DDI_SRB_2014_WBCS_v01_M_WB Development Economics Data Group 2014-11-20 NADA Version 01 (November 2014) World Bank Group Country Survey 2014 WBCS 2014 SRB_2014_WBCS_v01_M Public Opinion Research Group NADA Public Opinion Research Group Public Opinion Research Group Country Opinion Survey The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Serbia or who observe activities related to social and economic development. The following survey will give the World Bank Group's team that works in Serbia, greater insight into how the Bank's work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Serbia. A local independent firm has been hired to oversee the logistics of this survey. This survey was designed to achieve the following objectives: - Assist the World Bank Group in gaining a better understanding of how stakeholders in Serbia perceive the World Bank Group; - Obtain systematic feedback from stakeholders in Serbia regarding: - Their views regarding the general environment in Serbia; - Their overall attitudes toward the World Bank Group in Serbia; - Overall impressions of the World Bank Group's effectiveness and results, project/program related issues, knowledge work and activities, and communication and information sharing in Serbia; and - Perceptions of the World Bank Group's future role in Serbia. - Use data to help inform Serbia country team's strategy. Serbia Belgrade, Vojvodina, Central Serbia, South Serbia. Stakeholder Stakeholders of the World Bank in Serbia. Sample survey data [ssd] The World Bank Country Assessment Survey covered the following topics: Section A: General issues facing Serbia Section B: Overall attitudes toward the World Bank Group Section C: World Bank Group's effectiveness and results Section D: The World Bank Group's knowledge work and activities (i.e., analysis, studies, research, data, reports, conferences) Section E: Working with the World Bank Group Section F: The future role of the World Bank Group in Serbia Section G: Communication and information sharing Section H: Background information From November 2013 to January 2014, stakeholders of the World Bank Group in Serbia were invited to provide their opinions on the WBG's assistance to the country by participating in a country survey. Participants in the survey were drawn from among the office of the President or Prime Minister; the office of a Minister; the office of a Parliamentarian; employees of a ministry, ministerial department, or implementation agency; consultants/contractors working on World Bank Group-supported projects/programs; project management units (PMUs) overseeing implementation of a project; local government officials or staff; bilateral agencies; multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs; community-based organizations (CBOs); the media; independent government institutions; trade unions; faith-based groups; academia/research institutes/think tanks; and the judiciary branch. Other [oth] The Questionnaire consists of 8 sections: A. General Issues Facing Serbia: Respondents were asked to indicate whether Serbia is headed in the right direction, what they thought were the top three most important development priorities, which areas would contribute most to reducing poverty, which areas would contribute most to generating economic growth, and what would best achieve "shared prosperity" in Serbia. B. Overall Attitudes toward the World Bank Group: Respondents were asked to rate their familiarity with the WBG, its effectiveness in Serbia, WBG staff preparedness, the effectiveness of its activities, to what extent it should provide capacity building support to certain groups, the importance and effectiveness of the WBG's current capacity building work, their agreement with various statements regarding the WBG's work, and the extent to which it is an effective development partner. Respondents were also asked to indicate the sectoral areas on which it would be most productive for the WBG to focus its resources, the WBG's greatest values and greatest weaknesses, its most effective instruments, with which stakeholder groups the WBG should collaborate more, if the WBG should have more or less of a local presence in Serbia, and to what they attributed slowed or failed reform efforts. C. World Bank Group's Effectiveness and Results: Respondents were asked to rate the extent to which the WBG's work helps achieve development results in Serbia, the extent to which the WBG meets Serbia's needs for knowledge services and financial instruments, the extent to which the WBG's internal evaluation mechanisms hold it accountable for achieving results, and the importance of the WBG's involvement and the WBG's level of effectiveness across twenty-seven development areas. Respondents were also asked to indicate if WBG decisions regarding its Serbia program were made primarily in country or at Headquarters. D. The World Bank Group's Knowledge Work and Activities: Respondents were asked to indicate how frequently they consult WBG knowledge work and to rate the quality of the WBG's knowledge work and activities, including how significant of a contribution it makes to development results and its technical quality. E. Working with the World Bank: Respondents were asked to rate the extent to which various aspects of the WBG's delivery work contributes to solving Serbia's development challenges and their level of agreement with a series of statements regarding working with the WBG. Respondents were also asked to indicate if the WBG operates with too much risk. F. The Future Role of the World Bank Group in Serbia: Respondents were asked to indicate what the WBG should do to make itself of greater value in Serbia and which of its services the WBG should offer more of in Serbia. G. Communication and Information Sharing: Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the WBG, their Internet access, and their usage and evaluation of the WBG's websites. Respondents were asked about their awareness of the WBG's Access to Information policy, past information requests from the WBG, and their level of agreement that they use more data from the World Bank Group as a result of the WBG's Open Data policy. Respondents were also asked to evaluate the WBG's information accessibility and responsiveness to information requests. H. Background Information: Respondents were asked to indicate their current position, specialization, whether they currently collaborate or have ever collaborated with the WBG in Serbia, what their position was when they did work with the WBG, with which WBG agencies they work, their exposure to the WBG in Serbia, and their geographic location. Questionnaires were in English and Serbian. Respondents were asked about: general issues facing Serbia; their overall attitudes toward the WBG; the WBG's effectiveness and results; the WBG's knowledge work and activities; working with the WBG; the WBG's future role in Serbia; and the WBG's communication and information sharing in Serbia. Ipsos Strategic Marketing Paper questionnaires were sent to 34 potential respondents via courier or post. Of those, 6 were completed and returned via courier or post (18% response rate). Online questionnaires were sent to 608 potential respondents via email. Of those, 247 were completed (41% response rate). Use of the dataset must be acknowledged using a citation which would include: - the Identification of the Primary Investigator - the title of the survey (including country, acronym and year of implementation) - the survey reference number - the source and date of download The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. serbia_cs_fy14_datafile_final Data collected from the Serbia World Bank Opinion Survey FY 2014 253 375 Questionnaire ID Questionnaire ID Questionnaire ID Questionnaire ID Questionnaire ID 253 244770 251984 245477.134 1584.334 In general would you say that Serbia is headed in... ? In general would you say that Serbia is headed in... ? In general would you say that Serbia is headed in... ? In general would you say that Serbia is headed in... ? In general would you say that Serbia is headed in... ? SECTION A: GENERAL ISSUES FACING SERBIA A1. In general would you say that Serbia is headed in ... ? 253 1 3 1 The right direction 2 The wrong direction 3 Not sure Social protection (e.g., pensions, targeted social assistance) Social protection (e.g., pensions, targeted social assistance) Social protection (e.g., pensions, targeted social assistance) Social protection (e.g., pensions, targeted social assistance) Social protection (e.g., pensions, targeted social assistance) SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 1. Social protection (e.g., pensions, targeted social assistance) 249 4 1 0.0763 0.266 1 Sysmiss Transport (e.g., roads, bridges, transportation) Transport (e.g., roads, bridges, transportation) Transport (e.g., roads, bridges, transportation) Transport (e.g., roads, bridges, transportation) Transport (e.g., roads, bridges, transportation) SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 2. Transport (e.g., roads, bridges, transportation) 249 4 1 0.108 0.312 1 Sysmiss Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fisca Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fisca Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fisca Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fisca Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fisca SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 3. Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) 249 4 1 0.442 0.498 1 Sysmiss Global/regional integration Global/regional integration Global/regional integration Global/regional integration Global/regional integration SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 4. Global/regional integration 249 4 1 0.0803 0.272 1 Sysmiss Domestic private sector development Domestic private sector development Domestic private sector development Domestic private sector development Domestic private sector development SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 5. Domestic private sector development 249 4 1 0.321 0.468 1 Sysmiss Foreign direct investment Foreign direct investment Foreign direct investment Foreign direct investment Foreign direct investment SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 6. Foreign direct investment 249 4 1 0.116 0.321 1 Sysmiss Water and sanitation Water and sanitation Water and sanitation Water and sanitation Water and sanitation SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 7. Water and sanitation 249 4 1 0.00402 0.0634 1 Sysmiss Anti corruption Anti corruption Anti corruption Anti corruption Anti corruption SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 8. Anti corruption 249 4 1 0.249 0.433 1 Sysmiss Job creation/employment Job creation/employment Job creation/employment Job creation/employment Job creation/employment SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 9. Job creation/employment 249 4 1 0.382 0.487 1 Sysmiss Rural development Rural development Rural development Rural development Rural development SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 10. Rural development 249 4 1 0.0723 0.259 1 Sysmiss Financial markets Financial markets Financial markets Financial markets Financial markets SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 11. Financial markets 249 4 1 0.00402 0.0634 1 Sysmiss Environmental sustainability Environmental sustainability Environmental sustainability Environmental sustainability Environmental sustainability SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 12. Environmental sustainability 249 4 1 0.0522 0.223 1 Sysmiss Equality of opportunity (i.e., equity) Equality of opportunity (i.e., equity) Equality of opportunity (i.e., equity) Equality of opportunity (i.e., equity) Equality of opportunity (i.e., equity) SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 13. Equality of opportunity (i.e., equity) 249 4 1 0.0482 0.215 1 Sysmiss Health Health Health Health Health SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 14. Health 249 4 1 0.0562 0.231 1 Sysmiss Education Education Education Education Education SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 15. Education 249 4 1 0.213 0.41 1 Sysmiss Poverty reduction Poverty reduction Poverty reduction Poverty reduction Poverty reduction SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 16. Poverty reduction 249 4 1 0.0683 0.253 1 Sysmiss Energy Energy Energy Energy Energy SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 17. Energy 249 4 1 0.0643 0.246 1 Sysmiss Climate change (e.g., mitigation, adaptation) Climate change (e.g., mitigation, adaptation) Climate change (e.g., mitigation, adaptation) Climate change (e.g., mitigation, adaptation) Climate change (e.g., mitigation, adaptation) SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 18. Climate change (e.g., mitigation, adaptation) 249 4 1 0.00402 0.0634 1 Sysmiss Agricultural development Agricultural development Agricultural development Agricultural development Agricultural development SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 19. Agricultural development 249 4 1 0.173 0.379 1 Sysmiss Trade and exports Trade and exports Trade and exports Trade and exports Trade and exports SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 20. Trade and exports 249 4 1 0.0161 0.126 1 Sysmiss Economic growth Economic growth Economic growth Economic growth Economic growth SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 21. Economic growth 249 4 1 0.229 0.421 1 Sysmiss Law and justice (e.g., judicial system) Law and justice (e.g., judicial system) Law and justice (e.g., judicial system) Law and justice (e.g., judicial system) Law and justice (e.g., judicial system) SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 22. Law and justice (e.g., judicial system) 249 4 1 0.0843 0.278 1 Sysmiss Regulatory framework Regulatory framework Regulatory framework Regulatory framework Regulatory framework SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 23. Regulatory framework 249 4 1 0.0482 0.215 1 Sysmiss Communicable/non-communicable diseases Communicable/non-communicable diseases Communicable/non-communicable diseases Communicable/non-communicable diseases Communicable/non-communicable diseases SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 24. Communicable/non-communicable diseases 249 4 Sysmiss Natural resource management (e.g., oil, gas, mining) Natural resource management (e.g., oil, gas, mining) Natural resource management (e.g., oil, gas, mining) Natural resource management (e.g., oil, gas, mining) Natural resource management (e.g., oil, gas, mining) SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 25. Natural resource management (e.g., oil, gas, mining) 249 4 1 0.0281 0.166 1 Sysmiss Disaster management Disaster management Disaster management Disaster management Disaster management SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 26. Disaster management 249 4 Sysmiss Information and communications technology Information and communications technology Information and communications technology Information and communications technology Information and communications technology SECTION A: GENERAL ISSUES FACING SERBIA A2. Listed below are a number of development priorities in Serbia. Please identify which of the following you consider the most important development priorities in Serbia? (Choose no more than THREE) 27. Information and communications technology 249 4 1 0.0321 0.177 1 Sysmiss Water and sanitation Water and sanitation Water and sanitation Water and sanitation Water and sanitation SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 1. Water and sanitation 250 3 1 0.012 0.109 1 Sysmiss Equality of opportunity (i.e., equity) Equality of opportunity (i.e., equity) Equality of opportunity (i.e., equity) Equality of opportunity (i.e., equity) Equality of opportunity (i.e., equity) SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 2. Equality of opportunity (i.e., equity) 250 3 1 0.104 0.306 1 Sysmiss Economic growth Economic growth Economic growth Economic growth Economic growth SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 3. Economic growth 250 3 1 0.532 0.5 1 Sysmiss Climate change (e.g., mitigation, adaptation) Climate change (e.g., mitigation, adaptation) Climate change (e.g., mitigation, adaptation) Climate change (e.g., mitigation, adaptation) Climate change (e.g., mitigation, adaptation) SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 4. Climate change (e.g., mitigation, adaptation) 250 3 1 0.004 0.0632 1 Sysmiss Global/regional integration Global/regional integration Global/regional integration Global/regional integration Global/regional integration SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 5. Global/regional integration 250 3 1 0.056 0.23 1 Sysmiss Rural development Rural development Rural development Rural development Rural development SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 6. Rural development 250 3 1 0.204 0.404 1 Sysmiss Regulatory framework Regulatory framework Regulatory framework Regulatory framework Regulatory framework SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 7. Regulatory framework 250 3 1 0.048 0.214 1 Sysmiss Social protection (e.g., pensions, targeted social assistance) Social protection (e.g., pensions, targeted social assistance) Social protection (e.g., pensions, targeted social assistance) Social protection (e.g., pensions, targeted social assistance) Social protection (e.g., pensions, targeted social assistance) SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 8. Social protection (e.g., pensions, targeted social assistance) 250 3 1 0.184 0.388 1 Sysmiss Law and justice (e.g., judicial system) Law and justice (e.g., judicial system) Law and justice (e.g., judicial system) Law and justice (e.g., judicial system) Law and justice (e.g., judicial system) SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 9. Law and justice (e.g., judicial system) 250 3 1 0.06 0.238 1 Sysmiss Transport (e.g., roads, bridges, transportation) Transport (e.g., roads, bridges, transportation) Transport (e.g., roads, bridges, transportation) Transport (e.g., roads, bridges, transportation) Transport (e.g., roads, bridges, transportation) SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 10. Transport (e.g., roads, bridges, transportation) 250 3 1 0.036 0.187 1 Sysmiss Communicable/non-communicable diseases Communicable/non-communicable diseases Communicable/non-communicable diseases Communicable/non-communicable diseases Communicable/non-communicable diseases SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 11. Communicable/non-communicable diseases 250 3 Sysmiss Information and communications technology Information and communications technology Information and communications technology Information and communications technology Information and communications technology SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 12. Information and communications technology 250 3 1 0.024 0.153 1 Sysmiss Anti corruption Anti corruption Anti corruption Anti corruption Anti corruption SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 13. Anti corruption 250 3 1 0.164 0.371 1 Sysmiss Domestic private sector development Domestic private sector development Domestic private sector development Domestic private sector development Domestic private sector development SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 14. Domestic private sector development 250 3 1 0.372 0.484 1 Sysmiss Foreign direct investment Foreign direct investment Foreign direct investment Foreign direct investment Foreign direct investment SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 15. Foreign direct investment 250 3 1 0.14 0.348 1 Sysmiss Education Education Education Education Education SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 16. Education 250 3 1 0.284 0.452 1 Sysmiss Energy Energy Energy Energy Energy SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 17. Energy 250 3 1 0.024 0.153 1 Sysmiss Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 18. Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) 250 3 1 0.124 0.33 1 Sysmiss Natural resource management (e.g., oil, gas, mining) Natural resource management (e.g., oil, gas, mining) Natural resource management (e.g., oil, gas, mining) Natural resource management (e.g., oil, gas, mining) Natural resource management (e.g., oil, gas, mining) SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 19. Natural resource management (e.g., oil, gas, mining) 250 3 1 0.024 0.153 1 Sysmiss Environmental sustainability Environmental sustainability Environmental sustainability Environmental sustainability Environmental sustainability SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 20. Environmental sustainability 250 3 1 0.016 0.126 1 Sysmiss Disaster management Disaster management Disaster management Disaster management Disaster management SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 21. Disaster management 250 3 Sysmiss Health Health Health Health Health SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 22. Health 250 3 1 0.032 0.176 1 Sysmiss Agricultural development Agricultural development Agricultural development Agricultural development Agricultural development SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 23. Agricultural development 250 3 1 0.152 0.36 1 Sysmiss Job creation/employment Job creation/employment Job creation/employment Job creation/employment Job creation/employment SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 24. Job creation/employment 250 3 1 0.384 0.487 1 Sysmiss Financial markets Financial markets Financial markets Financial markets Financial markets SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 25. Financial markets 250 3 Sysmiss Trade and exports Trade and exports Trade and exports Trade and exports Trade and exports SECTION A: GENERAL ISSUES FACING SERBIA A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia? (Choose no more than THREE) 26. Trade and exports 250 3 1 0.008 0.0893 1 Sysmiss Energy Energy Energy Energy Energy SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 1. Energy 250 3 1 0.152 0.36 1 Sysmiss Equality of opportunity (i.e., equity) Equality of opportunity (i.e., equity) Equality of opportunity (i.e., equity) Equality of opportunity (i.e., equity) Equality of opportunity (i.e., equity) SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 2. Equality of opportunity (i.e., equity) 250 3 1 0.04 0.196 1 Sysmiss Social protection (e.g., pensions, targeted social assistance) Social protection (e.g., pensions, targeted social assistance) Social protection (e.g., pensions, targeted social assistance) Social protection (e.g., pensions, targeted social assistance) Social protection (e.g., pensions, targeted social assistance) SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 3. Social protection (e.g., pensions, targeted social assistance) 250 3 1 0.008 0.0893 1 Sysmiss Global/regional integration Global/regional integration Global/regional integration Global/regional integration Global/regional integration SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 4. Global/regional integration 250 3 1 0.12 0.326 1 Sysmiss Climate change (e.g., mitigation, adaptation) Climate change (e.g., mitigation, adaptation) Climate change (e.g., mitigation, adaptation) Climate change (e.g., mitigation, adaptation) Climate change (e.g., mitigation, adaptation) SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 5. Climate change (e.g., mitigation, adaptation) 250 3 Sysmiss Anti corruption Anti corruption Anti corruption Anti corruption Anti corruption SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 6. Anti corruption 250 3 1 0.26 0.44 1 Sysmiss Disaster management Disaster management Disaster management Disaster management Disaster management SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 7. Disaster management 250 3 Sysmiss Rural development Rural development Rural development Rural development Rural development SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 8. Rural development 250 3 1 0.088 0.284 1 Sysmiss Foreign direct investment Foreign direct investment Foreign direct investment Foreign direct investment Foreign direct investment SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 9. Foreign direct investment 250 3 1 0.428 0.496 1 Sysmiss Water and sanitation Water and sanitation Water and sanitation Water and sanitation Water and sanitation SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 10. Water and sanitation 250 3 1 0.008 0.0893 1 Sysmiss Education Education Education Education Education SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 11. Education 250 3 1 0.232 0.423 1 Sysmiss Information and communications technology Information and communications technology Information and communications technology Information and communications technology Information and communications technology SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 12. Information and communications technology 250 3 1 0.1 0.301 1 Sysmiss Regulatory framework Regulatory framework Regulatory framework Regulatory framework Regulatory framework SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 13. Regulatory framework 250 3 1 0.212 0.41 1 Sysmiss Communicable/non-communicable diseases Communicable/non-communicable diseases Communicable/non-communicable diseases Communicable/non-communicable diseases Communicable/non-communicable diseases SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 14. Communicable/non-communicable diseases 250 3 Sysmiss Trade and exports Trade and exports Trade and exports Trade and exports Trade and exports SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 15. Trade and exports 250 3 1 0.196 0.398 1 Sysmiss Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 16. Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) 250 3 1 0.264 0.442 1 Sysmiss Domestic private sector development Domestic private sector development Domestic private sector development Domestic private sector development Domestic private sector development SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 17. Domestic private sector development 250 3 1 0.044 0.206 1 Sysmiss Job creation/employment Job creation/employment Job creation/employment Job creation/employment Job creation/employment SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 18. Job creation/employment 250 3 1 0.256 0.437 1 Sysmiss Agricultural development Agricultural development Agricultural development Agricultural development Agricultural development SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 19. Agricultural development 250 3 1 0.356 0.48 1 Sysmiss Transport (e.g., roads, bridges, transportation) Transport (e.g., roads, bridges, transportation) Transport (e.g., roads, bridges, transportation) Transport (e.g., roads, bridges, transportation) Transport (e.g., roads, bridges, transportation) SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 20. Transport (e.g., roads, bridges, transportation) 250 3 1 0.104 0.306 1 Sysmiss Natural resource management (e.g., oil, gas, mining) Natural resource management (e.g., oil, gas, mining) Natural resource management (e.g., oil, gas, mining) Natural resource management (e.g., oil, gas, mining) Natural resource management (e.g., oil, gas, mining) SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 21. Natural resource management (e.g., oil, gas, mining) 250 3 1 0.028 0.165 1 Sysmiss Environmental sustainability Environmental sustainability Environmental sustainability Environmental sustainability Environmental sustainability SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 22. Environmental sustainability 250 3 1 0.016 0.126 1 Sysmiss Health Health Health Health Health SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 23. Health 250 3 1 0.008 0.0893 1 Sysmiss Law and justice (e.g., judicial system) Law and justice (e.g., judicial system) Law and justice (e.g., judicial system) Law and justice (e.g., judicial system) Law and justice (e.g., judicial system) SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 24. Law and justice (e.g., judicial system) 250 3 1 0.048 0.214 1 Sysmiss Financial markets Financial markets Financial markets Financial markets Financial markets SECTION A: GENERAL ISSUES FACING SERBIA A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Serbia? (Choose no more than THREE) 25. Financial markets 250 3 1 0.028 0.165 1 Sysmiss Better employment opportunities for young people Better employment opportunities for young people Better employment opportunities for young people Better employment opportunities for young people Better employment opportunities for young people SECTION A: GENERAL ISSUES FACING SERBIA A5. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Serbia? (Choose no more than TWO) 1. Better employment opportunities for young people 250 3 1 0.32 0.467 1 Sysmiss Better employment opportunities for women Better employment opportunities for women Better employment opportunities for women Better employment opportunities for women Better employment opportunities for women SECTION A: GENERAL ISSUES FACING SERBIA A5. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Serbia? (Choose no more than TWO) 2. Better employment opportunities for women 250 3 1 0.024 0.153 1 Sysmiss Greater voice and participation for citizens to help ensure greater accountability Greater voice and participation for citizens to help ensure greater accountability Greater voice and participation for citizens to help ensure greater accountability Greater voice and participation for citizens to help ensure greater accountability Greater voice and participation for citizens to help ensure greater accountability SECTION A: GENERAL ISSUES FACING SERBIA A5. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Serbia? (Choose no more than TWO) 3. Greater voice and participation for citizens to help ensure greater accountability 250 3 1 0.128 0.335 1 Sysmiss Greater access to health services Greater access to health services Greater access to health services Greater access to health services Greater access to health services SECTION A: GENERAL ISSUES FACING SERBIA A5. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Serbia? (Choose no more than TWO) 4. Greater access to health services 250 3 1 0.024 0.153 1 Sysmiss Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) SECTION A: GENERAL ISSUES FACING SERBIA A5. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Serbia? (Choose no more than TWO) 5. Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) 250 3 1 0.24 0.428 1 Sysmiss A growing middle class A growing middle class A growing middle class A growing middle class A growing middle class SECTION A: GENERAL ISSUES FACING SERBIA A5. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Serbia? (Choose no more than TWO) 6. A growing middle class 250 3 1 0.192 0.395 1 Sysmiss Better opportunity for the poor who live in rural areas Better opportunity for the poor who live in rural areas Better opportunity for the poor who live in rural areas Better opportunity for the poor who live in rural areas Better opportunity for the poor who live in rural areas SECTION A: GENERAL ISSUES FACING SERBIA A5. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Serbia? (Choose no more than TWO) 7. Better opportunity for the poor who live in rural areas 250 3 1 0.024 0.153 1 Sysmiss Better opportunity for the poor who live in urban areas Better opportunity for the poor who live in urban areas Better opportunity for the poor who live in urban areas Better opportunity for the poor who live in urban areas Better opportunity for the poor who live in urban areas SECTION A: GENERAL ISSUES FACING SERBIA A5. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Serbia? (Choose no more than TWO) 8. Better opportunity for the poor who live in urban areas 250 3 1 0.008 0.0893 1 Sysmiss Consistent economic growth Consistent economic growth Consistent economic growth Consistent economic growth Consistent economic growth SECTION A: GENERAL ISSUES FACING SERBIA A5. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Serbia? (Choose no more than TWO) 9. Consistent economic growth 250 3 1 0.492 0.501 1 Sysmiss More reliable social safety net More reliable social safety net More reliable social safety net More reliable social safety net More reliable social safety net SECTION A: GENERAL ISSUES FACING SERBIA A5. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Serbia? (Choose no more than TWO) 10. More reliable social safety net 250 3 1 0.052 0.222 1 Sysmiss Greater equity of fiscal policy Greater equity of fiscal policy Greater equity of fiscal policy Greater equity of fiscal policy Greater equity of fiscal policy SECTION A: GENERAL ISSUES FACING SERBIA A5. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Serbia? (Choose no more than TWO) 11. Greater equity of fiscal policy 250 3 1 0.076 0.266 1 Sysmiss Education and training that better ensure job opportunity Education and training that better ensure job opportunity Education and training that better ensure job opportunity Education and training that better ensure job opportunity Education and training that better ensure job opportunity SECTION A: GENERAL ISSUES FACING SERBIA A5. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Serbia? (Choose no more than TWO) 12. Education and training that better ensure job opportunity 250 3 1 0.32 0.467 1 Sysmiss Better quality public services Better quality public services Better quality public services Better quality public services Better quality public services SECTION A: GENERAL ISSUES FACING SERBIA A5. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Serbia? (Choose no more than TWO) 13. Better quality public services 250 3 1 0.068 0.252 1 Sysmiss Other Other Other Other Other SECTION A: GENERAL ISSUES FACING SERBIA A5. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Serbia? (Choose no more than TWO) 14. Other (please specify):_____________________________________ 250 3 Sysmiss How familiar are you with the work of the World Bank Group in Serbia? How familiar are you with the work of the World Bank Group in Serbia? How familiar are you with the work of the World Bank Group in Serbia? How familiar are you with the work of the World Bank Group in Serbia? How familiar are you with the work of the World Bank Group in Serbia? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of the World Bank Group in Serbia? 253 1 10 1 Not familiar at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Extremely familiar Overall, please rate your impression of the World Bank Group's effectiveness in Serbia Overall, please rate your impression of the World Bank Group's effectiveness in Serbia Overall, please rate your impression of the World Bank Group's effectiveness in Serbia Overall, please rate your impression of the World Bank Group's effectiveness in Serbia Overall, please rate your impression of the World Bank Group's effectiveness in Serbia SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B2. Overall, please rate your impression of the World Bank Group's effectiveness in Serbia. 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know To what extent do you believe the World Bank Group's staff is well prepared (e.g., skills and knowledge) to help Serbia solve its most complicated development challenges? To what extent do you believe the World Bank Group's staff is well prepared (e.g., skills and knowledge) to help Serbia solve its most complicated development challenges? To what extent do you believe the World Bank Group's staff is well prepared (e.g., skills and knowledge) to help Serbia solve its most complicated development challenges? To what extent do you believe the World Bank Group's staff is well prepared (e.g., skills and knowledge) to help Serbia solve its most complicated development challenges? To what extent do you believe the World Bank Group's staff is well prepared (e.g., skills and knowledge) to help Serbia solve its most complicated development challenges? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B3. To what extent do you believe the World Bank Group's staff is well prepared (e.g., skills and knowledge) to help Serbia solve its most complicated development challenges? 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Social protection (e.g., pensions, targeted social assistance) Social protection (e.g., pensions, targeted social assistance) Social protection (e.g., pensions, targeted social assistance) Social protection (e.g., pensions, targeted social assistance) Social protection (e.g., pensions, targeted social assistance) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Social protection (e.g., pensions, targeted social assistance) 251 2 1 0.0518 0.222 1 Sysmiss Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) 251 2 1 0.382 0.487 1 Sysmiss Transport (e.g., roads, bridges, transportation) Transport (e.g., roads, bridges, transportation) Transport (e.g., roads, bridges, transportation) Transport (e.g., roads, bridges, transportation) Transport (e.g., roads, bridges, transportation) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Transport (e.g., roads, bridges, transportation) 251 2 1 0.199 0.4 1 Sysmiss Poverty reduction Poverty reduction Poverty reduction Poverty reduction Poverty reduction SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Poverty reduction 251 2 1 0.124 0.33 1 Sysmiss Global/regional integration Global/regional integration Global/regional integration Global/regional integration Global/regional integration SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Global/regional integration 251 2 1 0.0598 0.238 1 Sysmiss Domestic private sector development Domestic private sector development Domestic private sector development Domestic private sector development Domestic private sector development SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Domestic private sector development 251 2 1 0.367 0.483 1 Sysmiss Rural development Rural development Rural development Rural development Rural development SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Rural development 251 2 1 0.108 0.31 1 Sysmiss Foreign direct investment Foreign direct investment Foreign direct investment Foreign direct investment Foreign direct investment SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Foreign direct investment 251 2 1 0.127 0.334 1 Sysmiss Water and sanitation Water and sanitation Water and sanitation Water and sanitation Water and sanitation SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Water and sanitation 251 2 1 0.012 0.109 1 Sysmiss Energy Energy Energy Energy Energy SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Energy 251 2 1 0.0956 0.295 1 Sysmiss Job creation/employment Job creation/employment Job creation/employment Job creation/employment Job creation/employment SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Job creation/employment 251 2 1 0.235 0.425 1 Sysmiss Financial markets Financial markets Financial markets Financial markets Financial markets SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Financial markets 251 2 1 0.0558 0.23 1 Sysmiss Environmental sustainability Environmental sustainability Environmental sustainability Environmental sustainability Environmental sustainability SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Environmental sustainability 251 2 1 0.0478 0.214 1 Sysmiss Equality of opportunity (i.e., equity) Equality of opportunity (i.e., equity) Equality of opportunity (i.e., equity) Equality of opportunity (i.e., equity) Equality of opportunity (i.e., equity) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Equality of opportunity (i.e., equity) 251 2 1 0.0438 0.205 1 Sysmiss Health Health Health Health Health SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Health 251 2 1 0.0797 0.271 1 Sysmiss Education Education Education Education Education SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Education 251 2 1 0.263 0.441 1 Sysmiss Climate change (e.g., mitigation, adaptation) Climate change (e.g., mitigation, adaptation) Climate change (e.g., mitigation, adaptation) Climate change (e.g., mitigation, adaptation) Climate change (e.g., mitigation, adaptation) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Climate change (e.g., mitigation, adaptation) 251 2 1 0.00797 0.0891 1 Sysmiss Agricultural development Agricultural development Agricultural development Agricultural development Agricultural development SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Agricultural development 251 2 1 0.179 0.384 1 Sysmiss Trade and exports Trade and exports Trade and exports Trade and exports Trade and exports SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Trade and exports 251 2 1 0.0159 0.125 1 Sysmiss Economic growth Economic growth Economic growth Economic growth Economic growth SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Economic growth 251 2 1 0.203 0.403 1 Sysmiss Law and justice (e.g., judicial system) Law and justice (e.g., judicial system) Law and justice (e.g., judicial system) Law and justice (e.g., judicial system) Law and justice (e.g., judicial system) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Law and justice (e.g., judicial system) 251 2 1 0.0558 0.23 1 Sysmiss Regulatory framework Regulatory framework Regulatory framework Regulatory framework Regulatory framework SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Regulatory framework 251 2 1 0.108 0.31 1 Sysmiss Communicable/non-communicable diseases Communicable/non-communicable diseases Communicable/non-communicable diseases Communicable/non-communicable diseases Communicable/non-communicable diseases SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Communicable/non-communicable diseases 251 2 Sysmiss Natural resource management (e.g., oil, gas, mining) Natural resource management (e.g., oil, gas, mining) Natural resource management (e.g., oil, gas, mining) Natural resource management (e.g., oil, gas, mining) Natural resource management (e.g., oil, gas, mining) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Natural resource management (e.g., oil, gas, mining) 251 2 1 0.00398 0.0631 1 Sysmiss Anti corruption Anti corruption Anti corruption Anti corruption Anti corruption SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Anti corruption 251 2 1 0.0956 0.295 1 Sysmiss Information and communications technology Information and communications technology Information and communications technology Information and communications technology Information and communications technology SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Information and communications technology 251 2 1 0.0398 0.196 1 Sysmiss Disaster management Disaster management Disaster management Disaster management Disaster management SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia? (Choose no more than THREE) Disaster management 251 2 Sysmiss Convening/Facilitating Convening/Facilitating Convening/Facilitating Convening/Facilitating Convening/Facilitating SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group's role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Serbia? Greatest Value (Choose only ONE) 1. Convening/Facilitating 252 1 1 0.0952 0.294 1 Sysmiss Data Data Data Data Data SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group's role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Serbia? Greatest Value (Choose only ONE) 2. Data 252 1 1 0.0437 0.205 1 Sysmiss Policy advice, studies, analyses Policy advice, studies, analyses Policy advice, studies, analyses Policy advice, studies, analyses Policy advice, studies, analyses SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group's role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Serbia? Greatest Value (Choose only ONE) 3. Policy advice, studies, analyses 252 1 1 0.147 0.355 1 Sysmiss Financial resources Financial resources Financial resources Financial resources Financial resources SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group's role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Serbia? Greatest Value (Choose only ONE) 4. Financial resources 252 1 1 0.286 0.453 1 Sysmiss Capacity development (e.g., training staff in health, education sector, setting up an agency for business registration and training staff) Capacity development (e.g., training staff in health, education sector, setting up an agency for business registration and training staff) Capacity development (e.g., training staff in health, education sector, setting up an agency for business registration and training staff) Capacity development (e.g., training staff in health, education sector, setting up an agency for business registration and training staff) Capacity development (e.g., training staff in health, education sector, setting up an agency for business registration and training staff) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group's role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Serbia? Greatest Value (Choose only ONE) 5. Capacity development (e.g., training staff in health, education sector, setting up an agency for business registration and training staff) 252 1 1 0.23 0.422 1 Sysmiss Technical assistance Technical assistance Technical assistance Technical assistance Technical assistance SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group's role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Serbia? Greatest Value (Choose only ONE) 6. Technical assistance 252 1 1 0.0714 0.258 1 Sysmiss Mobilizing third party financial resources Mobilizing third party financial resources Mobilizing third party financial resources Mobilizing third party financial resources Mobilizing third party financial resources SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group's role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Serbia? Greatest Value (Choose only ONE) 7. Mobilizing third party financial resources 252 1 1 0.0754 0.265 1 Sysmiss Donor coordination Donor coordination Donor coordination Donor coordination Donor coordination SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group's role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Serbia? Greatest Value (Choose only ONE) 8. Donor coordination 252 1 1 0.0278 0.165 1 Sysmiss Linkage to non-Bank expertise (i.e., South-South knowledge sharing) Linkage to non-Bank expertise (i.e., South-South knowledge sharing) Linkage to non-Bank expertise (i.e., South-South knowledge sharing) Linkage to non-Bank expertise (i.e., South-South knowledge sharing) Linkage to non-Bank expertise (i.e., South-South knowledge