ZMB_2015_WBCS_v01_M -- DDI_ZMB_2014_WBCS_v01_M_WB

The World Bank Group Country Opinion Survey Program (COS)

Development Data Group GP External Comms. 2016-07-06 Nesstar Publisher v01 (July 2016) ZMB_2015_WBCS_v01_M -- -- World Bank Group Country Survey 2015 WBCS 2015 ZMB_2014_WBCS_v01_M Public Opinion Research Group Nesstar Publisher World Bank Group Svetlana Markova Jing Guo Dania Mendoza The World Bank Group Country Opinion Survey Program systematically measures and tracks the perceptions of the World Bank's clients, partners, and other stakeholders across the globe in client countries. The Public Opinion Research Group surveyed 29 countries in FY2012 (July 2011-June 2012) and 41 countries in FY2013 (July 2012-June 2013). In FY2014, surveys were conducted in 42 countries and in FY2015 - in 35 countries. Nearly all of the World Bank Group's client countries are surveyed in three year cycles. Zambia North Western province, Western province, Southern province, Central province, Copperbelt province, Lusaka province, Eastern province, Muchinga province, Northern province and Luapula province. Stakeholders in Zambia Opinion leaders from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society. Sample survey data [ssd] Image Publishers Limited From December 2014 to February 2015, 546 stakeholders of the World Bank Group in Zambia were invited to provide their opinions on the WBG’s assistance to the country by participating in a country survey. Participants in the survey were drawn from among the office of the President or Vice President; the office of a Minister; the office of a Parliamentarian; employees of a ministry, ministerial department, or implementation agency; project management units (PMUs) overseeing implementation of a project or consultants/contractors working on World Bank Group-supported projects/programs; local government officials or staff; bilateral/ multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs/community-based organizations (CBOs); the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; and the judiciary branch. A total of 304 stakeholders participated in the survey (56% response rate). Other [oth] English Mail and email. 56% zambia_cs_fy15_datafile_with_dk_.NSDstat Data collected from Zambia World Bank Group Country Survey 2015 304 366 Nesstar 200801 id 304 0 101 404 252.5 In general would you say that Zambia is headed in? In general would you say that Zambia is headed in ... ? 284 20 1.394 1 The right direction 223 2 The wrong direction 10 3 Not sure 51 Sysmiss 20 Foreign direct investment Choose no more than THREE 290 14 0 1 0.117 0 256 1 34 Sysmiss 14 Water and sanitation Choose no more than THREE 290 14 0 1 0.0724 0 269 1 21 Sysmiss 14 Anti-corruption Choose no more than THREE 290 14 0 1 0.0414 0 278 1 12 Sysmiss 14 Job creation/employment Choose no more than THREE 290 14 0 1 0.524 0 138 1 152 Sysmiss 14 Energy Choose no more than THREE 290 14 0 1 0.0621 0 272 1 18 Sysmiss 14 Social protection (e.g., pensions, targeted social assistance focused on the most vulnerable) Choose no more than THREE 290 14 0 1 0.0172 0 285 1 5 Sysmiss 14 Food security Choose no more than THREE 290 14 0 1 0.0828 0 266 1 24 Sysmiss 14 Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Choose no more than THREE 290 14 0 1 0.207 0 230 1 60 Sysmiss 14 Global/regional integration Choose no more than THREE 290 14 0 0 0 0 290 Sysmiss 14 Gender equity Choose no more than THREE 290 14 0 1 0.0966 0 262 1 28 Sysmiss 14 Private sector development Choose no more than THREE 290 14 0 1 0.193 0 234 1 56 Sysmiss 14 Financial markets Choose no more than THREE 290 14 0 1 0.0207 0 284 1 6 Sysmiss 14 Urban development Choose no more than THREE 290 14 0 0 0 0 290 Sysmiss 14 Environmental sustainability Choose no more than THREE 290 14 0 0 0 0 290 Sysmiss 14 Equality of opportunity (i.e., equity) Choose no more than THREE 290 14 0 1 0.0655 0 271 1 19 Sysmiss 14 Health Choose no more than THREE 290 14 0 1 0.124 0 254 1 36 Sysmiss 14 Trade and exports Choose no more than THREE 290 14 0 1 0.0552 0 274 1 16 Sysmiss 14 Crime and violence Choose no more than THREE 290 14 0 0 0 0 290 Sysmiss 14 Economic growth Choose no more than THREE 290 14 0 1 0.231 0 223 1 67 Sysmiss 14 Law and justice (e.g., judicial system) Choose no more than THREE 290 14 0 1 0.0379 0 279 1 11 Sysmiss 14 Regulatory framework Choose no more than THREE 290 14 0 1 0.0138 0 286 1 4 Sysmiss 14 Education Choose no more than THREE 290 14 0 1 0.248 0 218 1 72 Sysmiss 14 Poverty reduction Choose no more than THREE 290 14 0 1 0.241 0 220 1 70 Sysmiss 14 Rural development (e.g. access to electricity, safe drinking water, roads, connectivity and other services in the rural areas) Choose no more than THREE 290 14 0 1 0.231 0 223 1 67 Sysmiss 14 Transport (e.g., roads, bridges, transportation) Choose no more than THREE 290 14 0 1 0.0759 0 268 1 22 Sysmiss 14 Climate change (e.g., mitigation, adaptation) Choose no more than THREE 290 14 0 1 0.0207 0 284 1 6 Sysmiss 14 Agricultural development Choose no more than THREE 290 14 0 1 0.166 0 242 1 48 Sysmiss 14 Communicable/non-communicable diseases Choose no more than THREE 290 14 0 0 0 0 290 Sysmiss 14 Natural resource management (e.g., mining, copper) Choose no more than THREE 290 14 0 1 0.0483 0 276 1 14 Sysmiss 14 Disaster management Choose no more than THREE 290 14 0 0 0 0 290 Sysmiss 14 Information and communications technology Choose no more than THREE 290 14 0 1 0.0069 0 288 1 2 Sysmiss 14 Law and justice (e.g., judicial system) Choose no more than THREE 302 2 0 1 0.0397 0 290 1 12 Sysmiss 2 Transport (e.g., roads, bridges, transportation) Choose no more than THREE 302 2 0 1 0.0596 0 284 1 18 Sysmiss 2 Crime and violence Choose no more than THREE 302 2 0 0 0 0 302 Sysmiss 2 Communicable/non-communicable diseases Choose no more than THREE 302 2 0 1 0.00331 0 301 1 1 Sysmiss 2 Information and communications technology Choose no more than THREE 302 2 0 0 0 0 302 Sysmiss 2 Water and sanitation Choose no more than THREE 302 2 0 1 0.0199 0 296 1 6 Sysmiss 2 Equality of opportunity (i.e., equity) Choose no more than THREE 302 2 0 1 0.0828 0 277 1 25 Sysmiss 2 Rural development (e.g. access to electricity, safe drinking water, roads, connectivity and other services in the rural areas) Choose no more than THREE 302 2 0 1 0.483 0 156 1 146 Sysmiss 2 Gender equity Choose no more than THREE 302 2 0 1 0.0728 0 280 1 22 Sysmiss 2 Economic growth Choose no more than THREE 302 2 0 1 0.232 0 232 1 70 Sysmiss 2 Climate change (e.g., mitigation, adaptation) Choose no more than THREE 302 2 0 1 0.0199 0 296 1 6 Sysmiss 2 Global/regional integration Choose no more than THREE 302 2 0 0 0 0 302 Sysmiss 2 Urban development Choose no more than THREE 302 2 0 0 0 0 302 Sysmiss 2 Social protection (e.g., pensions, targeted social assistance focused on the most vulnerable) Choose no more than THREE 302 2 0 1 0.0828 0 277 1 25 Sysmiss 2 Regulatory framework Choose no more