HRV_2015_WBCS_v01_M -- DDI_HRV_2015_WBCS_v01_M_WB

The World Bank Group Country Opinion Survey Program (COS)

Development Data Group GP External Comms. 2016-06-07 Nesstar Publisher v01 (June 2016) HRV_2015_WBCS_v01_M -- -- World Bank Group Country Survey 2015 WBCS 2015 HRV_2015_WBCS_v01_M Public Opinion Research Group Nesstar Publisher The World Bank Group Jing Guo Svetlana Markova Dania Mendoza Croatia National Stakeholders of the World Bank Group in Croatia Ipsos Internet [int] English and Croatian 20% The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. croatia_cs_fy15_datafile_with_dk_.NSDstat Data collected from Croatia World Bank Group Country Survey 2015 175 375 Nesstar 200801 175 0 1 FY12 0 2 FY15 175 id 175 0 101 275 In general would you say that Croatia is headed in? In general would you say that Croatia is headed in ... ? 171 4 1 The right direction 48 2 The wrong direction 70 3 Not sure 53 -99 4 Global/regional integration Choose no more than THREE 174 1 0 164 1 10 -99 1 Gender equity Choose no more than THREE 174 1 0 173 1 1 -99 1 Private sector development Choose no more than THREE 174 1 0 115 1 59 -99 1 Energy Choose no more than THREE 174 1 0 163 1 11 -99 1 Food security Choose no more than THREE 174 1 0 169 1 5 -99 1 Public sector governance/reform Choose no more than THREE 174 1 0 72 1 102 -99 1 Foreign direct investment Choose no more than THREE 174 1 0 152 1 22 -99 1 Water and sanitation Choose no more than THREE 174 1 0 173 1 1 -99 1 Anti-corruption Choose no more than THREE 174 1 0 144 1 30 -99 1 Urban development Choose no more than THREE 174 1 0 171 1 3 -99 1 Environmental sustainability Choose no more than THREE 174 1 0 171 1 3 -99 1 European Union (EU) income convergence Choose no more than THREE 174 1 0 162 1 12 -99 1 Job creation/employment Choose no more than THREE 174 1 0 111 1 63 -99 1 Rural development Choose no more than THREE 174 1 0 172 1 2 -99 1 Financial markets Choose no more than THREE 174 1 0 173 1 1 -99 1 Equality of opportunity (i.e., equity) Choose no more than THREE 174 1 0 166 1 8 -99 1 Health Choose no more than THREE 174 1 0 173 1 1 -99 1 Transport (e.g., roads, bridges, transportation) Choose no more than THREE 174 1 0 170 1 4 -99 1 Climate change (e.g., mitigation, adaptation) Choose no more than THREE 174 1 0 174 -99 1 Agricultural development Choose no more than THREE 174 1 0 162 1 12 -99 1 Education Choose no more than THREE 174 1 0 124 1 50 -99 1 Poverty reduction Choose no more than THREE 174 1 0 168 1 6 -99 1 Social protection (e.g., pensions, targeted social assistance) Choose no more than THREE 174 1 0 170 1 4 -99 1 Trade and exports Choose no more than THREE 174 1 0 166 1 8 -99 1 Crime and violence Choose no more than THREE 174 1 0 174 -99 1 Economic growth Choose no more than THREE 174 1 0 115 1 59 -99 1 Natural resource management (e.g., oil, gas, mining) Choose no more than THREE 174 1 0 169 1 5 -99 1 Disaster management Choose no more than THREE 174 1 0 174 -99 1 Regional disparities Choose no more than THREE 174 1 0 172 1 2 -99 1 Law and justice (e.g., judicial system) Choose no more than THREE 174 1 0 152 1 22 -99 1 Regulatory framework Choose no more than THREE 174 1 0 169 1 5 -99 1 Communicable/non-communicable diseases Choose no more than THREE 174 1 0 174 -99 1 Information and communications technology Choose no more than THREE 174 1 0 170 1 4 -99 1 Social protection (e.g., pensions, targeted social assistance) Choose no more than THREE 173 2 0 153 1 20 -99 1 Sysmiss 1 Rural development Choose no more than THREE 173 2 0 144 1 29 -99 1 Sysmiss 1 Regional disparities Choose no more than THREE 173 2 0 160 1 13 -99 1 Sysmiss 1 Urban development Choose no more than THREE 173 2 0 173 -99 1 Sysmiss 1 Regulatory framework Choose no more than THREE 173 2 0 162 1 11 -99 1 Sysmiss 1 Gender equity Choose no more than THREE 173 2 0 172 1 1 -99 1 Sysmiss 1 Water and sanitation Choose no more than THREE 173 2 0 173 -99 1 Sysmiss 1 Equality of opportunity (i.e., equity) Choose no more than THREE 173 2 0 158 1 15 -99 1 Sysmiss 1 Economic growth Choose no more than THREE 173 2 0 75 1 98 -99 1 Sysmiss 1 Climate change (e.g., mitigation, adaptation) Choose no more than THREE 173 2 0 173 -99 1 Sysmiss 1 Global/regional integration Choose no more than THREE 173 2 0 166 1 7 -99 1 Sysmiss 1 Law and justice (e.g., judicial system) Choose no more than THREE 173 2 0 155 1 18 -99 1 Sysmiss 1 Transport (e.g., roads, bridges, transportation) Choose no more than THREE 173 2 0 173 -99 1 Sysmiss 1 Crime and violence Choose no more than THREE 173 2 0 173 -99 1 Sysmiss 1 Communicable/non-communicable diseases Choose no more than THREE 173 2 0 173 -99 1 Sysmiss 1 Information and communications technology Choose no more than THREE 173 2 0 169 1 4 -99 1 Sysmiss 1 Public sector governance/reform Choose no more than THREE 173 2 0 122 1 51 -99 1 Sysmiss 1 Natural resource management (e.g., oil, gas, mining) Choose no more than THREE 173 2 0 166 1 7 -99 1 Sysmiss 1 European Union (EU) income convergence Choose no more than THREE 173 2 0 159 1 14 -99 1 Sysmiss 1 Environmental sustainability Choose no more than THREE 173 2 0 171 1 2 -99 1 Sysmiss 1 Disaster management Choose no more than THREE 173 2 0 173 -99 1 Sysmiss 1 Health Choose no more than THREE 173 2 0 170 1 3 -99 1 Sysmiss 1 Anti-corruption Choose no more than THREE 173 2 0 148 1 25 -99 1 Sysmiss 1 Private sector development Choose no more than THREE 173 2 0 127 1 46 -99 1 Sysmiss 1 Foreign direct investment Choose no more than THREE 173 2 0 162 1 11 -99 1 Sysmiss 1 Education Choose no more than THREE 173 2 0 128 1 45 -99 1 Sysmiss 1 Energy Choose no more than THREE 173 2 0 170 1 3 -99 1 Sysmiss 1 Agricultural development Choose no more than THREE 173 2 0 158 1 15 -99 1 Sysmiss 1 Job creation/employment Choose no more than THREE 173 2 0 102 1 71 -99 1 Sysmiss 1 Financial markets Choose no more than THREE 173 2 0 173 -99 1 Sysmiss 1 Trade and exports Choose no more than THREE 173 2 0 166 1 7 -99 1 Sysmiss 1 Food security Choose no more than THREE 173 2 0 173 -99 1 Sysmiss 1 Greater access to health and nutrition for citizens Choose no more than TWO 172 3 0 169 1 3 -99 2 Sysmiss 1 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) Choose no more than TWO 172 3 0 103 1 69 -99 2 Sysmiss 1 A growing middle class Choose no more than TWO 172 3 0 149 1 23 -99 2 Sysmiss 1 Better employment opportunities for young people Choose no more than TWO 172 3 0 130 1 42 -99 2 Sysmiss 1 Better employment opportunities for women Choose no more than TWO 172 3 0 169 1 3 -99 2 Sysmiss 1 Greater access to micro-finance for the poor Choose no more than TWO 172 3 0 166 1 6 -99 2 Sysmiss 1 Greater voice and participation for citizens to help ensure greater accountability Choose no more than TWO 172 3 0 165 1 7 -99 2 Sysmiss 1 Better opportunity for the poor who live in rural areas Choose no more than TWO 172 3 0 160 1 12 -99 2 Sysmiss 1 Better opportunity for the poor who live in urban areas Choose no more than TWO 172 3 0 170 1 2 -99 2 Sysmiss 1 Consistent economic growth Choose no more than TWO 172 3 0 93 1 79 -99 2 Sysmiss 1 More reliable social safety net Choose no more than TWO 172 3 0 165 1 7 -99 2 Sysmiss 1 Greater equity of fiscal policy Choose no more than TWO 172 3 0 155 1 17 -99 2 Sysmiss 1 Education and training that better ensure job opportunity Choose no more than TWO 172 3 0 107 1 65 -99 2 Sysmiss 1 Better quality public services Choose no more than TWO 172 3 0 164 1 8 -99 2 Sysmiss 1 Other Choose no more than TWO 172 3 0 172 -99 2 Sysmiss 1 How familiar are you with the work of the World Bank Group in Croatia? How familiar are you with the work of the World Bank Group in Croatia? 167 8 1 Not familiar at all 1 2 6 3 14 4 14 5 30 6 16 7 28 8 30 9 19 10 Extremely familiar 9 11 Don't know 0 -99 2 Sysmiss 6 Overall, please rate your impression of the World Bank Group's effectiveness in Croatia. Overall, please rate your impression of the World Bank Group's effectiveness in Croatia. 148 27 1 Not effective at all 1 2 2 3 5 4 10 5 24 6 22 7 26 8 30 9 19 10 Very effective 9 -99 2 11 Don't know 19 Sysmiss 6 To what extent do you believe the World Bank Group's staff is well prepared to help Croatia solve its most complicated development challenges? To what extent do you believe the World Bank Group's staff is well prepared (e.g., skills and knowledge) to help Croatia solve its most complicated development challenges? 142 33 1 To no degree at all 1 2 3 3 3 4 4 5 15 6 10 7 24 8 34 9 30 10 To a very significant degree 18 -99 2 11 Don't know 25 Sysmiss 6 Health Choose no more than THREE 168 7 0 165 1 3 -99 1 Sysmiss 6 Rural development Choose no more than THREE 168 7 0 145 1 23 -99 1 Sysmiss 6 Foreign direct investment Choose no more than THREE 168 7 0 152 1 16 -99 1 Sysmiss 6 Education Choose no more than THREE 168 7 0 123 1 45 -99 1 Sysmiss 6 Energy Choose no more than THREE 168 7 0 158 1 10 -99 1 Sysmiss 6 Job creation/employment Choose no more than THREE 168 7 0 125 1 43 -99 1 Sysmiss 6 Financial markets Choose no more than THREE 168 7 0 160 1 8 -99 1 Sysmiss 6 Disaster management Choose no more than THREE 168 7 0 168 -99 1 Sysmiss 6 Crime and violence Choose no more than THREE 168 7 0 168 -99 1 Sysmiss 6 European Union (EU) income convergence Choose no more than THREE 168 7 0 162 1 6 -99 1 Sysmiss 6 Transport (e.g., roads, bridges, transportation) Choose no more than THREE 168 7 0 162 1 6 -99 1 Sysmiss 6 Agricultural development Choose no more than THREE 168 7 0 153 1 15 -99 1 Sysmiss 6 Global/regional integration Choose no more than THREE 168 7 0 162 1 6 -99 1 Sysmiss 6 Gender equity Choose no more than THREE 168 7 0 166 1 2 -99 1 Sysmiss 6 Public sector governance/reform Choose no more than THREE 168 7 0 92 1 76 -99 1 Sysmiss 6 Urban development Choose no more than THREE 168 7 0 164 1 4 -99 1 Sysmiss 6 Environmental sustainability Choose no more than THREE 168 7 0 162 1 6 -99 1 Sysmiss 6 Economic growth Choose no more than THREE 168 7 0 102 1 66 -99 1 Sysmiss 6 Law and justice (e.g., judicial system) Choose no more than THREE 168 7 0 136 1 32 -99 1 Sysmiss 6 Regulatory framework Choose no more than THREE 168 7 0 152 1 16 -99 1 Sysmiss 6 Communicable/non-communicable diseases Choose no more than THREE 168 7 0 168 -99 1 Sysmiss 6 Natural resource management (e.g., oil, gas, mining) Choose no more than THREE 168 7 0 163 1 5 -99 1 Sysmiss 6 Anti-corruption Choose no more than THREE 168 7 0 150 1 18 -99 1 Sysmiss 6 Information and communications technology Choose no more than THREE 168 7 0 166 1 2 -99 1 Sysmiss 6 Equality of opportunity (i.e., equity) Choose no more than THREE 168 7 0 159 1 9 -99 1 Sysmiss 6 Private sector development Choose no more than THREE 168 7 0 130 1 38 -99 1 Sysmiss 6 Regional disparities Choose no more than THREE 168 7 0 157 1 11 -99 1 Sysmiss 6 Water and sanitation Choose no more than THREE 168 7 0 165 1 3 -99 1 Sysmiss 6 Food security Choose no more than THREE 168 7 0 168 -99 1 Sysmiss 6 Climate change (e.g., mitigation, adaptation) Choose no more than THREE 168 7 0 167 1 1 -99 1 Sysmiss 6 Poverty reduction Choose no more than THREE 168 7 0 159 1 9 -99 1 Sysmiss 6 Trade and exports Choose no more than THREE 168 7 0 160 1 8 -99 1 Sysmiss 6 Social protection (e.g., pensions, targeted social assistance) Choose no more than THREE 168 7 0 165 1 3 -99 1 Sysmiss 6 Convening/facilitating Choose only ONE 165 10 0 149 1 16 Sysmiss 10 Data Choose only ONE 165 10 0 161 1 4 Sysmiss 10 Policy advice, studies, analyses Choose only ONE 165 10 0 110 1 55 Sysmiss 10 Financial resources Choose only ONE 165 10 0 140 1 25 Sysmiss 10 Capacity development Choose only ONE 165 10 0 140 1 25 Sysmiss 10 Technical assistance Choose only ONE 165 10 0 161 1 4 Sysmiss 10 Mobilizing third party financial resources Choose only ONE 165 10 0 154 1 11 Sysmiss 10 Coordination with the European Commission and international partners Choose only ONE 165 10 0 152 1 13 Sysmiss 10 Linkage to non-Bank expertise (i.e., knowledge sharing) Choose only ONE 165 10 0 155 1 10 Sysmiss 10 Other Choose only ONE 165 10 0 163 1 2 Sysmiss 10 Convening/facilitating Choose only ONE 165 10 0 150 1 15 Sysmiss 10 Data Choose only ONE 165 10 0 163 1 2 Sysmiss 10 Policy advice, studies, analyses Choose only ONE 165 10 0 137 1 28 Sysmiss 10 Financial resources Choose only ONE 165 10 0 136 1 29 Sysmiss 10 Capacity development Choose only ONE 165 10 0 142 1 23 Sysmiss 10 Technical assistance Choose only ONE 165 10 0 150 1 15 Sysmiss 10 Mobilizing third party financial resources Choose only ONE 165 10 0 145 1 20 Sysmiss 10 Coordination with the European Commission and international partners Choose only ONE 165 10 0 152 1 13 Sysmiss 10 Linkage to non-Bank expertise (i.e., knowledge sharing) Choose only ONE 165 10 0 146 1 19 Sysmiss 10 Other Choose only ONE 165 10 0 164 1 1 Sysmiss 10 Project implementation (or other organizational strengthening) If you have NO exposure to/experience in any of the areas listed below, please respond "Don't know" 120 55 1 Not effective at all 1 2 2 3 3 4 6 5 6 6 12 7 27 8 39 9 15 10 Very effective 9 -99 2 11 Don't know 