DDI_IND_2006_ICT_v01_M_WB Antonina Redko <_value> NADA Version 01 Information and Communication Technology Survey 2006 ICT 2006 IND_2006_ICT_v01_M_WB World Bank Confederation of Indian Industries NADA World Bank Confederation of Indian Industries Enterprise Survey [en/oth] The Investment Climate Surveys (ICS) were conducted by the World Bank and its partners across all geographic regions and covered firms of all sizes in many industries. The ICS collected a wide array of qualitative and quantitative information through face-to-face interviews with managers and owners regarding the investment climate in their country and the productivity of their firms. Firm-level surveys have been carried out since 1998 by different units within the World Bank. Since 2005-06, most data collection efforts have been centralized within the Enterprise Analysis Unit (FPDEA). Enterprise Surveys, a replacement for Investment Climate Surveys, are now conducted by the Enterprise Analysis Unit. This research is part of India 2006 Investment Climate Survey initiative that focused on enterprises in the manufacturing, retail, micro (informal), and software/information technology sectors. A separate survey was conducted for each sector. The investment climate surveys (ICS) collected information on the investment climate constraints the sectors faced, such as infrastructure, access to land, relationship with the court system, crime, government administration, use of financial services, and labor force. In addition, the surveys collected basic information on the firms, such as ownership structure, number of years of operations, and revenues and costs. The data and results from the ICS were intended to help develop policy reforms that would further promote growth and productivity of firms in India. The India 2006 Information and Communication Technology Survey covered 360 firms from seven states and union territories: Andra Pradesh, Delhi, Haryana, Karnataka, Maharashtra, Tamil Nadu and Uttar Pradesh. Enterprises working in the following industries were surveyed: telecom services, software, information technology-enabled services (ITES), and media and entertainment services. India National Sample survey data [ssd] Face-to-face [f2f] The current survey instrument is available: - Information and Communication Technology/Services Sector Survey Questionnaire. Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised. Where necessary please site the source as "Enterprise Analysis Unit - World Bank Group https://www.enterprisesurveys.org" Firm-level data is available to the public free-of-charge. In order to access the data, users must agree to abide by a strict confidentiality agreement available through Enterprise Analysis Unit website by clicking on "External users register here" at https://www.enterprisesurveys.org/Portal The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. India-2006-IT-full data- The file contains the cleaned, raw database. Text of questions can be found in "Information and Communication Technology/Services Sector Survey Questionnaire" in "Questionnaires" folder. 360 306 WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID 360 firm id firm id firm id firm id firm id 360 survey year survey year survey year survey year survey year 360 2006 survey country survey country survey country survey country survey country 360 india state state state state state 360 andhra pradesh delhi harayana karnataka maharashtra tamil nadu uttar pradesh city of interview city of interview city of interview city of interview city of interview 360 2 5 7 8 10 11 19 20 28 33 37 firm industry firm industry firm industry firm industry firm industry 360 30 31 32 33 34 time interview started time interview started time interview started time interview started time interview started 190 170 900 920 1000 1005 1015 1020 1030 1040 1050 1100 1115 1125 1130 1140 1200 1210 1215 1220 1230 1240 1245 1250 1300 1305 1315 1325 1330 1340 1350 1400 1410 1415 1420 1430 1445 1450 1455 1500 1505 1510 1515 1520 1530 1540 1545 1600 1605 1610 1615 1623 1625 1630 1650 1715 1720 1730 1736 1740 1745 1800 1815 1830 Sysmiss firm's legal status firm's legal status firm's legal status firm's legal status firm's legal status 359 1 1 2 3 4 5 Sysmiss percent of ownership by domestic private percent of ownership by domestic private percent of ownership by domestic private percent of ownership by domestic private percent of ownership by domestic private 349 11 100 82.923 34.525 percent of ownership by foreign private percent of ownership by foreign private percent of ownership by foreign private percent of ownership by foreign private percent of ownership by foreign private 349 11 100 14.659 32.302 percent of ownership by foreign non-resident percent of ownership by foreign non-resident percent of ownership by foreign non-resident percent of ownership by foreign non-resident percent of ownership by foreign non-resident 349 11 100 1.344 10.15 percent of ownership by government percent of ownership by government percent of ownership by government percent of ownership by government percent of ownership by government 349 11 Sysmiss percent of ownership by other owner percent of ownership by other owner percent of ownership by other owner percent of ownership by other owner percent of ownership by other owner 349 11 100 1.074 9.667 percent of largest owner percent of largest owner percent of largest owner percent of largest owner percent of largest owner 307 53 100 69.534 31.301 first main service of firm first main service of firm first main service of firm first main service of firm first main service of firm 360 advertising book publishing bpo bpos certifying computer hardware computer retail computer sales computer service development services document management software don't know education electronic serices eletronic publishing engg services entertainment event organizers exert orga fbmrktionaltools hardware design human resource recruitment infrastructor solutions insurance it consultancy it service it training itbpo ites java marketing network and collision device online lbs post accounting prepaid product development production production unit products pwwpent railway hording railway,cable presss horading saveying equipments seec aplication analysis services (knowledge processor outsourcing) software software development web development eo4 telecom website designing percent of sales from first main service percent of sales from first main service percent of sales from first main service percent of sales from first main service percent of sales from first main service 348 12 10 100 81.945 24.031 2 digit ISIC code 2 digit ISIC code 2 digit ISIC code 2 digit ISIC code 2 digit ISIC code 360 72 second main service of firm second main service of firm second main service of firm second main service of firm second main service of firm 3 357 -9 don't know Sysmiss percent of sales from second main service percent of sales from second main service percent of sales from second main service percent of sales from second main service percent of sales from second main service 151 209 100 33.656 17.14 2 digit ISIC code 2 digit ISIC code 2 digit ISIC code 2 digit ISIC code 2 digit ISIC code 360 Sysmiss year of establishment year of establishment year of establishment year of establishment year of establishment 350 10 1911 1935 1937 1950 1957 1960 1965 1970 1971 1972 1973 1975 1976 1978 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 Sysmiss full time workers when firm started activity full time workers when firm started activity full time workers when firm started activity full time workers when firm started activity full time workers when firm started activity 333 27 2005 37.512 143.202 did non-residents play a role in firm establishment did non-residents play a role in firm establishment did non-residents play a role in firm establishment did non-residents play a role in firm establishment did non-residents play a role in firm establishment 349 11 1 2 Sysmiss non-resident Indian as founder non-resident Indian as founder non-resident Indian as founder non-resident Indian as founder non-resident Indian as founder 39 321 1 2 Sysmiss non-resident Indian as major investor non-resident Indian as major investor non-resident Indian as major investor non-resident Indian as major investor non-resident Indian as major investor 38 322 1 2 Sysmiss non-resident Indian as top manager non-resident Indian as top manager non-resident Indian as top manager non-resident Indian as top manager non-resident Indian as top manager 35 325 1 2 Sysmiss non-resident Indian in other capacity non-resident Indian in other capacity non-resident Indian in other capacity non-resident Indian in other capacity non-resident Indian in other capacity 21 339 1 2 Sysmiss benefits provided by non-residents-access to capital benefits provided by non-residents-access to capital benefits provided by non-residents-access to capital benefits provided by non-residents-access to capital benefits provided by non-residents-access to capital 55 305 -9 -7 1 2 3 4 Sysmiss benefits provided by non-residents-access to better mgmt benefits provided by non-residents-access to better mgmt benefits provided by non-residents-access to better mgmt benefits provided by non-residents-access to better mgmt benefits provided by non-residents-access to better mgmt 55 305 -9 -7 1 2 3 4 Sysmiss benefits provided by non-residents-access to markets benefits provided by non-residents-access to markets benefits provided by non-residents-access to markets benefits provided by non-residents-access to markets benefits provided by non-residents-access to markets 55 305 -9 -7 1 2 3 4 Sysmiss benefits provided by non-residents-access to technology benefits provided by non-residents-access to technology benefits provided by non-residents-access to technology benefits provided by non-residents-access to technology benefits provided by non-residents-access to technology 55 305 -9 -7 1 2 3 4 Sysmiss does firm own generator does firm own generator does firm own generator does firm own generator does firm own generator 359 1 -9 -7 1 2 Sysmiss percent of electricity from own generator percent of electricity from own generator percent of electricity