DDI_LTU_2004_ICS_v01_M_WB Development Economics Data Group 2013-09-11 NADA Version 02 (September 2013) This is an edited version of Version 01 - with additional external resources and scope added. Investment Climate Survey 2004 ICS 2004 LTU_2004_ICS_v01_M The World Bank NADA The World Bank Enterprise/Establishment Survey [en/oth] Lithuania Investment Climate Survey (ICS) was conducted between February and May 2004. 239 companies representing five economic sectors - textiles, food production, furniture manufacturing, construction, and transportation - participated in the survey. The Investment Climate Surveys (ICS) were conducted by the World Bank and its partners across all geographic regions and covered firms of all sizes in many industries. The ICS collected a wide array of qualitative and quantitative information through face-to-face interviews with managers and owners regarding the investment climate in their country and the productivity of their firms. Topics covered in the ICS included the obstacles to doing business, infrastructure, finance, labor, corruption and regulation, contract enforcement, law and order, innovation and technology, and firm productivity. Taken together, the qualitative and quantitative data helped connect country’s investment climate characteristics with firm productivity and performance. Firm-level surveys have been administered since 1998 by different units within the World Bank. Since 2005-06, most data collection efforts have been centralized within the Enterprise Analysis Unit (FPDEA). Enterprise Surveys, a replacement for Investment Climate Surveys, are now conducted by the Enterprise Analysis Unit. Lithuania National Sample survey data [ssd] The scope of the survey includes: - General information about the firm - Sales and supplies - Investment climate constraints to the establishment - Infrastructure and services - Finance - Business-Government relations - Conflict resolution/legal environment - Crime - Capacity, innovation, learning - Labor relations - Productivity The study was conducted using stratified random sampling. Data from 239 establishments were analyzed. 97 firms surveyed were located in capital city, Vilnius; 75 - in Kaunas; 23 - in Klaipeda; 24 - in Siauliai; and 20 - in Panevezys. The Lithuania ICS sample was drawn from following sectors - textiles (58 businesses), food production (68 firms), furniture manufacturing (32 establishments), construction (33 companies), transportation (30 firms), and other (18 businesses). Of the firms covered in the survey, 93 were exporters and 146 non-exporters. Face-to-face [f2f] The following survey instrument is available: - Productivity and the Investment Climate Private Enterprise Survey. Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised. Where necessary please site the source as "Enterprise Analysis Unit - World Bank Group www.enterprisesurveys.org" Firm-level data is available to the public free-of-charge. In order to access the data, users must agree to abide by a strict confidentiality agreement available through Enterprise Analysis Unit website by clicking on "External users register here" at https://www.enterprisesurveys.org/Portal Lithuania-2004--full data- The file contains the cleaned, raw database. Text of questions can be found in "Productivity and the Investment Climate Private Enterprise Survey" in "Questionnaires" folder. 0 484 WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID City City City City City 1 Vilnius 2 Kaunas 3 Klaipeda 4 Siauliai 5 Panevezys Activities Activities Activities Activities Activities 1 Clothes making 2 Production of drinking water 3 Food production, food industry 4 Retail trade 5 Construction 6 Productional service enterprise 7 Production of candies and cookies 8 Knitwear production 9 Furniture production 10 Construction of engineer grids 11 Construction and repair works 12 Cargo carrying on local and international routes 13 Passenger carrying 14 Malt production 15 Production of bread, pie and confectionery products 16 Electricity installation 17 Laying of plumber pipelines 18 Meat and meat products 19 Retail trade and public feeding 20 Production and trade 21 Production of frozen semimanufactures 22 Production of confectionery products 23 Meat processing and realization 24 Soft drinks production 25 Production of ground grain products 26 Plumber products, heating, ventilation 27 Trade 28 Bakery 29 Packing up and packaging 30 Production 31 Metal processing 32 Production of metal constructions 33 Mounting of plumber products 34 Production of furniture for shops 35 Preparation of fish and fish products 36 Cream confectionery 37 Transport services 38 Laying of pipelines 39 Beer production 40 Alcohol production 41 Production of sugar and sweets 42 Production of poultry products 43 Bottling of mineral water 44 Embroidery services 45 Pig keeping and processing 46 Ice cream production 47 Lease of real estate Interviuotojo ID: Interviuotojo ID: Interviuotojo ID: Interviuotojo ID: Interviuotojo ID: What is the current legal status of your firm? What is the current legal status of your firm? What is the current legal status of your firm? What is the current legal status of your firm? What is the current legal status of your firm? 1 Publicly listed company 2 Private equity (not listed), limited company 3 Partnership (unlimited responsibility) 4 Sole proprietorship (individual) 5 Other (Specify:__) 6 TUB 7 Public organization's enterprise Other (Specify:__) Other (Specify:__) Other (Specify:__) Other (Specify:__) Other (Specify:__) 5 Municipality's enterprise 6 TUB Private Sector (domestic) - What percentage of your firm is owned (final owner) Private Sector (domestic) - What percentage of your firm is owned (final owner) Private Sector (domestic) - What percentage of your firm is owned (final owner) Private Sector (domestic) - What percentage of your firm is owned (final owner) Private Sector (domestic) - What percentage of your firm is owned (final owner) Private Sector (foreigh) Private Sector (foreigh) Private Sector (foreigh) Private Sector (foreigh) Private Sector (foreigh) Government/State Government/State Government/State Government/State Government/State Other Other Other Other Other - 7 Public organization's enterprise Other (percent) Other (percent) Other (percent) Other (percent) Other (percent) Was your firm previously majority owned by the government (t Was your firm previously majority owned by the government (t Was your firm previously majority owned by the government (t Was your firm previously majority owned by the government (t Was your firm previously majority owned by the government (t 1 Yes 2 No When was it privatized? When was it privatized? When was it privatized? When was it privatized? When was it privatized? What percentage of your firm is owned by the largest shareholder or owner? What percentage of your firm is owned by the largest shareholder or owner? What percentage of your firm is owned by the largest shareholder or owner? What percentage of your firm is owned by the largest shareholder or owner? What percentage of your firm is owned by the largest shareholder or owner? Individual - Which of the following best describes the largest shareholder or ow Individual - Which of the following best describes the largest shareholder or ow Individual - Which of the following best describes the largest shareholder or ow Individual - Which of the following best describes the largest shareholder or ow Individual - Which of the following best describes the largest shareholder or ow - 1 + Family Family Family Family Family - 1 + Domestic company Domestic company Domestic company Domestic company Domestic company - 1 + Foreign company Foreign company Foreign company Foreign company Foreign company - 1 + Bank Bank Bank Bank Bank - 1 + Investment fund Investment fund Investment fund Investment fund Investment fund - 1 + Managers of the firm Managers of the firm Managers of the firm Managers of the firm Managers of the firm - 1 + Employees of the firm Employees of the firm Employees of the firm Employees of the firm Employees of the firm - 1 + Government or government agency Government or government agency Government or government agency Government or government agency Government or government agency - 1 + Other Other Other Other Other - 1 Other (Specify:__) 2 Group of persons Other (Specify:__) Other (Specify:__) Other (Specify:__) Other (Specify:__) Other (Specify:__) 1 For the association 2 Group of persons Is the principal owner (or one of the principal owners) also the manager? Is the principal owner (or one of the principal owners) also the manager? Is the principal owner (or one of the principal owners) also the manager? Is the principal owner (or one of the principal owners) also the manager? Is the principal owner (or one of the principal owners) also the manager? 1 Yes 2 No 9 NA Is the principal owner (or one of the principal owners) a female? Is the principal owner (or one of the principal owners) a female? Is the principal owner (or one of the principal owners) a female? Is the principal owner (or one of the principal owners) a female? Is the principal owner (or one of the principal owners) a female? 1 Yes 2 No 9 NA How many establishments (separate factories, stores or service outlets) does you How many establishments (separate factories, stores or service outlets) does you How many establishments (separate factories, stores or service outlets) does you How many establishments (separate factories, stores or service outlets) does you How many establishments (separate factories, stores or service outlets) does you Does your firm have holdings, factories, stores or service outlets in other coun Does your firm have holdings, factories, stores or service outlets in other coun Does your firm have holdings, factories, stores or service outlets in other coun Does your firm have holdings, factories, stores or service outlets in other coun Does your firm have holdings, factories, stores or service outlets in other coun 1 Yes 2 No Does your firm have headquarters separated from this establishment? Does your firm have headquarters separated from this establishment? Does your firm have headquarters separated from this establishment? Does your firm have headquarters separated from this establishment? Does your firm have headquarters separated from this establishment? 1 Yes 2 No In what year did your establishment begin operating in this country? In what year did your establishment begin operating in this country? In what year did your establishment begin operating in this country? In what year did your establishment begin operating in this country? In what year did your establishment begin operating in this country? Description - What are your establishments three main product lines? Description - What are your establishments three main product lines? Description - What are your establishments three main product lines? Description - What are your establishments three main product lines? Description - What are your establishments three main product lines? 1 Laying of conditioning, ventilation and sewerage pipelines 2 Clothes making 3 Production of drinking water 4 Confectionery production 5 Retail trade of clothes 6 Making of work clothes 7 Repairing of work clothes 8 Laying of special pipelines 9 Co-constructive works 10 Electricity installation, high voltage 11 Laying of communications 12 Administration of dangerous waste 13 Sewing of medical stock 14 Cardboard products 15 Production of candies 16 Production of cookies 17 Knitwear production 18 Furniture collection from synthetic materials 19 Furniture collection from natural materials 20 Individual projects 21 Furniture production 22 Model creation 23 Cutting out 24 Construction of engineer grids 25 Territory cleaning 26 Construction 27 Construction and repair works 28 Dumplings production 29 Fish processing 30 Margarine production 31 Cargo carrying on local and international routes 32 Motor repairs 33 Passenger carrying 34 Malt production 35 Bread production 36 Pie production 37 Service providing 38 Production 39 Designing 40 Mounting of internal system plumber equipment 41 Mounting of external system plumber equipment 42 Meat products 43 Public feeding 44 Retail trade 45 Production of lighting lamps 46 Textile trade 47 Rent of festive clothes 48 Pizza production 49 Potato semimanufactures 50 Chocolate 51 Wholesale and retail trade 52 Meat processing 53 Realization of processed production 54 Production of confectionery products 55 Soft drinks production 56 Production of flour and groats 57 Services of grain storage 58 Trade of confectionery products 59 Waffle production 60 Suburban carrying of passengers 61 Interurban carrying of passengers 62 Trade 63 Tachometer installation and checking 64 Mechanism services 65 Plumber products 66 Heating, ventilation 67 Installation of security systems 68 Installation of computer networks 69 Video surveillance systems 70 Non-standard furniture 71 Clothes, hats 72 Clothe repairs 73 Clothes details 74 Slipcovers for mattresses and furniture 75 Mattresses for summer house furniture 76 Lease of premises 77 Covering of ceilings and walls 78 Cover sales 79 Production of dry confectionery substances 80 Wholesale of clothes 81 Products from natural fur 82 Production of sport clothing 83 Adaptation of premises and surroundings to the disabled 84 Repairs of compensatory equipment 85 Production of half-finished wood products for furniture 86 Metal processing 87 Transport services 88 Cargo expedition 89 Production of metal constructions 90 Mounting of plumber products 91 Pool mounting 92 Production of ventilation products 93 Wood processing 94 Interior design 95 Production of furniture for shops 96 Fish products 97 Corn production 98 Cream confectionery 99 Smoked sausages 100 Hot-smoked meat products 101 Cold-smoked meat products 102 Cepelinai (Lithuanian dish) 103 Airing systems 104 Ventilation systems 105 Air conditioning systems 106 Light-lamps showroom 107 Trailer rent 108 Bus rent 109 Bus exploiting 110 Logistic services 111 Processing of food products 112 Juices and nectars 113 Mineral water 114 Beer production 115 Vodka production 116 Liqueur production 117 Brandy production 118 Cake production line 119 Roll line 120 Halva 121 Kozenaki (oriental food) 122 Production of poultry products 123 Production of Sakotis (Lithuanian pie) 124 Restaurant products 125 Ceramics products 126 Production of waffle crackers 127 Packaging of dry substances 128 Bottling of aerated drinking water 129 Sales of constructing materials 130 Road building 131 Model collection making 132 State orders 133 Embroidery services 134 Textile for hotels 135 Restoration of car showrooms 136 Furniture restoration 137 Hotels 138 Production of textile products 139 Special products 140 Pig keeping 141 Ice cream line 142 White bread products 143 Production of combined fodder 144 Production of office furniture 145 Production of metal furniture 146 Production of stands 147 Construction of telecommunication towers 148 Trade of telecommunication towers 149 Consulting 150 Assembling works 151 Walls and roofing 152 Tin production 153 Design of plumber works 154 Non-standard articles made by the joiner 155 Construction and installation of towers 156 Pipeline renovation 157 Design services 158 Cleaning services 159 Trade equipment 160 Making of caps, hats, bonnets, etc 161 Apparel production 162 Production of cases 163 Blouse making 164 Trousers making 165 Skirt making Codes Codes Codes Codes Codes % of Total Sales - What percent of your establishment total sales is represented % of Total Sales - What percent of your establishment total sales is represented % of Total Sales - What percent of your establishment total sales is represented % of Total Sales - What percent of your establishment total sales is represented % of Total Sales - What percent of your establishment total sales is represented Description Description Description Description Description 1 Laying of conditioning, ventilation and sewerage pipelines 2 Clothes making 3 Production of drinking water 4 Confectionery production 5 Retail trade of clothes 6 Making of work clothes 7 Repairing of work clothes 8 Laying of special pipelines 9 Co-constructive works 10 Electricity installation, high voltage 11 Laying of communications 12 Administration of dangerous waste 13 Sewing of medical stock 14 Cardboard products 15 Production of candies 16 Production of cookies 17 Knitwear production 18 Furniture collection from synthetic materials 