TGO_2017_WBCS_v01_M -- DDI_TGO_2017_WBCS_v01_M_WB Development Economics Data Group 2018-07-19 Nesstar Publisher Version 01 (July 2018) TGO_2017_WBCS_v01_M -- -- World Bank Group Country Survey 2017 WBCS 2017 TGO_2017_WBCS_v01_M Public Opinion Research Group Nesstar Publisher World Bank Group Svetlana Markova Country Opinion Survey The World Bank Group Country Opinion Survey Program systematically measures and tracks the perceptions of the World Bank's clients, partners, and other stakeholders across the globe in client countries. The Public Opinion Research Group surveyed 29 countries in FY2012 (July 2011-June 2012), 41 countries in FY2013 (July 2012-June 2013), 42 countries in FY2014 (July 2013-June 2014), 35 countries in FY2015 (July 2014-June 2015), and 45 countries in FY2016 (July 2015-June 2016). In FY2017, surveys were conducted in 35 countries. Nearly all of the World Bank Group's client countries are surveyed in every three year cycle. - v01: edited and anonymous data for public distribution. Togo Lomé, Région des Savanes, Région de la Kara, Région Centrale, Région des Plateaux and Région Maritime. Stakeholders of the World Bank Group in Togo Opinion leaders from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society. Sample survey data [ssd] BF Conseils From May to June 2017, 882 stakeholders of the WBG in Togo were invited to provide their opinions on the WBG's work in the country by participating in a Country Opinion Survey. Participants were drawn from the office of the President, Prime Minister, office of a Minister, office of a Parliamentarian, ministries/ministerial departments/implementation agencies, Project Management Units (PMUs) overseeing implementation of WBG projects, consultants/ contractors working on WBG-supported projects/programs, local governments, bilateral/ multilateral agencies, private sector organizations, private foundations, the financial sector/ private banks, NGOs/community based organizations, the media, independent government institutions, trade unions, faith-based groups, youth groups, academia/research institutes/think tanks, the judiciary branch, and other organizations. Other [oth] English and French. Via courier and face to face. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’14 (response rate was 54%, N=608). Data were weighted to reach the same stakeholder composition in two years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY’14 COS report and the non-weighted data presented in appendices A, B, C, D, and F. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix E (page 99). 62% The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. togo_cos_fy17_datafile_final_.NSDstat 548 378 Nesstar 200801 id 548 0 101 648 In general would you say that Togo is headed in ... ? 496 52 1 3 1 The right direction 320 2 The wrong direction 71 3 Not sure 105 Sysmiss 52 Social protection 526 22 0 1 0 480 1 46 Sysmiss 22 Gender equity 526 22 0 1 0 518 1 8 Sysmiss 22 Private sector development 526 22 0 1 0 435 1 91 Sysmiss 22 Education 526 22 0 1 0 355 1 171 Sysmiss 22 Security/stabilization/reconstruction 526 22 0 1 0 491 1 35 Sysmiss 22 Public sector governance/reform 526 22 0 1 0 392 1 134 Sysmiss 22 Global/regional integration 526 22 0 1 0 517 1 9 Sysmiss 22 Food security 526 22 0 1 0 468 1 58 Sysmiss 22 Urban development 526 22 0 1 0 509 1 17 Sysmiss 22 Energy 526 22 0 1 0 500 1 26 Sysmiss 22 Water and sanitation 526 22 0 1 0 477 1 49 Sysmiss 22 Regional conflict and tensions 526 22 0 1 0 524 1 2 Sysmiss 22 Pollution 526 22 0 1 0 525 1 1 Sysmiss 22 Job creation/employment 526 22 0 1 0 375 1 151 Sysmiss 22 Health 526 22 0 1 0 401 1 125 Sysmiss 22 Financial markets 526 22 0 1 0 522 1 4 Sysmiss 22 Gender based violence 526 22 0 1 0 522 1 4 Sysmiss 22 Transport 526 22 0 1 0 470 1 56 Sysmiss 22 Agriculture and rural development 526 22 0 1 0 374 1 152 Sysmiss 22 Trade and exports 526 22 0 1 0 523 1 3 Sysmiss 22 Crime and violence 526 22 0 1 0 525 1 1 Sysmiss 22 Social cohesion 526 22 0 1 0 515 1 11 Sysmiss 22 Natural resource management 526 22 0 1 0 515 1 11 Sysmiss 22 Climate change 526 22 0 1 0 502 1 24 Sysmiss 22 Poverty reduction 526 22 0 1 0 409 1 117 Sysmiss 22 Anti corruption 526 22 0 1 0 469 1 57 Sysmiss 22 Judiciary reform 526 22 0 1 0 508 1 18 Sysmiss 22 Economic growth 526 22 0 1 0 506 1 20 Sysmiss 22 Decentralization 526 22 0 1 0 405 1 121 Sysmiss 22 Disaster risk management 526 22 0 1 0 517 1 9 Sysmiss 22 Equality of opportunity 526 22 0 1 0 516 1 10 Sysmiss 22 Disease 526 22 0 1 0 521 1 5 Sysmiss 22 Information and communications technology 526 22 0 1 0 508 1 18 Sysmiss 22 Economic growth 531 17 0 1 0 420 1 111 Sysmiss 17 Disaster risk management 531 17 0 1 0 517 1 14 Sysmiss 17 Equality of opportunity 531 17 0 1 0 476 1 55 Sysmiss 17 Disease 531 17 0 1 0 519 1 12 Sysmiss 17 Decentralization 531 17 0 1 0 393 1 138 Sysmiss 17 Information and communications technology 531 17 0 1 0 518 1 13 Sysmiss 17 Social protection 531 17 0 1 0 496 1 35 Sysmiss 17 Agriculture and rural development 531 17 0 1 0 238 1 293 Sysmiss 17 Trade and exports 531 17 0 1 0 521 1 10 Sysmiss 17 Crime and violence 531 17 0 1 0 527 1 4 Sysmiss 17 Climate change 531 17 0 1 0 515 1 16 Sysmiss 17 Transport 531 17 0 1 0 488 1 43 Sysmiss 17 Social cohesion 531 17 0 1 0 523 1 8 Sysmiss 17 Energy 531 17 0 1 0 515 1 16 Sysmiss 17 Anti corruption 531 17 0 1 0 421 1 110 Sysmiss 17 Judiciary reform 531 17 0 1 0 521 1 10 Sysmiss 17 Water and sanitation 531 17 0 1 0 502 1 29 Sysmiss 17 Pollution 531 17 0 1 0 530 1 1 Sysmiss 17 Job creation/employment 531 17 0 1 0 286 1 245 Sysmiss 17 Health 531 17 0 1 0 474 1 57 Sysmiss 17 Security/stabilization/reconstruction 531 17 0 1 0 528 1 3 Sysmiss 17 Financial markets 531 17 0 1 0 524 1 7 Sysmiss 17 Public sector governance/reform 531 17 0 1 0 423 1 108 Sysmiss 17 Gender equity 531 17 0 1 0 529 1 2 Sysmiss 17 Private sector development 531 17 0 1 0 441 1 90 Sysmiss 17 Education 531 17 0 1 0 461 1 70 Sysmiss 17 Global/regional integration 531 17 0 1 0 527 1 4 Sysmiss 17 Food security 531 17 0 1 0 489 1 42 Sysmiss 17 Regional conflict and tensions 531 17 0 