MUS_2009_ES_v01_M_WB DDI_MUS_2009_ES_v01_M_WB Antonina Redko Nesstar Publisher Version 01 Enterprise Survey 2009 ES 2009 MUS_2009_ES_v01_M_WB World Bank Nesstar Publisher World Bank Enterprise Survey [en/oth] An Enterprise Survey is a firm-level survey of a representative sample of an economy's private sector. Firm-level surveys have been conducted since 2002 by different units within the World Bank. Since 2005-06, most data collection efforts have been centralized within the Enterprise Analysis Unit. Enterprise Surveys have been conducted every three to four years in countries around the world. Data is used to create indicators that benchmark the quality of the business and investment climate across countries. Mauritius National The primary sampling unit of the study is the establishment. An establishment is a physical location where business is carried out and where industrial operations take place or services are provided. A firm may be composed of one or more establishments. For example, a brewery may have several bottling plants and several establishments for distribution. For the purposes of this survey an establishment must make its own financial decisions and have its own financial statements separate from those of the firm. An establishment must also have its own management and control over its payroll. The whole population, or the universe, covered in the Enterprise Surveys is the non-agricultural economy. It comprises: all manufacturing sectors according to the ISIC Revision 3.1 group classification (group D), construction sector (group F), services sector (groups G and H), and transport, storage, and communications sector (group I). Note that this population definition excludes the following sectors: financial intermediation (group J), real estate and renting activities (group K, except sub-sector 72, IT, which was added to the population under study), and all public or utilities sectors. Sample survey data [ssd] ANALYSIS Face-to-face [f2f] Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Mauritius Implementation" in "Technical Documents" folder. Data entry and quality controls are implemented by the contractor and data is delivered to the World Bank in batches (typically 10%, 50% and 100%). These data deliveries are checked for logical consistency, out of range values, skip patterns, and duplicate entries. Problems are flagged by the World Bank and corrected by the implementing contractor through data checks, callbacks, and revisiting establishments. Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Mauritius Implementation" in "Technical Documents" folder. Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised. Where necessary please site the source as "Enterprise Analysis Unit - World Bank Group https://www.enterprisesurveys.org" The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. Mauritius-2009--full data-.NSDstat The file contains the cleaned, raw database. 398 374 Nesstar 200801 World Bank WEB STD FIRMID 398 0 Unique ID for each observation interview number 398 0 a.0 questionnaire CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Questionnaire used in the interview. It is defined according to the screener sector of activity of the establishment 398 0 1 manufacturing 150 2 services 120 3 core 128 a.1 country code CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Country: self-explanatory 398 0 82 398 sampling region CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 398 0 1 113 2 48 3 64 4 20 5 99 6 54 City/town/village 398 0 1 1 5 1 B BASSIN R/HILL CENTRE 1 B D TOMBEAU 1 B D Tombeau 1 B bassin r/hill centre 2 B/bassin R/hill centre 3 BAMBOUS 1 BEAU BASSIN 1 BEL VILLAGE 1 Baie du Tombeau 1 Baie du tombeau 1 Balaclava, pte aux piments 1 Bambous 1 Beau Bassin 2 Beau bassin 6 Beau bassin in ville 1 Beau bassin r/hill centre 1 Beau cheyups village 1 Beau-Bassin 1 Bell village 1 Belle mare 2 Belle rive village 1 Bellevue Maurel 1 Black river west 1 Black rivere 1 C/D FLACQ 1 CAMP DIABLE 1 CENTRAL FLACQ 1 CITY CENTRE 5 COROMANDEL 1 CURPIPE 2 CURPIPE CENTRE 1 Camp De Masque 1 Camp fouquereaux 1 Castel 2 Cawp diable 1 Centre 1 Centre de Flacq 1 Chemin grenier 1 City centre 3 Coromandel 8 Curepipe 5 Curpipe 8 Dagotiere 1 Eau Coulee 1 Eaucoulee 1 Ebene 1 Ecroignard - Flacq 1 FLIC EN FLACQ 1 Flacq 3 Flacq EST 3 Flacq Est 4 Flacq est 1 Floreal 1 Fond du Sac 1 Forest side 1 G GAUBE 1 G.R.N.W 1 G.R.S.E PLACE 1 GOODLANDS 1 GRAND BAIE 1 GRAND PORT SOUTH 4 GRNW village 1 Goodlands 4 Grand Baie 1 Grand Bois - Savanne 1 Grand Rivière Nord west 1 Grand bay 1 Grand port 1 Grand port south 4 Grand rivere n.w 1 Grand sable 1 L'escalier 1 LE DOMAINE DAUSE JAUCHEE 1 Le hocher terre-rouge 1 Les Salines 1 MOKA EST 1 MONTAGNE LONGUE 1 Mahebourg 3 Mahebourgh 1 Mapou 1 Mer Rouge Port-Louis 1 Moka 2 Moka EST 2 Moka Est 2 Montagwne longue village 1 Nouvelle france 2 P.D ROCHES 1 P/MOUSSES 1 PAILLES 2 PAMPLEMOUSSES 1 PETIT VILLAGE 1 PETITE 1 PETITE VILLAGE 7 PETITE VILLE 2 PHOENIX 1 PORT LOUIS 5 Pailles 6 Pailles/Port-Louis 1 Pamplemousses 2 Petit Village 2 Petit rivere 1 Petit village 3 Petit ville 1 Petite Riviere 1 Petite Rivière 1 Petite village 4 Phoenix 4 Plaine Verte 1 Plaine lauzan 1 Plaine lauzun 1 Plaine magnien 2 Plaine rauzun 1 Pointe aux Sables 1 Port Louis 5 Port louis 25 Port louis city centre 3 Port-Louis 1 Port-louis 1 Portt louis 1 Q bornes 2 Q bornes centre 1 Q.bornes 5 Quartier Militaire 3 Quartier Millitaire 1 Quatre Bornes 2 Quatre bornes 2 Quatres Bornes 1 RICHE TERRE 1 RIV DU REMPART 1 RIV DU REMPART NORTH 2 ROSE HILL 2 Reduit 1 Riche Terre 1 Riche terre 2 Riv du Rempart North 1 Riv du rempart 2 Riv du rempart north 1 Riv.du rempart 1 Riviere noire 1 Roche Terre - Goodlands 1 Roche bois 1 Rose Hill 2 Rose belle 1 Rose hill 4 Rose hill ville 1 Rose-Hill 1 Rose-hill 1 SAVANNE SOUTH 1 SOLITUDE 1 Savanne petit village 1 Savanne south 4 Solitude/Pamplemouses 1 St Pierre 1 St paul 1 St pierre 1 Ste pierre village 1 Surinam 1 TERRE ROUGE 1 Tamarin 1 Terre Rouge 2 Terre rouge 1 Triolet 3 VACOAS PHOENIX 1 Vacoas 5 Vacoas phoenix 1 Vacoas ville 1 Valle pitot 1 Valley Pitot 1 Village 2 Village dans L'est 1 Village dans l'est 1 Village du nord 1 Ville mahaebourg 1 Ville moyenne 1 Vocoas phoenix centre 2 back river west 1 beau bassin 1 black river 1 castel 1 chemin gremin 1 city center 1 city centre 3 city centre china town 1 city of port louis 5 coromamdel 1 craft market Port-Louis 1 curepipe 3 curpipe 1 curpipe centre 1 eau coulee 1 eau couler 1 eau coulé 1 eau coulée 1 ebene 1 flacq 1 flacq EST 1 g.ville 1 high lands 1 la ferme bambous 1 lallmatie 1 moka 1 moka east 1 moka est 1 nouvelle france 1 pamplemousses north 3 petite village 1 petite ville 1 phoenix 1 plaine lauzan 1 plaine lauzun 1 plaine lauzure 1 port louis 13 port-louis 2 poste de flacq 1 riche terre 1 riv du rempart 2 rose hill 2 st pierre,petite village 1 triolet 1 vacoas 1 vacoas phoenix centre 1 vacoas, st paul 1 village 2 village moka 1 vocoas phoenix centre 1 a3 city - population CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 398 0 1 capital city 103 2 city with population over 1 million 5 3 over 250,000 to 1million 18 4 50,000 to 250,000 121 5 less than 50,000 population 151 a.4.a industry samplig sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 398 0 2 other manufacturing 36 15 food 70 17 textiles 20 18 garments 32 19 shoes and leather 0 24 chemicals 3 25 plastics & rubber 6 26 non metallic mineral products 3 27 basic metals 4 28 fabricate metal products 7 29 machinery and equipment 0 31 electronics (31 & 32) 0 34 auto parts 0 36 furniture 0 45 construction section f: 23 50 other services 83 51 wholesale 9 52 retail 90 55 hotel and restaurants: section h 8 60 2 72 it 2 a.4.b industry screener sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Classification of the establishment's activity as defined by the screener questionnaire 398 0 2 other manufacturing 35 15 food 70 17 textiles 26 18 garments 30 19 shoes and leather 0 24 chemicals 3 25 plastics & rubber 6 26 non metallic mineral products 2 27 basic metals 4 28 fabricate metal products 7 29 machinery and equipment 0 31 electronics (31 & 32) 0 34 auto parts 0 36 furniture 0 45 construction section f: 23 50 other services 83 51 wholesale 9 52 retail 86 55 hotel and restaurants: section h 9 60 2 72 it 3 a.5 sector match between screener information and sample frame CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Self-explanatory 398 0 1 yes, screener and sample frame info match 387 2 no, screener and sample frame do not match but establishment 6 3 no, does not match 5 a.6.a samplig size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Size of the establishment taken from the sample frame 398 0 0 less than 5 0 1 small >=5 and <=19 218 2 medium >=20 and <=99 122 3 large >=100 58 a.6.b screener size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Size of the establishment as determined with the screener questionnaire 398 0 0 less than 5 0 1 small >=5 and <=19 218 2 medium >=20 and <=99 120 3 large >=100 60 a.7 establishment is part of a large firm CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Identifies establishments that are part of a larger firm 398 0 1 yes 56 2 no, a firm on its own 342 Number of establishments that form the firm 56 342 -9 Don’t know 0 1 24 2 14 3 4 4 1 5 2 6 2 7 1 8 3 9 1 10 2 14 1 15 1 Sysmiss 342 a.8 type of establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Identifies type of establishment for those that are part of larger firms 56 342 -7 does not apply 8 1 hq without production and/or sales in this location 7 2 hq with production and/or sales in this location 31 3 establishment physically separated from hq and other establi 9 4 establishment physically separated from hq but with other es 1 Sysmiss 342 a.9 establishment financial statements prepared separately of hq statements CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Information taken from the screener questionnaire 56 342 -7 does not apply 9 1 yes 25 2 no 22 Sysmiss 342 a.10 establishment financial statements separate from other establishments CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Information taken from the screener questionnaire 56 342 -7 does not apply 22 1 yes 23 2 no 11 Sysmiss 342 a.11 if hq, financial statements independent of the rest of establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Information taken from the screener questionnaire 56 342 -7 does not apply 30 1 yes 21 2 no 5 Sysmiss 342 a.12 inteviewer number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Interviewer code Information taken from the screener questionnaire 398 0 a.13 supervisor number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Supervisor code Information taken from the screener questionnaire 398 0 day CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Self-explanatory 398 0 month CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Self-explanatory 398 0 1 80 2 60 4 3 5 5 6 32 7 24 9 9 10 31 11 60 12 94 year 398 0 2008 343 2009 55 hour CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Self-explanatory 398 0 minutes CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Self-explanatory 398 0 what is this firm's current legal status? What is this firm‘s current legal status? If answer is 3 then SKIP TO B.2 398 0 -9 don't know 8 1 publicly listed company 6 2 privately held, limited liability company 161 3 sole proprietorship 187 4 partnership 27 5 limited partnership 5 6 other 4 b1x.other (specify) 4 0 Cooperative 2 Subsidiary of leal group 1 Trust foundation 1 what percentage of this firm does the largest owner(s) own? What percent of this firm does the largest owner or owners own? 211 187 -9 don't know 18 2 2 5 1 10 4 17 2 20 2 23 1 25 2 28 1 30 6 33 2 34 3 35 1 40 10 42 1 43 1 45 1 49 2 50 37 51 4 55 2 57 1 60 6 63 1 65 2 67 3 69 1 70 2 73 1 75 11 77 1 80 8 85 3 88 1 90 4 95 1 98 2 99 1 100 59 Sysmiss 187 b.2a private domestic individuals, companies or organizations SHOW CARD 398 0 -9 don't know 10 0 71 5 1 25 2 30 1 33 1 45 1 49 2 50 4 51 1 60 1 75 1 76 1 80 2 93 1 96 1 100 297 b.2b private foreign individuals, companies or organizations SHOW CARD 398 0 -9 don't know 10 0 344 4 1 7 1 24 1 25 1 40 1 49 1 50 4 51 2 55 1 67 1 95 1 100 29 b.2c government/state SHOW CARD IF 100% TERMINATE 398 0 -9 don't know 10 0 388 b.2d other SHOW CARD 398 0 -9 don't know 10 0 341 20 2 70 1 75 2 100 42 are the owner of the firm: INTERVIEWER: SHOW CARD Are the owners of the firm: If answer is 1 or Don't know or Doesn't apply then GO TO QUESTION AFB4a 398 0 -9 don’t know 9 -7 does not apply 17 1 all men 185 2 majority are men 87 3 majority are women 27 4 all women 6 5 67 is the largest owner female 187 211 -9 don't know 16 1 yes 37 2 no 134 Sysmiss 211 ethnic origin of the current largest owner What is the nationality of the current largest owner? 398 0 -9 don’t know 35 1 african 11 2 indian 94 3 lebanese/middle eastern 2 4 other asian 38 5 european/caucasian 56 6 other 162 main african ethnic group 11 387 1 grupo 1 8 2 grupo 2 1 3 grupo 3 0 4 grupo 4 1 5 grupo 5 1 Sysmiss 387 main 'other asian ethnic groups' 38 360 1 grupo 1 4 2 grupo 2 0 3 grupo 3 0 4 grupo 4 34 5 grupo 5 0 Sysmiss 360 how did the largest owner acquire ownership of this firm INTERVIEWER: SHOW CARD How did the largest owner acquire ownership of this firm? If answer is other than 3 then GO TO QUESTION B3e 398 0 -9 don’t know 3 1 started the business on their own or with partners 316 2 purchased an existing business 34 3 joined an existing family business 34 4 joined an existing non family business 8 5 other 3 the family business was joined by: The family business was joined by 34 364 -9 don’t know 1 1 heritage 27 2 marriage 2 3 other 4 Sysmiss 364 why did largest owner start or take over this firm? INTERVIEWER: SHOW CARD 398 0 -9 don’t know 14 1 to take advantage of a business opportunity 351 2 alternative jobs or opportunities were absent or not satisfa 33 largest owner's involvement in decision making in this firm(s)? INTERVIEWER: SHOW CARD Which of the following best describes the largest owner's involvement in decision making in this firms? If answer is 1 then GO TO QUESTION B5 398 0 -9 don’t know 5 1 makes most decisions on his/her own 205 2 makes decisions in consultation with other owners? 73 3 delegates most decisions to other partners owners? 4 4 has appointed a manager(s) who make decision 49 5 a board of directors makes the decision 56 6 other 6 is the manager most responsible to run the firm female? Is the manager most responsible to run the firm female? 193 205 -9 don't know 8 1 yes 27 2 no 158 Sysmiss 205 in what year did this establishment begin operations in this country? In what year did this establishment begin operations? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR 398 0 -9 don't know 5 1819 1 1848 1 1870 1 1885 1 1896 1 1916 1 1918 1 1930 2 1931 1 1934 1 1938 1 1940 1 1945 1 1947 3 1948 1 1949 1 1950 4 1952 3 1953 2 1955 2 1957 1 1958 3 1959 1 1962 1 1963 2 1964 2 1965 2 1966 2 1967 1 1968 3 1969 2 1970 5 1971 2 1972 2 1973 3 1974 3 1975 3 1976 2 1977 3 1978 6 1979 1 1980 7 1981 4 1982 4 1983 7 1984 4 1985 5 1986 8 1987 10 1988 7 1989 7 1990 15 1991 5 1992 11 1993 10 1994 7 1995 12 1996 12 1997 13 1998 14 1999 16 2000 16 2001 14 2002 10 2003 9 2004 18 2005 17 2006 25 2007 25 2008 1 number of full-time employees of the establishment when it started operations How many full-time employees did this establishment employ when it started operations? Please include all employees and managers The number of permanent, full-time employees for the time that the enterprise began operations should be provided. All employees and managers (including respondent) should be included. 398 0 -9 don't know 28 1 31 2 42 3 43 4 29 5 32 6 10 7 12 8 20 9 6 10 42 11 1 12 9 14 2 15 11 16 1 18 2 19 1 20 16 22 1 25 4 30 16 33 2 35 1 40 5 42 1 45 1 48 1 50 4 57 1 60 3 70 1 90 2 98 1 100 4 110 1 120 1 140 2 200 2 250 1 300 1 1500 1 2007 1 3000 2 was establishment formally registered when it began operations in this country? Was this establishment formally registered when it began operations? 398 0 -9 don't know 8 1 yes 326 2 no 64 in what year was this establishment formally registered? In what year was this establishment formally registered? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR. Year of registration refers to the year in which the establishment completed the registration as explained in B.6a. 398 0 -9 don't know 11 -7 establishment has never registered 4 1819 1 1848 1 1885 1 1896 1 1918 1 1930 2 1931 1 1936 1 1938 1 1940 1 1945 1 1947 2 1948 1 1949 1 1950 3 1952 2 1953 1 1955 1 1957 1 1958 2 1959 1 1963 2 1964 2 1965 2 1966 1 1967 1 1968 4 1970 4 1971 2 1972 2 1973 1 1974 3 1975 1 1976 2 1977 3 1978 4 1979 2 1980 5 1981 4 1982 3 1983 7 1984 3 1985 7 1986 8 1987 10 1988 6 1989 8 1990 12 1991 6 1992 10 1993 11 1994 6 1995 9 1996 10 1997 11 1998 13 1999 16 2000 19 2001 13 2002 10 2003 11 2004 17 2005 24 2006 28 2007 26 2008 7 what is the highest level of education of the current top manager? INTERVIEWER: SHOW CARD 398 0 -9 don’t know 8 1 no education 4 2 primary school 29 3 incomplete secondary school 44 4 secondary school 114 5 vocational training 49 6 some university training 39 7 graduate degree (ba, bsc etc.) 41 8 masters of business administration (mba) from university in 15 9 masters of business administration (mba) from university in 34 10 other post graduate degree (ph.d, masters) from university i 8 11 other post graduate degree (ph.d, masters) from university i 13 how many years of experience working in this sector does the top manager have? How many years of experience working in this sector does the Top Manager have? Top Manager as defined in B.7a. B.7 refers to years of Top Manager's managerial experience in the type of sector in which the establishment presently operates. 398 0 -9 don't know 12 1 less than one year 8 2 3 3 9 4 6 5 11 6 3 7 5 8 12 9 5 10 39 11 1 12 11 13 9 14 10 15 24 16 12 17 4 18 10 20 49 21 5 22 7 23 3 24 1 25 34 26 3 27 3 28 5 30 39 32 1 33 6 34 2 35 15 36 3 37 1 38 3 40 14 42 2 45 2 46 2 50 3 60 1 does establishment have an internationally-recognized quality certification? Does this establishment have an internationally-recognized quality certification? INTERVIEWER: If there is need for clarification, some examples are: ISO 9000, 9002 or 14000 398 0 -9 don't know 9 -6 still in process 4 1 yes 49 2 no 336 is this establishment located in an export processing or other industrial zone? Is this establishment located in an export processing or other industrial zone? 278 120 -9 don’t know 18 1 export processing zone 24 2 other industrial zone 44 3 neither of the above 192 Sysmiss 120 use its own transport to make shipments to its customers in fiscal year 07? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. Now, we turn to the establishment's operations in fiscal year 2007 In fiscal year 2007, did this establishment use its own transport to make shipments to its customers? If No or Don't Know then GO TO QUESTION C.3 150 248 -9 don't know 1 1 yes 96 2 no 53 Sysmiss 248 % annual shipments by own transport fiscal year 07? In fiscal year 2007, what percent of shipments, in terms of all annual shipments to customers, were transported by this establishment's own transport? 96 302 -9 don't know 3 0 2 1 2 2 2 5 1 20 1 25 1 30 1 50 5 60 3 70 2 75 3 80 8 85 1 90 4 95 2 96 1 98 1 100 53 Sysmiss 302 applied to obtain an electrical connection submitted over the last two years? