MYS_2016_WBCS_v01_M -- DDI_MYS_2016_WBCS_v01_M_WB Development Data Group External and Corporate Relations - Web and Social Media 2016-02-27 Nesstar Publisher Version 01 (October 2016) MYS_2016_WBCS_v01_M -- -- World Bank Group Country Survey 2016 WBCS 2016 MYS_2016_WBCS_v01_M Public Opinion Research Group Nesstar Publisher World Bank Group Svetlana Markova Jing Guo Dania Mendoza Country Opnion Survey The World Bank Group Country Opinion Survey Program systematically measures and tracks the perceptions of the World Bank's clients, partners, and other stakeholders across the globe in client countries. The Public Opinion Research Group surveyed 29 countries in FY2012 (July 2011-June 2012), 41 countries in FY2013 (July 2012-June 2013), 42 countries in FY2014 (July 2013-June 2014), and 35 countries In FY2015 (July 2014-June 2015). In FY2016, surveys were conducted in 45 countries. Nearly all of the World Bank Group's client countries are surveyed in every three year cycle. The Country Opinion Survey in Malaysia assists the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Malaysia perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in Malaysia on 1) their views regarding the general environment in Malaysia; 2) their overall attitudes toward the WBG in Malaysia; 3) overall impressions of the WBG’s effectiveness and results, knowledge work and activities, and communication and information sharing in Malaysia; and 4) their perceptions of the WBG’s future role in Malaysia. The Country Opinion Survey in Malaysia assists the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Malaysia perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in Malaysia on 1) their views regarding the general environment in Malaysia; 2) their overall attitudes toward the WBG in Malaysia; 3) overall impressions of the WBG’s effectiveness and results, knowledge work and activities, and communication and information sharing in Malaysia; and 4) their perceptions of the WBG’s future role in Malaysia. Malaysia Opinion leaders from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society. Sample survey data [ssd] Frost & Sullivan From May to June 2016, 871 stakeholders of the WBG in Malaysia were invited to provide their opinions on the WBG’s work in the country by participating in a country opinion survey. Participants were drawn from the Office of the Prime Minister; office of a minister; office of a parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/contractors working on WBG-supported projects/programs; local governments; bilateral/multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs/community based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 258 stakeholders participated in the survey (30% response rate). Other [oth] English. Mail, Online and Face to face. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’13 (response rate was 26%, N=74). Data were weighted to reach the same stakeholder composition in two years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY’13 COS report and the non-weighted data presented in appendices A, B, C, and E. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix D (page 75). 30% The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. malaysia_cos_fy16_datafile_with_dk_.NSDstat Data collected from Malaysia World Bank Group Country Survey 2016 258 229 Nesstar 200801 id 258 0 101 358 In general would you say that Malaysia is headed in? In general would you say that Malaysia is headed in ... ? 253 5 1 The right direction 145 2 The wrong direction 67 3 Not sure 41 -99 5 Social protection 256 2 0 1 0 198 1 58 -99 2 Transport 256 2 0 1 0 202 1 54 -99 2 Public sector governance/reform 256 2 0 1 0 113 1 143 -99 2 Global/regional integration 256 2 0 1 0 225 1 31 -99 2 Women's economic opportunities 256 2 0 1 0 241 1 15 -99 2 Domestic private sector development 256 2 0 1 0 228 1 28 -99 2 Foreign direct investment 256 2 0 1 0 228 1 28 -99 2 Water and sanitation 256 2 0 1 0 249 1 7 -99 2 Anti corruption 256 2 0 1 0 150 1 106 -99 2 Job creation/employment 256 2 0 1 0 218 1 38 -99 2 Rural development 256 2 0 1 0 228 1 28 -99 2 Financial markets 256 2 0 1 0 238 1 18 -99 2 Urban development 256 2 0 1 0 245 1 11 -99 2 Environmental sustainability 256 2 0 1 0 217 1 39 -99 2 Income inequality 256 2 0 1 0 198 1 58 -99 2 Health 256 2 0 1 0 216 1 40 -99 2 Quality of education 256 2 0 1 0 112 1 144 -99 2 Poverty reduction 256 2 0 1 0 222 1 34 -99 2 Energy 256 2 0 1 0 248 1 8 -99 2 Cost of living 256 2 0 1 0 179 1 77 -99 2 Climate change 256 2 0 1 0 244 1 12 -99 2 Trade and exports 256 2 0 1 0 230 1 26 -99 2 Crime and violence 256 2 0 1 0 199 1 57 -99 2 Economic growth 256 2 0 1 0 173 1 83 -99 2 Law and justice 256 2 0 1 0 214 1 42 -99 2 Regulatory framework 256 2 0 1 0 231 1 25 -99 2 Natural resource management 256 2 0 1 0 240 1 16 -99 2 Disaster management 256 2 0 1 0 247 1 9 -99 2 Information and communications technology 256 2 0 1 0 249 1 7 -99 2 Consistent economic growth The World Bank Group's "Shared Prosperity" goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country's population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Malaysia? (Choose no more than TWO) 253 5 0 1 0 171 1 82 -99 1 Sysmiss 4 More reliable social safety net The World Bank Group's "Shared Prosperity" goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country's population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Malaysia? (Choose no more than TWO) 253 5 0 1 0 221 1 32 -99 1 Sysmiss 4 Greater access to micro-finance for the poor The World Bank Group's "Shared Prosperity" goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country's population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Malaysia? (Choose no more than TWO) 253 5 0 1 0 241 1 12 -99 1 Sysmiss 4 Greater voice and participation