19 Furniture collection from natural materials 20 Individual projects 21 Furniture production 22 Model creation 23 Cutting out 24 Construction of engineer grids 25 Territory cleaning 26 Construction 27 Construction and repair works 28 Dumplings production 29 Fish processing 30 Margarine production 31 Cargo carrying on local and international routes 32 Motor repairs 33 Passenger carrying 34 Malt production 35 Bread production 36 Pie production 37 Service providing 38 Production 39 Designing 40 Mounting of internal system plumber equipment 41 Mounting of external system plumber equipment 42 Meat products 43 Public feeding 44 Retail trade 45 Production of lighting lamps 46 Textile trade 47 Rent of festive clothes 48 Pizza production 49 Potato semimanufactures 50 Chocolate 51 Wholesale and retail trade 52 Meat processing 53 Realization of processed production 54 Production of confectionery products 55 Soft drinks production 56 Production of flour and groats 57 Services of grain storage 58 Trade of confectionery products 59 Waffle production 60 Suburban carrying of passengers 61 Interurban carrying of passengers 62 Trade 63 Tachometer installation and checking 64 Mechanism services 65 Plumber products 66 Heating, ventilation 67 Installation of security systems 68 Installation of computer networks 69 Video surveillance systems 70 Non-standard furniture 71 Clothes, hats 72 Clothe repairs 73 Clothes details 74 Slipcovers for mattresses and furniture 75 Mattresses for summer house furniture 76 Lease of premises 77 Covering of ceilings and walls 78 Cover sales 79 Production of dry confectionery substances 80 Wholesale of clothes 81 Products from natural fur 82 Production of sport clothing 83 Adaptation of premises and surroundings to the disabled 84 Repairs of compensatory equipment 85 Production of half-finished wood products for furniture 86 Metal processing 87 Transport services 88 Cargo expedition 89 Production of metal constructions 90 Mounting of plumber products 91 Pool mounting 92 Production of ventilation products 93 Wood processing 94 Interior design 95 Production of furniture for shops 96 Fish products 97 Corn production 98 Cream confectionery 99 Smoked sausages 100 Hot-smoked meat products 101 Cold-smoked meat products 102 Cepelinai (Lithuanian dish) 103 Airing systems 104 Ventilation systems 105 Air conditioning systems 106 Light-lamps showroom 107 Trailer rent 108 Bus rent 109 Bus exploiting 110 Logistic services 111 Processing of food products 112 Juices and nectars 113 Mineral water 114 Beer production 115 Vodka production 116 Liqueur production 117 Brandy production 118 Cake production line 119 Roll line 120 Halva 121 Kozenaki (oriental food) 122 Production of poultry products 123 Production of Sakotis (Lithuanian pie) 124 Restaurant products 125 Ceramics products 126 Production of waffle crackers 127 Packaging of dry substances 128 Bottling of aerated drinking water 129 Sales of constructing materials 130 Road building 131 Model collection making 132 State orders 133 Embroidery services 134 Textile for hotels 135 Restoration of car showrooms 136 Furniture restoration 137 Hotels 138 Production of textile products 139 Special products 140 Pig keeping 141 Ice cream line 142 White bread products 143 Production of combined fodder 144 Production of office furniture 145 Production of metal furniture 146 Production of stands 147 Construction of telecommunication towers 148 Trade of telecommunication towers 149 Consulting 150 Assembling works 151 Walls and roofing 152 Tin production 153 Design of plumber works 154 Non-standard articles made by the joiner 155 Construction and installation of towers 156 Pipeline renovation 157 Design services 158 Cleaning services 159 Trade equipment 160 Making of caps, hats, bonnets, etc 161 Apparel production 162 Production of cases 163 Blouse making 164 Trousers making 165 Skirt making Codes Codes Codes Codes Codes % of Total Sales % of Total Sales % of Total Sales % of Total Sales % of Total Sales Description Description Description Description Description 1 Laying of conditioning, ventilation and sewerage pipelines 2 Clothes making 3 Production of drinking water 4 Confectionery production 5 Retail trade of clothes 6 Making of work clothes 7 Repairing of work clothes 8 Laying of special pipelines 9 Co-constructive works 10 Electricity installation, high voltage 11 Laying of communications 12 Administration of dangerous waste 13 Sewing of medical stock 14 Cardboard products 15 Production of candies 16 Production of cookies 17 Knitwear production 18 Furniture collection from synthetic materials 19 Furniture collection from natural materials 20 Individual projects 21 Furniture production 22 Model creation 23 Cutting out 24 Construction of engineer grids 25 Territory cleaning 26 Construction 27 Construction and repair works 28 Dumplings production 29 Fish processing 30 Margarine production 31 Cargo carrying on local and international routes 32 Motor repairs 33 Passenger carrying 34 Malt production 35 Bread production 36 Pie production 37 Service providing 38 Production 39 Designing 40 Mounting of internal system plumber equipment 41 Mounting of external system plumber equipment 42 Meat products 43 Public feeding 44 Retail trade 45 Production of lighting lamps 46 Textile trade 47 Rent of festive clothes 48 Pizza production 49 Potato semimanufactures 50 Chocolate 51 Wholesale and retail trade 52 Meat processing 53 Realization of processed production 54 Production of confectionery products 55 Soft drinks production 56 Production of flour and groats 57 Services of grain storage 58 Trade of confectionery products 59 Waffle production 60 Suburban carrying of passengers 61 Interurban carrying of passengers 62 Trade 63 Tachometer installation and checking 64 Mechanism services 65 Plumber products 66 Heating, ventilation 67 Installation of security systems 68 Installation of computer networks 69 Video surveillance systems 70 Non-standard furniture 71 Clothes, hats 72 Clothe repairs 73 Clothes details 74 Slipcovers for mattresses and furniture 75 Mattresses for summer house furniture 76 Lease of premises 77 Covering of ceilings and walls 78 Cover sales 79 Production of dry confectionery substances 80 Wholesale of clothes 81 Products from natural fur 82 Production of sport clothing 83 Adaptation of premises and surroundings to the disabled 84 Repairs of compensatory equipment 85 Production of half-finished wood products for furniture 86 Metal processing 87 Transport services 88 Cargo expedition 89 Production of metal constructions 90 Mounting of plumber products 91 Pool mounting 92 Production of ventilation products 93 Wood processing 94 Interior design 95 Production of furniture for shops 96 Fish products 97 Corn production 98 Cream confectionery 99 Smoked sausages 100 Hot-smoked meat products 101 Cold-smoked meat products 102 Cepelinai (Lithuanian dish) 103 Airing systems 104 Ventilation systems 105 Air conditioning systems 106 Light-lamps showroom 107 Trailer rent 108 Bus rent 109 Bus exploiting 110 Logistic services 111 Processing of food products 112 Juices and nectars 113 Mineral water 114 Beer production 115 Vodka production 116 Liqueur production 117 Brandy production 118 Cake production line 119 Roll line 120 Halva 121 Kozenaki (oriental food) 122 Production of poultry products 123 Production of Sakotis (Lithuanian pie) 124 Restaurant products 125 Ceramics products 126 Production of waffle crackers 127 Packaging of dry substances 128 Bottling of aerated drinking water 129 Sales of constructing materials 130 Road building 131 Model collection making 132 State orders 133 Embroidery services 134 Textile for hotels 135 Restoration of car showrooms 136 Furniture restoration 137 Hotels 138 Production of textile products 139 Special products 140 Pig keeping 141 Ice cream line 142 White bread products 143 Production of combined fodder 144 Production of office furniture 145 Production of metal furniture 146 Production of stands 147 Construction of telecommunication towers 148 Trade of telecommunication towers 149 Consulting 150 Assembling works 151 Walls and roofing 152 Tin production 153 Design of plumber works 154 Non-standard articles made by the joiner 155 Construction and installation of towers 156 Pipeline renovation 157 Design services 158 Cleaning services 159 Trade equipment 160 Making of caps, hats, bonnets, etc 161 Apparel production 162 Production of cases 163 Blouse making 164 Trousers making 165 Skirt making Codes Codes Codes Codes Codes % of Total Sales % of Total Sales % of Total Sales % of Total Sales % of Total Sales Sold domestically - What percent of your establishment Sold domestically - What percent of your establishment Sold domestically - What percent of your establishment Sold domestically - What percent of your establishment Sold domestically - What percent of your establishment Exported directly Exported directly Exported directly Exported directly Exported directly Exported indirectly (through a distributor) Exported indirectly (through a distributor) Exported indirectly (through a distributor) Exported indirectly (through a distributor) Exported indirectly (through a distributor) What was the year your establishment first exported? What was the year your establishment first exported? What was the year your establishment first exported? What was the year your establishment first exported? What was the year your establishment first exported? Country - which countries were the three biggest destinations of your establishm Country - which countries were the three biggest destinations of your establishm Country - which countries were the three biggest destinations of your establishm Country - which countries were the three biggest destinations of your establishm Country - which countries were the three biggest destinations of your establishm 1 Holland 2 Germany 3 Latvia 4 Russia 5 USA 6 Sweden 7 Finland 8 Denmark 9 France 10 Norway 11 Great Britain 12 Ukraine 13 Estonia 14 Poland 15 Czech Republic 16 Hungary 17 Spain 18 Italy 19 Romania 20 Belarus 21 Belgium 22 Ireland 23 Serbia 24 Kazakhstan 25 Moldova % of total exports - what percent of your total exports does each of them accoun % of total exports - what percent of your total exports does each of them accoun % of total exports - what percent of your total exports does each of them accoun % of total exports - what percent of your total exports does each of them accoun % of total exports - what percent of your total exports does each of them accoun Country Country Country Country Country 1 Holland 2 Germany 3 Latvia 4 Russia 5 USA 6 Sweden 7 Finland 8 Denmark 9 France 10 Norway 11 Great Britain 12 Ukraine 13 Estonia 14 Poland 15 Czech Republic 16 Hungary 17 Spain 18 Italy 19 Romania 20 Belarus 21 Belgium 22 Ireland 23 Serbia 24 Kazakhstan 25 Moldova % of total exports % of total exports % of total exports % of total exports % of total exports Country Country Country Country Country 1 Holland 2 Germany 3 Latvia 4 Russia 5 USA 6 Sweden 7 Finland 8 Denmark 9 France 10 Norway 11 Great Britain 12 Ukraine 13 Estonia 14 Poland 15 Czech Republic 16 Hungary 17 Spain 18 Italy 19 Romania 20 Belarus 21 Belgium 22 Ireland 23 Serbia 24 Kazakhstan 25 Moldova % of total exports % of total exports % of total exports % of total exports % of total exports Country - which countries were the three biggest destination Country - which countries were the three biggest destination Country - which countries were the three biggest destination Country - which countries were the three biggest destination Country - which countries were the three biggest destination 1 Holland 2 Germany 3 Latvia 4 Russia 5 USA 6 Sweden 7 Finland 8 Denmark 9 France 10 Norway 11 Great Britain 12 Ukraine 13 Estonia 14 Poland 15 Czech Republic 16 Hungary 17 Spain 18 Italy 19 Romania 20 Belarus 21 Belgium 22 Ireland 23 Serbia 24 Kazakhstan 25 Moldova % of total exports - what percent of your total exports in 1 % of total exports - what percent of your total exports in 1 % of total exports - what percent of your total exports in 1 % of total exports - what percent of your total exports in 1 % of total exports - what percent of your total exports in 1 Country Country Country Country Country 1 Holland 2 Germany 3 Latvia 4 Russia 5 USA 6 Sweden 7 Finland 8 Denmark 9 France 10 Norway 11 Great Britain 12 Ukraine 13 Estonia 14 Poland 15 Czech Republic 16 Hungary 17 Spain 18 Italy 19 Romania 20 Belarus 21 Belgium 22 Ireland 23 Serbia 24 Kazakhstan 25 Moldova % of total exports % of total exports % of total exports % of total exports % of total exports Country Country Country Country Country 1 Holland 2 Germany 3 Latvia 4 Russia 5 USA 6 Sweden 7 Finland 8 Denmark 9 France 10 Norway 11 Great Britain 12 Ukraine 13 Estonia 14 Poland 15 Czech Republic 16 Hungary 17 Spain 18 Italy 19 Romania 20 Belarus 21 Belgium 22 Ireland 23 Serbia 24 Kazakhstan 25 Moldova % of total exports % of total exports % of total exports % of total exports % of total exports If you export directly to Non-EU countries, what was the average number of days If you export directly to Non-EU countries, what was the average number of days If you export directly to Non-EU countries, what was the average number of days If you export directly to Non-EU countries, what was the average number of days If you export directly to Non-EU countries, what was the average number of days If you export directly to Non-EU countries, what was the longest number of days If you export directly to Non-EU countries, what was the longest number of days If you export directly to Non-EU countries, what was the longest number of days If you export directly to Non-EU countries, what was the longest number of days If you export directly to Non-EU countries, what was the longest number of days If you import directly, from Non-EU countries what was the average number of day If you import directly, from Non-EU countries what was the average number of day If you import directly, from Non-EU countries what was the average number of day If you import directly, from Non-EU countries what was the average number of day If you import directly, from Non-EU countries what was the average number of day If you import directly, from Non-EU countries what was the longest number of day If you import directly, from Non-EU countries what was the longest number of day If you import directly, from Non-EU countries what was the longest number of day If you import directly, from Non-EU countries what was the longest number of day If you import directly, from Non-EU countries what was the longest number of day At the time you receive a delivery of your most important input or supply, how At the time you receive a delivery of your most important input or supply, how At the time you receive a delivery of your most important input or supply, how At the time you receive a delivery of your most important input or supply, how At the time you receive a delivery of your most important input or supply, how How many competitor firms in total did you have in the domestic market? How many competitor firms in total did you have in the domestic market? How many competitor firms in total did you have in the domestic market? How many competitor firms in total did you have in the domestic market? How many competitor firms in total did you have in the domestic market? Telecommunications Telecommunications Telecommunications Telecommunications Telecommunications No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe Obstacle Electricity Electricity Electricity Electricity Electricity No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe Obstacle Transportation Transportation Transportation Transportation Transportation No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe Obstacle Access to Land Access to Land Access to Land Access to Land Access to Land No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe Obstacle Tax burden Tax burden Tax burden Tax burden Tax burden No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe Obstacle Tax administration Tax administration Tax administration Tax administration Tax administration No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe Obstacle Customs and Trade Regulations Customs and Trade Regulations Customs and Trade Regulations Customs and Trade Regulations Customs and Trade Regulations No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe Obstacle Labor Regulations Labor Regulations Labor Regulations Labor Regulations Labor Regulations No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe Obstacle Skills and Education of Available Workers Skills and Education of Available Workers Skills and Education of Available Workers Skills and Education of Available Workers Skills and Education of Available Workers No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe Obstacle Business Licensing and Operating Permits Business Licensing and Operating Permits Business Licensing and Operating Permits Business Licensing and Operating Permits Business Licensing and Operating Permits No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe Obstacle Access to Financing (e.g. collateral) Access to Financing (e.g. collateral) Access to Financing (e.g. collateral) Access to Financing (e.g. collateral) Access to Financing (e.g. collateral) No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe Obstacle Cost of Financing (e.g. interest rates) Cost of Financing (e.g. interest rates) Cost of Financing (e.g. interest rates) Cost of Financing (e.g. interest rates) Cost of Financing (e.g. interest rates) No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe Obstacle Regulatory Policy Uncertainty Regulatory Policy Uncertainty Regulatory Policy Uncertainty Regulatory Policy Uncertainty Regulatory Policy Uncertainty No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe Obstacle Macroeconomic Instability (inflation, exchange rate) Macroeconomic Instability (inflation, exchange rate) Macroeconomic Instability (inflation, exchange rate) Macroeconomic Instability (inflation, exchange rate) Macroeconomic Instability (inflation, exchange rate) No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe Obstacle Corruption Corruption Corruption Corruption Corruption No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe Obstacle Crime, theft and disorder Crime, theft and disorder Crime, theft and disorder Crime, theft and disorder Crime, theft and disorder No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe Obstacle Anti-competitive or informal practices Anti-competitive or informal practices Anti-competitive or informal practices Anti-competitive or informal practices Anti-competitive or informal practices No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe Obstacle Legal system/conflict resolution Legal system/conflict resolution Legal system/conflict resolution Legal system/conflict resolution Legal system/conflict resolution No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very Severe Obstacle The biggest obstacle for the operation and growth of your es The biggest obstacle for the operation and growth of your es The biggest obstacle for the operation and growth of your es The biggest obstacle for the operation and growth of your es The biggest obstacle for the operation and growth of your es None 1 Telecommunications 2 Electricity 3 Transportation 4 Access to Land 5 Tax burden 6 Tax administration 7 Customs and Trade Regulations 8 Labor Regulations 9 Skills and Education of Available Workers 10 Business Licensing and Operating Permits 11 Access to Financing (e.g. collateral) 12 Cost of Financing (e.g. interest rates) 13 Regulatory Policy Uncertainty 14 Macroeconomic Instability (inflation, exchange rate) 15 Corruption 16 Crime, theft and disorder 17 Anti-competitive or informal practices 18 Legal system/conflict resolution 99 DK/NA The second biggest obstacle for your establishment The second biggest obstacle for your establishment The second biggest obstacle for your establishment The second biggest obstacle for your establishment The second biggest obstacle for your establishment None 1 Telecommunications 2 Electricity 3 Transportation 4 Access to Land 5 Tax burden 6 Tax administration 7 Customs and Trade Regulations 8 Labor Regulations 9 Skills and Education of Available Workers 10 Business Licensing and Operating Permits 11 Access to Financing (e.g. collateral) 12 Cost of Financing (e.g. interest rates) 13 Regulatory Policy Uncertainty 14 Macroeconomic Instability (inflation, exchange rate) 15 Corruption 16 Crime, theft and disorder 17 Anti-competitive or informal practices 18 Legal system/conflict resolution 99 DK/NA Power outages or surges from the public grid - During how many times last year d Power outages or surges from the public grid - During how many times last year d Power outages or surges from the public grid - During how many times last year d Power outages or surges from the public grid - During how many times last year d Power outages or surges from the public grid - During how many times last year d Insufficient water supply for production - During how many times last year did y Insufficient water supply for production - During how many times last year did y Insufficient water supply for production - During how many times last year did y Insufficient water supply for production - During how many times last year did y Insufficient water supply for production - During how many times last year did y Unavailable mainline telephone service - During how many times last year did you Unavailable mainline telephone service - During how many times last year did you Unavailable mainline telephone service - During how many times last year did you Unavailable mainline telephone service - During how many times last year did you Unavailable mainline telephone service - During how many times last year did you Transport failures - During how many times last year did your establishment expe Transport failures - During how many times last year did your establishment expe Transport failures - During how many times last year did your establishment expe Transport failures - During how many times last year did your establishment expe Transport failures - During how many times last year did your establishment expe Power outages or surges from the public grid - How many hours did they last on a Power outages or surges from the public grid - How many hours did they last on a Power outages or surges from the public grid - How many hours did they last on a Power outages or surges from the public grid - How many hours did they last on a Power outages or surges from the public grid - How many hours did they last on a Insufficient water supply for production - How many hours did they last on avera Insufficient water supply for production - How many hours did they last on avera Insufficient water supply for production - How many hours did they last on avera Insufficient water supply for production - How many hours did they last on avera Insufficient water supply for production - How many hours did they last on avera Unavailable mainline telephone service - How many hours did they last on average Unavailable mainline telephone service - How many hours did they last on average Unavailable mainline telephone service - How many hours did they last on average Unavailable mainline telephone service - How many hours did they last on average Unavailable mainline telephone service - How many hours did they last on average Transport failures - How many hours did they last on average? Transport failures - How many hours did they last on average? Transport failures - How many hours did they last on average? Transport failures - How many hours did they last on average? Transport failures - How many hours did they last on average? Power outages or surges from the public grid - What were the losses resulting fr Power outages or surges from the public grid - What were the losses resulting fr Power outages or surges from the public grid - What were the losses resulting fr Power outages or surges from the public grid - What were the losses resulting fr Power outages or surges from the public grid - What were the losses resulting fr Insufficient water supply for production - What were the losses resulting from t Insufficient water supply for production - What were the losses resulting from t Insufficient water supply for production - What were the losses resulting from t Insufficient water supply for production - What were the losses resulting from t Insufficient water supply for production - What were the losses resulting from t Unavailable mainline telephone service - What were the losses resulting from the Unavailable mainline telephone service - What were the losses resulting from the Unavailable mainline telephone service - What were the losses resulting from the Unavailable mainline telephone service - What were the losses resulting from the Unavailable mainline telephone service - What were the losses resulting from the Transport failures - What were the losses resulting from these interruptions, as Transport failures - What were the losses resulting from these interruptions, as Transport failures - What were the losses resulting from these interruptions, as Transport failures - What were the losses resulting from these interruptions, as Transport failures - What were the losses resulting from these interruptions, as Does your establishment own or share a generator? Does your establishment own or share a generator? Does your establishment own or share a generator? Does your establishment own or share a generator? Does your establishment own or share a generator? 1 Yes 2 No What percentage of your electricity comes from your own or a shared generator? What percentage of your electricity comes from your own or a shared generator? What percentage of your electricity comes from your own or a shared generator? What percentage of your electricity comes from your own or a shared generator? What percentage of your electricity comes from your own or a shared generator? E-mail - Does your establishment regularly use e-mail or a website in its intera E-mail - Does your establishment regularly use e-mail or a website in its intera E-mail - Does your establishment regularly use e-mail or a website in its intera E-mail - Does your establishment regularly use e-mail or a website in its intera E-mail - Does your establishment regularly use e-mail or a website in its intera 1 Yes 2 No A website - Does your establishment regularly use e-mail or a website in its int A website - Does your establishment regularly use e-mail or a website in its int A website - Does your establishment regularly use e-mail or a website in its int A website - Does your establishment regularly use e-mail or a website in its int A website - Does your establishment regularly use e-mail or a website in its int 1 Yes 2 No E-mail - Does your establishment regularly use e-mail or a website in its intera E-mail - Does your establishment regularly use e-mail or a website in its intera E-mail - Does your establishment regularly use e-mail or a website in its intera E-mail - Does your establishment regularly use e-mail or a website in its intera E-mail - Does your establishment regularly use e-mail or a website in its intera 1 Yes 2 No A website - Does your establishment regularly use e-mail or a website in its int A website - Does your establishment regularly use e-mail or a website in its int A website - Does your establishment regularly use e-mail or a website in its int A website - Does your establishment regularly use e-mail or a website in its int A website - Does your establishment regularly use e-mail or a website in its int 1 Yes 2 No Is your establishment a member of a business association or chamber of commerce? Is your establishment a member of a business association or chamber of commerce? Is your establishment a member of a business association or chamber of commerce? Is your establishment a member of a business association or chamber of commerce? Is your establishment a member of a business association or chamber of commerce? 1 Yes 2 No Among the business association to which you establishment belongs, which is the Among the business association to which you establishment belongs, which is the Among the business association to which you establishment belongs, which is the Among the business association to which you establishment belongs, which is the Among the business association to which you establishment belongs, which is the 1 Vilnius Association of Commerce and Industry 2 NETA, National Association of Electrical Engineering Busines 3 Infobalt 4 Lithuanian Confederation of Industrialists 5 Association "Lithuanian Timber" 6 Chamber of Commerce, Industry and Crafts 7 Lithuanian-Polish Chamber of Commerce 8 Linava 9 Lithuanian Association of Grain Processing Enterprises 10 Association of Meat Processing Enterprises 11 Association of Light Industry Enterprises 12 Grain association 13 Association of Lithuanian Food Producers 14 Group of Security Business, association 15 Bakers' Guild 16 National Association of Bread Producers 17 Apparel and Textile Industry Association 18 Association of the Enterprises for the Disabled 19 Furniture and wood 20 Non-trench technology's 21 Association of Employers 22 Lithuanian Association of Soft Drink Producers 23 EAN Lietuva 24 International Margarine 25 Lithuanian Association of Breweries 26 Association of Food Industry 27 Lithuanian Association of Commercial Enterprises 28 Association of Building Industry 29 Sosveta 30 LATIA 31 Lithuanian medicine 32 Lithuanian Association of Energetics 98 Unimportant 99 The name not indicated Lobbying government - which of the following services it provides to your estab Lobbying government - which of the following services it provides to your estab Lobbying government - which of the following services it provides to your estab Lobbying government - which of the following services it provides to your estab Lobbying government - which of the following services it provides to your estab 1 Yes 2 No Resolution of disputes (with officials, workers or other firms) Resolution of disputes (with officials, workers or other firms) Resolution of disputes (with officials, workers or other firms) Resolution of disputes (with officials, workers or other firms) Resolution of disputes (with officials, workers or other firms) 1 Yes 2 No Information and/or contacts on domestic product and input markets Information and/or contacts on domestic product and input markets Information and/or contacts on domestic product and input markets Information and/or contacts on domestic product and input markets Information and/or contacts on domestic product and input markets 1 Yes 2 No Information and/or contacts on international product and input markets Information and/or contacts on international product and input markets Information and/or contacts on international product and input markets Information and/or contacts on international product and input markets Information and/or contacts on international product and input markets 1 Yes 2 No Accrediting standards or quality of products; reputational benefits Accrediting standards or quality of products; reputational benefits Accrediting standards or quality of products; reputational benefits Accrediting standards or quality of products; reputational benefits Accrediting standards or quality of products; reputational benefits 1 Yes 2 No Information on government regulations Information on government regulations Information on government regulations Information on government regulations Information on government regulations 1 Yes 2 No Other Other Other Other Other 1 Trainings 2 Barcodes of goods 3 Repayment of VAT from abroad 4 Discounts on component parts, washes and supplies 5 Relations with EU countries 6 Exhibitions are organized Paslaugos Paslaugos Paslaugos Paslaugos Paslaugos 1 Yes Lobbying government - For each of those services provided, please indicate the i Lobbying government - For each of those services provided, please indicate the i Lobbying government - For each of those services provided, please indicate the i Lobbying government - For each of those services provided, please indicate the i Lobbying government - For each of those services provided, please indicate the i no value 1 minor value 2 moderate value 3 major value 4 critical value to your firm Resolution of disputes (with officials, workers or other fir Resolution of disputes (with officials, workers or other fir Resolution of disputes (with officials, workers or other fir Resolution of disputes (with officials, workers or other fir Resolution of disputes (with officials, workers or other fir no value 1 minor value 2 moderate value 3 major value 4 critical value to your firm Information and/or contacts on domestic product and input ma Information and/or contacts on domestic product and input ma Information and/or contacts on domestic product and input ma Information and/or contacts on domestic product and input ma Information and/or