The World Bank Group Country Opinion Survey Program (COS)
Development Data Group
GP External Comms.
2016-09-28
Nesstar Publisher
v01 (September 2016)
ARM_2015_WBCS_v01_M
--
--
World Bank Group Country Survey FY2016
WBCS 2016
ARM_2015_WBCS_v01_M
Public Opinion Research Group
Nesstar Publisher
World Bank Group
Svetlana Markova
Jing Guo
Dania Mendoza
The World Bank Group Country Opinion Survey Program systematically measures and tracks the perceptions of the World Bank's clients, partners, and other stakeholders across the globe in client countries. The Public Opinion Research Group surveyed 29 countries in FY2012 (July 2011-June 2012), 41 countries in FY2013 (July 2012-June 2013), 42 countries in FY2014 (July 2013-June 2014), and 35 countries In FY2015 (July 2014-June 2015). In FY2016 (July 2015-June 2016), surveys were conducted in 45 countries. Nearly all of the World Bank Group's client countries are surveyed in every three year cycle.
Armenia
Stakeholders of the World Bank Group in Armenia
AM Partners Consulting Company LLC
From August to September 2015, 203 stakeholders of the WBG in Armenia were invited to provide their opinions on the WBG’s work in the country by participating in a country opinion survey. Participants were drawn from the Office of the President, Office of the Prime Minister, office of a minister; the National Assembly/Parliament; ministries/ministerial departments; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/contractors working on WBG-supported projects/ programs; local governments; bilateral/multilateral agencies; private sector organizations; the private foundation, the financial sector/private banks; non-profit organizations/community based organizations; the media; independent government institutions; trade unions; faith-based groups, youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 141 stakeholders participated in the survey (70% response rate).
Internet [int]
English and Armenian
70%
The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.
armenia_plr_cos_fy16_datafile_with_dk_.NSDstat
Data collected from Armenia World Bank Group Country Survey FY2016
141
182
Nesstar 200801
id
141
0
101
241
Which of the following best describes the organization you currently work with?
Which of the following best describes the organization you currently work with? (Select only ONE response)
134
7
1
Office of the President, Prime Minister
4
2
Office of Minister
12
3
National Assembly/Parliament
0
4
Employee of a Ministry, Ministerial Department or Implementa
24
5
Project Management Unit (PMU)/Consultant/Contractor working
7
6
Local Government Office or Staff
3
7
Bilateral/Multilateral Agency
5
8
Private Sector Organization
29
9
Private Foundation
3
10
Financial Sector/Private Bank
6
11
NGO/Community Based Organization
9
12
Media
2
13
Independent Government Institution
8
14
Trade Union
0
15
Faith-Based Group
0
16
Youth Group
0
17
Academia/Research Institute/Think Tank
5
18
Judiciary Branch
0
19
Other
17
Sysmiss
7
Please identify the primary specialization of your work.
Please identify the primary specialization of your work. (Select only ONE response)
137
4
1
Water
11
2
Social protection and labor
4
3
Fragility, conflict and violence
0
4
Environment and natural resources
3
5
Public-private partnerships
2
6
Education
17
7
Health, nutrition, and population
9
8
Energy and extractives
5
9
Macroeconomics and fiscal management
7
10
Trade and competitiveness
6
11
Finance and markets
8
12
Gender
1
13
Transport and ICT
6
14
Urban, rural, and social development
6
15
Governance
10
16
Poverty
3
17
Jobs
0
18
Agriculture
10
19
Climate Change
1
20
Generalist (specialized in multiple sectors)
8
21
Other
20
Sysmiss
4
Do you currently collaborate with the World Bank Group (World Bank IBRD, IFC, MIGA) in your country?