for citizens to help ensure greater accountability The World Bank Group's "Shared Prosperity" goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country's population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Malaysia? (Choose no more than TWO) 253 5 0 1 0 204 1 49 -99 1 Sysmiss 4 Greater access to health and nutrition for citizens The World Bank Group's "Shared Prosperity" goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country's population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Malaysia? (Choose no more than TWO) 253 5 0 1 0 232 1 21 -99 1 Sysmiss 4 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) The World Bank Group's "Shared Prosperity" goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country's population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Malaysia? (Choose no more than TWO) 253 5 0 1 0 211 1 42 -99 1 Sysmiss 4 A growing middle class The World Bank Group's "Shared Prosperity" goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country's population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Malaysia? (Choose no more than TWO) 253 5 0 1 0 215 1 38 -99 1 Sysmiss 4 Better opportunity for the poor who live in rural areas The World Bank Group's "Shared Prosperity" goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country's population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Malaysia? (Choose no more than TWO) 253 5 0 1 0 229 1 24 -99 1 Sysmiss 4 Better opportunity for the poor who live in urban areas The World Bank Group's "Shared Prosperity" goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country's population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Malaysia? (Choose no more than TWO) 253 5 0 1 0 239 1 14 -99 1 Sysmiss 4 Better employment opportunities for young people The World Bank Group's "Shared Prosperity" goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country's population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Malaysia? (Choose no more than TWO) 253 5 0 1 0 234 1 19 -99 1 Sysmiss 4 Better employment opportunities for women The World Bank Group's "Shared Prosperity" goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country's population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Malaysia? (Choose no more than TWO) 253 5 0 1 0 246 1 7 -99 1 Sysmiss 4 Greater equity of fiscal policy The World Bank Group's "Shared Prosperity" goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country's population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Malaysia? (Choose no more than TWO) 253 5 0 1 0 237 1 16 -99 1 Sysmiss 4 Education and training that better ensure job opportunity The World Bank Group's "Shared Prosperity" goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country's population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Malaysia? (Choose no more than TWO) 253 5 0 1 0 133 1 120 -99 1 Sysmiss 4 Better quality public services The World Bank Group's "Shared Prosperity" goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country's population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Malaysia? (Choose no more than TWO) 253 5 0 233 1 20 -99 1 Sysmiss 4 Other The World Bank Group's "Shared Prosperity" goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country's population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in Malaysia? (Choose no more than TWO) 253 5 0 246 1 7 -99 1 Sysmiss 4 To what extent do you think Malaysia will benefit from the World Bank Group's new global knowledge hub in Kuala Lumpur in terms of analytical and advisory services it will receive? To what extent do you think Malaysia will benefit from the World Bank Group's new global knowledge hub in Kuala Lumpur in terms of analytical and advisory services it will receive? 253 5 -99 2 1 To no degree at all 3 2 2 4 3 3 7 4 4 9 5 5 19 6 6 30 7 7 39 8 8 68 9 9 18 10 To a very significant degree 27 11 Don't know 27 Sysmiss 5 To what extent will the World Bank Group knowledge hub help Malaysia build its own greater global research capacity? To what extent will the World Bank Group knowledge hub help Malaysia build its own greater global research capacity? 253 5 -99 6 1 To no degree at all 3 2 2 4 3 3 10 4 4 6 5 5 20 6 6 34 7 7 40 8 8 57 9 9 24 10 To a very significant degree 25 11 Don't know 24 Sysmiss 5 To what extent will increasing World Bank Group presence in Malaysia help the country's efforts to reach high income status by 2020? To what extent will increasing World Bank Group presence in Malaysia help the country's efforts to reach high income status by 2020? 252 6 -99 7 1 To no degree at all 3 2 2 10 3 3 12 4 4 13 5 5 36 6 6 35 7 7 41 8 8 41 9 9 15 10 To a very significant degree 15 11 Don't know 24 Sysmiss 6 Innovation and productivity 248 10 0 64 1 184 -99 4 Sysmiss 6 Education quality 248 10 0 67 1 181 -99 4 Sysmiss 6 Green growth 248 10 0 224 1 24 -99 4 Sysmiss 6 Fiscal stability 248 10 0 186 1 62 -99 4 Sysmiss 6 Infrastructure development 248 10 0 218 1 30 -99 4 Sysmiss 6 To what extent do you believe that the new global knowledge hub will provide opportunity for Malaysia to disseminate and share more broadly its knowledge with developing countries? To what extent do you believe that the new global knowledge hub will provide opportunity for Malaysia to disseminate and share more broadly its knowledge with developing countries? 