43 Sysmiss 10 Citizen engagement (incorporating citizens' voices into development) If you have NO exposure to/experience in any of the areas listed below, please respond "Don't know" 81 94 1 Not effective at all 2 2 6 3 9 4 6 5 12 6 18 7 14 8 5 9 7 10 Very effective 2 -99 3 11 Don't know 81 Sysmiss 10 Policy design (for clarity and better incentives to achieve development goals) If you have NO exposure to/experience in any of the areas listed below, please respond "Don't know" 115 60 1 Not effective at all 1 2 3 3 5 4 9 5 6 6 22 7 20 8 27 9 18 10 Very effective 4 -99 4 11 Don't know 46 Sysmiss 10 Project implementation (or other organizational strengthening) If you have NO exposure to/experience in any of the areas listed below, please respond "Don't know" 131 44 1 Not important at all 1 2 1 3 1 4 1 5 7 6 6 7 12 8 35 9 29 10 Very important 38 -99 3 11 Don't know 31 Sysmiss 10 Citizen engagement (incorporating citizens' voices into development) If you have NO exposure to/experience in any of the areas listed below, please respond "Don't know" 114 61 1 Not important at all 2 2 2 3 5 4 5 5 11 6 12 7 14 8 28 9 17 10 Very important 18 -99 4 11 Don't know 47 Sysmiss 10 Policy design (for clarity and better incentives to achieve development goals) If you have NO exposure to/experience in any of the areas listed below, please respond "Don't know" 130 45 1 Not important at all 1 3 2 4 3 5 7 6 4 7 14 8 25 9 34 10 Very important 40 -99 3 11 Don't know 32 Sysmiss 10 Arrogant in its approach Choose no more than TWO 164 11 0 161 1 3 -99 1 Sysmiss 10 Not client-focused Choose no more than TWO 164 11 0 161 1 3 -99 1 Sysmiss 10 The credibility of its knowledge/data Choose no more than TWO 164 11 0 163 1 1 -99 1 Sysmiss 10 Staff too inaccessible Choose no more than TWO 164 11 0 153 1 11 -99 1 Sysmiss 10 Not exploring alternative policy options Choose no more than TWO 164 11 0 155 1 9 -99 1 Sysmiss 10 Not collaborating enough with stakeholders outside the Government Choose no more than TWO 164 11 0 140 1 24 -99 1 Sysmiss 10 Its advice and strategies do not lend themselves to practical problem solving Choose no more than TWO 164 11 0 147 1 17 -99 1 Sysmiss 10 Not enough public disclosure of its work Choose no more than TWO 164 11 0 148 1 16 -99 1 Sysmiss 10 World Bank Group's processes too complex Choose no more than TWO 164 11 0 140 1 24 -99 1 Sysmiss 10 Not willing to honestly criticize policies and reform efforts in the country Choose no more than TWO 164 11 0 135 1 29 -99 1 Sysmiss 10 Too influenced by developed countries Choose no more than TWO 164 11 0 142 1 22 -99 1 Sysmiss 10 Imposing technocratic solutions without regard to political realities Choose no more than TWO 164 11 0 152 1 12 -99 1 Sysmiss 10 World Bank Group's processes too slow (e.g., too bureaucratic in its operational policies and procedures) Choose no more than TWO 164 11 0 141 1 23 -99 1 Sysmiss 10 Not aligned with the European Commission's and International Financial Institutions' work Choose no more than TWO 164 11 0 155 1 9 -99 1 Sysmiss 10 Not aligned with country priorities Choose no more than TWO 164 11 0 154 1 10 -99 1 Sysmiss 10 Not adequately sensitive to political/social realities in Croatia Choose no more than TWO 164 11 0 149 1 15 -99 1 Sysmiss 10 Other Choose no more than TWO 164 11 0 159 1 5 -99 1 Sysmiss 10 Don't know Choose no more than TWO 164 11 0 134 1 30 -99 1 Sysmiss 10 Trust Fund management Choose no more than TWO 163 12 0 151 1 12 -99 2 Sysmiss 10 Knowledge products/services (analytical work, studies, surveys, etc.) Choose no more than TWO 163 12 0 123 1 40 -99 2 Sysmiss 10 Investment lending (financing specific projects) Choose no more than TWO 163 12 0 95 1 68 -99 2 Sysmiss 10 Technical assistance (advice, best practice, international experience, etc.) Choose no more than TWO 163 12 0 107 1 56 -99 2 Sysmiss 10 Capacity development Choose no more than TWO 163 12 0 125 1 38 -99 2 Sysmiss 10 Policy based lending / budget support to the Government Choose no more than TWO 163 12 0 136 1 27 -99 2 Sysmiss 10 Multi-sectoral approaches Choose no more than TWO 163 12 0 140 1 23 -99 2 Sysmiss 10 Other Choose no more than TWO 163 12 0 162 1 1 -99 2 Sysmiss 10 Don't know Choose no more than TWO 163 12 0 142 1 21 -99 2 Sysmiss 10 To what extent do you believe that the World Bank Group's work and support help the poorest in Croatia? To what extent do you believe that the World Bank Group's work and support help the poorest (i.e., the bottom 40 percent of the population) in Croatia? Select only ONE response 164 11 1 To a fully sufficient degree 4 2 To a somewhat sufficient degree 27 3 To a somewhat insufficient degree 47 4 To a very insufficient degree 16 5 Don't know 70 -99 1 Sysmiss 10 Academia/think tanks/research institutes Choose no more than TWO 164 11 0 101 1 63 -99 1 Sysmiss 10 European Commission Choose no more than TWO 164 11 0 142 1 22 -99 1 Sysmiss 10 International partner community Choose no more than TWO 164 11 0 159 1 5 -99 1 Sysmiss 10 Media Choose no more than TWO 164 11 0 155 1 9 -99 1 Sysmiss 10 Local Government Choose no more than TWO 164 11 0 137 1 27 -99 1 Sysmiss 10 Private sector Choose no more than TWO 164 11 0 100 1 64 -99 1 Sysmiss 10 Parliament Choose no more than TWO 164 11 0 158 1 6 -99 1 Sysmiss 10 NGOs/Community Based Organizations (CBOs) Choose no more than TWO 164 11 0 147 1 17 -99 1 Sysmiss 10 International Financial Institutions Choose no more than TWO 164 11 0 156 1 8 -99 1 Sysmiss 10 Youth/university groups Choose no more than TWO 164 11 0 129 1 35 -99 1 Sysmiss 10 Beneficiaries Choose no more than TWO 164 11 0 129 1 35 -99 1 Sysmiss 10 Foundations Choose no more than TWO 164 11 0 162 1 2 -99 1 Sysmiss 10 Other Choose no more than TWO 164 11 0 160 1 4 -99 1 Sysmiss 10 Don't know Choose no more than TWO 164 11 0 155 1 9 -99 1 Sysmiss 10 Overall the World Bank Group currently plays a relevant role in development in Croatia 143 32 1 Strongly disagree 4 2 5 3 11 4 9 5 27 6 24 7 18 8 23 9 15 10 Strongly agree 7 -99 2 11 Don't know 17 Sysmiss 13 The World Bank Group's work is aligned with what I consider the development priorities for Croatia 141 34 1 Strongly disagree 1 2 3 3 10 4 13 5 21 6 24 7 23 8 23 9 17 10 Strongly agree 6 -99 2 11 Don't know 19 Sysmiss 13 The World Bank Group supports programs and strategies that are realistic for Croatia 137 38 1 Strongly disagree 2 2 2 3 12 4 6 5 18 6 20 7 24 8 26 9 22 10 Strongly agree 5 -99 3 11 Don't know 22 Sysmiss 13 The World Bank Group treats clients and stakeholders in Croatia with respect 141 