from own generator percent of electricity from own generator percent of electricity from own generator 169 191 -9 -7 0.5 1 2 3 4 5 6 9 10 13 15 20 25 30 35 40 42 50 80 100 Sysmiss did firm experience power outage in 2004-2005 did firm experience power outage in 2004-2005 did firm experience power outage in 2004-2005 did firm experience power outage in 2004-2005 did firm experience power outage in 2004-2005 169 191 -9 -7 1 2 Sysmiss how many power outages per month in 2004-2005 how many power outages per month in 2004-2005 how many power outages per month in 2004-2005 how many power outages per month in 2004-2005 how many power outages per month in 2004-2005 107 253 250 40.626 43.217 length of power outages in 2004-2005 length of power outages in 2004-2005 length of power outages in 2004-2005 length of power outages in 2004-2005 length of power outages in 2004-2005 104 256 72 5.142 8.796 does firm have broadband internet access does firm have broadband internet access does firm have broadband internet access does firm have broadband internet access does firm have broadband internet access 358 2 -9 -7 1 2 Sysmiss firm uses internet to communicate w/clients and vendors firm uses internet to communicate w/clients and vendors firm uses internet to communicate w/clients and vendors firm uses internet to communicate w/clients and vendors firm uses internet to communicate w/clients and vendors 317 43 -7 1 2 Sysmiss firm uses internet to make purchases firm uses internet to make purchases firm uses internet to make purchases firm uses internet to make purchases firm uses internet to make purchases 318 42 -9 -7 1 2 Sysmiss firm uses internet to deliver services firm uses internet to deliver services firm uses internet to deliver services firm uses internet to deliver services firm uses internet to deliver services 317 43 -7 1 2 Sysmiss firm uses internet to do research firm uses internet to do research firm uses internet to do research firm uses internet to do research firm uses internet to do research 318 42 -7 1 2 Sysmiss does firm experience bad quality internet connection does firm experience bad quality internet connection does firm experience bad quality internet connection does firm experience bad quality internet connection does firm experience bad quality internet connection 318 42 -9 1 2 Sysmiss how many times firm experienced bad internet connection in 2004 how many times firm experienced bad internet connection in 2004 how many times firm experienced bad internet connection in 2004 how many times firm experienced bad internet connection in 2004 how many times firm experienced bad internet connection in 2004 318 42 -9 -7 1 2 2.5 3 4 5 5.09999990463257 6 8 9 10 13 15 20 24 30 60 Sysmiss internet security effects firm activity' internet security effects firm activity' internet security effects firm activity' internet security effects firm activity' internet security effects firm activity' 360 -9 -7 1 2 quality of internet/telecom effect firm's business w/clients quality of internet/telecom effect firm's business w/clients quality of internet/telecom effect firm's business w/clients quality of internet/telecom effect firm's business w/clients quality of internet/telecom effect firm's business w/clients 357 3 -9 -7 1 2 Sysmiss telecommunications as obstacle to firm growth telecommunications as obstacle to firm growth telecommunications as obstacle to firm growth telecommunications as obstacle to firm growth telecommunications as obstacle to firm growth 360 1 2 3 4 electricity as obstacle to firm growth electricity as obstacle to firm growth electricity as obstacle to firm growth electricity as obstacle to firm growth electricity as obstacle to firm growth 360 1 2 3 4 road transportation as obstacle to firm growth road transportation as obstacle to firm growth road transportation as obstacle to firm growth road transportation as obstacle to firm growth road transportation as obstacle to firm growth 360 -9 -7 1 2 3 4 air transportation as obstacle to firm growth air transportation as obstacle to firm growth air transportation as obstacle to firm growth air transportation as obstacle to firm growth air transportation as obstacle to firm growth 360 -9 1 2 3 4 does firm provide own transportation does firm provide own transportation does firm provide own transportation does firm provide own transportation does firm provide own transportation 358 2 -9 -7 1 2 Sysmiss percent of annual sales spent for transportation percent of annual sales spent for transportation percent of annual sales spent for transportation percent of annual sales spent for transportation percent of annual sales spent for transportation 87 273 -9 -8 -7 0.330000013113022 0.5 1 1.05999994277954 2 3 5 5.30000019073486 6 9 10 20 Sysmiss availability of direct domestic flights availability of direct domestic flights availability of direct domestic flights availability of direct domestic flights availability of direct domestic flights 232 128 -9 1 2 Sysmiss availability of direct international flights availability of direct international flights availability of direct international flights availability of direct international flights availability of direct international flights 202 158 -9 1 2 Sysmiss availability of business class seat on direct int'l flights availability of business class seat on direct int'l flights availability of business class seat on direct int'l flights availability of business class seat on direct int'l flights availability of business class seat on direct int'l flights 359 1 -9 -8 -7 1 2 Sysmiss availability of business hotel accommodation in past year availability of business hotel accommodation in past year availability of business hotel accommodation in past year availability of business hotel accommodation in past year availability of business hotel accommodation in past year 360 -9 -8 -7 1 2 revenues from domestic sales revenues from domestic sales revenues from domestic sales revenues from domestic sales revenues from domestic sales 352 8 100 68.165 40.377 revenues from exports revenues from exports revenues from exports revenues from exports revenues from exports 352 8 100 31.835 40.377 did firm import goods in 2004-2005 did firm import goods in 2004-2005 did firm import goods in 2004-2005 did firm import goods in 2004-2005 did firm import goods in 2004-2005 360 -9 -7 1 2 average number of days of imports from entry point to firm average number of days of imports from entry point to firm average number of days of imports from entry point to firm average number of days of imports from entry point to firm average number of days of imports from entry point to firm 97 263 90 9.825 10.345 longest number of days of imports from entry point to firm longest number of days of imports from entry point to firm longest number of days of imports from entry point to firm longest number of days of imports from entry point to firm longest number of days of imports from entry point to firm 91 269 150 20.088 20.943 customs and trade regulations as business obstacles customs and trade regulations as business obstacles customs and trade regulations as business obstacles customs and trade regulations as business obstacles customs and trade regulations as business obstacles 360 -9 -7 1 2 3 4 main market where firm sells main products main market where firm sells main products main market where firm sells main products main market where firm sells main products main market where firm sells main products 356 4 1 2 3 Sysmiss change of sales in the main market change of sales in the main market change of sales in the main market change of sales in the main market change of sales in the main market 360 -9 1 2 3 change of prices in the main market change of prices in the main market change of prices in the main market change of prices in the main market change of prices in the main market 360 -9 -7 1 2 3 change in the number of customers in the main market change in the number of customers in the main market change in the number of customers in the main market change in the number of customers in the main market change in the number of customers in the main market 360 -9 -7 1 2 3 competition from foreign firms in india competition from foreign firms in india competition from foreign firms in india competition from foreign firms in india competition from foreign firms in india 354 6 1 2 3 4 5 Sysmiss competition from foreign firms in other countries competition from foreign firms in other countries competition from foreign firms in other countries competition from foreign firms in other countries competition from foreign firms in other countries 354 6 1 2 3 4 5 Sysmiss competition from domestic firms competition from domestic firms competition from domestic firms competition from domestic firms competition from domestic firms 354 6 1 2 3 4 5 Sysmiss competition from informal sector firms competition from informal sector firms competition from informal sector firms competition from informal sector firms competition from informal sector firms 352 8 1 2 3 4 5 Sysmiss anti-competitive and informal sector as business obstacle anti-competitive and informal sector as business obstacle anti-competitive and informal sector as business obstacle anti-competitive and informal sector as business obstacle anti-competitive and informal sector as business obstacle 360 -9 -7 1 2 3 4 informal sector as obstacle -- tax enforcement informal sector as obstacle -- tax enforcement informal sector as obstacle -- tax enforcement informal sector as obstacle -- tax enforcement informal sector as obstacle -- tax enforcement 360 -9 -7 1 2 3 4 informal sector as obstacle -- govt rules enforcement informal sector as obstacle -- govt rules enforcement informal sector as obstacle -- govt rules enforcement informal sector as obstacle -- govt rules enforcement informal sector as obstacle -- govt rules enforcement 360 -9 -7 1 2 3 4 informal sector as obstacle -- intellectual property rights informal sector as obstacle -- intellectual property rights informal sector as obstacle -- intellectual property rights informal sector as obstacle -- intellectual property rights informal sector as obstacle -- intellectual property rights 360 -9 -7 1 2 3 4 firm expectations