252 6 -99 3 1 To no degree at all 4 2 2 3 3 3 8 4 4 6 5 5 21 6 6 36 7 7 51 8 8 56 9 9 22 10 To a very significant degree 25 11 Don't know 17 Sysmiss 6 Sharing Malaysia's successful practices 241 17 0 139 1 102 -99 3 Sysmiss 14 Identifying and disseminating lessons learned from Malaysia's development experience 241 17 0 59 1 182 -99 3 Sysmiss 14 Supporting recipient countries to adapt Malaysia's successful policies to their political and economic context 241 17 0 174 1 67 -99 3 Sysmiss 14 Advancing economic development theory to better understand development processes and how to replicate them 241 17 0 151 1 90 -99 3 Sysmiss 14 Other 241 17 0 233 1 8 -99 3 Sysmiss 14 Fiscal stability 239 19 0 148 1 91 -99 5 Sysmiss 14 Foreign direct investment 239 19 0 128 1 111 -99 5 Sysmiss 14 Integration of women in the workforce 239 19 0 181 1 58 -99 5 Sysmiss 14 Governance 239 19 0 199 1 40 -99 5 Sysmiss 14 Education system 239 19 0 167 1 72 -99 5 Sysmiss 14 Inclusiveness of growth 239 19 0 138 1 101 -99 5 Sysmiss 14 Financial inclusion 239 19 0 157 1 82 -99 5 Sysmiss 14 Other 239 19 0 218 1 21 -99 5 Sysmiss 14 Fiscal stability 234 24 0 144 1 90 -99 10 Sysmiss 14 Foreign direct investment 234 24 0 120 1 114 -99 10 Sysmiss 14 Integration of women in the workforce 234 24 0 180 1 54 -99 10 Sysmiss 14 Governance 234 24 0 185 1 49 -99 10 Sysmiss 14 Education system 234 24 0 167 1 67 -99 10 Sysmiss 14 Inclusiveness of growth 234 24 0 134 1 100 -99 10 Sysmiss 14 Financial inclusion 234 24 0 153 1 81 -99 10 Sysmiss 14 Other 234 24 0 216 1 18 -99 10 Sysmiss 14 Fiscal stability 231 27 0 136 1 95 -99 13 Sysmiss 14 Foreign direct investment 231 27 0 110 1 121 -99 13 Sysmiss 14 Integration of women in the workforce 231 27 0 175 1 56 -99 13 Sysmiss 14 Governance 231 27 0 188 1 43 -99 13 Sysmiss 14 Education system 231 27 0 178 1 53 -99 13 Sysmiss 14 Inclusiveness of growth 231 27 0 124 1 107 -99 13 Sysmiss 14 Financial inclusion 231 27 0 161 1 70 -99 13 Sysmiss 14 Other 231 27 0 214 1 17 -99 13 Sysmiss 14 How familiar are you with the work of the World Bank Group in Malaysia? How familiar are you with the work of the World Bank Group in Malaysia? 243 15 -99 10 -99 4 1 Not familiar at all 20 2 2 20 3 3 25 4 4 10 5 5 34 6 6 37 7 7 36 8 8 34 9 9 14 10 Extremely familiar 9 Sysmiss 15 Overall, please rate your impression of the World Bank Group's effectiveness in Malaysia. Overall, please rate your impression of the World Bank Group's effectiveness in Malaysia. 243 15 -99 11 -99 4 1 Not effective at all 5 2 2 5 3 3 12 4 4 8 5 5 29 6 6 33 7 7 50 8 8 34 9 9 12 10 Very effective 8 11 Don't know 43 Sysmiss 15 To what extent do you believe the World Bank Group's staff is well prepared to help Malaysia achieve the goals identified above? To what extent do you believe the World Bank Group's staff is well prepared (e.g., skills and knowledge) to help Malaysia achieve the goals identified above? 243 15 -99 11 -99 5 1 To no degree at all 3 2 2 3 3 3 7 4 4 5 5 5 23 6 6 30 7 7 48 8 8 41 9 9 21 10 To a very significant degree 8 11 Don't know 49 Sysmiss 15 Overall the World Bank Group currently plays a relevant role in Malaysia To what extent do you agree with the following statements about the World Bank Group's work in Malaysia? 236 22 -99 11 -99 5 1 Strongly disagree 2 2 2 7 3 3 13 4 4 13 5 5 25 6 6 41 7 7 39 8 8 44 9 9 7 10 Strongly agree 9 11 Don't know 31 Sysmiss 22 The World Bank Group's work is aligned with what I consider the development priorities for Malaysia To what extent do you agree with the following statements about the World Bank Group's work in Malaysia? 236 22 -99 11 -99 9 1 Strongly disagree 1 2 2 6 3 3 7 4 4 15 5 5 23 6 6 38 7 7 38 8 8 41 9 9 13 10 Strongly agree 7 11 Don't know 38 Sysmiss 22 Responsiveness To what extent is the World Bank Group an effective partner in Malaysia, in terms of each of the following? 236 22 -99 11 -99 7 1 To no degree at all 1 2 2 4 3 3 4 4 4 9 5 5 20 6 6 26 7 7 45 8 8 38 9 9 15 10 To a very significant degree 11 11 Don't know 56 Sysmiss 22 Being inclusive To what extent is the World Bank Group an effective partner in Malaysia, in terms of each of the following? 236 22 -99 11 -99 11 1 To no degree at all 1 2 2 3 3 3 7 4 4 6 5 5 16 6 6 20 7 7 53 8 8 42 9 9 10 10 To a very significant degree 8 11 Don't know 59 Sysmiss 22 Openness (sharing data and other information) To what extent is the World Bank Group an effective partner in Malaysia, in terms of each of the following? 236 22 -99 11 -99 10 1 To no degree at all 2 2 2 2 3 3 6 4 4 9 5 5 12 6 6 20 7 7 41 8 8 55 9 9 26 10 To a very significant degree 14 11 Don't know 39 Sysmiss 22 Collaboration with the Government To what extent is the World Bank Group an effective partner in Malaysia, in terms of each of the following? 236 22 -99 11 -99 13 1 To no degree at all 1 2 2 1 3 3 6 4 4 7 5 5 17 6 6 13 7 7 43 8 8 42 9 9 30 10 To a very significant degree 14 11 Don't know 49 Sysmiss 22 Ease of access to the people at the World Bank Group who are making decisions important to my work To what extent is the World Bank Group an effective partner in Malaysia, in terms of each of the following? 236 22 -99 11 -99 12 1 To no degree at all 3 2 2 4 3 3 8 4 4 8 5 5 15 6 6 28 7 7 35 8 8 34 9 9 21 10 To a very significant degree 11 11 Don't know 57 Sysmiss 22 Collaboration with civil society To what extent is the World Bank Group an effective partner in Malaysia, in terms of each of the following? 236 22 -99 11 -99 12 1 To no degree at all 3 2 2 4 3 3 7 4 4 9 5 5 21 6 6 29 7 7 42 8 8 33 9 9 10 10 To a very significant degree 8 11 Don't know 58 Sysmiss 22 Staff accessibility To what extent is the World Bank Group an effective partner in Malaysia, in terms of each of the following? 236 22 -99 11 -99 10 1 To no degree at all 2 2 2 4 3 3 8 4 4 6 5 5 27 6 6 20 7 7 48 8 8 26 9 9 20 10 To a very significant degree 11 11 Don't know 54 Sysmiss 22 Collaboration with the private sector To what extent is the World Bank Group an effective partner in Malaysia, in terms of each of the following? 236 22 -99 11 -99 12 1 To no degree at all 2 2 2 7 3 3 5 4 4 7 5 5 25 6 6 22 7 7 40 8 8 32 9 9 11 10 To a very significant degree 8 11 Don't know 65 Sysmiss 22 Straightforwardness and honesty To what extent is the World Bank Group an effective partner in Malaysia, in terms of each of the following? 