Do you currently collaborate with the World Bank Group (World Bank IBRD, IFC, MIGA) in your country? (Select only ONE response)
137
4
1
Yes
105
2
No
32
Sysmiss
4
Financial markets
136
5
0
1
0
129
1
7
Sysmiss
5
Equality of opportunity
136
5
0
1
0
114
1
22
Sysmiss
5
Disaster management
136
5
0
1
0
132
1
4
Sysmiss
5
Private sector development
136
5
0
1
0
110
1
26
Sysmiss
5
Water and sanitation
136
5
0
1
0
125
1
11
Sysmiss
5
Food security
136
5
0
1
0
131
1
5
Sysmiss
5
Climate change
136
5
0
1
0
135
1
1
Sysmiss
5
Law and justice
136
5
0
1
0
122
1
14
Sysmiss
5
Local governance and institutions
136
5
0
1
0
132
1
4
Sysmiss
5
Regulatory framework
136
5
0
1
0
133
1
3
Sysmiss
5
Communicable/non-communicable diseases
136
5
0
1
0
131
1
5
Sysmiss
5
Natural resource management
136
5
0
1
0
135
1
1
Sysmiss
5
Information and communications technology
136
5
0
1
0
127
1
9
Sysmiss
5
Anti-corruption and transparency
136
5
0
1
0
104
1
32
Sysmiss
5
Trade and exports
136
5
0
1
0
125
1
11
Sysmiss
5
Gender equity
136
5
0
1
0
135
1
1
Sysmiss
5
Global/regional integration
136
5
0
1
0
130
1
6
Sysmiss
5
Public sector governance/ reform
136
5
0
1
0
116
1
20
Sysmiss
5
Health
136
5
0
1
0
122
1
14
Sysmiss
5
Social protection
136
5
0
1
0
128
1
8
Sysmiss
5
Urban development
136
5
0
1
0
134
1
2
Sysmiss
5
Economic growth
136
5
0
1
0
102
1
34
Sysmiss
5
Transport
136
5
0
1
0
130
1
6
Sysmiss
5
Agricultural development
136
5
0
1
0
110
1
26
Sysmiss
5
Rural development
136
5
0
1
0
126
1
10
Sysmiss
5
Foreign direct investment
136
5
0
1
0
120
1
16
Sysmiss
5
Education
136
5
0
1
0
113
1
23
Sysmiss
5
Energy
136
5
0
1
0
129
1
7
Sysmiss
5
Social cohesion
136
5
0
1
0
135
1
1
Sysmiss
5
Job creation/employment
136
5
0
1
0
102
1
34
Sysmiss
5
Environmental sustainability
136
5
0
1
0
132
1
4
Sysmiss
5
Poverty reduction
136
5
0
1
0
116
1
20
Sysmiss
5
Global/regional integration
136
5
0
1
0
119
1
17
Sysmiss
5
Public sector governance/ reform
136
5
0
1
0
110
1
26
Sysmiss
5
Health
136
5
0
1
0
116
1
20
Sysmiss
5
Social protection
136
5
0
1
0
109
1
27
Sysmiss
5
Urban development
136
5
0
1
0
131
1
5
Sysmiss
5
Environmental sustainability
136
5
0
1
0
120
1
16
Sysmiss
5
Transport
136
5
0
1
0
129
1
7
Sysmiss
5
Agricultural development
136
5
0
1
0
118
1
18
Sysmiss
5
Rural development
136
5
0
1
0
114
1
22
Sysmiss
5
Foreign direct investment
136
5
0
1
0
102
1
34
Sysmiss
5
Education
136
5
0
1
0
117
1
19
Sysmiss
5
Energy
136
5
0
1
0
116
1
20
Sysmiss
5
Social cohesion
136
5
0
1
0
126
1
10
Sysmiss
5
Job creation/employment
136
5
0
1
0
80
1
56
Sysmiss
5
Financial markets
136
5
0
1
0
126
1
10
Sysmiss
5
Poverty reduction
136
5
0
1
0
97
1
39
Sysmiss
5
Economic growth
136
5
0
1
0
81
1
55
Sysmiss
5
Equality of opportunity
136
5
0
1
0
111
1
25
Sysmiss
5
Disaster management
136
5
0
1
0
135
1
1
Sysmiss
5
Private sector development
136
5
0
1
0
104
1
32
Sysmiss
5
Water and sanitation
136
5
0
1
0
134
1
2
Sysmiss
5
Food security
136
5
0
1
0
134
1
2
Sysmiss
5
Climate change
136
5
0
1
0
132
1
4
Sysmiss
5
Law and justice
136
5
0
1
0
122
1
14
Sysmiss
5
Local governance and institutions
136
5
0
1
0
134
1
2
Sysmiss
5
Regulatory framework
136
5
0
1
0
132
1
4
Sysmiss
5
Communicable/non-communicable diseases
136
5
0
0
0
136
Sysmiss
5
Natural resource management
136
5
0
1
0
131
1
5
Sysmiss
5
Information and communications technology
136
5
0
1
0
135
1
1
Sysmiss
5
Anti-corruption and transparency
136
5
0
1
0
99
1
37
Sysmiss
5
Trade and exports
136
5
0
1
0
119
1
17
Sysmiss
5
Gender equity
136
5
0
0
0
136
Sysmiss
5
Gender equity
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
134
1
1
Sysmiss
6
Public sector governance/ reform
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
105
1
30
Sysmiss
6
Health
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
114
1
21
Sysmiss
6
Social protection
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
125
1
10
Sysmiss
6
Urban development
