LCA_2017_WBCS_v01_M -- DDI_LCA_2017_WBCS_v01_M_WB Development Data Group Corporate Communications 2018-07-31 Nesstar Publisher Version 01 (July 2018) LCA_2017_WBCS_v01_M -- -- World Bank Group Country Survey 2017 WBCS 2017 LCA_2017_WBCS_v01_M Public Opinion Research Group Nesstar Publisher World Bank Group Svetlana Markova Dania Mendoza Country Opinion Survey The World Bank Group Country Opinion Survey Program systematically measures and tracks the perceptions of the World Bank's clients, partners, and other stakeholders across the globe in client countries. The Public Opinion Research Group surveyed 29 countries in FY2012 (July 2011-June 2012), 41 countries in FY2013 (July 2012-June 2013), 42 countries in FY2014 (July 2013-June 2014), 35 countries in FY2015 (July 2014-June 2015), and 45 countries in FY2016 (July 2015-June 2016). In FY2017, surveys were conducted in 35 countries. Nearly all of the World Bank Group's client countries are surveyed in every three year cycle. - v01: edited and anonymous data for public distribution. St. Lucia Gros Islet, Babonneau, Castries North, Castries East, Castries Central, Castries South, AnseLa Raye/Canaries, Soufriere, Choiseul, Laborie, Vieux Fort South, Vieux Fort North, Micoud South, Micoud North, Dennery South, Dennery North, Castries South East. Stakeholders of the World Bank Group in Saint Lucia Opinion leaders from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society. Sample survey data [ssd] Market Research Services Ltd From April to May 2017, 423 stakeholders of the World Bank Group in four OECS countries were invited to provide their opinions on the Bank's assistance to the country by participating in a country survey. In each country, participants were drawn from the office of the President, Prime Minister/Minister, office of a parliamentarian, ministries, ministerial departments, or implementation agencies, consultants/ contractors working on World Bank Group-supported projects/programs, project management units (PMUs) overseeing implementation of a projec, local governments, bilateral and multilateral agencies, private sector organizations, private foundations, the financial sector/private banks, NGOs, community-based organizations, the media, independent government institutions, trade unions, faith-based groups, academia/research institutes/think tanks, youth groups, the judiciary branch, and other organizations. A total of 231 stakeholders participated in the survey (55% response rate). Face-to-face [f2f] The questionnaire is in English and it is provided as related material. The results of this year’s Country Survey were compared to those of the Country Survey conducted in FY ’14 (response rate was 79%, N = 119). The data were weighted to reach similar stakeholder compositions across the two survey years, allowing for more statistically reliable comparisons. Note, there were insufficient numbers of respondents from bilateral agencies, the judiciary branch, or private foundations in FY ’14 to be included in these analyses. Also, stakeholders who identified themselves as “Other” in the stakeholder category options were not included in these comparisons. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY ’14 COS report and the non-weighted data presented in this report. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix E (see page 112) in the Related Materials. 55% The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. oecs_cos_fy17_final_.NSDstat 241 338 Nesstar 200801 id 241 0 101 1 102 1 103 1 104 1 105 1 106 1 107 1 108 1 109 1 110 1 111 1 112 1 113 1 114 1 115 1 116 1 117 1 118 1 119 1 120 1 121 1 122 1 123 1 124 1 125 1 126 1 127 1 128 1 129 1 130 1 131 1 132 1 133 1 134 1 135 1 136 1 137 1 138 1 139 1 140 1 141 1 142 1 143 1 144 1 145 1 146 1 147 1 148 1 149 1 150 1 151 1 152 1 153 1 154 1 155 1 156 1 157 1 158 1 159 1 160 1 161 1 162 1 163 1 164 1 165 1 166 1 167 1 168 1 169 1 170 1 171 1 172 1 173 1 174 1 175 1 176 1 177 1 178 1 179 1 180 1 181 1 182 1 183 1 184 1 185 1 186 1 187 1 188 1 189 1 190 1 191 1 192 1 193 1 194 1 195 1 196 1 197 1 198 1 199 1 200 1 201 1 202 1 203 1 204 1 205 1 206 1 207 1 208 1 209 1 210 1 211 1 212 1 213 1 214 1 215 1 216 1 217 1 218 1 219 1 220 1 221 1 222 1 223 1 224 1 225 1 226 1 227 1 228 1 229 1 230 1 231 1 232 1 233 1 234 1 235 1 236 1 237 1 238 1 239 1 240 1 241 1 242 1 243 1 244 1 245 1 246 1 247 1 248 1 249 1 250 1 251 1 252 1 253 1 254 1 255 1 256 1 257 1 258 1 259 1 260 1 261 1 262 1 263 1 264 1 265 1 266 1 267 1 268 1 269 1 270 1 271 1 272 1 273 1 274 1 275 1 276 1 277 1 278 1 279 1 280 1 281 1 282 1 283 1 284 1 285 1 286 1 287 1 288 1 289 1 290 1 291 1 292 1 293 1 294 1 295 1 296 1 297 1 298 1 299 1 300 1 301 1 302 1 303 1 304 1 305 1 306 1 307 1 308 1 309 1 310 1 311 1 312 1 313 1 314 1 315 1 316 1 317 1 318 1 319 1 320 1 321 1 322 1 323 1 324 1 325 1 326 1 327 1 328 1 329 1 330 1 331 1 332 1 333 1 334 1 335 1 336 1 337 1 338 1 339 1 340 1 341 1 In general would you say that Saint Lucia is headed in ... ? 196 45 1 3 1 The right direction 106 2 The wrong direction 44 3 Not sure 46 Sysmiss 45 Agriculture and rural development (e.g. smart agriculture for increased productivity) 237 4 0 1 0 181 1 56 Sysmiss 4 Anti-corruption, transparency and accountability (e.g. open governments, social accountability programs, citizen-centric development) 237 4 0 1 0 187 1 50 Sysmiss 4 Climate change (e.g., mitigation, adaptation) 237 4 0 1 0 218 1 19 Sysmiss 4 Crime and violence (e.g. violence and conflict prevention policies) 237 4 0 1 0 170 1 67 Sysmiss 4 Disaster risk management (e.g. infrastructure resilience) 237 4 0 1 0 213 1 24 Sysmiss 4 Economic growth 237 4 0 1 0 126 1 111 Sysmiss 4 Education (e.g. universal access to education and learning, skills development, early childhood development, quality of education) 237 4 0 1 0 174 1 63 Sysmiss 4 Energy (e.g. universal access to reliable modern energy, energy efficiency) 237 4 0 1 0 221 1 16 Sysmiss 4 Environmental and natural resource management (e.g. pollution management and environmental health, environmental risk management) 237 4 0 1 0 226 1 11 Sysmiss 4 Equality of opportunity (i.e., social inclusion, reduction in income inequality) 237 4 0 1 0 232 1 5 Sysmiss 4 Financial markets (e.g. stability and integrity of markets, access and inclusion, long-term finance and risk management) 237 4 0 1 0 232 1 5 Sysmiss 4 Food security (e.g. training programs for smallholder farmers) 237 4 0 1 0 233 1 4 Sysmiss 4 Gender equity policies 237 4 0 1 0 236 1 1 Sysmiss 4 Health and nutrition policies 237 4 0 1 0 227 1 10 Sysmiss 4 Information and communication technologies/ICTs (e.g. telecom/broadband