{"type":"survey","doc_desc":{"title":"VNM_2014_WBCS_v01_M","idno":"DDI_ VNM_2014_WBCS_v01_M_WB","producers":[{"name":"Development Economics Data Group","abbreviation":"DECDG","affiliation":"World Bank Group","role":"Metadata preparation"}],"prod_date":"2014-11-20","version_statement":{"version":"Version 01 (November 2014)"}},"study_desc":{"title_statement":{"idno":"VNM_2014_WBCS_v01_M","title":"World Bank Group Country Survey 2014","alt_title":"WBCS 2014"},"authoring_entity":[{"name":"Public Opinion Research Group","affiliation":"World Bank Group"}],"production_statement":{"funding_agencies":[{"name":"World Bank Group","abbreviation":"WBG","role":"Funded the study"}]},"distribution_statement":{"contact":[{"name":"Public Opinion Research Group","affiliation":"World Bank Group","email":"countrysurveys@worldbankgroup.org","uri":"http:\/\/countrysurveys.worldbank.org\/"},{"name":"World Bank Microdata Library","affiliation":"World Bank Group","email":"microdata@worldbankgroup.org","uri":"http:\/\/microdata.worldbank.org"}],"depositor":[{"name":"Public Opinion Research Group","abbreviation":"PORG","affiliation":"World Bank Group"}]},"series_statement":{"series_name":"Country Opinion Survey"},"study_info":{"abstract":"The World Bank is interested in gauging the views of clients and partners who are either involved in development in Vietnam or who observe activities related to social and economic development. The World Bank Group Country Opinion Survey will give the Bank's team that works in Vietnam, greater insight into how the Bank's work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders and to develop more effective strategies that support development in Vietnam.\n\nThe survey was designed to achieve the following objectives:\n- Assist the World Bank in gaining a better understanding of how stakeholders in Vietnam perceive the World Bank;\n- Obtain systematic feedback from stakeholders in Vietnam regarding:\n\u00b7 Their views regarding the general environment in Vietnam;\n\u00b7 Their overall attitudes toward the World Bank in Vietnam;\n\u00b7 Overall impressions of the World Bank\u2019s effectiveness and results, project\/program related issues, knowledge work and activities, and communication and information sharing in Vietnam; and\n\u00b7 Perceptions of the World Bank\u2019s future role in Vietnam.\n- Use data to help inform Vietnam country team\u2019s strategy.","coll_dates":[{"start":"2014-03","end":"2014-04","cycle":""}],"nation":[{"name":"Vietnam","abbreviation":"VNM"}],"geog_coverage":"National coverage","geog_unit":"Ha Noi Da Nang Ho Chi Minh City Can Tho","analysis_unit":"Stakeholder","data_kind":"Sample survey data [ssd]","notes":"The World Bank Group Country Opinion Survey covered the following topics:\n- General Issues Facing Vietnam\n- Overall Attitudes toward the World Bank Group\n- World Bank Group's Effectiveness and Results\n- The World Bank Group's Knowledge Work and Activities\n- Working with the World Bank Group\n- The Future Role of the World Bank Group in Vietnam\n- Communication and Information Sharing\n- Background Information","study_scope":"The World Bank Group Country Opinion Survey covered the following topics:\n- General Issues Facing Vietnam\n- Overall Attitudes toward the World Bank Group\n- World Bank Group's Effectiveness and Results\n- The World Bank Group's Knowledge Work and Activities\n- Working with the World Bank Group\n- The Future Role of the World Bank Group in Vietnam\n- Communication and Information Sharing\n- Background Information"},"method":{"data_collection":{"sampling_procedure":"From March to April 2014, 1,032 stakeholders of the World Bank Group in Vietnam were invited to provide their opinions on the Bank's assistance to the country by participating in a country survey. Participants in the survey were drawn from among the National Government; the National Assembly; project management units (PMUs); local government officials or staff; bilateral or multilateral agencies; private sector organizations; NGOs; the media; and academia\/research institutes\/think tanks.","coll_mode":"Other [oth]","research_instrument":"The questionnaire consists of 8 Sections:\n\nA. General Issues Facing Vietnam:\nRespondents were asked to indicate whether Vietnam is headed in the right direction, what they thought were the three most important development priorities, and what would best achieve \"shared prosperity\" in Vietnam.