236 22 -99 11 -99 10 1 To no degree at all 1 2 2 3 3 3 4 4 4 9 5 5 13 6 6 26 7 7 36 8 8 43 9 9 22 10 To a very significant degree 14 11 Don't know 55 Sysmiss 22 Treating clients and stakeholders in Malaysia with respect To what extent is the World Bank Group an effective partner in Malaysia, in terms of each of the following? 236 22 -99 11 -99 10 1 To no degree at all 1 2 2 1 3 3 5 4 4 6 5 5 14 6 6 18 7 7 38 8 8 48 9 9 35 10 To a very significant degree 17 11 Don't know 43 Sysmiss 22 Being a long-term partner To what extent is the World Bank Group an effective partner in Malaysia, in terms of each of the following? 236 22 -99 11 -99 11 1 To no degree at all 1 2 2 2 3 3 6 4 4 5 5 5 19 6 6 18 7 7 39 8 8 42 9 9 31 10 To a very significant degree 18 11 Don't know 44 Sysmiss 22 Agenda setting influence To what extent is the World Bank Group an effective partner in Malaysia, in terms of each of the following? 236 22 -99 10 1 To no degree at all 4 2 2 5 3 3 5 4 4 9 5 5 23 6 6 21 7 7 35 8 8 37 9 9 24 10 To a very significant degree 10 11 Don't know 53 Sysmiss 22 To what extent do you believe that Malaysia receives value for money from the World Bank Group's Reimbursable Advisory Services (RAS)? To what extent do you believe that Malaysia receives value for money from the World Bank Group's Reimbursable Advisory Services (RAS)? 234 24 -99 11 -99 10 1 To no degree at all 2 2 2 5 3 3 6 4 4 7 5 5 15 6 6 18 7 7 32 8 8 29 9 9 7 10 To a very significant degree 9 11 Don't know 94 Sysmiss 24 Too influenced by developed countries Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Malaysia? (Choose no more than TWO) 231 27 0 1 0 159 1 72 -99 2 Sysmiss 25 Not collaborating enough with stakeholders outside the Government Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Malaysia? (Choose no more than TWO) 231 27 0 1 0 177 1 54 -99 2 Sysmiss 25 Not enough public disclosure of its work Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Malaysia? (Choose no more than TWO) 231 27 0 1 0 159 1 72 -99 2 Sysmiss 25 Arrogant in its approach Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Malaysia? (Choose no more than TWO) 231 27 0 1 0 230 1 1 -99 2 Sysmiss 25 Understaffed Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Malaysia? (Choose no more than TWO) 231 27 0 1 0 219 1 12 -99 2 Sysmiss 25 Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Malaysia? (Choose no more than TWO) 231 27 0 1 0 223 1 8 -99 2 Sysmiss 25 Not willing to honestly criticize policies and reform efforts in the country Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Malaysia? (Choose no more than TWO) 231 27 0 1 0 176 1 55 -99 2 Sysmiss 25 Staff too inaccessible Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Malaysia? (Choose no more than TWO) 231 27 0 1 0 229 1 2 -99 2 Sysmiss 25 Imposing technocratic solutions without regard to political realities Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Malaysia? (Choose no more than TWO) 231 27 0 1 0 193 1 38 -99 2 Sysmiss 25 World Bank Group's processes too slow (e.g., too bureaucratic in its operational policies and procedures) Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Malaysia? (Choose no more than TWO) 231 27 0 1 0 216 1 15 -99 2 Sysmiss 25 Other Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Malaysia? (Choose no more than TWO) 231 27 0 1 0 221 1 10 -99 2 Sysmiss 25 Don't know Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Malaysia? (Choose no more than TWO) 231 27 0 1 0 193 1 38 -99 2 Sysmiss 25 Parliament 221 37 0 1 0 183 1 38 -99 2 Sysmiss 35 Media 221 37 0 1 0 189 1 32 -99 2 Sysmiss 35 Local Government 221 37 0 1 0 171 1 50 -99 2 Sysmiss 35 Private sector 221 37 0 1 0 125 1 96 -99 2 Sysmiss 35 Academia/think tanks/research institutes 221 37 0 1 0 130 1 91 -99 2 Sysmiss 35 NGOs 221 37 0 1 0 179 1 42 -99 2 Sysmiss 35 Youth/university groups 221 37 0 1 0 180 1 41 -99 2 Sysmiss 35 Faith-based organizations 221 37 0 1 0 217 1 4 -99 2 Sysmiss 35 Other 221 37 0 1 0 205 1 16 -99 2 Sysmiss 35 Don't know 221 37 0 1 0 212 1 9 -99 2 Sysmiss 35 Law and justice 208 50 1 7 1 Private consulting firms 24 2 NGOs 75 3 Academia/think tanks (non-profits) 50 4 The World Bank Group 8 5 Other bilateral/multilateral institutions (ADB, UN, etc.) 13 6 Private banking/finance 5 7 Other 33 -99 14 Sysmiss 36 Urban development 203 55 1 7 1 Private consulting firms 31 2 NGOs 26 3 Academia/think tanks (non-profits) 34 4 The World Bank Group 31 5 Other bilateral/multilateral institutions (ADB, UN, etc.) 27 6 Private banking/finance 22 7 Other 32 -99 19 Sysmiss 36 Environmental sustainability 203 55 1 7 1 Private consulting firms 9 2 NGOs 84 3 Academia/think tanks (non-profits) 41 4 The World Bank Group 25 5 Other bilateral/multilateral institutions (ADB, UN, etc.) 31 6 Private banking/finance 2 7 Other 11 -99 19 Sysmiss 36 Regulatory framework 202 56 1 7 1 Private consulting firms 12 2 NGOs 16 3 Academia/think tanks (non-profits) 55 4 The World Bank Group 39 5 Other bilateral/multilateral institutions (ADB, UN, etc.) 35 6 Private banking/finance 10 7 Other 35 -99 20 Sysmiss 36 Infrastructure 198 60 1 7 1 Private consulting firms 44 2 NGOs 9 3 Academia/think tanks (non-profits) 17 4 The World Bank Group 30 5 Other bilateral/multilateral institutions (ADB, UN, etc.) 23 6 Private banking/finance 39 7 Other 36 -99 24 Sysmiss 36 Women's economic opportunities 199 59 1 7 1 Private consulting firms 5 2 NGOs 96 3 Academia/think tanks (non-profits) 24 4 The World Bank Group 18 5 Other bilateral/multilateral institutions (ADB, UN, etc.) 33 6 Private banking/finance 6 7 Other 17 -99 23 Sysmiss 36 Domestic private sector development 197 61 1 7 1 Private consulting firms 42 2 NGOs 9 3 Academia/think tanks (non-profits) 15 4 The