DDI_ALB_2008_MCC-TPE_v01_M Millennium Challenge Corporation 2014-03-27 NADA Version 1.0 (March 2014). The version uses an updated metadata template. Version 2.0 (April 2015). Edited version based on Version 01 (DDI-MCC-ALB-SI-THRESHOLDS-2013-v1.1) that was done by Millennium Challenge Corporation. Thresholds I and II Performance Evaluation 2008-2012 MCC-TPE 2008-12 ALB_2008_MCC-TPE_v01_M Social Impact, Inc. NADA Millennium Challenge Corporation Monitoring & Evaluation Division Independent Performance Evaluation Anonymized dataset for public distribution Corruption Performance Evaluation Corruption From 2006 to 2011, the government of Albania (GOA) received two Millennium Challenge Corporation (MCC) Threshold Programs totaling $29.6 million. Albania received its first Threshold Program (ATP1) in 2006. As a result of the success of ATP1, MCC approved a Stage II Threshold Program (ATP2) in 2008. The goal of the $13.9 million ATP1, which lasted from September 2006 to November 2008, was to improve Albania's performance on the control of corruption and business environment indicators by addressing tax administration, public procurement, and business registration legislation and processes. ATP2, a $15.7 million program in place from January 2009 to May 2011, expanded a similar approach of promoting e-government to business licensing and urban planning. ATP2 also supported reforms in public administration and judicial capacity, with the objective of achieving improvements on the control of corruption and rule of law policy indicators. Upon completion of ATP2, the MCC commissioned this final independent, ex-post performance evaluation to implement an independent and evidence-based study of both Albania threshold programs, examining program effectiveness, impact and sustainability. The evaluation team was directed to focus its efforts on the extent to which activities were undertaken; activities were fully implemented; implemented activities led to outcomes (or meaningful changes in knowledge, attitudes, and practices); implemented activities and outcomes have been sustained to date; and the likelihood that they will be sustained over the short- and long-term, as well as the cost effectiveness of the program activities, where feasible. The evaluation team collected and analyzed evidence to assess program effectiveness in achieving both output- and outcomelevel impacts. In particular, during the program review and evaluation implementation, the evaluation team explored the extent to which: - Activities were undertaken - Implementation progressed as planned - Activities were fully implemented - Implemented activities led to outcomes (or meaningful changes in knowledge, attitudes and practices) - Implemented activities and outcomes have been sustained, to date, and the likelihood that they will be sustained over the short- and long-term The evaluation team explored the factors (internal, including programmatic design and implementation issues, as well as external forces) that enabled or prevented the achievement of these outputs. In particular, and in line with the TOR, the evaluation team collected quantitative and qualitative information from different government representatives, business owners, civil society representatives, project implementers, U.S. government partners and others stakeholders regarding the extent to which the timeframe and Compact incentives hindered or accelerated policy improvements and the implementation of activities. For each ATP component, specific evaluation questions are explored in detail, in the appropriate sections of this report. Data Sources: - Document review - Business impact survey - Reference to ATP-funded surveys - Focus group discussions - Open-ended and semi-structured key informant interviews - GOA data - Third-party reports and surveys Albania National coverage Individuals, focus groups, businesses, government data, documents Other Institute for Development Research and Alternatives Business Impact Survey (BIS2) sample frame: 486 businesses; 4 partially-overlapping samples from 4 different (though partially overlapping) sampling frames: (1) VAT payers, (2) large (LTO) taxpayers, (3) businesses that obtain licensing and (4) businesses that participate in public procurement. Focus Group Discussions (Business Registration - VAT Payers) sample: Economic Operators that were registered after 2006 with NRC. Only 1 FG- in Tirana Businesses will vary by size and sector, but we will select only those businesses which have registered by themselves, without hiring an external person. Participants should be the individuals who personally interacted with the NRC to register. Focus Group Discussions (Small Businesses) sample: small businesses, with an annual turnover of up to 8 million LEK, (proportionately representing ranges: 0-2 million LEK, 2-5 Million LEK, and 2-8 Million LEK, paying local government (simplified tax) recruited through small business association in Korca and RDAs in Korca and Tirana. A mix of those registered before 2006 (with the court system) and after (with NRC). The sample will include representatives of various sectors (retail shops, food outlets, restaurants, service sector, taxi drivers, etc). Interviews with CSOs sample: Approximately 15 CSOs that were assisted by MCC ATP, but representing a mix: those having been trained/assisted with 1-on-1 capacity building/being part of the Coalition of CSO in support of Administrative Court/being part of the TCC/received monitoring grants (the latter, all 5, will be asked to participate in the interviews). Based on ISC reports we will ensure a mix of CSOs, which had recorded a progress (according to ISC assessment) and have not. Business impact survey (BIS2): The survey covered medium and large businesses (value-added tax [VAT] payers). Focus group discussions (FGDs): The discussions included small businesses that are exempt from the VAT. Open-ended and semi-structured key informant interviews (KIIs): KIIs were conducted with government officials, USAID and U.S. Embassy personnel, independent experts, former project staff representatives of consortium members and selected business leaders. Site visits were conducted to project-implementation sites in Tirana and the regions. GOA data: Data, annual reports, and in-depth interviews were included from GOA agencies working with the ATPs. Third-party reports and surveys: Findings were used if relevant to assessing project outcomes and impact. Millennium Challenge Corporation Millennium Challenge Corporation http://data.mcc.gov/evaluations/index.php/catalog/71 Cost: None Melikyan, Lilit. Social Impact, Inc. Albania Threshold Programs Final Evaluation Report. 2012. business_impact_survey_2008 297 97 business_needs_survey_2007 300 134 id nr serial id nr serial id nr serial id nr serial id nr serial 297 501 833 city city city city city 297 1 tirane 3 durres 6 fier 10 other cities Type of Taxpayer's Office: Large (LTO) or Tirana (TTO) Type of Taxpayer's Office: Large (LTO) or Tirana (TTO) Type of Taxpayer's Office: Large (LTO) or Tirana (TTO) Type of Taxpayer's Office: Large (LTO) or Tirana (TTO) Type of Taxpayer's Office: Large (LTO) or Tirana (TTO) 297 1 large tp 2 tirana tp what is your job title? what is your job title? what is your job title? what is your job title? what is your job title? 297 1 chief executive/president 2 owner/proprietor 3 partner 4 director 5 general manager 6 manager 7 finance officer which of the following sectors best describes your company activity (largest sal which of the following sectors best describes your company activity (largest sal which of the following sectors best describes your company activity (largest sal which of the following sectors best describes your company activity (largest sal which of the following sectors best describes your company activity (largest sal 297 1 industry 2 construction 3 transport & communication 4 trade 5 services which of the following best describes your company ownership (based on the large which of the following best describes your company ownership (based on the large which of the following best describes your company ownership (based on the large which of the following best describes your company ownership (based on the large which of the following best describes your company ownership (based on the large 297 1 domestic company 2 foreign owned company 3 state company 4 joint-venture (domestic and foreign) 5 branch of a foreign company/representative office 6 other q5 in what year (range) was the company established? q5 in what year (range) was the company established? q5 in what year (range) was the company established? q5 in what year (range) was the company established? q5 in what year (range) was the company established? 297 1 1958-1991 2 1992-1994 3 1995-1999 4 2000-2004 5 2005-2007 9999 dk/ no response sold domestically sold domestically sold domestically sold domestically sold domestically 297 100 exported exported exported exported exported 297 100 what is the legal form of your company? what is the legal form of your company? what is the legal form of your company? what is the legal form of your company? what is the legal form of your company? 297 1 sole proprietorship 2 limited liability company 3 joint-stock company 4 branch or representative office of foreign company 5 collective company 6 commandite company 7 other how many full-time employees does your company have? (check one box) how many full-time employees does your company have? (check one box) how many full-time employees does your company have? (check one box) how many full-time employees does your company have? (check one box) how many full-time employees does your company have? (check one box) 297 1 self-employed 2 1 – 5 employees 3 6 – 20 employees 4 21 – 50 employees 5 51 – 80 employees 6 81 – 100 employees 7 over 100 employees do you have at your company offices: (one answer only) do you have at your company offices: (one answer only) do you have at your company offices: (one answer only) do you have at your company offices: (one answer only) do you have at your company offices: (one answer only) 297 1 full internet access 2 email access only 3 neither of the these what kind of connection do you use to get access to internet? what kind of connection do you use to get access to internet? what kind of connection do you use to get access to internet? what kind of connection do you use to get access to internet? what kind of connection do you use to get access to internet? 