34 1 Strongly disagree 2 2 2 3 4 4 1 5 10 6 11 7 24 8 25 9 31 10 Strongly agree 31 -99 2 11 Don't know 19 Sysmiss 13 Responsiveness 124 51 1 To no degree at all 2 2 5 3 2 4 12 5 10 6 18 7 26 8 21 9 20 10 To a very significant degree 8 -99 3 11 Don't know 35 Sysmiss 13 Flexibility (in terms of the institution's products and services) 123 52 1 To no degree at all 2 2 5 3 6 4 10 5 17 6 22 7 18 8 17 9 20 10 To a very significant degree 6 -99 3 11 Don't know 36 Sysmiss 13 Flexibility (in terms of changing country circumstances) 122 53 1 To no degree at all 2 2 7 3 6 4 7 5 15 6 21 7 24 8 20 9 13 10 To a very significant degree 7 -99 4 11 Don't know 36 Sysmiss 13 Being inclusive 123 52 1 To no degree at all 2 2 4 3 3 4 8 5 12 6 22 7 27 8 24 9 15 10 To a very significant degree 6 -99 4 11 Don't know 35 Sysmiss 13 134 41 1 To no degree at all 1 2 2 3 6 4 7 5 11 6 18 7 17 8 27 9 27 10 To a very significant degree 18 -99 4 11 Don't know 24 Sysmiss 13 Staff accessibility 130 45 1 To no degree at all 0 2 4 3 3 4 4 5 8 6 16 7 21 8 22 9 26 10 To a very significant degree 26 -99 3 11 Don't know 29 Sysmiss 13 Straightforwardness and honesty 130 45 1 To no degree at all 3 2 2 3 6 4 4 5 9 6 11 7 25 8 29 9 21 10 To a very significant degree 20 -99 4 11 Don't know 28 Sysmiss 13 Ease of access to the people at the World Bank Group who are making decisions important to my work 119 56 1 To no degree at all 3 2 2 4 7 5 8 6 15 7 17 8 19 9 24 10 To a very significant degree 24 -99 6 11 Don't know 37 Sysmiss 13 Collaboration with civil society 91 84 1 To no degree at all 0 2 3 3 2 4 5 5 11 6 18 7 20 8 20 9 9 10 To a very significant degree 3 -99 4 11 Don't know 67 Sysmiss 13 Collaboration with the Government 108 67 1 To no degree at all 0 2 2 3 4 4 3 5 8 6 9 7 21 8 27 9 22 10 To a very significant degree 12 -99 3 11 Don't know 51 Sysmiss 13 Collaboration with the European Commission and international partners 81 94 1 To no degree at all 0 2 3 3 2 4 2 5 9 6 6 7 15 8 23 9 13 10 To a very significant degree 8 -99 3 11 Don't know 78 Sysmiss 13 Collaboration with the private sector 91 84 1 To no degree at all 2 2 4 3 4 4 14 5 14 6 12 7 17 8 12 9 7 10 To a very significant degree 5 -99 3 11 Don't know 68 Sysmiss 13 The speed in which it gets things accomplished on the ground 108 67 1 To no degree at all 3 2 5 3 5 4 12 5 10 6 22 7 20 8 17 9 8 10 To a very significant degree 6 -99 4 11 Don't know 50 Sysmiss 13 Being a long-term partner 130 45 1 To no degree at all 0 2 4 3 4 4 4 5 10 6 13 7 18 8 33 9 22 10 To a very significant degree 22 -99 3 11 Don't know 29 Sysmiss 13 To be a more effective development partner in Croatia, do you believe that the World Bank Group should have.....? To be a more effective development partner in Croatia, do you believe that the World Bank Group should have… ? Select only ONE response 160 15 1 More local presence 99 2 The current level of local presence is adequate 37 3 Less local presence 0 4 Don't know 24 -99 2 Sysmiss 13 The World Bank Group does not do adequate follow through/follow-up Choose no more than TWO 158 17 0 147 1 11 -99 4 Sysmiss 13 Poor coordination with the European Commission and international partners Choose no more than TWO 158 17 0 151 1 7 -99 4 Sysmiss 13 The World Bank Group is not sensitive enough to political/social realities on the ground Choose no more than TWO 158 17 0 130 1 28 -99 4 Sysmiss 13 Lack of/inadequate levels of capacity in Government Choose no more than TWO 158 17 0 76 1 82 -99 4 Sysmiss 13 There is not an adequate level of citizen/civil society participation Choose no more than TWO 158 17 0 137 1 21 -99 4 Sysmiss 13 The World Bank Group works too slowly Choose no more than TWO 158 17 0 152 1 6 -99 4 Sysmiss 13 The Government works inefficiently Choose no more than TWO 158 17 0 125 1 33 -99 4 Sysmiss 13 Political pressures and obstacles Choose no more than TWO 158 17 0 118 1 40 -99 4 Sysmiss 13 Reforms are not well thought out in light of country challenges Choose no more than TWO 158 17 0 107 1 51 -99 4 Sysmiss 13 Other Choose no more than TWO 158 17 0 153 1 5 -99 4 Sysmiss 13 Anti-corruption 144 31 1 Not important at all 3 2 3 3 2 4 7 5 14 6 17 7 17 8 22 9 21 10 Very important 38 -99 6 11 Don't know 9 Sysmiss 16 Information and communications technology 147 28 1 Not important at all 5 2 2 3 3 4 3 5 10 6 19 7 23 8 35 9 20 10 Very important 27 -99 6 11 Don't know 6 Sysmiss 16 Transport (e.g., roads, bridges, transportation) 149 26 1 Not important at all 8 2 5 3 7 4 8 5 11 6 18 7 17 8 35 9 24 10 Very important 16 -99 7 11 Don't know 3 Sysmiss 16 Crime and violence 142 33 1 Not important at all 14 2 12 3 14 4 8 5 27 6 16 7 14 8 12 9 14 10 Very important 11 -99 7 11 Don't know 10 Sysmiss 16 Law and justice (e.g., judicial system) 147 28 1 Not important at all 4 2 2 3 2 4 3 5 16 6 11 7 16 8 33 9 22 10 Very important 38 -99 7 11 Don't know 5 Sysmiss 16 Urban development 144 31 1 Not important at all 4 2 1 3 4 4 4 5 10 6 19 7 30 8 33 9 21 10 Very important 18 -99 9 11 Don't know 6 Sysmiss 16 Environmental sustainability 145 30 1 Not important at all 0 2 4 3 3 4 2 5 14 6 13 7 10 8 40 9 28 10 Very important 31 -99 9 11 Don't know 5 Sysmiss 16 Regulatory framework 146 29 1 Not important at all 4 2 4 3 3 4 8 5 12 6 11 7 11 8 40 9 26 10 Very important 27 -99 9 11 Don't know 4 Sysmiss 16 Communicable/non-communicable diseases 131 44 1 Not important at all 19 2 10 3 8 4 12 5 16 6 20 7 11 8 15 9 12 10 Very important 8 -99 9 11 Don't know 19 Sysmiss 16 Poverty reduction 148 27 1 Not important at all 2 2 1 3 1 4 6 5 7 6 11 7 19 8 30 9 23 10 Very important 48 -99 6 11 Don't know 5 Sysmiss 16 Gender equity 139 36 1 Not important at all 11 2 6 3 7 4 11 5 20 6 21 7 24 8 13 9 11 10 Very important 15 -99 8 11 Don't know 12 Sysmiss 16 Private sector development 146 29 1 Not important at all 0 3 1 4 2 5 5 6 12 7 15 8 27 9 27 10 Very important 57 -99 7 11 Don't know 6 Sysmiss 16 Foreign direct investment 143 32 1 Not important at all 1 2 1 3 1 4 3 5 11 6 9 7 9 8 32 9 23 10 Very important 53 -99 8 11 Don't know 8 Sysmiss 16 Water and sanitation 141 34 1 Not important at all 6 2 5 3 7 4 8 5 14 6 15 7 18 8 28 9 20 10 Very important 20 -99 7 11 Don't know 11 Sysmiss 16 Trade and exports 145 30 1 Not important at all 1 2 3 3 3 4 3 5 14 6 17 7 16 8 30 9 29 10 Very important 29 -99 9 11 Don't know 5 Sysmiss 16 Economic growth 145 30 1 Not important at all 1 2 1 3 1 4 3 5 3 6 6 7 12 8 20 9 33 10 Very important 65 -99 7 11 Don't know 7 Sysmiss 16 Energy 145 30 1 Not important at all 3 3 1 4 3 5 9 6 9 7 14 8 34 9 36 10 Very important 36 -99 