1 0 528 1 3 Sysmiss 17 Urban development 531 17 0 1 0 522 1 9 Sysmiss 17 Natural resource management 531 17 0 1 0 507 1 24 Sysmiss 17 Gender based violence 531 17 0 1 0 529 1 2 Sysmiss 17 Greater access to health and nutrition for citizens 529 19 0 1 0 333 1 196 Sysmiss 19 Better entrepreneurial opportunities 529 19 0 1 0 389 1 140 Sysmiss 19 A growing middle class 529 19 0 1 0 500 1 29 Sysmiss 19 Better opportunity for the poor who live in rural areas 529 19 0 1 0 406 1 123 Sysmiss 19 Better opportunity for the poor who live in urban areas 529 19 0 1 0 517 1 12 Sysmiss 19 Consistent economic growth 529 19 0 1 0 454 1 75 Sysmiss 19 More reliable social safety net 529 19 0 1 0 478 1 51 Sysmiss 19 Greater access to micro-finance for the poor 529 19 0 1 0 456 1 73 Sysmiss 19 Greater voice and participation for citizens to help ensure greater accountability 529 19 0 1 0 495 1 34 Sysmiss 19 Education and training that better ensure job opportunity 529 19 0 1 0 362 1 167 Sysmiss 19 Better quality public services 529 19 0 1 0 507 1 22 Sysmiss 19 Better employment opportunities for young people 529 19 0 1 0 419 1 110 Sysmiss 19 Better employment opportunities for women 529 19 0 1 0 519 1 10 Sysmiss 19 Other 529 19 0 1 0 515 1 14 Sysmiss 19 Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Togo? 541 7 1 5 1 A very big problem 388 2 A moderately big problem 104 3 A small problem 24 4 Not a problem at all 13 5 Don't know 12 Sysmiss 7 In your view, is climate change a very serious problem, somewhat serious, not too serious, or not a problem in your country? 542 6 1 5 1 A very serious problem 454 2 A somewhat serious problem 69 3 Not too serious problem 16 4 Not a problem 0 5 Don't know 3 Sysmiss 6 In your view, is early childhood development (i.e. nutrition, growth, care, and education) a very important, moderately important, slightly important, or not an important development priority in Togo? 542 6 1 5 1 A very important development priority 436 2 A moderately important development priority 80 3 A slightly important development priority 17 4 Not an important development priority 5 5 Don't know 4 Sysmiss 6 How familiar are you with the work of the World Bank Group in Togo? To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 497 51 1 10 1 Not familiar at all 38 2 15 3 32 4 31 5 89 6 64 7 55 8 74 9 26 10 Extremely familiar 73 Sysmiss 51 Overall, please rate your impression of the World Bank Group's effectiveness in Togo. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 453 95 1 10 1 Not effective at all 20 2 10 3 17 4 28 5 49 6 48 7 72 8 93 9 30 10 Very effective 86 11 Don't know 66 Sysmiss 29 Energy 539 9 0 1 0 473 1 66 Sysmiss 9 Water and sanitation 539 9 0 1 0 464 1 75 Sysmiss 9 Pollution 539 9 0 1 0 538 1 1 Sysmiss 9 Job creation/employment 539 9 0 1 0 355 1 184 Sysmiss 9 Health 539 9 0 1 0 399 1 140 Sysmiss 9 Regional conflict and tensions 539 9 0 1 0 537 1 2 Sysmiss 9 Financial markets 539 9 0 1 0 527 1 12 Sysmiss 9 Social protection 539 9 0 1 0 521 1 18 Sysmiss 9 Gender equity 539 9 0 1 0 536 1 3 Sysmiss 9 Private sector development 539 9 0 1 0 449 1 90 Sysmiss 9 Education 539 9 0 1 0 371 1 168 Sysmiss 9 Public sector governance/reform 539 9 0 1 0 437 1 102 Sysmiss 9 Security/stabilization/reconstruction 539 9 0 1 0 537 1 2 Sysmiss 9 Global/regional integration 539 9 0 1 0 536 1 3 Sysmiss 9 Food security 539 9 0 1 0 512 1 27 Sysmiss 9 Urban development 539 9 0 1 0 525 1 14 Sysmiss 9 Gender based violence 539 9 0 1 0 537 1 2 Sysmiss 9 Judiciary reform 539 9 0 1 0 519 1 20 Sysmiss 9 Economic growth 539 9 0 1 0 494 1 45 Sysmiss 9 Disaster risk management 539 9 0 1 0 520 1 19 Sysmiss 9 Equality of opportunity 539 9 0 1 0 516 1 23 Sysmiss 9 Disease 539 9 0 1 0 535 1 4 Sysmiss 9 Decentralization 539 9 0 1 0 436 1 103 Sysmiss 9 Information and communications technology 539 9 0 1 0 521 1 18 Sysmiss 9 Transport 539 9 0 1 0 490 1 49 Sysmiss 9 Agriculture and rural development 539 9 0 1 0 329 1 210 Sysmiss 9 Trade and exports 539 9 0 1 0 536 1 3 Sysmiss 9 Crime and violence 539 9 0 1 0 538 1 1 Sysmiss 9 Natural resource management 539 9 0 1 0 522 1 17 Sysmiss 9 Social cohesion 539 9 0 1 0 534 1 5 Sysmiss 9 Climate change 539 9 0 1 0 502 1 37 Sysmiss 9 Poverty reduction 539 9 0 1 0 432 1 107 Sysmiss 9 Anti corruption 539 9 0 1 0 496 1 43 Sysmiss 9 Bringing together different groups of stakeholders Greatest Value (Choose only ONE) 482 66 0 1 0 463 1 19 Sysmiss 66 Capacity development related to World Bank Group supported projects Greatest Value (Choose only ONE) 482 66 0 1 0 340 1 142 Sysmiss 66 Stand-alone technical assistance (system oriented) Greatest Value (Choose only ONE) 482 66 0 1 0 465 1 17 Sysmiss 66 Policy advice, studies, analyses Greatest Value (Choose only ONE) 482 66 0 1 0 449 1 33 Sysmiss 66 Financial resources Greatest Value (Choose only ONE) 482 66 0 1 0 380 1 102 Sysmiss 66 Data and statistics Greatest Value (Choose only ONE) 482 66 0 1 0 477 1 5 Sysmiss 66 Promoting knowledge sharing Greatest Value (Choose only ONE) 482 66 0 1 0 469 1 13 Sysmiss 66 Implementation support Greatest Value (Choose only ONE) 482 66 0 1 0 448 1 34 Sysmiss 66 Mobilizing third party financial resources Greatest Value (Choose only ONE) 482 66 0 1 0 446 1 36 Sysmiss 66 Donor coordination Greatest Value (Choose only ONE) 482 66 0 1 0 468 1 14 Sysmiss 66 Strategy formulation (e.g., PRSP assistance) Greatest Value (Choose only ONE) 482 66 0 1 0 415 1 67 Sysmiss 66 Other Greatest Value (Choose only ONE) 482 66 0 0 0 482 Sysmiss 66 Bringing together different groups of stakeholders Second Greatest Value (Choose only ONE) 468 80 0 1 0 457 1 11 Sysmiss 80 Capacity development related to World Bank Group supported projects Second Greatest Value (Choose only ONE) 468 80 0 1 0 389 1 79 Sysmiss 80 Stand-alone technical assistance (system oriented) Second Greatest Value (Choose only ONE) 468 80 0 1 0 443 1 25 Sysmiss 80 Policy advice, studies, analyses Second Greatest Value (Choose only ONE) 468 80 0 1 0 440 1 28 Sysmiss 80 Financial resources Second Greatest Value (Choose only ONE) 468 80 0 1 0 413 1 55 Sysmiss 80 Data and statistics