DDI_BFA_2009_ES_v01_M_WBAntonina Redko
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NADAVersion 01Enterprise Survey 2009ES 2009BFA_2009_ES_v01_M_WBWorld Bank
TNS Opinion
Research & Marketing Services (RMS) - Ltd. Nigeria
NADAWorld BankEnterprise Survey [en/oth]An Enterprise Survey is a firm-level survey of a representative sample of an economy's private sector. Firm-level surveys have been conducted since 1998 by different units within the World Bank. Since 2005-06, most data collection efforts have been centralized within the Enterprise Analysis Unit. The Enterprise Surveys are conducted every three to four years across all geographic regions and cover small, medium, and large companies. Data are used to create indicators that benchmark the quality of the business and investment climate across countries.The survey was conducted in Burkina Faso from May 15, 2008, to Oct. 10, 2009, as part of the Enterprise Survey, an initiative of the World Bank.
The objective of the survey is to obtain feedback from enterprises in client countries on the state of the private sector as well as to help in building a panel of enterprise data that will make it possible to track changes in the business environment over time, thus allowing, for example, impact assessments of reforms. Through interviews with firms in the manufacturing and services sectors, the survey assesses the constraints to private sector growth and creates statistically significant business environment indicators that are comparable across countries.
The standard Enterprise Survey topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, trade, crime, competition, capacity utilization, land and permits, taxation, informality, business-government relations, innovation and technology, and performance measures. Over 90% of the questions objectively ascertain characteristics of a country’s business environment. The remaining questions assess the survey respondents’ opinions on what are the obstacles to firm growth and performance. The mode of data collection is face-to-face interviews.Burkina FasoNationalRegions covered are selected based on the number of establishments, contribution to employment, and value added. In most cases these regions are metropolitan areas and reflect the largest centers of economic activity in a country.The primary sampling unit of the study is the establishment. An establishment is a physical location where business is carried out and where industrial operations take place or services are provided. A firm may be composed of one or more establishments. For example, a brewery may have several bottling plants and several establishments for distribution. For the purposes of this survey an establishment must make its own financial decisions and have its own financial statements separate from those of the firm. An establishment must also have its own management and control over its payroll.The whole population, or the universe, covered in the Enterprise Surveys is the non-agricultural economy. It comprises: all manufacturing sectors according to the ISIC Revision 3.1 group classification (group D), construction sector (group F), services sector (groups G and H), and transport, storage, and communications sector (group I). Note that this population definition excludes the following sectors: financial intermediation (group J), real estate and renting activities (group K, except sub-sector 72, IT, which was added to the population under study), and all public or utilities-sectors.Sample survey data [ssd]RMS SenegalThe sample for registered establishments in Burkina Faso was selected using stratified random sampling. Three levels of stratification were used in the Burkina Faso sample: firm sector, firm size, and geographic region.
Industry stratification was designed as follows: the universe was stratified into one manufacturing industry, one services industry (retail) and one services residual sector. The initial sample design had a target of 120 interviews in manufacturing, and 120 interviews each in the services and residual categories.
Size stratification was defined following the standardized definition used for the Enterprise Surveys: small (5 to 19 employees), medium (20 to 99 employees), and large (more than 99 employees). For stratification purposes, the number of employees was defined on the basis of reported permanent full-time workers.
Regional stratification was defined in terms of the geographic regions with the largest commercial presence in the country: Ouagadougou and Bobo-Dioulasso were the two metropolitan areas selected in Burkina Faso.
Two frames were used for Burkina Faso. The first was an extract from the database the Fichier Nere (2008) purchased from the Chambre de Commerce, d'Industrie et d'Artisanat du Burkina Faso. The second frame (the panel sample) consisted of enterprises interviewed for the Enterprise Survey in 2006, which were to be re-interviewed where they were in the selected geographical regions and met eligibility criteria. Both database contained the following information:
-Name of the firm
-Contact details
-ISIC code
-Number of employees.
The quality of the frame was assessed at the onset of the project through calls to a random subset of firms and local contractor knowledge. The sample frame was not immune from the typical problems found in establishment surveys: positive rates of non-eligibility, repetition, non-existent units, etc. The percentage of confirmed non-eligible units as a proportion of the total number of sampled establishments contacted for the survey was 10.6% (152 out of 1,432 establishments for the ES and micro samples, including panel establishments). Breaking down by industry, the following numbers of establishments were surveyed: Manufacturing - 95, Sector 52 - 110, Services - 188.Face-to-face [f2f]The current survey instruments are available:
- Core Questionnaire + Manufacturing Module [ISIC Rev.3.1: 15-37]
- Core Questionnaire + Retail Module [ISIC Rev.3.1: 52]
- Core Questionnaire [ISIC Rev.3.1: 45, 50, 51, 55, 60-64, 72]
- Screener Questionnaire.
The “Core Questionnaire” is the heart of the Enterprise Survey and contains the survey questions asked of all firms across the world. There are also two other survey instruments - the “Core Questionnaire + Manufacturing Module” and the “Core Questionnaire + Retail Module.” The survey is fielded via three instruments in order to not ask questions that are irrelevant to specific types of firms, e.g. a question that relates to production and nonproduction workers should not be asked of a retail firm. In addition to questions that are asked across countries, all surveys are customized and contain country-specific questions. An example of customization would be including tourism-related questions that are asked in certain countries when tourism is an existing or potential sector of economic growth.
The standard Enterprise Survey topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, trade, crime, competition, capacity utilization, land and permits, taxation, informality, business-government relations, innovation and technology, and performance measures. Over 90% of the questions objectively ascertain characteristics of a country’s business environment. The remaining questions assess the survey respondents’ opinions on what are the obstacles to firm growth and performance.Private contractors conduct the Enterprise Surveys on behalf of the World Bank. Due to sensitive survey questions addressing business-government relations and corruption-related topics, private contractors are preferred over any government agency or an organization/institution associated with government, and are hired by the World Bank to collect the data.
The surveys were implemented following a two-stage procedure. In the first stage, a screener questionnaire was applied over the phone to determine eligibility and to make appointments; in the second stage, a face-to-face interview took place with the Manager/Owner/Director of each establishment. Sometimes the survey respondent called company accountants and human resource managers into the interview to answer questions in the sales and labor sections of the survey.
All Enterprise Surveys are conducted in the local languages.Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Burkina Faso Implementation 2009" in "Technical Documents" folder.For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Three sets of assumptions were considered:
a- Strict assumption: eligible establishments are only those for which it was possible to directly determine eligibility.
b- Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. Median weights are used for computing indicators on the www.enterprisesurveys.org website.
c- Weak assumption: in addition to the establishments included in points a and b, all establishments for which it was not possible to finalize a contact are assumed eligible. This includes establishments with dead or out of service phone lines, establishments that never answered the phone, and establishments with incorrect addresses for which it was impossible to find a new address. Note that under the weak assumption only observed non-eligible units are excluded from universe projections.Data entry and quality controls are implemented by the contractor and data is delivered to the World Bank in batches (typically 10%, 50% and 100%). These data deliveries are checked for logical consistency, out of range values, skip patterns, and duplicate entries. Problems are flagged by the World Bank and corrected by the implementing contractor through data checks, callbacks, and revisiting establishments.Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Burkina Faso Implementation 2009" in "Technical Documents" folder.Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised.Where necessary please site the source as "Enterprise Analysis Unit - World Bank Group https://www.enterprisesurveys.org"Aggregate indicators based on Enterprise Survey data are available to the public at https://www.enterprisesurveys.org
Firm-level data is also available to the public free-of-charge. In order to access the firm-level data, users must agree to abide by a strict confidentiality agreement available through Enterprise Analysis Unit website by clicking on "External users register here" at https://www.enterprisesurveys.org/PortalThe user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.Burkina Faso-2009--full data-The file contains the cleaned, raw database.393292WEB STD FIRMIDWEB STD FIRMIDWEB STD FIRMIDWEB STD FIRMIDWEB STD FIRMID393Unique ID for each observationyour questionnaire numberyour questionnaire numberyour questionnaire numberyour questionnaire numberyour questionnaire number393record numberrecord numberrecord numberrecord numberrecord number393preferencepreferencepreferencepreferencepreference393panel int.panel int.panel int.panel int.panel int.942991Sysmissid panel intid panel intid panel intid panel intid panel int94299a.0 questionnairea.0 questionnairea.0 questionnairea.0 questionnairea.0 questionnaireCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Questionnaire used in the interview. It is defined according to the screener sector of activity of the establishment3931es manufacturing2es retail3es other services4is manufacturing5is services6informala.1 country codea.1 country codea.1 country codea.1 country codea.1 country codeCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Country: self-explanatory3931burkina faso2cameroon3benin4chad5cape verde6eritrea7malawi8niger9togo21sampling regionsampling regionsampling regionsampling regionsampling regionCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Sampling region defines the region stratum of the establishment
It is defined by the regional classification of the establishment in the sample frame3931ouagadogou2bobo diaulassoa.3a region of the establishmenta.3a region of the establishmenta.3a region of the establishmenta.3a region of the establishmenta.3a region of the establishmentCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Codification of a3x into regions of homogeneous regulation and or business environment conditions, for ex. into regional clusters3931ouagadogou2bobo diaulassoa3 city - populationa3 city - populationa3 city - populationa3 city - populationa3 city - populationCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Location control variable: it is defined by the actual location of the establishment3931capital city2city with population over 1 million - other than capital3over 250.000 to 1 million450.000 to 250.0005less than 50.000a.4.a industry samplig sectora.4.a industry samplig sectora.4.a industry samplig sectora.4.a industry samplig sectora.4.a industry samplig sectorCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Classification of the establishment's activity as defined in the sample frame3932o 'ther manufacturing '15food17textiles18garments24chemicals25plastics & rubber26non metallic mineral products27basic metals28fabricated metal products29machinery and equipment31electronics (31 & 32)45construction section f:50services of motor vehicles51wholesale52retail55hotel and restaurants: section h60transport section i: (60-64)72ita.4.b industry screener sectora.4.b industry screener sectora.4.b industry screener sectora.4.b industry screener sectora.4.b industry screener sectorCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Classification of the establishment's activity as defined by the screener questionnaire3932o 'ther manufacturing '15food17textiles18garments24chemicals25plastics & rubber26non metallic mineral products27basic metals28fabricated metal products29machinery and equipment31electronics (31 & 32)45construction section f:50services of motor vehicles51wholesale52retail55hotel and restaurants: section h60transport section i: (60-64)72ita.5 sector match between screener information and sample framea.5 sector match between screener information and sample framea.5 sector match between screener information and sample framea.5 sector match between screener information and sample framea.5 sector match between screener information and sample frameCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Sector match between screener information and sample frame
Yes, screener and sample frame info match
No, screener and sample frame do not match but establishment does activities which match both screener and sample frame
No, does not matchSelf-explanatory3931yes, screener and sample frame info match2no, screener and sample frame do not match but establishment does activities which match both screener and sample frame3no, does not matcha.6.a samplig sizea.6.a samplig sizea.6.a samplig sizea.6.a samplig sizea.6.a samplig sizeCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Size of the establishment taken from the sample frame393micro (1 to 4)1small (5 to 19)2medium (20 to 99)3large (10 or more)a.6.b screener sizea.6.b screener sizea.6.b screener sizea.6.b screener sizea.6.b screener sizeCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Size of the establishment as determined with the screener questionnaire393micro (1 to 4)1small (5 to 19)2medium (20 to 99)3large (10 or more)a.7 establishment is part of a large firma.7 establishment is part of a large firma.7 establishment is part of a large firma.7 establishment is part of a large firma.7 establishment is part of a large firmCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Identifies establishments that are part of a larger firm3931yes2no, a firm on its ownNumber of establishments that form the firmNumber of establishments that form the firmNumber of establishments that form the firmNumber of establishments that form the firmNumber of establishments that form the firm393123456710141516202125364250150a.8 type of establishmenta.8 type of establishmenta.8 type of establishmenta.8 type of establishmenta.8 type of establishmentCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Type of establishment
HQ without production and/or sales in this location
HQ with production and/or sales in this location
Establishment physically separated from HQ and other establishments of the same firm
Establishment physically separated from HQ but with other establishments of the same firmIdentifies type of establishment for those that are part of larger firms393-7does not apply1hq without production and/or sales in this location2hq with production and/or sales in this location3establishment physically separated from hq and other establishments of the same firm4establishment physically separated from hq but with other establishments of the same firma.9 establishment financial statements prepared separately of hq statementsa.9 establishment financial statements prepared separately of hq statementsa.9 establishment financial statements prepared separately of hq statementsa.9 establishment financial statements prepared separately of hq statementsa.9 establishment financial statements prepared separately of hq statementsCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Information taken from the screener questionnaire393-7does not apply1yes2noa.10 establishment financial statements separate from other establishmentsa.10 establishment financial statements separate from other establishmentsa.10 establishment financial statements separate from other establishmentsa.10 establishment financial statements separate from other establishmentsa.10 establishment financial statements separate from other establishmentsCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Information taken from the screener questionnaire393-7does not apply1yes2noa.11 if hq, financial statements independent of the rest of establishmenta.11 if hq, financial statements independent of the rest of establishmenta.11 if hq, financial statements independent of the rest of establishmenta.11 if hq, financial statements independent of the rest of establishmenta.11 if hq, financial statements independent of the rest of establishmentCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Information taken from the screener questionnaire393-7does not apply1yes2noa.12 inteviewer numbera.12 inteviewer numbera.12 inteviewer numbera.12 inteviewer numbera.12 inteviewer numberCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Interviewer codeInformation taken from the screener questionnaire393a.13 supervisor numbera.13 supervisor numbera.13 supervisor numbera.13 supervisor numbera.13 supervisor numberCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Supervisor codeInformation taken from the screener questionnaire393daydaydaydaydayCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Date face-to-face interview begins:
Day (dd)Self-explanatory393monthmonthmonthmonthmonthCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Date face-to-face interview begins:
Month (mm)Self-explanatory39356789yearyearyearyearyearDate face-to-face interview begins:
Year (yyyy)3932009hourhourhourhourhourCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Time face-to-face interview begins:
Hour (00 to 23)Self-explanatory393minutesminutesminutesminutesminutesCONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW]Time face-to-face interview begins:
Minutes (00 to 59)Self-explanatory393what is this firm's current legal status?what is this firm's current legal status?what is this firm's current legal status?what is this firm's current legal status?what is this firm's current legal status?1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. The goal of this survey is to gather information and opinions about the investment climate in this country. Ultimately, the information gathered here will help to develop new policies and programs that enhance employment and economic growth. The information obtained here will be held in the strictest confidentiality. Neither your name nor the name of your business will be used in any document based on this survey.
2) READ OUT THE FOLLOWING INTRODUCTORY SENTENCE ONLY IF A7 = 1 (yes): The first few questions apply to the firm which your establishment is part of.
3) SHOW CARDWhat is this firm‘s current legal status?If answer is 3 then SKIP TO B.2A firm's legal status is information well known for the target respondent: CEO, General Manager or owner of the firm.
ENUMERATORS DO NOT NEED TO KNOW THE DEFINITION OF EACH TYPE OF LEGAL STATUS.
A firm's legal status is first determined by whether participation on ownership is by shares (first 2 options) or not (options 3 and 4). The fifth option is a combination of the previous ones.
If a firm's shares are publicly traded, it is a shareholding company with shares traded in the stock market. If the shares are not traded or they are traded only privately it is a shareholding company with shares traded privately. A shareholding company with shares traded privately is a firm that is owned by partners or shareholders for whom their claims over the firm are not publicly traded. They may or may not be traded privately. In both of these categories firms have limited liability.
A sole proprietorship is a business owned and operated by one individual natural person. A natural person is a real human being, as opposed to an artificial legal entity such as a corporation or organization that the law treats for some purposes as if it were a person distinct from its members or owner(s).
A firm's legal status defines the extent of the liability which defines the level of responsibility of the owner over the firm's obligations. Under limited liability each owner is only responsible for the proportion of his/her shares.
A partnership allows two or more people to share profits and liabilities, with or without privately held shares. In a partnership, the parties could be individuals, corporations, trusts, other partnerships, or a combination of all of the above. The essential characteristic of this partnership is the unlimited liability of every partner.
Limited partnership is a legal form that includes one or several general partners and one or more limited partners who invest capital into the partnership, but do not take part in the daily operation or management of the business. The limited partners limit their amount of liability to the amount of capital invested in the partnership. The general partners personally shoulder all debts and obligations of the partnership. Business operations are governed, unless otherwise specified in a written agreement, by majority vote of voting partners. Limited liability partnerships are separate legal entities that provide liability protection for all general partners as well as management rights in the business.
Cooperatives and state owned firms should be designated as Other. When other is chosen, the actual form of legal status must be specified in writing by the enumerator on the survey instrument.393-9do not know1shareholding company with shares traded in the stock market2shareholding company with non-traded shares or shares traded privately3sole proprietorship4partnership5limited partnership6other (spontaneous - specify)b1x.other (specify)b1x.other (specify)b1x.other (specify)b1x.other (specify)b1x.other (specify)What is this firm's current legal status?
OtherA firm's legal status is information well known for the target respondent: CEO, General Manager or owner of the firm.
ENUMERATORS DO NOT NEED TO KNOW THE DEFINITION OF EACH TYPE OF LEGAL STATUS.
A firm's legal status is first determined by whether participation on ownership is by shares (first 2 options) or not (options 3 and 4). The fifth option is a combination of the previous ones.
If a firm's shares are publicly traded, it is a shareholding company with shares traded in the stock market. If the shares are not traded or they are traded only privately it is a shareholding company with shares traded privately. A shareholding company with shares traded privately is a firm that is owned by partners or shareholders for whom their claims over the firm are not publicly traded. They may or may not be traded privately. In both of these categories firms have limited liability.
A sole proprietorship is a business owned and operated by one individual natural person. A natural person is a real human being, as opposed to an artificial legal entity such as a corporation or organization that the law treats for some purposes as if it were a person distinct from its members or owner(s).
A firm's legal status defines the extent of the liability which defines the level of responsibility of the owner over the firm's obligations. Under limited liability each owner is only responsible for the proportion of his/her shares.
A partnership allows two or more people to share profits and liabilities, with or without privately held shares. In a partnership, the parties could be individuals, corporations, trusts, other partnerships, or a combination of all of the above. The essential characteristic of this partnership is the unlimited liability of every partner.
Limited partnership is a legal form that includes one or several general partners and one or more limited partners who invest capital into the partnership, but do not take part in the daily operation or management of the business. The limited partners limit their amount of liability to the amount of capital invested in the partnership. The general partners personally shoulder all debts and obligations of the partnership. Business operations are governed, unless otherwise specified in a written agreement, by majority vote of voting partners. Limited liability partnerships are separate legal entities that provide liability protection for all general partners as well as management rights in the business.
Cooperatives and state owned firms should be designated as Other. When other is chosen, the actual form of legal status must be specified in writing by the enumerator on the survey instrument.654060FamilialeSA(SOCIETE ANONYME )SARLSOCIETE ANONYMESarlsarlwhat percentage of this firm does the largest owner(s) own?what percentage of this firm does the largest owner(s) own?what percentage of this firm does the largest owner(s) own?what percentage of this firm does the largest owner(s) own?what percentage of this firm does the largest owner(s) own?What percent of this firm does the largest owner or owners own?166227-9do not know20233033344045485051525354555658596063656670758081868889909598100Sysmissb.2a private domestic individuals, companies or organizationsb.2a private domestic individuals, companies or organizationsb.2a private domestic individuals, companies or organizationsb.2a private domestic individuals, companies or organizationsb.2a private domestic individuals, companies or organizationsSHOW CARDWhat percent of this firm is owned by each of the following:
Private domestic individuals, companies or organizations1) Foreign ownership refers to the nationality of the owners. If the primary owner is a foreign national resident in the country, it is still a foreign owned firm. If the owner is another company or institution owned by individuals who are foreign nationals, then it is foreign owned.
Domestic owners are nationals of the country in which the establishment is located. (Follow the same rule for companies.)
A firm that is a subsidiary of a government-owned firm should be considered government-owned.
Firms that operate under a franchise agreement should be classified according to the nationality of those awarded the franchise.
2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100%393-9do not know147101420253035384041495051606670808690100b.2b private foreign individuals, companies or organizationsb.2b private foreign individuals, companies or organizationsb.2b private foreign individuals, companies or organizationsb.2b private foreign individuals, companies or organizationsb.2b private foreign individuals, companies or organizationsSHOW CARDWhat percent of this firm is owned by each of the following:
Private foreign individuals, companies or organizations1) Foreign ownership refers to the nationality of the owners. If the primary owner is a foreign national resident in the country, it is still a foreign owned firm. If the owner is another company or institution owned by individuals who are foreign nationals, then it is foreign owned.
Domestic owners are nationals of the country in which the establishment is located. (Follow the same rule for companies.)
A firm that is a subsidiary of a government-owned firm should be considered government-owned.
Firms that operate under a franchise agreement should be classified according to the nationality of those awarded the franchise.
2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100%393-9do not know101420253035495051596065707580888996100b.2c government/stateb.2c government/stateb.2c government/stateb.2c government/stateb.2c government/stateSHOW CARDWhat percent of this firm is owned by each of the following:
Government/StateIF 100% TERMINATE1) Foreign ownership refers to the nationality of the owners. If the primary owner is a foreign national resident in the country, it is still a foreign owned firm. If the owner is another company or institution owned by individuals who are foreign nationals, then it is foreign owned.
Domestic owners are nationals of the country in which the establishment is located. (Follow the same rule for companies.)
A firm that is a subsidiary of a government-owned firm should be considered government-owned.
Firms that operate under a franchise agreement should be classified according to the nationality of those awarded the franchise.
2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100%393-9do not know510202529355060b.2d otherb.2d otherb.2d otherb.2d otherb.2d otherSHOW CARDWhat percent of this firm is owned by each of the following:
Other1) Foreign ownership refers to the nationality of the owners. If the primary owner is a foreign national resident in the country, it is still a foreign owned firm. If the owner is another company or institution owned by individuals who are foreign nationals, then it is foreign owned.
Domestic owners are nationals of the country in which the establishment is located. (Follow the same rule for companies.)
A firm that is a subsidiary of a government-owned firm should be considered government-owned.
Firms that operate under a franchise agreement should be classified according to the nationality of those awarded the franchise.
2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100%393-9do not know1230344045100are the owner of the firm:are the owner of the firm:are the owner of the firm:are the owner of the firm:are the owner of the firm:INTERVIEWER: SHOW CARDAre the owners of the firm:If answer is 1 or Don't know or Doesn't apply then GO TO QUESTION AFB4a393-9do not know-7does not apply1all men2majority are men3majority are women4all women5equally divided between men and womenis the largest owner femaleis the largest owner femaleis the largest owner femaleis the largest owner femaleis the largest owner femaleIs the largest owner female?
(IF THERE ARE MULTIPLE LARGE OWNERS WITH THE SAME OWNERSHIP SHARE, PLEASE ANSWER WITH RESPECT TO THE PERSON MOST ACTIVE IN THE OPERATION OF THE FIRM )165228-9do not know1yes2noSysmissethnic origin of the current largest ownerethnic origin of the current largest ownerethnic origin of the current largest ownerethnic origin of the current largest ownerethnic origin of the current largest ownerWhat is the nationality of the current largest owner?393-9do not know1african (specify afb4a1 [table 1] )2indian3lebanese/middle eastern4other asian (specify afb4a4 [table 4] )5european/caucasian6othermain african ethnic groupmain african ethnic groupmain african ethnic groupmain african ethnic groupmain african ethnic groupWhat is the nationality of the current largest owner?
African (specify)351421burkinaSysmissmain 'other asian ethnic groups'main 'other asian ethnic groups'main 'other asian ethnic groups'main 'other asian ethnic groups'main 'other asian ethnic groups'What is the nationality of the current largest owner?
Other Asian (specify)23911chineseSysmisshow did the largest owner acquire ownership of this firmhow did the largest owner acquire ownership of this firmhow did the largest owner acquire ownership of this firmhow did the largest owner acquire ownership of this firmhow did the largest owner acquire ownership of this firmINTERVIEWER: SHOW CARDHow did the largest owner acquire ownership of this firm?If answer is other than 3 then GO TO QUESTION B3e393-91started the business on their own or with partners2purchased an existing business3joined an existing family business4joined an existing non family business5other (spontaneous)the family business was joined by:the family business was joined by:the family business was joined by:the family business was joined by:the family business was joined by:The family business was joined by19374-9do not know1heritage2marriage3otherSysmisswhy did largest owner start or take over this firm?why did largest owner start or take over this firm?why did largest owner start or take over this firm?why did largest owner start or take over this firm?why did largest owner start or take over this firm?INTERVIEWER: SHOW CARDWhich of the following two options best describes why the largest owner started or took over this firm?
To take advantage of a business opportunity
Jobs or opportunities were absent or not satisfactory393-9do not know1to take advantage of a business opportunity2jobs or opportunities were absent or not satisfactorylargest owner's involvement in decision making in this firm(s)?largest owner's involvement in decision making in this firm(s)?largest owner's involvement in decision making in this firm(s)?largest owner's involvement in decision making in this firm(s)?largest owner's involvement in decision making in this firm(s)?INTERVIEWER: SHOW CARDWhich of the following best describes the largest owner's involvement in decision making in this firms?If answer is 1 then GO TO QUESTION B5393-9do not know1makes most decisions on his/her own2makes decisions in consultation with other owners?3delegates most decisions to other partners owners?4has appointed a manager(s) who make decision5a board of directors makes the decision6otherb.3f otherb.3f otherb.3f otherb.3f otherb.3f otherWhich of the following best describes the largest owner's involvement in decision making in this firms?
Other17CONSULTE LES EMPLOYESConsulte les employésDEMANDE L'AVIS DE SES ENFANTSDemande souvent l'avis de ses employésFONCTONS DE TYPES DE DIVISIONGérantGérant décideUn cabinetconsulte les employésconsulte ses employesconsulte ses employésconsulté les employésdemande l'avis des employésle gerant prend les decisionsin what year did this establishment begin operations in this country?in what year did this establishment begin operations in this country?in what year did this establishment begin operations in this country?in what year did this establishment begin operations in this country?in what year did this establishment begin operations in this country?READ ONLY IF A7=1 (yes)
I want to proceed by asking you about this establishment only.In what year did this establishment begin operations?INTERVIEWER: PROVIDE FOUR DIGITS FOR YEARThe objective of this question is to obtain the year in which operations started regardless of who was the owner at the time.
The year when the establishment began operation refers to the year in which the establishment actually started producing (or providing services), not to the year in which it was registered for the first time.
If the establishment was privatized, then the date provided should refer to when the original government-owned establishment began operations.
If the establishment changed its production significantly to change sector classification, then the year when that took place should be provided.393-9do not know193619411956196019611962196319651966196819691973197419751976197719781979198019811982198319841985198619871988198919901991199219931994199519961997199819992000200120022003200420052006200720082009number of full-time employees of the establishment when it started operationsnumber of full-time employees of the establishment when it started operationsnumber of full-time employees of the establishment when it started operationsnumber of full-time employees of the establishment when it started operationsnumber of full-time employees of the establishment when it started operationsHow many full-time employees did this establishment employ when it started operations? Please include all employees and managersThe number of permanent, full-time employees for the time that the enterprise began operations should be provided. All employees and managers (including respondent) should be included.393-9do not know12345678910111213141516171820212223242526272830323334384045475058606365677075808286901051151201301951300was establishment formally registered when it began operations in this country?was establishment formally registered when it began operations in this country?was establishment formally registered when it began operations in this country?was establishment formally registered when it began operations in this country?was establishment formally registered when it began operations in this country?Was this establishment formally registered when it began operations?Registering refer to registration with the national registry (public or private).
If and only if the respondent asks what formal registration means explain that it's when the establishment registered with:
XXXXXXX “Ministry or department”393-9do not know12in what year was this establishment formally registered?in what year was this establishment formally registered?in what year was this establishment formally registered?in what year was this establishment formally registered?in what year was this establishment formally registered?In what year was this establishment formally registered?INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR.Year of registration refers to the year in which the establishment completed the registration as explained in B.6a.393-9don't know (spontaneous)-7never registered (spontaneous)193619411956196219631965196619681973197419751976197719781979198019811982198319841985198619871988198919901991199219931994199519961997199819992000200120022003200420052006200720082009what is the highest level of education of the current top manager?what is the highest level of education of the current top manager?what is the highest level of education of the current top manager?what is the highest level of education of the current top manager?what is the highest level of education of the current top manager?INTERVIEWER: SHOW CARDWhat is the highest level of education of the current top manager?
No Education
Primary School (complete or not)
Secondary School (complete or not)
Vocational Training
Some university training
Graduate degree393-9don't know (spontaneous)1no education2primary school (complete or not)3secondary school (complete or not)4vocational training5some university training6graduate degreehow many years of experience working in this sector does the top manager have?how many years of experience working in this sector does the top manager have?how many years of experience working in this sector does the top manager have?how many years of experience working in this sector does the top manager have?how many years of experience working in this sector does the top manager have?How many years of experience working in this sector does the Top Manager have?Top Manager as defined in B.7a. B.7 refers to years of Top Manager's managerial experience in the type of sector in which the establishment presently operates.393-9don't know (spontaneous)1less than one year23456789101112131415161718192021222324252627282930313235363738394043454650is the top manager female?is the top manager female?is the top manager female?is the top manager female?is the top manager female?393-9don't know (spontaneous)1yes2nodoes establishment have an internationally-recognized quality certification?does establishment have an internationally-recognized quality certification?does establishment have an internationally-recognized quality certification?does establishment have an internationally-recognized quality certification?does establishment have an internationally-recognized quality certification?Does this establishment have an internationally-recognized quality certification?INTERVIEWER: If there is need for clarification, some examples are: ISO 9000, 9002 or 14000The question refers exclusively to internationally recognized certifications. Examples are: ISO (International Organization for Standardization) for manufacturing and services, HACCP (Hazard Analysis and Critical Control Point) for food (especially, but not exclusively, for seafood and juices), and AATCC (American Association of Textiles Chemists and Colorists) for textiles.