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
131
1
4
Sysmiss
6
Environmental sustainability
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
128
1
7
Sysmiss
6
Transport
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
129
1
6
Sysmiss
6
Agricultural development
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
105
1
30
Sysmiss
6
Global/regional integration
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
128
1
7
Sysmiss
6
Rural development
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
117
1
18
Sysmiss
6
Foreign direct investment
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
116
1
19
Sysmiss
6
Education
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
111
1
24
Sysmiss
6
Energy
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
126
1
9
Sysmiss
6
Social cohesion
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
133
1
2
Sysmiss
6
Job creation/employment
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
96
1
39
Sysmiss
6
Financial markets
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
130
1
5
Sysmiss
6
Poverty reduction
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
103
1
32
Sysmiss
6
Trade and exports
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
125
1
10
Sysmiss
6
Economic growth
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
103
1
32
Sysmiss
6
Equality of opportunity
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
126
1
9
Sysmiss
6
Disaster management
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
134
1
1
Sysmiss
6
Private sector development
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
115
1
20
Sysmiss
6
Water and sanitation
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
121
1
14
Sysmiss
6
Food security
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
134
1
1
Sysmiss
6
Climate change
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
134
1
1
Sysmiss
6
Law and justice
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
128
1
7
Sysmiss
6
Local governance and institutions
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
134
1
1
Sysmiss
6
Regulatory framework
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
130
1
5
Sysmiss
6
Communicable/non-communicable diseases
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
133
1
2
Sysmiss
6
Natural resource management
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
0
0
135
Sysmiss
6
Information and communications technology
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
126
1
9
Sysmiss
6
Anti-corruption and transparency
When thinking about how the World Bank Group can have the most impact on development results in Armenia, where do you believe the WBG should focus its resources (financial and knowledge services)? (Choose no more than THREE)
135
6
0
1
0
118
1
17
Sysmiss
6
Convening/facilitating
135
6
0
1
0
132
1
3
Sysmiss
6
Data and statistics
135
6
0
1
0
131
1
4
Sysmiss
6
Policy advice, studies, analyses
135
6
0
1
0
117
1
18
Sysmiss
6
Financial resources
135
6
0
1
0
74
1
61
Sysmiss
6
Capacity development
135
6
0
1
0
99
1
36
Sysmiss
6
Technical assistance
135
6
0
1
0
124
1
11
Sysmiss
6
Mobilizing third-party financial resources
135
6
0
1
0
133
1
2
Sysmiss
6
Partner/Donor coordination
135
6
0
0
0
135
Sysmiss
6
Other
135
6
0
0
0
135
Sysmiss
6
Convening/facilitating
134
7
0
1
0
129
1
5
Sysmiss
7
Data and statistics
134
7
0
1
0
128
1
6
Sysmiss
7
Policy advice, studies, analyses
134
7
0
1
0
121
1
13
Sysmiss
7
Financial resources
134
7
0
1
0
110
1
24
Sysmiss
7
Capacity development
134
7
0
1
0
98
1
36
Sysmiss
7
Technical assistance
134
7
0
1
0
111
1
23
Sysmiss
7
Mobilizing third-party financial resources
134
7
0
1
0
113
1
21
Sysmiss
7
Partner/Donor coordination
134
7
0
1
0
128
1
6
Sysmiss
7
Other
134
7
0
0
0
134
Sysmiss
7
To what extent do you believe that the World Bank Group's work and support help the poorest in Armenia?