infrastructure and IT systems) 237 4 0 1 0 228 1 9 Sysmiss 4 Integration Policies (e.g. regional integration with other OECS member states, global integration beyond the OECS) 237 4 0 1 0 234 1 3 Sysmiss 4 Investment climate (e.g. foreign-direct investment, private sector development, trade competitiveness) 237 4 0 1 0 221 1 16 Sysmiss 4 Job creation/employment 237 4 0 1 0 131 1 106 Sysmiss 4 Land policy and administration (e.g. land tenure policies, land use management, geo-spatial planning tools) 237 4 0 1 0 233 1 4 Sysmiss 4 Macroeconomic and Fiscal Management (e.g. debt management, inflation and exchange rate management) 237 4 0 1 0 217 1 20 Sysmiss 4 Pandemics control (e.g. zika, other tropical diseases) 237 4 0 1 0 235 1 2 Sysmiss 4 Poverty reduction 237 4 0 1 0 207 1 30 Sysmiss 4 Public sector governance (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform, statistical capacity building, law and development) 237 4 0 1 0 207 1 30 Sysmiss 4 Public-private partnerships/PPPs for infrastructure and basic services (e.g. water, sanitation, energy, transport, telecommunications, agricultural services, health and education) 237 4 0 1 0 230 1 7 Sysmiss 4 Social protection (e.g., pensions, targeted social assistance) 237 4 0 1 0 225 1 12 Sysmiss 4 Transport (e.g., roads, bridges, transportation) 237 4 0 1 0 231 1 6 Sysmiss 4 Urban development (e.g. resilient cities, coastal protection, resilient reconstruction) 237 4 0 1 0 235 1 2 Sysmiss 4 Water and sanitation 237 4 0 1 0 228 1 9 Sysmiss 4 Other 237 4 0 1 0 236 1 1 Sysmiss 4 Agriculture and rural development (e.g. smart agriculture for increased productivity) 235 6 0 1 0 159 1 76 Sysmiss 6 Anti-corruption, transparency and accountability (e.g. open governments, social accountability programs, citizen-centric development) 235 6 0 1 0 220 1 15 Sysmiss 6 Climate change (e.g., mitigation, adaptation) 235 6 0 1 0 231 1 4 Sysmiss 6 Crime and violence (e.g. violence and conflict prevention policies) 235 6 0 1 0 211 1 24 Sysmiss 6 Disaster risk management (e.g. infrastructure resilience) 235 6 0 1 0 231 1 4 Sysmiss 6 Economic growth 235 6 0 1 0 134 1 101 Sysmiss 6 Education (e.g. universal access to education and learning, skills development, early childhood development, quality of education) 235 6 0 1 0 118 1 117 Sysmiss 6 Energy (e.g. universal access to reliable modern energy, energy efficiency) 235 6 0 1 0 231 1 4 Sysmiss 6 Environmental and natural resource management (e.g. pollution management and environmental health, environmental risk management) 235 6 0 1 0 230 1 5 Sysmiss 6 Equality of opportunity (i.e., social inclusion, reduction in income inequality) 235 6 0 1 0 204 1 31 Sysmiss 6 Financial markets (e.g. stability and integrity of markets, access and inclusion, long-term finance and risk management) 235 6 0 1 0 230 1 5 Sysmiss 6 Food security (e.g. training programs for smallholder farmers) 235 6 0 1 0 222 1 13 Sysmiss 6 Gender equity policies 235 6 0 1 0 234 1 1 Sysmiss 6 Health and nutrition policies 235 6 0 1 0 226 1 9 Sysmiss 6 Information and communication technologies/ICTs (e.g. telecom/broadband infrastructure and IT systems) 235 6 0 1 0 225 1 10 Sysmiss 6 Integration Policies (e.g. regional integration with other OECS member states, global integration beyond the OECS) 235 6 0 1 0 230 1 5 Sysmiss 6 Investment climate (e.g. foreign-direct investment, private sector development, trade competitiveness) 235 6 0 1 0 212 1 23 Sysmiss 6 Job creation/employment 235 6 0 1 0 66 1 169 Sysmiss 6 Land policy and administration (e.g. land tenure policies, land use management, geo-spatial planning tools) 235 6 0 1 0 232 1 3 Sysmiss 6 Macroeconomic and Fiscal Management (e.g. debt management, inflation and exchange rate management) 235 6 0 1 0 228 1 7 Sysmiss 6 Pandemics control (e.g. zika, other tropical diseases) 235 6 0 0 0 235 Sysmiss 6 Public sector governance (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform, statistical capacity building, law and development) 235 6 0 1 0 217 1 18 Sysmiss 6 Public-private partnerships/PPPs for infrastructure and basic services (e.g. water, sanitation, energy, transport, telecommunications, agricultural services, health and education) 235 6 0 0 0 235 Sysmiss 6 Social protection (e.g., pensions, targeted social assistance) 235 6 0 1 0 188 1 47 Sysmiss 6 Transport (e.g., roads, bridges, transportation) 235 6 0 1 0 234 1 1 Sysmiss 6 Urban development (e.g. resilient cities, coastal protection, resilient reconstruction) 235 6 0 1 0 229 1 6 Sysmiss 6 Water and sanitation 235 6 0 0 0 235 Sysmiss 6 Other 235 6 0 1 0 234 1 1 Sysmiss 6 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) 229 12 0 1 0 158 1 71 Sysmiss 12 A growing middle class 229 12 0 1 0 184 1 45 Sysmiss 12 Better opportunity for the poor who live in rural areas 229 12 0 1 0 206 1 23 Sysmiss 12 Better opportunity for the poor who live in urban areas 229 12 0 1 0 222 1 7 Sysmiss 12 Consistent economic growth 229 12 0 1 0 148 1 81 Sysmiss 12 More reliable social safety net 229 12 0 1 0 209 1 20 Sysmiss 12 Greater access to health and nutrition for citizens 229 12 0 1 0 220 1 9 Sysmiss 12 Greater access to micro-finance for the poor 229 12 0 1 0 198 1 31 Sysmiss 12 Greater voice and participation for citizens to help ensure greater accountability 229 12 0 1 0 224 1 5 Sysmiss 12 Education and training that better ensure job opportunity 229 12 0 1 0 137 1 92 Sysmiss 12 Better quality public services 229 12 0 1 0 222 1 7 Sysmiss 12 Better employment opportunities for young people 229 12 0 1 0 170 1 59 Sysmiss 12 Better employment opportunities for women 229 12 0 1 0 225 1 4 Sysmiss 12 Other 229 12 0 1 0 228 1 1 Sysmiss 12 Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Saint Lucia? 239 2 1 5 1 A very big problem 45 2 A moderately big problem 122 3 A small problem 46 4 Not a problem at all 16 5 Don’t know 10 Sysmiss 2 In your view, is climate change a very serious problem, somewhat serious, not too serious, or not a problem in your country? 241 0 1 5 1 A very serious problem 117 2 A somewhat serious problem 93 3 Not too serious problem 28 4 Not a problem 1 5 Don’t know 2 In your view, is early childhood development (i.e. nutrition, growth, care, and education) a very important, moderately important, slightly important, or not an important development priority in Saint Lucia? 