\n\nB. Overall Attitudes toward the World Bank Group:\nRespondents were asked to rate their familiarity with the WBG, its effectiveness in Vietnam, Bank staff preparedness, to what extent it should provide capacity building support to certain groups, their agreement with various statements regarding the Bank's work, and the extent to which it is an effective development partner. Respondents were also asked to indicate the Bank's greatest values and greatest weaknesses, and with which stakeholder groups the Bank should collaborate more. \n\nC. World Bank Group's Effectiveness and Results:\nRespondents were asked to rate the extent to which the Bank's work helps achieve development results in Vietnam, the extent to which the Bank meets Vietnam's needs for knowledge services and financial instruments, and the Bank's level of effectiveness across twenty-four development areas. \n\nD. The World Bank Group's Knowledge Work and Activities:\nRespondents were asked to indicate how frequently they consult Bank knowledge work and to rate the quality of the Bank's knowledge work and activities, including how significant of a contribution it makes to development results and its technical quality. \n\nE. Working with the World Bank:\nRespondents were asked to rate the extent to which various aspects of the Bank's technical assistance\/advisory work contributes to solving Vietnam's development challenges and their level of agreement with a series of statements regarding working with the Bank. Respondents were also asked to indicate if the Bank operates with too much risk. \n\nF. The Future Role of the World Bank Group in Vietnam:\nRespondents were asked to indicate what the Bank should do to make itself of greater value in Vietnam. \n\nG. Communication and Information Sharing:\nRespondents were asked to indicate how they get information about economic and social development issues, their awareness of the Bank's Access to Information policy, and their usage of the Bank's websites. Respondents were also asked to rate their agreement with various statements regarding the Bank's communication and information sharing in Vietnam. \n\nH. Background Information:\nRespondents were asked to indicate their current position, specialization, whether they currently collaborate with the WBG in Vietnam, their exposure to the Bank in Vietnam, and their geographic location.\n\nThe questionnaire was prepared in English and Vietnamese.","coll_situation":"Mode: Post, Telephone and email.\nPaper questionnaires were sent to 907 potential respondents via post, with follow-up emails, and another 125 potential respondents received questionnaires via email. Questionnaires were completed and returned via post, telephone, or email.","act_min":"Viet Insight"},"analysis_info":{"response_rate":"A total of 501 questionnaires were completed (49% response rate)."}},"data_access":{"dataset_availability":{"access_place":"World Bank Group Microdata Library","access_place_uri":"http:\/\/microdatalib.worldbank.org","original_archive":"World Bank Group Microdata Library\nhttp:\/\/microdatalib.worldbank.org\nCost: None"},"dataset_use":{"cit_req":"Use of the dataset must be acknowledged using a citation which would include:\n- the Identification of the Primary Investigator\n- the title of the survey (including country, acronym and year of implementation)\n- the survey reference number\n- the source and date of download","disclaimer":"The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses."}}},"data_files":[{"file_id":"F1","file_name":"vietnam_fy14_cos_data","description":"Data collected using Vietnam Country Opinion Survey FY 2014.","case_count":"501","var_count":"190","producer":null,"data_checks":null,"missing_data":null,"version":null,"notes":null}],"variables":[{"vid":"V1","name":"id","file_id":"F1","var_dcml":"0","var_intrvl":"contin","var_start_pos":"1","var_end_pos":"3","var_width":"3","var_rec_seg_no":"1","labl":"Questionnaire ID","var_val_range":[{"units":"REAL","min":"101","max":"601"}],"var_sumstat":[{"value":"501","type":"vald"},{"value":"0","type":"invd"},{"value":"101","type":"min"},{"value":"601","type":"max"}],"var_format":"numeric","var_format_schema":"other","fid":"F1"},{"vid":"V2","name":"a1","file_id":"F1","var_dcml":"0","var_intrvl":"discrete","var_start_pos":"4","var_end_pos":"4","var_width":"1","var_rec_seg_no":"1","labl":"In general would you say that Vietnam is headed in... ?","var_qstn_qstnlit":"SECTION A: GENERAL ISSUES FACING VIETNAM\n\nA1. 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Please identify which of the following you consider the most important development priorities in Vietnam? (Choose no more than THREE)\n- Information and communications technology","var_val_range":[{"units":"REAL","min":"0","max":"1"}],"var_sumstat":[{"value":"492","type":"vald"},{"value":"9","type":"invd"},{"value":"0","type":"min"},{"value":"1","type":"max"}],"var_catgry":[{"value":"0","labl":"Unchecked","stats":"483","type":"freq"},{"value":"1","labl":"Checked","stats":"9","type":"freq"},{"value":"Sysmiss","labl":null,"stats":"9","type":"freq"}],"var_format":"numeric","var_format_schema":"other","fid":"F1"},{"vid":"V26","name":"a2_24","file_id":"F1","var_dcml":"0","var_intrvl":"discrete","var_start_pos":"28","var_end_pos":"28","var_width":"1","var_rec_seg_no":"1","labl":"Health","var_qstn_qstnlit":"SECTION A: GENERAL ISSUES FACING VIETNAM\n\nA2. Listed below are a number of development priorities in Vietnam. 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When thinking about the idea of \u201cshared prosperity\u201d in your country, which of the following TWO best illustrate how this would be achieved in Vietnam? (Choose no more than TWO)\n- Better employment opportunities for young people","var_val_range":[{"units":"REAL","min":"0","max":"1"}],"var_sumstat":[{"value":"493","type":"vald"},{"value":"8","type":"invd"},{"value":"0","type":"min"},{"value":"1","type":"max"}],"var_catgry":[{"value":"0","labl":"Unchecked","stats":"420","type":"freq"},{"value":"1","labl":"Checked","stats":"73","type":"freq"},{"value":"Sysmiss","labl":null,"stats":"8","type":"freq"}],"var_format":"numeric","var_format_schema":"other","fid":"F1"},{"vid":"V28","name":"a3_2","file_id":"F1","var_dcml":"0","var_intrvl":"discrete","var_start_pos":"30","var_end_pos":"30","var_width":"1","var_rec_seg_no":"1","labl":"Better employment opportunities for women","var_qstn_qstnlit":"SECTION A: GENERAL ISSUES FACING VIETNAM\n\nA3. When thinking about the idea of \u201cshared prosperity\u201d in your country, which of the following TWO best illustrate how this would be achieved in Vietnam? (Choose no more than TWO)\n- Better employment opportunities for women","var_val_range":[{"units":"REAL","min":"0","max":"0"}],"var_sumstat":[{"value":"493","type":"vald"},{"value":"8","type":"invd"},{"value":"0","type":"min"},{"value":"0","type":"max"}],"var_catgry":[{"value":"0","labl":"Unchecked","stats":"493","type":"freq"},{"value":"1","labl":"Checked","stats":"0","type":"freq"},{"value":"Sysmiss","labl":null,"stats":"8","type":"freq"}],"var_format":"numeric","var_format_schema":"other","fid":"F1"},{"vid":"V29","name":"a3_3","file_id":"F1","var_dcml":"0","var_intrvl":"discrete","var_start_pos":"31","var_end_pos":"31","var_width":"1","var_rec_seg_no":"1","labl":"Greater