Second Greatest Value (Choose only ONE) 468 80 0 1 0 452 1 16 Sysmiss 80 Promoting knowledge sharing Second Greatest Value (Choose only ONE) 468 80 0 1 0 442 1 26 Sysmiss 80 Implementation support Second Greatest Value (Choose only ONE) 468 80 0 1 0 381 1 87 Sysmiss 80 Mobilizing third party financial resources Second Greatest Value (Choose only ONE) 468 80 0 1 0 415 1 53 Sysmiss 80 Donor coordination Second Greatest Value (Choose only ONE) 468 80 0 1 0 448 1 20 Sysmiss 80 Strategy formulation (e.g., PRSP assistance) Second Greatest Value (Choose only ONE) 468 80 0 1 0 403 1 65 Sysmiss 80 Other Second Greatest Value (Choose only ONE) 468 80 0 1 0 466 1 2 Sysmiss 80 World Bank Group's processes too complex 524 24 0 1 0 365 1 159 Sysmiss 24 Not willing to honestly criticize policies and reform efforts in the country 524 24 0 1 0 383 1 141 Sysmiss 24 Staff too inaccessible 524 24 0 1 0 482 1 42 Sysmiss 24 World Bank Group's processes too slow 524 24 0 1 0 449 1 75 Sysmiss 24 Not aligned with other donors' work 524 24 0 1 0 512 1 12 Sysmiss 24 Not aligned with country priorities 524 24 0 1 0 491 1 33 Sysmiss 24 Not adequately sensitive to political/social realities in Togo 524 24 0 1 0 445 1 79 Sysmiss 24 Too influenced by developed countries 524 24 0 1 0 459 1 65 Sysmiss 24 Not exploring alternative policy options 524 24 0 1 0 513 1 11 Sysmiss 24 Not collaborating enough with stakeholders outside the Government 524 24 0 1 0 420 1 104 Sysmiss 24 Its advice and strategies do not lend themselves to practical problem solving 524 24 0 1 0 502 1 22 Sysmiss 24 Not enough public disclosure of its work 524 24 0 1 0 456 1 68 Sysmiss 24 Arrogant in its approach 524 24 0 1 0 515 1 9 Sysmiss 24 Not client focused 524 24 0 1 0 516 1 8 Sysmiss 24 The credibility of its knowledge/data 524 24 0 1 0 522 1 2 Sysmiss 24 Inadequate number of World Bank Group staff members located in the country 524 24 0 1 0 479 1 45 Sysmiss 24 Other 524 24 0 1 0 505 1 19 Sysmiss 24 Don't know 524 24 0 1 0 467 1 57 Sysmiss 24 To what extent do you believe that the World Bank Group's work and support help the poorest in Togo? 534 14 1 5 1 To a fully sufficient degree 68 2 To a somewhat sufficient degree 210 3 To a somewhat insufficient degree 124 4 To a very insufficient degree 84 5 Don't know 48 Sysmiss 14 Investment Project Financing 271 277 1 10 1 Not effective at all 3 2 4 3 22 4 15 5 32 6 48 7 42 8 50 9 22 10 Very effective 33 11 N/A 216 Sysmiss 61 Development Policy Financing 245 303 1 10 1 Not effective at all 7 2 8 3 13 4 17 5 37 6 40 7 39 8 41 9 16 10 Very effective 27 11 N/A 204 Sysmiss 99 Trust funds and grants 210 338 1 10 1 Not effective at all 3 2 5 3 14 4 16 5 28 6 26 7 30 8 37 9 28 10 Very effective 23 11 N/A 222 Sysmiss 116 Guarantees 104 444 1 10 1 Not effective at all 10 2 5 3 14 4 13 5 24 6 9 7 11 8 9 9 3 10 Very effective 6 11 N/A 309 Sysmiss 135 IFC Investment Services 101 447 1 10 1 Not effective at all 4 2 5 3 5 4 8 5 17 6 20 7 17 8 11 9 5 10 Very effective 9 11 N/A 317 Sysmiss 130 IFC Advisory Services 102 446 1 10 1 Not effective at all 5 2 6 3 6 4 12 5 26 6 13 7 13 8 9 9 3 10 Very effective 9 11 N/A 321 Sysmiss 125 Beneficiaries 536 12 0 1 0 267 1 269 Sysmiss 12 Youth/university groups 536 12 0 1 0 481 1 55 Sysmiss 12 Private sector 536 12 0 1 0 400 1 136 Sysmiss 12 Local government 536 12 0 1 0 369 1 167 Sysmiss 12 Donor community 536 12 0 1 0 519 1 17 Sysmiss 12 NGOs/Community Based Organizations 536 12 0 1 0 324 1 212 Sysmiss 12 Academia/think tanks/research institutes 536 12 0 1 0 468 1 68 Sysmiss 12 Parliament 536 12 0 1 0 531 1 5 Sysmiss 12 Foundations 536 12 0 1 0 528 1 8 Sysmiss 12 Media 536 12 0 1 0 510 1 26 Sysmiss 12 Emerging donors 536 12 0 1 0 532 1 4 Sysmiss 12 UN agencies 536 12 0 1 0 511 1 25 Sysmiss 12 Regional organizations 536 12 0 1 0 503 1 33 Sysmiss 12 Other 536 12 0 1 0 529 1 7 Sysmiss 12 Don't know 536 12 0 1 0 528 1 8 Sysmiss 12 Overall the World Bank Group currently plays a relevant role in development in Togo 472 76 1 10 1 Strongly disagree 8 2 8 3 19 4 17 5 38 6 38 7 61 8 83 9 41 10 Strongly agree 159 11 Don't know 43 Sysmiss 33 The World Bank Group's work is aligned with what I consider the development priorities for Togo To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 435 113 1 10 1 Strongly disagree 13 2 12 3 22 4 23 5 62 6 40 7 57 8 72 9 30 10 Strongly agree 104 11 Don't know 67 Sysmiss 46 Responsiveness to needs 315 233 1 10 1 To no degree at all 17 2 20 3 26 4 29 5 52 6 40 7 37 8 44 9 24 10 To a very significant degree 26 11 Don't know 144 Sysmiss 89 Flexibility (in terms of the institution's products and services) 286 262 1 10 1 To no degree at all 13 2 23 3 16 4 40 5 59 6 43 7 31 8 33 9 14 10 To a very significant degree 14 11 Don't know 164 Sysmiss 98 Flexibility (in terms of changing country circumstances) 290 258 1 10 1 To no degree at all 11 2 8 3 22 4 26 5 58 6 40 7 44 8 45 9 18 10 To a very significant degree 18 11 Don't know 151 Sysmiss 107 Being inclusive 258 290 1 10 1 To no degree at all 14 2 7 3 17 4 13 5 34 6 33 7 32 8 40 9 28 10 To a very significant degree 40 11 Don't know 181 Sysmiss 109 Openness (sharing data and other information) 311 237 1 10 1 To no degree at all 5 2 4 3 22 4 16 5 36 6 35 7 48 8 61 9 40 10 To a very significant degree 44 11 Don't know 124 Sysmiss 113 Collaboration with the Government 399 149 1 10 1 To no degree at all 6 2 5 3 12 4 4 5 38 6 27 7 60 8 75 9 77 10 To a very significant degree 95 11 Don't know 76 Sysmiss 73 The speed in which it gets things accomplished on the ground 356 192 1 10 1 To no degree at all 5 2 11 3 19 4 20 5 52 6 49 7 48 8 64 9 42 10 To a very significant degree 46 11 Don't know 103 Sysmiss 89 Helping to bring discipline/effective supervision to implementation of investment projects 374 174 1 10 1 To no degree at all 9 2 6 3 9 4 22 5 42 6 42 7 54 8 69 9 57 10 To a very significant degree 64 11 Don't know 79 Sysmiss 95 Collaboration with civil society 329 219 1 10 1 To no degree at all 14 2 23 3 31 4 35 5 49 6 44 7 39 8 34 9 22 10 To a very significant degree 38 11 Don't know 113 Sysmiss 106 Staff accessibility 319 229 1 10 