250 47 don’t know 1 dial up 2 antenna / wireless 3 adsl / direct cable 4 satellite connection 5 other Sysmiss do you have intranet (local network) at your offices? do you have intranet (local network) at your offices? do you have intranet (local network) at your offices? do you have intranet (local network) at your offices? do you have intranet (local network) at your offices? 250 47 1 yes 2 no Sysmiss if yes, how many computers do you have connected in your local network? (interv if yes, how many computers do you have connected in your local network? (interv if yes, how many computers do you have connected in your local network? (interv if yes, how many computers do you have connected in your local network? (interv if yes, how many computers do you have connected in your local network? (interv 157 140 2- 1 3- 2 4- 3 7- 4 15- 5 121- Sysmiss why don't you have internet access at your company offices? why don't you have internet access at your company offices? why don't you have internet access at your company offices? why don't you have internet access at your company offices? why don't you have internet access at your company offices? 49 248 1 don’t need internet 2 cannot access internet from this area/there are no providers 3 it is expensive 4 it is very low speed 5 other 6 other Sysmiss is your company using on-line banking services? is your company using on-line banking services? is your company using on-line banking services? is your company using on-line banking services? is your company using on-line banking services? 297 1 yes 2 no what is your main source of information about the tax system in albania, includi what is your main source of information about the tax system in albania, includi what is your main source of information about the tax system in albania, includi what is your main source of information about the tax system in albania, includi what is your main source of information about the tax system in albania, includi 297 1 gdt web site 2 visits to tax office 3 visits by tax employees to your office 4 direct mail 5 telephone 6 through outside accounting service 7 official gazette 8 media (newspaper, tv, radio) 9 publications 10 other have you used the gdt website during the last three months? have you used the gdt website during the last three months? have you used the gdt website during the last three months? have you used the gdt website during the last three months? have you used the gdt website during the last three months? 297 1 yes 2 no if yes how often do you use the website? if yes how often do you use the website? if yes how often do you use the website? if yes how often do you use the website? if yes how often do you use the website? 241 56 1 several times per week 2 once a week 3 once per two weeks 4 once per month 5 less than once per month Sysmiss how would you evaluate the quality of the gdt website? how would you evaluate the quality of the gdt website? how would you evaluate the quality of the gdt website? how would you evaluate the quality of the gdt website? how would you evaluate the quality of the gdt website? 241 56 refuse to tell 1 very good 2 good 3 medium 4 poor 5 very poor 6 dk / no answer Sysmiss how do you usually obtain information about the status of your tax account (i.e. how do you usually obtain information about the status of your tax account (i.e. how do you usually obtain information about the status of your tax account (i.e. how do you usually obtain information about the status of your tax account (i.e. how do you usually obtain information about the status of your tax account (i.e. 297 1 visits to tax office 2 visits by tax employees to your office 3 direct mail 4 telephone 5 through outside accounting service 6 gdt website 7 other how often, on average, do you meet with tax department per month? how often, on average, do you meet with tax department per month? how often, on average, do you meet with tax department per month? how often, on average, do you meet with tax department per month? how often, on average, do you meet with tax department per month? 297 1 less than once per month or not at all 2 once per month 3 twice per month 4 three times per month 5 more than three times per month availability and timeliness of information availability and timeliness of information availability and timeliness of information availability and timeliness of information availability and timeliness of information 295 2 dk/no response 1 very good 2 good 3 satisfactory 4 unsatisfactory Sysmiss quality of information quality of information quality of information quality of information quality of information 296 1 dk/no response 1 very good 2 good 3 satisfactory 4 unsatisfactory Sysmiss during the last 6 months, overall treatment your company has received during int during the last 6 months, overall treatment your company has received during int during the last 6 months, overall treatment your company has received during int during the last 6 months, overall treatment your company has received during int during the last 6 months, overall treatment your company has received during int 294 3 dk/no response 1 very good 2 good 3 satisfactory 4 unsatisfactory Sysmiss during the last 6 months, courtesy of the gdt employees during interactions during the last 6 months, courtesy of the gdt employees during interactions during the last 6 months, courtesy of the gdt employees during interactions during the last 6 months, courtesy of the gdt employees during interactions during the last 6 months, courtesy of the gdt employees during interactions 292 5 dk/no response 1 very good 2 good 3 satisfactory 4 unsatisfactory Sysmiss during the last 6 months, professionalism showed by gdt employees during interac during the last 6 months, professionalism showed by gdt employees during interac during the last 6 months, professionalism showed by gdt employees during interac during the last 6 months, professionalism showed by gdt employees during interac during the last 6 months, professionalism showed by gdt employees during interac 290 7 dk/no response 1 very good 2 good 3 satisfactory 4 unsatisfactory Sysmiss monthly, how much time on average do company employees spend in preparing and fi monthly, how much time on average do company employees spend in preparing and fi monthly, how much time on average do company employees spend in preparing and fi monthly, how much time on average do company employees spend in preparing and fi monthly, how much time on average do company employees spend in preparing and fi 297 1 less than 2 hours 2 2 – 4 hours 3 4 – 8 hours 4 1 – 2 days (9-16 hours) 5 2 - 5 days (17-40 hours) 6 more than 5 days thinking of unofficial payments or gift that a firm like yours would make in a g thinking of unofficial payments or gift that a firm like yours would make in a g thinking of unofficial payments or gift that a firm like yours would make in a g thinking of unofficial payments or gift that a firm like yours would make in a g thinking of unofficial payments or gift that a firm like yours would make in a g 297 1 never 2 sometimes 4 usually 5 always how much time on average do company employees spend in preparing and filing the how much time on average do company employees spend in preparing and filing the how much time on average do company employees spend in preparing and filing the how much time on average do company employees spend in preparing and filing the how much time on average do company employees spend in preparing and filing the 297 1 up to 1 week 2 2 weeks 3 1 month 4 more than 1 month understand the tax laws and procedures understand the tax laws and procedures understand the tax laws and procedures understand the tax laws and procedures understand the tax laws and procedures 297 1 very confident 2 fairly confident 3 not confident calculate tax liability calculate tax liability calculate tax liability calculate tax liability calculate tax liability 297 1 very confident 2 fairly confident 3 not confident use the gdt web site use the gdt web site use the gdt web site use the gdt web site use the gdt web site 297 1 very confident 2 fairly confident 3 not confident have you heard about the possibility of filing tax payments online? have you heard about the possibility of filing tax payments online? have you heard about the possibility of filing tax payments online? have you heard about the possibility of filing tax payments online? have you heard about the possibility of filing tax payments online? 297 1 yes 2 no has your company received classroom training in e-filing offered through the pro has your company received classroom training in e-filing offered through the pro has your company received classroom training in e-filing offered through the pro has your company received classroom training in e-filing offered through the pro has your company received classroom training in e-filing offered through the pro 297 1 yes 2 no what is the total number of tax payments you made last year for the corporate in what is the total number of tax payments you made last year for the corporate in what is the total number of tax payments you made last year for the corporate in what is the total number of tax payments you made last year for the corporate in what is the total number of tax payments you made last year for the corporate in 297 1 0 - 24 2 25 - 49 3 50 - 75 4 more than 75 what proportion of your company's revenues are from sales of goods, works and se what proportion of your company's revenues are from sales of goods, works and se what proportion of your company's revenues are from sales of goods, works and se what proportion of your company's revenues are from sales of goods, works and se what proportion of your company's revenues are from sales of goods, works and se 297 none 1 all 2 more than 50% 3 25 to 50% 4 less than 25% has your company ever participated in a public tender? has your company ever participated in a public tender? has your company ever participated in a public tender? has your company ever participated in a public tender? has your company ever participated in a public tender? 