Certificates granted only nationally not recognized in international markets are not included.393-9don't know (spontaneous)-6still in process1yes2nois this establishment located in an export processing or other industrial zone?is this establishment located in an export processing or other industrial zone?is this establishment located in an export processing or other industrial zone?is this establishment located in an export processing or other industrial zone?is this establishment located in an export processing or other industrial zone?Is this establishment located in an export processing or other industrial zone?284109-9don’t know (spontaneous)1export processing zone2other industrial zone3neither of the aboveSysmissapplied to obtain an electrical connection submitted over the last two years?applied to obtain an electrical connection submitted over the last two years?applied to obtain an electrical connection submitted over the last two years?applied to obtain an electrical connection submitted over the last two years?applied to obtain an electrical connection submitted over the last two years?READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. Now, we turn to the establishment's operations in fiscal year 2008.Over the last two years, did this establishment submit an application to obtain an electrical connection?If answer is No or Don't Know then GO TO QUESTION C.6Application for electrical connection.
Electrical connection refers to a new connection or to an increase in voltage of an existing connection that requires an application.393-9do not know1yes2nohow many days did it take for you to receive an electrical connection service?how many days did it take for you to receive an electrical connection service?how many days did it take for you to receive an electrical connection service?how many days did it take for you to receive an electrical connection service?how many days did it take for you to receive an electrical connection service?In reference to that application for an electrical connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received?Wait for electrical connection. Self-explanatory56337-9don't know (spontaneous)-6still in process-5application denied1less than one day23457101415192021304560120180Sysmissinformal gift/payment expected or requested for an electrical connection?informal gift/payment expected or requested for an electrical connection?informal gift/payment expected or requested for an electrical connection?informal gift/payment expected or requested for an electrical connection?informal gift/payment expected or requested for an electrical connection?In reference to that application for an electrical connection, was an informal gift or payment expected or requested?1) Bribe for electrical connection. Self-explanatory
2) Sensitive question, no clarification can be offered56337-9don't know (spontaneous)-8ref (spontaneous)1yes2noSysmissover fiscal year 2008, did this establishment experience power outages?over fiscal year 2008, did this establishment experience power outages?over fiscal year 2008, did this establishment experience power outages?over fiscal year 2008, did this establishment experience power outages?over fiscal year 2008, did this establishment experience power outages?Over fiscal year 2008, did this establishment experience power outages?If answer is No or Don't Know GO TO QUESTION C.10A power outage occurs when there is equipment malfunction from the failure of adequate supply of power. Blackouts that cause some, but not all equipment to malfunction are also considered power outages.393-9don't know (spontaneous)1yes2nonumber of power outages experienced in a typical month in last fiscal yearnumber of power outages experienced in a typical month in last fiscal yearnumber of power outages experienced in a typical month in last fiscal yearnumber of power outages experienced in a typical month in last fiscal yearnumber of power outages experienced in a typical month in last fiscal yearIn a typical month, over fiscal year 2008, how many power outages did this establishment experience?IF 0, GO TO QUESTION C.10If power outages are seasonal the interviewer should ask the respondent to calculate the number of outages in a typical month, excluding both the months in which outages are most frequent and the months where outages are most infrequent.
The concept of a typical month must be well understood since it is used several times throughout the questionnaire: it is the most common type of month in the year regarding the characteristic being asked. Thus, for answers such as “electrical outages once every 3 months” in a typical month there are 0 outages (since there will be outages only in 4 months of the year and in the rest 8 months there will be no outages). For the answer “once every other month” write 1 since there will be 6 months with outages and 6 months without them.37221-9don't know (spontaneous)1234567891011121315162025304060Sysmisshow long did the average power outage last?how long did the average power outage last?how long did the average power outage last?how long did the average power outage last?how long did the average power outage last?How long did these power outages last on average?This refers to the duration of the power outages in a typical month. The respondent should calculate average duration of power outages in the typical month.37023-9don't know (spontaneous)1less than one hour234567891011121415202530354058114Sysmissin last fiscal year, what were your losses that resulted from power outages?in last fiscal year, what were your losses that resulted from power outages?in last fiscal year, what were your losses that resulted from power outages?in last fiscal year, what were your losses that resulted from power outages?in last fiscal year, what were your losses that resulted from power outages?Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses.
Loss as percent of total annual sales due to power outagesPROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9bLosses because of power outages: The Manager should estimate the amount of production lost because of power outages.237156-9don't know (spontaneous)none12345810151620305070100Sysmisstotal annual losses due to power outagestotal annual losses due to power outagestotal annual losses due to power outagestotal annual losses due to power outagestotal annual losses due to power outagesPlease estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses.
Annual losses due to power outagesPROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9bLosses because of power outages: The Manager should estimate the amount of production lost because of power outages.133260-9don't know (spontaneous)none2120003000060000100000200000300000360000475000500000600000700000800000900000117000012000001700000200000050000006000000150000001860000060000000Sysmissgenerator shared or owned over the course of last fiscal year?generator shared or owned over the course of last fiscal year?generator shared or owned over the course of last fiscal year?generator shared or owned over the course of last fiscal year?generator shared or owned over the course of last fiscal year?Over the course of fiscal year 2008, did this establishment own or share a generator?If answer is No or Don't Know then GO TO QUESTION C.12Establishment owns or shares a generator. Self-explanatory95298-9don't know (spontaneous)1yes2noSysmiss% electricity from generator owned/shared by the establishment in last fiscal yr% electricity from generator owned/shared by the establishment in last fiscal yr% electricity from generator owned/shared by the establishment in last fiscal yr% electricity from generator owned/shared by the establishment in last fiscal yr% electricity from generator owned/shared by the establishment in last fiscal yrIn fiscal year 2008, what percent of this establishment's electricity came from a generator or generators that the establishment owned or shared?Percentage of electricity from own or shared generator. Self-explanatory39354-9don't know (spontaneous)23451015203055Sysmissapplication to obtain a water connection submitted over the last 2 fiscal years?application to obtain a water connection submitted over the last 2 fiscal years?application to obtain a water connection submitted over the last 2 fiscal years?application to obtain a water connection submitted over the last 2 fiscal years?application to obtain a water connection submitted over the last 2 fiscal years?Over the last two years, did this establishment submit an application to obtain a water connection?If answer is No or Don't Know then GO TO QUESTION C.15Application for water connection. Self-explanatory393-9don't know (spontaneous)1yes2nohow many days did it take for you to obtain a water connection?how many days did it take for you to obtain a water connection?how many days did it take for you to obtain a water connection?how many days did it take for you to obtain a water connection?how many days did it take for you to obtain a water connection?In reference to that application for a water connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received?Wait for water connection. Self-explanatory30363-9don't know (spontaneous)-6still in process-5application denied1less than one day35671014153090Sysmisswhen you applied for a water connection, was an informal gift requested?when you applied for a water connection, was an informal gift requested?when you applied for a water connection, was an informal gift requested?when you applied for a water connection, was an informal gift requested?when you applied for a water connection, was an informal gift requested?In reference to that application for a water connection, was an informal gift or payment expected or requested?1) Bribe for water connection. Self-explanatory
2) Sensitive question, no clarification can be offered.30363-9don't know (spontaneous)-8ref (spontaneous)1yes2noSysmissdid you experience insufficient water supply for production in last fiscal yr?did you experience insufficient water supply for production in last fiscal yr?did you experience insufficient water supply for production in last fiscal yr?did you experience insufficient water supply for production in last fiscal yr?did you experience insufficient water supply for production in last fiscal yr?Over fiscal year 2008, did this establishment experience insufficient water supply for production?If answer is No or Don't Know then GO TO QUESTION C.19Insufficient water supply: whenever there is equipment failure or cessation of production operations due to the lack of or reduction in water supply.95298-9don't know (spontaneous)1yes2noSysmissfrequency of incidents of water shortages in a typical month in last fiscal yrfrequency of incidents of water shortages in a typical month in last fiscal yrfrequency of incidents of water shortages in a typical month in last fiscal yrfrequency of incidents of water shortages in a typical month in last fiscal yrfrequency of incidents of water shortages in a typical month in last fiscal yrIn a typical month, over fiscal year 2008, how many incidents of insufficient water supply did this establishment experience?If answer is 0 or Don't Know then GO TO QUESTION C.19Incidents of insufficient water supply per month can be estimated by considering the number of times water insufficiencies took place per month. The respondent should be asked to exclude months when water insufficiencies are rare or months when water insufficiencies are extreme from the calculation. The calculation should be made based on a typical month.
Zero is the answer only if no insufficiencies occurred in a typical month.6387-9don't know (spontaneous)230Sysmissaverage length of water shortage (affecting production) in last fiscal yearaverage length of water shortage (affecting production) in last fiscal yearaverage length of water shortage (affecting production) in last fiscal yearaverage length of water shortage (affecting production) in last fiscal yearaverage length of water shortage (affecting production) in last fiscal yearHow long did these incidents of insufficient water supply last on average?Duration of a water shortage can be estimated by considering the average duration of water insufficiencies that took place in a typical month.4389-9don't know (spontaneous)1less than one hour61024SysmissPercentage of water supply from public sources in production process in 2008Percentage of water supply from public sources in production process in 2008Percentage of water supply from public sources in production process in 2008Percentage of water supply from public sources in production process in 2008Percentage of water supply from public sources in production process in 2008In fiscal year 2008, what percent of this establishment's water supply, used in the production process, was from public sources?INTERVIEWER: IF RESPONDENT SAID NONE, WRITE 095298-9none135108095100Sysmissapplication to obtain a telephone connection submitted over the last two yearsapplication to obtain a telephone connection submitted over the last two yearsapplication to obtain a telephone connection submitted over the last two yearsapplication to obtain a telephone connection submitted over the last two yearsapplication to obtain a telephone connection submitted over the last two yearsOver the last two years, did this establishment submit an application to obtain a telephone connection?If answer is No or Don't Know then GO TO QUESTION C.22Application for telephone connection. Self-explanatory393-9don't know (spontaneous)1yes2nohow many days did it take for you to receive a telephone connection service?how many days did it take for you to receive a telephone connection service?how many days did it take for you to receive a telephone connection service?how many days did it take for you to receive a telephone connection service?how many days did it take for you to receive a telephone connection service?In reference to that application for a telephone connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received?Wait for telephone connection. Self-explanatory54339-9don't know (spontaneous)-6still in process-5application denied1less than one day23578910141520306090160165Sysmisswhen you applied for a telephone connection was an informal gift requested?when you applied for a telephone connection was an informal gift requested?when you applied for a telephone connection was an informal gift requested?when you applied for a telephone connection was an informal gift requested?when you applied for a telephone connection was an informal gift requested?In reference to that application for a telephone connection, was an informal gift or payment expected or requested?1) Bribe for telephone connection. Self-explanatory
2) Sensitive question, no clarification can be offered.54339-9don't know (spontaneous)-8ref (spontaneous)1yes2noSysmissdo you currently communicate with clients and suppliers by e-mail?do you currently communicate with clients and suppliers by e-mail?do you currently communicate with clients and suppliers by e-mail?do you currently communicate with clients and suppliers by e-mail?do you currently communicate with clients and suppliers by e-mail?At the present time, does this establishment use any of the following:.?
E-mail to communicate with clients or suppliersE-mail and website use.
Web page should be considered as part of the website.
Website use includes cases when the establishment has its own website but does not actually do any direct communication with clients or suppliers via the website.393-9don't know (spontaneous)1yes2nodo you currently communicate with clients and suppliers via your website?do you currently communicate with clients and suppliers via your website?do you currently communicate with clients and suppliers via your website?do you currently communicate with clients and suppliers via your website?do you currently communicate with clients and suppliers via your website?At the present time, does this establishment use any of the following:.?
Its own websiteE-mail and website use.
Web page should be considered as part of the website.
Website use includes cases when the establishment has its own website but does not actually do any direct communication with clients or suppliers via the website.393-9don't know (spontaneous)1yes2nodoes the firm have a high-speed, broadband internet connection on its premises?does the firm have a high-speed, broadband internet connection on its premises?does the firm have a high-speed, broadband internet connection on its premises?does the firm have a high-speed, broadband internet connection on its premises?does the firm have a high-speed, broadband internet connection on its premises?Does this establishment have a high-speed Internet connection on its premises?If answer is No or Don't Know then GO TO QUESTION C.30High-speed, Internet connection is defined as Internet connection that is faster than using a telephone line with a modem.1102831Yes2NoSysmissis the internet connection used to: order purchases for this establishment?is the internet connection used to: order purchases for this establishment?is the internet connection used to: order purchases for this establishment?is the internet connection used to: order purchases for this establishment?is the internet connection used to: order purchases for this establishment?INTERVIEWER: READ EACH OPTION ALOUDIs this establishment's Internet connection used to:
Make purchases for this establishmentHow Internet connection is used. Self-explanatory263671Yes2NoSysmissis the internet connection used to: deliver services to your clients?is the internet connection used to: deliver services to your clients?is the internet connection used to: deliver services to your clients?is the internet connection used to: deliver services to your clients?is the internet connection used to: deliver services to your clients?INTERVIEWER: READ EACH OPTION ALOUDIs this establishment's Internet connection used to:
Deliver services to this establishment's clientsHow Internet connection is used. Self-explanatory253681Yes2NoSysmissis internet used to: do research and develop ideas on new products and services?is internet used to: do research and develop ideas on new products and services?is internet used to: do research and develop ideas on new products and services?is internet used to: do research and develop ideas on new products and services?is internet used to: do research and develop ideas on new products and services?INTERVIEWER: READ EACH OPTION ALOUDIs this establishment's Internet connection used to:
Do research and develop ideas on new products and servicesHow Internet connection is used. Self-explanatory253681Yes2NoSysmisswas unavailability of internet connection experienced in last fiscal year?was unavailability of internet connection experienced in last fiscal year?was unavailability of internet connection experienced in last fiscal year?was unavailability of internet connection experienced in last fiscal year?was unavailability of internet connection experienced in last fiscal year?Over fiscal year 2008, did this establishment experience unavailability of Internet connection?If answer is No or Don't Know then GO TO QUESTION C.28Unavailability of Internet connection refers to instances when establishment Internet users receive an unavailable service message when attempting to access or log on to Internet services. The purpose of the question is to assess the reliability of the service provider and not the unavailability due to internal problems.25368-91Yes2NoSysmissfrequency of unavailability of internet connection in av. month in last fisc yrfrequency of unavailability of internet connection in av. month in last fisc yrfrequency of unavailability of internet connection in av. month in last fisc yrfrequency of unavailability of internet connection in av. month in last fisc yrfrequency of unavailability of internet connection in av. month in last fisc yrIn a typical month, over fiscal year [insert last complete fiscal year], how many times has this establishment experienced unavailability of Internet connection?If answer is 0 or Don't Know then GO TO QUESTION C.28Incidents of unavailable Internet connection per typical month: registers the number of times establishment Internet users receive an unavailable service message when attempting to access or log on to Internet services.18375-9do not knownone1234581030Sysmisslength of unavailability of internet connection in av. month in last fiscal yrlength of unavailability of internet connection in av. month in last fiscal yrlength of unavailability of internet connection in av. month in last fiscal yrlength of unavailability of internet connection in av. month in last fiscal yrlength of unavailability of internet connection in av. month in last fiscal yrIn a typical month, over fiscal year 2008, on average how long did the unavailability of an Internet connection last?Average duration of unavailable Internet connection registers the length of time (in minutes) of an average incident in a typical month.17376-9do not knownone781520304560120300720Sysmisshow much of an obstacle is electricity to the current operations of this firm?how much of an obstacle is electricity to the current operations of this firm?how much of an obstacle is electricity to the current operations of this firm?how much of an obstacle is electricity to the current operations of this firm?how much of an obstacle is electricity to the current operations of this firm?SHOW CARDIs electricity No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment?1)The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4).
2) Sensitive question, no clarification can be offered.393-9Don't know-7Does not applyNo Obstacle1Minor Obstacle2Moderate Obstacle3Major Obstacle4Very Severe Obstaclehow much of an obstacle are telecommunications to the operations of this firm?how much of an obstacle are telecommunications to the operations of this firm?how much of an obstacle are telecommunications to the operations of this firm?how much of an obstacle are telecommunications to the operations of this firm?how much of an obstacle are telecommunications to the operations of this firm?SHOW CARDIs Telecommunications No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment?1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4).
2) Sensitive question, no clarification can be offered.110283-9Don't know-7Does not applyNo Obstacle1Minor Obstacle2Moderate Obstacle3Major Obstacle4Very Severe ObstacleSysmissmain product\service (by the largest % of annual sales) in last fiscal yearmain product\service (by the largest % of annual sales) in last fiscal yearmain product\service (by the largest % of annual sales) in last fiscal yearmain product\service (by the largest % of annual sales) in last fiscal yearmain product\service (by the largest % of annual sales) in last fiscal yearREAD THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next topic to be covered is how and where this establishment makes its sales.In fiscal year 2008, what was this establishment's main product, that is, the product that represented the largest proportion of annual sales (in LCU)?Establishment's main product The purpose of this question is to determine what the company produces. The description should be written down exactly as provided by the respondent.
The main product is defined in terms of sales in monetary value not volume.393ACTIVITES D'ORGANISATION DE VOYAGESAUBERGEAmenagement hydrauliqueAménagement de piste ruralesArticles habillementBOISSONSBatiment et travaux publicBillet de voyageBoissonBoisson alcolisées et non alcoliséesBâtiment-travaux publicCAC 1000COMBUSTIBLE GAZEUXCOMMERCE DE DETAIL DE PAPIER DE JOURNALCOMMERCE DE DETAIL EN MAGASINS SPECIALISESCOMMERCE DE GROS MATERIAUX DE CONSTRUCTION ET D'EQUIPEMENTCOMMERCE DE GROS MATERIAUX DE CONSTRUCTION ET FOURNITURES DE QUINCAILLERIECOMMERCE DU MILCOMMERCE EN GROS DE PRODUITS MEDICAUX ET DE PRODUITS DE BEAUTE ET DE TOILETTECOMMERCE ET ENTRETIEN MOTOCYCLECONFECTION DE TENUES VESTIMENTAIRESCONSTRUCTION DE BATIMENT ET D'OUVRAGE ROUTIERCONSTRUCTION ET MENUISERIE METALLIQUECONSTRUCTION ROUTE ET BATIMENTCarburantCarreauxCartouche d'encreChaisses plastiquesCharpantes ( Charrettes )Chaussure plastiqueChevrons et les tôlesCommerce de fournituresCommerce de fournitures Scolaires materiels informatiquesCommerce de gros de matériaux de constructionCommerce de gros de tabacCommerce de motocycles et accessoiresCommerce de riz en grosCommercialisation des produits alimentaires de baseConfection ( d'habillement )Consommables informatiquesConstructeur genie civilConstructionConstruction batimentConstruction de batiments et de routesConstruction de bureau et écolesConstruction de bâtiments, de routesConstruction de maisonConstruction de routeConstruction des ouvrages publicsConstruction et menuiserie metalliquesConstruction genie civilConstruction metalliqueConstructions de batimentsConstructions de mobiliers de bureauContruction d'ouvrage génie civilContructions de batimentsCouvertures,habitsDISTRIBUTION DE CARBURANTSDes caisse en carboneDistributeur de combustible liquide et gazeuxDistribution de produits et de servicesELEVAGE ET COMMERCE DE BŒUFSEengraisExploitation carriéreExtraction et transformation de minéraisFERFIL RETORDU ( FILATURE DES FIBRES TEXTILES )Fabrication d'engraisFabrication de CalendrierFabrication de biscuit et confiserieFabrication de meublesFabrication de nappes de table brodéesFabrication engrais et de produit agricoleFabrications de cyclomoteursFabrications de tôlesFabricatoin de savonFabriquation d'ouvertures métalliquesFabriquation de fer à beton et acierFerFer à BétonFer à betonFonderie d'orFourniseur et instalation de PylôneFourniture de bureauFourniture de bureauxFourniture dee bureau et cahier scolairesHEBERGEMENTHUILE DE COTON - BEURRE DE KARITEHebergementHebergement ( location de chambres)HuileHuile de cotonHébergementHôtelHôtellerie ( location de chambre)INSTALLATION DU RESEAU INFORMATIONImprimerieInformatique ( SecrétariatInstallationInstallation electriquesL'HUILE VEGETALE ET LES PATES ALIMENTAIRESL'HébergementL'ebergementL'huile de moteurLE RIZ PREPARELOCATION DE MATERIAUX DE CONSTRUCTIONLOCATION DES APPAREILS DE CONSTRUCTION AUX ENTREPRENEURSLa confection des costumesLa constructions de batiments et d'ouvrage publicLa famille des insecticidesLa photo ( l'etablissement fait des tirages de photo )La restaurationLa transformation de l'acierLa vente d'espace publicitaireLa vente de motosLaitLe FerLe RizLe carburantLe fer a bertonLe laitLe painLe vinLes articles fémininsLes emballages CartonsLes meublesLes étiquettes de boissonsLivraison de casiers de boissons alcooliséesLocation de chambresLocation des salle de reuinionsMACHINES CATERPILLARMATERIELS AUDIOVISUELSMateriel de construction en bois et ferMatériaux de constructionsMatériels informatiquesMenuiserie metalliquesMenuisierie et AluminiumMetallurgie et premiere transformation de metaux présieuxMeubleMeuble et mobilierMobilier Scolaire hopitaux ouverte de batimentMontage motocyclesMotoMotocyclesMuni presse (fabrication huile alimentaire)MédicamentsMétauxNourritureOuvertures/Menuisié ébénisteOuvrage de charpenteriePLACEMENT DE TRAVAILLEURS POUR TRAVAUX DE FINITION SUR CHANTIER DE CONSTRUCTIONPREPARATION DE SITE ET NETTOYAGEPRODUCTION DE JUS DE FRUITPRODUCTION ET VENTE DE SAVON EN POUDRE BARIKA TIGIPRODUITS ALIMENTAIRESPRODUITS PHARMACEUTIQUESPainPapierPeinture lavabo tuyauxPilesPiéces détachées moto et autoPrestation de service informatique ( vente d'ordinateur)Production d'eau mineraleProduction d'œufProduction de jumbo 1250 unitésProduction de livreProductions de journauxProduis alimentairesProduit AlimentaireProduit alimentaire (Super marché)Produit de pneuProduit et vente de savonProduit pharmaceutiqueProduit pharmaceutiquesProduits alimentairesProduits anti-paludiens(vente en gros)Produits immobiliersProduits pharmaceutiquePublicité ReportagePâtisserieQuincaillerieREALISATION D'OUVRAGERIZRestauration ( riz)RizRiz ( décorticage)SERVICES HOTELIERSSoude coustiqueTELEPHONIC MOBILETRANSFORMATION DE L4ALUMINIUMTRANSIT ET DECLARATION EN DOUANETRANSPORT DE MARCHANDISES DIVERSES MARITIMESTRANSPORT DE VOYAGEURSTableau d'affichage electriqueTannerie du cuir de peau pour l'explitationTelecommunication et prestations informatiquesTelephone portableTicket de voyageTickets de transportTransformation et concervation de mangeTransformations de plastiquesTransport aérien régulierTransport de marchandisesTransport de voyageursTransports de carburantTransports de passagersè ( aérien )Travaux de constructionTravaux est installations electriqueTravaux publicTravaux publicsTélécommunication ( mobile)VENTE DE BOISSONVENTE D'ENGRAISVENTE DE FOURNITURE DE BUREAU ET EQUIPEMENTSVENTE DE PRODUITS AGRICOLESVENTE DE PRODUITS ALIMENTAIRESVENTE DE PRODUITS ALIMENTAIRES ET BOISSONSVENTE DE PRODUITS GENERIQUESVENTE DE PRODUITS PHARMACEUTIQUESVENTE DE PRODUITS PHARMACEUTIQUES ET MEDICAUXVENTE DE RIZVENTE DE TENUES VESTIMENTAIRESVENTE DE VEHICULES ET PIECES DETACHEESVENTE EN GROS DE PRODUITS ALIMENTAIRESVente d carburantVente d'appareil d'equipement plametiqueVente d'appareil électroménangerVente d'habillements prêt a porterVente d'habit prét a porterVente de PneusVente de TabacVente de cahierVente de chaussuresVente de cimentVente de ciment ( en gros )Vente de consommables informatiquesVente de details de textileVente de fourniture de bureauVente de fourniture de tout genreVente de materiels electroménagersVente de matériaux de constructionVente de matériaux de constructionsVente de matériels sportifsVente de matériéls de quincaillerie ( peinture )Vente de motocyclesVente de médicaments pharmaceutiquesVente de nourriture ( plat de riz )Vente de photoVente de piéce détachéesVente de piéces détachées et accesssoires autoVente de plusieur produits uniquement en grosVente de poissonsVente de produit alimentairesVente de produit médicauxVente de produit pharmaceutiqueVente de produit pharmaceutique et de médicamentVente de produits pharmaceutiqusVente de semence maraichaireVente de televisionVente de textile habillementVente de tissuVente de véhiculesVente des chaussuresVente des tuyaux de la plomberieVente en détail de contreplaquésVente en détail de quincaillerieVente en gros de boissons alcooliséesVente en gros de cigarettesVente en gros de médicamentVente production de journauxVentes d'appareils électroménagersViennoiserie ( patisserie )activité de transitappareil electromenagerautres commerce de grosautres commerce en groscarburant pour automobilecarburant super gazoilcommerce de détail de quincailleriecommerce de materiel de quincailleriecommerce de vehicules automobilescommerce et reapration de voituresconstruction batimentconstruction batimentconstruction d'ouvrage et prestation genie civilconstruction d'ouvragesconstruction d'ouvrages complets en des paries d'ouvragesconstruction de batimentsconstruction des ouvrages publicsconstruction en batimentsconstruction et installation ligne electroniqueconstructions et menuiseries mettaliquesconstuction d'ouvrages publicsefferalganequipements des agents de securitéexploitation minierefabrication de chaussuresfabrication douvrage de menuiserie et de batimentfourniture scolairegenie civil/ constructiongenie civilehabillementhebergementhebergement et restaurationhebergmentimpression des documentsinprimeriela construction de batimentsla maintenance des appareilsles médicamentsles produits anti - paludéens et anti - inflammatoiresles pâtes alimentairesmaggimenuiserie métalliquesmécaniquepaludismeproduction et transformation de cotonproduits alimentairesproduits cosmetiquesproduits pharmaceutiquesproduits plastiquessavon de toilettessavons " Kabacourou"séchage de mangues ( mangues séchées)textile vente de tissustransformation agro- industrielletransport d'hydrocarburestransport de cimenttransport des amendes karitétransport express de courriertransport routier de marchandisestransport terrestre de voyageursvente d'appareil electromanagervente d'armesvente de biens d'occasionsvente de boisson alcoolisée ( liqueur )vente de carte de rechargevente de carte téléphoniquevente de cotonvente de cyclomoteurvente de détail de produits alimentairesvente de fournitures de bureauvente de mobiliers de bureauxvente de médicamentsvente de produit contre le paludismevente de produits agricoles et danimauxvente de produits pharmaceutiquesvente en detail d'essencevente en gos du materiel medicalvente en grain de rizvente en gros d'appareils electromenagersvente en gros de chaussurevente en gros du matériel informatiqueventes d'appareils electromenagersventes de produits pharmaceutiquesfirst product/service isic codefirst product/service isic codefirst product/service isic codefirst product/service isic codefirst product/service isic codeSHOW CARDUsing this card, please choose the 4-digit code that best applies to the main product of this establishment.Categorize the products according to standard industry classification codes. The enumerator should show the respondent the list of codes that correspond to the products identified to ensure agreement with the categorization. The respondent should be directed to look at the card only after he has provided the answer to D.1a1.
It may be that all major products fall into one category or that the establishment has only one main product. If the respondent does not know the code, the enumerator should write the sector and look for the corresponding code in the list of codes before submitting the completed questionnaire.
For the codes use United Nations ISIC Rev.3.1.
<http://unstats.un.org/unsd/cr/registry/regcst.asp?Cl=17>393-9do not know151115131514152015311541154315491553155417111721172918101911201020222029210222112212221922212411241224132421242425112519252026952710272027312732281128993140359135923610451045204530454045505010502050305040505051105121512251315139514151425143515151595190521152195220523152325233523452395240525952605510552060216023611062106303630464126420first product/service, percent of total annual salesfirst product/service, percent of total annual salesfirst product/service, percent of total annual salesfirst product/service, percent of total annual salesfirst product/service, percent of total annual salesWhat percentage of total sales does the main product represent?The main product is defined in terms of sales in monetary value not volume.393-9do not know320253035394045505557586061657073757678808385909495979899100in last fiscal year, what were this establishment’s total annual sales?in last fiscal year, what were this establishment’s total annual sales?in last fiscal year, what were this establishment’s total annual sales?in last fiscal year, what were this establishment’s total annual sales?in last fiscal year, what were this establishment’s total annual sales?In fiscal year 2008, what were this establishment's total annual sales?Total sales include the value of all annual sales counting manufactured goods and goods the establishment has bought for trading. For ex. if an establishment makes blue jeans and also imports blue jeans for resale, total sales is the value of all blue jeans sold, both produced and imported. Revenue or receipts for all services rendered and any sales of merchandise for the year, even if the payment may have been received at a later date, are included in total sales.393-9do not know-876825000060000018634502000000250000028000003000000350000045000005000000540000060000007000000760000080000008500000900000010000000110000001150000011617800120000001287532613000000133219501380000013981200140000001500000016000000170000001850000018973676190000002000000021000000220000002268500022818276230000002400000025000000260000002673825027000000273750002800000029000000291339003000000030673928306802573215821835000000380000003875000039000000400000004173760245000000476000005000000050751289513428535160000053000000550000005525000056318323600000006240000063220000640000006500000066453000671616856800000069000000700000007128301671644754720000007260832573000000750000007749000080000000810000008998115290000000941157749500000098000000986284241000000001002450001006500081020000001050000001063657711100000001140000001200000001210000001250000001279500001341466431350000001400000001500000001580000001723245211732824971750000001795000001800000001802450001820000001874000001876753202000000002050000002085453862100000002150000002173000002266407862300000002350000002410000002476450002500000002593268052670000002750000002800000002850000002980000003000000003188753553190000003260000003500000003557046473600000003630000003700000003800000003820000004000000004210000004520000005000000005007286005252368085508509006000000006545160157000000007200000008000000008900000009000000009133872669239600009255317279480000009996500001000000000100020000011000000001200000000121200000012500000001283000000130000000014000000001415810977145022360015000000001650000000175000000017870000001800000000200000000020327181002268271060230000000025000000002520740000269868166828350000002956214831300000000031000000003500000000360000000037358600004000000000429000000043900000004800000000500000000050630000006000000000648000000069000000007000000000708194078874996360627721000000858732875095000000001000000000012000000000162990349501700000000042000000000112488632500what % of establishment's sales were: national sales?what % of establishment's sales were: national sales?what % of establishment's sales were: national sales?what % of establishment's sales were: national sales?what % of establishment's sales were: national sales?1) SHOW CARD
2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLEIn fiscal year 2008, what percent of this establishment's sales were:
National salesIF 100, GO TO QUESTION D.101) Where sales are made. The purpose of this question is to determine where the establishment's customers are located.