241 0 1 5 1 A very important development priority 163 2 A moderately important development priority 60 3 A slightly important development priority 12 4 Not an important development priority 4 5 Don’t know 2 World Bank Group (WBG) To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 238 3 1 10 1 Not familiar at all 7 2 5 3 16 4 10 5 32 6 42 7 31 8 49 9 15 10 31 Sysmiss 3 Caribbean Development Bank (CDB) To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 234 7 1 10 1 Not familiar at all 3 2 7 3 11 4 10 5 25 6 29 7 51 8 46 9 18 10 34 Sysmiss 7 Inter-American Development Bank 231 10 1 10 1 Not familiar at all 28 2 19 3 24 4 24 5 39 6 21 7 39 8 18 9 7 10 12 Sysmiss 10 World Bank Group (WBG) 222 19 1 10 1 4 2 5 3 12 4 13 5 40 6 41 7 49 8 38 9 14 10 Extremely effective 6 11 Don't know 14 Sysmiss 5 Caribbean Development Bank (CDB) 215 26 1 10 1 1 2 7 3 4 4 5 5 22 6 36 7 58 8 49 9 24 10 Extremely effective 9 11 Don't know 13 Sysmiss 13 Inter-American Development Bank 172 69 1 10 1 6 2 18 3 17 4 13 5 43 6 17 7 25 8 22 9 4 10 Extremely effective 7 11 Don't know 50 Sysmiss 19 To what extent do you believe the World Bank Group's staff is well prepared (e.g., skills and knowledge) to help Saint Lucia solve its most complicated development challenges? Select only ONE response 193 48 1 10 1 To no degree at all 1 2 1 3 4 4 12 5 18 6 17 7 57 8 47 9 25 10 To a very significant degree 11 11 Don't know 43 Sysmiss 5 Agriculture and rural development (e.g. smart agriculture for increased productivity) Choose no more than THREE 239 2 0 1 0 175 1 64 Sysmiss 2 Anti-corruption, transparency and accountability (e.g. open governments, social accountability programs, citizen-centric development) Choose no more than THREE 239 2 0 1 0 205 1 34 Sysmiss 2 Climate change (e.g., mitigation, adaptation) Choose no more than THREE 239 2 0 1 0 217 1 22 Sysmiss 2 Crime and violence (e.g. violence and conflict prevention policies) Choose no more than THREE 239 2 0 1 0 201 1 38 Sysmiss 2 Disaster risk management (e.g. infrastructure resilience) Choose no more than THREE 239 2 0 1 0 219 1 20 Sysmiss 2 Economic growth Choose no more than THREE 239 2 0 1 0 118 1 121 Sysmiss 2 Education (e.g. universal access to education and learning, skills development, early childhood development, quality of education) Choose no more than THREE 239 2 0 1 0 183 1 56 Sysmiss 2 Energy (e.g. universal access to reliable modern energy, energy efficiency) Choose no more than THREE 239 2 0 1 0 219 1 20 Sysmiss 2 Environmental and natural resource management (e.g. pollution management and environmental health, environmental risk management) Choose no more than THREE 239 2 0 1 0 227 1 12 Sysmiss 2 Equality of opportunity (i.e., social inclusion, reduction in income inequality) Choose no more than THREE 239 2 0 1 0 228 1 11 Sysmiss 2 Financial markets (e.g. stability and integrity of markets, access and inclusion, long-term finance and risk management) Choose no more than THREE 239 2 0 1 0 224 1 15 Sysmiss 2 Food security (e.g. training programs for smallholder farmers) Choose no more than THREE 239 2 0 1 0 232 1 7 Sysmiss 2 Gender equity policies Choose no more than THREE 239 2 0 1 0 237 1 2 Sysmiss 2 Health and nutrition policies Choose no more than THREE 239 2 0 1 0 229 1 10 Sysmiss 2 Information and communication technologies/ICTs (e.g. telecom/broadband infrastructure and IT systems) Choose no more than THREE 239 2 0 1 0 228 1 11 Sysmiss 2 Integration Policies (e.g. regional integration with other OECS member states, global integration beyond the OECS) Choose no more than THREE 239 2 0 1 0 233 1 6 Sysmiss 2 Investment climate (e.g. foreign-direct investment, private sector development, trade competitiveness) Choose no more than THREE 239 2 0 1 0 217 1 22 Sysmiss 2 Job creation/employment Choose no more than THREE 239 2 0 1 0 158 1 81 Sysmiss 2 Land policy and administration (e.g. land tenure policies, land use management, geo-spatial planning tools) Choose no more than THREE 239 2 0 1 0 237 1 2 Sysmiss 2 Macroeconomic and Fiscal Management (e.g. debt management, inflation and exchange rate management) Choose no more than THREE 239 2 0 1 0 216 1 23 Sysmiss 2 Pandemics control (e.g. zika, other tropical diseases) Choose no more than THREE 239 2 0 0 0 239 Sysmiss 2 Poverty reduction Choose no more than THREE 239 2 0 1 0 189 1 50 Sysmiss 2 Public sector governance (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform, statistical capacity building, law and development) Choose no more than THREE 239 2 0 1 0 188 1 51 Sysmiss 2 Public-private partnerships/PPPs for infrastructure and basic services (e.g. water, sanitation, energy, transport, telecommunications, agricultural services, health and education) Choose no more than THREE 239 2 0 1 0 233 1 6 Sysmiss 2 Social protection (e.g., pensions, targeted social assistance) Choose no more than THREE 239 2 0 1 0 228 1 11 Sysmiss 2 Transport (e.g., roads, bridges, transportation) Choose no more than THREE 239 2 0 1 0 233 1 6 Sysmiss 2 Urban development (e.g. resilient cities, coastal protection, resilient reconstruction) Choose no more than THREE 239 2 0 1 0 232 1 7 Sysmiss 2 Water and sanitation Choose no more than THREE 239 2 0 1 0 238 1 1 Sysmiss 2 Other Choose no more than THREE 239 2 0 1 0 236 1 3 Sysmiss 2 Bringing together different groups of stakeholders Greatest Value (Choose only ONE) 217 24 0 1 0 197 1 20 Sysmiss 24 Capacity development related to World Bank Group supported projects Greatest Value (Choose only ONE) 217 24 0 1 0 177 1 40 Sysmiss 24 Standalone technical assistance (system oriented) Greatest Value (Choose only ONE) 217 24 0 1 0 202 1 15 Sysmiss 24 Policy advice, studies, analyses Greatest Value (Choose only ONE) 217 24 0 1 0 189 1 28 Sysmiss 24 Financial resources Greatest Value (Choose only ONE) 217 24 0 1 0 135 1 82 Sysmiss 24 Data and statistics Greatest Value (Choose only ONE) 217 24 0 1 0 208 1 9 Sysmiss 24 Promoting knowledge sharing Greatest Value (Choose only ONE) 217 24 0 1 0 212 1 5 Sysmiss 24 Mobilizing third party financial resources Greatest Value (Choose only ONE) 217 24 0 1 0 211 1 6 Sysmiss 24 Donor coordination Greatest Value (Choose only ONE) 217 24 0 1 0 215 1 2 Sysmiss 24 Other Greatest Value (Choose only ONE) 217 24 0 0 0 217 Sysmiss 24 Don't know Greatest Value (Choose only ONE) 217 24 0 1 0 207 1 10 Sysmiss 24 Bringing together different groups of stakeholders Second Greatest Value (Choose only ONE) 207 34 0 1 0 199 1 8 Sysmiss 34 Capacity development related to World Bank Group supported projects Second Greatest Value (Choose only ONE) 207 34 0 1 0 183 1 24 Sysmiss 34 Standalone technical assistance (system oriented) Second Greatest Value (Choose only ONE) 207 34 0 1 0 194 1 13 Sysmiss 34 Policy advice, studies, analyses Second Greatest Value (Choose only ONE) 207 34 0 1 0 169 1 38 Sysmiss 34 Financial resources Second Greatest Value (Choose only ONE) 207 34 0 1 0 172 1 35 Sysmiss 34 Data and statistics Second