for next 12 months firm expectations for next 12 months firm expectations for next 12 months firm expectations for next 12 months firm expectations for next 12 months 359 1 -9 -7 1 2 3 4 Sysmiss investments abroad in last three years investments abroad in last three years investments abroad in last three years investments abroad in last three years investments abroad in last three years 360 -9 1 2 value of investments abroad value of investments abroad value of investments abroad value of investments abroad value of investments abroad 59 301 -9 -8 -7 8 9 50 100 200 300 1250 2150 2250 3000 3680 4600 5000 6000 10000 10750 20000 150000 400000 575000 Sysmiss is access to foreign technology an obstacle to growth is access to foreign technology an obstacle to growth is access to foreign technology an obstacle to growth is access to foreign technology an obstacle to growth is access to foreign technology an obstacle to growth 359 1 -9 -7 1 2 Sysmiss access to foreign technology as a severe obstacle access to foreign technology as a severe obstacle access to foreign technology as a severe obstacle access to foreign technology as a severe obstacle access to foreign technology as a severe obstacle 32 328 -9 -7 1 2 3 4 Sysmiss domestic regulations as obstacle to foreign tech access domestic regulations as obstacle to foreign tech access domestic regulations as obstacle to foreign tech access domestic regulations as obstacle to foreign tech access domestic regulations as obstacle to foreign tech access 217 143 1 2 Sysmiss vendors unwillingness to share as obstacle foreign tech vendors unwillingness to share as obstacle foreign tech vendors unwillingness to share as obstacle foreign tech vendors unwillingness to share as obstacle foreign tech vendors unwillingness to share as obstacle foreign tech 217 143 1 2 Sysmiss restrictions to fdi as obstacle to growth restrictions to fdi as obstacle to growth restrictions to fdi as obstacle to growth restrictions to fdi as obstacle to growth restrictions to fdi as obstacle to growth 353 7 -9 -7 1 2 Sysmiss firm owns land firm owns land firm owns land firm owns land firm owns land 358 2 100 51.916 48.893 firm leases land firm leases land firm leases land firm leases land firm leases land 358 2 100 48.084 48.893 firm building owned by self firm building owned by self firm building owned by self firm building owned by self firm building owned by self 348 12 100 52.77 48.701 firm building is leased firm building is leased firm building is leased firm building is leased firm building is leased 348 12 100 47.23 48.701 is firm located in a software tech park is firm located in a software tech park is firm located in a software tech park is firm located in a software tech park is firm located in a software tech park 360 -9 -7 1 2 is firm located in an export processing zone is firm located in an export processing zone is firm located in an export processing zone is firm located in an export processing zone is firm located in an export processing zone 360 -9 1 2 are you satisfied with stp or epz are you satisfied with stp or epz are you satisfied with stp or epz are you satisfied with stp or epz are you satisfied with stp or epz 33 327 -9 1 2 Sysmiss has firm acquired land or building in past three yrs has firm acquired land or building in past three yrs has firm acquired land or building in past three yrs has firm acquired land or building in past three yrs has firm acquired land or building in past three yrs 360 -9 -7 1 2 has firm failed to acquire land or building in past three yrs has firm failed to acquire land or building in past three yrs has firm failed to acquire land or building in past three yrs has firm failed to acquire land or building in past three yrs has firm failed to acquire land or building in past three yrs 86 274 -9 -7 1 2 Sysmiss firm could not find appropriate industrial zone firm could not find appropriate industrial zone firm could not find appropriate industrial zone firm could not find appropriate industrial zone firm could not find appropriate industrial zone 86 274 -9 -7 1 2 Sysmiss gov't did not want to sell land gov't did not want to sell land gov't did not want to sell land gov't did not want to sell land gov't did not want to sell land 86 274 -9 -7 1 2 Sysmiss zoning approval takes too long zoning approval takes too long zoning approval takes too long zoning approval takes too long zoning approval takes too long 86 274 -9 -7 1 2 Sysmiss firm could not obtain land in desired zone firm could not obtain land in desired zone firm could not obtain land in desired zone firm could not obtain land in desired zone firm could not obtain land in desired zone 86 274 -9 -7 1 2 Sysmiss municipality would not provide infrastructure municipality would not provide infrastructure municipality would not provide infrastructure municipality would not provide infrastructure municipality would not provide infrastructure 86 274 -9 -7 1 2 Sysmiss firm failed to acquire land for other reason firm failed to acquire land for other reason firm failed to acquire land for other reason firm failed to acquire land for other reason firm failed to acquire land for other reason 86 274 -9 -7 1 2 Sysmiss firm acquired land most recently firm acquired land most recently firm acquired land most recently firm acquired land most recently firm acquired land most recently 284 76 1 2 Sysmiss firm acquired buildings most recently firm acquired buildings most recently firm acquired buildings most recently firm acquired buildings most recently firm acquired buildings most recently 283 77 1 2 Sysmiss firm acquired land and building most recently firm acquired land and building most recently firm acquired land and building most recently firm acquired land and building most recently firm acquired land and building most recently 276 84 1 2 Sysmiss when was most recent acquisition completed when was most recent acquisition completed when was most recent acquisition completed when was most recent acquisition completed when was most recent acquisition completed 359 -6 -7 -8 -9 1-2002 1-2005 10-2001 10-2004 10-2005 12-2005 1965 1970 1975 1980 1985 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 3-1996 3-2003 3-2005 4-1997 4-1999 4-2006 5-1998 5-1999 6-1998 6-2004 6-2005 6-2006 7-. 7-1997 7-2005 8-1997 8-2000 8-2006 9-2003 time to complete acquisition time to complete acquisition time to complete acquisition time to complete acquisition time to complete acquisition 170 190 52 8.735 9.478 cost of transaction fees for most recent acquisition cost of transaction fees for most recent acquisition cost of transaction fees for most recent acquisition cost of transaction fees for most recent acquisition cost of transaction fees for most recent acquisition 50 310 300000 8790.88 43144.212 cost of informal payment for most recent acquisition cost of informal payment for most recent acquisition cost of informal payment for most recent acquisition cost of informal payment for most recent acquisition cost of informal payment for most recent acquisition 59 301 25000 430.22 3253.963 access to land as growth obstacle access to land as growth obstacle access to land as growth obstacle access to land as growth obstacle access to land as growth obstacle 360 -9 -7 1 2 3 4 availability of land is an obstacle availability of land is an obstacle availability of land is an obstacle availability of land is an obstacle availability of land is an obstacle 152 208 1 2 Sysmiss ownership of the seller/size of land was unclear ownership of the seller/size of land was unclear ownership of the seller/size of land was unclear ownership of the seller/size of land was unclear ownership of the seller/size of land was unclear 151 209 1 2 Sysmiss land registration is costly and difficult land registration is costly and difficult land registration is costly and difficult land registration is costly and difficult land registration is costly and difficult 153 207 1 2 Sysmiss obtaining permits to use the land is difficult obtaining permits to use the land is difficult obtaining permits to use the land is difficult obtaining permits to use the land is difficult obtaining permits to use the land is difficult 152 208 1 2 Sysmiss has firm been involved in a court case last three yrs has firm been involved in a court case last three yrs has firm been involved in a court case last three yrs has firm been involved in a court case last three yrs has firm been involved in a court case last three yrs 360 -9 1 2 how long did it take to resolve last court case how long did it take to resolve last court case how long did it take to resolve last court case how long did it take to resolve last court case how long did it take to resolve last court case 27 333 2 280 59.889 70.154 percent of private sales not paid within agreed time percent of private sales not paid within agreed time percent of private sales not paid within agreed time percent of private sales not paid within agreed time percent of private sales not paid within agreed time 323 37 80 6.498 12.626 percent of monthly private sales that are never paid percent of monthly private sales that are never paid percent of monthly private sales that are never paid percent of monthly private sales that are never paid percent of monthly private sales that are never paid 119 241 25 3.213 5.627 number of days to resolve an overdue payment number of days to resolve an overdue payment number of days to resolve an overdue payment number of days to resolve an overdue payment number of days to resolve an overdue payment 122 238 400 38.598 43.609 percent of overdue claims resolved in court percent of overdue claims resolved in court percent of overdue claims resolved in court percent of overdue claims resolved in court percent of overdue claims resolved in court 87 273 100 7.483 23.235 percent of overdue claims resolved thru business assoc percent of overdue claims resolved thru business assoc percent of overdue claims resolved thru business assoc percent of overdue claims resolved thru business assoc percent of overdue claims resolved thru business assoc 87 273 100 61.379 48.035 percent of overdue claims resolved thru arbitration percent of overdue claims resolved thru arbitration percent