8 11 Don't know 6 Sysmiss 16 Disaster management 135 40 1 Not important at all 5 2 5 3 10 4 10 5 18 6 20 7 18 8 18 9 17 10 Very important 14 -99 10 11 Don't know 14 Sysmiss 16 Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) 145 30 1 Not important at all 0 2 1 3 1 4 4 5 5 6 11 7 8 8 15 9 35 10 Very important 65 -99 6 11 Don't know 8 Sysmiss 16 Job creation/employment 143 32 1 Not important at all 4 2 2 3 2 4 1 5 5 6 10 7 15 8 22 9 31 10 Very important 51 -99 8 11 Don't know 8 Sysmiss 16 Financial markets 143 32 1 Not important at all 4 2 4 3 1 4 5 5 14 6 16 7 12 8 35 9 27 10 Very important 25 -99 7 11 Don't know 9 Sysmiss 16 Equality of opportunity (i.e., equity) 141 34 1 Not important at all 3 2 3 3 4 4 8 5 13 6 16 7 18 8 28 9 23 10 Very important 25 -99 8 11 Don't know 10 Sysmiss 16 Health 139 36 1 Not important at all 7 2 6 3 7 4 8 5 17 6 11 7 24 8 22 9 18 10 Very important 19 -99 10 11 Don't know 10 Sysmiss 16 Rural development 145 30 1 Not important at all 3 3 6 4 3 5 4 6 13 7 19 8 34 9 31 10 Very important 32 -99 8 11 Don't know 6 Sysmiss 16 Global/regional integration 143 32 1 Not important at all 3 2 2 3 3 4 5 5 10 6 16 7 18 8 34 9 27 10 Very important 25 -99 11 11 Don't know 5 Sysmiss 16 Food security 138 37 1 Not important at all 4 2 6 3 11 4 5 5 14 6 20 7 24 8 15 9 17 10 Very important 22 -99 10 11 Don't know 11 Sysmiss 16 Education 139 36 1 Not important at all 2 2 2 3 2 4 2 5 7 6 10 7 12 8 31 9 30 10 Very important 41 -99 10 11 Don't know 10 Sysmiss 16 Social protection (e.g., pensions, targeted social assistance) 141 34 1 Not important at all 5 2 4 3 5 4 6 5 11 6 14 7 15 8 42 9 23 10 Very important 16 -99 11 11 Don't know 7 Sysmiss 16 Climate change (e.g., mitigation, adaptation) 139 36 1 Not important at all 3 2 5 3 4 4 3 5 14 6 17 7 22 8 28 9 23 10 Very important 20 -99 8 11 Don't know 12 Sysmiss 16 Agricultural development 143 32 1 Not important at all 3 2 3 3 3 4 2 5 5 6 10 7 17 8 29 9 34 10 Very important 37 -99 9 11 Don't know 7 Sysmiss 16 Natural resource management (e.g., oil, gas, mining) 144 31 1 Not important at all 7 2 6 3 1 4 4 5 10 6 18 7 21 8 29 9 22 10 Very important 26 -99 8 11 Don't know 7 Sysmiss 16 Regional disparities 141 34 1 Not important at all 1 2 3 3 3 4 4 5 12 6 14 7 22 8 33 9 23 10 Very important 26 -99 12 11 Don't know 6 Sysmiss 16 European Union (EU) income convergence 143 32 1 Not important at all 1 2 1 3 3 4 4 5 5 6 11 7 16 8 32 9 26 10 Very important 44 -99 9 11 Don't know 7 Sysmiss 16 Anti-corruption If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 49 126 1 Not effective at all 6 2 3 3 6 4 3 5 9 6 9 7 6 8 4 9 3 10 Very effective 0 -99 19 11 Don't know 87 Sysmiss 20 Information and communications technology If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 58 117 1 Not effective at all 1 2 4 3 2 4 5 5 9 6 13 7 8 8 8 9 8 10 Very effective 0 -99 18 11 Don't know 79 Sysmiss 20 Transport (e.g., roads, bridges, transportation) If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 75 100 1 Not effective at all 1 2 3 4 5 5 13 6 16 7 15 8 9 9 7 10 Very effective 6 -99 19 11 Don't know 61 Sysmiss 20 Law and justice (e.g., judicial system) If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 61 114 1 Not effective at all 4 2 5 3 5 4 4 5 12 6 10 7 8 8 7 9 6 10 Very effective 0 -99 19 11 Don't know 75 Sysmiss 20 Urban development If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 53 122 1 Not effective at all 2 2 4 3 1 4 4 5 14 6 5 7 10 8 8 9 3 10 Very effective 2 -99 20 11 Don't know 82 Sysmiss 20 Environmental sustainability If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 65 110 1 Not effective at all 2 2 4 4 4 5 11 6 13 7 5 8 11 9 11 10 Very effective 4 -99 20 11 Don't know 70 Sysmiss 20 Regulatory framework If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 61 114 1 Not effective at all 1 2 1 3 5 4 8 5 8 6 12 7 8 8 11 9 5 10 Very effective 2 -99 20 11 Don't know 74 Sysmiss 20 Communicable/non-communicable diseases If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 30 145 1 Not effective at all 3 2 3 4 4 5 7 6 4 7 3 8 4 9 2 10 Very effective 0 -99 20 11 Don't know 105 Sysmiss 20 Poverty reduction If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 58 117 1 Not effective at all 5 2 6 3 3 4 2 5 13 6 11 7 9 8 3 9 5 10 Very effective 1 -99 20 11 Don't know 77 Sysmiss 20 Gender equity If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 42 133 1 Not effective at all 3 2 3 4 4 5 9 6 10 7 5 8 7 9 1 10 Very effective 0 -99 20 11 Don't know 93 Sysmiss 20 Private sector development If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 56 119 1 Not effective at all 4 2 3 3 2 4 3 5 10 6 8 7 15 8 5 9 6 10 Very effective 0 -99 21 11 Don't know 78 Sysmiss 20 Foreign direct investment If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 58 117 1 Not effective at all 4 2 4 3 2 4 6 5 7 6 9 7 10 8 8 9 6 10 Very effective 2 -99 21 11 Don't know 76 Sysmiss 20 Water and sanitation If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 58 117 1 Not effective at all 2 2 3 3 1 4 3 5 11 6 5 7 7 8 14 9 9 10 Very effective 3 -99 22 11 Don't know 75 Sysmiss 20 Trade and exports If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 55 120 1 Not effective at all 2 2 4 3 1 4 6 5 9 6 10 7 9 8 9 9 4 10 Very effective 1 -99 22 11 Don't know 78 Sysmiss 20 Economic growth If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 70 105 1 Not effective at all 5 2 4 3 4 4 8 5 10 6 12 7 11 8 11 9 5 10 Very effective 0 -99 20 11 Don't know 65 Sysmiss 20 Energy If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 54 121 1 Not effective at all 3 2 1 3 5 4 2 5 11 6 11 7 7 8 11 9 3 10 Very effective 0 -99 21 11 Don't know 80 Sysmiss 20 Disaster management If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 35 140 1 Not effective at all 2 2 4 3 3 4 3 5 7 6 6 7 5 8 4 9 1 10 Very effective 0 -99 21 11 Don't know 99 Sysmiss 20 Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 84 91 1 Not effective at all 4 2 8 3 6 4 4 5 17 6 13 7 12 8 9 9 9 10 Very effective 2 -99 18 11 Don't know 53 Sysmiss 20 Job creation/employment If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 62 113 1 Not effective at all 8 2 5 3 8 4 4 5 12 6 11 7 3 8 5 9 5 10 Very effective 1 -99 21 11 Don't know 72 Sysmiss 20 Financial markets If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 68 107 1 Not effective at all 3 2 2 3 4 4 4 5 10 6 18 7 6 8 11 9 9 10 Very effective 1 -99 20 11 Don't know 67 Sysmiss 20 Equality of opportunity (i.e., equity) If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 49 126 