MKD_2016_WBCS_v01_M -- DDI_MKD_2016_WBCS_v01_M_WB Development Data Group External and Corporate Relations - Web and Social Media 2017-07-20 Nesstar Publisher Version 01 (July 2017) MKD_2016_WBCS_v01_M -- -- World Bank Group Country Survey 2017 WBCS 2017 MKD_2016_WBCS_v01_M Public Opinion Research Group Nesstar Publisher World Bank Group Svetlana Markova Jing Guo Dania Mendoza Country Opinion Survey The World Bank Group Country Opinion Survey Program systematically measures and tracks the perceptions of the World Bank's clients, partners, and other stakeholders across the globe in client countries. The Public Opinion Research Group surveyed 29 countries in FY2012 (July 2011-June 2012), 41 countries in FY2013 (July 2012-June 2013), 42 countries in FY2014 (July 2013-June 2014), and 35 countries In FY2015 (July 2014-June 2015). In FY2016, surveys were conducted in 45 countries. Nearly all of the World Bank Group's client countries are surveyed in every three year cycle. Macedonia, FYR Skopje and Outside Skopje. Stakeholders of the World Bank Group in Macedonia. Opinion leaders from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society. Sample survey data [ssd] PUBLIK CTS From November to December 2016, 398 stakeholders of the WBG in Macedonia were invited to provide their opinions on the WBG’s work in the country by participating in a country opinion survey. Participants were drawn from the Office of the President, Prime Minister; office of a minister; office of a parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/contractors working on WBG-supported projects/programs; local governments; bilateral/multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs/community based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 206 stakeholders participated in the survey (52% response rate). Internet [int] The Questionnaire is in English and Macedonian. Qualtrics platform. 52% The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. macedonia_cos_fy17_datafile_with_dk.NSDstat Data collected from “Macedonia World Bank Survey Questionnaire” 206 336 Nesstar 200801 id 206 0 101 306 In general would you say that Macedonia is headed in ... ? In general would you say that Macedonia is headed in ... ? 198 8 1 The right direction 66 2 The wrong direction 66 3 Not sure 66 Sysmiss 8 Social protection 204 2 0 195 1 9 Sysmiss 2 Gender equity 204 2 0 204 Sysmiss 2 Private sector development 204 2 0 169 1 35 Sysmiss 2 Education 204 2 0 153 1 51 Sysmiss 2 Public sector governance/reform 204 2 0 157 1 47 Sysmiss 2 EU integration 204 2 0 137 1 67 Sysmiss 2 Global/regional integration 204 2 0 196 1 8 Sysmiss 2 Food safety 204 2 0 202 1 2 Sysmiss 2 Urban development 204 2 0 198 1 6 Sysmiss 2 Energy 204 2 0 190 1 14 Sysmiss 2 Water and sanitation 204 2 0 199 1 5 Sysmiss 2 Pollution 204 2 0 186 1 18 Sysmiss 2 Job creation/employment 204 2 0 145 1 59 Sysmiss 2 Health 204 2 0 186 1 18 Sysmiss 2 Financial markets 204 2 0 199 1 5 Sysmiss 2 Transport 204 2 0 193 1 11 Sysmiss 2 Agriculture and rural development 204 2 0 185 1 19 Sysmiss 2 Trade and exports 204 2 0 198 1 6 Sysmiss 2 Crime and violence 204 2 0 197 1 7 Sysmiss 2 Natural resource management 204 2 0 200 1 4 Sysmiss 2 Climate change 204 2 0 200 1 4 Sysmiss 2 Poverty reduction 204 2 0 168 1 36 Sysmiss 2 Anti corruption 204 2 0 165 1 39 Sysmiss 2 Judiciary reform 204 2 0 167 1 37 Sysmiss 2 Economic growth 204 2 0 129 1 75 Sysmiss 2 Disaster risk management 204 2 0 201 1 3 Sysmiss 2 Equality of opportunity 204 