1 To no degree at all 21 2 25 3 30 4 38 5 51 6 44 7 36 8 36 9 14 10 To a very significant degree 24 11 Don't know 125 Sysmiss 104 Collaboration with other donors and development partners 294 254 1 10 1 To no degree at all 4 2 7 3 8 4 11 5 39 6 41 7 53 8 56 9 29 10 To a very significant degree 46 11 Don't know 155 Sysmiss 99 Collaboration with the private sector 278 270 1 10 1 To no degree at all 10 2 16 3 26 4 34 5 41 6 46 7 28 8 30 9 23 10 To a very significant degree 24 11 Don't know 170 Sysmiss 100 Collaboration with the UN 208 340 1 10 1 To no degree at all 2 2 2 3 4 4 4 5 19 6 17 7 25 8 38 9 37 10 To a very significant degree 60 11 Don't know 234 Sysmiss 106 Straightforwardness and honesty 292 256 1 10 1 To no degree at all 5 2 4 3 9 4 12 5 35 6 31 7 35 8 51 9 38 10 To a very significant degree 72 11 Don't know 163 Sysmiss 93 Treating clients and stakeholders in Togo with respect 341 207 1 10 1 To no degree at all 7 2 3 3 10 4 11 5 26 6 30 7 57 8 67 9 50 10 To a very significant degree 80 11 Don't know 120 Sysmiss 87 Being a long-term partner 371 177 1 10 1 To no degree at all 1 3 9 4 6 5 18 6 21 7 36 8 71 9 86 10 To a very significant degree 123 11 Don't know 95 Sysmiss 82 To what extent does the World Bank Group partner with the right people to support work on the ground in Togo? Select only ONE response 507 41 1 6 1 Nearly never 11 2 Rarely 26 3 Sometimes 130 4 Nearly always 162 5 Don't know 124 6 Prefer not to answer 54 Sysmiss 41 World Food Program (WFP) Select no more than TWO 535 13 0 1 0 430 1 105 Sysmiss 13 World Health Organization (WHO) Select no more than TWO 535 13 0 1 0 279 1 256 Sysmiss 13 United Nations Development Program (UNDP) Select no more than TWO 535 13 0 1 0 208 1 327 Sysmiss 13 International Monetary Fund (IMF) Select no more than TWO 535 13 0 1 0 460 1 75 Sysmiss 13 The United Nations International Children's Emergency Fund (UNICEF) Select no more than TWO 535 13 0 1 0 385 1 150 Sysmiss 13 None. I don't believe the World Bank Group needs to partner with the UN organizations. Select no more than TWO 535 13 0 1 0 503 1 32 Sysmiss 13 Don't know Select no more than TWO 535 13 0 1 0 504 1 31 Sysmiss 13 Prefer not to answer Select no more than TWO 535 13 0 1 0 515 1 20 Sysmiss 13 The World Bank Group does not do adequate follow through/follow-up Choose no more than THREE 523 25 0 1 0 389 1 134 Sysmiss 25 Political pressures and obstacles Choose no more than THREE 523 25 0 1 0 258 1 265 Sysmiss 25 Reforms are not well thought out in light of country challenges Choose no more than THREE 523 25 0 1 0 314 1 209 Sysmiss 25 Poor coordination within the Government Choose no more than THREE 523 25 0 1 0 381 1 142 Sysmiss 25 The Government works inefficiently Choose no more than THREE 523 25 0 1 0 407 1 116 Sysmiss 25 Poor donor coordination Choose no more than THREE 523 25 0 1 0 455 1 68 Sysmiss 25 The World Bank Group is not sensitive enough to political/social realities on the ground Choose no more than THREE 523 25 0 1 0 407 1 116 Sysmiss 25 Lack of/inadequate levels of capacity in Government Choose no more than THREE 523 25 0 1 0 484 1 39 Sysmiss 25 There is not an adequate level of citizen/civil society participation Choose no more than THREE 523 25 0 1 0 328 1 195 Sysmiss 25 The World Bank Group works too slowly Choose no more than THREE 523 25 0 1 0 492 1 31 Sysmiss 25 Poor coordination within the World Bank Group Choose no more than THREE 523 25 0 1 0 506 1 17 Sysmiss 25 Inadequate funding Choose no more than THREE 523 25 0 1 0 439 1 84 Sysmiss 25 Other Choose no more than THREE 523 25 0 1 0 508 1 15 Sysmiss 25 Social protection If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 228 320 1 10 1 Not effective at all 15 2 27 3 25 4 23 5 38 6 27 7 26 8 20 9 10 10 Very effective 17 11 Don't know 227 Sysmiss 93 Gender equity If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 218 330 1 10 1 Not effective at all 12 2 12 3 26 4 24 5 44 6 21 7 25 8 24 9 13 10 Very effective 17 11 Don't know 225 Sysmiss 105 Private sector development If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 273 275 1 10 1 Not effective at all 15 2 16 3 24 4 40 5 53 6 44 7 30 8 26 9 10 10 Very effective 15 11 Don't know 171 Sysmiss 104 Education If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 371 177 1 10 1 Not effective at all 8 2 6 3 7 4 33 5 52 6 45 7 46 8 65 9 44 10 Very effective 65 11 Don't know 91 Sysmiss 86 Public sector governance/reform If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 311 237 1 10 1 Not effective at all 22 2 16 3 27 4 28 5 48 6 51 7 43 8 37 9 16 10 Very effective 23 11 Don't know 140 Sysmiss 97 Global/regional integration If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 210 338 1 10 1 Not effective at all 4 2 6 3 20 4 30 5 29 6 27 7 33 8 26 9 12 10 Very effective 23 11 Don't know 223 Sysmiss 115 Urban development If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 259 289 1 10 1 Not effective at all 5 2 17 3 17 4 30 5 53 6 39 7 33 8 36 9 13 10 Very effective 16 11 Don't know 181 Sysmiss 108 Energy If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 256 292 1 10 1 Not effective at all 7 2 10 3 21 4 43 5 46 6 36 7 33 8 32 9 12 10 Very effective 16 11 Don't know 186 Sysmiss 106 Water and sanitation If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 303 245 1 10 1 Not effective at all 7 2 5 3 16 4 30 5 48 6 54 7 46 8 42 9 22 10 Very effective 33 11 Don't know 139 Sysmiss 106 Job creation/employment If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 288 260 1 10 1 Not effective at all 16 2 24 3 26 4 39 5 56 6 37 7 31 8 26 9 12 10 Very effective 21 11 Don't know 157 Sysmiss 103 Health If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 321 227 1 10 1 Not effective at all 9 2 8 3 16 4 26 5 47 6 48 7 46 8 64 9 28 10 Very effective 29 11 Don't know 115 Sysmiss 112 Agriculture and rural development If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 359 189 1 10 1 Not effective at all 7 2 5 3 21 4 25 5 40 6 53 7 56 8 72 9 31 10 Very effective 49 11 Don't know 98 Sysmiss 91 Trade and exports If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 