Greatest Value (Choose only ONE) 207 34 0 1 0 194 1 13 Sysmiss 34 Promoting knowledge sharing Second Greatest Value (Choose only ONE) 207 34 0 1 0 191 1 16 Sysmiss 34 Mobilizing third party financial resources Second Greatest Value (Choose only ONE) 207 34 0 1 0 183 1 24 Sysmiss 34 Donor coordination Second Greatest Value (Choose only ONE) 207 34 0 1 0 186 1 21 Sysmiss 34 Other Second Greatest Value (Choose only ONE) 207 34 0 1 0 205 1 2 Sysmiss 34 Don't know Second Greatest Value (Choose only ONE) 207 34 0 1 0 194 1 13 Sysmiss 34 World Bank Group's processes too complex Choose no more than TWO 224 17 0 1 0 192 1 32 Sysmiss 17 Not client focused Choose no more than TWO 224 17 0 1 0 204 1 20 Sysmiss 17 Staff too inaccessible Choose no more than TWO 224 17 0 1 0 219 1 5 Sysmiss 17 World Bank Group's processes too slow (e.g., too bureaucratic in its operational policies and procedures) Choose no more than TWO 224 17 0 1 0 161 1 63 Sysmiss 17 Not aligned with other donors' work Choose no more than TWO 224 17 0 1 0 218 1 6 Sysmiss 17 Not aligned with country priorities Choose no more than TWO 224 17 0 1 0 205 1 19 Sysmiss 17 Not adequately sensitive to political/social realities in Saint Lucia Choose no more than TWO 224 17 0 1 0 178 1 46 Sysmiss 17 Too influenced by developed countries Choose no more than TWO 224 17 0 1 0 174 1 50 Sysmiss 17 Not exploring alternative policy options Choose no more than TWO 224 17 0 1 0 204 1 20 Sysmiss 17 Not collaborating enough with stakeholders outside the Government Choose no more than TWO 224 17 0 1 0 203 1 21 Sysmiss 17 Its advice and strategies do not lend themselves to practical problem solving Choose no more than TWO 224 17 0 1 0 208 1 16 Sysmiss 17 Not enough public disclosure of its work Choose no more than TWO 224 17 0 1 0 182 1 42 Sysmiss 17 Arrogant in its approach Choose no more than TWO 224 17 0 1 0 218 1 6 Sysmiss 17 Not willing to honestly criticize policies and reform efforts in the country Choose no more than TWO 224 17 0 1 0 210 1 14 Sysmiss 17 The credibility of its knowledge/data Choose no more than TWO 224 17 0 1 0 223 1 1 Sysmiss 17 Other Choose no more than TWO 224 17 0 1 0 220 1 4 Sysmiss 17 Don't know Choose no more than TWO 224 17 0 1 0 191 1 33 Sysmiss 17 To what extent do you believe that the World Bank Group's work and support help the poorest in Saint Lucia? Select only ONE response 239 2 1 5 1 To a fully sufficient degree 4 2 To a somewhat sufficient degree 69 3 To a somewhat insufficient degree 75 4 To a very insufficient degree 48 5 Don’t know 43 Sysmiss 2 Investment Project Financing (IPF) If you have NO exposure to/experience with the instruments listed below, please select “N/A” 105 136 1 10 1 2 2 9 3 4 4 5 5 19 6 24 7 24 8 11 9 6 10 1 11 N/A 105 Sysmiss 31 Development Policy Financing (DPF) If you have NO exposure to/experience with the instruments listed below, please select “N/A” 106 135 1 10 1 2 2 5 3 6 4 9 5 22 6 14 7 19 8 17 9 8 10 4 11 N/A 108 Sysmiss 27 Program-for-Results Financing (PforR) If you have NO exposure to/experience with the instruments listed below, please select “N/A” 87 154 1 10 1 3 2 3 3 4 4 13 5 15 6 13 7 22 8 8 9 5 10 1 11 N/A 122 Sysmiss 32 Trust funds and grants If you have NO exposure to/experience with the instruments listed below, please select “N/A” 113 128 1 10 1 1 2 3 3 7 4 16 5 10 6 19 7 24 8 14 9 13 10 6 11 N/A 101 Sysmiss 27 Guarantees If you have NO exposure to/experience with the instruments listed below, please select “N/A” 87 154 1 10 1 1 2 3 3 8 4 16 5 16 6 13 7 14 8 3 9 10 10 3 11 N/A 121 Sysmiss 33 IFC Investment Services If you have NO exposure to/experience with the instruments listed below, please select “N/A” 93 148 1 10 1 3 2 2 3 3 4 16 5 9 6 21 7 13 8 17 9 8 10 1 11 N/A 112 Sysmiss 36 IFC Advisory Services If you have NO exposure to/experience with the instruments listed below, please select “N/A” 103 138 1 10 1 3 2 2 3 5 4 8 5 22 6 22 7 17 8 7 9 15 10 2 11 N/A 107 Sysmiss 31 Beneficiaries Choose no more than TWO 239 2 0 1 0 191 1 48 Sysmiss 2 Youth/university groups Choose no more than TWO 239 2 0 1 0 175 1 64 Sysmiss 2 Private sector Choose no more than TWO 239 2 0 1 0 131 1 108 Sysmiss 2 Local government Choose no more than TWO 239 2 0 1 0 193 1 46 Sysmiss 2 Donor community Choose no more than TWO 239 2 0 1 0 230 1 9 Sysmiss 2 NGOs/Community Based Organizations Choose no more than TWO 239 2 0 1 0 151 1 88 Sysmiss 2 Academia/think tanks/research institutes Choose no more than TWO 239 2 0 1 0 207 1 32 Sysmiss 2 Parliament Choose no more than TWO 239 2 0 1 0 221 1 18 Sysmiss 2 Foundations Choose no more than TWO 239 2 0 1 0 232 1 7 Sysmiss 2 Media Choose no more than TWO 239 2 0 1 0 217 1 22 Sysmiss 2 Other Choose no more than TWO 239 2 0 1 0 234 1 5 Sysmiss 2 Don't know Choose no more than TWO 239 2 0 1 0 232 1 7 Sysmiss 2 Overall the World Bank Group currently plays a relevant role in development in Saint Lucia 212 29 1 10 1 Strongly disagree 1 2 3 3 9 4 18 5 37 6 37 7 46 8 33 9 18 10 10 11 Don't know 25 Sysmiss 4 The World Bank Group's work is aligned with what I consider the development priorities for Saint Lucia 203 38 1 10 1 Strongly disagree 1 2 5 3 9 4 21 5 39 6 37 7 45 8 31 9 10 10 5 11 Don't know 31 Sysmiss 7 Responsiveness to needs 181 60 2 10 1 0 2 4 3 16 4 23 5 35 6 23 7 37 8 23 9 12 10 To a very significant degree 8 11 Don't know 43 Sysmiss 17 Flexibility (in terms of the institution's products and services) 179 62 1 10 1 1 2 7 3 13 4 39 5 28 6 35 7 25 8 14 9 11 10 To a very significant degree 6 11 Don't know 45 Sysmiss 17 Flexibility (in terms of changing country circumstances) 176 65 1 10 1 1 2 6 3 15 4 33 5 25 6 37 7 24 8 19 9 10 10 To a very significant degree 6 11 Don't know 44 Sysmiss 21 Being inclusive 177 64 1 10 1 1 3 20 4 14 5 33 6 41 7 28 8 21 9 14 10 To a very significant degree 5 11 Don't know 43 Sysmiss 21 182 59 1 10 1 1 2 1 3 7 4 8 5 23 6 41 7 27 8 35 9 28 10 To a very significant degree 11 11 Don't know 38 Sysmiss 21 Collaboration with the Government 194 47 2 10 1 0 2 1 3 4 4 5 5 20 6 22 7 49 8 41 9 33 10 To a very significant degree 19 11 Don't know 31 Sysmiss 16 The speed in which it gets things accomplished on the ground 181 60 1 10 1 1 2 9 3 17 4 28 5 36 6 32 7 23 8 13 9 13 10 To a very significant degree 9 11 Don't know 46 Sysmiss 14 Helping to bring discipline/effective supervision to implementation of investment projects 171 70 1 10 1 1 2 2 3 6 4 14 5 26 6 29 7 34 8 33 9 13 10 To a very significant degree 13 11 Don't know 53 Sysmiss 17 Collaboration with civil society 158 83 1 10 1 1 2 9 3 11 4 20 5 39 6 26 7 18 8 17 9 10 10 To a very significant degree 7 11 Don't know 65 Sysmiss 18 Staff