sharing) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group's role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Serbia? Greatest Value (Choose only ONE) 9. Linkage to non-Bank expertise (i.e., South-South knowledge sharing) 252 1 1 0.0238 0.153 1 Sysmiss Other (please specify) Other (please specify) Other (please specify) Other (please specify) Other (please specify) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group's role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Serbia? Greatest Value (Choose only ONE) 10. Other (please specify) 252 1 Sysmiss Convening/Facilitating Convening/Facilitating Convening/Facilitating Convening/Facilitating Convening/Facilitating SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group's role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Serbia? Second Greatest Value (Choose only ONE) 1. Convening/Facilitating 119 134 1 0.0504 0.22 1 Sysmiss Data Data Data Data Data SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group's role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Serbia? Second Greatest Value (Choose only ONE) 2. Data 119 134 1 0.0756 0.266 1 Sysmiss Policy advice, studies, analyses Policy advice, studies, analyses Policy advice, studies, analyses Policy advice, studies, analyses Policy advice, studies, analyses SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group's role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Serbia? Second Greatest Value (Choose only ONE) 3. Policy advice, studies, analyses 119 134 1 0.185 0.39 1 Sysmiss Financial resources Financial resources Financial resources Financial resources Financial resources SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group's role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Serbia? Second Greatest Value (Choose only ONE) 4. Financial resources 119 134 1 0.202 0.403 1 Sysmiss Capacity development (e.g., training staff in health, education sector, setting up an agency for business registration and training staff) Capacity development (e.g., training staff in health, education sector, setting up an agency for business registration and training staff) Capacity development (e.g., training staff in health, education sector, setting up an agency for business registration and training staff) Capacity development (e.g., training staff in health, education sector, setting up an agency for business registration and training staff) Capacity development (e.g., training staff in health, education sector, setting up an agency for business registration and training staff) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group's role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Serbia? Second Greatest Value (Choose only ONE) 5. Capacity development (e.g., training staff in health, education sector, setting up an agency for business registration and training staff) 119 134 1 0.168 0.376 1 Sysmiss Technical assistance Technical assistance Technical assistance Technical assistance Technical assistance SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group's role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Serbia? Second Greatest Value (Choose only ONE) 6. Technical assistance 119 134 1 0.101 0.302 1 Sysmiss Mobilizing third party financial resources Mobilizing third party financial resources Mobilizing third party financial resources Mobilizing third party financial resources Mobilizing third party financial resources SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group's role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Serbia? Second Greatest Value (Choose only ONE) 7. Mobilizing third party financial resources 119 134 1 0.0924 0.291 1 Sysmiss Donor coordination Donor coordination Donor coordination Donor coordination Donor coordination SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group's role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Serbia? Second Greatest Value (Choose only ONE) 8. Donor coordination 119 134 1 0.0588 0.236 1 Sysmiss Linkage to non-Bank expertise (i.e., South-South knowledge sharing) Linkage to non-Bank expertise (i.e., South-South knowledge sharing) Linkage to non-Bank expertise (i.e., South-South knowledge sharing) Linkage to non-Bank expertise (i.e., South-South knowledge sharing) Linkage to non-Bank expertise (i.e., South-South knowledge sharing) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group's role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Serbia? Second Greatest Value (Choose only ONE) 9. Linkage to non-Bank expertise (i.e., South-South knowledge sharing) 119 134 1 0.0672 0.251 1 Sysmiss Other (please specify) Other (please specify) Other (please specify) Other (please specify) Other (please specify) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group's role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Serbia? Second Greatest Value (Choose only ONE) 10. Other (please specify) 119 134 Sysmiss How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? - Convening/Facilitating - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development resul How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? - Convening/Facilitating - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development resul How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? - Convening/Facilitating - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development resul How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? - Convening/Facilitating - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development resul How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? - Convening/Facilitating - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development resul SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? B6. Convening/Facilitating 253 2 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Data - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Data - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Data - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Data - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Data - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? B7. Data 253 2 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Policy advice, studies, analyses - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Policy advice, studies, analyses - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Policy advice, studies, analyses - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Policy advice, studies, analyses - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Policy advice, studies, analyses - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? B8. Policy advice, studies, analyses 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Financial resources - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Financial resources - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Financial resources - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Financial resources - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Financial resources - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? B9. Financial resources 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Technical assistance - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Technical assistance - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Technical assistance - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Technical assistance - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Technical assistance - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? B10. Technical assistance 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Mobilizing third party financial resources - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Mobilizing third party financial resources - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Mobilizing third party financial resources - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Mobilizing third party financial resources - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Mobilizing third party financial resources - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? B11. Mobilizing third party financial resources 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Donor coordination - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Donor coordination - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Donor coordination - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Donor coordination - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Donor coordination - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? B12. Donor coordination 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Linkage to non-Bank expertise (i.e., South-South knowledge sharing) - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Linkage to non-Bank expertise (i.e., South-South knowledge sharing) - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Linkage to non-Bank expertise (i.e., South-South knowledge sharing) - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Linkage to non-Bank expertise (i.e., South-South knowledge sharing) - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? Linkage to non-Bank expertise (i.e., South-South knowledge sharing) - How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP How effectively do the World Bank Group's activities below support Serbia's efforts to achieve development results? B13. Linkage to non-Bank expertise (i.e., South-South knowledge sharing) 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Groups outside of government (e.g., civil society, media) to help them more effectively engage and participate in development efforts - To what degree would Serbia benefit,if capacity building were to support...? Groups outside of government (e.g., civil society, media) to help them more effectively engage and participate in development efforts - To what degree would Serbia benefit,if capacity building were to support...? Groups outside of government (e.g., civil society, media) to help them more effectively engage and participate in development efforts - To what degree would Serbia benefit,if capacity building were to support...? Groups outside of government (e.g., civil society, media) to help them more effectively engage and participate in development efforts - To what degree would Serbia benefit,if capacity building were to support...? Groups outside of government (e.g., civil society, media) to help them more effectively engage and participate in development efforts - To what degree would Serbia benefit,if capacity building were to support...? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP The World Bank Group can provide capacity building support in a number of ways in Serbia. To what degree would Serbia benefit, if capacity building were to support...? B14. Groups outside of government (e.g., civil society, media) to help them more effectively engage and participate in development efforts 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know The public sector, related to implementation of specific development projects on the ground - To what degree would Serbia benefit,if capacity building were to support...? The public sector, related to implementation of specific development projects on the ground - To what degree would Serbia benefit,if capacity building were to support...? The public sector, related to implementation of specific development projects on the ground - To what degree would Serbia benefit,if capacity building were to support...? The public sector, related to implementation of specific development projects on the ground - To what degree would Serbia benefit,if capacity building were to support...? The public sector, related to implementation of specific development projects on the ground - To what degree would Serbia benefit,if capacity building were to support...? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP The World Bank Group can provide capacity building support in a number of ways in Serbia. To what degree would Serbia benefit, if capacity building were to support...? B15. The public sector, related to implementation of specific development projects on the ground 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know The public sector, related to changing institutions (organizations or sociopolitical conditions) - To what degree would Serbia benefit,if capacity building were to support...? The public sector, related to changing institutions (organizations or sociopolitical conditions) - To what degree would Serbia benefit,if capacity building were to support...? The public sector, related to changing institutions (organizations or sociopolitical conditions) - To what degree would Serbia benefit,if capacity building were to support...? The public sector, related to changing institutions (organizations or sociopolitical conditions) - To what degree would Serbia benefit,if capacity building were to support...? The public sector, related to changing institutions (organizations or sociopolitical conditions) - To what degree would Serbia benefit,if capacity building were to support...? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP The World Bank Group can provide capacity building support in a number of ways in Serbia. To what degree would Serbia benefit, if capacity building were to support...? B16. The public sector, related to changing institutions (organizations or sociopolitical conditions) 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Project implementation (or other organizational strengthening) - How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Serbia? Project implementation (or other organizational strengthening) - How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Serbia? Project implementation (or other organizational strengthening) - How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Serbia? Project implementation (or other organizational strengthening) - How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Serbia? Project implementation (or other organizational strengthening) - How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Serbia? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Serbia? (If you have NO exposure to/experience in any of the areas listed below, please respond "Don't know") B17. Project implementation (or other organizational strengthening) 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Citizen engagement (incorporating citizens^ voices into development) - How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Serbia? Citizen engagement (incorporating citizens^ voices into development) - How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Serbia? Citizen engagement (incorporating citizens^ voices into development) - How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Serbia? Citizen engagement (incorporating citizens^ voices into development) - How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Serbia? Citizen engagement (incorporating citizens^ voices into development) - How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Serbia? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Serbia? (If you have NO exposure to/experience in any of the areas listed below, please respond "Don't know") B18. Citizen engagement (incorporating citizens' voices into development) 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Policy design (for clarity and better incentives to achieve development goals) - How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Serbia? Policy design (for clarity and better incentives to achieve development goals) - How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Serbia? Policy design (for clarity and better incentives to achieve development goals) - How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Serbia? Policy design (for clarity and better incentives to achieve development goals) - How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Serbia? Policy design (for clarity and better incentives to achieve development goals) - How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Serbia? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Serbia? (If you have NO exposure to/experience in any of the areas listed below, please respond "Don't know") B19. Policy design (for clarity and better incentives to achieve development goals) 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Project implementation (or other organizational strengthening) - ...how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? Project implementation (or other organizational strengthening) - ...how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? Project implementation (or other organizational strengthening) - ...how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? Project implementation (or other organizational strengthening) - ...how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? Project implementation (or other organizational strengthening) - ...how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP When thinking about how to improve capacity building in Serbia to help ensure better development results, looking forward, how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? (If you have NO exposure to/experience in any of the areas listed below, please respond "Don't know") B20. Project implementation (or other organizational strengthening) 253 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Citizen engagement (incorporating citizens^ voices into development) - ...how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? Citizen engagement (incorporating citizens^ voices into development) - ...how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? Citizen engagement (incorporating citizens^ voices into development) - ...how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? Citizen engagement (incorporating citizens^ voices into development) - ...how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? Citizen engagement (incorporating citizens^ voices into development) - ...how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP When thinking about how to improve capacity building in Serbia to help ensure better development results, looking forward, how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? (If you have NO exposure to/experience in any of the areas listed below, please respond "Don't know") B21. Citizen engagement (incorporating citizens' voices into development) 253 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Policy design (for clarity and better incentives to achieve development goals) - ...how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? Policy design (for clarity and better incentives to achieve development goals) - ...how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? Policy design (for clarity and better incentives to achieve development goals) - ...how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? Policy design (for clarity and better incentives to achieve development goals) - ...how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? Policy design (for clarity and better incentives to achieve development goals) - ...how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP When thinking about how to improve capacity building in Serbia to help ensure better development results, looking forward, how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? (If you have NO exposure to/experience in any of the areas listed below, please respond "Don't know") B22. Policy design (for clarity and better incentives to achieve development goals) 253 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Staff too inaccessible Staff too inaccessible Staff too inaccessible Staff too inaccessible Staff too inaccessible SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B23. Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Serbia? (Choose no more than TWO) 1. Staff too inaccessible 253 1 0.0632 0.244 1 Not exploring alternative policy options Not exploring alternative policy options Not exploring alternative policy options Not exploring alternative policy options Not exploring alternative policy options SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B23. Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Serbia? (Choose no more than TWO) 2. Not exploring alternative policy options 253 1 0.0711 0.258 1 Not adequately sensitive to political/social realities in Serbia Not adequately sensitive to political/social realities in Serbia Not adequately sensitive to political/social realities in Serbia Not adequately sensitive to political/social realities in Serbia Not adequately sensitive to political/social realities in Serbia SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B23. Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Serbia? (Choose no more than TWO) 3. Not adequately sensitive to political/social realities in Serbia 253 1 0.178 0.383 1 Not enough public disclosure of its work Not enough public disclosure of its work Not enough public disclosure of its work Not enough public disclosure of its work Not enough public disclosure of its work SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B23. Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Serbia? (Choose no more than TWO) 4. Not enough public disclosure of its work 253 1 0.158 0.366 1 Arrogant in its approach Arrogant in its approach Arrogant in its approach Arrogant in its approach Arrogant in its approach SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B23. Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Serbia? (Choose no more than TWO) 5. Arrogant in its approach 253 1 0.0158 0.125 1 Not aligned with country priorities Not aligned with country priorities Not aligned with country priorities Not aligned with country priorities Not aligned with country priorities SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B23. Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Serbia? (Choose no more than TWO) 6. Not aligned with country priorities 253 1 0.0711 0.258 1 The credibility of its knowledge/data The credibility of its knowledge/data The credibility of its knowledge/data The credibility of its knowledge/data The credibility of its knowledge/data SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B23. Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Serbia? (Choose no more than TWO) 7. The credibility of its knowledge/data 253 World Bank Group's processes too complex World Bank Group's processes too complex World Bank Group's processes too complex World Bank Group's processes too complex World Bank Group's processes too complex SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B23. Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Serbia? (Choose no more than TWO) 8. World Bank Group's processes too complex 253 1 0.15 0.358 1 Not willing to honestly criticize policies and reform efforts in the country Not willing to honestly criticize policies and reform efforts in the country Not willing to honestly criticize policies and reform efforts in the country Not willing to honestly criticize policies and reform efforts in the country Not willing to honestly criticize policies and reform efforts in the country SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B23. Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Serbia? (Choose no more than TWO) 9. Not willing to honestly criticize policies and reform efforts in the country 253 1 0.206 0.405 1 Too influenced by developed countries Too influenced by developed countries Too influenced by developed countries Too influenced by developed countries Too influenced by developed countries SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B23. Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Serbia? (Choose no more than TWO) 10. Too influenced by developed countries 253 1 0.123 0.329 1 Imposing technocratic solutions without regard to political realities Imposing technocratic solutions without regard to political realities Imposing technocratic solutions without regard to political realities Imposing technocratic solutions without regard to political realities Imposing technocratic solutions without regard to political realities SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B23. Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Serbia? (Choose no more than TWO) 11. Imposing technocratic solutions without regard to political realities 253 1 0.115 0.319 1 World Bank Group's processes too slow World Bank Group's processes too slow World Bank Group's processes too slow World Bank Group's processes too slow World Bank Group's processes too slow SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B23. Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Serbia? (Choose no more than TWO) 12. World Bank Group's processes too slow 253 1 0.0751 0.264 1 Too bureaucratic in its operational policies and procedures Too bureaucratic in its operational policies and procedures Too bureaucratic in its operational policies and procedures Too bureaucratic in its operational policies and procedures Too bureaucratic in its operational policies and procedures SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B23. Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Serbia? (Choose no more than TWO) 13. Too bureaucratic in its operational policies and procedures 253 1 0.154 0.362 1 Not aligned with other donors' work Not aligned with other donors' work Not aligned with other donors' work Not aligned with other donors' work Not aligned with other donors' work SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B23. Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Serbia? (Choose no more than TWO) 14. Not aligned with other donors' work 253 1 0.0158 0.125 1 Not collaborating enough with non-state actors Not collaborating enough with non-state actors Not collaborating enough with non-state actors Not collaborating enough with non-state actors Not collaborating enough with non-state actors SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B23. Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Serbia? (Choose no more than TWO) 15. Not collaborating enough with non-state actors 253 1 0.134 0.342 1 Not client focused Not client focused Not client focused Not client focused Not client focused SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B23. Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Serbia? (Choose no more than TWO) 16. Not client focused 253 1 0.0198 0.139 1 Other (please specify) Other (please specify) Other (please specify) Other (please specify) Other (please specify) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B23. Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Serbia? (Choose no more than TWO) 17. Other (please specify) 253 Don't know Don't know Don't know Don't know Don't know SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B23. Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Serbia? (Choose no more than TWO) 18. Don't know 253 1 0.166 0.373 1 Capacity development (e.g., training staff in health, education sector, setting up an agency for business registration and training staff) Capacity development (e.g., training staff in health, education sector, setting up an agency for business registration and training staff) Capacity development (e.g., training staff in health, education sector, setting up an agency for business registration and training staff) Capacity development (e.g., training staff in health, education sector, setting up an agency for business registration and training staff) Capacity development (e.g., training staff in health, education sector, setting up an agency for business registration and training staff) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B24. Which World Bank Group's instruments do you believe are the MOST effective in reducing poverty in Serbia? (Choose no more than TWO) 1. Capacity development (e.g., training staff in health, education sector, setting up an agency for business registration and training staff) 253 1 0.383 0.487 1 Policy based lending / budget support to the Government Policy based lending / budget support to the Government Policy based lending / budget support to the Government Policy based lending / budget support to the Government Policy based lending / budget support to the Government SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B24. Which World Bank Group's instruments do you believe are the MOST effective in reducing poverty in Serbia? (Choose no more than TWO) 2. Policy based lending / budget support to the Government 253 1 0.253 0.436 1 Knowledge products/services (analytical work, studies, surveys, etc.) Knowledge products/services (analytical work, studies, surveys, etc.) Knowledge products/services (analytical work, studies, surveys, etc.) Knowledge products/services (analytical work, studies, surveys, etc.) Knowledge products/services (analytical work, studies, surveys, etc.) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B24. Which World Bank Group's instruments do you believe are the MOST effective in reducing poverty in Serbia? (Choose no more than TWO) 3. Knowledge products/services (analytical work, studies, surveys, etc.) 253 1 0.146 0.354 1 Investment lending (financing specific projects) Investment lending (financing specific projects) Investment lending (financing specific projects) Investment lending (financing specific projects) Investment lending (financing specific projects) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B24. Which World Bank Group's instruments do you believe are the MOST effective in reducing poverty in Serbia? (Choose no more than TWO) 4. Investment lending (financing specific projects) 253 1 0.593 0.492 1 Technical assistance (advice, best practice, international experience, etc.) Technical assistance (advice, best practice, international experience, etc.) Technical assistance (advice, best practice, international experience, etc.) Technical assistance (advice, best practice, international experience, etc.) Technical assistance (advice, best practice, international experience, etc.) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B24. Which World Bank Group's instruments do you believe are the MOST effective in reducing poverty in Serbia? (Choose no more than TWO) 5. Technical assistance (advice, best practice, international experience, etc.) 253 1 0.34 0.475 1 Trust Fund management Trust Fund management Trust Fund management Trust Fund management Trust Fund management SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B24. Which World Bank Group's instruments do you believe are the MOST effective in reducing poverty in Serbia? (Choose no more than TWO) 6. Trust Fund management 253 1 0.0395 0.195 1 Other (please specify) Other (please specify) Other (please specify) Other (please specify) Other (please specify) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B24. Which World Bank Group's instruments do you believe are the MOST effective in reducing poverty in Serbia? (Choose no more than TWO) 7. Other (please specify) 253 Don't know Don't know Don't know Don't know Don't know SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B24. Which World Bank Group's instruments do you believe are the MOST effective in reducing poverty in Serbia? (Choose no more than TWO) 8. Don't know 253 1 0.0791 0.27 1 Academia/think tanks/research institutes Academia/think tanks/research institutes Academia/think tanks/research institutes Academia/think tanks/research institutes Academia/think tanks/research institutes SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B25. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results there? (Choose no more than TWO) 1. Academia/think tanks/research institutes 253 1 0.34 0.475 1 Donor community Donor community Donor community Donor community Donor community SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B25. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results there? (Choose no more than TWO) 2. Donor community 253 1 0.0791 0.27 1 Media Media Media Media Media SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B25. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results there? (Choose no more than TWO) 3. Media 253 1 0.087 0.282 1 NGOs NGOs NGOs NGOs NGOs SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B25. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results there? (Choose no more than TWO) 4. NGOs 253 1 0.142 0.35 1 Local Government Local Government Local Government Local Government Local Government SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B25. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results there? (Choose no more than TWO) 5. Local Government 253 1 0.391 0.489 1 Private sector Private sector Private sector Private sector Private sector SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B25. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results there? (Choose no more than TWO) 6. Private sector 253 1 0.455 0.499 1 Parliament Parliament Parliament Parliament Parliament SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B25. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results there? (Choose no more than TWO) 7. Parliament 253 1 0.0909 0.288 1 Beneficiaries Beneficiaries Beneficiaries Beneficiaries Beneficiaries SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B25. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results there? (Choose no more than TWO) 8. Beneficiaries 253 1 0.277 0.448 1 Foundations Foundations Foundations Foundations Foundations SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B25. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results there? (Choose no more than TWO) 9. Foundations 253 1 0.0198 0.139 1 Faith based organizations Faith based organizations Faith based organizations Faith based organizations Faith based organizations SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B25. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results there? (Choose no more than TWO) 10. Faith based organizations 253 1 0.00791 0.0887 1 Other (please specify) Other (please specify) Other (please specify) Other (please specify) Other (please specify) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B25. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results there? (Choose no more than TWO) 11. Other (please specify) 253 1 0.00791 0.0887 1 Don't know Don't know Don't know Don't know Don't know SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B25. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results there? (Choose no more than TWO) 12. Don't know 253 1 0.0237 0.152 1 Overall the World Bank Group currently plays a relevant role in development in Serbia - To what extent do you agree with the following statements about the World Bank Group's work in Serbia? Overall the World Bank Group currently plays a relevant role in development in Serbia - To what extent do you agree with the following statements about the World Bank Group's work in Serbia? Overall the World Bank Group currently plays a relevant role in development in Serbia - To what extent do you agree with the following statements about the World Bank Group's work in Serbia? Overall the World Bank Group currently plays a relevant role in development in Serbia - To what extent do you agree with the following statements about the World Bank Group's work in Serbia? Overall the World Bank Group currently plays a relevant role in development in Serbia - To what extent do you agree with the following statements about the World Bank Group's work in Serbia? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent do you agree with the following statements about the World Bank Group's work in Serbia? B26. Overall the World Bank Group currently plays a relevant role in development in Serbia 253 1 11 1 Strongly disagree 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Strongly agree 11 Don't know The World Bank Group's work is aligned with what I consider the development priorities for Serbia - To what extent do you agree with the following statements about the World Bank Group's work in Serbia? The World Bank Group's work is aligned with what I consider the development priorities for Serbia - To what extent do you agree with the following statements about the World Bank Group's work in Serbia? The World Bank Group's work is aligned with what I consider the development priorities for Serbia - To what extent do you agree with the following statements about the World Bank Group's work in Serbia? The World Bank Group's work is aligned with what I consider the development priorities for Serbia - To what extent do you agree with the following statements about the World Bank Group's work in Serbia? The World Bank Group's work is aligned with what I consider the development priorities for Serbia - To what extent do you agree with the following statements about the World Bank Group's work in Serbia? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent do you agree with the following statements about the World Bank Group's work in Serbia? B27. The World Bank Group's work is aligned with what I consider the development priorities for Serbia 253 1 11 1 Strongly disagree 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Strongly agree 11 Don't know The World Bank Group supports programs and strategies that are realistic for Serbia - To what extent do you agree with the following statements about the World Bank Group's work in Serbia? The World Bank Group supports programs and strategies that are realistic for Serbia - To what extent do you agree with the following statements about the World Bank Group's work in Serbia? The World Bank Group supports programs and strategies that are realistic for Serbia - To what extent do you agree with the following statements about the World Bank Group's work in Serbia? The World Bank Group supports programs and strategies that are realistic for Serbia - To what extent do you agree with the following statements about the World Bank Group's work in Serbia? The World Bank Group supports programs and strategies that are realistic for Serbia - To what extent do you agree with the following statements about the World Bank Group's work in Serbia? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent do you agree with the following statements about the World Bank Group's work in Serbia? B28. The World Bank Group supports programs and strategies that are realistic for Serbia 253 1 11 1 Strongly disagree 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Strongly agree 11 Don't know The World Bank Group treats clients and stakeholders in Serbia with respect - To what extent do you agree with the following statements about the World Bank Group's work in Serbia? The World Bank Group treats clients and stakeholders in Serbia with respect - To what extent do you agree with the following statements about the World Bank Group's work in Serbia? The World Bank Group treats clients and stakeholders in Serbia with respect - To what extent do you agree with the following statements about the World Bank Group's work in Serbia? The World Bank Group treats clients and stakeholders in Serbia with respect - To what extent do you agree with the following statements about the World Bank Group's work in Serbia? The World Bank Group treats clients and stakeholders in Serbia with respect - To what extent do you agree with the following statements about the World Bank Group's work in Serbia? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent do you agree with the following statements about the World Bank Group's work in Serbia? B29. The World Bank Group treats clients and stakeholders in Serbia with respect 253 1 11 1 Strongly disagree 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Strongly agree 11 Don't know Responsiveness - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Responsiveness - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Responsiveness - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Responsiveness - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Responsiveness - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Serbia in terms of each of the following? B30. Responsiveness 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Flexibility (in terms of the World Bank Group's products and services) - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Flexibility (in terms of the World Bank Group's products and services) - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Flexibility (in terms of the World Bank Group's products and services) - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Flexibility (in terms of the World Bank Group's products and services) - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Flexibility (in terms of the World Bank Group's products and services) - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Serbia in terms of each of the following? B31. Flexibility (in terms of the World Bank Group's products and services) 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Flexibility (in terms of changing country circumstances) - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Flexibility (in terms of changing country circumstances) - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Flexibility (in terms of changing country circumstances) - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Flexibility (in terms of changing country circumstances) - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Flexibility (in terms of changing country circumstances) - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Serbia in terms of each of the following? B32. Flexibility (in terms of changing country circumstances) 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Being inclusive - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Being inclusive - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Being inclusive - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Being inclusive - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Being inclusive - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Serbia in terms of each of the following? B33. Being inclusive 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Openness (sharing data and other information) - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Openness (sharing data and other information) - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Openness (sharing data and other information) - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Openness (sharing data and other information) - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Openness (sharing data and other information) - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Serbia in terms of each of the following? B34. Openness (sharing data and other information) 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Staff accessibility - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Staff accessibility - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Staff accessibility - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Staff accessibility - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Staff accessibility - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Serbia in terms of each of the following? B35. Staff accessibility 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Straightforwardness and honesty - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Straightforwardness and honesty - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Straightforwardness and honesty - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Straightforwardness and honesty - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Straightforwardness and honesty - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Serbia in terms of each of the following? B36. Straightforwardness and honesty 250 3 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Sysmiss Ease of access to the people at the World Bank Group who are making decisions important to my work - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Ease of access to the people at the World Bank Group who are making decisions important to my work - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Ease of access to the people at the World Bank Group who are making decisions important to my work - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Ease of access to the people at the World Bank Group who are making decisions important to my work - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Ease of access to the people at the World Bank Group who are making decisions important to my work - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Serbia in terms of each of the following? B37. Ease of access to the people at the World Bank Group who are making decisions important to my work 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Collaboration with groups outside of the Government (e.g., NGOs, academia, private sector) - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Collaboration with groups outside of the Government (e.g., NGOs, academia, private sector) - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Collaboration with groups outside of the Government (e.g., NGOs, academia, private sector) - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Collaboration with groups outside of the Government (e.g., NGOs, academia, private sector) - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Collaboration with groups outside of the Government (e.g., NGOs, academia, private sector) - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Serbia in terms of each of the following? B38. Collaboration with groups outside of the Government (e.g., NGOs, academia, private sector) 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Collaboration with the Government - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Collaboration with the Government - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Collaboration with the Government - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Collaboration with the Government - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Collaboration with the Government - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Serbia in terms of each of the following? B39. Collaboration with the Government 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Collaboration with other donors - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Collaboration with other donors - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Collaboration with other donors - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Collaboration with other donors - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Collaboration with other donors - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Serbia in terms of each of the following? B40. Collaboration with other donors 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know The speed in which it gets things accomplished on the ground - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? The speed in which it gets things accomplished on the ground - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? The speed in which it gets things accomplished on the ground - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? The speed in which it gets things accomplished on the ground - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? The speed in which it gets things accomplished on the ground - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Serbia in terms of each of the following? B41. The speed in which it gets things accomplished on the ground 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Being a long-term partner - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Being a long-term partner - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Being a long-term partner - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Being a long-term partner - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? Being a long-term partner - To what extent is the World Bank Group an effective development partner in Serbiain terms of each of the following? SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Serbia in terms of each of the following? B42. Being a long-term partner 252 1 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Sysmiss To be a more effective development partner in Serbia, do you believe that the World Bank Group should have… ? (Select only ONE response) To be a more effective development partner in Serbia, do you believe that the World Bank Group should have… ? (Select only ONE response) To be a more effective development partner in Serbia, do you believe that the World Bank Group should have… ? (Select only ONE response) To be a more effective development partner in Serbia, do you believe that the World Bank Group should have… ? (Select only ONE response) To be a more effective development partner in Serbia, do you believe that the World Bank Group should have… ? (Select only ONE response) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B43. To be a more effective development partner in Serbia, do you believe that the World Bank Group should have… ? (Select only ONE response) 253 1 11 1 More local presence 2 The current level of local presence is adequate 3 Less local presence 11 Don't know The World Bank Group does not do adequate follow through/follow-up The World Bank Group does not do adequate follow through/follow-up The World Bank Group does not do adequate follow through/follow-up The World Bank Group does not do adequate follow through/follow-up The World Bank Group does not do adequate follow through/follow-up SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B44. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 1. The World Bank Group does not do adequate follow through/follow-up 241 12 1 0.0622 0.242 1 Sysmiss There is not an adequate level of citizen/civil society participation There is not an adequate level of citizen/civil society participation There is not an adequate level of citizen/civil society participation There is not an adequate level of citizen/civil society participation There is not an adequate level of citizen/civil society participation SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B44. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 2. There is not an adequate level of citizen/civil society participation 241 12 1 0.187 0.39 1 Sysmiss The World Bank Group is not sensitive enough to political/social realities on the ground The World Bank Group is not sensitive enough to political/social realities on the ground The World Bank Group is not sensitive enough to political/social realities on the ground The World Bank Group is not sensitive enough to political/social realities on the ground The World Bank Group is not sensitive enough to political/social realities on the ground SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B44. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 3. The World Bank Group is not sensitive enough to political/social realities on the ground 241 12 1 0.195 0.397 1 Sysmiss Lack of/inadequate levels of capacity in Government Lack of/inadequate levels of capacity in Government Lack of/inadequate levels of capacity in Government Lack of/inadequate levels of capacity in Government Lack of/inadequate levels of capacity in Government SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B44. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 4. Lack of/inadequate levels of capacity in Government 241 12 1 0.415 0.494 1 Sysmiss Poor donor coordination Poor donor coordination Poor donor coordination Poor donor coordination Poor donor coordination SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B44. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 5. Poor donor coordination 241 12 1 0.0207 0.143 1 Sysmiss The World Bank Group works too slowly The World Bank Group works too slowly The World Bank Group works too slowly The World Bank Group works too slowly The World Bank Group works too slowly SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B44. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 6. The World Bank Group works too slowly 241 12 1 0.0581 0.234 1 Sysmiss The Government works inefficiently The Government works inefficiently The Government works inefficiently The Government works inefficiently The Government works inefficiently SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B44. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 7. The Government works inefficiently 241 12 1 0.315 0.466 1 Sysmiss Political pressures and obstacles Political pressures and obstacles Political pressures and obstacles Political pressures and obstacles Political pressures and obstacles SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B44. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 8. Political pressures and obstacles 241 12 1 0.282 0.451 1 Sysmiss Reforms are not well thought out in light of country challenges Reforms are not well thought out in light of country challenges Reforms are not well thought out in light of country challenges Reforms are not well thought out in light of country challenges Reforms are not well thought out in light of country challenges SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B44. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 9. Reforms are not well thought out in light of country challenges 241 12 1 0.311 0.464 1 Sysmiss Other (please specify) Other (please specify) Other (please specify) Other (please specify) Other (please specify) SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B44. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 10. Other (please specify) 241 12 Sysmiss Anti corruption - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Anti corruption - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Anti corruption - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Anti corruption - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Anti corruption - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 1. Anti corruption 252 1 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Sysmiss Information and communications technology - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Information and communications technology - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Information and communications technology - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Information and communications technology - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Information and communications technology - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 2. Information and communications technology 253 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Transport (e.g., roads, bridges, transportation) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Transport (e.g., roads, bridges, transportation) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Transport (e.g., roads, bridges, transportation) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Transport (e.g., roads, bridges, transportation) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Transport (e.g., roads, bridges, transportation) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 3. Transport (e.g., roads, bridges, transportation) 253 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Law and justice (e.g., judicial system) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Law and justice (e.g., judicial system) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Law and justice (e.g., judicial system) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Law and justice (e.g., judicial system) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Law and justice (e.g., judicial system) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 4. Law and justice (e.g., judicial system) 253 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Environmental sustainability - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Environmental sustainability - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Environmental sustainability - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Environmental sustainability - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Environmental sustainability - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 5. Environmental sustainability 253 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Regulatory framework - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Regulatory framework - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Regulatory framework - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Regulatory framework - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Regulatory framework - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 6. Regulatory framework 253 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Communicable/non-communicable diseases - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Communicable/non-communicable diseases - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Communicable/non-communicable diseases - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Communicable/non-communicable diseases - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Communicable/non-communicable diseases - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 7. Communicable/non-communicable diseases 253 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Poverty reduction - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Poverty reduction - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Poverty reduction - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Poverty reduction - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Poverty reduction - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 8. Poverty reduction 253 2 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Domestic private sector development - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Domestic private sector development - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Domestic private sector development - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Domestic private sector development - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Domestic private sector development - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 9. Domestic private sector development 253 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Foreign direct investment - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Foreign direct investment - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Foreign direct investment - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Foreign direct investment - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Foreign direct investment - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 10. Foreign direct investment 253 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Water and sanitation - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Water and sanitation - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Water and sanitation - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Water and sanitation - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Water and sanitation - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 11. Water and sanitation 253 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Trade and exports - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Trade and exports - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Trade and exports - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Trade and exports - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Trade and exports - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 12. Trade and exports 253 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Economic growth - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Economic growth - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Economic growth - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Economic growth - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Economic growth - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 13. Economic growth 253 2 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Energy - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Energy - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Energy - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Energy - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Energy - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 14. Energy 253 2 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Disaster management - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Disaster management - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Disaster management - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Disaster management - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Disaster management - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 15. Disaster management 253 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development i Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development i Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development i Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development i Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development i SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 16. Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) 253 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Job creation/employment - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Job creation/employment - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Job creation/employment - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Job creation/employment - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Job creation/employment - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 17. Job creation/employment 253 3 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Financial markets - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Financial markets - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Financial markets - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Financial markets - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Financial markets - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 18. Financial markets 253 2 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Equality of opportunity (i.e., equity) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Equality of opportunity (i.e., equity) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Equality of opportunity (i.e., equity) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Equality of opportunity (i.e., equity) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Equality of opportunity (i.e., equity) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 19. Equality of opportunity (i.e., equity) 253 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Health - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Health - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Health - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Health - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Health - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 20. Health 253 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Rural development - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Rural development - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Rural development - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Rural development - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Rural development - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 21. Rural development 252 1 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Sysmiss Global/regional integration - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Global/regional integration - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Global/regional integration - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Global/regional integration - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Global/regional integration - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 22. Global/regional integration 253 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Education - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Education - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Education - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Education - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Education - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 23. Education 253 2 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Social protection (e.g., pensions, targeted social assistance) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Social protection (e.g., pensions, targeted social assistance) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Social protection (e.g., pensions, targeted social assistance) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Social protection (e.g., pensions, targeted social assistance) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Social protection (e.g., pensions, targeted social assistance) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 24. Social protection (e.g., pensions, targeted social assistance) 253 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Climate change (e.g., mitigation, adaptation) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Climate change (e.g., mitigation, adaptation) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Climate change (e.g., mitigation, adaptation) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Climate change (e.g., mitigation, adaptation) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Climate change (e.g., mitigation, adaptation) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 25. Climate change (e.g., mitigation, adaptation) 253 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Agricultural development - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Agricultural development - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Agricultural development - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Agricultural development - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Agricultural development - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 26. Agricultural development 253 2 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Natural resource management (e.g., oil, gas, mining) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Natural resource management (e.g., oil, gas, mining) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Natural resource management (e.g., oil, gas, mining) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Natural resource management (e.g., oil, gas, mining) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? Natural resource management (e.g., oil, gas, mining) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia? 27. Natural resource management (e.g., oil, gas, mining) 253 1 11 1 Not important at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very important 11 Don't know Anti corruption - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Anti corruption - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Anti corruption - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Anti corruption - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Anti corruption - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 1. Anti corruption 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Information and communications technology - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Information and communications technology - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Information and communications technology - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Information and communications technology - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Information and communications technology - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 2. Information and communications technology 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Transport (e.g., roads, bridges, transportation) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Transport (e.g., roads, bridges, transportation) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Transport (e.g., roads, bridges, transportation) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Transport (e.g., roads, bridges, transportation) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Transport (e.g., roads, bridges, transportation) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 3. Transport (e.g., roads, bridges, transportation) 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Law and justice (e.g., judicial system) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Law and justice (e.g., judicial system) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Law and justice (e.g., judicial system) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Law and justice (e.g., judicial system) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Law and justice (e.g., judicial system) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 4. Law and justice (e.g., judicial system) 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Environmental sustainability - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Environmental sustainability - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Environmental sustainability - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Environmental sustainability - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Environmental sustainability - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 5. Environmental sustainability 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Regulatory framework - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Regulatory framework - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Regulatory framework - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Regulatory framework - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Regulatory framework - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 