191 357 1 10 1 Not effective at all 13 2 10 3 23 4 25 5 54 6 25 7 18 8 11 9 5 10 Very effective 7 11 Don't know 244 Sysmiss 113 Gender based violence If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 195 353 1 10 1 Not effective at all 10 2 13 3 18 4 25 5 37 6 25 7 18 8 26 9 8 10 Very effective 15 11 Don't know 245 Sysmiss 108 Natural resource management If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 246 302 1 10 1 Not effective at all 12 2 9 3 18 4 28 5 42 6 32 7 29 8 33 9 27 10 Very effective 16 11 Don't know 194 Sysmiss 108 Climate change If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 290 258 1 10 1 Not effective at all 8 2 10 3 12 4 28 5 48 6 30 7 42 8 42 9 37 10 Very effective 33 11 Don't know 146 Sysmiss 112 Poverty reduction If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 362 186 1 10 1 Not effective at all 13 2 14 3 24 4 31 5 40 6 36 7 67 8 59 9 33 10 Very effective 45 11 Don't know 98 Sysmiss 88 Anti corruption If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 260 288 1 10 1 Not effective at all 38 2 21 3 30 4 36 5 44 6 25 7 24 8 18 9 9 10 Very effective 15 11 Don't know 191 Sysmiss 97 Economic growth If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 295 253 1 10 1 Not effective at all 9 2 7 3 15 4 22 5 55 6 47 7 51 8 45 9 19 10 Very effective 25 11 Don't know 149 Sysmiss 104 Disaster risk management If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 312 236 1 10 1 Not effective at all 9 2 10 3 15 4 19 5 47 6 44 7 44 8 54 9 35 10 Very effective 35 11 Don't know 139 Sysmiss 97 Equality of opportunity If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 229 319 1 10 1 Not effective at all 14 2 14 3 25 4 27 5 41 6 34 7 25 8 24 9 15 10 Very effective 10 11 Don't know 213 Sysmiss 106 Information and communications technology If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 219 329 1 10 1 Not effective at all 11 2 14 3 27 4 31 5 41 6 33 7 15 8 24 9 14 10 Very effective 9 11 Don't know 225 Sysmiss 104 Decentralization If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 251 297 1 10 1 Not effective at all 28 2 22 3 32 4 44 5 50 6 25 7 16 8 17 9 7 10 Very effective 10 11 Don't know 198 Sysmiss 99 Social cohesion If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 220 328 1 10 1 Not effective at all 20 2 24 3 17 4 31 5 42 6 25 7 21 8 24 9 3 10 Very effective 13 11 Don't know 225 Sysmiss 103 To what extent does the World Bank Group's work help to achieve development results in Togo? 445 103 1 10 1 To no degree at all 4 2 3 3 11 4 37 5 57 6 72 7 77 8 68 9 33 10 To a very significant degree 83 11 Don't know 82 Sysmiss 21 To what extent does the World Bank Group help to build/strengthen existing country systems in Togo? 398 150 1 10 1 To no degree at all 6 2 7 3 12 4 25 5 54 6 47 7 59 8 72 9 33 10 To a very significant degree 83 11 Don't know 127 Sysmiss 23 The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, etc.) meet the needs of Togo 413 135 1 10 1 Strongly disagree 11 2 14 3 23 4 29 5 64 6 60 7 55 8 68 9 21 10 Strongly agree 68 11 Don't know 102 Sysmiss 33 The World Bank Group meets Togo's needs for knowledge services (e.g., research, analysis, data, technical assistance) 367 181 1 10 1 Strongly disagree 14 2 10 3 24 4 45 5 66 6 58 7 46 8 43 9 23 10 Strongly agree 38 11 Don't know 139 Sysmiss 42 How frequently do you consult World Bank Group's knowledge work and activities in the work you do? To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 507 41 1 5 1 Weekly 49 2 Monthly 88 3 A few times a year 157 4 Rarely 139 5 Never 74 Sysmiss 41 Are timely To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 341 207 1 10 1 To no degree at all 5 2 7 3 5 4 16 5 37 6 47 7 72 8 61 9 38 10 To a very significant degree 53 11 Don't know 126 Sysmiss 81 Include appropriate level of stakeholder involvement during preparation To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 306 242 1 10 1 To no degree at all 3 2 9 3 13 4 32 5 65 6 35 7 44 8 39 9 27 10 To a very significant degree 39 11 Don't know 144 Sysmiss 98 Lead to practical solutions To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 306 242 1 10 1 To no degree at all 5 2 5 3 15 4 20 5 53 6 63 7 54 8 44 9 22 10 To a very significant degree 25 11 Don't know 134 Sysmiss 108 Are accessible (well written and easy to understand) To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 311 237 1 10 1 To no degree at all 9 2 8 3 12 4 20 5 56 6 48 7 58 8 46 9 26 10 To a very significant degree 28 11 Don't know 124 Sysmiss 113 Are source of relevant information on global good practices To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 332 216 1 10 1 To no degree at all 1 2 2 3 4 4 12 5 33 6 46 7 60 8 80 9 41 10 To a very significant degree 53 11 Don't know 125 Sysmiss 91 Are relevant to country challenges To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 146 402 1 10 1 To no degree at all 5 3 6 4 6 5 18 6 15 7 27 8 27 9 24 10 To a very significant degree 18 11 Don't know 37 Sysmiss 365 Are adequately disseminated To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 338 210 1 10 1 To no degree at all 13 2 11 3 21 4 42 5 66 6 53 7 38 8 35 9 26 10 To a very significant degree 33 11 Don't know 116 Sysmiss 94 Are translated enough into local language To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 304 244 1 10 1 To no degree at all 67 2 50 3 54 4 40 5 34 6 20 7 13 8 6 9 5 10 To a very significant degree 15 11 Don't know 150 Sysmiss 94 Are adaptable to Togo's specific development challenges and country circumstances To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 339 209 1 10 1 To no degree at all 7 2 7 3 8 4 27 5 56 6 50 7 53 8 62 9 34 10 To a very significant degree 35 11 Don't know 125 Sysmiss 84 Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 412 136 1 10 1 Not significant at all 4 2 5 3 8 4 11 5 34 6 69 7 61 8 67 9 41 10 Very significant 112 11 Don't know 96 Sysmiss 40 Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 401 147 1 10 1 Very low technical quality 6 2 4 3 4 4 12 5 45 6 46 7 76 8 87 9 51 10 Very high technical quality 70 11 Don't know 