accessibility 176 65 1 10 1 4 2 2 3 4 4 27 5 21 6 31 7 26 8 32 9 20 10 To a very significant degree 9 11 Don't know 50 Sysmiss 15 Collaboration with other donors and development partners 166 75 2 10 1 0 2 3 3 6 4 13 5 36 6 29 7 28 8 24 9 17 10 To a very significant degree 10 11 Don't know 60 Sysmiss 15 Collaboration with the private sector 157 84 1 10 1 1 2 6 3 10 4 21 5 35 6 29 7 16 8 17 9 15 10 To a very significant degree 7 11 Don't know 68 Sysmiss 16 Straightforwardness and honesty 177 64 2 10 1 0 2 4 3 5 4 14 5 20 6 29 7 28 8 40 9 21 10 To a very significant degree 16 11 Don't know 48 Sysmiss 16 Treating clients and stakeholders in Saint Lucia with respect 184 57 2 10 1 0 2 2 3 5 4 5 5 20 6 22 7 30 8 44 9 28 10 To a very significant degree 28 11 Don't know 43 Sysmiss 14 Being a long-term partner 191 50 2 10 1 0 2 1 3 1 4 11 5 13 6 11 7 27 8 47 9 40 10 To a very significant degree 40 11 Don't know 38 Sysmiss 12 The World Bank Group does not do adequate follow through/follow-up Choose no more than TWO 216 25 0 1 0 196 1 20 Sysmiss 25 Poor coordination within the World Bank Group Choose no more than TWO 216 25 0 1 0 196 1 20 Sysmiss 25 Reforms are not well thought out in light of country challenges Choose no more than TWO 216 25 0 1 0 136 1 80 Sysmiss 25 Poor coordination within the Government Choose no more than TWO 216 25 0 1 0 143 1 73 Sysmiss 25 The Government works inefficiently Choose no more than TWO 216 25 0 1 0 180 1 36 Sysmiss 25 Poor donor coordination Choose no more than TWO 216 25 0 1 0 197 1 19 Sysmiss 25 The World Bank Group is not sensitive enough to political/social realities on the ground Choose no more than TWO 216 25 0 1 0 168 1 48 Sysmiss 25 Lack of/inadequate levels of capacity in Government Choose no more than TWO 216 25 0 1 0 177 1 39 Sysmiss 25 There is not an adequate level of citizen/civil society participation Choose no more than TWO 216 25 0 1 0 187 1 29 Sysmiss 25 The World Bank Group works too slowly Choose no more than TWO 216 25 0 1 0 197 1 19 Sysmiss 25 Political pressures and obstacles Choose no more than TWO 216 25 0 1 0 192 1 24 Sysmiss 25 Other Choose no more than TWO 216 25 0 1 0 212 1 4 Sysmiss 25 Agriculture and rural development (e.g. smart agriculture for increased productivity) 219 22 1 10 1 2 2 2 3 3 4 16 5 13 6 12 7 34 8 43 9 28 10 66 11 Don't know 15 Sysmiss 7 Anti-corruption, transparency and accountability (e.g. open governments, social accountability programs, citizen-centric development) 216 25 1 10 1 3 2 2 3 6 4 17 5 13 6 23 7 22 8 46 9 29 10 55 11 Don't know 15 Sysmiss 10 Climate change (e.g., mitigation, adaptation) 223 18 1 10 1 2 2 3 3 4 4 8 5 17 6 17 7 32 8 53 9 34 10 53 11 Don't know 12 Sysmiss 6 Crime and violence (e.g. violence and conflict prevention policies) 206 35 1 10 1 5 2 3 3 10 4 9 5 22 6 30 7 32 8 40 9 18 10 37 11 Don't know 19 Sysmiss 16 Disaster risk management (e.g. infrastructure resilience) 216 25 1 10 1 1 3 6 4 7 5 9 6 21 7 39 8 39 9 46 10 48 11 Don't know 15 Sysmiss 10 Economic growth 224 17 3 10 1 0 3 2 4 2 5 9 6 8 7 8 8 46 9 59 10 90 11 Don't know 8 Sysmiss 9 Education(e.g. universal access to education and learning, skills development, early childhood development, quality of education) 222 19 1 10 1 1 3 5 4 3 5 14 6 15 7 33 8 38 9 34 10 79 11 Don't know 11 Sysmiss 8 Energy (e.g. universal access to reliable modern energy, energy efficiency) 219 22 1 10 1 2 3 5 4 5 5 11 6 34 7 33 8 57 9 25 10 47 11 Don't know 14 Sysmiss 8 Environmental and natural resource management (e.g. pollution management and environmental health, environmental risk management) 219 22 1 10 1 3 3 6 4 2 5 20 6 35 7 39 8 51 9 32 10 31 11 Don't know 15 Sysmiss 7 Equality of opportunity (i.e., social inclusion, reduction in income inequality) 213 28 2 10 1 0 2 3 3 5 4 5 5 18 6 27 7 39 8 54 9 34 10 28 11 Don't know 16 Sysmiss 12 Financial markets (e.g. stability and integrity of markets, access and inclusion, long-term finance and risk management) 213 28 1 10 1 3 2 2 3 4 4 3 5 24 6 16 7 28 8 44 9 53 10 36 11 Don't know 17 Sysmiss 11 Food security (e.g. training programs for smallholder farmers) 214 27 1 10 1 1 2 2 3 6 4 7 5 17 6 38 7 36 8 38 9 36 10 33 11 Don't know 18 Sysmiss 9 Gender equity policies 212 29 1 10 1 4 2 5 3 12 4 9 5 29 6 37 7 32 8 34 9 26 10 24 11 Don't know 19 Sysmiss 10 Health and nutrition policies 213 28 1 10 1 3 2 2 3 9 4 10 5 21 6 32 7 40 8 48 9 20 10 28 11 Don't know 16 Sysmiss 12 Information and communication technologies/ICTs (e.g. telecom/broadband infrastructure and IT systems) 212 29 1 10 1 1 2 3 3 7 4 6 5 11 6 30 7 35 8 52 9 34 10 33 11 Don't know 18 Sysmiss 11 Integration Policies (e.g. regional integration with other OECS member states, deepening role of OECS Secretariat, global integration beyond the OECS) 207 34 1 10 1 4 2 4 3 6 4 9 5 14 6 39 7 44 8 37 9 28 10 22 11 Don't know 21 Sysmiss 13 Investment climate (e.g. foreign-direct investment, private sector development, trade competitiveness) 212 29 1 10 1 1 3 3 4 3 5 13 6 18 7 28 8 54 9 45 10 47 11 Don't know 16 Sysmiss 13 Job creation/employment 221 20 1 10 1 1 2 3 3 5 4 3 5 16 6 16 7 11 8 48 9 39 10 79 11 Don't know 12 Sysmiss 8 Land policy and administration (e.g. land tenure policies, land use management, geo-spatial planning tools) 214 27 1 10 1 4 2 4 3 10 4 19 5 25 6 38 7 41 8 34 9 11 10 28 11 Don't know 18 Sysmiss 9 Macroeconomic and Fiscal Management (e.g. debt management, inflation and exchange rate management) 218 23 1 10 1 2 2 1 3 4 4 3 5 13 6 20 7 24 8 51 9 48 10 52 11 Don't know 18 Sysmiss 5 Pandemics control (e.g. zika, other tropical diseases) 208 33 1 10 1 1 2 9 3 9 4 11 5 17 6 32 7 31 8 38 9 24 10 36 11 Don't know 20 Sysmiss 13 Poverty reduction 220 21 2 10 1 0 2 2 3 7 4 6 5 6 6 10 7 21 8 51 9 49 10 68 11 Don't know 11 Sysmiss 10 Public sector governance (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform, statistical capacity building, law and development) 217 24 1 10 1 1 2 3 3 6 4 4 5 9 6 12 7 32 8 62 9 39 10 49 11 Don't know 13 Sysmiss 11 Public-private partnerships/PPPs for infrastructure and basic services (e.g. water, sanitation, energy, transport, telecommunications, agricultural services, health and education) 216 25 1 10 1 1 2 2 3 3 4 4 5 11 6 31 7 32 8 68 9 33 10 31 11 Don't know 13 Sysmiss 12 Social protection (e.g., pensions, targeted social assistance) 214 27 1 10 1 2 3 3 4 8 5 19 6 31 7 36 8 46 9 42 10 27 11 Don't know 15 Sysmiss 12 Transport (e.g., roads, bridges, transportation) 208 33 2 10 1 0 2 2 3 12 4 7 5 20 6 30 7 45 8 31 9 24 10 37 11 Don't know 16 Sysmiss 17 Urban development (e.g. resilient cities, coastal protection, resilient reconstruction) 216 25 1 10 1 1 2 1 3 