than THREE 302 2 0 1 0.0331 0 292 1 10 Sysmiss 2 Agricultural development Choose no more than THREE 302 2 0 1 0.576 0 128 1 174 Sysmiss 2 Job creation/employment Choose no more than THREE 302 2 0 1 0.437 0 170 1 132 Sysmiss 2 Financial markets Choose no more than THREE 302 2 0 1 0.00662 0 300 1 2 Sysmiss 2 Trade and exports Choose no more than THREE 302 2 0 1 0.0166 0 297 1 5 Sysmiss 2 Food security Choose no more than THREE 302 2 0 1 0.053 0 286 1 16 Sysmiss 2 Anti-corruption Choose no more than THREE 302 2 0 0 0 0 302 Sysmiss 2 Private sector development Choose no more than THREE 302 2 0 1 0.136 0 261 1 41 Sysmiss 2 Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Choose no more than THREE 302 2 0 1 0.152 0 256 1 46 Sysmiss 2 Natural resource management (e.g., mining, copper) Choose no more than THREE 302 2 0 1 0.0662 0 282 1 20 Sysmiss 2 Foreign direct investment Choose no more than THREE 302 2 0 1 0.0563 0 285 1 17 Sysmiss 2 Education Choose no more than THREE 302 2 0 1 0.311 0 208 1 94 Sysmiss 2 Energy Choose no more than THREE 302 2 0 1 0.0199 0 296 1 6 Sysmiss 2 Environmental sustainability Choose no more than THREE 302 2 0 1 0.0199 0 296 1 6 Sysmiss 2 Health Choose no more than THREE 302 2 0 0 0 0 302 Sysmiss 2 Disaster management Choose no more than THREE 302 2 0 0 0 0 302 Sysmiss 2 Better employment opportunities for women Choose no more than TWO 286 18 0 1 0.185 0 233 1 53 Sysmiss 18 Greater access to micro-finance for the poor Choose no more than TWO 286 18 0 1 0.157 0 241 1 45 Sysmiss 18 Agricultural development Choose no more than TWO 286 18 0 1 0.336 0 190 1 96 Sysmiss 18 Greater access to health and nutrition for citizens Choose no more than TWO 286 18 0 1 0.0559 0 270 1 16 Sysmiss 18 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) Choose no more than TWO 286 18 0 1 0.36 0 183 1 103 Sysmiss 18 Greater voice and participation for citizens to help ensure greater accountability Choose no more than TWO 286 18 0 1 0.049 0 272 1 14 Sysmiss 18 Better opportunities for young people Choose no more than TWO 286 18 0 1 0.021 0 280 1 6 Sysmiss 18 Consistent economic growth Choose no more than TWO 286 18 0 1 0.206 0 227 1 59 Sysmiss 18 More reliable social safety net Choose no more than TWO 286 18 0 1 0.0175 0 281 1 5 Sysmiss 18 Greater equity of fiscal policy Choose no more than TWO 286 18 0 1 0.0175 0 281 1 5 Sysmiss 18 A growing middle class Choose no more than TWO 286 18 0 1 0.0629 0 268 1 18 Sysmiss 18 Better opportunity for the poor who live in rural areas Choose no more than TWO 286 18 0 1 0.108 0 255 1 31 Sysmiss 18 Better opportunity for the poor who live in urban areas Choose no more than TWO 286 18 0 0 0 0 286 Sysmiss 18 Education and training that better ensure job opportunity Choose no more than TWO 286 18 0.339 0 189 1 97 Sysmiss 18 Better quality public services Choose no more than TWO 286 18 0.042 0 274 1 12 Sysmiss 18 Other Choose no more than TWO 286 18 0 0 286 Sysmiss 18 How familiar are you with the work of the World Bank Group in Zambia? How familiar are you with the work of the World Bank Group in Zambia? 298 6 2 10 6.836 1 Not familiar at all 0 2 4 3 8 4 13 5 41 6 66 7 61 8 31 9 63 10 Extremely familiar 11 11 Don't know 0 Sysmiss 6 Overall, please rate your impression of the World Bank Group's effectiveness in Zambia. Overall, please rate your impression of the World Bank Group's effectiveness in Zambia. 282 22 2 10 6.596 1 Not effective at all 0 2 6 3 12 4 12 5 64 6 47 7 40 8 44 9 40 10 Very effective 17 11 Don't know 18 Sysmiss 4 To what extent do you believe the World Bank Group's staff is well prepared (e.g., skills, knowledge, and understanding of the country situation) to help Zambia solve its most complicated development challenges? To what extent do you believe the World Bank Group's staff is well prepared (e.g., skills, knowledge, and understanding of the country situation) to help Zambia solve its most complicated development challenges? 275 29 3 10 7.116 1 To no degree at all 0 3 6 4 12 5 34 6 54 7 44 8 54 9 53 10 To a very significant degree 18 11 Don't know 29 Health Choose no more than THREE 299 5 0 1 0.0635 0 280 1 19 Sysmiss 5 Trade and exports Choose no more than THREE 299 5 0 1 0.0936 0 271 1 28 Sysmiss 5 Foreign direct investment Choose no more than THREE 299 5 0 1 0.0769 0 276 1 23 Sysmiss 5 Education Choose no more than THREE 299 5 0 1 0.247 0 225 1 74 Sysmiss 5 Energy Choose no more than THREE 299 5 0 1 0.217 0 234 1 65 Sysmiss 5 Social protection (e.g., pensions, targeted social assistance focused on the most vulnerable) Choose no more than THREE 299 5 0 1 0.0334 0 289 1 10 Sysmiss 5 Crime and violence Choose no more than THREE 299 5 0 0 0 0 299 Sysmiss 5 Transport (e.g., roads, bridges, transportation) Choose no more than THREE 299 5 0 1 0.124 0 262 1 37 Sysmiss 5 Agricultural development Choose no more than THREE 299 5 0 1 0.408 0 177 1 122 Sysmiss 5 Global/regional integration Choose no more than THREE 299 5 0 0 0 0 299 Sysmiss 5 Gender equity Choose no more than THREE 299 5 0 1 0.11 0 266 1 33 Sysmiss 5 Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Choose no more than THREE 299 5 0 1 0.237 0 228 1 71 Sysmiss 5 Job creation/employment Choose no more than THREE 299 5 0 1 0.181 0 245 1 54 Sysmiss 5 Financial markets Choose no more than THREE 299 5 0 0 0 0 299 Sysmiss 5 Urban development Choose no more than THREE 299 5 0 0 0 0 299 Sysmiss 5 Environmental sustainability Choose no more than THREE 299 5 0 0 0 0 299 Sysmiss 5 Economic growth Choose no more than THREE 299 5 0 1 0.268 0 219 1 80 Sysmiss 5 Law and justice (e.g., judicial system) Choose no more than THREE 299 5 0 1 0.0201 0 293 1 6 Sysmiss 5 Regulatory framework Choose no more than THREE 299 5 0 0 0 0 299 Sysmiss 5 Communicable/non-communicable diseases Choose no more than THREE 299 5 0 1 0.00334 0 298 1 1 Sysmiss 5 Disaster management Choose no more than THREE 299 5 0 1 0.0201 0 293 1 6 Sysmiss 5 Equality of opportunity (i.e., equity) Choose no more than THREE 299 5 0 1 0.0602 0 281 1 18 Sysmiss 5 Private sector development Choose no more than THREE 299 5 0 1 0.194 0 241 1 58 Sysmiss 5 Water and sanitation Choose no more than THREE 299 5 0 1 0.0368 0 288 1 11 Sysmiss 5 Food security Choose no more than THREE 299 5 0 1 0.00669 0 297 1 2 Sysmiss 5 Climate change (e.g., mitigation, adaptation) Choose no more than THREE 299 5 0 1 0.0468 0 285 1 14 Sysmiss 5 Poverty reduction Choose no more than THREE 299 5 0 1 0.0535 0 283 1 16 Sysmiss 5 Rural development (e.g. access to electricity, safe drinking water, roads, connectivity and other services in the rural areas) Choose no more than THREE 299 5 0 1 0.328 0 201 1 98 Sysmiss 5 Anti-corruption Choose no more than THREE 299 5 0 1 0.0201 0 293 1 6 Sysmiss 5 Information and communications technology Choose no more than THREE 299 5 0 0 0 0 299 Sysmiss 5 Natural resource management (e.g., mining, copper) Choose no more than THREE 299 5 0 1 0.13 0 260 1 39 Sysmiss 5 