To what extent do you believe that the World Bank Group's work and support help the poorest in Armenia? (Select only ONE response)
136
5
1
To a fully sufficient degree
6
2
To a somewhat sufficient degree
58
3
To a somewhat insufficient degree
41
4
To a very insufficient degree
12
5
Don't know
19
Sysmiss
5
Improved business environment and investment climate for small and medium enterprise (SME) creation, growth, and innovation
The World Bank Group has emphasized three key clusters of interventions in our strategy with the Government of Armenia. How would you rate the EFFECTIVENESS of the World Bank Group's support in the specific aspects of these clusters over the past two years? (If you have NO exposure to/experience in working in any of the areas listed below, please respond "Don't know")
73
68
2
10
1
Not effective at all
0
2
3
3
7
4
12
5
13
6
10
7
10
8
11
9
2
10
Very effective
5
11
Don't know
54
Sysmiss
14
Rural economy sustainably improved (in particular, improve irrigation and agricultural productivity)
The World Bank Group has emphasized three key clusters of interventions in our strategy with the Government of Armenia. How would you rate the EFFECTIVENESS of the World Bank Group's support in the specific aspects of these clusters over the past two years? (If you have NO exposure to/experience in working in any of the areas listed below, please respond "Don't know")
87
54
1
10
1
Not effective at all
1
3
6
4
6
5
11
6
17
7
11
8
13
9
11
10
Very effective
11
11
Don't know
39
Sysmiss
15
Improved access, quality and sustainability of key infrastructure (especially electricity and rural roads)
The World Bank Group has emphasized three key clusters of interventions in our strategy with the Government of Armenia. How would you rate the EFFECTIVENESS of the World Bank Group's support in the specific aspects of these clusters over the past two years? (If you have NO exposure to/experience in working in any of the areas listed below, please respond "Don't know")
77
64
1
10
1
Not effective at all
2
2
1
3
2
4
7
5
9
6
12
7
16
8
9
9
10
10
Very effective
9
11
Don't know
48
Sysmiss
16
Improved efficiency and equity of health services
The World Bank Group has emphasized three key clusters of interventions in our strategy with the Government of Armenia. How would you rate the EFFECTIVENESS of the World Bank Group's support in the specific aspects of these clusters over the past two years? (If you have NO exposure to/experience in working in any of the areas listed below, please respond "Don't know")
73
68
1
10
1
Not effective at all
3
2
2
3
7
4
7
5
14
6
6
7
11
8
13
9
4
10
Very effective
6
11
Don't know
52
Sysmiss
16
Improved efficiency, equitable access, and quality of education services
The World Bank Group has emphasized three key clusters of interventions in our strategy with the Government of Armenia. How would you rate the EFFECTIVENESS of the World Bank Group's support in the specific aspects of these clusters over the past two years? (If you have NO exposure to/experience in working in any of the areas listed below, please respond "Don't know")
72
69
1
10
1
Not effective at all
5
2
3
3
6
4
9
5
12
6
12
7
14
8
5
9
2
10
Very effective
4
11
Don't know
51
Sysmiss
18
Improved coverage and targeting of the Family Benefit Program and efficiency of social services delivery
The World Bank Group has emphasized three key clusters of interventions in our strategy with the Government of Armenia. How would you rate the EFFECTIVENESS of the World Bank Group's support in the specific aspects of these clusters over the past two years? (If you have NO exposure to/experience in working in any of the areas listed below, please respond "Don't know")
59
82
1
10
1
Not effective at all
2
2
4
3
3
4
3
5
11
6
9
7
8
8
13
9
4
10
Very effective
2
11
Don't know
64
Sysmiss
18
Improved framework for fighting corruption in public services
The World Bank Group has emphasized three key clusters of interventions in our strategy with the Government of Armenia. How would you rate the EFFECTIVENESS of the World Bank Group's support in the specific aspects of these clusters over the past two years? (If you have NO exposure to/experience in working in any of the areas listed below, please respond "Don't know")
73
68
1
10
1
Not effective at all
5
2
6
3
11
4
10
5
11
6
11
7
9
8
4
9
4
10
Very effective
2
11
Don't know
52
Sysmiss
16
Improved efficiency of public administration and service delivery
The World Bank Group has emphasized three key clusters of interventions in our strategy with the Government of Armenia. How would you rate the EFFECTIVENESS of the World Bank Group's support in the specific aspects of these clusters over the past two years? (If you have NO exposure to/experience in working in any of the areas listed below, please respond "Don't know")
76
65
1
10
1
Not effective at all
4
2
5
3
4
4
10
5
10
6
13
7
13
8
7
9
7
10
Very effective
3
11
Don't know
48
Sysmiss
17
Management of public resources strengthened
The World Bank Group has emphasized three key clusters of interventions in our strategy with the Government of Armenia. How would you rate the EFFECTIVENESS of the World Bank Group's support in the specific aspects of these clusters over the past two years? (If you have NO exposure to/experience in working in any of the areas listed below, please respond "Don't know")
70
71
1
10
1
Not effective at all
4
2
3
3
6
4
9
5
12
6
6
7
15
8
6
9
6
10
Very effective
3
11
Don't know
54
Sysmiss
17
The WBG work in education has increased in effectiveness in the last three years.