4 4 7 5 15 6 32 7 52 8 43 9 24 10 37 11 Don't know 15 Sysmiss 10 Water and sanitation 211 30 1 10 1 2 2 1 3 7 4 12 5 19 6 39 7 36 8 30 9 31 10 34 11 Don't know 18 Sysmiss 12 Other 39 202 4 10 1 0 4 1 5 3 7 6 8 9 9 3 10 17 11 Don't know 27 Sysmiss 175 Agriculture and rural development (e.g. smart agriculture for increased productivity) If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 85 156 1 10 1 2 2 2 3 9 4 3 5 17 6 17 7 21 8 10 9 3 10 1 11 Don't know 131 Sysmiss 25 Anti-corruption, transparency and accountability (e.g. open governments, social accountability programs, citizen-centric development) If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 89 152 1 10 1 4 2 4 3 9 4 3 5 16 6 25 7 14 8 9 9 2 10 3 11 Don't know 126 Sysmiss 26 Climate change (e.g., mitigation, adaptation) If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 108 133 2 10 1 0 2 2 3 3 4 6 5 11 6 21 7 26 8 20 9 15 10 4 11 Don't know 110 Sysmiss 23 Disaster risk management (e.g. infrastructure resilience) If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 98 143 2 10 1 0 2 2 3 4 4 5 5 11 6 12 7 24 8 20 9 14 10 6 11 Don't know 117 Sysmiss 26 Economic growth If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 133 108 1 10 1 1 2 1 3 3 4 8 5 28 6 17 7 36 8 24 9 8 10 7 11 Don't know 78 Sysmiss 30 Education (e.g. universal access to education and learning, skills development, early childhood development, quality of education) If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 118 123 2 10 1 0 2 3 3 7 4 6 5 18 6 14 7 34 8 25 9 6 10 5 11 Don't know 98 Sysmiss 25 Energy (e.g. universal access to reliable modern energy, energy efficiency) If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 93 148 1 10 1 1 2 5 3 5 4 8 5 9 6 22 7 23 8 17 10 3 11 Don't know 123 Sysmiss 25 Environmental and natural resource management (e.g. pollution management and environmental health, environmental risk management) If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 96 145 1 10 1 2 2 4 3 4 4 7 5 20 6 23 7 20 8 11 9 2 10 3 11 Don't know 119 Sysmiss 26 Equality of opportunity (i.e., social inclusion, reduction in income inequality) If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 90 151 2 10 1 0 2 3 3 2 4 8 5 19 6 27 7 17 8 7 9 5 10 2 11 Don't know 126 Sysmiss 25 Financial markets (e.g. stability and integrity of markets, access and inclusion, long-term finance and risk management) If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 103 138 1 10 1 2 2 2 3 1 4 5 5 22 6 17 7 19 8 17 9 11 10 7 11 Don't know 116 Sysmiss 22 Gender equity policies If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 84 157 1 10 1 1 2 5 3 3 4 5 5 17 6 19 7 11 8 17 9 4 10 2 11 Don't know 130 Sysmiss 27 Health and nutrition policies If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 87 154 1 10 1 1 2 4 3 2 4 1 5 16 6 18 7 21 8 22 9 1 10 1 11 Don't know 126 Sysmiss 28 Information and communication technologies/ICTs (e.g. telecom/broadband infrastructure and IT systems) If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 95 146 1 10 1 1 2 3 3 2 4 3 5 19 6 12 7 23 8 20 9 10 10 2 11 Don't know 122 Sysmiss 24 Integration Policies (e.g. regional integration with other OECS member states, deepening role of OECS Secretariat, global integration beyond the OECS) If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 95 146 1 10 1 1 2 1 3 4 4 6 5 13 6 14 7 23 8 23 9 9 10 1 11 Don't know 122 Sysmiss 24 Investment climate (e.g. foreign-direct investment, private sector development, trade competitiveness) If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 126 115 1 10 1 2 2 3 3 5 4 8 5 16 6 39 7 19 8 20 9 9 10 5 11 Don't know 91 Sysmiss 24 Job creation/employment If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 112 129 1 10 1 3 2 6 3 9 4 9 5 27 6 23 7 14 8 14 9 4 10 3 11 Don't know 104 Sysmiss 25 Macroeconomic and Fiscal Management (e.g. debt management, inflation and exchange rate management) If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 121 120 1 10 1 2 2 5 3 2 4 8 5 16 6 15 7 33 8 27 9 6 10 7 11 Don't know 95 Sysmiss 25 Poverty reduction If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 130 111 1 10 1 2 2 5 3 12 4 5 5 30 6 29 7 23 8 12 9 6 10 6 11 Don't know 88 Sysmiss 23 Public sector governance (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform, statistical capacity building, law and development) If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 132 109 1 10 1 1 2 6 3 4 4 23 5 16 6 20 7 30 8 20 9 8 10 4 11 Don't know 85 Sysmiss 24 Public-private partnerships/PPPs for infrastructure and basic services (e.g. water, sanitation, energy, transport, telecommunications, agricultural services, health and education) If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 110 131 1 10 1 3 2 3 3 3 4 11 5 15 6 31 7 22 8 13 9 6 10 3 11 Don't know 105 Sysmiss 26 Social protection (e.g., pensions, targeted social assistance) If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 105 136 1 10 1 4 2 4 3 5 4 7 5 22 6 19 7 21 8 16 9 4 10 3 11 Don't know 109 Sysmiss 27 Transport (e.g., roads, bridges, transportation) If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 92 149 1 10 1 2 2 5 3 4 4 10 5 13 6 18 7 17 8 16 9 5 10 2 11 Don't know 120 Sysmiss 29 Urban development (e.g. resilient cities, coastal protection, resilient reconstruction) If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 85 156 1 10 1 2 2 3 3 6 4 10 5 11 6 19 7 17 8 12 9 3 10 2 11 Don't know 131 Sysmiss 25 Water and sanitation If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 84 157 1 10 1 3 2 3 3 5 4 7 5 12 6 10 7 20 8 17 9 5 10 2 11 Don't know 134 Sysmiss 23 Other If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know” 20 221 2 10 1 0 2 2 3 1 4 1 5 4 6 5 7 4 8 1 9 1 10 1 11 Don't know 81 Sysmiss 140 To what extent does the World Bank Group's work help to achieve development results in Saint Lucia? 