DDI_CZE_2013_ES_v01_M_WB Development Data Group 2015-01-28 NADA v01 (January 2015) Enterprise Survey 2013 ES 2013 CZE_2013_ES_v01_M World Bank European Bank for Reconstruction and Development NADA World Bank European Bank for Reconstruction and Development Enterprise Analysis Unit Enterprise Analysis-WB Enterprise Survey [en/oth] The Enterprise Survey is a firm-level survey of a representative sample of an economy's private sector. Firm-level surveys have been conducted since 1998 by different units within the World Bank. Since 2005-06, most data collection efforts have been centralized within the Enterprise Analysis Unit. The Enterprise Surveys are conducted across all geographic regions and cover small, medium, and large companies. The surveys are administered to a representative sample of firms in the non-agricultural formal private economy. Data is used to create indicators that benchmark the quality of the business and investment climate across countries. v01 This survey was conducted in Czech Republic between January 2013 and April 2014 as part of the fifth round of the Business Environment and Enterprise Performance Survey (BEEPS V), a joint initiative of the World Bank Group and the European Bank for Reconstruction and Development. The objective of the survey is to obtain feedback from enterprises on the state of the private sector as well as to help in building a panel of enterprise data that will make it possible to track changes in the business environment over time, thus allowing, for example, impact assessments of reforms. Through interviews with firms in the manufacturing and services sectors, the survey assesses the constraints to private sector growth and creates statistically significant business environment indicators that are comparable across countries. Data from 254 establishments was analyzed. Stratified random sampling was used to select the surveyed businesses. The survey topics include firm characteristics, information about sales and suppliers, competition, infrastructure services, judiciary and law enforcement collaboration, security, government policies, laws and regulations, financing, overall business environment, bribery, capacity utilization, performance and investment activities, and workforce composition. In 2011, the innovation module was added to the standard set of Enterprise Surveys questionnaires to examine in detail how introduction of new products and practices influence firms' performance and management. Czech Republic National Regions covered are selected based on the number of establishments, contribution to employment, and value added. In most cases these regions are metropolitan areas and reflect the largest centers of economic activity in a country. The primary sampling unit of the study is an establishment. An establishment is a physical location where business is carried out and where industrial operations take place or services are provided. A firm may be composed of one or more establishments. For example, a brewery may have several bottling plants and several establishments for distribution. For the purposes of this survey an establishment must make its own financial decisions and have its own financial statements separate from those of the firm. An establishment must also have its own management and control over its payroll. The whole population, or universe of the study, is the non-agricultural economy. It comprises: all manufacturing sectors according to the group classification of ISIC Revision 3.1: (group D), construction sector (group F), services sector (groups G and H), and transport, storage, and communications sector (group I). Note that this definition excludes the following sectors: financial intermediation (group J), real estate and renting activities (group K, except sub-sector 72, IT, which was added to the population under study), and all public or utilities-sectors. Sample survey data [ssd] The scope of the study includes: - characteristics of establishments; - infrastructure and services; - sales and supplies; - degree of competition; - innovation; - capacity; - land and permits; - crime; - finance; - business-government relations; - use of consulting services; - labor; - business environment; - performance; - expectations, - perception of obstacles. IPSOS The sample was selected using stratified random sampling. Three levels of stratification were used in this country: industry, establishment size, and region. Industry stratification was designed in the way that follows: the universe was stratified into one manufacturing industry, and two service industries (retail, and other services). Size stratification was defined following the standardized definition for the rollout: small (5 to 19 employees), medium (20 to 99 employees), and large (more than 99 employees). For stratification purposes, the number of employees was defined on the basis of reported permanent full-time workers. This seems to be an appropriate definition of the labor force since seasonal/casual/part-time employment is not common practice, apart from the construction and agriculture sectors which are not included in the survey. Regional stratification was defined in 8 regions (city and the surrounding business area) throughout Czech Republic. The sample frame was from Albertina Company Monitor, a source for business data in Czech Republic and Slovak Republic. Given the impact that non-eligible units included in the sample universe may have on the results, adjustments may be needed when computing the appropriate weights for individual observations. The percentage of confirmed non-eligible units as a proportion of the total number of sampled establishments contacted for the survey was 2.0 % (44 out of 2,180 establishments). In the dataset, the variables a2 (sampling region), a6a (sampling establishment's size), and a4a (sampling sector) contain the establishment's classification into the strata chosen for each country using information from the sample frame. Variable a4a is coded using ISIC Rev 3.1 codes for the chosen industries for stratification. These codes include most manufacturing industries (15 to 37), retail (52), and (45, 50, 51, 55, 60-64, 72) for other services. Face-to-face [f2f] Three different versions of the questionnaire were used. The basic questionnaire, the Core Module, includes all common questions asked to all establishments from all sectors. The second expanded variation, the Manufacturing Questionnaire, is built upon the Core Module and adds some specific questions relevant to manufacturing sectors. The third expanded variation, the Retail Questionnaire, is also built upon the Core Module and adds to the core specific questions. The innovation module was added to the standard set of Enterprise Surveys questionnaires to examine how introduction of new products and practices influence firms' performance and management. Private contractors conduct the Enterprise Surveys on behalf of the World Bank. Due to sensitive survey questions addressing business-government relations and corruption-related topics, private contractors are preferred over any government agency or an organization associated with government, and are hired by the World Bank to collect the data. The Enterprise Surveys are usually implemented following a two-stage procedure. In the first stage, a screener questionnaire is applied over the phone to determine eligibility and to make appointments; in the second stage, a face-to-face interview takes place with the manager, owner or director of each establishment. All Enterprise Surveys are conducted in local languages. IPSOS was hired to implement Czech Republic 2013 Enterprise Survey. There were local subcontractors in each of the eight regions surveyed. For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Three sets of assumptions were considered: a- Strict assumption: eligible establishments are only those for which it was possible to directly determine eligibility. b- Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. Median weights are used for computing indicators on the www.enterprisesurveys.org website. c- Weak assumption: in addition to the establishments included in points a and b, all establishments for which it was not possible to finalize a contact are assumed eligible. This includes establishments with dead or out of service phone lines, establishments that never answered the phone, and establishments with incorrect addresses for which it was impossible to find a new address. Note that under the weak assumption only observed non-eligible units are excluded from universe projections. Data entry and quality controls are implemented by the contractor and data is delivered to the World Bank in batches (typically 10%, 50% and 100%). These data deliveries are checked for logical consistency, out of range values, skip patterns, and duplicate entries. Problems are flagged by the World Bank and corrected by the implementing contractor through data checks, callbacks, and revisiting establishments. Survey non-response must be differentiated from item non-response. The former refers to refusals to participate in the survey altogether, while the latter refers to the refusals to answer some specific questions. Enterprise Surveys suffer from both problems and different strategies were used to address these issues. Item non-response was addressed by two strategies: a- For sensitive questions that may generate negative reactions from the respondent, such as corruption or tax evasion, enumerators were instructed to collect the refusal to respond as a different option from don’t know. b- Establishments with incomplete information were re-contacted in order to complete this information, whenever necessary. Survey non-response was addressed by maximizing efforts to contact establishments that were initially selected for interview. Attempts were made to contact the establishment for interview at different times/days of the week before a replacement establishment (with similar strata characteristics) was suggested for interview. Survey non-response did occur but substitutions were made in order to potentially achieve strata-specific goals. The number of realized interviews per contacted establishment was 0.09. This number is the result of two factors: explicit refusals to participate in the survey, as reflected by the rate of rejection (which includes rejections of the screener and the main survey) and the quality of the sample frame, as represented by the presence of ineligible units. The number of rejections per contact was 0.60. Enterprise Surveys Enterprise Surveys https://www.enterprisesurveys.org/Portal/Login.aspx?ReturnUrl=%2fportal%2felibrary.aspx%3flibid%3d14&libid=14 Cost: None Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised. The use of the datasets must be acknowledged using a citation which would include: - the identification of the Primary Investigator (including country name); - the full title of the survey and its acronym (when available), and the year(s) of implementation; - the survey reference number; - the source and date of download (for datasets disseminated online). Example: World Bank, European Bank for Reconstruction and Development. Czech Republic Enterprise Survey (ES) 2013, Ref. CZE_2013_ES_v01_M. Dataset downloaded from [URL] on [date]. The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. czechrepublic_2013_full_data 254 390 WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID 254 554329 554582 -9 Don't know -8 Refusal -7 Does not apply Respondent unique ID Respondent unique ID Respondent unique ID Respondent unique ID Respondent unique ID 254 720000114660 720000216298 720000335257 720000429849 720000589862 720000632981 720000646294 72000075076 7200008144634 720000828249 720000845328 720000857067 720000935351 720001039475 720001134033 720001273437 720001277559 720001463748 720001472230 720001573460 720001654667 720001746026 720001769975 720001861478 720001866682 720001946785 720002062846 720002167081 720002366042 720002552011 720002662021 7200028135232 7200029131971 7200032138338 7200036185841 720003647907 720003691216 720003782546 7200038125957 7200040165562 720004170019 7200044128998 7200045138711 720004592078 7200046143130 7200047132451 7200049126780 7200050197324 720005313368 720005315896 7200054170 720005417534 72000551158 72000571732 720005824648 720005927079 720006035458 720006117628 720006218011 720006353784 720006647884 720006744450 720006976447 720007075568 720007162085 720007170317 7200073144663 7200073166997 7200074171425 7200075123588 7200076128320 7200077179968 7200078116539 720008090260 720008192635 720008260993 720008343995 7200085204584 720008521617 720008645232 720008647733 7200086860 7200087103228 720008716430 720008723863 720008763458 720008771843 720008917704 7200089185282 720008944607 720008977082 720009030023 720009133528 720009233701 720009676368 720009860740 7200104185047 720010685486 7200107102560 7200109151851 720011019279 720011127948 720011218923 720011338842 720011414041 720011514794 720011633703 72001176950 720011772327 720011855411 720011855835 720012047021 720012063562 720012149292 7200122167091 720012262397 720012376107 720012575705 7200127145475 7200129114142 7200130110559 7200130149893 7200131148525 7200131165721 7200133169780 720013421917 720013434691 72001353463 720013628198 720013738147 72001381707 720013914342 720014036907 720014135919 72001424244 720014333873 72001445331 720014526691 72001463251 720014735186 720014820058 720014840793 720014969500 720014973701 720015052611 720015070255 720015352950 720015362748 720015451456 720015566893 720015669540 720015769672 720015976446 7200160172723 7200162156900 720016584178 7200166185562 7200166195677 7200167109302 7200169207552 72001711398 7200172837 720017338654 72001746927 720017541074 720017619492 720017726886 72001781913 720017920183 720018238275 720018318279 720018436651 720018518216 720018679408 720018760813 720018949484 720018974996 720018975732 720018979289 720019146185 720019363148 720019367999 720019450007 720019564430 7200199132719 7200201149647 7200202130624 7200203111210 7200203125657 7200204123249 7200205109944 7200206109015 7200207181829 7200208145953 7200209131719 720021083976 720021290133 720021329034 720021518829 720021626679 720021733987 720021833591 72002197321 720022034699 72002219492 720022223949 720022335629 720022363120 720022458683 720022561853 720022766126 720022766217 720022844380 720022871934 720022873019 720022944416 720023060032 720023168691 720023169562 720023262844 720023374891 7200235188371 7200236184911 7200237167943 7200238170179 720024191579 720024290760 720024320097 720024425382 720024543362 720024622890 720024715565 72002497514 720025029343 720025136535 720025263054 720025356107 720025373038 720025449130 720025551253 720025662973 720025763036 720025764599 720025772533 720025846376 720025962359 720025974662 7200262125465 720026383797 7200264150321 7200267140158 7200269110017 7200270153171 720027089286 Questionnaire module Questionnaire module Questionnaire module Questionnaire module Questionnaire module CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Questionnaire used in the interview. It is defined according to the screener sector of activity of the establishment 254 1 Manufacturing 2 Retail 3 Core Country code Country code Country code Country code Country code CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Country: self-explanatory 254 41 Bulgaria 44 Albania 46 Croatia 50 Belarus 51 Georgia 52 Tajikistan 53 Turkey 54 Ukraine 55 Uzbekistan 59 Poland 60 Romania 61 Serbia 62 Kazakhstan 63 Moldova 64 Bosnia-Herzegovina 65 Azerbaijan 66 Macedonia 67 Armenia 68 Kyrgyzstan 69 Mongolia 70 Estonia 71 Kosovo 72 Czech Republic 73 Hungary 74 Latvia 75 Lithuania 76 Slovakia 77 Slovenia 80 Montenegro Interview language Interview language Interview language Interview language Interview language CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 254 1 Local language 2 Russian Sampling region Sampling region Sampling region Sampling region Sampling region CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Sampling region defines the region stratum of the establishment It is defined by the regional classification of the establishment in the sample frame 254 1 Prague 2 Central Bohemia 3 Southwest 4 Northwest 5 Northeast 6 Southeast 7 Central Moravia 8 Moravskoslezsko Screener region Screener region Screener region Screener region Screener region CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Codification of a3x into regions of homogeneous regulation and or business environment conditions, for ex. into regional clusters 254 1 Prague 2 Central Bohemia 3 Southwest 4 Northwest 5 Northeast 6 Southeast 7 Central Moravia 8 Moravskoslezsko Official capital city? Official capital city? Official capital city? Official capital city? Official capital city? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Is this city the official capital city? 254 1 Yes 2 No Main business city? Main business city? Main business city? Main business city? Main business city? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Is this city the main business city? 254 1 Yes 2 No Size of locality Size of locality Size of locality Size of locality Size of locality CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Location control variable: it is defined by the actual location of the establishment 209 45 2 City with population over 1 million 3 Over 250.000 to 1 million 4 50.000 to 250.000 5 Less than 50.000 Sysmiss Industry sampling sector Industry sampling sector Industry sampling sector Industry sampling sector Industry sampling sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Classification of the establishment's activity as defined in the sample frame 254 15 Food 16 Tobacco products 17 Textiles 18 Garments 19 Tanning & leather 20 Wood 21 Paper & paper products 22 Publishing_ printing and recorded media 23 Coke & refined petroleum 24 Chemicals 25 Plastics & rubber 26 Non metallic mineral products 27 Basic metals 28 Fabricated metal products 29 Machinery and equipment 30 Office machinery 31 Electronics 32 Communication equipment 33 Precision instruments 34 Motor vehicles 35 Other transport equipment 36 Furniture 37 Recycling 45 Construction 50 Services of motor vehicles 51 Wholesale 52 Retail 55 Hotel and restaurants 60 Transport 63 Supporting transport activities 64 Post and telecommunications 72 IT Industry screener sector Industry screener sector Industry screener sector Industry screener sector Industry screener sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Classification of the establishment's activity as defined by the screener questionnaire 254 15 Food 16 Tobacco products 17 Textiles 18 Garments 19 Tanning & leather 20 Wood 21 Paper & paper products 22 Publishing_ printing and recorded media 23 Coke & refined petroleum 24 Chemicals 25 Plastics & rubber 26 Non metallic mineral products 27 Basic metals 28 Fabricated metal products 29 Machinery and equipment 30 Office machinery 31 Electronics 32 Communication equipment 33 Precision instruments 34 Motor vehicles 35 Other transport equipment 36 Furniture 37 Recycling 45 Construction 50 Services of motor vehicles 51 Wholesale 52 Retail 55 Hotel and restaurants 60 Transport 63 Supporting transport activities 64 Post and telecommunications 72 IT Sector match between screener information and sample frame Sector match between screener information and sample frame Sector match between screener information and sample frame Sector match between screener information and sample frame Sector match between screener information and sample frame CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Sector match between screener information and sample frame Self-explanatory 254 1 Yes_ screener and sample frame info match 2 No_ screener and sample frame do not match but establishment still does activities which match sample frame 3 No_ does not match Sampling size Sampling size Sampling size Sampling size Sampling size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Size of the establishment taken from the sample frame 254 Micro<5 1 Small >=5 and <=19 2 Medium >=20 and <=99 3 Large >=100 Screener size Screener size Screener size Screener size Screener size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Size of the establishment as determined with the screener questionnaire 254 Micro<5 1 Small >=5 and <=19 2 Medium >=20 and <=99 3 Large >=100 Establishment part of a larger firm? Establishment part of a larger firm? Establishment part of a larger firm? Establishment part of a larger firm? Establishment part of a larger firm? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Identifies establishments that are part of a larger firm 254 1 Yes 2 No_ a firm on its own Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 38 216 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 13 20 23 25 30 50 57 100 306 Sysmiss Type of establishment Type of establishment Type of establishment Type of establishment Type of establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Type of establishment Identifies type of establishment for those that are part of larger firms 38 216 -7 DOES NOT APPLY 1 HQ without production and/or sales in this location 2 HQ with production and/or sales in this location 3 Establishment physically separated from HQ and other establishments of the same firm 4 Establishment physically separated from HQ but with other establishments of the same firm Sysmiss Establishment's financial statements prepared separately from HQ statements Establishment's financial statements prepared separately from HQ statements Establishment's financial statements prepared separately from HQ statements Establishment's financial statements prepared separately from HQ statements Establishment's financial statements prepared separately from HQ statements CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Information taken from the screener questionnaire 19 235 -7 DOES NOT APPLY 1 Yes 2 No Sysmiss Establishment's fin. statements prepared separately from other establishmen Establishment's fin. statements prepared separately from other establishmen Establishment's fin. statements prepared separately from other establishmen Establishment's fin. statements prepared separately from other establishmen Establishment's fin. statements prepared separately from other establishmen CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Information taken from the screener questionnaire 19 235 -7 DOES NOT APPLY 1 Yes 2 No Sysmiss a10. Establishment's fin. statements prepared separately from other establishments If HQ If HQ If HQ If HQ If HQ CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Information taken from the screener questionnaire 24 230 -7 DOES NOT APPLY 1 Yes 2 No Sysmiss Number of establishments included in the financial statements kept in HQ Number of establishments included in the financial statements kept in HQ Number of establishments included in the financial statements kept in HQ Number of establishments included in the financial statements kept in HQ Number of establishments included in the financial statements kept in HQ CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Number of establishments - counting the headquarters - included in the financial statements kept in HQ 25 229 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 10 12 13 Sysmiss Inteviewer number Inteviewer number Inteviewer number Inteviewer number Inteviewer number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Interviewer code Information taken from the screener questionnaire 254 -9 Don't know -8 Refusal -7 Does not apply 10 94 175 207 214 341 417 450 769 800 1536 1677 2052 2329 2452 2839 3670 4033 4295 5649 5763 6106 6446 6590 6874 7099 7283 7307 7374 7598 7973 8494 8746 8760 8888 8955 9063 9124 9168 9207 9356 9486 9695 9870 9953 9956 10099 10125 47620 54159 54215 105002 106003 213002 216001 217001 432003 539003 646001 749003 851004 852001 853001 956002 1061002 1061004 1061006 1063001 1064003 1166008 1169001 1171001 1273004 1274003 1377002 1379002 1481001 1482001 1483001 1483002 1484001 aSupervisor number aSupervisor number aSupervisor number aSupervisor number aSupervisor number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Supervisor code Information taken from the screener questionnaire 254 -9 Don't know -8 Refusal -7 Does not apply 1 3 9 10 94 175 205 214 341 417 476 948 2145 2467 2586 3597 3652 4875 8456 8542 Time face-to-face main interview starts: Day Time face-to-face main interview starts: Day Time face-to-face main interview starts: Day Time face-to-face main interview starts: Day Time face-to-face main interview starts: Day CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Day (dd) Self-explanatory 254 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Time face-to-face main interview starts: Month Time face-to-face main interview starts: Month Time face-to-face main interview starts: Month Time face-to-face main interview starts: Month Time face-to-face main interview starts: Month CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Month (mm) Self-explanatory 254 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 6 7 8 9 10 11 12 Time face-to-face main interview starts: Year Time face-to-face main interview starts: Year Time face-to-face main interview starts: Year Time face-to-face main interview starts: Year Time face-to-face main interview starts: Year CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Year (yyyy) Self-explanatory 254 -9 Don't know -8 Refusal -7 Does not apply 2013 2014 Time face-to-face main interview starts: Hour Time face-to-face main interview starts: Hour Time face-to-face main interview starts: Hour Time face-to-face main interview starts: Hour Time face-to-face main interview starts: Hour CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Hour (00 to 23) Self-explanatory 254 -9 Don't know -8 Refusal -7 Does not apply 6 7 8 9 10 11 12 13 14 15 16 17 18 Time face-to-face main interview starts: Minutes Time face-to-face main interview starts: Minutes Time face-to-face main interview starts: Minutes Time face-to-face main interview starts: Minutes Time face-to-face main interview starts: Minutes CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Minutes (00 to 59) Self-explanatory 254 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 32 33 34 35 36 37 38 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 Firm's current legal status Firm's current legal status Firm's current legal status Firm's current legal status Firm's current legal status 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. The goal of this survey is to gather information and opinions about the investment climate in this country. Ultimately, the information gathered here will help to develop new policies and programs that enhance employment and economic growth. The information obtained here will be held in the strictest confidentiality. Neither your name nor the name of your business will be used in any document based on this survey. 2) READ OUT THE FOLLOWING INTRODUCTORY SENTENCE ONLY IF A7 = 1 (yes): The first few questions apply to the firm which your establishment is part of. 3) SHOW CARD What is this firm‘s current legal status? If answer is 3 then SKIP TO B.2 A firm's legal status is information well known for the target respondent: CEO, General Manager or owner of the firm. ENUMERATORS DO NOT NEED TO KNOW THE DEFINITION OF EACH TYPE OF LEGAL STATUS. A firm's legal status is first determined by whether participation on ownership is by shares (first 2 options) or not (options 3 and 4). The fifth option is a combination of the previous ones. If a firm's shares are publicly traded, it is a shareholding company with shares traded in the stock market. If the shares are not traded or they are traded only privately it is a shareholding company with shares traded privately. A shareholding company with shares traded privately is a firm that is owned by partners or shareholders for whom their claims over the firm are not publicly traded. They may or may not be traded privately. In both of these categories firms have limited liability. A sole proprietorship is a business owned and operated by one individual natural person. A natural person is a real human being, as opposed to an artificial legal entity such as a corporation or organization that the law treats for some purposes as if it were a person distinct from its members or owner(s). A firm's legal status defines the extent of the liability which defines the level of responsibility of the owner over the firm's obligations. Under limited liability each owner is only responsible for the proportion of his/her shares. A partnership allows two or more people to share profits and liabilities, with or without privately held shares. In a partnership, the parties could be individuals, corporations, trusts, other partnerships, or a combination of all of the above. The essential characteristic of this partnership is the unlimited liability of every partner. Limited partnership is a legal form that includes one or several general partners and one or more limited partners who invest capital into the partnership, but do not take part in the daily operation or management of the business. The limited partners limit their amount of liability to the amount of capital invested in the partnership. The general partners personally shoulder all debts and obligations of the partnership. Business operations are governed, unless otherwise specified in a written agreement, by majority vote of voting partners. Limited liability partnerships are separate legal entities that provide liability protection for all general partners as well as management rights in the business. Cooperatives and state owned firms should be designated as Other. When other is chosen, the actual form of legal status must be specified in writing by the enumerator on the survey instrument. 254 -9 Don't know -8 Refused 1 Shareholding company with shares traded in the stock market 2 Shareholding company with non-traded shares or shares traded privately 3 Sole proprietorship 4 Partnership 5 Limited partnership 6 Other_ SPONTANEOUS - please specify Firm's current legal status (Other) Firm's current legal status (Other) Firm's current legal status (Other) Firm's current legal status (Other) Firm's current legal status (Other) What is this firm's current legal status? 4 Cooperative Limited company % of this firm owned by the largest owner(s) % of this firm owned by the largest owner(s) % of this firm owned by the largest owner(s) % of this firm owned by the largest owner(s) % of this firm owned by the largest owner(s) What percent of this firm does the largest owner or owners own? 254 -9 Don't know -8 Refused 14 20 25 30 32 33 35 36 40 43 45 46 47 50 51 53 57 60 62 65 67 70 75 80 90 95 98 99 100 % owned by private domestic individuals % owned by private domestic individuals % owned by private domestic individuals % owned by private domestic individuals % owned by private domestic individuals SHOW CARD What percent of this firm is owned by each of the following: Private domestic individuals, companies or organizations 1) Foreign ownership refers to the nationality of the owners. If the primary owner is a foreign national resident in the country, it is still a foreign owned firm. If the owner is another company or institution owned by individuals who are foreign nationals, then it is foreign owned. Domestic owners are nationals of the country in which the establishment is located. (Follow the same rule for companies.) A firm that is a subsidiary of a government-owned firm should be considered government-owned. Firms that operate under a franchise agreement should be classified according to the nationality of those awarded the franchise. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 254 -9 Don't know -8 Refused 10 20 33 50 66 70 80 99 100 % owned by private foreign individuals % owned by private foreign individuals % owned by private foreign individuals % owned by private foreign individuals % owned by private foreign individuals SHOW CARD What percent of this firm is owned by each of the following: Private foreign individuals, companies or organizations 1) Foreign ownership refers to the nationality of the owners. If the primary owner is a foreign national resident in the country, it is still a foreign owned firm. If the owner is another company or institution owned by individuals who are foreign nationals, then it is foreign owned. Domestic owners are nationals of the country in which the establishment is located. (Follow the same rule for companies.) A firm that is a subsidiary of a government-owned firm should be considered government-owned. Firms that operate under a franchise agreement should be classified according to the nationality of those awarded the franchise. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 254 -9 Don't know -8 Refused 1 20 30 34 50 67 80 90 100 % owned by Government/State % owned by Government/State % owned by Government/State % owned by Government/State % owned by Government/State SHOW CARD What percent of this firm is owned by each of the following: Government/State IF 100% TERMINATE 1) Foreign ownership refers to the nationality of the owners. If the primary owner is a foreign national resident in the country, it is still a foreign owned firm. If the owner is another company or institution owned by individuals who are foreign nationals, then it is foreign owned. Domestic owners are nationals of the country in which the establishment is located. (Follow the same rule for companies.) A firm that is a subsidiary of a government-owned firm should be considered government-owned. Firms that operate under a franchise agreement should be classified according to the nationality of those awarded the franchise. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 254 -9 Don't know -8 Refused % owned by Other % owned by Other % owned by Other % owned by Other % owned by Other SHOW CARD What percent of this firm is owned by each of the following: Other 1) Foreign ownership refers to the nationality of the owners. If the primary owner is a foreign national resident in the country, it is still a foreign owned firm. If the owner is another company or institution owned by individuals who are foreign nationals, then it is foreign owned. Domestic owners are nationals of the country in which the establishment is located. (Follow the same rule for companies.) A firm that is a subsidiary of a government-owned firm should be considered government-owned. Firms that operate under a franchise agreement should be classified according to the nationality of those awarded the franchise. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 254 -9 Don't know -8 Refused 20 Amongst the owners of the firm Amongst the owners of the firm Amongst the owners of the firm Amongst the owners of the firm Amongst the owners of the firm Amongst the owners of the firm, are there any females? Self-Explanatory 254 -9 Don't know -8 Refused 1 Yes 2 No What percentage of the firm is owned by females? What percentage of the firm is owned by females? What percentage of the firm is owned by females? What percentage of the firm is owned by females? What percentage of the firm is owned by females? What percentage of the firm is owned by females? 80 174 -9 Don't know -8 Refused 1 5 10 15 20 22 25 26 30 33 34 40 43 44 50 54 60 70 90 100 Sysmiss How was the firm established? How was the firm established? How was the firm established? How was the firm established? How was the firm established? SHOW CARD How was this firm established? 254 -8 Refused 1 Privatization of a state-owned firm 2 Originally private_ from time of start up 3 Private subsidiary of a formerly state-owned firm 4 Joint venture with foreign partner(s) 5 State-owned firm 6 Other_ SPONTANEOUS - please specify How was the firm established (Other) How was the firm established (Other) How was the firm established (Other) How was the firm established (Other) How was the firm established (Other) How was this firm established? In what yr did this establishment begin operations? In what yr did this establishment begin operations? In what yr did this establishment begin operations? In what yr did this establishment begin operations? In what yr did this establishment begin operations? READ ONLY IF A7=1 (yes) I want to proceed by asking you about this establishment only. In what year did this establishment begin operations? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR The objective of this question is to obtain the year in which operations started regardless of who was the owner at the time. The year when the establishment began operation refers to the year in which the establishment actually started producing (or providing services), not to the year in which it was registered for the first time. If the establishment was privatized, then the date provided should refer to when the original government-owned establishment began operations. If the establishment changed its production significantly to change sector classification, then the year when that took place should be provided. 254 -9 Don't know -8 Refusal -7 Does not apply 1927 1949 1951 1969 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2011 2013 Full-time employees employed by the establishment at the start of operations Full-time employees employed by the establishment at the start of operations Full-time employees employed by the establishment at the start of operations Full-time employees employed by the establishment at the start of operations Full-time employees employed by the establishment at the start of operations How many full-time employees did this establishment employ when it started operations? Please include all employees and managers The number of permanent, full-time employees for the time that the enterprise began operations should be provided. All employees and managers (including respondent) should be included. 254 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 20 21 24 25 27 28 30 32 35 36 37 40 42 45 48 50 51 55 60 61 65 67 75 78 80 85 100 120 130 140 150 160 190 200 220 236 250 300 450 500 700 838 2000 Establishment formally registered when it began operations? Establishment formally registered when it began operations? Establishment formally registered when it began operations? Establishment formally registered when it began operations? Establishment formally registered when it began operations? Was this establishment formally registered when it began operations? Registering refer to registration with the national registry (public or private). If and only if the respondent asks what formal registration means explain that it's when the establishment registered with: XXXXXXX “Ministry or department” 254 -9 Don't know -8 Refused 1 Yes 2 No Year of formal registration of the establishment Year of formal registration of the establishment Year of formal registration of the establishment Year of formal registration of the establishment Year of formal registration of the establishment In what year was this establishment formally registered? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR. Year of registration refers to the year in which the establishment completed the registration as explained in B.6a. 254 -9 Don't know -8 Refusal -7 Does not apply 1949 1951 1961 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2013 Top Manager's number of yrs of experience working in this sector Top Manager's number of yrs of experience working in this sector Top Manager's number of yrs of experience working in this sector Top Manager's number of yrs of experience working in this sector Top Manager's number of yrs of experience working in this sector How many years of experience working in this sector does the Top Manager have? Top Manager as defined in B.7a. B.7 refers to years of Top Manager's managerial experience in the type of sector in which the establishment presently operates. 254 -9 1 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 30 31 32 34 35 36 37 39 40 41 42 43 44 45 46 50 51 9998 Less than one year Female Top Manager? Female Top Manager? Female Top Manager? Female Top Manager? Female Top Manager? Is the Top Manager female? 254 -9 Don't know -8 Refused 1 Yes 2 No Have an internationally-recognized quality certification? Have an internationally-recognized quality certification? Have an internationally-recognized quality certification? Have an internationally-recognized quality certification? Have an internationally-recognized quality certification? Does this establishment have an internationally-recognized quality certification? INTERVIEWER: If there is need for clarification, some examples are: ISO 9000, 9002 or 14000 The question refers exclusively to internationally recognized certifications. Examples are: ISO (International Organization for Standardization) for manufacturing and services, HACCP (Hazard Analysis and Critical Control Point) for food (especially, but not exclusively, for seafood and juices), and AATCC (American Association of Textiles Chemists and Colorists) for textiles. Certificates granted only nationally not recognized in international markets are not included. 254 -9 Don't know -8 Refused -6 STILL IN PROCESS 1 Yes 2 No Submit application to obtain an electrical connection over last 2 yrs? Submit application to obtain an electrical connection over last 2 yrs? Submit application to obtain an electrical connection over last 2 yrs? Submit application to obtain an electrical connection over last 2 yrs? Submit application to obtain an electrical connection over last 2 yrs? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. Now, we turn to the establishment's operations in fiscal year [insert last complete fiscal year]. Over the last two years, did this establishment submit an application to obtain an electrical connection? If answer is No or Don't Know then GO TO QUESTION C.6 Application for electrical connection. Electrical connection refers to a new connection or to an increase in voltage of an existing connection that requires an application. 254 -9 Don't know -8 Refused 1 Yes 2 No Number of days it took to obtain electrical connection Number of days it took to obtain electrical connection Number of days it took to obtain electrical connection Number of days it took to obtain electrical connection Number of days it took to obtain electrical connection In reference to that application for an electrical connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? Wait for electrical connection. Self-explanatory 35 219 -9 Don't know -8 Refusal -7 Does not apply -6 1 5 7 10 14 20 30 31 60 90 100 180 365 Sysmiss Informal gift/ payment expected/requested to obtain electrical connection? Informal gift/ payment expected/requested to obtain electrical connection? Informal gift/ payment expected/requested to obtain electrical connection? Informal gift/ payment expected/requested to obtain electrical connection? Informal gift/ payment expected/requested to obtain electrical connection? In reference to that application for an electrical connection, was an informal gift or payment expected or requested? 1) Bribe for electrical connection. Self-explanatory 2) Sensitive question, no clarification can be offered 35 219 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Power outages over last fiscal yr? Power outages over last fiscal yr? Power outages over last fiscal yr? Power outages over last fiscal yr? Power outages over last fiscal yr? Over fiscal year [insert last complete fiscal year], did this establishment experience power outages? If answer is No or Don't Know GO TO QUESTION C.10 A power outage occurs when there is equipment malfunction from the failure of adequate supply of power. Blackouts that cause some, but not all equipment to malfunction are also considered power outages. 254 -9 Don't know -8 Refused 1 Yes 2 No c7. "Number of power outages over last fiscal yr c7. "Number of power outages over last fiscal yr c7. "Number of power outages over last fiscal yr c7. "Number of power outages over last fiscal yr c7. "Number of power outages over last fiscal yr In a typical month, over fiscal year [insert last complete fiscal year], how many power outages did this establishment experience? IF 0, GO TO QUESTION C.10 If power outages are seasonal the interviewer should ask the respondent to calculate the number of outages in a typical month, excluding both the months in which outages are most frequent and the months where outages are most infrequent. The concept of a typical month must be well understood since it is used several times throughout the questionnaire: it is the most common type of month in the year regarding the characteristic being asked. Thus, for answers such as “electrical outages once every 3 months” in a typical month there are 0 outages (since there will be outages only in 4 months of the year and in the rest 8 months there will be no outages). For the answer “once every other month” write 1 since there will be 6 months with outages and 6 months without them. 63 191 -9 Don't know -8 Refused 1 2 3 4 5 10 Sysmiss Average duration of power outages Average duration of power outages Average duration of power outages Average duration of power outages Average duration of power outages How long did these power outages last on average? This refers to the duration of the power outages in a typical month. The respondent should calculate average duration of power outages in the typical month. 46 208 -9 Don't know -8 Refused 1 2 3 4 5 6 7 12 24 Sysmiss % of total annual sales lost due to power outages % of total annual sales lost due to power outages % of total annual sales lost due to power outages % of total annual sales lost due to power outages % of total annual sales lost due to power outages Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. Loss as percent of total annual sales due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b Losses because of power outages: The Manager should estimate the amount of production lost because of power outages. 53 201 -9 Don't know -8 Refused 1 3 4 5 10 Sysmiss Annual losses due to power outages (LCU) Annual losses due to power outages (LCU) Annual losses due to power outages (LCU) Annual losses due to power outages (LCU) Annual losses due to power outages (LCU) Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. Annual losses due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b Losses because of power outages: The Manager should estimate the amount of production lost because of power outages. 10 244 -9 Don't know -8 Refusal -7 Does not apply 5000 15000 24000 50000 100000 160000 4000000 Sysmiss Own or share a generator over last fiscal yr? Own or share a generator over last fiscal yr? Own or share a generator over last fiscal yr? Own or share a generator over last fiscal yr? Own or share a generator over last fiscal yr? Over the course of fiscal year [insert last complete fiscal year], did this establishment own or share a generator? Establishment owns or shares a generator. Self-explanatory 254 -9 Don't know -8 Refused 1 Yes 2 No % of establishment's electricity from generator(s) owned/shared % of establishment's electricity from generator(s) owned/shared % of establishment's electricity from generator(s) owned/shared % of establishment's electricity from generator(s) owned/shared % of establishment's electricity from generator(s) owned/shared In fiscal year [insert last complete fiscal year], what percent of this establishment's electricity came from a generator or generators that the establishment owned or shared? Percentage of electricity from own or shared generator. Self-explanatory 27 227 -9 Don't know -8 Refused 1 2 5 20 100 Sysmiss Submit application to obtain a water connection over last 2 yrs? Submit application to obtain a water connection over last 2 yrs? Submit application to obtain a water connection over last 2 yrs? Submit application to obtain a water connection over last 2 yrs? Submit application to obtain a water connection over last 2 yrs? Over the last two years, did this establishment submit an application to obtain a water connection? Application for water connection. Self-explanatory 254 -9 Don't know -8 Refused 1 Yes 2 No Number of days it took to obtain water connection Number of days it took to obtain water connection Number of days it took to obtain water connection Number of days it took to obtain water connection Number of days it took to obtain water connection In reference to that application for a water connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? Wait for water connection. Self-explanatory 17 237 -9 Don't know -8 Refusal -7 Does not apply -6 1 10 20 30 31 60 90 365 Sysmiss Informal gift/ payment expected/requested to obtain water connection? Informal gift/ payment expected/requested to obtain water connection? Informal gift/ payment expected/requested to obtain water connection? Informal gift/ payment expected/requested to obtain water connection? Informal gift/ payment expected/requested to obtain water connection? In reference to that application for a water connection, was an informal gift or payment expected or requested? 1) Bribe for water connection. Self-explanatory 2) Sensitive question, no clarification can be offered. 17 237 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Insufficient water supply for production over last fiscal yr? Insufficient water supply for production over last fiscal yr? Insufficient water supply for production over last fiscal yr? Insufficient water supply for production over last fiscal yr? Insufficient water supply for production over last fiscal yr? Over fiscal year [insert last complete fiscal year], did this establishment experience insufficient water supply for production? Insufficient water supply: whenever there is equipment failure or cessation of production operations due to the lack of or reduction in water supply. 107 147 -9 Don't know -8 Refused -7 The establishment does not use water for production 1 Yes 2 No Sysmiss Insufficient water supply over last fiscal yr Insufficient water supply over last fiscal yr Insufficient water supply over last fiscal yr Insufficient water supply over last fiscal yr Insufficient water supply over last fiscal yr In a typical month, over fiscal year [insert last complete fiscal year], how many incidents of insufficient water supply did this establishment experience? Incidents of insufficient water supply per month can be estimated by considering the number of times water insufficiencies took place per month. The respondent should be asked to exclude months when water insufficiencies are rare or months when water insufficiencies are extreme from the calculation. The calculation should be made based on a typical month. Zero is the answer only if no insufficiencies occurred in a typical month. 6 248 -9 Don't know -8 Refused 1 Sysmiss Average duration of incidents of insufficient water supply Average duration of incidents of insufficient water supply Average duration of incidents of insufficient water supply Average duration of incidents of insufficient water supply Average duration of incidents of insufficient water supply How long did these incidents of insufficient water supply last on average? Duration of a water shortage can be estimated by considering the average duration of water insufficiencies that took place in a typical month. 3 251 -9 Don't know -8 Refused 2 12 25 Sysmiss Use e-mail to communicate with clients or suppliers? Use e-mail to communicate with clients or suppliers? Use e-mail to communicate with clients or suppliers? Use e-mail to communicate with clients or suppliers? Use e-mail to communicate with clients or suppliers? At the present time, does this establishment use e-mail to communicate with clients or suppliers? E-mail and website use. Web page should be considered as part of the website. Website use includes cases when the establishment has its own website but does not actually do any direct communication with clients or suppliers via the website. 254 -9 Don't know -8 Refused 1 Yes 2 No Have its own website? Have its own website? Have its own website? Have its own website? Have its own website? At the present time, does this establishment have its own website? E-mail and website use. Web page should be considered as part of the website. Website use includes cases when the establishment has its own website but does not actually do any direct communication with clients or suppliers via the website. 254 -9 Don't know -8 Refused 1 Yes 2 No High-speed Internet connection on establishment's premises? High-speed Internet connection on establishment's premises? High-speed Internet connection on establishment's premises? High-speed Internet connection on establishment's premises? High-speed Internet connection on establishment's premises? Does this establishment have a high-speed Internet connection on its premises? High-speed, Internet connection is defined as Internet connection that is faster than using a telephone line with a modem. 254 -9 Don't know -8 Refused 1 Yes 2 No Does this establishment currently use cell phones for the operations of thi Does this establishment currently use cell phones for the operations of thi Does this establishment currently use cell phones for the operations of thi Does this establishment currently use cell phones for the operations of thi Does this establishment currently use cell phones for the operations of thi Does this establishment currently use cell phones for the operations of the establishment? 254 -9 Don't know -8 Refused 1 Yes 2 No c28. Does this establishment currently use cell phones for the operations of this establishment? Electricity - obstacle to current operations Electricity - obstacle to current operations Electricity - obstacle to current operations Electricity - obstacle to current operations Electricity - obstacle to current operations SHOW CARD Using the response options on the card; To what degree is Electricity an obstacle to the current operations of this establishment? 1)The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered. 254 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if electricity no longer an obstacle Change in total costs if electricity no longer an obstacle Change in total costs if electricity no longer an obstacle Change in total costs if electricity no longer an obstacle Change in total costs if electricity no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if electricity is no longer an obstacle? 154 100 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss Expected % increase in total costs - electricity no obstacle Expected % increase in total costs - electricity no obstacle Expected % increase in total costs - electricity no obstacle Expected % increase in total costs - electricity no obstacle Expected % increase in total costs - electricity no obstacle By what percentage would your total annual costs INCREASE in the next fiscal year? 26 228 -9 Don't know -8 Refused 1 2 3 4 5 10 15 20 30 40 60 65 100 Sysmiss Expected % decrease in total costs - electricity no obstacle Expected % decrease in total costs - electricity no obstacle Expected % decrease in total costs - electricity no obstacle Expected % decrease in total costs - electricity no obstacle Expected % decrease in total costs - electricity no obstacle By what percentage would your total annual costs DECREASE in the next fiscal year? 43 211 -9 Don't know -8 Refused 1 2 4 5 10 15 20 30 50 100 Sysmiss Telecommunications - obstacle to current operations Telecommunications - obstacle to current operations Telecommunications - obstacle to current operations Telecommunications - obstacle to current operations Telecommunications - obstacle to current operations SHOW CARD Using the response options on the card; To what degree is Telecommunications an obstacle to the current operations of this establishment? 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered. 254 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Establishment's main product/service last fiscal yr Establishment's main product/service last fiscal yr Establishment's main product/service last fiscal yr Establishment's main product/service last fiscal yr Establishment's main product/service last fiscal yr READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next topic to be covered is how and where this establishment makes its sales. In fiscal year [insert last complete fiscal year], what was this establishment's main product, that is, the product that represented the largest proportion of annual sales? INTERVIEWER: PLEASE SPECIFY THE ACTIVITY AND MAIN PRODUCT IN AS MUCH DETAIL AS POSSIBLE, FOR EX., MANUFACTURING OF LEATHER SHOES.) 254 Bespoke telemetric and managing systems Computer numerical controlled (CNC) metalworking Construction of non-residential buildings and civil engineering works Department store - retail of goods, rental of shopping areas, restaurant Designing and production of furniture Electro material wholesale Foundry - manufacture of a variety of cast metal components. The company manufactures individual product pieces to order as well as medium-size production series made of grey iron (over 16 % of modular iron) and of aluminium and copper alloys. Foundry models General construction of non-residential buildings and civil engineering works Installation and repair of gas related appliances (income predominantly from installation) Manufacture and wholesale of own and other branded parking systems, barcode scanners and printers (more income from wholesale) Manufacture of bakery products Manufacture of containers, steel constructs and other constructions for shipping (business predominantly manufactures shipping containers) Manufacture of pistons for tractor engines Manufacture of railway trains Production of Euro windows and other wood products Production of dentures Production of forklift products Production of machines for the manufacture of electric motors Production of roller bearings for assembly lines Production of sausages and meat Production of shirts Production of wardrobes Provider of industrial construction activities, as main provider or subcontractor Provision of internet access Retail of household furniture Retail of tiles and sanitary equipment Retail sale of DVDs and VHS copying services Retail sale of automotive fuel Retail sale of flowers in a specialised store Retail sale of hardware, paints and glass Retail sale of hydraulic equipment, pumps and valves Retail sale of pharmacy goods Shop with ready-made clothes Steelmaking, production of molding machines Wholesale distribution of medical and hospital furniture accommodation and hotel services accommodation services agricultural machinery production architectural designs and interiors instalation assembly and manufacture of metal structures (piping, platforms, ramps, transport constructions) business activity of engineering - buy and sell of various used engineeering machines and tools, wholesale buying up secondary raw materials - scrap, trash carpentry , furniture assembly , construction works mostly (instalation and finishing) clothing retail construction activities - residential and non-residential buildings construction of commercial buildings construction of individual family facilities, housing construction of industrial buildings construction of non-residential buildings construction of private houses and living quarters construction of residential and non-residentail buildings construction of residential bildings and services connected with the construction construction of residential buildings, thermal insulation construction ofresidential buildings cooling technology manufacture delicacies and smoked meat products retail sale development and production of industrial electronics development and support of software for clients electric hand tools manufacture electronics manufacturing and assembly of various electronic devices equipment for warehouses and workshops wholesale eyeglass retail sale floor instalation fruit fillings wholesale gardening supplies retail hardware goods retail heat distribution equipment instalation heat exchangers production hotel household and office furniture retail sale instalation of plastic roofing for pools interior design, wholesale of carpets, hardwood floors and household textiles international truck transport of goods light electrical manufacturing locksmith, metalworking made-to-order manufacture machining, casting and processing of various metal products made-to-order joinery manufacture made-to-order metal manufacture (moulds, machine parts) management and maintenance of real estate property on a fee/contract basis, cleaning manufacture and construction of concrete reservoirs manufacture and installation of fire extinguishers and other anti fire measures manufacture and processing of natural and artificial stone and its fitting manufacture and sale of prepared animal feeds (sells only own products) - income predominantly from manufacture manufacture and storage of ready-mix concrete manufacture and washing of work clothes manufacture for construction, stressing tendons, concrete structures manufacture of acidic heat-resistant materials manufacture of articles of plastics according to customers specification manufacture of bakery products manufacture of bed and table linen manufacture of bridge railing manufacture of chains manufacture of cheese manufacture of concrete products for construction manufacture of concrete stairs manufacture of cultivation agents for pharmaceutical uses manufacture of electric cables, special cables, electronics wiring, power cables manufacture of gears manufacture of hand pallet trucks manufacture of heavy engineering machinery mainly for chemical industry manufacture of home salt caves for relaxation and wellness manufacture of instruments and appliances for measuring and regulating heat with remote access manufacture of iron constructs, eg. tanks, containers, pylons manufacture of locksmith products for the construction industry manufacture of machine parts for specialised machinery for automobile and electrotechnical industry manufacture of meat and meat products, durable meat products manufacture of meat products manufacture of metal jewelry manufacture of metal moulds and slabs for plastic injections manufacture of metal parts for tools and telecomunications manufacture of micronized graphite milled to microscopic particles manufacture of non-woven textiles for healthcare manufacture of packaging materials from plastic and carton manufacture of parts for German automobile manufacturers manufacture of parts for accordions manufacture of parts for engineering machines manufacture of plastic windows and doors manufacture of pneumatic door control systems manufacture of roofing manufacture of smoked meats, meat processing manufacture of specialised nuts, bolts and screws for the energy and petrochemical industries manufacture of timing chain covers manufacture of transformers manufacture of upholstered sofas manufacture of vending machines manufacture of washing lines for the food industry manufacturing of plastic molds for plastics processing meat products retail metalworking - railroad wheels metalworks manufacture and grinding of cylinders mostly manufacture and sale of fur products mostly manufacture and sale of industrial electronic scales mostly manufacture and sale of vertical lathes mostly production and sale of clothing mostly production of various (clothing and other) sewn products and retail sale of sports clothing mostly retail sale and installation of GPS products mostly retail sales, repair, rental, service of electric hand tools mostly wholesale and service of machines for the construction industry mostly wholesale, installation and servicing of equipment for kitchens on demand manufacture of custom iron goods, smithing, forging painting of rooms, houses printing printing - cards, calendars, leaflets, etc. printing of photos processing of honey production and distribution of drugs and cosmetics, mainly balms and aftershave lotions production of bedroom and office furniture production of concrete blocks and joists from limestone production of entertainment programme on demand production of lying furniture , upholstered furniture , beds and divan beds, selling mattresses, slatted bed , sofas and footstools production of made-to-order steel structures production of monitoring stations for measuring the mass production of parts production of natural cosmetics production of packaging materials from plastic production of parts for agricultural machinery production of plastic and rubber packing and gaskets production of polyuretan foam production of precision metal parts for tools production of semi-finished casting , machined and assembled kits of them , plastic parts , kits , toys production of snow sets production of switchboards in telecommunications production of tools for die casting of aluminum alloys production of wooden floors production of wooden windows production shaft lathes provisions of electronic communications services radiocommunications , development, production and mostly wholesale reapir and maintenance of computers reconstruction of housing rehabilitation equipment for medical purposes retail sale renting space - warehouses, storage repair and service work of domestic electronics repair and servicing of trucks restaurant retail sale - stationary and office products retail sale and dispensing of medicines in a specialised store retail sale of automotive fuel retail sale of button panels retail sale of car fuels retail sale of cosmetics retail sale of equipment for butchers retail sale of food retail sale of haberdashery retail sale of home electronics retail sale of household and office furniture retail sale of medicines and dietary supplements retail sale of medicines and food supplements retail sale of paints and varnishes retail sale of paper for hygiene retail sale of products and parts for telecommunications retail sale of shoes retail sale of stationery retail sale of teaching materials - physics , chemistry , biology retail sale of tobacco products only retail sale of water pumps retail sales of household electrical appliances retail sales of ready meals - catering road cargo transport running of hotel and catering scheduled road transport services - mostly personal and cargo selling licenses, software system implementation, passportisation and digitisation of real estate service and repair of cars servicing vehicles software development, complete information systems for companies and administrative software special railway projects (stations, accesories), production and mostly wholesale sportswear manufacture timber products retail sale timber, roofing construction toner cartridge - manufacture and mostly wholesale transport of bottled water transportation of goods using own vehicles, spedition, custom services, making of intrastat unscheduled air cargo transport weaving of cotton and other natural textile wholesale buying and selling of metallurgic material wholesale electronic components for consumer electronics wholesale garden and forestry equipment wholesale of IT products (hardware and software) wholesale of bathroom equipment wholesale of beverages wholesale of building materials wholesale of cattle wholesale of deepfrozen meat wholesale of haberdashery wholesale of industrial equipment for meat processing , boilers , cookers wholesale of machinery and equipment wholesale of medical equipment wholesale of metallurgical materials and spare parts for machinery wholesale of original vehicle parts, service for foreign clients wholesale of plastic pipelines wholesale of transport and warehouse containers wholesale of wine wholesale sale of oils for automobile industry wholesale toys wholesales of commercial equipment for shops wholsesale distribution of electric appliances and parts for electrotechnical industry in Czech Republic The 4-digit ISIC code that best applies to the main product/service The 4-digit ISIC code that best applies to the main product/service The 4-digit ISIC code that best applies to the main product/service The 4-digit ISIC code that best applies to the main product/service The 4-digit ISIC code that best applies to the main product/service INTERVIEWER: THE FOLLOWING QUESTION IS NOT PART OF THE INTERVIEW. IT WILL BE FILLED OUT IN THE OFFICE PLEASE CHOOSE THE 4 DIGIT ISIC REV. 3.1 CODE THAT BEST APPLIES TO THE ESTABLISHMENT'S MAIN ACTIVITY AND PRODUCT OR SERVICE Categorize the products according to standard industry classification codes. The enumerator should show the respondent the list of codes that correspond to the products identified to ensure agreement with the categorization. The respondent should be directed to look at the card only after he has provided the answer to D.1a1. It may be that all major products fall into one category or that the establishment has only one main product. If the respondent does not know the code, the enumerator should write the sector and look for the corresponding code in the list of codes before submitting the completed questionnaire. For the codes use United Nations ISIC Rev.3.1. <http://unstats.un.org/unsd/cr/registry/regcst.asp?Cl=17> 254 -9 Don't know -8 Refusal -7 Does not apply 1511 1520 1533 1541 1549 1711 1712 1810 1820 2022 2200 2221 2423 2424 2429 2519 2520 2692 2695 2696 2699 2731 2732 2811 2812 2891 2893 2899 2911 2913 2914 2915 2919 2921 2922 2925 2929 3000 3110 3120 3130 3190 3210 3220 3311 3312 3410 3430 3520 3610 3691 3692 3720 4500 4520 4530 4540 5020 5030 5050 5121 5122 5131 5139 5141 5142 5143 5151 5152 5159 5190 5211 5219 5220 5231 5232 5233 5234 5239 5260 5510 5520 6021 6023 6220 6302 6420 7020 7221 7229 7230 7250 Share of main product/service in total sales Share of main product/service in total sales Share of main product/service in total sales Share of main product/service in total sales Share of main product/service in total sales What percentage of total sales does the main product represent? The main product is defined in terms of sales in monetary value not volume. 254 -9 Don't know -8 Refused 5 10 30 34 35 40 45 50 55 56 60 65 70 74 75 80 85 87 90 95 96 97 98 99 100 Total annual sales last fiscal yr (LCU) Total annual sales last fiscal yr (LCU) Total annual sales last fiscal yr (LCU) Total annual sales last fiscal yr (LCU) Total annual sales last fiscal yr (LCU) In fiscal year [insert last complete fiscal year], what were this establishment's total annual sales? Total sales include the value of all annual sales counting manufactured goods and goods the establishment has bought for trading. For ex. if an establishment makes blue jeans and also imports blue jeans for resale, total sales is the value of all blue jeans sold, both produced and imported. Revenue or receipts for all services rendered and any sales of merchandise for the year, even if the payment may have been received at a later date, are included in total sales. 254 -9 Don't know -8 Refusal -7 Does not apply 50000 235000 350000 850000 1000000 1250000 2500000 2700000 3500000 4000000 5000000 5600000 6000000 6200000 6500000 6944000 7000000 7056000 7212000 7600000 8000000 8230000 9000000 9800000 10000000 12000000 12480000 13000000 13040000 14000000 14500000 15000000 16000000 18000000 20000000 21000000 22000000 24000000 25000000 26000000 27000000 28000000 30000000 32000000 33700000 34000000 35000000 38000000 39000000 40000000 44000000 46788000 47000000 48000000 50000000 52000000 55000000 59000000 60000000 62000000 62500000 65000000 67000000 69000000 70000000 77850000 80000000 83000000 85000000 85865000 95000000 100000000 101500000 102000000 105000000 107881000 108000000 120000000 125000000 131000000 134700000 150000000 165000000 200000000 210000000 214000000 217000000 249000000 250000000 270000000 300000000 320000000 350000000 380000000 400000000 410000000 449000000 450000000 500000000 515000000 600000000 609000000 690000000 740000000 780000000 900000000 950000000 990000000 1200000000 1350000000 1730000000 2000000000 2360000000 2800000000 3302000000 3940000000 4910000000 5000000000 8500000000 Total annual sales last fiscal yr (string) Total annual sales last fiscal yr (string) Total annual sales last fiscal yr (string) Total annual sales last fiscal yr (string) Total annual sales last fiscal yr (string) In fiscal year [insert last complete fiscal year], what were this establishment's total annual sales for all products and services? PLEASE ALSO WRITE OUT THE NUMBER (I.E. 50,000 AS FIFTY THOUSAND) 254 -8 Does not apply Don't know Eight Million Eight Hundred Fifty Thousand Eight Million Eight million Eighteen Million Eighty Million Eighty Five Million Eighty Million Eighty Three Million Fifteen Million Fifteen million Fifty Million Fifty Thousand Fifty Five Million Fifty Nine Million Fifty Two Million Fifty million Five Hundred Million Five Hundred Fifteen Million Five Million Five Million Six Hundred Thousand Five million Forty Million Forty Eight Million Forty Six Million Seven Hundred Eighty Eight Thousand Four Hundred Million Four Hundred Fifty Million Four Hundred Forty Nine Million Four Hundred Ten Million Four Million Fourteen Million Fourteen million six hundred and eighty one thousand Nine Hundred Million Nine Hundred Fifty Million Nine Hundred Ninety Million Nine Million Nine Million Eight Hundred Thousand Ninety Five Million One Hundred Million One Hundred Five Million One Hundred One Million Five Hundred Thousand One Hundred Seven Million Eight Hundred Eighty One Thousand One Hundred Sixty Five Million One Hundred Thirty Four Million Seven Hundred Thousand One Hundred Twenty Million One Hundred Two Million One Million One Million Five Hundred Thousand One Million Two Hundred Fifty Thousand One hundred and eight million One hundred and fifty million One hundred and thirty million One hundred and twenty five million crowns Seven Hundred Eighty Million Seven Hundred Forty Million Seven Million Six Hundred Thousand Seven Million Two Hundred Twelve Thousand Seventy Million Seventy million Six Million Six Hundred Million Six Hundred Nine Million Six Hundred Ninety Million Six Million Six Million Five Hundred Thousand Six Million Two Hundred Thousand Sixteen Million Sixty Million Sixty Five Million Sixty Nine Million Sixty Seven Million Sixty Two Million Five Hundred Thousand Sixty two million Ten Million Thirty Million Thirty Eight Million Thirty Five Million Thirty Four Million Thirty Three Million Seven Hundred Thousand Thirty Two Million Thirty million Three Hundred Million Three Hundred Eighty Million Three Hundred Fifty Million Three Hundred Fifty Thousand Three Hundred Twenty Million Three Million Five Hundred Thousand Three billion three hundred and two million Czech crowns Twelve Million Twenty Million Twenty Eight Million Twenty Five Million Twenty Four Million Twenty One Million Twenty Seven Million Twenty Six Million Twenty Two Million Twenty million Two Hundred Million Two Hundred Fifty Million Two Hundred Fourteen Million Two Hundred Seventeen Million Two Hundred Seventy Million Two Hundred Ten Million Two Hundred Thirty Five Thousand Two Million Five Hundred Thousand Two and a half million Czech crowns Two hundred and forty-nine million eight hundred fifty million eight million two hundred thirty thousand eighty five million eight hundred sixty five thousand fifty million five hundred million four hundred ninety one million four million fourhundred ninety four million fourteen million five hundred thousand fourty million fourty four million fourty million fourty seven million one hundred million one hundred seventy three million one hundred thirty five million one hundred thirty one million one hundred twenty million seven milion fifty six thousand seven million seventy seven million eight hundred fifty thousand six million nine hundred fourty four thousand sixty million ten million thirteen million thirteen million fourty thousand thirty five million thirty nine million twelve million twelve million four hundred eighty thousand twenty four million twenty million twenty one million twenty six million two hundred eighty million two hundred million two hundred thirty six million two million seven hundred thousand Total annual sales 3 yrs ago (LCU) Total annual sales 3 yrs ago (LCU) Total annual sales 3 yrs ago (LCU) Total annual sales 3 yrs ago (LCU) Total annual sales 3 yrs ago (LCU) In fiscal year [insert three complete fiscal years ago], three fiscal years ago, what were total annual sales for this establishment? Total sales three complete fiscal years ago include the value of all annual sales counting manufactured goods and goods the establishment has bought for trading. If an establishment makes blue jeans and also imports blue jeans for resale, total sales is the value of all blue jeans sold, both produced and imported. Revenue or receipts for all services rendered and any sales of merchandise for the year even though payment may have been received at a later date are included in total sales. Firms operating on a commission basis should report commissions, fees, and other operating income, not gross billings or sales. 