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. Now, we turn to the establishment's operations in fiscal year 2007. Over the last two years, did this establishment submit an application to obtain an electrical connection? If answer is No or Don't Know then GO TO QUESTION C.6 345 53 -9 don't know 0 1 yes 35 2 no 310 Sysmiss 53 how many days did it take for you to receive an electrical connection service? In reference to that application for an electrical connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? Wait for electrical connection. Self-explanatory 35 363 -9 don't know 4 -6 still in process 0 -5 application denied 1 1 less than one day 1 3 1 7 1 10 2 12 1 14 2 15 6 20 2 21 2 30 6 45 2 60 2 90 1 180 1 Sysmiss 363 informal gift/payment expected or requested for an electrical connection? In reference to that application for an electrical connection, was an informal gift or payment expected or requested? 35 363 -9 don't know 0 -8 refusal 0 1 yes 1 2 no 34 Sysmiss 363 over fiscal year 2007, did this establishment experience power outages? Over fiscal year 2007, did this establishment experience power outages? If answer is No or Don't Know GO TO QUESTION C.10 A power outage occurs when there is equipment malfunction from the failure of adequate supply of power. Blackouts that cause some, but not all equipment to malfunction are also considered power outages. 345 53 -9 don't know 5 1 yes 140 2 no 200 Sysmiss 53 number of power outages experienced in a typical month in last fiscal year In a typical month, over fiscal year 2007, how many power outages did this establishment experience? IF 0, GO TO QUESTION C.10 140 258 -9 don't know 10 0 5 0.159999996423721 1 1 41 2 22 3 23 4 17 5 6 6 2 7 2 8 1 10 6 11 1 15 1 20 1 120 1 Sysmiss 258 how long did the average power outage last? How long did these power outages last on average? This refers to the duration of the power outages in a typical month. The respondent should calculate average duration of power outages in the typical month. 135 263 -9 don't know 6 1 less than one hour 61 2 20 3 11 4 3 5 8 6 7 7 1 8 1 10 1 12 3 14 1 15 1 20 1 24 2 30 6 33 1 45 1 Sysmiss 263 in last fiscal year, what were your losses that resulted from power outages? PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b Losses because of power outages: The Manager should estimate the amount of production lost because of power outages. 93 305 -9 don't know 0 0.100000001490116 1 0.5 3 1 46 2 14 3 4 4 1 5 15 7 1 10 4 25 2 47 1 50 1 Sysmiss 305 total annual losses due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b Losses because of power outages: The Manager should estimate the amount of production lost because of power outages. 42 356 -9 don't know 38 0 3 1000000 1 Sysmiss 356 generator shared or owned over the course of last fiscal year? Over the course of fiscal year 2007, did this establishment own or share a generator? If answer is No or Don't Know then GO TO QUESTION C.12 Establishment owns or shares a generator. Self-explanatory 96 302 -9 don't know 2 1 yes 33 2 no 61 Sysmiss 302 % electricity from generator owned/shared by the establishment in last fiscal yr In fiscal year 2007, what percent of this establishment's electricity came from a generator or generators that the establishment owned or shared? Percentage of electricity from own or shared generator. Self-explanatory 33 365 -9 don't know 6 0 6 1 11 2 4 5 3 6 1 30 1 100 1 Sysmiss 365 at the present time, does this establishment have an electrical connection? 0 398 -9 don't know 0 1 yes 0 2 no 0 Sysmiss 398 application to obtain a water connection submitted over the last 2 fiscal years? Over the last two years, did this establishment submit an application to obtain a water connection? If answer is No or Don't Know then GO TO QUESTION C.15 Application for water connection. Self-explanatory 345 53 -9 don't know 2 1 yes 23 2 no 320 Sysmiss 53 how many days did it take for you to obtain a water connection? In reference to that application for a water connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? Wait for water connection. Self-explanatory 23 375 -9 don't know 4 -6 still in process 1 -5 application denied 1 1 less than one day 1 3 1 5 2 7 1 15 4 20 1 30 3 42 1 60 1 90 2 Sysmiss 375 when you applied for a water connection, was an informal gift requested? In reference to that application for a water connection, was an informal gift or payment expected or requested? 23 375 -9 don't know 0 -8 refusal 0 1 yes 0 2 no 23 Sysmiss 375 did you experience insufficient water supply for production in last fiscal yr? Over fiscal year 2007, did this establishment experience insufficient water supply for production? If answer is No or Don't Know then GO TO QUESTION C.19 Insufficient water supply: whenever there is equipment failure or cessation of production operations due to the lack of or reduction in water supply. 96 302 -9 don't know 0 1 yes 26 2 no 70 Sysmiss 302 frequency of incidents of water shortages in a typical month in last fiscal yr In a typical month, over fiscal year 2007, how many incidents of insufficient water supply did this establishment experience? If answer is 0 or Don't Know then GO TO QUESTION C.19 26 372 -9 don't know 6 1 6 2 1 3 1 4 1 5 4 10 2 15 1 30 4 Sysmiss 372 average length of water shortage (affecting production) in last fiscal year How long did these incidents of insufficient water supply last on average? Duration of a water shortage can be estimated by considering the average duration of water insufficiencies that took place in a typical month. 20 378 -9 don't know 2 1 less than one hour 1 2 2 3 2 4 2 5 4 6 1 8 1 10 1 12 1 17 1 18 1 24 1 Sysmiss 378 Percentage of water supply from public sources in production process in 2007 In fiscal year 2007, what percent of this establishment's water supply, used in the production process, was from public sources? INTERVIEWER: IF RESPONDENT SAID NONE, WRITE 0 96 302 -9 Don’t know 6 0 No water from public sources used in production 7 20 1 40 1 50 1 70 1 75 1 80 1 100 77 Sysmiss 302 at the present time, does this establishment have a water connection? 0 398 -9 don't know 0 1 yes 0 2 no 0 Sysmiss 398 currently, do you have toilet facilities that are connected to a public sewer? 0 398 -9 don't know 0 1 yes 0 2 no 0 Sysmiss 398 application to obtain a telephone connection submitted over the last two years Over the last two years, did this establishment submit an application to obtain a telephone connection? If answer is No or Don't Know then GO TO QUESTION C.22 Application for telephone connection. Self-explanatory 345 53 -9 don't know 0 1 yes 55 2 no 290 Sysmiss 53 how many days did it take for you to receive a telephone connection service? In reference to that application for a telephone connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? Wait for telephone connection. Self-explanatory 55 343 -9 don't know 5 -6 still in process 2 -5 application denied 0 1 less than one day 4 2 4 3 3 5 2 7 7 10 1 14 1 15 6 20 2 21 1 30 9 35 1 40 1 42 1 60 2 90 1 180 2 Sysmiss 343 when you applied for a telephone connection was an informal gift requested? In reference to that application for a telephone connection, was an informal gift or payment expected or requested? 55 343 -9 don't know 1 -8 refusal 0 1 yes 3 2 no 51 Sysmiss 343 do you currently communicate with clients and suppliers by e-mail? 345 53 -9 don't know 1 1 yes 252 2 no 92 Sysmiss 53 do you currently communicate with clients and suppliers via your website? 345 53 -9 don't know 5 1 yes 126 2 no 214 Sysmiss 53 currently, do you use any of the following:? cell phone(s) 0 398 -9 don't know 0 1 yes 0 2 no 0 Sysmiss 398 currently, so you have a fixed-line telephone connection? 0 398 -9 don't know 0 1 yes 0 2 no 0 Sysmiss 398 does the firm have a high-speed, broadband internet connection on its premises? Does this establishment have a high-speed Internet connection on its premises? If answer is No or Don't Know then GO TO QUESTION C.30 High-speed, Internet connection is defined as Internet connection that is faster than using a telephone line with a modem. 120 278 -9 don't know 3 1 yes 74 2 no 43 Sysmiss 278 is the internet connection used to: order purchases for this establishment? INTERVIEWER: READ EACH OPTION ALOUD How Internet connection is used. Self-explanatory 74 324 -9 don't know 2 -7 not applicable 0 1 yes 40 2 no 32 Sysmiss 324 is the internet connection used to: deliver services to your clients? INTERVIEWER: READ EACH OPTION ALOUD How Internet connection is used. Self-explanatory 74 324 -9 don't know 2 -7 not applicable 0 1 yes 47 2 no 25 Sysmiss 324 is internet used to: do research and develop ideas on new products and services? INTERVIEWER: READ EACH OPTION ALOUD How Internet connection is used. Self-explanatory 74 324 -9 don't know 2 -7 not applicable 0 1 yes 53 2 no 19 Sysmiss 324 was unavailability of internet connection experienced in last fiscal year? Over fiscal year 2007, did this establishment experience unavailability of Internet connection? If answer is No or Don't Know then GO TO QUESTION C.28 Unavailability of Internet connection refers to instances when establishment Internet users receive an unavailable service message when attempting to access or log on to Internet services. The purpose of the question is to assess the reliability of the service provider and not the unavailability due to internal problems. 74 324 -9 don't know 1 1 yes 27 2 no 46 Sysmiss 324 frequency of unavailability of internet connection in av. month in last fisc yr In a typical month, over fiscal year [insert last complete fiscal year], how many times has this establishment experienced unavailability of Internet connection? If answer is 0 or Don't Know then GO TO QUESTION C.28 Incidents of unavailable Internet connection per typical month: registers the number of times establishment Internet users receive an unavailable service message when attempting to access or log on to Internet services. 27 371 -9 don't know 4 1 9 2 4 3 2 4 1 5 2 10 2 15 1 20 1 30 1 Sysmiss 371 length of unavailability of internet connection in av. month in last fiscal yr In a typical month, over fiscal year 2007, on average how long did the unavailability of an Internet connection last? Average duration of unavailable Internet connection registers the length of time (in minutes) of an average incident in a typical month. 27 371 -9 don't know 5 1 less than one minute 3 2 1 4 1 5 2 7 1 20 1 30 3 60 5 90 1 120 1 180 2 1440 1 Sysmiss 371 do security or authentication concerns affect purchases you make by internet? Do concerns about the security of Internet connections or authentication of parties in a transaction affect the volume or nature of purchases that this establishment makes over the Internet? 74 324 -9 don't know 2 -7 not applicable 10 1 yes 10 2 no 52 Sysmiss 324 how much of an obstacle is electricity to the current operations of this firm? SHOW CARD Is electricity No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 398 0 -9 don't know 1 -7 does not apply 3 0 no obstacle 114 1 minor obstacle 72 2 moderate obstacle 35 3 major obstacle 63 4 very severe obstacle 110 how much of an obstacle are telecommunications to the operations of this firm? SHOW CARD Is Telecommunications No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 120 278 -9 don't know 3 -7 does not apply 1 0 no obstacle 38 1 minor obstacle 17 2 moderate obstacle 11 3 major obstacle 21 4 very severe obstacle 29 Sysmiss 278 main product\service (by the largest % of annual sales) in last fiscal year READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next topic to be covered is how and where this establishment makes its sales. In fiscal year 2007, what was this establishment's main product, that is, the product that represented the largest proportion of annual sales (in LCU)? 398 0 A complet catering services for reception, marriage etc 1 AMC 1 Air conditioning ,batteries and generators 1 Airconditioning 1 Aluminium and security accessories 1 Aluminium openings (wnidows & doors) 1 Artisanals objects 1 Audit of acounts for clients 1 Beach and household item 1 Beverages 2 Braised ox 1 Bread 7 Bread 100g 1 Bread and pastry 1 Building Construction 1 Building Construction and civil engineering 1 Building Subcontractor 1 Butcher 1 Cake 2 Car air conditioning 1 Car dealers 1 Cashmere 1 Catering services 1 Cheese Rod 1 Chicken 1 Chinese foodstuffs 1 Civil & engineering 1 Civil and Engineering 1 Cleaning 1 Cleaning & maintenance of yard 1 Communication Services 1 1 Construction 6 Construction Subcontractor 1 Construction of the buildings 1 Constructrion Division 1 Consumer goods 1 Consutancy 1 Contracting services electrical 1 Cookware 1 Cotton yarn 1 Decoration for pastry 1 Decorative Gifts 1 Dessert and cakes 1 Development of softwares 1 Distillery 1 Distribution hair product 1 Distribution of yaourt and other foodstuffs 1 Doors 1 Doors and windows 1 Dredging and landtric lamation , civil engineering 1 Drughouse 1 Drugs 1 Dry Consumer Goods 1 Dry Spices 1 Dry Vanilla 1 Dry food stuff 1 Eau de javel 1 Educational books 1 Electrical materials 1 Electrical products 1 Electronic appliances 1 Engineering 2 Exporting of waste( pieces of cloths already cut in other enterprise that are pr 1 Fancy Jewels 1 Fast Food- Grillades & Fellafer bread-dishes 1 Fitter and turner services 1 Floral Design 1 Floriculture 1 Food manufacturing such as 1 Food stuff (bread) 1 Food stuff general goods consumer 1 Formwork Services 1 Frozen Meat 1 Frozen fish 1 Fruit Juice 1 Fruits and vegetables 1 Furniture Varnish 1 Furniture contracting 1 Garment 1 Garments 2 Gas Oil 1 Gasoline and diesel 1 General soft drinks 1 Government contract for computer supply 1 Guarding security services 1 Hairdresser 1 Haute Couture 1 Heavy Machines 1 Home accessories 1 Hotel rooms 1 I T equipement 1 Import of goods 1 Import tiles 1 Importation and distribution of battery 1 Importation and exportation of medical equipments 1 Importation of foodstuffs 1 Importation of fresh fruits 1 Indian Clothes 1 Informatics Services 1 Installation of plumbing 1 Investment 1 Iron bars 1 Iron boa 1 Iron forge products 1 Javel 1 Jewels 1 Job Contractor in building construction 1 Kitchen utensils and glassware products 1 Knitted Garments 1 Knitting 1 Ladies Garments 1 Landscaping 1 Leather Gloves 1 Management & Maintenance of high rise building 1 Management of private bus owners services for public and transport services 1 Manufacture & Sale of Jeans 1 Manufacture Jeans for local sales 1 Manufacture Woven Garments 1 Manufacture and sale of boat models 1 Manufacture and sale of bread 1 Manufacture and sale of pizza 1 Manufacture doors and windows in aluminium 1 Manufacture of Caps 1 Manufacture of Grass jelly 1 Manufacture of T-shirt 1 Manufacture of aluminium frames for doors and windows 1 Manufacture of garment bags and umbrella 1 Manufacture of gold and silver jewelleries 1 Manufacture of jean trousers 1 Manufacture of laminated frames 1 Manufacture of pickles 1 Manufacture of pickles and chili paste 1 Manufacture of plastic bags 1 Manufacture of polo shirt/ Curtains, Table cloth & Bed sheets for hotels 1 Manufacture of ready made garments 1 Manufacture of rubber boots 1 Manufacture of solar water stands 1 Manufacture of spices and foodstuffs 1 Manufacture of wooden furniture 1 Manufacture security door 1 Manufacturing of clothes 1 Manufacturing of ice cream 1 Mechanical car repair 1 Metal and Galvanize sheet 1 Model of boat 1 Newspapers 1 Oders subcontracting with factories 1 PET bottle fabrication 1 Packing & palegic sale of fish 1 Paint 1 Paint and sheet metal garage 1 Pantalon 1 Pasta & wine 1 Petrol 1 Photo Processing 1 Photo Services 1 Pickles 1 Plant Hire Services and Civil Engineering 1 Plastic articles 1 Pool construction 1 Posting of publicity 1 Preparation, sale and delivery of meal 1 Printing 1 Printing Services 1 Production and sale of sportswear 1 Production of industrial and domestic gas 1 Re-built tyres service 1 Ready made Garments 2 Ready made garments and toys for children 1 Recruiter 1 Refine & Pack of Salt 1 Rental of tents and marquees 1 Renting of tv sets 1 Repairs & Maintenance 1 Repairs of car air conditionners 1 Restaurant & lodges 1 Restaurant Pizza Making 1 Restoration 4 Restoration & catering 1 Rice 1 Rings 1 Road Sign 1 Rounder Rolls 1 Sale of artisanal products 1 Sale of cake and pastry 1 Sale of cooking gas 1 Sale of dholl puri 1 Sale of drugs 1 Sale of foodstuff 1 Sale of foodstuffs 2 Sale of frames . lenses and glasses 1 Sale of glasses 1 Sale of luxury items 1 Sale of medical drugs 1 Sale of mobile phones 1 Sale of oignon 1 Sale of old scrap 1 Sale of petroleum product 2 Sale of potatoes and oignons 1 Sale of products 1 Sale of sport articles 1 Sales of alcoholic drinks 1 Sales of fuel 1 Sales of jewelleries 1 Sales of kimono 1 Sales of watches and clocks 1 Salt 1 Screen Fabric 1 Screen Print 1 Seafoods 1 Secondary education 1 Self adeshive label 1 Selling of cleaning materials 1 Service Reparations & Maintenance of cranes 1 Sewarage network 1 Shirts 1 Short 1 Slot Machine 1 Slot machines 1 Spices and masala 1 Stataioneries 1 Stationary 1 Stationery and batteries 1 Sugar Cane 1 Sugar and electricity 1 Supermarket 1 Supply of fresh vegetables to hotels 1 Sweater 1 Sweater Cashmere 1 Sweets 2 T-shirt and Polo shirt 1 T-shirts 1 TELECOMMUNICATION 1 Tailor made ladies uniforms 1 Tea 1 Textile 1 Textile garments 1 Textile-bioligic cotton 1 Textiles 3 The renovation of the service station 1 The sale of clothes 1 Tie Fix cement 1 Underwear garments 1 Unisex clothes 1 Ups and Photocopier 1 Vehicles Spare parts 1 Vehicles spare parts 1 Washing of clothes 1 Wholesale of cloth 1 accesory of seam 1 air conditioning 1 assembling of wooden furniture 1 baker 2 bottle pet 1 bottled wine-sale on the local market 1 bread 3 building materials 1 cabinetmaker 1 cakes 3 cakes and bread 1 calendor,on the hotels menu cards 1 car sales 2 car wash & velveting 1 chicken burger 1 chily processing 1 cleaning 1 commerce good hardware stores 1 concept and prefabrication of buildings 1 confection of final products 1 construction 4 costunes manufacturer 1 currency exchange 1 diverses products 1 edible oil 1 electric appliances 1 exportation of molasses 1 fabrication of buses 1 fabrication of metal products 1 fertilizers 1 fitting and iron bar 1 flour 1 food stuff 1 food wrapping 1 furniture 1 furniture household deco,tiles bathroom set 1 furnitures 1 garments 1 ground handling 1 hand bag 1 impression' 1 industrial printing & packing 1 industrial programmation 1 interior decorstion 1 jewellery 1 jewelry 1 knitwear pullovers 1 local win 1 magazines impressions 1 manioc biscuits 1 manufacture gold/silver jewelleries 1 manufacture of bakery products 1 manufacture of jeans 1 manufacture of sweet cake 1 manufacture(shirt&T-shirt(polo)) 1 manufacturer of parachutes 1 manufacturer of ready made garment 1 manufacturer of trousers 1 manufacturing of jewellery 1 mechanician 1 medals 1 operation linguiistic 1 paint 1 painting & coachwork of cars 1 pastry and bakery making 1 pastry making 1 plastic 1 plastic cover 1 plastic products 1 print on textile 1 production of tubes,forged pipes 1 restauration 1 rhum' 1 road construction 1 sale of fruit & vegetable to hotel 1 sale of hairstyles accessories 1 sale of land and houses 1 sale of petroluem product 1 sale of vehicles 1 sales of snacks(moolkoo,petit-pois) 1 1 salle of diamond 1 samoussa (Snack) 1 screen print 1 screen printing 1 1 selling of kfc products - chicken 1 selling of pineapples & banana 1 service catering 1 services;for structure and setting hp of business 1 shirts 1 slippers 1 snack 1 special night event 1 spices production and sales(local makket) 1 sugars machinery 1 supplies <tonner and ink> 1 swimming suits 1 t-shirt, polo shirt 1 telecommunication services 1 tennis lesson 1 textile 2 textile accessories 1 the dread 1 the sale of snack(sew,moolkoo,baguette fromage) 1 toilet maker 1 underwear 1 underwears 1 vegetables 1 waste cleaning services 1 watches 1 wedding & visiting cards/requisition books 1 wood(furnitures) 1 yoghurt 1 first product/service isic code SHOW CARD Using this card, please choose the 4-digit code that best applies to the main product of this establishment. ]]> 398 0 -9 don't know 22 1511 3 1512 2 1513 2 1514 1 1520 1 1533 1 1541 25 1542 3 1549 33 1551 1 1552 3 1554 4 1711 4 1712 3 1721 11 1729 18 1730 4 1810 15 1820 1 1912 1 2022 2 2029 4 2101 1 2211 4 2212 1 2219 1 2221 2 2222 4 2412 1 2422 2 2424 3 2429 1 2511 1 2519 2 2520 7 2695 1 2710 3 2720 1 2811 2 2899 5 3410 1 3420 1 3610 6 3691 4 3699 15 3720 5 4510 3 4520 22 4540 6 5010 4 5020 6 5030 1 5040 1 5050 3 5122 1 5142 1 5190 6 5211 4 5219 12 5220 10 5231 4 5232 4 5233 7 5234 1 5239 12 5252 3 5259 19 5510 5 5520 5 6210 1 6303 1 6304 1 6309 3 7221 1 7230 1 7250 2 7290 10 first product/service, percent of total annual sales What percentage of total sales does the main product represent? The main product is defined in terms of sales in monetary value not volume. 