contacts on domestic product and input ma no value 1 minor value 2 moderate value 3 major value 4 critical value to your firm Information and/or contacts on international product and input markets Information and/or contacts on international product and input markets Information and/or contacts on international product and input markets Information and/or contacts on international product and input markets Information and/or contacts on international product and input markets no value 1 minor value 2 moderate value 3 major value 4 critical value to your firm Accrediting standards or quality of products; reputational b Accrediting standards or quality of products; reputational b Accrediting standards or quality of products; reputational b Accrediting standards or quality of products; reputational b Accrediting standards or quality of products; reputational b no value 1 minor value 2 moderate value 3 major value 4 critical value to your firm Information on government regulations Information on government regulations Information on government regulations Information on government regulations Information on government regulations no value 1 minor value 2 moderate value 3 major value 4 critical value to your firm Other Other Other Other Other no value 1 minor value 2 moderate value 3 major value 4 critical value to your firm there is no association of relevance to our line of business - If you are not a there is no association of relevance to our line of business - If you are not a there is no association of relevance to our line of business - If you are not a there is no association of relevance to our line of business - If you are not a there is no association of relevance to our line of business - If you are not a 1 Yes 2 No Existing associations provide no tangible benefits to their Existing associations provide no tangible benefits to their Existing associations provide no tangible benefits to their Existing associations provide no tangible benefits to their Existing associations provide no tangible benefits to their 1 Yes 2 No Our membership was not renewed Our membership was not renewed Our membership was not renewed Our membership was not renewed Our membership was not renewed 1 Yes 2 No Membership is too expensive Membership is too expensive Membership is too expensive Membership is too expensive Membership is too expensive 1 Yes 2 No Other Other Other Other Other 1 Yes 2 No Other (Specify:__) Other (Specify:__) Other (Specify:__) Other (Specify:__) Other (Specify:__) 1 Have no information 2 Corrupt 3 No need 4 We are only creating it 5 We see no benefit 6 Too low activity of the company itself 7 Too small enterprise 8 We have no time for that 9 Illegal activities are declared 10 Nobody offered that 11 Had no collateral 12 Negative balance 13 We represent the head company Internal funds or Retained earnings - Working Capital Internal funds or Retained earnings - Working Capital Internal funds or Retained earnings - Working Capital Internal funds or Retained earnings - Working Capital Internal funds or Retained earnings - Working Capital Loan, overdraft from local commercial banks Loan, overdraft from local commercial banks Loan, overdraft from local commercial banks Loan, overdraft from local commercial banks Loan, overdraft from local commercial banks Foreign owned commercial banks Foreign owned commercial banks Foreign owned commercial banks Foreign owned commercial banks Foreign owned commercial banks Leasing arrangement Leasing arrangement Leasing arrangement Leasing arrangement Leasing arrangement Investment Funds/Special Development Financing/Or Other State Services Investment Funds/Special Development Financing/Or Other State Services Investment Funds/Special Development Financing/Or Other State Services Investment Funds/Special Development Financing/Or Other State Services Investment Funds/Special Development Financing/Or Other State Services Trade credit (supplier or customer credit) Trade credit (supplier or customer credit) Trade credit (supplier or customer credit) Trade credit (supplier or customer credit) Trade credit (supplier or customer credit) Credit cards Credit cards Credit cards Credit cards Credit cards Equity, sale of stock Equity, sale of stock Equity, sale of stock Equity, sale of stock Equity, sale of stock Family, friends Family, friends Family, friends Family, friends Family, friends Informal sources (e.g. money lender) Informal sources (e.g. money lender) Informal sources (e.g. money lender) Informal sources (e.g. money lender) Informal sources (e.g. money lender) Parent company Parent company Parent company Parent company Parent company Factoring Factoring Factoring Factoring Factoring Other Other Other Other Other 1 IT implementation 2 Salaries 3 Leasing 4 Only own funds 5 Financial investments 6 Credit line 7 For production 8 Purchase of farm/unit Other (percent) Other (percent) Other (percent) Other (percent) Other (percent) Internal funds or Retained earnings - New Investments Internal funds or Retained earnings - New Investments Internal funds or Retained earnings - New Investments Internal funds or Retained earnings - New Investments Internal funds or Retained earnings - New Investments Loan, overdraft from local commercial banks Loan, overdraft from local commercial banks Loan, overdraft from local commercial banks Loan, overdraft from local commercial banks Loan, overdraft from local commercial banks Foreign owned commercial banks Foreign owned commercial banks Foreign owned commercial banks Foreign owned commercial banks Foreign owned commercial banks Leasing arrangement Leasing arrangement Leasing arrangement Leasing arrangement Leasing arrangement Investment Funds/Special Development Financing/Or Other State Services Investment Funds/Special Development Financing/Or Other State Services Investment Funds/Special Development Financing/Or Other State Services Investment Funds/Special Development Financing/Or Other State Services Investment Funds/Special Development Financing/Or Other State Services Trade credit (supplier or customer credit) Trade credit (supplier or customer credit) Trade credit (supplier or customer credit) Trade credit (supplier or customer credit) Trade credit (supplier or customer credit) Credit cards Credit cards Credit cards Credit cards Credit cards Equity, sale of stock Equity, sale of stock Equity, sale of stock Equity, sale of stock Equity, sale of stock Family, friends Family, friends Family, friends Family, friends Family, friends Informal sources (e.g. money lender) Informal sources (e.g. money lender) Informal sources (e.g. money lender) Informal sources (e.g. money lender) Informal sources (e.g. money lender) Parent company Parent company Parent company Parent company Parent company Factoring Factoring Factoring Factoring Factoring Other (percent) Other (percent) Other (percent) Other (percent) Other (percent) 1 Yes 2 No What percent is currently unused? What percent is currently unused? What percent is currently unused? What percent is currently unused? What percent is currently unused? What is the average monthly interest rate of the overdraft or line of credit?% ( What is the average monthly interest rate of the overdraft or line of credit?% ( What is the average monthly interest rate of the overdraft or line of credit?% ( What is the average monthly interest rate of the overdraft or line of credit?% ( What is the average monthly interest rate of the overdraft or line of credit?% ( 1 Yes 2 No What year was this loan approved? What year was this loan approved? What year was this loan approved? What year was this loan approved? What year was this loan approved? Did the loan require collateral or a deposit? Did the loan require collateral or a deposit? Did the loan require collateral or a deposit? Did the loan require collateral or a deposit? Did the loan require collateral or a deposit? 1 Yes 2 No Land and buildings Land and buildings Land and buildings Land and buildings Land and buildings Machinery and equipment Machinery and equipment Machinery and equipment Machinery and equipment Machinery and equipment Other Tangible assets (e.g. accounts receivable, inventory) Other Tangible assets (e.g. accounts receivable, inventory) Other Tangible assets (e.g. accounts receivable, inventory) Other Tangible assets (e.g. accounts receivable, inventory) Other Tangible assets (e.g. accounts receivable, inventory) Personal assets of the owner/manager (e.g. house) Personal assets of the owner/manager (e.g. house) Personal assets of the owner/manager (e.g. house) Personal assets of the owner/manager (e.g. house) Personal assets of the owner/manager (e.g. house) Other Other Other Other Other 1 Warranty 2 All assets 3 Assets acquired 4 Insurance of machinery 5 Other company Other (percent) Other (percent) Other (percent) Other (percent) Other (percent) What was the approximate value of the collateral required as a percentage of the What was the approximate value of the collateral required as a percentage of the What was the approximate value of the collateral required as a percentage of the What was the approximate value of the collateral required as a percentage of the What was the approximate value of the collateral required as a percentage of the What is the loan What is the loan What is the loan What is the loan What is the loan What is the total duration (term) of the loan? What is the total duration (term) of the loan? What is the total duration (term) of the loan? What is the total duration (term) of the loan? What is the total duration (term) of the loan? 1 Yes 2 No If you currently do not have a loan, what is the reason? If you currently do not have a loan, what is the reason? If you currently do not have a loan, what is the reason? If you currently do not have a loan, what is the reason? If you currently do not have a loan, what is the reason? 1 Because not applied for a loan 2 Because the last application for a loan was turned down If not applied for a loan, what were the two principal reasons? (most important If not applied for a loan, what were the two principal reasons? (most important If not applied for a loan, what were the two principal reasons? (most important If not applied for a loan, what were the two principal reasons? (most important If not applied for a loan, what were the two principal reasons? (most important 1 Do not need loans 2 Application procedures for bank loans are too cumbersome 3 Collateral requirements of bank loans are too stringent 4 Interest rates are too high 5 It is necessary to have contacts or give informal payments t 6 Did not think that it would be approved 7 Other (Specify:__) 8 We have used own funds 9 Too small enterprise 10 We have an overdraft 11 There were no guarantees for production development 12 We still have unpaid taxes 13 We did not want to take risks 14 We do not want to owe 15 Low balance indices 16 We have no funds to return 99 DK/NA Other (Specify:__) Other (Specify:__) Other (Specify:__) Other (Specify:__) Other (Specify:__) 7 Do not have long-term projects 8 We have used own funds 9 Too small enterprise 10 We have an overdraft 11 There were no guarantees for production development 12 We still have unpaid taxes 13 We did not want to take risks If not applied for a loan, what were the two principal reasons? (2nd most import If not applied for a loan, what were the two principal reasons? (2nd most import If not applied for a loan, what were the two principal reasons? (2nd most import If not applied for a loan, what were the two principal reasons? (2nd most import If not applied for a loan, what were the two principal reasons? (2nd most import 1 Do not need loans 2 Application procedures for bank loans are too cumbersome 3 Collateral requirements of bank loans are too stringent 4 Interest rates are too high 5 It is necessary to have contacts or give informal payments t 6 Did not think that it would be approved 7 Other (Specify:__) 8 We have used own funds 9 Too small enterprise 10 We have an overdraft 11 There were no guarantees for production development 12 We still have unpaid taxes 13 We did not want to take risks 14 We do not want to owe 15 Low balance indices 16 We have no funds to return 99 DK/NA Other (Specify:__) Other (Specify:__) Other (Specify:__) Other (Specify:__) Other (Specify:__) 7 Do not have long-term projects 8 We have used own funds 9 Too small enterprise 10 We have an overdraft 11 There were no guarantees for production development 12 We still have unpaid taxes 13 We did not want to take risks 14 We do not want to owe 15 Low balance indices 16 We have no funds to return What were the two principal reasons given to you when the application was turned What were the two principal reasons given to you when the application was turned What were the two principal reasons given to you when the application was turned What were the two principal reasons given to you when the application was turned What were the two principal reasons given to you when the application was turned 1 Lack of collateral (e.g. property not accepted as collateral 2 Incompleteness of application 3 Perceived lack of feasibility of project 4 Bad credit history 5 Other (Specify:__) 6 Too much bureaucracy 7 Low balance 8 They did not like the financial indices 9 We do not have long-term assets 10 Banks look for very unrisky variants for investment 11 There were no guarantees for production development 12 We still have unpaid taxes 15 Low balance indices 99 DK/NA Other (Specify:__) Other (Specify:__) Other (Specify:__) Other (Specify:__) Other (Specify:__) 5 Small amount of loan 6 Too much bureaucracy 7 Low balance 8 They did not like the financial indices 9 We do not have long-term assets 10 Banks look for very unrisky variants for investment 11 There were no guarantees for production development 12 We still have unpaid taxes What were the two principal reasons given to you when the application was turned What were the two principal reasons given to you when the application was turned What were the two principal reasons given to you when the application was turned What were the two principal reasons given to you when the application was turned What were the two principal reasons given to you when the application was turned 1 Lack of collateral (e.g. property not accepted as collateral 2 Incompleteness of application 3 Perceived lack of feasibility of project 4 Bad credit history 5 Other (Specify:__) 6 Too much bureaucracy 7 Low balance 8 They did not like the financial indices 9 We do not have long-term assets 10 Banks look for very unrisky variants for investment 11 There were no guarantees for production development 12 We still have unpaid taxes 15 Low balance indices Other (Specify:__) Other (Specify:__) Other (Specify:__) Other (Specify:__) Other (Specify:__) 5 Small amount of loan 6 Too much bureaucracy 7 Low balance 8 They did not like the financial indices 9 We do not have long-term assets 10 Banks look for very unrisky variants for investment 11 There were no guarantees for production development 12 We still have unpaid taxes 13 13 14 14 15 Low balance indices What share of your total borrowing (loans, accounts payable) is denominated in f What share of your total borrowing (loans, accounts payable) is denominated in f What share of your total borrowing (loans, accounts payable) is denominated in f What share of your total borrowing (loans, accounts payable) is denominated in f What share of your total borrowing (loans, accounts payable) is denominated in f Does your establishment have its annual financial statement reviewed by an exter Does your establishment have its annual financial statement reviewed by an exter Does your establishment have its annual financial statement reviewed by an exter Does your establishment have its annual financial statement reviewed by an exter Does your establishment have its annual financial statement reviewed by an exter 1 Yes 2 No Land - own Land - own Land - own Land - own Land - own Buildings - own Buildings - own Buildings - own Buildings - own Buildings - own Land - rent Land - rent Land - rent Land - rent Land - rent Buildings - rent Buildings - rent Buildings - rent Buildings - rent Buildings - rent Land - duration of contracts Land - duration of contracts Land - duration of contracts Land - duration of contracts Land - duration of contracts Buildings - duration of contracts Buildings - duration of contracts Buildings - duration of contracts Buildings - duration of contracts Buildings - duration of contracts 1 Fully disagree 