Convening/Facilitating Choose only ONE 273 31 0 1 0.022 0 267 1 6 Sysmiss 31 Data Choose only ONE 273 31 0 0 0 0 273 Sysmiss 31 Policy advice, studies, analyses Choose only ONE 273 31 0 1 0.311 0 188 1 85 Sysmiss 31 Financial resources Choose only ONE 273 31 0 1 0.3 0 191 1 82 Sysmiss 31 Capacity development Choose only ONE 273 31 0 1 0.183 0 223 1 50 Sysmiss 31 Technical assistance Choose only ONE 273 31 0 1 0.139 0 235 1 38 Sysmiss 31 Mobilizing third party financial resources Choose only ONE 273 31 0 1 0.022 0 267 1 6 Sysmiss 31 Donor coordination Choose only ONE 273 31 0 1 0.022 0 267 1 6 Sysmiss 31 Linkage to non-Bank expertise (i.e., South-South knowledge sharing) Choose only ONE 273 31 0 0 0 0 273 Sysmiss 31 Other Choose only ONE 273 31 0 0 0 0 273 Sysmiss 31 Convening/Facilitating Choose only ONE 273 31 0 1 0.00733 0 271 1 2 Sysmiss 31 Data Choose only ONE 273 31 0 1 0.022 0 267 1 6 Sysmiss 31 Policy advice, studies, analyses Choose only ONE 273 31 0 1 0.0659 0 255 1 18 Sysmiss 31 Financial resources Choose only ONE 273 31 0 1 0.194 0 220 1 53 Sysmiss 31 Capacity development Choose only ONE 273 31 0 1 0.311 0 188 1 85 Sysmiss 31 Technical assistance Choose only ONE 273 31 0 1 0.165 0 228 1 45 Sysmiss 31 Mobilizing third party financial resources Choose only ONE 273 31 0 1 0.11 0 243 1 30 Sysmiss 31 Donor coordination Choose only ONE 273 31 0 1 0.0659 0 255 1 18 Sysmiss 31 Linkage to non-Bank expertise (i.e., South-South knowledge sharing) Choose only ONE 273 31 0 1 0.0586 0 257 1 16 Sysmiss 31 Other Choose only ONE 273 31 0 0 0 0 273 Sysmiss 31 Project implementation (or other organizational strengthening) If you have NO exposure to/experience in any of the areas listed below, please respond "Don't know" 249 55 2 10 6.847 1 Not effective at all 0 2 6 3 6 4 18 5 33 6 30 7 67 8 36 9 29 10 Very effective 24 11 Don't know 50 Sysmiss 5 Citizen engagement (incorporating citizens' voices into development) If you have NO exposure to/experience in any of the areas listed below, please respond "Don't know" 223 81 2 9 5.26 1 Not effective at all 0 2 12 3 24 4 60 5 39 6 26 7 29 8 14 9 19 10 Very effective 0 11 Don't know 65 Sysmiss 16 Policy formulation If you have NO exposure to/experience in any of the areas listed below, please respond "Don't know" 241 63 3 10 7.029 1 Not effective at all 0 3 12 4 17 5 26 6 27 7 46 8 60 9 34 10 Very effective 19 11 Don't know 47 Sysmiss 16 Project implementation (or other organizational strengthening) If you have NO exposure to/experience in any of the areas listed below, please respond "Don't know" 268 36 2 10 8.463 1 Not important at all 0 2 6 4 18 5 6 6 10 7 24 8 42 9 30 10 Very important 132 11 Don't know 27 Sysmiss 9 Citizen engagement (incorporating citizens' voices into development) If you have NO exposure to/experience in any of the areas listed below, please respond "Don't know" 273 31 1 10 7.85 1 Not important at all 6 2 6 3 6 4 18 5 11 6 24 7 34 8 17 9 48 10 Very important 103 11 Don't know 17 Sysmiss 14 Policy formulation If you have NO exposure to/experience in any of the areas listed below, please respond "Don't know" 273 31 3 10 8.319 1 Not important at all 0 3 6 4 12 5 12 6 12 7 12 8 77 9 47 10 Very important 95 11 Don't know 17 Sysmiss 14 Arrogant in its approach Choose no more than TWO 281 23 0 1 0.0783 0 259 1 22 Sysmiss 23 Choose no more than TWO 281 23 0 1 0.0214 0 275 1 6 Sysmiss 23 Not aligned with other donors' work Choose no more than TWO 281 23 0 1 0.00712 0 279 1 2 Sysmiss 23 Not aligned with country priorities Choose no more than TWO 281 23 0 1 0.0819 0 258 1 23 Sysmiss 23 The credibility of its knowledge/data Choose no more than TWO 281 23 0 1 0.0356 0 271 1 10 Sysmiss 23 World Bank Group's processes too complex Choose no more than TWO 281 23 0 1 0.221 0 219 1 62 Sysmiss 23 Not willing to honestly criticize policies and reform efforts in the country Choose no more than TWO 281 23 0 1 0.0925 0 255 1 26 Sysmiss 23 Too influenced by developed countries Choose no more than TWO 281 23 0 1 0.217 0 220 1 61 Sysmiss 23 Staff too inaccessible Choose no more than TWO 281 23 0 1 0.0427 0 269 1 12 Sysmiss 23 Not exploring alternative policy options Choose no more than TWO 281 23 0 1 0.0427 0 269 1 12 Sysmiss 23 Not collaborating enough with stakeholders outside the Government Choose no more than TWO 281 23 0 1 0.174 0 232 1 49 Sysmiss 23 Its advice and strategies do not lend themselves to practical problem solving Choose no more than TWO 281 23 0 1 0.146 0 240 1 41 Sysmiss 23 Not enough public disclosure of its work Choose no more than TWO 281 23 0 1 0.149 0 239 1 42 Sysmiss 23 Imposing technocratic solutions without regard to political realities Choose no more than TWO 281 23 0 1 0.206 0 223 1 58 Sysmiss 23 World Bank Group's processes too slow (e.g., too bureaucratic in its operational policies and procedures) Choose no more than TWO 281 23 0 1 0.178 0 231 1 50 Sysmiss 23 Not adequately sensitive to political/social realities in Zambia Choose no more than TWO 281 23 0 1 0.0854 0 257 1 24 Sysmiss 23 Other Choose no more than TWO 281 23 0 1 0.00712 0 279 1 2 Sysmiss 23 Don't know Choose no more than TWO 281 23 0 1 0.103 0 252 1 29 Sysmiss 23 Trust Fund management Choose no more than TWO 291 13 0 1 0.0412 0 279 1 12 Sysmiss 13 Knowledge products/services (analytical work, studies, surveys, etc.) Choose no more than TWO 291 13 0 1 0.158 0 245 1 46 Sysmiss 13 Technical assistance (advice, best practice, international experience, etc.) Choose no more than TWO 291 13 0 1 0.302 0 203 1 88 Sysmiss 13 Investment lending (financing specific projects) Choose no more than TWO 291 13 0 1 0.385 0 179 1 112 Sysmiss 13 Capacity development Choose no more than TWO 291 13 0 1 0.412 0 171 1 120 Sysmiss 13 Policy based lending/budget support to the Government Choose no more than TWO 291 13 0 1 0.258 0 216 1 75 Sysmiss 13 Multi-sectoral approaches Choose no more than TWO 291 13 0 1 0.302 0 203 1 88 Sysmiss 13 Other Choose no more than TWO 291 13 0 0 0 0 291 Sysmiss 13 Don't know Choose no more than TWO 291 13 0 1 0.0447 0 278 1 13 Sysmiss 13 Academia/think tanks/research institutes Choose no more than TWO 293 11 0 1 0.321 0 199 1 94 Sysmiss 11 Donor community Choose no more than TWO 293 11 0 1 0.0614 0 275 1 18 Sysmiss 11 Media Choose no more than TWO 293 11 0 1 0.0273 0 285 1 8 Sysmiss 11 Local Government Choose no more than TWO 293 11 0 1 0.307 0 203 1 90 Sysmiss 11 Private sector Choose no more than TWO 293 11 0 1 0.423 0 169 1 124 Sysmiss 11 Parliament Choose no more than TWO 293 11 0 1 0.0853 0 268 1 25 Sysmiss 11 NGOs/Community Based Organizations (CBOs) Choose no more than TWO 293 11 0 1 0.304 0 204 1 89 Sysmiss 11 Youth/university groups Choose no more than TWO 293 11 0 1 0.0614 0 275 1 18 Sysmiss 11 Beneficiaries (i.e., communities) Choose no more than TWO 293 11 0 1 0.369 0 185 1 108 Sysmiss 11 Foundations Choose no more than TWO 293 11 0 0 0 0 293 Sysmiss 11 Other Choose no more than TWO 293 11 0 0 0 0 293 