000 15000 21000 26900 27000 40000 Sysmiss HO34 What was this establishment's average occupancy rate re HO34 What was this establishment's average occupancy rate re HO34 What was this establishment's average occupancy rate re HO34 What was this establishment's average occupancy rate re HO34 What was this establishment's average occupancy rate re In the low season of fiscal year 2010/11, what was this establishment's average occupancy rate relative to its maximum capacity? 97 739 -9 DON'T KNOW (SPONTANEOUS) 5 10 15 18 20 25 28 30 35 40 45 50 60 65 68 70 75 80 Sysmiss HO35 What is this establishment's current published rate (ra HO35 What is this establishment's current published rate (ra HO35 What is this establishment's current published rate (ra HO35 What is this establishment's current published rate (ra HO35 What is this establishment's current published rate (ra In the low season of fiscal year 2010/11, what is this establishment's current published rate (rack rate) for a standard double room? 97 739 -9 DON'T KNOW (SPONTANEOUS) 550 600 750 800 900 1000 1100 1200 1250 1300 1500 1600 1650 1750 1800 2000 2500 2596 2632 2700 3000 3250 3300 3500 4000 4400 4500 5000 5300 5500 5600 5800 6500 7000 7500 8500 9690 10000 12000 12500 13000 13500 14000 17000 20000 21990 40000 50000 Sysmiss L5 How many permanent full-time individuals that worked in t L5 How many permanent full-time individuals that worked in t L5 How many permanent full-time individuals that worked in t L5 How many permanent full-time individuals that worked in t L5 How many permanent full-time individuals that worked in t At the end of fiscal year 2010/11, how many permanent full-time employees of this establishment for the following categories were female? 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 4 5 6 7 9 10 12 14 15 18 20 25 26 Sysmiss L6A How many full-time seasonal or temporary employees emplo L6A How many full-time seasonal or temporary employees emplo L6A How many full-time seasonal or temporary employees emplo L6A How many full-time seasonal or temporary employees emplo L6A How many full-time seasonal or temporary employees emplo How many full-time seasonal or temporary employees employed throughout fiscal year 2010/11 were female? (INTERVIEWER: Full-time, temporary workers are all paid short-term (i.e. for less than a year) employees with no guarantee of renewal of contract employment and work 8 or more hours per day) 53 783 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 6 10 15 20 Sysmiss HO50A Managers- how many permanent, full-time employees were HO50A Managers- how many permanent, full-time employees were HO50A Managers- how many permanent, full-time employees were HO50A Managers- how many permanent, full-time employees were HO50A Managers- how many permanent, full-time employees were READ OUT At the end of fiscal year 2010/11, how many permanent, full-time employees were: Managers 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 4 5 6 7 8 9 10 11 13 14 15 20 26 90 Sysmiss HO50B Professional staff - how many permanent, full-time emp HO50B Professional staff - how many permanent, full-time emp HO50B Professional staff - how many permanent, full-time emp HO50B Professional staff - how many permanent, full-time emp HO50B Professional staff - how many permanent, full-time emp READ OUT At the end of fiscal year 2010/11, how many permanent, full-time employees were: Professional staff (accountants/lawyers etc.) 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 4 5 6 7 8 10 24 30 40 44 Sysmiss HO50C Front desk staff/Receptionists- how many permanent, fu HO50C Front desk staff/Receptionists- how many permanent, fu HO50C Front desk staff/Receptionists- how many permanent, fu HO50C Front desk staff/Receptionists- how many permanent, fu HO50C Front desk staff/Receptionists- how many permanent, fu READ OUT At the end of fiscal year 2010/11, how many permanent, full-time employees were: Front desk staff/Receptionists 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 4 5 6 8 9 10 11 12 13 18 20 22 60 66 Sysmiss HO50D Cleaning staff- how many permanent, full-time employee HO50D Cleaning staff- how many permanent, full-time employee HO50D Cleaning staff- how many permanent, full-time employee HO50D Cleaning staff- how many permanent, full-time employee HO50D Cleaning staff- how many permanent, full-time employee READ OUT At the end of fiscal year 2010/11, how many permanent, full-time employees were: Cleaning staff 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 4 5 6 7 8 10 14 15 16 20 25 30 40 54 55 180 Sysmiss HO50E Cooks- how many permanent, full-time employees were HO50E Cooks- how many permanent, full-time employees were HO50E Cooks- how many permanent, full-time employees were HO50E Cooks- how many permanent, full-time employees were HO50E Cooks- how many permanent, full-time employees were READ OUT At the end of fiscal year 2010/11, how many permanent, full-time employees were: Cooks 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 4 5 6 7 8 9 10 12 14 15 16 20 25 29 35 40 45 50 80 200 480 Sysmiss HO50F Waiters/Bar men- how many permanent, full-time employe HO50F Waiters/Bar men- how many permanent, full-time employe HO50F Waiters/Bar men- how many permanent, full-time employe HO50F Waiters/Bar men- how many permanent, full-time employe HO50F Waiters/Bar men- how many permanent, full-time employe READ OUT At the end of fiscal year 2010/11, how many permanent, full-time employees were: Waiters/Bar men 