2 Disagree in most cases 3 Tend to disagree 4 Tend to agree 5 Agree in most cases 6 Fully agree If you could change the number of regular full-time workers you currently employ If you could change the number of regular full-time workers you currently employ If you could change the number of regular full-time workers you currently employ If you could change the number of regular full-time workers you currently employ If you could change the number of regular full-time workers you currently employ If the answer to question 34 is not 100%, what is the main reason that prevents If the answer to question 34 is not 100%, what is the main reason that prevents If the answer to question 34 is not 100%, what is the main reason that prevents If the answer to question 34 is not 100%, what is the main reason that prevents If the answer to question 34 is not 100%, what is the main reason that prevents 1 Laws and regulations regarding hiring, firing of workers 2 Union agreements or pressure 3 High minimum wage or mandatory benefits 4 Pressure from politicians or political groups 5 Fear of social sanctions 6 Safety and health regulations 7 Regulations regarding shifts 8 Competition, big change of staff 9 Other (Specify:__) 10 High taxes 11 1+5+6 12 Low volume of works 13 Sufficient, according to the production volume 14 3+6+7 15 Market competition 16 Marketing 17 Mechanization is not finished 18 No reasons 19 After you dismiss a person, checkings and commissions start 20 Lack of work force 21 Lack of productive resources 22 Lack of financial resources 23 1+2+6 24 It depends on the orders received 99 DK/NA Other (Specify:__) Other (Specify:__) Other (Specify:__) Other (Specify:__) Other (Specify:__) 9 Lack of appropriate qualification of the staff 10 High taxes 11 1+5+6 12 Low volume of works 13 Sufficient, according to the production volume 14 3+6+7 15 Market competition 16 Marketing 17 Mechanization is not finished 18 No reasons 19 After you dismiss a person, checkings and commissions start We We We We We 1 Yes 2 No If yes, on average, what percent of annual sales value would such expenses cost If yes, on average, what percent of annual sales value would such expenses cost If yes, on average, what percent of annual sales value would such expenses cost If yes, on average, what percent of annual sales value would such expenses cost If yes, on average, what percent of annual sales value would such expenses cost If yes, on average, what percent of annual sales value would such expenses cost If yes, on average, what percent of annual sales value would such expenses cost If yes, on average, what percent of annual sales value would such expenses cost If yes, on average, what percent of annual sales value would such expenses cost If yes, on average, what percent of annual sales value would such expenses cost An electrical connection - Actual Delay/Wait (days) An electrical connection - Actual Delay/Wait (days) An electrical connection - Actual Delay/Wait (days) An electrical connection - Actual Delay/Wait (days) An electrical connection - Actual Delay/Wait (days) A water connection A water connection A water connection A water connection A water connection A construction permit A construction permit A construction permit A construction permit A construction permit An import license An import license An import license An import license An import license Operating license or permits Operating license or permits Operating license or permits Operating license or permits Operating license or permits Other Other Other Other Other 1 Communication 2 Customs procedures 3 Other not indicated 4 Activity 5 Competitions 6 They do not settle for the services 7 Drawing up of a favourable act 8 Investigation of financial offences Other (day) Other (day) Other (day) Other (day) Other (day) An electrical connection - Gift/payment expected? An electrical connection - Gift/payment expected? An electrical connection - Gift/payment expected? An electrical connection - Gift/payment expected? An electrical connection - Gift/payment expected? 1 Yes 2 No A water connection A water connection A water connection A water connection A water connection 1 Yes 2 No A construction permit A construction permit A construction permit A construction permit A construction permit 1 Yes 2 No An import license An import license An import license An import license An import license 1 Yes 2 No Operating license or permits Operating license or permits Operating license or permits Operating license or permits Operating license or permits 1 Yes 2 No Other Other Other Other Other 1 Yes 2 No An electrical connection - If yes, value An electrical connection - If yes, value An electrical connection - If yes, value An electrical connection - If yes, value An electrical connection - If yes, value A water connection A water connection A water connection A water connection A water connection A construction permit A construction permit A construction permit A construction permit A construction permit An import license An import license An import license An import license An import license Operating license or permits Operating license or permits Operating license or permits Operating license or permits Operating license or permits Other Other Other Other Other Recognizing the difficulties many enterprises face in fully complying with taxes Recognizing the difficulties many enterprises face in fully complying with taxes Recognizing the difficulties many enterprises face in fully complying with taxes Recognizing the difficulties many enterprises face in fully complying with taxes Recognizing the difficulties many enterprises face in fully complying with taxes Tax Inspectorate - Total days spent in inspections, required meetings with offic Tax Inspectorate - Total days spent in inspections, required meetings with offic Tax Inspectorate - Total days spent in inspections, required meetings with offic Tax Inspectorate - Total days spent in inspections, required meetings with offic Tax Inspectorate - Total days spent in inspections, required meetings with offic Labor and Social Security Labor and Social Security Labor and Social Security Labor and Social Security Labor and Social Security SoDra SoDra SoDra SoDra SoDra Fiore prevention inspection Fiore prevention inspection Fiore prevention inspection Fiore prevention inspection Fiore prevention inspection State planning of territory and construction inspection State planning of territory and construction inspection State planning of territory and construction inspection State planning of territory and construction inspection State planning of territory and construction inspection State not food products inpection State not food products inpection State not food products inpection State not food products inpection State not food products inpection State food and veterinary inspection State food and veterinary inspection State food and veterinary inspection State food and veterinary inspection State food and veterinary inspection State environmental inspection State environmental inspection State environmental inspection State environmental inspection State environmental inspection Customs Customs Customs Customs Customs Police Police Police Police Police Statistics Department Statistics Department Statistics Department Statistics Department Statistics Department Financial Crime Investigation Service Financial Crime Investigation Service Financial Crime Investigation Service Financial Crime Investigation Service Financial Crime Investigation Service Cultural Heritage Protection Agency Cultural Heritage Protection Agency Cultural Heritage Protection Agency Cultural Heritage Protection Agency Cultural Heritage Protection Agency State Language Commission State Language Commission State Language Commission State Language Commission State Language Commission Other Other Other Other Other 1 Metrology 2 State energetics inspection 3 Transport inspection Other (days) Other (days) Other (days) Other (days) Other (days) TOTAL, all agencies TOTAL, all agencies TOTAL, all agencies TOTAL, all agencies TOTAL, all agencies Tax Inspectorate - Total Cost of Fines or seized goods Tax Inspectorate - Total Cost of Fines or seized goods Tax Inspectorate - Total Cost of Fines or seized goods Tax Inspectorate - Total Cost of Fines or seized goods Tax Inspectorate - Total Cost of Fines or seized goods Labor and Social Security Labor and Social Security Labor and Social Security Labor and Social Security Labor and Social Security SoDra SoDra SoDra SoDra SoDra Fiore prevention inspection Fiore prevention inspection Fiore prevention inspection Fiore prevention inspection Fiore prevention inspection State planning of territory and construction inspection State planning of territory and construction inspection State planning of territory and construction inspection State planning of territory and construction inspection State planning of territory and construction inspection State not food products inpection State not food products inpection State not food products inpection State not food products inpection State not food products inpection State food and veterinary inspection State food and veterinary inspection State food and veterinary inspection State food and veterinary inspection State food and veterinary inspection State environmental inspection State environmental inspection State environmental inspection State environmental inspection State environmental inspection Customs Customs Customs Customs Customs Police Police Police Police Police Statistics Department Statistics Department Statistics Department Statistics Department Statistics Department Financial Crime Investigation Service Financial Crime Investigation Service Financial Crime Investigation Service Financial Crime Investigation Service Financial Crime Investigation Service Cultural Heritage Protection Agency Cultural Heritage Protection Agency Cultural Heritage Protection Agency Cultural Heritage Protection Agency Cultural Heritage Protection Agency State Language Commission State Language Commission State Language Commission State Language Commission State Language Commission Other Other Other Other Other TOTAL, all agencies TOTAL, all agencies TOTAL, all agencies TOTAL, all agencies TOTAL, all agencies Tax Inspectorate - Was Gift or Informal Payment Ever Expected/Requested Tax Inspectorate - Was Gift or Informal Payment Ever Expected/Requested Tax Inspectorate - Was Gift or Informal Payment Ever Expected/Requested Tax Inspectorate - Was Gift or Informal Payment Ever Expected/Requested Tax Inspectorate - Was Gift or Informal Payment Ever Expected/Requested 1 Yes 2 No Labor and Social Security Labor and Social Security Labor and Social Security Labor and Social Security Labor and Social Security 1 Yes 2 No SoDra SoDra SoDra SoDra SoDra 1 Yes 2 No Fiore prevention inspection Fiore prevention inspection Fiore prevention inspection Fiore prevention inspection Fiore prevention inspection 1 Yes 2 No State planning of territory and construction inspection State planning of territory and construction inspection State planning of territory and construction inspection State planning of territory and construction inspection State planning of territory and construction inspection 1 Yes 2 No State not food products inpection State not food products inpection State not food products inpection State not food products inpection State not food products inpection 1 Yes 2 No State food and veterinary inspection State food and veterinary inspection State food and veterinary inspection State food and veterinary inspection State food and veterinary inspection 1 Yes 2 No State environmental inspection State environmental inspection State environmental inspection State environmental inspection State environmental inspection 1 Yes 2 No Customs Customs Customs Customs Customs 1 Yes 2 No Police Police Police Police Police 1 Yes 2 No Statistics Department Statistics Department Statistics Department Statistics Department Statistics Department 1 Yes 2 No Financial Crime Investigation Service Financial Crime Investigation Service Financial Crime Investigation Service Financial Crime Investigation Service Financial Crime Investigation Service 1 Yes 2 No Cultural Heritage Protection Agency Cultural Heritage Protection Agency Cultural Heritage Protection Agency Cultural Heritage Protection Agency Cultural Heritage Protection Agency 1 Yes 2 No State Language Commission State Language Commission State Language Commission State Language Commission State Language Commission 1 Yes 2 No Other Other Other Other Other 1 Yes 2 No TOTAL, all agencies TOTAL, all agencies TOTAL, all agencies TOTAL, all agencies TOTAL, all agencies 1 Yes 2 No Tax Inspectorate - If yes, value? Tax Inspectorate - If yes, value? Tax Inspectorate - If yes, value? Tax Inspectorate - If yes, value? Tax Inspectorate - If yes, value? Labor and Social Security Labor and Social Security Labor and Social Security Labor and Social Security Labor and Social Security SoDra SoDra SoDra SoDra SoDra Fiore prevention inspection Fiore prevention inspection Fiore prevention inspection Fiore prevention inspection Fiore prevention inspection State planning of territory and construction inspection State planning of territory and construction inspection State planning of territory and construction inspection State planning of territory and construction inspection State planning of territory and construction inspection State not food products inpection State not food products inpection State not food products inpection State not food products inpection State not food products inpection State food and veterinary inspection State food and veterinary inspection State food and veterinary inspection State food and veterinary inspection State food and veterinary inspection State environmental inspection State environmental inspection State environmental inspection State environmental inspection State environmental inspection Customs Customs Customs Customs Customs Police Police Police Police Police Statistics Department Statistics Department Statistics Department Statistics Department Statistics Department Financial Crime Investigation Service Financial Crime Investigation Service Financial Crime Investigation Service Financial Crime Investigation Service Financial Crime Investigation Service Cultural Heritage Protection Agency Cultural Heritage Protection Agency Cultural Heritage Protection Agency Cultural Heritage Protection Agency Cultural Heritage Protection Agency State Language Commission State Language Commission State Language Commission State Language Commission State Language Commission Other Other Other Other Other TOTAL, all agencies TOTAL, all agencies TOTAL, all agencies TOTAL, all agencies TOTAL, all agencies Your firms treatment by tax authorities - Is certain area an obstacle Your firms treatment by tax authorities - Is certain area an obstacle Your firms treatment by tax authorities - Is certain area an obstacle Your firms treatment by tax authorities - Is certain area an obstacle Your firms treatment by tax authorities - Is certain area an obstacle 1 Yes 2 No 8 Do not know 9 NA Availability of information on tax requirements Availability of information on tax requirements Availability of information on tax requirements Availability of information on tax requirements Availability of information on tax requirements 1 Yes 2 No 8 Do not know 9 NA Completing tax forms/ filing Completing tax forms/ filing Completing tax forms/ filing Completing tax forms/ filing Completing tax forms/ filing 1 Yes 2 No 8 Do not know 9 NA Burden of Audits Burden of Audits Burden of Audits Burden of Audits Burden of Audits 1 Yes 2 No 8 Do not know 9 NA Frequency of changes in rules and rates Frequency of changes in rules and rates Frequency of changes in rules and rates Frequency of changes in rules and rates Frequency of changes in rules and rates 1 Yes 2 No 8 Do not know 9 NA Severity of Penalties Severity of Penalties Severity of Penalties Severity of Penalties Severity of Penalties 1 Yes 2 No 8 Do not know 9 NA Effectiveness of Appeals mechanisms Effectiveness of Appeals mechanisms Effectiveness of Appeals mechanisms Effectiveness of Appeals mechanisms Effectiveness of Appeals mechanisms 1 Yes 2 No 8 Do not know 9 NA Your firms treatment by tax authorities - How severe is the obstacle? Your firms treatment by tax authorities - How severe is the obstacle? Your firms treatment by tax authorities - How severe is the obstacle? Your firms treatment by tax authorities - How severe is the obstacle? Your firms treatment by tax authorities - How severe is the obstacle? 