Sysmiss 11 Don't know Choose no more than TWO 293 11 0 0 0 0 293 Sysmiss 11 Overall the World Bank Group currently plays a relevant role in development in Zambia 289 15 3 10 7.647 1 Strongly disagree 0 3 12 5 24 6 58 7 40 8 51 9 22 10 Strongly agree 82 11 Don't know 10 Sysmiss 5 The World Bank Group's work is aligned with what I consider the development priorities for Zambia 283 21 2 10 6.442 1 Strongly disagree 0 2 18 3 2 4 30 5 42 6 44 7 58 8 46 9 17 10 Strongly agree 26 11 Don't know 5 Sysmiss 16 The World Bank Group supports programs and strategies that are realistic for Zambia 283 21 2 10 6.385 1 Strongly disagree 0 2 6 4 36 5 67 6 52 7 40 8 40 9 16 10 Strongly agree 26 11 Don't know 5 Sysmiss 16 The World Bank Group treats clients and stakeholders in Zambia with respect 257 47 2 10 6.724 1 Strongly disagree 0 2 12 3 6 4 12 5 36 6 49 7 40 8 54 9 28 10 Strongly agree 20 11 Don't know 25 Sysmiss 22 Responsiveness 262 42 2 10 6.397 1 To no degree at all 0 2 6 3 6 4 18 5 56 6 68 7 33 8 33 9 29 10 To a very significant degree 13 11 Don't know 30 Sysmiss 12 Flexibility (in terms of the institution's products and services) 244 60 2 10 5.381 1 To no degree at all 0 2 18 3 12 4 63 5 41 6 46 7 24 8 22 9 16 10 To a very significant degree 2 11 Don't know 36 Sysmiss 24 Flexibility (in terms of changing country circumstances) 251 53 2 10 5.57 1 To no degree at all 0 2 18 3 18 4 42 5 41 6 50 7 36 8 33 9 11 10 To a very significant degree 2 11 Don't know 30 Sysmiss 23 Being inclusive 264 40 2 10 5.92 1 To no degree at all 0 2 18 3 24 4 12 5 72 6 43 7 34 8 12 9 35 10 To a very significant degree 14 11 Don't know 16 Sysmiss 24 280 24 1 10 6.593 1 To no degree at all 6 2 6 3 22 4 35 5 30 6 24 7 36 8 44 9 46 10 To a very significant degree 31 11 Don't know 6 Sysmiss 18 Staff accessibility 264 40 1 10 5.602 1 To no degree at all 24 4 56 5 62 6 41 7 32 8 2 9 35 10 To a very significant degree 12 11 Don't know 16 Sysmiss 24 Straightforwardness and honesty 240 64 3 10 6.921 1 To no degree at all 0 3 11 4 16 5 35 6 36 7 33 8 53 9 42 10 To a very significant degree 14 11 Don't know 40 Sysmiss 24 Ease of access to the people at the World Bank Group who are making decisions important to my work 272 32 1 10 5.699 1 To no degree at all 24 2 12 3 28 4 36 5 31 6 40 7 16 8 18 9 47 10 To a very significant degree 20 11 Don't know 14 Sysmiss 18 Collaboration with civil society 230 74 1 10 5.761 1 To no degree at all 6 2 6 3 11 4 45 5 37 6 48 7 40 9 29 10 To a very significant degree 8 11 Don't know 50 Sysmiss 24 Collaboration with the Government 278 26 2 10 7.993 1 To no degree at all 0 2 6 4 6 5 10 6 29 7 36 8 57 9 86 10 To a very significant degree 48 11 Don't know 14 Sysmiss 12 Collaboration with other donors and development partners 252 52 4 10 7.687 1 To no degree at all 0 4 22 5 12 6 34 7 30 8 47 9 71 10 To a very significant degree 36 11 Don't know 28 Sysmiss 24 Collaboration with the private sector 224 80 3 10 6.277 1 To no degree at all 0 3 6 4 36 5 41 6 52 7 35 8 17 9 24 10 To a very significant degree 13 11 Don't know 52 Sysmiss 28 The speed in which it gets things accomplished on the ground 258 46 2 10 5.705 1 To no degree at all 0 2 6 3 29 4 43 5 47 6 47 7 44 8 19 9 6 10 To a very significant degree 17 11 Don't know 28 Sysmiss 18 Being a long-term partner 280 24 2 10 8.196 1 To no degree at all 0 2 6 3 6 4 6 5 6 6 12 7 35 8 48 9 100 10 To a very significant degree 61 11 Don't know 6 Sysmiss 18 To be a more effective development partner in Zambia, do you believe that the World Bank Group should have...? To be a more effective development partner in Zambia, do you believe that the World Bank Group should have… ? Select only ONE response 287 17 1.383 1 More local presence 195 2 The current level of local presence is adequate 80 3 Less local presence 6 4 Don't know 6 Sysmiss 17 Poor donor coordination Choose no more than TWO 290 14 0 1 0.0621 0 272 1 18 Sysmiss 14 The World Bank Group does not do adequate follow through/follow-up Choose no more than TWO 290 14 0 1 0.069 0 270 1 20 Sysmiss 14 The World Bank Group works too slowly Choose no more than TWO 290 14 0 1 0.0414 0 278 1 12 Sysmiss 14 The Government works inefficiently Choose no more than TWO 290 14 0 1 0.317 0 198 1 92 Sysmiss 14 The World Bank Group is not sensitive enough to political/social realities on the ground Choose no more than TWO 290 14 0 1 0.331 0 194 1 96 Sysmiss 14 Lack of/inadequate levels of capacity in Government Choose no more than TWO 290 14 0 1 0.279 0 209 1 81 Sysmiss 14 There is not an adequate level of citizen/civil society participation Choose no more than TWO 290 14 0 1 0.303 0 202 1 88 Sysmiss 14 Political pressures and obstacles Choose no more than TWO 290 14 0 1 0.128 0 253 1 37 Sysmiss 14 Reforms are not well thought out in light of country challenges Choose no more than TWO 290 14 0 1 0.386 0 178 1 112 Sysmiss 14 Other Choose no more than TWO 290 14 0 1 0.0207 0 284 1 6 Sysmiss 14 Anti-corruption 268 36 1 10 7.164 1 Not important at all 18 3 6 4 17 5 28 6 24 7 32 8 51 9 20 10 Very important 72 11 Don't know 0 Sysmiss 36 Information and communications technology 260 44 3 10 7.915 1 Not important at all 0 3 6 4 16 5 6 6 24 7 52 8 40 9 42 10 Very important 74 11 Don't know 6 Sysmiss 38 Transport (e.g., roads, bridges, transportation) 275 29 1 10 8.335 1 Not important at all 6 4 6 5 18 6 12 7 28 8 53 9 40 10 Very important 112 11 Don't know 0 Sysmiss 29 Crime and violence 266 38 1 10 5.03 1 Not important at all 42 2 6 3 23 4 36 5 41 6 41 7 36 8 18 9 6 10 Very important 17 11 Don't know 6 Sysmiss 32 Law and justice (e.g., judicial system) 268 36 1 10 6.313 1 Not important at all 12 3 12 4 34 5 41 6 40 7 51 8 26 9 22 10 Very important 30 11 Don't know 6 Sysmiss 30 Urban development 260 44 2 10 8.077 1 Not important at all 0 2 6 5 12 6 36 7 22 8 68 9 46 10 Very important 70 11 Don't know 0 Sysmiss 44 Environmental sustainability 270 34 2 10 8.381 1 Not important at all 0 2 6 3 6 5 6 6 18 7 25 8 62 9 46 10 Very important 101 11 Don't know 0 Sysmiss 34 Regulatory framework 274 30 1 10 7.562 1 Not important at all 12 4 12 5 29 6 23 7 42 8 48 9 29 10 Very important 79 11 Don't know 0 Sysmiss 30 Communicable/non-communicable diseases 266 38 1 10 7.214 1 Not important at all 12 3 6 4 10 5 37 6 23 7 53 8 29 9 37 10 Very important 59 11 Don't know 0 Sysmiss 38 Poverty reduction 270 34 4 10 8.978 1 Not important at all 0 4 6 6 12 7 17 8 38 9 65 10 Very important 132 11 Don't know 4 Sysmiss 30 Gender equity 268 36 1 10 7.653 1 Not important at all 6 2 6 5 37 6 21 7 19 8 86 9 29 10 Very important 64 11 Don't know 4 Sysmiss 32 Private sector development 278 26 5 10 8.827 1 Not important at all 0 5 24 6 18 8 40 9 54 10 Very important 142 11 Don't know 2 Sysmiss 24 Foreign direct investment 274 30 4 10 8.004 1 Not important at all 0 4 12 5 35 6 7 7 44 8 34 9 72 10 Very important 70 11 Don't know 0 Sysmiss 30 Water and sanitation 274 30 4 10 8.515 1 Not important at all 0 4 6 6 14 7 38 8 60 9 81 10 