398 0 -9 don't know 14 8 1 10 2 15 3 20 2 30 3 35 2 38 1 40 14 45 4 46 1 50 13 54 1 55 4 60 18 65 6 67 1 70 17 75 18 78 1 80 18 85 3 90 22 95 9 97 1 100 219 in last fiscal year, what were this establishment’s total annual sales? In fiscal year 2007, what were this establishment's total annual sales? 398 0 -9 don't know 15 30000 1 50000 1 90000 1 100000 2 150000 1 155000 1 195000 1 200000 2 250000 2 270000 1 280000 1 400000 2 425000 1 460000 1 460150 1 500000 5 525000 1 600000 5 700000 1 720000 3 800000 6 805200 1 850000 2 880000 1 900000 2 1000000 7 1080000 1 1200000 4 1360000 1 1400000 1 1440000 1 1500000 7 1540000 1 1600000 2 1800000 2 1900000 2 2000000 10 2200000 1 2400000 1 2500000 7 2700000 1 2800000 2 2900000 2 3000000 15 3100000 1 3300000 1 3500000 3 3600000 3 3800000 1 4000000 5 4500000 2 4700000 1 4800000 1 5000000 8 5400000 1 5800000 1 6000000 7 7000000 5 7200000 2 7500000 1 8000000 9 8500000 2 8640000 1 9000000 4 9400000 1 10000000 8 10286005 1 11000000 4 12000000 5 13000000 5 13154400 1 14000000 3 15000000 19 16000000 5 17000000 1 18000000 4 19000000 2 20000000 5 21000000 3 22000000 4 23000000 2 23601000 1 24000000 2 24500000 1 25000000 2 26400000 2 27000000 3 30000000 7 31000000 2 32000000 3 35000000 3 37000000 1 38000000 2 40000000 4 42000000 2 45000000 1 46000000 2 48000000 1 50000000 6 52000000 1 60000000 4 69200000 1 70000000 1 73000000 1 73558000 1 75000000 3 80000000 1 82000000 1 83000000 1 85000000 3 94000000 1 97000000 1 100000000 8 110000000 1 118000000 2 120000000 3 130000000 2 134000000 1 142000000 2 145000000 1 150000000 1 160000000 1 165000000 1 170000000 2 176000000 1 193000000 1 200000000 1 220000000 1 240000000 1 250000000 3 252000000 1 274000000 1 285000000 1 300000000 4 337000000 1 350000000 1 360000000 1 375000000 2 400000000 5 440000000 1 453000000 1 500000000 4 530000000 1 665000000 1 674000000 1 700000000 2 750000000 2 800000000 1 1100000000 1 1200000000 1 1400000000 2 2300000000 1 2700000000 1 6500000000 1 72000000000 1 what were this establishment’s total sales last month? 0 398 -9 don't know what % of establishment's sales were: national sales? IF 100, GO TO QUESTION D.10a 398 0 -9 don't know 5 0 25 1 1 2 2 5 2 10 4 23 1 25 1 30 1 31 1 35 1 36 1 40 3 45 1 50 14 60 2 70 3 75 5 80 2 84 1 85 6 90 7 92 1 94 1 95 9 97 1 98 3 99 2 100 292 what % of establishment's sales were: indirect exports? (using a third party) IF 100, GO TO QUESTION D.8 398 0 -9 don't know 5 0 349 1 3 2 2 5 2 10 3 15 1 20 1 25 4 30 3 31 1 50 5 55 1 60 2 70 1 75 1 90 2 95 1 98 1 100 10 what % of establishment's sales were: direct exports? IF 0, GO TO QUESTION D.8 398 0 -9 don't know 5 0 329 2 1 3 1 5 10 8 1 10 5 15 4 16 1 20 1 25 4 30 2 38 1 40 2 50 8 64 1 65 2 77 1 90 1 95 2 98 1 99 1 100 14 in 2007, how many av. days did it take for your exported goods to clear customs? INTERVIEWER: for European Union countries ask for goods exported directly outside the EU In fiscal year 2007,when this establishment exported goods directly, how many days did it take on average from the time this establishment's goods arrived at their main point of exit (e.g., port, airport) until the time these goods cleared customs? 69 329 -9 don't know 27 -7 does not apply 0 1 less than one day 10 2 4 3 6 4 2 7 2 8 1 9 1 10 3 12 1 13 1 15 2 20 1 21 2 24 1 30 3 35 2 Sysmiss 329 Percentage of lost value of exported products because of thef in transit in 2007 In fiscal year 2007, what percent of the consignment value of the products exported directly was lost while in transit because of theft? 69 329 -9 Don’t know 22 0 No losses 44 1 1 10 1 50 1 Sysmiss 329 % value directly exported products lost in transit by breakage or spoilage, 2007 In fiscal year 2007, what percent of the consignment value of the products exported directly was lost while in transit because of breakage or spoilage? 69 329 -9 Don’t know 20 0 No losses 44 1 1 2 2 3 1 10 1 Sysmiss 329 in what year did this establishment first export directly or indirectly? In which year did this establishment first export directly or indirectly? First exported directly or indirectly. The purpose of this question is self-explanatory. 106 292 -9 don't know 29 1819 1 1948 1 1953 1 1970 1 1971 1 1972 1 1974 1 1978 3 1981 1 1982 1 1983 2 1985 2 1987 3 1989 2 1990 2 1993 1 1994 1 1995 6 1996 2 1997 2 1998 2 1999 1 2000 7 2001 4 2002 6 2003 7 2004 4 2005 1 2006 6 2007 2 2008 2 Sysmiss 292 In 2007, what % value of products sent to domestic mkts were stolen in transit? In fiscal year 2007, what percent of the consignment value of products this establishment shipped to supply domestic markets was lost while in transit because of theft? 150 248 -9 Don’t know 15 -7 No internal shipments made 3 0 No losses 129 5 2 100 1 Sysmiss 248 2007 % cons. value were domestic products lost in transit by breakage\spoilage In fiscal year 2007, what percent of the consignment value of products this establishment shipped to supply domestic markets was lost while in transit because of breakage or spoilage? 150 248 -9 Don’t know 16 -7 No internal shipments made 3 0 No losses 121 2 1 3 1 5 3 6 1 10 1 15 1 20 1 100 1 Sysmiss 248 % of material inputs and supplies of domestic origin in last fiscal year SHOW CARD 150 248 -9 don't know 8 0 29 2 1 5 2 10 13 15 1 20 6 24 1 25 5 30 3 40 4 45 1 50 5 60 3 70 3 75 2 80 3 85 2 90 3 93 1 95 1 96 1 100 52 Sysmiss 248 % of material inputs and supplies of foreign origin in last fiscal year SHOW CARD IF 0, GO TO QUESTION D16 150 248 -9 don't know 8 0 52 4 1 5 1 7 1 10 3 15 2 20 3 25 2 30 3 40 3 50 5 55 1 60 4 70 3 75 5 76 1 80 6 85 1 90 13 95 2 98 1 100 29 Sysmiss 248 were any of these material inputs and supplies imported directly? Were any of the material inputs or supplies purchased in fiscal year 2007, imported directly? If answer is No or Don't Know then GO TO QUESTION D16 The purpose of this question is to determine if the establishment has any interaction with customs when importing inputs and other materials. 98 300 -9 don't know 6 1 yes 65 2 no 27 Sysmiss 300 av. no. days for imported goods to clear customs in last fiscal year INTERVIEWER: for European Union countries ask for material inputs or supplies imported from outside the EU In fiscal year 2007, when this establishment imported material inputs or supplies (from outside the EU for European Union members), how many days did it take on average from the time goods arrived to their point of entry (e.g. port, airport) until the time these goods could be claimed from customs? 65 333 -9 don't know 3 -7 does not apply 0 1 less than one day 4 2 8 3 10 4 1 5 5 6 2 7 10 10 6 14 3 15 7 21 1 30 4 90 1 Sysmiss 333 when you receive your most key input, how many days of stock is available? At the present time, when this establishment receives delivery of its most important input, on average, how many days of inventory, measured in days of production, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND 150 248 -9 don't know 14 0 8 1 32 2 12 3 13 5 4 7 9 9 1 10 2 12 1 14 3 15 5 20 3 30 22 45 1 60 6 90 5 100 1 120 1 180 4 315 1 330 1 365 1 Sysmiss 248 av. number of days of inventory on hand after receving sales item At the present time, when this establishment receives its main sales item, on average, how many days of inventory measured in days of sales, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND 120 278 -9 don't know 35 0 11 1 30 2 7 3 5 4 1 5 2 6 2 7 5 10 2 14 2 15 2 20 2 21 1 25 1 30 9 90 1 180 2 Sysmiss 278 in 2007, for how long had you known your main supplier of your main sales item? 0 398 -9 don't know 0 Sysmiss 398 in 2007, did you subcontract any part of its production to other firms? In fiscal year 2007, did this establishment subcontract any part of its production to other firms? 398 0 -9 don't know 55 1 yes 59 2 no 284 how much of an obstcle is: transportation of goods, supplies, and inputs? SHOW CARD Is transport No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 398 0 -9 don't know 0 -7 does not apply 4 0 no obstacle 143 1 minor obstacle 41 2 moderate obstacle 44 3 major obstacle 64 4 very severe obstacle 102 how much of an obstacle is: customs and trade regulations? SHOW CARD Are customs and trade regulations No Obstacle, a Minor Obstacle, a Moderate obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 398 0 -9 don't know 7 -7 does not apply 55 0 no obstacle 190 1 minor obstacle 40 2 moderate obstacle 44 3 major obstacle 39 4 very severe obstacle 23 main mkt in which you sold your main product or service in last fiscal year SHOW CARD If answer is 3 or Don't Know then GO TO QUESTION E.6 150 248 -9 don't know 2 1 local - main product sold mostly in same municipality 56 2 national - main product sold mostly across the country 67 3 international - main product sold mostly to nations outside 25 Sysmiss 248 how many competitors did this establishment’s main product/product line face? In fiscal year 2007, for the main market in which this establishment sold its main product, how many competitors did this establishment's main product face? Number of competitors in establishment's market. Self-explanatory 123 275 -9 don't know 10 1 none 14 2 one 3 3 2 to 5 44 4 more than 5 52 Sysmiss 275 no. sales of main product increase/remain the same/decrease in last fiscal yr? Comparing the last month to the first month of the fiscal year 2007 have monthly sales of this establishment's main product increased, remained the same, or decreased? 123 275 -9 don't know 6 1 increased 49 2 remained the same 44 3 decreased 24 Sysmiss 275 did price of main product increase/remain the same/decrease in last fiscal yr? Comparing the last month to the first month of the fiscal year 2007 have prices of this establishment's main product increased, remained the same, or decreased? 123 275 -9 don't know 4 1 increased 81 2 remained the same 32 3 decreased 6 Sysmiss 275 do you use technology licensed from a foreign-owned company? Does this establishment at present use technology licensed from a foreign-owned company, excluding office software? Technology licensed from a foreign owned company: it measures access to foreign technology. The license may be held by the establishment's parent company. The answer is “no” if the establishment uses foreign technology without a license or a formal agreement. 150 248 -9 don't know 3 1 yes 21 2 no 126 Sysmiss 248 does this establishment compete against unregistered or informal firms? Does this establishment compete against unregistered or informal firms? 398 0 -9 don't know 16 1 yes 205 2 no 177 Price reduction in response to domestic competitors in 2007 In fiscal year 2007, has this establishment reduced prices of its main product in response to price reductions by its domestic competitors? 150 248 -9 Don't know 2 -7 Does not apply 5 1 Yes 29 2 No 114 Sysmiss 248 Price reduction in response to foreign competitors in 2007 In fiscal year 2007, has this establishment reduced prices of its main product in response to price reductions by its foreign competitors? 150 248 -9 Don't know 3 -7 Does not apply 14 1 Yes 23 2 No 110 Sysmiss 248 In 2007, did you change product lines due to foreign competitor pressure? Comparing the last month to the first month of the fiscal year 2007 have monthly purchases of this establishment's main input increased, remained the same, or decreased? 120 278 -9 Don't know 4 -7 Does not apply 3 1 Yes 31 2 No 82 Sysmiss 278 over last fisc. yr, did purchases of main input increase/stay the same/decrease? Comparing the last month to the first month of the fiscal year 2007 have monthly purchases of this establishment's main input increased, remained the same, or decreased? 150 248 -9 don't know 6 1 increased 84 2 remained the same 48 3 decreased 12 Sysmiss 248 over last fiscal year, did price of main input increase/stay the same/decrease? Comparing the last month to the first month of the fiscal year 2007 have prices of this establishment's main input increased, remained the same, or decreased? 150 248 -9 don't know 4 1 increased 107 2 remained the same 32 3 decreased 7 Sysmiss 248 how much of an obstacle are the informal sector competitors to your operations? SHOW CARD Are practices of competitors in the informal sector No Obstacle, a Minor Obstacle, a Moderate Obstacle, Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 398 0 -9 don't know 4 -7 does not apply 25 0 no obstacle 111 1 minor obstacle 63 2 moderate obstacle 51 3 major obstacle 65 4 very severe obstacle 79 in last 3yrs, did you introduce any new/significantly improved prod. processes? READ THE FOLLOWING TO RESPONDENT BEFORE PROCEEDING: Now we turn to another topic. During the last three years, did your establishment introduce any new or significantly improved production processes including methods of supplying services and ways of delivering products? 398 0 -9 don't know 14 1 yes 196 2 no 188 in last 3yrs, did you introduce any new/significantly improved products? During the last three years, did your establishment introduce into the market any new or significantly improved products (goods or services)? If answer is No or Don't know then GO TO QUESTION MUO.3 398 0 -9 don't know 16 1 yes 205 2 no 177 fy07 % of sales accounted for by products or services introduced in last 3yrs? In fiscal year 2007, what percent of this establishment's annual sales was accounted for by products or services that were introduced in the last three years? 205 193 -9 don't know 20 0 2 1 7 2 2 3 2 5 15 8 3 10 36 12 5 15 21 16 1 20 29 25 14 30 9 35 3 36 1 40 6 50 10 60 1 75 1 80 4 85 1 100 12 Sysmiss 193 in fy07, did you spend on r&d activities? In fiscal year 2007, did this establishment spend on R&D activities, including R&D subcontracted to other companies? Research and development (R&D) is defined as creative work undertaken on a systematic basis in order to increase the stock of knowledge. Research and development is distinguished from market research and product testing by the presence in research and development of an appreciable element of novelty. So, for example, laboratory research for a new chemical compound of paint would be research and development while market research surveys or internet surfing would not be research and development. 398 0 -9 don't know 40 1 yes 71 2 no 287 in fy07, how much did you spend on r&d activities? In fiscal year 2007, how much did this establishment spend on R&D activities performed within the establishment or subcontracted to other companies? 71 327 -9 don't know 4 0 1 1 yes 0 2 no 0 1000 1 10000 1 15000 1 20000 1 25000 2 50000 7 57000 1 70000 1 90000 1 100000 3 150000 1 200000 4 225000 1 250000 2 300000 6 350000 1 400000 3 480000 1 500000 5 600000 3 1000000 4 1200000 1 2000000 3 2500000 1 3000000 1 3500000 1 4000000 1 5000000 3 10000000 1 20000000 3 35000000 1 Sysmiss 327 in fy07, % finance for r&d activities from: internal funds/retained earnings SHOW CARD In fiscal year 2007, what percentage of funds that financed those R&D activities came from? INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 71 327 -9 don't know 3 0 7 25 1 30 1 40 1 50 3 70 2 100 53 Sysmiss 327 in fy07, % finance for r&d activities that came from: banks SHOW CARD In fiscal year 2007, what percentage of funds that financed those R&D activities came from? INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 71 327 -9 don't know 3 0 56 25 1 30 2 50 2 70 1 100 6 Sysmiss 327 in fy07, % finance for r&d activities that came from: universities SHOW CARD In fiscal year 2007, what percentage of funds that financed those R&D activities came from? INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 71 327 -9 don't know 3 0 68 Sysmiss 327 in fy07, % finance for r&d activities that came from: venture capital SHOW CARD In fiscal year 2007, what percentage of funds that financed those R&D activities came from? INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 71 327 -9 don't know 3 0 68 Sysmiss 327 in fy07, % finance for r&d activities that came from: federal and state govt. SHOW CARD In fiscal year 2007, what percentage of funds that financed those R&D activities came from? INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 71 327 -9 don't know 3 0 67 60 1 Sysmiss 327 in fy07, % finance for r&d activities that came from: other SHOW CARD In fiscal year 2007, what percentage of funds that financed those R&D activities came from? INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 71 327 -9 don't know 3 0 65 50 1 75 2 Sysmiss 327 in fy07, why did you not spend on r&d activities? not interested In fiscal year 2007, what were the reasons why this establishment did NOT spend on R&D activities? 398 0 -9 don't know 48 1 yes 159 2 no 191 in fy07, why did you not spend on r&d activities? lack of funds In fiscal year 2007, what were the reasons why this establishment did NOT spend on R&D activities? 398 0 -9 don't know 52 1 yes 67 2 no 279 in fy07, why did you not spend on r&d activities? lack of skills available In fiscal year 2007, what were the reasons why this establishment did NOT spend on R&D activities? 398 0 -9 don't know 56 1 yes 14 2 no 328 in fy07, why did you not spend on r&d activities? no good property rights In fiscal year 2007, what were the reasons why this establishment did NOT spend on R&D activities? 398 0 -9 don't know 55 1 yes 8 2 no 335 in fy07, why did you not spend on r&d activities? other In fiscal year 2007, what were the reasons why this establishment did NOT spend on R&D activities? 398 0 -9 don't know 56 1 yes 77 2 no 265 in last 3yrs, did you acquire information about new technological developments? Over the last three years, did your establishment acquire information about new technological developments? If answer is No or Don't Know then GO TO QUESTION MUO.9 Technology includes improvements to existing production processes, improved products in existing product lines, discovery of new markets for existing products, improvements upon business model, etc. 398 0 -9 don't know 40 1 yes 146 2 no 212 1st most important way you acquired info about new tech. dev. in last 3yrs SHOW CARD Over the last three years, what were the two most important ways in which this establishment acquired information about new technological developments? 146 252 -9 don't know 0 1 business/industry association 30 2 trade fairs 44 3 study tours 21 4 consultants 12 5 universities/public institutions 2 6 adapted from competitors 14 7 other 23 Sysmiss 252 2nd most important way you acquired info about new tech. dev. in last 3yrs SHOW CARD Over the last three years, what were the two most important ways in which this establishment acquired information about new technological developments? 146 252 -9 don't know 22 1 business/industry association 15 2 trade fairs 30 3 study tours 20 4 consultants 14 5 universities/public institutions 6 6 adapted from competitors 23 7 other 16 Sysmiss 252 over the last three years, did you acquire technological innovations? Over the last three years, did your establishment acquire technological innovations? If answer is No or Don't know then GO TO QUESTION F.1 Technology includes improvements to existing production processes, improved products in existing product lines, discovery of new markets for existing products, improvements upon business model, etc. 398 0 -9 don't know 36 1 yes 158 2 no 204 1st most important way you acquired tech innovations in last 3 years SHOW CARD Over the last three years, what were the two most important ways in which this establishment acquired technological innovations? 