1 Minor 2 Moderate 3 Major 4 Very Severe 9 DK/NA Availability of information on tax requirements Availability of information on tax requirements Availability of information on tax requirements Availability of information on tax requirements Availability of information on tax requirements 1 Minor 2 Moderate 3 Major 4 Very Severe 9 DK/NA Completing tax forms/ filing Completing tax forms/ filing Completing tax forms/ filing Completing tax forms/ filing Completing tax forms/ filing 1 Minor 2 Moderate 3 Major 4 Very Severe 9 DK/NA Burden of Audits Burden of Audits Burden of Audits Burden of Audits Burden of Audits 1 Minor 2 Moderate 3 Major 4 Very Severe 9 DK/NA Frequency of changes in rules and rates Frequency of changes in rules and rates Frequency of changes in rules and rates Frequency of changes in rules and rates Frequency of changes in rules and rates 1 Minor 2 Moderate 3 Major 4 Very Severe 9 DK/NA Severity of Penalties Severity of Penalties Severity of Penalties Severity of Penalties Severity of Penalties 1 Minor 2 Moderate 3 Major 4 Very Severe 9 DK/NA Effectiveness of Appeals mechanisms Effectiveness of Appeals mechanisms Effectiveness of Appeals mechanisms Effectiveness of Appeals mechanisms Effectiveness of Appeals mechanisms 1 Minor 2 Moderate 3 Major 4 Very Severe 9 DK/NA 1 Yes 2 No 1 Yes 2 No When establishments in your industry do business with the government, is a gift When establishments in your industry do business with the government, is a gift When establishments in your industry do business with the government, is a gift When establishments in your industry do business with the government, is a gift When establishments in your industry do business with the government, is a gift 1 Yes 2 No If YES, what is the typical value of the gift or informal payment as a percentag If YES, what is the typical value of the gift or informal payment as a percentag If YES, what is the typical value of the gift or informal payment as a percentag If YES, what is the typical value of the gift or informal payment as a percentag If YES, what is the typical value of the gift or informal payment as a percentag Does the government currently owe your enterprise VAT refund, duty draw back or Does the government currently owe your enterprise VAT refund, duty draw back or Does the government currently owe your enterprise VAT refund, duty draw back or Does the government currently owe your enterprise VAT refund, duty draw back or Does the government currently owe your enterprise VAT refund, duty draw back or 1 Yes 2 No If the answer to 44 is yes, how much does the government currently owe your ente If the answer to 44 is yes, how much does the government currently owe your ente If the answer to 44 is yes, how much does the government currently owe your ente If the answer to 44 is yes, how much does the government currently owe your ente If the answer to 44 is yes, how much does the government currently owe your ente On average how long does it usually take to receive refunds from the government On average how long does it usually take to receive refunds from the government On average how long does it usually take to receive refunds from the government On average how long does it usually take to receive refunds from the government On average how long does it usually take to receive refunds from the government 1 Completely unprepared 2 Slightly prepared 3 Moderately prepared 4 Well prepared 5 Completely prepared A quality standards A quality standards A quality standards A quality standards A quality standards 1 No additional costs 2 Slight additional costs 3 Moderate additional costs 4 Major additional costs 5 Extremely large additional costs Environmental norms Environmental norms Environmental norms Environmental norms Environmental norms 1 No additional costs 2 Slight additional costs 3 Moderate additional costs 4 Major additional costs 5 Extremely large additional costs Work safety requirements Work safety requirements Work safety requirements Work safety requirements Work safety requirements 1 No additional costs 2 Slight additional costs 3 Moderate additional costs 4 Major additional costs 5 Extremely large additional costs Increases in excise duties Increases in excise duties Increases in excise duties Increases in excise duties Increases in excise duties 1 No additional costs 2 Slight additional costs 3 Moderate additional costs 4 Major additional costs 5 Extremely large additional costs Increases in import duties Increases in import duties Increases in import duties Increases in import duties Increases in import duties 1 No additional costs 2 Slight additional costs 3 Moderate additional costs 4 Major additional costs 5 Extremely large additional costs Other Other Other Other Other 1 Salaries 2 Modernization of machinery 3 Input of transport operation 4 Preparation of premises to fulfil those requirements Other (costs) Other (costs) Other (costs) Other (costs) Other (costs) 1 No additional costs 2 Slight additional costs 3 Moderate additional costs 4 Major additional costs 5 Extremely large additional costs 1 Fully disagree 2 Disagree in most cases 3 Tend to disagree 4 Tend to agree 5 Agree in most cases 6 Fully agree 1 Yes 2 No What percent of your establishments inputs are bought on credit (i.e. full paym What percent of your establishments inputs are bought on credit (i.e. full paym What percent of your establishments inputs are bought on credit (i.e. full paym What percent of your establishments inputs are bought on credit (i.e. full paym What percent of your establishments inputs are bought on credit (i.e. full paym Pre paid (paid before delivery) - On average, what percent of your establishment Pre paid (paid before delivery) - On average, what percent of your establishment Pre paid (paid before delivery) - On average, what percent of your establishment Pre paid (paid before delivery) - On average, what percent of your establishment Pre paid (paid before delivery) - On average, what percent of your establishment Paid at delivery Paid at delivery Paid at delivery Paid at delivery Paid at delivery Sold on credit (or with deferred payment) Sold on credit (or with deferred payment) Sold on credit (or with deferred payment) Sold on credit (or with deferred payment) Sold on credit (or with deferred payment) What percent of your sales to private customers involve overdue payments? What percent of your sales to private customers involve overdue payments? What percent of your sales to private customers involve overdue payments? What percent of your sales to private customers involve overdue payments? What percent of your sales to private customers involve overdue payments? Do you have sales to government agencies or state owned enterprises? Do you have sales to government agencies or state owned enterprises? Do you have sales to government agencies or state owned enterprises? Do you have sales to government agencies or state owned enterprises? Do you have sales to government agencies or state owned enterprises? 1 Yes 2 No If YES, what percent of your sales to government agencies or state-owned enterpr If YES, what percent of your sales to government agencies or state-owned enterpr If YES, what percent of your sales to government agencies or state-owned enterpr If YES, what percent of your sales to government agencies or state-owned enterpr If YES, what percent of your sales to government agencies or state-owned enterpr In general (for all customers), how many weeks does it typically take to resolve In general (for all customers), how many weeks does it typically take to resolve In general (for all customers), how many weeks does it typically take to resolve In general (for all customers), how many weeks does it typically take to resolve In general (for all customers), how many weeks does it typically take to resolve Over the last 2 years, what percent of your establishments disputes over paymen Over the last 2 years, what percent of your establishments disputes over paymen Over the last 2 years, what percent of your establishments disputes over paymen Over the last 2 years, what percent of your establishments disputes over paymen Over the last 2 years, what percent of your establishments disputes over paymen On average, how many weeks did those court cases take to resolve? On average, how many weeks did those court cases take to resolve? On average, how many weeks did those court cases take to resolve? On average, how many weeks did those court cases take to resolve? On average, how many weeks did those court cases take to resolve? Was the decision of the court (whether in your favor or not) enforced? Was the decision of the court (whether in your favor or not) enforced? Was the decision of the court (whether in your favor or not) enforced? Was the decision of the court (whether in your favor or not) enforced? Was the decision of the court (whether in your favor or not) enforced? 1 Yes 2 No How long did it take for the court decision to be to enforced? How long did it take for the court decision to be to enforced? How long did it take for the court decision to be to enforced? How long did it take for the court decision to be to enforced? How long did it take for the court decision to be to enforced? Private debt collectors - did you resolve an important disagreement with a custo Private debt collectors - did you resolve an important disagreement with a custo Private debt collectors - did you resolve an important disagreement with a custo Private debt collectors - did you resolve an important disagreement with a custo Private debt collectors - did you resolve an important disagreement with a custo 1 Yes 2 No Arbitration Arbitration Arbitration Arbitration Arbitration 1 Yes 2 No Mediation Mediation Mediation Mediation Mediation 1 Yes 2 No Security (equipment, personnel, or professional security service) - Please estim Security (equipment, personnel, or professional security service) - Please estim Security (equipment, personnel, or professional security service) - Please estim Security (equipment, personnel, or professional security service) - Please estim Security (equipment, personnel, or professional security service) - Please estim Protection payments (e.g. to organized crime to prevent violence)? Protection payments (e.g. to organized crime to prevent violence)? Protection payments (e.g. to organized crime to prevent violence)? Protection payments (e.g. to organized crime to prevent violence)? Protection payments (e.g. to organized crime to prevent violence)? 1 Yes 2 No If YES, please estimate the value of the loss as a percent of your total sales If YES, please estimate the value of the loss as a percent of your total sales If YES, please estimate the value of the loss as a percent of your total sales If YES, please estimate the value of the loss as a percent of your total sales If YES, please estimate the value of the loss as a percent of your total sales What share of the incidents did you report to the police? What share of the incidents did you report to the police? What share of the incidents did you report to the police? What share of the incidents did you report to the police? What share of the incidents did you report to the police? Of these reported incidents, what share were solved (the perpetrator was caught, Of these reported incidents, what share were solved (the perpetrator was caught, Of these reported incidents, what share were solved (the perpetrator was caught, Of these reported incidents, what share were solved (the perpetrator was caught, Of these reported incidents, what share were solved (the perpetrator was caught, 2003 year - What was this establishments average capacity utilization over the 2003 year - What was this establishments average capacity utilization over the 2003 year - What was this establishments average capacity utilization over the 2003 year - What was this establishments average capacity utilization over the 2003 year - What was this establishments average capacity utilization over the 2002 year - What was this establishments average capacity utilization over the 2002 year - What was this establishments average capacity utilization over the 2002 year - What was this establishments average capacity utilization over the 2002 year - What was this establishments average capacity utilization over the 2002 year - What was this establishments average capacity utilization over the Over the last year, how many shifts did your firm normally run? Over the last year, how many shifts did your firm normally run? Over the last year, how many shifts did your firm normally run? Over the last year, how many shifts did your firm normally run? Over the last year, how many shifts did your firm normally run? 1 One shift 2 Two shifts 3 Three shifts 4 Other (Specify:__) 5 Uninterrupted schedule 6 Not applicable Other (Specify:__) Other (Specify:__) Other (Specify:__) Other (Specify:__) Other (Specify:__) 4 One and a half shift 5 Uninterrupted schedule 6 Not applicable How many shifts would your firm like to run if there were no government regulati How many shifts would your firm like to run if there were no government regulati How many shifts would your firm like to run if there were no government regulati How many shifts would your firm like to run if there were no government regulati How many shifts would your firm like to run if there were no government regulati 5 One and a half shift 6 Uninterrupted schedule If the firm feels constrained from operating a desired shift, list the main regu If the firm feels constrained from operating a desired shift, list the main regu If the firm feels constrained from operating a desired shift, list the main regu If the firm feels constrained from operating a desired shift, list the main regu If the firm feels constrained from operating a desired shift, list the main regu 1 Seasonal prevalence of works determine a prolonged work day, 2 Taxes 3 Social insurance 4 Vagueness of EU requirements 5 Regulation of work relations (Inspection of Work Safety) 6 Number of work hours, etc. their limits and reglamentation 7 Lack of qualified employees 8 Salaries, work pay 9 There are no regulations, but we still do not confirm them 10 There would not be enough orders, too small load 11 There should be normal realization 12 Lack of qualified administration 13 Additional input of electricity and water 14 Separate wage-fund, overtime is paid 99 DK/NA 1 Seasonal prevalence of works determine a prolonged work day, 2 Taxes 3 Social insurance 4 Vagueness of EU requirements 5 Regulation of work relations (Inspection of Work Safety) 6 Number of work hours, etc. their limits and reglamentation 7 Lack of qualified employees 8 Salaries, work pay 9 There are no regulations, but we still do not confirm them 10 There would not be enough orders, too small load 11 There should be normal realization 12 Lack of qualified administration 13 Additional input of electricity and water 14 Separate wage-fund, overtime is paid 1 Seasonal prevalence of works determine a prolonged work day, 2 Taxes 3 Social insurance 4 Vagueness of EU requirements 5 Regulation of work relations (Inspection of Work Safety) 6 Number of work hours, etc. their limits and reglamentation 7 Lack of qualified employees 8 Salaries, work pay 9 There are no regulations, but we still do not confirm them 10 There would not be enough orders, too small load 11 There should be normal realization 12 Lack of qualified administration 13 Additional input of electricity and water 14 Separate wage-fund, overtime is paid Does your establishment use technology licensed from a foreign-owned company? Does your establishment use technology licensed from a foreign-owned company? Does your establishment use technology licensed from a foreign-owned company? Does your establishment use technology licensed from a foreign-owned company? Does your establishment use technology licensed from a foreign-owned company? 1 Yes 2 No What are your establishments intentions over the next two years? What are your establishments intentions over the next two years? What are your establishments intentions over the next two years? What are your establishments intentions over the next two years? What are your establishments intentions over the next two years? 