1 Not effective at all 3 2 6 3 5 4 4 5 7 6 8 7 7 8 6 9 3 10 Very effective 0 -99 22 11 Don't know 84 Sysmiss 20 Health If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 52 123 1 Not effective at all 2 2 6 3 5 4 3 5 8 6 6 7 7 8 12 9 2 10 Very effective 1 -99 21 11 Don't know 82 Sysmiss 20 Rural development If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 55 120 1 Not effective at all 2 2 4 3 4 4 3 5 12 6 12 7 6 8 8 9 4 10 Very effective 0 -99 20 11 Don't know 80 Sysmiss 20 Global/regional integration If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 52 123 1 Not effective at all 2 2 2 3 1 4 2 5 10 6 11 7 5 8 10 9 8 10 Very effective 1 -99 19 11 Don't know 84 Sysmiss 20 Food security If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 42 133 1 Not effective at all 2 2 5 3 4 4 3 5 10 6 7 7 5 8 5 9 1 10 Very effective 0 -99 21 11 Don't know 92 Sysmiss 20 Education If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 61 114 1 Not effective at all 2 2 7 3 5 4 4 5 10 6 9 7 9 8 6 9 8 10 Very effective 1 -99 21 11 Don't know 73 Sysmiss 20 Social protection (e.g., pensions, targeted social assistance) If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 60 115 1 Not effective at all 4 2 8 3 2 4 1 5 6 6 9 7 12 8 14 9 3 10 Very effective 1 -99 21 11 Don't know 74 Sysmiss 20 Climate change (e.g., mitigation, adaptation) If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 51 124 1 Not effective at all 2 2 7 3 3 4 4 5 7 6 9 7 5 8 9 9 5 10 Very effective 0 -99 20 11 Don't know 84 Sysmiss 20 Agricultural development If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 57 118 1 Not effective at all 4 2 2 3 6 4 4 5 12 6 10 7 3 8 11 9 5 10 Very effective 0 -99 20 11 Don't know 78 Sysmiss 20 Regional disparities If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 52 123 1 Not effective at all 3 2 1 3 4 4 7 5 12 6 7 7 5 8 10 9 3 10 Very effective 0 -99 21 11 Don't know 82 Sysmiss 20 European Union (EU) income convergence If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 56 119 1 Not effective at all 4 2 5 3 5 4 6 5 10 6 11 7 4 8 8 9 3 10 Very effective 0 -99 20 11 Don't know 79 Sysmiss 20 Where are the World Bank Group's decisions made primarily that support the program in Croatia? Where are the World Bank Group's decisions made primarily that support the program in Croatia? Select only ONE response 146 29 1 At the Headquarters (in Washington D.C.) 51 2 In the Central Europe and the Baltics Office in Brussels, Be 26 3 In the Istanbul Operational Center for IFC 2 4 In the country 14 5 Don't know 53 -99 6 Sysmiss 23 To what extent does the World Bank Group's work help to achieve development results in Croatia? To what extent does the World Bank Group's work help to achieve development results in Croatia? 122 53 1 To no degree at all 1 2 7 3 9 4 15 5 17 6 17 7 24 8 19 9 8 10 To a very significant degree 5 -99 5 11 Don't know 25 Sysmiss 23 The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program 4 Result, etc.) meet the needs of Croatia 119 56 1 Strongly disagree 2 2 2 3 10 4 13 5 17 6 17 7 24 8 14 9 12 10 Strongly agree 8 -99 5 11 Don't know 28 Sysmiss 23 The World Bank Group meets Croatia's needs for knowledge services (e.g., research, analysis, data, technical assistance) 118 57 1 Strongly disagree 3 2 5 3 12 4 12 5 16 6 20 7 16 8 16 9 13 10 Strongly agree 5 -99 5 11 Don't know 29 Sysmiss 23 To what extent do you believe the World Bank Group measures and corrects its work in real time in Croatia? To what extent do you believe the World Bank Group measures and corrects its work in real time in Croatia? 93 82 1 To no degree at all 1 2 7 3 6 4 5 5 10 6 20 7 12 8 12 9 13 10 To a very significant degree 7 -99 6 11 Don't know 53 Sysmiss 23 How frequently do you consult World Bank Group's knowledge work and activities in the work you do? How frequently do you consult World Bank Group's knowledge work and activities in the work you do? 145 30 1 Weekly 18 2 Monthly 34 3 A few times a year 59 4 Rarely 29 5 Never 5 -99 6 Sysmiss 24 Are timely 109 66 1 To no degree at all 0 2 2 3 3 4 6 5 16 6 14 7 27 8 22 9 13 10 To a very significant degree 6 -99 9 11 Don't know 33 Sysmiss 24 Include appropriate level of stakeholder involvement during preparation 106 69 1 To no degree at all 0 2 1 3 4 4 7 5 13 6 15 7 29 8 19 9 11 10 To a very significant degree 7 -99 10 11 Don't know 35 Sysmiss 24 Lead to practical solutions 112 63 1 To no degree at all 0 2 3 3 4 4 9 5 12 6 20 7 19 8 25 9 11 10 To a very significant degree 9 -99 9 11 Don't know 30 Sysmiss 24 Are accessible (well written and easy to understand) 115 60 1 To no degree at all 0 3 2 4 4 5 8 6 16 7 18 8 37 9 17 10 To a very significant degree 13 -99 10 11 Don't know 26 Sysmiss 24 Are source of relevant information on global good practices 115 60 1 To no degree at all 0 4 3 5 12 6 14 7 19 8 35 9 16 10 To a very significant degree 16 -99 9 11 Don't know 27 Sysmiss 24 Are adequately disseminated 112 63 1 To no degree at all 1 2 1 3 3 4 4 5 11 6 17 7 25 8 28 9 11 10 To a very significant degree 11 -99 10 11 Don't know 29 Sysmiss 24 Are translated enough into local language 107 68 1 To no degree at all 0 2 3 3 4 4 6 5 10 6 13 7 18 8 16 9 22 10 To a very significant degree 15 -99 9 11 Don't know 35 Sysmiss 24 Are adaptable to Croatia's specific development challenges and country circumstances 111 64 1 To no degree at all 0 2 3 3 5 4 9 5 11 6 8 7 23 8 23 9 20 10 To a very significant degree 9 -99 9 11 Don't know 31 Sysmiss 24 Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 116 59 1 Not significant at all 1 2 5 3 10 4 2 5 20 6 20 7 24 8 21 9 6 10 Very significant 7 -99 9 11 Don't know 26 Sysmiss 24 Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 113 62 1 Very low technical quality 0 2 1 3 2 4 2 5 8 6 22 7 27 8 26 9 12 10 Very high technical quality 13 -99 7 11 Don't know 31 Sysmiss 24 The World Bank Group disburses funds promptly 81 94 1 Strongly disagree 0 3 4 5 4 6 2 7 10 8 13 9 21 10 Strongly agree 27 -99 15 11 Don't know 52 Sysmiss 27 The World Bank Group effectively monitors and evaluates the projects and programs it supports 95 80 1 Strongly disagree 0 2 1 3 1 4 2 5 2 6 3 7 19 8 27 9 18 10 Strongly agree 22 -99 14 11 Don't know 39 Sysmiss 27 The World Bank Group's approvals and reviews are done in a timely fashion 87 88 1 Strongly disagree 0 2 1 3 4 5 4 6 9 7 18 8 22 9 17 10 Strongly agree 12 -99 15 11 Don't know 46 Sysmiss 27 The World Bank Group's 'Safeguard Policy' requirements are reasonable 77 98 1 Strongly disagree 0 2 1 3 1 4 3 5 8 6 4 7 14 8 19 9 15 10 Strongly