Very important 75 11 Don't know 0 Sysmiss 30 Trade and exports 270 34 4 10 7.959 1 Not important at all 0 4 12 5 11 6 48 7 22 8 73 9 20 10 Very important 84 11 Don't know 2 Sysmiss 32 Economic growth 270 34 2 10 8.9 1 Not important at all 0 2 6 4 6 6 18 7 4 8 36 9 57 10 Very important 143 11 Don't know 4 Sysmiss 30 Energy 282 22 5 10 8.901 1 Not important at all 0 5 12 6 14 7 12 8 47 9 64 10 Very important 133 11 Don't know 0 Sysmiss 22 Disaster management 268 36 1 10 7.149 1 Not important at all 6 2 6 3 10 4 14 5 28 6 20 7 50 8 66 9 6 10 Very important 62 11 Don't know 4 Sysmiss 32 Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) 274 30 4 10 8.361 1 Not important at all 0 4 6 5 18 6 41 7 5 8 51 9 42 10 Very important 111 11 Don't know 0 Sysmiss 30 Job creation/employment 278 26 2 10 8.496 1 Not important at all 0 2 6 5 6 6 26 7 36 8 48 9 32 10 Very important 124 11 Don't know 0 Sysmiss 26 Financial markets 260 44 4 10 7.877 1 Not important at all 0 4 6 5 24 6 24 7 49 8 57 9 39 10 Very important 61 11 Don't know 0 Sysmiss 44 Equality of opportunity (i.e., equity) 266 38 2 10 7.808 1 Not important at all 0 2 6 3 6 4 16 5 16 6 18 7 28 8 49 9 63 10 Very important 64 11 Don't know 6 Sysmiss 32 Health 278 26 4 10 8.504 1 Not important at all 0 4 4 5 2 6 23 7 29 8 76 9 51 10 Very important 93 11 Don't know 0 Sysmiss 26 Rural development (e.g. access to electricity, safe drinking water, roads, connectivity and other services in the rural areas) 282 22 6 10 9.34 1 Not important at all 0 6 5 7 6 8 30 9 88 10 Very important 153 11 Don't know 0 Sysmiss 22 Global/regional integration 268 36 3 10 7.813 1 Not important at all 0 3 6 4 6 5 23 6 31 7 33 8 52 9 66 10 Very important 51 11 Don't know 4 Sysmiss 32 Food security 268 36 1 10 8.504 1 Not important at all 6 5 2 6 17 7 23 8 71 9 58 10 Very important 91 11 Don't know 4 Sysmiss 32 Education 278 26 1 10 8.716 1 Not important at all 6 4 4 6 23 7 12 8 44 9 63 10 Very important 126 11 Don't know 0 Sysmiss 26 Social protection (e.g., pensions, targeted social assistance focused on the most vulnerable) 266 38 1 10 7.492 1 Not important at all 6 3 10 5 35 6 23 7 29 8 71 9 47 10 Very important 45 11 Don't know 0 Sysmiss 38 Climate change (e.g., mitigation, adaptation) 276 28 1 10 8.243 1 Not important at all 6 4 6 5 6 6 23 7 23 8 73 9 58 10 Very important 81 11 Don't know 0 Sysmiss 28 Agricultural development 282 22 5 10 9.206 1 Not important at all 0 5 6 6 6 7 11 8 30 9 77 10 Very important 152 11 Don't know 0 Sysmiss 22 Natural resource management (e.g., mining, copper) 274 30 2 10 8.051 1 Not important at all 0 2 6 5 12 6 37 7 44 8 51 9 44 10 Very important 80 11 Don't know 0 Sysmiss 30 Anti-corruption If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 143 161 1 10 4.65 1 Not effective at all 18 2 6 3 13 4 30 5 28 6 12 7 28 8 6 10 Very effective 2 11 Don't know 132 Sysmiss 29 Information and communications technology If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 142 162 1 10 5.289 1 Not effective at all 6 2 6 3 6 4 36 5 23 6 34 7 12 8 11 10 Very effective 8 11 Don't know 119 Sysmiss 43 Transport (e.g., roads, bridges, transportation) If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 220 84 1 10 7.018 1 Not effective at all 6 2 12 4 12 5 18 6 29 7 46 8 31 9 28 10 Very effective 38 11 Don't know 65 Sysmiss 19 Crime and violence If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 125 179 1 7 3.592 1 Not effective at all 18 2 14 3 28 4 34 5 5 6 24 7 2 10 Very effective 0 11 Don't know 148 Sysmiss 31 Law and justice (e.g., judicial system) If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 147 157 2 10 5.048 1 Not effective at all 0 2 12 3 17 4 32 5 34 6 18 7 19 8 11 10 Very effective 4 11 Don't know 115 Sysmiss 42 Urban development If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 189 115 1 10 6.656 1 Not effective at all 6 4 30 5 17 6 29 7 40 8 26 9 25 10 Very effective 16 11 Don't know 84 Sysmiss 31 Environmental sustainability If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 220 84 3 10 6.895 1 Not effective at all 0 3 6 4 23 5 20 6 35 7 40 8 55 9 33 10 Very effective 8 11 Don't know 59 Sysmiss 25 Regulatory framework If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 207 97 1 10 6.604 1 Not effective at all 6 3 12 4 22 5 13 6 42 7 26 8 49 9 24 10 Very effective 13 11 Don't know 66 Sysmiss 31 Communicable/non-communicable diseases If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 181 123 1 10 6.122 1 Not effective at all 6 2 5 3 12 4 24 5 25 6 12 7 49 8 23 9 14 10 Very effective 11 11 Don't know 98 Sysmiss 25 Poverty reduction If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 234 70 4 10 7.137 1 Not effective at all 0 4 12 5 30 6 63 7 31 8 36 9 31 10 Very effective 31 11 Don't know 51 Sysmiss 19 Gender equity If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 180 124 2 10 5.928 1 Not effective at all 0 2 6 3 12 4 19 5 35 6 43 7 38 8 10 9 6 10 Very effective 11 11 Don't know 93 Sysmiss 31 Private sector development If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 220 84 3 10 6.764 1 Not effective at all 0 3 6 4 23 5 30 6 23 7 76 8 25 9 12 10 Very effective 25 11 Don't know 53 Sysmiss 31 Foreign direct investment If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 193 111 3 10 6.891 1 Not effective at all 0 3 6 4 6 5 35 6 29 7 37 8 57 9 6 10 Very effective 17 11 Don't know 80 Sysmiss 31 Water and sanitation If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 204 100 4 10 7.333 1 Not effective at all 0 4 12 5 18 6 25 7 30 8 92 9 8 10 Very effective 19 11 Don't know 69 Sysmiss 31 Trade and exports If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 183 121 3 10 6.47 1 Not effective at all 0 3 6 4 18 5 29 6 43 7 37 8 29 9 10 10 Very effective 11 11 Don't know 90 Sysmiss 31 Economic growth If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 216 88 4 10 7.417 1 Not effective at all 0 4 6 5 20 6 51 7 44 8 28 9 30 10 Very effective 37 11 Don't know 57 Sysmiss 31 Energy If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 220 84 4 10 7.841 1 Not effective at all 0 4 6 5 24 6 17 7 25 8 71 9 34 10 Very effective 43 11 Don't know 59 Sysmiss 25 Disaster management If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 170 134 1 10 5.659 1 Not effective at all 6 2 18 3 6 4 20 5 22 6 41 7 12 8 28 9 12 10 Very effective 5 11 Don't know 109 Sysmiss 25 Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 232 72 3 10 7.125 1 Not effective at all 0 3 6 4 6 5 30 6 52 7 35 8 43 9 40 10 Very effective 20 11 Don't know 47 Sysmiss 25 Job creation/employment If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 197 107 2 10 5.924 1 Not effective at all 0 2 18 4 17 5 58 6 25 7 43 8 10 9 18 10 Very effective 8 11 Don't know 71 Sysmiss 36 Financial markets If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 165 139 3 10 5.952 1 Not effective at all 0 3 6 4 28 5 28 6 43 7 44 8 4 9 6 10 Very effective 6 11 Don't know 108 Sysmiss 31 