158 240 -9 don't know 0 1 embodied in new machinery or equipment 73 2 by hiring key personnel 20 3 licensing or turnkey operations from international sources 10 4 licensing or turnkey operations from domestic sources 5 5 developed or adapted within firm locally 18 6 transferred from parent company 6 7 developed in cooperation with client firms 5 8 developed with equipment or machinery supplier 16 9 other 5 Sysmiss 240 2nd most important way you acquired tech innovations in last 3 years SHOW CARD Over the last three years, what were the two most important ways in which this establishment acquired technological innovations? 158 240 -9 don't know 0 1 embodied in new machinery or equipment 14 2 by hiring key personnel 23 3 licensing or turnkey operations from international sources 8 4 licensing or turnkey operations from domestic sources 4 5 developed or adapted within firm locally 33 6 transferred from parent company 7 7 developed in cooperation with client firms 15 8 developed with equipment or machinery supplier 28 9 other 26 Sysmiss 240 in 2007, what was the % capacity utilization of this establishment? In fiscal year 2007, what was this establishment's output produced as a proportion of the maximum output possible if using all facilities available (capacity utilization)? 150 248 -9 don't know 7 1 2 5 1 6 2 10 5 12 1 15 7 20 5 25 7 30 2 45 1 50 6 60 9 65 3 70 5 75 10 80 23 85 2 90 8 95 4 99 1 100 39 Sysmiss 248 number of hours per week operated by the establishment in last fiscal year In fiscal year 2007, how many hours per week did this establishment normally operate? 150 248 -9 don't know 2 1 1 5 2 9 1 24 2 25 1 35 1 40 22 42 2 44 1 45 63 46 2 48 13 50 8 54 1 55 3 56 2 60 5 63 1 65 1 70 2 84 2 85 1 98 1 100 1 105 1 112 1 120 1 126 1 150 1 168 4 Sysmiss 248 Percentage of the land owned by the establishment READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We change topics to questions about land issues. INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 398 0 -9 Don't know 4 -7 Floor in a building 0 0 196 21 1 25 1 45 1 50 6 60 2 66.6999969482422 1 75 2 80 1 90 4 100 179 And what percent is leased by this establishment INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 398 0 -9 Don't know 4 -7 Floor in a building 0 0 185 10 4 25 2 33.2999992370605 1 40 2 50 6 55 1 75 1 79 1 100 191 Other INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 398 0 -9 Don't know 4 -7 Floor in a building 0 0 388 20 1 100 5 applic. to obtain a construction-related permit submitted over the last 2 years More specifically, over the last two years, did this establishment submit an application to obtain a construction-related permit? If answer is No or Don't Know then GO TO QUESTION G.30 Application for construction permit. Self-explanatory 398 0 -9 don't know 4 1 yes 43 2 no 351 how many days did it take for you to obtain a construction-related permit? In reference to that application for a construction-related permit, approximately how many days did it take to obtain it from the day of the application to the day the permit was granted? Waiting time for construction permit. Self-explanatory 43 355 -9 don't know 3 -6 still in process 5 -5 application denied 0 1 less than one day 0 4 1 7 1 8 1 21 2 30 13 45 1 60 4 90 5 100 2 180 4 446 1 Sysmiss 355 informal gift/payment expected or requested for a construction-related permit In reference to that application for a construction-related permit, was an informal gift or payment expected or requested? 43 355 -9 don't know 2 -8 refusal 2 1 yes 2 2 no 37 Sysmiss 355 what is the total selling area in this establishment? What is the total selling area of this establishment? Total selling area refers to the space where sales take place. It does not include warehouses. Whenever the establishment is composed of several locations the selling areas of each location should be added. 120 278 -9 don’t know 34 -7 does not apply 0 1 2 2 1 3 1 4 2 8 1 9 1 14 1 18 1 21 1 28 1 30 2 35 1 38 1 50 1 70 1 80 1 100 7 120 2 144 1 150 5 200 4 220 1 225 1 250 1 300 2 342 1 375 1 380 2 400 4 410 1 450 4 500 4 540 1 576 1 600 2 700 2 800 1 1000 2 1050 2 1200 1 1500 2 1700 1 2000 1 2400 1 3500 1 4000 3 5000 2 6000 1 7000 1 15000 1 Sysmiss 278 the area is measured in: What is the total selling area of this establishment? Total selling area refers to the space where sales take place. It does not include warehouses. Whenever the establishment is composed of several locations the selling areas of each location should be added. 86 312 -9 don't know 0 1 square feet 53 2 square yards 1 3 square meters 23 4 other 9 Sysmiss 312 other What is the total selling area of this establishment? Total selling area refers to the space where sales take place. It does not include warehouses. Whenever the establishment is composed of several locations the selling areas of each location should be added. 9 0 Arpents 1 Don´t know 1 Perches 1 arpent 1 arpents 3 perches 2 percentage of the building owned by this establishment SHOW CARD 120 278 -9 don't know 5 0 57 25 1 35 1 50 3 75 1 90 1 100 51 Sysmiss 278 percentage of the building leased by this establishment SHOW CARD 120 278 -9 don't know 5 0 51 10 1 25 2 50 3 65 1 75 1 100 56 Sysmiss 278 and what percent is occupied in any other way? SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Other 120 278 -9 don't know 5 0 114 75 1 Sysmiss 278 acquired additional land or buildings to expand operations in the last 3 years? In the last three years, has this establishment acquired or attempted to acquire additional land or buildings to expand operations? If answer is No or Don't Know then GO TO QUESTION G.30 Self-explanatory 120 278 -9 don't know 4 1 yes 19 2 no 97 Sysmiss 278 in the last 3 years, has this est. been succes. in acquiring land ? In the last three years, has this establishment been successful in acquiring land or new premises? Self-explanatory 19 379 -9 don't know 0 1 yes 13 2 no 6 Sysmiss 379 how much of an obstacle is access to land to the operations of this firm? SHOW CARD Is access to land No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 398 0 -9 don't know 8 -7 does not apply 6 0 no obstacle 157 1 minor obstacle 47 2 moderate obstacle 46 3 major obstacle 67 4 very severe obstacle 67 how much of an obstacle are zoning restrictions to the operations of this firm? SHOW CARD Is Zoning restrictions No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 120 278 -9 don't know 5 -7 does not apply 7 0 no obstacle 60 1 minor obstacle 20 2 moderate obstacle 8 3 major obstacle 4 4 very severe obstacle 16 Sysmiss 278 currently, is this establishment’s main business location the owner’s house? 0 398 -9 don't know 0 1 yes 0 2 no 0 Sysmiss 398 currently, is your main business location in a permanent non-movable structure? 0 398 -9 don't know 0 1 yes 0 2 no 0 Sysmiss 398 in last year, did you change location due to lack of secure title to property? 0 398 -9 don't know 0 1 yes 0 2 no 0 Sysmiss 398 in fiscal year 2007, did this establishment pay for security? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now turn to another topic. In fiscal year 2007, did this establishment pay for security, for example equipment, personnel, or professional security services? If answer is No or Don't Know then GO TO QUESTION I.3 Pay for security. Self-explanatory 398 0 -9 don't know 2 1 yes 195 2 no 201 percentage of total annual sales paid for security in last fiscal year PROVIDE EITHER ONE OR THE OTHER, NOT BOTH How much pay for security. Self-explanatory 84 314 -9 don't know 0 1 35 2 9 3 6 4 2 5 11 6 1 7 3 8 1 10 4 11 1 15 1 20 1 25 3 41 1 45 1 50 1 62 1 100 2 Sysmiss 314 in last fiscal year, what is the total annual cost of security? PROVIDE EITHER ONE OR THE OTHER, NOT BOTH How much pay for security. Self-explanatory 111 287 -9 don't know 111 Sysmiss 287 losses due to theft, robbery, vandalism or arson experienced in last fiscal year In fiscal year 2007, did this establishment experience losses as a result of theft, robbery, vandalism or arson? If answer is No or Don't Know then GO TO QUESTION I.30 Experienced losses from theft, robbery, vandalism, arson. Self-explanatory 398 0 -9 don't know 5 1 yes 86 2 no 307 losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) PROVIDE EITHER ONE OR THE OTHER, NOT BOTH Extent of losses from theft, robbery, vandalism, arson. Self-explanatory 36 362 -9 don't know 0 1 8 2 5 3 1 4 1 5 11 10 3 12 1 20 1 25 1 100 4 Sysmiss 362 value of losses due to theft, robbery,vandalism or arson in last fiscal yr PROVIDE EITHER ONE OR THE OTHER, NOT BOTH Extent of losses from theft, robbery, vandalism, arson. Self-explanatory 50 348 -9 don't know 50 Sysmiss 348 how much of an obstacle are crime, theft and disorder to this establishment? SHOW CARD Are crime, theft and disorder No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 398 0 -9 don't know 0 -7 does not apply 1 0 no obstacle 120 1 minor obstacle 57 2 moderate obstacle 51 3 major obstacle 74 4 very severe obstacle 95 % material inputs or services paid for before the delivery, 2007 INTERVIEWER: CHECK THAT TOTAL SUMS TO100% 398 0 -9 Don’t know 14 0 224 1 1 2 2 5 6 10 10 15 2 20 10 25 9 30 13 33 1 35 2 40 5 50 47 60 4 70 3 75 2 80 3 90 2 100 38 And what percent were paid for on delivery? INTERVIEWER: CHECK THAT TOTAL SUMS TO100% 398 0 -9 Don’t know 14 0 199 1 1 5 6 8 1 10 9 15 2 20 5 25 12 30 6 33 1 50 31 55 1 60 6 70 2 75 4 80 3 90 2 95 1 100 92 And what percent were paid for after delivery? INTERVIEWER: CHECK THAT TOTAL SUMS TO100% 398 0 -9 Don’t know 14 0 150 5 1 10 6 20 6 25 13 30 7 34 1 35 1 40 7 50 45 60 3 65 2 70 11 75 7 80 8 90 9 95 3 98 1 99 2 100 101 % of total annual sales paid for before the delivery in last fiscal year SHOW CARD 398 0 -9 don't know 55 0 243 1 1 2 2 5 4 10 9 15 2 20 7 25 7 30 8 33 1 35 1 40 2 50 34 55 1 60 3 70 2 80 1 100 15 and what percent were: paid on delivery? SHOW CARD In fiscal year 2007, what percent of this establishment's total annual sales of its goods or services were: Paid for on delivery? 398 0 -9 don't know 55 0 157 5 3 10 6 15 2 20 12 25 13 30 5 33 1 40 2 50 32 60 5 70 4 75 8 80 9 90 4 95 4 100 76 and what percent were: paid after delivery? SHOW CARD In fiscal year 2007, what percent of this establishment's total annual sales of its goods or services were: Paid for after delivery? 398 0 -9 don't know 55 0 108 5 4 10 9 20 10 25 10 30 2 34 1 40 6 50 43 60 3 68 1 70 7 75 12 80 14 85 2 90 3 95 3 98 1 99 1 100 103 in 2007, what % of total payments received were via formal non-cash payments? 0 398 -9 don't know 0 Sysmiss 398 In 2007, % working capital financed from: Internal funds\ Retained earnings INTERVIEWER: SHOWCARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 398 0 -9 Don’t know 10 0 71 10 4 15 1 20 12 25 21 30 10 40 11 48 1 50 45 60 8 70 8 74 1 75 8 80 8 90 2 95 1 100 176 Borrowed from banks (private and state-owned) INTERVIEWER: SHOWCARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 398 0 -9 Don’t know 10 0 224 5 1 10 4 15 1 20 7 25 14 26 1 30 9 33 1 35 1 40 10 50 39 60 4 70 4 75 13 80 6 90 3 100 46 Borrowed from non-bank financial institutions INTERVIEWER: SHOWCARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 398 0 -9 Don’t know 10 0 354 5 2 10 4 25 3 30 3 50 10 60 2 70 2 75 2 80 3 85 1 100 2 Purchases on credit from suppliers and advances from customers INTERVIEWER: SHOWCARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 398 0 -9 Don’t know 10 0 328 10 7 15 2 19 1 20 9 25 5 30 5 35 1 40 5 50 14 60 2 70 2 80 1 90 1 100 5 Other (moneylenders, friends, relatives, etc.) INTERVIEWER: SHOWCARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 398 0 -9 Don’t know 10 0 376 5 2 10 2 20 2 25 1 50 1 70 1 100 3 did this establishment purchase any fixed assets in last fiscal yr? In fiscal year 2007, did this establishment purchase any fixed assets, such as machinery, vehicles, equipment, land or buildings? If answer is No or Don't Know then GO TO QUESTION K.6 Purchase of fixed assets, investments, etc. Self-explanatory 398 0 -9 don't know 12 1 yes 229 2 no 157 total annual expenditure for purchases of equipment in last fiscal yr 229 169 -9 don't know 14 3000 1 4000 1 10000 1 12000 1 15000 1 18000 1 22000 1 25000 1 26000 1 30000 4 40000 1 50000 1 75000 2 80000 1 100000 10 125000 1 130000 2 140000 1 150000 3 200000 9 202000 1 250000 2 285000 1 286000 1 300000 5 325000 1 350000 1 400000 10 450000 3 475000 1 500000 9 600000 7 620000 1 675000 1 680000 1 700000 2 750000 3 800000 10 900000 1 1000000 18 1100000 1 1200000 3 1300000 1 1317000 1 1500000 6 1600000 2 1700000 1 1800000 1 2000000 14 2500000 2 3000000 13 3500000 2 4000000 4 5000000 6 7000000 2 9000000 2 10000000 6 12000000 2 13841000 1 14000000 1 15000000 2 17000000 1 20000000 3 21000000 1 25000000 3 28585000 1 30000000 3 40000000 1 52000000 1 60000000 1 65000000 1 75000000 1 100000000 1 175000000 1 Sysmiss 169 total annual expenditure for purchases of land and buildings in last fiscal yr 229 169 -9 don't know 134 0 71 100000 1 200000 2 250000 1 400000 1 500000 1 600000 1 1200000 2 2500000 1 3000000 3 3500000 1 4000000 2 7000000 1 10000000 3 20000000 1 50000000 1 65100000 1 400000000 1 Sysmiss 169 % of fixed assets funded by internal funds\ retained earnings in last fiscal yr SHOW CARD 229 169 -9 don't know 12 0 79 10 4 15 1 20 5 25 12 30 7 32 1 40 2 50 16 60 3 70 4 75 1 80 2 87 1 90 1 100 78 Sysmiss 169 owners’ contributions or issued new equity SHOW CARD 229 169 -9 don't know 12 0 217 Sysmiss 169 % fixed assets financed from issued new debt fy 07 SHOW CARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 229 169 -9 don't know 12 0 215 100 2 Sysmiss 169 Borrowed from banks (private and state-owned) SHOW CARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 229 169 -9 Don’t know 12 0 136 15 1 20 2 25 2 30 3 40 3 50 10 60 1 68 1 70 3 75 6 80 1 85 1 100 47 Sysmiss 169 Borrowed from non-bank financial institutions SHOW CARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 229 169 -9 Don’t know 12 0 167 13 1 25 1 30 2 50 5 60 2 70 3 75 5 80 3 90 3 100 25 Sysmiss 169 purchases on credit from suppliers and advances from customers SHOW CARD 229 169 -9 don't know 12 0 209 10 1 15 1 20 1 25 1 50 1 80 1 90 1 100 1 Sysmiss 169 % fixed assets financed from other sources fy 07 SHOW CARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 229 169 -9 don't know 12 0 212 10 1 50 1 70 1 100 2 Sysmiss 169 does this establishment have a checking and\or saving account? Now let's talk about the establishment's current situation. At this time, does this establishment have a checking or savings account? Checking/ savings account. Self-explanatory 398 0 -9 don't know 1 1 yes 383 2 no 14 at this time, does this establishment have an overdraft facility? At this time, does this establishment have an overdraft facility? 398 0 -9 don't know 5 1 yes 249 2 no 144 for this establishment’s overdraft facility, what is the average interest rate? 0 398 -9 don't know 0 Sysmiss 398 does this establishment have a line of credit or loan from a financial inst.? At this time, does this establishment have a line of credit or a loan from a financial institution? If answer is No or Don't Know then GO TO QUESTION K.16 398 0 -9 don't know 4 1 yes 207 2 no 187 was this most recent credit in the form of? Was this most recent credit in the form of? 207 191 -9 don’t know 1 1 line of credit 80 2 loan 126 Sysmiss 191 type of financial institution that granted the line of credit or loan Institutions that granted loan. Self-explanatory 207 191 -9 don't know 0 1 private commercial banks 179 2 state-owned banks or government agency 13 3 non-bank financial institutions 10 4 other 5 Sysmiss 191 in what year was the most recent line of credit or loan approved? Referring only to this most recent line of credit or loan, in what year was the most recent line of credit or loan approved? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR 207 191 -9 don't know 16 1975 1 1982 2 1985 1 1987 2 1994 1 1995 2 1996 1 1998 1 1999 3 2000 7 2001 1 2002 4 2003 3 2004 5 2005 19 2006 24 2007 67 2008 47 Sysmiss 191 what is the rate of interest of this most recent [line of credit or loan]? What is the rate of interest of this most recent [line of credit or loan]? 207 191 -9 don't know 18 1 1 2 6 5 2 6 2 8 2 9 2 10 2 11 10 12 30 13 24 14 61 15 21 16 3 17 8 18 8 19 2 21 1 25 1 40 1 99 1 100 1 Sysmiss 191 for the most recent loan, what was the value at the time of approval? Referring only to this most recent loan or line of credit, what was its value at the time of approval? Value of the loan. Self-explanatory 207 191 -9 don't know 10 -8 refusal 3 8 1 50000 4 60000 1 80000 1 90000 1 100000 2 150000 6 200000 10 250000 2 275000 1 300000 9 340000 1 400000 4 450000 1 500000 8 550000 1 600000 4 700000 4 750000 1 800000 9 850000 1 960000 1 1000000 13 1300000 1 1500000 8 1600000 4 1700000 1 1800000 1 2000000 8 2200000 1 2500000 3 3000000 12 3200000 1 3500000 2 4000000 8 4500000 1 5000000 6 6000000 6 6300000 1 6500000 1 7000000 2 8000000 2 10000000 8 12000000 2 15000000 4 20000000 3 25000000 2 26000000 1 30000000 3 42000000 1 45000000 1 50000000 1 75000000 2 77000000 1 80000000 2 100000000 1 120000000 2 150000000 3 400000000 1 700000000 1 Sysmiss 191 was est. granted to pay off the loan/lline of credit from time received? Referring only to this most recent line of credit or loan, how much time, in months, was this establishment granted to pay off the loan or line of credit from the time it was received? 207 191 -9 don't know 44 -5 if no time to pay back was specified 0 1 1 2 2 3 9 5 9 6 4 7 2 9 1 10 3 12 15 13 1 20 2 24 7 30 2 33 1 36 18 48 14 60 52 72 2 84 7 96 4 120 4 144 1 180 1 240 1 Sysmiss 191 financing required for the most recent line of credit or loan Referring only to this most recent loan or line of credit, did the financing require collateral? 207 191 -9 don't know 8 1 yes 167 2 no 32 Sysmiss 191 type of collateral required for the most recent loan? land, buildings INTERVIEWER: READ OUT 167 231 -9 don't know 6 1 yes 87 2 no 74 Sysmiss 231 type of collateral required for the most recent loan? equipment 167 231 -9 don't know 6 1 yes 38 2 no 123 Sysmiss 231 type of collateral required for the most recent loan? accounts 167 231 -9 don't know 6 1 yes 19 2 no 142 Sysmiss 231 type of collateral required for the most recent loan? personal assets 167 231 -9 don't know 7 1 yes 47 2 no 113 Sysmiss 231 type of collateral required for the most recent loan? other 167 231 -9 don't know 7 1 yes 15 2 no 145 Sysmiss 231 approx. collateral needed as % of the loan value \ value of the line of credit Referring only to this most recent line of credit or loan, what was the approximate value of the collateral required as a percentage of the value of the loan or line of credit? INTERVIEWER: THE ANSWER COULD BE GREATER THAN 100% Value of collateral - self explanatory 167 231 -9 don't know 18 1 3 1.5 2 1.60000002384186 1 2 6 3 3 4 1 5 2 6 1 9 1 11 1 12 7 12.5 3 13 1 14 3 15 4 17 1 18 1 20 13 25 2 30 5 33 1 40 3 50 4 60 2 70 1 75 1 80 1 90 2 95 1 100 68 110 1 150 1 200 1 300 1 Sysmiss 231 in last fiscal yr, did establishment apply for new loans/lines of credit? Referring again to the last fiscal year 2007, did this establishment apply for any loans or lines of credit? Apply for new loans in last year. Self-explanatory 398 0 -9 don't know 6 1 yes 101 2 no 291 main reason for not applying for new loans or new lines of credit SHOW CARD If answer is 1 or 2 or 3 or 4 or 5 or 6 or 7 or 8 then GO TO QUESTION K.21 Reasons for not applying for loan last year. Self-explanatory 291 107 -9 don't know 10 1 no need for a loan - establishment has sufficient capital 226 2 application procedures for loans or lines of credit complex 8 3 interest rates are not favorable 12 4 collateral requirements are too high 13 5 size of loan or maturity are insufficient 1 6 it is necessary to make informal payments to get bank loans 1 7 did not think it would be approved 20 8 other 0 Sysmiss 107 apply for any new loans/lines of credit that were rejected in last fiscal year? In fiscal year 2007, did this establishment apply for any new loans or new lines of credit that were rejected? 