108 Sysmiss 39 When working with the World Bank Group on programs, projects and other activities, do you believe that the team...? 504 44 1 6 1 Almost never has the right skills mix to tackle the challeng 8 2 Rarely has the right skills mix to tackle the challenges of 23 3 Sometimes has the right skills mix to tackle the challenges 106 4 Almost always has the right skills mix to tackle the challen 204 5 Don’t know 115 6 Prefer not to answer 48 Sysmiss 44 The World Bank Group disburses funds promptly To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 360 188 1 10 1 Strongly disagree 56 2 38 3 38 4 37 5 46 6 35 7 30 8 36 9 13 10 Strongly agree 31 11 Don't know 135 Sysmiss 53 The World Bank Group effectively monitors and evaluates the projects and programs it supports To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 434 114 1 10 1 Strongly disagree 12 2 4 3 9 4 17 5 29 6 33 7 68 8 84 9 61 10 Strongly agree 117 11 Don't know 61 Sysmiss 53 The World Bank Group's approvals and reviews are done in a timely fashion To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 364 184 1 10 1 Strongly disagree 22 2 14 3 16 4 42 5 64 6 42 7 57 8 58 9 21 10 Strongly agree 28 11 Don't know 119 Sysmiss 65 To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 268 280 1 10 1 Strongly disagree 6 2 3 3 9 4 11 5 31 6 44 7 45 8 48 9 29 10 Strongly agree 42 11 Don't know 212 Sysmiss 68 The World Bank Group's conditions on its lending are reasonable To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 262 286 1 10 1 Strongly disagree 14 2 13 3 14 4 14 5 45 6 30 7 42 8 36 9 16 10 Strongly agree 38 11 Don't know 216 Sysmiss 70 The World Bank Group takes decisions quickly in Togo To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 295 253 1 10 1 Strongly disagree 34 2 16 3 19 4 28 5 52 6 42 7 35 8 35 9 14 10 Strongly agree 20 11 Don't know 193 Sysmiss 60 Working with the World Bank Group increases Togo's institutional capacity To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 400 148 1 10 1 Strongly disagree 18 2 10 3 11 4 10 5 44 6 58 7 65 8 71 9 45 10 Strongly agree 68 11 Don't know 91 Sysmiss 57 Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group makes appropriate use of them To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check "Don't know". 346 202 1 10 1 Strongly disagree 12 2 4 3 2 4 9 5 23 6 37 7 40 8 80 9 51 10 Strongly agree 88 11 Don't know 141 Sysmiss 61 The World Bank Group provides effective implementation support (i.e., supervision of projects) To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check "Don't know". 405 143 1 10 1 Strongly disagree 9 2 7 3 4 4 12 5 39 6 44 7 57 8 97 9 50 10 Strongly agree 86 11 Don't know 83 Sysmiss 60 To what extent do you believe that the World Bank Group's work helps to find solutions that promote private public partnerships in Togo? 359 189 1 10 1 To no degree at all 11 2 11 3 10 4 27 5 55 6 55 7 61 8 53 9 24 10 To a very significant degree 52 11 Don't know 157 Sysmiss 32 To what extent do you believe the World Bank Group is adequately staffed in Togo? 256 292 1 10 1 To no degree at all 26 2 10 3 26 4 45 5 48 6 37 7 26 8 17 9 6 10 To a very significant degree 15 11 Don't know 262 Sysmiss 30 To what extent do you believe the World Bank Group measures and corrects its work in real time in Togo? 289 259 1 10 1 To no degree at all 9 2 7 3 13 4 28 5 36 6 35 7 52 8 47 9 23 10 To a very significant degree 39 11 Don't know 230 Sysmiss 29 Offer more innovative knowledge services Choose no more than TWO 508 40 0 1 0 427 1 81 Sysmiss 40 Collaborate more effectively with Government clients Choose no more than TWO 508 40 0 1 0 400 1 108 Sysmiss 40 Work faster Choose no more than TWO 508 40 0 1 0 473 1 35 Sysmiss 40 Reduce the complexity of obtaining World Bank Group financing Choose no more than TWO 508 40 0 1 0 399 1 109 Sysmiss 40 Increase availability of Reimbursable Advisory Services Choose no more than TWO 508 40 0 1 0 505 1 3 Sysmiss 40 Help to bring discipline/effective supervision to implementation of investment projects Choose no more than TWO 508 40 0 1 0 409 1 99 Sysmiss 40 Offer more innovative financial products Choose no more than TWO 508 40 0 1 0 427 1 81 Sysmiss 40 Ensure greater selectivity in its work Choose no more than TWO 508 40 0 1 0 478 1 30 Sysmiss 40 Provide more adequate data/knowledge/statistics/figures on Togo's economy Choose no more than TWO 508 40 0 1 0 488 1 20 Sysmiss 40 Improve the competitiveness of its financing compared to markets Choose no more than TWO 508 40 0 1 0 476 1 32 Sysmiss 40 Reach out more to groups outside of Government Choose no more than TWO 508 40 0 1 0 286 1 222 Sysmiss 40 Increase the level of capacity development in the country Choose no more than TWO 508 40 0 1 0 413 1 95 Sysmiss 40 Improve the quality of its experts as related to Togo's specific challenges Choose no more than TWO 508 40 0 1 0 468 1 40 Sysmiss 40 Increase the level of World Bank Group staffing in Togo's office Choose no more than TWO 508 40 0 1 0 477 1 31 Sysmiss 40 Other Choose no more than TWO 508 40 0 1 0 502 1 6 Sysmiss 40 When considering the combination of services that the World Bank Group offers in Togo, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Togo? 500 48 1 6 1 Financial services 162 2 Knowledge products 72 3 Convening services 41 4 None of the above 4 5 The combination is appropriate for Togo 180 6 Don’t know 41 Sysmiss 48 Social cohesion Choose no more than THREE for each column 513 35 0 1 0 428 1 85 Sysmiss 35 Public financial management Choose no more than THREE for each column 513 35 0 1 0 279 1 234 Sysmiss 35 Reducing gender based violence Choose no more than THREE for each column 513 35 0 1 0 492 1 21 Sysmiss 35 Access to justice systems Choose no more than THREE for each column 513 35 0 1 0 468 1 45 Sysmiss 35 Security mechanisms Choose no more than THREE for each column 513 35 0 1 0 501 1 12 Sysmiss 35 Conflict resolution mechanisms Choose no more than THREE for each column 513 35 0 1 0 497 1 16 Sysmiss 35 Access to basic services Choose no more than THREE for each column 513 35 0 1 0 248 1 265 Sysmiss 35 