World Bank Group 24 5 Other bilateral/multilateral institutions (ADB, UN, etc.) 13 6 Private banking/finance 71 7 Other 23 -99 24 Sysmiss 37 Trade and exports 199 59 1 7 1 Private consulting firms 18 2 NGOs 3 3 Academia/think tanks (non-profits) 14 4 The World Bank Group 39 5 Other bilateral/multilateral institutions (ADB, UN, etc.) 36 6 Private banking/finance 57 7 Other 32 -99 23 Sysmiss 36 Economic growth 204 54 1 7 1 Private consulting firms 12 2 NGOs 4 3 Academia/think tanks (non-profits) 26 4 The World Bank Group 77 5 Other bilateral/multilateral institutions (ADB, UN, etc.) 16 6 Private banking/finance 41 7 Other 28 -99 18 Sysmiss 36 Public sector governance/reform 205 53 1 7 1 Private consulting firms 17 2 NGOs 29 3 Academia/think tanks (non-profits) 33 4 The World Bank Group 56 5 Other bilateral/multilateral institutions (ADB, UN, etc.) 34 6 Private banking/finance 6 7 Other 30 -99 17 Sysmiss 36 Job creation/employment 196 62 1 7 1 Private consulting firms 26 2 NGOs 6 3 Academia/think tanks (non-profits) 32 4 The World Bank Group 26 5 Other bilateral/multilateral institutions (ADB, UN, etc.) 13 6 Private banking/finance 37 7 Other 56 -99 25 Sysmiss 37 Financial markets 202 56 1 7 1 Private consulting firms 11 2 NGOs 1 3 Academia/think tanks (non-profits) 8 4 The World Bank Group 16 5 Other bilateral/multilateral institutions (ADB, UN, etc.) 12 6 Private banking/finance 139 7 Other 15 -99 20 Sysmiss 36 Health 202 56 1 7 1 Private consulting firms 14 2 NGOs 44 3 Academia/think tanks (non-profits) 26 4 The World Bank Group 20 5 Other bilateral/multilateral institutions (ADB, UN, etc.) 36 6 Private banking/finance 7 7 Other 55 -99 20 Sysmiss 36 Regional integration 199 59 1 7 1 Private consulting firms 8 2 NGOs 8 3 Academia/think tanks (non-profits) 27 4 The World Bank Group 36 5 Other bilateral/multilateral institutions (ADB, UN, etc.) 83 6 Private banking/finance 1 7 Other 36 -99 23 Sysmiss 36 Education 203 55 1 7 1 Private consulting firms 12 2 NGOs 26 3 Academia/think tanks (non-profits) 90 4 The World Bank Group 21 5 Other bilateral/multilateral institutions (ADB, UN, etc.) 20 6 Private banking/finance 2 7 Other 32 -99 19 Sysmiss 36 Social protection 196 62 1 7 1 Private consulting firms 10 2 NGOs 48 3 Academia/think tanks (non-profits) 44 4 The World Bank Group 34 5 Other bilateral/multilateral institutions (ADB, UN, etc.) 13 6 Private banking/finance 8 7 Other 39 -99 26 Sysmiss 36 How frequently do you consult World Bank Group's knowledge work and activities in the work you do? How frequently do you consult World Bank Group's knowledge work and activities in the work you do? 208 50 1 Weekly 11 2 Monthly 26 3 A few times a year 81 4 Rarely 55 5 Never 35 -99 8 Sysmiss 42 Are timely In Malaysia, to what extent do you believe that the World Bank Group's knowledge work and activities: 215 43 -99 11 -99 8 1 To no degree at all 1 2 2 6 3 3 7 4 4 5 5 5 24 6 6 26 7 7 38 8 8 38 9 9 12 10 To a very significant degree 8 11 Don't know 42 Sysmiss 43 Include appropriate level of stakeholder involvement during preparation In Malaysia, to what extent do you believe that the World Bank Group's knowledge work and activities: 215 43 -99 11 -99 10 1 To no degree at all 1 2 2 4 3 3 5 4 4 6 5 5 21 6 6 31 7 7 38 8 8 29 9 9 16 10 To a very significant degree 6 11 Don't know 48 Sysmiss 43 Lead to practical solutions In Malaysia, to what extent do you believe that the World Bank Group's knowledge work and activities: 215 43 -99 11 -99 13 1 To no degree at all 1 2 2 4 3 3 5 4 4 4 5 5 28 6 6 34 7 7 44 8 8 32 9 9 6 10 To a very significant degree 5 11 Don't know 39 Sysmiss 43 Are accessible (well written and easy to understand) In Malaysia, to what extent do you believe that the World Bank Group's knowledge work and activities: 215 43 -99 11 -99 11 1 To no degree at all 1 2 2 4 3 3 5 4 4 6 5 5 15 6 6 23 7 7 50 8 8 38 9 9 19 10 To a very significant degree 13 11 Don't know 30 Sysmiss 43 Are source of relevant information on global good practices In Malaysia, to what extent do you believe that the World Bank Group's knowledge work and activities: 216 42 -99 11 -99 10 1 To no degree at all 1 2 2 3 3 3 1 4 4 2 5 5 18 6 6 19 7 7 39 8 8 50 9 9 30 10 To a very significant degree 15 11 Don't know 28 Sysmiss 42 Are adequately disseminated In Malaysia, to what extent do you believe that the World Bank Group's knowledge work and activities: 216 42 -99 11 -99 12 1 To no degree at all 5 2 2 6 3 3 9 4 4 8 5 5 19 6 6 38 7 7 37 8 8 25 9 9 13 10 To a very significant degree 14 11 Don't know 30 Sysmiss 42 Are translated enough into local language In Malaysia, to what extent do you believe that the World Bank Group's knowledge work and activities: 215 43 -99 10 1 To no degree at all 10 2 2 6 3 3 17 4 4 12 5 5 23 6 6 23 7 7 19 8 8 15 9 9 9 10 To a very significant degree 5 11 Don't know 66 Sysmiss 43 Are adaptable to Malaysia's specific development challenges and country circumstances In Malaysia, to what extent do you believe that the World Bank Group's knowledge work and activities: 215 43 -99 12 1 To no degree at all 1 2 2 6 3 3 6 4 4 4 5 5 33 6 6 36 7 7 40 8 8 28 9 9 9 10 To a very significant degree 5 11 Don't know 35 Sysmiss 43 Enhance the dissemination/sharing of Malaysia's development experiences/successes In Malaysia, to what extent do you believe that the World Bank Group's knowledge work and activities: 215 43 -99 11 1 To no degree at all 1 2 2 8 3 3 3 4 4 4 5 5 20 6 6 40 7 7 38 8 8 31 9 9 11 10 To a very significant degree 8 11 Don't know 40 Sysmiss 43 Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 216 42 -99 11 -99 7 1 Very low technical quality 4 2 2 4 3 3 9 4 4 6 5 5 24 6 6 39 7 7 43 8 8 38 9 9 9 10 Very high technical quality 11 11 Don't know 22 Sysmiss 42 Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to your country? Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to your country? 216 42 -99 11 -99 9 1 Not significant at all 0 2 2 1 3 3 3 4 4 2 5 5 15 6 6 19 7 7 47 8 8 52 9 9 27 10 Very significant 12 11 Don't know 29 Sysmiss 42 Overall, to what extent does World Bank Group knowledge influence policy in developing countries? Overall, to what extent does World Bank Group knowledge influence policy in developing countries? 216 42 -99 11 -99 10 1 To no degree at all 3 2 2 4 3 3 7 4 4 10 5 5 18 6 6 47 7 7 37 8 8 32 9 9 9 10 To a very significant degree 10 11 Don't know 29 Sysmiss 42 To what extent do you agree that the World Bank Group meets Malaysia's needs for knowledge services? To what extent do you agree that the World Bank Group meets Malaysia's needs for knowledge services (e.g., research, analysis, data, and technical assistance)? 216 42 -99 11 -99 7 1 Strongly disagree 3 2 2 3 3 3 3 4 4 7 5 5 24 6 6 31 7 7 45 8 8 43 9 9 11 10 Strongly agree 8 11 Don't know 31 Sysmiss 42 Improve the quality of its experts as related to Malaysia's specific challenges Which of the following SHOULD the World Bank Group do to make itself of greater value in Malaysia? (Choose no more than TWO) 209 49 0 1 0 124 1 85 -99 7 Sysmiss 42 Focus primarily on advocacy issues Which of the following SHOULD the World Bank Group do to make itself of greater value in Malaysia? (Choose no more than TWO) 209 49 0 1 0 171 1 38 -99 7 Sysmiss 42 Reach out more to groups outside of government Which of the following SHOULD the World Bank Group do to make itself of greater value in Malaysia? (Choose no more than TWO) 209 49 0 1 0 100 1 109 -99 7 Sysmiss 42 Ensure greater selectivity in its work Which of the following SHOULD the World Bank Group do to make itself of greater value in Malaysia? (Choose no more than TWO) 209 49 0 1 0 199 1 10 -99 7 Sysmiss 42 Provide more adequate data/knowledge/statistics/figures on Malaysia's economy Which of the following SHOULD the World Bank Group do to make itself of greater value in Malaysia? (Choose no more than TWO) 209 49 0 1 0 124 1 85 -99 7 Sysmiss 42 Offer more innovative financial products Which of the following SHOULD the World Bank Group do to make itself of greater value in Malaysia? (Choose no more than TWO) 209 49 0 1 0 202 1 7 -99 7 Sysmiss 42 Offer more innovative knowledge services Which of the following SHOULD the World Bank Group do to make itself of greater value in Malaysia? (Choose no more than TWO) 209 49 0 1 0 157 1 52 -99 7 Sysmiss 42 Work faster Which of the following SHOULD the World Bank Group do to make itself of greater value in Malaysia? (Choose no more than TWO) 209 49 0 1 0 208 1 1 -99 7 Sysmiss 42 Other Which of the following SHOULD the World Bank Group do to make itself of greater value in Malaysia? (Choose no more than TWO) 209 49 0 1 0 201 1 8 -99 7 Sysmiss 42 How familiar are you with the World Bank Group's work in client countries? How familiar are you with the World Bank Group's work in client countries? 216 42 -99 10 -99 10 1 Not familiar at all 25 2 2 12 3 3 22 4 4 19 5 5 34 6 6 36 7 7 28 8 8 14 9 9 5 10 Extremely familiar 11 Sysmiss 42 Collaboration with government To what extent is the World Bank Group an effective development partner in client countries, in terms of each of the following… 215 43 -99 11 -99 13 1 To no degree at all 0 2 2 4 3 3 6 4 4 1 5 5 18 6 6 29 7 7 34 8 8 41 9 9 17 10 To a very significant degree 10 11 Don't know 42 Sysmiss 43 Collaboration with other partners To what extent is the World Bank Group an effective development partner in client countries, in terms of each of the following… 215 43 -99 11 -99 13 1 To no degree at all 1 2 2 6 3 3 3 4 4 4 5 5 25 6 6 35 7 7 34 8 8 32 9 9 4 10 To a very significant degree 5 11 Don't know 53 Sysmiss 43 Collaboration with civil society To what extent is the World Bank Group an effective development partner in client countries, in terms of each of the following… 215 43 -99 11 -99 16 1 To no degree at all 2 2 2 3 3 3 6 4 4 10 5 5 27 6 6 37 7 7 29 8 8 29 9 9 3 10 To a very significant degree 3 11 Don't know 50 Sysmiss 43 Collaboration with private sector To what extent is the World Bank Group an effective development partner in client countries, in terms of each of the following… 215 43 -99 11 -99 15 1 To no degree at all 1 2 2 6 3 3 4 4 4 11 5 5 23 6 6 34 7 7 36 8 8 25 9 9 5 10 To a very significant degree 4 11 Don't know 51 Sysmiss 43 Accessibility To what extent is the World Bank Group an effective development partner in client countries, in terms of each of the following… 216 42 -99 11 -99 15 1 To no degree at all 1 2 2 6 3 3 6 4 4 6 5 5 23 6 6 31 7 7 30 8 8 33 9 9 12 10 To a very significant degree 9 11 Don't know 44 Sysmiss 42 Speed To what extent is the World Bank Group an effective development partner in client countries, in terms of each of the following… 216 42 -99 11 -99 14 1 To no degree at all 2 2 2 3 3 3 7 4 4 10 5 5 17 6 6 22 7 7 36 8 8 32 9 9 13 10 To a very significant degree 7 11 Don't know 53 Sysmiss 42 Flexibility To what extent is the World Bank Group an effective development partner in client countries, in terms of each of the following… 216 42 -99 11 -99 14 1 To no degree at all 1 2 2 5 3 3 6 4 4 11 5 5 16 6 6 30 7 7 36 8 8 27 9 9 9 10 To a very significant degree 6 11 Don't know 55 Sysmiss 42 Providing influential policy advice To what extent is the World Bank Group an effective development partner in client countries, in terms of each of the following… 215 43 -99 15 1 To no degree at all 3 2 2 5 3 3 3 4 4 4 5 5 18 6 6 36 7 7 32 8 8 31 9 9 12 10 To a very significant degree 8 11 Don't know 48 Sysmiss 43 Being helpful with its implementation support To what extent is the World Bank Group an effective development partner in client countries, in terms of each of the following… 215 43 -99 14 1 To no