107 291 -9 don't know 5 1 yes 19 2 no 83 Sysmiss 291 How many of those loan or line of credit applications were rejected? How many of those loan or line of credit applications were rejected? 19 379 -9 Don’t know 6 1 6 2 3 3 2 6 1 1000000 1 Sysmiss 379 in 2007, what was the main reason given by the lender for those rejections? SHOW CARD In fiscal year 2007, what was the main reason given by the lender for those rejections? 19 379 -9 don’t know 7 1 unacceptable collateral or cosigners 3 2 insufficient profitability 4 3 problematic credit history/report 1 4 incomplete loan application 1 5 already high level of indebtedness 2 6 other 1 Sysmiss 379 financial statements checked & certified by external auditor in last fiscal yr? In fiscal year 2007, did this establishment have its annual financial statements checked and certified by an external auditor? Certification of financial statements by external auditor. Self-explanatory 398 0 -9 don't know 5 -6 1 1 yes 247 2 no 145 how much of an obstacle is: access to finance SHOW CARD Is access to finance, which includes availability and cost, interest rates, fees and collateral requirements, No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 398 0 -9 don't know 0 -7 does not apply 1 0 no obstacle 115 1 minor obstacle 59 2 moderate obstacle 59 3 major obstacle 84 4 very severe obstacle 80 the court system is fair, impartial and uncorrupted SHOW CARD Self-explanatory 398 0 -9 don't know 42 1 strongly disagree 56 2 tend to disagree 69 3 tend to agree 143 4 strongly agree 88 Government officials interpretations of the laws are consistent and predictable INTERVIEWER: SHOW CARD 398 0 -9 Don't know 28 1 Strongly disagree 48 2 Tend to disagree 73 3 Tend to agree 172 4 Strongly agree 77 what % of senior management time was spent in dealing with govt regulations? In a typical week over the last year, what percentage of total senior management's time was spent on dealing with requirements imposed by government regulations? [By senior management I mean managers, directors, and officers above direct supervisors of production/sales workers. Some examples of government regulations are taxes, customs, labor regulations, licensing and registration, including dealings with officials and completing forms] 398 0 -9 don't know 95 0 no time was spent 103 1 26 2 14 3 6 5 29 9 1 10 51 15 20 20 13 25 12 30 8 40 4 50 8 60 1 80 1 90 1 100 5 over the last 12 months, was this establishment inspected by tax officials? Over the last year, was this establishment visited or inspected by tax officials? If answer is No or Don't Know then GO TO QUESTION J.5 Visitations and inspections from tax inspectorate officials. Self-explanatory 398 0 -9 don't know 2 1 yes 109 2 no 287 frequency of inspections/requirement for meeting by tax officials Over the last year, how many times was this establishment either inspected by tax officials or required to meet with them? Self-explanatory 109 289 -9 don't know 6 1 39 2 27 3 13 4 3 5 5 6 3 7 3 10 5 12 1 17 1 22 1 23 1 30 1 Sysmiss 289 in any of these inspections was a gift or informal requested ? In any of these inspections or meetings was a gift or informal payment expected or requested? 109 289 -9 don't know 0 -8 refusal 0 1 yes 1 2 no 108 Sysmiss 289 government contract secured (or attempted) in the last 12 months? Over the last year, has this establishment secured or attempted to secure a government contract? If answer is No or Don't Know then GO TO QUESTION J.7 Self-explanatory 398 0 -9 don't know 20 1 yes 70 2 no 308 % of contract value av. firm pays in informal gifts to govt to secure contract? When establishments like this one do business with the government, what percent of the contract value would be typically paid in informal payments or gifts to secure the contract? 70 328 -9 don't know 7 -8 refusal 0 0 no payments/gifts are typically paid 57 1 3 4 1 5 1 50 1 Sysmiss 328 percent of total annual sales paid in informal payments PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 9 389 -9 don't know 1 -8 refusal 0 0 no payments/gifts are typically paid 0 1 2 2 1 3 1 5 2 15 1 25 1 Sysmiss 389 total annual informal payment PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 389 9 -9 don't know 46 -8 refusal 16 0 no payments/gifts are typically paid 326 1 1 Sysmiss 9 what % of sales does your typical competitor firm declare for tax purposes? Recognizing the difficulties many establishments face in fully complying with taxes and regulations, at the present time what percent of total annual sales would you estimate the typical establishment in your line of business declares for tax purposes? 398 0 -9 don't know 51 -8 refusal 7 0 32 1 5 3 1 4 1 9 2 10 7 15 18 20 5 25 4 27 1 30 2 35 1 40 3 50 5 60 1 75 6 80 5 90 5 95 1 100 235 application to obtain an import license submitted over the last 2 years? Over the last two years, did this establishment submit an application to obtain an import license? If anwer is No or Don't Know then GO TO QUESTION J.13 Application for import license Self-explanatory 398 0 -9 don't know 13 1 yes 35 2 no 350 how many days did it take to obtain your import license? Approximately how many days did it take to obtain this import license from the day of the application to the day it was granted? Wait for import license Self-explanatory 35 363 -9 don't know 3 -6 still in process 2 -5 application denied 0 1 less than one day 1 2 6 3 4 4 1 5 2 7 3 11 1 14 3 20 1 21 1 30 3 60 1 150 1 180 1 365 1 Sysmiss 363 when you applied for an import license, was an informal gift requested? In reference to that application for an import license, was an informal gift or payment expected or requested? 35 363 -9 don't know 1 -8 refusal 0 1 yes 1 2 no 33 Sysmiss 363 application to obtain an operating license submitted over last 2 years? Over the last two years, did this establishment submit an application to obtain an operating license? If answer is No or Don't Know then GO TO QUESTION J.30 Application for operating license Self-explanatory-Includes renewals of operating licenses 398 0 -9 don't know 9 1 yes 34 2 no 355 how many days did it take to obtain your operating license? Approximately how many days did it take to obtain this operating license from the day of the application to the day it was granted? Wait for operating license Self-explanatory 34 364 -9 don't know 4 -6 still in process 4 -5 application denied 1 1 less than one day 1 2 1 5 2 7 4 10 1 15 3 20 1 30 4 45 1 60 3 90 2 180 1 365 1 Sysmiss 364 when you applied for an operating license was an informal gift requested? In reference to that application for an operating license, was an informal gift or payment expected or requested? 34 364 -9 don't know 1 -8 refusal 0 1 yes 0 2 no 33 Sysmiss 364 obstacle to the current operations : tax rates 398 0 -9 don't know 11 -7 does not apply 4 0 no obstacle 117 1 minor obstacle 90 2 moderate obstacle 71 3 major obstacle 65 4 very severe obstacle 40 obstacle to the current operations : tax administrations 398 0 -9 don't know 9 -7 does not apply 5 0 no obstacle 167 1 minor obstacle 83 2 moderate obstacle 71 3 major obstacle 33 4 very severe obstacle 30 obstacle to the current operations : business licensing and permits 398 0 -9 don't know 10 -7 does not apply 3 0 no obstacle 169 1 minor obstacle 77 2 moderate obstacle 64 3 major obstacle 48 4 very severe obstacle 27 obstacle to the current operations : political instability 398 0 -9 don't know 11 -7 does not apply 26 0 no obstacle 177 1 minor obstacle 42 2 moderate obstacle 28 3 major obstacle 41 4 very severe obstacle 73 obstacle to the current operations : corruption 398 0 -9 don't know 12 -7 does not apply 47 0 no obstacle 113 1 minor obstacle 38 2 moderate obstacle 42 3 major obstacle 40 4 very severe obstacle 106 obstacle to the current operations : courts 398 0 -9 don't know 24 -7 does not apply 75 0 no obstacle 181 1 minor obstacle 41 2 moderate obstacle 35 3 major obstacle 15 4 very severe obstacle 27 extent of obstacle - regulation on hours of operation 120 278 -9 don't know 5 -7 does not apply 3 0 no obstacle 82 1 minor obstacle 11 2 moderate obstacle 9 3 major obstacle 8 4 very severe obstacle 2 Sysmiss 278 extent of obstale - regulations on pricing & mark-ups 120 278 -9 don't know 5 -7 does not apply 10 0 no obstacle 63 1 minor obstacle 16 2 moderate obstacle 10 3 major obstacle 9 4 very severe obstacle 7 Sysmiss 278 do you perceive the national and local governments to be national government? 398 0 -9 don’t know 9 1 very helpful 88 2 mildly helpful 69 3 neutral 86 4 mildly unhelpful 39 5 very unhelpful 107 do you perceive the national and local governments to be local government? 398 0 -9 don’t know 8 1 very helpful 68 2 mildly helpful 57 3 neutral 104 4 mildly unhelpful 46 5 very unhelpful 115 no. permanent, full-time employees of this firm at end of last fiscal year READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: Now I would like to ask you a few questions about this establishment's labour force. At the end of fiscal year 2007, how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable 398 0 -9 don't know 0 1 11 2 4 3 10 4 7 5 36 6 19 7 21 8 14 9 10 10 19 11 6 12 13 13 4 14 4 15 19 16 2 17 6 18 4 19 1 20 17 21 4 22 4 24 3 25 9 26 3 27 4 28 3 30 8 32 2 33 2 35 2 36 1 38 3 39 1 40 7 42 2 44 1 45 6 48 3 49 1 50 11 52 1 55 2 56 1 58 2 60 8 67 1 70 5 71 1 75 3 80 4 85 1 87 1 90 6 97 1 100 4 110 1 115 1 118 1 125 2 135 1 138 1 140 2 150 3 158 2 170 1 175 1 180 3 200 3 210 1 215 1 225 3 250 4 260 1 289 1 300 3 315 1 350 1 425 1 500 3 650 1 750 1 900 1 1100 2 1200 2 3400 1 at the end of 2007, how many permanent full-time paid employees were female? 0 398 -9 don't know 0 Sysmiss 398 in 2007 av. monthly compensation, including benefits, for a permanent f-t worker 0 398 -9 don't know 0 Sysmiss 398 no. permanent, full-time employees of this firm at end of 3 fiscal years ago Three fiscal years ago, at the end of fiscal year 2004, how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable Number of permanent, full-time employees three complete fiscal years ago. See definition of permanent, full-time employees in l1 398 0 -9 don't know 21 -7 not in business three years ago 7 0 5 1 8 2 13 3 17 4 11 5 34 6 7 7 19 8 20 9 7 10 20 11 2 12 14 13 6 14 2 15 17 16 2 17 5 18 6 20 17 21 1 22 2 23 1 24 2 25 7 26 1 27 1 29 1 30 11 33 1 35 8 36 2 40 7 42 2 43 1 45 7 46 2 47 1 48 1 50 9 57 2 60 7 65 2 70 3 72 1 75 6 77 1 80 3 84 1 85 1 90 5 100 2 110 1 120 1 125 2 130 1 140 2 150 5 175 2 180 2 200 6 225 1 250 1 257 1 300 3 325 1 400 1 500 1 550 1 625 1 900 1 1150 1 1200 1 no. ft employees who were production workers at end of last fiscal yr INTERVIEWER: READ EACH CATEGORY 150 248 -9 don't know 0 1 1 3 7 4 6 5 13 6 4 7 5 8 5 9 2 10 10 11 2 12 6 14 2 15 1 16 3 17 4 18 1 19 1 20 9 21 2 22 1 24 1 25 6 27 2 30 4 32 2 34 1 35 3 36 1 40 6 41 2 43 1 45 3 46 1 50 3 52 1 55 2 58 1 75 1 76 1 90 1 95 1 100 2 119 1 125 1 140 1 150 1 170 1 173 1 180 1 190 2 200 1 250 1 300 2 400 1 550 1 750 1 800 2 1100 1 Sysmiss 248 no. who were non-production workers (e.g., managers, admin, sales)? INTERVIEWER: READ EACH CATEGORY 150 248 -9 don't know 0 0 10 1 18 2 20 3 15 4 11 5 17 6 3 7 7 8 3 9 1 10 6 12 1 13 1 14 1 15 3 20 3 22 2 25 2 30 3 35 4 41 1 50 2 51 1 57 1 65 1 70 1 80 2 95 1 100 5 135 1 200 1 300 1 450 1 Sysmiss 248 no. ft employees who were skilled prod. workers at end of last fiscal yr INTERVIEWER: READ EACH CATEGORY 150 248 -9 don't know 11 0 13 1 3 2 7 3 10 4 13 5 8 6 4 7 5 8 3 9 2 10 14 12 3 13 1 15 2 16 3 17 2 18 1 20 9 21 2 24 2 25 7 28 1 30 4 33 1 35 1 40 2 41 1 42 1 45 2 50 3 52 1 60 1 150 1 160 2 173 1 300 1 400 2 Sysmiss 248 no. ft employees who were unskilled prod. workers at end of last fiscal yr INTERVIEWER: READ EACH CATEGORY 150 248 -9 don't know 11 0 40 1 6 2 10 3 8 4 7 5 7 6 2 7 4 8 5 9 2 10 6 11 2 12 3 13 1 14 1 15 2 16 4 20 3 22 1 25 2 27 1 30 5 35 2 36 1 40 2 45 2 54 1 55 1 75 1 95 1 121 1 140 1 250 1 400 2 530 1 Sysmiss 248 no. ft employees who were female at end of last fiscal yr At the end of fiscal year 2007, how many permanent full-time employees of this establishment for the following categories were female? 248 150 -9 don't know 12 0 51 1 29 2 31 3 14 4 14 5 8 6 13 7 6 8 7 9 4 10 5 12 4 13 2 15 2 16 3 18 1 19 1 20 1 22 1 25 3 26 1 30 7 31 1 32 1 33 1 35 3 45 1 50 4 55 1 60 3 70 1 75 1 80 1 90 2 100 2 112 1 125 2 225 1 250 1 364 1 Sysmiss 150 no. ft employees who were female prod. workers at end of last fiscal yr Self explanatory 150 248 -9 don't know 9 0 33 1 6 2 7 3 7 4 8 5 10 6 8 7 4 8 5 9 3 10 8 11 1 14 1 15 4 16 1 17 1 20 4 21 2 22 2 23 1 24 1 25 1 27 1 30 1 35 1 37 1 40 4 45 1 50 2 60 1 80 1 100 2 115 1 121 1 140 1 150 1 200 1 230 2 900 1 Sysmiss 248 no. ft employees who were female non-prod. workers at end of last fiscal yr Self explanatory 150 248 -9 don't know 13 0 49 1 20 2 13 3 8 4 7 5 6 6 4 7 3 8 2 10 7 11 1 12 1 13 1 15 4 17 1 20 3 23 1 25 1 36 1 40 1 45 1 200 2 Sysmiss 248 no. full-time temporary employees employed at end of last fiscal year How many full-time temporary employees did this establishment employ in fiscal year 2007? IF 0, GO TO QUESTION L.10 Full-time temporary or seasonal employees are defined as all paid short-term (i.e. for less than a fiscal year) employees with no guarantee of renewal of employment contract and work 40 hours or more per week for the term of their contract. 398 0 -9 don't know 17 0 283 1 9 2 18 3 7 4 9 5 7 6 5 7 1 8 2 9 1 10 13 15 5 20 4 30 2 50 3 60 1 70 1 80 1 100 4 125 1 150 2 175 1 3000 1 av.length of employment of all ft temporary employees in last fiscal year What was the average length of employment of all full-time temporary employees in fiscal year 2007? Average length of employment of all full-time temporary or seasonal employees refers to the number of months that the employee was contracted for work that occupied employees for 40 hours or more per week. If average full-time temporary or seasonal employment was for less than one month, enumerator should write 1. 115 283 -9 don't know 29 1 less than one month 20 2 6 3 16 4 3 5 4 6 14 7 2 8 2 9 4 10 4 11 4 12 7 Sysmiss 283 at end of 2007, how many part-time workers did you employ? At the end of fiscal year 2007, how many part-time workers-workers that work less than a full shift per day-were employed by the establishment? 398 0 -9 don't know 43 0 273 1 10 2 14 3 10 4 8 5 4 6 6 7 1 8 1 9 2 10 11 15 4 20 5 50 2 85 1 100 1 150 1 300 1 at end of 2007, how many unpaid workers were employed by this establishment? 0 398 -9 don't know 0 Sysmiss 398 at end of 2007, how many of your unpaid workers were unpaid full-time workers? 0 398 -9 don't know 0 Sysmiss 398 at end of 2007, how many family members of the firms' owner(s) did you employ? 0 398 -9 don't know 0 Sysmiss 398 at end of 2007, how many of those family members were paid for their work? 0 398 -9 don't know 0 Sysmiss 398 at end of 2007, how many family members got in-kind compensation for their work? 0 398 -9 don't know 0 Sysmiss 398 at end of 2007, how many of those family members were not paid for their work? 0 398 -9 don't know 0 Sysmiss 398 in 2007, what % of payments made to employees were via formal non-cash payments? 0 398 -9 don't know 0 Sysmiss 398 Average educational attainment of a typical production worker SHOW CARD What is the average educational attainment of a typical production worker employed in this establishment? 150 248 -9 Don’t know 10 1 0-3 years of education 7 2 4-6 years of education 41 3 7-9 years of education 56 4 10-12 years of education 23 5 13 years and above of education 12 6 1 Sysmiss 248 are you currently aware that expatriate skilled workers can be hired? Is this establishment currently aware that expatriate skilled workers can be hired? 270 128 -9 don't know 6 1 yes 237 2 no 27 Sysmiss 128 in fiscal year 2007, did this establishment employ expatriate skilled workers? In fiscal year 2007, did this establishment employ expatriate skilled workers? 364 34 -9 don't know 2 1 yes 81 2 no 281 Sysmiss 34 in fy07, was cost of an expat. skilled worker higher than nat, skilled worker? In fiscal year 2007, was the cost of hiring an expatriate skilled worker higher, the same, or lower than that of hiring a national skilled worker of the same category? 81 317 -9 don’t know 3 1 higher cost 55 2 same cost 18 3 lower cost 5 Sysmiss 317 in fy07, harder to hire expat. skilled worker higher than nat. skilled worker? In fiscal year 2007, was the procedure to hire an expatriate skilled worker more difficult, the same, or less difficult than that of hiring a national skilled worker of the same category? 81 317 -9 don’t know 3 1 more difficult 48 2 the same 24 3 less difficult 6 Sysmiss 317 formal training programs for permanent, ft employees ran in last fiscal yr Over fiscal year 2007, did this establishment have formal training programs for its permanent, full-time employees? If answer is No or Don't Know then GO TO QUESTION Q.69 Formal training has a structured and defined curriculum. Formal training may include classroom work, seminars, lectures, workshops, and audio-visual presentations and demonstrations. This does not include training to familiarize employees with equipment and machinery on the shop floor, training aimed at familiarizing employees with the establishment's standard operation procedures, or employee orientation at the beginning of an employee's tenure. In-house training may be conducted by other non-supervisory employees of the establishment, the establishment's supervisors or managers, or the establishments training centers. 270 128 -9 don't know 7 1 yes 85 2 no 178 Sysmiss 128 % permanent ft prod. employees received formal training in last fiscal year Percentage of production vs. non-production employees that were trained. Self-explanatory 52 346 -9 don't know 7 0 no employees trained 4 2 1 3 2 4 1 10 6 15 1 20 4 25 1 30 1 35 1 50 3 60 1 70 1 75 2 80 1 90 1 100 14 Sysmiss 346 % ft non-production employees received formal training in last fiscal year Percentage of production vs. non-production employees that were trained. Self-explanatory 52 346 -9 don't know 13 0 no employees trained 12 1 1 2 2 4 1 5 2 10 1 15 2 20 3 25 2 30 2 40 1 50 1 75 1 80 1 85 1 100 6 Sysmiss 346 how many permanent, full-time paid employees received formal training in 2007? 0 398 -9 don't know 0 Sysmiss 398 in 2007, how much was spent training permanent, f-t paid employees (% of sales)? 0 398 -9 don't know 0 Sysmiss 398 over fiscal year 2007, how did this establishment usually find new employees? 0 398 -9 don't know 0 1 through family/friends 0 2 public placement office 0 3 private placement office 0 4 public announcement/advertisement 0 5 school-related network 0 6 other 0 Sysmiss 398 is this establishment aware that expatriate skilled workers can be hired? 31 367 -9 don't know 2 1 yes 28 2 no 1 Sysmiss 367 fy07 main area of training for: managers INTERVIEWER: ONE ANSWER PER EMPLOYEES CATEGORY - SHOW CARD Referring to the training programs run over the fiscal year 2007, what was the main area of training for the following categories of workers? 