254 -9 Don't know -8 Refusal -7 Does not apply 6 30 32 99 25000 30000 170000 416000 680000 1000000 1500000 2000000 2300000 2500000 2900000 3000000 3473000 3500000 3529000 3600000 4300000 4500000 4600000 5000000 5500000 5790000 6000000 7000000 7500000 8000000 9000000 9500000 10000000 10800000 11000000 12000000 14000000 14500000 15000000 15604000 16000000 16220000 18000000 19000000 19200000 19500000 20000000 21000000 21500000 23000000 24000000 25000000 27000000 29000000 30000000 33500000 35000000 35500000 36000000 37000000 38000000 40000000 42000000 45000000 46000000 48000000 50000000 52000000 55000000 57987000 58000000 60000000 62000000 62500000 65000000 66000000 67000000 69000000 70000000 75000000 77887000 80000000 85000000 85550000 90000000 95000000 100000000 101000000 107000000 110000000 120000000 122500000 140000000 145000000 150000000 171000000 180000000 200000000 240000000 250000000 280000000 300000000 310000000 370000000 400000000 480000000 500000000 535434000 540000000 600000000 822471000 860000000 900000000 948000000 952000000 975000000 1500000000 1620000000 2110000000 2800000000 3250000000 4700000000 5000000000 10000000000 National sales as a % of total annual sales National sales as a % of total annual sales National sales as a % of total annual sales National sales as a % of total annual sales National sales as a % of total annual sales 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year [insert last complete fiscal year], what percent of this establishment's sales were: National sales IF 100, GO TO QUESTION D.10a 1) Where sales are made. The purpose of this question is to determine where the establishment's customers are located. Domestic sales are when goods or services are sold inside the borders of the country. An indirect export is when the manufacturer sells its goods to a trader or another agent who then exports the product without modifications. Products that the manager knows are smuggled abroad should be counted as indirect exports. Direct export is the sale of goods where the immediate recipient is outside the borders of the country. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 254 -9 Don't know -8 Refused 1 4 5 10 15 20 25 27 30 35 38 40 45 50 55 60 65 70 75 76 80 85 87 90 94 95 97 98 99 100 Indirect exports as a % of total annual sales Indirect exports as a % of total annual sales Indirect exports as a % of total annual sales Indirect exports as a % of total annual sales Indirect exports as a % of total annual sales 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year [insert last complete fiscal year], what percent of this establishment's sales were: Indirect exports (sold domestically to third party that exports products) IF 100, GO TO QUESTION D.8 1) Where sales are made. The purpose of this question is to determine where the establishment's customers are located. Domestic sales are when goods or services are sold inside the borders of the country. An indirect export is when the manufacturer sells its goods to a trader or another agent who then exports the product without modifications. Products that the manager knows are smuggled abroad should be counted as indirect exports. Direct export is the sale of goods where the immediate recipient is outside the borders of the country. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 254 -9 Don't know -8 Refused 2 5 10 12 20 25 30 40 50 80 90 94 100 Direct exports as a % of total annual sales Direct exports as a % of total annual sales Direct exports as a % of total annual sales Direct exports as a % of total annual sales Direct exports as a % of total annual sales 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year [insert last complete fiscal year], what percent of this establishment's sales were: Direct exports IF 0, GO TO QUESTION D.8 1) Where sales are made. The purpose of this question is to determine where the establishment's customers are located. Domestic sales are when goods or services are sold inside the borders of the country. An indirect export is when the manufacturer sells its goods to a trader or another agent who then exports the product without modifications. Products that the manager knows are smuggled abroad should be counted as indirect exports. Direct export is the sale of goods where the immediate recipient is outside the borders of the country. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 254 -9 Don't know -8 Refused 1 3 5 6 10 15 20 24 25 30 35 40 45 50 55 60 62 70 73 75 80 85 90 95 96 100 Average number of days to clear customs in last fiscal yr (direct export) Average number of days to clear customs in last fiscal yr (direct export) Average number of days to clear customs in last fiscal yr (direct export) Average number of days to clear customs in last fiscal yr (direct export) Average number of days to clear customs in last fiscal yr (direct export) In fiscal year [insert last complete fiscal year],when this establishment exported goods directly, how many days did it take on average from the time this establishment's goods arrived at their main point of exit (e.g., port, airport) until the time these goods cleared customs? Clearing customs for direct exports. The purpose of this question is to determine the efficiency of customs in clearing goods for export. Main point of exit is the last domestic location (e.g. port, border crossing, airport, or internal custom) from which the goods leave the country. Whenever different ports of exit are used this question refers to the port where “most goods” exit defined in terms of consignment value (not physical units). Goods cleared customs They refer to the time it takes to obtain all clearances required from the moment the goods arrived at their point of exit until the moment they satisfy the requirements of the clearance procedures at the customs office. This includes transit procedures. Average number of days to clear customs. Prompt the respondent to think of all shipments sent to the main point of exit and estimate an average time it took from the time the shipments arrived to the time they left that point of exit. 68 186 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 7 10 14 15 30 45 50 60 90 120 991 Sysmiss % of value of products exported directly lost in transit - theft % of value of products exported directly lost in transit - theft % of value of products exported directly lost in transit - theft % of value of products exported directly lost in transit - theft % of value of products exported directly lost in transit - theft In fiscal year [insert last complete fiscal year], what percentage of the value of the products exported directly was lost while in transit because of theft? 68 186 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 2 3 5 Sysmiss % of value of products exported directly lost in transit - breakage/spoilage % of value of products exported directly lost in transit - breakage/spoilage % of value of products exported directly lost in transit - breakage/spoilage % of value of products exported directly lost in transit - breakage/spoilage % of value of products exported directly lost in transit - breakage/spoilage In fiscal year [insert last complete fiscal year], what percentage of the value of the products exported directly was lost while in transit because of breakage or spoilage? 68 186 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 2 5 Sysmiss d7. % of value of products exported directly lost in transit - breakage/spoilage Year of exporting directly or indirectly for the first time Year of exporting directly or indirectly for the first time Year of exporting directly or indirectly for the first time Year of exporting directly or indirectly for the first time Year of exporting directly or indirectly for the first time In which year did this establishment first export directly or indirectly? First exported directly or indirectly. The purpose of this question is self-explanatory. 125 129 -9 Don't know -8 Refusal -7 Does not apply 1954 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2013 Sysmiss % of value of products for domestic markets lost in transit - theft % of value of products for domestic markets lost in transit - theft % of value of products for domestic markets lost in transit - theft % of value of products for domestic markets lost in transit - theft % of value of products for domestic markets lost in transit - theft In fiscal year [insert last complete fiscal year], what percentage of the value of products this establishment shipped to supply domestic markets was lost while in transit because of theft? 254 -9 Don't know -8 Refused -7 NO INTERNAL SHIPMENTS MADE (DOES NOT APPLY) 1 2 3 4 5 10 20 100 % of value of products for domestic markets lost in transit - breakage/spoi % of value of products for domestic markets lost in transit - breakage/spoi % of value of products for domestic markets lost in transit - breakage/spoi % of value of products for domestic markets lost in transit - breakage/spoi % of value of products for domestic markets lost in transit - breakage/spoi In fiscal year [insert last complete fiscal year], what percentage of value of products this establishment shipped to supply domestic markets was lost while in transit because of breakage or spoilage? 156 98 -9 Don't know -8 Refused -7 NO INTERNAL SHIPMENTS MADE (DOES NOT APPLY) 1 2 3 4 5 6 10 15 Sysmiss d11. % of value of products for domestic markets lost in transit - breakage/spoilage % of national sales to government/government agencies % of national sales to government/government agencies % of national sales to government/government agencies % of national sales to government/government agencies % of national sales to government/government agencies In fiscal year [insert last complete fiscal year], what percentage of your national sales were to government or government agencies, excluding state-owned enterprises? 107 147 -9 Don't know -8 Refused -7 DOES NOT APPLY (FOR COMPANIES THAT DO NOT DO NOT HAVE DOMESTIC SALES) 2 3 5 10 20 30 70 90 Sysmiss Domestic material inputs or supplies as a % of all material inputs or supp Domestic material inputs or supplies as a % of all material inputs or supp Domestic material inputs or supplies as a % of all material inputs or supp Domestic material inputs or supplies as a % of all material inputs or supp Domestic material inputs or supplies as a % of all material inputs or supp SHOW CARD In fiscal year [insert last complete fiscal year], as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: Material inputs or supplies of domestic origin 1) The purpose of this question is to determine from where the inputs for production are obtained and purchased. The calculation is done as a percent of all purchases of supplies and inputs purchased by the establishment for the fiscal year. Inputs are materials that go through a mechanical, physical, or chemical transformation that will ultimately make up some portion of the final good produced. Lumber in a furniture factory is a good example of an input. Supplies are materials or products that are used, expended, consumed, but will not comprise the final good produced. Pencils and writing paper are good examples of a supply. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 107 147 -9 Don't know -8 Refused 5 10 15 20 25 30 35 40 45 50 55 60 65 70 72 80 85 90 92 95 97 98 100 Sysmiss d12a. Domestic material inputs or supplies as a % of all material inputs or supplies Foreign material inputs or supplies as a % of all material inputs or suppl Foreign material inputs or supplies as a % of all material inputs or suppl Foreign material inputs or supplies as a % of all material inputs or suppl Foreign material inputs or supplies as a % of all material inputs or suppl Foreign material inputs or supplies as a % of all material inputs or suppl SHOW CARD In fiscal year [insert last complete fiscal year], as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: Material inputs or supplies of foreign origin IF 0, GO TO QUESTION D16 1) The purpose of this question is to determine from where the inputs for production are obtained and purchased. The calculation is done as a percent of all purchases of supplies and inputs purchased by the establishment for the fiscal year. Inputs are materials that go through a mechanical, physical, or chemical transformation that will ultimately make up some portion of the final good produced. Lumber in a furniture factory is a good example of an input. Supplies are materials or products that are used, expended, consumed, but will not comprise the final good produced. Pencils and writing paper are good examples of a supply. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 107 147 -9 Don't know -8 Refused 2 3 5 8 10 15 20 28 30 35 40 45 50 55 60 65 70 75 80 85 90 95 100 Sysmiss d12b. Foreign material inputs or supplies as a % of all material inputs or supplies Direct import of material inputs or supplies purchased in last fiscal yr? Direct import of material inputs or supplies purchased in last fiscal yr? Direct import of material inputs or supplies purchased in last fiscal yr? Direct import of material inputs or supplies purchased in last fiscal yr? Direct import of material inputs or supplies purchased in last fiscal yr? Were any of the material inputs or supplies purchased in fiscal year [insert last complete fiscal year], imported directly? If answer is No or Don't Know then GO TO QUESTION D16 The purpose of this question is to determine if the establishment has any interaction with customs when importing inputs and other materials. 84 170 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Average number of days to clear customs in last fiscal yr (direct import) Average number of days to clear customs in last fiscal yr (direct import) Average number of days to clear customs in last fiscal yr (direct import) Average number of days to clear customs in last fiscal yr (direct import) Average number of days to clear customs in last fiscal yr (direct import) In fiscal year [insert last complete fiscal year], when this establishment imported material inputs or supplies (from outside the EU for European Union members), how many days did it take on average from the time goods arrived to their point of entry (e.g. port, airport) until the time these goods could be claimed from customs? The purpose of these questions is to measure the efficiency of customs clearance of imports. Goods cleared customs includes all clearances required from the moment the goods arrived at their point of entry (e.g., port, airport) until the moment they satisfy the requirement of the clearance procedures at the customs office and can be picked up. It does not include time spent on transportation to reach the point of entry. Average number of days to clear customs. Prompt respondent to think of various shipments destined to the establishment that originated from abroad, and to estimate an average of the time it took when the shipment arrived to the country's point of entry to the time the establishment was allowed to claim them and begin domestic transport. 61 193 -9 Don't know -8 Refused 1 2 3 4 5 7 10 14 15 30 45 50 52 60 Sysmiss Average days of inventory of most important input Average days of inventory of most important input Average days of inventory of most important input Average days of inventory of most important input Average days of inventory of most important input At the present time, when this establishment receives delivery of its most important input, on average, how many days of inventory, measured in days of production, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND Days of inventory of main input. The purpose of this question is to assess the efficiency in the supply chain. When firms have to maintain a high level of stock, because they cannot rely on a predictable supply of inputs, this is a source of economic inefficiency. Inversely, if supplies of the main input can be relied upon to be easily available, firms will keep low levels of stock on hand. The main input is the input that accounts for the highest value among all inputs. It is not the input for which stock is maintained the longest. For example, if a company makes shirts, the most important input is the cloth, not the buttons and thread, though the establishment may actually keep a 90 day supply of buttons on hand and only a 30 day stock of cloth. Days of inventory should be calculated as the number of days of normal production capacity before running out of stock. 107 147 -9 Don't know -8 Refused 1 2 3 4 5 7 10 14 15 20 21 24 25 28 30 40 45 50 60 75 80 90 120 150 180 365 Sysmiss At the present time At the present time At the present time At the present time At the present time At the present time, when this establishment receives its main sales item, on average, how many days of inventory measured in days of sales, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND Days of inventory of main sales item The purpose of this question is to assess the efficiency in the supply chain. When firms have to maintain a high level of sales items in stock, because they cannot rely on a predictable supply, this is a source of economic inefficiency. Inversely, if supplies of the main sales can be relied upon to be easily available, firms will keep low levels of stock on hand. The main sales item is the item that accounts for the highest percentage of sales among all items that the establishment sells. It is not the item for which stock is maintained the longest. Days of inventory should be calculated as how many days it would take, under normal sales conditions, to deplete the main sales item held in supply at the establishment's premises. 53 201 -9 Don't know -8 Refused 1 2 3 5 7 10 14 20 21 28 30 40 60 90 120 150 180 200 365 Sysmiss Transport - obstacle to current operations Transport - obstacle to current operations Transport - obstacle to current operations Transport - obstacle to current operations Transport - obstacle to current operations SHOW CARD Is transport No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 254 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Customs and trade regulations - obstacle to current operations Customs and trade regulations - obstacle to current operations Customs and trade regulations - obstacle to current operations Customs and trade regulations - obstacle to current operations Customs and trade regulations - obstacle to current operations SHOW CARD Are customs and trade regulations No Obstacle, a Minor Obstacle, a Moderate obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 254 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if customs and trade regulations are no longer a Change in total costs if customs and trade regulations are no longer a Change in total costs if customs and trade regulations are no longer a Change in total costs if customs and trade regulations are no longer a Change in total costs if customs and trade regulations are no longer a Would your total annual costs increase, remain the same or decrease over the next fiscal year if customs and trade regulations are no longer an obstacle? 114 140 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss ECAd31b1. Change in total costs if customs and trade regulations are no longer an obstacle Expected % increase in total costs - customs and trade regulations no Expected % increase in total costs - customs and trade regulations no Expected % increase in total costs - customs and trade regulations no Expected % increase in total costs - customs and trade regulations no Expected % increase in total costs - customs and trade regulations no By what percentage would your total annual costs INCREASE in the next fiscal year? 8 246 -9 Don't know -8 Refused 5 15 20 30 Sysmiss ECAd31b2. Expected % increase in total costs - customs and trade regulations no obstacle Expected % decrease in total costs - customs and trade regulations no Expected % decrease in total costs - customs and trade regulations no Expected % decrease in total costs - customs and trade regulations no Expected % decrease in total costs - customs and trade regulations no Expected % decrease in total costs - customs and trade regulations no By what percentage would your total annual costs DECREASE in the next fiscal year? 42 212 -9 Don't know -8 Refused 1 2 3 5 8 10 18 20 Sysmiss ECAd31b3. Expected % decrease in total costs - customs and trade regulations no obstacle Main market for the main product/service in last fiscal yr Main market for the main product/service in last fiscal yr Main market for the main product/service in last fiscal yr Main market for the main product/service in last fiscal yr Main market for the main product/service in last fiscal yr SHOW CARD In fiscal year [insert last complete fiscal year], which of the following was the main market in which this establishment sold its main product? The purpose of this question is to get the establishment to define what it considers to be its main market. The main product is defined by the output that generates the highest proportion of sales. The establishment's main market is defined by the market that generates the most sales for the main product as defined above. It could be the case that an establishment's main product is sold in smaller proportions in a greater number of markets and that the main product is never the greatest total annual share of revenue in any one market. For example, 51 percent of revenue comes from selling nails, but that is distributed equally in the local, national, and international markets, 33 percent in each. Bolts make up 49 percent of total annual revenues. However, half of the revenue for bolts comes from selling in the international market and half in the local market. It is clear that bolts sell more in its respective market with respect to nails, but does not generate as much revenue as nails do for the establishment. In such a case, nails should be used as the main product. Whenever local, national and international markets have equal shares choose the national market and do not follow the skip pattern. 254 -9 Don't know -8 Refused 1 Local - main product sold mostly in same municipality where establishment is located 2 National - main product sold mostly across the country where establishment is located 3 International - main product sold mostly to nations outside country where establishment is located Competitors for the main product/service in the main market Competitors for the main product/service in the main market Competitors for the main product/service in the main market Competitors for the main product/service in the main market Competitors for the main product/service in the main market In fiscal year [insert last complete fiscal year], for the main market in which this establishment sold its main product or service, how many competitors did this establishment?s main product or service face? 194 60 -9 Don't know -8 Refusal -7 Does not apply -4 1 2 3 4 5 6 7 8 9 10 13 15 16 20 25 30 35 45 50 55 60 79 Sysmiss Technology licensed from a foreign-owned company Technology licensed from a foreign-owned company Technology licensed from a foreign-owned company Technology licensed from a foreign-owned company Technology licensed from a foreign-owned company Does this establishment at present use technology licensed from a foreign-owned company, excluding office software? Technology licensed from a foreign owned company: it measures access to foreign technology. The license may be held by the establishment's parent company. The answer is “no” if the establishment uses foreign technology without a license or a formal agreement. 254 -9 Don't know -8 Refused 1 Yes 2 No e6. Does the company use technology licensed from a foreign-owned company (excluding office software)? Competition against unregistered or informal firms? Competition against unregistered or informal firms? Competition against unregistered or informal firms? Competition against unregistered or informal firms? Competition against unregistered or informal firms? Does this establishment compete against unregistered or informal firms? 1) Competition from unregistered or informal firms 2) Sensitive question, no clarification can be offered 254 -9 Don't know -8 Refused 1 Yes 2 No National National National National National Over the last three years has this establishment received any subsidies from the national, regional or local governments or European Union sources? 254 -9 Don't know -8 Refused 1 Yes 2 No ECAq53. Over the past 3 years, has the firm received any subsidies from local, regional or national government, or EU sources? Practices of informal competitors - obstacle to current operations Practices of informal competitors - obstacle to current operations Practices of informal competitors - obstacle to current operations Practices of informal competitors - obstacle to current operations Practices of informal competitors - obstacle to current operations SHOW CARD Using the response options on the card; To what degree are Practices of Competitors in the Informal Sector an obstacle to the current operations of this establishment? 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarificaton can be offered 254 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle New products/services introduced over last 3 yrs New products/services introduced over last 3 yrs New products/services introduced over last 3 yrs New products/services introduced over last 3 yrs New products/services introduced over last 3 yrs READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING And now we switch to a new topic. In this section "new" means new to the firm but not necessarily new to the market or other firms, and it could have been originally developed by other firms. During the last three years, has this establishment introduced new or significantly improved products or services? Please exclude the simple resale of new goods purchased from others and changes of a solely aesthetic nature. INTERVIEWER: SHOW CARDS IN THIS SECTION CONTAIN EXAMPLES OF INNOVATIONS. THEY ARE MEANT AS EXAMPLES ONLY - THEY DO NOT CONTAIN ALL POSSIBLE INNOVATIONS. 254 -9 Don't know -8 Refused 1 Yes 2 No New products/services new to one of the establishment's markets? New products/services new to one of the establishment's markets? New products/services new to one of the establishment's markets? New products/services new to one of the establishment's markets? New products/services new to one of the establishment's markets? Were any of the new or significantly improved products or services of this establishment new to one of this establishment's markets? INTERVIEWER: SHOW CARDS IN THIS SECTION CONTAIN EXAMPLES OF INNOVATIONS. THEY ARE MEANT AS EXAMPLES ONLY - THEY DO NOT CONTAIN ALL POSSIBLE INNOVATIONS. 129 125 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New production/supply methods introducted over last 3 yrs New production/supply methods introducted over last 3 yrs New production/supply methods introducted over last 3 yrs New production/supply methods introducted over last 3 yrs New production/supply methods introducted over last 3 yrs During the last three years, has this establishment introduced any new or significantly improved methods for the production or supply of products or services? INTERVIEWER: SHOW CARDS IN THIS SECTION CONTAIN EXAMPLES OF INNOVATIONS. THEY ARE MEANT AS EXAMPLES ONLY - THEY DO NOT CONTAIN ALL POSSIBLE INNOVATIONS. 254 -9 Don't know -8 Refused 1 Yes 2 No New organisational/management practices or structures introduced over last 3 New organisational/management practices or structures introduced over last 3 New organisational/management practices or structures introduced over last 3 New organisational/management practices or structures introduced over last 3 New organisational/management practices or structures introduced over last 3 During the last three years, has this establishment introduced any new or significantly improved organizational or management practices or structures? INTERVIEWER: SHOW CARDS IN THIS SECTION CONTAIN EXAMPLES OF INNOVATIONS. THEY ARE MEANT AS EXAMPLES ONLY - THEY DO NOT CONTAIN ALL POSSIBLE INNOVATIONS. 254 -9 Don't know -8 Refused 1 Yes 2 No h4. New organisational/management practices or structures introduced over last 3 yrs New marketing methods introduced over last 3 yrs New marketing methods introduced over last 3 yrs New marketing methods introduced over last 3 yrs New marketing methods introduced over last 3 yrs New marketing methods introduced over last 3 yrs During the last three years, has this establishment introduced new or significantly improved marketing methods? INTERVIEWER: SHOW CARDS IN THIS SECTION CONTAIN EXAMPLES OF INNOVATIONS. THEY ARE MEANT AS EXAMPLES ONLY - THEY DO NOT CONTAIN ALL POSSIBLE INNOVATIONS. 254 -9 Don't know -8 Refused 1 Yes 2 No Spending on R&D Spending on R&D Spending on R&D Spending on R&D Spending on R&D During the last three years, did this establishment spend on research and development activities, either in-house or contracted with other companies (outsourced)? INTERVIEWER: SHOW CARDS IN THIS SECTION CONTAIN EXAMPLES OF INNOVATIONS. THEY ARE MEANT AS EXAMPLES ONLY - THEY DO NOT CONTAIN ALL POSSIBLE INNOVATIONS. INTERVIEWER: Research and development (R&D) is defined as creative work undertaken on a systematic basis in order to increase the stock of knowledge. For example, laboratory research for a new chemical compound of paint would be research and development while market research surveys or internet surfing would not be research and development. 254 -9 Don't know -8 Refused 1 Yes 2 No During the last three years During the last three years During the last three years During the last three years During the last three years During the last three years, did this establishment spend on research and development activities, either in-house or contracted with other companies (outsourced)? INTERVIEWER: Research and development (R&D) is defined as creative work undertaken on a systematic basis in order to increase the stock of knowledge. For example, laboratory research for a new chemical compound of paint would be research and development while market research surveys or internet surfing would not be research and development. 254 -9 Don't know -8 Refused 1 Yes 2 No During the last three years During the last three years During the last three years During the last three years During the last three years During the last three years, did this establishment give employees some time to develop or try out a new approach or new idea about products or services, business process, firm management, or marketing? 254 -9 Don't know -8 Refused 1 Yes 2 No Capacity utilisation in last fiscal yr Capacity utilisation in last fiscal yr Capacity utilisation in last fiscal yr Capacity utilisation in last fiscal yr Capacity utilisation in last fiscal yr In fiscal year [insert last complete fiscal year], what was this establishment's output produced as a proportion of the maximum output possible if using all facilities available (capacity utilization)? A capacity utilization estimate should be compared to a full production capacity capability. This question only references the production facility and not the administrative offices. Full production capacity is the maximum level of production that this establishment could reasonably expect to attain during regular working hours, and under normal and realistic operating conditions fully utilizing the machinery, equipment and employees in place. 107 147 -9 Don't know -8 Refused 25 30 40 50 60 70 75 79 80 85 90 92 95 98 99 100 Sysmiss Typical hours of operation in a week Typical hours of operation in a week Typical hours of operation in a week Typical hours of operation in a week Typical hours of operation in a week In fiscal year [insert last complete fiscal year], how many hours per week did this establishment normally operate? Hours per week of operation are the hours per week in which machines and employees are engaged in some type of mechanical, physical, or chemical transformation of materials into new products or in which the assembly of components into new products takes place, including maintenance. This question only references the production facility and not the administrative offices. 107 147 -9 Don't know -8 Refused 5 7 8 30 32 35 38 40 42 43 45 48 50 56 60 70 72 75 80 84 90 100 104 110 120 144 168 Sysmiss Land - % owned by this establishment Land - % owned by this establishment Land - % owned by this establishment Land - % owned by this establishment Land - % owned by this establishment Of the land occupied by this establishment, what percent is: Owned by this establishment 254 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 10 20 25 26 40 50 65 70 75 80 85 90 95 98 99 100 Land - % rented or leased by this establishment Land - % rented or leased by this establishment Land - % rented or leased by this establishment Land - % rented or leased by this establishment Land - % rented or leased by this establishment Of the land occupied by this establishment, what percent is: Rented or leased by this establishment 254 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 2 5 10 15 20 25 30 35 50 60 74 75 80 88 90 100 Land - % Other Land - % Other Land - % Other Land - % Other Land - % Other Of the land occupied by this establishment, what percent is: Other 254 -9 Don't know -8 Refused -7 DOES NOT APPLY 12 30 99 100 Submit application to obtain a construction-related permit over last 2 yrs? Submit application to obtain a construction-related permit over last 2 yrs? Submit application to obtain a construction-related permit over last 2 yrs? Submit application to obtain a construction-related permit over last 2 yrs? Submit application to obtain a construction-related permit over last 2 yrs? More specifically, over the last two years, did this establishment submit an application to obtain a construction-related permit? Application for construction permit. Self-explanatory 254 -9 Don't know -8 Refused 1 Yes 2 No Number of days it took to obtain a construction-related permit Number of days it took to obtain a construction-related permit Number of days it took to obtain a construction-related permit Number of days it took to obtain a construction-related permit Number of days it took to obtain a construction-related permit In reference to that application for a construction-related permit, approximately how many days did it take to obtain it from the day of the application to the day the permit was granted? Waiting time for construction permit. Self-explanatory 67 187 -9 Don't know -8 Refusal -7 Does not apply -6 -5 1 3 7 14 20 30 40 60 90 100 120 135 160 180 300 360 365 700 Sysmiss Informal gift/ payment expected/requested to obtain construction-related per Informal gift/ payment expected/requested to obtain construction-related per Informal gift/ payment expected/requested to obtain construction-related per Informal gift/ payment expected/requested to obtain construction-related per Informal gift/ payment expected/requested to obtain construction-related per In reference to that application for a construction-related permit, was an informal gift or payment expected or requested? 1) Bribe for construction permit. Self-explanatory 2) Sensitive question, no clarification can be offered 67 187 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss g4. Informal gift/ payment expected/requested to obtain construction-related permit? What is the total selling area of this establishment? - Area What is the total selling area of this establishment? - Area What is the total selling area of this establishment? - Area What is the total selling area of this establishment? - Area What is the total selling area of this establishment? - Area What is the total selling area of this establishment? Total selling area refers to the space where sales take place. It does not include warehouses. Whenever the establishment is composed of several locations the selling areas of each location should be added. 53 201 -9 Don't know -8 Refusal -7 Does not apply 30 35 40 50 80 100 110 120 150 160 200 250 251 300 324 350 400 450 500 550 600 800 1100 1200 1500 2000 2300 4000 5000 10000 70000 300000 350000 800000 Sysmiss What is the total selling area of this establishment? - Units What is the total selling area of this establishment? - Units What is the total selling area of this establishment? - Units What is the total selling area of this establishment? - Units What is the total selling area of this establishment? - Units What is the total selling area of this establishment? SPECIFY UNITS Total selling area refers to the space where sales take place. It does not include warehouses. Whenever the establishment is composed of several locations the selling areas of each location should be added. 51 203 -8 Refused 1 Square Feet 2 Square Yards 3 Square Meters 4 Other_ please specify Sysmiss Other Other Other Other Other What is the total selling area of this establishment? SPECIFY UNITS Buildings occupied - % owned by this establishment Buildings occupied - % owned by this establishment Buildings occupied - % owned by this establishment Buildings occupied - % owned by this establishment Buildings occupied - % owned by this establishment SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Owned by this establishment 1) If establishment occupies several buildings the percentages should be computed for the summation of buildings. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 254 -9 Don't know -8 Refused 7 10 20 40 50 60 70 75 80 85 90 95 98 100 Buildings occupied - % rented or leased by this establishment Buildings occupied - % rented or leased by this establishment Buildings occupied - % rented or leased by this establishment Buildings occupied - % rented or leased by this establishment Buildings occupied - % rented or leased by this establishment SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Rented or leased by this establishment 1) If establishment occupies several buildings the percentages should be computed for the summation of buildings. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 254 -9 Don't know -8 Refused 2 5 10 15 20 25 30 40 50 60 80 90 93 100 Buildings occupied - % Other Buildings occupied - % Other Buildings occupied - % Other Buildings occupied - % Other Buildings occupied - % Other SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Other 1) If establishment occupies several buildings the percentages should be computed for the summation of buildings. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 254 -9 Don't know -8 Refused 50 100 Access to land - obstacle to current operations Access to land - obstacle to current operations Access to land - obstacle to current operations Access to land - obstacle to current operations Access to land - obstacle to current operations SHOW CARD Is access to land No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 254 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Pay for security in last fiscal yr? Pay for security in last fiscal yr? Pay for security in last fiscal yr? Pay for security in last fiscal yr? Pay for security in last fiscal yr? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now turn to another topic. In fiscal year [insert last complete fiscal year], did this establishment pay for security, for example equipment, personnel, or professional security services? Pay for security. Self-explanatory 254 -9 Don't know -8 Refused 1 Yes 2 No % of total annual sales for security % of total annual sales for security % of total annual sales for security % of total annual sales for security % of total annual sales for security In fiscal year [insert last complete fiscal year], what percent of this establishment?s total annual sales was paid for security, or what was the total annual cost of security? Percent of total annual sales for security PROVIDE EITHER ONE OR THE OTHER, NOT BOTH How much pay for security. Self-explanatory 113 141 -9 Don't know -8 Refused 1 2 3 5 10 15 Sysmiss Total annual cost of security (LCU) Total annual cost of security (LCU) Total annual cost of security (LCU) Total annual cost of security (LCU) Total annual cost of security (LCU) In fiscal year [insert last complete fiscal year], what percent of this establishment?s total annual sales was paid for security, or what was the total annual cost of security? Total annual cost of security How much pay for security. Self-explanatory PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 35 219 -9 Don't know -8 Refusal -7 Does not apply 10 7000 10000 15000 20000 25000 30000 50000 60000 100000 130000 240000 350000 400000 500000 750000 800000 841000 1140000 1500000 3500000 Sysmiss Losses as a result of theft Losses as a result of theft Losses as a result of theft Losses as a result of theft Losses as a result of theft In fiscal year [insert last complete fiscal year], did this establishment experience losses as a result of theft, robbery, vandalism or arson? Experienced losses from theft, robbery, vandalism, arson. Self-explanatory 254 -9 Don't know -8 Refused 1 Yes 2 No Losses due to theft Losses due to theft Losses due to theft Losses due to theft Losses due to theft In fiscal year [insert last complete fiscal year], what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment?s premises either as a percentage of total annual sales or as total annual losses? Losses as percent of total annual sales Extent of losses from theft, robbery, vandalism, arson. Self-explanatory PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 66 188 -9 Don't know -8 Refused 1 2 3 4 5 10 15 Sysmiss Total annual value of losses due to theft Total annual value of losses due to theft Total annual value of losses due to theft Total annual value of losses due to theft Total annual value of losses due to theft In fiscal year [insert last complete fiscal year], what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment?s premises either as a percentage of total annual sales or as total annual losses? Total annual value of losses Extent of losses from theft, robbery, vandalism, arson. Self-explanatory PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 27 227 -9 Don't know -8 Refusal -7 Does not apply 15000 20000 27000 30000 46000 50000 70000 100000 150000 200000 250000 280000 300000 400000 500000 1000000 1160000 Sysmiss Crime Crime Crime Crime Crime SHOW CARD Using the response options on the card; To what degree is Crime, Theft and Disorder an obstacle to the current operations of this establishment? 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 254 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if crime Change in total costs if crime Change in total costs if crime Change in total costs if crime Change in total costs if crime Would your total annual costs increase, remain the same or decrease over the next fiscal year if crime, theft, and disorder is no longer an obstacle? 151 103 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss Expected % increase in total costs - crime Expected % increase in total costs - crime Expected % increase in total costs - crime Expected % increase in total costs - crime Expected % increase in total costs - crime By what percentage would your total annual costs INCREASE in the next fiscal year? 14 240 -9 Don't know -8 Refused 1 2 10 20 40 Sysmiss Expected % decrease in total costs - crime Expected % decrease in total costs - crime Expected % decrease in total costs - crime Expected % decrease in total costs - crime Expected % decrease in total costs - crime By what percentage would your total annual costs DECREASE in the next fiscal year? 60 194 -9 Don't know -8 Refused 1 2 3 5 10 60 Sysmiss Paid after delivery - % of total annual purchases of material inputs/serv Paid after delivery - % of total annual purchases of material inputs/serv Paid after delivery - % of total annual purchases of material inputs/serv Paid after delivery - % of total annual purchases of material inputs/serv Paid after delivery - % of total annual purchases of material inputs/serv In fiscal year [insert last complete fiscal year], what percentage of material inputs or services were purchased on credit - paid after delivery? 254 -9 Don't know -8 Refused 5 10 20 25 30 40 50 60 65 70 75 80 85 90 95 96 97 98 99 100 k1c. Paid after delivery - % of total annual purchases of material inputs/services Paid after delivery - % of total annual sales of goods and services Paid after delivery - % of total annual sales of goods and services Paid after delivery - % of total annual sales of goods and services Paid after delivery - % of total annual sales of goods and services Paid after delivery - % of total annual sales of goods and services SHOW CARD In fiscal year [insert last complete fiscal year], what percent of this establishment's total annual sales of its goods or services were: Paid for after delivery? 1) The questions refer to an establishment's ability to provide and be provided trade credit arrangements with suppliers and customers. a. Paid before delivery means the invoice was paid before the shipment arrived. b. Paid for on delivery means that the payment was made at the time the shipment arrived. c. Paid for after delivery means that the payment was made at some period after the shipment had arrived. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 254 -9 Don't know -8 Refused 1 3 5 8 10 15 17 20 25 30 40 50 60 65 70 75 80 85 90 92 93 95 98 99 100 Working capital - % Internal funds/Retained earnings Working capital - % Internal funds/Retained earnings Working capital - % Internal funds/Retained earnings Working capital - % Internal funds/Retained earnings Working capital - % Internal funds/Retained earnings Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s working capital that was financed from each of the following sources? 254 -9 Don't know -8 Refused 4 10 15 20 25 29 30 40 50 59 60 65 66 70 75 80 85 90 94 95 98 99 100 Working capital - % Borrowed from banks (private and state-owned) Working capital - % Borrowed from banks (private and state-owned) Working capital - % Borrowed from banks (private and state-owned) Working capital - % Borrowed from banks (private and state-owned) Working capital - % Borrowed from banks (private and state-owned) Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s working capital that was financed from each of the following sources? Borrowed from banks (private and state-owned) 254 -9 Don't know -8 Refused 1 2 5 6 10 14 15 20 25 30 32 34 35 40 41 50 60 70 75 80 85 90 95 98 100 Working capital - % Borrowed from non-bank financial institutions Working capital - % Borrowed from non-bank financial institutions Working capital - % Borrowed from non-bank financial institutions Working capital - % Borrowed from non-bank financial institutions Working capital - % Borrowed from non-bank financial institutions Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s working capital that was financed from each of the following sources? Borrowed from non-bank financial institutions which include microfinance institutions, credit cooperatives, credit unions, or finance companies. 254 -9 Don't know -8 Refused 1 2 5 8 9 10 30 40 50 99 Working capital - % Purchases on credit from suppliers Working capital - % Purchases on credit from suppliers Working capital - % Purchases on credit from suppliers Working capital - % Purchases on credit from suppliers Working capital - % Purchases on credit from suppliers Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s working capital that was financed from each of the following sources? Purchases on credit from suppliers and advances from customers 254 -9 Don't know -8 Refused 1 5 10 15 20 30 31 35 40 50 60 70 90 92 Working capital - % Other Working capital - % Other Working capital - % Other Working capital - % Other Working capital - % Other Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s working capital that was financed from each of the following sources? Other (moneylenders, friends, relatives, etc.) 254 -9 Don't know -8 Refused 1 10 15 20 30 40 76 90 Purchase of fixed assets in last fiscal yr? Purchase of fixed assets in last fiscal yr? Purchase of fixed assets in last fiscal yr? Purchase of fixed assets in last fiscal yr? Purchase of fixed assets in last fiscal yr? In fiscal year [insert last complete fiscal year], did this establishment purchase any fixed assets, such as machinery, vehicles, equipment, land or buildings? Purchase of fixed assets, investments, etc. Self-explanatory 254 -9 Don't know -8 Refused 1 Yes 2 No Spending on purchases of machinery Spending on purchases of machinery Spending on purchases of machinery Spending on purchases of machinery Spending on purchases of machinery In fiscal year [insert last complete fiscal year], how much did this establishment spend on purchases of: Machinery, vehicles, and equipment (new or used) The category machinery, vehicles and equipment is the annual investment of anything used directly by this establishment to produce. Vehicles include transport and loading and unloading vehicles. It should include not only the purchase cost but also all other costs involved in the investment such as transport of the item and installation cost. Computer hardware should be considered under equipment Land, buildings is the annual investment in land, buildings and structures used directly or indirectly by this establishment to produce goods and services. Included are expenditures for new and used structures (including those under construction at the end of last complete fiscal year), fixtures and equipment, additions, major alterations and improvements to existing facilities, and capitalized repairs. 159 95 -9 Don't know -8 Refusal -7 Does not apply 10 100 10000 50000 100000 200000 250000 300000 360000 400000 500000 550000 600000 630000 650000 700000 800000 850000 900000 1000000 1100000 1200000 1300000 1500000 1600000 2000000 2500000 3000000 3570000 4000000 4500000 5000000 6000000 10000000 10556000 12500000 15000000 20000000 25000000 35000000 40000000 70000000 80000000 85000000 99000000 312500000 Sysmiss Spending on purchases of land and buildings (LCU) Spending on purchases of land and buildings (LCU) Spending on purchases of land and buildings (LCU) Spending on purchases of land and buildings (LCU) Spending on purchases of land and buildings (LCU) In fiscal year [insert last complete fiscal year], how much did this establishment spend on purchases of: Land and buildings The category machinery, vehicles and equipment is the annual investment of anything used directly by this establishment to produce. Vehicles include transport and loading and unloading vehicles. It should include not only the purchase cost but also all other costs involved in the investment such as transport of the item and installation cost. Computer hardware should be considered under equipment Land, buildings is the annual investment in land, buildings and structures used directly or indirectly by this establishment to produce goods and services. Included are expenditures for new and used structures (including those under construction at the end of last complete fiscal year), fixtures and equipment, additions, major alterations and improvements to existing facilities, and capitalized repairs. 159 95 -9 Don't know -8 Refusal -7 Does not apply 100000 260000 500000 1000000 1200000 1500000 2000000 2500000 3000000 4000000 5000000 8000000 12000000 15000000 25000000 Sysmiss Fixed assets - % Internal funds or retained earnings Fixed assets - % Internal funds or retained earnings Fixed assets - % Internal funds or retained earnings Fixed assets - % Internal funds or retained earnings Fixed assets - % Internal funds or retained earnings SHOW CARD Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Internal funds or retained earnings 1) Fixed assets include any indivisible purchase made by the establishment as described in K.4. Examples include machinery/equipment, land, buildings, building improvements, etc. The source of funds for these purchases may be diverse, so it is important for the enumerator to make sure that the various sources do add up to 100%. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 159 95 -9 Don't know -8 Refused 1 10 15 20 25 30 40 50 60 65 70 75 80 85 90 99 100 Sysmiss Fixed assets - % Owners’ contribution or issued new equity shares Fixed assets - % Owners’ contribution or issued new equity shares Fixed assets - % Owners’ contribution or issued new equity shares Fixed assets - % Owners’ contribution or issued new equity shares Fixed assets - % Owners’ contribution or issued new equity shares SHOW CARD Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Owners' contribution or issued new equity shares 1) Fixed assets include any indivisible purchase made by the establishment as described in K.4. Examples include machinery/equipment, land, buildings, building improvements, etc. The source of funds for these purchases may be diverse, so it is important for the enumerator to make sure that the various sources do add up to 100%. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 159 95 -9 Don't know -8 Refused 1 10 20 30 35 40 48 50 99 Sysmiss Fixed assets - % Borrowed from banks: private and state-owned Fixed assets - % Borrowed from banks: private and state-owned Fixed assets - % Borrowed from banks: private and state-owned Fixed assets - % Borrowed from banks: private and state-owned Fixed assets - % Borrowed from banks: private and state-owned Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s total purchase of fixed assets that was financed from each of the following sources: Borrowed from banks: private and state-owned 159 95 -9 Don't know -8 Refused 1 2 10 15 20 25 30 40 50 60 70 80 85 90 95 99 100 Sysmiss Fixed assets - % Borrowed from non-bank financial institutions Fixed assets - % Borrowed from non-bank financial institutions Fixed assets - % Borrowed from non-bank financial institutions Fixed assets - % Borrowed from non-bank financial institutions Fixed assets - % Borrowed from non-bank financial institutions Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s total purchase of fixed assets that was financed from each of the following sources: Borrowed from non-bank financial institutions which include microfinance institutions, credit cooperatives, credit unions, or finance companies 159 95 -9 Don't know -8 Refused 1 5 10 20 50 75 80 99 100 Sysmiss Fixed assets - % Purchases on credit from suppliers Fixed assets - % Purchases on credit from suppliers Fixed assets - % Purchases on credit from suppliers Fixed assets - % Purchases on credit from suppliers Fixed assets - % Purchases on credit from suppliers SHOW CARD Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s total purchase of fixed assets that was financed from each of the following sources: Purchases on credit from suppliers and advances from customers 1) Fixed assets include any indivisible purchase made by the establishment as described in K.4. Examples include machinery/equipment, land, buildings, building improvements, etc. The source of funds for these purchases may be diverse, so it is important for the enumerator to make sure that the various sources do add up to 100%. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 159 95 -9 Don't know -8 Refused 1 10 35 40 50 60 70 90 100 Sysmiss Fixed assets - % Other Fixed assets - % Other Fixed assets - % Other Fixed assets - % Other Fixed assets - % Other Over fiscal year [insert last complete fiscal year], please estimate the proportion of this establishment?s total purchase of fixed assets that was financed from each of the following sources: Other (moneylenders, friends, relatives, bonds, etc.) 159 95 -9 Don't know -8 Refused 1 10 30 90 100 Sysmiss Leasing of fixed assets in last fiscal yr? Leasing of fixed assets in last fiscal yr? Leasing of fixed assets in last fiscal yr? Leasing of fixed assets in last fiscal yr? Leasing of fixed assets in last fiscal yr? In fiscal year [insert last complete fiscal year], did this establishment lease any fixed assets, such as machinery, vehicles, equipment, land or buildings? 254 -9 Don't know -8 Refused 1 Yes 2 No Checking or savings account? Checking or savings account? Checking or savings account? Checking or savings account? Checking or savings account? Now let's talk about the establishment's current situation. At this time, does this establishment have a checking or savings account? Checking/ savings account. Self-explanatory 254 -9 Don't know -8 Refused 1 Yes 2 No Overdraft facility? Overdraft facility? Overdraft facility? Overdraft facility? Overdraft facility? At this time, does this establishment have an overdraft facility? An overdraft facility is a flexible account that allows firms to draw upon in the event their account balance becomes negative. The firm will incur fees or are subject to interest payments if they exercise this option. 254 -9 Don't know -8 Refused 1 Yes 2 No Line of credit or a loan from a financial institution? Line of credit or a loan from a financial institution? Line of credit or a loan from a financial institution? Line of credit or a loan from a financial institution? Line of credit or a loan from a financial institution? At this time, does this establishment have a line of credit or a loan from a financial institution? If answer is No or Don't Know then GO TO QUESTION K.16 A line of credit is an available amount of credit that the establishment can draw upon or leave untapped. Lines of credit usually carry monthly interest rates, and are repaid quickly (as soon as the establishment's cash flow allows for repayment). They may or may not have a defined date of expiration. A loan is generally a much less flexible form of finance. It comes in fixed amounts (rather than ranges), carry annual interest rates (either fixed or floating), and they carry a determined term to maturity (finite period for repayment). 254 -9 Don't know -8 Refused 1 Yes 2 No Type of financial institution that granted the most recent line of credit/lo Type of financial institution that granted the most recent line of credit/lo Type of financial institution that granted the most recent line of credit/lo Type of financial institution that granted the most recent line of credit/lo Type of financial institution that granted the most recent line of credit/lo SHOW CARD Referring to the most recent line of credit or loan, what type of financial institution granted this loan? Institutions that granted loan. Self-explanatory 134 120 -9 Don't know -8 Refused 1 Private commercial banks 2 State-owned banks or government agency 3 Non-bank financial institutions 4 Other Sysmiss k9. Type of financial institution that granted the most recent line of credit/loan Bank that provided the most recent line of credit/loan Bank that provided the most recent line of credit/loan Bank that provided the most recent line of credit/loan Bank that provided the most recent line of credit/loan Bank that provided the most recent line of credit/loan 130 124 -9 Don't know -8 Refused 1 Bank 1 2 Bank 2 3 Bank 3 4 Bank 4 5 Bank 5 6 Bank 6 7 Bank 7 8 Bank 8 9 Bank 9 10 Bank 10 11 Bank 11 12 Other, SPONTANEOUS - please specify Sysmiss Year of approval of the most recent line of credit/loan Year of approval of the most recent line of credit/loan Year of approval of the most recent line of credit/loan Year of approval of the most recent line of credit/loan Year of approval of the most recent line of credit/loan Referring only to this most recent line of credit or loan, in what year was the most recent line of credit or loan approved? INTERVIEWER: WRITE YEAR USING 4 DIGITS. 134 120 -9 Don't know -8 Refusal -7 Does not apply 1991 2002 2003 2004 2006 2007 2008 2009 2010 2011 2012 2013 Sysmiss Value of the most recent line of credit/loan at the time of approval (LCU) Value of the most recent line of credit/loan at the time of approval (LCU) Value of the most recent line of credit/loan at the time of approval (LCU) Value of the most recent line of credit/loan at the time of approval (LCU) Value of the most recent line of credit/loan at the time of approval (LCU) Referring only to this most recent loan or line of credit, what was its value at the time of approval? Value of the loan. Self-explanatory 134 120 -9 Don't know -8 Refusal -7 Does not apply 8 150000 200000 250000 260000 290000 300000 400000 500000 600000 1000000 1200000 1300000 1319000 1500000 1800000 1850000 1900000 2000000 2400000 2500000 2900000 3000000 3400000 3500000 4000000 4700000 5000000 5500000 6000000 7000000 8000000 9000000 10000000 11000000 12000000 17000000 20000000 22000000 25000000 30000000 34000000 40000000 50000000 58000000 60000000 80000000 100000000 130000000 Sysmiss Currency of the most recent line of credit/loan Currency of the most recent line of credit/loan Currency of the most recent line of credit/loan Currency of the most recent line of credit/loan Currency of the most recent line of credit/loan In what currency is the most recent line of credit or loan denominated? 134 120 -8 Refused 1 Local currency 2 Euro 3 US Dollar 4 Other_ SPONTANEOUS - please specify Sysmiss Currency of the most recent line of credit/loan (Other) Currency of the most recent line of credit/loan (Other) Currency of the most recent line of credit/loan (Other) Currency of the most recent line of credit/loan (Other) Currency of the most recent line of credit/loan (Other) In what currency is the most recent line of credit or loan denominated? Other Annual nominal interest rate of the most recent line of credit/loan Annual nominal interest rate of the most recent line of credit/loan Annual nominal interest rate of the most recent line of credit/loan Annual nominal interest rate of the most recent line of credit/loan Annual nominal interest rate of the most recent line of credit/loan What is the annual nominal interest rate (in percent) of the most recent line of credit or loan? (INTERVIEWER: If the respondent says that the interest rate is variable, please ask the respondent to calculate the average annual interest rate) 134 120 -9 Don't know -8 Refused 2 3 4 5 6 7 8 9 10 11 13 19 Sysmiss Original duration of the most recent line of credit/loan in months Original duration of the most recent line of credit/loan in months Original duration of the most recent line of credit/loan in months Original duration of the most recent line of credit/loan in months Original duration of the most recent line of credit/loan in months What was the original duration of the most recent line of credit or loan in months? 134 120 -9 Don't know -8 Refused 1 3 4 5 6 10 12 15 24 36 48 60 66 72 82 84 90 95 96 200 Sysmiss Collateral required for the most recent line of credit/loan? Collateral required for the most recent line of credit/loan? Collateral required for the most recent line of credit/loan? Collateral required for the most recent line of credit/loan? Collateral required for the most recent line of credit/loan? Referring only to this most recent loan or line of credit, did the financing require collateral? Collateral refers to property of the business or personal property of the manager or owners that is used to secure the loan in the event that the establishment defaults on its payment obligations. Collateral only refers to real property or financial assets, not to personal guarantees by third parties. 134 120 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Collateral - Land Collateral - Land Collateral - Land Collateral - Land Collateral - Land INTERVIEWER: READ OUT Referring only to this most recent loan or line of credit, what type of collateral was required? Land, buildings under ownership of the establishment Collateral refers to property of the business or personal property of the manager or owners that is used to secure the loan in the event that the establishment defaults on its payment obligations. Collateral only refers to real property or financial assets, not to personal guarantees by third parties. 101 153 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Collateral - Machinery and equipment including movables Collateral - Machinery and equipment including movables Collateral - Machinery and equipment including movables Collateral - Machinery and equipment including movables Collateral - Machinery and equipment including movables Referring only to this most recent loan or line of credit, what type of collateral was required? Machinery and equipment including movables Collateral refers to property of the business or personal property of the manager or owners that is used to secure the loan in the event that the establishment defaults on its payment obligations. Collateral only refers to real property or financial assets, not to personal guarantees by third parties. 101 153 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Collateral - Accounts receivable and inventories Collateral - Accounts receivable and inventories Collateral - Accounts receivable and inventories Collateral - Accounts receivable and inventories Collateral - Accounts receivable and inventories Referring only to this most recent loan or line of credit, what type of collateral was required? Accounts receivable and inventories Collateral refers to property of the business or personal property of the manager or owners that is used to secure the loan in the event that the establishment defaults on its payment obligations. Collateral only refers to real property or financial assets, not to personal guarantees by third parties. 101 153 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Collateral - Personal assets of owner (house Collateral - Personal assets of owner (house Collateral - Personal assets of owner (house Collateral - Personal assets of owner (house Collateral - Personal assets of owner (house Referring only to this most recent loan or line of credit, what type of collateral was required? Personal assets of owner (house, etc.) Collateral refers to property of the business or personal property of the manager or owners that is used to secure the loan in the event that the establishment defaults on its payment obligations. Collateral only refers to real property or financial assets, not to personal guarantees by third parties. 101 153 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Collateral - Other forms of collateral not included in the categories abov Collateral - Other forms of collateral not included in the categories abov Collateral - Other forms of collateral not included in the categories abov Collateral - Other forms of collateral not included in the categories abov Collateral - Other forms of collateral not included in the categories abov Referring only to this most recent loan or line of credit, what type of collateral was required? Other forms of collateral not included in the categories above Collateral refers to property of the business or personal property of the manager or owners that is used to secure the loan in the event that the establishment defaults on its payment obligations. Collateral only refers to real property or financial assets, not to personal guarantees by third parties. 101 153 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss k14e. Collateral - Other forms of collateral not included in the categories above Approx. collateral value required for the most recent line of credit/loan Approx. collateral value required for the most recent line of credit/loan Approx. collateral value required for the most recent line of credit/loan Approx. collateral value required for the most recent line of credit/loan Approx. collateral value required for the most recent line of credit/loan Referring only to this most recent line of credit or loan, what was the approximate value of the collateral required? 101 153 -9 Don't know -8 Refusal -7 Does not apply 2 99 250000 400000 500000 600000 700000 1000000 1200000 1500000 1600000 1800000 2000000 3000000 3500000 4000000 4500000 5000000 5600000 6000000 6600000 8000000 10000000 11000000 12000000 14500000 15000000 17000000 18000000 20000000 30000000 40000000 50000000 58000000 60000000 65000000 70000000 100000000 150000000 160000000 Sysmiss k15a. Approx. collateral value required for the most recent line of credit/loan (LCU) Outstanding balance on the most recent line of credit/loan (LCU) Outstanding balance on the most recent line of credit/loan (LCU) Outstanding balance on the most recent line of credit/loan (LCU) Outstanding balance on the most recent line of credit/loan (LCU) Outstanding balance on the most recent line of credit/loan (LCU) What is the outstanding balance on this most recent line of credit or loan? 134 120 -9 Don't know -8 Refusal -7 Does not apply 1 28000 50000 60000 100000 125000 150000 200000 220000 250000 260000 300000 310000 340000 400000 500000 560000 750000 1000000 1200000 1400000 1500000 1600000 1800000 1900000 1980000 2000000 2500000 2700000 3000000 3500000 4000000 5000000 5900000 6000000 6200000 6500000 8000000 11000000 16000000 17000000 19500000 20000000 30000000 47000000 52000000 80000000 Sysmiss Total number of outstanding loans/lines of credit held by this establishme Total number of outstanding loans/lines of credit held by this establishme Total number of outstanding loans/lines of credit held by this establishme Total number of outstanding loans/lines of credit held by this establishme Total number of outstanding loans/lines of credit held by this establishme What is the total number of outstanding loans or lines of credit held by this establishment? 134 120 -9 Don't know -8 Refused 1 2 3 4 5 8 10 15 22 54 Sysmiss k15b. Total number of outstanding loans/lines of credit held by this establishment Total value of outstanding loans/lines of credit held by this establishmen Total value of outstanding loans/lines of credit held by this establishmen Total value of outstanding loans/lines of credit held by this establishmen Total value of outstanding loans/lines of credit held by this establishmen Total value of outstanding loans/lines of credit held by this establishmen What is the total value of outstanding loans or lines of credit held by this establishment? 43 211 -9 Don't know -8 Refusal -7 Does not apply 300000 350000 600000 2000000 2500000 3000000 4000000 4185000 5000000 5500000 7500000 9000000 10000000 15900000 17000000 21000000 23000000 33000000 34000000 35000000 50000000 80000000 111000000 150000000 Sysmiss k15c. Total value of outstanding loans/lines of credit held by this establishment (LCU) Outstanding personal loans used to finance establishment's business activi Outstanding personal loans used to finance establishment's business activi Outstanding personal loans used to finance establishment's business activi Outstanding personal loans used to finance establishment's business activi Outstanding personal loans used to finance establishment's business activi At this time, does the owner of this establishment have any outstanding personal loans that are used to finance this establishment's business activities? 254 -9 Don't know -8 Refused 1 Yes 2 No k15d. Outstanding personal loans used to finance establishment's business activities? Apply for any loans/lines of credit in last fiscal yr? Apply for any loans/lines of credit in last fiscal yr? Apply for any loans/lines of credit in last fiscal yr? Apply for any loans/lines of credit in last fiscal yr? Apply for any loans/lines of credit in last fiscal yr? Referring again to the last fiscal year [insert last complete fiscal year], did this establishment apply for any loans or lines of credit? Apply for new loans in last year. Self-explanatory 254 -9 Don't know -8 Refused 1 Yes 2 No Main reason for not applying for line of credit/loan Main reason for not applying for line of credit/loan Main reason for not applying for line of credit/loan Main reason for not applying for line of credit/loan Main reason for not applying for line of credit/loan SHOW CARD What was the main reason why this establishment did not apply for any line of credit or loan? INTERVIEWER: ONE ANSWER ONLY 180 74 -9 Don't know -8 Refused 1 No need for a loan - establishment had sufficient capital 2 Application procedures were complex 3 Interest rates were not favorable 4 Collateral requirements were too high 5 Size of loan and maturity were insufficient 6 It is necessary to make informal payments to get bank loans 7 Did not think it would be approved 8 Other Sysmiss ECAk17. Main reason for not applying for line of credit/loan Outcome of the most recent application for line of credit/loan Outcome of the most recent application for line of credit/loan Outcome of the most recent application for line of credit/loan Outcome of the most recent application for line of credit/loan Outcome of the most recent application for line of credit/loan Referring only to this most recent application for a line of credit or loan, what was the outcome of that application? 70 184 -9 Don't know -8 Refused -6 APPLICATION STILL IN PROCESS -3 APPLICATION WITHDRAWN BY THE ESTABLISHMENT 1 Application was approved 2 Application was rejected Sysmiss Annual financial statements checked and certified by an external auditor? Annual financial statements checked and certified by an external auditor? Annual financial statements checked and certified by an external auditor? Annual financial statements checked and certified by an external auditor? Annual financial statements checked and certified by an external auditor? In fiscal year [insert last complete fiscal year], did this establishment have its annual financial statements checked and certified by an external auditor? Certification of financial statements by external auditor. Self-explanatory 254 -9 Don't know -8 Refused 1 Yes 2 No Access to finance - obstacle to current operations Access to finance - obstacle to current operations Access to finance - obstacle to current operations Access to finance - obstacle to current operations Access to finance - obstacle to current operations Using the response options on the card; To what degree is Access to Finance an obstacle to the current operations of this establishment? 254 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Plaintiff or defendant in court in the last 3 yrs? Plaintiff or defendant in court in the last 3 yrs? Plaintiff or defendant in court in the last 3 yrs? Plaintiff or defendant in court in the last 3 yrs? Plaintiff or defendant in court in the last 3 yrs? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The following questions assess how establishments, such as this one, deal with government officials and their agencies. Has this establishment been to court as a plaintiff or as a defendant in the last three years? 254 -9 Don't know -8 Refused 1 Yes 2 No H7a. The court system is fair, impartial and uncorrupted H7a. The court system is fair, impartial and uncorrupted H7a. The court system is fair, impartial and uncorrupted H7a. The court system is fair, impartial and uncorrupted H7a. The court system is fair, impartial and uncorrupted SHOW CARD I am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. "The court system is fair, impartial and uncorrupted." Self-explanatory 254 -9 Don't know -8 Refused 1 Strongly disagree 2 Tend to disagree 3 Tend to agree 4 Strongly agree The court system is quick The court system is quick The court system is quick The court system is quick The court system is quick SHOW CARD I am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. "The court system is quick." Self-explanatory 254 -9 Don't know -8 Refused 1 Strongly disagree 2 Tend to disagree 3 Tend to agree 4 Strongly agree The court system is able to enforce its decisions The court system is able to enforce its decisions The court system is able to enforce its decisions The court system is able to enforce its decisions The court system is able to enforce its decisions SHOW CARD I am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. "The court system is able to enforce its decisions." Self-explanatory 254 -9 Don't know -8 Refused 1 Strongly disagree 2 Tend to disagree 3 Tend to agree 4 Strongly agree % Senior management's time spent on dealing with regulations % Senior management's time spent on dealing with regulations % Senior management's time spent on dealing with regulations % Senior management's time spent on dealing with regulations % Senior management's time spent on dealing with regulations In a typical week over the last year, what percentage of total senior management's time was spent on dealing with requirements imposed by government regulations? [By senior management I mean managers, directors, and officers above direct supervisors of production/sales workers. Some examples of government regulations are taxes, customs, labor regulations, licensing and registration, including dealings with officials and completing forms] Percent of total senior management's time. Ask managers to estimate what percentage of their time senior managers spend dealing with government regulations, inspections, negotiations and other bureaucratic burden. This is time that would otherwise be spent on business matters. It should not include time spent negotiating procurement contracts with the government - only time dealing with red tape and bureaucracy. 