1 Expand capacity 2 Maintain existing capacity 3 Reduce capacity How many percent? How many percent? How many percent? How many percent? How many percent? Has your establishment received an internationally-recognized quality certificat Has your establishment received an internationally-recognized quality certificat Has your establishment received an internationally-recognized quality certificat Has your establishment received an internationally-recognized quality certificat Has your establishment received an internationally-recognized quality certificat 1 Yes 2 No 3 No, but application is in process Developed a major new product line Developed a major new product line Developed a major new product line Developed a major new product line Developed a major new product line 1 Yes 2 No Upgraded an existing product line Upgraded an existing product line Upgraded an existing product line Upgraded an existing product line Upgraded an existing product line 1 Yes 2 No Introduced new technology that has substantially changed the way that a product Introduced new technology that has substantially changed the way that a product Introduced new technology that has substantially changed the way that a product Introduced new technology that has substantially changed the way that a product Introduced new technology that has substantially changed the way that a product 1 Yes 2 No Discontinued at least one product (not production) line Discontinued at least one product (not production) line Discontinued at least one product (not production) line Discontinued at least one product (not production) line Discontinued at least one product (not production) line 1 Yes 2 No Agreed to a new joint venture with foreign partner Agreed to a new joint venture with foreign partner Agreed to a new joint venture with foreign partner Agreed to a new joint venture with foreign partner Agreed to a new joint venture with foreign partner 1 Yes 2 No Obtained a new licensing agreement Obtained a new licensing agreement Obtained a new licensing agreement Obtained a new licensing agreement Obtained a new licensing agreement 1 Yes 2 No Outsourced a major production activity that was previously conducted in-house Outsourced a major production activity that was previously conducted in-house Outsourced a major production activity that was previously conducted in-house Outsourced a major production activity that was previously conducted in-house Outsourced a major production activity that was previously conducted in-house 1 Yes 2 No Over the last two years, what was the most important way your establishment acqu Over the last two years, what was the most important way your establishment acqu Over the last two years, what was the most important way your establishment acqu Over the last two years, what was the most important way your establishment acqu Over the last two years, what was the most important way your establishment acqu 1 Embodied in new machinery or equipment 2 By hiring key personnel 3 Licensing or turnkey operations from international sources 4 Licensing or turnkey operations from domestic sources 5 Developed or adapted within the establishment locally 6 Transferred from parent company 7 Developed in cooperation with client firms 8 Developed with equipment or machinery supplier 9 From a business or industry association 10 Trade Fairs and/or Study Tours 11 Consultants 12 From universities, public institutions 13 Other (Specify:__) 14 Did not acquire new technology 15 Water improvement technology 16 Directly from suppliers Other (Specify:__) Other (Specify:__) Other (Specify:__) Other (Specify:__) Other (Specify:__) 13 We won Phare 2000 programme 14 Did not acquire new technology 15 Water improvement technology 16 Directly from suppliers Pressure from domestic competitors - How important are each the following influe Pressure from domestic competitors - How important are each the following influe Pressure from domestic competitors - How important are each the following influe Pressure from domestic competitors - How important are each the following influe Pressure from domestic competitors - How important are each the following influe 1 Not at all important 2 Slightly important 3 Fairly important 4 Very important 6 Do not know 7 NA Pressure from foreign competitors Pressure from foreign competitors Pressure from foreign competitors Pressure from foreign competitors Pressure from foreign competitors 1 Not at all important 2 Slightly important 3 Fairly important 4 Very important 6 Do not know 7 NA When your establishment started its operation in this country, what was the tota When your establishment started its operation in this country, what was the tota When your establishment started its operation in this country, what was the tota When your establishment started its operation in this country, what was the tota When your establishment started its operation in this country, what was the tota Ave. number of workers during fiscal year 2001 Ave. number of workers during fiscal year 2001 Ave. number of workers during fiscal year 2001 Ave. number of workers during fiscal year 2001 Ave. number of workers during fiscal year 2001 Ave. number of workers during fiscal year 2002 Ave. number of workers during fiscal year 2002 Ave. number of workers during fiscal year 2002 Ave. number of workers during fiscal year 2002 Ave. number of workers during fiscal year 2002 Ave. number of workers during fiscal year 2003 Ave. number of workers during fiscal year 2003 Ave. number of workers during fiscal year 2003 Ave. number of workers during fiscal year 2003 Ave. number of workers during fiscal year 2003 Of which: % female Of which: % female Of which: % female Of which: % female Of which: % female Of which: % part-time Of which: % part-time Of which: % part-time Of which: % part-time Of which: % part-time Management - number of workers during fiscal year 2003 Management - number of workers during fiscal year 2003 Management - number of workers during fiscal year 2003 Management - number of workers during fiscal year 2003 Management - number of workers during fiscal year 2003 Management - of which: % female Management - of which: % female Management - of which: % female Management - of which: % female Management - of which: % female Management - Average monthly wage and benefits for this category Management - Average monthly wage and benefits for this category Management - Average monthly wage and benefits for this category Management - Average monthly wage and benefits for this category Management - Average monthly wage and benefits for this category Professionals - number of workers during fiscal year 2003 Professionals - number of workers during fiscal year 2003 Professionals - number of workers during fiscal year 2003 Professionals - number of workers during fiscal year 2003 Professionals - number of workers during fiscal year 2003 Professionals - of which: % female Professionals - of which: % female Professionals - of which: % female Professionals - of which: % female Professionals - of which: % female professionals - Average monthly wage and benefits for this category professionals - Average monthly wage and benefits for this category professionals - Average monthly wage and benefits for this category professionals - Average monthly wage and benefits for this category professionals - Average monthly wage and benefits for this category Skilled Production Workers - number of workers during fiscal year 2003 Skilled Production Workers - number of workers during fiscal year 2003 Skilled Production Workers - number of workers during fiscal year 2003 Skilled Production Workers - number of workers during fiscal year 2003 Skilled Production Workers - number of workers during fiscal year 2003 Skilled Production Workers - of which: % female Skilled Production Workers - of which: % female Skilled Production Workers - of which: % female Skilled Production Workers - of which: % female Skilled Production Workers - of which: % female Skilled Production Workers - Average monthly wage and benefits for this category Skilled Production Workers - Average monthly wage and benefits for this category Skilled Production Workers - Average monthly wage and benefits for this category Skilled Production Workers - Average monthly wage and benefits for this category Skilled Production Workers - Average monthly wage and benefits for this category Unskilled Production Workers - number of workers during fiscal year 2003 Unskilled Production Workers - number of workers during fiscal year 2003 Unskilled Production Workers - number of workers during fiscal year 2003 Unskilled Production Workers - number of workers during fiscal year 2003 Unskilled Production Workers - number of workers during fiscal year 2003 Unskilled Production Workers - of which: % female Unskilled Production Workers - of which: % female Unskilled Production Workers - of which: % female Unskilled Production Workers - of which: % female Unskilled Production Workers - of which: % female Unskilled Production Workers - Average monthly wage and benefits for this catego Unskilled Production Workers - Average monthly wage and benefits for this catego Unskilled Production Workers - Average monthly wage and benefits for this catego Unskilled Production Workers - Average monthly wage and benefits for this catego Unskilled Production Workers - Average monthly wage and benefits for this catego Non-production workers - number of workers during fiscal year 2003 Non-production workers - number of workers during fiscal year 2003 Non-production workers - number of workers during fiscal year 2003 Non-production workers - number of workers during fiscal year 2003 Non-production workers - number of workers during fiscal year 2003 Non-production workers - of which: % female Non-production workers - of which: % female Non-production workers - of which: % female Non-production workers - of which: % female Non-production workers - of which: % female Non-production workers - Average monthly wage and benefits for this category Non-production workers - Average monthly wage and benefits for this category Non-production workers - Average monthly wage and benefits for this category Non-production workers - Average monthly wage and benefits for this category Non-production workers - Average monthly wage and benefits for this category FY 2003 - Average number of temporary workers employed: FY 2003 - Average number of temporary workers employed: FY 2003 - Average number of temporary workers employed: FY 2003 - Average number of temporary workers employed: FY 2003 - Average number of temporary workers employed: Of which, average number of female workers Of which, average number of female workers Of which, average number of female workers Of which, average number of female workers Of which, average number of female workers Of which, average number of part-time workers Of which, average number of part-time workers Of which, average number of part-time workers Of which, average number of part-time workers Of which, average number of part-time workers Average length of employment for each worker Average length of employment for each worker Average length of employment for each worker Average length of employment for each worker Average length of employment for each worker Average monthly wage of all temporary workers (LTL) Average monthly wage of all temporary workers (LTL) Average monthly wage of all temporary workers (LTL) Average monthly wage of all temporary workers (LTL) Average monthly wage of all temporary workers (LTL) FY 2002 - Average number of temporary workers employed: FY 2002 - Average number of temporary workers employed: FY 2002 - Average number of temporary workers employed: FY 2002 - Average number of temporary workers employed: FY 2002 - Average number of temporary workers employed: Of which, average number of female workers Of which, average number of female workers Of which, average number of female workers Of which, average number of female workers Of which, average number of female workers Of which, average number of part-time workers Of which, average number of part-time workers Of which, average number of part-time workers Of which, average number of part-time workers Of which, average number of part-time workers Average length of employment for each worker Average length of employment for each worker Average length of employment for each worker Average length of employment for each worker Average length of employment for each worker Average monthly wage of all temporary workers (LTL) Average monthly wage of all temporary workers (LTL) Average monthly wage of all temporary workers (LTL) Average monthly wage of all temporary workers (LTL) Average monthly wage of all temporary workers (LTL) FY 2001 - Average number of temporary workers employed: FY 2001 - Average number of temporary workers employed: FY 2001 - Average number of temporary workers employed: FY 2001 - Average number of temporary workers employed: FY 2001 - Average number of temporary workers employed: Of which, average number of female workers Of which, average number of female workers Of which, average number of female workers Of which, average number of female workers Of which, average number of female workers Of which, average number of part-time workers Of which, average number of part-time workers Of which, average number of part-time workers Of which, average number of part-time workers Of which, average number of part-time workers Average length of employment for each worker Average length of employment for each worker Average length of employment for each worker Average length of employment for each worker Average length of employment for each worker Average monthly wage of all temporary workers (LTL) Average monthly wage of all temporary workers (LTL) Average monthly wage of all temporary workers (LTL) Average monthly wage of all temporary workers (LTL) Average monthly wage of all temporary workers (LTL) How many of your permanent skilled, professional, or managerial workers are fore How many of your permanent skilled, professional, or managerial workers are fore How many of your permanent skilled, professional, or managerial workers are fore How many of your permanent skilled, professional, or managerial workers are fore How many of your permanent skilled, professional, or managerial workers are fore For your temporary workers, on average, how many hours per week do they work? For your temporary workers, on average, how many hours per week do they work? For your temporary workers, on average, how many hours per week do they work? For your temporary workers, on average, how many hours per week do they work? For your temporary workers, on average, how many hours per week do they work? In 2002, how many employees from your plant were dismissed or laid off? In 2002, how many employees from your plant were dismissed or laid off? In 2002, how many employees from your plant were dismissed or laid off? In 2002, how many employees from your plant were dismissed or laid off? In 2002, how many employees from your plant were dismissed or laid off? In 2003, how many employees from your plant left due to sick In 2003, how many employees from your plant left due to sick In 2003, how many employees from your plant left due to sick In 2003, how many employees from your plant left due to sick In 2003, how many employees from your plant left due to sick In 2003, how many employees from your plant left for other r In 2003, how many employees from your plant left for other r In 2003, how many employees from your plant left for other r In 2003, how many employees from your plant left for other r In 2003, how many employees from your plant left for other r Within the last two years, how many weeks did it take to fill your most recent v Within the last two years, how many weeks did it take to fill your most recent v Within the last two years, how many weeks did it take to fill your most recent v Within the last two years, how many weeks did it take to fill your most recent v Within the last two years, how many weeks did it take to fill your most recent v production/service worker production/service worker production/service worker production/service worker production/service worker manager manager manager manager manager Internal training (offered within the walls of your establishment) Internal training (offered within the walls of your establishment) Internal training (offered within the walls of your establishment) Internal training (offered within the walls of your establishment) Internal training (offered within the walls of your establishment) 1 Yes 2 No External training (offered at a location outside