Equality of opportunity (i.e., equity) If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 166 138 2 9 5.506 1 Not effective at all 0 2 6 3 36 4 19 5 28 6 19 7 23 8 12 9 23 10 Very effective 0 11 Don't know 101 Sysmiss 37 Health If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 216 88 3 10 7.37 1 Not effective at all 0 3 6 4 6 5 28 6 32 7 23 8 55 9 43 10 Very effective 23 11 Don't know 69 Sysmiss 19 Rural development (e.g. access to electricity, safe drinking water, roads, connectivity and other services in the rural areas) If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 210 94 2 10 7.2 1 Not effective at all 0 2 6 3 6 4 12 5 17 6 37 7 23 8 37 9 50 10 Very effective 22 11 Don't know 63 Sysmiss 31 Global/regional integration If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 182 122 3 10 6.379 1 Not effective at all 0 3 24 4 11 5 25 6 28 7 35 8 30 9 23 10 Very effective 6 11 Don't know 97 Sysmiss 25 Food security If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 203 101 2 10 6.695 1 Not effective at all 0 2 12 3 6 4 8 5 35 6 17 7 48 8 38 9 22 10 Very effective 17 11 Don't know 65 Sysmiss 36 Education If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 230 74 2 10 6.717 1 Not effective at all 0 2 12 4 6 5 47 6 20 7 60 8 54 9 20 10 Very effective 11 11 Don't know 51 Sysmiss 23 Social protection (e.g., pensions, targeted social assistance focused on the most vulnerable) If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 171 133 2 10 5.906 1 Not effective at all 0 2 18 3 6 4 6 5 47 6 25 7 29 8 22 9 12 10 Very effective 6 11 Don't know 96 Sysmiss 37 Climate change (e.g., mitigation, adaptation) If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 214 90 1 10 6.762 1 Not effective at all 6 4 18 5 32 6 30 7 47 8 43 9 24 10 Very effective 14 11 Don't know 71 Sysmiss 19 Agricultural development If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 222 82 3 10 7.108 1 Not effective at all 0 3 18 4 12 5 16 6 42 7 25 8 37 9 47 10 Very effective 25 11 Don't know 63 Sysmiss 19 Natural resource management (e.g., mining, copper) If you have NO exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 214 90 2 10 6.299 1 Not effective at all 0 2 6 3 18 4 17 5 35 6 16 7 71 8 15 9 34 10 Very effective 2 11 Don't know 65 Sysmiss 25 Where are the World Bank Group's decisions made primarily that support the program in Zambia? Where are the World Bank Group's decisions made primarily that support the program in Zambia? Select only ONE response 296 8 1.639 1 At the Headquarters (in Washington D.C.) 176 2 In the country 51 3 Don't know 69 Sysmiss 8 To what extent does the World Bank Group's work help to achieve development results in Zambia? To what extent does the World Bank Group's work help to achieve development results in Zambia? 273 31 3 10 6.549 1 To no degree at all 0 3 6 4 23 5 32 6 97 7 44 8 35 9 12 10 To a very significant degree 24 11 Don't know 23 Sysmiss 8 The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, etc.) meet the needs of Zambia 245 59 2 10 5.82 1 Strongly disagree 0 2 6 3 6 4 24 5 92 6 54 7 16 8 24 9 18 10 Strongly agree 5 11 Don't know 49 Sysmiss 10 The World Bank Group meets Zambia's needs for knowledge services (e.g., research, analysis, data, technical assistance) 252 52 2 10 6.524 1 Strongly disagree 0 2 6 4 35 5 33 6 42 7 73 8 25 9 16 10 Strongly agree 22 11 Don't know 35 Sysmiss 17 To what extent do you believe the World Bank Group measures and corrects its work in real time in Zambia? To what extent do you believe the World Bank Group measures and corrects its work in real time in Zambia? 208 96 3 9 5.981 1 To no degree at all 0 3 4 4 22 5 68 6 25 7 64 8 19 9 6 10 To a very significant degree 0 11 Don't know 87 Sysmiss 9 How frequently do you consult World Bank Group's knowledge work and activities in the work you do? How frequently do you consult World Bank Group's knowledge work and activities in the work you do? 291 13 3.103 1 Weekly 25 2 Monthly 72 3 A few times a year 82 4 Rarely 72 5 Never 40 Sysmiss 13 Are timely 218 86 3 9 6.179 1 To no degree at all 0 3 12 4 5 5 52 6 58 7 57 8 22 9 12 10 To a very significant degree 0 11 Don't know 65 Sysmiss 21 Include appropriate level of stakeholder involvement during preparation 245 59 2 10 6.192 1 To no degree at all 0 2 6 3 30 4 12 5 52 6 27 7 42 8 40 9 29 10 To a very significant degree 7 11 Don't know 38 Sysmiss 21 Lead to practical solutions 261 43 2 10 6.238 1 To no degree at all 0 2 6 3 12 4 17 5 63 6 58 7 35 8 39 9 18 10 To a very significant degree 13 11 Don't know 16 Sysmiss 27 Are accessible (well written and easy to understand) 267 37 2 10 6.895 1 To no degree at all 0 2 6 4 23 5 36 6 51 7 47 8 44 9 30 10 To a very significant degree 30 11 Don't know 10 Sysmiss 27 Are source of relevant information on global good practices 261 43 4 10 7.728 1 To no degree at all 0 4 6 5 24 6 28 7 61 8 55 9 32 10 To a very significant degree 55 11 Don't know 10 Sysmiss 33 Are adequately disseminated 255 49 2 10 6.122 1 To no degree at all 0 2 14 3 18 4 18 5 49 6 38 7 49 8 41 9 17 10 To a very significant degree 11 11 Don't know 16 Sysmiss 33 Are adaptable to Zambia's specific development challenges and country circumstances 261 43 1 10 6.241 1 To no degree at all 6 3 18 4 11 5 60 6 44 7 65 8 26 9 12 10 To a very significant degree 19 11 Don't know 16 Sysmiss 27 Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 274 30 3 10 6.5 1 Not significant at all 0 3 12 4 6 5 44 6 94 7 57 8 31 9 10 10 Very significant 20 11 Don't know 17 Sysmiss 13 Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 274 30 3 10 7.354 1 Very low technical quality 0 3 6 4 17 5 17 6 40 7 74 8 48 9 18 10 Very high technical quality 54 11 Don't know 17 Sysmiss 13 The World Bank Group disburses funds promptly 195 109 2 10 6.19 1 Strongly disagree 0 2 6 3 11 4 12 5 34 6 62 7 26 8 25 10 Strongly agree 19 11 Don't know 90 Sysmiss 19 The World Bank Group effectively monitors and evaluates the projects and programs it supports 236 68 2 10 7.436 1 Strongly disagree 0 2 6 3 6 5 28 6 27 7 49 8 48 9 24 10 Strongly agree 48 11 Don't know 43 Sysmiss 25 The World Bank Group's approvals and reviews are done in a timely fashion 211 93 2 10 6.062 1 Strongly disagree 0 2 6 3 17 4 12 5 53 6 21 7 59 8 29 9 8 10 Strongly agree 6 11 Don't know 74 Sysmiss 19 The World Bank Group's 'Safeguard Policy' requirements are reasonable 179 125 1 10 6.793 1 Strongly disagree 6 4 17 5 23 6 34 7 27 8 34 9 18 10 Strongly agree 20 11 Don't know 100 Sysmiss 25 The World Bank Group's conditions on its lending are reasonable 200 104 1 10 6.175 1 Strongly disagree 6 2 12 3 5 4 12 5 53 6 17 7 24 8 40 9 23 10 Strongly agree 8 11 Don't know 73 Sysmiss 31 The World Bank Group takes decisions quickly in Zambia 202 102 3 10 6.198 1 Strongly disagree 0 3 12 4 45 5 28 6 24 7 33 8 31 9 17 10 Strongly agree 12 11 Don't know 71 Sysmiss 31 Working with the World Bank Group increases Zambia's institutional capacity 273 31 3 10 7.344 1 Strongly disagree 0 3 12 4 11 5 18 6 45 7 44 8 66 9 41 10 Strongly agree 36 11 Don't know 12 Sysmiss 19 Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group makes appropriate use of them 211 93 1 10 6.517 1 Strongly disagree 6 2 6 3 6 4 26 5 24 6 39 7 32 8 23 9 17 10 Strongly agree 32 11 Don't know 68 Sysmiss 25 The World Bank Group provides effective implementation support (i.e., supervision of projects) 235 69 2 10 7.03 1 Strongly disagree 0 2 6 3 6 4 15 5 40 6 18 7 46 8 40 9 28 10 Strongly agree 36 11 Don't know 44 Sysmiss 25 To what extent do you believe that the World Bank Group's work helps to find solutions that promote private public partnerships in Zambia? To what extent do you believe that the World Bank Group's work helps to find solutions that promote private public partnerships in Zambia? 