297 1 yes 2 no what does your company offers in public tenders? goods what does your company offers in public tenders? goods what does your company offers in public tenders? goods what does your company offers in public tenders? goods what does your company offers in public tenders? goods 59 238 1 goods Sysmiss what does your company offers in public tenders? works what does your company offers in public tenders? works what does your company offers in public tenders? works what does your company offers in public tenders? works what does your company offers in public tenders? works 21 276 2 works Sysmiss what does your company offers in public tenders? services what does your company offers in public tenders? services what does your company offers in public tenders? services what does your company offers in public tenders? services what does your company offers in public tenders? services 44 253 3 services Sysmiss how many public tenders has your company submitted during the most recent three how many public tenders has your company submitted during the most recent three how many public tenders has your company submitted during the most recent three how many public tenders has your company submitted during the most recent three how many public tenders has your company submitted during the most recent three 108 189 none (not applied in last 3 years) 1 more than 10 2 5 to 10 3 2 - 5 4 1 Sysmiss when was the last time that your company participated in a public tender? year when was the last time that your company participated in a public tender? year when was the last time that your company participated in a public tender? year when was the last time that your company participated in a public tender? year when was the last time that your company participated in a public tender? year 108 189 1 before 2000 2001 2002 2003 2004 2005 2006 2007 2008 9999 no answer Sysmiss to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo 40 257 1 government ministries 2 government institutions 3 local government 5 prefectures 6 public companies 7 other Sysmiss to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo 53 244 1 government ministries 2 government institutions 3 local government 5 prefectures 6 public companies 7 other Sysmiss to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo 34 263 1 government ministries 2 government institutions 3 local government 5 prefectures 6 public companies 7 other Sysmiss to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo 297 1 government ministries 2 government institutions 3 local government 5 prefectures 6 public companies 7 other Sysmiss to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo 3 294 1 government ministries 2 government institutions 3 local government 5 prefectures 6 public companies 7 other Sysmiss to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo 11 286 1 government ministries 2 government institutions 3 local government 5 prefectures 6 public companies 7 other Sysmiss to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo to what agencies has your company submitted tenders? (check all that apply) remo 9 288 1 government ministries 2 government institutions 3 local government 5 prefectures 6 public companies 7 other Sysmiss how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? 68 229 1 ppa web site 2 visits to government offices 3 public announcement bulletin (buletini i prokurimeve) 4 official gazette 5 publications 6 media 7 other Sysmiss how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? 20 277 1 ppa web site 2 visits to government offices 3 public announcement bulletin (buletini i prokurimeve) 4 official gazette 5 publications 6 media 7 other Sysmiss how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? 34 263 1 ppa web site 2 visits to government offices 3 public announcement bulletin (buletini i prokurimeve) 4 official gazette 5 publications 6 media 7 other Sysmiss how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? 31 266 1 ppa web site 2 visits to government offices 3 public announcement bulletin (buletini i prokurimeve) 4 official gazette 5 publications 6 media 7 other Sysmiss how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? 10 287 1 ppa web site 2 visits to government offices 3 public announcement bulletin (buletini i prokurimeve) 4 official gazette 5 publications 6 media 7 other Sysmiss how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? 14 283 1 ppa web site 2 visits to government offices 3 public announcement bulletin (buletini i prokurimeve) 4 official gazette 5 publications 6 media 7 other Sysmiss how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? how do you obtain information about public procurement procedures? 6 291 1 ppa web site 2 visits to government offices 3 public announcement bulletin (buletini i prokurimeve) 4 official gazette 5 publications 6 media 7 other Sysmiss have you heard about the possibility of on-line procurement (electronic procurem have you heard about the possibility of on-line procurement (electronic procurem have you heard about the possibility of on-line procurement (electronic procurem have you heard about the possibility of on-line procurement (electronic procurem have you heard about the possibility of on-line procurement (electronic procurem 108 189 1 yes 2 no Sysmiss have you/your company participated in e-procurement (online procurement)? have you/your company participated in e-procurement (online procurement)? have you/your company participated in e-procurement (online procurement)? have you/your company participated in e-procurement (online procurement)? have you/your company participated in e-procurement (online procurement)? 108 189 1 yes 2 no Sysmiss have you heard of the procurement advocate office? have you heard of the procurement advocate office? have you heard of the procurement advocate office? have you heard of the procurement advocate office? have you heard of the procurement advocate office? 108 189 1 yes 2 no Sysmiss and if so, how did you hear about it? and if so, how did you hear about it? and if so, how did you hear about it? and if so, how did you hear about it? and if so, how did you hear about it? 13 284 1 newspaper 2 tv 3 radio 4 friend 5 other Sysmiss and if so, how did you hear about it? and if so, how did you hear about it? and if so, how did you hear about it? and if so, how did you hear about it? and if so, how did you hear about it? 50 247 1 newspaper 2 tv 3 radio 4 friend 5 other Sysmiss and if so, how did you hear about it? and if so, how did you hear about it? and if so, how did you hear about it? and if so, how did you hear about it? and if so, how did you hear about it? 2 295 1 newspaper 2 tv 3 radio 4 friend 5 other Sysmiss and if so, how did you hear about it? and if so, how did you hear about it? and if so, how did you hear about it? and if so, how did you hear about it? and if so, how did you hear about it? 19 278 1 newspaper 2 tv 3 radio 4 friend 5 other Sysmiss and if so, how did you hear about it? and if so, how did you hear about it? and if so, how did you hear about it? and if so, how did you hear about it? and if so, how did you hear about it? 14 283 1 newspaper 2 tv 3 radio 4 friend 5 other Sysmiss do you intend to participate in a public tender during the next 12 months? do you intend to participate in a public tender during the next 12 months? do you intend to participate in a public tender during the next 12 months? do you intend to participate in a public tender during the next 12 months? do you intend to participate in a public tender during the next 12 months? 297 1 yes 2 no how receptive would you be to submission of public tenders through the internet how receptive would you be to submission of public tenders through the internet how receptive would you be to submission of public tenders through the internet how receptive would you be to submission of public tenders through the internet how receptive would you be to submission of public tenders through the internet 121 176 1 very receptive 2 somewhat receptive 3 not receptive 4 unsure Sysmiss how confident are you in your company's ability to understand the public procure how confident are you in your company's ability to understand the public procure how confident are you in your company's ability to understand the public procure how confident are you in your company's ability to understand the public procure how confident are you in your company's ability to understand the public procure 121 176 1 very confident 2 fairly confident 3 not confident Sysmiss how confident are you in your company's ability to prepare and submit public ten how confident are you in your company's ability to prepare and submit public ten how confident are you in your company's ability to prepare and submit public ten how confident are you in your company's ability to prepare and submit public ten how confident are you in your company's ability to prepare and submit public ten 121 176 1 very confident 2 fairly confident 3 not confident Sysmiss how confident are you in your company's ability to use the ppa web site and othe how confident are you in your company's ability to use the ppa web site and othe how confident are you in your company's ability to use the ppa web site and othe how confident are you in your company's ability to use the ppa web site and othe how confident are you in your company's ability to use the ppa web site and othe 121 176 1 very confident 2 fairly confident 3 not confident Sysmiss how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur 110 187 1 ppa website 2 business associations 3 training seminars 4 public announcement bulletin 5 email updates/ e-newsletters 6 newspapers 7 other Sysmiss how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur 15 282 1 ppa website 2 business associations 3 training seminars 4 public announcement bulletin 5 email updates/ e-newsletters 6 newspapers 7 other Sysmiss how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur 31 266 1 ppa website 2 business associations 3 training seminars 4 public announcement bulletin 5 email updates/ e-newsletters 6 newspapers 7 other Sysmiss how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur 43 254 1 ppa website 2 business associations 3 training seminars 4 public announcement bulletin 5 email updates/ e-newsletters 6 newspapers 7 other Sysmiss how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur 34 263 1 ppa website 2 business associations 3 training seminars 4 public announcement bulletin 5 email updates/ e-newsletters 6 newspapers 7 other Sysmiss how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur 10 287 1 ppa website 2 business associations 3 training seminars 4 public announcement bulletin 5 email updates/ e-newsletters 6 newspapers 7 other Sysmiss how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur how would you like to receive public procurement system information in the futur 297 1 ppa website 2 business associations 3 training seminars 4 public announcement bulletin 5 email updates/ e-newsletters 6 newspapers 7 other Sysmiss when firms in your industry do business with government, what percent of the con when firms in your industry do business with government, what