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 16 20 30 39 40 44 45 50 105 115 126 300 Sysmiss HO50G Tour operators- how many permanent, full-time employee HO50G Tour operators- how many permanent, full-time employee HO50G Tour operators- how many permanent, full-time employee HO50G Tour operators- how many permanent, full-time employee HO50G Tour operators- how many permanent, full-time employee READ OUT At the end of fiscal year 2010/11, how many permanent, full-time employees were: Tour operators 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 5 6 9 10 15 100 135 Sysmiss HO50H Other- how many permanent, full-time employees were HO50H Other- how many permanent, full-time employees were HO50H Other- how many permanent, full-time employees were HO50H Other- how many permanent, full-time employees were HO50H Other- how many permanent, full-time employees were READ OUT At the end of fiscal year 2010/11, how many permanent, full-time employees were: Other 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 4 5 6 7 8 9 10 16 20 22 23 25 26 28 31 32 48 53 Sysmiss HO51A How serious an obstacle are the Managers HO51A How serious an obstacle are the Managers HO51A How serious an obstacle are the Managers HO51A How serious an obstacle are the Managers HO51A How serious an obstacle are the Managers SHOW CARD How serious an obstacle are the following categories? Managers Sensitive question, no clarification can be offered 124 712 -9 DON’T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe obstacle Sysmiss HO51B How serious an obstacle are the Professional staff HO51B How serious an obstacle are the Professional staff HO51B How serious an obstacle are the Professional staff HO51B How serious an obstacle are the Professional staff HO51B How serious an obstacle are the Professional staff SHOW CARD How serious an obstacle are the following categories? Professional staff (accountants/lawyers etc.) Sensitive question, no clarification can be offered 124 712 -9 DON’T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe obstacle Sysmiss HO51C How serious an obstacle are the Front desk staff/ Rece HO51C How serious an obstacle are the Front desk staff/ Rece HO51C How serious an obstacle are the Front desk staff/ Rece HO51C How serious an obstacle are the Front desk staff/ Rece HO51C How serious an obstacle are the Front desk staff/ Rece SHOW CARD How serious an obstacle are the following categories? Front desk staff/Receptionists Sensitive question, no clarification can be offered 124 712 -9 DON’T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe obstacle Sysmiss HO51D How serious an obstacle are the Cleaning staff HO51D How serious an obstacle are the Cleaning staff HO51D How serious an obstacle are the Cleaning staff HO51D How serious an obstacle are the Cleaning staff HO51D How serious an obstacle are the Cleaning staff SHOW CARD How serious an obstacle are the following categories? Cleaning staff Sensitive question, no clarification can be offered 124 712 -9 DON’T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe obstacle Sysmiss HO51E How serious an obstacle are the Cooks HO51E How serious an obstacle are the Cooks HO51E How serious an obstacle are the Cooks HO51E How serious an obstacle are the Cooks HO51E How serious an obstacle are the Cooks SHOW CARD How serious an obstacle are the following categories? Cooks Sensitive question, no clarification can be offered 124 712 -9 DON’T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe obstacle Sysmiss HO51F How serious an obstacle are the Waiters/Barmen HO51F How serious an obstacle are the Waiters/Barmen HO51F How serious an obstacle are the Waiters/Barmen HO51F How serious an obstacle are the Waiters/Barmen HO51F How serious an obstacle are the Waiters/Barmen SHOW CARD How serious an obstacle are the following categories? Waiters/Barmen Sensitive question, no clarification can be offered 124 712 -9 DON’T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe obstacle Sysmiss HO51G How serious an obstacle are the Tour operators HO51G How serious an obstacle are the Tour operators HO51G How serious an obstacle are the Tour operators HO51G How serious an obstacle are the Tour operators HO51G How serious an obstacle are the Tour operators SHOW CARD How serious an obstacle are the following categories? Tour operators Sensitive question, no clarification can be offered 124 712 -9 DON’T KNOW (SPONTANEOUS) -7 DOES NOT APPLY (SPONTANEOUS) No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe obstacle Sysmiss HO1B Is this establishment classified by the Sri Lanka Touri HO1B Is this establishment classified by the Sri Lanka Touri HO1B Is this establishment classified by the Sri Lanka Touri HO1B Is this establishment classified by the Sri Lanka Touri HO1B Is this establishment classified by the Sri Lanka Touri READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The purpose of the following questions is to allow us to get insight into some management aspects. Is this establishment classified by the Sri Lanka Tourism boards? 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO30 What is your current classification with the Sri Lanka HO30 What is your current classification with the Sri Lanka HO30 What is your current classification with the Sri Lanka HO30 What is your current classification with the Sri Lanka HO30 What is your current classification with the Sri Lanka SHOW CARD What is your current classification with the Sri Lanka tourism board? 