213 185 -9 don't know 156 1 communication 18 2 design 1 3 english/french 2 4 marketing 6 5 production technology 6 6 information technology 3 7 management quality 7 8 intellectual property 1 9 other 13 Sysmiss 185 fy07 main area of training for: professionals INTERVIEWER: ONE ANSWER PER EMPLOYEES CATEGORY - SHOW CARD Referring to the training programs run over the fiscal year 2007, what was the main area of training for the following categories of workers? 213 185 -9 don't know 141 1 communication 14 2 design 2 3 english/french 3 4 marketing 14 5 production technology 7 6 information technology 7 7 management quality 7 8 intellectual property 1 9 other 17 Sysmiss 185 fy07 main area of training for: skilled production workers INTERVIEWER: ONE ANSWER PER EMPLOYEES CATEGORY - SHOW CARD Referring to the training programs run over the fiscal year 2007, what was the main area of training for the following categories of workers? 213 185 -9 don't know 119 1 communication 12 2 design 2 3 english/french 1 4 marketing 7 5 production technology 37 6 information technology 7 7 management quality 7 8 intellectual property 2 9 other 19 Sysmiss 185 fy07 main area of training for: unskilled production workers INTERVIEWER: ONE ANSWER PER EMPLOYEES CATEGORY - SHOW CARD Referring to the training programs run over the fiscal year 2007, what was the main area of training for the following categories of workers? 180 218 -9 don't know 136 1 communication 7 2 design 1 3 english/french 0 4 marketing 3 5 production technology 15 6 information technology 0 7 management quality 2 8 intellectual property 0 9 other 16 Sysmiss 218 fy 07 first reason why you did not invest in formal traning programmes 398 0 -9 don't know 155 1 training is not affordable 28 2 training is costly because trained workers leave the firm 18 3 knowledge of training techniques is lacking 3 4 this establishment uses old technology 11 5 skilled workers can easily be hired from other firms 7 6 training is not necessary, what workers learned in school i 29 7 this establishment is skeptical about the usefulness of tra 7 8 training of workers is done on the job 106 9 other 34 fy 07 second reason why you did not invest in formal traning programmes 210 188 -9 don't know 0 1 training is not affordable 14 2 training is costly because trained workers leave the firm 15 3 knowledge of training techniques is lacking 2 4 this establishment uses old technology 30 5 skilled workers can easily be hired from other firms 12 6 training is not necessary, what workers learned in school i 21 7 this establishment is skeptical about the usefulness of tra 7 8 training of workers is done on the job 65 9 other 44 Sysmiss 188 if today you hired a new, highly skilled employee, who would get the job? INTERVIEWER: ONE ANSWER- SHOW CARD If today this establishment were to hire a new, highly skilled employee, who would most likely be the successful candidate? 398 0 -9 don't know 36 1 a recent graduate of a mauritian university 103 2 a recent graduate of a government sponsored training program 28 3 a recent graduate of a privately run training institution 39 4 an employee of a mauritian competitor 72 5 a recent graduate of a foreign university or training progra 28 6 an employee of a foreign competitor 25 7 other 67 if today you needed specialized technical advice or services, who would you use? INTERVIEWER: ONE ANSWER- SHOW CARD If today this establishment required specialized technical advice or services for its business, whom would it most likely turn to? 398 0 -9 don't know 18 1 a mauritian university 62 2 a government sponsored research institute 42 3 an industrial association 56 4 a technical services permanently operating in mauritius 73 5 a foreign university or research institute 43 6 a technical services based outside mauritius 55 7 other 49 1st most important training institution to this establishment SHOW CARD If your establishment thinks that any of the training institutions listed below are currently important to its business, what would the three most important be? 398 0 -9 don't know 22 1 mauritian universities 104 2 mauritian colleges 23 3 the industrial and vocational training board (ivtb) 180 4 the universal ict education program (uiep) 3 5 national computer board (ncb) cyber caravans 1 6 ncb ict incubator 4 7 private training institutions 26 8 other 35 2nd most important training institution to this establishment SHOW CARD If your establishment thinks that any of the training institutions listed below are currently important to its business, what would the three most important be? 342 56 -9 don't know 0 1 mauritian universities 47 2 mauritian colleges 65 3 the industrial and vocational training board (ivtb) 80 4 the universal ict education program (uiep) 7 5 national computer board (ncb) cyber caravans 10 6 ncb ict incubator 8 7 private training institutions 99 8 other 26 Sysmiss 56 3rd most important training institution to this establishment SHOW CARD If your establishment thinks that any of the training institutions listed below are currently important to its business, what would the three most important be? 303 95 -9 don't know 0 1 mauritian universities 53 2 mauritian colleges 40 3 the industrial and vocational training board (ivtb) 43 4 the universal ict education program (uiep) 19 5 national computer board (ncb) cyber caravans 14 6 ncb ict incubator 17 7 private training institutions 70 8 other 47 Sysmiss 95 how much of an obstacle are labour regulations to the operations of this firm? SHOW CARD Are labor regulations No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 398 0 -9 don't know 15 -7 does not apply 2 0 no obstacle 253 1 minor obstacle 51 2 moderate obstacle 39 3 major obstacle 22 4 very severe obstacle 16 how much of an obstacle is inadequately educated wokforce to your firm? SHOW CARD Is an inadequately educated workforce No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 398 0 -9 don't know 5 -7 does not apply 11 0 no obstacle 120 1 minor obstacle 39 2 moderate obstacle 44 3 major obstacle 103 4 very severe obstacle 76 has current official approval/registration of name? 0 398 -9 don't know 0 1 yes 0 2 no 0 Sysmiss 398 has current official commerical registration? 0 398 -9 don't know 0 1 yes 0 2 no 0 Sysmiss 398 has current official operating/trade/business license? 0 398 -9 don't know 0 1 yes 0 2 no 0 Sysmiss 398 has current official tax id no./registered with tax authorities? 0 398 -9 don't know 0 1 yes 0 2 no 0 Sysmiss 398 extent of obstacle - info needed to register 0 398 -9 don't know 0 -7 does not apply 0 0 no obstacle 0 1 minor obstacle 0 2 moderate obstacle 0 3 major obstacle 0 4 very severe obstacle 0 Sysmiss 398 extent of obstacle - time to complete registration procedures 0 398 -9 don't know 0 -7 does not apply 0 0 no obstacle 0 1 minor obstacle 0 2 moderate obstacle 0 3 major obstacle 0 4 very severe obstacle 0 Sysmiss 398 0 398 -9 don't know 0 -7 does not apply 0 0 no obstacle 0 1 minor obstacle 0 2 moderate obstacle 0 3 major obstacle 0 4 very severe obstacle 0 Sysmiss 398 extent of obstacle - min. capital requirements in my sector 0 398 -9 don't know 0 -7 does not apply 0 0 no obstacle 0 1 minor obstacle 0 2 moderate obstacle 0 3 major obstacle 0 4 very severe obstacle 0 Sysmiss 398 extent of obstacle - financial burden of taxes on registered enterprises 0 398 -9 don't know 0 -7 does not apply 0 0 no obstacle 0 1 minor obstacle 0 2 moderate obstacle 0 3 major obstacle 0 4 very severe obstacle 0 Sysmiss 398 extent of obstacle - burden of complying with tax law 0 398 -9 don't know 0 -7 does not apply 0 0 no obstacle 0 1 minor obstacle 0 2 moderate obstacle 0 3 major obstacle 0 4 very severe obstacle 0 Sysmiss 398 extent of obstacle - other administrative burdens on registered businesses 0 398 -9 don't know 0 -7 does not apply 0 0 no obstacle 0 1 minor obstacle 0 2 moderate obstacle 0 3 major obstacle 0 4 very severe obstacle 0 Sysmiss 398 extent of obstacle - strict labor market rules for registered businesses 0 398 -9 don't know 0 -7 does not apply 0 0 no obstacle 0 1 minor obstacle 0 2 moderate obstacle 0 3 major obstacle 0 4 very severe obstacle 0 Sysmiss 398 extent of obstacle - bribes/nformal gifts needed to pay to government officials 0 398 -9 don't know 0 -7 does not apply 0 0 no obstacle 0 1 minor obstacle 0 2 moderate obstacle 0 3 major obstacle 0 4 very severe obstacle 0 Sysmiss 398 do you currently have a pre-employment health check for new employees? 0 398 -9 don't know 0 1 yes 0 2 no 0 Sysmiss 398 affected in past 2yrs by: high absenteeism due to sickness 0 398 -9 don't know 0 1 yes 0 2 no 0 Sysmiss 398 affected in past 2yrs by: high absenteeism as employees care for family/friends 0 398 -9 don't know 0 1 yes 0 2 no 0 Sysmiss 398 affected in past 2yrs by: high absenteeism due to hiv/aids 0 398 -9 don't know 0 1 yes 0 2 no 0 Sysmiss 398 affected in past 2yrs by: high absenteeism as employees care for those with hiv 0 398 -9 don't know 0 1 yes 0 2 no 0 Sysmiss 398 did you undertake to prevent hiv/aids among employees? hiv prevention messages 0 398 -9 don't know 0 1 yes 0 2 no 0 Sysmiss 398 did you undertake to prevent hiv/aids among employees? free condom distribution 0 398 -9 don't know 0 1 yes 0 2 no 0 Sysmiss 398 did you undertake to prevent hiv/aids among employees? anonymous hiv testing 0 398 -9 don't know 0 1 yes 0 2 no 0 Sysmiss 398 in 2007, how much did you spend on all aids/hiv programs and activities? 0 398 -9 don't know 0 Sysmiss 398 most serious obstacle affecting the operation of this establishment Which of the following elements of the business environment, if any, currently represents the biggest obstacle faced by this establishment. Self-explanatory 398 0 -9 don’t know 10 -7 does not apply 22 1 access to finance 125 2 access to land 14 3 business licensing and permits 11 4 corruption 16 5 courts 1 6 crime, theft and disorder 16 7 customs and trade regulations 11 8 electricity 18 9 inadequately educated workforce 41 10 labor regulations 9 11 political instability 6 12 practices of competitors in the informal sector 70 13 tax administration 5 14 tax rates 8 15 transport 15 most serious obstacle - reason why 398 0 Access to finance is slow 1 Access to finance most of the time rejected 1 Access to finance too costly 1 Access to land is too costly 1 Affects good functioning of the establishment,teamspirit 1 Bad Political atmosphere 1 Bank interest rate too high 1 Banking system not apt for small and medium enterprise 1 Banks are not lenient at all with small enterprises 1 Bidding with no answer corrupt practice 1 Bussiness could not be expanded 1 Can't operate 1 Cannot work without electricity is needed for computers etc 1 Clients do not pay on time 1 Collateral required 1 Competitors everywhere 1 Competitors harmful for business 2 Competitors have lower prices 1 Competitors not prone to the same security standard 1 Competitors prices are not aligned to those who pax taxes 1 Copyright 1 Corrupt Practice still affects customers 1 Corruption ruins business 1 Corruption when bidding on contract 1 Cost of production not as high as mine 1 Cost too high 1 Decrease sales 1 Difficult to find / train employees 1 Difficult to get access to land . strategic places 1 Difficult to have access to finance due to recession 1 Difficult to have loan 1 Difficult to obtain a loan 1 Difficulties for recrutment 1 Disloyal Competition 1 Disloyal competition 1 Do not apply 1 Do not have a lot of expenses and lower prices 1 Do not pax tax and rent 1 Don't know 27 Electricity 1 Electricity is important for the tools of production 1 Electricity is primodiale for the operation of my hairdresser salon 1 Electricity is very important 1 Electricity too costly 1 Employee should always be supervised 1 Everything increases day by day 1 Everywhere there is corruption 1 Finance is currently a key component for the good functionning of the company 1 For security purposes cannot open late at night 1 For the purchase of foodstuffs and oil 1 Foul practice in bidding for contract 1 Handicap for work 1 Harmful for business no profit 1 Have to provide secure loans 1 High interest 1 High interest rate imposed by banks are too high 1 High interest rates and need guarantee 1 High rate of interest 1 Hotels rooms less expensive 1 I sell more it is good for the enterprise 1 If there is no electricity the company cannot fonction 1 Incoherent loan procedures 1 Incompetent 1 Informal illegal competition is a great lost in terms of money to the establishm 1 Integration takes too much time 1 Interest rate and bank charges too expensive 1 Interest rate fee of 14 % too expensive 1 Interest rate too high 6 Interest rate too high and procedures too complicated 1 Interest rates are too expensive on loan 1 Interest rates too high 1 Interest rates too high and guarantee to0 1 Interest too high 3 Isn't motivative 1 It is rather consequent 1 1 Labour laws quite complicated 1 Lack of finance 1 Lack of finance to develop the business 1 Lack of infrastructure 1 Lack of infrastructures 1 Lack of labour 1 Land property too expensive 1 Land sold too expensive 1 Leasing companies are better than the banks 1 Loan are too expensive, they ask too much garantis 1 Lower profit 1 Margin requirements cause problem 1 Mauritius Revenue Authority never satisfied even if we pay value added tax of 15 1 Money is life 1 More problem took one year to get permit 1 Much money spent on security because of theft problems 1 Much money spent on training 1 Much more effort needed 1 Need Training Centre for the sector 1 Need finance to complete projets 1 Need finance to start a business 1 Need guarantee 1 Need guarantee so as to get access to finance 1 Need trained workers 1 News laws to be implemented at the custom department 1 No adequate formation suggested 1 No availability of workers 1 No comment 44 No easy finance 1 No production or limited 1 No reason 12 No reasons specified 1 No regulations in informal sector 1 No tax to be paid by those in the informal sector and I have to sell at the same 1 None 2 Not a clean building for the company 1 Not applicable 6 Not much options 1 Not treated equally 1 Our business at loss 1 Our quality must be brilliant or if the employees are not well organised the 2 w 1 Parallel imports 1 Pay contracts 1 Personnal not well known 1 Personnel very qualify for this work 1 Pratiques 1 Problems related to government that is corruption 1 Problems with customs 1 Procedures too slow 1 Production affected 1 Property too costly in city centre for business 1 Rate of interest on the loan are expensive 1 Recruitment should be done within the industrial zone 1 Reimbursement period too short notice 1 Requires additional guarantees for more funding 1 Schedule of opening and closing hours 1 Since the company is against corruption those companies accepting corruption wil 1 Slow Procedures 1 Slow at times 2 Slow procedures concerning working permits and licenses 1 Small contractor with lower quotations 1 Small planters are left part with their projects 1 Take to much time for a loan to be approved 1 Take too much time & fund to make them trained 1 Take too much time for obtaining working permits 1 Tax rate is too high 2 Tax rate is very high 1 Taxation of inputs in production 1 The business cannot function without transport 1 The lowest price 1 The payments not respected by clients cause problem 1 The raw material decrease the taxes(too many tax) 1 Theft 1 Thefts problems 2 There is a lack of employees on our premises 1 They affect any business 1 They are here to harm each other 1 They are not officially registered and have nothing to pay on tax and value adde 1 They connot read 1 Those who import directly from China 1 To travel everywhere through the island 1 Too much colateral 1 Too much colateral require 1 Too much procedures 1 Too much tax administrations 1 Too much time spent at customs for requirements 1 Total dependence on electricity 1 Training is done in the organisation but staff left the organisation later on 1 Transport 1 Transport cost very high 2 Transport facilities are not well structured 1 Unfair competition 2 Untrained labour will lead to loss of time and money 1 Very Slow in decision making, laws are not respected 1 Very often customers do not honour the contracts 1 Very slow 1 We pay a lot to contractor to transport our employees at night 1 When orders of products are low, this lead to financial difficulties 1 Without electricity no production 1 Without electricity the company cannot function as usual 1 Without electricity the company cannot function properly 1 1 Working permits and licences take time to be approuved 1 absent rate among worker 1 abusive for the employers 1 access to finance 1 always have to do the arrangement though the empolyees are to be blame 1 bank interest too high 1 before and afer budget we do not work 1 borowing from banks are becoming more difficult 1 by experience 1 compared to the competitors which are not taxes of under invoicings etc 1 cost very high 1 difficult access to financing 1 difficult to find qualified persons 1 difficult to recruit qualified person 1 dificult to obtain finance 1 don't have a balance at work 1 electricity is essential for the enterprise without which the enterprise can't w 1 expense more in security 1 finance dificulty 1 financial cost of the company 1 guarantee 1 harmfull for our bussiness 1 high competion 1 high cost 1 high interest 2 high interest on loan 1 high interest rate 1 high rate of interest & expenses 1 interest on loans too high 1 interest rate too high 1 interest too high 1 its like a competition 1 lack of finance for investment 1 lack of time 1 local government do not approuve the license easily 1 loss time 1 many competitiors 1 many competitors 1 monthly investment is important for the good going of the enterprise 1 1 need guarantee for loans 1 need waranty 1 no comment 17 no comments 3 no reason 20 no reasons 2 none 1 not finding the adequate people 1 not qualify worker cause a problem 1 one needs more money to have large contract 1 other do not have any cost and premises and don't pay VAT 1 practic for the mercant peddler 1 practice in bidding for contracts 1 principal cause 1 purchase machine and bob cat 1 rate tax is very high 1 slow down in the investment level 1 stagnation of the markets 1 system of control is very expensive 1 take too much time 1 textile indutry actually facing difficulty 1 the competitors seem not to follow the rules and regulations whereas this establ 1 the garanties for capital are exagerated 1 theft is a major problem 1 they have no taxes 1 they will pose problems on sites 1 to have good work 1 to lose the majority detender 1 too expensive 3 too high interest 1 too many breakdown 1 too much colateral required 1 too much competitors 1 too much time 1 transport is very important in the business 1 unfair competitions 1 we should have people formed for this type of 2 1 without electricity cannot work 1 work at night and is risky 1 work will stop 1 SHOW CARD 2nd most serious obstacle 398 0 -9 don’t know 55 -7 does not apply 21 1 access to finance 30 2 access to land 27 3 business licensing and permits 11 4 corruption 22 5 courts 4 6 crime, theft and disorder 31 7 customs and trade regulations 23 8 electricity 19 9 inadequately educated workforce 30 10 labor regulations 9 11 political instability 10 12 practices of competitors in the informal sector 43 13 tax administration 18 14 tax rates 22 15 transport 23 2nd most serious obstacle - reason why 398 0 Access to finance 1 Access to finance is a must 1 Access to finance too expensive 1 Access to land & building too expensive for developments 1 Affect companies profitability 1 At times it's very difficult to have good and reliable workforce 1 Bribe 1 Building and location are still expensive in textile sector 1 Builidings too expensive 1 Business at loss 1 Can be harmful for our business 1 Competitors are everywhere 1 Competitors in informal sector do not pay taxes 1 Competitors in the informal sector do not pay taxes 