2 0 197 1 7 Sysmiss 2 Disease 204 2 0 204 Sysmiss 2 Information and communications technology 204 2 0 196 1 8 Sysmiss 2 Economic growth 205 1 0 115 1 90 Sysmiss 1 Disaster risk management 205 1 0 205 Sysmiss 1 Equality of opportunity 205 1 0 179 1 26 Sysmiss 1 Disease 205 1 0 205 Sysmiss 1 Information and communications technology 205 1 0 199 1 6 Sysmiss 1 Social protection 205 1 0 183 1 22 Sysmiss 1 Agriculture and rural development 205 1 0 166 1 39 Sysmiss 1 Trade and exports 205 1 0 195 1 10 Sysmiss 1 Crime and violence 205 1 0 203 1 2 Sysmiss 1 Climate change 205 1 0 205 Sysmiss 1 Transport 205 1 0 197 1 8 Sysmiss 1 Energy 205 1 0 196 1 9 Sysmiss 1 Anti corruption 205 1 0 173 1 32 Sysmiss 1 Judiciary reform 205 1 0 190 1 15 Sysmiss 1 Water and sanitation 205 1 0 203 1 2 Sysmiss 1 EU integration 205 1 0 163 1 42 Sysmiss 1 Pollution 205 1 0 203 1 2 Sysmiss 1 Job creation/employment 205 1 0 98 1 107 Sysmiss 1 Health 205 1 0 198 1 7 Sysmiss 1 Financial markets 205 1 0 202 1 3 Sysmiss 1 Public sector governance/reform 205 1 0 176 1 29 Sysmiss 1 Gender equity 205 1 0 205 Sysmiss 1 Private sector development 205 1 0 125 1 80 Sysmiss 1 Education 205 1 0 145 1 60 Sysmiss 1 Global/regional integration 205 1 0 196 1 9 Sysmiss 1 Food safety 205 1 0 205 Sysmiss 1 Urban development 205 1 0 204 1 1 Sysmiss 1 Natural resource management 205 1 0 200 1 5 Sysmiss 1 Greater access to health and nutrition for citizens 203 3 0 199 1 4 Sysmiss 3 Better entrepreneurial opportunities (i.e., to start small and medium sized busi 203 3 0 156 1 47 Sysmiss 3 A growing middle class 203 3 0 143 1 60 Sysmiss 3 Better opportunity for the poor and the vulnerable who live in rural areas 203 3 0 183 1 20 Sysmiss 3 Better opportunity for the poor and the vulnerable who live in urban areas 203 3 0 195 1 8 Sysmiss 3 Consistent economic growth 203 3 0 122 1 81 Sysmiss 3 More reliable social safety net 203 3 0 194 1 9 Sysmiss 3 Equal economic opportunities for ethnic minorities 203 3 0 195 1 8 Sysmiss 3 Greater access to micro-finance for the poor 203 3 0 194 1 9 Sysmiss 3 Greater voice and participation for citizens to help ensure greater accountabili 203 3 0 183 1 20 Sysmiss 3 Education and training that better ensure job opportunity 203 3 0 136 1 67 Sysmiss 3 Better quality public services 203 3 0 187 1 16 Sysmiss 3 Better employment opportunities for young people 203 3 0 150 1 53 Sysmiss 3 Better employment opportunities for women 203 3 0 202 1 1 Sysmiss 3 Other 203 3 0 201 1 2 Sysmiss 3 Do you think the gap between the rich and the poor is a very big problem, a mode Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Macedonia? (Select only ONE response) 203 3 1 A very big problem 83 2 A moderately big problem 93 3 A small problem 16 4 Not a problem at all 3 5 Don’t know 8 Sysmiss 3 In your view, is climate change a very serious problem, somewhat serious, not to In your view, is climate change a very serious problem, somewhat serious, not too serious, or not a problem in your country? (Select only ONE response) 203 3 1 A very serious problem 83 2 A somewhat serious problem 84 3 Not too serious problem 28 4 Not a problem 3 5 Don’t know 5 Sysmiss 3 How familiar are you with the work of the World Bank Group in Macedonia? How familiar are you with the work of the World Bank Group in Macedonia? 201 5 1 Not familiar at all 3 2 10 3 20 4 14 5 40 6 21 7 28 8 35 9 21 10 Extremely familiar 9 Sysmiss 5 Overall, please rate your impression of the World Bank Group’s effectiveness in Overall, please rate your impression of the World Bank Group’s effectiveness in Macedonia. 