agree 12 -99 17 11 Don't know 54 Sysmiss 27 The World Bank Group's conditions on its lending are reasonable 90 85 1 Strongly disagree 0 3 3 4 3 5 6 6 7 7 20 8 15 9 19 10 Strongly agree 17 -99 16 11 Don't know 42 Sysmiss 27 The World Bank Group takes decisions quickly in Croatia 87 88 1 Strongly disagree 0 2 2 3 3 5 6 6 12 7 18 8 19 9 15 10 Strongly agree 12 -99 17 11 Don't know 44 Sysmiss 27 Working with the World Bank Group increases Croatia's institutional capacity 106 69 1 Strongly disagree 0 2 5 3 2 4 2 5 6 6 4 7 20 8 25 9 26 10 Strongly agree 16 -99 17 11 Don't know 25 Sysmiss 27 Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group makes appropriate use of them 80 95 1 Strongly disagree 0 2 1 3 2 4 2 5 6 6 4 7 12 8 21 9 22 10 Strongly agree 10 -99 16 11 Don't know 52 Sysmiss 27 The World Bank Group provides effective implementation support (i.e., supervision of projects) 93 82 1 Strongly disagree 0 2 1 4 5 5 5 6 3 7 14 8 21 9 24 10 Strongly agree 20 -99 16 11 Don't know 39 Sysmiss 27 To what extent do you believe that the World Bank Group's work helps to find solutions that promote private public partnerships in Croatia? To what extent do you believe that the World Bank Group's work helps to find solutions that promote private public partnerships in Croatia? 75 100 1 To no degree at all 1 2 4 3 5 4 4 5 9 6 16 7 11 8 15 9 6 10 To a very significant degree 4 -99 12 11 Don't know 61 Sysmiss 27 Which of the following best describes the way the World Bank Group operates in Croatia? Which of the following best describes the way the World Bank Group operates in Croatia? Select only one response 140 35 1 The World Bank Group takes too much risk in Croatia 0 2 The World Bank Group does not take enough risk in Croatia 45 3 The World Bank Group’s approach to risk is appropriate 40 4 Don't know 55 -99 8 Sysmiss 27 Which of the following best describes the WBG's support in Croatia? Which of the following best describes the WBG's support in Croatia? Select only one response 140 35 1 The World Bank Group is sufficiently selective and focuses o 47 2 The World Bank Group is not sufficiently selective in Croati 30 3 Don’t know 63 -99 8 Sysmiss 27 Provide more adequate data/knowledge/statistics/figures on Croatia’s economy Choose no more than TWO 138 37 0 117 1 21 -99 10 Sysmiss 27 Ensure greater selectivity in its work Choose no more than TWO 138 37 0 130 1 8 -99 10 Sysmiss 27 Offer more innovative financial products Choose no more than TWO 138 37 0 123 1 15 -99 10 Sysmiss 27 Increase availability of reimbursable advisory services (RAS) Choose no more than TWO 138 37 0 135 1 3 -99 10 Sysmiss 27 Assist in increasing European Union (EU) funds absorption Choose no more than TWO 138 37 0 61 1 77 -99 10 Sysmiss 27 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) Choose no more than TWO 138 37 0 132 1 6 -99 10 Sysmiss 27 Reach out more to groups outside of Government Choose no more than TWO 138 37 0 118 1 20 -99 10 Sysmiss 27 Work faster Choose no more than TWO 138 37 0 130 1 8 -99 10 Sysmiss 27 Improve the quality of its experts as related to Croatia's specific challenges Choose no more than TWO 138 37 0 125 1 13 -99 10 Sysmiss 27 Offer more innovative knowledge services Choose no more than TWO 138 37 0 120 1 18 -99 10 Sysmiss 27 Collaborate more effectively with Government clients (e.g., national, state, local) Choose no more than TWO 138 37 0 123 1 15 -99 10 Sysmiss 27 Increase the level of capacity development in the country Choose no more than TWO 138 37 0 101 1 37 -99 10 Sysmiss 27 Reduce the complexity of obtaining World Bank Group financing Choose no more than TWO 138 37 0 118 1 20 -99 10 Sysmiss 27 Other Choose no more than TWO 138 37 0 137 1 1 -99 10 Sysmiss 27 When considering the combination of services that the World Bank Group offers in Croatia, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Croatia? When considering the combination of services that the World Bank Group offers in Croatia, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Croatia? 139 36 1 Financial services 24 2 Knowledge products 55 3 Convening services 15 4 None of the above 2 5 The combination is appropriate for Croatia 31 6 Don't know 12 -99 9 Sysmiss 27 Periodicals Choose no more than TWO 140 35 0 105 1 35 -99 7 Sysmiss 28 International newspapers Choose no more than TWO 140 35 0 131 1 9 -99 7 Sysmiss 28 Local radio Choose no more than TWO 140 35 0 138 1 2 -99 7 Sysmiss 28 International radio Choose no more than TWO 140 35 0 140 -99 7 Sysmiss 28 Local television Choose no more than TWO 140 35 0 91 1 49 -99 7 Sysmiss 28 International television Choose no more than TWO 140 35 0 137 1 3 -99 7 Sysmiss 28 Local newspapers Choose no more than TWO 140 35 0 120 1 20 -99 7 Sysmiss 28 Internet Choose no more than TWO 140 35 0 21 1 119 -99 7 Sysmiss 28 Social media (blogs, Facebook, Twitter, YouTube, Flickr) Choose no more than TWO 140 35 0 126 1 14 -99 7 Sysmiss 28 Other Choose no more than TWO 140 35 0 130 1 10 -99 7 Sysmiss 28 Direct contact with World Bank Group Choose no more than TWO 139 36 0 105 1 34 -99 8 Sysmiss 28 e-Newsletters Choose no more than TWO 139 36 0 89 1 50 -99 8 Sysmiss 28 World Bank Group's seminars/workshops/ conferences Choose no more than TWO 139 36 0 88 1 51 -99 8 Sysmiss 28 World Bank Grou's publications and other written materials Choose no more than TWO 139 36 0 106 1 33 -99 8 Sysmiss 28 World Bank Group's website Choose no more than TWO 139 36 0 66 1 73 -99 8 Sysmiss 28 Social media (blogs, Facebook, Twitter, YouTube, Flickr) Choose no more than TWO 139 36 0 132 1 7 -99 8 Sysmiss 28 Mobile phones Choose no more than TWO 139 36 0 139 -99 8 Sysmiss 28 Other Choose no more than TWO 139 36 0 139 -99 8 Sysmiss 28 Are you aware of the World Bank Group's Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions? Are you aware of the World Bank Group's Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions? 140 35 1 Yes 41 2 No 99 -99 7 Sysmiss 28 Have you requested information from the World Bank Group on its activities in the past year? Have you requested information from the World Bank Group on its activities in the past year? If YES please go to Question G5; if NO please go to G6 139 36 1 Yes 13 2 No 126 -99 8 Sysmiss 28 Were you able to obtain this information? Were you able to obtain this information? 15 160 1 Yes 14 2 No 1 -99 5 Sysmiss 155 Do you have access to the Internet? Do you have access to the Internet? 140 35 1 Yes 139 2 No 1 -99 4 Sysmiss 31 Do you use/have you used the World Bank Group website? Do you use/have you used the World Bank Group websites? 