To what extent do you agree with the following statements about the World Bank Group's work in SPECIFIC SECTORS in Armenia, on a ten-point scale? (Please compare 2015 with 2012.)
76
65
1
10
1
Strongly disagree
3
2
5
3
6
4
13
5
12
6
12
7
6
8
8
9
5
10
Strongly agree
6
11
Don't know
50
Sysmiss
15
The WBG work in private sector development has increased in effectiveness in the last three years.
To what extent do you agree with the following statements about the World Bank Group's work in SPECIFIC SECTORS in Armenia, on a ten-point scale? (Please compare 2015 with 2012.)
75
66
2
10
1
Strongly disagree
0
2
2
3
6
4
9
5
14
6
12
7
16
8
6
9
3
10
Strongly agree
7
11
Don't know
51
Sysmiss
15
The WBG work in agriculture has increased in effectiveness in the last three years.
To what extent do you agree with the following statements about the World Bank Group's work in SPECIFIC SECTORS in Armenia, on a ten-point scale? (Please compare 2015 with 2012.)
85
56
2
10
1
Strongly disagree
0
2
1
3
3
4
9
5
10
6
12
7
10
8
15
9
11
10
Strongly agree
14
11
Don't know
40
Sysmiss
16
The WBG work in transparency and anti-corruption has increased in effectiveness in the last three years.
To what extent do you agree with the following statements about the World Bank Group's work in SPECIFIC SECTORS in Armenia, on a ten-point scale? (Please compare 2015 with 2012.)
82
59
1
10
1
Strongly disagree
2
2
7
3
8
4
8
5
21
6
10
7
12
8
5
9
5
10
Strongly agree
4
11
Don't know
43
Sysmiss
16
The World Bank Group works too slowly
When reform efforts assisted or supported by the World Bank Group fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO)
120
21
0
1
0
106
1
14
Sysmiss
21
The Government works inefficiently
When reform efforts assisted or supported by the World Bank Group fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO)
120
21
0
1
0
99
1
21
Sysmiss
21
There is not an adequate level of citizen/civil society participation
When reform efforts assisted or supported by the World Bank Group fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO)
120
21
0
1
0
91
1
29
Sysmiss
21
Poor donor coordination
When reform efforts assisted or supported by the World Bank Group fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO)
120
21
0
1
0
95
1
25
Sysmiss
21
The World Bank does not do adequate follow through/follow-up
When reform efforts assisted or supported by the World Bank Group fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO)
120
21
0
1
0
107
1
13
Sysmiss
21
Lack of/inadequate levels of capacity in Government
When reform efforts assisted or supported by the World Bank Group fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO)
120
21
0
1
0
93
1
27
Sysmiss
21
Political pressures and obstacles
When reform efforts assisted or supported by the World Bank Group fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO)
120
21
0
1
0
107
1
13
Sysmiss
21
Reforms are not well thought out in light of country challenges
When reform efforts assisted or supported by the World Bank Group fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO)
120
21
0
1
0
86
1
34
Sysmiss
21
The World Bank is not sensitive enough to political/social realities on the ground
When reform efforts assisted or supported by the World Bank Group fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO)
120
21
0
1
0
96
1
24
Sysmiss
21
Other
When reform efforts assisted or supported by the World Bank Group fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO)
120
21
0
1
0
113
1
7
Sysmiss
21
Improved business environment and investment climate for SME creation, growth, and innovation
Looking forward, and taking into account limited resources, to what extent do you believe the World Bank Group SHOULD EMPHASIZE each of the following aspects of its strategy with the government of Armenia?