Domestic sales are when goods or services are sold inside the borders of the country.
An indirect export is when the manufacturer sells its goods to a trader or another agent who then exports the product without modifications. Products that the manager knows are smuggled abroad should be counted as indirect exports.
Direct export is the sale of goods where the immediate recipient is outside the borders of the country.
2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100%393-9do not know1020254050546065677075808788909596100what % of establishment's sales were: indirect exports? (using a third party)what % of establishment's sales were: indirect exports? (using a third party)what % of establishment's sales were: indirect exports? (using a third party)what % of establishment's sales were: indirect exports? (using a third party)what % of establishment's sales were: indirect exports? (using a third party)1) SHOW CARD
2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLEIn fiscal year 2008, what percent of this establishment's sales were:
Indirect exports (sold domestically to third party that exports products)IF 100, GO TO QUESTION D.81) Where sales are made. The purpose of this question is to determine where the establishment's customers are located.
Domestic sales are when goods or services are sold inside the borders of the country.
An indirect export is when the manufacturer sells its goods to a trader or another agent who then exports the product without modifications. Products that the manager knows are smuggled abroad should be counted as indirect exports.
Direct export is the sale of goods where the immediate recipient is outside the borders of the country.
2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100%393-9do not know5101315202530353940467580100what % of establishment's sales were: direct exports?what % of establishment's sales were: direct exports?what % of establishment's sales were: direct exports?what % of establishment's sales were: direct exports?what % of establishment's sales were: direct exports?1) SHOW CARD
2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLEIn fiscal year 2008, what percent of this establishment's sales were:
Direct exportsIF 0, GO TO QUESTION D.81) Where sales are made. The purpose of this question is to determine where the establishment's customers are located.
Domestic sales are when goods or services are sold inside the borders of the country.
An indirect export is when the manufacturer sells its goods to a trader or another agent who then exports the product without modifications. Products that the manager knows are smuggled abroad should be counted as indirect exports.
Direct export is the sale of goods where the immediate recipient is outside the borders of the country.
2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100%393-9do not know4510111220253033354090100neighboring countries within sub-saharan africaneighboring countries within sub-saharan africaneighboring countries within sub-saharan africaneighboring countries within sub-saharan africaneighboring countries within sub-saharan africaSHOW CARDIn fiscal year 2008, what percent of this establishment's annual export revenue were to:
Neighboring Countries within Sub-Saharan AfricaINTERVIEWER: CHECK THAT THE TOTAL IS 100%24369-9do not know30404550609095100Sysmissdeveloped countriesdeveloped countriesdeveloped countriesdeveloped countriesdeveloped countriesSHOW CARDIn fiscal year 2008, what percent of this establishment's annual export revenue were to:
Developed CountriesINTERVIEWER: CHECK THAT THE TOTAL IS 100%24369-9do not know51020304050606570100SysmissotherotherotherotherotherSHOW CARDIn fiscal year 2008, what percent of this establishment's annual export revenue were to:
OtherINTERVIEWER: CHECK THAT THE TOTAL IS 100%24369-9do not know5101550Sysmissin 2008, how many av. days did it take for your exported goods to clear customs?in 2008, how many av. days did it take for your exported goods to clear customs?in 2008, how many av. days did it take for your exported goods to clear customs?in 2008, how many av. days did it take for your exported goods to clear customs?in 2008, how many av. days did it take for your exported goods to clear customs?In fiscal year 2008,when this establishment exported goods directly, how many days did it take on average from the time this establishment's goods arrived at their main point of exit (e.g., port, airport) until the time these goods cleared customs?Clearing customs for direct exports. The purpose of this question is to determine the efficiency of customs in clearing goods for export.
Main point of exit is the last domestic location (e.g. port, border crossing, airport, or internal custom) from which the goods leave the country.
Whenever different ports of exit are used this question refers to the port where “most goods” exit defined in terms of consignment value (not physical units).
Goods cleared customs They refer to the time it takes to obtain all clearances required from the moment the goods arrived at their point of exit until the moment they satisfy the requirements of the clearance procedures at the customs office. This includes transit procedures.
Average number of days to clear customs. Prompt the respondent to think of all shipments sent to the main point of exit and estimate an average time it took from the time the shipments arrived to the time they left that point of exit.24369-9don't know (spontaneous)1less than one day3471421Sysmisstotal clearing costs for an average consignment as a % of consignment valuetotal clearing costs for an average consignment as a % of consignment valuetotal clearing costs for an average consignment as a % of consignment valuetotal clearing costs for an average consignment as a % of consignment valuetotal clearing costs for an average consignment as a % of consignment valueThinking of the main point of exit, in fiscal year 2008, what were the total clearing costs for an average consignment as a percent of the consignment value? In calculating the total clearing costs, please include things such as payments to clearing agents, storage fees, container handling fees, and gifts or informal payments to customs officials.15378-9do not know530Sysmiss2008 % export consignments handled by outside agent for customs clearance2008 % export consignments handled by outside agent for customs clearance2008 % export consignments handled by outside agent for customs clearance2008 % export consignments handled by outside agent for customs clearance2008 % export consignments handled by outside agent for customs clearanceIn fiscal year 2008, what percent of this establishment's export consignments were handled by an outside clearing agent to facilitate customs clearance?24369-9do not know304060100Sysmiss2008 % of export containers physically inspected by custom officials2008 % of export containers physically inspected by custom officials2008 % of export containers physically inspected by custom officials2008 % of export containers physically inspected by custom officials2008 % of export containers physically inspected by custom officialsIn fiscal year 2008, what percent of this establishment's export containers were physically inspected by custom officials?24369-9do not know3070100SysmissPercentage of lost value of exported products because of thef in transit in 2008Percentage of lost value of exported products because of thef in transit in 2008Percentage of lost value of exported products because of thef in transit in 2008Percentage of lost value of exported products because of thef in transit in 2008Percentage of lost value of exported products because of thef in transit in 2008In fiscal year 2008, what percent of the consignment value of the products exported directly was lost while in transit because of theft?24369-9do not knowno losses1Sysmiss% value directly exported products lost in transit by breakage or spoilage, 2008% value directly exported products lost in transit by breakage or spoilage, 2008% value directly exported products lost in transit by breakage or spoilage, 2008% value directly exported products lost in transit by breakage or spoilage, 2008% value directly exported products lost in transit by breakage or spoilage, 2008In fiscal year 2008, what percent of the consignment value of the products exported directly was lost while in transit because of breakage or spoilage?24369-9do not knowno losses12510Sysmisssuspension or exemptions from duties on imported inputssuspension or exemptions from duties on imported inputssuspension or exemptions from duties on imported inputssuspension or exemptions from duties on imported inputssuspension or exemptions from duties on imported inputsINTERVIEWER: SHOW CARDIn fiscal year 2008, did this establishment benefit from any of the following export or investment incentive schemesIF YES TO ANY GO TO QUESTION D.824369-9don't know (spontaneous)1yes2noSysmissprofit tax exemptionprofit tax exemptionprofit tax exemptionprofit tax exemptionprofit tax exemptionINTERVIEWER: SHOW CARDIn fiscal year 2008, did this establishment benefit from any of the following export or investment incentive schemesIF YES TO ANY GO TO QUESTION D.824369-9don't know (spontaneous)1yes2noSysmissvat reimbursementvat reimbursementvat reimbursementvat reimbursementvat reimbursementINTERVIEWER: SHOW CARDIn fiscal year 2008, did this establishment benefit from any of the following export or investment incentive schemesIF YES TO ANY GO TO QUESTION D.824369-9don't know (spontaneous)1yes2noSysmissexport financing scheme, such as an export credit guarantee schemeexport financing scheme, such as an export credit guarantee schemeexport financing scheme, such as an export credit guarantee schemeexport financing scheme, such as an export credit guarantee schemeexport financing scheme, such as an export credit guarantee schemeINTERVIEWER: SHOW CARDIn fiscal year 2008, did this establishment benefit from any of the following export or investment incentive schemesIF YES TO ANY GO TO QUESTION D.824369-9don't know (spontaneous)1yes2noSysmissotherotherotherotherotherIn fiscal year 2008, did this establishment benefit from any of the following export or investment incentive schemesIF YES TO ANY GO TO QUESTION D.824369-9don't know (spontaneous)1yes2noSysmiss2008 main reason you did not take advantage of any of the schemes listed above2008 main reason you did not take advantage of any of the schemes listed above2008 main reason you did not take advantage of any of the schemes listed above2008 main reason you did not take advantage of any of the schemes listed above2008 main reason you did not take advantage of any of the schemes listed aboveIn fiscal year 2008, what was the MAIN reason that this establishment did NOT take advantage of any of the schemes listed above?21372-9don't know (spontaneous)1Did not need financial support2Did not know about these schemes3Administrative process was too cumbersome4No real benefits from schemes5Lack contacts needed to qualify6It takes too long to receive benefits7Applied but not eligible8OtherSysmissin what year did this establishment first export directly or indirectly?in what year did this establishment first export directly or indirectly?in what year did this establishment first export directly or indirectly?in what year did this establishment first export directly or indirectly?in what year did this establishment first export directly or indirectly?In which year did this establishment first export directly or indirectly?First exported directly or indirectly. The purpose of this question is self-explanatory.52341-9don't know (spontaneous)196119791980198319851988198919901992199319941995199719981999200020012002200320042005200620072008Sysmissin 2008, what % value of products sent to domestic mkts were stolen in transit?in 2008, what % value of products sent to domestic mkts were stolen in transit?in 2008, what % value of products sent to domestic mkts were stolen in transit?in 2008, what % value of products sent to domestic mkts were stolen in transit?in 2008, what % value of products sent to domestic mkts were stolen in transit?In fiscal year 2008, what percent of the consignment value of products this establishment shipped to supply domestic markets was lost while in transit because of theft?95298-9don't know (spontaneous)-7no internal shipments madeno losses123510Sysmiss2008 % cons. value were domestic products lost in transit by breakage\spoilage2008 % cons. value were domestic products lost in transit by breakage\spoilage2008 % cons. value were domestic products lost in transit by breakage\spoilage2008 % cons. value were domestic products lost in transit by breakage\spoilage2008 % cons. value were domestic products lost in transit by breakage\spoilageIn fiscal year 2008, what percent of the consignment value of products this establishment shipped to supply domestic markets was lost while in transit because of breakage or spoilage?95298-9don't know (spontaneous)-7no internal shipments madeno losses123510Sysmiss% of material inputs and supplies of domestic origin in last fiscal year% of material inputs and supplies of domestic origin in last fiscal year% of material inputs and supplies of domestic origin in last fiscal year% of material inputs and supplies of domestic origin in last fiscal year% of material inputs and supplies of domestic origin in last fiscal yearSHOW CARDIn fiscal year 2008, as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were:
Material inputs or supplies of domestic origin1) The purpose of this question is to determine from where the inputs for production are obtained and purchased.
The calculation is done as a percent of all purchases of supplies and inputs purchased by the establishment for the fiscal year.
Inputs are materials that go through a mechanical, physical, or chemical transformation that will ultimately make up some portion of the final good produced. Lumber in a furniture factory is a good example of an input.
Supplies are materials or products that are used, expended, consumed, but will not comprise the final good produced. Pencils and writing paper are good examples of a supply.
2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100%95298-9don't know (spontaneous)3510121520253040505560707580859095100Sysmiss% of material inputs and supplies of foreign origin in last fiscal year% of material inputs and supplies of foreign origin in last fiscal year% of material inputs and supplies of foreign origin in last fiscal year% of material inputs and supplies of foreign origin in last fiscal year% of material inputs and supplies of foreign origin in last fiscal yearSHOW CARDIn fiscal year 2008, as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were:
Material inputs or supplies of foreign originIF 0, GO TO QUESTION D161) The purpose of this question is to determine from where the inputs for production are obtained and purchased.
The calculation is done as a percent of all purchases of supplies and inputs purchased by the establishment for the fiscal year.
Inputs are materials that go through a mechanical, physical, or chemical transformation that will ultimately make up some portion of the final good produced. Lumber in a furniture factory is a good example of an input.
Supplies are materials or products that are used, expended, consumed, but will not comprise the final good produced. Pencils and writing paper are good examples of a supply.
2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100%95298-9don't know (spontaneous)51015202530404550607075808588909597100Sysmisswere any of these material inputs and supplies imported directly?were any of these material inputs and supplies imported directly?were any of these material inputs and supplies imported directly?were any of these material inputs and supplies imported directly?were any of these material inputs and supplies imported directly?Were any of the material inputs or supplies purchased in fiscal year 2008, imported directly?If answer is No or Don't Know then GO TO QUESTION D16The purpose of this question is to determine if the establishment has any interaction with customs when importing inputs and other materials.73320-9don't know (spontaneous)1yes2noSysmissav. no. days for imported goods to clear customs in last fiscal yearav. no. days for imported goods to clear customs in last fiscal yearav. no. days for imported goods to clear customs in last fiscal yearav. no. days for imported goods to clear customs in last fiscal yearav. no. days for imported goods to clear customs in last fiscal yearIn fiscal year 2008, when this establishment imported material inputs or supplies, how many days did it take on average from the time these goods arrived to their point of entry (e.g. port, airport) until the time these goods could be claimed from customs?The purpose of these questions is to measure the efficiency of customs clearance of imports.
Goods cleared customs includes all clearances required from the moment the goods arrived at their point of entry (e.g., port, airport) until the moment they satisfy the requirement of the clearance procedures at the customs office and can be picked up. It does not include time spent on transportation to reach the point of entry.
Average number of days to clear customs. Prompt respondent to think of various shipments destined to the establishment that originated from abroad, and to estimate an average of the time it took when the shipment arrived to the country's point of entry to the time the establishment was allowed to claim them and begin domestic transport.29364-9do not know1234571012142021306090Sysmisswhen you receive your most key input, how many days of stock is available?when you receive your most key input, how many days of stock is available?when you receive your most key input, how many days of stock is available?when you receive your most key input, how many days of stock is available?when you receive your most key input, how many days of stock is available?At the present time, when this establishment receives delivery of its most important input, on average, how many days of inventory, measured in days of production, does this establishment keep?INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HANDDays of inventory of main input. The purpose of this question is to assess the efficiency in the supply chain. When firms have to maintain a high level of stock, because they cannot rely on a predictable supply of inputs, this is a source of economic inefficiency. Inversely, if supplies of the main input can be relied upon to be easily available, firms will keep low levels of stock on hand.
The main input is the input that accounts for the highest value among all inputs. It is not the input for which stock is maintained the longest. For example, if a company makes shirts, the most important input is the cloth, not the buttons and thread, though the establishment may actually keep a 90 day supply of buttons on hand and only a 30 day stock of cloth.
Days of inventory should be calculated as the number of days of normal production capacity before running out of stock.95298-9do not know1234567101415202128303145609099100120150180365Sysmissin 2008, for how long had you known your main supplier of your main sales item?in 2008, for how long had you known your main supplier of your main sales item?in 2008, for how long had you known your main supplier of your main sales item?in 2008, for how long had you known your main supplier of your main sales item?in 2008, for how long had you known your main supplier of your main sales item?In fiscal year 2008, for how many years have you known this establishment's primary supplier of its main input?393-9do not know1less than one year23456789101112131415161718192021222425272829304042434649in 2008, did you subcontract any part of its production to other firms?in 2008, did you subcontract any part of its production to other firms?in 2008, did you subcontract any part of its production to other firms?in 2008, did you subcontract any part of its production to other firms?in 2008, did you subcontract any part of its production to other firms?In fiscal year 2008, did this establishment subcontract any part of its production to other firms?393-9don't know (spontaneous)1yes2noav. number of days of inventory on hand after receving sales itemav. number of days of inventory on hand after receving sales itemav. number of days of inventory on hand after receving sales itemav. number of days of inventory on hand after receving sales itemav. number of days of inventory on hand after receving sales itemAt the present time, when this establishment receives its main sales item, on average, how many days of inventory measured in days of sales, does this establishment keep?INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HANDDays of inventory of main sales item The purpose of this question is to assess the efficiency in the supply chain. When firms have to maintain a high level of sales items in stock, because they cannot rely on a predictable supply, this is a source of economic inefficiency. Inversely, if supplies of the main sales can be relied upon to be easily available, firms will keep low levels of stock on hand.
The main sales item is the item that accounts for the highest percentage of sales among all items that the establishment sells. It is not the item for which stock is maintained the longest.
Days of inventory should be calculated as how many days it would take, under normal sales conditions, to deplete the main sales item held in supply at the establishment's premises.110283-9do not know123456710121415162021253040455060709099100120150180200Sysmisshow much of an obstcle is: transportation of goods, supplies, and inputs?how much of an obstcle is: transportation of goods, supplies, and inputs?how much of an obstcle is: transportation of goods, supplies, and inputs?how much of an obstcle is: transportation of goods, supplies, and inputs?how much of an obstcle is: transportation of goods, supplies, and inputs?SHOW CARDIs transport No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment?1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4).
2) Sensitive question, no clarification can be offered393-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstaclehow much of an obstacle is: customs and trade regulations?how much of an obstacle is: customs and trade regulations?how much of an obstacle is: customs and trade regulations?how much of an obstacle is: customs and trade regulations?how much of an obstacle is: customs and trade regulations?SHOW CARDAre customs and trade regulations No Obstacle, a Minor Obstacle, a Moderate obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment?1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4).
2) Sensitive question, no clarification can be offered393-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstaclemain mkt in which you sold your main product or service in last fiscal yearmain mkt in which you sold your main product or service in last fiscal yearmain mkt in which you sold your main product or service in last fiscal yearmain mkt in which you sold your main product or service in last fiscal yearmain mkt in which you sold your main product or service in last fiscal yearSHOW CARDIn fiscal year 2008, which of the following was the main market in which this establishment sold its main product?
Local - main product sold mostly in same municipality where establishment is located
National - main product sold mostly across the country where establishment is located
International - main product sold mostly to nations outside country where establishment is locatedIf answer is 3 or Don't Know then GO TO QUESTION E.6The purpose of this question is to get the establishment to define what it considers to be its main market.
The main product is defined by the output that generates the highest proportion of sales. The establishment's main market is defined by the market that generates the most sales for the main product as defined above.
It could be the case that an establishment's main product is sold in smaller proportions in a greater number of markets and that the main product is never the greatest total annual share of revenue in any one market. For example, 51 percent of revenue comes from selling nails, but that is distributed equally in the local, national, and international markets, 33 percent in each. Bolts make up 49 percent of total annual revenues. However, half of the revenue for bolts comes from selling in the international market and half in the local market.
It is clear that bolts sell more in its respective market with respect to nails, but does not generate as much revenue as nails do for the establishment. In such a case, nails should be used as the main product. Whenever local, national and international markets have equal shares choose the national market and do not follow the skip pattern.95298-9don't know (spontaneous)1local – main product sold mostly in same municipality where establishment is located2national – main product sold mostly across the country where establishment is located3international – main product sold mostly to nations outside country where establishment is locatedSysmisshow many competitors did this establishment’s main product/product line face?how many competitors did this establishment’s main product/product line face?how many competitors did this establishment’s main product/product line face?how many competitors did this establishment’s main product/product line face?how many competitors did this establishment’s main product/product line face?In fiscal year 2008, for the main market in which this establishment sold its main product, how many competitors did this establishment's main product face?Number of competitors in establishment's market. Self-explanatory86307-9don't know (spontaneous)1none2one32-54more than 5Sysmiss2008 no. new competitors entered main market of your main product/product line2008 no. new competitors entered main market of your main product/product line2008 no. new competitors entered main market of your main product/product line2008 no. new competitors entered main market of your main product/product line2008 no. new competitors entered main market of your main product/product lineIn fiscal year 2008, how many NEW competitors entered the main market of this establishment's main product/product line?38310-9do not know1none2one32-54more than 5Sysmissno. sales of main product increase/remain the same/decrease in last fiscal yr?no. sales of main product increase/remain the same/decrease in last fiscal yr?no. sales of main product increase/remain the same/decrease in last fiscal yr?no. sales of main product increase/remain the same/decrease in last fiscal yr?no. sales of main product increase/remain the same/decrease in last fiscal yr?Comparing the last month to the first month of the fiscal year 2008 have monthly sales of this establishment's main product increased, remained the same, or decreased?Change in value sales. The purpose of this question is to determine if the establishment has sold more than, less than or the same as it did in the previous year.
Selling more is measured in terms of REVENUE (and not units like kilograms, for example).85308-9don't know (spontaneous)1increased2remained the same3decreasedSysmissdid price of main product increase/remain the same/decrease in last fiscal yr?did price of main product increase/remain the same/decrease in last fiscal yr?did price of main product increase/remain the same/decrease in last fiscal yr?did price of main product increase/remain the same/decrease in last fiscal yr?did price of main product increase/remain the same/decrease in last fiscal yr?Comparing the last month to the first month of the fiscal year 2008 have prices of this establishment's main product increased, remained the same, or decreased?Change in prices. The purpose of this question is to determine if the establishment's prices were higher than, lower than or the same as they were in the previous year. This is in unit prices.85308-9don't know (spontaneous)1increased2remained the same3decreasedSysmissdo you use technology licensed from a foreign-owned company?do you use technology licensed from a foreign-owned company?do you use technology licensed from a foreign-owned company?do you use technology licensed from a foreign-owned company?do you use technology licensed from a foreign-owned company?Does this establishment at present use technology licensed from a foreign-owned company, excluding office software?Technology licensed from a foreign owned company: it measures access to foreign technology. The license may be held by the establishment's parent company. The answer is “no” if the establishment uses foreign technology without a license or a formal agreement.95298-9don't know (spontaneous)1yes2noSysmissdoes this establishment have any patents registered abroad?does this establishment have any patents registered abroad?does this establishment have any patents registered abroad?does this establishment have any patents registered abroad?does this establishment have any patents registered abroad?Does this establishment have any patents registered abroad?95298-9don't know (spontaneous)1yes2noSysmissdoes this establishment have any patents registered in (insert name of country)?does this establishment have any patents registered in (insert name of country)?does this establishment have any patents registered in (insert name of country)?does this establishment have any patents registered in (insert name of country)?does this establishment have any patents registered in (insert name of country)?Does this establishment have any patents registered in (insert name of country)?95298-9don't know (spontaneous)1yes2noSysmissdoes this establishment compete against unregistered or informal firms?does this establishment compete against unregistered or informal firms?does this establishment compete against unregistered or informal firms?does this establishment compete against unregistered or informal firms?does this establishment compete against unregistered or informal firms?Does this establishment compete against unregistered or informal firms?1) Competition from unregistered or informal firms
2) Sensitive question, no clarification can be offered393-9don't know (spontaneous)1yes2no2008 introduced/modified product lines due to pressures from dom. competitors2008 introduced/modified product lines due to pressures from dom. competitors2008 introduced/modified product lines due to pressures from dom. competitors2008 introduced/modified product lines due to pressures from dom. competitors2008 introduced/modified product lines due to pressures from dom. competitorsIn fiscal year 2008, has this establishment introduced new lines of products or modified existing lines of products in response to pressures from domestic competitors?110283-9Don't know-7Does not apply1Yes2NoSysmissin 2008, did you change product lines due to foreign competitor pressure?in 2008, did you change product lines due to foreign competitor pressure?in 2008, did you change product lines due to foreign competitor pressure?in 2008, did you change product lines due to foreign competitor pressure?in 2008, did you change product lines due to foreign competitor pressure?In fiscal year 2008, has this establishment introduced new lines of products or modified existing lines of products in response to pressures from foreign competitors?110283-9Don't know-7Does not apply1Yes2NoSysmisshow much of an obstacle are the informal sector competitors to your operations?how much of an obstacle are the informal sector competitors to your operations?how much of an obstacle are the informal sector competitors to your operations?how much of an obstacle are the informal sector competitors to your operations?how much of an obstacle are the informal sector competitors to your operations?SHOW CARDAre practices of competitors in the informal sector No Obstacle, a Minor Obstacle, a Moderate Obstacle, Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment?1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4).
2) Sensitive question, no clarificaton can be offered393-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstaclein 2008, what was the % capacity utilization of this establishment?in 2008, what was the % capacity utilization of this establishment?in 2008, what was the % capacity utilization of this establishment?in 2008, what was the % capacity utilization of this establishment?in 2008, what was the % capacity utilization of this establishment?In fiscal year 2008, what was this establishment's output produced as a proportion of the maximum output possible if using all facilities available (capacity utilization)?A capacity utilization estimate should be compared to a full production capacity capability.
This question only references the production facility and not the administrative offices.
Full production capacity is the maximum level of production that this establishment could reasonably expect to attain during regular working hours, and under normal and realistic operating conditions fully utilizing the machinery, equipment and employees in place.95298-9do not know15253035405055606570758083848587909598100Sysmissnumber of hours per week operated by the establishment in last fiscal yearnumber of hours per week operated by the establishment in last fiscal yearnumber of hours per week operated by the establishment in last fiscal yearnumber of hours per week operated by the establishment in last fiscal yearnumber of hours per week operated by the establishment in last fiscal yearIn fiscal year 2008, how many hours per week did this establishment normally operate?Hours per week of operation are the hours per week in which machines and employees are engaged in some type of mechanical, physical, or chemical transformation of materials into new products or in which the assembly of components into new products takes place, including maintenance.
This question only references the production facility and not the administrative offices.95298-9do not know810112034373840424546484950545556576066687072778790105120140150168Sysmissapplic. to obtain a construction-related permit submitted over the last 2 yearsapplic. to obtain a construction-related permit submitted over the last 2 yearsapplic. to obtain a construction-related permit submitted over the last 2 yearsapplic. to obtain a construction-related permit submitted over the last 2 yearsapplic. to obtain a construction-related permit submitted over the last 2 yearsMore specifically, over the last two years, did this establishment submit an application to obtain a construction-related permit?If answer is No or Don't Know then GO TO QUESTION G.30Application for construction permit. Self-explanatory393-9don't know (spontaneous)1yes2nohow many days did it take for you to obtain a construction-related permit?how many days did it take for you to obtain a construction-related permit?how many days did it take for you to obtain a construction-related permit?how many days did it take for you to obtain a construction-related permit?how many days did it take for you to obtain a construction-related permit?In reference to that application for a construction-related permit, approximately how many days did it take to obtain it from the day of the application to the day the permit was granted?Waiting time for construction permit. Self-explanatory50343-9don't know (spontaneous)-6still in process-5application denied1less than one day7121415203031406090120180360Sysmissinformal gift/payment expected or requested for a construction-related permitinformal gift/payment expected or requested for a construction-related permitinformal gift/payment expected or requested for a construction-related permitinformal gift/payment expected or requested for a construction-related permitinformal gift/payment expected or requested for a construction-related permitIn reference to that application for a construction-related permit, was an informal gift or payment expected or requested?1) Bribe for construction permit. Self-explanatory
2) Sensitive question, no clarification can be offered50343-9don't know (spontaneous)-8ref (spontaneous)1yes2noSysmisswhat is the total selling area in this establishment?what is the total selling area in this establishment?what is the total selling area in this establishment?what is the total selling area in this establishment?what is the total selling area in this establishment?What is the total selling area of this establishment?Total selling area refers to the space where sales take place. It does not include warehouses. Whenever the establishment is composed of several locations the selling areas of each location should be added.110283-9do not know13578910111213151720222530354045485060728010010410812015017520022525030035040042045050065080015003000Sysmissthe area is measured in:the area is measured in:the area is measured in:the area is measured in:the area is measured in:What is the total selling area of this establishment?SPECIFY UNITS
Square Feet
Square Yards
Square MetersTotal selling area refers to the space where sales take place. It does not include warehouses. Whenever the establishment is composed of several locations the selling areas of each location should be added.99294-9do not know13SysmissotherotherotherotherotherWhat is the total selling area of this establishment?SPECIFY UNITS
OtherTotal selling area refers to the space where sales take place. It does not include warehouses. Whenever the establishment is composed of several locations the selling areas of each location should be added.percentage of the building owned by this establishmentpercentage of the building owned by this establishmentpercentage of the building owned by this establishmentpercentage of the building owned by this establishmentpercentage of the building owned by this establishmentSHOW CARDOf the buildings occupied by this establishment, what percent is owned and what percent is rented or leased?
Owned by this establishment1) If establishment occupies several buildings the percentages should be computed for the summation of buildings.
2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100%110283-9do not know2040506080100Sysmisspercentage of the building leased by this establishmentpercentage of the building leased by this establishmentpercentage of the building leased by this establishmentpercentage of the building leased by this establishmentpercentage of the building leased by this establishmentSHOW CARDOf the buildings occupied by this establishment, what percent is owned and what percent is rented or leased?
Rented or leased by this establishment1) If establishment occupies several buildings the percentages should be computed for the summation of buildings.