142 33 1 Yes 127 2 No 15 -99 2 Sysmiss 31 Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, Twitter, YouTube, Flickr)? Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, Twitter, YouTube, Flickr)? 142 33 1 Yes 12 2 No 130 -99 2 Sysmiss 31 Which Internet connection do you use primarily when visiting a World Bank Group website? Which Internet connection do you use primarily when visiting a World Bank Group website? 138 37 1 High speed/WiFi 137 2 Dial-up 1 -99 6 Sysmiss 31 I find the World Bank Group's websites easy to navigate. 116 59 1 Strongly disagree 2 2 2 3 5 4 6 5 6 6 19 7 23 8 28 9 13 10 Strongly agree 12 -99 10 11 Don't know 18 Sysmiss 31 I find the information on the World Bank Group's websites useful. 116 59 1 Strongly disagree 0 2 1 3 1 5 9 6 13 7 26 8 35 9 16 10 Strongly agree 15 -99 8 11 Don't know 20 Sysmiss 31 The World Bank Group's social media channels are valuable sources of information about the institution 27 148 1 Strongly disagree 1 5 4 6 6 7 4 8 4 9 3 10 Strongly agree 5 -99 14 11 Don't know 103 Sysmiss 31 When I need information from the World Bank Group I know how to find it 119 56 1 Strongly disagree 2 2 2 3 2 4 3 5 11 6 7 7 18 8 24 9 23 10 Strongly agree 27 -99 9 11 Don't know 16 Sysmiss 31 The World Bank Group is responsive to my information requests and inquiries 81 94 1 Strongly disagree 1 4 2 5 5 6 7 7 14 8 8 9 19 10 Strongly agree 25 -99 8 11 Don't know 55 Sysmiss 31 Which of the following best describes your current position? Which of the following best describes your current position? Select only ONE response 173 2 1 Office of the President/Prime MInister 3 2 Office of Minister 6 3 Office of Parliamentarian 2 4 Employee of a Ministry, Ministerial Department or Implementa 48 5 PMU overseeing implementation of project/Consultant/Contract 16 6 Local Government Office or Staff 2 7 Bilateral/ Multilateral Agency 9 8 Private Sector Organization 16 9 Private Foundation 0 10 Financial Sector/Private Bank 9 11 NGO/ Community-Based Organization 8 12 Media 11 13 Independent Government Institution 10 14 Trade Union 5 15 Faith-Based Group 0 16 Youth Group 1 17 Academia/Research Institute/Think Tank 23 18 Judiciary Branch 1 19 European Commission 0 20 Other 3 -99 2 Please identify the primary specialization of your work. Please identify the primary specialization of your work. (Select only ONE response 172 3 1 Water 2 2 Social protection and labor 4 3 Fragility, conflict and violence 1 4 Environment and natural resources 13 5 Public-private partnerships 1 6 Education 13 7 Health, nutrition, and population 1 8 Energy and extractives 5 9 Macroeconomics and fiscal management 22 10 Trade and competitiveness 10 11 Finance and markets 23 12 Gender 0 13 Transport and ICT 13 14 Urban, rural, and social development 5 15 Governance 10 16 Poverty 1 17 Jobs 4 18 Agriculture 0 19 Climate change 0 20 Generalist (specialized in multiple sectors) 18 21 Other 26 -99 3 Which one of the following best describes your level of interaction with the World Bank Group in your country? Which one of the following best describes your level of interaction with the World Bank Group (IBRD, IFC, or MIGA) in your country? Select only ONE response 171 4 1 I currently collaborate with the World Bank Group 51 2 I have previously collaborated with the World Bank Group 44 3 Both of the above (I currently collaborate and previously ha 47 4 I have never collaborated with the World Bank Group 29 -99 4 Which of the following agencies of the World Bank Group do you primarily engage with in Croatia? Which of the following agencies of the World Bank Group do you primarily engage with in Croatia? Select only ONE response 153 22 1 The World Bank (IDA) 137 2 The International Finance Corporation (IFC) 8 3 The Multilateral Investment Guarantee Agency (MIGA) 0 4 Other 8 -99 22 Do your projects involve both the World Bank and the IFC? Do your projects involve both the World Bank and the IFC? If YES please go to Question H6; If NO please go to H7 164 11 1 Yes 39 2 No 125 -99 11 If yes, what was your view of how the two institutions work together in Croatia? If yes, what was your view of how the two institutions work together in Croatia? Select only ONE response 43 132 1 The two institutions work well together 21 2 The way the two institutions work together needs improvement 7 3 The two institutions do not work well together 0 4 Don't know 15 -99 7 Sysmiss 125 Observer Choose no more than TWO 173 2 0 142 1 31 -99 2 Use World Bank Group reports/data Choose no more than TWO 173 2 0 112 1 61 -99 2 Engage in World Bank Group related/sponsored events/activities Choose no more than TWO 173 2 0 110 1 63 -99 2 Collaborate as part of my professional duties Choose no more than TWO 173 2 0 110 1 63 -99 2 Use World Bank Group website for information, data, research, etc. Choose no more than TWO 173 2 0 131 1 42 -99 2 What's your gender? What's your gender? 173 2 1 Female 91 2 Male 82 -99 2 Which best represents your geographic location? Which best represents your geographic location? 173 2 1 Zagreb area 148 2 Other urban areas 23 3 Rural areas 2 -99 2 Which of the following best describes your current position? Which of the following best describes your current position? 173 2 1 Office of the President/Prime MInister/Minister 9 2 Office of Minister 0 3 Office of Parliamentarian 0 4 Employee of a Ministry, Ministerial Department or Implementa 48 5 PMU overseeing implementation of project/Consultant/Contract 16 6 Local Government Office or Staff 0 7 Bilateral/ Multilateral Agency 9 8 Private Sector Organization 16 9 Private Foundation 0 10 Financial Sector/Private Bank 9 11 NGO/ Community-Based Organization 8 12 Media 11 13 Independent Government Institution 10 14 Trade Union 0 15 Faith-Based Group 0 16 Youth Group 0 17 Academia/Research Institute/Think Tank 23 18 Judiciary Branch 0 19 European Commission 0 20 Other 14 -99 2 Select only ONE response 139 36 0 115 1 24 Sysmiss 36 Select only ONE response 139 36 0 84 1 55 Sysmiss 36 Select only ONE response 139 36 0 124 1 15 Sysmiss 36 Select only ONE response 139 36 0 137 1 2 Sysmiss 36 Select only ONE response 139 36 0 108 1 31 Sysmiss 36 Select only ONE response 139 36 0 127 1 12 Sysmiss 36 Which one of the following best describes your level of interaction with the World Bank Group in your country? Which one of the following best describes your level of interaction with the World Bank Group in your country? 171 4 1 Collaborating with the WBG 98 2 Not collaborating with the WBG 73 -99 4 168 7 0.786 1.236