percent of the con when firms in your industry do business with government, what percent of the con when firms in your industry do business with government, what percent of the con when firms in your industry do business with government, what percent of the con 121 176 none / nothing would be paid 1 up to 2% 2 2-4% 3 4-6% 4 more than 6% Sysmiss thinking of unofficial payments or gifts that a firm like yours would make in a thinking of unofficial payments or gifts that a firm like yours would make in a thinking of unofficial payments or gifts that a firm like yours would make in a thinking of unofficial payments or gifts that a firm like yours would make in a thinking of unofficial payments or gifts that a firm like yours would make in a 121 176 1 never 2 sometimes / rarely 3 approximately in half of the cases 4 usually 5 always Sysmiss a have you attended a formal training for new public procurement law a have you attended a formal training for new public procurement law a have you attended a formal training for new public procurement law a have you attended a formal training for new public procurement law a have you attended a formal training for new public procurement law 121 176 1 yes 2 no Sysmiss a have you attended a formal training for e-tendering (e-procurement system) a have you attended a formal training for e-tendering (e-procurement system) a have you attended a formal training for e-tendering (e-procurement system) a have you attended a formal training for e-tendering (e-procurement system) a have you attended a formal training for e-tendering (e-procurement system) 121 176 1 yes 2 no Sysmiss why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? 77 220 1 we don’t make/produce anything that government buys 2 there is not enough profit doing business with government 3 we already sell everything we can produce to private customers (we are operating at full capacity) 4 tendering is a complicated and time consuming process 5 the public procurement system is unfair 6 we don’t want to deal with government bureaucracy 7 other Sysmiss why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? 20 277 1 we don’t make/produce anything that government buys 2 there is not enough profit doing business with government 3 we already sell everything we can produce to private customers (we are operating at full capacity) 4 tendering is a complicated and time consuming process 5 the public procurement system is unfair 6 we don’t want to deal with government bureaucracy 7 other Sysmiss why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? 42 255 1 we don’t make/produce anything that government buys 2 there is not enough profit doing business with government 3 we already sell everything we can produce to private customers (we are operating at full capacity) 4 tendering is a complicated and time consuming process 5 the public procurement system is unfair 6 we don’t want to deal with government bureaucracy 7 other Sysmiss why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? 43 254 1 we don’t make/produce anything that government buys 2 there is not enough profit doing business with government 3 we already sell everything we can produce to private customers (we are operating at full capacity) 4 tendering is a complicated and time consuming process 5 the public procurement system is unfair 6 we don’t want to deal with government bureaucracy 7 other Sysmiss why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? 24 273 1 we don’t make/produce anything that government buys 2 there is not enough profit doing business with government 3 we already sell everything we can produce to private customers (we are operating at full capacity) 4 tendering is a complicated and time consuming process 5 the public procurement system is unfair 6 we don’t want to deal with government bureaucracy 7 other Sysmiss why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? 34 263 1 we don’t make/produce anything that government buys 2 there is not enough profit doing business with government 3 we already sell everything we can produce to private customers (we are operating at full capacity) 4 tendering is a complicated and time consuming process 5 the public procurement system is unfair 6 we don’t want to deal with government bureaucracy 7 other Sysmiss why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? why are you not planning to participate in public tenders? 5 292 1 we don’t make/produce anything that government buys 2 there is not enough profit doing business with government 3 we already sell everything we can produce to private customers (we are operating at full capacity) 4 tendering is a complicated and time consuming process 5 the public procurement system is unfair 6 we don’t want to deal with government bureaucracy 7 other Sysmiss how receptive would you be to business registration through the internet (on-lin how receptive would you be to business registration through the internet (on-lin how receptive would you be to business registration through the internet (on-lin how receptive would you be to business registration through the internet (on-lin how receptive would you be to business registration through the internet (on-lin 297 1 very receptive 2 somewhat receptive 3 not receptive 4 unsure have you heard about the national registration center (one-stop shop for busines have you heard about the national registration center (one-stop shop for busines have you heard about the national registration center (one-stop shop for busines have you heard about the national registration center (one-stop shop for busines have you heard about the national registration center (one-stop shop for busines 297 1 yes 2 no considering that the current fee for business registration services does not cov considering that the current fee for business registration services does not cov considering that the current fee for business registration services does not cov considering that the current fee for business registration services does not cov considering that the current fee for business registration services does not cov 297 1 100 leke 2 200-500 leke 3 500-1,000 leke 4 more than 1000 leke gender gender gender gender gender 297 1 male 2 female what is your age? what is your age? what is your age? what is your age? what is your age? 297 1 18 - 25 2 26 - 40 3 41 – 55 4 56 – 70 5 over 70 what is your education? what is your education? what is your education? what is your education? what is your education? 297 1 no education 2 elementary school (completed) 3 secondary school (completed) 4 university degree (completed) 5 master or phd degree which is your internet service provider? which is your internet service provider? which is your internet service provider? which is your internet service provider? which is your internet service provider? 297 do not have internet 1 abcom / icc 2 abissnet 3 adanet 4 albania online 5 interalb 6 other / dk 7 alb telecom Tirana or Non-Tirana? Tirana or Non-Tirana? Tirana or Non-Tirana? Tirana or Non-Tirana? Tirana or Non-Tirana? 297 1 tirane 2 not tirane Tirana or Non-Tirana? Tirana or Non-Tirana? Tirana or Non-Tirana? Tirana or Non-Tirana? Tirana or Non-Tirana? 300 1 tirana 2 non tirana id city id city id city id city id city 300 1 tirana 2 durres 3 elbasan 4 fier 5 korca 6 shkodra 8 vlora 10 other cities id nr serial id nr serial id nr serial id nr serial id nr serial 300 101 919 q1. what is your job title? q1. what is your job title? q1. what is your job title? q1. what is your job title? q1. what is your job title? 300 1 chief executive/president 2 owner/proprietor 3 partner 4 director 5 general manager 6 manager 7 chief of finance/financial manager q1. what is your job title? q1. what is your job title? q1. what is your job title? q1. what is your job title? q1. what is your job title? 300 1 chief executive/president 2 owner/proprietor 3 partner 4 director 5 general manager 6 manager 7 chief of finance/financial manager q2. which of the following sectors best describes your company activity (larges q2. which of the following sectors best describes your company activity (larges q2. which of the following sectors best describes your company activity (larges q2. which of the following sectors best describes your company activity (larges q2. which of the following sectors best describes your company activity (larges 300 1 industry 2 construction 3 transport & communication 4 trade 5 services q4. which of the following best describes your company ownership (based on the l q4. which of the following best describes your company ownership (based on the l q4. which of the following best describes your company ownership (based on the l q4. which of the following best describes your company ownership (based on the l q4. which of the following best describes your company ownership (based on the l 300 1 domestic company 2 foreign owned company 3 state owned company 4 joint-venture (domestic and foreign) 5 branch of a foreign company/representative office 6 other q4. which of the following best describes your company ownership (based on the l q4. which of the following best describes your company ownership (based on the l q4. which of the following best describes your company ownership (based on the l q4. which of the following best describes your company ownership (based on the l q4. which of the following best describes your company ownership (based on the l 300 1 domestic company(private or state) 2 foreign owned company/joint-venture/branch 6 other q5 in what year (range) was the company established? q5 in what year (range) was the company established? q5 in what year (range) was the company established? q5 in what year (range) was the company established? q5 in what year (range) was the company established? 300 1 1945-1960 2 1991-1994 3 1995-1999 4 2000-2004 5 2005-2007 year of establishment year of establishment year of establishment year of establishment year of establishment 300 1 before 1990 2 from 1991 to 1997 3 after 1997 q6.1 what percentage of your firm's sales from last year) were sold domesticall q6.1 what percentage of your firm's sales from last year) were sold domesticall q6.1 what percentage of your firm's sales from last year) were sold domesticall q6.1 what percentage of your firm's sales from last year) were sold domesticall q6.1 what percentage of your firm's sales from last year) were sold domesticall 300 1 7 30 50 70 71 74 75 80 86 88 90 95 97 98 99 100 999 not specified q6.2 what percentage of your firm's sales from last year) were exported? q6.2 what percentage of your firm's sales from last year) were exported? q6.2 what percentage of your firm's sales from last year) were exported? q6.2 what percentage of your firm's sales from last year) were exported? q6.2 what percentage of your firm's sales from last year) were exported? 