Capacity of state institutions Choose no more than THREE for each column 513 35 0 1 0 427 1 86 Sysmiss 35 Jobs Choose no more than THREE for each column 513 35 0 1 0 236 1 277 Sysmiss 35 Improving livelihoods Choose no more than THREE for each column 513 35 0 1 0 411 1 102 Sysmiss 35 Food security Choose no more than THREE for each column 513 35 0 1 0 366 1 147 Sysmiss 35 Social safety nets Choose no more than THREE for each column 513 35 0 1 0 386 1 127 Sysmiss 35 Stimulating dialogue to promote peace and stability Choose no more than THREE for each column 513 35 0 1 0 439 1 74 Sysmiss 35 Social cohesion Choose no more than THREE for each column 474 74 0 1 0 342 1 132 Sysmiss 74 Public financial management Choose no more than THREE for each column 474 74 0 1 0 345 1 129 Sysmiss 74 Reducing gender based violence Choose no more than THREE for each column 474 74 0 1 0 421 1 53 Sysmiss 74 Access to justice systems Choose no more than THREE for each column 474 74 0 1 0 342 1 132 Sysmiss 74 Security mechanisms Choose no more than THREE for each column 474 74 0 1 0 417 1 57 Sysmiss 74 Conflict resolution mechanisms Choose no more than THREE for each column 474 74 0 1 0 432 1 42 Sysmiss 74 Access to basic services Choose no more than THREE for each column 474 74 0 1 0 346 1 128 Sysmiss 74 Capacity of state institutions Choose no more than THREE for each column 474 74 0 1 0 387 1 87 Sysmiss 74 Jobs Choose no more than THREE for each column 474 74 0 1 0 343 1 131 Sysmiss 74 Improving livelihoods Choose no more than THREE for each column 474 74 0 1 0 388 1 86 Sysmiss 74 Food security Choose no more than THREE for each column 474 74 0 1 0 308 1 166 Sysmiss 74 Social safety nets Choose no more than THREE for each column 474 74 0 1 0 371 1 103 Sysmiss 74 Stimulating dialogue to promote peace and stability Choose no more than THREE for each column 474 74 0 1 0 350 1 124 Sysmiss 74 Social cohesion 189 359 1 10 1 To no degree at all 14 2 15 3 23 4 30 5 36 6 21 7 20 8 15 9 3 10 To a very significant degree 12 11 Don't know 193 12 Prefer not to answer 66 Sysmiss 100 Public financial management 249 299 1 10 1 To no degree at all 4 2 3 3 9 4 24 5 31 6 35 7 47 8 39 9 23 10 To a very significant degree 34 11 Don't know 139 12 Prefer not to answer 53 Sysmiss 107 Reducing gender based violence 186 362 1 10 1 To no degree at all 11 2 10 3 22 4 19 5 33 6 23 7 21 8 22 9 5 10 To a very significant degree 20 11 Don't know 185 12 Prefer not to answer 54 Sysmiss 123 Access to justice systems 194 354 1 10 1 To no degree at all 17 2 7 3 22 4 29 5 28 6 29 7 26 8 19 9 7 10 To a very significant degree 10 11 Don't know 180 12 Prefer not to answer 55 Sysmiss 119 Security mechanisms 174 374 1 10 1 To no degree at all 10 2 9 3 23 4 25 5 36 6 25 7 15 8 13 9 8 10 To a very significant degree 10 11 Don't know 201 12 Prefer not to answer 54 Sysmiss 119 Conflict resolution mechanisms 182 366 1 10 1 To no degree at all 14 2 10 3 25 4 21 5 26 6 31 7 22 8 16 9 5 10 To a very significant degree 12 11 Don't know 192 12 Prefer not to answer 51 Sysmiss 123 Access to basic services 312 236 1 10 1 To no degree at all 4 2 5 3 13 4 24 5 40 6 26 7 53 8 61 9 41 10 To a very significant degree 45 11 Don't know 105 12 Prefer not to answer 38 Sysmiss 93 Capacity of state institutions 252 296 1 10 1 To no degree at all 4 2 6 3 12 4 21 5 40 6 37 7 53 8 45 9 20 10 To a very significant degree 14 11 Don't know 135 12 Prefer not to answer 48 Sysmiss 113 Jobs 283 265 1 10 1 To no degree at all 8 2 15 3 25 4 23 5 56 6 44 7 36 8 32 9 18 10 To a very significant degree 26 11 Don't know 117 12 Prefer not to answer 39 Sysmiss 109 Improving livelihoods 265 283 1 10 1 To no degree at all 9 2 7 3 17 4 17 5 42 6 50 7 35 8 45 9 21 10 To a very significant degree 22 11 Don't know 132 12 Prefer not to answer 43 Sysmiss 108 Food security 309 239 1 10 1 To no degree at all 4 2 6 3 11 4 25 5 35 6 41 7 57 8 60 9 25 10 To a very significant degree 45 11 Don't know 99 12 Prefer not to answer 36 Sysmiss 104 Social safety nets 260 288 1 10 1 To no degree at all 7 2 7 3 12 4 13 5 37 6 29 7 39 8 47 9 37 10 To a very significant degree 32 11 Don't know 138 12 Prefer not to answer 40 Sysmiss 110 Stimulating dialogue to promote peace and stability 198 350 1 10 1 To no degree at all 11 2 12 3 11 4 26 5 28 6 30 7 29 8 23 9 11 10 To a very significant degree 17 11 Don't know 184 12 Prefer not to answer 56 Sysmiss 110 How frequently do you interact with the World Bank Group now in Togo? 500 48 1 6 1 Never 139 2 Less than once a year 71 3 Once a year to a few times a year 173 4 Less than once a month 30 5 At least once a month 69 6 At least once a week 18 Sysmiss 48 How much face to face access would you like to have with the World Bank Group in Togo? Select only ONE response 506 42 1 5 1 I prefer more frequent interactions with the World Bank Grou 340 2 I prefer the frequency of my interactions with the World Ban 74 3 I prefer less frequent interactions with the World Bank Grou 7 4 I prefer to have no face to face interactions with the World 3 5 Prefer not to answer 82 Sysmiss 42 Local radio Choose no more than TWO 507 41 0 1 0 393 1 114 Sysmiss 41 International radio Choose no more than TWO 507 41 0 1 0 419 1 88 Sysmiss 41 Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) Choose no more than TWO 507 41 0 1 0 458 1 49 Sysmiss 41 International newspapers Choose no more than TWO 507 41 0 1 0 481 1 26 Sysmiss 41 Local television Choose no more than TWO 507 41 0 1 0 295 1 212 Sysmiss 41 Internet Choose no more than TWO 507 41 0 1 0 257 1 250 Sysmiss 41 Periodicals Choose no more than TWO 507 41 0 1 0 492 1 15 Sysmiss 41 International television Choose no more than TWO 507 41 0 1 0 414 1 93 Sysmiss 41 Local newspapers Choose no more than TWO 507 41 0 1 0 406 1 101 Sysmiss 41 Other Choose no more than TWO 507 41 0 1 0 486 1 21 Sysmiss 41 World Bank Group's publications and other written materials Choose no more than TWO 503 45 0 1 0 306 1 197 Sysmiss 45 e-Newsletters Choose no more than TWO 503 45 0 1 0 340 1 163 Sysmiss 45 World Bank Group's seminars/workshops/conferences Choose no more than TWO 503 45 0 1 0 329 1 174 Sysmiss 45 Mobile phones Choose no more than TWO 503 45 0 1 0 452 1 51 Sysmiss 45 Direct contact with World Bank Group Choose no more than TWO 503 45 0 1 0 421 1 82 Sysmiss 45 Emails Choose no more than TWO 503 45 0 1 0 330 1 173 Sysmiss 45 World Bank Group's website Choose no more than TWO 503 45 0 1 0 395 1 108 Sysmiss 45 Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) Choose no more than TWO 503 45 0 1 0 477 1 26 Sysmiss 45 Other Choose no more than TWO 503 45 0 1 0 496 1 7 Sysmiss 45 Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? 