2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100%110283-9do not know2040506080100Sysmissand what percent is occupied in any other way?and what percent is occupied in any other way?and what percent is occupied in any other way?and what percent is occupied in any other way?and what percent is occupied in any other way?SHOW CARDOf the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Other1) If establishment occupies several buildings the percentages should be computed for the summation of buildings.
2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100%110283-9do not knowSysmissacquired additional land or buildings to expand operations in the last 3 years?acquired additional land or buildings to expand operations in the last 3 years?acquired additional land or buildings to expand operations in the last 3 years?acquired additional land or buildings to expand operations in the last 3 years?acquired additional land or buildings to expand operations in the last 3 years?In the last three years, has this establishment acquired or attempted to acquire additional land or buildings to expand operations?If answer is No or Don't Know then GO TO QUESTION G.30Self-explanatory110283-9do not know12Sysmissin the last 3 years, has this est. been succes. in acquiring land ?in the last 3 years, has this est. been succes. in acquiring land ?in the last 3 years, has this est. been succes. in acquiring land ?in the last 3 years, has this est. been succes. in acquiring land ?in the last 3 years, has this est. been succes. in acquiring land ?In the last three years, has this establishment been successful in acquiring land or new premises?Self-explanatory34359-9do not know12Sysmisshow much of an obstacle is access to land to the operations of this firm?how much of an obstacle is access to land to the operations of this firm?how much of an obstacle is access to land to the operations of this firm?how much of an obstacle is access to land to the operations of this firm?how much of an obstacle is access to land to the operations of this firm?SHOW CARDIs access to land No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment?1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4).
2) Sensitive question, no clarification can be offered393-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstaclein fiscal year 2008, did this establishment pay for security?in fiscal year 2008, did this establishment pay for security?in fiscal year 2008, did this establishment pay for security?in fiscal year 2008, did this establishment pay for security?in fiscal year 2008, did this establishment pay for security?READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now turn to another topic.In fiscal year 2008, did this establishment pay for security, for example equipment, personnel, or professional security services?If answer is No or Don't Know then GO TO QUESTION I.3Pay for security. Self-explanatory393-9don't know (spontaneous)1yes2nopercentage of total annual sales paid for security in last fiscal yearpercentage of total annual sales paid for security in last fiscal yearpercentage of total annual sales paid for security in last fiscal yearpercentage of total annual sales paid for security in last fiscal yearpercentage of total annual sales paid for security in last fiscal yearIn fiscal year 2008, what percent of this establishment?s total annual sales was paid for security, or what was the total annual cost of security?
Percent of total annual sales for securityPROVIDE EITHER ONE OR THE OTHER, NOT BOTHHow much pay for security. Self-explanatory94299-9don't know (spontaneous)none1235101215Sysmissin last fiscal year, what is the total annual cost of security?in last fiscal year, what is the total annual cost of security?in last fiscal year, what is the total annual cost of security?in last fiscal year, what is the total annual cost of security?in last fiscal year, what is the total annual cost of security?In fiscal year 2008, what percent of this establishment?s total annual sales was paid for security, or what was the total annual cost of security?
Total annual cost of securityPROVIDE EITHER ONE OR THE OTHER, NOT BOTHHow much pay for security. Self-explanatory220173-9don't know (spontaneous)none60012000240002500036000400001000001180001200001500001600001800002000002100002200002220002392002400002500002600002700002800003000003300003400003500003600003650003700003800003840004000004169404200004500004750004800005000005400005500006000007000007200007500008000008500008525009000001000000108460011000001200000126000014160001500000160000017000001750000180000019000001980000200000020300002500000276120028000002880000290000030000003600000396500040000004320000500000060000006236780679600068000008000000100000001201576315000000177852223600000038500000230387361690000000Sysmisslosses due to theft, robbery, vandalism or arson experienced in last fiscal yearlosses due to theft, robbery, vandalism or arson experienced in last fiscal yearlosses due to theft, robbery, vandalism or arson experienced in last fiscal yearlosses due to theft, robbery, vandalism or arson experienced in last fiscal yearlosses due to theft, robbery, vandalism or arson experienced in last fiscal yearIn fiscal year 2008, did this establishment experience losses as a result of theft, robbery, vandalism or arson?If answer is No or Don't Know then GO TO QUESTION I.30Experienced losses from theft, robbery, vandalism, arson. Self-explanatory393-9don't know (spontaneous)1yes2nolosses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales)losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales)losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales)losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales)losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales)In fiscal year 2008, what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment?s premises either as a percentage of total annual sales or as total annual losses?
Losses as percent of total annual salesPROVIDE EITHER ONE OR THE OTHER, NOT BOTHExtent of losses from theft, robbery, vandalism, arson. Self-explanatory26367-9don't know (spontaneous)none135Sysmissvalue of losses due to theft, robbery,vandalism or arson in last fiscal yrvalue of losses due to theft, robbery,vandalism or arson in last fiscal yrvalue of losses due to theft, robbery,vandalism or arson in last fiscal yrvalue of losses due to theft, robbery,vandalism or arson in last fiscal yrvalue of losses due to theft, robbery,vandalism or arson in last fiscal yrIn fiscal year 2008, what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment?s premises either as a percentage of total annual sales or as total annual losses?
Total annual value of lossesPROVIDE EITHER ONE OR THE OTHER, NOT BOTHExtent of losses from theft, robbery, vandalism, arson. Self-explanatory56337-9don't know (spontaneous)none50002000050000997501000001500002000002500002600004000005000006000007000001000000120000020000004000000700000036000000Sysmisshow much of an obstacle are crime, theft and disorder to this establishment?how much of an obstacle are crime, theft and disorder to this establishment?how much of an obstacle are crime, theft and disorder to this establishment?how much of an obstacle are crime, theft and disorder to this establishment?how much of an obstacle are crime, theft and disorder to this establishment?SHOW CARDAre crime, theft and disorder No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment?1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4).
2) Sensitive question, no clarification can be offered393-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstacle% material inputs or services paid for before the delivery, 2008% material inputs or services paid for before the delivery, 2008% material inputs or services paid for before the delivery, 2008% material inputs or services paid for before the delivery, 2008% material inputs or services paid for before the delivery, 20081) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: I would like to ask you a few questions about how you finance the operations of this establishment.
2) Show cardIn fiscal year 2008, what percent, as a proportion of the value of total annual purchases of material inputs or services, were:
Paid for before the delivery?INTERVIEWER: CHECK THAT TOTAL SUMS TO100%393-9do not know123510152025303134405060707475808590100And what percent were paid for on delivery?And what percent were paid for on delivery?And what percent were paid for on delivery?And what percent were paid for on delivery?And what percent were paid for on delivery?In fiscal year 2008, what percent, as a proportion of the value of total annual purchases of material inputs or services, were:
Paid for on delivery?INTERVIEWER: CHECK THAT TOTAL SUMS TO100%393-9do not know151015202530354045505558606670758085909295100And what percent were paid for after delivery?And what percent were paid for after delivery?And what percent were paid for after delivery?And what percent were paid for after delivery?And what percent were paid for after delivery?In fiscal year 2008, what percent, as a proportion of the value of total annual purchases of material inputs or services, were:
Paid for after delivery?INTERVIEWER: CHECK THAT TOTAL SUMS TO100%393-9do not know35101520252630354050555960707580909598100% of total annual sales paid for before the delivery in last fiscal year% of total annual sales paid for before the delivery in last fiscal year% of total annual sales paid for before the delivery in last fiscal year% of total annual sales paid for before the delivery in last fiscal year% of total annual sales paid for before the delivery in last fiscal yearSHOW CARDIn fiscal year 2008, what percent of this establishment's total annual sales of its goods or services were:
Paid for before the delivery?1) The questions refer to an establishment's ability to provide and be provided trade credit arrangements with suppliers and customers.
a. Paid before delivery means the invoice was paid before the shipment arrived.
b. Paid for on delivery means that the payment was made at the time the shipment arrived.
c. Paid for after delivery means that the payment was made at some period after the shipment had arrived.
2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100%393-9do not know125101520253040455055606570747580100and what percent were: paid on delivery?and what percent were: paid on delivery?and what percent were: paid on delivery?and what percent were: paid on delivery?and what percent were: paid on delivery?SHOW CARDIn fiscal year 2008, what percent of this establishment's total annual sales of its goods or services were: Paid for on delivery?1) The questions refer to an establishment's ability to provide and be provided trade credit arrangements with suppliers and customers.
a. Paid before delivery means the invoice was paid before the shipment arrived.
b. Paid for on delivery means that the payment was made at the time the shipment arrived.
c. Paid for after delivery means that the payment was made at some period after the shipment had arrived.
2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100%393-9do not know151015202530354050556070758085909598100and what percent were: paid after delivery?and what percent were: paid after delivery?and what percent were: paid after delivery?and what percent were: paid after delivery?and what percent were: paid after delivery?SHOW CARDIn fiscal year 2008, what percent of this establishment's total annual sales of its goods or services were: Paid for after delivery?1) The questions refer to an establishment's ability to provide and be provided trade credit arrangements with suppliers and customers.
a. Paid before delivery means the invoice was paid before the shipment arrived.
b. Paid for on delivery means that the payment was made at the time the shipment arrived.
c. Paid for after delivery means that the payment was made at some period after the shipment had arrived.
2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100%393-9do not know3591015202526303540505560707580859098100in 2008, % working capital financed from: Internal funds\ Retained earningsin 2008, % working capital financed from: Internal funds\ Retained earningsin 2008, % working capital financed from: Internal funds\ Retained earningsin 2008, % working capital financed from: Internal funds\ Retained earningsin 2008, % working capital financed from: Internal funds\ Retained earningsINTERVIEWER: SHOW CARDOver fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources?
Internal funds/Retained earningsINTERVIEWER: CHECK THAT TOTAL SUMS TO 100%393-9do not know5101520253035404345505558606265707580859095100Borrowed from banks (private and state-owned)Borrowed from banks (private and state-owned)Borrowed from banks (private and state-owned)Borrowed from banks (private and state-owned)Borrowed from banks (private and state-owned)INTERVIEWER: SHOW CARDOver fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources?
Borrowed from banks (private and state-owned)INTERVIEWER: CHECK THAT TOTAL SUMS TO 100%393-9do not know5101520222530353840506065707578809095100Borrowed from non-bank financial institutionsBorrowed from non-bank financial institutionsBorrowed from non-bank financial institutionsBorrowed from non-bank financial institutionsBorrowed from non-bank financial institutionsINTERVIEWER: SHOW CARDOver fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources?
Borrowed from non-bank financial institutionsINTERVIEWER: CHECK THAT TOTAL SUMS TO 100%393-9do not know510151820222530405070100Purchases on credit from suppliers and advances from customersPurchases on credit from suppliers and advances from customersPurchases on credit from suppliers and advances from customersPurchases on credit from suppliers and advances from customersPurchases on credit from suppliers and advances from customersINTERVIEWER: SHOW CARDOver fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources?
Purchases on credit from suppliers and advances from customersINTERVIEWER: CHECK THAT TOTAL SUMS TO 100%393-9do not know35101520252730354050606570758090100Other (moneylenders, friends, relatives, etc.)Other (moneylenders, friends, relatives, etc.)Other (moneylenders, friends, relatives, etc.)Other (moneylenders, friends, relatives, etc.)Other (moneylenders, friends, relatives, etc.)INTERVIEWER: SHOW CARDOver fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources?
Other (moneylenders, friends, relatives, etc.)INTERVIEWER: CHECK THAT TOTAL SUMS TO 100%393-9do not know25101520253050100did this establishment purchase any fixed assets in last fiscal yr?did this establishment purchase any fixed assets in last fiscal yr?did this establishment purchase any fixed assets in last fiscal yr?did this establishment purchase any fixed assets in last fiscal yr?did this establishment purchase any fixed assets in last fiscal yr?In fiscal year 2008, did this establishment purchase any fixed assets, such as machinery, vehicles, equipment, land or buildings?If answer is No or Don't Know then GO TO QUESTION K.6Purchase of fixed assets, investments, etc. Self-explanatory393-9don't know (spontaneous)1yes2nototal annual expenditure for purchases of equipment in last fiscal yrtotal annual expenditure for purchases of equipment in last fiscal yrtotal annual expenditure for purchases of equipment in last fiscal yrtotal annual expenditure for purchases of equipment in last fiscal yrtotal annual expenditure for purchases of equipment in last fiscal yrIn fiscal year 2008, how much did this establishment spend on purchases of:
Machinery, vehicles, and equipment (new or used)The category machinery, vehicles and equipment is the annual investment of anything used directly by this establishment to produce. Vehicles include transport and loading and unloading vehicles. It should include not only the purchase cost but also all other costs involved in the investment such as transport of the item and installation cost. Computer hardware should be considered under equipment
Land, buildings is the annual investment in land, buildings and structures used directly or indirectly by this establishment to produce goods and services.
Included are expenditures for new and used structures (including those under construction at the end of last complete fiscal year), fixtures and equipment, additions, major alterations and improvements to existing facilities, and capitalized repairs.191202-9do not know250002575055000100000125000150000200000210000235000250000300000350000375000400000500000525000600000700000800000925000100000011670001200000122500015000001600000200000020500002092000250000027565003000000350000037500004000000450000050000005500000600000065000007000000750000080000008500000900000092500009700000100000001020000010500000110000001200000015000000160000001700000018000000200000002132734522000000230000002500000025600000300000003100000035000000400000004250000046000000490000005000000060000000670000006900000010000000011300000015000000020000000025000000055000000060000000015000000005200000000Sysmisstotal annual expenditure for purchases of land and buildings in last fiscal yrtotal annual expenditure for purchases of land and buildings in last fiscal yrtotal annual expenditure for purchases of land and buildings in last fiscal yrtotal annual expenditure for purchases of land and buildings in last fiscal yrtotal annual expenditure for purchases of land and buildings in last fiscal yrIn fiscal year 2008, how much did this establishment spend on purchases of:
Land and buildingsThe category machinery, vehicles and equipment is the annual investment of anything used directly by this establishment to produce. Vehicles include transport and loading and unloading vehicles. It should include not only the purchase cost but also all other costs involved in the investment such as transport of the item and installation cost. Computer hardware should be considered under equipment
Land, buildings is the annual investment in land, buildings and structures used directly or indirectly by this establishment to produce goods and services.
Included are expenditures for new and used structures (including those under construction at the end of last complete fiscal year), fixtures and equipment, additions, major alterations and improvements to existing facilities, and capitalized repairs.191202-9do not know1001000000200000030000005000000800000010000000150000001800000020000000500000006000000076000000100000000350000000400000000Sysmiss% of fixed assets funded by internal funds\ retained earnings in last fiscal yr% of fixed assets funded by internal funds\ retained earnings in last fiscal yr% of fixed assets funded by internal funds\ retained earnings in last fiscal yr% of fixed assets funded by internal funds\ retained earnings in last fiscal yr% of fixed assets funded by internal funds\ retained earnings in last fiscal yrSHOW CARDOver fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources?
Internal funds or retained earnings1) Fixed assets include any indivisible purchase made by the establishment as described in K.4. Examples include machinery/equipment, land, buildings, building improvements, etc.
The source of funds for these purchases may be diverse, so it is important for the enumerator to make sure that the various sources do add up to 100%.
2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100%191202-9do not know81020253035404348505560657075808595100Sysmissowners’ contributions or issued new equityowners’ contributions or issued new equityowners’ contributions or issued new equityowners’ contributions or issued new equityowners’ contributions or issued new equitySHOW CARDOver fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources?
Owners' contribution or issued new equity shares1) Fixed assets include any indivisible purchase made by the establishment as described in K.4. Examples include machinery/equipment, land, buildings, building improvements, etc.
The source of funds for these purchases may be diverse, so it is important for the enumerator to make sure that the various sources do add up to 100%.
2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100%191202-9do not know2510204050607590SysmissBorrowed from banks (private and state-owned)Borrowed from banks (private and state-owned)Borrowed from banks (private and state-owned)Borrowed from banks (private and state-owned)Borrowed from banks (private and state-owned)SHOW CARDOver fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources?
Borrowed from banks (private and state-owned)INTERVIEWER: CHECK THAT TOTAL SUMS TO 100%191202-9do not know91015203040506065809092100SysmissBorrowed from non-bank financial institutionsBorrowed from non-bank financial institutionsBorrowed from non-bank financial institutionsBorrowed from non-bank financial institutionsBorrowed from non-bank financial institutionsSHOW CARDOver fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources?
Borrowed from non-bank financial institutionsINTERVIEWER: CHECK THAT TOTAL SUMS TO 100%191202-9do not know101520283040100Sysmisspurchases on credit from suppliers and advances from customerspurchases on credit from suppliers and advances from customerspurchases on credit from suppliers and advances from customerspurchases on credit from suppliers and advances from customerspurchases on credit from suppliers and advances from customersSHOW CARDOver fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources?
Purchases on credit from suppliers and advances from customers1) Fixed assets include any indivisible purchase made by the establishment as described in K.4. Examples include machinery/equipment, land, buildings, building improvements, etc.
The source of funds for these purchases may be diverse, so it is important for the enumerator to make sure that the various sources do add up to 100%.
2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100%191202-9do not know5102027303550100Sysmissother (moneylenders, friends, relatives, bonds, commercial papers etc)other (moneylenders, friends, relatives, bonds, commercial papers etc)other (moneylenders, friends, relatives, bonds, commercial papers etc)other (moneylenders, friends, relatives, bonds, commercial papers etc)other (moneylenders, friends, relatives, bonds, commercial papers etc)Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources:
Other (moneylenders, friends, relatives, bonds, commercial papers etc)191202-9do not know25105080Sysmissdoes this establishment have a checking and\or saving account?does this establishment have a checking and\or saving account?does this establishment have a checking and\or saving account?does this establishment have a checking and\or saving account?does this establishment have a checking and\or saving account?Now let's talk about the establishment's current situation. At this time, does this establishment have a checking or savings account?Checking/ savings account. Self-explanatory393-9don't know (spontaneous)1yes2noat this time, does this establishment have an overdraft facility?at this time, does this establishment have an overdraft facility?at this time, does this establishment have an overdraft facility?at this time, does this establishment have an overdraft facility?at this time, does this establishment have an overdraft facility?At this time, does this establishment have an overdraft facility?An overdraft facility is a flexible account that allows firms to draw upon in the event their account balance becomes negative. The firm will incur fees or are subject to interest payments if they exercise this option.393-9don't know (spontaneous)1yes2nofor this establishment’s overdraft facility, what is the average interest rate?for this establishment’s overdraft facility, what is the average interest rate?for this establishment’s overdraft facility, what is the average interest rate?for this establishment’s overdraft facility, what is the average interest rate?for this establishment’s overdraft facility, what is the average interest rate?For this establishment's overdraft facility, what is the average interest rate?222171-9do not know1234567891011121314151617202560100Sysmissdoes this establishment have a line of credit or loan from a financial inst.?does this establishment have a line of credit or loan from a financial inst.?does this establishment have a line of credit or loan from a financial inst.?does this establishment have a line of credit or loan from a financial inst.?does this establishment have a line of credit or loan from a financial inst.?At this time, does this establishment have a line of credit or a loan from a financial institution?If answer is No or Don't Know then GO TO QUESTION K.16A line of credit is an available amount of credit that the establishment can draw upon or leave untapped. Lines of credit usually carry monthly interest rates, and are repaid quickly (as soon as the establishment's cash flow allows for repayment). They may or may not have a defined date of expiration.
A loan is generally a much less flexible form of finance. It comes in fixed amounts (rather than ranges), carry annual interest rates (either fixed or floating), and they carry a determined term to maturity (finite period for repayment).393-9don't know (spontaneous)1yes2nowas this most recent credit in the form of?was this most recent credit in the form of?was this most recent credit in the form of?was this most recent credit in the form of?was this most recent credit in the form of?Was this most recent credit in the form of?112281-9don't know (spontaneous)1line of credit2loanSysmisstype of financial institution that granted the line of credit or loantype of financial institution that granted the line of credit or loantype of financial institution that granted the line of credit or loantype of financial institution that granted the line of credit or loantype of financial institution that granted the line of credit or loan1) INTERVIEWER: IN NEXT QUESTIONS ASK EITHER LINE OF CREDIT OR LOAN DEPENDING ON THE ANSWER GIVEN TO QUESTION AFK8A.
2) SHOW CARDReferring to the most recent line of credit or loan, what type of financial institution granted this loan?
Private commercial banks
State-owned banks or government agency
Non-bank financial institutions which include microfinance institutions, credit cooperatives, credit unions, or finance companies
OtherInstitutions that granted loan. Self-explanatory112281-91Private commercial banks2State-owned banks or government agency3Non-bank financial institutions4OtherSysmissin what year was the most recent line of credit or loan approved?in what year was the most recent line of credit or loan approved?in what year was the most recent line of credit or loan approved?in what year was the most recent line of credit or loan approved?in what year was the most recent line of credit or loan approved?Referring only to this most recent line of credit or loan, in what year was the most recent line of credit or loan approved?INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR112281-9don't know (spontaneous)2002200320052006200720082009Sysmisswhat is the rate of interest of this most recent [line of credit or loan]?what is the rate of interest of this most recent [line of credit or loan]?what is the rate of interest of this most recent [line of credit or loan]?what is the rate of interest of this most recent [line of credit or loan]?what is the rate of interest of this most recent [line of credit or loan]?What is the rate of interest of this most recent [line of credit or loan]?112281-9don't know (spontaneous)2456789101112131415162030Sysmissfor the most recent loan, what was the value at the time of approval?for the most recent loan, what was the value at the time of approval?for the most recent loan, what was the value at the time of approval?for the most recent loan, what was the value at the time of approval?for the most recent loan, what was the value at the time of approval?Referring only to this most recent loan or line of credit, what was its value at the time of approval?Value of the loan. Self-explanatory112281-9don't know (spontaneous)-8ref (spontaneous)20000050000060000015000002000000300000040000005000000600000070000008000000100000001200000015000000160000001800000020000000220000002500000030000000340000003500000050000000600000006300000070000000750000009560000010000000015000000020000000025000000027000000030000000040000000050000000060000000075800000012000000001500000000600000000012000000000Sysmissfinancing required for the most recent line of credit or loanfinancing required for the most recent line of credit or loanfinancing required for the most recent line of credit or loanfinancing required for the most recent line of credit or loanfinancing required for the most recent line of credit or loanReferring only to this most recent loan or line of credit, did the financing require collateral?Collateral refers to property of the business or personal property of the manager or owners that is used to secure the loan in the event that the establishment defaults on its payment obligations. Collateral only refers to real property or financial assets, not to personal guarantees by third parties.112281-9don't know (spontaneous)1yes2noSysmisstype of collateral required for the most recent loan? land, buildingstype of collateral required for the most recent loan? land, buildingstype of collateral required for the most recent loan? land, buildingstype of collateral required for the most recent loan? land, buildingstype of collateral required for the most recent loan? land, buildingsINTERVIEWER: READ OUTReferring only to this most recent loan or line of credit, what type of collateral was required?
Land, buildings under ownership of the establishmentCollateral refers to property of the business or personal property of the manager or owners that is used to secure the loan in the event that the establishment defaults on its payment obligations. Collateral only refers to real property or financial assets, not to personal guarantees by third parties.99294-9don't know (spontaneous)1yes2noSysmisstype of collateral required for the most recent loan? equipmenttype of collateral required for the most recent loan? equipmenttype of collateral required for the most recent loan? equipmenttype of collateral required for the most recent loan? equipmenttype of collateral required for the most recent loan? equipmentReferring only to this most recent loan or line of credit, what type of collateral was required?
Machinery and equipment including movablesCollateral refers to property of the business or personal property of the manager or owners that is used to secure the loan in the event that the establishment defaults on its payment obligations. Collateral only refers to real property or financial assets, not to personal guarantees by third parties.99294-9don't know (spontaneous)1yes2noSysmisstype of collateral required for the most recent loan? accountstype of collateral required for the most recent loan? accountstype of collateral required for the most recent loan? accountstype of collateral required for the most recent loan? accountstype of collateral required for the most recent loan? accountsReferring only to this most recent loan or line of credit, what type of collateral was required?
Accounts receivable and inventoriesCollateral refers to property of the business or personal property of the manager or owners that is used to secure the loan in the event that the establishment defaults on its payment obligations. Collateral only refers to real property or financial assets, not to personal guarantees by third parties.99294-9don't know (spontaneous)1yes2noSysmisstype of collateral required for the most recent loan? personal assetstype of collateral required for the most recent loan? personal assetstype of collateral required for the most recent loan? personal assetstype of collateral required for the most recent loan? personal assetstype of collateral required for the most recent loan? personal assetsReferring only to this most recent loan or line of credit, what type of collateral was required?
Personal assets of owner (house, etc.)Collateral refers to property of the business or personal property of the manager or owners that is used to secure the loan in the event that the establishment defaults on its payment obligations. Collateral only refers to real property or financial assets, not to personal guarantees by third parties.99294-9don't know (spontaneous)1yes2noSysmisstype of collateral required for the most recent loan? othertype of collateral required for the most recent loan? othertype of collateral required for the most recent loan? othertype of collateral required for the most recent loan? othertype of collateral required for the most recent loan? otherReferring only to this most recent loan or line of credit, what type of collateral was required?
Other forms of collateral not included in the categories aboveCollateral refers to property of the business or personal property of the manager or owners that is used to secure the loan in the event that the establishment defaults on its payment obligations. Collateral only refers to real property or financial assets, not to personal guarantees by third parties.99294-9don't know (spontaneous)1yes2noSysmissapprox. collateral needed as % of the loan value \ value of the line of creditapprox. collateral needed as % of the loan value \ value of the line of creditapprox. collateral needed as % of the loan value \ value of the line of creditapprox. collateral needed as % of the loan value \ value of the line of creditapprox. collateral needed as % of the loan value \ value of the line of creditReferring only to this most recent line of credit or loan, what was the approximate value of the collateral required?99294-9don't know (spontaneous)70000010000002500000420000050000006000000700000010000000110000001500000018000000190000002000000025000000270000003000000040000000500000005600000060000000700000008000000090000000950000001000000001100000001200000002500000003000000003100000004000000005000000006000000007500000009000000001000000000120000000030000000004000000000Sysmissin last fiscal yr, did establishment apply for new loans/lines of credit?in last fiscal yr, did establishment apply for new loans/lines of credit?in last fiscal yr, did establishment apply for new loans/lines of credit?in last fiscal yr, did establishment apply for new loans/lines of credit?in last fiscal yr, did establishment apply for new loans/lines of credit?Referring again to the last fiscal year 2008, did this establishment apply for any loans or lines of credit?Apply for new loans in last year. Self-explanatory393-9don't know (spontaneous)1yes2nomain reason for not applying for new loans or new lines of creditmain reason for not applying for new loans or new lines of creditmain reason for not applying for new loans or new lines of creditmain reason for not applying for new loans or new lines of creditmain reason for not applying for new loans or new lines of creditSHOW CARDWhat was the main reason why this establishment did not apply for any line of credit or loan in fiscal year 2008?
No need for a loan - establishment has sufficient capital
Application procedures for loans or lines of credit are complex
Interest rates are not favorable
Collateral requirements are too high
Size of loan and maturity are insufficient
It is necessary to make informal payments to get bank loans
Did not think it would be approved
OtherReasons for not applying for loan last year. Self-explanatory245148-9don't know (spontaneous)1no need for a loan - establishment has sufficient capital2application procedures for loans or lines of credit are complex3interest rates are not favorable4collateral requirements are too high5size of loan and maturity are insufficient6did not think it would be approved7otherSysmissfinancial statements checked & certified by external auditor in last fiscal yr?financial statements checked & certified by external auditor in last fiscal yr?financial statements checked & certified by external auditor in last fiscal yr?financial statements checked & certified by external auditor in last fiscal yr?financial statements checked & certified by external auditor in last fiscal yr?In fiscal year 2008, did this establishment have its annual financial statements checked and certified by an external auditor?Certification of financial statements by external auditor. Self-explanatory393-9don't know (spontaneous)1yes2nohow much of an obstacle is: access to financehow much of an obstacle is: access to financehow much of an obstacle is: access to financehow much of an obstacle is: access to financehow much of an obstacle is: access to financeSHOW CARDIs access to finance, which includes availability and cost, interest rates, fees and collateral requirements, No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment?1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4).
2) Sensitive question, no clarification can be offered393-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstaclethe court system is fair, impartial and uncorruptedthe court system is fair, impartial and uncorruptedthe court system is fair, impartial and uncorruptedthe court system is fair, impartial and uncorruptedthe court system is fair, impartial and uncorruptedSHOW CARDI am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree.
"The court system is fair, impartial and uncorrupted."Self-explanatory393-9don't know (spontaneous)1strongly disagree2tend to disagree3tend to agree4strongly agreethe court system is able to enforce its decisions.the court system is able to enforce its decisions.the court system is able to enforce its decisions.the court system is able to enforce its decisions.the court system is able to enforce its decisions.SHOW CARDI am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree.
"The court system is able to enforce its decisions."393-9don't know (spontaneous)1strongly disagree2tend to disagree3tend to agree4strongly agreeGovernment officials interpretations of the laws are consistent and predictableGovernment officials interpretations of the laws are consistent and predictableGovernment officials interpretations of the laws are consistent and predictableGovernment officials interpretations of the laws are consistent and predictableGovernment officials interpretations of the laws are consistent and predictableINTERVIEWER: SHOW CARDI am going to read some statements that describe the courts and the way government officials interpret laws and regulations that affect this establishment’s business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree.
“Government officials’ interpretations of the laws and regulations affecting this establishment are consistent and predictable.”393-9don't know (spontaneous)1strongly disagree2tend to disagree3tend to agree4strongly agreeconfident that legal system uphold contract & property rights in bus. disputesconfident that legal system uphold contract & property rights in bus. disputesconfident that legal system uphold contract & property rights in bus. disputesconfident that legal system uphold contract & property rights in bus. disputesconfident that legal system uphold contract & property rights in bus. disputesSHOW CARDI am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree.