degree at all 2 2 2 5 3 3 2 4 4 5 5 5 18 6 6 22 7 7 41 8 8 35 9 9 9 10 To a very significant degree 7 11 Don't know 55 Sysmiss 43 Too influenced by developed countries Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in client countries? (Choose no more than TWO) 208 50 0 145 1 63 -99 8 Sysmiss 42 Not exploring alternative policy options Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in client countries? (Choose no more than TWO) 208 50 0 191 1 17 -99 8 Sysmiss 42 Not collaborating enough with stakeholders outside the Government Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in client countries? (Choose no more than TWO) 208 50 0 152 1 56 -99 8 Sysmiss 42 Its advice and strategies do not lend themselves to practical problem solving Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in client countries? (Choose no more than TWO) 208 50 0 180 1 28 -99 8 Sysmiss 42 Not enough public disclosure of its work Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in client countries? (Choose no more than TWO) 208 50 0 168 1 40 -99 8 Sysmiss 42 Arrogant in its approach Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in client countries? (Choose no more than TWO) 208 50 0 1 0 207 1 1 -99 8 Sysmiss 42 Not client focused Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in client countries? (Choose no more than TWO) 208 50 0 205 1 3 -99 8 Sysmiss 42 The credibility of its knowledge/data Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in client countries? (Choose no more than TWO) 208 50 0 205 1 3 -99 8 Sysmiss 42 World Bank Group's processes too complex Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in client countries? (Choose no more than TWO) 208 50 0 196 1 12 -99 8 Sysmiss 42 Not willing to honestly criticize policies and reform efforts in the country Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in client countries? (Choose no more than TWO) 208 50 0 163 1 45 -99 8 Sysmiss 42 Staff too inaccessible Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in client countries? (Choose no more than TWO) 208 50 0 208 -99 8 Sysmiss 42 Imposing technocratic solutions without regard to political realities Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in client countries? (Choose no more than TWO) 208 50 0 186 1 22 -99 8 Sysmiss 42 World Bank Group's processes too slow (e.g., too bureaucratic in its operational policies and procedures) Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in client countries? (Choose no more than TWO) 208 50 0 204 1 4 -99 8 Sysmiss 42 Not aligned with other donors' work Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in client countries? (Choose no more than TWO) 208 50 0 207 1 1 -99 8 Sysmiss 42 Not aligned with country priorities Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in client countries? (Choose no more than TWO) 208 50 0 200 1 8 -99 8 Sysmiss 42 Not adequately sensitive to political/social realities in client countries Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in client countries? (Choose no more than TWO) 208 50 0 196 1 12 -99 8 Sysmiss 42 Other Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in client countries? (Choose no more than TWO) 208 50 0 204 1 4 -99 8 Sysmiss 42 Don't know Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in client countries? (Choose no more than TWO) 208 50 0 1 0 172 1 36 -99 8 Sysmiss 42 Social media (e.g., Facebook, blogs, Twitter, YouTube, Flickr) How do you get most of your information about economic and social development issues in Malaysia? (Choose no more than TWO) 210 48 0 1 0 153 1 57 -99 6 Sysmiss 42 International newspapers How do you get most of your information about economic and social development issues in Malaysia? (Choose no more than TWO) 210 48 0 1 0 163 1 47 -99 6 Sysmiss 42 Local radio How do you get most of your information about economic and social development issues in Malaysia? (Choose no more than TWO) 210 48 0 1 0 199 1 11 -99 6 Sysmiss 42 International radio How do you get most of your information about economic and social development issues in Malaysia? (Choose no more than TWO) 210 48 0 0 0 210 -99 6 Sysmiss 42 Local television How do you get most of your information about economic and social development issues in Malaysia? (Choose no more than TWO) 210 48 0 1 0 197 1 13 -99 6 Sysmiss 42 International television How do you get most of your information about economic and social development issues in Malaysia? (Choose no more than TWO) 210 48 0 1 0 190 1 20 -99 6 Sysmiss 42 Local newspapers How do you get most of your information about economic and social development issues in Malaysia? (Choose no more than TWO) 210 48 0 1 0 122 1 88 -99 6 Sysmiss 42 Internet How do you get most of your information about economic and social development issues in Malaysia? (Choose no more than TWO) 210 48 0 1 0 91 1 119 -99 6 Sysmiss 42 Periodicals How do you get most of your information about economic and social development issues in Malaysia? (Choose no more than TWO) 210 48 0 1 0 173 1 37 -99 6 Sysmiss 42 Other How do you get most of your information about economic and social development issues in Malaysia? (Choose no more than TWO) 210 48 0 1 0 198 1 12 -99 6 Sysmiss 42 Direct contact with World Bank Group (i.e., face to face meetings/discussions) 209 49 0 1 0 161 1 48 -99 7 Sysmiss 42 Mobile phones 209 49 0 1 0 191 1 18 -99 7 Sysmiss 42 World Bank Group's seminars/workshops/conferences 209 49 0 1 0 125 1 84 -99 7 Sysmiss 42 World Bank Group's publications and other written materials 209 49 0 1 0 122 1 87 -99 7 Sysmiss 42 World Bank Group's website 209 49 0 1 0 139 1 70 -99 7 Sysmiss 42 Social media (e.g., Facebook, blogs, Twitter, YouTube, Flickr) 209 49 0 1 0 179 1 30 -99 7 Sysmiss 42 e-Newsletters 209 49 0 1 0 154 1 55 -99 7 Sysmiss 42 Other 209 49 0 208 1 1 -99 7 Sysmiss 42 How