access to micro-finance for the poor","var_qstn_qstnlit":"SECTION A: GENERAL ISSUES FACING VIETNAM\n\nA3. When thinking about the idea of \u201cshared prosperity\u201d in your country, which of the following TWO best illustrate how this would be achieved in Vietnam? (Choose no more than TWO)\n- Greater access to micro-finance for the poor","var_val_range":[{"units":"REAL","min":"0","max":"1"}],"var_sumstat":[{"value":"493","type":"vald"},{"value":"8","type":"invd"},{"value":"0","type":"min"},{"value":"1","type":"max"}],"var_catgry":[{"value":"0","labl":"Unchecked","stats":"464","type":"freq"},{"value":"1","labl":"Checked","stats":"29","type":"freq"},{"value":"Sysmiss","labl":null,"stats":"8","type":"freq"}],"var_format":"numeric","var_format_schema":"other","fid":"F1"},{"vid":"V30","name":"a3_4","file_id":"F1","var_dcml":"0","var_intrvl":"discrete","var_start_pos":"32","var_end_pos":"32","var_width":"1","var_rec_seg_no":"1","labl":"Greater voice and participation for citizens to help ensure greater accountability","var_qstn_qstnlit":"SECTION A: GENERAL ISSUES FACING VIETNAM\n\nA3. 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When thinking about the idea of \u201cshared prosperity\u201d in your country, which of the following TWO best illustrate how this would be achieved in Vietnam? 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When thinking about the idea of \u201cshared prosperity\u201d in your country, which of the following TWO best illustrate how this would be achieved in Vietnam? (Choose no more than TWO)\n- Better entrepreneurial opportunities (i.e., to start small and medium sized businesses)","var_val_range":[{"units":"REAL","min":"0","max":"1"}],"var_sumstat":[{"value":"493","type":"vald"},{"value":"8","type":"invd"},{"value":"0","type":"min"},{"value":"1","type":"max"}],"var_catgry":[{"value":"0","labl":"Unchecked","stats":"436","type":"freq"},{"value":"1","labl":"Checked","stats":"57","type":"freq"},{"value":"Sysmiss","labl":null,"stats":"8","type":"freq"}],"var_format":"numeric","var_format_schema":"other","fid":"F1"},{"vid":"V33","name":"a3_7","file_id":"F1","var_dcml":"0","var_intrvl":"discrete","var_start_pos":"35","var_end_pos":"35","var_width":"1","var_rec_seg_no":"1","labl":"A growing middle class","var_qstn_qstnlit":"SECTION A: GENERAL ISSUES FACING VIETNAM\n\nA3. When thinking about the idea of \u201cshared prosperity\u201d in your country, which of the following TWO best illustrate how this would be achieved in Vietnam? (Choose no more than TWO)\n- A growing middle class","var_val_range":[{"units":"REAL","min":"0","max":"1"}],"var_sumstat":[{"value":"493","type":"vald"},{"value":"8","type":"invd"},{"value":"0","type":"min"},{"value":"1","type":"max"}],"var_catgry":[{"value":"0","labl":"Unchecked","stats":"474","type":"freq"},{"value":"1","labl":"Checked","stats":"19","type":"freq"},{"value":"Sysmiss","labl":null,"stats":"8","type":"freq"}],"var_format":"numeric","var_format_schema":"other","fid":"F1"},{"vid":"V34","name":"a3_8","file_id":"F1","var_dcml":"0","var_intrvl":"discrete","var_start_pos":"36","var_end_pos":"36","var_width":"1","var_rec_seg_no":"1","labl":"Better opportunity for the poor who live in rural areas","var_qstn_qstnlit":"SECTION A: GENERAL ISSUES FACING VIETNAM\n\nA3. 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Which of the following do you identify as the World Bank Group\u2019s greatest WEAKNESSES in its work in Vietnam? (Choose no more than TWO)\n- Not adequately sensitive to political\/social realities in Vietnam","var_val_range":[{"units":"REAL","min":"0","max":"1"}],"var_sumstat":[{"value":"488","type":"vald"},{"value":"13","type":"invd"},{"value":"0","type":"min"},{"value":"1","type":"max"}],"var_catgry":[{"value":"0","labl":"Unchecked","stats":"419","type":"freq"},{"value":"1","labl":"Checked","stats":"69","type":"freq"},{"value":"Sysmiss","labl":null,"stats":"13","type":"freq"}],"var_format":"numeric","var_format_schema":"other","fid":"F1"},{"vid":"V66","name":"b9_4","file_id":"F1","var_dcml":"0","var_intrvl":"discrete","var_start_pos":"75","var_end_pos":"75","var_width":"1","var_rec_seg_no":"1","labl":"Not enough public disclosure of its work","var_qstn_qstnlit":"SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP\n\nB9. 