6. Regulatory framework 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Communicable/non-communicable diseases - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Communicable/non-communicable diseases - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Communicable/non-communicable diseases - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Communicable/non-communicable diseases - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Communicable/non-communicable diseases - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 7. Communicable/non-communicable diseases 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Poverty reduction - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Poverty reduction - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Poverty reduction - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Poverty reduction - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Poverty reduction - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 8. Poverty reduction 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Domestic private sector development - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Domestic private sector development - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Domestic private sector development - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Domestic private sector development - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Domestic private sector development - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 9. Domestic private sector development 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Foreign direct investment - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Foreign direct investment - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Foreign direct investment - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Foreign direct investment - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Foreign direct investment - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 10. Foreign direct investment 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Water and sanitation - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Water and sanitation - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Water and sanitation - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Water and sanitation - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Water and sanitation - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 11. Water and sanitation 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Trade and exports - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Trade and exports - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Trade and exports - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Trade and exports - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Trade and exports - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 12. Trade and exports 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Economic growth - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Economic growth - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Economic growth - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Economic growth - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Economic growth - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 13. Economic growth 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Energy - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Energy - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Energy - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Energy - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Energy - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 14. Energy 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Disaster management - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Disaster management - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Disaster management - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Disaster management - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Disaster management - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 15. Disaster management 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of developm Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of developm Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of developm Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of developm Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of developm SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 16. Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Job creation/employment - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Job creation/employment - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Job creation/employment - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Job creation/employment - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Job creation/employment - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 17. Job creation/employment 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Financial markets - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Financial markets - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Financial markets - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Financial markets - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Financial markets - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 18. Financial markets 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Equality of opportunity (i.e., equity) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Equality of opportunity (i.e., equity) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Equality of opportunity (i.e., equity) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Equality of opportunity (i.e., equity) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Equality of opportunity (i.e., equity) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 19. Equality of opportunity (i.e., equity) 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Health - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Health - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Health - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Health - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Health - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 20. Health 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Rural development - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Rural development - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Rural development - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Rural development - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Rural development - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 21. Rural development 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Global/regional integration - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Global/regional integration - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Global/regional integration - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Global/regional integration - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Global/regional integration - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 22. Global/regional integration 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Education - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Education - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Education - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Education - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Education - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 23. Education 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Social protection (e.g., pensions, targeted social assistance) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Social protection (e.g., pensions, targeted social assistance) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Social protection (e.g., pensions, targeted social assistance) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Social protection (e.g., pensions, targeted social assistance) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Social protection (e.g., pensions, targeted social assistance) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 24. Social protection (e.g., pensions, targeted social assistance) 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Climate change (e.g., mitigation, adaptation) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Climate change (e.g., mitigation, adaptation) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Climate change (e.g., mitigation, adaptation) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Climate change (e.g., mitigation, adaptation) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Climate change (e.g., mitigation, adaptation) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 25. Climate change (e.g., mitigation, adaptation) 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Agricultural development - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Agricultural development - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Agricultural development - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Agricultural development - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Agricultural development - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 26. Agricultural development 253 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Natural resource management (e.g., oil, gas, mining) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Natural resource management (e.g., oil, gas, mining) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Natural resource management (e.g., oil, gas, mining) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Natural resource management (e.g., oil, gas, mining) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? Natural resource management (e.g., oil, gas, mining) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know") 27. Natural resource management (e.g., oil, gas, mining) 250 3 1 11 1 Not effective at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very effective 11 Don't know Sysmiss Where are the World Bank Group's decisions made primarily that support the program in Serbia? (Select only ONE response) Where are the World Bank Group's decisions made primarily that support the program in Serbia? (Select only ONE response) Where are the World Bank Group's decisions made primarily that support the program in Serbia? (Select only ONE response) Where are the World Bank Group's decisions made primarily that support the program in Serbia? (Select only ONE response) Where are the World Bank Group's decisions made primarily that support the program in Serbia? (Select only ONE response) SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C3. Where are the World Bank Group's decisions made primarily that support the program in Serbia? (Select only ONE response) 253 1 11 1 At the Headquarters (in Washington D.C.) 2 In the country 11 Don't know To what extent does the World Bank Group's work help to achieve development results in Serbia? To what extent does the World Bank Group's work help to achieve development results in Serbia? To what extent does the World Bank Group's work help to achieve development results in Serbia? To what extent does the World Bank Group's work help to achieve development results in Serbia? To what extent does the World Bank Group's work help to achieve development results in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C4. To what extent does the World Bank Group's work help to achieve development results in Serbia? 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program 4 Result, etc.) meet the needs of Serbia - To what extent do you agree with the following statements about the World Bank Group in Serbia The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program 4 Result, etc.) meet the needs of Serbia - To what extent do you agree with the following statements about the World Bank Group in Serbia The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program 4 Result, etc.) meet the needs of Serbia - To what extent do you agree with the following statements about the World Bank Group in Serbia The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program 4 Result, etc.) meet the needs of Serbia - To what extent do you agree with the following statements about the World Bank Group in Serbia The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program 4 Result, etc.) meet the needs of Serbia - To what extent do you agree with the following statements about the World Bank Group in Serbia SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS To what extent do you agree with the following statements about the World Bank Group in Serbia? C5. The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program 4 Result, etc.) meet the needs of Serbia 253 1 11 1 Strongly disagree 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Strongly agree 11 Don't know The World Bank Group meets Serbia's needs for knowledge services (e.g., research, analysis, data, technical assistance) - To what extent do you agree with the following statements about the World Bank Group in Serbia? The World Bank Group meets Serbia's needs for knowledge services (e.g., research, analysis, data, technical assistance) - To what extent do you agree with the following statements about the World Bank Group in Serbia? The World Bank Group meets Serbia's needs for knowledge services (e.g., research, analysis, data, technical assistance) - To what extent do you agree with the following statements about the World Bank Group in Serbia? The World Bank Group meets Serbia's needs for knowledge services (e.g., research, analysis, data, technical assistance) - To what extent do you agree with the following statements about the World Bank Group in Serbia? The World Bank Group meets Serbia's needs for knowledge services (e.g., research, analysis, data, technical assistance) - To what extent do you agree with the following statements about the World Bank Group in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS To what extent do you agree with the following statements about the World Bank Group in Serbia? C6. The World Bank Group meets Serbia's needs for knowledge services (e.g., research, analysis, data, technical assistance) 252 1 1 11 1 Strongly disagree 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Strongly agree 11 Don't know Sysmiss To what extent do you believe the World Bank Group's internal evaluation mechanisms hold the institution accountable for achieving results in Serbia? To what extent do you believe the World Bank Group's internal evaluation mechanisms hold the institution accountable for achieving results in Serbia? To what extent do you believe the World Bank Group's internal evaluation mechanisms hold the institution accountable for achieving results in Serbia? To what extent do you believe the World Bank Group's internal evaluation mechanisms hold the institution accountable for achieving results in Serbia? To what extent do you believe the World Bank Group's internal evaluation mechanisms hold the institution accountable for achieving results in Serbia? SECTION C: WORLD BANK GROUP'S EFFECTIVENESS AND RESULTS C7. To what extent do you believe the World Bank Group's internal evaluation mechanisms hold the institution accountable for achieving results in Serbia? 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know How frequently do you consult World Bank Group's knowledge work and activities in the work you do? How frequently do you consult World Bank Group's knowledge work and activities in the work you do? How frequently do you consult World Bank Group's knowledge work and activities in the work you do? How frequently do you consult World Bank Group's knowledge work and activities in the work you do? How frequently do you consult World Bank Group's knowledge work and activities in the work you do? SECTION D: THE WORLD BANK GROUP'S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank Group's knowledge work and activities in the work you do? 241 12 1 5 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never Sysmiss Are timely - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are timely - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are timely - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are timely - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are timely - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities SECTION D: THE WORLD BANK GROUP'S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities: D2. Are timely 253 2 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Include appropriate level of stakeholder involvement during preparation - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Include appropriate level of stakeholder involvement during preparation - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Include appropriate level of stakeholder involvement during preparation - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Include appropriate level of stakeholder involvement during preparation - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Include appropriate level of stakeholder involvement during preparation - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities SECTION D: THE WORLD BANK GROUP'S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities: D3. Include appropriate level of stakeholder involvement during preparation 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Are relevant to Serbia's development priorities - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are relevant to Serbia's development priorities - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are relevant to Serbia's development priorities - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are relevant to Serbia's development priorities - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are relevant to Serbia's development priorities - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities SECTION D: THE WORLD BANK GROUP'S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities: D4. Are relevant to Serbia's development priorities 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Lead to practical solutions - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Lead to practical solutions - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Lead to practical solutions - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Lead to practical solutions - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Lead to practical solutions - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities SECTION D: THE WORLD BANK GROUP'S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities: D5. Lead to practical solutions 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Are accessible (well written and easy to understand) - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are accessible (well written and easy to understand) - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are accessible (well written and easy to understand) - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are accessible (well written and easy to understand) - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are accessible (well written and easy to understand) - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities SECTION D: THE WORLD BANK GROUP'S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities: D6. Are accessible (well written and easy to understand) 252 1 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Sysmiss Are source of relevant information on global good practices - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are source of relevant information on global good practices - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are source of relevant information on global good practices - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are source of relevant information on global good practices - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are source of relevant information on global good practices - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities SECTION D: THE WORLD BANK GROUP'S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities: D7. Are source of relevant information on global good practices 253 2 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Enhance your knowledge and/or skills - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Enhance your knowledge and/or skills - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Enhance your knowledge and/or skills - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Enhance your knowledge and/or skills - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Enhance your knowledge and/or skills - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities SECTION D: THE WORLD BANK GROUP'S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities: D8. Enhance your knowledge and/or skills 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Are adequately disseminated - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are adequately disseminated - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are adequately disseminated - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are adequately disseminated - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are adequately disseminated - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities SECTION D: THE WORLD BANK GROUP'S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities: D9. Are adequately disseminated 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Are translated enough into local language - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are translated enough into local language - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are translated enough into local language - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are translated enough into local language - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are translated enough into local language - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities SECTION D: THE WORLD BANK GROUP'S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities: D10. Are translated enough into local language 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Are adaptable to Serbia's specific development challenges and country circumstances - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are adaptable to Serbia's specific development challenges and country circumstances - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are adaptable to Serbia's specific development challenges and country circumstances - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are adaptable to Serbia's specific development challenges and country circumstances - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities Are adaptable to Serbia's specific development challenges and country circumstances - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities SECTION D: THE WORLD BANK GROUP'S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities: D11. Are adaptable to Serbia's specific development challenges and country circumstances 252 1 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Sysmiss Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? SECTION D: THE WORLD BANK GROUP'S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D12. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 253 1 11 1 Not significant at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very significant 11 Don't know Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? SECTION D: THE WORLD BANK GROUP'S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D13. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 252 1 3 11 1 Very low technical quality 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Very high technical quality 11 Don't know Sysmiss Conceptualization(understanding and framing the problem) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? Conceptualization(understanding and framing the problem) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? Conceptualization(understanding and framing the problem) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? Conceptualization(understanding and framing the problem) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? Conceptualization(understanding and framing the problem) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? E1. Conceptualization (understanding and framing the problem) 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Design (appraising and planning the solutions) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? Design (appraising and planning the solutions) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? Design (appraising and planning the solutions) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? Design (appraising and planning the solutions) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? Design (appraising and planning the solutions) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? E2. Design (appraising and planning the solutions) 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Implementation (Executing, carrying out, monitoring and making appropriate adjustments) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? Implementation (Executing, carrying out, monitoring and making appropriate adjustments) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? Implementation (Executing, carrying out, monitoring and making appropriate adjustments) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? Implementation (Executing, carrying out, monitoring and making appropriate adjustments) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? Implementation (Executing, carrying out, monitoring and making appropriate adjustments) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? E3. Implementation (Executing, carrying out, monitoring and making appropriate adjustments) 253 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Evaluation (assessing the impact and results) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? Evaluation (assessing the impact and results) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? Evaluation (assessing the impact and results) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? Evaluation (assessing the impact and results) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? Evaluation (assessing the impact and results) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges? E4. Evaluation (assessing the impact and results) 252 1 1 11 1 To no degree at all 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 To a very significant degree 11 Don't know Sysmiss The World Bank Group disburses funds promptly - To what extent do you agree/disagree with the following statements? The World Bank Group disburses funds promptly - To what extent do you agree/disagree with the following statements? The World Bank Group disburses funds promptly - To what extent do you agree/disagree with the following statements? The World Bank Group disburses funds promptly - To what extent do you agree/disagree with the following statements? The World Bank Group disburses funds promptly - To what extent do you agree/disagree with the following statements? SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? E5. The World Bank Group disburses funds promptly 253 1 11 1 Strongly disagree 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Strongly agree 11 Don't know The World Bank Group effectively monitors and evaluates the projects and programs it supports - To what extent do you agree/disagree with the following statements? The World Bank Group effectively monitors and evaluates the projects and programs it supports - To what extent do you agree/disagree with the following statements? The World Bank Group effectively monitors and evaluates the projects and programs it supports - To what extent do you agree/disagree with the following statements? The World Bank Group effectively monitors and evaluates the projects and programs it supports - To what extent do you agree/disagree with the following statements? The World Bank Group effectively monitors and evaluates the projects and programs it supports - To what extent do you agree/disagree with the following statements? SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? E6. The World Bank Group effectively monitors and evaluates the projects and programs it supports 253 1 11 1 Strongly disagree 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Strongly agree 11 Don't know The World Bank Group's approvals and reviews are done in a timely fashion - To what extent do you agree/disagree with the following statements? The World Bank Group's approvals and reviews are done in a timely fashion - To what extent do you agree/disagree with the following statements? The World Bank Group's approvals and reviews are done in a timely fashion - To what extent do you agree/disagree with the following statements? The World Bank Group's approvals and reviews are done in a timely fashion - To what extent do you agree/disagree with the following statements? The World Bank Group's approvals and reviews are done in a timely fashion - To what extent do you agree/disagree with the following statements? SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? E7. The World Bank Group's approvals and reviews are done in a timely fashion 253 1 11 1 Strongly disagree 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Strongly agree 11 Don't know The World Bank Group's Safeguard Policy requirements are reasonable - To what extent do you agree/disagree with the following statements? The World Bank Group's Safeguard Policy requirements are reasonable - To what extent do you agree/disagree with the following statements? The World Bank Group's Safeguard Policy requirements are reasonable - To what extent do you agree/disagree with the following statements? The World Bank Group's Safeguard Policy requirements are reasonable - To what extent do you agree/disagree with the following statements? The World Bank Group's Safeguard Policy requirements are reasonable - To what extent do you agree/disagree with the following statements? SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? E8. The World Bank Group's "Safeguard Policy" requirements are reasonable 253 1 11 1 Strongly disagree 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Strongly agree 11 Don't know The World Bank Group's conditions on its lending are reasonable - To what extent do you agree/disagree with the following statements? The World Bank Group's conditions on its lending are reasonable - To what extent do you agree/disagree with the following statements? The World Bank Group's conditions on its lending are reasonable - To what extent do you agree/disagree with the following statements? The World Bank Group's conditions on its lending are reasonable - To what extent do you agree/disagree with the following statements? The World Bank Group's conditions on its lending are reasonable - To what extent do you agree/disagree with the following statements? SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? E9. The World Bank Group's conditions on its lending are reasonable 253 1 11 1 Strongly disagree 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Strongly agree 11 Don't know The World Bank Group takes decisions quickly in Serbia - To what extent do you agree/disagree with the following statements? The World Bank Group takes decisions quickly in Serbia - To what extent do you agree/disagree with the following statements? The World Bank Group takes decisions quickly in Serbia - To what extent do you agree/disagree with the following statements? The World Bank Group takes decisions quickly in Serbia - To what extent do you agree/disagree with the following statements? The World Bank Group takes decisions quickly in Serbia - To what extent do you agree/disagree with the following statements? SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? E10. The World Bank Group takes decisions quickly in Serbia 253 1 11 1 Strongly disagree 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Strongly agree 11 Don't know Working with the World Bank Group increases Serbia's institutional capacity - To what extent do you agree/disagree with the following statements? Working with the World Bank Group increases Serbia's institutional capacity - To what extent do you agree/disagree with the following statements? Working with the World Bank Group increases Serbia's institutional capacity - To what extent do you agree/disagree with the following statements? Working with the World Bank Group increases Serbia's institutional capacity - To what extent do you agree/disagree with the following statements? Working with the World Bank Group increases Serbia's institutional capacity - To what extent do you agree/disagree with the following statements? SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? E11. Working with the World Bank Group increases Serbia's institutional capacity 253 1 11 1 Strongly disagree 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Strongly agree 11 Don't know The World Bank Group ensures consistency and continuity through staff changes - To what extent do you agree/disagree with the following statements? The World Bank Group ensures consistency and continuity through staff changes - To what extent do you agree/disagree with the following statements? The World Bank Group ensures consistency and continuity through staff changes - To what extent do you agree/disagree with the following statements? The World Bank Group ensures consistency and continuity through staff changes - To what extent do you agree/disagree with the following statements? The World Bank Group ensures consistency and continuity through staff changes - To what extent do you agree/disagree with the following statements? SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? E12. The World Bank Group ensures consistency and continuity through staff changes 253 2 11 1 Strongly disagree 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Strongly agree 11 Don't know Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group makes appropriate use of them - To what extent do you agree/disagree with the following statements? Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group makes appropriate use of them - To what extent do you agree/disagree with the following statements? Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group makes appropriate use of them - To what extent do you agree/disagree with the following statements? Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group makes appropriate use of them - To what extent do you agree/disagree with the following statements? Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group makes appropriate use of them - To what extent do you agree/disagree with the following statements? SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? E13. Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group makes appropriate use of them 253 1 11 1 Strongly disagree 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Strongly agree 11 Don't know The World Bank Group provides effective implementation support (i.e., supervision of projects) - To what extent do you agree/disagree with the following statements? The World Bank Group provides effective implementation support (i.e., supervision of projects) - To what extent do you agree/disagree with the following statements? The World Bank Group provides effective implementation support (i.e., supervision of projects) - To what extent do you agree/disagree with the following statements? The World Bank Group provides effective implementation support (i.e., supervision of projects) - To what extent do you agree/disagree with the following statements? The World Bank Group provides effective implementation support (i.e., supervision of projects) - To what extent do you agree/disagree with the following statements? SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? E14. The World Bank Group provides effective implementation support (i.e., supervision of projects) 252 1 2 11 1 Strongly disagree 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Strongly agree 11 Don't know Sysmiss Which of the following best describes the way the World Bank Group operates in Serbia? (Select only ONE response) Which of the following best describes the way the World Bank Group operates in Serbia? (Select only ONE response) Which of the following best describes the way the World Bank Group operates in Serbia? (Select only ONE response) Which of the following best describes the way the World Bank Group operates in Serbia? (Select only ONE response) Which of the following best describes the way the World Bank Group operates in Serbia? (Select only ONE response) SECTION E: WORKING WITH THE WORLD BANK GROUP E15. Which of the following best describes the way the World Bank Group operates in Serbia? (Select only one response) 225 28 1 4 1 The World Bank Group takes too much risk in Serbia 2 The World Bank Group does not take enough risk in Serbia 3 The World Bank Group's approach to risk is appropriate 4 Don't know 5 Prefer not to answer Sysmiss Provide more adequate data/knowledge/statistics/figures on Serbia's economy Provide more adequate data/knowledge/statistics/figures on Serbia's economy Provide more adequate data/knowledge/statistics/figures on Serbia's economy Provide more adequate data/knowledge/statistics/figures on Serbia's economy Provide more adequate data/knowledge/statistics/figures on Serbia's economy SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN SERBIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Serbia? (Choose no more than TWO) 1. Provide more adequate data/knowledge/statistics/figures on Serbia's economy 234 19 1 0.141 0.349 1 Sysmiss Collaborate more effectively with Government clients (e.g., national, state, local) Collaborate more effectively with Government clients (e.g., national, state, local) Collaborate more effectively with Government clients (e.g., national, state, local) Collaborate more effectively with Government clients (e.g., national, state, local) Collaborate more effectively with Government clients (e.g., national, state, local) SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN SERBIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Serbia? (Choose no more than TWO) 2. Collaborate more effectively with Government clients (e.g., national, state, local) 234 19 1 0.222 0.417 1 Sysmiss Offer more innovative financial products Offer more innovative financial products Offer more innovative financial products Offer more innovative financial products Offer more innovative financial products SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN SERBIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Serbia? (Choose no more than TWO) 3. Offer more innovative financial products 234 19 1 0.205 0.405 1 Sysmiss Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN SERBIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Serbia? (Choose no more than TWO) 4. Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) 234 19 1 0.184 0.388 1 Sysmiss Reach out more to groups outside of Government Reach out more to groups outside of Government Reach out more to groups outside of Government Reach out more to groups outside of Government Reach out more to groups outside of Government SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN SERBIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Serbia? (Choose no more than TWO) 5. Reach out more to groups outside of Government 234 19 1 0.286 0.453 1 Sysmiss Improve the quality of its experts as related to Serbia's specific challenges Improve the quality of its experts as related to Serbia's specific challenges Improve the quality of its experts as related to Serbia's specific challenges Improve the quality of its experts as related to Serbia's specific challenges Improve the quality of its experts as related to Serbia's specific challenges SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN SERBIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Serbia? (Choose no more than TWO) 6. Improve the quality of its experts as related to Serbia's specific challenges 234 19 1 0.128 0.335 1 Sysmiss Offer more innovative knowledge services Offer more innovative knowledge services Offer more innovative knowledge services Offer more innovative knowledge services Offer more innovative knowledge services SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN SERBIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Serbia? (Choose no more than TWO) 7. Offer more innovative knowledge services 234 19 1 0.132 0.34 1 Sysmiss Ensure greater selectivity in its work Ensure greater selectivity in its work Ensure greater selectivity in its work Ensure greater selectivity in its work Ensure greater selectivity in its work SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN SERBIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Serbia? (Choose no more than TWO) 8. Ensure greater selectivity in its work 234 19 1 0.0256 0.158 1 Sysmiss Increase the level of capacity development in the country Increase the level of capacity development in the country Increase the level of capacity development in the country Increase the level of capacity development in the country Increase the level of capacity development in the country SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN SERBIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Serbia? (Choose no more than TWO) 9. Increase the level of capacity development in the country 234 19 1 0.355 0.479 1 Sysmiss Reduce the complexity of obtaining World Bank Group financing Reduce the complexity of obtaining World Bank Group financing Reduce the complexity of obtaining World Bank Group financing Reduce the complexity of obtaining World Bank Group financing Reduce the complexity of obtaining World Bank Group financing SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN SERBIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Serbia? (Choose no more than TWO) 10. Reduce the complexity of obtaining World Bank Group financing 234 19 1 0.188 0.392 1 Sysmiss Work faster Work faster Work faster Work faster Work faster SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN SERBIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Serbia? (Choose no more than TWO) 11. Work faster 234 19 1 0.047 0.212 1 Sysmiss Other (please specify) Other (please specify) Other (please specify) Other (please specify) Other (please specify) SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN SERBIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Serbia? (Choose no more than TWO) 12. Other (please specify) 234 19 Sysmiss When considering the combination of services that the World Bank Group offers in Serbia, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Serbia? (Select only ON When considering the combination of services that the World Bank Group offers in Serbia, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Serbia? (Select only ON When considering the combination of services that the World Bank Group offers in Serbia, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Serbia? (Select only ON When considering the combination of services that the World Bank Group offers in Serbia, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Serbia? (Select only ON When considering the combination of services that the World Bank Group offers in Serbia, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Serbia? (Select only ON SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN SERBIA F2. When considering the combination of services that the World Bank Group offers in Serbia, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Serbia? (Select only ONE response) 253 1 11 1 Financial services 2 Knowledge products 3 Convening services 4 None of the above 5 The combination is appropriate for Serbia 11 Don't know Local newspapers Local newspapers Local newspapers Local newspapers Local newspapers SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Serbia? (Choose no more than TWO) 1. Local newspapers 234 19 1 0.38 0.487 1 Sysmiss International newspapers International newspapers International newspapers International newspapers International newspapers SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Serbia? (Choose no more than TWO) 2. International newspapers 234 19 1 0.047 0.212 1 Sysmiss Local radio Local radio Local radio Local radio Local radio SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Serbia? (Choose no more than TWO) 3. Local radio 234 19 1 0.0128 0.113 1 Sysmiss International radio International radio International radio International radio International radio SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Serbia? (Choose no more than TWO) 4. International radio 234 19 1 0.00427 0.0654 1 Sysmiss Local television Local television Local television Local television Local television SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Serbia? (Choose no more than TWO) 5. Local television 234 19 1 0.218 0.414 1 Sysmiss International television International television International television International television International television SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Serbia? (Choose no more than TWO) 6. International television 234 19 1 0.0299 0.171 1 Sysmiss Periodicals Periodicals Periodicals Periodicals Periodicals SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Serbia? (Choose no more than TWO) 7. Periodicals 234 19 1 0.226 0.419 1 Sysmiss Internet Internet Internet Internet Internet SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Serbia? (Choose no more than TWO) 8. Internet 234 19 1 0.761 0.428 1 Sysmiss Social media (e.g., Facebook, Twitter, Youtube, Flickr) Social media (e.g., Facebook, Twitter, Youtube, Flickr) Social media (e.g., Facebook, Twitter, Youtube, Flickr) Social media (e.g., Facebook, Twitter, Youtube, Flickr) Social media (e.g., Facebook, Twitter, Youtube, Flickr) SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Serbia? (Choose no more than TWO) 9. Social media (e.g., Facebook, Twitter, Youtube, Flickr) 234 19 1 0.0598 0.238 1 Sysmiss Blogs Blogs Blogs Blogs Blogs SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Serbia? (Choose no more than TWO) 10. Blogs 234 19 1 0.0128 0.113 1 Sysmiss Mobile phones Mobile phones Mobile phones Mobile phones Mobile phones SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Serbia? (Choose no more than TWO) 11. Mobile phones 234 19 1 0.0171 