"I am confident that the legal system will uphold my contract and property rights in business disputes."393-9don't know (spontaneous)1strongly disagree2tend to disagree3tend to agree4strongly agreehad a payment dispute in last 2yrs over payments owed involving a 3rd partyhad a payment dispute in last 2yrs over payments owed involving a 3rd partyhad a payment dispute in last 2yrs over payments owed involving a 3rd partyhad a payment dispute in last 2yrs over payments owed involving a 3rd partyhad a payment dispute in last 2yrs over payments owed involving a 3rd partyIn the last 2 years, did your establishment have a payment dispute over payments owed to it in which a third party (such as arbiters, collecting agency or judicial system) was involved?If answer is No or Don't know then GO TO QUESTION J.2393-9don't know (spontaneous)1yes2nowas the court system used to resolve this payment dispute?was the court system used to resolve this payment dispute?was the court system used to resolve this payment dispute?was the court system used to resolve this payment dispute?was the court system used to resolve this payment dispute?Was the court system used to resolve this payment dispute?If answer is No or Don't know then GO TO QUESTION J.295298-9don't know (spontaneous)1yes2noSysmisswas a court judgment made for this payment dispute?was a court judgment made for this payment dispute?was a court judgment made for this payment dispute?was a court judgment made for this payment dispute?was a court judgment made for this payment dispute?Was a court judgment made for this payment dispute?If answer is No or Don't know or Still in process then GO TO QUESTION J.235358-9don't know (spontaneous)1yes2no3still in processSysmissno. weeks taken for courts to come to judgment on this payment disputeno. weeks taken for courts to come to judgment on this payment disputeno. weeks taken for courts to come to judgment on this payment disputeno. weeks taken for courts to come to judgment on this payment disputeno. weeks taken for courts to come to judgment on this payment disputeHow many weeks did it take the courts to come to judgment on this payment dispute (from the day the establishment first took court action until the moment a judgment was made)?19374-9don't know (spontaneous)1less than one week23812162452Sysmisswas this decision of the court enforced?was this decision of the court enforced?was this decision of the court enforced?was this decision of the court enforced?was this decision of the court enforced?Was this decision of the court enforced?If answer is No or Don't know or Still in process then GO TO QUESTION J.220373-9don't know (spontaneous)1yes2no3still in processSysmisshow many weeks did it take to enforce this court judgment?how many weeks did it take to enforce this court judgment?how many weeks did it take to enforce this court judgment?how many weeks did it take to enforce this court judgment?how many weeks did it take to enforce this court judgment?How many weeks did it take to enforce this court judgment?13380-9don't know (spontaneous)1less than one week2491024Sysmisswhat % of senior management time was spent in dealing with govt regulations?what % of senior management time was spent in dealing with govt regulations?what % of senior management time was spent in dealing with govt regulations?what % of senior management time was spent in dealing with govt regulations?what % of senior management time was spent in dealing with govt regulations?In a typical week over the last year, what percentage of total senior management's time was spent on dealing with requirements imposed by government regulations? [By senior management I mean managers, directors, and officers above direct supervisors of production/sales workers. Some examples of government regulations are taxes, customs, labor regulations, licensing and registration, including dealings with officials and completing forms]Percent of total senior management's time. Ask managers to estimate what percentage of their time senior managers spend dealing with government regulations, inspections, negotiations and other bureaucratic burden. This is time that would otherwise be spent on business matters. It should not include time spent negotiating procurement contracts with the government - only time dealing with red tape and bureaucracy.393-9don't know (spontaneous)no time was spent1234567910111415202526303340455060657075809095100over the last 12 months, was this establishment inspected by tax officials?over the last 12 months, was this establishment inspected by tax officials?over the last 12 months, was this establishment inspected by tax officials?over the last 12 months, was this establishment inspected by tax officials?over the last 12 months, was this establishment inspected by tax officials?Over the last year, was this establishment visited or inspected by tax officials?If answer is No or Don't Know then GO TO QUESTION J.6aVisitations and inspections from tax inspectorate officials. Self-explanatory393-9don't know (spontaneous)1yes2nofrequency of inspections/requirement for meeting by tax officialsfrequency of inspections/requirement for meeting by tax officialsfrequency of inspections/requirement for meeting by tax officialsfrequency of inspections/requirement for meeting by tax officialsfrequency of inspections/requirement for meeting by tax officialsOver the last year, how many times was this establishment either inspected by tax officials or required to meet with them?Self-explanatory275118-9don't know (spontaneous)1234567101230Sysmissin any of these inspections was a gift or informal requested ?in any of these inspections was a gift or informal requested ?in any of these inspections was a gift or informal requested ?in any of these inspections was a gift or informal requested ?in any of these inspections was a gift or informal requested ?In any of these inspections or meetings was a gift or informal payment expected or requested?1) Bribes from tax inspectors. Self-explanatory
2) Sensitive question, no clarification can be offered275118-9don't know (spontaneous)-8ref (spontaneous)1yes2noSysmissgovernment contract secured (or attempted) in the last 12 months?government contract secured (or attempted) in the last 12 months?government contract secured (or attempted) in the last 12 months?government contract secured (or attempted) in the last 12 months?government contract secured (or attempted) in the last 12 months?Over the last year, has this establishment secured or attempted to secure a government contract?If answer is No or Don't Know then GO TO QUESTION J.7Self-explanatory393-9don't know (spontaneous)1yes2no% of contract value av. firm pays in informal gifts to govt to secure contract?% of contract value av. firm pays in informal gifts to govt to secure contract?% of contract value av. firm pays in informal gifts to govt to secure contract?% of contract value av. firm pays in informal gifts to govt to secure contract?% of contract value av. firm pays in informal gifts to govt to secure contract?When establishments like this one do business with the government, what percent of the contract value would be typically paid in informal payments or gifts to secure the contract?1) Percent of the contract value. The question is designed to get at the size of the unaudited or unreported payment that is made to a government officials that directly aided in granting a government contract, in part or in whole, or expanded the size of the contract to include the establishment's business.
Again, notice the wording (phrasing) of the question: it asks for the respondent to answer for the “typical” establishment, rather than the establishment being interviewed.
2) Sensitive question, no clarification can be offered158235-9don't know (spontaneous)-8refusal (spontaneous)no payments15102025Sysmisspercent of total annual sales paid in informal paymentspercent of total annual sales paid in informal paymentspercent of total annual sales paid in informal paymentspercent of total annual sales paid in informal paymentspercent of total annual sales paid in informal paymentsIt is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose?
Percent of total annual sales paid as informal paymentPROVIDE EITHER ONE OR THE OTHER, NOT BOTH1) Size of informal payments/gifts Informal payments are payments made to government officials that are unaudited or unreported. They are generally given to an official with the expectation that a service will be performed (such as granting a business license), a violation overlooked (such as violation of health regulation), or because the official threatens the business.
Notice the wording (phrasing) of the question: it asks for the respondent to answer for establishments “like this one” rather than the establishment being interviewed.
2) Sensitive question, no clarification can be offered262131-9don't know (spontaneous)-8refusal (spontaneous)no payments234102040100Sysmisstotal annual informal paymenttotal annual informal paymenttotal annual informal paymenttotal annual informal paymenttotal annual informal paymentIt is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose?
Total annual informal paymentPROVIDE EITHER ONE OR THE OTHER, NOT BOTH1) Size of informal payments/gifts Informal payments are payments made to government officials that are unaudited or unreported. They are generally given to an official with the expectation that a service will be performed (such as granting a business license), a violation overlooked (such as violation of health regulation), or because the official threatens the business.
Notice the wording (phrasing) of the question: it asks for the respondent to answer for establishments “like this one” rather than the establishment being interviewed.
2) Sensitive question, no clarification can be offered131262-9don't know (spontaneous)-8refusal (spontaneous)no payments3000008000001000000300000000Sysmisswhat % of sales does your typical competitor firm declare for tax purposes?what % of sales does your typical competitor firm declare for tax purposes?what % of sales does your typical competitor firm declare for tax purposes?what % of sales does your typical competitor firm declare for tax purposes?what % of sales does your typical competitor firm declare for tax purposes?Recognizing the difficulties many establishments face in fully complying with taxes and regulations, at the present time what percent of total annual sales would you estimate the typical establishment in your line of business declares for tax purposes?393-9don't know (spontaneous)-8refusal (spontaneous)2613151820212528354045506070758090959798100application to obtain an import license submitted over the last 2 years?application to obtain an import license submitted over the last 2 years?application to obtain an import license submitted over the last 2 years?application to obtain an import license submitted over the last 2 years?application to obtain an import license submitted over the last 2 years?Over the last two years, did this establishment submit an application to obtain an import license?If anwer is No or Don't Know then GO TO QUESTION J.13Application for import license Self-explanatory393-9don't know (spontaneous)1yes2nohow many days did it take to obtain your import license?how many days did it take to obtain your import license?how many days did it take to obtain your import license?how many days did it take to obtain your import license?how many days did it take to obtain your import license?Approximately how many days did it take to obtain this import license from the day of the application to the day it was granted?Wait for import license Self-explanatory40353-9don't know (spontaneous)-6still in process-5application denied1less than one day23567101418203060Sysmisswhen you applied for an import license, was an informal gift requested?when you applied for an import license, was an informal gift requested?when you applied for an import license, was an informal gift requested?when you applied for an import license, was an informal gift requested?when you applied for an import license, was an informal gift requested?In reference to that application for an import license, was an informal gift or payment expected or requested?1) Bribe for import license Self-explanatory
2) Sensitive question, no clarification can be offered40353-9don't know (spontaneous)-8ref (spontaneous)1yes2noSysmissapplication to obtain an operating license submitted over last 2 years?application to obtain an operating license submitted over last 2 years?application to obtain an operating license submitted over last 2 years?application to obtain an operating license submitted over last 2 years?application to obtain an operating license submitted over last 2 years?Over the last two years, did this establishment submit an application to obtain an operating license?If answer is No or Don't Know then GO TO QUESTION J.30Application for operating license Self-explanatory-Includes renewals of operating licenses393-9don't know (spontaneous)1yes2nohow many days did it take to obtain your operating license?how many days did it take to obtain your operating license?how many days did it take to obtain your operating license?how many days did it take to obtain your operating license?how many days did it take to obtain your operating license?Approximately how many days did it take to obtain this operating license from the day of the application to the day it was granted?Wait for operating license Self-explanatory32361-9don't know (spontaneous)-6still in process-5application denied1less than one day23671014153090180Sysmisswhen you applied for an operating license was an informal gift requested?when you applied for an operating license was an informal gift requested?when you applied for an operating license was an informal gift requested?when you applied for an operating license was an informal gift requested?when you applied for an operating license was an informal gift requested?In reference to that application for an operating license, was an informal gift or payment expected or requested?Self-explanatory32361-9don't know (spontaneous)-8refusal (spontaneous)1yes2noSysmissobstacle to the current operations : tax ratesobstacle to the current operations : tax ratesobstacle to the current operations : tax ratesobstacle to the current operations : tax ratesobstacle to the current operations : tax rates1) SHOW CARD
2) ROTATE OPTIONSAs I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment.
Tax rates1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4).
2) Sensitive question, no clarification can be offered393-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstacleobstacle to the current operations : tax administrationsobstacle to the current operations : tax administrationsobstacle to the current operations : tax administrationsobstacle to the current operations : tax administrationsobstacle to the current operations : tax administrations1) SHOW CARD
2) ROTATE OPTIONSAs I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment.
Tax administration1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4).
2) Sensitive question, no clarification can be offered393-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstacleobstacle to the current operations : business licensing and permitsobstacle to the current operations : business licensing and permitsobstacle to the current operations : business licensing and permitsobstacle to the current operations : business licensing and permitsobstacle to the current operations : business licensing and permits1) SHOW CARD
2) ROTATE OPTIONSAs I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment.
Business licensing and permits1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4).
2) Sensitive question, no clarification can be offered393-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstacleobstacle to the current operations : political instabilityobstacle to the current operations : political instabilityobstacle to the current operations : political instabilityobstacle to the current operations : political instabilityobstacle to the current operations : political instability1) SHOW CARD
2) ROTATE OPTIONSAs I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment.
Political instability1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4).
2) Sensitive question, no clarification can be offered393-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstacleobstacle to the current operations : corruptionobstacle to the current operations : corruptionobstacle to the current operations : corruptionobstacle to the current operations : corruptionobstacle to the current operations : corruption1) SHOW CARD
2) ROTATE OPTIONSAs I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment.
Corruption1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4).
2) Sensitive question, no clarification can be offered393-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstacleobstacle to the current operations : courtsobstacle to the current operations : courtsobstacle to the current operations : courtsobstacle to the current operations : courtsobstacle to the current operations : courts1) SHOW CARD
2) ROTATE OPTIONSAs I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment.
Courts1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4).
2) Sensitive question, no clarification can be offered393-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstacleno. permanent, full-time employees of this firm at end of last fiscal yearno. permanent, full-time employees of this firm at end of last fiscal yearno. permanent, full-time employees of this firm at end of last fiscal yearno. permanent, full-time employees of this firm at end of last fiscal yearno. permanent, full-time employees of this firm at end of last fiscal yearREAD THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: Now I would like to ask you a few questions about this establishment's labour force.At the end of fiscal year 2008, how many permanent, full-time employees did this establishment employ? Please include all employees and managersINTERVIEWER: include interviewee if applicableNumber of permanent, full-time employees last complete fiscal year are defined as all paid employees that are contracted for a term of one or more fiscal years and/or have a guaranteed renewal of their employment contract and that work up to 8 or more hours per day.
All employees and managers (including respondent) should be counted.393-9do not know12345678910111213141516171819202122232425262728293031323435363738394042434547485051546062637280889091929610010110210310410510610710810911111211311511611711812012312513013213515016016617020522022523223424528029533535545013003000no. permanent, full-time employees of this firm at end of 3 fiscal years agono. permanent, full-time employees of this firm at end of 3 fiscal years agono. permanent, full-time employees of this firm at end of 3 fiscal years agono. permanent, full-time employees of this firm at end of 3 fiscal years agono. permanent, full-time employees of this firm at end of 3 fiscal years agoThree fiscal years ago, at the end of fiscal year [insert three complete fiscal years ago], how many permanent, full-time employees did this establishment employ? Please include all employees and managersINTERVIEWER: include interviewee if applicableNumber of permanent, full-time employees three complete fiscal years ago. See definition of permanent, full-time employees in l1393-9don't know (spontaneous)-7if establishment was not in business three years ago123456789101112131415161718192021222324252627282930313334353637394046474850515354575859627075767779808384859096989910010310510610710911011211511712012513013513814015017818020021230032337013002300no. ft employees who were production workers at end of last fiscal yrno. ft employees who were production workers at end of last fiscal yrno. ft employees who were production workers at end of last fiscal yrno. ft employees who were production workers at end of last fiscal yrno. ft employees who were production workers at end of last fiscal yrINTERVIEWER: READ EACH CATEGORYAt the end of fiscal year 2008, how many permanent, full-time employees were:
Production employeesNumber of permanent, full-time production employees are employees (up to the line supervisor level) engaged in fabricating, processing, assembling, inspecting, receiving, storing, handling, packing, warehousing, shipping (but not delivering), maintenance, repair, product development, auxiliary production for plant's own use (e.g., power plant), recordkeeping, and other services closely associated with these production operations. Employees above the working-supervisor level are excluded from this item.
Number of permanent, full-time non-production employees are those employees not engaged in fabricating, processing, assembling, inspecting, receiving, storing, handling, packing, warehousing, shipping (but not delivering), maintenance, repair, product development, auxiliary production for plant's own use (e.g., power plant), recordkeeping, and other services closely associated with these production operations. Managers and other supervisory personnel with responsibilities for the performance of shop floor supervisors and below are included. Do not include shop floor supervisors.
Employees in sales (including driver-salespersons), sales delivery (highway truck drivers and their helpers), janitorial and guard services, advertising, credit, collection, installation and servicing of own products, clerical and routine office functions, executive, purchasing, financing, legal, personnel (including cafeteria, medical, etc.) are included. Also included are employees on the payroll of the manufacturing establishment engaged in the construction of major additions or alterations utilized as a separate work force. Professional, and technical employees are included in this category.95298-9do not know23456789101112131516182425262830323539404345516067727379809095971001091101201351611831892202372413501290Sysmissno. who were non-production workers (e.g., managers, admin, sales)?no. who were non-production workers (e.g., managers, admin, sales)?no. who were non-production workers (e.g., managers, admin, sales)?no. who were non-production workers (e.g., managers, admin, sales)?no. who were non-production workers (e.g., managers, admin, sales)?INTERVIEWER: READ EACH CATEGORYAt the end of fiscal year 2008, how many permanent, full-time employees were:
Non-production employees [e.g., managers, administration, sales]Number of permanent, full-time production employees are employees (up to the line supervisor level) engaged in fabricating, processing, assembling, inspecting, receiving, storing, handling, packing, warehousing, shipping (but not delivering), maintenance, repair, product development, auxiliary production for plant's own use (e.g., power plant), recordkeeping, and other services closely associated with these production operations. Employees above the working-supervisor level are excluded from this item.
Number of permanent, full-time non-production employees are those employees not engaged in fabricating, processing, assembling, inspecting, receiving, storing, handling, packing, warehousing, shipping (but not delivering), maintenance, repair, product development, auxiliary production for plant's own use (e.g., power plant), recordkeeping, and other services closely associated with these production operations. Managers and other supervisory personnel with responsibilities for the performance of shop floor supervisors and below are included. Do not include shop floor supervisors.
Employees in sales (including driver-salespersons), sales delivery (highway truck drivers and their helpers), janitorial and guard services, advertising, credit, collection, installation and servicing of own products, clerical and routine office functions, executive, purchasing, financing, legal, personnel (including cafeteria, medical, etc.) are included. Also included are employees on the payroll of the manufacturing establishment engaged in the construction of major additions or alterations utilized as a separate work force. Professional, and technical employees are included in this category.95298-9do not know12345678101112152325293537394345475075100114Sysmissno. ft employees who were skilled prod. workers at end of last fiscal yrno. ft employees who were skilled prod. workers at end of last fiscal yrno. ft employees who were skilled prod. workers at end of last fiscal yrno. ft employees who were skilled prod. workers at end of last fiscal yrno. ft employees who were skilled prod. workers at end of last fiscal yrINTERVIEWER: READ EACH CATEGORYAt the end of fiscal year 2008, how many permanent, full-time employees were:
Skilled production workersNumbers of different types of permanent, full-time skilled production workers have some special knowledge or (usually acquired) ability in their work. A skilled worker may have attended a college, university or technical school or, may have learned their skills on the job.
Unskilled production worker are unskilled in that it is not required that they have special training, education, or skill to perform their job.95298-9do not know12345678910111214162024252830323840455560627080100120180189200Sysmissno. ft employees who were unskilled prod. workers at end of last fiscal yrno. ft employees who were unskilled prod. workers at end of last fiscal yrno. ft employees who were unskilled prod. workers at end of last fiscal yrno. ft employees who were unskilled prod. workers at end of last fiscal yrno. ft employees who were unskilled prod. workers at end of last fiscal yrINTERVIEWER: READ EACH CATEGORYAt the end of fiscal year 2008, how many permanent, full-time employees were:
Unskilled production workersNumbers of different types of permanent, full-time skilled production workers have some special knowledge or (usually acquired) ability in their work. A skilled worker may have attended a college, university or technical school or, may have learned their skills on the job.
Unskilled production worker are unskilled in that it is not required that they have special training, education, or skill to perform their job.95298-9do not know12345678910111213151820252932353738404150538392109158250Sysmissno. ft employees who were female at end of last fiscal yrno. ft employees who were female at end of last fiscal yrno. ft employees who were female at end of last fiscal yrno. ft employees who were female at end of last fiscal yrno. ft employees who were female at end of last fiscal yrAt the end of fiscal year 2008, how many permanent full-time employees of this establishment for the following categories were female?29895-9do not know1234567891011121314152230314143454760647078Sysmissno. ft employees who were female prod. workers at end of last fiscal yrno. ft employees who were female prod. workers at end of last fiscal yrno. ft employees who were female prod. workers at end of last fiscal yrno. ft employees who were female prod. workers at end of last fiscal yrno. ft employees who were female prod. workers at end of last fiscal yrAt the end of fiscal year 2008, how many permanent full-time employees of this establishment for the following categories were female?
Female permanent full-time production employeesSelf explanatory95298-9do not know123457891011121314182588Sysmissno. ft employees who were female non-prod. workers at end of last fiscal yrno. ft employees who were female non-prod. workers at end of last fiscal yrno. ft employees who were female non-prod. workers at end of last fiscal yrno. ft employees who were female non-prod. workers at end of last fiscal yrno. ft employees who were female non-prod. workers at end of last fiscal yrAt the end of fiscal year 2008, how many permanent full-time employees of this establishment for the following categories were female?
Female permanent full-time non-production employeesSelf explanatory95298-9do not know1234567810111218212227Sysmissno. full-time temporary employees employed at end of last fiscal yearno. full-time temporary employees employed at end of last fiscal yearno. full-time temporary employees employed at end of last fiscal yearno. full-time temporary employees employed at end of last fiscal yearno. full-time temporary employees employed at end of last fiscal yearHow many full-time temporary employees did this establishment employ in fiscal year 2008?IF 0, GO TO QUESTION AFL.8aFull-time temporary or seasonal employees are defined as all paid short-term (i.e. for less than a fiscal year) employees with no guarantee of renewal of employment contract and work 40 hours or more per week for the term of their contract.393-9do not know123456789101112131516202224253032343540424350515355606870808597100120125150200220300310025001av.length of employment of all ft temporary employees in last fiscal yearav.length of employment of all ft temporary employees in last fiscal yearav.length of employment of all ft temporary employees in last fiscal yearav.length of employment of all ft temporary employees in last fiscal yearav.length of employment of all ft temporary employees in last fiscal yearWhat was the average length of employment of all full-time temporary employees in fiscal year 2008?Average length of employment of all full-time temporary or seasonal employees refers to the number of months that the employee was contracted for work that occupied employees for 40 hours or more per week. If average full-time temporary or seasonal employment was for less than one month, enumerator should write 1.175218-9don't know (spontaneous)1less than one month23456789101112Sysmissat end of 2008, how many part-time workers did you employ?at end of 2008, how many part-time workers did you employ?at end of 2008, how many part-time workers did you employ?at end of 2008, how many part-time workers did you employ?at end of 2008, how many part-time workers did you employ?At the end of fiscal year 2008, how many part-time workers-workers that work less than a full shift per day-were employed by the establishment?393-9do not know123456891012141519202325293050586090921009001000Average educational attainment of a typical production workerAverage educational attainment of a typical production workerAverage educational attainment of a typical production workerAverage educational attainment of a typical production workerAverage educational attainment of a typical production workerSHOW CARDWhat is the average educational attainment of a typical production worker employed in this establishment?95298-9don't know10-3 years of education24-6 years of education37-9 years of education410-12 years of education513 years and above of educationSysmissformal training programs for permanent, ft employees ran in last fiscal yrformal training programs for permanent, ft employees ran in last fiscal yrformal training programs for permanent, ft employees ran in last fiscal yrformal training programs for permanent, ft employees ran in last fiscal yrformal training programs for permanent, ft employees ran in last fiscal yrOver fiscal year 2008, did this establishment have formal training programs for its permanent, full-time employees?If answer is No or Don't Know then GO TO QUESTION AFL.12Formal training has a structured and defined curriculum. Formal training may include classroom work, seminars, lectures, workshops, and audio-visual presentations and demonstrations. This does not include training to familiarize employees with equipment and machinery on the shop floor, training aimed at familiarizing employees with the establishment's standard operation procedures, or employee orientation at the beginning of an employee's tenure. In-house training may be conducted by other non-supervisory employees of the establishment, the establishment's supervisors or managers, or the establishments training centers.95298-9don't know (spontaneous)1yes2noSysmiss% permanent ft prod. employees received formal training in last fiscal year% permanent ft prod. employees received formal training in last fiscal year% permanent ft prod. employees received formal training in last fiscal year% permanent ft prod. employees received formal training in last fiscal year% permanent ft prod. employees received formal training in last fiscal yearReferring to the training programs run over fiscal year 2008, what percent of permanent, full-time employees of the following categories received formal training?
Production full-time permanent employees trainedPercentage of production vs. non-production employees that were trained. Self-explanatory29364-9don't know (spontaneous)if no employees in a category were trained23511203035455070758090100Sysmiss% ft non-production employees received formal training in last fiscal year% ft non-production employees received formal training in last fiscal year% ft non-production employees received formal training in last fiscal year% ft non-production employees received formal training in last fiscal year% ft non-production employees received formal training in last fiscal yearReferring to the training programs run over fiscal year 2008, what percent of permanent, full-time employees of the following categories received formal training?
Non-production full-time permanent employees trainedPercentage of production vs. non-production employees that were trained. Self-explanatory29364-9don't know (spontaneous)if no employees in a category were trained1251020212545507097100Sysmisswhat percent of this establishment’s workforce is currently unionized?what percent of this establishment’s workforce is currently unionized?what percent of this establishment’s workforce is currently unionized?what percent of this establishment’s workforce is currently unionized?what percent of this establishment’s workforce is currently unionized?What percent of this establishment's workforce is currently unionized?393-9don't know (spontaneous)1234510121520254050607080859091100over fiscal year 2008, how did this establishment usually find new employees?over fiscal year 2008, how did this establishment usually find new employees?over fiscal year 2008, how did this establishment usually find new employees?over fiscal year 2008, how did this establishment usually find new employees?over fiscal year 2008, how did this establishment usually find new employees?Over fiscal year 2008, how did this establishment usually find new employees?393-9don't know (spontaneous)1through family/friends2public placement office3private placement office4public announcement/advertisement5school-related network6otherhow much of an obstacle are labour regulations to the operations of this firm?how much of an obstacle are labour regulations to the operations of this firm?how much of an obstacle are labour regulations to the operations of this firm?how much of an obstacle are labour regulations to the operations of this firm?how much of an obstacle are labour regulations to the operations of this firm?SHOW CARDAre labor regulations No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment?1) Self-explanatory
2) Sensitive question, no clarification can be offered393-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstaclehow much of an obstacle is inadequately educated wokforce to your firm?how much of an obstacle is inadequately educated wokforce to your firm?how much of an obstacle is inadequately educated wokforce to your firm?how much of an obstacle is inadequately educated wokforce to your firm?how much of an obstacle is inadequately educated wokforce to your firm?SHOW CARDIs an inadequately educated workforce No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment?1) Self-explanatory
2) Sensitive question, no clarification can be offered393-9do not know-7does not applyno obstacle1minor obstacle2moderate obstacle3major obstacle4very severe obstacledo you currently have a pre-employment health check for new employees?do you currently have a pre-employment health check for new employees?do you currently have a pre-employment health check for new employees?do you currently have a pre-employment health check for new employees?do you currently have a pre-employment health check for new employees?READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now turn to another topic.Does this establishment currently have a pre-employment health check for new employees?393-9don't know (spontaneous)1yes2noaffected in past 2yrs by: high absenteeism due to sicknessaffected in past 2yrs by: high absenteeism due to sicknessaffected in past 2yrs by: high absenteeism due to sicknessaffected in past 2yrs by: high absenteeism due to sicknessaffected in past 2yrs by: high absenteeism due to sicknessHave the following situations affected this establishment's workforce in the past 2 years:
High absenteeism due to sickness393-9don't know (spontaneous)1yes2noaffected in past 2yrs by: high absenteeism as employees care for family/friendsaffected in past 2yrs by: high absenteeism as employees care for family/friendsaffected in past 2yrs by: high absenteeism as employees care for family/friendsaffected in past 2yrs by: high absenteeism as employees care for family/friendsaffected in past 2yrs by: high absenteeism as employees care for family/friendsHave the following situations affected this establishment's workforce in the past 2 years:
High absenteeism as employees need to care of family members or friends due to sickness393-9don't know (spontaneous)1yes2noaffected in past 2yrs by: high absenteeism due to hiv/aidsaffected in past 2yrs by: high absenteeism due to hiv/aidsaffected in past 2yrs by: high absenteeism due to hiv/aidsaffected in past 2yrs by: high absenteeism due to hiv/aidsaffected in past 2yrs by: high absenteeism due to hiv/aidsHas HIV/AIDS affected this establishment's workforce in any of the following ways in the past 2 years:
High absenteeism due to HIV/AIDS393-9don't know (spontaneous)1yes2noaffected in past 2yrs by: high absenteeism as employees care for those with hivaffected in past 2yrs by: high absenteeism as employees care for those with hivaffected in past 2yrs by: high absenteeism as employees care for those with hivaffected in past 2yrs by: high absenteeism as employees care for those with hivaffected in past 2yrs by: high absenteeism as employees care for those with hivHas HIV/AIDS affected this establishment's workforce in any of the following ways in the past 2 years:
High absenteeism as employees need to care of family members or friends due to HIV/AIDS393-9don't know (spontaneous)1yes2nodid you undertake to prevent hiv/aids among employees? hiv prevention messagesdid you undertake to prevent hiv/aids among employees? hiv prevention messagesdid you undertake to prevent hiv/aids among employees? hiv prevention messagesdid you undertake to prevent hiv/aids among employees? hiv prevention messagesdid you undertake to prevent hiv/aids among employees? hiv prevention messagesDid this establishment undertake any of the following activities, in fiscal year 2008, to prevent HIV/AIDS among employees?
HIV prevention messages393-9don't know (spontaneous)1yes2nodid you undertake to prevent hiv/aids among employees? free condom distributiondid you undertake to prevent hiv/aids among employees? free condom distributiondid you undertake to prevent hiv/aids among employees? free condom distributiondid you undertake to prevent hiv/aids among employees? free condom distributiondid you undertake to prevent hiv/aids among employees? free condom distributionDid this establishment undertake any of the following activities, in fiscal year 2008, to prevent HIV/AIDS among employees?