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Which of the following do you identify as the World Bank Group\u2019s greatest WEAKNESSES in its work in Vietnam? (Choose no more than TWO)\n- Arrogant in its approach","var_val_range":[{"units":"REAL","min":"0","max":"1"}],"var_sumstat":[{"value":"488","type":"vald"},{"value":"13","type":"invd"},{"value":"0","type":"min"},{"value":"1","type":"max"}],"var_catgry":[{"value":"0","labl":"Unchecked","stats":"485","type":"freq"},{"value":"1","labl":"Checked","stats":"3","type":"freq"},{"value":"Sysmiss","labl":null,"stats":"13","type":"freq"}],"var_format":"numeric","var_format_schema":"other","fid":"F1"},{"vid":"V68","name":"b9_6","file_id":"F1","var_dcml":"0","var_intrvl":"discrete","var_start_pos":"77","var_end_pos":"77","var_width":"1","var_rec_seg_no":"1","labl":"Not aligned with country priorities","var_qstn_qstnlit":"SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP\n\nB9. 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Which of the following do you identify as the World Bank Group\u2019s greatest WEAKNESSES in its work in Vietnam? (Choose no more than TWO)\n- The credibility of its knowledge\/data","var_val_range":[{"units":"REAL","min":"0","max":"1"}],"var_sumstat":[{"value":"488","type":"vald"},{"value":"13","type":"invd"},{"value":"0","type":"min"},{"value":"1","type":"max"}],"var_catgry":[{"value":"0","labl":"Unchecked","stats":"480","type":"freq"},{"value":"1","labl":"Checked","stats":"8","type":"freq"},{"value":"Sysmiss","labl":null,"stats":"13","type":"freq"}],"var_format":"numeric","var_format_schema":"other","fid":"F1"},{"vid":"V70","name":"b9_8","file_id":"F1","var_dcml":"0","var_intrvl":"discrete","var_start_pos":"79","var_end_pos":"79","var_width":"1","var_rec_seg_no":"1","labl":"World Bank Group's processes too complex","var_qstn_qstnlit":"SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP\n\nB9. 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Which of the following do you identify as the World Bank Group\u2019s greatest WEAKNESSES in its work in Vietnam? (Choose no more than TWO)\n- Not client focused","var_val_range":[{"units":"REAL","min":"0","max":"1"}],"var_sumstat":[{"value":"488","type":"vald"},{"value":"13","type":"invd"},{"value":"0","type":"min"},{"value":"1","type":"max"}],"var_catgry":[{"value":"0","labl":"Unchecked","stats":"477","type":"freq"},{"value":"1","labl":"Checked","stats":"11","type":"freq"},{"value":"Sysmiss","labl":null,"stats":"13","type":"freq"}],"var_format":"numeric","var_format_schema":"other","fid":"F1"},{"vid":"V77","name":"b9_15","file_id":"F1","var_dcml":"0","var_intrvl":"discrete","var_start_pos":"86","var_end_pos":"86","var_width":"1","var_rec_seg_no":"1","labl":"Other","var_qstn_qstnlit":"SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP\n\nB9. Which of the following do you identify as the World Bank Group\u2019s greatest WEAKNESSES in its work in Vietnam? 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In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results there? 