frequently would you like to interact with the World Bank Group's knowledge hub in Kuala Lumpur? How frequently would you like to interact with the World Bank Group's knowledge hub in Kuala Lumpur? (Select only ONE response) 208 50 1 Weekly 11 2 Monthly 50 3 A few times a year 83 4 Only when I'm seeking knowledge/data/etc. 64 -99 8 Sysmiss 42 Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? (If YES please go to Question G5; if NO please go to G6) 194 64 1 Yes 41 2 No 153 -99 20 Sysmiss 44 If yes, from which of the following sources did you learn about the World Bank Group's Access to Information Policies? If yes, from which of the following sources did you learn about the World Bank Group's Access to Information Policies? (Select only ONE response) 40 218 1 World Bank Group’s seminars/workshops/conferences 10 2 World Bank Group’s website 16 3 World Bank Group’s e-Newsletters 2 4 News/Media 5 5 Colleagues/Friends/Peer organizations 7 6 Other 0 -99 6 Sysmiss 212 Do you use/have you used the World Bank Group website? Do you use/have you used the World Bank Group website? 204 54 1 Yes 142 2 No 62 -99 10 Sysmiss 44 Do you currently consult the World Bank Group social media sites (e.g., Facebook, blogs, Twitter, YouTube, and Flickr)? Do you currently consult the World Bank Group social media sites (e.g., Facebook, blogs, Twitter, YouTube, and Flickr)? 207 51 1 Yes 31 2 No 176 -99 7 Sysmiss 44 I find the World Bank Group's websites easy to navigate Please rate how much you agree with the following statements. 214 44 -99 11 -99 16 1 Strongly disagree 1 2 2 2 3 3 3 4 4 7 5 5 20 6 6 22 7 7 35 8 8 43 9 9 12 10 Strongly agree 8 11 Don't know 45 Sysmiss 44 I find the information on the World Bank Group's websites useful Please rate how much you agree with the following statements. 214 44 -99 11 -99 21 1 Strongly disagree 1 2 2 2 3 3 4 4 4 3 5 5 13 6 6 14 7 7 40 8 8 45 9 9 15 10 Strongly agree 13 11 Don't know 43 Sysmiss 44 The World Bank Group's social media channels are valuable sources of information about the institution Please rate how much you agree with the following statements. 214 44 -99 11 -99 23 1 Strongly disagree 3 2 2 3 3 3 5 4 4 5 5 5 13 6 6 12 7 7 14 8 8 20 9 9 3 10 Strongly agree 8 11 Don't know 105 Sysmiss 44 When I need information from the World Bank Group I know how to find it Please rate how much you agree with the following statements. 214 44 -99 11 -99 16 1 Strongly disagree 4 2 2 8 3 3 11 4 4 10 5 5 16 6 6 32 7 7 27 8 8 25 9 9 13 10 Strongly agree 9 11 Don't know 43 Sysmiss 44 The World Bank Group is responsive to my information requests and inquiries Please rate how much you agree with the following statements. 215 43 -99 11 -99 18 1 Strongly disagree 0 2 2 3 3 3 2 4 4 6 5 5 11 6 6 22 7 7 17 8 8 24 9 9 8 10 Strongly agree 9 11 Don't know 95 Sysmiss 43 Which of the following best describes your current position? Which of the following best describes your current position? (Select only ONE response) 256 2 1 Office of the Prime Minister 7 2 Office of Minister 5 3 Office of Parliamentarian 8 4 Employee of a Ministry, Ministerial Department or Implementa 47 5 PMU overseeing implementation of project/Consultant/Contract 1 6 Local Government Office or Staff 7 7 Bilateral/ Multilateral Agency 8 8 Private Sector Organization 27 9 Private Foundation 3 10 Financial Sector/Private Bank 47 11 NGO/Community-Based Organization 10 12 Media 19 13 Independent Government Institution 23 14 Trade Union 3 15 Faith-Based Group 0 16 Youth Group 3 17 Academia/Research Institute/Think Tank 35 18 Judiciary Branch 2 19 Other 1 -99 2 Please identify the primary specialization of your work. Please identify the primary specialization of your work. (Select only ONE response) 251 7 1 Water 2 2 Social protection and labor 9 3 Fragility, conflict and violence 0 4 Environment and natural resources 4 5 Public-private partnerships 2 6 Education 27 7 Health, nutrition, and population 6 8 Energy and extractives 5 9 Macroeconomics and fiscal management 36 10 Trade and competitiveness 14 11 Finance and markets 70 12 Gender 1 13 Transport and ICT 6 14 Urban, rural, and social development 8 15 Governance 8 16 Poverty 4 17 Jobs 2 18 Agriculture 1 19 Climate change 0 20 Generalist (specialized in multiple sectors) 31 21 Other 15 -99 7 Observer Which of the following describes most of your exposure to the World Bank Group in Malaysia? (Choose no more than TWO) 254 4 0 1 0 177 1 77 -99 4 Use World Bank Group reports/data Which of the following describes most of your exposure to the World Bank Group in Malaysia? (Choose no more than TWO) 254 4 0 1 0 149 1 105 -99 4 Engage in World Bank Group related/sponsored events/activities Which of the following describes most of your exposure to the World Bank Group in Malaysia? (Choose no more than TWO) 254 4 0 1 0 180 1 74 -99 4 Collaborate as part of my professional duties Which of the following describes most of your exposure to the World Bank Group in Malaysia? (Choose no more than TWO) 254 4 0 1 0 199 1 55 -99 4 Use World Bank Group website for information, data, research, etc. Which of the following describes most of your exposure to the World Bank Group in Malaysia? (Choose no more than TWO) 254 4 0 1 0 164 1 90 -99 4 What's your gender? What's your gender? 256 2 1 Female 89 2 Male 167 -99 2 Which best represents your geographic location? Which best represents your geographic location? 255 3 1 Greater Kuala Lumpur/Klang Valley 214 2 Other 41 -99 3 Which of the following best describes your current position? 256 2 1 Office of the Prime Minister/Minister 12 2 Employee of a Ministry/PMU/Consultant on WBG-supported Proje 48 3 Private Sector/Financial Sector/Private Bank 74 4 CSO 19 5 Media 19 6 Independent Government Institution 23 7 Academia/Research Institute/Think Tank 35 8 Other 26 Sysmiss 2