300 1 2 3 5 10 12 14 20 25 26 29 30 50 70 93 99 100 999 not specified q.7. what is the legal form of your company? q.7. what is the legal form of your company? q.7. what is the legal form of your company? q.7. what is the legal form of your company? q.7. what is the legal form of your company? 300 1 sole proprietorship 2 limited liability company 3 joint-stock company 4 branch or representative office of foreign company 5 collective company 6 commandite company 7 other_ q.8. how many full-time employees does your company have? q.8. how many full-time employees does your company have? q.8. how many full-time employees does your company have? q.8. how many full-time employees does your company have? q.8. how many full-time employees does your company have? 300 1 self-employed 2 1 – 5 employees 3 6 – 20 employees 4 21 – 80 employees 5 over 80 employees q.8. how many full-time employees does your company have? q.8. how many full-time employees does your company have? q.8. how many full-time employees does your company have? q.8. how many full-time employees does your company have? q.8. how many full-time employees does your company have? 300 1 self-employed 2 1 – 5 employees 3 6 – 20 employees 4 21 – 80 employees 5 over 80 employees q.9 do you have at your company offices: q.9 do you have at your company offices: q.9 do you have at your company offices: q.9 do you have at your company offices: q.9 do you have at your company offices: 300 1 full internet access 2 email access only 3 neither of them q.9 do you have at your company offices: q.9 do you have at your company offices: q.9 do you have at your company offices: q.9 do you have at your company offices: q.9 do you have at your company offices: 300 1 full internet access 2 email access only 3 neither of them q.10 what kind of connection do you use to get access to internet? q.10 what kind of connection do you use to get access to internet? q.10 what kind of connection do you use to get access to internet? q.10 what kind of connection do you use to get access to internet? q.10 what kind of connection do you use to get access to internet? 252 48 don’t know 1 dial up 2 antenna/wireless 3 adsl/direct cable 4 satellite connection 5 other Sysmiss q.11 do you have intranet (local network) at your offices? q.11 do you have intranet (local network) at your offices? q.11 do you have intranet (local network) at your offices? q.11 do you have intranet (local network) at your offices? q.11 do you have intranet (local network) at your offices? 252 48 1 yes 2 no Sysmiss q.12 if yes, how many computers do you have connected in your local network? (in q.12 if yes, how many computers do you have connected in your local network? (in q.12 if yes, how many computers do you have connected in your local network? (in q.12 if yes, how many computers do you have connected in your local network? (in q.12 if yes, how many computers do you have connected in your local network? (in 147 153 2- 1 4- 2 5- 3 7- 4 16- 5 201- Sysmiss q.13 why don't you have internet access at your company offices? q.13 why don't you have internet access at your company offices? q.13 why don't you have internet access at your company offices? q.13 why don't you have internet access at your company offices? q.13 why don't you have internet access at your company offices? 48 252 1 don’t need internet 2 cannot access internet from this area/there are no providers 3 it is expensive 4 it is very low speed 5 other 6 other Sysmiss q.14 is your company using on-line banking services? q.14 is your company using on-line banking services? q.14 is your company using on-line banking services? q.14 is your company using on-line banking services? q.14 is your company using on-line banking services? 300 1 yes 2 no q15. what is your main source of information about the tax system in albania, in q15. what is your main source of information about the tax system in albania, in q15. what is your main source of information about the tax system in albania, in q15. what is your main source of information about the tax system in albania, in q15. what is your main source of information about the tax system in albania, in 300 1 tax department web site 2 visits to tax office 3 visits by tax employees to your office 4 direct mail 5 telephone 6 through outside accounting service 7 official gazette 8 media (newspaper, tv, radio) 9 publications 10 other _________________________(specify) q16. how do you obtain the tax forms that you submit monthly? q16. how do you obtain the tax forms that you submit monthly? q16. how do you obtain the tax forms that you submit monthly? q16. how do you obtain the tax forms that you submit monthly? q16. how do you obtain the tax forms that you submit monthly? 300 1 visit to tax office 2 download from tax dept. website 3 other q.17 how do you usually obtain information about the status of your tax account q.17 how do you usually obtain information about the status of your tax account q.17 how do you usually obtain information about the status of your tax account q.17 how do you usually obtain information about the status of your tax account q.17 how do you usually obtain information about the status of your tax account 300 1 visits to tax office 2 visits by tax employees to your office 3 direct mail 4 telephone 5 through outside accounting service 6 other q18.1 availability and timeliness of information q18.1 availability and timeliness of information q18.1 availability and timeliness of information q18.1 availability and timeliness of information q18.1 availability and timeliness of information 299 1 dk/no resp. 1 very good 2 good 3 satisfactory 4 unsatisfactory Sysmiss 18.2 quality of information 18.2 quality of information 18.2 quality of information 18.2 quality of information 18.2 quality of information 299 1 dk/no resp. 1 very good 2 good 3 satisfactory 4 unsatisfactory Sysmiss 18.3 efficiency of the assessment procedures 18.3 efficiency of the assessment procedures 18.3 efficiency of the assessment procedures 18.3 efficiency of the assessment procedures 18.3 efficiency of the assessment procedures 297 3 dk/no resp. 1 very good 2 good 3 satisfactory 4 unsatisfactory Sysmiss 18.4 fairness of the assessment procedures 18.4 fairness of the assessment procedures 18.4 fairness of the assessment procedures 18.4 fairness of the assessment procedures 18.4 fairness of the assessment procedures 295 5 dk/no resp. 1 very good 2 good 3 satisfactory 4 unsatisfactory Sysmiss 18. 5 efficiency of audit procedures 18. 5 efficiency of audit procedures 18. 5 efficiency of audit procedures 18. 5 efficiency of audit procedures 18. 5 efficiency of audit procedures 294 6 dk/no resp. 1 very good 2 good 3 satisfactory 4 unsatisfactory 5 n/a, no such experience Sysmiss 18.6 fairness of audit procedures 18.6 fairness of audit procedures 18.6 fairness of audit procedures 18.6 fairness of audit procedures 18.6 fairness of audit procedures 294 6 dk/no resp. 1 very good 2 good 3 satisfactory 4 unsatisfactory 5 n/a, no such experience Sysmiss 18. 7 efficiency of appeals procedures 18. 7 efficiency of appeals procedures 18. 7 efficiency of appeals procedures 18. 7 efficiency of appeals procedures 18. 7 efficiency of appeals procedures 159 141 dk/no resp. 1 very good 2 good 3 satisfactory 4 unsatisfactory 5 n/a Sysmiss 18.8 fairness of appeals procedures 18.8 fairness of appeals procedures 18.8 fairness of appeals procedures 18.8 fairness of appeals procedures 18.8 fairness of appeals procedures 159 141 dk/no resp. 1 very good 2 good 3 satisfactory 4 unsatisfactory 5 n/a Sysmiss 18.9 overall treatment your company has received during interactions with tax au 18.9 overall treatment your company has received during interactions with tax au 18.9 overall treatment your company has received during interactions with tax au 18.9 overall treatment your company has received during interactions with tax au 18.9 overall treatment your company has received during interactions with tax au 297 3 dk/no resp. 1 very good 2 good 3 satisfactory 4 unsatisfactory Sysmiss q.19 monthly, how much time on average do company employees spend in preparing a q.19 monthly, how much time on average do company employees spend in preparing a q.19 monthly, how much time on average do company employees spend in preparing a q.19 monthly, how much time on average do company employees spend in preparing a q.19 monthly, how much time on average do company employees spend in preparing a 300 1 less than 2 hours 2 2 – 4 hours 3 4 – 8 hours 4 1 – 2 days (9-16 hours) 5 2-5 days (17-40 hours) 6 more than 5 days q.20 how much time on average do company employees spend in preparing and filing q.20 how much time on average do company employees spend in preparing and filing q.20 how much time on average do company employees spend in preparing and filing q.20 how much time on average do company employees spend in preparing and filing q.20 how much time on average do company employees spend in preparing and filing 300 1 up to 1 week 2 2 weeks 3 1 month 4 more than 1 month q21.1 understand the tax laws and procedures q21.1 understand the tax laws and procedures q21.1 understand the tax laws and procedures q21.1 understand the tax laws and procedures q21.1 understand the tax laws and procedures 300 don't know/ no response 1 very confident 2 fairly confident 3 not confident q21.2 calculate tax liability q21.2 calculate tax liability q21.2 calculate tax liability q21.2 calculate tax liability q21.2 calculate tax liability 300 don't know/ no response 1 very confident 2 fairly confident 3 not confident q21. 3 use the gdt web site q21. 3 use the gdt web site q21. 3 use the gdt web site q21. 3 use the gdt web site q21. 