480 68 1 2 1 Yes 87 2 No 393 Sysmiss 68 Do you have reliable access to the Internet? 487 61 1 2 1 Yes 316 2 No 171 Sysmiss 61 Do you use/have you used the World Bank Group website? 481 67 1 2 1 Yes 191 2 No 290 Sysmiss 67 Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, Twitter, YouTube, and Flickr)? 484 64 1 2 1 Yes 91 2 No 393 Sysmiss 64 Which Internet connection do you use primarily when visiting a World Bank Group website? 431 117 1 2 1 High speed/WiFi 318 2 Dial-up 113 Sysmiss 117 How frequently do you consult the World Bank Group's website and/or social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) for information/knowledge that you can use in your work? To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check "Don't know". 514 34 1 5 1 Weekly 85 2 Monthly 74 3 A few times a year 101 4 Rarely 140 5 Never 114 Sysmiss 34 I find the World Bank Group's websites easy to navigate Only answer if you have used a World Bank Group website 140 408 1 10 1 Strongly disagree 2 2 3 3 3 4 4 5 16 6 11 7 25 8 36 9 14 10 Strongly agree 26 11 Don't know 23 Sysmiss 385 I find the information on the World Bank Group's websites useful Only answer if you have used a World Bank Group website 159 389 2 10 1 Strongly disagree 0 2 1 3 2 5 18 6 12 7 30 8 39 9 27 10 Strongly agree 30 11 Don't know 20 Sysmiss 369 The World Bank Group's social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) are valuable sources of information about the institution 222 326 1 10 1 Strongly disagree 8 2 4 3 7 4 8 5 22 6 13 7 27 8 53 9 23 10 Strongly agree 57 11 Don't know 244 Sysmiss 82 When I need information from the World Bank Group I know how to find it (e.g., whom to call, where to reach them, etc.) 272 276 1 10 1 Strongly disagree 46 2 21 3 18 4 20 5 31 6 22 7 26 8 31 9 22 10 Strongly agree 35 11 Don't know 188 Sysmiss 88 The World Bank Group is responsive to my information requests and inquiries 168 380 1 10 1 Strongly disagree 16 2 11 3 13 4 9 5 23 6 16 7 18 8 19 9 18 10 Strongly agree 25 11 Don't know 290 Sysmiss 90 Which of the following best describes your current position? 503 45 1 19 1 Office of the President, Prime Minister 5 2 Office of Minister 7 3 Office of Parliamentarian 5 4 Employee of a Ministry, Ministerial Department or Implementa 194 5 PMU/Consultant/Contractor working on World Bank Group suppor 57 6 Local Government Office or Staff 19 7 Bilateral/Multilateral Agency 2 8 Private Sector Organization 20 9 Private Foundation 7 10 Financial Sector/Private Bank 2 11 NGO/Community Based Organization 98 12 Media 11 13 Independent Government Institution 4 14 Trade Union 3 15 Faith-Based Group 11 16 Youth Group 3 17 Academia/Research Institute/Think Tank 22 18 Judiciary Branch 5 19 Other 28 Sysmiss 45 Please identify the primary specialization of your work. 498 50 1 21 1 Water 6 2 Social protection and labor 16 3 Fragility, conflict and violence 3 4 Environment and natural resources 34 5 Public-private partnerships 11 6 Education 55 7 Health, nutrition, and population 24 8 Energy and extractives 11 9 Macroeconomics and fiscal management 22 10 Trade and competitiveness 8 11 Finance and markets 12 12 Gender 2 13 Transport and ICT 28 14 Urban, rural, and social development 62 15 Governance 12 16 Poverty 16 17 Jobs 12 18 Agriculture 71 19 Climate Change 9 20 Generalist (specialized in multiple sectors) 19 21 Other 65 Sysmiss 50 Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 496 52 1 2 1 Yes 226 2 No 270 Sysmiss 52 Which of the following agencies of the World Bank Group do you primarily engage with in Togo? 414 134 1 4 1 The World Bank (IBRD/IDA) 304 2 The International Finance Corporation (IFC) 19 3 The Multilateral Investment Guarantee Agency (MIGA) 4 4 Other 87 Sysmiss 134 Do your projects involve both the World Bank and the IFC? If YES please go to Question H6; If NO please go to H7 417 131 1 2 1 Yes 90 2 No 327 Sysmiss 131 If yes, what was your view of how the two institutions work together in Togo? 88 460 1 4 1 The two institutions work well together 24 2 The way the two institutions work together needs improvement 37 3 The two institutions do not work well together 1 4 Don't know 26 Sysmiss 460 Observer (i.e., follow in media, discuss in informal conversations, etc.) 446 102 0 1 0 308 1 138 Sysmiss 102 Use World Bank Group reports/data 446 102 0 1 0 319 1 127 Sysmiss 102 Engage in World Bank Group related/sponsored events/activities 446 102 0 1 0 280 1 166 Sysmiss 102 Collaborate as part of my professional duties 446 102 0 1 0 260 1 186 Sysmiss 102 Use World Bank Group website for information, data, research, etc. 446 102 0 1 0 361 1 85 Sysmiss 102 What's your gender? To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 518 30 1 2 1 Female 49 2 Male 469 Sysmiss 30 Which best represents your geographic location? To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 510 38 1 6 1 Lomé 227 2 Région des Savanes 90 3 Région de la Kara 74 4 Région Centrale 53 5 Région des Plateaux 62 6 Région Maritime 4 Sysmiss 38 Which best represents your geographic location? 510 38 1 5 1 Lomé/Région Maritime 231 2 Région des Savanes 90 3 Région de la Kara 74 4 Région Centrale 53 5 Région des Plateaux 62 Sysmiss 38 Which of the following best describes your current position? 503 45 1 9 1 Office of President/Prime Minister/Minister 12 2 Employee of a Ministry 194 3 PMU/Consultant on a WBG-supported Project 57 4 Local Government 19 5 Private Sector/Financial Sector/Private Bank 22 6 CSO 122 7 Media 11 8 Academia/Research Institute/Think Tank 22 9 Other 44 Sysmiss 45