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In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results there? (Choose no more than TWO)\n- Donor community","var_val_range":[{"units":"REAL","min":"0","max":"1"}],"var_sumstat":[{"value":"497","type":"vald"},{"value":"4","type":"invd"},{"value":"0","type":"min"},{"value":"1","type":"max"}],"var_catgry":[{"value":"0","labl":"Unchecked","stats":"426","type":"freq"},{"value":"1","labl":"Checked","stats":"71","type":"freq"},{"value":"Sysmiss","labl":null,"stats":"4","type":"freq"}],"var_format":"numeric","var_format_schema":"other","fid":"F1"},{"vid":"V81","name":"b10_3","file_id":"F1","var_dcml":"0","var_intrvl":"discrete","var_start_pos":"90","var_end_pos":"90","var_width":"1","var_rec_seg_no":"1","labl":"Media","var_qstn_qstnlit":"SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP\n\nB10. 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In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results there? (Choose no more than TWO)\n- NGOs","var_val_range":[{"units":"REAL","min":"0","max":"1"}],"var_sumstat":[{"value":"497","type":"vald"},{"value":"4","type":"invd"},{"value":"0","type":"min"},{"value":"1","type":"max"}],"var_catgry":[{"value":"0","labl":"Unchecked","stats":"427","type":"freq"},{"value":"1","labl":"Checked","stats":"70","type":"freq"},{"value":"Sysmiss","labl":null,"stats":"4","type":"freq"}],"var_format":"numeric","var_format_schema":"other","fid":"F1"},{"vid":"V83","name":"b10_5","file_id":"F1","var_dcml":"0","var_intrvl":"discrete","var_start_pos":"92","var_end_pos":"92","var_width":"1","var_rec_seg_no":"1","labl":"Local Government","var_qstn_qstnlit":"SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP\n\nB10. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results there? (Choose no more than TWO)\n- Local Government","var_val_range":[{"units":"REAL","min":"0","max":"1"}],"var_sumstat":[{"value":"497","type":"vald"},{"value":"4","type":"invd"},{"value":"0","type":"min"},{"value":"1","type":"max"}],"var_catgry":[{"value":"0","labl":"Unchecked","stats":"246","type":"freq"},{"value":"1","labl":"Checked","stats":"251","type":"freq"},{"value":"Sysmiss","labl":null,"stats":"4","type":"freq"}],"var_format":"numeric","var_format_schema":"other","fid":"F1"},{"vid":"V84","name":"b10_6","file_id":"F1","var_dcml":"0","var_intrvl":"discrete","var_start_pos":"93","var_end_pos":"93","var_width":"1","var_rec_seg_no":"1","labl":"Private Sector","var_qstn_qstnlit":"SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP\n\nB10. 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In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results there? (Choose no more than TWO)\n- Parliament","var_val_range":[{"units":"REAL","min":"0","max":"1"}],"var_sumstat":[{"value":"497","type":"vald"},{"value":"4","type":"invd"},{"value":"0","type":"min"},{"value":"1","type":"max"}],"var_catgry":[{"value":"0","labl":"Unchecked","stats":"466","type":"freq"},{"value":"1","labl":"Checked","stats":"31","type":"freq"},{"value":"Sysmiss","labl":null,"stats":"4","type":"freq"}],"var_format":"numeric","var_format_schema":"other","fid":"F1"},{"vid":"V86","name":"b10_8","file_id":"F1","var_dcml":"0","var_intrvl":"discrete","var_start_pos":"95","var_end_pos":"95","var_width":"1","var_rec_seg_no":"1","labl":"Beneficiaries","var_qstn_qstnlit":"SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP\n\nB10. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results there? (Choose no more than TWO)\n- Beneficiaries","var_val_range":[{"units":"REAL","min":"0","max":"1"}],"var_sumstat":[{"value":"497","type":"vald"},{"value":"4","type":"invd"},{"value":"0","type":"min"},{"value":"1","type":"max"}],"var_catgry":[{"value":"0","labl":"Unchecked","stats":"291","type":"freq"},{"value":"1","labl":"Checked","stats":"206","type":"freq"},{"value":"Sysmiss","labl":null,"stats":"4","type":"freq"}],"var_format":"numeric","var_format_schema":"other","fid":"F1"},{"vid":"V87","name":"b10_9","file_id":"F1","var_dcml":"0","var_intrvl":"discrete","var_start_pos":"96","var_end_pos":"96","var_width":"1","var_rec_seg_no":"1","labl":"Other","var_qstn_qstnlit":"SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP\n\nB10. 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