220 84 2 10 6.123 1 To no degree at all 0 2 6 3 24 4 16 5 28 6 60 7 35 8 19 9 18 10 To a very significant degree 14 11 Don't know 71 Sysmiss 13 Which of the following best describes the way the World Bank Group operates in Zambia? Which of the following best describes the way the World Bank Group operates in Zambia? Select only one response 285 19 3.098 1 The World Bank Group takes too much risk in engaging with it 6 2 The World Bank Group does not take enough risk in engaging w 69 3 The World Bank Group’s approach to risk is appropriate wit 101 4 Don't know 109 Sysmiss 19 Which of the following best describes the WBG's support in Zambia? Which of the following best describes the WBG's support in Zambia? Select only one response 289 15 1.606 1 The World Bank Group is sufficiently selective and focuses o 159 2 The World Bank Group is not sufficiently selective in Zambia 85 3 Don’t know 45 Sysmiss 15 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) Choose no more than TWO 285 19 0 1 0.13 0 248 1 37 Sysmiss 19 Provide more adequate data/knowledge/statistics/figures on Zambia's economy Choose no more than TWO 285 19 0 1 0.0737 0 264 1 21 Sysmiss 19 Offer more innovative financial products Choose no more than TWO 285 19 0 1 0.0842 0 261 1 24 Sysmiss 19 Ensure greater selectivity in its work Choose no more than TWO 285 19 0 1 0.0351 0 275 1 10 Sysmiss 19 Reach out more to groups outside of Government Choose no more than TWO 285 19 0 1 0.474 0 150 1 135 Sysmiss 19 Work faster Choose no more than TWO 285 19 0 1 0.0877 0 260 1 25 Sysmiss 19 Increase the level of capacity development in the country Choose no more than TWO 285 19 0 1 0.34 0 188 1 97 Sysmiss 19 Improve the quality of its experts as related to Zambia's specific challenges Choose no more than TWO 285 19 0 1 0.204 0 227 1 58 Sysmiss 19 Offer more innovative knowledge services Choose no more than TWO 285 19 0 1 0.0421 0 273 1 12 Sysmiss 19 Collaborate more effectively with Government clients (e.g., national, state, local) Choose no more than TWO 285 19 0 1 0.0947 0 258 1 27 Sysmiss 19 Reduce the complexity of obtaining World Bank Group financing Choose no more than TWO 285 19 0 1 0.295 0 201 1 84 Sysmiss 19 Other Choose no more than TWO 285 19 0 1 0.0211 0 279 1 6 Sysmiss 19 When considering the combination of services that the World Bank Group offers in Zambia, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Zambia? When considering the combination of services that the World Bank Group offers in Zambia, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Zambia? Select only ONE response 268 36 3.246 1 Financial services 74 2 Knowledge products 42 3 Convening services 28 4 None of the above 6 5 The combination is appropriate for Zambia 104 6 Don't know 14 Sysmiss 36 Periodicals Choose no more than TWO 297 7 0 1 0.162 0 249 1 48 Sysmiss 7 International newspapers Choose no more than TWO 297 7 0 1 0.0202 0 291 1 6 Sysmiss 7 International radio Choose no more than TWO 297 7 0 1 0.0337 0 287 1 10 Sysmiss 7 National radio Choose no more than TWO 297 7 0 1 0.172 0 246 1 51 Sysmiss 7 Local/community radio Choose no more than TWO 297 7 0 1 0.0202 0 291 1 6 Sysmiss 7 Commercial radio Choose no more than TWO 297 7 0 0 0 0 297 Sysmiss 7 Local television Choose no more than TWO 297 7 0 1 0.273 0 216 1 81 Sysmiss 7 International television Choose no more than TWO 297 7 0 1 0.101 0 267 1 30 Sysmiss 7 Local newspapers Choose no more than TWO 297 7 0 1 0.508 0 146 1 151 Sysmiss 7 Internet Choose no more than TWO 297 7 0 1 0.505 0 147 1 150 Sysmiss 7 Social media (blogs, Facebook, Twitter, YouTube, Flickr) Choose no more than TWO 297 7 0.0404 0 285 1 12 Sysmiss 7 Other Choose no more than TWO 297 7 0.121 0 261 1 36 Sysmiss 7 Direct contact with World Bank Group (i.e., face to face meetings/discussions) Choose no more than TWO 292 12 0 1 0.253 0 218 1 74 Sysmiss 12 e-Newsletters Choose no more than TWO 292 12 0 1 0.264 0 215 1 77 Sysmiss 12 World Bank Group's seminars/workshops/ conferences Choose no more than TWO 292 12 0 1 0.349 0 190 1 102 Sysmiss 12 World Bank Group's publications and other written materials Choose no more than TWO 292 12 0 1 0.479 0 152 1 140 Sysmiss 12 World Bank Group's website Choose no more than TWO 292 12 0 1 0.411 0 172 1 120 Sysmiss 12 Social media (blogs, Facebook, Twitter, YouTube, Flickr) Choose no more than TWO 292 12 0 1 0.0719 0 271 1 21 Sysmiss 12 Mobile phones Choose no more than TWO 292 12 0 1 0.0959 0 264 1 28 Sysmiss 12 Other Choose no more than TWO 292 12 0 1 0.0274 0 284 1 8 Sysmiss 12 Are you aware of the World Bank Group's Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions? Are you aware of the World Bank Group's Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions? 292 12 1.849 1 Yes 44 2 No 248 Sysmiss 12 Have you requested information from the World Bank Group on its activities in the past year? Have you requested information from the World Bank Group on its activities in the past year? If YES please go to Question G5; if NO please go to G6 286 18 1.783 1 Yes 62 2 No 224 Sysmiss 18 Were you able to obtain this information? Were you able to obtain this information? 62 242 1 1 Yes 62 2 No 0 Sysmiss 242 Do you have access to the Internet? Do you have access to the Internet? 285 19 1.035 1 Yes 275 2 No 10 Sysmiss 19 Do you use/have you used the World Bank Group website? Do you use/have you used the World Bank Group website? 290 14 1.245 1 Yes 219 2 No 71 Sysmiss 14 Which Internet connection do you use primarily when visiting a World Bank Group website? Which Internet connection do you use primarily when visiting a World Bank Group website? 257 47 1.121 1 High speed/WiFi 226 2 Dial-up 31 Sysmiss 47 I find the World Bank Group's websites easy to navigate. 237 67 1 10 7.186 1 Strongly disagree 7 2 8 3 7 4 12 5 21 6 24 7 36 8 41 9 28 10 Strongly agree 53 11 Don't know 49 Sysmiss 18 I find the information on the World Bank Group's websites useful. 