124 712 -9 DON'T KNOW (SPONTANEOUS) No classification 1 One Star 2 Two Star 3 Three Star 4 Four Star 5 Five Star 6 A Grade 7 B Grade Sysmiss HO17A What marketing channels does Catalogs HO17A What marketing channels does Catalogs HO17A What marketing channels does Catalogs HO17A What marketing channels does Catalogs HO17A What marketing channels does Catalogs SHOW CARD What marketing channels does this establishment use? Catalogs 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO17B What marketing channels does Newspapers HO17B What marketing channels does Newspapers HO17B What marketing channels does Newspapers HO17B What marketing channels does Newspapers HO17B What marketing channels does Newspapers SHOW CARD What marketing channels does this establishment use? Newspapers 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO17C What marketing channels does Billboards HO17C What marketing channels does Billboards HO17C What marketing channels does Billboards HO17C What marketing channels does Billboards HO17C What marketing channels does Billboards SHOW CARD What marketing channels does this establishment use? Billboards 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO17D What marketing channels does Magazines HO17D What marketing channels does Magazines HO17D What marketing channels does Magazines HO17D What marketing channels does Magazines HO17D What marketing channels does Magazines SHOW CARD What marketing channels does this establishment use? Magazines 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO17E What marketing channels does TV HO17E What marketing channels does TV HO17E What marketing channels does TV HO17E What marketing channels does TV HO17E What marketing channels does TV SHOW CARD What marketing channels does this establishment use? TV 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO17F What marketing channels does Radio HO17F What marketing channels does Radio HO17F What marketing channels does Radio HO17F What marketing channels does Radio HO17F What marketing channels does Radio SHOW CARD What marketing channels does this establishment use? Radio 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO17G What marketing channels does Direct mail/fax HO17G What marketing channels does Direct mail/fax HO17G What marketing channels does Direct mail/fax HO17G What marketing channels does Direct mail/fax HO17G What marketing channels does Direct mail/fax SHOW CARD What marketing channels does this establishment use? Direct mail/fax 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO17H What marketing channels does Own website HO17H What marketing channels does Own website HO17H What marketing channels does Own website HO17H What marketing channels does Own website HO17H What marketing channels does Own website SHOW CARD What marketing channels does this establishment use? Own website 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO17I What marketing channels does National promotion websit HO17I What marketing channels does National promotion websit HO17I What marketing channels does National promotion websit HO17I What marketing channels does National promotion websit HO17I What marketing channels does National promotion websit SHOW CARD What marketing channels does this establishment use? National promotion website 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO17J What marketing channels does Other websites HO17J What marketing channels does Other websites HO17J What marketing channels does Other websites HO17J What marketing channels does Other websites HO17J What marketing channels does Other websites SHOW CARD What marketing channels does this establishment use? Other websites 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO17K What marketing channels does Other HO17K What marketing channels does Other HO17K What marketing channels does Other HO17K What marketing channels does Other HO17K What marketing channels does Other SHOW CARD What marketing channels does this establishment use? Other 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO17KX OTHER SPECIFY HO17KX OTHER SPECIFY HO17KX OTHER SPECIFY HO17KX OTHER SPECIFY HO17KX OTHER SPECIFY SHOW CARD What marketing channels does this establishment use? Other (specify) 2 Guide books Introducing other through the customers HO20A Tourism and Leisure show in England HO20A Tourism and Leisure show in England HO20A Tourism and Leisure show in England HO20A Tourism and Leisure show in England HO20A Tourism and Leisure show in England SHOW CARD Do you attend the following travel shows? Tourism and Leisure show in England 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO20B International Tourism Bourse in Germany HO20B International Tourism Bourse in Germany HO20B International Tourism Bourse in Germany HO20B International Tourism Bourse in Germany HO20B International Tourism Bourse in Germany SHOW CARD Do you attend the following travel shows? International Tourism Bourse in Germany 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO20C International Tourism Bourse in Italy HO20C International Tourism Bourse in Italy HO20C International Tourism Bourse in Italy HO20C International Tourism Bourse in Italy HO20C International Tourism Bourse in Italy SHOW CARD Do you attend the following travel shows? International Tourism Bourse in Italy 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO20D JATA in Japan HO20D JATA in Japan HO20D JATA in Japan HO20D JATA in Japan HO20D JATA in Japan SHOW