107
34
2
10
1
To no degree at all
0
2
1
3
1
4
3
5
9
6
2
7
4
8
21
9
16
10
To a very significant degree
50
11
Don't know
18
Sysmiss
16
Rural economy sustainably improved (in particular, improve irrigation and agricultural productivity)
Looking forward, and taking into account limited resources, to what extent do you believe the World Bank Group SHOULD EMPHASIZE each of the following aspects of its strategy with the government of Armenia?
109
32
2
10
1
To no degree at all
0
2
1
3
1
4
4
5
6
6
7
7
12
8
18
9
17
10
To a very significant degree
43
11
Don't know
16
Sysmiss
16
Improved access, quality and sustainability of key infrastructure (especially electricity and rural roads)
Looking forward, and taking into account limited resources, to what extent do you believe the World Bank Group SHOULD EMPHASIZE each of the following aspects of its strategy with the government of Armenia?
106
35
3
10
1
To no degree at all
0
3
1
4
4
5
9
6
7
7
11
8
26
9
17
10
To a very significant degree
31
11
Don't know
17
Sysmiss
18
Improved efficiency and equity of health services
Looking forward, and taking into account limited resources, to what extent do you believe the World Bank Group SHOULD EMPHASIZE each of the following aspects of its strategy with the government of Armenia?
107
34
2
10
1
To no degree at all
0
2
1
3
3
4
4
5
5
6
9
7
15
8
21
9
12
10
To a very significant degree
37
11
Don't know
19
Sysmiss
15
Improved efficiency, equitable access, and quality of education services
Looking forward, and taking into account limited resources, to what extent do you believe the World Bank Group SHOULD EMPHASIZE each of the following aspects of its strategy with the government of Armenia?
103
38
1
10
1
To no degree at all
2
2
1
3
2
4
3
5
6
6
7
7
10
8
18
9
12
10
To a very significant degree
42
11
Don't know
23
Sysmiss
15
Improved coverage and targeting of the Family Benefit Program and efficiency of social services delivery
Looking forward, and taking into account limited resources, to what extent do you believe the World Bank Group SHOULD EMPHASIZE each of the following aspects of its strategy with the government of Armenia?
98
43
2
10
1
To no degree at all
0
2
1
3
3
4
5
5
14
6
10
7
13
8
16
9
8
10
To a very significant degree
28
11
Don't know
27
Sysmiss
16
Improved framework for fighting corruption in public services
Looking forward, and taking into account limited resources, to what extent do you believe the World Bank Group SHOULD EMPHASIZE each of the following aspects of its strategy with the government of Armenia?
107
34
1
10
1
To no degree at all
1
3
4
4
5
5
5
6
8
7
10
8
13
9
17
10
To a very significant degree
44
11
Don't know
16
Sysmiss
18
Improved efficiency of public administration and service delivery
Looking forward, and taking into account limited resources, to what extent do you believe the World Bank Group SHOULD EMPHASIZE each of the following aspects of its strategy with the government of Armenia?
107
34
1
10
1
To no degree at all
1
3
4
4
3
5
7
6
9
7
10
8
18
9
15
10
To a very significant degree
40
11
Don't know
17
Sysmiss
17
Management of public resources strengthened
Looking forward, and taking into account limited resources, to what extent do you believe the World Bank Group SHOULD EMPHASIZE each of the following aspects of its strategy with the government of Armenia?