of overdue claims resolved thru arbitration percent of overdue claims resolved thru arbitration percent of overdue claims resolved thru arbitration 87 273 100 2.529 12.96 percent of overdue claims resolved thru other channels percent of overdue claims resolved thru other channels percent of overdue claims resolved thru other channels percent of overdue claims resolved thru other channels percent of overdue claims resolved thru other channels 87 273 100 28.609 43.388 number of weeks to resolve claims in court number of weeks to resolve claims in court number of weeks to resolve claims in court number of weeks to resolve claims in court number of weeks to resolve claims in court 123 237 260 6.642 29.481 were court decisions generally enforced were court decisions generally enforced were court decisions generally enforced were court decisions generally enforced were court decisions generally enforced 282 78 -9 -7 1 2 Sysmiss court system is fair and impartial court system is fair and impartial court system is fair and impartial court system is fair and impartial court system is fair and impartial 360 -9 -7 1 2 3 4 5 6 court system is quick court system is quick court system is quick court system is quick court system is quick 360 -9 -7 1 2 3 4 5 6 court system is affordable court system is affordable court system is affordable court system is affordable court system is affordable 360 -9 -7 1 2 3 4 5 6 court system is able to enforce its decisions court system is able to enforce its decisions court system is able to enforce its decisions court system is able to enforce its decisions court system is able to enforce its decisions 360 -9 -7 1 2 3 4 5 6 agree - disagree: judicial system will enforce my rights agree - disagree: judicial system will enforce my rights agree - disagree: judicial system will enforce my rights agree - disagree: judicial system will enforce my rights agree - disagree: judicial system will enforce my rights 359 1 -9 -7 1 2 3 4 5 6 Sysmiss perception of legal system/conflict resolution perception of legal system/conflict resolution perception of legal system/conflict resolution perception of legal system/conflict resolution perception of legal system/conflict resolution 360 -9 -7 1 2 3 4 protection of data privacy by court system protection of data privacy by court system protection of data privacy by court system protection of data privacy by court system protection of data privacy by court system 360 -9 -7 1 2 3 4 inadequate legal framework for privacy data protection inadequate legal framework for privacy data protection inadequate legal framework for privacy data protection inadequate legal framework for privacy data protection inadequate legal framework for privacy data protection 357 3 -9 -7 1 2 Sysmiss weak enforcement of existing laws for privacy data weak enforcement of existing laws for privacy data weak enforcement of existing laws for privacy data weak enforcement of existing laws for privacy data weak enforcement of existing laws for privacy data 357 3 -9 -7 1 2 Sysmiss firm loses due to cyber crime firm loses due to cyber crime firm loses due to cyber crime firm loses due to cyber crime firm loses due to cyber crime 359 1 -9 1 2 Sysmiss total loses due to cyber crime total loses due to cyber crime total loses due to cyber crime total loses due to cyber crime total loses due to cyber crime 83 277 12000 193.373 1329.675 number of cyber crime cases number of cyber crime cases number of cyber crime cases number of cyber crime cases number of cyber crime cases 10 350 1 3 20 Sysmiss did firm pay for security in 2004-2005 did firm pay for security in 2004-2005 did firm pay for security in 2004-2005 did firm pay for security in 2004-2005 did firm pay for security in 2004-2005 20 340 -9 -7 1 2 Sysmiss percent of total sales paid for security percent of total sales paid for security percent of total sales paid for security percent of total sales paid for security percent of total sales paid for security 120 240 36 6.035 8.227 total amount paid for security total amount paid for security total amount paid for security total amount paid for security total amount paid for security 149 211 600000 6216.644 50113.313 street crime and theft as business obstacle street crime and theft as business obstacle street crime and theft as business obstacle street crime and theft as business obstacle street crime and theft as business obstacle 359 1 -9 -7 1 2 3 4 Sysmiss gov't interpretation of laws and rules is consistent gov't interpretation of laws and rules is consistent gov't interpretation of laws and rules is consistent gov't interpretation of laws and rules is consistent gov't interpretation of laws and rules is consistent 360 -9 -8 1 2 3 4 5 6 percent of mgmt time spent in dealing w/government percent of mgmt time spent in dealing w/government percent of mgmt time spent in dealing w/government percent of mgmt time spent in dealing w/government percent of mgmt time spent in dealing w/government 345 15 100 8.993 11.59 did gov't officials visit firm in 2004-2005 did gov't officials visit firm in 2004-2005 did gov't officials visit firm in 2004-2005 did gov't officials visit firm in 2004-2005 did gov't officials visit firm in 2004-2005 357 3 1 2 Sysmiss number of visits by tax inspectors number of visits by tax inspectors number of visits by tax inspectors number of visits by tax inspectors number of visits by tax inspectors 133 227 56 2.135 5.406 average duration of tax inspectors visits average duration of tax inspectors visits average duration of tax inspectors visits average duration of tax inspectors visits average duration of tax inspectors visits 121 239 30 2.829 5.491 did tax inspectors receive gift or payment did tax inspectors receive gift or payment did tax inspectors receive gift or payment did tax inspectors receive gift or payment did tax inspectors receive gift or payment 102 258 1 2 Sysmiss tax inspectors from local, state, or central gov't tax inspectors from local, state, or central gov't tax inspectors from local, state, or central gov't tax inspectors from local, state, or central gov't tax inspectors from local, state, or central gov't 7 353 2 5 Sysmiss number of visits by labor inspectors number of visits by labor inspectors number of visits by labor inspectors number of visits by labor inspectors number of visits by labor inspectors 121 239 1 2 3 4 5 7 Sysmiss average length of labor inspectors visits average length of labor inspectors visits average length of labor inspectors visits average length of labor inspectors visits average length of labor inspectors visits 94 266 30 2.666 5.884 did labor inspectors receive gift or payment did labor inspectors receive gift or payment did labor inspectors receive gift or payment did labor inspectors receive gift or payment did labor inspectors receive gift or payment 74 286 1 2 Sysmiss labor inspectors were from local, state, or central govt labor inspectors were from local, state, or central govt labor inspectors were from local, state, or central govt labor inspectors were from local, state, or central govt labor inspectors were from local, state, or central govt 7 353 2 5 Sysmiss number of visits by fire inspectors number of visits by fire inspectors number of visits by fire inspectors number of visits by fire inspectors number of visits by fire inspectors 151 209 1 2 3 4 8 Sysmiss average length of visits by fire inspectors average length of visits by fire inspectors average length of visits by fire inspectors average length of visits by fire inspectors average length of visits by fire inspectors 116 244 30 10.375 8.979 did fire inspectors receive gift or payment did fire inspectors receive gift or payment did fire inspectors receive gift or payment did fire inspectors receive gift or payment did fire inspectors receive gift or payment 106 254 1 2 Sysmiss fire inspectors were from local, state, or central govt fire inspectors were from local, state, or central govt fire inspectors were from local, state, or central govt fire inspectors were from local, state, or central govt fire inspectors were from local, state, or central govt 8 352 2 5 Sysmiss number of visits total visits by govt officials number of visits total visits by govt officials number of visits total visits by govt officials number of visits total visits by govt officials number of visits total visits by govt officials 90 270 1 2 3 4 5 6 8 9 10 20 Sysmiss average length of govt officials visits average length of govt officials visits average length of govt officials visits average length of govt officials visits average length of govt officials visits 55 305 60 3.291 7.981 did govt inspectors receive gift or payment did govt inspectors receive gift or payment did govt inspectors receive gift or payment did govt inspectors receive gift or payment did govt inspectors receive gift or payment 12 348 1 2 Sysmiss officials represented local, state or central govt officials represented local, state or central govt officials represented local, state or central govt officials represented local, state or central govt officials represented local, state or central govt 1 359 Sysmiss percent of contract value paid to secure govt contract percent of contract value paid to secure govt contract percent of contract value paid to secure govt contract percent of contract value paid to secure govt contract percent of contract value paid to secure govt contract 359 1 -9 -8 -7 0.5 1 2 3 5 7.5 8 10 15 30 40 50 Sysmiss percent of total sales paid to officials to get things done percent of total sales paid to officials to get things done percent of total sales paid to officials to get things done percent of total sales paid to officials to get things done percent of total sales paid to officials to get things done 359 1 -9 -8 -7 0.00100000004749745 0.00499999988824129 0.5 1 2 3 5 8 10 12 15 18 20 30 100 Sysmiss total amount paid to officials to get things done total amount paid to officials to get things done total amount paid to officials to get things done total amount paid to officials to get things done total amount paid to officials to get things done 360 -9 -8 -7 1 1.5 2 3 5 8 10 20 100 400 1200 2000 2500 5000 10000 25000 100000 500000 firm has sought a main