230 74 1 10 7.665 1 Strongly disagree 6 3 7 5 29 6 14 7 38 8 37 9 45 10 Strongly agree 54 11 Don't know 47 Sysmiss 27 The World Bank Group's social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) are valuable sources of information about the institution 102 202 3 10 6.961 1 Strongly disagree 0 3 7 4 1 5 21 6 6 7 27 8 12 9 21 10 Strongly agree 7 11 Don't know 178 Sysmiss 24 When I need information from the World Bank Group I know how to find it 232 72 1 10 6.082 1 Strongly disagree 15 2 28 3 9 4 7 5 37 6 26 7 28 8 18 9 36 10 Strongly agree 28 11 Don't know 48 Sysmiss 24 The World Bank Group is responsive to my information requests and inquiries 167 137 1 10 6.509 1 Strongly disagree 6 3 11 4 19 5 24 6 26 7 20 8 16 9 22 10 Strongly agree 23 11 Don't know 112 Sysmiss 25 Which of the following best describes your current position? Which of the following best describes your current position? Select only ONE response 296 8 8.186 1 Office of the President, Vice President 6 2 Office of Minister 0 3 Office of Parliamentarian 0 4 Employee of a Ministry, Ministerial Department or Implementa 93 5 PMU overseeing implementation of project/Consultant/Contract 25 6 Local Government Office or Staff 7 7 Bilateral/ Multilateral Agency 28 8 Private Sector Organization 18 9 Private Foundation 0 10 Financial Sector/Private Bank 16 11 NGO/ Community Based Organization 34 12 Media 13 13 Independent Government Institution 25 14 Trade Union 0 15 Faith-Based Group 11 16 Youth Group 6 17 Academia/Research Institute/Think Tank 2 18 Judiciary Branch 0 19 Other 12 Sysmiss 8 Please identify the primary specialization of your work. Please identify the primary specialization of your work. Select only ONE response 297 7 12.899 1 Water 2 2 Social protection and labor 0 3 Fragility, conflict and violence 5 4 Environment and natural resources 15 5 Public-private partnerships 1 6 Education 13 7 Health, nutrition, and population 5 8 Energy and extractives 16 9 Macroeconomics and fiscal management 32 10 Trade and competitiveness 18 11 Finance and markets 23 12 Gender 19 13 Transport and ICT 31 14 Social, Urban, Rural & Resilience 1 15 Governance 31 16 Poverty 7 17 Jobs 0 18 Agriculture 11 19 Climate Change 0 20 Generalist (specialized in multiple sectors) 40 21 Other 27 Sysmiss 7 Which one of the following best describes your level of interaction with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? Which one of the following best describes your level of interaction with the World Bank Group (IBRD, IDA, IFC, or MIGA) in your country? Select only ONE response 294 10 2.415 1 I currently collaborate with the World Bank Group 78 2 I have previously collaborated with the World Bank Group 66 3 Both of the above (I currently collaborate and previously ha 100 4 I have never collaborated with the World Bank Group 50 Sysmiss 10 Which of the following agencies of the World Bank Group do you primarily engage with in Zambia? Which of the following agencies of the World Bank Group do you primarily engage with in Zambia? Select only ONE response 245 59 1.424 1 The World Bank (IDA) 189 2 The International Finance Corporation (IFC) 28 3 The Multilateral Investment Guarantee Agency (MIGA) 8 4 Other 20 Sysmiss 59 Do your projects involve both the World Bank and the IFC? Do your projects involve both the World Bank and the IFC? If YES please go to Question H6; If NO please go to H7 238 66 1.761 1 Yes 57 2 No 181 Sysmiss 66 If yes, what was your view of how the two institutions work together in Zambia? If yes, what was your view of how the two institutions work together in Zambia? Select only ONE response 57 247 1.982 1 The two institutions work well together 32 2 The way the two institutions work together needs improvement 7 3 The two institutions do not work well together 5 4 13 Sysmiss 247 Observer (i.e., follow in media, discuss in informal conversations, etc.) Choose no more than TWO 274 30 0 1 0.131 0 238 1 36 Sysmiss 30 Use World Bank Group reports/data Choose no more than TWO 274 30 0 1 0.38 0 170 1 104 Sysmiss 30 Engage in World Bank Group related/sponsored events/activities Choose no more than TWO 274 30 0 1 0.266 0 201 1 73 Sysmiss 30 Collaborate as part of my professional duties Choose no more than TWO 274 30 0 1 0.496 0 138 1 136 Sysmiss 30 Use World Bank Group website for information, data, research, etc. Choose no more than TWO 274 30 0 1 0.336 0 182 1 92 Sysmiss 30 What's your gender? What's your gender? 291 13 1.684 1 Female 92 2 Male 199 Sysmiss 13 Which best represents your geographic location? Which best represents your geographic location? 298 6 6.03 1 North Western province 0 2 Western province 0 3 Southern province 10 4 Central province 1 5 Copperbelt province 5 6 Lusaka province 258 7 Eastern province 16 8 Muchinga province 0 9 Northern province 2 10 Luapula province 6 Sysmiss 6 Which of the following best describes your current position? 296 8 8.932 1 Office of the President, Vice President 0 2 Office of Minister 0 3 Office of Parliamentarian 0 4 Employee of a Ministry 93 5 PMU/Consultant on WBG project 25 6 Local Government Office or Staff 0 7 Bilateral/ Multilateral Agency 28 8 Private Sector 18 9 Private Foundation 0 10 Financial Sector/Private Bank 16 11 NGO/CBO 34 12 Media 13 13 Independent Government Institution 25 14 Trade Union 0 15 Faith-Based Group 11 16 Youth Group 0 17 Academia/Research Institute/Think Tank 0 18 Judiciary Branch 0 19 Other 33 Sysmiss 8 Financial services Select only ONE response 268 36 0.276 0 194 1 74 Sysmiss 36 Knowledge products Select only ONE response 268 36 0.157 0 226 1 42 Sysmiss 36 Convening services Select only ONE response 268 36 0.104 0 240 1 28 Sysmiss 36 None of the above Select only ONE response 268 36 0.0224 0 262 1 6 Sysmiss 36 The combination is appropriate for Zambia Select only ONE response 268 36 0.388 0 164 1 104 Sysmiss 36 Don't know Select only ONE response 268 36 0.0522 0 254 1 14 Sysmiss 36 Which best represents your geographic location? 298 6 1.134 1 Lusaka province 258 2 Other Areas 40 Sysmiss 6 Which one of the following best describes your level of interaction with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? 294 10 1.735 1 Currently Collaborating 178 2 Previously Collaborated 66 4 Never Collaborated 50 Sysmiss 10 Please identify the primary specialization of your work. 297 7 13.111 1 Water 0 2 Social protection and labor 0 3 Fragility, conflict and violence 5 4 Environment and natural resources 15 5 Public-private partnerships 0 6 Education 13 7 Health, nutrition, and population 5 8 Energy and extractives 16 9 Macroeconomics and fiscal management 32 10 Trade and competitiveness 18 11 Finance and markets 23 12 Gender 19 13 Transport and ICT 31 14 Social, Urban, Rural & Resilience 0 15 Governance 31 16 Poverty 7 17 Jobs 0 18 Agriculture 11 19 Climate Change 0 20 Generalist (specialized in multiple sectors) 40 21 Other 31 Sysmiss 7 Please identify the primary specialization of your work. 297 7 1.892 1 Macroeconomics and fiscal management 32 2 All Others 265 Sysmiss 7 Please identify the primary specialization of your work. 297 7 1.865 1 Generalist 40 2 All Others 257 Sysmiss 7 300 4 3.52 10 6.591