1 Competitors take over clients 1 Complicated procedures 1 Copyright 1 Corruption big problem 1 Corruption due to competitor 1 Corruption is everywhere 1 Cost of transport keep on increasing 1 Decition for investment 1 Decrease Sales 1 Decrease profit margin 1 Difficult access 1 Difficult to pass by the norms on the other hand in the informal sector do it an 1 Disloyal Competition 1 Disloyal Competitors 2 Disloyal competitors 1 Disorder & theft means loss of Economic 1 Do not apply 1 Don't know 64 Drugs are expensive for the public 1 Electricity is a must 1 Electricity too expensive for industries 1 1 Expensive 1 Faces finance difficulty when the command of production nis low 1 Finance remains a thing primodiale 1 Frequent cuts 1 Geographical Position 1 Governement acts for corruption/ competiition 1 Have to provide an adequate public 2 so that workers get easy access to freeport 1 High absence levelamong workers 1 High cost of fuel 1 High tax on spare parts 2 High taxes on imports 1 I have to sell at the same price as thos awho ar informal 1 Informal small share of the market 1 Insecurity raises problem for the smooth running of the business 1 Interest rate too high 1 Interest rates too high 1 It is great loss for the company 1 It's difficult because we have to find money for our expenses 1 Lack of financing from the government 1 Lack of skilled employees 1 Lacks training 1 Laws are not made in a way so that people are accountable to their company 1 Licenses and allowed has to reduce the price 1 Loss of money because of corruption 1 Loss of time and productivity 1 Make us lose our contract 1 Misfit formation obstructs cvonsiderably 1 Money very high 1 Most facilities needed at custom 1 Much Money spent on security services 1 Much money spent for security purposes 1 1 Must give commissions to have contracts 1 Necessary to offer bribes so as to retain existing working permits 1 Need too much guarantees so as to get easy access to finance 1 Need training in such sector 1 Need transport as we have to provide assistance to clients 1 No comment 42 No problem 1 No reason 23 No reasons specified 1 Noise pollution, I would advise a PME village in order to avoid neighbourhood di 1 None 1 Not applicable 1 Not easy to get loan from bank 1 Not easy to have a loan with bank 1 Not professionally interlectuel 1 Not satisfactory with the dismissal of employees 1 Not the same treatment applied to all by the customs officers 1 Our business will be at loss 1 Pay for contracts 1 Practice of competitors decrease sales 1 Problems arising from theft, crime are serious 1 Re training in the enterprise is needed for the labour force 1 Rent is too high and exagerate 1 Rigid 1 Rising price of fuel 1 Sales tax high 1 Security 1 Should have more qualified workers 1 Slow at times 1 Slow procedures 1 Take too much time 1 Tariff for electricity too high 1 Tax imposed by the Mauritius Revenue Authority is arbitrary 1 Tax rate on diesel , electricity an gas increased considerably 1 Taxations on second-hand cars are not quite fair 1 The abstract sector offers of the lower prices 1 The commercial restrictions in Europe and USA 1 The enterprise will not be productive if the employees were untrained 1 The financing is of primary important for the health of the company 1 The transport is vital for employees and for delivery 1 Theft & Crime harmful for company 1 Theft is a major concern 1 Thefts problems 2 They are very strict and unpredictable 1 This slow down the activity of the company 1 Time and money consuming 1 Time consuming 2 To near to residences 1 To start the business 1 Too expensive 1 1 Too much political interference in the business 1 Too much procedures to recruit expatriates 1 Too much time spent on training of employees 1 Too much time spent on working permits 1 Traffic Congestion 1 Transparency 1 Transport congestion 1 Transport is a major problem 1 Transport of workers raises big problem and congestion too 1 Transport very important 1 Unfair competition 1 Unfair practice in the informal sector 1 Unpredictable laws 1 Unreasonable claims are being made 1 Untrained workers in screen fabric in Mauritius 1 Waste of time 1 Water is very imprtant 1 We are certified ISO, we must have a qualified workforce 1 We have too much cost to practice their price and too many register 1 When changes occur in the government they help those having same political backg 1 Without electricity business will not be able to function 1 Workers Transport 1 Workers not trained cause problem 1 Youngsters do not want to do a blue color job 1 access for land is too expensive 1 airplane tarriffs 1 cadre still too rigid 1 cause problem 1 competition 1 complicity of employees and employees corrupted 1 1 corruption 1 corruption create a big gap 1 crime and theft could affect the abroad customers 1 delay in work 1 difficulties in attaining 1 dificult to compete 1 don't know 1 every it changes 1 expand the credit access 1 expense more on security 1 1 harmfull for our bussiness 1 high competion 1 high interest 1 important to the good running of the business 1 informal sector have 40 % of the market share 1 it does not favour productivity and self-con 1 it is difficult to obtain finance 1 it retards the work and once formed there will be effective work 1 it takes time to train the workers 1 it's even more expensive 1 lack of competition bill 1 lack of education 1 lack of qualify person 1 lateness to give permit 1 manpower not qualify cause problem in the hotel industry 1 more regularity 1 need trained labour 1 no answer 1 no comment 20 no comments 3 no reason 30 no reasons 2 none 1 not applicable 1 poor quality of coaching 1 practices of competitors,they do not pay taxes and lower their prices 1 problem to have warranty 1 purchase 1 1 slow at times 1 targetting new market 1 tax 1 1 taxes should be lower 1 that does not protect the local producers compared to the duty free island 1 that would prevent us from leaving clean contracts 1 the access of land is too expensive 1 the competitors are increasing in that area and it's not easy for the markating 1 the competitors buy the shares of the company in the market 1 the workers absent handicap work 1 theft on the shelves 1 they do anything 1 they don't have to pay for the cost of production thus they sell at low price 1 this causes many problem to the enterprise 1 too expensive 2 too high 2 too high taxes 1 too many competitors 1 too much competitions in price 1 trade regulations in other countries prohibit us to have access to potential mar 1 two land-to expand 1 we can't work when there is surprise power cut 1 when he needs some permits ,there is corruption 1 without electricity the business cannot operate 1 SHOW CARD 3rd most serious obstacle 398 0 -9 don’t know 106 -7 does not apply 23 1 access to finance 25 2 access to land 4 3 business licensing and permits 15 4 corruption 12 5 courts 0 6 crime, theft and disorder 17 7 customs and trade regulations 15 8 electricity 23 9 inadequately educated workforce 26 10 labor regulations 13 11 political instability 4 12 practices of competitors in the informal sector 36 13 tax administration 11 14 tax rates 36 15 transport 32 3rd most serious obstacle - reason why 398 0 Access to finance is too expensive 1 Access to finance too expensive 1 Access to market Mauritius is a small island and it is not easy for trading 1 Accessibility of land very costly 1 All equipment used for production make use of electricity 1 Business cannot operate without electricity 1 Competitors cause a major problem 1 Competitors have no responsibility 1 Competitors lacked skill labour 1 Competitors practice low prices and this had no impact on their profitability 1 Competitors usually do some priviledge to the Client 1 Corruption and competitors prices 1 Corruption harmful for company 1 Cost of electricity too high 1 Cost of plane, freight is exhorbitant 1 Cost of transport 1 Custom laws not in favour of entrepreneur 1 Customs regulations complicated 1 Delay in performing 1 Departure of employees lead to retraining 1 Depends on electricity 1 Difficult to have acccess to finance due to recession 1 Disloyal competition 1 Disturb the working environment 1 Do not apply 1 Do not need the required qualifications 1 Does not pall all fakes 1 Don't know 60 Dont´t know 1 Don´t know 1 Educated workforce is a must 1 1 Electricity cost too expensive for industrie 1 Employees transport. Too much time spend in transport 1 Environment 1 Equal rule & procedures does not apply 1 Finance and interest rates too expensive 1 Finance is a must 1 Finance is very important 1 Have to follow many procedures 1 High cost of electricity 1 High rate of funding 1 Increase in fuel, traffic conjestion 1 1 Informal Sector is a high concern in this sector 1 Informal and illegal competitors is a great lost in terms of money to this estab 1 Informal sector is a high concern in this sector 1 Insecurity raises problem for the smooth running of the business at night 1 Interest rate 1 Interest rate of 14 % too expensive 1 Interest rate too high 3 Interest rates are too high 1 Interest rates too high 1 Interest rates too high and exaggerate penalities 1 Invest more on security 1 It's a danger for the company 1 It's difficult to obtain working permits for service stations 1 It's difficult to retain trained employees, high rate of absenteeism 1 Keep repeating same instruction everyday 1 Lack of skilled workers 1 Lateness at custom 1 Lateness in delivery 1 Laws are not in favour of employees 1 Loose contracts 1 Loss of contracts and unhealthy competition 1 Lower prices in the informal sector 1 1 No comment 61 No comments 1 No investment,no direction 1 No problem 1 No reason 31 No reason given 1 No reasons specified 1 None 1 Not applicable 4 Not easy to delegate tasks 1 Not reliable 1 One does not feel in security with the politicians 1 Our business at loss 1 Our business will be at loss 1 Plot of land too expensive 1 Prices are more competitive in the informal sector 1 Procedures are too complicated 1 Procedures are too slow 1 Road Congestion 1 Rude competition in the informal sector 1 Security problem and loss 1 Should review the shift system and a 24 hour 2 1 Sick leves 1 Slow down in the progress level of sites 1 System corrompus 1 Tax rate too high 1 The competitors in the informal sector did unfair competition as they do not hav 1 The interest rates of the borrowing is too expansive for the company 1 The note is compare with other competitor who are not register to voat 1 Theft problems 1 They are not tax payers 1 They do not have general expenses like the enterprise and can lower prices and m 1 They get involved in competition without being registered formally & evade like 1 Time consuming 1 1 Too much deduction/ procedures 1 Too much formalities 1 Too much losses because of robbery 1 Too much procedures and bureaucracy implemented 1 Too much time taken for procedures 1 Total dependance on electricity 1 Traffic congestics , delivery cost 1 Traffic congestion lead to lateness in distribution of gas oil 1 Transport 1 Transport Congestion 1 Transport cost too high 1 Transport is very important 1 Transport problems 1 Transport very important 1 Unfair Competitors 1 Unfair towards individual 1 Unqualified staff slow work which lead to a rise in cost of labour 1 Waste of time 1 We don't have appropriate institute for employee 1 When electricty is off there is loss of man power 1 Workers without experiment are not useful 1 Working permits and licences take too much time to get 1 a bit too high 1 access to the grounds and building are very useful 1 are warned by dangerous person 1 be victims of Vohs 1 because of guaranted 1 can't work without being trained 1 cost a lot 1 covers to have loans are too demanding 1 crime,too much bribe 1 delay 1 1 difficult 1 don't know 2 due to changes which often occurs 1 electricity is too expensive 1 electricity is used in the closing of plastic bags 1 finance is importatant for the investment and the correct operation of my hairdr 1 high interest 1 in addition to the increase rate of bank loan interest the enterprise must also 1 in the international formal sector,it may be that they practise unfair competiti 1 informal competitors remains a danger to the business 1 instability or on import some manner that we can 1 is not applicable 1 it's normal 1 its very important 1 loss in marketing 1 must form worker 1 no answer 1 no comment 22 no comments 3 no reason 33 no reasons 2 none 1 not applicable 6 not good for the country 1 not possible to compete 1 practic by the competitors the prices drop because they do not have expenses 1 practice of competitors decrease sales 1 production in quantity and quality is less 1 takes lots of time,need to pay storage-port authority,very slow 1 tax unfair 1 the cost is too high 1 the information are forged or you came across with not honest person 1 the sector is very dependent on tax rate,if the tax rate increases,this will aff 1 there exist competition between formal sectors. This cost us a lot of money, onc 1 there were two burglings lately 1 too costly and that make us increase the price and we can't export 1 too expensive 1 too frequent cut off 1 too high 4 transport for worker cause problem 1 waste of time 1 waste of time which is precious for production 1 without electriicity there is no production 1 withoutelectricity some utilities of kitchen can't use and at administration the 1 rotation order 398 0 1 rotation a 173 2 rotation b 108 3 rotation c 117 fy07 % of your total annual sales came from: manufacturing READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The purpose of the following questions is to allow us to estimate the productivity of establishments like this one. Estimates are made at the aggregate level so the information you provide below will be compiled with the information from other establishments. It is important that this information be as accurate as possible. The individual data are treated as confidential - the identity of your establishment will not be revealed at any point. Please provide the following information from the financial statements of this establishment. 150 248 -9 don't know 2 0 5 10 1 40 2 50 8 55 1 60 2 62 1 70 1 75 3 80 3 85 2 90 7 95 3 97 1 99 1 100 107 Sysmiss 248 fy07 % of your total annual sales came from: services 150 248 -9 don't know 2 0 111 1 1 3 1 5 3 10 8 15 1 20 2 25 3 30 1 40 2 45 1 50 8 60 2 90 1 100 3 Sysmiss 248 fy07 % of your total annual sales came from: others 150 248 -9 don't know 2 0 141 5 1 10 2 38 1 100 3 Sysmiss 248 in 2007, what % of your total revenue came from selling intermediate products? In fiscal year 2007, what percent of this establishment's total revenue came from selling intermediate products? 278 120 -9 don't know 37 0 164 1 1 2 1 3 1 5 6 9 1 10 6 15 4 20 8 25 12 30 2 35 1 40 4 45 1 50 5 60 5 65 1 70 1 75 1 80 1 90 1 95 1 100 13 Sysmiss 120 total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year 398 0 -9 don't know 21 10000 2 12000 1 15234 1 25200 1 30000 1 35000 1 36000 1 37000 1 40000 2 60000 3 67500 1 72000 3 75000 2 80000 2 90000 1 95000 1 100000 2 116000 1 120000 3 130000 1 140000 1 150000 3 160000 4 180000 2 192000 1 200000 8 225000 2 240000 2 250000 2 260000 1 276000 1 300000 7 320000 1 336000 1 350000 2 360000 10 375000 1 380000 1 400000 3 408000 1 410000 1 420000 1 432000 1 442000 1 450000 1 455000 1 480000 2 481200 1 500000 8 520000 2 525000 2 540000 1 600000 10 637900 1 657000 1 667500 1 700000 3 720000 4 750000 2 780000 1 800000 4 840000 1 850000 2 879000 1 900000 10 960000 1 1000000 16 1080000 2 1100000 1 1200000 14 1230000 1 1275000 1 1300000 1 1380000 1 1400000 2 1500000 7 1680000 1 1800000 8 1900000 1 1950000 1 2000000 12 2200000 2 2400000 3 2500000 5 2600000 2 2700000 2 2764000 1 3000000 7 3100000 1 3400000 3 3500000 6 3600000 5 3640000 1 4000000 4 4129000 1 4500000 2 4800000 4 4900000 1 5000000 7 5200000 1 5400000 1 5600000 2 5700000 1 5800000 1 6000000 5 6900000 1 7000000 4 7017000 1 7140000 1 7200000 1 7553000 1 8000000 1 8100000 1 8400000 2 9000000 4 9210000 1 10000000 3 12000000 5 12100000 1 13000000 1 13500000 1 14000000 1 15000000 6 15600000 2 15840000 1 17000000 1 18000000 3 20000000 5 21000000 1 22000000 1 23000000 1 24000000 3 25000000 5 26000000 1 27000000 1 30000000 1 33000000 1 35000000 1 36000000 2 38000000 1 40000000 3 42000000 2 45000000 2 47000000 2 50000000 1 70000000 1 70625000 1 80000000 1 85000000 1 90000000 1 95000000 1 100000000 1 104000000 1 105000000 1 110000000 1 150000000 1 217000000 1 277000000 1 416000000 1 cost of raw materials and intermediate goods used in prod. in last fiscal year 150 248 -9 don't know 9 0 16 5000 1 6000 1 10000 1 12000 1 20000 1 25000 1 70000 1 84000 1 100000 3 120000 1 160000 2 200000 2 240000 1 270000 1 291000 1 300000 4 350000 1 375000 1 400000 2 480000 1 500000 1 600000 5 650000 2 660000 1 700000 1 800000 4 900000 2 1000000 5 1100000 1 1200000 2 1350000 1 1500000 7 1700000 1 2000000 3 2500000 2 2700000 1 2764000 1 3000000 8 4000000 3 4700000 1 5000000 3 5400000 1 6000000 1 6424000 1 6750000 1 7000000 3 7350000 1 9000000 1 10000000 2 12000000 3 14000000 2 15000000 1 17000000 1 18000000 1 18600000 1 24071000 1 25000000 1 26600000 1 35000000 1 36000000 3 58000000 1 60000000 1 80000000 1 100000000 1 120000000 2 144000000 1 200000000 1 204000000 1 240000000 1 250000000 1 270000000 1 400000000 1 500000000 1 893000000 1 Sysmiss 248 total annual cost of finished goods/materials bought to resell in last fiscal yr 120 278 -9 don't know 10 -7 does not apply 0 0 21 10000 1 15000 1 25000 1 30000 1 35000 1 40000 2 50000 1 120000 2 150000 3 160000 1 180000 1 200000 3 250000 1 270000 1 300000 2 400000 2 500000 4 600000 1 800000 1 860000 1 1000000 3 1200000 3 1300000 2 1400000 1 1500000 1 2000000 3 2500000 2 2900000 1 3000000 2 4000000 3 5000000 2 6000000 1 6500000 1 7000000 3 9000000 3 11000000 1 12000000 3 12900000 1 13000000 1 15000000 2 18000000 1 20000000 1 25000000 1 30000000 1 40000000 2 50000000 1 80000000 2 104000000 1 109000000 1 175000000 1 180000000 1 200000000 1 250000000 1 272000000 1 290000000 1 400000000 2 Sysmiss 278 total annual costs of fuel in last fiscal year 150 248 -9 don't know 8 0 47 1200 1 3000 1 7560 1 10000 1 14400 1 23000 1 25000 2 30000 3 36000 4 40000 1 45000 1 45360 1 48000 1 50000 5 60000 1 70000 1 72000 1 75000 2 80000 1 96000 1 100000 4 120000 3 140000 1 150000 2 180000 2 200000 3 275000 1 300000 7 360000 2 450000 1 500000 3 575000 1 600000 1 633000 1 672000 1 700000 1 750000 1 760000 1 1000000 1 1200000 3 1300000 1 1500000 1 1600000 1 2000000 3 2400000 2 2920000 1 3000000 1 4000000 2 5000000 2 5200000 1 6000000 1 7500000 1 10000000 1 15000000 1 19000000 1 24000000 1 36000000 1 50000000 1 64000000 1 Sysmiss 248 total annual costs of electricity in last fiscal year 398 0 -9 don't know 13 0 20 600 1 1000 1 1200 1 2000 2 3000 2 3600 1 4000 1 5000 2 6000 4 6400 1 7000 2 8000 1 8400 1 8500 1 9600 3 10000 8 12000 9 14000 2 15000 3 17400 1 18000 9 20000 3 21000 1 21600 1 22000 1 23500 1 24000 5 25000 3 30000 14 32000 1 34000 1 35000 2 36000 6 40000 7 42000 3 43000 1 44400 1 48000 3 50000 9 54000 1 60000 11 63780 1 66000 1 70000 6 72000 5 75000 2 78000 2 80000 1 84000 2 88000 1 90000 1 96000 1 100000 13 108000 2 120000 9 125000 1 132000 2 144000 1 150000 7 153000 1 156000 2 160000 2 168000 1 170000 1 175000 3 180000 4 190000 2 192000 1 195000 1 200000 9 204000 1 216000 2 225000 2 228000 1 240000 7 244000 1 250000 6 266000 1 275000 1 280000 1 300000 9 342000 1 350000 2 360000 8 400000 8 420000 1 480000 1 483000 1 500000 3 540000 3 550000 1 600000 7 650000 2 655000 1 700000 2 750000 1 800000 6 840000 1 900000 1 940000 1 960000 2 1000000 5 1080000 1 1200000 3 1210100 1 1300000 1 1320000 1 1330000 1 1500000 2 1524000 1 1800000 3 1900000 1 1950000 1 2000000 4 2100000 1 2400000 3 2500000 1 2900000 1 3000000 2 3500000 3 3600000 3 4000000 2 4800000 2 6000000 3 7000000 1 8000000 1 9000000 1 10000000 1 12000000 1 13000000 1 15000000 3 20000000 2 24000000 1 25000000 1 30000000 1 35000000 1 46000000 1 150000000 1 180000000 1 total annual costs of communications services in last fiscal year 398 0 -9 don't know 8 0 23 1000 2 1200 3 1500 1 2000 4 2500 2 3000 3 3400 1 3500 1 3600 3 4000 1 4500 1 5000 4 6000 9 7000 2 7200 3 8000 2 9600 3 10000 4 12000 17 12500 1 13200 1 14400 3 15000 4 18000 8 18500 1 20000 11 22000 2 23000 1 24000 11 25000 14 28000 1 30000 10 33000 1 33600 1 34000 1 35000 3 36000 8 38000 2 40000 11 41000 1 42000 4 44000 1 45000 2 48000 2 50000 14 55000 2 60000 16 61000 1 70000 2 72000 2 73000 1 75000 5 78000 2 80000 1 84000 2 85000 2 95000 1 96000 2 100000 12 110000 1 112000 1 120000 11 125000 2 127000 1 132000 1 144000 3 150000 2 154000 1 180000 5 200000 8 207000 1 240000 4 260000 1 264000 1 275000 1 291000 1 293000 1 300000 11 325000 1 347000 1 350000 3 354000 1 360000 2 400000 2 420000 1 450000 1 483000 1 500000 10 550000 1 600000 3 720000 1 750000 1 800000 3 900000 1 930000 1 1000000 9 1500000 5 1700000 1 1750000 1 1800000 1 2000000 3 2400000 1 2500000 3 3000000 3 4000000 1 4800000 2 5000000 2 5280000 1 5400000 1 6000000 1 10000000 1 15000000 1 36000000 2 48000000 1 total annual costs of water in last fiscal year 150 248 -9 don't know 3 0 18 600 1 1200 1 2000 1 2400 5 2500 2 3000 5 3120 1 3600 9 4000 2 4800 2 5000 5 5500 1 6000 7 7000 1 7200 2 8000 2 10000 8 12000 8 13000 1 14000 2 14400 1 15000 6 18000 1 20000 4 22000 1 24000 4 25000 4 30000 2 36000 1 40000 3 44000 1 46000 1 50000 2 54000 1 60000 1 70000 1 72000 2 80000 1 100000 3 120000 1 135000 1 150000 1 180000 1 200000 3 250000 1 300000 1 350000 3 395000 1 483000 1 500000 3 700000 1 1000000 2 1500000 1 1600000 1 12000000 1 Sysmiss 248 fy07 total annual cost of rental of land/buildings, equipment, furniture 0 398 -9 don't know 0 Sysmiss 398 what were the establishment's total annual sales three fiscal years ago? In fiscal year [insert three complete fiscal years ago], three fiscal years ago, what were total annual sales for this establishment? 