telephone line firm has sought a main telephone line firm has sought a main telephone line firm has sought a main telephone line firm has sought a main telephone line 353 7 -9 -7 1 2 Sysmiss average wait for a main telephone line average wait for a main telephone line average wait for a main telephone line average wait for a main telephone line average wait for a main telephone line 358 2 -9 -7 1 2 3 4 5 6 7 10 14 15 20 21 30 Sysmiss did firm give informal gift for main telephone line did firm give informal gift for main telephone line did firm give informal gift for main telephone line did firm give informal gift for main telephone line did firm give informal gift for main telephone line 350 10 -9 -8 -7 1 2 Sysmiss firm has sought an electrical connection firm has sought an electrical connection firm has sought an electrical connection firm has sought an electrical connection firm has sought an electrical connection 352 8 -9 -7 1 2 Sysmiss average wait for an electrical connection average wait for an electrical connection average wait for an electrical connection average wait for an electrical connection average wait for an electrical connection 358 2 -9 -7 2 3 7 10 15 20 25 30 60 Sysmiss did firm give informal gift for electrical connection did firm give informal gift for electrical connection did firm give informal gift for electrical connection did firm give informal gift for electrical connection did firm give informal gift for electrical connection 350 10 -9 -8 -7 1 2 Sysmiss firm has sought a construction permit firm has sought a construction permit firm has sought a construction permit firm has sought a construction permit firm has sought a construction permit 353 7 -9 -7 1 2 Sysmiss average wait for a construction permit average wait for a construction permit average wait for a construction permit average wait for a construction permit average wait for a construction permit 358 2 -9 -7 2 3 7 10 15 20 23 60 180 Sysmiss did firm give informal gift for construction permit did firm give informal gift for construction permit did firm give informal gift for construction permit did firm give informal gift for construction permit did firm give informal gift for construction permit 349 11 -9 -8 -7 1 2 Sysmiss firm has sought an import license firm has sought an import license firm has sought an import license firm has sought an import license firm has sought an import license 352 8 -9 -7 1 2 Sysmiss average wait for an import license average wait for an import license average wait for an import license average wait for an import license average wait for an import license 357 3 -9 -7 1 2 3 7 10 14 15 20 60 Sysmiss did firm give informal gift for import license did firm give informal gift for import license did firm give informal gift for import license did firm give informal gift for import license did firm give informal gift for import license 349 11 -9 -8 -7 1 2 Sysmiss firm has sought an operating license firm has sought an operating license firm has sought an operating license firm has sought an operating license firm has sought an operating license 352 8 -9 -7 1 2 Sysmiss average wait for an operation license average wait for an operation license average wait for an operation license average wait for an operation license average wait for an operation license 358 2 -9 -7 1 2 3 6 7 8 10 15 20 21 30 35 60 182 Sysmiss did firm pay informal gift for an operation license did firm pay informal gift for an operation license did firm pay informal gift for an operation license did firm pay informal gift for an operation license did firm pay informal gift for an operation license 350 10 -9 -8 -7 1 2 Sysmiss tax rates as business obstacle tax rates as business obstacle tax rates as business obstacle tax rates as business obstacle tax rates as business obstacle 360 -9 -7 1 2 3 4 tax administration as business obstacle tax administration as business obstacle tax administration as business obstacle tax administration as business obstacle tax administration as business obstacle 360 -9 -7 1 2 3 4 business licensing as business obstacle business licensing as business obstacle business licensing as business obstacle business licensing as business obstacle business licensing as business obstacle 360 -9 -7 1 2 3 4 macroeconomic instability as business obstacle macroeconomic instability as business obstacle macroeconomic instability as business obstacle macroeconomic instability as business obstacle macroeconomic instability as business obstacle 360 -9 -7 1 2 3 4 regulatory and policy uncertainty as business obstacle regulatory and policy uncertainty as business obstacle regulatory and policy uncertainty as business obstacle regulatory and policy uncertainty as business obstacle regulatory and policy uncertainty as business obstacle 360 -9 -7 1 2 3 4 corruption as business obstacle corruption as business obstacle corruption as business obstacle corruption as business obstacle corruption as business obstacle 358 2 -9 -7 1 2 3 4 Sysmiss percent of working capital financed thru internal funds percent of working capital financed thru internal funds percent of working capital financed thru internal funds percent of working capital financed thru internal funds percent of working capital financed thru internal funds 345 15 100 86.336 28.408 percent of working capital borrowed from private banks percent of working capital borrowed from private banks percent of working capital borrowed from private banks percent of working capital borrowed from private banks percent of working capital borrowed from private banks 345 15 100 5.672 15.814 percent of working capital borrowed from state banks percent of working capital borrowed from state banks percent of working capital borrowed from state banks percent of working capital borrowed from state banks percent of working capital borrowed from state banks 345 15 100 3.611 14.344 percent of working capital borrowed from family percent of working capital borrowed from family percent of working capital borrowed from family percent of working capital borrowed from family percent of working capital borrowed from family 345 15 100 2.331 12.742 percent of working capital from non-bank institutions percent of working capital from non-bank institutions percent of working capital from non-bank institutions percent of working capital from non-bank institutions percent of working capital from non-bank institutions 345 15 50 0.58 4.664 percent of purchases on credit from vendors percent of purchases on credit from vendors percent of purchases on credit from vendors percent of purchases on credit from vendors percent of purchases on credit from vendors 345 15 30 0.348 2.7 percent of working capital borrowed from informal sources percent of working capital borrowed from informal sources percent of working capital borrowed from informal sources percent of working capital borrowed from informal sources percent of working capital borrowed from informal sources 345 15 30 0.333 2.689 percent of working capital borrowed from other sources percent of working capital borrowed from other sources percent of working capital borrowed from other sources percent of working capital borrowed from other sources percent of working capital borrowed from other sources 345 15 100 0.788 8.263 did firm purchase fix assets in 2004-2005 did firm purchase fix assets in 2004-2005 did firm purchase fix assets in 2004-2005 did firm purchase fix assets in 2004-2005 did firm purchase fix assets in 2004-2005 353 7 1 2 Sysmiss percent of fixed purchases funded with internal funds percent of fixed purchases funded with internal funds percent of fixed purchases funded with internal funds percent of fixed purchases funded with internal funds percent of fixed purchases funded with internal funds 190 170 100 86.895 29.816 percent of fixed purchases funded with equity shares percent of fixed purchases funded with equity shares percent of fixed purchases funded with equity shares percent of fixed purchases funded with equity shares percent of fixed purchases funded with equity shares 190 170 70 2.421 11.195 percent of fixed purchases funded with new debt issue percent of fixed purchases funded with new debt issue percent of fixed purchases funded with new debt issue percent of fixed purchases funded with new debt issue percent of fixed purchases funded with new debt issue 190 170 78.431 0.413 5.69 percent of fixed purchases borrowed from private bank percent of fixed purchases borrowed from private bank percent of fixed purchases borrowed from private bank percent of fixed purchases borrowed from private bank percent of fixed purchases borrowed from private bank 190 170 100 4.316 16.34 percent of fixed purchases borrowed from state banks percent of fixed purchases borrowed from state banks percent of fixed purchases borrowed from state banks percent of fixed purchases borrowed from state banks percent of fixed purchases borrowed from state banks 190 170 100 1.868 11.652 percent of fixed purchases funded from family debt percent of fixed purchases funded from family debt percent of fixed purchases funded from family debt percent of fixed purchases funded from family debt percent of fixed purchases funded from family debt 190 170 100 2.63 14.99 percent of fixed purchase borrowed from non-bank institutions percent of fixed purchase borrowed from non-bank institutions percent of fixed purchase borrowed from non-bank institutions percent of fixed purchase borrowed from non-bank institutions percent of fixed purchase borrowed from non-bank institutions 190 170 50 0.368 3.9 percent of fixed purchases funded with credits & advances percent of fixed purchases funded with credits & advances percent of fixed purchases funded with credits & advances percent of fixed purchases funded with credits & advances percent of fixed purchases funded with credits & advances 190 170 5 Sysmiss percent of fixed purchases funded from informal sources percent of fixed purchases funded from informal sources percent of fixed purchases funded from informal sources percent of fixed purchases funded from informal sources percent of fixed purchases funded from informal sources 190 170 Sysmiss percent of fixed purchases funded form other sources percent of fixed