254 -9 Don't know -8 Refused 1 2 3 4 5 8 10 15 18 20 25 30 35 40 50 60 70 75 80 100 Visited or inspected by tax officials over last yr? Visited or inspected by tax officials over last yr? Visited or inspected by tax officials over last yr? Visited or inspected by tax officials over last yr? Visited or inspected by tax officials over last yr? Over the last year, was this establishment visited or inspected by tax officials? Visitations and inspections from tax inspectorate officials. Self-explanatory 254 -9 Don't know -8 Refused 1 Yes 2 No Number of inspections by/required meetings with tax officials over last yr Number of inspections by/required meetings with tax officials over last yr Number of inspections by/required meetings with tax officials over last yr Number of inspections by/required meetings with tax officials over last yr Number of inspections by/required meetings with tax officials over last yr Over the last year, how many times was this establishment either inspected by tax officials or required to meet with them? Self-explanatory 144 110 -9 Don't know -8 Refused 1 2 3 4 5 6 8 10 12 15 20 Sysmiss Informal gift/payment expected/requested in meetings/tax inspections? Informal gift/payment expected/requested in meetings/tax inspections? Informal gift/payment expected/requested in meetings/tax inspections? Informal gift/payment expected/requested in meetings/tax inspections? Informal gift/payment expected/requested in meetings/tax inspections? In any of these inspections or meetings was a gift or informal payment expected or requested? 1) Bribes from tax inspectors. Self-explanatory 2) Sensitive question, no clarification can be offered 144 110 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Secured or attempted to secure a government contract over last yr? Secured or attempted to secure a government contract over last yr? Secured or attempted to secure a government contract over last yr? Secured or attempted to secure a government contract over last yr? Secured or attempted to secure a government contract over last yr? Over the last year, has this establishment secured or attempted to secure a government contract? Self-explanatory 254 -9 Don't know -8 Refused 1 Yes 2 No % of contract value typically paid to secure a government contract % of contract value typically paid to secure a government contract % of contract value typically paid to secure a government contract % of contract value typically paid to secure a government contract % of contract value typically paid to secure a government contract When establishments like this one do business with the government, what percent of the contract value would be typically paid in informal payments or gifts to secure the contract? 1) Percent of the contract value. The question is designed to get at the size of the unaudited or unreported payment that is made to a government officials that directly aided in granting a government contract, in part or in whole, or expanded the size of the contract to include the establishment's business. Again, notice the wording (phrasing) of the question: it asks for the respondent to answer for the “typical” establishment, rather than the establishment being interviewed. 2) Sensitive question, no clarification can be offered 70 184 -9 Don't know -8 Refused 5 10 15 20 30 100 Sysmiss % of total annual sales paid as informal payment/gift % of total annual sales paid as informal payment/gift % of total annual sales paid as informal payment/gift % of total annual sales paid as informal payment/gift % of total annual sales paid as informal payment/gift It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? Percent of total annual sales paid as informal payment PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 1) Size of informal payments/gifts Informal payments are payments made to government officials that are unaudited or unreported. They are generally given to an official with the expectation that a service will be performed (such as granting a business license), a violation overlooked (such as violation of health regulation), or because the official threatens the business. Notice the wording (phrasing) of the question: it asks for the respondent to answer for establishments “like this one” rather than the establishment being interviewed. 2) Sensitive question, no clarification can be offered 250 4 -9 Don't know -8 Refused -7 No answer 1 2 3 4 5 10 15 20 27 Sysmiss Total annual informal payment (LCU) Total annual informal payment (LCU) Total annual informal payment (LCU) Total annual informal payment (LCU) Total annual informal payment (LCU) It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? Total annual informal payment PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 1) Size of informal payments/gifts Informal payments are payments made to government officials that are unaudited or unreported. They are generally given to an official with the expectation that a service will be performed (such as granting a business license), a violation overlooked (such as violation of health regulation), or because the official threatens the business. Notice the wording (phrasing) of the question: it asks for the respondent to answer for establishments “like this one” rather than the establishment being interviewed. 2) Sensitive question, no clarification can be offered 4 250 -9 Don't know -8 Refusal -7 Does not apply Sysmiss Submit application to obtain an import license over last 2 yrs? Submit application to obtain an import license over last 2 yrs? Submit application to obtain an import license over last 2 yrs? Submit application to obtain an import license over last 2 yrs? Submit application to obtain an import license over last 2 yrs? Over the last two years, did this establishment submit an application to obtain an import license? Application for import license Self-explanatory 254 -9 Don't know -8 Refused 1 Yes 2 No Number of days it took to obtain import license Number of days it took to obtain import license Number of days it took to obtain import license Number of days it took to obtain import license Number of days it took to obtain import license Approximately how many days did it take to obtain this import license from the day of the application to the day it was granted? Wait for import license Self-explanatory 11 243 -9 Don't know -6 STILL IN PROCESS -5 APPLICATION DENIED 30 60 Sysmiss Informal gift/ payment expected/requested to obtain import license? Informal gift/ payment expected/requested to obtain import license? Informal gift/ payment expected/requested to obtain import license? Informal gift/ payment expected/requested to obtain import license? Informal gift/ payment expected/requested to obtain import license? In reference to that application for an import license, was an informal gift or payment expected or requested? 1) Bribe for import license Self-explanatory 2) Sensitive question, no clarification can be offered 11 243 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Submit application to obtain an operating license over last 2 yrs? Submit application to obtain an operating license over last 2 yrs? Submit application to obtain an operating license over last 2 yrs? Submit application to obtain an operating license over last 2 yrs? Submit application to obtain an operating license over last 2 yrs? Over the last two years, did this establishment submit an application to obtain an operating license? Application for operating license Self-explanatory-Includes renewals of operating licenses 254 -9 Don't know -8 Refused 1 Yes 2 No Number of days it took to obtain operating license Number of days it took to obtain operating license Number of days it took to obtain operating license Number of days it took to obtain operating license Number of days it took to obtain operating license Approximately how many days did it take to obtain this operating license from the day of the application to the day it was granted? Wait for operating license Self-explanatory 29 225 -9 Don't know -6 STILL IN PROCESS -5 APPLICATION DENIED 1 3 5 7 10 14 28 30 90 Sysmiss Informal gift/ payment expected/requested to obtain operating license? Informal gift/ payment expected/requested to obtain operating license? Informal gift/ payment expected/requested to obtain operating license? Informal gift/ payment expected/requested to obtain operating license? Informal gift/ payment expected/requested to obtain operating license? In reference to that application for an operating license, was an informal gift or payment expected or requested? 29 225 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Tax rates - obstacle to current operations Tax rates - obstacle to current operations Tax rates - obstacle to current operations Tax rates - obstacle to current operations Tax rates - obstacle to current operations 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Tax rates 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 254 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Tax administration - obstacle to current operations Tax administration - obstacle to current operations Tax administration - obstacle to current operations Tax administration - obstacle to current operations Tax administration - obstacle to current operations 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Tax administration 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 254 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if tax administration no longer an obstacle Change in total costs if tax administration no longer an obstacle Change in total costs if tax administration no longer an obstacle Change in total costs if tax administration no longer an obstacle Change in total costs if tax administration no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if tax administration is no longer an obstacle? 203 51 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss Expected % increase in total costs - tax administration no obstacle Expected % increase in total costs - tax administration no obstacle Expected % increase in total costs - tax administration no obstacle Expected % increase in total costs - tax administration no obstacle Expected % increase in total costs - tax administration no obstacle By what percentage would your total annual costs INCREASE in the next fiscal year? 36 218 -9 Don't know -8 Refused 3 7 8 10 15 20 30 40 50 Sysmiss Expected % decrease in total costs - tax administration no obstacle Expected % decrease in total costs - tax administration no obstacle Expected % decrease in total costs - tax administration no obstacle Expected % decrease in total costs - tax administration no obstacle Expected % decrease in total costs - tax administration no obstacle By what percentage would your total annual costs DECREASE in the next fiscal year? 97 157 -9 Don't know -8 Refused 1 2 3 5 7 8 10 15 19 20 21 25 30 33 35 40 50 Sysmiss Business licensing and permits - obstacle to current operations Business licensing and permits - obstacle to current operations Business licensing and permits - obstacle to current operations Business licensing and permits - obstacle to current operations Business licensing and permits - obstacle to current operations 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Business licensing and permits 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 254 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if business licensing and permits no longer an obstacle Change in total costs if business licensing and permits no longer an obstacle Change in total costs if business licensing and permits no longer an obstacle Change in total costs if business licensing and permits no longer an obstacle Change in total costs if business licensing and permits no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if business licensing and permits are no longer an obstacle? 106 148 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss ECAj31c1. Change in total costs if business licensing and permits no longer an obstacle Expected % increase in total costs - business licensing and permits no Expected % increase in total costs - business licensing and permits no Expected % increase in total costs - business licensing and permits no Expected % increase in total costs - business licensing and permits no Expected % increase in total costs - business licensing and permits no By what percentage would your total annual costs INCREASE in the next fiscal year? 3 251 -9 Don't know -8 Refused 10 20 Sysmiss ECAj31c2. Expected % increase in total costs - business licensing and permits no obstacle Expected % decrease in total costs - business licensing and permits no Expected % decrease in total costs - business licensing and permits no Expected % decrease in total costs - business licensing and permits no Expected % decrease in total costs - business licensing and permits no Expected % decrease in total costs - business licensing and permits no By what percentage would your total annual costs DECREASE in the next fiscal year? 25 229 -9 Don't know -8 Refused 1 2 3 5 8 10 20 Sysmiss ECAj31c3. Expected % decrease in total costs - business licensing and permits no obstacle Political instability - obstacle to current operations Political instability - obstacle to current operations Political instability - obstacle to current operations Political instability - obstacle to current operations Political instability - obstacle to current operations SHOW CARD Using the response options on the card; To what degree is political instability an obstacle to the current operations of this establishment? 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 254 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Corruption - obstacle to current operations Corruption - obstacle to current operations Corruption - obstacle to current operations Corruption - obstacle to current operations Corruption - obstacle to current operations SHOW CARD Using the response options on the card; To what degree is corruption an obstacle to the current operations of this establishment? 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 254 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if corruption no longer an obstacle Change in total costs if corruption no longer an obstacle Change in total costs if corruption no longer an obstacle Change in total costs if corruption no longer an obstacle Change in total costs if corruption no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if corruption is no longer an obstacle? 147 107 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss Expected % increase in total costs - corruption no obstacle Expected % increase in total costs - corruption no obstacle Expected % increase in total costs - corruption no obstacle Expected % increase in total costs - corruption no obstacle Expected % increase in total costs - corruption no obstacle By what percentage would your total annual costs INCREASE in the next fiscal year? 17 237 -9 Don't know -8 Refused 10 15 20 30 50 Sysmiss Expected % decrease in total costs - corruption no obstacle Expected % decrease in total costs - corruption no obstacle Expected % decrease in total costs - corruption no obstacle Expected % decrease in total costs - corruption no obstacle Expected % decrease in total costs - corruption no obstacle By what percentage would your total annual costs DECREASE in the next fiscal year? 50 204 -9 Don't know -8 Refused 1 2 3 5 7 9 10 15 20 40 Sysmiss Courts - obstacle to current operations Courts - obstacle to current operations Courts - obstacle to current operations Courts - obstacle to current operations Courts - obstacle to current operations SHOW CARD Using the response options on the card; To what degree are courts an obstacle to the current operations of this establishment? 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 254 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if courts no longer an obstacle Change in total costs if courts no longer an obstacle Change in total costs if courts no longer an obstacle Change in total costs if courts no longer an obstacle Change in total costs if courts no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if courts are no longer an obstacle? 104 150 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss Expected % increase in total costs - courts no obstacle Expected % increase in total costs - courts no obstacle Expected % increase in total costs - courts no obstacle Expected % increase in total costs - courts no obstacle Expected % increase in total costs - courts no obstacle By what percentage would your total annual costs INCREASE in the next fiscal year? 8 246 -9 Don't know -8 Refused 2 10 50 Sysmiss Expected % decrease in total costs - courts no obstacle Expected % decrease in total costs - courts no obstacle Expected % decrease in total costs - courts no obstacle Expected % decrease in total costs - courts no obstacle Expected % decrease in total costs - courts no obstacle By what percentage would your total annual costs DECREASE in the next fiscal year? 46 208 -9 Don't know -8 Refused 1 2 3 4 5 10 15 20 Sysmiss Frequency of informal payments/gifts to get things done Frequency of informal payments/gifts to get things done Frequency of informal payments/gifts to get things done Frequency of informal payments/gifts to get things done Frequency of informal payments/gifts to get things done 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: To conclude the topic on regulations 2) SHOW CARD Thinking about officials, would you say the following statement is always, usually, frequently, sometimes, seldom or never true? It is common for firms in my line of business to have to pay some irregular "additional payments or gifts" to get things done with regard to customs, taxes, licenses, regulations, services etc Sensitive question, no clarification can be offered 254 -9 Don't know -8 Refused 1 Never 2 Seldom 3 Sometimes 4 Frequently 5 Very frequently 6 Always Frequency of unofficial payments/gifts to deal with customs/imports Frequency of unofficial payments/gifts to deal with customs/imports Frequency of unofficial payments/gifts to deal with customs/imports Frequency of unofficial payments/gifts to deal with customs/imports Frequency of unofficial payments/gifts to deal with customs/imports SHOW CARD Thinking now of unofficial payments/gifts that establishments like this one would make in a given year, please tell me how often would they make payments/gifts for the following purposes: To deal with customs/imports Sensitive question, no clarification can be offered 254 -9 Don't know -8 Refused 1 Never 2 Seldom 3 Sometimes 4 Frequently 5 Very frequently 6 Always Frequency of unofficial payments/gifts to deal with courts Frequency of unofficial payments/gifts to deal with courts Frequency of unofficial payments/gifts to deal with courts Frequency of unofficial payments/gifts to deal with courts Frequency of unofficial payments/gifts to deal with courts SHOW CARD Thinking now of unofficial payments/gifts that establishments like this one would make in a given year, please tell me how often would they make payments/gifts for the following purposes: To deal with courts Sensitive question, no clarification can be offered 254 -9 Don't know -8 Refused 1 Never 2 Seldom 3 Sometimes 4 Frequently 5 Very frequently 6 Always Frequency of unofficial payments/gifts to deal with taxes and tax colle Frequency of unofficial payments/gifts to deal with taxes and tax colle Frequency of unofficial payments/gifts to deal with taxes and tax colle Frequency of unofficial payments/gifts to deal with taxes and tax colle Frequency of unofficial payments/gifts to deal with taxes and tax colle SHOW CARD Thinking now of unofficial payments/gifts that establishments like this one would make in a given year, please tell me how often would they make payments/gifts for the following purposes: To deal with taxes and tax collection Sensitive question, no clarification can be offered 254 -9 Don't know -8 Refused 1 Never 2 Seldom 3 Sometimes 4 Frequently 5 Very frequently 6 Always ECAq41c. Frequency of unofficial payments/gifts to deal with taxes and tax collection Private payments/gifts/other benefits to Parliamentarians - direct impa Private payments/gifts/other benefits to Parliamentarians - direct impa Private payments/gifts/other benefits to Parliamentarians - direct impa Private payments/gifts/other benefits to Parliamentarians - direct impa Private payments/gifts/other benefits to Parliamentarians - direct impa It is often said that firms make unofficial payments/gifts, private payments or other benefits to public officials to gain advantages in the drafting of laws, decrees, regulations, and other binding government decisions. To what extent have the following practices had a direct impact on this establishment? Private payments/gifts or other benefits to Parliamentarians to affect their votes Sensitive question, no clarification can be offered 254 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 No impact 2 Minor impact 3 Moderate impact 4 Major impact 5 Decisive impact ECAq44a. Private payments/gifts/other benefits to Parliamentarians - direct impact Private payments/gifts/other benefits to Government officials - direct Private payments/gifts/other benefits to Government officials - direct Private payments/gifts/other benefits to Government officials - direct Private payments/gifts/other benefits to Government officials - direct Private payments/gifts/other benefits to Government officials - direct It is often said that firms make unofficial payments/gifts, private payments or other benefits to public officials to gain advantages in the drafting of laws, decrees, regulations, and other binding government decisions. To what extent have the following practices had a direct impact on this establishment? Private payments/gifts or other benefits to Government officials to affect the content of government decrees Sensitive question, no clarification can be offered 254 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 No impact 2 Minor impact 3 Moderate impact 4 Major impact 5 Decisive impact ECAq44b. Private payments/gifts/other benefits to Government officials - direct impact Private payments/gifts/other benefits to local/regional officials -dire Private payments/gifts/other benefits to local/regional officials -dire Private payments/gifts/other benefits to local/regional officials -dire Private payments/gifts/other benefits to local/regional officials -dire Private payments/gifts/other benefits to local/regional officials -dire It is often said that firms make unofficial payments/gifts, private payments or other benefits to public officials to gain advantages in the drafting of laws, decrees, regulations, and other binding government decisions. To what extent have the following practices had a direct impact on this establishment? Private payments/gifts or other benefits to local or regional government officials to affect their votes or content of government decrees Sensitive question, no clarification can be offered 254 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 No impact 2 Minor impact 3 Moderate impact 4 Major impact 5 Decisive impact ECAq44c. Private payments/gifts/other benefits to local/regional officials -direct impact Number of times an external consultant hired in last 3 fiscal yrs Number of times an external consultant hired in last 3 fiscal yrs Number of times an external consultant hired in last 3 fiscal yrs Number of times an external consultant hired in last 3 fiscal yrs Number of times an external consultant hired in last 3 fiscal yrs In the last three complete fiscal years, how many times has this establishment hired an external consultant (such as management consultant, engineer, architect, accountant)? 254 -9 Don't know -8 Refused 1 2 3 4 5 6 10 12 16 20 30 50 100 Business skills improvements Business skills improvements Business skills improvements Business skills improvements Business skills improvements What kind of consulting services were provided? Business skills improvements (finance, marketing, communication, basic HR, business plan) 111 143 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss Business process improvements Business process improvements Business process improvements Business process improvements Business process improvements What kind of consulting services were provided? Business process improvements (informational/accounting system or introduction of quality standard) 111 143 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss More sophisticated projects More sophisticated projects More sophisticated projects More sophisticated projects More sophisticated projects What kind of consulting services were provided? More sophisticated projects (restructuring, feasibility study, environmental management and energy efficiency) 111 143 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss Any external consultants hired from local consulting firms? Any external consultants hired from local consulting firms? Any external consultants hired from local consulting firms? Any external consultants hired from local consulting firms? Any external consultants hired from local consulting firms? Were any of these external consultants hired from local consulting firms? 111 143 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Main reason the establishment did not hire an external consultant Main reason the establishment did not hire an external consultant Main reason the establishment did not hire an external consultant Main reason the establishment did not hire an external consultant Main reason the establishment did not hire an external consultant SHOW CARD What was the main reason why this establishment did not hire an external consultant? 141 113 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 No need for external consultants 2 External consultants are too expensive 3 External consultants do not offer the services needed 4 There are no external consultants available 5 Not aware of consultancy services offered 6 Other_ SPONTANEOUS - please specify Sysmiss Main reason the establishment did not hire an external consultant (Other Main reason the establishment did not hire an external consultant (Other Main reason the establishment did not hire an external consultant (Other Main reason the establishment did not hire an external consultant (Other Main reason the establishment did not hire an external consultant (Other What was the main reason why this establishment did not hire an external consultant? Other ECAr20x. Main reason the establishment did not hire an external consultant (Other) Permanent Permanent Permanent Permanent Permanent READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: Now I would like to ask you a few questions about this establishment's labour force. At the end of fiscal year [insert last complete fiscal year], how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable Number of permanent, full-time employees last complete fiscal year are defined as all paid employees that are contracted for a term of one or more fiscal years and/or have a guaranteed renewal of their employment contract and that work up to 8 or more hours per day. All employees and managers (including respondent) should be counted. 254 -9 Don't know -8 Refusal -7 Does not apply 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 32 35 36 39 40 41 42 45 48 49 50 53 60 64 67 70 76 78 80 85 86 90 91 95 100 105 120 140 143 150 154 160 165 200 201 212 232 235 260 280 311 320 400 450 474 520 600 2530 6100 9850 l1. Number of permanent, full-time individuals working at the end of last fiscal yr Permanent Permanent Permanent Permanent Permanent Three fiscal years ago, at the end of fiscal year [insert three complete fiscal years ago], how many permanent, full-time individuals worked in this establishment? Please include all employees and managers INTERVIEWER: include interviewee if applicable Number of permanent, full-time employees three complete fiscal years ago. See definition of permanent, full-time employees in l1 254 -9 Don't know -8 Refusal -7 Does not apply 1 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 32 34 35 36 38 39 40 45 47 50 51 52 53 55 60 61 67 70 75 76 80 84 85 88 89 96 98 100 110 120 130 138 140 143 150 151 180 186 201 220 270 280 307 400 427 500 540 550 600 680 2810 5000 8433 Permanent Permanent Permanent Permanent Permanent INTERVIEWER: READ EACH CATEGORY At the end of fiscal year [insert last complete fiscal year], how many permanent, full-time employees were: Production employees Number of permanent, full-time production employees are employees (up to the line supervisor level) engaged in fabricating, processing, assembling, inspecting, receiving, storing, handling, packing, warehousing, shipping (but not delivering), maintenance, repair, product development, auxiliary production for plant's own use (e.g., power plant), recordkeeping, and other services closely associated with these production operations. Employees above the working-supervisor level are excluded from this item. Number of permanent, full-time non-production employees are those employees not engaged in fabricating, processing, assembling, inspecting, receiving, storing, handling, packing, warehousing, shipping (but not delivering), maintenance, repair, product development, auxiliary production for plant's own use (e.g., power plant), recordkeeping, and other services closely associated with these production operations. Managers and other supervisory personnel with responsibilities for the performance of shop floor supervisors and below are included. Do not include shop floor supervisors. Employees in sales (including driver-salespersons), sales delivery (highway truck drivers and their helpers), janitorial and guard services, advertising, credit, collection, installation and servicing of own products, clerical and routine office functions, executive, purchasing, financing, legal, personnel (including cafeteria, medical, etc.) are included. Also included are employees on the payroll of the manufacturing establishment engaged in the construction of major additions or alterations utilized as a separate work force. Professional, and technical employees are included in this category. 107 147 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 18 19 20 21 22 24 26 28 30 35 37 38 39 40 43 56 60 65 70 84 90 95 100 110 130 150 160 180 188 190 210 250 251 350 400 2180 Sysmiss Permanent Permanent Permanent Permanent Permanent INTERVIEWER: READ EACH CATEGORY At the end of fiscal year [insert last complete fiscal year], how many permanent, full-time employees were: Non-production employees [e.g., managers, administration, sales] Number of permanent, full-time production employees are employees (up to the line supervisor level) engaged in fabricating, processing, assembling, inspecting, receiving, storing, handling, packing, warehousing, shipping (but not delivering), maintenance, repair, product development, auxiliary production for plant's own use (e.g., power plant), recordkeeping, and other services closely associated with these production operations. Employees above the working-supervisor level are excluded from this item. Number of permanent, full-time non-production employees are those employees not engaged in fabricating, processing, assembling, inspecting, receiving, storing, handling, packing, warehousing, shipping (but not delivering), maintenance, repair, product development, auxiliary production for plant's own use (e.g., power plant), recordkeeping, and other services closely associated with these production operations. Managers and other supervisory personnel with responsibilities for the performance of shop floor supervisors and below are included. Do not include shop floor supervisors. Employees in sales (including driver-salespersons), sales delivery (highway truck drivers and their helpers), janitorial and guard services, advertising, credit, collection, installation and servicing of own products, clerical and routine office functions, executive, purchasing, financing, legal, personnel (including cafeteria, medical, etc.) are included. Also included are employees on the payroll of the manufacturing establishment engaged in the construction of major additions or alterations utilized as a separate work force. Professional, and technical employees are included in this category. 107 147 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 20 22 23 25 28 30 33 35 40 47 50 54 60 80 85 100 106 110 120 130 200 350 Sysmiss Permanent Permanent Permanent Permanent Permanent INTERVIEWER: READ EACH CATEGORY At the end of fiscal year [insert last complete fiscal year], how many permanent, full-time employees were: Skilled production workers Numbers of different types of permanent, full-time skilled production workers have some special knowledge or (usually acquired) ability in their work. A skilled worker may have attended a college, university or technical school or, may have learned their skills on the job. Unskilled production worker are unskilled in that it is not required that they have special training, education, or skill to perform their job. 107 147 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 12 13 14 15 16 18 19 20 22 25 26 30 35 37 40 43 45 50 70 75 80 84 85 95 100 110 130 140 160 180 210 225 300 1760 Sysmiss l4a. Number of permanent, full-time individuals who are skilled production workers Permanent Permanent Permanent Permanent Permanent INTERVIEWER: READ EACH CATEGORY At the end of fiscal year [insert last complete fiscal year], how many permanent, full-time employees were: Unskilled production workers Numbers of different types of permanent, full-time skilled production workers have some special knowledge or (usually acquired) ability in their work. A skilled worker may have attended a college, university or technical school or, may have learned their skills on the job. Unskilled production worker are unskilled in that it is not required that they have special training, education, or skill to perform their job. 107 147 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 11 15 18 20 23 25 26 30 40 50 56 90 100 420 Sysmiss l4b. Number of permanent, full-time individuals who are unskilled production workers At the end of fiscal year XXXX At the end of fiscal year XXXX At the end of fiscal year XXXX At the end of fiscal year XXXX At the end of fiscal year XXXX At the end of fiscal year [insert last complete fiscal year], how many permanent full-time employees of this establishment for the following categories were female? 147 107 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 20 22 25 30 32 33 34 35 36 40 49 53 70 90 5000 7993 Sysmiss l5. Number of permanent, full-time individuals working at the end of last fiscal yr who are female Female permanent full-time production workers at the end of last fiscal yr Female permanent full-time production workers at the end of last fiscal yr Female permanent full-time production workers at the end of last fiscal yr Female permanent full-time production workers at the end of last fiscal yr Female permanent full-time production workers at the end of last fiscal yr At the end of fiscal year [insert last complete fiscal year], how many permanent full-time employees of this establishment for the following categories were female? Female permanent full-time production employees Self explanatory 107 147 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 14 15 17 18 20 26 30 35 40 43 50 70 75 80 100 150 Sysmiss Female permanent full-time non-production workers at the end of last fiscal Female permanent full-time non-production workers at the end of last fiscal Female permanent full-time non-production workers at the end of last fiscal Female permanent full-time non-production workers at the end of last fiscal Female permanent full-time non-production workers at the end of last fiscal At the end of fiscal year [insert last complete fiscal year], how many permanent full-time employees of this establishment for the following categories were female? Female permanent full-time non-production employees Self explanatory 107 147 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 8 9 10 11 12 15 16 20 22 25 30 35 40 70 100 Sysmiss l5b. Female permanent full-time non-production workers at the end of last fiscal yr Temporary Temporary Temporary Temporary Temporary How many full-time temporary employees did this establishment employ in fiscal year [insert last complete fiscal year]? (Full-time, temporary workers are all paid short-term (i.e. for less than a fiscal year) employees with no guarantee of renewal of contract employment and that work full-time) Full-time temporary or seasonal employees are defined as all paid short-term (i.e. for less than a fiscal year) employees with no guarantee of renewal of employment contract and work 40 hours or more per week for the term of their contract. 254 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 7 8 9 10 12 25 30 50 60 200 Female temporary Female temporary Female temporary Female temporary Female temporary How many full-time temporary employees employed throughout fiscal year [insert last complete fiscal year], were females? 66 188 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 9 12 15 20 25 Sysmiss l6a. Number of temporary full-time workers employed at the end of last fiscal yr who are female Average employment Average employment Average employment Average employment Average employment What was the average length of employment of all full-time temporary employees in fiscal year [insert last complete fiscal year]? Average length of employment of all full-time temporary or seasonal employees refers to the number of months that the employee was contracted for work that occupied employees for 40 hours or more per week. If average full-time temporary or seasonal employment was for less than one month, enumerator should write 1. 66 188 -9 Don't know -8 Refused 1 Less than one month 2 3 4 5 6 8 9 10 12 Sysmiss l8. Average length of employment of full-time temporary employees in last fiscal yr (months) Average number of yrs of education of typical production worker Average number of yrs of education of typical production worker Average number of yrs of education of typical production worker Average number of yrs of education of typical production worker Average number of yrs of education of typical production worker What is the average number of years of education of a typical permanent full-time production worker employed in this establishment? Average number of years of education of typical production worker (INTERVIEWER: Full secondary education corresponds to 10 years, higher education to 15 years. EDUCATION IN YEARS= NUMBER OF YEARS AT SCHOOL + NUMBER OF YEARS OF PROFESSIONAL EDUCATION, INCLUDING HIGHER EDUCATION. FOR EXAMPLE, SECONDARY (FULL) GENERAL EDUCATION = 10 YEARS, HIGHER = 15 YEARS. IF THE ANSWER IS LESS THAN 6, PLEASE DO ASK AGAIN.) 107 147 -9 Don't know -8 Refused 6 8 10 11 12 13 14 15 16 18 34 35 36 42 Sysmiss Average number of yrs of education of typical female production worker Average number of yrs of education of typical female production worker Average number of yrs of education of typical female production worker Average number of yrs of education of typical female production worker Average number of yrs of education of typical female production worker What is the average number of years of education of a typical permanent full-time production worker employed in this establishment? Average number of years of education of typical female production worker (INTERVIEWER: Full secondary education corresponds to 10 years, higher education to 15 years. EDUCATION IN YEARS= NUMBER OF YEARS AT SCHOOL + NUMBER OF YEARS OF PROFESSIONAL EDUCATION, INCLUDING HIGHER EDUCATION. FOR EXAMPLE, SECONDARY (FULL) GENERAL EDUCATION = 10 YEARS, HIGHER = 15 YEARS. IF THE ANSWER IS LESS THAN 6, PLEASE DO ASK AGAIN.) 