3 use the gdt web site 300 don't know/ no response 1 very confident 2 fairly confident 3 not confident q22.1 download tax forms and instructions q22.1 download tax forms and instructions q22.1 download tax forms and instructions q22.1 download tax forms and instructions q22.1 download tax forms and instructions 300 1 very receptive 2 somewhat 3 not receptive 4 not sure q22.2 submit monthly vat declarations q22.2 submit monthly vat declarations q22.2 submit monthly vat declarations q22.2 submit monthly vat declarations q22.2 submit monthly vat declarations 300 1 very receptive 2 somewhat 3 not receptive 4 not sure q22.3 submit annual profits declarations q22.3 submit annual profits declarations q22.3 submit annual profits declarations q22.3 submit annual profits declarations q22.3 submit annual profits declarations 300 1 very receptive 2 somewhat 3 not receptive 4 not sure q22.4 submit withholding declarations for personal income tax and social insurance contributions q22.4 submit withholding declarations for personal income tax and social insurance contributions q22.4 submit withholding declarations for personal income tax and social insurance contributions q22.4 submit withholding declarations for personal income tax and social insurance contributions q22.4 submit withholding declarations for personal income tax and social insurance contributions 300 1 very receptive 2 somewhat 3 not receptive 4 not sure q22.5 make tax payments through the online banking system q22.5 make tax payments through the online banking system q22.5 make tax payments through the online banking system q22.5 make tax payments through the online banking system q22.5 make tax payments through the online banking system 300 1 very receptive 2 somewhat 3 not receptive 4 not sure q23.1 general tax department website q23.1 general tax department website q23.1 general tax department website q23.1 general tax department website q23.1 general tax department website 244 56 1 general tax department website 2 business associations 3 training seminars 4 specialized accounting/consulting firms/experts 5 publications 6 email updates/electronic newsletters 7 media (newspapers, tv, radio) 8 other Sysmiss q23.2 business associations q23.2 business associations q23.2 business associations q23.2 business associations q23.2 business associations 37 263 1 general tax department website 2 business associations 3 training seminars 4 specialized accounting/consulting firms/experts 5 publications 6 email updates/electronic newsletters 7 media (newspapers, tv, radio) 8 other Sysmiss training seminars training seminars training seminars training seminars training seminars 81 219 1 general tax department website 2 business associations 3 training seminars 4 specialized accounting/consulting firms/experts 5 publications 6 email updates/electronic newsletters 7 media (newspapers, tv, radio) 8 other Sysmiss specialized accounting/consulting firms/experts specialized accounting/consulting firms/experts specialized accounting/consulting firms/experts specialized accounting/consulting firms/experts specialized accounting/consulting firms/experts 84 216 1 general tax department website 2 business associations 3 training seminars 4 specialized accounting/consulting firms/experts 5 publications 6 email updates/electronic newsletters 7 media (newspapers, tv, radio) 8 other Sysmiss publications publications publications publications publications 104 196 1 general tax department website 2 business associations 3 training seminars 4 specialized accounting/consulting firms/experts 5 publications 6 email updates/electronic newsletters 7 media (newspapers, tv, radio) 8 other Sysmiss email updates/electronic newsletters email updates/electronic newsletters email updates/electronic newsletters email updates/electronic newsletters email updates/electronic newsletters 100 200 1 general tax department website 2 business associations 3 training seminars 4 specialized accounting/consulting firms/experts 5 publications 6 email updates/electronic newsletters 7 media (newspapers, tv, radio) 8 other Sysmiss media (newspapers, tv, radio) media (newspapers, tv, radio) media (newspapers, tv, radio) media (newspapers, tv, radio) media (newspapers, tv, radio) 20 280 1 general tax department website 2 business associations 3 training seminars 4 specialized accounting/consulting firms/experts 5 publications 6 email updates/electronic newsletters 7 media (newspapers, tv, radio) 8 other Sysmiss other other other other other 2 298 8 Sysmiss q.24 would your company be interested in participating during the next 12 months q.24 would your company be interested in participating during the next 12 months q.24 would your company be interested in participating during the next 12 months q.24 would your company be interested in participating during the next 12 months q.24 would your company be interested in participating during the next 12 months 300 1 yes 2 no q.25 what proportion of your company's revenues come from sales of goods, works q.25 what proportion of your company's revenues come from sales of goods, works q.25 what proportion of your company's revenues come from sales of goods, works q.25 what proportion of your company's revenues come from sales of goods, works q.25 what proportion of your company's revenues come from sales of goods, works 300 none 1 all 2 more than 50% 3 25 to 50% 4 less than 25% q26. has your company ever participated in a public tender? q26. has your company ever participated in a public tender? q26. has your company ever participated in a public tender? q26. has your company ever participated in a public tender? q26. has your company ever participated in a public tender? 300 1 yes 2 no q27. how many public tenders has your company submitted during the most recent t q27. how many public tenders has your company submitted during the most recent t q27. how many public tenders has your company submitted during the most recent t q27. how many public tenders has your company submitted during the most recent t q27. how many public tenders has your company submitted during the most recent t 120 180 none ( not applied in last 3 years) 1 more than 10 2 5 to 10 3 2 - 5 4 1 Sysmiss q28. 2 (year) q28. 2 (year) q28. 2 (year) q28. 2 (year) q28. 2 (year) 120 180 no answer 1 before 2000 2 february 3 march 4 april 5 may 6 june 7 july 8 august 9 september 10 october 11 november 12 december 2002 2004 2005 2006 2007 Sysmiss q29. what agencies has your company submitted tenders to? - reponse 1 q29. what agencies has your company submitted tenders to? - reponse 1 q29. what agencies has your company submitted tenders to? - reponse 1 q29. what agencies has your company submitted tenders to? - reponse 1 q29. what agencies has your company submitted tenders to? - reponse 1 120 180 no answer/ dont know 1 ministries 2 municipalities 3 communes 4 district (qarku) 5 prefectures 6 state owned companies 7 other Sysmiss q29. what agencies has your company submitted tenders to? - reponse 2 q29. what agencies has your company submitted tenders to? - reponse 2 q29. what agencies has your company submitted tenders to? - reponse 2 q29. what agencies has your company submitted tenders to? - reponse 2 q29. what agencies has your company submitted tenders to? - reponse 2 24 276 no answer/ dont know 1 ministries 2 municipalities 3 communes 4 district (qarku) 5 prefectures 6 state owned companies 7 other Sysmiss q29. what agencies has your company submitted tenders to? - reponse 3 q29. what agencies has your company submitted tenders to? - reponse 3 q29. what agencies has your company submitted tenders to? - reponse 3 q29. what agencies has your company submitted tenders to? - reponse 3 q29. what agencies has your company submitted tenders to? - reponse 3 12 288 no answer/ dont know 1 ministries 2 municipalities 3 communes 4 district (qarku) 5 prefectures 6 state owned companies 7 other Sysmiss q29. what agencies has your company submitted tenders to? - reponse 4 q29. what agencies has your company submitted tenders to? - reponse 4 q29. what agencies has your company submitted tenders to? - reponse 4 q29. what agencies has your company submitted tenders to? - reponse 4 q29. what agencies has your company submitted tenders to? - reponse 4 6 294 no answer/ dont know 1 ministries 2 municipalities 3 communes 4 district (qarku) 5 prefectures 6 state owned companies 7 other Sysmiss q30. how do you obtain information about public procurement procedures? (multipl q30. how do you obtain information about public procurement procedures? (multipl q30. how do you obtain information about public procurement procedures? (multipl q30. how do you obtain information about public procurement procedures? (multipl q30. how do you obtain information about public procurement procedures? (multipl 120 180 1 ppa web site 2 visits to government offices 3 public procurement agency announcement bulletin 4 official newspaper 5 publications 6 media 7 other Sysmiss q31.1 availability and timeliness of public information about tenders q31.1 availability and timeliness of public information about tenders q31.1 availability and timeliness of public information about tenders q31.1 availability and timeliness of public information about tenders q31.1 availability and timeliness of public information about tenders 118 182 dk/no response 1 excellent 2 good 3 satisfactory 4 unsatisfactory Sysmiss q31.2 responsiveness to inquiries q31.2 responsiveness to inquiries q31.2 responsiveness to inquiries q31.2 responsiveness to inquiries q31.2 responsiveness to inquiries 117 183 dk/no response 1 excellent 2 good 3 satisfactory 4 unsatisfactory Sysmiss q31.3 fairness of award procedures q31.3 fairness of award procedures q31.3 fairness of award procedures q31.3 fairness of award procedures q31.3 fairness of award procedures 120 180 dk/no response 1 excellent 2 good 3 satisfactory 4 unsatisfactory Sysmiss q31.4 fairness of appeals procedures q31.4 fairness of appeals procedures q31.4 fairness of appeals procedures q31.4 fairness of appeals procedures q31.4 fairness of appeals procedures 107 193 dk/no response 1 excellent 2 good 3 satisfactory 4 unsatisfactory 5 Sysmiss q31.5 efficiency and accuracy in administration of contracts q31.5 efficiency and accuracy in administration of contracts q31.5 efficiency and accuracy in administration of contracts q31.5 efficiency and accuracy in administration of contracts q31.5 efficiency and accuracy in administration of contracts 120 180 dk/no response 1 excellent 2 good 3 satisfactory 4 unsatisfactory 5 n/a Sysmiss q.32 do you intend to participate in a public tender during the next 12 months? q.32 do you intend to participate in a public tender during the next 12 months? q.32 do you intend to participate in a public tender during the next 12 months? q.32 do you intend to participate in a public tender during the next 12 months? q.32 do you intend to participate in a public tender during the next 12 months? 