purchases funded form other sources percent of fixed purchases funded form other sources percent of fixed purchases funded form other sources percent of fixed purchases funded form other sources 190 170 100 1.063 10.233 firm has overdraft facility firm has overdraft facility firm has overdraft facility firm has overdraft facility firm has overdraft facility 352 8 1 2 Sysmiss firm has line of credit from bank firm has line of credit from bank firm has line of credit from bank firm has line of credit from bank firm has line of credit from bank 340 20 1 2 Sysmiss year line of credit was approved year line of credit was approved year line of credit was approved year line of credit was approved year line of credit was approved 36 324 1995 1996 2000 2001 2002 2003 2004 2005 2006 Sysmiss length of time to pay off line of credit length of time to pay off line of credit length of time to pay off line of credit length of time to pay off line of credit length of time to pay off line of credit 38 322 120 29.579 27.206 did line of credit require collateral did line of credit require collateral did line of credit require collateral did line of credit require collateral did line of credit require collateral 66 294 -9 -7 1 2 Sysmiss land required as collateral for line of credit land required as collateral for line of credit land required as collateral for line of credit land required as collateral for line of credit land required as collateral for line of credit 29 331 1 2 Sysmiss machinery required as collateral for line of credit machinery required as collateral for line of credit machinery required as collateral for line of credit machinery required as collateral for line of credit machinery required as collateral for line of credit 27 333 1 2 Sysmiss accounts receivables as collateral for line of credit accounts receivables as collateral for line of credit accounts receivables as collateral for line of credit accounts receivables as collateral for line of credit accounts receivables as collateral for line of credit 28 332 1 2 Sysmiss owners assets as collateral for line of credit owners assets as collateral for line of credit owners assets as collateral for line of credit owners assets as collateral for line of credit owners assets as collateral for line of credit 27 333 1 2 Sysmiss other assets required as collateral for line of credit other assets required as collateral for line of credit other assets required as collateral for line of credit other assets required as collateral for line of credit other assets required as collateral for line of credit 17 343 1 2 Sysmiss value of collateral required for line of credit value of collateral required for line of credit value of collateral required for line of credit value of collateral required for line of credit value of collateral required for line of credit 21 339 100 25.417 31.551 did firm apply for new line of credit in 2004-2005 did firm apply for new line of credit in 2004-2005 did firm apply for new line of credit in 2004-2005 did firm apply for new line of credit in 2004-2005 did firm apply for new line of credit in 2004-2005 65 295 -9 -7 1 2 Sysmiss number of times firm applied for line of credit in 2004 - 2005 number of times firm applied for line of credit in 2004 - 2005 number of times firm applied for line of credit in 2004 - 2005 number of times firm applied for line of credit in 2004 - 2005 number of times firm applied for line of credit in 2004 - 2005 12 348 1 2 3 5 Sysmiss how many loan application were approved in 2004-2005 how many loan application were approved in 2004-2005 how many loan application were approved in 2004-2005 how many loan application were approved in 2004-2005 how many loan application were approved in 2004-2005 211 149 1 2 4 10 Sysmiss reasons for rejection of credit application reasons for rejection of credit application reasons for rejection of credit application reasons for rejection of credit application reasons for rejection of credit application 69 291 -9 1 2 4 6 Sysmiss reasons for not applying for credit in 2004-05 reasons for not applying for credit in 2004-05 reasons for not applying for credit in 2004-05 reasons for not applying for credit in 2004-05 reasons for not applying for credit in 2004-05 307 53 1 2 3 4 5 7 8 Sysmiss access to financing as a business obstacle access to financing as a business obstacle access to financing as a business obstacle access to financing as a business obstacle access to financing as a business obstacle 360 -9 -7 1 2 3 4 number of full time employees in 2004-2005 number of full time employees in 2004-2005 number of full time employees in 2004-2005 number of full time employees in 2004-2005 number of full time employees in 2004-2005 350 10 2 76250 497.026 4613.314 number of full time employees in 2001-2002 number of full time employees in 2001-2002 number of full time employees in 2001-2002 number of full time employees in 2001-2002 number of full time employees in 2001-2002 356 4 -9 -8 -7 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 20 21 22 23 24 25 26 27 28 30 32 34 35 38 40 50 54 55 60 65 75 80 85 90 95 100 110 120 125 126 130 140 150 170 175 180 200 220 225 250 300 350 400 450 500 700 800 1000 1300 1500 1800 2005 2462 2500 3600 65000 Sysmiss formal in-house training for employees 2004-2005 formal in-house training for employees 2004-2005 formal in-house training for employees 2004-2005 formal in-house training for employees 2004-2005 formal in-house training for employees 2004-2005 360 -9 -8 1 2 formal training for employees by other orgs in 2004-2005 formal training for employees by other orgs in 2004-2005 formal training for employees by other orgs in 2004-2005 formal training for employees by other orgs in 2004-2005 formal training for employees by other orgs in 2004-2005 360 -9 -8 -7 1 2 first reason for not offering formal training first reason for not offering formal training first reason for not offering formal training first reason for not offering formal training first reason for not offering formal training 186 174 1 2 3 4 5 6 Sysmiss second reason for not offering formal training second reason for not offering formal training second reason for not offering formal training second reason for not offering formal training second reason for not offering formal training 170 190 1 2 3 4 5 6 Sysmiss third reason for not offering formal training third reason for not offering formal training third reason for not offering formal training third reason for not offering formal training third reason for not offering formal training 164 196 1 2 3 4 5 6 Sysmiss percent of staff for which English is critical percent of staff for which English is critical percent of staff for which English is critical percent of staff for which English is critical percent of staff for which English is critical 346 14 100 45.543 44.753 percent change of wage for basic comp skills employees percent change of wage for basic comp skills employees percent change of wage for basic comp skills employees percent change of wage for basic comp skills employees percent change of wage for basic comp skills employees 316 44 100 31.478 26.763 percent change of wage for good qualified employees percent change of wage for good qualified employees percent change of wage for good qualified employees percent change of wage for good qualified employees percent change of wage for good qualified employees 318 42 100 34.005 28.303 percent change of wage for industry specific employees percent change of wage for industry specific employees percent change of wage for industry specific employees percent change of wage for industry specific employees percent change of wage for industry specific employees 297 63 100 34.005 28.259 percent change of wage for hardware employees percent change of wage for hardware employees percent change of wage for hardware employees percent change of wage for hardware employees percent change of wage for hardware employees 315 45 100 33.893 28.345 percent change of wage for advanced programmers percent change of wage for advanced programmers percent change of wage for advanced programmers percent change of wage for advanced programmers percent change of wage for advanced programmers 309 51 100 37.671 30.696 does firm face shortage of skilled employees does firm face shortage of skilled employees does firm face shortage of skilled employees does firm face shortage of skilled employees does firm face shortage of skilled employees 360 -9 -8 -7 1 2 did labor regulations affect hiring or firing decisions did labor regulations affect hiring or firing decisions did labor regulations affect hiring or firing decisions did labor regulations affect hiring or firing decisions did labor regulations affect hiring or firing decisions 360 -9 -8 -7 1 2 14 346 1 180 28.429 52.303 time needed to fill managerial positions time needed to fill managerial positions time needed to fill managerial positions time needed to fill managerial positions time needed to fill managerial positions 327 33 100 3.752 6.88 time needed to fill professional positions time needed to fill professional positions time needed to fill professional positions time needed to fill professional positions time needed to fill professional positions 336 24 0.5 52 3.335 4.529 time needed to fill skilled workers positions time needed to fill skilled workers positions time needed to fill skilled workers positions time needed to fill skilled workers positions time needed to fill skilled workers positions 321 39 27 2.347 2.492 inadequately educated workforce as growth obstacle inadequately educated workforce as growth obstacle inadequately educated workforce as growth obstacle inadequately educated workforce as growth obstacle inadequately educated workforce as growth obstacle 359 1 -9 -8 -7 1 2 3 4 Sysmiss labor regulations as growth obstacle labor regulations as growth obstacle labor regulations as growth obstacle labor regulations as growth obstacle labor regulations as growth obstacle 360 -9 -8 -7 1 2 3 4 does firm have ISO certificate does firm have ISO certificate does firm have ISO certificate does firm have ISO certificate does firm have ISO certificate 354 6 1 2 Sysmiss did firm introduce new product in last three yrs did