109
32
1
10
1
To no degree at all
1
2
1
3
5
4
4
5
5
6
9
7
11
8
14
9
20
10
To a very significant degree
39
11
Don't know
14
Sysmiss
18
Improve the quality of its experts as related to Armenia's specific challenges
Which of the following SHOULD the World Bank Group do to make itself of greater value for the next two years in Armenia? (Choose no more than TWO)
127
14
0
1
0
100
1
27
Sysmiss
14
Offer more innovative knowledge services
Which of the following SHOULD the World Bank Group do to make itself of greater value for the next two years in Armenia? (Choose no more than TWO)
127
14
0
1
0
98
1
29
Sysmiss
14
Reduce the complexity of obtaining World Bank financing
Which of the following SHOULD the World Bank Group do to make itself of greater value for the next two years in Armenia? (Choose no more than TWO)
127
14
0
1
0
101
1
26
Sysmiss
14
Collaborate more with private sector
Which of the following SHOULD the World Bank Group do to make itself of greater value for the next two years in Armenia? (Choose no more than TWO)
127
14
0
1
0
89
1
38
Sysmiss
14
Ensure greater selectivity in its work
Which of the following SHOULD the World Bank Group do to make itself of greater value for the next two years in Armenia? (Choose no more than TWO)
127
14
0
1
0
108
1
19
Sysmiss
14
Provide more adequate data/knowledge/statistics/figures on Armenia’s economy
Which of the following SHOULD the World Bank Group do to make itself of greater value for the next two years in Armenia? (Choose no more than TWO)
127
14
0
1
0
124
1
3
Sysmiss
14
Offer more innovative financial products
Which of the following SHOULD the World Bank Group do to make itself of greater value for the next two years in Armenia? (Choose no more than TWO)
127
14
0
1
0
98
1
29
Sysmiss
14
Focus primarily on advocacy issues
Which of the following SHOULD the World Bank Group do to make itself of greater value for the next two years in Armenia? (Choose no more than TWO)
127
14
0
1
0
120
1
7
Sysmiss
14
Promote more cross-country exchanges
Which of the following SHOULD the World Bank Group do to make itself of greater value for the next two years in Armenia? (Choose no more than TWO)
127
14
0
1
0
98
1
29
Sysmiss
14
Collaborate more with local governments
Which of the following SHOULD the World Bank Group do to make itself of greater value for the next two years in Armenia? (Choose no more than TWO)
127
14
0
1
0
117
1
10
Sysmiss
14
Collaborate more with community groups/civil society
Which of the following SHOULD the World Bank Group do to make itself of greater value for the next two years in Armenia? (Choose no more than TWO)
127
14
0
1
0
109
1
18
Sysmiss
14
Overall, please rate your impression of the World Bank Group’s effectiveness in Armenia.
Overall, please rate your impression of the World Bank Group's effectiveness in Armenia.
118
23
3
10
1
Not effective at all
0
3
3
4
2
5
11
6
15
7
25
8
31
9
15
10
Very effective
16
11
Don't know
8
Sysmiss
15
Overall the World Bank Group currently plays a relevant role in development in Armenia
To what extent do you agree with the following statements about the World Bank Group's work in Armenia?
116
25
3
10
1
Strongly disagree
0
3
2
4
5
5
12
6
15
7
13
8
21
9
25
10
Strongly agree
23
11
Don't know
10
Sysmiss
15
The World Bank Group's work is aligned with what I consider the development priorities for Armenia
To what extent do you agree with the following statements about the World Bank Group's work in Armenia?
114
27
3
10
1
Strongly disagree
0
3
3
4
7
5
13
6
14
7
16
8
20
9
20
10
Strongly agree
21
11
Don't know
11
Sysmiss
16
Flexibility (in terms of the institution's products and services)
To what extent is the World Bank Group an effective development partner in Armenia, in terms of each of the following?
98
43
2
10
1
To no degree at all
0
2
2
3
7
4
8
5
16
6
13
7
14
8
19
9
7
10
To a very significant degree
12
11
Don't know
28
Sysmiss
15
Being inclusive
To what extent is the World Bank Group an effective development partner in Armenia, in terms of each of the following?
85
56
3
10
1
To no degree at all
0
3
6
4
6
5
14
6
9
7
19
8
12
9
11
10
To a very significant degree
8
11
Don't know
35
Sysmiss
21
Collaboration with the Government
To what extent is the World Bank Group an effective development partner in Armenia, in terms of each of the following?
101
40
4
10
1
To no degree at all
0
4
3
5
7
6
8
7
21
8
24
9
19
10
To a very significant degree
19
11
Don't know
22
Sysmiss
18
The speed in which it gets things accomplished on the ground
To what extent is the World Bank Group an effective development partner in Armenia, in terms of each of the following?
100
41
2
10
1
To no degree at all
0
2
4
3
9
4
7
5
11
6
17
7
13
8
22
9
7
10
To a very significant degree
10
11
Don't know
23
Sysmiss
18
Ease of access to the people at the World Bank Group who are making decisions important to my work
To what extent is the World Bank Group an effective development partner in Armenia, in terms of each of the following?