300 1 yes 2 no q33.1 goods q33.1 goods q33.1 goods q33.1 goods q33.1 goods 71 229 1 goods 2 works 3 services Sysmiss q33.2 works q33.2 works q33.2 works q33.2 works q33.2 works 52 248 1 goods 2 works 3 services Sysmiss q33.3 services q33.3 services q33.3 services q33.3 services q33.3 services 57 243 1 goods 2 works 3 services Sysmiss q.34 how receptive would you be to submission of public tenders through the inte q.34 how receptive would you be to submission of public tenders through the inte q.34 how receptive would you be to submission of public tenders through the inte q.34 how receptive would you be to submission of public tenders through the inte q.34 how receptive would you be to submission of public tenders through the inte 148 152 1 very receptive 2 somewhat receptive 3 not receptive 4 not sure Sysmiss q35.1 understand the public procurement laws and procedures q35.1 understand the public procurement laws and procedures q35.1 understand the public procurement laws and procedures q35.1 understand the public procurement laws and procedures q35.1 understand the public procurement laws and procedures 148 152 1 very confident 2 fairly confident 3 not confident Sysmiss q35.2 prepare and submit public tenders q35.2 prepare and submit public tenders q35.2 prepare and submit public tenders q35.2 prepare and submit public tenders q35.2 prepare and submit public tenders 148 152 1 very confident 2 fairly confident 3 not confident Sysmiss q35.3 use the ppa web site and other information sources q35.3 use the ppa web site and other information sources q35.3 use the ppa web site and other information sources q35.3 use the ppa web site and other information sources q35.3 use the ppa web site and other information sources 148 152 1 very confident 2 fairly confident 3 not confident Sysmiss q36.1 ppa website q36.1 ppa website q36.1 ppa website q36.1 ppa website q36.1 ppa website 123 177 1 ppa website 2 business associations 3 training seminars 4 ppagency's announcement bulletin 5 email updates/ e-newsletters 6 newspapers 7 other Sysmiss q36.2 business associations q36.2 business associations q36.2 business associations q36.2 business associations q36.2 business associations 23 277 1 ppa website 2 business associations 3 training seminars 4 ppagency's announcement bulletin 5 email updates/ e-newsletters 6 newspapers 7 other Sysmiss q36.3 training seminars q36.3 training seminars q36.3 training seminars q36.3 training seminars q36.3 training seminars 21 279 1 ppa website 2 business associations 3 training seminars 4 ppagency's announcement bulletin 5 email updates/ e-newsletters 6 newspapers 7 other Sysmiss q36.4 public announcement bulletin q36.4 public announcement bulletin q36.4 public announcement bulletin q36.4 public announcement bulletin q36.4 public announcement bulletin 69 231 1 ppa website 2 business associations 3 training seminars 4 ppagency's announcement bulletin 5 email updates/ e-newsletters 6 newspapers 7 other Sysmiss q36.5 email updates/ e-newsletters q36.5 email updates/ e-newsletters q36.5 email updates/ e-newsletters q36.5 email updates/ e-newsletters q36.5 email updates/ e-newsletters 50 250 1 ppa website 2 business associations 3 training seminars 4 ppagency's announcement bulletin 5 email updates/ e-newsletters 6 newspapers 7 other Sysmiss q36.6 newspapers q36.6 newspapers q36.6 newspapers q36.6 newspapers q36.6 newspapers 19 281 1 ppa website 2 business associations 3 training seminars 4 ppagency's announcement bulletin 5 email updates/ e-newsletters 6 newspapers 7 other Sysmiss q36.7 other q36.7 other q36.7 other q36.7 other q36.7 other 1 299 1 ppa website 2 business associations 3 training seminars 4 ppagency's announcement bulletin 5 email updates/ e-newsletters 6 newspapers 7 other Sysmiss q37. would your company be interested in participating in training relating to n q37. would your company be interested in participating in training relating to n q37. would your company be interested in participating in training relating to n q37. would your company be interested in participating in training relating to n q37. would your company be interested in participating in training relating to n 148 152 1 yes 2 no Sysmiss q38.1 we don't make/produce anything that government buys q38.1 we don't make/produce anything that government buys q38.1 we don't make/produce anything that government buys q38.1 we don't make/produce anything that government buys q38.1 we don't make/produce anything that government buys 59 241 1 we don’t make/produce anything that government buys 2 there is not enough profit doing business with government 3 we are operating at full capacity 4 tendering is a complicated and time consuming process 5 the public procurement system is unfair 6 we don’t want to deal with government bureaucracy 7 other Sysmiss q38.2 there is not enough profit doing business with government q38.2 there is not enough profit doing business with government q38.2 there is not enough profit doing business with government q38.2 there is not enough profit doing business with government q38.2 there is not enough profit doing business with government 6 294 1 we don’t make/produce anything that government buys 2 there is not enough profit doing business with government 3 we are operating at full capacity 4 tendering is a complicated and time consuming process 5 the public procurement system is unfair 6 we don’t want to deal with government bureaucracy 7 other Sysmiss q38.3 we already sell everything we can produce to private customers (we are ope q38.3 we already sell everything we can produce to private customers (we are ope q38.3 we already sell everything we can produce to private customers (we are ope q38.3 we already sell everything we can produce to private customers (we are ope q38.3 we already sell everything we can produce to private customers (we are ope 44 256 1 we don’t make/produce anything that government buys 2 there is not enough profit doing business with government 3 we are operating at full capacity 4 tendering is a complicated and time consuming process 5 the public procurement system is unfair 6 we don’t want to deal with government bureaucracy 7 other Sysmiss q38.4 tendering is a complicated and time consuming process q38.4 tendering is a complicated and time consuming process q38.4 tendering is a complicated and time consuming process q38.4 tendering is a complicated and time consuming process q38.4 tendering is a complicated and time consuming process 22 278 1 we don’t make/produce anything that government buys 2 there is not enough profit doing business with government 3 we are operating at full capacity 4 tendering is a complicated and time consuming process 5 the public procurement system is unfair 6 we don’t want to deal with government bureaucracy 7 other Sysmiss q38.5 the public procurement system is unfair q38.5 the public procurement system is unfair q38.5 the public procurement system is unfair q38.5 the public procurement system is unfair q38.5 the public procurement system is unfair 27 273 1 we don’t make/produce anything that government buys 2 there is not enough profit doing business with government 3 we are operating at full capacity 4 tendering is a complicated and time consuming process 5 the public procurement system is unfair 6 we don’t want to deal with government bureaucracy 7 other Sysmiss q38.6 we don't want to deal with government bureaucracy q38.6 we don't want to deal with government bureaucracy q38.6 we don't want to deal with government bureaucracy q38.6 we don't want to deal with government bureaucracy q38.6 we don't want to deal with government bureaucracy 33 267 1 we don’t make/produce anything that government buys 2 there is not enough profit doing business with government 3 we are operating at full capacity 4 tendering is a complicated and time consuming process 5 the public procurement system is unfair 6 we don’t want to deal with government bureaucracy 7 other Sysmiss q38.7 other _________________________ ( specify) q38.7 other _________________________ ( specify) q38.7 other _________________________ ( specify) q38.7 other _________________________ ( specify) q38.7 other _________________________ ( specify) 26 274 1 we don’t make/produce anything that government buys 2 there is not enough profit doing business with government 3 we are operating at full capacity 4 tendering is a complicated and time consuming process 5 the public procurement system is unfair 6 we don’t want to deal with government bureaucracy 7 other Sysmiss q.39 where was the company registered originally? (one answer only) q.39 where was the company registered originally? (one answer only) q.39 where was the company registered originally? (one answer only) q.39 where was the company registered originally? (one answer only) q.39 where was the company registered originally? (one answer only) 300 1 tirana district court 2 local district court______________(where) 3 other location________________(specify) q.40 does your company need any licenses to operate? q.40 does your company need any licenses to operate? q.40 does your company need any licenses to operate? q.40 does your company need any licenses to operate? q.40 does your company need any licenses to operate? 300 1 yes 2 no q41.1 ministry of finance q41.1 ministry of finance q41.1 ministry of finance q41.1 ministry of finance q41.1 ministry of finance 58 242 1 ministry of finance 2 ministry of economy, trade and energy 3 ministry of agriculture 4 ministry of environment 5 ministry of defense 6 ministry of public works transport and telecommunications 7 ministry of education and science 8 ministry of interior 9 ministry of health Sysmiss q41.2 ministry of economy, trade and energy q41.2 ministry of economy, trade and energy q41.2 ministry of economy, trade and energy q41.2 ministry of economy, trade and energy q41.2 ministry of economy, trade and energy 44 256 1 ministry of finance 2 ministry of economy, trade and energy 3 ministry of agriculture 4 ministry of environment 5 ministry of defense 6 ministry of public works transport and telecommunications 7 ministry of education and science 8 ministry of interior 9 ministry of health Sysmiss q41.3 ministry of agriculture q41.3 ministry of agriculture q41.3 ministry of agriculture q41.3 ministry of agriculture q41.3 ministry of agriculture 9 291 1 ministry of finance 2 ministry of economy, trade and energy 3 ministry of agriculture 4 ministry of environment 5 ministry of defense 6 ministry of public works transport and telecommunications 7 ministry of education and science 8 ministry of interior 9 ministry of health Sysmiss q41.4 ministry of environment q41.4 ministry of environment q41.4 ministry of environment q41.4 ministry of environment q41.4 ministry of environment 27 273 1 ministry of finance 2 ministry of economy, trade and energy 3 ministry of agriculture 4 ministry of environment 5 ministry of defense 6 ministry of public works transport and