firm introduce new product in last three yrs did firm introduce new product in last three yrs did firm introduce new product in last three yrs did firm introduce new product in last three yrs 334 26 1 2 Sysmiss did firm spend on r&d in 2004-2005 did firm spend on r&d in 2004-2005 did firm spend on r&d in 2004-2005 did firm spend on r&d in 2004-2005 did firm spend on r&d in 2004-2005 359 1 -9 -7 1 2 Sysmiss total r&d expenses in 2004-2005 total r&d expenses in 2004-2005 total r&d expenses in 2004-2005 total r&d expenses in 2004-2005 total r&d expenses in 2004-2005 96 264 8974 760.672 1699.945 did firm file for any patent did firm file for any patent did firm file for any patent did firm file for any patent did firm file for any patent 123 237 1 2 Sysmiss how many patents did firm file for how many patents did firm file for how many patents did firm file for how many patents did firm file for how many patents did firm file for 20 340 1 2 3 5 6 15 16 Sysmiss where did firm file for patent where did firm file for patent where did firm file for patent where did firm file for patent where did firm file for patent 25 335 1 2 3 Sysmiss was firm awarded patent was firm awarded patent was firm awarded patent was firm awarded patent was firm awarded patent 120 240 1 2 Sysmiss how many patents was firm awarded how many patents was firm awarded how many patents was firm awarded how many patents was firm awarded how many patents was firm awarded 16 344 1 2 3 5 7 10 Sysmiss where did firm get new patents where did firm get new patents where did firm get new patents where did firm get new patents where did firm get new patents 22 338 1 2 3 Sysmiss has firm formally registered any copyrights has firm formally registered any copyrights has firm formally registered any copyrights has firm formally registered any copyrights has firm formally registered any copyrights 121 239 1 2 Sysmiss how many copyrights has firm registered how many copyrights has firm registered how many copyrights has firm registered how many copyrights has firm registered how many copyrights has firm registered 24 336 1 2 4 10 Sysmiss where did firm register copyright where did firm register copyright where did firm register copyright where did firm register copyright where did firm register copyright 30 330 1 2 3 Sysmiss did firm send on advertisement in 2004-2005 did firm send on advertisement in 2004-2005 did firm send on advertisement in 2004-2005 did firm send on advertisement in 2004-2005 did firm send on advertisement in 2004-2005 359 1 -9 -7 1 2 Sysmiss how much firm spent on advertisement in 2004-2005 how much firm spent on advertisement in 2004-2005 how much firm spent on advertisement in 2004-2005 how much firm spent on advertisement in 2004-2005 how much firm spent on advertisement in 2004-2005 178 182 500000 5866.568 39792.23 did firm make payments for royalties in 2004-2005 did firm make payments for royalties in 2004-2005 did firm make payments for royalties in 2004-2005 did firm make payments for royalties in 2004-2005 did firm make payments for royalties in 2004-2005 357 3 -9 -7 1 2 Sysmiss annual payments for royalties in 2004-2005 annual payments for royalties in 2004-2005 annual payments for royalties in 2004-2005 annual payments for royalties in 2004-2005 annual payments for royalties in 2004-2005 18 342 35000 2367.001 8166.216 has firm received royalties in 2004-2005 has firm received royalties in 2004-2005 has firm received royalties in 2004-2005 has firm received royalties in 2004-2005 has firm received royalties in 2004-2005 358 2 -9 -7 1 2 Sysmiss annual royalty payments received in 2004-2005 annual royalty payments received in 2004-2005 annual royalty payments received in 2004-2005 annual royalty payments received in 2004-2005 annual royalty payments received in 2004-2005 186 174 30000 416.056 3080.973 access to finance (availability and cost) as growth obstacle access to finance (availability and cost) as growth obstacle access to finance (availability and cost) as growth obstacle access to finance (availability and cost) as growth obstacle access to finance (availability and cost) as growth obstacle 165 195 20 9.939 7.769 access to land as growth obstacle access to land as growth obstacle access to land as growth obstacle access to land as growth obstacle access to land as growth obstacle 187 173 20 8.155 6.731 business licensing and permits as growth obstacle business licensing and permits as growth obstacle business licensing and permits as growth obstacle business licensing and permits as growth obstacle business licensing and permits as growth obstacle 215 145 20 7.367 6.567 corruption as growth obstacle corruption as growth obstacle corruption as growth obstacle corruption as growth obstacle corruption as growth obstacle 246 114 120 3.963 8.263 crime, theft and disorder as growth obstacle crime, theft and disorder as growth obstacle crime, theft and disorder as growth obstacle crime, theft and disorder as growth obstacle crime, theft and disorder as growth obstacle 171 189 20 5.784 5.588 customs and trade regulations as growth obstacle customs and trade regulations as growth obstacle customs and trade regulations as growth obstacle customs and trade regulations as growth obstacle customs and trade regulations as growth obstacle 184 176 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 18 19 20 Sysmiss electricity (availability and cost) as growth obstacle electricity (availability and cost) as growth obstacle electricity (availability and cost) as growth obstacle electricity (availability and cost) as growth obstacle electricity (availability and cost) as growth obstacle 214 146 20 6.075 5.461 legal system/conflict resolution as growth obstacle legal system/conflict resolution as growth obstacle legal system/conflict resolution as growth obstacle legal system/conflict resolution as growth obstacle legal system/conflict resolution as growth obstacle 183 177 20 5.454 5.116 inadequately educated workforce as growth obstacle inadequately educated workforce as growth obstacle inadequately educated workforce as growth obstacle inadequately educated workforce as growth obstacle inadequately educated workforce as growth obstacle 181 179 20 6.928 5.718 labor regulations as growth obstacle labor regulations as growth obstacle labor regulations as growth obstacle labor regulations as growth obstacle labor regulations as growth obstacle 178 182 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 20 Sysmiss macroeconomic instability as growth obstacle macroeconomic instability as growth obstacle macroeconomic instability as growth obstacle macroeconomic instability as growth obstacle macroeconomic instability as growth obstacle 179 181 20 7.955 6.169 regulatory and policy uncertainty as growth obstacle regulatory and policy uncertainty as growth obstacle regulatory and policy uncertainty as growth obstacle regulatory and policy uncertainty as growth obstacle regulatory and policy uncertainty as growth obstacle 209 151 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 18 19 20 Sysmiss anticompetitive or informal practices as growth obstacle anticompetitive or informal practices as growth obstacle anticompetitive or informal practices as growth obstacle anticompetitive or informal practices as growth obstacle anticompetitive or informal practices as growth obstacle 163 197 20 8.393 6.018 fdi limitation as growth obstacle fdi limitation as growth obstacle fdi limitation as growth obstacle fdi limitation as growth obstacle fdi limitation as growth obstacle 149 211 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Sysmiss access to foreign technology as growth obstacle access to foreign technology as growth obstacle access to foreign technology as growth obstacle access to foreign technology as growth obstacle access to foreign technology as growth obstacle 151 209 1 2 3 4 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Sysmiss tax administration as growth obstacle tax administration as growth obstacle tax administration as growth obstacle tax administration as growth obstacle tax administration as growth obstacle 221 139 136 6.403 10.268 tax rates as growth obstacle tax rates as growth obstacle tax rates as growth obstacle tax rates as growth obstacle tax rates as growth obstacle 183 177 20 7.683 6.353 road transportation as growth obstacle road transportation as growth obstacle road transportation as growth obstacle road transportation as growth obstacle road transportation as growth obstacle 176 184 23 7.176 6.08 air transportation as growth obstacle air transportation as growth obstacle air transportation as growth obstacle air transportation as growth obstacle air transportation as growth obstacle 150 210 20 11.06 6.99 telecom as growth obstacle telecom as growth obstacle telecom as growth obstacle telecom as growth obstacle telecom as growth obstacle 159 201 21 11.113 7.603 firm is located in owner's state firm is located in owner's state firm is located in owner's state firm is located in owner's state firm is located in owner's state 345 15 1 2 Sysmiss state govt gave concessions to firm state govt gave concessions to firm state govt gave concessions to firm state govt gave concessions to firm state govt gave concessions to firm 345 15 1 2 Sysmiss state of location has best business environment state of location has best business environment state of location has best business environment state of location has best business environment state of location has best business environment 345 15 1 2 Sysmiss firm is located in this state for other reasons firm is located in this state for other reasons firm is located in this state for other reasons firm is located in this state for other reasons firm is located in this state for other reasons 174 186 1 2 Sysmiss total revenue in 2004-05 total revenue in 2004-05 total revenue in 2004-05 total revenue in 2004-05 total revenue in 2004-05 236 124 2.5 220000000 1364637.787 14591279.535 total revenue in 2003-04 total revenue in 2003-04 total revenue in 2003-04 total revenue in 2003-04 total revenue in 2003-04 91 269 8 650000 44490.22 100144.418 total labor cost in 2004-05 total labor cost in 2004-05 total labor cost in 2004-05 total labor cost in 2004-05 