107 147 -9 Don't know -8 Refused -7 NO FEMALE PRODUCTION WORKERS 6 7 8 9 10 11 12 13 14 15 17 21 28 42 Sysmiss % of full time employees who completed a university degree % of full time employees who completed a university degree % of full time employees who completed a university degree % of full time employees who completed a university degree % of full time employees who completed a university degree What percent of this establishment's labor force employed at the end of fiscal year [insert last complete fiscal year] had a university degree? 254 -9 Don't know -8 Refused 1 2 3 4 5 6 7 8 10 12 13 14 15 17 18 20 25 30 33 40 50 60 66 70 80 84 90 95 100 Formal training programs for permanent Formal training programs for permanent Formal training programs for permanent Formal training programs for permanent Formal training programs for permanent Over fiscal year [insert last complete fiscal year], did this establishment have formal training programs for its permanent, full-time employees? Formal training has a structured and defined curriculum. Formal training may include classroom work, seminars, lectures, workshops, and audio-visual presentations and demonstrations. This does not include training to familiarize employees with equipment and machinery on the shop floor, training aimed at familiarizing employees with the establishment's standard operation procedures, or employee orientation at the beginning of an employee's tenure. In-house training may be conducted by other non-supervisory employees of the establishment, the establishment's supervisors or managers, or the establishments training centers. 254 -9 Don't know -8 Refused 1 Yes 2 No l10. Formal training programs for permanent full-time employees over last fiscal yr? % of production full-time permanent employees that received formal trainin % of production full-time permanent employees that received formal trainin % of production full-time permanent employees that received formal trainin % of production full-time permanent employees that received formal trainin % of production full-time permanent employees that received formal trainin Referring to the training programs run over fiscal year [insert last complete fiscal year], what percent of permanent, full-time employees of the following categories received formal training? Production full-time permanent employees trained Percentage of production vs. non-production employees that were trained. Self-explanatory 57 197 -9 Don't know -8 Refused 4 15 20 30 50 60 63 70 80 90 95 100 Sysmiss l11a. % of production full-time permanent employees that received formal training % of non-production full-time permanent employees that received formal tra % of non-production full-time permanent employees that received formal tra % of non-production full-time permanent employees that received formal tra % of non-production full-time permanent employees that received formal tra % of non-production full-time permanent employees that received formal tra Referring to the training programs run over fiscal year [insert last complete fiscal year], what percent of permanent, full-time employees of the following categories received formal training? Non-production full-time permanent employees trained Percentage of production vs. non-production employees that were trained. Self-explanatory 57 197 -9 Don't know -8 Refused 2 5 10 20 30 50 60 70 80 85 90 95 100 Sysmiss l11b. % of non-production full-time permanent employees that received formal training Labor regulations - obstacle to current operations Labor regulations - obstacle to current operations Labor regulations - obstacle to current operations Labor regulations - obstacle to current operations Labor regulations - obstacle to current operations SHOW CARD Using the response options on the card; To what degree are Labor Regulations an obstacle to the current operations of this establishment? 1) Self-explanatory 2) Sensitive question, no clarification can be offered 254 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total costs if labor regulations no longer an obstacle Change in total costs if labor regulations no longer an obstacle Change in total costs if labor regulations no longer an obstacle Change in total costs if labor regulations no longer an obstacle Change in total costs if labor regulations no longer an obstacle Would your total annual costs increase, remain the same or decrease over the next fiscal year if labor regulations are no longer an obstacle? 173 81 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss Expected % increase in total costs - labor regulations no obstacle Expected % increase in total costs - labor regulations no obstacle Expected % increase in total costs - labor regulations no obstacle Expected % increase in total costs - labor regulations no obstacle Expected % increase in total costs - labor regulations no obstacle By what percentage would your total annual costs INCREASE in the next fiscal year? 15 239 -9 Don't know -8 Refused 2 3 5 10 15 Sysmiss Expected % decrease in total costs - labor regulations no obstacle Expected % decrease in total costs - labor regulations no obstacle Expected % decrease in total costs - labor regulations no obstacle Expected % decrease in total costs - labor regulations no obstacle Expected % decrease in total costs - labor regulations no obstacle By what percentage would your total annual costs DECREASE in the next fiscal year? 70 184 -9 Don't know -8 Refused 1 2 3 5 6 7 10 15 20 25 30 Sysmiss Inadequately educated workforce - obstacle to current operations Inadequately educated workforce - obstacle to current operations Inadequately educated workforce - obstacle to current operations Inadequately educated workforce - obstacle to current operations Inadequately educated workforce - obstacle to current operations SHOW CARD Using the response options on the card; To what degree is an Inadequately Educated Workforce an obstacle to the current operations of this establishment? 1) Self-explanatory 2) Sensitive question, no clarification can be offered 254 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Change in total sales if inadequately educated workforce no longer an obstacle Change in total sales if inadequately educated workforce no longer an obstacle Change in total sales if inadequately educated workforce no longer an obstacle Change in total sales if inadequately educated workforce no longer an obstacle Change in total sales if inadequately educated workforce no longer an obstacle Would your total annual sales increase, remain the same or decrease over the next fiscal year if an inadequately educated workforce is no longer an obstacle? 160 94 -9 Don't know -8 Refused 1 Increase 2 Remain the same 3 Decrease Sysmiss ECAl31b1. Change in total sales if inadequately educated workforce no longer an obstacle Expected % increase in total sales - inadequately educated workforce no Expected % increase in total sales - inadequately educated workforce no Expected % increase in total sales - inadequately educated workforce no Expected % increase in total sales - inadequately educated workforce no Expected % increase in total sales - inadequately educated workforce no By what percentage would your total annual sales INCREASE in the next fiscal year? 68 186 -9 Don't know -8 Refused 1 2 3 5 8 10 15 18 20 25 30 40 50 Sysmiss ECAl31b2. Expected % increase in total sales - inadequately educated workforce no obstacle Expected % decrease in total sales - inadequately educated workforce no Expected % decrease in total sales - inadequately educated workforce no Expected % decrease in total sales - inadequately educated workforce no Expected % decrease in total sales - inadequately educated workforce no Expected % decrease in total sales - inadequately educated workforce no By what percentage would your total annual sales DECREASE in the next fiscal year? 12 242 -9 Don't know -8 Refused 1 3 5 10 15 20 30 Sysmiss ECAl31b3. Expected % decrease in total sales - inadequately educated workforce no obstacle Business environment - biggest obstacle faced Business environment - biggest obstacle faced Business environment - biggest obstacle faced Business environment - biggest obstacle faced Business environment - biggest obstacle faced 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next set of questions is designed to get a general picture of your opinion about the business environment that affects your operations. 2) SHOW CARD (DO NOT READ OUT) By looking at card [insert card number] can you tell me which of the elements of the business environment included in the list, if any, currently represents the biggest obstacle faced by this establishment? INTERVIEWER: ONE ANSWER ONLY 254 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Access to finance 2 Access to land 3 Business licensing and permits 4 Corruption 5 Courts 6 Crime_ theft and disorder 7 Customs and trade regulations 8 Electricity 9 Inadequately educated workforce 10 Labor regulations 11 Political instability 12 Practices of competitors in the informal sector 13 Tax administration 14 Tax rates 15 Transport Card rotation number (pre-defined) Card rotation number (pre-defined) Card rotation number (pre-defined) Card rotation number (pre-defined) Card rotation number (pre-defined) SHOW CARD By looking at card [insert card number] can you tell me which of the elements of the business environment included in the list, if any, currently represents the biggest obstacle faced by this establishment? Rotation (option 1, 2 or 3) 254 -8 Refused 1 Option 1 2 Option 2 3 Option 3 Total cost of labor (LCU) Total cost of labor (LCU) Total cost of labor (LCU) Total cost of labor (LCU) Total cost of labor (LCU) 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The purpose of the following questions is to allow us to estimate the productivity of establishments like this one. Estimates are made at the aggregate level so the information you provide below will be compiled with the information from other establishments. It is important that this information be as accurate as possible. The individual data are treated as confidential - the identity of your establishment will not be revealed at any point. Please provide the following information from the financial statements of this establishment. 2) READ OUT For fiscal year [insert last complete fiscal year], please provide the following information about this establishment: Total annual cost of labor (including wages, salaries, bonuses, social security payments) Total cost of labor, including wages, salaries and benefits is the total annual wages and all annual benefits, including food, transport, social security (i.e. pensions, medical insurance, and unemployment insurance). Raw materials and intermediate goods (M) is the cost of all inputs in the production activity. This is usually an item directly taken from the financial statements Total annual cost of finished goods and materials purchased to resell: (S) is the cost of all finished goods and materials purchased to be resold. Fuel (M) is the total annual cost of all fuels consumed for heat, power, transportation, or the generation of electricity. Do not include the estimated costs of fuels, such as sawdust or blast furnace gas, produced as a byproduct of your manufacturing activities. Include anthracite and bituminous coal, coke, natural and manufactured gas, fuel oil, liquefied petroleum gas, gasoline, and all other fuels, including purchased steam. Be sure to include fuel used to power delivery trucks, fork lifts, or other motor vehicles associated with the establishment. Electricity is the total annual cost of electric energy purchased from public or private utility companies or received from other establishments that belong to the same firm. Exclude the value of electricity generated and used at this establishment. Total annual depreciation is the amortization of fixed assets due to the wearing down and/or obsolescence 254 -9 Don't know -8 Refusal -7 Does not apply 24 30 10000 20000 30000 36000 45000 135072 200000 204000 220000 300000 350000 360000 400000 412000 420000 460000 500000 550000 900000 1000000 1200000 1260000 1300000 1360000 1400000 1440000 1500000 1700000 1800000 1920000 2000000 2040000 2152000 2200000 2350000 2400000 2500000 2521000 2731000 2780000 3000000 3120000 3200000 3500000 3600000 4000000 4100000 4200000 4365000 4500000 4632000 4800000 4950000 5000000 5500000 6000000 6500000 6700000 6900000 7000000 7600000 7869000 8000000 8400000 8500000 8507000 9000000 10000000 10100000 10300000 10500000 10707000 11000000 12000000 14000000 15000000 16000000 18000000 18330700 20000000 22000000 22800000 25000000 26000000 28000000 30000000 32000000 33662800 38000000 42910000 49533000 50000000 54000000 59000000 72000000 74500000 80000000 102000000 120000000 143000000 180000000 280000000 5000000000 Total cost of raw materials and intermediate goods used in production (LCU) Total cost of raw materials and intermediate goods used in production (LCU) Total cost of raw materials and intermediate goods used in production (LCU) Total cost of raw materials and intermediate goods used in production (LCU) Total cost of raw materials and intermediate goods used in production (LCU) For fiscal year [insert last complete fiscal year], please provide the following information about this establishment: Total annual cost of raw materials and intermediate goods used in production Total cost of labor, including wages, salaries and benefits is the total annual wages and all annual benefits, including food, transport, social security (i.e. pensions, medical insurance, and unemployment insurance). Raw materials and intermediate goods (M) is the cost of all inputs in the production activity. This is usually an item directly taken from the financial statements Total annual cost of finished goods and materials purchased to resell: (S) is the cost of all finished goods and materials purchased to be resold. Fuel (M) is the total annual cost of all fuels consumed for heat, power, transportation, or the generation of electricity. Do not include the estimated costs of fuels, such as sawdust or blast furnace gas, produced as a byproduct of your manufacturing activities. Include anthracite and bituminous coal, coke, natural and manufactured gas, fuel oil, liquefied petroleum gas, gasoline, and all other fuels, including purchased steam. Be sure to include fuel used to power delivery trucks, fork lifts, or other motor vehicles associated with the establishment. Electricity is the total annual cost of electric energy purchased from public or private utility companies or received from other establishments that belong to the same firm. Exclude the value of electricity generated and used at this establishment. Total annual depreciation is the amortization of fixed assets due to the wearing down and/or obsolescence 107 147 -9 Don't know -8 Refusal -7 Does not apply 24 50000 500000 741000 1000000 1050000 1250000 1500000 1995000 2000000 2500000 3000000 3500000 4000000 4500000 5500000 6000000 6500000 6918000 7000000 7403000 8000000 10000000 10500000 12000000 13700000 15000000 20000000 22000000 22400000 25000000 28000000 30000000 30559000 35000000 42000000 50000000 52000000 74000000 75000000 78000000 80000000 130000000 143000000 200000000 250000000 300000000 526000000 540000000 1100000000 Sysmiss Total costs of fuel (LCU) Total costs of fuel (LCU) Total costs of fuel (LCU) Total costs of fuel (LCU) Total costs of fuel (LCU) For fiscal year [insert last complete fiscal year], please provide the following information about this establishment: Total annual costs of fuel Total cost of labor, including wages, salaries and benefits is the total annual wages and all annual benefits, including food, transport, social security (i.e. pensions, medical insurance, and unemployment insurance). Raw materials and intermediate goods (M) is the cost of all inputs in the production activity. This is usually an item directly taken from the financial statements Total annual cost of finished goods and materials purchased to resell: (S) is the cost of all finished goods and materials purchased to be resold. Fuel (M) is the total annual cost of all fuels consumed for heat, power, transportation, or the generation of electricity. Do not include the estimated costs of fuels, such as sawdust or blast furnace gas, produced as a byproduct of your manufacturing activities. Include anthracite and bituminous coal, coke, natural and manufactured gas, fuel oil, liquefied petroleum gas, gasoline, and all other fuels, including purchased steam. Be sure to include fuel used to power delivery trucks, fork lifts, or other motor vehicles associated with the establishment. Electricity is the total annual cost of electric energy purchased from public or private utility companies or received from other establishments that belong to the same firm. Exclude the value of electricity generated and used at this establishment. Total annual depreciation is the amortization of fixed assets due to the wearing down and/or obsolescence 107 147 -9 Don't know -8 Refusal -7 Does not apply 5 20000 25000 30000 60000 100000 120000 130000 135661 144000 150000 200000 240000 250000 270000 280000 296000 302000 320000 400000 500000 520000 550000 593000 600000 900000 950000 1000000 1500000 2000000 2500000 3000000 3300000 4000000 5000000 6000000 12000000 25000000 40000000 Sysmiss Total costs of electricity (LCU) Total costs of electricity (LCU) Total costs of electricity (LCU) Total costs of electricity (LCU) Total costs of electricity (LCU) For fiscal year [insert last complete fiscal year], please provide the following information about this establishment: Total annual costs of electricity Total cost of labor, including wages, salaries and benefits is the total annual wages and all annual benefits, including food, transport, social security (i.e. pensions, medical insurance, and unemployment insurance). Raw materials and intermediate goods (M) is the cost of all inputs in the production activity. This is usually an item directly taken from the financial statements Total annual cost of finished goods and materials purchased to resell: (S) is the cost of all finished goods and materials purchased to be resold. Fuel (M) is the total annual cost of all fuels consumed for heat, power, transportation, or the generation of electricity. Do not include the estimated costs of fuels, such as sawdust or blast furnace gas, produced as a byproduct of your manufacturing activities. Include anthracite and bituminous coal, coke, natural and manufactured gas, fuel oil, liquefied petroleum gas, gasoline, and all other fuels, including purchased steam. Be sure to include fuel used to power delivery trucks, fork lifts, or other motor vehicles associated with the establishment. Electricity is the total annual cost of electric energy purchased from public or private utility companies or received from other establishments that belong to the same firm. Exclude the value of electricity generated and used at this establishment. Total annual depreciation is the amortization of fixed assets due to the wearing down and/or obsolescence 254 -9 Don't know -8 Refusal -7 Does not apply 5 20 6000 6100 14000 15000 20000 25000 30000 35000 36000 39000 40000 42000 50000 50400 60000 65000 70000 72000 78000 80000 90000 100000 110000 120000 130000 144000 150000 156000 169000 190000 200000 240000 250000 280000 300000 339000 350000 380000 400000 404000 450000 500000 510000 542000 600000 700000 768559 800000 830000 850000 900000 965000 1000000 1100000 1200000 1300000 2000000 2400000 2500000 3000000 3400000 4000000 4500000 5000000 6000000 6134000 7000000 8000000 10000000 12000000 13000000 15000000 30000000 32000000 70000000 90000000 Total rental cost of machinery Total rental cost of machinery Total rental cost of machinery Total rental cost of machinery Total rental cost of machinery From the financial reports for fiscal year [insert last complete fiscal year], please provide the following information about this establishment: Total annual cost of labor including wages, salaries, bonuses, social security payments 107 147 -9 Don't know -8 Refusal -7 Does not apply 50000 60000 100000 250000 336000 500000 600000 800000 1000000 1200000 2000000 5000000 6000000 8500000 24000000 Sysmiss Total rental cost of land and buildings Total rental cost of land and buildings Total rental cost of land and buildings Total rental cost of land and buildings Total rental cost of land and buildings From the financial reports for fiscal year [insert last complete fiscal year], please provide the following information about this establishment: 107 147 -9 Don't know -8 Refusal -7 Does not apply 3000 25000 30000 80000 100000 150000 300000 324000 330000 350000 360000 450000 540000 562000 600000 650000 665000 700000 850000 1000000 1500000 2000000 2600000 3200000 6000000 6522000 Sysmiss Other cost of production not included above Other cost of production not included above Other cost of production not included above Other cost of production not included above Other cost of production not included above From the financial reports for fiscal year [insert last complete fiscal year], please provide the following information about this establishment: 107 147 -9 Don't know -8 Refusal -7 Does not apply 10 25000 40000 50000 72000 100000 320000 500000 600000 880000 1000000 1749000 2000000 3000000 6000000 10000000 14000000 23673220 24000000 37000000 40000000 70000000 150000000 Sysmiss Total annual cost of finished goods and materials purchased to resell Total annual cost of finished goods and materials purchased to resell Total annual cost of finished goods and materials purchased to resell Total annual cost of finished goods and materials purchased to resell Total annual cost of finished goods and materials purchased to resell For fiscal year [insert last complete fiscal year], please provide the following information about this establishment: Total annual cost of finished goods/materials bought to resell Total cost of labor, including wages, salaries and benefits is the total annual wages and all annual benefits, including food, transport, social security (i.e. pensions, medical insurance, and unemployment insurance). Raw materials and intermediate goods (M) is the cost of all inputs in the production activity. This is usually an item directly taken from the financial statements Total annual cost of finished goods and materials purchased to resell: (S) is the cost of all finished goods and materials purchased to be resold. Fuel (M) is the total annual cost of all fuels consumed for heat, power, transportation, or the generation of electricity. Do not include the estimated costs of fuels, such as sawdust or blast furnace gas, produced as a byproduct of your manufacturing activities. Include anthracite and bituminous coal, coke, natural and manufactured gas, fuel oil, liquefied petroleum gas, gasoline, and all other fuels, including purchased steam. Be sure to include fuel used to power delivery trucks, fork lifts, or other motor vehicles associated with the establishment. Electricity is the total annual cost of electric energy purchased from public or private utility companies or received from other establishments that belong to the same firm. Exclude the value of electricity generated and used at this establishment. Total annual depreciation is the amortization of fixed assets due to the wearing down and/or obsolescence 53 201 -9 Don't know -8 Refusal -7 Does not apply 70 5900 200000 250000 600000 1000000 1200000 1500000 2000000 3000000 3200000 5400000 6000000 6500000 7000000 8000000 10000000 14000000 25000000 27000000 30000000 34000000 60000000 62500000 110000000 860000000 Sysmiss Net book value of machinery Net book value of machinery Net book value of machinery Net book value of machinery Net book value of machinery At the end of fiscal year [insert last complete fiscal year], what was the net book value, that is the value of assets after depreciation, of the following: Machinery, vehicles, and equipment Net book value equals the purchase value minus depreciation. The net book value represents the actual cost of assets at the time they were acquired, including all costs incurred in making the assets usable (such as transportation and installation) minus depreciation accumulated since the date of purchase. Included in the assets are all buildings, structures, machinery, and equipment (production, office, and transportation equipment) for which depreciation reserves are maintained. Accordingly, the value of assets at the end of the year includes the value of construction in progress. 107 147 -9 Don't know -8 Refusal -7 Does not apply 300 350 60000 100000 200000 500000 700000 825000 1000000 1120000 1200000 1606000 1736000 2000000 2500000 2671854 3000000 3500000 3528000 4000000 5000000 7800000 8000000 9000000 10000000 12000000 13000000 14546000 17180000 28000000 30000000 40000000 50000000 60000000 83000000 95000000 160000000 170000000 200000000 397000000 400000000 Sysmiss Net book value of land and buildings (LCU) Net book value of land and buildings (LCU) Net book value of land and buildings (LCU) Net book value of land and buildings (LCU) Net book value of land and buildings (LCU) At the end of fiscal year [insert last complete fiscal year], what was the net book value, that is the value of assets after depreciation, of the following: Land and buildings Net book value equals the purchase value minus depreciation. The net book value represents the actual cost of assets at the time they were acquired, including all costs incurred in making the assets usable (such as transportation and installation) minus depreciation accumulated since the date of purchase. Included in the assets are all buildings, structures, machinery, and equipment (production, office, and transportation equipment) for which depreciation reserves are maintained. Accordingly, the value of assets at the end of the year includes the value of construction in progress. 107 147 -9 Don't know -8 Refusal -7 Does not apply 200 150000 800000 1000000 1500000 2000000 2100000 2200000 3000000 3068000 3233000 4500000 5000000 6000000 8000000 9000000 10000000 12000000 12500000 13000000 13762000 14000000 15000000 16822000 18000000 18072000 20000000 27000000 30000000 32000000 37130000 42000000 60000000 77000000 200000000 235000000 238000000 307000000 1400000000 Sysmiss Replacement cost for machinery Replacement cost for machinery Replacement cost for machinery Replacement cost for machinery Replacement cost for machinery Hypothetically, if this establishment were to purchase the assets it uses now, in their current condition, how much would they cost? Machinery, vehicles, and equipment This question is designed to ascertain the market value of the establishment's assets. Data on equipment is the most important. You can ask the manager to estimate the market value if all of the equipment, land and buildings were sold on the open market. If the respondent states that there is no market, ask how much the respondent would be willing to pay for the capital, knowing what it can produce in its current condition. Estimate how much it would cost to buy machinery in the current market which is similar in terms of age and characteristics. This estimate is to give an indication of the capital intensity of the firm. Keep in mind that it is one of the most important questions on the questionnaire. 107 147 -9 Don't know -8 Refusal -7 Does not apply 400 250000 500000 600000 1500000 1900000 2000000 2200000 2250000 2500000 3000000 3500000 4000000 4500000 5000000 6000000 6800000 9000000 10000000 12000000 14000000 15000000 20000000 25000000 30000000 35000000 50000000 75000000 82000000 83000000 120000000 300000000 397000000 520000000 1000000000 15000000000 Sysmiss Replacement cost for land and buildings (LCU) Replacement cost for land and buildings (LCU) Replacement cost for land and buildings (LCU) Replacement cost for land and buildings (LCU) Replacement cost for land and buildings (LCU) Hypothetically, if this establishment were to purchase the assets it uses now, in their current condition, how much would they cost? Land and buildings This question is designed to ascertain the market value of the establishment's assets. Data on equipment is the most important. You can ask the manager to estimate the market value if all of the equipment, land and buildings were sold on the open market. If the respondent states that there is no market, ask how much the respondent would be willing to pay for the capital, knowing what it can produce in its current condition. Estimate how much it would cost to buy machinery in the current market which is similar in terms of age and characteristics. This estimate is to give an indication of the capital intensity of the firm. Keep in mind that it is one of the most important questions on the questionnaire. 107 147 -9 Don't know -8 Refusal -7 Does not apply 400 1000000 1500000 2800000 3000000 4000000 4500000 5000000 6000000 7500000 8000000 9500000 10000000 12000000 15000000 24000000 25000000 30000000 35000000 40000000 42000000 50000000 75000000 100000000 300000000 307000000 350000000 380000000 1500000000 Sysmiss Expectations about annual sales in next fiscal yr Expectations about annual sales in next fiscal yr Expectations about annual sales in next fiscal yr Expectations about annual sales in next fiscal yr Expectations about annual sales in next fiscal yr In the next fiscal year, do you expect this establishment?s annual sales to increase, stay the same or decrease? 254 -9 Don't know -8 Refused 1 Increase 2 Stay the same 3 Decrease % of expected increase in annual sales in the next fiscal yr % of expected increase in annual sales in the next fiscal yr % of expected increase in annual sales in the next fiscal yr % of expected increase in annual sales in the next fiscal yr % of expected increase in annual sales in the next fiscal yr By what percentage do you expect this establishment's annual sales to INCREASE? 99 155 -9 Don't know -8 Refused 2 3 4 5 7 8 10 12 15 18 20 30 36 40 41 50 80 Sysmiss % of expected decrease in annual sales in the next fiscal yr % of expected decrease in annual sales in the next fiscal yr % of expected decrease in annual sales in the next fiscal yr % of expected decrease in annual sales in the next fiscal yr % of expected decrease in annual sales in the next fiscal yr By what percentage do you expect this establishment's annual sales to DECREASE? 41 213 -9 Don't know -8 Refused 2 3 5 9 10 15 18 20 25 30 40 75 Sysmiss Perception of corruption - Town no. 1 Perception of corruption - Town no. 1 Perception of corruption - Town no. 1 Perception of corruption - Town no. 1 Perception of corruption - Town no. 1 1) THE FOLLOWING QUESTION IS AIMED AT UNDERSTANDING HOW BUSINESS PERCIEVE THE INFORMAL PAYMENTS 2) SHOW CARD 3) READ OUT Imagine there are 5 towns, and in each town please imagine some firm which is of similar size as yours. The firm needs to get some permit from the authorities. The situation with informal payments somewhat differs across the towns. In town #1, it is not difficult to obtain the permit without giving a bribe, but an informal payment can facilitate or speed up obtaining the permit. Would you say that in this town, corruption is an obstacle to the current operations of the firm? If yes, to which degree? 254 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Perception of corruption - Town no. 2 Perception of corruption - Town no. 2 Perception of corruption - Town no. 2 Perception of corruption - Town no. 2 Perception of corruption - Town no. 2 1) THE FOLLOWING QUESTION IS AIMED AT UNDERSTANDING HOW BUSINESS PERCIEVE THE INFORMAL PAYMENTS 2) SHOW CARD 3) READ OUT Imagine there are 5 towns, and in each town please imagine some firm which is of similar size as yours. The firm needs to get some permit from the authorities. The situation with informal payments somewhat differs across the towns. In town #2, the bureaucrats never take bribes. It is possible to get the permit following the rules, but it takes quite a long time. Would you say that in this town, the law-obedience of the bureaucrats is an obstacle to the current operations of the firm? (If yes, to which degree?) 254 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Perception of corruption - Town no. 3 Perception of corruption - Town no. 3 Perception of corruption - Town no. 3 Perception of corruption - Town no. 3 Perception of corruption - Town no. 3 1) THE FOLLOWING QUESTION IS AIMED AT UNDERSTANDING HOW BUSINESS PERCIEVE THE INFORMAL PAYMENTS 2) SHOW CARD 3) READ OUT Imagine there are 5 towns, and in each town please imagine some firm which is of similar size as yours. The firm needs to get some permit from the authorities. The situation with informal payments somewhat differs across the towns. In town #3, it is very difficult to obtain permit without the informal payments. But even when you make a payment, the success is not guaranteed. Would you say that in this town, corruption is an obstacle to the current operations of the firm? (If yes, to which degree?) 254 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Perception of corruption - Town no. 4 Perception of corruption - Town no. 4 Perception of corruption - Town no. 4 Perception of corruption - Town no. 4 Perception of corruption - Town no. 4 1) THE FOLLOWING QUESTION IS AIMED AT UNDERSTANDING HOW BUSINESS PERCIEVE THE INFORMAL PAYMENTS 2) SHOW CARD 3) READ OUT Imagine there are 5 towns, and in each town please imagine some firm which is of similar size as yours. The firm needs to get some permit from the authorities. The situation with informal payments somewhat differs across the towns. In town #4, it is very difficult to obtain permit without the informal payments. But when you make a payment, the success is guaranteed. Would you say that in this town, corruption is an obstacle to the current operations of the firm? (If yes, to which degree?) 254 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Perception of corruption - Town no. 5 Perception of corruption - Town no. 5 Perception of corruption - Town no. 5 Perception of corruption - Town no. 5 Perception of corruption - Town no. 5 1) THE FOLLOWING QUESTION IS AIMED AT UNDERSTANDING HOW BUSINESS PERCIEVE THE INFORMAL PAYMENTS 2) SHOW CARD 3) READ OUT Imagine there are 5 towns, and in each town please imagine some firm which is of similar size as yours. The firm needs to get some permit from the authorities. The situation with informal payments somewhat differs across the towns. In town #5, the situation in general is the same as in town ?4. Besides that, it is know that the upper-level bureaucracy of this town is involved in illegal activities. Would you say that in this town, corruption is an obstacle to the current operations of the firm? (If yes, to which degree?) 254 -9 Don't know -8 Refused -7 DOES NOT APPLY No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Main respondent's yrs with the firm Main respondent's yrs with the firm Main respondent's yrs with the firm Main respondent's yrs with the firm Main respondent's yrs with the firm Please complete the following information about the interviewee(s) 254 -8 Refused 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 30 32 Main respondent's yrs in the position Main respondent's yrs in the position Main respondent's yrs in the position Main respondent's yrs in the position Main respondent's yrs in the position Please complete the following information about the interviewee(s) 254 -8 Refused 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 32 Main respondent's gender Main respondent's gender Main respondent's gender Main respondent's gender Main respondent's gender Please complete the following information about the interviewee(s) 254 -8 Refused 1 Male 2 Female Second respondent's yrs with the firm Second respondent's yrs with the firm Second respondent's yrs with the firm Second respondent's yrs with the firm Second respondent's yrs with the firm Please complete the following information about the interviewee(s) 254 -8 Refused -7 does not apply code 1 2 3 5 7 8 10 11 13 14 15 19 20 21 22 Second respondent's yrs in the position Second respondent's yrs in the position Second respondent's yrs in the position Second respondent's yrs in the position Second respondent's yrs in the position Please complete the following information about the interviewee(s) 254 -8 Refused -7 does not apply code 1 2 3 5 7 8 10 11 13 14 15 18 19 20 21 22 Second respondent's gender Second respondent's gender Second respondent's gender Second respondent's gender Second respondent's gender Please complete the following information about the interviewee(s) 254 -8 Refused -7 does not apply code 1 Male 2 Female Third respondent's yrs with the firm Third respondent's yrs with the firm Third respondent's yrs with the firm Third respondent's yrs with the firm Third respondent's yrs with the firm Please complete the following information about the interviewee(s) 254 -8 Refused -7 does not apply code 2 7 8 10 19 20 22 Third respondent's yrs in the position Third respondent's yrs in the position Third respondent's yrs in the position Third respondent's yrs in the position Third respondent's yrs in the position Please complete the following information about the interviewee(s) 254 -8 Refused -7 does not apply code 2 7 8 10 19 20 22 Third respondent's gender Third respondent's gender Third respondent's gender Third respondent's gender Third respondent's gender Please complete the following information about the interviewee(s) 254 -8 Refused -7 does not apply code 1 Male 2 Female Time face-to-face main interview ends: Day Time face-to-face main interview ends: Day Time face-to-face main interview ends: Day Time face-to-face main interview ends: Day Time face-to-face main interview ends: Day Time face-to-face interview ends 254 -8 Refused 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Time face-to-face main interview ends: Month Time face-to-face main interview ends: Month Time face-to-face main interview ends: Month Time face-to-face main interview ends: Month Time face-to-face main interview ends: Month Time face-to-face interview ends 254 -8 Refused 1 2 3 4 6 7 8 9 10 11 12 Time face-to-face main interview ends: Year Time face-to-face main interview ends: Year Time face-to-face main interview ends: Year Time face-to-face main interview ends: Year Time face-to-face main interview ends: Year Time face-to-face interview ends 254 -9 Don't know -8 Refusal -7 Does not apply 2013 2014 Time face-to-face main interview ends: Hour Time face-to-face main interview ends: Hour Time face-to-face main interview ends: Hour Time face-to-face main interview ends: Hour Time face-to-face main interview ends: Hour Time face-to-face interview ends 254 -8 Refused 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Time face-to-face main interview ends: Minutes Time face-to-face main interview ends: Minutes Time face-to-face main interview ends: Minutes Time face-to-face main interview ends: Minutes Time face-to-face main interview ends: Minutes Time face-to-face interview ends 254 -8 Refused 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 Truthfullness of responses to questions regarding opinions and perceptions Truthfullness of responses to questions regarding opinions and perceptions Truthfullness of responses to questions regarding opinions and perceptions Truthfullness of responses to questions regarding opinions and perceptions Truthfullness of responses to questions regarding opinions and perceptions INTERVIEWERS PLEASE ANSWER AT END OF THE INTERVIEW It is my perception that the responses to the questions regarding opinions and perceptions: Truthful Somewhat truthful Not truthful 254 -8 Refused 1 Truthful 2 Somewhat truthful 3 Not truthful Accuracy of responses to questions regarding figures Accuracy of responses to questions regarding figures Accuracy of responses to questions regarding figures Accuracy of responses to questions regarding figures Accuracy of responses to questions regarding figures The responses to the questions regarding figures (productivity and employment numbers): 254 -8 Refused 1 Are taken directly from establishment records 2 Are estimates computed with some precision 3 Are arbitrary and unreliable numbers 4 Are partially taken directly from establishment records and partially estimated Questionnaire completion information Questionnaire completion information Questionnaire completion information Questionnaire completion information Questionnaire completion information SUPERVISORS PLEASE ANSWER This questionnaire was completed in: One visit in face-to-face interview with one person One visit in face-to-face interview with different managers/staff Several visits If answer is 1 then STOP HERE 254 -8 Refused 1 One visit in face-to-face interview with one person 2 One visit in face-to-face interview with different managers/staff 3 Several visits Estimate duration of the whole interview: Hours Estimate duration of the whole interview: Hours Estimate duration of the whole interview: Hours Estimate duration of the whole interview: Hours Estimate duration of the whole interview: Hours 1) SUPERVISORS PLEASE ANSWER 2) If option 2 or 3 in A.18, estimate duration of the whole interview 27 227 -8 Refused 1 Sysmiss Estimated duration of the whole interview: Minutes Estimated duration of the whole interview: Minutes Estimated duration of the whole interview: Minutes Estimated duration of the whole interview: Minutes Estimated duration of the whole interview: Minutes 1) SUPERVISORS PLEASE ANSWER 2) If option 2 or 3 in A.18, estimate duration of the whole interview 27 227 -8 Refused 5 16 19 20 21 25 26 29 32 33 35 36 38 40 42 44 48 50 53 56 Sysmiss Given innovation module? Given innovation module? Given innovation module? Given innovation module? Given innovation module? 