112
29
1
10
1
To no degree at all
1
2
2
3
1
4
6
5
7
6
8
7
9
8
20
9
24
10
To a very significant degree
34
11
Don't know
14
Sysmiss
15
Collaboration with civil society
To what extent is the World Bank Group an effective development partner in Armenia, in terms of each of the following?
78
63
1
10
1
To no degree at all
1
2
2
3
3
4
5
5
11
6
10
7
14
8
14
9
9
10
To a very significant degree
9
11
Don't know
45
Sysmiss
18
Collaboration with other donors and development partners
To what extent is the World Bank Group an effective development partner in Armenia, in terms of each of the following?
84
57
1
10
1
To no degree at all
1
2
2
3
3
4
2
5
7
6
9
7
12
8
17
9
17
10
To a very significant degree
14
11
Don't know
37
Sysmiss
20
Collaboration with the private sector
To what extent is the World Bank Group an effective development partner in Armenia, in terms of each of the following?
78
63
2
10
1
To no degree at all
0
2
5
3
3
4
6
5
12
6
8
7
19
8
9
9
6
10
To a very significant degree
10
11
Don't know
43
Sysmiss
20
Straightforwardness and honesty
To what extent is the World Bank Group an effective development partner in Armenia, in terms of each of the following?
101
40
3
10
1
To no degree at all
0
3
3
4
2
5
2
6
11
7
10
8
18
9
21
10
To a very significant degree
34
11
Don't know
21
Sysmiss
19
Being a long-term partner
To what extent is the World Bank Group an effective development partner in Armenia, in terms of each of the following?
110
31
3
10
1
To no degree at all
0
3
1
4
3
5
3
6
5
7
10
8
15
9
23
10
To a very significant degree
50
11
Don't know
13
Sysmiss
18
To what extent does the World Bank Group's work help to achieve development results in Armenia?
To what extent does the World Bank Group's work help to achieve development results in Armenia?
118
23
3
10
1
To no degree at all
0
3
5
4
4
5
7
6
18
7
25
8
26
9
13
10
To a very significant degree
20
11
Don't know
7
Sysmiss
16
The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program 4 Result, etc.) meet the needs of Armenia
To what extent do you agree with the following statements about the World Bank Group in Armenia?
110
31
2
10
1
Strongly disagree
0
2
1
4
6
5
10
6
17
7
22
8
22
9
13
10
Strongly agree
19
11
Don't know
12
Sysmiss
19
The World Bank Group meets Armenia's needs for knowledge services (e.g., research, analysis, data, technical assistance)
To what extent do you agree with the following statements about the World Bank Group in Armenia?
92
49
2
10
1
Strongly disagree
0
2
1
3
4
4
6
5
11
6
11
7
14
8
22
9
16
10
Strongly agree
7
11
Don't know
28
Sysmiss
21
The World Bank Group takes decisions quickly in Armenia
To what extent do you agree with the following statements about the World Bank Group in Armenia?
96
45
2
10
1
Strongly disagree
0
2
2
3
8
4
9
5
11
6
16
7
11
8
18
9
12
10
Strongly agree
9
11
Don't know
24
Sysmiss
21
The World Bank Group's knowledge work and activitiese are adaptable to Armenia's specific development challenges and country circumstances
In Armenia, to what extent do you believe that the World Bank Group's knowledge work and activities:
90
51
4
10
1
To no degree at all
0
4
6
5
8
6
19
7
7
8
24
9
16
10
To a very significant degree
10
11
Don't know
32
Sysmiss
19
Which of the following agencies of the World Bank Group do you primarily engage with in Armenia?
Which of the following agencies of the World Bank Group do you primarily engage with in Armenia? (Select only ONE response)
120
21
1
The World Bank (IBRD/IDA)
102
2
The International Finance Corporation (IFC)
4
3
The Multilateral Investment Guarantee Agency (MIGA)
1
4
Other
13
Sysmiss
21
Which of the following best describes the organization you currently work with?
134
7
1
Office of President/ Prime Minister/ Minister
16
2
Employee of a Ministry/PMU/ Consultant
31
3
Private Sector/ Financial Sector/ Private Bank
35
4
CSO
12
5
Other
40
Sysmiss
7