total labor cost in 2004-05 202 158 1 140000000 777577.235 9857506.859 total labor cost in 2003-04 total labor cost in 2003-04 total labor cost in 2003-04 total labor cost in 2003-04 total labor cost in 2003-04 70 290 1 720000 25924.514 113365.191 total cost of electricity in 2004-05 total cost of electricity in 2004-05 total cost of electricity in 2004-05 total cost of electricity in 2004-05 total cost of electricity in 2004-05 189 171 0.03 2000000 16471.244 147808.147 total cost of electricity in 2003-04 total cost of electricity in 2003-04 total cost of electricity in 2003-04 total cost of electricity in 2003-04 total cost of electricity in 2003-04 68 292 1 40000 1488.426 5629.739 total cost of communication in 2004-05 total cost of communication in 2004-05 total cost of communication in 2004-05 total cost of communication in 2004-05 total cost of communication in 2004-05 191 169 0.1 500000 11528.781 56814.393 total cost of communication in 2003-04 total cost of communication in 2003-04 total cost of communication in 2003-04 total cost of communication in 2003-04 total cost of communication in 2003-04 71 289 1 500000 8957.831 59544.27 total cost of transportation in 2004-05 total cost of transportation in 2004-05 total cost of transportation in 2004-05 total cost of transportation in 2004-05 total cost of transportation in 2004-05 136 224 1000000 18158.847 101505.941 total cost of transportation in 2003-04 total cost of transportation in 2003-04 total cost of transportation in 2003-04 total cost of transportation in 2003-04 total cost of transportation in 2003-04 58 302 100000 2537.862 13543.448 total cost of rentals in 2004-05 total cost of rentals in 2004-05 total cost of rentals in 2004-05 total cost of rentals in 2004-05 total cost of rentals in 2004-05 150 210 4500000 38818.78 369180.626 total cost of rentals in 2003-04 total cost of rentals in 2003-04 total cost of rentals in 2003-04 total cost of rentals in 2003-04 total cost of rentals in 2003-04 49 311 1 100000 3154.347 14525.279 total revenue in 2001-02 total revenue in 2001-02 total revenue in 2001-02 total revenue in 2001-02 total revenue in 2001-02 163 197 1.3 40000000 653803.358 4314927.565 amount spent on new hardware and equipment 2004-05 amount spent on new hardware and equipment 2004-05 amount spent on new hardware and equipment 2004-05 amount spent on new hardware and equipment 2004-05 amount spent on new hardware and equipment 2004-05 141 219 7500000 78440.785 639158.897 amount spent on new hardware and equipment 2003-04 amount spent on new hardware and equipment 2003-04 amount spent on new hardware and equipment 2003-04 amount spent on new hardware and equipment 2003-04 amount spent on new hardware and equipment 2003-04 54 306 100000 4296.704 14116.842 amount spent on land and lease in 2004-05 amount spent on land and lease in 2004-05 amount spent on land and lease in 2004-05 amount spent on land and lease in 2004-05 amount spent on land and lease in 2004-05 98 262 350000 7335.648 37717.101 amount spent on land and lease in 2003-04 amount spent on land and lease in 2003-04 amount spent on land and lease in 2003-04 amount spent on land and lease in 2003-04 amount spent on land and lease in 2003-04 34 326 100000 4600.412 18247.784 amount spent on information technology in 2004-05 amount spent on information technology in 2004-05 amount spent on information technology in 2004-05 amount spent on information technology in 2004-05 amount spent on information technology in 2004-05 125 235 2500000 42244.277 255908.328 amount spent on information technology in 2003-04 amount spent on information technology in 2003-04 amount spent on information technology in 2003-04 amount spent on information technology in 2003-04 amount spent on information technology in 2003-04 46 314 100000 3432.152 15012.04 net book value of hardware at the end of 2004-05 net book value of hardware at the end of 2004-05 net book value of hardware at the end of 2004-05 net book value of hardware at the end of 2004-05 net book value of hardware at the end of 2004-05 120 240 4000000 78434.761 456484.804 net book value of hardware at the end of 2003-04 net book value of hardware at the end of 2003-04 net book value of hardware at the end of 2003-04 net book value of hardware at the end of 2003-04 net book value of hardware at the end of 2003-04 48 312 115000 10374.292 23682.89 net book value of land and buildings at the end of 2004-05 net book value of land and buildings at the end of 2004-05 net book value of land and buildings at the end of 2004-05 net book value of land and buildings at the end of 2004-05 net book value of land and buildings at the end of 2004-05 84 276 170000 9093.139 28445.527 net book value of land and buildings at the end of 2003-04 net book value of land and buildings at the end of 2003-04 net book value of land and buildings at the end of 2003-04 net book value of land and buildings at the end of 2003-04 net book value of land and buildings at the end of 2003-04 9 351 55550 12824.667 18856.75 interviewer's perception on sincerity interviewer's perception on sincerity interviewer's perception on sincerity interviewer's perception on sincerity interviewer's perception on sincerity 213 147 1 2 3 Sysmiss interviewer's perception on given figures interviewer's perception on given figures interviewer's perception on given figures interviewer's perception on given figures interviewer's perception on given figures 213 147 1 2 3 Sysmiss interviewer's comments interviewer's comments interviewer's comments interviewer's comments interviewer's comments 240 -777 1). no major problems occurred. 2). full fvice of the fruite couldnot be extracted for want of financial side in formative 3). being a offical dealing with human resourses, he could not disclose accountong subject informations. 4). 2 amount lost of the services past is tottaly untruth full aproximately co-operative coperative cost track of the service due to poor pr declined to explore financial interonactior co-operatev wery well for the interview financial details are not been given financial figures are found to be computed with som presior. director co-operatve very well. general manager's cooperation is very well for interview good understanding cooperative interview he give all figure approximately other all information given by him as well information given by him as well he's very interested to answer. he's interested is give answer he's interested to answer he's not authorised to give finance details. he's very interested to answer he's very kinal and very fait to answer. little be bit hurry not give much time many of the question are not applicable as the company has been acquired by an mnc recently mr, sanjay mathur was reluctant to give time for the interview and had to be approached many times. he wanted a letter to be sent directly from cii. mr.rakesh mehotra wants the fair computer in the market . no coment no commennts no comment no comment, but resp. is little bit confused no comments no response not very cooperative nothing okey no problem is there okey satisfactory no problem but some part are refused to give the proper answer performancedetails recived respodent respodent way not fully know respondent co-operative respondent was not much aware with every aspects & somewhere he was trying to neglect the question answers & for sales & other expenses he refused. respondent give all details about the company but he refuse to give me the financil details respondent is not throughly knowlegeable regarding legal and governmental matter respondent refuse to give financial detail respondent refuse to give total annual cost of labour electricity, communication & services respondent refuses to gives's the financial details. respondent was coperative respondent was very much co-operative respondent's response is good and she give all details response of the respondent is good but he refuses to give financial figures. so there all figures are not been given revenue and cost of electricity and tax she is very fast in reply she gave only 20mts for interview after sravting interview he showed interest is answering.it took 40mts. some information respondents did not reveal some internal part is not given some minutes for interview spenton software and hardware part totally refused to give annual cost of services ste was very much eager to answer. the all figure are given but some of figure are any given by data bases other are given directly. the cost part and annual cost of ther services part is totally untruthful the figure presnted here in the questionare is trustful to the best of my know as they are directly given trem films rcord & annual report the interview conducted in agood way .the manager co-operative me in a perfect manner the interview is conduct in a good manner .the manager is co-operative the quesionaire was handedover to this company. it was filedup by me respond on thenself. i have made 3 visit to this respondent to get the noon in full shape. the financial figures have been complated with some precisious. the resfoudent gave seeuciught true answers and also did check records. the resfoudent refused to some facts and figures and affeared to be fruthful in answering. the respondcut was clear in hir answers and truthful. the respondent is good this company deals india entertainment field so there is no sales and purchases figure are given this company device in enterinment factors this company device in enterinment sector this company is dealing in ites services. the respondent give all detail as much as he knows this company is dealing with intertainment so these is no sales or puscree figues use given. this company is deals in software. the respondent give all details he know,s well this company is making films. he did not give any financial details to get outsourced project for the software division. difficult to identify people working india advance technology group total amount cost of services poet are refused to give very co-operative respondent very interest to answer. without any problem number of interview attempts number of interview attempts number of interview attempts number of interview attempts number of interview attempts 207 153 1 2 3 Sysmiss