398 0 -9 don't know 62 -7 not in business three years ago 20 60000 2 70000 2 75000 2 90000 1 100000 4 120000 1 150000 2 175000 2 240000 1 250000 2 280000 1 300000 1 315000 1 350000 3 400000 4 450000 1 500000 5 600000 5 650000 1 700000 1 800000 4 840000 1 1000000 7 1200000 4 1300000 4 1500000 6 1600000 2 1700000 1 1800000 6 2000000 11 2100000 1 2200000 3 2500000 3 3000000 4 3500000 1 3700000 1 4000000 8 4100000 1 4500000 2 4520000 1 4800000 1 4900000 1 5000000 7 5200000 1 5500000 1 6000000 2 6700000 1 7000000 12 7200000 1 7744000 1 8000000 6 8500000 1 8900000 1 9000000 4 10000000 14 10560000 1 11000000 1 11768631 1 12000000 12 13000000 1 14000000 4 15000000 3 16000000 3 18000000 4 18423000 1 18540000 1 19000000 2 19900000 1 20000000 5 21000000 1 22000000 2 22600000 1 23000000 1 24000000 1 25000000 6 26000000 1 26500000 1 27000000 1 28000000 1 29000000 2 30000000 8 32000000 1 35000000 3 38000000 2 40000000 2 42000000 1 45000000 1 48000000 1 49000000 1 50000000 5 55000000 1 60000000 4 63000000 1 80000000 3 85000000 1 90000000 5 95000000 1 100000000 5 110000000 1 125000000 1 127000000 1 132000000 1 134000000 1 140000000 1 142000000 1 144000000 1 150000000 1 151000000 1 167000000 1 170000000 1 177000000 1 180000000 2 190000000 2 200000000 1 250000000 1 293000000 1 297000000 1 300000000 5 325000000 1 350000000 3 380000000 1 385000000 1 388000000 1 447000000 1 450000000 3 520000003 1 600000000 1 700000000 1 800000000 2 1500000000 1 2782200000 1 20000000000 1 average monthly compensation of a production full-time worker in last fiscal yr In fiscal year 2007, what was the approximate average monthly compensation, including benefits when applicable, for a full-time production employee? 150 248 -9 don't know 18 1500 2 2000 2 2300 1 2500 5 3000 2 3500 3 3600 1 4000 10 4300 1 4500 3 4600 1 5000 12 6000 13 6500 3 6600 1 6760 1 7000 7 7200 1 7400 1 7500 1 7600 1 8000 15 8250 1 8400 1 8500 1 9000 4 10000 14 10500 1 11000 1 12000 5 13000 1 14000 2 15000 4 16000 1 18000 1 20000 1 23000 1 25000 1 30000 1 40000 1 49000 1 50000 2 Sysmiss 248 net book value of machinery vehicles, and equipment in last fiscal year 150 248 -9 don't know 25 0 7 8000 1 9000 1 30000 2 40000 1 60000 1 100000 1 134819 1 150000 2 200000 4 250000 2 300000 6 350000 1 400000 4 475000 1 500000 7 600000 3 700000 1 800000 4 900000 1 1000000 9 1200000 2 1500000 3 1700000 1 1800000 1 1979000 1 2000000 4 2500000 1 2600000 1 3000000 7 3482000 1 3500000 2 3836000 1 4000000 2 5000000 3 5500000 1 6000000 1 6500000 1 7000000 1 8000000 3 8238000 1 10000000 5 11000000 1 12000000 3 16000000 1 17500000 1 22000000 1 25000000 2 28000000 1 29000000 1 39000000 1 40000000 1 50000000 1 50666000 1 60000000 1 100000000 1 206000000 1 275000000 1 329000000 1 380000000 1 600000000 1 Sysmiss 248 net book value of land and buildings in last fiscal year 150 248 -9 don't know 21 0 68 125000 1 200000 2 300000 1 344000 1 360000 1 400000 2 480000 1 500000 1 516000 1 1000000 3 1200000 3 1300000 2 1500000 5 1600000 1 2000000 1 2400000 1 3000000 5 3500000 2 4000000 1 4500000 1 4600000 1 5000000 5 6000000 2 7000000 1 10000000 3 12000000 1 15000000 2 18000000 1 22000000 1 25000000 1 40000000 1 60000000 2 70000000 1 250000000 1 275000000 1 806000000 1 Sysmiss 248 cost for establishment to re-purchase all of its machinery 150 248 -9 don't know 12 0 9 6000 1 20000 1 25000 1 50000 1 60000 1 114000 1 150000 2 200000 6 230000 1 325000 1 350000 1 352000 1 400000 4 450000 2 465000 1 500000 7 550000 2 600000 6 690000 1 700000 4 750000 2 800000 3 900000 1 1000000 7 1200000 2 1400000 2 1500000 3 1800000 1 2000000 5 2100000 1 2500000 2 3000000 1 4000000 4 4800000 1 5000000 4 5500000 1 6000000 3 7000000 1 8000000 5 10000000 3 12000000 5 13100000 1 15000000 5 18000000 2 20000000 2 25000000 2 30000000 1 35000000 3 40000000 1 41000000 1 50000000 1 75000000 1 120000000 1 140000000 1 200000000 1 250000000 1 300000000 1 700000000 1 1500000000 1 Sysmiss 248 cost for establishment to re-purchase all of its land and buildings 150 248 -9 don't know 13 0 55 120000 1 300000 1 400000 1 480000 1 500000 2 542000 1 600000 1 750000 1 1000000 1 1200000 2 1400000 1 1500000 7 1600000 1 1650000 1 1800000 1 2000000 6 2500000 2 3000000 6 4000000 3 4500000 1 5000000 7 5500000 1 6000000 2 6100000 2 7000000 1 8000000 2 9000000 1 10000000 5 12000000 1 14500000 1 15000000 3 18000000 1 19500000 1 25000000 2 55000000 1 60000000 2 70000000 1 75000000 2 100000000 1 120000000 1 200000000 1 400000000 1 1500000000 1 Sysmiss 248 how do you seek to improve your manufacturing process? 398 0 -9 don’t know 70 1 process improvements are made only when problems occur, and 51 2 26 3 process improvements are made periodically in meetings with 108 4 27 5 each worker has the responsibility to expose problems and w 116 how do you track performance? 398 0 -9 don’t know 22 1 tracking is only done when we do not meet our overall busin 37 2 18 3 most performance indicators are tracked regularly by manage 171 4 21 5 performance is tracked continuously and communicated to all 129 how do you review your performance indicators? 398 0 -9 don’t know 21 1 only success or failure is noted 29 2 23 3 performance is reviewed periodically. however clear action 127 4 28 5 performance is continuously reviewed and all aspects are fo 170 what happens if part of your firm is not achieving the agreed results? 398 0 -9 don’t know 12 1 failure to achieve agreed objectives does not carry any con 13 2 12 3 failure to achieve agreed results is tolerated for a period 188 4 42 5 a failure to achieve agreed targets drives retraining in id 131 what kind of time scale are you looking at with your targets? 398 0 -9 don’t know 22 1 the organization has short term goals only, e.g. up to 1 ye 70 2 16 3 the organization has short term and long terms goals. howev 134 4 28 5 long term goals are set first and they are translated into 128 how tough are your targets? 398 0 -9 don’t know 22 1 goals are either easy or impossible to achieve 54 2 34 3 in most areas the establishments has aggressive goals, but 95 4 27 5 goals are demanding in all divisions 166 how does your bonus system work? 398 0 -9 don’t know 26 1 staff is rewarded equally irrespective of performance level 88 2 20 3 this establishment has an evaluation system for each depart 112 4 19 5 this establishment has a complex system that monitors and r 133 if you had a worker who could not do his job up to standard, what would you do? 398 0 -9 don’t know 18 1 poor performers are rarely removed from their positions 45 2 15 3 poor performers stay in a position for a few years before a 127 4 29 5 poor performers are moved out of the company or to less cri 164 how do workers get promoted? 398 0 -9 don’t know 33 1 staff is promoted primarily upon the basis of tenure 25 2 15 3 staff is promoted upon the basis of performance 214 4 21 5 this establishment actively identifies, trains, and promote 90 what, if anything, do you do to try to hold on to excellent employees? 398 0 -9 don’t know 14 1 the establishment does little to try to keep its top talent 25 2 17 3 the establishment usually works hard to keep its top talent 162 4 25 5 the establishment goes to great lengths to retain its top t 155 main respondent's position in the firm Please complete the following information about the interviewee(s) 398 0 Account director 1 Account manager 2 Accountant 16 Accountant of enterprise 1 Administrative & Financial Manager 1 Administrative Director 1 Administrative Officer 2 Administrative and Account manager 1 Administrative manager 1 Administratives and Finance Manager 1 Assistant Director 1 Assistant Manager 1 Assitant manager 1 Balkissoon Somoo 1 Chief Accountant 2 Chief Executive Officer 1 Co partner 1 Commercial director 1 Commercial manager 1 Conductor 1 Consultant 1 Contractor 1 DIRECTOR 1 Development Officer 1 Direcror 1 Directeur 2 Director 168 Edward Wong 1 Finance Director 4 Finance Manager 6 Finance controller 1 Finance director 1 Financial Controller 1 Financial Director 1 Financial Manager 1 Financial controller 1 Financial director 1 Financial manager 1 General Director 1 General Manager 2 General operation and management 1 Jean Loiseau 1 Manager 25 Manager and Accountant 1 Manager corporative finance 1 Manager/director 2 Managing Director 8 Managing director 1 Marketing Executive 1 Mr Ramjaye Ackkoloo 1 Operations Director 1 Owner 5 Production director 1 Sales Representative 1 Secretaire et Administration 1 Senior Partner 1 Service Manager 1 Stephane How Hong 1 accountant 4 accounting and administration officer 1 accounts officer 1 administration officer 1 administrative assistant 1 administrative manager 1 chief executive 1 contractor 1 dIRECTOR 4 director 70 executive director 1 finance administrator 1 finance director 2 finance manager 3 finance oficer 1 financial controller 1 general manager 1 manager 8 marketing manager 1 owner 1 purchasing manager 1 sale representative 1 sales manager 1 secretary 1 main respondent years working in the firm: 398 0 -9 don’t know 26 -8 refusal 1 1 less than 1 year 27 2 25 3 29 4 17 5 12 6 19 7 16 8 19 9 8 10 30 11 6 12 10 13 11 14 8 15 20 16 7 17 4 18 13 19 3 20 21 21 5 22 7 23 5 24 3 25 9 26 2 27 4 28 2 29 1 30 10 33 3 35 4 36 1 37 1 40 6 42 1 45 1 48 1 main respondent gender 398 0 1 male 345 2 female 53 second respondent position in the firm: 3 0 Administrative clerk 1 Director 1 accountant 1 second respondent years working in the firm 3 395 -9 don’t know 0 -8 refusal 0 1 less than 1 year 1 7 1 8 1 Sysmiss 395 second respondent gender 3 395 1 male 2 2 female 1 Sysmiss 395 can we provide the wb with your contact information? The World Bank might be interested in getting in touch with you to follow up on some aspects of this interview. Would you have any objection if we provide them with your contact information? Self-explanatory 398 0 1 yes 370 2 no 28 month Time face-to-face interview ends 398 0 1 1 4 133 5 5 6 32 7 23 9 10 10 32 11 60 12 102 day Time face-to-face interview ends 398 0 hour Time face-to-face interview ends 398 0 minutes Time face-to-face interview ends 398 0 perception of the questions regarding opinions and perceptions INTERVIEWERS PLEASE ANSWER AT END OF THE INTERVIEW 398 0 1 truthful 322 2 somewhat truthful 74 3 not truthful 2 The questions regarding figures (productivity and employment numbers 398 0 1 Are taken directly from establishment records 195 2 Are estimates computed with some precision 194 3 Are arbitrary and unreliable numbers 9 interviewer comments INTERVIEWER COMMENTS (Problems occurred/extraordinary circumstances which could influence results) 326 0 Accountant is aware of the turnover 1 All figures are relaible 1 All figures are reliable 1 All the informations given are reliable 1 Answer without hesitation 2 Arbitrary figures 1 Data seems reliable 1 Do not face any problem. The figures given do not come directly from the books o 1 Do not hesitate to give information 1 Does not hesitate in giving answers 1 Don't hesited supply information 1 Faced no problem,the figures are good and reliable 1 Figures are not easy but honest 1 Figures calculated precisely and seem to be sincere 1 Figures given have been taken from the Annual Report of the Company 1 Figures showing a true & fair view 1 Gentle and very helpful 1 Give answers without hesitation 1 Give information without hesitation 1 Give informations without hesitation 1 Given information occurs to be reliable 1 Given information seems to be reliable 3 Given information seems to de reliable. 1 Given information to be reliable 2 Given informations seems to be reliable 2 Good growth for the company even though there's competition and figures given ar 1 Has fully participated 1 Have given figures without any hesitation 1 He gives information without hesitation 1 He is not prepared to give information regarding finance because of MRA 1 He was a very busy man but he cancel his work just to answer my question but som 1 Il y a que le screen pinting,plus d'usine de confection 1 Information was from company's record 1 Interviewer was very cmprehensive et information given are trustworthyness 1 It's ok 2 Le repondant a ete tres cooperatif 1 Manager has good knowledge regarding his past 1 Mr Cheychoo was stressed during the interview but he managed to answer all the q 1 Mr Soothee answered the questions as precisely as possible inspite the fact that 1 Mrs serrolo do not occupy totally anymore the transactions of the company and co 1 Nice respondent 1 No Comments 2 No Problem 2 No commenrts 1 No comment 93 No comments 7 No hesitation in answering questions 1 No hesitation in giving information 1 No problem 9 No problem arise during the interview. Respondent has been cooperative & honest 1 No problem figures given are reliable 1 No problem reliable information 1 No problem the number are reliable 1 No problem-very frank and co-operative 1 1 No problems 3 No problems - Figures are reliable 1 No reason given 1 Nothing has to announce 1 Nothing to announce 1 Nothing to imform 1 Nothing to point out 1 Nothing to say 9 Pas de problem sur cet entreprise. Les chiffres donnees sont fiables 1 Receive a warm welcome & has taken time to verify the figures. The interview was 1 Reliable figures 2 Reply without hesitation 1 Respondent was cooperative and answered accurately 1 Respondent was very friendly and coorperative 1 Respondent was very helpful & has given us his time although he was very busy. % 1 She was a bit sceptic about some questions 1 Spontaneous answers 1 Spontaneous answers and figures are relaible 1 The Interviewee was very comprehensive & all informations supplies are thrustwor 1 The enterprise is facing great financial difficulties when considering the figur 1 1 The figures were estimations and can be considered reliable 1 The finance director has just been employed in this hotel.He do not not every ac 1 The finance manager was kind 1 The finance manager was very helpful 1 The information submitted seem to be reliable 1 The informations are very precise (exact figures) 1 The person was very friendly and answer the questions without hesitation.He calc 1 The respondant was very coorperative,has given iformation without any hesitation 1 The respondent gives figures without hesitation 1 The respondent gives reliable figures 1 The respondent was very direct and sincere 1 The turnover is not exact 1 Very Welcoming 1 Very friendly & helpful 1 Very reluctant to give informations on annual report , financial statement and b 1 Very sympathetic and cooperative 1 Was very co-operative with me and he try to give accurate info as far es possibl 1 answer without hesitation 1 answering could not give me it saLes turnovers annuel,to telephone for informati 1 cannot rely on figures given 1 exact calculation and honest 1 figure are reliable 1 for mauritian employees survey must come in morning time 1 gave all the informations without hesitation 1 give all the information without hesitation 1 give informations without hesitation 1 had give informations without hesitation 1 he is honest and answered spontaneously all questions 1 he seens not to understand some questions 1 he was a honest man, was very cooperative and the answers that he gave me was tr 1 he was a nice person and answering all the question with pretty attention 1 he was answering the question but was not given with precision 1 information seem to be reliable 1 it have stop his activities and restarted in 2006 1 just begin activities 1 no comment 16 no comments 14 no hesitation in answering 1 no probem 1 no probems 1 no problem 18 no problem encountered 2 no problem, the figures given can be considered reliable 1 no problem,the respondent has fuly co-operated 1 no problem,very nice 1 no problem-the figures given are reliable.the establissement form parts of a big 1 no problem. The lettres given are reliable 1 no problems 2 not comment 1 nothing has to announce 1 nothing to be noted 1 nothing to inform 1 nothing to say 5 owner not allow him to reveal 1 provide information without any hesitation 1 respondant was very cooperative and know his file well 1 respondants are well informed and know the oganisation very well and given all i 1 seem to be honess 1 the figure are reliable and there is no problem 1 the figures are quite accurate 1 the interviewer seem to be reticent in giving out relevant information 1 the manger of this establishment minimise the importance of this survey although 1 the people were very pleasnt and serviable .They answered the questions with as 1 the respondant on behalf of other administration central was clear enough in his 1 there is no problem 1 to give information without hesitation 1 too long questionaire which involve a lack of concentration from the direction a 2 very good 1 very nice 1 very nice,a little bite strict 1 1 very welcoming and helpful 1 was very corperative try his maximum best to be as prestige as possible when rep 1 this questionnaire was completed in: SUPERVISORS PLEASE ANSWER If answer is 1 then STOP HERE 398 0 1 one visit in face-to-face interview with one person 395 2 one visit in face-to-face interview with different managers\ 3 3 several visits 0 if option 2 or 3 in a.18, estimate duration of the whole interview: hours 3 395 1 1 1 0 if option 2 or 3 in a.18, estimate duration of the whole interview:minutes 3 395 0 35 21.667 18.93 panel 2005 398 0 1 yes 71 2 no 327 strict weights collapsed 398 0 weak weights collapsed 398 0 median weights collapsed 398 0 a.3a region of the establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Codification of a3x into regions of homogeneous regulation and or business environment conditions, for ex. into regional clusters 398 0 1 113 2 48 3 64 4 20 5 99 6 54 a.2 sampling region 398 0 centre 99 est 64 nord 48 ouest 20 port louis 113 sud 54