your establishment) External training (offered at a location outside your establishment) External training (offered at a location outside your establishment) External training (offered at a location outside your establishment) External training (offered at a location outside your establishment) 1 Yes 2 No Skilled - What percentage of your total permanent employees received formal trai Skilled - What percentage of your total permanent employees received formal trai Skilled - What percentage of your total permanent employees received formal trai Skilled - What percentage of your total permanent employees received formal trai Skilled - What percentage of your total permanent employees received formal trai Unskilled - What percentage of your total permanent employees received formal tr Unskilled - What percentage of your total permanent employees received formal tr Unskilled - What percentage of your total permanent employees received formal tr Unskilled - What percentage of your total permanent employees received formal tr Unskilled - What percentage of your total permanent employees received formal tr Skilled - What was the average number of weeks of training for each employee? Skilled - What was the average number of weeks of training for each employee? Skilled - What was the average number of weeks of training for each employee? Skilled - What was the average number of weeks of training for each employee? Skilled - What was the average number of weeks of training for each employee? Unskilled - What was the average number of weeks of training for each employee? Unskilled - What was the average number of weeks of training for each employee? Unskilled - What was the average number of weeks of training for each employee? Unskilled - What was the average number of weeks of training for each employee? Unskilled - What was the average number of weeks of training for each employee? What percent of your workforce is unionized? What percent of your workforce is unionized? What percent of your workforce is unionized? What percent of your workforce is unionized? What percent of your workforce is unionized? How many days of production last year did you lose due to worker strikes or othe How many days of production last year did you lose due to worker strikes or othe How many days of production last year did you lose due to worker strikes or othe How many days of production last year did you lose due to worker strikes or othe How many days of production last year did you lose due to worker strikes or othe civil unrest civil unrest civil unrest civil unrest civil unrest employee absenteeism due to illness, death, funerals employee absenteeism due to illness, death, funerals employee absenteeism due to illness, death, funerals employee absenteeism due to illness, death, funerals employee absenteeism due to illness, death, funerals Some primary - What percent of the workforce at your establishment have the foll Some primary - What percent of the workforce at your establishment have the foll Some primary - What percent of the workforce at your establishment have the foll Some primary - What percent of the workforce at your establishment have the foll Some primary - What percent of the workforce at your establishment have the foll Completed primary Completed primary Completed primary Completed primary Completed primary Some secondary Some secondary Some secondary Some secondary Some secondary Completed secondary Completed secondary Completed secondary Completed secondary Completed secondary Some university or higher Some university or higher Some university or higher Some university or higher Some university or higher What is the highest level of education of the top manager? What is the highest level of education of the top manager? What is the highest level of education of the top manager? What is the highest level of education of the top manager? What is the highest level of education of the top manager? 1 Did not complete secondary school 2 Secondary School 3 Vocational Training 4 Some university training 5 Graduate degree (BA, BSc etc.) 6 Post graduate degree (PhD, Masters) What percent of the senior management (e.g. chairman, director, vice-president, What percent of the senior management (e.g. chairman, director, vice-president, What percent of the senior management (e.g. chairman, director, vice-president, What percent of the senior management (e.g. chairman, director, vice-president, What percent of the senior management (e.g. chairman, director, vice-president, How many years of experience working in this sector did the top manager have bef How many years of experience working in this sector did the top manager have bef How many years of experience working in this sector did the top manager have bef How many years of experience working in this sector did the top manager have bef How many years of experience working in this sector did the top manager have bef Of these, how many years were with a domestic firm? Of these, how many years were with a domestic firm? Of these, how many years were with a domestic firm? Of these, how many years were with a domestic firm? Of these, how many years were with a domestic firm? Of these, how many years were with a foreign firm? Of these, how many years were with a foreign firm? Of these, how many years were with a foreign firm? Of these, how many years were with a foreign firm? Of these, how many years were with a foreign firm? Did any of these prior firms export? Did any of these prior firms export? Did any of these prior firms export? Did any of these prior firms export? Did any of these prior firms export? 1 Yes 2 No Total sales - 2003 Total sales - 2003 Total sales - 2003 Total sales - 2003 Total sales - 2003 Total market value of production* Total market value of production* Total market value of production* Total market value of production* Total market value of production* Direct raw material costs (Raw materials used in production) Direct raw material costs (Raw materials used in production) Direct raw material costs (Raw materials used in production) Direct raw material costs (Raw materials used in production) Direct raw material costs (Raw materials used in production) Total cost of labor, including wages, salaries and bonuses Total cost of labor, including wages, salaries and bonuses Total cost of labor, including wages, salaries and bonuses Total cost of labor, including wages, salaries and bonuses Total cost of labor, including wages, salaries and bonuses All other costs, i.e.: utilities, overhead expenses, selling and general adminis All other costs, i.e.: utilities, overhead expenses, selling and general adminis All other costs, i.e.: utilities, overhead expenses, selling and general adminis All other costs, i.e.: utilities, overhead expenses, selling and general adminis All other costs, i.e.: utilities, overhead expenses, selling and general adminis Total sales - 2002 Total sales - 2002 Total sales - 2002 Total sales - 2002 Total sales - 2002 Total market value of production* Total market value of production* Total market value of production* Total market value of production* Total market value of production* Direct raw material costs (Raw materials used in production) Direct raw material costs (Raw materials used in production) Direct raw material costs (Raw materials used in production) Direct raw material costs (Raw materials used in production) Direct raw material costs (Raw materials used in production) Total cost of labor, including wages, salaries and bonuses Total cost of labor, including wages, salaries and bonuses Total cost of labor, including wages, salaries and bonuses Total cost of labor, including wages, salaries and bonuses Total cost of labor, including wages, salaries and bonuses All other costs, i.e.: utilities, overhead expenses, selling and general adminis All other costs, i.e.: utilities, overhead expenses, selling and general adminis All other costs, i.e.: utilities, overhead expenses, selling and general adminis All other costs, i.e.: utilities, overhead expenses, selling and general adminis All other costs, i.e.: utilities, overhead expenses, selling and general adminis Total sales - 2001 Total sales - 2001 Total sales - 2001 Total sales - 2001 Total sales - 2001 Fuel - 2003 Fuel - 2003 Fuel - 2003 Fuel - 2003 Fuel - 2003 Electricity Electricity Electricity Electricity Electricity Other Energy Other Energy Other Energy Other Energy Other Energy Water Water Water Water Water Telephones/communications Telephones/communications Telephones/communications Telephones/communications Telephones/communications Transport/logistics Transport/logistics Transport/logistics Transport/logistics Transport/logistics Depreciation Depreciation Depreciation Depreciation Depreciation Maintenance and repair Maintenance and repair Maintenance and repair Maintenance and repair Maintenance and repair Interest charges Interest charges Interest charges Interest charges Interest charges Advertising Advertising Advertising Advertising Advertising Fuel - 2002 Fuel - 2002 Fuel - 2002 Fuel - 2002 Fuel - 2002 Electricity Electricity Electricity Electricity Electricity Other Energy Other Energy Other Energy Other Energy Other Energy Water Water Water Water Water Telephones/communications Telephones/communications Telephones/communications Telephones/communications Telephones/communications Transport/logistics Transport/logistics Transport/logistics Transport/logistics Transport/logistics Depreciation Depreciation Depreciation Depreciation Depreciation Maintenance and repair Maintenance and repair Maintenance and repair Maintenance and repair Maintenance and repair Interest charges Interest charges Interest charges Interest charges Interest charges Advertising Advertising Advertising Advertising Advertising Machinery and equipment - How much did your establishment spend on&2003? Machinery and equipment - How much did your establishment spend on&2003? Machinery and equipment - How much did your establishment spend on&2003? Machinery and equipment - How much did your establishment spend on&2003? Machinery and equipment - How much did your establishment spend on&2003? Land, buildings or improvements to leasehold Land, buildings or improvements to leasehold Land, buildings or improvements to leasehold Land, buildings or improvements to leasehold Land, buildings or improvements to leasehold Information technology Information technology Information technology Information technology Information technology Design, Research and Development * Design, Research and Development * Design, Research and Development * Design, Research and Development * Design, Research and Development * Machinery and equipment - How much did your establishment spend on&2002? Machinery and equipment - How much did your establishment spend on&2002? Machinery and equipment - How much did your establishment spend on&2002? Machinery and equipment - How much did your establishment spend on&2002? Machinery and equipment - How much did your establishment spend on&2002? Land, buildings or improvements to leasehold Land, buildings or improvements to leasehold Land, buildings or improvements to leasehold Land, buildings or improvements to leasehold Land, buildings or improvements to leasehold Information technology Information technology Information technology Information technology Information technology Design, Research and Development * Design, Research and Development * Design, Research and Development * Design, Research and Development * Design, Research and Development * Machinery and equipment (including transport) - What was the net book value of t Machinery and equipment (including transport) - What was the net book value of t Machinery and equipment (including transport) - What was the net book value of t Machinery and equipment (including transport) - What was the net book value of t Machinery and equipment (including transport) - What was the net book value of t Land, buildings and leasehold improvements Land, buildings and leasehold improvements Land, buildings and leasehold improvements Land, buildings and leasehold improvements Land, buildings and leasehold improvements Information technology Information technology Information technology Information technology Information technology Machinery and equipment (including transport) - What was the net book value of t Machinery and equipment (including transport) - What was the net book value of t Machinery and equipment (including transport) - What was the net book value of t Machinery and equipment (including transport) - What was the net book value of t Machinery and equipment (including transport) - What was the net book value of t Land, buildings and leasehold improvements Land, buildings and leasehold improvements Land, buildings and leasehold improvements Land, buildings and leasehold improvements Land, buildings and leasehold improvements Information technology Information technology Information technology Information technology Information technology Machinery and equipment (including transport) Machinery and equipment (including transport) Machinery and equipment (including transport) Machinery and equipment (including transport) Machinery and equipment (including transport) Land, buildings and leasehold improvements Land, buildings and leasehold improvements Land, buildings and leasehold improvements Land, buildings and leasehold improvements Land, buildings and leasehold improvements Value of your total assets - What was the value of the following at the end of Value of your total assets - What was the value of the following at the end of Value of your total assets - What was the value of the following at the end of Value of your total assets - What was the value of the following at the end of Value of your total assets - What was the value of the following at the end of Value of your accounts receivable? Value of your accounts receivable? Value of your accounts receivable? Value of your accounts receivable? Value of your accounts receivable? Value of your total assets? - What was the value of the following at the end of Value of your total assets? - What was the value of the following at the end of Value of your total assets? - What was the value of the following at the end of Value of your total assets? - What was the value of the following at the end of Value of your total assets? - What was the value of the following at the end of Value of your accounts receivable? Value of your accounts receivable? Value of your accounts receivable? Value of your accounts receivable? Value of your accounts receivable? Total Liabilities - Please provide the following information on the structure of Total Liabilities - Please provide the following information on the structure of Total Liabilities - Please provide the following information on the structure of Total Liabilities - Please provide the following information on the structure of Total Liabilities - Please provide the following information on the structure of Long-term liabilities (i.e. more than 1 year ) Long-term liabilities (i.e. more than 1 year ) Long-term liabilities (i.e. more than 1 year ) Long-term liabilities (i.e. more than 1 year ) Long-term liabilities (i.e. more than 1 year ) Short-term liabilities (i.e. one year or less) Short-term liabilities (i.e. one year or less) Short-term liabilities (i.e. one year or less) Short-term liabilities (i.e. one year or less) Short-term liabilities (i.e. one year or less) Of which: payables Of which: payables Of which: payables Of which: payables Of which: payables Total Liabilities - Please provide the following information on the structure of Total Liabilities - Please provide the following information on the structure of Total Liabilities - Please provide the following information on the structure of Total Liabilities - Please provide the following information on the structure of Total Liabilities - Please provide the following information on the structure of Long-term liabilities (i.e. more than 1 year ) Long-term liabilities (i.e. more than 1 year ) Long-term liabilities (i.e. more than 1 year ) Long-term liabilities (i.e. more than 1 year ) Long-term liabilities (i.e. more than 1 year ) Short-term liabilities (i.e. one year or less) Short-term liabilities (i.e. one year or less) Short-term liabilities (i.e. one year or less) Short-term liabilities (i.e. one year or less) Short-term liabilities (i.e. one year or less) Of which: payables Of which: payables Of which: payables Of which: payables Of which: payables