254 -8 Refused 1 Yes 2 No Mode of questionnaire implementation Mode of questionnaire implementation Mode of questionnaire implementation Mode of questionnaire implementation Mode of questionnaire implementation 184 70 -8 Refused 1 Face-to-face interview_ immediately after the main survey 2 Face-to-face interview_ second visit 3 Phone interview 4 Other_ please can you specify Sysmiss Mode of questionnaire implementation (Other) Mode of questionnaire implementation (Other) Mode of questionnaire implementation (Other) Mode of questionnaire implementation (Other) Mode of questionnaire implementation (Other) Time innovation module starts: Day Time innovation module starts: Day Time innovation module starts: Day Time innovation module starts: Day Time innovation module starts: Day 184 70 -8 Refused 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Sysmiss Time innovation module starts: Month Time innovation module starts: Month Time innovation module starts: Month Time innovation module starts: Month Time innovation module starts: Month 184 70 -8 Refused 1 2 3 4 6 7 8 9 10 11 12 Sysmiss Time innovation module starts: Year Time innovation module starts: Year Time innovation module starts: Year Time innovation module starts: Year Time innovation module starts: Year 184 70 -9 Don't know -8 Refusal -7 Does not apply 2013 2014 Sysmiss Time innovation module starts: Hour Time innovation module starts: Hour Time innovation module starts: Hour Time innovation module starts: Hour Time innovation module starts: Hour 184 70 -8 Refused 7 8 9 10 11 12 13 14 15 16 17 18 19 Sysmiss Time innovation module starts: Minutes Time innovation module starts: Minutes Time innovation module starts: Minutes Time innovation module starts: Minutes Time innovation module starts: Minutes 184 70 -8 Refused 1 2 4 5 6 7 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 Sysmiss No. of new/significantly improved products/services introduced over last No. of new/significantly improved products/services introduced over last No. of new/significantly improved products/services introduced over last No. of new/significantly improved products/services introduced over last No. of new/significantly improved products/services introduced over last INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: In our first interview, it was reported that your firm had introduced a new or significantly improved product in the past three years. I would now like to ask some more questions related to that. How many new or significantly improved products did this establishment introduce in the market over the last three years? If NONE or DON'T KNOW, GO TO QUESTION O.7 INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING A NEW OR SIGNIFICANTLY IMPROVED PRODUCT OR SERVICE IN QUESTION H.1 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT A NEW OR SIGNIFICANTLY IMPROVED PRODUCT OR SERVICE IN QUESTION H.1 IN THE MAIN QUESTIONNAIRE, GO TO SECTION PROCESS INNOVATION (QUESTION O.7). 129 125 -9 Don't know -8 Refused 1 2 3 4 5 6 8 10 15 20 25 30 50 60 100 Sysmiss ECAo1a. No. of new/significantly improved products/services introduced over last 3 yrs Main new/significantly improved product/service Main new/significantly improved product/service Main new/significantly improved product/service Main new/significantly improved product/service Main new/significantly improved product/service 114 -8 A new machine - Computer Numerical Controlled (CNC) machine with automated tools which enabled us to widen the product range A new product - a boiler controller for private houses, controls water heating and room temperatures, uses fireplace batting or a domestic boiler for solid fuels Development and sale of new telemetry systems using new platforms (radio waves, GSM/GPRS, WiFi, 3G, internet) Don't know Introduced a new brand of engine oil Manufacture and sale of a new type of intensive care bed for hospitals Manufacture and wholesale/retail sale of information and management systems for fire alarms Started offering complete cleaning services Started producing web-based information systems for an industrial enterprise, a factory Started to produce shower gels Started using a visualisation module in computer aided design (CAD) software a new way of making buildings - new type of boarding for higher quality of construction acquisition of telemetry data from vehicles baby carriage retail sale change of production process by plasticines, higher endurance of cast-iron forms, reduction in thickness of specific castings from specific alloys changing technology of production, so the chains have better endurance construction of accomodation buildings - hotels etc. consulting service about healthy sleep and bedroom furnishing different way of sending, processing data, sending data via internet expert advice extension of the sale product portfolio - more accesories for railway stations eyeglasses from a new czech supplier retail sale ice cream machine repairs innovation of the wholesaled machines - selling more modern machines instalation of new kind of roofing for pools from different, lighter materials intelligent process of housing - intelligent electronical systems for houses introduced a loyalty card for customers introduced an online store introduction of cctv systems in residential buildings large parts machining manufacture - larger than before made wifi available on all premises and also opened a hair cutting salon on premises manucafture of plastic caps on oil containers manufactue of connecting systems for heavy-duty structures manufacture of aluminum clad windows manufacture of aluminum windows and doors manufacture of blocks, garland , ceiling formwork liners from concrete manufacture of cement poured floors manufacture of center lathe manufacture of chemically bound concrete manufacture of colored concrete , colored precast manufacture of data transmission equipment manufacture of durable fermented meat product manufacture of dynamic measuring head manufacture of dynamic weighing rail system manufacture of expandable graphite manufacture of home electric water pump manufacture of machined metal parts with greater accuracy manufacture of pick-up trucks manufacture of plasma lamps manufacture of precast concrete products manufacture of rotary shaft lathe manufacture of stone crusher manufacture of toner cartridges for a new type of printer manufacture of tuffets manufacture of various engineering products for a foreign company manufacture of washing facilities for mines (stone) manufacture of water heater manufacture of weldments manufacture of whole wheat bread manufacture plastic drainage inserts for riding halls new kinds of cultivation agents for different purposes new line of sportswear with improved technologies of manufacture new logistic process of distribution of goods to customers - faster new service - cable television new surface finish on roofing, resulting in significantly improved roofing new technology of food production resulting in healthier food new tensioning method for bridge construction, significantly improving the quality of bridge construction new training in pharmacy drug preparation , individual preparation new types of bread from different flour new types of extended warranties offered franchise to others our own production of metalworks, they did not make it themselves before, they were just distributors printing of digital photos sent over the internet published catalog of work (designs and instalations) for the last 5 years purchase of more modern equipment to make retail sale of ready meals possible registration of companies headquarters - providing prestigious commercial adresses to companies retail sale kabanos pepper, turkey breast with herbs, sausage and cheese retail sale of covers for optical connectors retail sale of new designs retail sale of new high-octane fuel servicing - consulting services for clients to help them choose the right product etc. started installing a new design of sports floors started manufacturing a new honey-based product - forest honey started manufacturing a new type of sausage salami, made by drying, not by smoking started offering beauty treatment service started offering daily food delivery started offering insulation of facades started offering reconstructions of kitchens started offering sport exercises started producing a new product - regional Czech cheese started providing maintenance and repair for a new vehicle brand started retail sale of cigars and tobacco started selling products in smaller packages started using marketing activities for the pharmacy transformators - each one is unique (each new one they make is significantly better) use of new materials to improve quality of products using new treatment of parquet blocks to improve their quality and durability videoanalysis of images wholesale new line of toys from a popular children tv series wholesale of cooked cereal mixtures wholesale of improved shopping cart wholesale of lawnmowers wholesale of plaster, sprayed foam wholesale of special radios for police Main new /significantly improved product/service new to local market Main new /significantly improved product/service new to local market Main new /significantly improved product/service new to local market Main new /significantly improved product/service new to local market Main new /significantly improved product/service new to local market At the time of its introduction, was this establishment's main new or significantly improved product new to…? Your local market IF 2, GO TO QUESTION O.3 1) INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING A NEW OR SIGNIFICANTLY IMPROVED PRODUCT OR SERVICE IN QUESTION H.1 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT A NEW OR SIGNIFICANTLY IMPROVED PRODUCT OR SERVICE IN QUESTION H.1 IN THE MAIN QUESTIONNAIRE, GO TO SECTION PROCESS INNOVATION (QUESTION O.7). 2) (INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE) 3) (INTERVIEWER: A product was new to the local market/[INSERT COUNTRY]/international market if the establishment was the only producer of such a product in the local market/[INSERT COUNTRY]/international market at the time of the introduction of the product.) 114 140 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Main new /significantly improved product/service new to national market Main new /significantly improved product/service new to national market Main new /significantly improved product/service new to national market Main new /significantly improved product/service new to national market Main new /significantly improved product/service new to national market At the time of its introduction, was this establishment's main new or significantly improved product new to…? [INSERT COUNTRY] IF 2, GO TO QUESTION O.3 1) INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING A NEW OR SIGNIFICANTLY IMPROVED PRODUCT OR SERVICE IN QUESTION H.1 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT A NEW OR SIGNIFICANTLY IMPROVED PRODUCT OR SERVICE IN QUESTION H.1 IN THE MAIN QUESTIONNAIRE, GO TO SECTION PROCESS INNOVATION (QUESTION O.7). 2) (INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE) 3) (INTERVIEWER: A product was new to the local market/[INSERT COUNTRY]/international market if the establishment was the only producer of such a product in the local market/[INSERT COUNTRY]/international market at the time of the introduction of the product.) 90 164 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Main new /significantly improved product/service new to international ma Main new /significantly improved product/service new to international ma Main new /significantly improved product/service new to international ma Main new /significantly improved product/service new to international ma Main new /significantly improved product/service new to international ma At the time of its introduction, was this establishment's main new or significantly improved product new to…? International market 1) INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING A NEW OR SIGNIFICANTLY IMPROVED PRODUCT OR SERVICE IN QUESTION H.1 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT A NEW OR SIGNIFICANTLY IMPROVED PRODUCT OR SERVICE IN QUESTION H.1 IN THE MAIN QUESTIONNAIRE, GO TO SECTION PROCESS INNOVATION (QUESTION O.7). 2) (INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE) 3) (INTERVIEWER: A product was new to the local market/[INSERT COUNTRY]/international market if the establishment was the only producer of such a product in the local market/[INSERT COUNTRY]/international market at the time of the introduction of the product.) 72 182 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss ECAo2c. Main new /significantly improved product/service new to international market New product/service: Added new functions to existing product/service New product/service: Added new functions to existing product/service New product/service: Added new functions to existing product/service New product/service: Added new functions to existing product/service New product/service: Added new functions to existing product/service 1) SHOW CARD 2) READ OUT Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? New product has added new functions to the existing product INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING A NEW OR SIGNIFICANTLY IMPROVED PRODUCT OR SERVICE IN QUESTION H.1 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT A NEW OR SIGNIFICANTLY IMPROVED PRODUCT OR SERVICE IN QUESTION H.1 IN THE MAIN QUESTIONNAIRE, GO TO SECTION PROCESS INNOVATION (QUESTION O.7). 114 140 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss New product: Uses new materials/components that enhance its performance New product: Uses new materials/components that enhance its performance New product: Uses new materials/components that enhance its performance New product: Uses new materials/components that enhance its performance New product: Uses new materials/components that enhance its performance SHOW CARD Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? New product uses new materials or components that enhance its performance compared to the existing product 52 202 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss New product: Uses new technology New product: Uses new technology New product: Uses new technology New product: Uses new technology New product: Uses new technology SHOW CARD Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? New product uses new technology 52 202 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss New product: Looks different from the existing product New product: Looks different from the existing product New product: Looks different from the existing product New product: Looks different from the existing product New product: Looks different from the existing product SHOW CARD Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? New product looks different from the existing product 52 202 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss New product/service: Completely new to the establishment New product/service: Completely new to the establishment New product/service: Completely new to the establishment New product/service: Completely new to the establishment New product/service: Completely new to the establishment 1) SHOW CARD 2) READ OUT Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? New product is completely new to the establishment INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING A NEW OR SIGNIFICANTLY IMPROVED PRODUCT OR SERVICE IN QUESTION H.1 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT A NEW OR SIGNIFICANTLY IMPROVED PRODUCT OR SERVICE IN QUESTION H.1 IN THE MAIN QUESTIONNAIRE, GO TO SECTION PROCESS INNOVATION (QUESTION O.7). 114 140 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss New product/service: Other New product/service: Other New product/service: Other New product/service: Other New product/service: Other 1) SHOW CARD 2) READ OUT Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? Other INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING A NEW OR SIGNIFICANTLY IMPROVED PRODUCT OR SERVICE IN QUESTION H.1 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT A NEW OR SIGNIFICANTLY IMPROVED PRODUCT OR SERVICE IN QUESTION H.1 IN THE MAIN QUESTIONNAIRE, GO TO SECTION PROCESS INNOVATION (QUESTION O.7). 114 140 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss New product/service: Other specified New product/service: Other specified New product/service: Other specified New product/service: Other specified New product/service: Other specified Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? Other New product/service is more efficient/easier to use than existing produc New product/service is more efficient/easier to use than existing produc New product/service is more efficient/easier to use than existing produc New product/service is more efficient/easier to use than existing produc New product/service is more efficient/easier to use than existing produc 1) SHOW CARD 2) READ OUT Please compare this main new or significantly improved product with the closest product already produced in this establishment. In what aspects are these two products different from each other? New product/service is more efficient / easier to use than the existing product/service INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING A NEW OR SIGNIFICANTLY IMPROVED PRODUCT OR SERVICE IN QUESTION H.1 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT A NEW OR SIGNIFICANTLY IMPROVED PRODUCT OR SERVICE IN QUESTION H.1 IN THE MAIN QUESTIONNAIRE, GO TO SECTION PROCESS INNOVATION (QUESTION O.7). 62 192 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Yes 2 No Sysmiss ECAo3g. New product/service is more efficient/easier to use than existing product/service % annual sales accounted for by new or significantly improved products/se % annual sales accounted for by new or significantly improved products/se % annual sales accounted for by new or significantly improved products/se % annual sales accounted for by new or significantly improved products/se % annual sales accounted for by new or significantly improved products/se In fiscal year [insert last complete fiscal year], what percentage of this establishment's total annual sales was accounted for by products that were introduced or significantly improved over the last three years? INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING A NEW OR SIGNIFICANTLY IMPROVED PRODUCT OR SERVICE IN QUESTION H.1 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT A NEW OR SIGNIFICANTLY IMPROVED PRODUCT OR SERVICE IN QUESTION H.1 IN THE MAIN QUESTIONNAIRE, GO TO SECTION PROCESS INNOVATION (QUESTION O.7). 114 140 -9 Don't know -8 Refused -6 ALL NEW OR SIGNIFICANTLY IMPROVED PRODUCTS WERE INTRODUCED IN THE CURRENT FISCAL YEAR 1 2 3 4 5 7 8 10 12 15 17 19 20 25 30 35 40 50 60 70 80 90 100 Sysmiss ECAo4. % annual sales accounted for by new or significantly improved products/services Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Which of the following best describes the way in which the main new or significantly improved product was introduced? 1) INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING A NEW OR SIGNIFICANTLY IMPROVED PRODUCT OR SERVICE IN QUESTION H.1 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT A NEW OR SIGNIFICANTLY IMPROVED PRODUCT OR SERVICE IN QUESTION H.1 IN THE MAIN QUESTIONNAIRE, GO TO SECTION PROCESS INNOVATION (QUESTION O.7). 2) (INTERVIEWER: ONLY ONE ANSWER) 114 140 -9 Don't know -8 Refused 1 Developed or adapted by this establishment_ from its own ideas 2 Licensed products or services from another firm 3 Developed in cooperation with domestic suppliers 4 Developed in cooperation with suppliers abroad 5 Developed in cooperation with domestic client firms 6 Developed in cooperation with client firms abroad 7 Developed in cooperation with external academic or research institutions 8 Introduced the establishment's own version of a product or service already supplied (by another firm) 9 Other_ SPONTANEOUS - please specify Sysmiss Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Way in which main new/significantly improved product/service introduced Which of the following best describes the way in which the main new or significantly improved product was introduced? 1 based on tradition ECAo5x. Way in which main new/significantly improved product/service introduced (Other) Purchase/license inventions Purchase/license inventions Purchase/license inventions Purchase/license inventions Purchase/license inventions Did the establishment have to purchase or license any inventions, patent or know-how in order to start producing this new or significantly improved product? INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING A NEW OR SIGNIFICANTLY IMPROVED PRODUCT OR SERVICE IN QUESTION H.1 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT A NEW OR SIGNIFICANTLY IMPROVED PRODUCT OR SERVICE IN QUESTION H.1 IN THE MAIN QUESTIONNAIRE, GO TO SECTION PROCESS INNOVATION (QUESTION O.7). 114 140 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Introduced new methods of supplying products/services over last 3 yrs Introduced new methods of supplying products/services over last 3 yrs Introduced new methods of supplying products/services over last 3 yrs Introduced new methods of supplying products/services over last 3 yrs Introduced new methods of supplying products/services over last 3 yrs INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: In our first interview, it was reported that your firm had introduced a new or significantly improved production or delivery methods in the past three years. I would now like to ask some more questions related to that. Over the last three years, has this establishment introduced new or significantly improved: Production methods INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING A NEW OR SIGNIFICANTLY IMPROVED PRODUCTION OR DELIVERY PROCESS IN QUESTION H.3 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT A NEW OR SIGNIFICANTLY IMPROVED PRODUCTION OR DELIVERY PROCESS IN QUESTION H.3 IN THE MAIN QUESTIONNAIRE, GO TO SECTION ORGANISATIONAL INNOVATION (QUESTION O.14). 88 166 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Introduced new logistics Introduced new logistics Introduced new logistics Introduced new logistics Introduced new logistics Over the last three years, has this establishment introduced new or significantly improved: Logistics, delivery or distribution methods for this establishment's inputs and products INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING A NEW OR SIGNIFICANTLY IMPROVED PRODUCTION OR DELIVERY PROCESS IN QUESTION H.3 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT A NEW OR SIGNIFICANTLY IMPROVED PRODUCTION OR DELIVERY PROCESS IN QUESTION H.3 IN THE MAIN QUESTIONNAIRE, GO TO SECTION ORGANISATIONAL INNOVATION (QUESTION O.14). 88 166 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Introduced new ancillary support services over last 3 yrs Introduced new ancillary support services over last 3 yrs Introduced new ancillary support services over last 3 yrs Introduced new ancillary support services over last 3 yrs Introduced new ancillary support services over last 3 yrs Over the last three years, has this establishment introduced new or significantly improved: Ancillary support services, such as purchasing, accounting, computing and maintenance INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING A NEW OR SIGNIFICANTLY IMPROVED PRODUCTION OR DELIVERY PROCESS IN QUESTION H.3 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT A NEW OR SIGNIFICANTLY IMPROVED PRODUCTION OR DELIVERY PROCESS IN QUESTION H.3 IN THE MAIN QUESTIONNAIRE, GO TO SECTION ORGANISATIONAL INNOVATION (QUESTION O.14). 88 166 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Most important new/significantly improved method of supplying products/s Most important new/significantly improved method of supplying products/s Most important new/significantly improved method of supplying products/s Most important new/significantly improved method of supplying products/s Most important new/significantly improved method of supplying products/s Please give a short description of this establishment's most important new or significantly improved production or delivery method. INTERVIEWER: The most important production or delivery method innovation is the production or delivery method innovation that had the largest impact on the operations of the establishment. 65 -8 Does not apply Don't know Improved cooling chain system by implementation of a HACCP (Hazard Analysis and Critical Control Point) system and new machinery Introduction of Kaizen and 6SIGMA methods The firm is the only company in Europe which uses machines to calibrate their traditional Jadel cheese during the production process. This required new equipment. accurate measurement of the bore using new measuring tools automation of manufacturing process automation of the manufacturing process buying back containers from abroad change of production process, increased effectiveness using new machinery checking production process through IT technology cross docking, which helps to optimize supplier chains delivering new types of buildings - reservoirs for wastewater cleaning deployment software, it is a software that is able to install software packs, bundles of programs without necessity of having IT supervision developed a new floor design direct contact with customers opening a brick and mortar shop extension of services to business partners - consulting, new methods of delivery filling and labeling of cultivation agents and ICT implementation for production management helping older people get in better physical condition with offering special exercises improved customer relations - closer contact with the customer (more frequent communication etc.) improved know-how for manufacture of cartridges resulting in faster production improved logistics of ordering speeding up the process improved technology production and new more economical ways of storage of products improvement of distribution system effectivity and new software for construction of 3D moulds improvements and product innovation, increased durability and quality of material due to new machinery increased accuracy of production by using new equipment increased data security - new IT processes increased effectiveness of control mechanisms and evidence of materials in storage using new software inkjet digital printing innovative first-in-first-out method in manufacture internet connection - wifi (required new equipment) introduction of kanban scheduling system laser procesing of metal products modernization of the manufacturing machines new and better shippers for our goods new composition of product from new compounds, not requiring any new equipment new software for manufacturing control new trading website (no new machinery required) new treatment of the wooden parquets to last longer replacing the old one new ways of repairing electronical devices enabling them to repair more kinds of devices publishing leaflets with selected medicines with special price , distribution to residents purchase of new production technologies removal of harmful substances from products sold which they do themselves robotized production line solving problems with storing and checking of dangerous chemicals by issuign new guidelines spray plaster wholesale started using a combination of steel materials thanks to new equipment started using a new finishing technology started using barcodes started using higher quality fibers started using internet for e-shop and advertisement supplies directly to stores thanks to new transportation methods (own transport cars) terrestrial digital broadcasting updated existing accounting software to keep up to date with newly-passed laws warehouse management for customers based on sales data widening the function range of an existing system supplied to healthcare organisations ECAo8x. Most important new/significantly improved method of supplying products/services New method of supplying products/services new to local market New method of supplying products/services new to local market New method of supplying products/services new to local market New method of supplying products/services new to local market New method of supplying products/services new to local market At the time of its introduction, was this establishment's main new or significantly improved production or delivery method new to other firms operating: In your local market 1) INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING A NEW OR SIGNIFICANTLY IMPROVED PRODUCTION OR DELIVERY PROCESS IN QUESTION H.3 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT A NEW OR SIGNIFICANTLY IMPROVED PRODUCTION OR DELIVERY PROCESS IN QUESTION H.3 IN THE MAIN QUESTIONNAIRE, GO TO SECTION ORGANISATIONAL INNOVATION (QUESTION O.14). 2) (INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE) (INTERVIEWER: A production or delivery method was new to the local market/[INSERT COUNTRY]/international market if the establishment was the only one using such production or delivery method in the local market/[INSERT COUNTRY]/international market at the time of its introduction.) 63 191 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New method of supplying products/services new to national market New method of supplying products/services new to national market New method of supplying products/services new to national market New method of supplying products/services new to national market New method of supplying products/services new to national market At the time of its introduction, was this establishment's main new or significantly improved production or delivery method new to other firms operating: In [INSERT COUNTRY] 1) INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING A NEW OR SIGNIFICANTLY IMPROVED PRODUCTION OR DELIVERY PROCESS IN QUESTION H.3 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT A NEW OR SIGNIFICANTLY IMPROVED PRODUCTION OR DELIVERY PROCESS IN QUESTION H.3 IN THE MAIN QUESTIONNAIRE, GO TO SECTION ORGANISATIONAL INNOVATION (QUESTION O.14). 2) (INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE) (INTERVIEWER: A production or delivery method was new to the local market/[INSERT COUNTRY]/international market if the establishment was the only one using such production or delivery method in the local market/[INSERT COUNTRY]/international market at the time of its introduction.) 42 212 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New method of supplying products/services new to international market New method of supplying products/services new to international market New method of supplying products/services new to international market New method of supplying products/services new to international market New method of supplying products/services new to international market At the time of its introduction, was this establishment's main new or significantly improved production or delivery method new to other firms operating: In the international market 1) INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING A NEW OR SIGNIFICANTLY IMPROVED PRODUCTION OR DELIVERY PROCESS IN QUESTION H.3 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT A NEW OR SIGNIFICANTLY IMPROVED PRODUCTION OR DELIVERY PROCESS IN QUESTION H.3 IN THE MAIN QUESTIONNAIRE, GO TO SECTION ORGANISATIONAL INNOVATION (QUESTION O.14). 2) (INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE) (INTERVIEWER: A production or delivery method was new to the local market/[INSERT COUNTRY]/international market if the establishment was the only one using such production or delivery method in the local market/[INSERT COUNTRY]/international market at the time of its introduction.) 30 224 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New method of supplying products/services: change in techniques New method of supplying products/services: change in techniques New method of supplying products/services: change in techniques New method of supplying products/services: change in techniques New method of supplying products/services: change in techniques READ OUT Please compare this main new or significantly improved production or delivery method with the production or delivery method previously used by this establishment. Did it require significant changes in: Techniques INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING A NEW OR SIGNIFICANTLY IMPROVED PRODUCTION OR DELIVERY PROCESS IN QUESTION H.3 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT A NEW OR SIGNIFICANTLY IMPROVED PRODUCTION OR DELIVERY PROCESS IN QUESTION H.3 IN THE MAIN QUESTIONNAIRE, GO TO SECTION ORGANISATIONAL INNOVATION (QUESTION O.14). 63 191 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New method of supplying products/services: change in machinery and equi New method of supplying products/services: change in machinery and equi New method of supplying products/services: change in machinery and equi New method of supplying products/services: change in machinery and equi New method of supplying products/services: change in machinery and equi READ OUT Please compare this main new or significantly improved production or delivery method with the production or delivery method previously used by this establishment. Did it require significant changes in: Machinery and equipment INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING A NEW OR SIGNIFICANTLY IMPROVED PRODUCTION OR DELIVERY PROCESS IN QUESTION H.3 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT A NEW OR SIGNIFICANTLY IMPROVED PRODUCTION OR DELIVERY PROCESS IN QUESTION H.3 IN THE MAIN QUESTIONNAIRE, GO TO SECTION ORGANISATIONAL INNOVATION (QUESTION O.14). 63 191 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss ECAo10b. New method of supplying products/services: change in machinery and equipment New method of supplying products/services: change in software New method of supplying products/services: change in software New method of supplying products/services: change in software New method of supplying products/services: change in software New method of supplying products/services: change in software READ OUT Please compare this main new or significantly improved production or delivery method with the production or delivery method previously used by this establishment. Did it require significant changes in: Software INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING A NEW OR SIGNIFICANTLY IMPROVED PRODUCTION OR DELIVERY PROCESS IN QUESTION H.3 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT A NEW OR SIGNIFICANTLY IMPROVED PRODUCTION OR DELIVERY PROCESS IN QUESTION H.3 IN THE MAIN QUESTIONNAIRE, GO TO SECTION ORGANISATIONAL INNOVATION (QUESTION O.14). 