192 49 1 10 1 To no degree at all 1 2 3 3 2 4 16 5 29 6 36 7 48 8 35 9 18 10 To a very significant degree 4 11 Don't know 37 Sysmiss 12 The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program-for-Results, etc.) meet the needs of Saint Lucia 169 72 1 10 1 Strongly disagree 2 3 13 4 11 5 28 6 50 7 35 8 15 9 11 10 Strongly agree 4 11 Don't know 64 Sysmiss 8 The World Bank Group meets Saint Lucia's needs for knowledge services (e.g., research, analysis, data, technical assistance) 186 55 1 10 1 Strongly disagree 2 3 8 4 15 5 36 6 38 7 39 8 33 9 11 10 Strongly agree 4 11 Don't know 45 Sysmiss 10 How frequently do you consult World Bank Group's knowledge work and activities in the work you do? To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 227 14 1 5 1 Weekly 6 2 Monthly 33 3 A few times a year 72 4 Rarely 79 5 Never 37 Sysmiss 14 Are timely To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 168 73 2 10 1 0 2 3 3 5 4 20 5 33 6 25 7 45 8 22 9 7 10 8 11 Don't know 57 Sysmiss 16 Lead to practical solutions To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 170 71 1 10 1 2 2 3 3 2 4 18 5 31 6 19 7 43 8 33 9 12 10 7 11 Don't know 54 Sysmiss 17 Are accessible (well written and easy to understand) To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 170 71 2 10 1 0 2 4 3 4 4 18 5 25 6 39 7 34 8 25 9 14 10 7 11 Don't know 52 Sysmiss 19 Are relevant to country challenges To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 178 63 1 10 1 1 2 3 3 8 4 12 5 28 6 30 7 48 8 29 9 12 10 7 11 Don't know 46 Sysmiss 17 Are adaptable to Saint Lucia's specific development challenges and country circumstances To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 175 66 2 10 1 0 2 4 3 8 4 15 5 30 6 26 7 43 8 34 9 11 10 4 11 Don't know 51 Sysmiss 15 Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 194 47 1 10 1 Not significant at all 1 2 3 3 6 4 11 5 33 6 30 7 51 8 27 9 17 10 Very significant 15 11 Don't know 38 Sysmiss 9 Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 190 51 1 10 1 Very low technical quality 1 2 1 4 3 5 14 6 25 7 54 8 50 9 26 10 Very high technical quality 16 11 Don't know 43 Sysmiss 8 The World Bank Group disburses funds promptly 145 96 1 10 1 Strongly disagree 4 2 11 3 5 4 13 5 26 6 30 7 33 8 14 9 2 10 7 11 Don't know 84 Sysmiss 12 The World Bank Group effectively monitors and evaluates the projects and programs it supports 185 56 2 10 1 Strongly disagree 0 2 1 3 2 4 10 5 21 6 26 7 58 8 40 9 18 10 9 11 Don't know 48 Sysmiss 8 The World Bank Group's approvals and reviews are done in a timely fashion 156 85 1 10 1 Strongly disagree 2 2 5 3 11 4 11 5 20 6 48 7 30 8 13 9 10 10 6 11 Don't know 76 Sysmiss 9 126 115 1 10 1 Strongly disagree 1 2 3 3 3 4 11 5 15 6 27 7 37 8 18 9 7 10 4 11 Don't know 102 Sysmiss 13 The World Bank Group's conditions on its lending are reasonable 143 98 1 10 1 Strongly disagree 1 2 2 3 10 4 7 5 26 6 35 7 25 8 21 9 13 10 3 11 Don't know 87 Sysmiss 11 The World Bank Group takes decisions quickly in Saint Lucia 146 95 1 10 1 Strongly disagree 2 2 3 3 6 4 18 5 26 6 35 7 31 8 18 9 5 10 2 11 Don't know 84 Sysmiss 11 Working with the World Bank Group increases Saint Lucia's institutional capacity 184 57 1 10 1 Strongly disagree 1 2 1 3 3 4 5 5 22 6 21 7 59 8 43 9 20 10 9 11 Don't know 46 Sysmiss 11 Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group makes appropriate use of them 140 101 1 10 1 Strongly disagree 1 2 1 3 1 4 6 5 23 6 37 7 29 8 24 9 17 10 1 11 Don't know 88 Sysmiss 13 The World Bank Group provides effective implementation support (i.e., supervision of projects) 180 61 2 10 1 Strongly disagree 0 2 1 3 2 4 8 5 29 6 31 7 55 8 26 9 21 10 7 11 Don't know 50 Sysmiss 11 To what extent do you believe that the World Bank Group's work helps to find solutions that promote public private partnerships in Saint Lucia? 159 82 1 10 1 To no degree at all 1 2 4 3 10 4 12 5 35 6 32 7 29 8 24 9 7 10 To a very significant degree 5 11 Don't know 70 Sysmiss 12 To what extent do you believe the World Bank Group measures and corrects its work in real time in Saint Lucia? 144 97 1 10 1 To no degree at all 1 2 4 3 3 4 13 5 21 6 36 7 30 8 27 9 6 10 To a very significant degree 3 11 Don't know 85 Sysmiss 12 Ensure greater selectivity in its work 233 8 0 1 0 217 1 16 Sysmiss 8 Collaborate more effectively with Government clients (e.g., national, state, local) 233 8 0 1 0 181 1 52 Sysmiss 8 Work faster 233 8 0 1 0 207 1 26 Sysmiss 8 Reduce the complexity of obtaining World Bank Group financing 233 8 0 1 0 152 1 81 Sysmiss 8 Increase availability of Reimbursable Advisory Services (RAS) 233 8 0 1 0 230 1 3 Sysmiss 8 Help to bring discipline/effective supervision to implementation of investment projects 233 8 0 1 0 213 1 20 Sysmiss 8 Offer more innovative financial products 233 8 0 1 0 208 1 25 Sysmiss 8 Offer more innovative knowledge services 233 8 0 1 0 222 1 11 Sysmiss 8 233 8 0 1 0 214 1 19 Sysmiss 8 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) 233 8 0 1 0 219 1 14 Sysmiss 8 Reach out more to groups outside of Government 233 8 0 1 0 185 1 48 Sysmiss 8 Increase the level of capacity development in the country 233 8 0 1 0 152 1 81 Sysmiss 8 Improve the quality of its experts as related to Saint Lucia's specific challenges 233 8 0 1 0 212 1 21 Sysmiss 8 Other 233 8 0 1 0 230 1 3 Sysmiss 8 Don't know 233 8 0 1 0 222 1 11 Sysmiss 8 When considering the combination of services that the World Bank Group offers in Saint Lucia, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Saint Lucia? 230 11 1 6 1 Financial services (including contingency financing) 62 2 Knowledge products 35 3 Convening services 3 4 The current combination of all of the services above is appr 101 5 None of the above 3 6 Don’t know 26 Sysmiss 11 Local radio Choose no more than TWO 221 20 0 1 0 132 1 89 Sysmiss 20 International radio Choose no more than TWO 221 20 0 1 0 215 1 6 Sysmiss 20 Social media (e.g., blogs, Facebook, Twitter, YouTube) Choose no more than TWO 221 20 0 1 0 177 1 44 Sysmiss 20 International newspapers please specify Choose no more than TWO 221 20 0 1 0 215 1 6 Sysmiss 20 Local television Choose no more than TWO 221 20 0 1 0 144 1 77 Sysmiss 20 Internet Choose no more than TWO 221 20 0 1 0 124 1 97 Sysmiss 20 Trade journals Choose no more than TWO 221 20 0 1 0 208 1 13 Sysmiss 20 International television Choose no more than TWO 221 20 0 1 0 208 1 13 Sysmiss 20 Local newspapers Choose no more than TWO 221 20 0 1 0 189 1 32 Sysmiss 20 Other Choose no more than TWO 221 20 0 1 0 194 1 27 Sysmiss 20 World Bank Group's publications and other written materials Choose no more than TWO 229 12 0 1 0 173 1 56 Sysmiss 12 e-Newsletters Choose no more than TWO 229 12 0 1 0 120 1 109 Sysmiss 12 World Bank Group's seminars/workshops/conferences Choose no more than TWO 229 12 0 1 0 158 1 71 Sysmiss 12 Mobile phones (SMS, WhatsApp, other mobile apps) Choose no more than TWO 229 12 0 1 0 198 1 31 Sysmiss 12 Direct contact with World Bank Group (i.e., face to face meetings/discussions) Choose no more than TWO 229 12 0 1 0 196 1 33 Sysmiss 12 World Bank Group's website Choose no more than TWO 229 12 0 1 0 159 1 70 Sysmiss 12 Social media (e.g., blogs, Facebook, Twitter, YouTube) Choose no more than TWO 229 12 0 1 0 178 1 51 Sysmiss 12 Other Choose no more than TWO 229 12 0 1 0 225 1 4 Sysmiss 12 Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? 