0.13 1 Sysmiss Instant messaging Instant messaging Instant messaging Instant messaging Instant messaging SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Serbia? (Choose no more than TWO) 12. Instant messaging 234 19 1 0.0427 0.203 1 Sysmiss Other (please specify) Other (please specify) Other (please specify) Other (please specify) Other (please specify) SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Serbia? (Choose no more than TWO) 13. Other (please specify) 234 19 1 0.0427 0.203 1 Sysmiss Blogs Blogs Blogs Blogs Blogs SECTION G: COMMUNICATION AND INFORMATION SHARING G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) 1. Blogs 233 20 1 0.0258 0.159 1 Sysmiss Direct contact with World Bank Group (i.e., face to face meetings/discussions) Direct contact with World Bank Group (i.e., face to face meetings/discussions) Direct contact with World Bank Group (i.e., face to face meetings/discussions) Direct contact with World Bank Group (i.e., face to face meetings/discussions) Direct contact with World Bank Group (i.e., face to face meetings/discussions) SECTION G: COMMUNICATION AND INFORMATION SHARING G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) 2. Direct contact with World Bank Group (i.e., face to face meetings/discussions) 233 20 1 0.378 0.486 1 Sysmiss e-Newsletters e-Newsletters e-Newsletters e-Newsletters e-Newsletters SECTION G: COMMUNICATION AND INFORMATION SHARING G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) 3. e-Newsletters 233 20 1 0.408 0.492 1 Sysmiss World Bank Group's seminars/workshops/conferences World Bank Group's seminars/workshops/conferences World Bank Group's seminars/workshops/conferences World Bank Group's seminars/workshops/conferences World Bank Group's seminars/workshops/conferences SECTION G: COMMUNICATION AND INFORMATION SHARING G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) 4. World Bank Group's seminars/workshops/conferences 233 20 1 0.468 0.5 1 Sysmiss World Bank Group's publications and other written materials World Bank Group's publications and other written materials World Bank Group's publications and other written materials World Bank Group's publications and other written materials World Bank Group's publications and other written materials SECTION G: COMMUNICATION AND INFORMATION SHARING G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) 5. World Bank Group's publications and other written materials 233 20 1 0.27 0.445 1 Sysmiss Mobile phones Mobile phones Mobile phones Mobile phones Mobile phones SECTION G: COMMUNICATION AND INFORMATION SHARING G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) 6. Mobile phones 233 20 1 0.03 0.171 1 Sysmiss Social media (e.g., Facebook, Twitter, Youtube, Flickr) Social media (e.g., Facebook, Twitter, Youtube, Flickr) Social media (e.g., Facebook, Twitter, Youtube, Flickr) Social media (e.g., Facebook, Twitter, Youtube, Flickr) Social media (e.g., Facebook, Twitter, Youtube, Flickr) SECTION G: COMMUNICATION AND INFORMATION SHARING G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) 7. Social media (e.g., Facebook, Twitter, Youtube, Flickr) 233 20 1 0.0429 0.203 1 Sysmiss World Bank Group's website World Bank Group's website World Bank Group's website World Bank Group's website World Bank Group's website SECTION G: COMMUNICATION AND INFORMATION SHARING G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) 8. World Bank Group's website 233 20 1 0.223 0.417 1 Sysmiss Other (please specify) Other (please specify) Other (please specify) Other (please specify) Other (please specify) SECTION G: COMMUNICATION AND INFORMATION SHARING G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) 9. Other (please specify) 233 20 Sysmiss Are you aware of the World Bank Group's Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions? Are you aware of the World Bank Group's Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions? Are you aware of the World Bank Group's Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions? Are you aware of the World Bank Group's Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions? Are you aware of the World Bank Group's Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions? SECTION G: COMMUNICATION AND INFORMATION SHARING G3. Are you aware of the World Bank Group's Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions? 253 1 2 1 Yes 2 No Have you requested information from the World Bank Group on its activities in the past year? Have you requested information from the World Bank Group on its activities in the past year? Have you requested information from the World Bank Group on its activities in the past year? Have you requested information from the World Bank Group on its activities in the past year? Have you requested information from the World Bank Group on its activities in the past year? SECTION G: COMMUNICATION AND INFORMATION SHARING G4. Have you requested information from the World Bank Group on its activities in the past year? (If YES please go to Question G5; if NO please go to G6) 253 1 2 1 Yes 2 No Were you able to obtain this information? Were you able to obtain this information? Were you able to obtain this information? Were you able to obtain this information? Were you able to obtain this information? SECTION G: COMMUNICATION AND INFORMATION SHARING G5. Were you able to obtain this information? 48 205 1 2 1 Yes 2 No Sysmiss Do you have access to the Internet? Do you have access to the Internet? Do you have access to the Internet? Do you have access to the Internet? Do you have access to the Internet? SECTION G: COMMUNICATION AND INFORMATION SHARING G6. Do you have access to the Internet? 253 1 2 1 Yes 2 No Do you use/have you used the World Bank Group website? Do you use/have you used the World Bank Group website? Do you use/have you used the World Bank Group website? Do you use/have you used the World Bank Group website? Do you use/have you used the World Bank Group website? SECTION G: COMMUNICATION AND INFORMATION SHARING G7. Do you use/have you used the World Bank Group website? 253 1 2 1 Yes 2 No Which do you primarily use? (Select only ONE response) Which do you primarily use? (Select only ONE response) Which do you primarily use? (Select only ONE response) Which do you primarily use? (Select only ONE response) Which do you primarily use? (Select only ONE response) SECTION G: COMMUNICATION AND INFORMATION SHARING G8. Which do you primarily use? (Select only ONE response) 253 1 3 1 The World Bank Group's country website (www.worldbank.org/se 2 The World Bank Group's main website (www.worldbank.org) 3 None of the above I use/consult World Bank Group's data more often than I did a few years ago - Please rate how much you agree with the following statements I use/consult World Bank Group's data more often than I did a few years ago - Please rate how much you agree with the following statements I use/consult World Bank Group's data more often than I did a few years ago - Please rate how much you agree with the following statements I use/consult World Bank Group's data more often than I did a few years ago - Please rate how much you agree with the following statements I use/consult World Bank Group's data more often than I did a few years ago - Please rate how much you agree with the following statements SECTION G: COMMUNICATION AND INFORMATION SHARING Please rate how much you agree with the following statements. G9. I use/consult World Bank Group's data more often than I did a few years ago 253 1 11 1 Strongly disagree 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Strongly agree 11 Don't know I find the World Bank Group's websites easy to navigate. (Only answer if you have used a World Bank Group website) - Please rate how much you agree with the following statements I find the World Bank Group's websites easy to navigate. (Only answer if you have used a World Bank Group website) - Please rate how much you agree with the following statements I find the World Bank Group's websites easy to navigate. (Only answer if you have used a World Bank Group website) - Please rate how much you agree with the following statements I find the World Bank Group's websites easy to navigate. (Only answer if you have used a World Bank Group website) - Please rate how much you agree with the following statements I find the World Bank Group's websites easy to navigate. (Only answer if you have used a World Bank Group website) - Please rate how much you agree with the following statements SECTION G: COMMUNICATION AND INFORMATION SHARING Please rate how much you agree with the following statements. G10. I find the World Bank Group's websites easy to navigate. (Only answer if you have used a World Bank Group website) 253 1 11 1 Strongly disagree 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Strongly agree 11 Don't know I find the information on the World Bank Group's websites useful. (Only answer if you have used a World Bank Group website) - Please rate how much you agree with the following statements I find the information on the World Bank Group's websites useful. (Only answer if you have used a World Bank Group website) - Please rate how much you agree with the following statements I find the information on the World Bank Group's websites useful. (Only answer if you have used a World Bank Group website) - Please rate how much you agree with the following statements I find the information on the World Bank Group's websites useful. (Only answer if you have used a World Bank Group website) - Please rate how much you agree with the following statements I find the information on the World Bank Group's websites useful. (Only answer if you have used a World Bank Group website) - Please rate how much you agree with the following statements SECTION G: COMMUNICATION AND INFORMATION SHARING Please rate how much you agree with the following statements. G11. I find the information on the World Bank Group's websites useful. (Only answer if you have used a World Bank Group website) 253 1 11 1 Strongly disagree 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Strongly agree 11 Don't know The World Bank Group's social media channels (e.g., Facebook, Twitter, Youtube, Flickr) are valuable sources of information about the institution - Please rate how much you agree with the following statements The World Bank Group's social media channels (e.g., Facebook, Twitter, Youtube, Flickr) are valuable sources of information about the institution - Please rate how much you agree with the following statements The World Bank Group's social media channels (e.g., Facebook, Twitter, Youtube, Flickr) are valuable sources of information about the institution - Please rate how much you agree with the following statements The World Bank Group's social media channels (e.g., Facebook, Twitter, Youtube, Flickr) are valuable sources of information about the institution - Please rate how much you agree with the following statements The World Bank Group's social media channels (e.g., Facebook, Twitter, Youtube, Flickr) are valuable sources of information about the institution - Please rate how much you agree with the following statements SECTION G: COMMUNICATION AND INFORMATION SHARING Please rate how much you agree with the following statements. G12. The World Bank Group's social media channels (e.g., Facebook, Twitter, Youtube, Flickr) are valuable sources of information about the institution 253 1 11 1 Strongly disagree 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Strongly agree 11 Don't know When I need information from the World Bank Group I know how to find it (e.g., whom to call, where to reach them, etc.) - Please rate how much you agree with the following statements When I need information from the World Bank Group I know how to find it (e.g., whom to call, where to reach them, etc.) - Please rate how much you agree with the following statements When I need information from the World Bank Group I know how to find it (e.g., whom to call, where to reach them, etc.) - Please rate how much you agree with the following statements When I need information from the World Bank Group I know how to find it (e.g., whom to call, where to reach them, etc.) - Please rate how much you agree with the following statements When I need information from the World Bank Group I know how to find it (e.g., whom to call, where to reach them, etc.) - Please rate how much you agree with the following statements SECTION G: COMMUNICATION AND INFORMATION SHARING Please rate how much you agree with the following statements. G13. When I need information from the World Bank Group I know how to find it (e.g., whom to call, where to reach them, etc.) 253 1 11 1 Strongly disagree 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Strongly agree 11 Don't know The World Bank Group is responsive to my information requests and inquiries - Please rate how much you agree with the following statements The World Bank Group is responsive to my information requests and inquiries - Please rate how much you agree with the following statements The World Bank Group is responsive to my information requests and inquiries - Please rate how much you agree with the following statements The World Bank Group is responsive to my information requests and inquiries - Please rate how much you agree with the following statements The World Bank Group is responsive to my information requests and inquiries - Please rate how much you agree with the following statements SECTION G: COMMUNICATION AND INFORMATION SHARING Please rate how much you agree with the following statements. G14. The World Bank Group is responsive to my information requests and inquiries 253 1 11 1 Strongly disagree 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 Strongly agree 11 Don't know Which of the following best describes your current position? (Select only ONE response) Which of the following best describes your current position? (Select only ONE response) Which of the following best describes your current position? (Select only ONE response) Which of the following best describes your current position? (Select only ONE response) Which of the following best describes your current position? (Select only ONE response) SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Select only ONE response) 253 2 20 1 Office of the President, Prime Minister 2 Office of Minister 3 Office of Parliamentarian 4 Employee of a Ministry, Ministerial Department or Implementa 5 Consultant/Contractor working on World Bank Group supported 6 Project Management Unit (PMU) overseeing implementation of 7 Local Government Office or Staff 8 Bilateral Agency 9 Multilateral Agency 10 Private Sector Organization 11 Private Foundation 12 Financial Sector/Private Bank 13 NGO 14 Community Based Organization 15 Media (Press, Radio, TV, Web, etc.) 16 Independent Government Institution (i.e., Regulatory Agency, 17 Trade Union 18 Faith-Based Group 19 Academia/Research Institute/Think Tank 20 Judiciary Branch 21 Other (please specify) Please identify the primary specialization of your work. (Select only ONE response) Please identify the primary specialization of your work. (Select only ONE response) Please identify the primary specialization of your work. (Select only ONE response) Please identify the primary specialization of your work. (Select only ONE response) Please identify the primary specialization of your work. (Select only ONE response) SECTION H: BACKGROUND INFORMATION H2. Please identify the primary specialization of your work. (Select only ONE response) 238 15 1 18 1 Agriculture/ rural development / food security 2 Climate change / disaster management 3 Education 4 Energy 5 Financial markets / banking 6 Gender equity / equality of opportunity 7 Health / communicable/non-communicable diseases 8 Information and communications technology 9 Job creation/employment 10 Law and justice / regulatory framework 11 Natural resource management / environmental sustainability 12 Private sector development / foreign direct investment 13 Public sector governance / public financial management / ant 14 Social protection 15 Transport 16 Urban development 17 Water and sanitation 18 Other (please specify) Sysmiss Currently, do you professionally collaborate/work with the World Bank Group in your country? Currently, do you professionally collaborate/work with the World Bank Group in your country? Currently, do you professionally collaborate/work with the World Bank Group in your country? Currently, do you professionally collaborate/work with the World Bank Group in your country? Currently, do you professionally collaborate/work with the World Bank Group in your country? SECTION H: BACKGROUND INFORMATION H3a. Currently, do you professionally collaborate/work with the World Bank Group in your country? 253 1 2 1 Yes 2 No Have you professionally collaborated/worked with the World Bank Group during the past five years? Have you professionally collaborated/worked with the World Bank Group during the past five years? Have you professionally collaborated/worked with the World Bank Group during the past five years? Have you professionally collaborated/worked with the World Bank Group during the past five years? Have you professionally collaborated/worked with the World Bank Group during the past five years? SECTION H: BACKGROUND INFORMATION H3b. Have you professionally collaborated/worked with the World Bank Group during the past five years? 187 66 1 2 1 Yes 2 No Sysmiss Which of the following best describes your position, when you collaborated/worked with the World Bank Group in the past? (Select only ONE response) Which of the following best describes your position, when you collaborated/worked with the World Bank Group in the past? (Select only ONE response) Which of the following best describes your position, when you collaborated/worked with the World Bank Group in the past? (Select only ONE response) Which of the following best describes your position, when you collaborated/worked with the World Bank Group in the past? (Select only ONE response) Which of the following best describes your position, when you collaborated/worked with the World Bank Group in the past? (Select only ONE response) SECTION H: BACKGROUND INFORMATION H3c. Which of the following best describes your position, when you collaborated/worked with the World Bank Group in the past? (Select only ONE response) 81 172 1 21 1 Office of the President, Prime Minister 2 Office of Minister 3 Office of Parliamentarian 4 Employee of a Ministry, Ministerial Department or Implementa 5 Consultant/Contractor working on World Bank Group supported 6 Project Management Unit (PMU) overseeing implementation of p 7 Local Government Office or Staff 8 Bilateral Agency 9 Multilateral Agency 10 Private Sector Organization 11 Private Foundation 12 Financial Sector/Private Bank 13 NGO 14 Community Based Organization 15 Media (Press, Radio, TV, Web, etc.) 16 Independent Government Institution (i.e., Regulatory Agency, 17 Trade Union 18 Faith-Based Group 19 Academia/Research Institute/Think Tank 20 Judiciary Branch 21 Other (please specify) Sysmiss The World Bank (IBRD/IDA) The World Bank (IBRD/IDA) The World Bank (IBRD/IDA) The World Bank (IBRD/IDA) The World Bank (IBRD/IDA) SECTION H: BACKGROUND INFORMATION H4. Which of the following agencies of the World Bank Group do you work with in Serbia? (Select all that apply) 1. The World Bank (IBRD/IDA) 134 119 1 0.873 0.334 1 Sysmiss The International Finance Corporation (IFC) The International Finance Corporation (IFC) The International Finance Corporation (IFC) The International Finance Corporation (IFC) The International Finance Corporation (IFC) SECTION H: BACKGROUND INFORMATION H4. Which of the following agencies of the World Bank Group do you work with in Serbia? (Select all that apply) 2. The International Finance Corporation (IFC) 134 119 1 0.276 0.449 1 Sysmiss The Multilateral Investment Guarantee Agency (MIGA) The Multilateral Investment Guarantee Agency (MIGA) The Multilateral Investment Guarantee Agency (MIGA) The Multilateral Investment Guarantee Agency (MIGA) The Multilateral Investment Guarantee Agency (MIGA) SECTION H: BACKGROUND INFORMATION H4. Which of the following agencies of the World Bank Group do you work with in Serbia? (Select all that apply) 3. The Multilateral Investment Guarantee Agency (MIGA) 134 119 1 0.00746 0.0864 1 Sysmiss Observer (i.e., follow in media, discuss in informal conversations, etc.) Observer (i.e., follow in media, discuss in informal conversations, etc.) Observer (i.e., follow in media, discuss in informal conversations, etc.) Observer (i.e., follow in media, discuss in informal conversations, etc.) Observer (i.e., follow in media, discuss in informal conversations, etc.) SECTION H: BACKGROUND INFORMATION H5. Which of the following describes most of your exposure to the World Bank Group in Serbia? (Choose no more than TWO) 1. Observer (i.e., follow in media, discuss in informal conversations, etc.) 234 19 1 0.291 0.455 1 Sysmiss Use World Bank Group reports/data Use World Bank Group reports/data Use World Bank Group reports/data Use World Bank Group reports/data Use World Bank Group reports/data SECTION H: BACKGROUND INFORMATION H5. Which of the following describes most of your exposure to the World Bank Group in Serbia? (Choose no more than TWO) 2. Use World Bank Group reports/data 234 19 1 0.355 0.479 1 Sysmiss Engage in World Bank Group related/sponsored events/activities Engage in World Bank Group related/sponsored events/activities Engage in World Bank Group related/sponsored events/activities Engage in World Bank Group related/sponsored events/activities Engage in World Bank Group related/sponsored events/activities SECTION H: BACKGROUND INFORMATION H5. Which of the following describes most of your exposure to the World Bank Group in Serbia? (Choose no more than TWO) 3. Engage in World Bank Group related/sponsored events/activities 234 19 1 0.244 0.43 1 Sysmiss Collaborate as part of my professional duties Collaborate as part of my professional duties Collaborate as part of my professional duties Collaborate as part of my professional duties Collaborate as part of my professional duties SECTION H: BACKGROUND INFORMATION H5. Which of the following describes most of your exposure to the World Bank Group in Serbia? (Choose no more than TWO) 4. Collaborate as part of my professional duties 234 19 1 0.453 0.499 1 Sysmiss Use World Bank Group website for information, data, research, etc Use World Bank Group website for information, data, research, etc Use World Bank Group website for information, data, research, etc Use World Bank Group website for information, data, research, etc Use World Bank Group website for information, data, research, etc SECTION H: BACKGROUND INFORMATION H5. Which of the following describes most of your exposure to the World Bank Group in Serbia? (Choose no more than TWO) 5. Use World Bank Group website for information, data, research, etc 234 19 1 0.261 0.44 1 Sysmiss Which best represents your geographic location? Which best represents your geographic location? Which best represents your geographic location? Which best represents your geographic location? Which best represents your geographic location? SECTION H: BACKGROUND INFORMATION H6. Which best represents your geographic location? 253 1 4 1 Belgrade 2 Vojvodina 3 Central Serbia 4 South Serbia