Free condom distribution393-9don't know (spontaneous)1yes2nodid you undertake to prevent hiv/aids among employees? anonymous hiv testingdid you undertake to prevent hiv/aids among employees? anonymous hiv testingdid you undertake to prevent hiv/aids among employees? anonymous hiv testingdid you undertake to prevent hiv/aids among employees? anonymous hiv testingdid you undertake to prevent hiv/aids among employees? anonymous hiv testingDid this establishment undertake any of the following activities, in fiscal year 2008, to prevent HIV/AIDS among employees?
Anonymous HIV testing393-9don't know (spontaneous)1yes2noin 2008, how much did you spend on all aids/hiv programs and activities?in 2008, how much did you spend on all aids/hiv programs and activities?in 2008, how much did you spend on all aids/hiv programs and activities?in 2008, how much did you spend on all aids/hiv programs and activities?in 2008, how much did you spend on all aids/hiv programs and activities?In fiscal year 2008, how much did this establishment spend on all AIDS/HIV programs and activities?393-9don't know (spontaneous)126200025005000100001500020000220003000045000500006000077870800001000001200002000005000006000008000001000000200000020000000most serious obstacle affecting the operation of this establishmentmost serious obstacle affecting the operation of this establishmentmost serious obstacle affecting the operation of this establishmentmost serious obstacle affecting the operation of this establishmentmost serious obstacle affecting the operation of this establishment1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next set of questions is designed to get a general picture of your opinion about the business environment climate that affects your operations.
2) SHOW CARDWhich of the following elements of the business environment, if any, currently represents the biggest obstacle faced by this establishment.Self-explanatory393-9do not know-7does not apply1access to finance2access to land3business licensing and permits4corruption5courts6crime, theft and disorder7customs and trade regulations8electricity9inadequately educated workforce10labor regulations11political instability12practices of competitors in the informal sector13tax administration14tax rates15transportrotation orderrotation orderrotation orderrotation orderrotation orderWhich of the following elements of the business environment, if any, currently represents the biggest obstacle faced by this establishment?
Rotation393-9do not know-7does not apply1access to finance2access to land3business licensing and permits4corruption5courts6crime, theft and disorder7customs and trade regulations8electricity9inadequately educated workforce10labor regulations11political instability12practices of competitors in the informal sector13tax administration14tax rates15transporttotal labor cost (incl. wages, salaries, bonuses, etc) in last fiscal yeartotal labor cost (incl. wages, salaries, bonuses, etc) in last fiscal yeartotal labor cost (incl. wages, salaries, bonuses, etc) in last fiscal yeartotal labor cost (incl. wages, salaries, bonuses, etc) in last fiscal yeartotal labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year1) SHOW CARD
2) READ OUTFor fiscal year 2008, please provide the following information about this establishment:
Total annual cost of labor (including wages, salaries, bonuses, social security payments)Total cost of labor, including wages, salaries and benefits is the total annual wages and all annual benefits, including food, transport, social security (i.e. pensions, medical insurance, and unemployment insurance).
Raw materials and intermediate goods (M) is the cost of all inputs in the production activity. This is usually an item directly taken from the financial statements
Total annual cost of finished goods and materials purchased to resell: (S) is the cost of all finished goods and materials purchased to be resold.
Fuel (M) is the total annual cost of all fuels consumed for heat, power, transportation, or the generation of electricity. Do not include the estimated costs of fuels, such as sawdust or blast furnace gas, produced as a byproduct of your manufacturing activities. Include anthracite and bituminous coal, coke, natural and manufactured gas, fuel oil, liquefied petroleum gas, gasoline, and all other fuels, including purchased steam. Be sure to include fuel used to power delivery trucks, fork lifts, or other motor vehicles associated with the establishment.
Electricity is the total annual cost of electric energy purchased from public or private utility companies or received from other establishments that belong to the same firm. Exclude the value of electricity generated and used at this establishment.
Total annual depreciation is the amortization of fixed assets due to the wearing down and/or obsolescence393-9don't know (spontaneous)-8ref (spontaneous)330001500002000002200002400003000003200003225003600003750004500005000006000006594657200007500008500001000000104600012000001250000126000014750001500000170000018000001820000189500019500001980000200000021600002193566234000024000002426700250000026000002700000275000027550003000000319900032400003360000350000036000003660000372000039800003996000400000040553184160000420000042300004344889450000046000004800000490000049500005000000504000050700005490000586000060000006120000615600063000006500000700000072000007920000798000080000008100000840000085000008520886876097590000009500000980000010000000101500001080000011000000110008951200000012480000125000001260000013000000132680001350000015000000152000001560000016000000168000001681285517000000180000001900000020000000224890002300000023400000240000002500000026000000262500002650000027980950290000003000000034000000350000004000000042000000450000004535650048000000500000005106413152500000530000005400000054800000599870006000000062000000650000006929988870000000720000007500000077000000780000008000000081000000848720009000000094000000100000000100450000105000000120000000124000000131000000140000000168000000200000000205000000207000000213000000230000000250000000276000000294666000305000000350000000427574000430000000440000000600053175674000000750000000100000000018000000002500000000cost of raw materials and intermediate goods used in prod. in last fiscal yearcost of raw materials and intermediate goods used in prod. in last fiscal yearcost of raw materials and intermediate goods used in prod. in last fiscal yearcost of raw materials and intermediate goods used in prod. in last fiscal yearcost of raw materials and intermediate goods used in prod. in last fiscal year1) SHOW CARD
2) READ OUTFor fiscal year 2008, please provide the following information about this establishment:
Total annual cost of raw materials and intermediate goods used in productionTotal cost of labor, including wages, salaries and benefits is the total annual wages and all annual benefits, including food, transport, social security (i.e. pensions, medical insurance, and unemployment insurance).
Raw materials and intermediate goods (M) is the cost of all inputs in the production activity. This is usually an item directly taken from the financial statements
Total annual cost of finished goods and materials purchased to resell: (S) is the cost of all finished goods and materials purchased to be resold.
Fuel (M) is the total annual cost of all fuels consumed for heat, power, transportation, or the generation of electricity. Do not include the estimated costs of fuels, such as sawdust or blast furnace gas, produced as a byproduct of your manufacturing activities. Include anthracite and bituminous coal, coke, natural and manufactured gas, fuel oil, liquefied petroleum gas, gasoline, and all other fuels, including purchased steam. Be sure to include fuel used to power delivery trucks, fork lifts, or other motor vehicles associated with the establishment.
Electricity is the total annual cost of electric energy purchased from public or private utility companies or received from other establishments that belong to the same firm. Exclude the value of electricity generated and used at this establishment.
Total annual depreciation is the amortization of fixed assets due to the wearing down and/or obsolescence95298-9don't know (spontaneous)-8ref (spontaneous)500000150000018000002500000300000044436745000000600000072000007648000800000090000009500000100000001200000015000000151320592000000025000000300000003400000043900000450000007000000075000000800000008005500512000000014000000015000000016968217820000000023700000035000000045600000060000000066001010513000000002000000000Sysmisstotal annual costs of fuel in last fiscal yeartotal annual costs of fuel in last fiscal yeartotal annual costs of fuel in last fiscal yeartotal annual costs of fuel in last fiscal yeartotal annual costs of fuel in last fiscal year1) SHOW CARD
2) READ OUTFor fiscal year 2008, please provide the following information about this establishment:
Total annual costs of fuelTotal cost of labor, including wages, salaries and benefits is the total annual wages and all annual benefits, including food, transport, social security (i.e. pensions, medical insurance, and unemployment insurance).
Raw materials and intermediate goods (M) is the cost of all inputs in the production activity. This is usually an item directly taken from the financial statements
Total annual cost of finished goods and materials purchased to resell: (S) is the cost of all finished goods and materials purchased to be resold.
Fuel (M) is the total annual cost of all fuels consumed for heat, power, transportation, or the generation of electricity. Do not include the estimated costs of fuels, such as sawdust or blast furnace gas, produced as a byproduct of your manufacturing activities. Include anthracite and bituminous coal, coke, natural and manufactured gas, fuel oil, liquefied petroleum gas, gasoline, and all other fuels, including purchased steam. Be sure to include fuel used to power delivery trucks, fork lifts, or other motor vehicles associated with the establishment.
Electricity is the total annual cost of electric energy purchased from public or private utility companies or received from other establishments that belong to the same firm. Exclude the value of electricity generated and used at this establishment.
Total annual depreciation is the amortization of fixed assets due to the wearing down and/or obsolescence95298-9don't know (spontaneous)-8ref (spontaneous)800001000001200001500001750002780004000005000008000008200008350009000001000000105000012000001500000170000020000002500000258900038000004000000412800050000006000000702300010000000130000001800000020000000209326033000000050817450120000000195000000250000000300000000Sysmisstotal annual costs of electricity in last fiscal yeartotal annual costs of electricity in last fiscal yeartotal annual costs of electricity in last fiscal yeartotal annual costs of electricity in last fiscal yeartotal annual costs of electricity in last fiscal year1) SHOW CARD
2) READ OUTFor fiscal year 2008, please provide the following information about this establishment:
Total annual costs of electricityTotal cost of labor, including wages, salaries and benefits is the total annual wages and all annual benefits, including food, transport, social security (i.e. pensions, medical insurance, and unemployment insurance).
Raw materials and intermediate goods (M) is the cost of all inputs in the production activity. This is usually an item directly taken from the financial statements
Total annual cost of finished goods and materials purchased to resell: (S) is the cost of all finished goods and materials purchased to be resold.
Fuel (M) is the total annual cost of all fuels consumed for heat, power, transportation, or the generation of electricity. Do not include the estimated costs of fuels, such as sawdust or blast furnace gas, produced as a byproduct of your manufacturing activities. Include anthracite and bituminous coal, coke, natural and manufactured gas, fuel oil, liquefied petroleum gas, gasoline, and all other fuels, including purchased steam. Be sure to include fuel used to power delivery trucks, fork lifts, or other motor vehicles associated with the establishment.
Electricity is the total annual cost of electric energy purchased from public or private utility companies or received from other establishments that belong to the same firm. Exclude the value of electricity generated and used at this establishment.
Total annual depreciation is the amortization of fixed assets due to the wearing down and/or obsolescence205188-9don't know (spontaneous)-8ref (spontaneous)96000480005000060000650007200075000144000149000150000155000175000180000200000215000216000220000240000250000264000265200300000302000318000350000360000370000375000400000410000450000457000480000485000486600500000540000550000564000570000600000601000640000650000653700660000680000700000720000780000800000847428900000950000100000012000001260000130000013500001500000170000017500001800000187500020000002280000240000025000002985608300000037000004000000450000050000005250000540000060000008000000880000096000001100000012000000125000001263475214000000200000002200000030000000315310913400000035000000420000004800000050000000520000006000000061500000640000008000000084000000136000000169000000300000000454000000Sysmisstotal annual cost of finished goods/materials bought to resell in last fiscal yrtotal annual cost of finished goods/materials bought to resell in last fiscal yrtotal annual cost of finished goods/materials bought to resell in last fiscal yrtotal annual cost of finished goods/materials bought to resell in last fiscal yrtotal annual cost of finished goods/materials bought to resell in last fiscal yr1) SHOW CARD
2) READ OUTFor fiscal year 2008, please provide the following information about this establishment:
Total annual cost of finished goods/materials bought to resellTotal cost of labor, including wages, salaries and benefits is the total annual wages and all annual benefits, including food, transport, social security (i.e. pensions, medical insurance, and unemployment insurance).
Raw materials and intermediate goods (M) is the cost of all inputs in the production activity. This is usually an item directly taken from the financial statements
Total annual cost of finished goods and materials purchased to resell: (S) is the cost of all finished goods and materials purchased to be resold.
Fuel (M) is the total annual cost of all fuels consumed for heat, power, transportation, or the generation of electricity. Do not include the estimated costs of fuels, such as sawdust or blast furnace gas, produced as a byproduct of your manufacturing activities. Include anthracite and bituminous coal, coke, natural and manufactured gas, fuel oil, liquefied petroleum gas, gasoline, and all other fuels, including purchased steam. Be sure to include fuel used to power delivery trucks, fork lifts, or other motor vehicles associated with the establishment.
Electricity is the total annual cost of electric energy purchased from public or private utility companies or received from other establishments that belong to the same firm. Exclude the value of electricity generated and used at this establishment.
Total annual depreciation is the amortization of fixed assets due to the wearing down and/or obsolescence114279-9don't know (spontaneous)-8ref (spontaneous)100000150000400000500000700000800000100000011256001500000180000029000003000000310000035000004500000500000069500008770000100000001100000012089900139989641500000015677920175000001900000019231979195500002000000020250000210000002700000027500000295000003000000032500000400000005000000060000000105000000110000000120000000136000000150000000200000000500000000900000000Sysmisstotal annual depreciationtotal annual depreciationtotal annual depreciationtotal annual depreciationtotal annual depreciation1) SHOW CARD
2) READ OUTFor fiscal year 2008, please provide the following information about this establishment:
Total annual depreciation393-9don't know (spontaneous)-8ref (spontaneous)9250006000075000800001000001250001440001500002000002100002400002500003000003500003800004000004200004500004700004800005000006000007000007600008000009000001000000110000011600001200000150000018000001840000200000021500002462577250000029907003000000301552035000003650000400000044000004650500499550150000005220000600000065000007000000762592880000009000000100000001035000011000000110036751200000015000000157500701590000018700000200000002100000025000000280000003000000032000000323142663600000037000000400000004140000042000000500000005060000560000000650000006926000075000000110000000113000000124958519138050000150000000174500000200000000214400000279895695280000000365000000438234398447000000600000000what were the establishment's total annual sales three fiscal years ago?what were the establishment's total annual sales three fiscal years ago?what were the establishment's total annual sales three fiscal years ago?what were the establishment's total annual sales three fiscal years ago?what were the establishment's total annual sales three fiscal years ago?In fiscal year [insert three complete fiscal years ago], three fiscal years ago, what were total annual sales for this establishment?Total sales three complete fiscal years ago include the value of all annual sales counting manufactured goods and goods the establishment has bought for trading. If an establishment makes blue jeans and also imports blue jeans for resale, total sales is the value of all blue jeans sold, both produced and imported. Revenue or receipts for all services rendered and any sales of merchandise for the year even though payment may have been received at a later date are included in total sales. Firms operating on a commission basis should report commissions, fees, and other operating income, not gross billings or sales.393-9don’t know (spontaneous)-8-7if establishment was not in business three years ago50003500001000000150000025234253000000350000040000004500000500000058600006000000610000065000007000000800000085000009000000950000010000000110000001200000012500000130000001400000014250000150000001600000017000000175000001800000018389825200000002050000021325255220000002300000023346317238500002500000028000000290000003000000030500000322833153268062335000000357000003683651237000000372205373800000040000000430000004493684546740000470000004900000049208461500000005200000054618217550000005670000060000000625000006500000067000000684002007000000070010300720000007500000077000000775000008000000080658220850000008600000089000000900000009026350092000000100000000103000000108000000110000000110900000114902119118000000120000000120380215123551769130000000132000000139000000140000000146000000150000000160000000163000000170000000175000000180000000190000000193936669200000000204000000209000000210000000216000000217000000220000000228000000250000000267000000290000000293000000300000000302902671314753312323000000328074518330000000334703604339932290348000000350000000365000000390000000396000000400000000405554459420000000425000000446520000450000000460000000475000700500000000540000000560000000650000000690000000700000000710000000725000000750000000780000000800000000850000000852786926854913200857000045863475337900000000900288566922667622956818200960000000106825400011010000001183810144120000000013000000001470000000150000000015630982001670000000180000000020000000002000000500200794572520150000002105000000250000000029000000002955750000300000000040000000004062000000424000000048910000005000000000549327180056304250005683000000649114340779125600008700000000100000000001030274688011967044064130000000001541398860136000000000140862000000300000000000average monthly compensation of a production full-time worker in last fiscal yraverage monthly compensation of a production full-time worker in last fiscal yraverage monthly compensation of a production full-time worker in last fiscal yraverage monthly compensation of a production full-time worker in last fiscal yraverage monthly compensation of a production full-time worker in last fiscal yrIn fiscal year 2008, what was the approximate average monthly compensation, including benefits when applicable, for a full-time production employee?See definition of production workers in the Labor Section.
Compensation includes all annual benefits paid to the worker including social security tax and other labor taxes paid to the government.95298-9-81251000020000250003000032000350004000046914500005200055000600006300065000700007500076000765008000083533850009000010000011500012000013612215000025000032500050000035000000Sysmissnet book value of machinery vehicles, and equipment in last fiscal yearnet book value of machinery vehicles, and equipment in last fiscal yearnet book value of machinery vehicles, and equipment in last fiscal yearnet book value of machinery vehicles, and equipment in last fiscal yearnet book value of machinery vehicles, and equipment in last fiscal yearAt the end of fiscal year 2008, what was the net book value, that is the value of assets after depreciation, of the following:
Machinery, vehicles, and equipmentNet book value equals the purchase value minus depreciation.
The net book value represents the actual cost of assets at the time they were acquired, including all costs incurred in making the assets usable (such as transportation and installation) minus depreciation accumulated since the date of purchase. Included in the assets are all buildings, structures, machinery, and equipment (production, office, and transportation equipment) for which depreciation reserves are maintained. Accordingly, the value of assets at the end of the year includes the value of construction in progress.95298-9don't know (spontaneous)-8ref (spontaneous)9200000300000960000100000020000003000000500000087398128786000100000001300000015000000180000002000000024509310250000003015700034000000400000004500000060000000100000000100500000117500000150000000250000000500000000Sysmissnet book value of land and buildings in last fiscal yearnet book value of land and buildings in last fiscal yearnet book value of land and buildings in last fiscal yearnet book value of land and buildings in last fiscal yearnet book value of land and buildings in last fiscal yearAt the end of fiscal year 2008, what was the net book value, that is the value of assets after depreciation, of the following:
Land and buildingsNet book value equals the purchase value minus depreciation.
The net book value represents the actual cost of assets at the time they were acquired, including all costs incurred in making the assets usable (such as transportation and installation) minus depreciation accumulated since the date of purchase. Included in the assets are all buildings, structures, machinery, and equipment (production, office, and transportation equipment) for which depreciation reserves are maintained. Accordingly, the value of assets at the end of the year includes the value of construction in progress.95298-9don't know (spontaneous)-8ref (spontaneous)70000020000005500000130000002000000020002266210000003000000038007000500000008000000090000000100000000120000000146000000300000000375000000728040500Sysmisscost for establishment to re-purchase all of its machinerycost for establishment to re-purchase all of its machinerycost for establishment to re-purchase all of its machinerycost for establishment to re-purchase all of its machinerycost for establishment to re-purchase all of its machineryHypothetically, if this establishment were to purchase the assets it uses now, in their current condition, how much would they cost?
Machinery, vehicles, and equipmentThis question is designed to ascertain the market value of the establishment's assets. Data on equipment is the most important. You can ask the manager to estimate the market value if all of the equipment, land and buildings were sold on the open market. If the respondent states that there is no market, ask how much the respondent would be willing to pay for the capital, knowing what it can produce in its current condition. Estimate how much it would cost to buy machinery in the current market which is similar in terms of age and characteristics. This estimate is to give an indication of the capital intensity of the firm. Keep in mind that it is one of the most important questions on the questionnaire.95298-9don't know (spontaneous)800000100000015000002000000300000035000004000000575000060000001000000012500000130000001447300015000000250000003000000030157000400000004500000050000000700000001000000001000003701080000001500000002500000002600000003000000004000000005000000007000000007500000008000000001500000000Sysmisscost for establishment to re-purchase all of its land and buildingscost for establishment to re-purchase all of its land and buildingscost for establishment to re-purchase all of its land and buildingscost for establishment to re-purchase all of its land and buildingscost for establishment to re-purchase all of its land and buildingsHypothetically, if this establishment were to purchase the assets it uses now, in their current condition, how much would they cost?
Land and buildingsThis question is designed to ascertain the market value of the establishment's assets. Data on equipment is the most important. You can ask the manager to estimate the market value if all of the equipment, land and buildings were sold on the open market. If the respondent states that there is no market, ask how much the respondent would be willing to pay for the capital, knowing what it can produce in its current condition. Estimate how much it would cost to buy machinery in the current market which is similar in terms of age and characteristics. This estimate is to give an indication of the capital intensity of the firm. Keep in mind that it is one of the most important questions on the questionnaire.95298-9500000060000001000000015000000190000002000000020205400300000004200000050000000800000001000000001100000001460000001500000001800000002600000003000000004000000005000000008500000000Sysmisscan we provide the wb with your contact information?can we provide the wb with your contact information?can we provide the wb with your contact information?can we provide the wb with your contact information?can we provide the wb with your contact information?The World Bank might be interested in getting in touch with you to follow up on some aspects of this interview. Would you have any objection if we provide them with your contact information?Self-explanatory39312main respondent's position in the firmmain respondent's position in the firmmain respondent's position in the firmmain respondent's position in the firmmain respondent's position in the firmPlease complete the following information about the interviewee(s)393ADMINISTRATEURAGENT COMMERCIALAGENT DE LIAISONASSISTANT COMPTABLEASSISTANT EN PHARMACIEASSOCIEAgent commercialAssistantAttaché de directionCAISSIERCAISSIERECHEF COMPTABLECHEF D'EQUIPECHEF DE GARECHEF DE PRODUCTIONCHEF DE SERVICE ADMINISTRATIF ET FINANCIERCHEF DE STATIONCO GERANT ASSOCIECOMPTABLECONSEILLER D'ENTREPRISECOPROPRIETAIRE GERANTCaissierCaissier principalCharger de distributionCharger de venteChef approvissionnementChef PersonnelChef comptableChef d' exploitationChef d'atelierChef d'entrepriseChef d'exploitationChef de productionChef de serviceChef de service commercialCommercialComptableComptable AdjointConseiller juridiqueControleur généralD R HD A FD,A,CD,GD.GD.R.HDAFDGDGA developpement gestion des projet-logisticDIRECTEURDIRECTEUR D'EXPLDIRECTEUR DES AFFAIRES JURIDIQUEDIRECTEUR FINANCIERDIRECTEUR GENERALDIRECTEUR TECHINQUE COMPTABLEDRHDirecteeurDirecteurDirecteur FinancierDirecteur GeneralDirecteur GénéralDirecteur commercialDirecteur d'exploitationDirecteur de publicationDirecteur du personnelDirecteur généralDirecteur général adjointDirecteur interimaireDirecteur par interimDirecteur techniqueDirectrice generaleDirigeantEtUDIANT EN PHARMACIEFinancierG R HG,R,HGERANTGERANT ADJOINTGERANTEGESTIONNAIRE COMMERCIALEGESTIONNAIRE DES STOCKSGerantGérantGérant adjoint fils du propriétaireGérant boutiqueGérant propriétaireGéranteINGENIEURJURISTE FISCALISTELa dirigeanteLe GérantLe patronMAGASINIERMadame DaoP.D.GP.G.GPDGPDG DE L'ENTREPRISEPHARMACIENPHARMACIENNE GERANTPRINCIPAL PROPRIETAIREPROPRIETAIREPROPRIETAIRE GERANTPROPRIETAIRE/ GERANT DGPharmacienPharmaciennePremier représentantPrincipal PropriétairePropriétairePropriétaire et GerantPropriétaire et gérantProprétairePrésidenteREPRESENTANT DE LA SOCIETE COMPTABLERESPONSABLERESPONSABLE FINANCIERRESPONSABLE VENTEResponsableResponsable de l'entrepriseResponsable de productionResponsable service paiyeSECRETAIRESECRETAIRE ADMINISTRATIVESecretaireTARBAGDO GERANTTECHNICIEN GENIE CIVILchef comptablechef d'equipe et de contrôlechef de pistechef de servicechef du personnelcomptabled,gdafdgdirecteurdirecteur adjiontdirecteur commercialdirecteur financierdirecteur generaldirecteur generaleexportantgerantgerant adjointgestionnaire financieregérantepdgpharmacienpresident directeur generalproprietaireproprietaire et geranteresponsable administratifmain respondent years working in the firm:main respondent years working in the firm:main respondent years working in the firm:main respondent years working in the firm:main respondent years working in the firm:Please complete the following information about the interviewee(s)3931234567891011121314151617181920222324252627303235364353main respondent gendermain respondent gendermain respondent gendermain respondent gendermain respondent genderPlease complete the following information about the interviewee(s)3931male2femalesecond respondent position in the firm:second respondent position in the firm:second respondent position in the firm:second respondent position in the firm:second respondent position in the firm:Please complete the following information about the interviewee(s)38AGENT DE LIAISONAgent de liaisonAgent de liasonBARRO MAMADOUCOMPTABLEChef commercielChef comptableComptableD A FD.PDAAFEmployésGeréntGérantInformaticienNikiema EdmondPropriétaireSECRETAIRESecretairedafexportant2omptablesecond respondent years working in the firmsecond respondent years working in the firmsecond respondent years working in the firmsecond respondent years working in the firmsecond respondent years working in the firmPlease complete the following information about the interviewee(s)38355134567891011171920222939Sysmisssecond respondent gendersecond respondent gendersecond respondent gendersecond respondent gendersecond respondent genderPlease complete the following information about the interviewee(s)383551male2femaleSysmissthird respondent position in the firm:third respondent position in the firm:third respondent position in the firm:third respondent position in the firm:third respondent position in the firm:Please complete the following information about the interviewee(s)3Chef de productionSecretairechef du personnelthird respondent years working in the firmthird respondent years working in the firmthird respondent years working in the firmthird respondent years working in the firmthird respondent years working in the firmPlease complete the following information about the interviewee(s)339031021Sysmissthird respondent's genderthird respondent's genderthird respondent's genderthird respondent's genderthird respondent's genderPlease complete the following information about the interviewee(s)33901male2femaleSysmissdaydaydaydaydayTime face-to-face interview ends393monthmonthmonthmonthmonthTime face-to-face interview ends39356789hourhourhourhourhourTime face-to-face interview ends393minutesminutesminutesminutesminutesTime face-to-face interview ends393perception of the questions regarding opinions and perceptionsperception of the questions regarding opinions and perceptionsperception of the questions regarding opinions and perceptionsperception of the questions regarding opinions and perceptionsperception of the questions regarding opinions and perceptionsINTERVIEWERS PLEASE ANSWER AT END OF THE INTERVIEWIt is my perception that the responses to the questions regarding opinions and perceptions:
Truthful
Somewhat truthful
Not truthful393123The questions regarding figures (productivity and employment numbersThe questions regarding figures (productivity and employment numbersThe questions regarding figures (productivity and employment numbersThe questions regarding figures (productivity and employment numbersThe questions regarding figures (productivity and employment numbers393123interviewer commentsinterviewer commentsinterviewer commentsinterviewer commentsinterviewer commentsINTERVIEWER COMMENTS (Problems occurred/extraordinary circumstances which could influence results)393A l'issu d'un coup de fils immédiatement ,j'ai eu le rendez-vous .Il était ouvert sans probléme tout bien déroulé.AFL.14 léntreprise na pa fait de recrutement en 2008 k1 et k2 l'entreprise n'a pas importé ou fait d'achats en 2008AU BURKINA FASO LE TAUX DU PALUDISME EST LE PLUS ELEVE ET CA SE VOIT SUR LA VENTE DES PRODUITS PHARMACEUTIQUES COMME LE PRINCIPAL PRODUIT VENDUE EN PHARMACIEAU cour de l'enquête le répondant était beaucoup mefianr pour ce qui concerne les chiffresAUCUNE DIFFICULTE PARTICULIERE N'A ÉTÉ CONSTATE . SEULEUMENT LE REPONDANT N'AVAIT PAS SUFFISAMENT DE TEMPSAbien accueilli l'étude et a participé avec joieAccueillantAccueillant, il était ouvert au dialogue. Refus de donner le chiffre d'affaireAprrés plusieur rendez vous manqués ,le répondant s'est soumis au questionnaires .Ill ma pas manqués de reclamer la lettre de mission .A sa présentation ;il était hésitant mais a néanmoins réponduAprès plusieurs rendez - vous manqués, pour cause soit de pluies ou indisponibilité j'ai fini par l'avoir mais très difficilement, en ceux qui concerne l'intervieuw pas eu de problème en tant que telle seulement beaucoup de visiteurs et son télAprès plusieurs rendez-vous manqués avec le chef d'entreprise ,j'ai fini par avoir les informations avec la secretaire qui malheursement ne peut fournir des information fiable . En plus elle reproche la longeur du questionnaire.Au cours de l'entretient le pharmacien est arrivé et il demande si on avait avisé l'odre des pharmaciensAu depart il a opposé un refus catégorique avant d'accepter de repondre a nos questionsBELLE INITIATIVE QUE DE PENSER A UNE TELLE ETUDE QUI POURRA FAIRE LA SITUATION FINANCIERE DES ENTREPRISES DU BURKINA FASOBON DEROULEMENT DE L'ENTRETIENBONNE ETUDE MAIS FAIRE RESSORTIR LES DIFFICULTES FINANCIERES PAR LE FINANCEMENT N'EST PAS SUFFISANT . IL FAUT DES APPUIS TECHNIQUES MATERIELSBelle initiative que davoir pensé à cette étude bonne continuationBon déroulement de l'entretienBonne continuation et faire prochainnement une annonce et adressé un courier officielle à la directio avec accusé de réceptionC'est la representation de la maison maire qui se trouve en France . Enttretien sans problemeC'est un super marché apartenant à un Sénégalais, il a manifesté un grand enthousiasme pour l'interet de cette etudeC'est une manufacture mais la production ne se trouve pas a bobo il fabrique des engrais des herbicide ect .En ce qui concerne la collecte des donnés il y a pas eu de probleme majeurCertaines informations n'ont pas été données ni par le répondant ni par le comptable car jugées trop confidencielles et secrétes pour l'entreprise .Refus de les donner .Exemple : les informations relative aux finances et à la performance .Ce moCette manufacture appartient au plus grand operateur economique de la ville de Bobo-Dioulasso, mais depuis quelques années elle rencontre d'enormes problemes financiers, c'est même ècrit dans les journaux de la place qu'il doit 8 milliards à laDU COURAGE POUR LA SUITE DE L'ETUDE ET ON ATTEND LE RETOURDes questions posés pourraient trouver réponse à la BcB ,selon le répondant et le questionnaire se verrait allegé par conséquenceDifficultés pour convaincre les responsables d'entreprises que les agents sont ceux d'un bureau d'etude légalement reconnu.Disponible et très ouverte même si la crainte de l'administration fiscale pesait au debut de l'interview elle a ette ouverteDisponible, mais a été réticent au début. Apres la présentation de la lettre d'information de la banque mondiale, il s'est soumis au questionnaireDisponible,il s'est donné à cœur joie au questionnaire il a eu recours à ses livres de comptes pour certaines réponses.Il a apprécié la rapidité avec laquelle on peu monter une entrepriseELLE A ÉTÉ OUVERTE MAIS CRAIGNAIT QUE LES INFORMATIONS QU'ELLE A DONNE SOIT DIVULGUE MAIS JE L'AI RASSURE QUE C'EST TRAITE DANS L'ANONYMATENTRETIEN SANS PROBLEME IL FAUT RECONNAITRE LES PHARMACIES PAR TERRE (AMBULANT) CONSTITUENT UN OBSTACLE MAJEUR POUER LES PHARMACIENSETUDE TRES INTERESSANTE LES RESULTATS DOIVENT FAIRE L'OBJET DE PUBLICITE CONTRAIREMENT A L'ETUDE QUI N'A PAS ÉTÉ DIVULGUE AVANTElle est convaincu que nous sommes complices du service des impôtsElle pense que la banque mondiale peut lui apporté un soutienEn ce qui concerne les réponses " ne sait pas" le répondant est le frère du PDG de l'entreprise lui-même en déplacement depuis trois mois, nous l'avons constaté plus de six fois à la limite nous avons accepté d'administrer le questionnaire à ceEnquête très bien menées, le questionné pense que avec la crise financière, il faut aider les entreprises à émerger en les finançantEnquêter trés peu disponible il faillait insister pour avoir le RDVEnquêtés très intéresné par les questions et demende à la Banque mondiale d'injecter directement l'argent des programmes à venir au niveau des entreprises et non passé par l'étatEntretien obtenu après plusieur rendez-vous reportés pour des contraintes de calendrierFAIRE CONNAITRE AUX ENTREPRISES LES PROGRAMMES AUXQUELS ILS PEUVENT BENEFICIER A TRAVERS LES RESULTATS DE CETTE ENQUETEIL A D'ABORD HESITE AVANT DE ME RECEVOIRIL A ÉTÉ ACCUEILLANT ET A CONSULTE LES REGISTRES POUR NOUS FOURNIR LES INFORMATIONS NECESSAIRES ER EST PRÊT A POURSUIVRE L'INTREVIEW EN CAS DE BESOIN . IL M'A DIT QU'IL ESPERE QUE L'ETUDE AURA DES RETOMBEEES POSITIVESIL FAUT RECONNAITRE QUE CA N'A PAS DU TOUT ÉTÉ FACILE BEAUCOUP DE RETICENCE MAIS PAR LA SUITE OK DIFFICILEMENTIL SEMBLAIT INTERESSER PAR LES QUESTIONS ET PENSENT QUE CETTE ENQUETE POR DONNER DE LA VISIBILITE DES ENTREPRISES AFRICAINESIL YA PAS EU DE PROBLEME POUR LA COLLECTE DES DONNEES MAIS SEULEUMENT IL Y A DES INFORMATIONS CONCERNANT LES FINANCES SEUL SON PÈRE PEUT REPONDRE . IL Y A PAS BEAUCOUP AUSSIIL a été vraiment difficile de receuillir ces informations parceque le secretaire refuse de me les fournir le boss et le comptable sont très mobile et très occupé donc difficile de les trouver pour avoir les information il a fallu négocier pendIl a fallu quatre rendez vous pour que le comptable me donne les informations puisque à chaque fois on me disait d'attendre la dirrigeante ,mais elle est toujours absente .J'ai laissé mes coordonnées pour qu'elle me contacte mais jamais elle neIl a été ouvert et n'a pas manqué de demander à la banque mondiale de travailler plus avec le privé c'est-à-dire les entrepreuneurs.IL a été très acceuillant et a assûre du passage d'une equipe d'enqueet il y a 2 ou 3 ansIl faut dire que le comptable est beaucoup mobile pour l'avoir sa ma couté plusieur appel avant de l'avoir en dehors de ça tout c'est bien passé il y a pas eu de circonstance extraordinaire qui pourrait influenccccer la collection des donnésIl faut etadre cette étude aux société d'etat qui souvent fausse le jeux de la concurrenceIl faut que la banque mondiale fasse des prêts ou des subventions directes aux entreprises au lieu de passer par les corrompus du paysIl n'a pas confiance aux études selon lui ça ne change rienIl n'y a pas eu de probléme.Concernant le volet relation Entreprise et gouvernement il que nous avons de bonne lois mais il reste l'applicatiion qui est toujours un probléme.Tout le monde n'est pas soumis aux même loisIl n'était pas trop disponibleIl nous assimile aux agents des impôtsIl nous faut de nouveaux camions si la banque mondiale pouvait nous aider à renouveller notre parc auto, nous voulons de l'aide, des taux acceptablesIl occupe un grand batiment dont il est propriétaire en dehoàrs de l'imprimerie dans le même batiment il a son boulangerie et c'est femme qui gérent mais elles etaient très reticente il a fallu l'accord du marie pour qu'ellle accepteIl renconte plus des difficultés qu'il rencontre dans son domaineIl réclame une attestation fiable de la banque mondiale ,il est reticentIl répondait à bâtons rompue sans faire référence à aucun document comptableIl s'agit d'une entreprise familliale et il n'y a pas d'actionnaire majoritaire.Les pertes dues aux vols sont negligeables.Le D.G déplore la concurrence du secteur informel car ce sont des gens qui ne payent pas de taxes .Il semble avoir foi que la banque mondiale pourra aider les entreprises ence qui concerne la corruptionIl y a la direction a part et la production a part .Mais la plus importante c'est la direction .L'entreprise c'est effectué en deux phases.La premiers avec le directeur et un autre rendez-vous avez le chef comptableIl y a lieu de constater que dans tout l'interview le repondant à opposer un refus à toutes les questions portant sur les aspects financiers (chiffre,d'affaire,côut annuel du travail ).Il était interessé par l'etude et les données ont été puisée des différents bilans financiers mais il deplore les difficultés d'accés au financement et la complexité des marchés publicsInterview par moment interrompu par des clientsInterview souvent interronpu a cause du crépitement du téléphone et des visiteurs .En ce qui concerne la prise de rendez-vous , ça été fait le même jour à l'aide d'un appel téléphonique . L'enregistrement du questionnaire c'est fait avec des peJE ME SUIS ENTRETENU AVEC LE DIRECTEUR PUIS AVEC LE COMPTABLEJe n'ai pas renconté des difficultes à remplir ce questionnaire car j'ai eu à faire au DRH qui m'a donné certaines informations et m'a indiqué le DAF pour fournir les informations concenant les chiffresL"enquête s'est bien déroulé mais les enquêtés se plaignaient du volume du questionnaireL' enquête s'est déroulée dans de bonne conditions . Le répondant était aimable il m'a fait revenir le lendemain afin de rechercer les données chiffrés pour la suite du questionnareL''ENTREPRENEUR ÉTAIT ENTHOUSIASTE DE NOUS RECEVOIR, IL ESTIME QUE CES DONN2ES PEUVENT AIDER LES ENTREPRENEURS DU BF SEULEMENT IL DEMANDE QU4ON INITIE DES PROGRAMMES DE FINANCEMENT POUR SOUTENIR LES ENTREPRISESL'ENQUETE S'EST BIEN DEROULE . LES ENQUETES SOUHAITENT BENEFICIER DES RETOMBES POSITIFS DE L'ETUDEL'ENQUETE S'EST BIEN DEROULE DANS CETTE ENTREPRISE . LES REPONDANTS ONT ACCORDE UNE IMPORTANCE A L'ETUDEL'ENQUETE S'EST BIEN DEROULE DANS DE BONNES CONDITIOINS MAIS IL Y A EU 3 RENDEZ-VOUS AVORTEL'ENQUETE S'EST BIEN DEROULE MAIS ELLE A PRIS TROP DE TEMPS APRES PLUSIEURS RENDEZ-VOUS MANQUESL'ENTREPRISE EXERCE UNE AUTRE ACTIVITE SOUS LE MEME NOM AGB (AGB TRANSPORT BURKINA) . LE SITE DE L'AGB EST DEVENU LE SECRETARIAT DE L'ACTUEL ENTEPRISEL'ENTRETIEN S'EST BIEN DEROULE AVEC LA SECRETAIRE . CELLE-CI A ACCEPTE DE REPONDRE AUX QUESTIONS A TITRE PRIVE . CEPENDANT ELLE N'A PAS VOULU SE PRONONCER CLAIREMENT SUR CERTAINES QUESTIONS CAR ELLE CRAINT POUR SON EMPLOI SURTOUT QUE LE DG A REL'ENTRETIEN ÉTAIT PERTURBE PAR LES APPELS TELEPHONIQUES DU GERANT . SELON LUI L'ENTREPRISE DOIT AUX IMPOTSL'INTERVIEW A PRIS UN PEU DE TEMPS A CAUSE DES MULTIPLES APPELS QUE LE REPONDANT A DU FAIRE POUR AVOIR LES REPONSES A CERTAINES QUESTIONS . NB: LE REPONDANT A SURTOUT INSISTE SUR LA RECRUDESCENCE DE LA FRAUDEE DE LA CONCURRENCES DELOYALE DE CEL'INTERVIEW S'EST BIEN PASSE ET LE REPONDANT A VRAIMENT LES DIFFERENTS ASPECTS TECHNIQUES ABORDES A TRAVERS LE QUESTIONNAIREL'INTERVIEWEE A ÉTÉ OUVERTE MAIS DEPLORE LE FAIT QUE LES ETUDES N'ONT PAS DE RETOMBEES CAR ELLE A ÉTÉ INTERROGEE PLUSIEURS FOIS ET JUSQU'À PRESENT ELLE N'A AUCUNE AMELIORATION DES INVESTISSEMENTS. ELLE A BEAUCOUP INSISTE SUR L'ACCES AU FINNANCEL'INTEVIEW ÉTAIT FREQUEMME?T INTERROMPU DU FAIT QUE DES MULTIPLES APPELS TELEPHONIQUES DU REPONDANTL'enqu^été fesait recours a son ordinateur pour me donner des informations chiffrés .Il dit également que la banque mondiale n'a qu'a revoir son plan de financement veulent travailler davantage mais les moyens font defautL'enquete s'est déroulée dans de bonne conditions. L'enquete était confuisent et donnait des informations tirées dans ses registres bien qu'il ait une donnés de 3 mois .L'enquêté était entre -coupeée car le gerant devait repondre à certaines prL'enquête a été très ouverts et sympathique .Il a été disponible immédiatement le coup de fil.Tout s'est passé dans de bonnes conditionsL'enquête est très mobile ,hésite à repondre aux questions car les considérant comme des questions piéces.Nous avons réussi à le convaincre.L'enquête s'est bien deroulé .Les informations chiffrées sont données après avoir fait des calcules il mentionne qu'il souhaiterait avoir des retombé positives de cette étudeL'enquête s'est bien deroulé dans de bonnes conditions mais il a fallu le supplier car il exigeait l'autorisation signé par les responsables de d'ordre des paharmatiensL'enquête s'est bien deroulée mais le répondant était méfiantL'enquête s'est bien déroulé malgré un peu de réticenceL'enquête s'est bien déroulé. Demande le soutient de la banque mondialeL'enquête s'est deroulée dans de bonne conditions.Mais était de temps en temps interopue du fait des appels on des clients.Lenquêté dit que la banque doit revoire son systheme de financement car la majeur partie d'eux du secteur privé n'en bénéL'enquête s'est déroulée dans de bonnes conditions le responsable a fait appel au comptable pour avoir certaines informations chiffrées mais elle me les communiquait sans que je ne les vios . Elle faissais également des calculsL'enquête s'est déroulée dans de bonnes conditions, l'enquête souhaiterait que la banque mondiale revoit son plan de financementL'enquête était à laise durant l'enquête .au niveau du chiffre d'affaire ,vu qu'il n'a pas de registre il a fait une estimation .Il souhaite que la Banque Mondiale vienne en aide aux petites entreprises à la fins de cette etudeL'enquêté pense que la banque mondiale devait finacer les entreprises qui veulent travailler rérieusementL'enquêté se plaint comme quoi il faut que RMS ait une représenttation ici au Bourkina Faso.En cas de probléme qu'il puisse répondre .L'enquête c'est bien passé ,seulement il y avait souvent des interruptions liée à la forte clientelle et aussiL'entreprise cherche a demenager ses locaux .C'ase une jeune entreprise qui a demarré en fin 2008 et elle n'a eu qu'un seul marché en 2008L'entreprise est sur le point de démenager sur un nouveau site qu'elle a achetéL'entretien a eu lieu avec le DG en personne.IL a refusé de donner son chiffres d'affaire en affirment qu'il ne communique jamais son chiffre d'affaire même à la banque mondiale .Son entreprise a une facilité de caisse qu'il n'a jamais utiliséL'entretien c'est bien déroulé avec le propriétaire de l'imprimerie qui métrise tout les donnés de son entreprise seulement il fallait souvent interropre a cause du télephone et des visiteurs qui ne cessaient de venir en finsh tout c'est bien pL'entretien s'est bien deroulé dans de bonnes conditions l'entreprise fait partis d'une filale.Le personnel s'est montrés très sympatique de la sécretaires du D.G au DAF en passant par le Directeur commercialeL'entretien s'est bien déroulé mais seuleument ça n'a pas fini le même jour. Il y a des informations qu'elle demandait au comptable, d'autres au 2nd responsable . Certaines informations chiffrées sont données apres calcul. ON mentionne égalemenL'entretien s'est bien passé, il y'avait rien de remarquableL'entretien s'est derouler en presence de la jeune fille qui vend dans la librairie le repondant voulait allait suivre la demi finale de la coupe des federatiosnL'entretien s'est déroulé avec la secretaire, pour la question concernant le chiffre d'affaire elle a passé uncoup de fil au comptable qui était parti sur le chantier ( avec le directeur)L'entretien s'est déroulé en présence des deux comptables.Cependant le comptable principale est resté concentré tout aux long de l'entretien.Il a deploré le fait que de nombreux commercants burkinabé ignorent l'inportance des enquêtesL'entretien s'est déroulé sans probleme le comptable etait trés sympathique IL a accordé une grande importance à l'enquêteL'entretien s'est déroulé sans problème même si au début le répondant était méfiantL'entretient s'est déroulé dans un climat très agréable surtout que le gérant est bien informé sur tout ce qui se passe dans l'entreprise.L'entretient s'est tr"s bien passé .Le répondant était intéressé et très sympatique mais ses activités ne lui permettent pas d'être stable pendant le déroulement de l'interview.Il y a eu coupure de courant qui a beaucoup retarder l'entretien.L'etablissement dispose d'un groupe electrogene donc aucune incidence de coupure de courant.Le répondant demande à la banque mondiale de tout faire pour les les banque acceptent de donner les crédit aux entreprise et aussi la banque mondiale doL'etablissement était familial et a fait faillite mais et l'un des enfants a pris la direction en 2008 nom qui est devenu quincaillerie DOUNIA au lieu de EKAF .Le répondant propose que les institutions les touchants directement en cas d'aide saL'etude s'est bien déroulé et le répondant a été trés ouvert et s'est inspiré de ses bilan de la fin d'exercice pour répondreL'etude s'est bien déroulé et le répondant à été très franc et à utilisé les régistres de l'entrepise pour donner les chiffres d'affaireL'interview a été très souvent entre coupé car le directeur commercial avait recu ordre de ne pas divulguer les chiffres et certaines donnes sans un document officiel qui invite l'entreprise à se soumettre à cette enquête .Néanmoins il a fait dL'interview c'est bien déroulé malgrés quelques peerturbation lié aux multiples appel téléphonique de répondantL'interview s'est bien déroulé et l'enquêté souhaite bonne contination et attend la suite de l'enquêteL'interview s'est bien déroulé les questions sont répondu aisement .Ceux -ci se plaignaient de la non suite des événements car ils voudrons plus grandinL'interview s'est bien dérouléeL'interviewvéa été acceuillant mais etait reticent pour ce qui concerne les different chiffres d'affaires,il demende qu'on leur apporte beaucoup d'aide surtout financiére car les banques sont tatillon en matiere de prétsL'intéressé repondait évasivement sous pretexte que des enquêtes qui ne menaient nulle part car la situation des entrepreneurs restait la même les montants sont des estimations et l'entreprise est resté sans chargementL'intéressé s'est beaucoup plein par rapport à la reglementation du travail et surtout au non respect du SMIG dans les entrepriseL'organisation des prêts bancaires regorgent trop de tractations et les taux sont trops élevés et cela ne facilite pas du tout la tâche aux gérants d'entreprises, a - t- elle ditL'une des plus grandes hotels de la ville et apartient à un couple libanaises qui etaint rentrait en France pour des soins .Et à leur retour il n'avait pas le temps il voulait se reposé etant le mois et comme moi je connais bien leur fils qui eL'unité de funteq sarl se trouve à la sortie de la ville e allant sur la route du mali il fait assi le sechessage des legumes.Pour avoir le gérant j'ai depense plus de 1500 au telephone et la secretaire à refusée de me donner le numero perso .cL'établissement d'origine avait pour g"rant le propriétaire actuel et a fait faillite.Il a pris le contrôle de l'entreprise en 2008 et exerce toujours la même activité mais a changer le nom de l'établissement et garder la même adresse postale eL'étude est bonne et du courage, on espère que les financements seront réelsLA REPONDANTE A ÉTÉ ACCUEILLANTE MAIS RETICENTE POUR CE QUI CONCERNE LES CHIFFRESLA REPONDANTE E ÉTÉ ACCUEILLANTE SAUF QU'ELLE N'AVAIT PAS UNE COMMAISSANCE PARFAITE DE L'ENTREPRISE SURTOUT EN MATIERE DE CHIFFRES DE DATE DE CREATION . LES CHIFFRES NE SONT QUE APPROXIMATIFSLE COMPTABLE (REPONDANT) A SOULIGNE QUE L'ETABLISSEMENT SOUFFRE ENORMEMENT DE LA CONCURRENCE DES AUBERGES QUI OFFRENT DES SERVICES MOINS COUTEUX. CETTE SITUATION A POUR CONSEQUENCE LE RALENTISSEMENT DES ACTIVITES AVEC TOUTES LES DIFFICULTES QUILE REPONDANT A ÉTÉ ACCUEILLANT ET A MEME FOUILLE DANS LES REGISTRES POUR NOUS FOURNIR LES INFORMATIONS. IL DIT QU'IL RESTE DISPONIBLE AU CAS OU NOUS VOULONS APPROFONDIR CERTAINS ASPECTS DE L'ETUDELE REPONDANT A ÉTÉ OUVERT ET DIT QU'IL EST ¨PRÊT A NOUS RECEVOIR UNE PROCHAINE FOISLE REPONDANT ETAIT ACEUILLANTLE REPONDANT N'AVAIT PAS LE BILAN DE 2006 A COTE DE LUI VOILA POURQUOI IL N'A PAS DONNE DE CHIFFRES D'AFFAIRESLE REPONDANT N'EST PAS CONTENT DES BANQUES ET DU GOUVERNEMENT. IL DIT QU'IL S'EST DEBROUILLE SEUL MAIS AVANT IL A DEMANDE DE L'AIDE EN VAIN. ET QUE C'EST PAR RESPECT QU'IL M'A RECU PARCEQUE MON PRENOM LUI PLAIT BEAUCOUPLE REPONDANT ÉTAIT MEFIANT ET A DONNE DES CHIFFRES ARBITRAIRES CAR AFFIRME NE PAS VOULOIR DE PROBLEMES A L'ISSUE DE L'ETUDE MAIS LES AUTRES DONNEES SONT FIABLESLE REPONDANT ÉTAIT TRES OCCUPE PAR SON TRAVAIL MAIS IL A BIEN VOULU NOUS RECEVOIR. IL A ENCOURAGE L'INITIATIVE DE LA BANQUE MONDIALELE RERPONDANT ESTV TRES MEFIANT CAR IL N'ÉTAIT PAS CONVAINCU QUE JE NE SUIS PAS UN AGENT DES IMPOTS MALGRE TOUTES LES GUARANTIERS QUE JE LUI AI DONNESLES QUESTIONS DOIVENT ETRE BREVES . TROP LONG POUR UNE ETUDE DIAGNOSTIQUE D'ENTREPRISELa SIFA (societe industrielle du faso) connait d'enorme probleme depuis un certain nombre d'années. En 1998 il avait un chiffre d'affaire annuel total de 15 milliards, mais cette année 2 millions et quelques. La société traverse une période treLa directrice a deploré la fait que ces genre d'enquête n'ait pas de suite selon elle la banque mondiale gagnerait a financer les entreprises directement au lieu d'injecter de l'argent dans des programme qui ne profite qu'a un groupe d'amie resLa gérante n'a pas voulu répondre à nos questions au début, mais elle a cédé à un moment donné. Elle a répondu avec réserve. J'ai voulu rencontrer la propriétaire mais elle m'a dit qu'elle était en voyage hors du pays et ne reviendra pas de siLa premiere fois que je l'ai contacté c'est au téléphone il a refusé,Mais avec des arguments et toute les preuves il a accepté d'ailleur il est sympa et souriantLa recherche du lien d'activité a été difficile du fait de la ligne télephonique qui est souvent en dérangement.Nous avons eu gain de cause malgré ces difficultés .L'enquête a été très mobile durant l'interview et trouvait les questionnaires trLa responsable de l'entreprise était absente c'est le comptable qui a répondu au questionnaireLa répondante a trouvé qu'on les fatigue avec ces genres d'etudes car elle ne voit pas l'intterêt manifeste des enquêtes elle souhaite voir des actions concrêtesLa répondante était à laise .toutes les réponce étaient peusées d'un registre.La société a été racheté par le principal propriétaire mais il ya des co- propriétaires qui faisaient parti de l'ancienne société, la société a changé de nom ( elle s'appelait KILIMANDJARO) et est devenue SONEF - TRANSPORT - VOYAGEURS, le changLa société est un groupe ,dont l'actionnaire principales est un ivoirien qui n'est pas résident ;donc certains informations échappaient au chef comptable qui a été délégé pour etre le repondantLe D.G a trouvé le questionnaire long mais il est resté concentré durant l'entretien malgrés son emploi du temp chargé.Il a aussi emis un doute sur la crédibilité de la lettre de mission que je lui est présentéLe D.G et le comptable se sont mis entierment à ma disposition et ont répondunavec document à l'appui à toute mes questionsLe D.G était réticent à l'entretien jusqu' à ce que le comptable vienne vérifier le contenu des documents .Il demande à ce qu'on parle prochainement des difficultés liée aux commerce et qu'il faut comparer les réalités de chaque pays.Le Directeur Génerale d'E-SEPT a été très acceuillant et disponible.Il reconnait avoir été pour une enquête de la banque Mondiale en 2006Le boss étant malade à autorisé le gérant de fournir les informations qu'il pouvait donner ce qui fait que certaines information ne sont pas fiable puisque ce dernier calculait les chiffre sans consulter de documentLe comptable dit qu'il n'a pas toutes les informations chiffrés ç son niveau l'entreprise a plusieurs comptablesLe comptable semblait inquiet au debut de l'interview et n'a cessé de demandé si cette enquête ne l'engageait pas nous l'avons rassuré ,cependant sur certaines questions notamment chiffrées ,il est resté hésitant et évasifLe comptable était beaucoup sollicité au cours de l'entretien : cependant il était très aimableLe comptable étant e congé, l'entretien s'est déroulé avec celui qui est chargé des importations car le principal dirigeant (propriétaire) est illetréLe daf était occupé sourtout qu'il vient de reprendre service après un mois de congés .Durant l'entretient il recevait beaucoup d'appels téléphoniquesLe directeur a été beaucoup reticent à nous fournir les informations sur son entreprise car il dit ne plus faire confiance ni à la banque mondiale ni au gouvernementLe directeur devait effectuer un voyage ,il a repondu a certaines questions avant de demander à sa secretaire de nous donner les autres informatitiensLe directeur était sincére et tous les données comptables était gérées par le comptable de l'etablissement .L'acceil était chaleureux .La concurrence deloyale a causé de la corruption a été fortement deploréeLe gerant était très distrait durant l'entretien selon lui ces genres d'études ne leur profite pasLe gérant a pris le temps de bien discuter surtout ,il a éstimer que ces êtude ne servent à rien car il a été soumis à plusieurs autre mais le monde des affaires au Burkina Fasso esr resté le même ,dur ,opaque et fait de favoritisme .NéanmoinsLe gérant était en deplacement voila pourquoi la preference N2 avant la preférence N1.Mais des son retour quand j me suis rendu pou le voir.Il y a eu des probleme il m'a aussitôt donné un rendez-vous . Lorsque je sui arrivé il ma bien acceuilliLe niveau d'étude du répondant est faible ,ce qui a eu pour conséquence un effort supplementaire pour mieux expliquer certaines questions .En outre,les informations sur les plans administratifs et comptables ne sont pas bien maîtrisées par le rLe numéro du répondant ne correspond pas nous avons eu des problemes pour le joindreLe probleme rencontré il faut reconnaitre qu'il y a eu au moins trois faux rendez-vous il n'était pas trop disponible et manque d'acceuil .Il a faillu Que j'invente des mensonge en ce qui concerne le delais de traivail pour qu'il m'accepte.MaisLe propriétaire ne tient pas une comptabilité donc il n'est pas facile d'obtenir les chiffres et pourcentages exactatsLe propriétaires a affirmé qu'il na j'aimais recus de credit auprés des banques .Cela lui a toujours été refusé .Il est reste concentré tout au long de l'interview.Le rendez vous était prevu pour 15h mais finalement on a commencé à 16h25 ,car il était un peu pris .Il était reticent au depart et il a chercher à savoir ce qu'est RMS ,avait -il un représentant au bourkina.Il m'a donner le chiffres d'affairesLe repondant aurait souhaite mettre a ma disposition les registres de l'etablissement mais le comptable est en deplacment cependant ls chiffres quil a donnée sont fiables l'entreprise vend egualement des semences et du mielLe repondant disait très souvent qu'il vient d'étre nommé ,alors il ne connait trop bien les réalités.Le repondant n'a pas apprécier la partie du questionnaire parlant du vih .Selon lui ces questions sont relatives aux entreprises en Europe , en Asie ou AmériqueLe repondant n'a pas une parfaite connaissence de l'enquête et le propriétaire est en voyageLe repondant se plaingnait du fait qu'il n'y a pas une facilité d'accés au crédit les institutions financiéres .Ceux -cci sont des exigence que les entreprises ont du mal à remplir . Il était aussi étonné de la longueur du questionnaireLe responsable est beaucoup décourageux par rapport aux taux imposition et surtout aux réglementation douanière, il a même refusé de me recevoir au début soit en disant que je suis un complice des agents de l'impotLe rrrrépondant dit qu'il sait que les entreprises ne bénéficieront pas des retombées de cette étude.Le répondanrt a été honnête face à certaines questionjs en ne fournissant pas de fausses informations. Ce qui est déplorable il est le gérant mais n'a pas certaines informations qu'il devrait en temps normale avoirLe répondant a accordé une importance capitale à l'étude et a répondu aux questions en se servant de son registreLe répondant a du mal évaluer certaint aspect car l'entreprise a ouvert en octobre 2008 donc moins d'un anLe répondant a fourni des information que je juge justes car elle sont prise de l'ordinateur et les chiffres d'un registre .IL était à l'aise pendant le questionnement.Le répondant a repondu aux questionnaire en se servant des registres de l'etablissement et souhaite que la banque mondiale améliore effectivement le climat d'investtissement au BurkinaLe répondant a répondu correctement aux questions. Nous pensons qu'il était sincére dans ses réponses IL n'y a pas eu de difficulte majeureLe répondant a répondu à toutes les questions mais n'a pas donné le chiffre d'affaires de 2006 car il vient à peine d'intégrer la pharmacie ( 3 mois ) et dit qu'il n'yavait pas de logiciels de comptabilité à cette dateLe répondant a salué l'initiative de la banque mondiale et souhaite que la banque mondiale leur donne le financement à un taux acceptable pour plus de developpement des entreprises privéesLe répondant a salué l'intiative de la banque mondiale pour cette étude .Il souhaite que de telles initiatives se poursuivent car cela donne une idée aux entreprises aevc des chiffres ci l'appuiLe répondant a trouvé le questionnaires long et ennuyeux selon lui ces genres d'etudes n'apportent rien aux entreprisesLe répondant a été acceuillant et a fouillé les régistres pour les chiffres d'affaires sauf que j'ai souffret avent de le voirLe répondant a été acceuillant et nous a fournis toute les informations.Pour ce qui est des portes resultatntes de coupures de courant il a dit que ce sont les clients qui perdent car y a des retards de livraisonsLe répondant a été acceuillant et ouvert ,il n'a pas de chiffre d'affaire en 2008 car le réponddddant dti n'avoir pas eu de marché durant toute la période , ce qui a entrainé la difficultés pour le paiement des salaire et des impotsLe répondant a été acceuillant mais méfiant car n'est pas convaincu que je ne suis pas un agent du fix d'ou les informations relative aux chiffres ne sont pas fiablesLe répondant a été accueillant et a répondu à toutes les questions et suggère qu'on baisse les taxes et assure le financement des entreprises pour qu'elles puissent bien fonctionnerLe répondant a été accueillant sauf qu'il était réticent et avait peur de communiquer les chiffresLe répondant a été aimable durant l'entretien mais déplore le fait qu'il sont interrogés régulierment et ne remarque aucun changement dans le fonctionnement de leur activités .Le répondant a été aimable et très ouvert et dit être ouvert pour d'eventuelles questions en vue d'approfondir l'etude . Il affirmé que l'activité traverse une crise actuellement provenant du principal fournisseur qui veut rompre avec ses ancieLe répondant a été attentif tout au long de l'interview et a fournit les informations dans le serieuxLe répondant a été attentionné et aimable tout au long de l'interview mais a refuse de se prononcer sur tout ce qui est relatif au chiffre d'affaires.Le répondant a été ouvert mais n'a pas voulu se prononcer sur les chiffres d'affaires, le montant du prêt le plus récent , la valeur de la garantie car il n'est pas rassuré que c'est pas l'administration fiscale, a la fin de l'intervieuw il aprLe répondant a été très acceuillent et s'est preté a nos questions sans grand difficultésLe répondant a été très accueillant et franc.il a été impréssionné par le fait son etablissement figure parmis les choix de la Banque Mondiale.Mais il a trouvé le questionnnaire très long .Il attend que la Ba,que Mondiale tienne sa promesse auLe répondant a été très coopérant et souhaite que la banque mondiale investisse plus dans les ressources humaines qui selon lui est seul facteur de developpement .Il a par ailleur saluer l'initiative de la banque mondiale pour le project .MaisLe répondant a été très reservé .Il trouve que les informations sont confidentiells.Les chiffres d'affaires données sont tout simplements des nombres arbitraires .le répondant dit que la banque mondiale devait passer par les médias pour préveniLe répondant avait RDV avec son medecin au environ de 17h30,cependant elle n'etait pas à l'aide ,j'ai voulu prendre un autre RDV afin de parfaire mon questionnaires surtout sur les chiffres mais elle ne l'a pas voulu parcequ'elle n'avait pas duLe répondant avait de la peine à fournir urtout les chiffres car il dit ne pas faire des bilans à la fin de l'annéeLe répondant avoue que leur entreprise est en difficulté ces trois dernières années cela explique l'absence des chiffres d'affaires car il n'ya pas eu de réalisation, des que tout rentrera en ordre, ils prommettent d'avoir des marchés publicsLe répondant demande d'accompagnement des entreprises privés, l'entreprise fonctionne pratiquement sur fonds propre, le répondant demande plus de financement auprès de la banque mondialeLe répondant demande du financement pour bien lancer ses activités surtout qu'avec la pratique du secteur informel dans le domaine ses activites ont trop baissés jusqu'à ce qu'elle a du licence certaines des employésLe répondant demande à ce qu'il y ait un feed back du questionnaire, être imprégné des résultats de l'étude afin de bénéficier des retombéesLe répondant demnade à ce que l'etat revoit le systhéme de l'attribution des marchés publics.il prétent que dans la réalité le systhéme du moins disant n'est pas appliqués.Il affirmeque sans marché public leur etablissement ne peut pas survivreLe répondant dit qu'il faut que la banque mondiale aide les entreprises à savoir des terrains et batiments propres à eux, leurs conditions sont durs, la banque mondiale est trop exigent lorsqu'elle offre des marchés seuls les grands ont acces aLe répondant dit qu'il sait que je suis un agent de l'administration fiscal malgrès que je lui ai montré toutes les preuves que j'avais à ma disposition afin de le convaincre, il aacepté malgrès lui, il dit que son souhait est que les impots baLe répondant estime que les résultats porteront fruits afin le temps qu'il a consacré à l'étude ne soit pas vainLe répondant estime que si rien n'est dait par rapport a l'obtention des crédits aux prés des institutions financiéres et surtout revoir les échéances donnés pas ces derniersLe répondant fouillant dans son ordinateur et dans archives pour me donner les informations chiffrés .Il était sans géne et m'a meme dit de revenir quand j voudrai.Il faisait egalement recours aux plus anciens afin de pouvoir donner des resultaLe répondant hésitait beaucoup avant de donner certaines reponses.Illl a mentionné que l'entreprise connait des difficulttés en ce momentLe répondant m'a accepté trés facillement dés ma premiere visite et il etait beaucoup ouvert et comprehensif il denoce la procédure d'accés aux financement et les taux d'impotsLe répondant malgré son manque de temps a fait un grand effort pour que nous tenions l'interview .Mais n'a pas céssé de noter le longeur du questionnaireLe répondant n'a fait que me donner de faux rendez vous depuis le mardi ,il était reticent au debut et céest aujourdéhuit qu'il a bien voulu répondre aux questions car je revenais à chaque fois ,mais il disait qu'il n'était pas disponible .Il aLe répondant n'a pas donné de chiffres pour les charges du personnel et les chiffres d'affaires de l'entreprise car il estime que c'est confidentielLe répondant n'a pas voulu donner de chiffres sous pretexte que son comptable était absen qu'il n'était pas préparé a donner des chiffres et que comme il y avait coupure de courant les informations etaient dans son ordinateur .Donc s'il donnaitLe répondant n'a que 10mois de service dans l'entreprise donc il n'a pa pu donner certaines reponses.Le responsable de l'entreprise est en deplacementLe répondant n'est pas du tout intéréssé et a été désagréable car il trouve qu'on les ddérange pour rien car il n'y a pas de retombéesLe répondant n'était pas apparremment très interressé par le fruit de l'enqête ,mais n'a pas opposé de réticence aux questions aux quelles il avait des réponsesLe répondant ne voulait pas nous fournir les informations car il affirme que son entreprise connaît de sérieuse difficulté, mais nous l'avons fait comprendre que l'enquête prenait en compte tous ces aspectsLe répondant nous a confié que les services des impots sont pas dans l'entreprise le matin selon le même gérant l'entreprise n'est pas a jour vis-à-vis des impotsLe répondant nous a dit qu'il ne gagne pas en répondant au questionnaires car même si y a un financement c'est l'etat qui profiteraLe répondant pense que le gouvernement devait leur faciliter la tâche lors des marchés publics.Il trouve qu'on les touche le plus souvent pour des études mais il ne constate pas d'amélioration de leurs conditions de travail ,ce sont les grandesLe répondant s'est mis entierement à notre disposition durant l'interviewLe répondant s'est prête à nos questions avec beaucoup d'intérétLe répondant s'est vraiment intéressé aux questionnaires. Il a surtout cherché à comprendre le bien fondé d'une etude pareilleLe répondant se plaint du fait que les étude n'ont pas de retombées qui leur soient bénéfiquiLe répondant souhaite plus d'action de la banque mondiale .Il trouve que les entreprises privés sont des secteurs delaisssés par l'etats et que les banques locales accordent du crédit uniquement aux grands .Il trouve que les taux d'intérêt et lLe répondant souhaite que la Banque Mondiale vienne à leur secours pour rétablir leur activités avec des financesments dans des conditions acceptables.Le répondant a tout simplement donné une idée sur son chiffre d'affaire car pas de registre mLe répondant souhaite que la banque mondiale n'octroit pas l'aide uniquement à ceux qui sont déjà riches, elle doit tenir compte aussi des petits entrepreneurs et ce de manière équitable, c'est l'entreprise ETZ au lieu de ZalihouaLe répondant souhaite que la banque mondiale s'interesse plus aux entreprises privées.Le répondant travaille avec ses enfants et autres membres de la famille donc en terme de salaire il est difficile pour lui d'estimer .Il dit que c'est dés à présent qu'il va les déclarer à la caisse pour qu'ils aient un salaire comme on l'entenLe répondant à été acceuillant mais trouve que le questionnaire est long et compliqué .Il n'a pas voulu fournir les informations chiffrées et justifie ceci par le fait qu'ils dépensent au fur et à mesure qu'ils vendentLe répondant était attentionné et précis dans ses réponses.Il déplore le manque de financement qui entrave le bon fonctionnement de l'etablissementLe répondant était beaucoup content du fait qu'une structure leur permettent de s'exprimer ainsi que les difficulté qu'ils rencontrent dans leur activité .Le répondant était bien sympa pour répondre correctement aux questionnaires. Cependant il souhaite que la banque mondiale se mette à l'œuvre pour améliorer le climat d'affaire des entreprisesLe répondant était disponible et l'interview s'est bien dérouléeLe répondant était distrait pendant l'entretient et il avait mal a assimiler certaines questionsLe répondant était méfiant pour ce qui concerne les chiffres d'affaires car il a un an d'anciennete dans l'entreprise et n'a pas une connaissance parfaite de son fonctionnement. Il dit qu'il ne voudrait pas avoir de problemes avec son patronLe répondant était plus ou moins à laise mais il reproche la longeur du questionnaire et qu'il n'y avait pas eu de correspondance au préalable a son avis la banque mondiale envoie d'abord des correspondance avant de faire venir les agents enquêLe répondant était réticent, les données chiffrées ne sont pas fiables car il n'a consulté aucun document et hesitait avant de les donner, il a dit que le patron du bureau d'études devait contacter l'entreprise pour leur expliquer avant que lesLe répondant était trop occupé et même il était suspicieux vis-à-vis de l'étude, il posait beaucoup de questions sur les bureaux d'études qu'il ne connaissait pas, ce qui lui rendait très très réticent, après négociation, il a fini par nous accLe répondant était très bavard durant l'entretien, les réponses aux questions relatives aux chiffres ne sont pas fiablesLe répondant était très disponible à répondre aux questions autant qu'il pouvaitLe répondant étant le directeur par intérime il donnait les montants par estimations mais sincere.Car il est bien proche du dirigeant qui est en vacancesLe réponddant souhaite que la banque mondiale aide l'etat à relancer les structures en difficulté car les etats n'ont pas assez de moyens pour aider le entreprise privées. Le répondant pense que les entreprises privées sont abandonnées à eux mLes chiffres d'affaires sont des estimations cependant le ciffres d'affaire a été d'un document des impotsLes coups telephoniques ont perturbé à 30% l'interview .Certaines informatations chiffrés sont fournis par suite de calcule mais d'autre sont tirés directement des registres .Il étaient reticent aux questions liés à la coruption .les dirigeantLes données chifrés fournit par le répondant sont des approximations. Les documents comptable n'étant pas disponibleLes informations chiffrés sont des estimations car l'intervieuw répondait sans l'accord de la pharmacienne principale qui n'allait pas répondre sans l'avis favorable de l'ordre des pharmaciensLes informations concernant les financeers ont été obtenu sur la base des estimations du gérantLes informations relative aux chiffres ne sont pas fiables car le répondant était méfiant et à trouvé qu'il perdait son temps en répondant au questionnaire car il n'y aura pas de suite qui leur sera favorableLes personnes enquêtés étaient occupées mais se sont prêtées a nos questions aux quels elles ont essayés d'apporter des réponses ,cependant les questions relatives aux chiffres d'affiares et aux salaires des emploiyés ont suscités des hésitatioLes questions concernant les chiffres d'affaire n'ont pas été répondues car le répondant ne dispose pas de registre pour l'enregistrement de ses données comptables ,mais il promet de s'en approprier .Le répondant a été très acceuillant et souhaLes repondant étaient deux dont le PDG de bas niveau dirigeait les reponce cependdant les CA et le nombre d'employé sont puisseé des comptesLes répondants m'ont certifié qu'il était difficile pour eux de me donner des informatons sur les finance ces sources sont confidentielles.Les répondants étaient a peu prés conforme à la réalité car le répondant étant un illettré il tatoait le plus souvent sur ses réponsesLes réponddants demende le financement.Ils troouvent que les delais pour l'octroi des préts et les procédures sont trop longues et complexes et en plus très souvent le prét vient en retard par rapport a l'execution des marchés .Les Banques clasLes réponses ont été fournis après plusieurs rendez vous car le boss est très occupé ce qui justifie les réponses non comformes .En plus il explique qu'une enquête avait été fait mais il ni avait pas une explication claire donc il se garde de rLes réponses sont présque instanées aussi les montant sont tirés du grand livre mais d'autre ont été faites oralements ,des estimations cependent je pense que le répondant était bien dans son domaine .Il a trouvé le questionnaire très long pourLz répondant avait du mal à estimer son aire de travail parce qu'il axerce à l'abatoire il est trés mobileMuni presse huilerie située au secteur N20 Pas de circonstance extraordinaire a par ou il faut appeler et rappellerMême si cela fut compliqué de rencontrer le gérant de l'établissement, il a été disponible pour le questionnaire. Seuleument, il est beaucoup sollicité et cela entrecoupait l'interviewNous avons constaté que le répondant plus de 12 fois et qu'il n'avait du temps à nous consacrerNous avons plusieurs fois donné rendez vous au propriétaire de l'entreprise, mais il étaqit très occupé et en déplacement il a fin par nous confier à sa sécretaire et le C,R a été fait par téléphone en ma présenceNous avons surtout constater une maitrise parfaite et une grande concision du répondant dans les différentes réponses tout au long du questionnaireNous avons trouvés que les reponses etaient beaucoup plus approximativesNous esperons que les résultats vont aboutir , nous avons besoin de financementPOUR CE QUI CONCERNE LES EXPORTATIONS C'EST LE CLIENT QUI S'OCCUPE DES FRAISPas de commentairePas de commentaire à faire sauf que le questionnaire est un peu longPas de problemes majeur sauf que le contact n'etait pas exacte.l'orsque noous avons contacté la sonaceb c'est maillogo meuble decor qui nous a repondu .Nous l'avons interviewvé car ce dernier se rappelle avoir participé a une étude de la banquePas de probléme majeur sauf que le repondant developpait les réponses surtout les questions relatives à la corruption et à la douane.Pas de probléme à répondre aux questions .Les montants du chiffre d'affiare a été calculé par lui-même a un moment donné mais le niveau des données de 2006 lui sont inconnues car il est entré dans l'entreprise après 2006 . Il a trouvé le questiPour ce qui concerne les exportations,c'est le client qui s'en occupe exportation indirectePour la question D3 les pourcentages representent la clientèle et non les exportations car l'établissement n'exporte pas, c'est un hotel et un restaurantPour le chiffre d'affaire le répondant n'a pas pu estimer parcequ'ils ont ouvert en novembre 2008 et ils sont à la phase investissement (renovation des locaux et entretient des machines)Pour tout ce qui concerne les transits c'est le client qui s'occup des formalitésProbléme de temps pour le répondant (questionnaires administrés en deux rendez-vous ).Les questions sont parfois complexes et ambigues .A revoir (B.1 par exemple )QUELQUES DIFFICULTES DU REPONDANT QUAND A LA COMPREHENSION DE CERTAINES QUESTIONSQUELQUES RETICENCES AUX QUESTIONS RELATIVES AUX CHIFFRES D'AFFAIREQuelques petites difficulté de compréhension de la part du repondant de son niveau d'etudeQuestion " gouvernement entreprise", elle dit qu'elle ne fait pas de la politique, a ce niveau elle ne voulait plus continuer, elle dit qu'elle deteste la politique; elle dit qu'elle deteste la politique; elle n'aimerait pas avoir des problèmesQuestion posé par l'enquêté:Augmenter le nombre des entreprise à enquêtée cela permettra d'avoir une situation des entreprises beaucoup plus de la réalité . Acceuil sans probléme.Questionnaire d'administrée sans problémeQuestionnaire administre apres plusieurs appels et plusieurs visites. Le répondant repetait toujours qu'il ne voyait pas d'interêt pour lui, mais il a fini par comprendre et nous a accorde l'entretienR A S ILS ONT DES PROBLEMES AVEC LE MEDICAMENTS DE LA RUE ET AUSSI LES FORMATIONS SANITAIRES DE L'ETAT QUI VENDENT AUUSI DES MEDICAMENTSRAS pour l'enregistrement du questionnaire .En 2006 lorsque l'etude a eu lieu la construction de batiment n'était pas l'activité principale de l'entrepriseRefus de repondre par moment à certaines questions comme des secrets.difficulteé pour retrouver le lieux pour cause de ligne télephonique suspendu.Au moins en rendez-vous manqué.(indisponibilité)Rien n'a pu entraver ce travail.Le repondant était à l'aide et atait confiant.Réticente au début ,elle a demendé les critéres de sélection des entreprises elle a aussi souhaité que la banque mondiale fasse d'abord signe aux responsables des entreprises avant le passage des enquêteursSIMAO est une société de transformation agro- industrielle et de commerce des produits transformés, l'industrie fabrique du riz décortiqué et produit de la farine ( maîs; blé), donc au lieu d'être un rétail comme indiqué dans l'échantillon, ellSa disponibilité a été un obstacle majeur à l'administration des questionnaires .Il a été méfiant aux questions relative à la comptabilité et au sida .Selon le gérant l'entreprise connaît de nombreuses difficultés en ce moment, ils envisagent de démenagerTRES BONNE ENQUETE CAR LES ENTREPRISES BURKINABE SOUFFRENT DE LEUR MANQUE DE SOUTIEN ET ED PREFINANCEMENT A LEUR CREATION ET PENDANT LEUR ACTIVITE PENSE L'INTERVIEWETout a commencé par une difficulté pour retrouver les locaux .FGZ Trading est dans une zone cachée .Le répondant se plaind du fait qu'il y a plusieurs études de ce genre qui se passe avec les entreprise mais rien ne change dans le cllimat des aTout c'est bien passé.Tout est parfaitTout s'est bien passé. Le répondant était à l'aiseTout était conforme. Pas de probleme majeurTres occupé mais a été disponible pour les questionsUn peu de retiscence au debut , mais a compris au fur à mesure que l'entretien évoluait , la nécessité de l'etudeUn rendez vous raté pour cause de coupure de courrrant .l'enquêté a été ouvert et sympatique .Cependant il a eu un peu de reticence dans certaines questions pour des raisons d'ordre fiscale.Souhaiterrait que le banque viennent aleur appuis pourapres plusieurs visites il a accepte de se soumettre au questionnaire ,il est beaucoup sollicite donc tres peu disponibleaprès plusieurs rendez vous, il a accepté de répondre aux questions sans trop de peine. Il n'a pas trop apprécié le manque d'information et de document attestant notre mission. Aussi, il ya eu une réticence coté comptabilitéattend un grand soutien de la banque mondialeau cour de l'entretien le repondant etait tres souvent interpelles par le client , et puis il y avait du bruit autour vue que la boutique est situe dans un marcheavant de commencer l'entretien le répondant a dit qu'il ya des réponses qu'il ne va pas donner et que je ne devais pas insister, voila pourquoi au début il ya beaucoup de " ne sait pas", en plus il a dit que les propriétaires de l'entreprise étavant l'entretien il ma poser beaucoup de question sur rrms les objectifs de l'etude etc,,,apres cela il etait convaincu et nous sommes passé a l'interview sans problemes apres les clients nz cessaient de venirc'est depui 8 h que j'ai appeler il n'etait pas disponible et il ma programmé a 10 h quand je suis arrivé a 10 h il avait de la visite ; j'etais obligé d'attendre il m'a demander si le questionnaire est long parcequ'il doit sortir jai dit non ec'est un homme d'affaire il bouge beaucoup il ma fallu beaucoup de faux rendez vous avant de l'avoir lorsque je l'ai vue il etait bizarre au debut mais dieu sachant faire les choses j'avais enqueter un de ces cousins qui venait lui rendre visitc'est une pharmacie ,mais il faut reconnaitre que ça n'a pas été facile pour convaincre la pharmaciennne .Mais à la longue ça marchecertains chiffres nont pu etre communiques parceque les documents etaient loin et certains n'etaient pas disponible tel que le chiffre d'affaire de 2008cest une librairie evangelique financé par une ong qui sapelle accades et porte le nom actuel de complexe commercial evangeliquedisons que cette enquette avec la SN Cibec n'a pas été facile car nous l'avons réalisé en 48heures après 7 RDV renouvellé.Deux personnes sont intervenu afin de donner des éléments fiables et précis.disons que le principal répondant est le président de la chambre de commerce de bobo, il a des relations étroites avec le gouvernement, ainsi concernant ses chiffres d'affaires il n'est pas du tout précis; sa principale réponse c'est : ça dépendu courage pour la suite de lenquete mais on aurait preferer que la banque mondiale fasse un communique sur letudefaire tout pour que l'on benificie des retembee de l'enqueteil est dit sur le screener que c'est yune manufacture et contre il fait la construction batimentil n'a pas trop confiance au etude de marchéil trouve que c'est une bonne initiative mais malheureusement on ne voit jamais le retombés des enquêtesils ont de serieux problemes avec les banques trop de guarantiesl'enquete espere qu'il y aura des solutions pour les netreprises presque dépourvues d'accompagnementl'enquete netait pas tres enchanté par notre visite et disait a chaque fois d'aller rapidement car il a du boulotl'enquete s'est derouler dans de bonnes conditions la banque mondiale doit pousser les autres banques a alleger les garanties demandées pour l'octroie de credits a til ditl'enqueté recherchait certaines informations dans son ordinateur et dans ses registres, il ya d'autres informations également qu'elles donnait sans faire et recours, elle faisait des calculs pour donner certaines informations chiffres, elle notl'enquéte a répondu clairement au questionnaire mais il dit que les enquetes sont de trop.il répond chaque fois à des questionnaires participe aux formations mais quand les fonds viennent,il ne bénéficie de rien,l'enquéte s'est paser dans les meilleurs conditions ,ils disnet que leurs portes restent ouvertes pour tout etude de la banque mondialel'enquêté a été disponible dés le premier coup d'appell'enquêté pense qu'il faut faire un diagnostique complet avant de financer les entreprises qui vont bénéficier de subventions de la banque mondialel'enquêté trouve qu'il y a rien trôp d'études et on ne voit rien, Et qu'il faudrait que la banque mondiale fasse connaitre directement ses programmes aux entreprise ciblés plutôt que de passer par d'autres voies.l'enregistrement du questionnaire n'a causé aucun probleme .C'est une entreprise familiale donc un des fils qui est chef approvissionnement qui a répondu les questionnaires .J'ai rencontré de probléme ,il dit se rappeller qu'en 2006 c'était unel'entretien c'est bien passé seulement les deux repondant pour ceux qui concerne les questions sur les finances n'etaient pas à mesure de me repondre fiablement.Ils m'ont donnés le numéro du comptable de l'hotel de ouaga ou le questionnaires sel'entretien s'est bien deroulerl'entretien s'est bien deroulél'entretien s'est bien déroulé sans difficulté majeur, le répondant a répondu aux questions autant qu'il peut mais certaines informatrions comme le coût du travail sont restées sans réponsel'entretien s'est bien déroulé sans incident majeur, le répondant était sympa quand aux informations disponiblesl'entretien s'est derouler avec un de ces comptables car le daf est en congé l'interviewé etait tres sollicitér et son collegue rentraient beaucoup dans son bureau l'etablissemen exerce plusieurs activitéesl'entretient s'est deroulé dans le bureau de l'assistane du pharmacien dans de bonnes conditions .Elle etait concentrés durant tout l'inteerviewl'intervieuw s'est déroulé dans de bonnes conditions, elle a été très contente d'étre considérer par l'étude et souhaite bénéficier des financements afin de mieux mener ses activitésl'intervieuw était fréquamment interrompu compte tenu des multiples appels téléphoniques que recevaient le répondantl'interview a ete sur a avoir , le repondant etait vraiment occupe mais l'interview s'est deroule malgre tout en une seule foisl'interview a eté tres rapide car le repondant avait reunis a ses cotes tout les documents necessaire ce qui a facilité l'obtention des donnéesl'interview a été un des interviews les plus rapide car le repondant avait un rendez vous juste apres ,l'interview s'est derouler sans grande diificultél'interviewé etait ouverte mais comme elle atait nouvelle dans l'entrprise elle ignore certains aspects tels que l'annee des debuts des activites l'effectif le nombre d'annes d'experience du principal dirigeant ainsi que l'année d'enregistremenla G R H de l'entreprise a bien voulu répondre aux questions en l'absence du DAF compte tenu aussi de son indisponibilité, elle se reserve de répondre aux détails des questions relatives aux financesla difficulte qui sest posée relative a l'accredition , il a dabord demande si le cabinetb setait signale aupres de leur ordre ,seulement il a dit quavec la concurrence un minimum de confidence necessite une une accreditation officiel pour unela repondante a eté aceuillante et nous a dit quelle aura de laide a lissue de cette etudela société SODIFA apartient à un burkinabé et un malien, la maison mère est au mali à bamako, depuis un certain nombre d'année ça ne va pas ils sont sous redraissement judiciaire, liée à une mauvaise gestion , en ce moment l'usine ne fonctionnle contact ne fut pas facile mais l'enqueté a repondu a trop de peine a mes questionsle directeur a donné son accord après avoir lu la lettre de mission, cependant le premier il n'avait pas le temps pour repondre aux questions car c'est un homme très chargé, finalement il demande à la secrétaire de se préter aux questionsle magasinier a signaler que pour les enquêtes de ce genre il faut adresser une demande à l'ordre des pharmaciens qui informe les responsables de pharmacie par une circulairele numéro du contact appartien a la fois a l'auto ecole et a sa compangie de transport car c'est la méme personne et comme les autoecoles sont hors de l'etude j'ai fait la collecte de données de la compagnies sans problemesle repondant a eté aceuillant et ouvert et a méme consulter les registres et le comptable pouir les données chiffrées , il a preconiser qu'on a prenne leur difficultées en compte et qu'on les aides sincerment pour qui'ls puissent prosperer etle repondant a eté acueillant mais surtout reticent en ce qui concerne les données chiffréesle repondant a eté ouvert il n'ya pas pas chiffres d'affaires et de traitements salariale en 2008 elle a recruté 21 employé en decembre car selon ses previsions elle avait besoin de ce nombre pour bien fonctionnerle repondant a eté tres aceuiillant et a repondu a nos questions sans grande difficultéle repondant a explique que la societe vient juste de simplanter et quelle en phase de construction ,l'eta fianceier de la societe n'est pas encore totalement etablie car son activite a proprment dit na pas encore debuterle repondant a surtout insisté sur le coup de l'electricite il estime que l'lectricite coute tres cher et pompe une grande partie de leurs ressourcesle repondant etair mefiant en ce qui concerne les chiffres car il dit que ce sont des données conidentielles en plus il dit qu'il n'a pas une parfaite connaissance de l'entreprisele repondant etait tres occupé mais a repondu a nos questionsle repondant etait tres occupé mais il a accepter de nous recvoirle repondant navait pas trop de peine a repondre aux question que je lui posais , ceux qu'il ne maitrisiait pas il consultait les documents ou fesait reference a son ordinateur pour fournir les informations dont javais besoinle repondant souhaiterait un fiancement pour participer aux foires comerciales internationales voire les prises en charge ,ses reponses etaient sinceres et il a eté tres acceuillant et prêt a nous recevoir une prochaine fois mais il trouve quele répondant m'avais donnez un rendez-vous qu'il na pu respectez à cause de son temps passé aux impots .mais j'etais bien recu pour mon sencond rendez-vous, qui s'est bien passéle répondant s'est beaucoup intéressé aux questionnaires, il a surtout cherché à comprendre le bien fondé d'une telle enquêtele répondant était un peu réticent mais il a répondu aux questionslentretien s'est tres bien deroule le gerant fesait recours a ces registres pour donner les informations chiffres mais ils conseille que les etudes de rms soient autorises par un representant de rms au burkina ou par tout autorite du burkinabelentretien sest derouler avec un etudiant stagiaire avec accord du proprietaire de la pharmacie car pour les enquetes dans sa pharmacie il nest pas prêt a repondre a un questionnairependant l'entretien il ya une coupure de ourant empechant de donner les chiffres avec exactitudepour la prise de rendez vous il ya eu des problèmes et même pour l'enregistrement de questionnaires, depuis 2006 la société est en faillite, en mai 2007, elle a été achetée par une femme résident à ouaga, mais il faut reconnaitre que cependantprobleme rencontre :plus de 3 rendez vous ;probleme de disponibilte des agents ; les crepitements du telephone ne cessaient pas et enfin comme probleme les visiteurs ne cessaient de nous derangeaient mais dans l'ensemble sa vathis questionnaire was completed in:this questionnaire was completed in:this questionnaire was completed in:this questionnaire was completed in:this questionnaire was completed in:SUPERVISORS PLEASE ANSWERThis questionnaire was completed in:
One visit in face-to-face interview with one person
One visit in face-to-face interview with different managers/staff
Several visitsIf answer is 1 then STOP HERE393123if option 2 or 3 in a.18, estimate duration of the whole interview: hoursif option 2 or 3 in a.18, estimate duration of the whole interview: hoursif option 2 or 3 in a.18, estimate duration of the whole interview: hoursif option 2 or 3 in a.18, estimate duration of the whole interview: hoursif option 2 or 3 in a.18, estimate duration of the whole interview: hours1) SUPERVISORS PLEASE ANSWER
2) If option 2 or 3 in A.18, estimate duration of the whole interview6333030.8890.863if option 2 or 3 in a.18, estimate duration of the whole interview:minutesif option 2 or 3 in a.18, estimate duration of the whole interview:minutesif option 2 or 3 in a.18, estimate duration of the whole interview:minutesif option 2 or 3 in a.18, estimate duration of the whole interview:minutesif option 2 or 3 in a.18, estimate duration of the whole interview:minutes633305829.1921.307strict weightsstrict weightsstrict weightsstrict weightsstrict weights393For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights.
Strict assumption: eligible establishments are only those for which it was possible to directly determine eligibility.weak weightsweak weightsweak weightsweak weightsweak weights393For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights.
Weak assumption: in addition to the establishments included in strict and median assumptions, all establishments for which it was not possible to finalize a contact are assumed eligible. This includes establishments with dead or out of service phone lines, establishments that never answered the phone, and establishments with incorrect addresses for which it was impossible to find a new address. Note that under the weak assumption only observed non-eligible units are excluded from universe projections.median weightsmedian weightsmedian weightsmedian weightsmedian weights393For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights.
Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. Median weights are used for computing indicators on the www.enterprisesurveys.org website.Strata unique identifierStrata unique identifierStrata unique identifierStrata unique identifierStrata unique identifier393