219 22 1 2 1 Yes 67 2 No 152 Sysmiss 22 Do you use/have you used the World Bank Group website? 223 18 1 2 1 Yes 143 2 No 80 Sysmiss 18 Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, Twitter, YouTube)? 222 19 1 2 1 Yes 57 2 No 165 Sysmiss 19 When I need information from the World Bank Group I know how to find it (e.g., whom to call, where to reach them, etc.) 195 46 1 10 1 Strongly disagree 10 2 13 3 8 4 10 5 26 6 18 7 46 8 28 9 17 10 19 11 Don't know 31 Sysmiss 15 The World Bank Group's social media channels (e.g., blogs, Facebook, Twitter, YouTube) are valuable sources of information about the institution 126 115 1 10 1 Strongly disagree 1 2 6 3 3 4 5 5 19 6 17 7 21 8 23 9 18 10 13 11 Don't know 98 Sysmiss 17 The World Bank Group is responsive to my information requests and inquiries 122 119 1 10 1 Strongly disagree 2 2 6 3 3 4 5 5 18 6 8 7 29 8 28 9 11 10 12 11 Don't know 96 Sysmiss 23 Which of the following best describes your current position? 231 10 1 19 1 Office of the President, Prime Minister 5 2 Office of Minister 10 3 Office of Parliamentarian 15 4 Employee of a Ministry, Ministerial Department or Implementa 84 5 Project Management Unit (PMU) overseeing implementation of p 4 6 Local Government Office or Staff 13 7 Bilateral/Multilateral Agency 1 8 Private Sector Organization 38 9 Private Foundation 3 10 Financial Sector/Private Bank 5 11 NGO/Community Based Organization 3 12 Media (press, radio, TV, web, etc.) 6 13 Independent Government Institution (i.e., Regulatory Agency, 15 14 Trade Union 3 15 Faith-Based Group 5 16 Youth Group 5 17 Academia/Research Institute/Think Tank 3 18 Judiciary Branch 1 19 Other (please specify): 12 Sysmiss 10 Please identify the primary specialization of your work. 226 15 1 21 1 Agriculture 5 2 Climate Change 2 3 Education 17 4 Energy and extractives 16 5 Environment and natural resources 3 6 Finance and markets 27 7 Fragility, conflict and violence 0 8 Gender 7 9 Generalist (specialized in multiple sectors) 8 10 Governance 39 11 Health, nutrition, and population 3 12 Jobs 1 13 Macroeconomics and fiscal management 22 14 Poverty and Equity 2 15 Public-private partnerships 3 16 Social protection and labor markets 7 17 Trade and competitiveness 7 18 Transport and ICT 9 19 Urban, rural, and social development 5 20 Water 0 21 Other (please specify): 43 Sysmiss 15 Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 224 17 1 2 1 Yes 98 2 No 126 Sysmiss 17 Which of the following agencies of the World Bank Group do you primarily engage with in Saint Lucia? 170 71 1 4 1 The World Bank (IBRD/IDA) 119 2 The International Finance Corporation (IFC) 45 3 The Multilateral Investment Guarantee Agency (MIGA) 5 4 The International Centre for Settlement Disputes (ICSID) 1 Sysmiss 71 Do your projects involve both the World Bank and the IFC? If YES please go to Question H6; If NO please go to H7 202 39 1 2 1 Yes 49 2 No 153 3 Don't know 0 Sysmiss 39 If yes, what was your view of how the two institutions work together in Saint Lucia? 49 192 1 4 1 The two institutions work well together 28 2 The way the two institutions work together needs improvement 14 3 The two institutions do not work well together 1 4 Don’t know 6 Sysmiss 192 Observer (i.e., follow in media, discuss in informal conversations, etc.) 208 33 0 1 0 149 1 59 Sysmiss 33 208 33 0 1 0 159 1 49 Sysmiss 33 Engage in World Bank Group related/sponsored events/activities 208 33 0 1 0 142 1 66 Sysmiss 33 Collaborate as part of my professional duties 208 33 0 1 0 105 1 103 Sysmiss 33 Use World Bank Group website for information, data, research, etc. 208 33 0 1 0 170 1 38 Sysmiss 33 What's your gender? To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. 222 19 1 2 1 Female 105 2 Male 117 Sysmiss 19 Which best represents your geographic location? 47 194 1 16 1 St. John City West 3 2 St. John City East 7 3 St. John City South 3 4 St. John Rural West 3 5 St. John Rural South 2 6 St. John Rural East 1 7 St. John Rural North 12 8 St. Mary South 2 9 St. Mary North 1 10 All Saints E & St. Luke 2 11 All Saints West 3 12 St. George 2 13 St. Peter 2 14 St. Phillip North 1 15 St. Phillip South 1 16 St. Paul 2 17 Barbuda 0 Sysmiss 194 Which best represents your geographic location? 31 210 1 16 1 Castle Bruce 1 2 Colihaut 0 3 Cottage 0 4 Grand Bay 2 5 La Plaine 1 6 Mahaut 4 7 Marigot 0 8 Moane Juane Riviere Cynique 1 9 Paix Bouche 0 10 Petite Savanne 0 11 Portsmouth 1 12 Roseau Central 9 13 Roseau North 4 14 Roseau South 5 15 Roseau Valley 1 16 Salisbury 2 17 St. Joseph 0 19 Soufriere 0 20 Vielle Care 0 21 Wesley 0 Sysmiss 210 Which best represents your geographic location? 37 204 1 11 1 St. Christopher #1 11 2 St. Christopher # 2 3 3 St. Christopher # 3 5 4 St. Christopher # 4 1 5 St. Christopher # 5 2 6 St. Christopher # 6 3 7 St. Christopher # 7 2 8 St. Christopher #8 6 9 2 10 Nevis # 10 1 11 Nevis # 11 1 Sysmiss 204 Which best represents your geographic location? 44 197 1 14 1 North Windward 3 2 North Central Windward 1 3 South Central Windward 2 4 South Windward 2 5 Marriaquo 6 6 West St. George 7 7 East St. George 4 8 East Kingstown 3 9 Central Kingstown 4 10 West Kingstown 3 11 South Leeward 3 12 Central Leeward 4 13 North Leeward 1 14 North Grenadines 1 15 South Grenadines 0 Sysmiss 197 Which best represents your geographic location? 27 214 2 12 1 Carriacou & Petit Martinique 0 2 St. Patrick East 1 3 Town of St. George 5 4 St. George North East 2 5 St. George South 9 6 St. George South East 1 7 St. Andrew South West 1 8 St. Andrew North West 0 9 St. David 3 10 St. Andrew North East 1 11 St. George North West 3 12 St. Patrick West 1 13 St. John 0 14 St. Mark 0 15 St. Andrew South East 0 Sysmiss 214 Which best represents your geographic location? 34 207 1 17 1 Gros Islet 9 2 Babonneau 1 3 Castries North 5 4 Castries East 1 5 Castries Central 3 6 Castries South 6 7 AnseLa Raye/Canaries 0 8 Soufriere 1 9 Choiseul 0 10 Laborie 0 11 Vieux Fort South 2 12 Vieux Fort North 0 13 Micoud South 1 14 Micoud North 1 15 Dennery South 1 16 Dennery North 1 17 Castries South East 2 Sysmiss 207 country country 241 0 1 6 1 Antigua and Barbuda 50 2 Dominica 35 3 Saint Kitts and Nevis 44 4 Saint Vincent and the Grenadines 47 5 Grenada 29 6 Saint Lucia 36 Which of the following best describes your current position? 231 10 1 8 1 Office of the President/ Prime Minister/ Minister 15 2 Office of Parliamentarian 15 3 Employee of Ministry/ PMU/ Consultant 88 4 Local Government 13 5 Private Sector Organization/ Financial Sector/ Private Bank 43 6 CSO 19 7 Independent Government Institution 15 8 Other 23 Sysmiss 10 mean of indicator questions Mean of indicator question 235 6 2.5 10 h2r 226 15 1 2 1 Governance 39 2 Other 187 Sysmiss 15