CARD Do you attend the following travel shows? JATA in Japan 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO36A Does this establishment use information technologies HO36A Does this establishment use information technologies HO36A Does this establishment use information technologies HO36A Does this establishment use information technologies HO36A Does this establishment use information technologies Does this establishment use information technologies? If No, please go to BD.64 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO36Ba Front-office applications HO36Ba Front-office applications HO36Ba Front-office applications HO36Ba Front-office applications HO36Ba Front-office applications READ OUT What specific tasks are information technologies used for? Front-office applications (e.g., reservations, guest accounting, occupancy, room availability) 103 733 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO36Bc Back-office applications HO36Bc Back-office applications HO36Bc Back-office applications HO36Bc Back-office applications HO36Bc Back-office applications READ OUT What specific tasks are information technologies used for? Back-office applications (e.g., personnel, payroll, inventory control, financial reporting) 103 733 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO36Bd Develop and manage guest databases HO36Bd Develop and manage guest databases HO36Bd Develop and manage guest databases HO36Bd Develop and manage guest databases HO36Bd Develop and manage guest databases READ OUT What specific tasks are information technologies used for? Develop and manage guest databases 103 733 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO36Be Market research and planning HO36Be Market research and planning HO36Be Market research and planning HO36Be Market research and planning HO36Be Market research and planning READ OUT What specific tasks are information technologies used for? Market research and planning 103 733 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO36Bf Guest-related interfaces HO36Bf Guest-related interfaces HO36Bf Guest-related interfaces HO36Bf Guest-related interfaces HO36Bf Guest-related interfaces READ OUT What specific tasks are information technologies used for? Guest-related interfaces (e.g. in-room movies, voice mail, in-room safe) 103 733 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO40 how many inspections took place at this establishment HO40 how many inspections took place at this establishment HO40 how many inspections took place at this establishment HO40 how many inspections took place at this establishment HO40 how many inspections took place at this establishment READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The following questions assess how establishments, such as this one, deal with government officials and their agencies. In fiscal year 2010/11, how many inspections took place at this establishment? INTERVIEWER: IF 0, PLEASE GO TO I.2 124 712 -9 DON'T KNOW (SPONTANEOUS) 1 2 3 4 5 6 7 10 12 15 16 18 20 24 72 Sysmiss HO41A National Social Security Institute HO41A National Social Security Institute HO41A National Social Security Institute HO41A National Social Security Institute HO41A National Social Security Institute Did any of the following agencies inspect this establishment? National Social Security Institute 94 742 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO41B Municipal Police HO41B Municipal Police HO41B Municipal Police HO41B Municipal Police HO41B Municipal Police Did any of the following agencies inspect this establishment? Municipal Police 94 742 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO41C Hygiene / Epidemiology HO41C Hygiene / Epidemiology HO41C Hygiene / Epidemiology HO41C Hygiene / Epidemiology HO41C Hygiene / Epidemiology Did any of the following agencies inspect this establishment? Hygiene/Epidemiology 94 742 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO41D Fire HO41D Fire HO41D Fire HO41D Fire HO41D Fire Did any of the following agencies inspect this establishment? Fire 94 742 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO41E Environmental HO41E Environmental HO41E Environmental HO41E Environmental HO41E Environmental Did any of the following agencies inspect this establishment? Environmental 94 742 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss HO41F Tourism development authority HO41F Tourism development authority HO41F Tourism development authority HO41F Tourism development authority HO41F Tourism development authority Did any of the following agencies inspect this establishment? Tourism development authority 94 742 -9 DON'T KNOW (SPONTANEOUS) 1 Yes 2 No Sysmiss 743 93 1.015 335.998 22.635 50.437 Strict assumption: eligible establishments are only those for which it was possible to directly determine eligibility. 743 93 0.972 347.966 27.606 55.783 Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. 743 93 1.448 432.612 33.364 68.324 Weak assumption: in addition to the establishments included in points a and b, all establishments for which it was not possible to contact or that refused the screening questionnaire are assumed eligible. This definition includes as eligible establishments with dead or out of service phone lines, establishments that never answered the phone, and establishments with incorrect addresses for which it was impossible to find a new address. Under the weak assumption only observed non-eligible units are excluded from universe projections.