63 191 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New method of supplying products/services: changes in management New method of supplying products/services: changes in management New method of supplying products/services: changes in management New method of supplying products/services: changes in management New method of supplying products/services: changes in management Please compare this main new or significantly improved production or delivery method with the production or delivery method previously used by this establishment. Did it require significant changes in: Management 63 191 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Way of intro of main new/significantly improved production/delivery meth Way of intro of main new/significantly improved production/delivery meth Way of intro of main new/significantly improved production/delivery meth Way of intro of main new/significantly improved production/delivery meth Way of intro of main new/significantly improved production/delivery meth Which of the following best describes the way in which this establishment introduced the main new or significantly improved production or delivery method? 1) INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING A NEW OR SIGNIFICANTLY IMPROVED PRODUCTION OR DELIVERY PROCESS IN QUESTION H.3 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT A NEW OR SIGNIFICANTLY IMPROVED PRODUCTION OR DELIVERY PROCESS IN QUESTION H.3 IN THE MAIN QUESTIONNAIRE, GO TO SECTION ORGANISATIONAL INNOVATION (QUESTION O.14). 2) (INTERVIEWER: ONLY ONE ANSWER), SHOW CARD 63 191 -9 Don't know -8 Refused 1 Developed or adapted by this establishment_ from its own ideas 2 Licensed products or services from another firm 3 Developed in cooperation with domestic suppliers 4 Developed in cooperation with suppliers abroad 5 Developed in cooperation with domestic client firms 6 Developed in cooperation with client firms abroad 7 Developed in cooperation with external academic or research institutions 8 Introduced the establishment's own version of a product or service already supplied (by another firm) 9 Other_ SPONTANEOUS - please specify Sysmiss ECAo11. Way of intro of main new/significantly improved production/delivery method Way of intro of main new/significantly improved production/delivery met Way of intro of main new/significantly improved production/delivery met Way of intro of main new/significantly improved production/delivery met Way of intro of main new/significantly improved production/delivery met Way of intro of main new/significantly improved production/delivery met Which of the following best describes the way in which this establishment introduced the main new or significantly improved production or delivery method? Other ECAo11x. Way of intro of main new/significantly improved production/delivery method (Oth) Purchase/license inventions Purchase/license inventions Purchase/license inventions Purchase/license inventions Purchase/license inventions Did the establishment have to purchase or license any inventions, patent or know-how in order to apply this new production or delivery method? INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING A NEW OR SIGNIFICANTLY IMPROVED PRODUCTION OR DELIVERY PROCESS IN QUESTION H.3 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT A NEW OR SIGNIFICANTLY IMPROVED PRODUCTION OR DELIVERY PROCESS IN QUESTION H.3 IN THE MAIN QUESTIONNAIRE, GO TO SECTION ORGANISATIONAL INNOVATION (QUESTION O.14). 63 191 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss ECAo12. Purchase/license inventions required to apply new production/delivery method? Technology compared to the technology of establishment's main competitor Technology compared to the technology of establishment's main competitor Technology compared to the technology of establishment's main competitor Technology compared to the technology of establishment's main competitor Technology compared to the technology of establishment's main competitor SHOW CARD Thinking of your main product line and comparing your firm's technology with that of your closest competitor, which of the following best summarizes your position? 36 218 -9 Don't know -8 Refused -7 NO COMPETITORS 1 My firm's technology is less advanced than that of my main competitor 2 My firm's technology is about the same as that of my main competitor 3 My firm's technology is more advanced than that of my main competitor Sysmiss New knowledge management systems New knowledge management systems New knowledge management systems New knowledge management systems New knowledge management systems 1) INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: In our first interview, it was reported that your firm had introduced a new or significantly improved organizational or management practices or structures in the past three years. I would now like to ask some more questions related to that. 2) SHOW CARD 3) READ OUT Over the last three years, has this establishment introduced new or significantly improved organizational methods in the following areas? New knowledge management systems to better use or exchange information, knowledge and skills within the establishment INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING NEW OR SIGNIFICANTLY IMPROVED ORGANISATIONAL OR MANAGEMENT PRACTICES OR STRUCTURES IN QUESTION H.4 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT NEW OR SIGNIFICANTLY IMPROVED ORGANISATIONAL OR MANAGEMENT PRACTICES OR STRUCTURES IN QUESTION H.4 IN THE MAIN QUESTIONNAIRE, GO TO SECTION MARKETING INNOVATION (QUESTION O.15). 63 191 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Introduction of management systems for general production or supply ope Introduction of management systems for general production or supply ope Introduction of management systems for general production or supply ope Introduction of management systems for general production or supply ope Introduction of management systems for general production or supply ope SHOW CARD READ OUT Over the last three years, has this establishment introduced new or significantly improved organizational methods in the following areas? Introduction of management systems for general production or supply operations, such as supply chain management systems, lean production, business reengineering, quality management systems INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING NEW OR SIGNIFICANTLY IMPROVED ORGANISATIONAL OR MANAGEMENT PRACTICES OR STRUCTURES IN QUESTION H.4 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT NEW OR SIGNIFICANTLY IMPROVED ORGANISATIONAL OR MANAGEMENT PRACTICES OR STRUCTURES IN QUESTION H.4 IN THE MAIN QUESTIONNAIRE, GO TO SECTION MARKETING INNOVATION (QUESTION O.15). 63 191 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss ECAo14b. Introduction of management systems for general production or supply operations New methods for distributing responsibilities New methods for distributing responsibilities New methods for distributing responsibilities New methods for distributing responsibilities New methods for distributing responsibilities SHOW CARD READ OUT Over the last three years, has this establishment introduced new or significantly improved organizational methods in the following areas? New methods for distributing responsibilities and decision making among employees INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING NEW OR SIGNIFICANTLY IMPROVED ORGANISATIONAL OR MANAGEMENT PRACTICES OR STRUCTURES IN QUESTION H.4 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT NEW OR SIGNIFICANTLY IMPROVED ORGANISATIONAL OR MANAGEMENT PRACTICES OR STRUCTURES IN QUESTION H.4 IN THE MAIN QUESTIONNAIRE, GO TO SECTION MARKETING INNOVATION (QUESTION O.15). 63 191 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Significant change to the management structure of the establishment Significant change to the management structure of the establishment Significant change to the management structure of the establishment Significant change to the management structure of the establishment Significant change to the management structure of the establishment SHOW CARD READ OUT Over the last three years, has this establishment introduced new or significantly improved organizational methods in the following areas? A significant change to the management structure of the establishment, such as creating new divisions or departments, integrating different departments or activities INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING NEW OR SIGNIFICANTLY IMPROVED ORGANISATIONAL OR MANAGEMENT PRACTICES OR STRUCTURES IN QUESTION H.4 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT NEW OR SIGNIFICANTLY IMPROVED ORGANISATIONAL OR MANAGEMENT PRACTICES OR STRUCTURES IN QUESTION H.4 IN THE MAIN QUESTIONNAIRE, GO TO SECTION MARKETING INNOVATION (QUESTION O.15). 63 191 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New types of collaborations with businesses New types of collaborations with businesses New types of collaborations with businesses New types of collaborations with businesses New types of collaborations with businesses SHOW CARD READ OUT Over the last three years, has this establishment introduced new or significantly improved organizational methods in the following areas? New types of collaborations with other businesses, research organizations or consumers INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING NEW OR SIGNIFICANTLY IMPROVED ORGANISATIONAL OR MANAGEMENT PRACTICES OR STRUCTURES IN QUESTION H.4 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT NEW OR SIGNIFICANTLY IMPROVED ORGANISATIONAL OR MANAGEMENT PRACTICES OR STRUCTURES IN QUESTION H.4 IN THE MAIN QUESTIONNAIRE, GO TO SECTION MARKETING INNOVATION (QUESTION O.15). 63 191 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Outsourcing Outsourcing Outsourcing Outsourcing Outsourcing SHOW CARD READ OUT Over the last three years, has this establishment introduced new or significantly improved organizational methods in the following areas? Outsourcing or subcontracting of business activities in production, procurement, distribution, recruiting or ancillary services for the first time INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING NEW OR SIGNIFICANTLY IMPROVED ORGANISATIONAL OR MANAGEMENT PRACTICES OR STRUCTURES IN QUESTION H.4 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT NEW OR SIGNIFICANTLY IMPROVED ORGANISATIONAL OR MANAGEMENT PRACTICES OR STRUCTURES IN QUESTION H.4 IN THE MAIN QUESTIONNAIRE, GO TO SECTION MARKETING INNOVATION (QUESTION O.15). 63 191 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Significant changes in the product's appearance Significant changes in the product's appearance Significant changes in the product's appearance Significant changes in the product's appearance Significant changes in the product's appearance INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: In our first interview, it was reported that your firm had introduced a new or significantly improved marketing methods in the past three years. I would now like to ask some more questions related to that. Over the last three years, has this establishment introduced new or significantly improved marketing methods in the following areas? Significant changes in the product's appearance INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING NEW OR SIGNIFICANTLY IMPROVED MARKETING METHODS IN QUESTION H.5 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT NEW OR SIGNIFICANTLY IMPROVED MARKETING METHODS IN QUESTION H.5 IN THE MAIN QUESTIONNAIRE, GO TO SECTION RESEARCH AND DEVELOPMENT (QUESTION O.16). 63 191 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Introduction of a new method of advertising or product promotion Introduction of a new method of advertising or product promotion Introduction of a new method of advertising or product promotion Introduction of a new method of advertising or product promotion Introduction of a new method of advertising or product promotion Over the last three years, has this establishment introduced new or significantly improved marketing methods in the following areas? Introduction of a new method of advertising or product promotion, such as use of a new media for advertising, a new brand image or logo, a new trademark INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING NEW OR SIGNIFICANTLY IMPROVED MARKETING METHODS IN QUESTION H.5 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT NEW OR SIGNIFICANTLY IMPROVED MARKETING METHODS IN QUESTION H.5 IN THE MAIN QUESTIONNAIRE, GO TO SECTION RESEARCH AND DEVELOPMENT (QUESTION O.16). 63 191 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Introduction of a new method of product placement or sales channels Introduction of a new method of product placement or sales channels Introduction of a new method of product placement or sales channels Introduction of a new method of product placement or sales channels Introduction of a new method of product placement or sales channels Over the last three years, has this establishment introduced new or significantly improved marketing methods in the following areas? Introduction of a new method of product placement or sales channels, such as product licensing, franchising, direct selling, exclusive retailing, tailoring or customizing the presentation of the product to different types of customers INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING NEW OR SIGNIFICANTLY IMPROVED MARKETING METHODS IN QUESTION H.5 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT NEW OR SIGNIFICANTLY IMPROVED MARKETING METHODS IN QUESTION H.5 IN THE MAIN QUESTIONNAIRE, GO TO SECTION RESEARCH AND DEVELOPMENT (QUESTION O.16). 63 191 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss New pricing strategies to market the establishment's goods or services New pricing strategies to market the establishment's goods or services New pricing strategies to market the establishment's goods or services New pricing strategies to market the establishment's goods or services New pricing strategies to market the establishment's goods or services Over the last three years, has this establishment introduced new or significantly improved marketing methods in the following areas? New pricing strategies to market the establishment's goods or services, excluding pricing methods used solely to differentiate prices by customer segments INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS REPORTING NEW OR SIGNIFICANTLY IMPROVED MARKETING METHODS IN QUESTION H.5 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT NEW OR SIGNIFICANTLY IMPROVED MARKETING METHODS IN QUESTION H.5 IN THE MAIN QUESTIONNAIRE, GO TO SECTION RESEARCH AND DEVELOPMENT (QUESTION O.16). 63 191 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Spending on R&D within establishment over last 3 yrs? Spending on R&D within establishment over last 3 yrs? Spending on R&D within establishment over last 3 yrs? Spending on R&D within establishment over last 3 yrs? Spending on R&D within establishment over last 3 yrs? INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: I would now like to ask you questions related to spending on research and development activities. Over the last three years, did this establishment spend on research and development activities within the establishment? 1) INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS THAT REPORTED SPENDING ON RESEARCH AND DEVELOPMENT ACTIVITIES IN QUESTION H.6 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT SPENDING ON RESEARCH AND DEVELOPMENT ACTIVITIES IN QUESTION H.6 IN THE MAIN QUESTIONNAIRE, GO TO SECTION ACQUISITION OF EXTERNAL KNOWLEDGE (QUESTION O.20). 2) INTERVIEWER: Research and development (R&D) is defined as creative work undertaken on a systematic basis in order to increase the stock of knowledge. For example, laboratory research for a new chemical compound of paint would be research and development while market research surveys or internet surfing would not be research and development. 61 193 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Expenditures on R&D within establishment in last fiscal yr (LCU) Expenditures on R&D within establishment in last fiscal yr (LCU) Expenditures on R&D within establishment in last fiscal yr (LCU) Expenditures on R&D within establishment in last fiscal yr (LCU) Expenditures on R&D within establishment in last fiscal yr (LCU) In fiscal year [INSERT last complete fiscal year], how much did this establishment spend on research and development activities performed within this establishment? Please include personnel cost, materials and purchase of fixed assets. INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS THAT REPORTED SPENDING ON RESEARCH AND DEVELOPMENT ACTIVITIES IN QUESTION H.6 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT SPENDING ON RESEARCH AND DEVELOPMENT ACTIVITIES IN QUESTION H.6 IN THE MAIN QUESTIONNAIRE, GO TO SECTION ACQUISITION OF EXTERNAL KNOWLEDGE (QUESTION O.20). 58 196 -9 Don't know -8 Refusal -7 Does not apply 1 10000 20000 80000 200000 300000 350000 370000 500000 1000000 1200000 1500000 2000000 4000000 6000000 7861000 8000000 10000000 15000000 25000000 Sysmiss Spending on R&D contracted with other companies over last 3 yrs? Spending on R&D contracted with other companies over last 3 yrs? Spending on R&D contracted with other companies over last 3 yrs? Spending on R&D contracted with other companies over last 3 yrs? Spending on R&D contracted with other companies over last 3 yrs? Over the last three years, did this establishment spend on research and development activities contracted with other companies? INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS THAT REPORTED SPENDING ON RESEARCH AND DEVELOPMENT ACTIVITIES IN QUESTION H.6 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT SPENDING ON RESEARCH AND DEVELOPMENT ACTIVITIES IN QUESTION H.6 IN THE MAIN QUESTIONNAIRE, GO TO SECTION ACQUISITION OF EXTERNAL KNOWLEDGE (QUESTION O.20). 61 193 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Expenditures on R&D contracted with other companies in last fiscal yr (L Expenditures on R&D contracted with other companies in last fiscal yr (L Expenditures on R&D contracted with other companies in last fiscal yr (L Expenditures on R&D contracted with other companies in last fiscal yr (L Expenditures on R&D contracted with other companies in last fiscal yr (L In fiscal year [INSERT last complete fiscal year], how much did this establishment spend on research and development activities contracted with other companies? INTERVIEWER: THIS SECTION SHOULD BE ANSWERED BY RESPONDENTS THAT REPORTED SPENDING ON RESEARCH AND DEVELOPMENT ACTIVITIES IN QUESTION H.6 IN THE MAIN QUESTIONNAIRE. IF THE RESPONDENT DID NOT REPORT SPENDING ON RESEARCH AND DEVELOPMENT ACTIVITIES IN QUESTION H.6 IN THE MAIN QUESTIONNAIRE, GO TO SECTION ACQUISITION OF EXTERNAL KNOWLEDGE (QUESTION O.20). 22 232 -9 Don't know -8 Refusal -7 Does not apply 1 10000 40000 50000 100000 160000 300000 400000 500000 1000000 5000000 8000000 12000000 Sysmiss ECAo19. Expenditures on R&D contracted with other companies in last fiscal yr (LCU) Spending on acquisition of external knowledge over last 3 yrs? Spending on acquisition of external knowledge over last 3 yrs? Spending on acquisition of external knowledge over last 3 yrs? Spending on acquisition of external knowledge over last 3 yrs? Spending on acquisition of external knowledge over last 3 yrs? INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: I would now like to ask you questions related to the acquisition of external knowledge and use of computers. Over the last three years, did this establishment spend on the acquisition of external knowledge? This includes purchase or licensing of patents and non-patented inventions, know-how and other types of knowledge from other businesses or organizations. INTERVIEWER: ASK ALL FIRMS ELIGIBLE FOR THE INNOVATION MODULE 184 70 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Source of purchase or license of the latest invention Source of purchase or license of the latest invention Source of purchase or license of the latest invention Source of purchase or license of the latest invention Source of purchase or license of the latest invention SHOW CARD Was the latest invention, patent or know-how licensed or purchased from: INTERVIEWER: ASK ALL FIRMS ELIGIBLE FOR THE INNOVATION MODULE 53 201 -9 Don't know -8 Refused 1 A (COUNTRY) firm 2 A (COUNTRY) research institute or university 3 A foreign firm 4 A foreign research institute or university 5 Other Sysmiss % of workforce that regularly used PCs in their jobs at end last fiscal % of workforce that regularly used PCs in their jobs at end last fiscal % of workforce that regularly used PCs in their jobs at end last fiscal % of workforce that regularly used PCs in their jobs at end last fiscal % of workforce that regularly used PCs in their jobs at end last fiscal At the end of fiscal year [insert last complete fiscal year], what percent of this establishment's workforce regularly used personal computers in their jobs? INTERVIEWER: ASK ALL FIRMS ELIGIBLE FOR THE INNOVATION MODULE 184 70 -9 Don't know -8 Refused 2 3 4 5 8 10 12 15 18 20 25 28 30 35 36 38 40 45 50 60 70 75 80 85 90 95 99 100 Sysmiss ECAo22a. % of workforce that regularly used PCs in their jobs at end last fiscal yr % of workforce that regularly used PCs in their jobs 3 fiscal yrs ago % of workforce that regularly used PCs in their jobs 3 fiscal yrs ago % of workforce that regularly used PCs in their jobs 3 fiscal yrs ago % of workforce that regularly used PCs in their jobs 3 fiscal yrs ago % of workforce that regularly used PCs in their jobs 3 fiscal yrs ago Three fiscal years ago, at the end of fiscal year [insert three complete fiscal years ago], what percent of this establishment's workforce regularly used personal computers in their jobs? INTERVIEWER: ASK ALL FIRMS ELIGIBLE FOR THE INNOVATION MODULE 184 70 -9 Don't know -8 Refused -7 THE ESTABLISHMENT WAS NOT IN BUSINESS THREE YEARS AGO 1 2 5 6 8 10 12 15 20 25 30 35 38 40 50 60 65 70 80 85 90 95 99 100 Sysmiss Ever been granted a patent? Ever been granted a patent? Ever been granted a patent? Ever been granted a patent? Ever been granted a patent? INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: I would now like to ask you questions related to protection of innovation. Has this establishment ever been granted a patent? INTERVIEWER: ASK ALL FIRMS ELIGIBLE FOR THE INNOVATION MODULE 184 70 -9 Don't know -8 Refused 1 Yes 2 No Sysmiss Apply for a patent/trademark over last 3 yrs? Apply for a patent/trademark over last 3 yrs? Apply for a patent/trademark over last 3 yrs? Apply for a patent/trademark over last 3 yrs? Apply for a patent/trademark over last 3 yrs? SHOW CARD During the last three years, did this establishment apply for a patent or a trademark? If No, GO TO QUESTION R.1 IF NUMBER OF EMPLOYEES >=50, OTHERWISE GO TO QUESTION VEB.1 If Don't Know, GO TO QUESTION R.1 IF NUMBER OF EMPLOYEES >=50, OTHERWISE GO TO QUESTION VEB.1 INTERVIEWER: ASK ALL FIRMS ELIGIBLE FOR THE INNOVATION MODULE 184 70 -9 Don't know -8 Refused 1 Yes_ for a patent only 2 Yes_ for a trademark only 3 Yes_ for both a patent and a trademark 4 No Sysmiss ECAo23cx. Country or countries where the establishment applied for a patent or t ECAo23cx. Country or countries where the establishment applied for a patent or t ECAo23cx. Country or countries where the establishment applied for a patent or t ECAo23cx. Country or countries where the establishment applied for a patent or t ECAo23cx. Country or countries where the establishment applied for a patent or t Over the last three years, in which country or countries did this establishment apply for a patent or a trademark? INTERVIEWER: ASK ALL FIRMS ELIGIBLE FOR THE INNOVATION MODULE 25 Czech Republic France France,Czech Republic Germany,Czech Republic Refused Slovakia,Czech Republic ECAo23cx. Country or countries where the establishment applied for a patent or trademark Granted a patent/trademark over last 3yrs? Granted a patent/trademark over last 3yrs? Granted a patent/trademark over last 3yrs? Granted a patent/trademark over last 3yrs? Granted a patent/trademark over last 3yrs? SHOW CARD Over the last three years, has this establishment been granted a patent or a trademark? INTERVIEWER: ASK ALL FIRMS ELIGIBLE FOR THE INNOVATION MODULE 25 229 -9 Don't know -8 Refused 1 Yes_ for a patent only 2 Yes_ for a trademark only 3 Yes_ for both a patent and a trademark 4 No Sysmiss Dealing with problems in the production process over last fiscal yr Dealing with problems in the production process over last fiscal yr Dealing with problems in the production process over last fiscal yr Dealing with problems in the production process over last fiscal yr Dealing with problems in the production process over last fiscal yr 1) INTERVIEWER: PLEASE READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: And now I would like to ask you about management practices in this establishment. 2) SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], what best describes what happened at this establishment when a problem in the production process arose? INTERVIEWER: ASK IF 50+ EMPLOYEES (L.1 IN THE MAIN QUESTIONNAIRE IS AT LEAST 50). IF L.1 IS LESS THAN 50, GO TO SECTION VEB (QUESTION VEB.1) 62 192 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 We fixed it but did not take further action 2 We fixed it and took action to make sure it did not happen again 3 We fixed it and took action to make sure that it did not happen again_ and had a continuous improvement process to antic 4 No action was taken Sysmiss Number of production performance indicators monitored over last fiscal yr Number of production performance indicators monitored over last fiscal yr Number of production performance indicators monitored over last fiscal yr Number of production performance indicators monitored over last fiscal yr Number of production performance indicators monitored over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], how many production performance indicators were monitored at this establishment? INTERVIEWER: ASK IF 50+ EMPLOYEES (L.1 IN THE MAIN QUESTIONNAIRE IS AT LEAST 50). IF L.1 IS LESS THAN 50, GO TO SECTION VEB (QUESTION VEB.1) 62 192 -9 Don't know -8 Refused 1 1-2 production performance indicators 2 3-9 production performance indicators 3 10 or more production performance indicators 4 No production performance indicators Sysmiss Time frame of production targets over last fiscal yr Time frame of production targets over last fiscal yr Time frame of production targets over last fiscal yr Time frame of production targets over last fiscal yr Time frame of production targets over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], what best describes the time frame of production targets at this establishment? Examples of production targets are: production, quality, efficiency, waste, on-time delivery. INTERVIEWER: ASK IF 50+ EMPLOYEES (L.1 IN THE MAIN QUESTIONNAIRE IS AT LEAST 50). IF L.1 IS LESS THAN 50, GO TO SECTION VEB (QUESTION VEB.1) 62 192 -9 Don't know -8 Refused 1 Main focus was on short-term (less than one year) production targets 2 Main focus was on long-term (more than one year) production targets 3 Combination of short term and long term production targets 4 No production targets Sysmiss Achievement of production targets over last fiscal yr Achievement of production targets over last fiscal yr Achievement of production targets over last fiscal yr Achievement of production targets over last fiscal yr Achievement of production targets over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], how easy or difficult was it for this establishment to achieve its production targets? INTERVIEWER: ASK IF 50+ EMPLOYEES (L.1 IN THE MAIN QUESTIONNAIRE IS AT LEAST 50). IF L.1 IS LESS THAN 50, GO TO SECTION VEB (QUESTION VEB.1) 61 193 -9 Don't know -8 Refused 1 Possible to achieve without much effort 2 Possible to achieve with some effort 3 Possible to achieve with normal amount of effort 4 Possible to achieve with more than normal effort 5 Only possible to achieve with extraordinary effort Sysmiss Awareness of production targets over last fiscal yr Awareness of production targets over last fiscal yr Awareness of production targets over last fiscal yr Awareness of production targets over last fiscal yr Awareness of production targets over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], who was aware of the production targets at this establishment? INTERVIEWER: ASK IF 50+ EMPLOYEES (L.1 IN THE MAIN QUESTIONNAIRE IS AT LEAST 50). IF L.1 IS LESS THAN 50, GO TO SECTION VEB (QUESTION VEB.1) 61 193 -9 Don't know -8 Refused 1 Only senior managers 2 Most managers and some production workers 3 Most managers and most production workers 4 All managers and most production workers Sysmiss Basis for managers' performance bonuses over last fiscal yr Basis for managers' performance bonuses over last fiscal yr Basis for managers' performance bonuses over last fiscal yr Basis for managers' performance bonuses over last fiscal yr Basis for managers' performance bonuses over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], what were managers' performance bonuses usually based on? INTERVIEWER: ASK IF 50+ EMPLOYEES (L.1 IN THE MAIN QUESTIONNAIRE IS AT LEAST 50). IF L.1 IS LESS THAN 50, GO TO SECTION VEB (QUESTION VEB.1) 62 192 -9 Don't know -8 Refused -7 DOES NOT APPLY 1 Their own performance as measured by production targets 2 Their team or shift performance as measured by production targets 3 Their establishment's performance as measured by production targets 4 Their company's performance as measured by production targets 5 No performance bonuses Sysmiss Primary way of promoting non-managers over last fiscal yr Primary way of promoting non-managers over last fiscal yr Primary way of promoting non-managers over last fiscal yr Primary way of promoting non-managers over last fiscal yr Primary way of promoting non-managers over last fiscal yr SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], what was the primary way non-managers were promoted at this establishment? INTERVIEWER: ASK IF 50+ EMPLOYEES (L.1 IN THE MAIN QUESTIONNAIRE IS AT LEAST 50). IF L.1 IS LESS THAN 50, GO TO SECTION VEB (QUESTION VEB.1) 62 192 -9 Don't know -8 Refused -7 DOES NOT APPLY (NO PROMOTIONS OF NON-MANAGERS IN THE LAST COMPLETE FISCAL YEAR) 1 Promotions were based solely on performance and ability 2 Promotions were based partly on performance and ability_ and partly on other factors (for example_ tenure or family conn 3 Promotions were based mainly on factors other than performance and ability (for example_ tenure or family connections) 4 Non-managers are normally not promoted Sysmiss Reassignment/dismissal of under-performing non-manager over last fiscal Reassignment/dismissal of under-performing non-manager over last fiscal Reassignment/dismissal of under-performing non-manager over last fiscal Reassignment/dismissal of under-performing non-manager over last fiscal Reassignment/dismissal of under-performing non-manager over last fiscal SHOW CARD Over the last complete fiscal year [insert last complete fiscal year], when was an under-performing non-manager reassigned or dismissed? INTERVIEWER: ASK IF 50+ EMPLOYEES (L.1 IN THE MAIN QUESTIONNAIRE IS AT LEAST 50). IF L.1 IS LESS THAN 50, GO TO SECTION VEB (QUESTION VEB.1) 62 192 -9 Don't know -8 Refused -7 DOES NOT APPLY (NO UNDER-PERFORMING NON-MANAGERS IN THE LAST COMPLETE FISCAL YEAR) 1 Within 6 months of identifying non-manager under-performance 2 After 6 months of identifying non-manager under-performance 3 Rarely or never Sysmiss ECAr15. Reassignment/dismissal of under-performing non-manager over last fiscal yr Time innovation module ends: Day Time innovation module ends: Day Time innovation module ends: Day Time innovation module ends: Day Time innovation module ends: Day 184 70 -8 Refused 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Sysmiss Time innovation module ends: Month Time innovation module ends: Month Time innovation module ends: Month Time innovation module ends: Month Time innovation module ends: Month 184 70 -8 Refused 1 2 3 4 6 7 8 9 10 11 12 Sysmiss Time innovation module ends: Year Time innovation module ends: Year Time innovation module ends: Year Time innovation module ends: Year Time innovation module ends: Year 184 70 -9 Don't know -8 Refusal -7 Does not apply 2013 2014 Sysmiss Time innovation module ends: Hour Time innovation module ends: Hour Time innovation module ends: Hour Time innovation module ends: Hour Time innovation module ends: Hour 184 70 -8 Refused 7 8 9 10 11 12 13 14 15 16 17 18 19 Sysmiss Time innovation module ends: Minutes Time innovation module ends: Minutes Time innovation module ends: Minutes Time innovation module ends: Minutes Time innovation module ends: Minutes 184 70 -8 Refused 1 2 3 4 5 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 30 32 34 35 36 37 39 40 41 42 43 44 45 46 47 48 49 50 51 52 54 55 56 57 58 59 Sysmiss Innovation module respondent same as main questionnaire respondent? Innovation module respondent same as main questionnaire respondent? Innovation module respondent same as main questionnaire respondent? Innovation module respondent same as main questionnaire respondent? Innovation module respondent same as main questionnaire respondent? 184 70 -8 Refused 1 Yes 2 No Sysmiss Innovation module respondent's yrs with the firm Innovation module respondent's yrs with the firm Innovation module respondent's yrs with the firm Innovation module respondent's yrs with the firm Innovation module respondent's yrs with the firm 9 245 -8 Refused 2 3 4 15 21 22 24 Sysmiss Innovation module respondent's yrs in the position Innovation module respondent's yrs in the position Innovation module respondent's yrs in the position Innovation module respondent's yrs in the position Innovation module respondent's yrs in the position 9 245 -8 Refused 2 3 4 12 15 21 22 24 Sysmiss Innovation module respondent's gender Innovation module respondent's gender Innovation module respondent's gender Innovation module respondent's gender Innovation module respondent's gender 9 245 -8 Refused 1 Male 2 Female Sysmiss QNRNO. QUESTIONNAIRE NUMBER QNRNO. QUESTIONNAIRE NUMBER QNRNO. QUESTIONNAIRE NUMBER QNRNO. QUESTIONNAIRE NUMBER QNRNO. QUESTIONNAIRE NUMBER 254 170 207552 -9 Don't know -8 Refusal -7 Does not apply 2008/9 panel code 2008/9 panel code 2008/9 panel code 2008/9 panel code 2008/9 panel code 18 236 -9 Don't know -8 Refusal -7 Does not apply 62 88 89 96 100 104 108 110 122 136 141 148 170 172 173 196 209 247 Sysmiss 2008/9 q're number 2008/9 q're number 2008/9 q're number 2008/9 q're number 2008/9 q're number 18 236 -9 Don't know -8 Refusal -7 Does not apply 11117 12060 21102 21348 21395 21410 31421 41111 41233 61242 918243 918245 918265 918274 918283 918304 918305 929529 Sysmiss TURKEY ONLY - Were some sections of the survey completed by the respondent or so TURKEY ONLY - Were some sections of the survey completed by the respondent or so TURKEY ONLY - Were some sections of the survey completed by the respondent or so TURKEY ONLY - Were some sections of the survey completed by the respondent or so TURKEY ONLY - Were some sections of the survey completed by the respondent or so 254 -9 Don't know -8 Refusal -7 Does not apply Sysmiss TURKEY ONLY - Were some sections of the survey completed by the respondent or solely by the interviewer? AGENCY AGENCY AGENCY AGENCY AGENCY 254 1 Ipsos Tambor 2 Median 3 DataCollect 4 ACRC 5 Ipsos Turkey 6 Yontem Method of survey completion Method of survey completion Method of survey completion Method of survey completion Method of survey completion 254 1 CAPI 2 PAPI Sysmiss Sampling panel information from final progress report Sampling panel information from final progress report Sampling panel information from final progress report Sampling panel information from final progress report Sampling panel information from final progress report 254 -9 Don't know -8 Refusal -7 Does not apply 1 panel id of previous wave panel id of previous wave panel id of previous wave panel id of previous wave panel id of previous wave 18 236 -9 Don't know -8 Refusal -7 Does not apply 62 88 89 96 100 104 108 110 122 136 141 148 170 172 173 196 209 247 Sysmiss Weight according to strict eligibility Weight according to strict eligibility Weight according to strict eligibility Weight according to strict eligibility Weight according to strict eligibility 254 -9 Don't know -8 Refusal -7 Does not apply 1 1.2996 1.36863577300538 1.59031315868714 1.62793311117714 1.74354247575832 1.90064957264957 2.21581192136947 2.45438121047877 3.23974358974359 3.60497488349573 4.31894718185041 4.46291208791209 4.81333333333333 5.06221788617886 5.22488416563524 6.63311954241663 7.40071722097019 22.0346359104012 22.8657837802067 24.8632528523479 25.9401840922267 27.7051123107149 36.3396974625549 38.5072079314748 41.9070267550471 43.0764475846232 45.3382880585224 45.4391844855393 45.6971878380643 47.7696677381568 60.8905468710501 66.3140390442053 70.0087939305376 71.371544231241 100.625698429971 Weight according to median eligibility Weight according to median eligibility Weight according to median eligibility Weight according to median eligibility Weight according to median eligibility 254 -9 Don't know -8 Refusal -7 Does not apply 1 1.87198499088099 2.15524587765904 3.80779139652457 4.11176852352623 4.78760161417814 5.2618421038686 6.35197633999887 8.8482147714581 8.93065155504312 9.06731371673947 9.18126254806426 9.44712922416651 9.47627104240825 10.0074419484054 14.9379875646557 16.5117824306575 17.2869207538701 18.6482459866243 43.6480122926158 49.1779553978437 67.8947869032087 76.321350568382 77.3680685539941 99.3463563701238 119.428196216441 130.817393430991 154.0466967716 156.247137172721 171.232228443929 173.390831763527 188.9919284798 190.724083439409 194.693146628236 269.030718998542 280.70584170202 337.429906567842 375.860501212822 403.565463393518 494.888594720716 Weight according to weak eligibility Weight according to weak eligibility Weight according to weak eligibility Weight according to weak eligibility Weight according to weak eligibility 254 -9 Don't know -8 Refusal -7 Does not apply 1 1.84456810606839 2.37753139342865 4.42171597633136 4.98860263996359 6.4343339587242 6.91869194796269 8.87300864815658 9.69798438046162 9.80859799541118 10.1040480475646 10.195316912793 11.3489298158288 17.0887573964497 17.1362797327026 17.5289699239006 19.628105065666 29.2023472182682 33.260105157689 69.7437586853776 75.5482296456678 95.301917536474 97.6130955616592 110.229286844965 129.143302660458 129.329790029628 173.067410634834 178.017816315813 200.186192202024 203.442733867149 213.912109212814 217.054697575784 234.520342682376 242.142039208619 291.428343874322 308.959146536136 391.44391789219 440.12758262161 534.845932842784 620.605192456751 group(a2 a4anew a6a) group(a2 a4anew a6a) group(a2 a4anew a6a) group(a2 a4anew a6a) group(a2 a4anew a6a) 254 -9 Don't know -8 Refusal -7 Does not apply 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74