telecommunications 7 ministry of education and science 8 ministry of interior 9 ministry of health Sysmiss q41.5 ministry of defense q41.5 ministry of defense q41.5 ministry of defense q41.5 ministry of defense q41.5 ministry of defense 300 1 ministry of finance 2 ministry of economy, trade and energy 3 ministry of agriculture 4 ministry of environment 5 ministry of defense 6 ministry of public works transport and telecommunications 7 ministry of education and science 8 ministry of interior 9 ministry of health Sysmiss q41.6 ministry of public works transport and telecommunications q41.6 ministry of public works transport and telecommunications q41.6 ministry of public works transport and telecommunications q41.6 ministry of public works transport and telecommunications q41.6 ministry of public works transport and telecommunications 83 217 1 ministry of finance 2 ministry of economy, trade and energy 3 ministry of agriculture 4 ministry of environment 5 ministry of defense 6 ministry of public works transport and telecommunications 7 ministry of education and science 8 ministry of interior 9 ministry of health Sysmiss q41.7 ministry of education and science q41.7 ministry of education and science q41.7 ministry of education and science q41.7 ministry of education and science q41.7 ministry of education and science 300 1 ministry of finance 2 ministry of economy, trade and energy 3 ministry of agriculture 4 ministry of environment 5 ministry of defense 6 ministry of public works transport and telecommunications 7 ministry of education and science 8 ministry of interior 9 ministry of health Sysmiss q41.8 ministry of interior q41.8 ministry of interior q41.8 ministry of interior q41.8 ministry of interior q41.8 ministry of interior 300 1 ministry of finance 2 ministry of economy, trade and energy 3 ministry of agriculture 4 ministry of environment 5 ministry of defense 6 ministry of public works transport and telecommunications 7 ministry of education and science 8 ministry of interior 9 ministry of health Sysmiss q41.9 ministry of health q41.9 ministry of health q41.9 ministry of health q41.9 ministry of health q41.9 ministry of health 17 283 1 ministry of finance 2 ministry of economy, trade and energy 3 ministry of agriculture 4 ministry of environment 5 ministry of defense 6 ministry of public works transport and telecommunications 7 ministry of education and science 8 ministry of interior 9 ministry of health Sysmiss other______________specify) other______________specify) other______________specify) other______________specify) other______________specify) 15 285 10 Sysmiss other______________specify) other______________specify) other______________specify) other______________specify) other______________specify) 300 Sysmiss other______________specify) other______________specify) other______________specify) other______________specify) other______________specify) 300 Sysmiss q42. how many times has the company updated business registration information du q42. how many times has the company updated business registration information du q42. how many times has the company updated business registration information du q42. how many times has the company updated business registration information du q42. how many times has the company updated business registration information du 300 none 1 once 2 twice 3 three times 4 more than three times q43 in what year (range) was the company established? q43 in what year (range) was the company established? q43 in what year (range) was the company established? q43 in what year (range) was the company established? q43 in what year (range) was the company established? 300 1 1945-1960 2 1991-1994 3 1995-1999 4 2000-2004 5 2005-2007 availability of business registration information availability of business registration information availability of business registration information availability of business registration information availability of business registration information 138 162 dk/no resp 1 excellent or very good 2 good 3 satisfactory 4 unsatisfactory Sysmiss time required to register a business time required to register a business time required to register a business time required to register a business time required to register a business 136 164 dk/no resp 1 excellent or very good 2 good 3 satisfactory 4 unsatisfactory Sysmiss cost required to register a business cost required to register a business cost required to register a business cost required to register a business cost required to register a business 137 163 dk/no resp 1 excellent or very good 2 good 3 satisfactory 4 unsatisfactory Sysmiss time required to update business registration time required to update business registration time required to update business registration time required to update business registration time required to update business registration 133 167 dk/no resp 1 excellent or very good 2 good 3 satisfactory 4 unsatisfactory Sysmiss q45.1 lawyer q45.1 lawyer q45.1 lawyer q45.1 lawyer q45.1 lawyer 47 253 1 lawyer 2 notary 3 accountant 4 courts 5 other Sysmiss q45.2 notary q45.2 notary q45.2 notary q45.2 notary q45.2 notary 17 283 1 lawyer 2 notary 3 accountant 4 courts 5 other Sysmiss q45.3 accountant q45.3 accountant q45.3 accountant q45.3 accountant q45.3 accountant 83 217 1 lawyer 2 notary 3 accountant 4 courts 5 other Sysmiss 45. 4 courts 45. 4 courts 45. 4 courts 45. 4 courts 45. 4 courts 9 291 1 lawyer 2 notary 3 accountant 4 courts 5 other Sysmiss 45. 5 other 45. 5 other 45. 5 other 45. 5 other 45. 5 other 2 298 1 lawyer 2 notary 3 accountant 4 courts 5 other Sysmiss q.46 who prepares the necessary documents and information for registration? (o q.46 who prepares the necessary documents and information for registration? (o q.46 who prepares the necessary documents and information for registration? (o q.46 who prepares the necessary documents and information for registration? (o q.46 who prepares the necessary documents and information for registration? (o 141 159 1 myself 2 the staff 3 outside lawyer, notary or accountant 4 other Sysmiss q.47 how receptive would you be to business registration through the internet (o q.47 how receptive would you be to business registration through the internet (o q.47 how receptive would you be to business registration through the internet (o q.47 how receptive would you be to business registration through the internet (o q.47 how receptive would you be to business registration through the internet (o 300 1 very receptive 2 somewhat receptive 3 not receptive 4 unsure q.48 do you intend to change anything in your business registration information q.48 do you intend to change anything in your business registration information q.48 do you intend to change anything in your business registration information q.48 do you intend to change anything in your business registration information q.48 do you intend to change anything in your business registration information 300 1 yes change the business registration info 2 yes register a new business 3 both (change and register a new business) 4 none of above q49.1 understand the business registration laws: q49.1 understand the business registration laws: q49.1 understand the business registration laws: q49.1 understand the business registration laws: q49.1 understand the business registration laws: 57 243 1 very confident 2 fairly confident 3 not confident Sysmiss 49.2 prepare business registration documents 49.2 prepare business registration documents 49.2 prepare business registration documents 49.2 prepare business registration documents 49.2 prepare business registration documents 57 243 1 very confident 2 fairly confident 3 not confident Sysmiss q49.3 use websites q49.3 use websites q49.3 use websites q49.3 use websites q49.3 use websites 57 243 1 very confident 2 fairly confident 3 not confident Sysmiss q50. have you heard about the national registration center(one -stop shop for bu q50. have you heard about the national registration center(one -stop shop for bu q50. have you heard about the national registration center(one -stop shop for bu q50. have you heard about the national registration center(one -stop shop for bu q50. have you heard about the national registration center(one -stop shop for bu 57 243 1 yes 2 no Sysmiss q51.1 tv q51.1 tv q51.1 tv q51.1 tv q51.1 tv 14 286 1 tv 2 newspapers 3 company lawyer 4 employee or personal contact 5 seminars/trainings 6 meetings of business associations 7 other Sysmiss q51.2 newspapers q51.2 newspapers q51.2 newspapers q51.2 newspapers q51.2 newspapers 11 289 2 Sysmiss company's lawyer company's lawyer company's lawyer company's lawyer company's lawyer 4 296 3 Sysmiss employee or personal contact employee or personal contact employee or personal contact employee or personal contact employee or personal contact 10 290 4 Sysmiss seminars/trainings seminars/trainings seminars/trainings seminars/trainings seminars/trainings 3 297 5 Sysmiss meetings of business associations meetings of business associations meetings of business associations meetings of business associations meetings of business associations 4 296 6 Sysmiss other other other other other 5 295 7 Sysmiss q.52 how would you like to receive business registration system information in t q.52 how would you like to receive business registration system information in t q.52 how would you like to receive business registration system information in t q.52 how would you like to receive business registration system information in t q.52 how would you like to receive business registration system information in t 57 243 1 nrc website 2 business associations 3 training seminars 4 publications 5 email update/e-newsletter 6 other Sysmiss q.53 would your company be interested in training relating to new business regis q.53 would your company be interested in training relating to new business regis q.53 would your company be interested in training relating to new business regis q.53 would your company be interested in training relating to new business regis q.53 would your company be interested in training relating to new business regis 57 243 1 yes 2 no Sysmiss d1. gender d1. gender d1. gender d1. gender d1. gender 300 1 male 2 female d2. what is your age? d2. what is your age? d2. what is your age? d2. what is your age? d2. what is your age? 300 1 18 - 25 2 26 - 40 3 41 – 55 4 56 – 70 5 over 70 d3. what is your education? d3. what is your education? d3. what is your education? d3. what is your education? d3. what is your education? 300 1 no education 2 elementary school (completed) 4 high school (completed) 5 university degree (completed) 6 master or phd degree