177 29 1 Not effective at all 2 2 1 3 12 4 13 5 31 6 23 7 26 8 39 9 19 10 Very effective 11 11 Don't know 0 Sysmiss 29 To what extent do you believe the World Bank Group’s staff is well prepared (e.g To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Macedonia solve its most complicated development challenges? 173 33 1 To no degree at all 0 3 8 4 6 5 25 6 10 7 28 8 45 9 28 10 To a very significant degree 23 11 Don't know 0 Sysmiss 33 Energy 198 8 0 169 1 29 Sysmiss 8 Water and sanitation 198 8 0 194 1 4 Sysmiss 8 Pollution 198 8 0 186 1 12 Sysmiss 8 Job creation/employment 198 8 0 144 1 54 Sysmiss 8 Health 198 8 0 185 1 13 Sysmiss 8 Financial markets 198 8 0 186 1 12 Sysmiss 8 Social protection 198 8 0 189 1 9 Sysmiss 8 EU integration 198 8 0 167 1 31 Sysmiss 8 Gender equity 198 8 0 198 Sysmiss 8 Private sector development 198 8 0 140 1 58 Sysmiss 8 Education 198 8 0 162 1 36 Sysmiss 8 Public sector governance/reform 198 8 0 143 1 55 Sysmiss 8 Global/regional integration 198 8 0 188 1 10 Sysmiss 8 Food safety 198 8 0 197 1 1 Sysmiss 8 Urban development 198 8 0 191 1 7 Sysmiss 8 Judiciary reform 198 8 0 175 1 23 Sysmiss 8 Economic growth 198 8 0 128 1 70 Sysmiss 8 Disaster risk management 198 8 0 198 Sysmiss 8 Equality of opportunity 198 8 0 189 1 9 Sysmiss 8 Disease 198 8 0 198 Sysmiss 8 Information and communications technology 198 8 0 194 1 4 Sysmiss 8 Transport 198 8 0 172 1 26 Sysmiss 8 Agriculture and rural development 198 8 0 169 1 29 Sysmiss 8 Trade and exports 198 8 0 190 1 8 Sysmiss 8 Crime and violence 198 8 0 197 1 1 Sysmiss 8 Natural resource management 198 8 0 188 1 10 Sysmiss 8 Climate change 198 8 0 190 1 8 Sysmiss 8 Poverty reduction 198 8 0 168 1 30 Sysmiss 8 Anti corruption 198 8 0 170 1 28 Sysmiss 8 Bringing together different groups of stakeholders 195 11 0 188 1 7 Sysmiss 11 Capacity development related to World Bank Group supported projects 195 11 0 156 1 39 Sysmiss 11 Technical assistance 195 11 0 186 1 9 Sysmiss 11 Policy advice, studies, analyses 195 11 0 167 1 28 Sysmiss 11 Financial resources 195 11 0 146 1 49 Sysmiss 11 Regional work in the Western Balkans 195 11 0 191 1 4 Sysmiss 11 Data and statistics 195 11 0 184 1 11 Sysmiss 11 Promoting knowledge sharing 195 11 0 188 1 7 Sysmiss 11 Implementation support 195 11 0 174 1 21 Sysmiss 11 Mobilizing third party financial resources 195 11 0 183 1 12 Sysmiss 11 Donor coordination 195 11 0 190 1 5 Sysmiss 11 Other 195 11 0 192 1 3 Sysmiss 11 Bringing together different groups of stakeholders 195 11 0 190 1 5 Sysmiss 11 Capacity development related to World Bank Group supported projects 195 11 0 169 1 26 Sysmiss 11 Technical assistance 195 11 0 174 1 21 Sysmiss 11 Policy advice, studies, analyses 195 11 0 163 1 32 Sysmiss 11 Financial resources 195 11 0 166 1 29 Sysmiss 11 Regional work in the Western Balkans 195 11 0 186 1 9 Sysmiss 11 Data and statistics 195 11 0 182 1 13 Sysmiss 11 Promoting knowledge sharing 195 11 0 188 1 7 Sysmiss 11 Implementation support 195 11 0 167 1 28 Sysmiss 11 Mobilizing third party financial resources 195 11 0 179 1 16 Sysmiss 11 Donor coordination 195 11 0 189 1 6 Sysmiss 11 Other 195 11 0 192 1 3 Sysmiss 11 World Bank Group’s processes too complex 194 12 0 175 1 19 Sysmiss 12 Not willing to honestly criticize policies and reform efforts in the country 194 12 0 149 1 45 Sysmiss 12 Staff too inaccessible 194 12 0 193 1 1 Sysmiss 12 World Bank Group’s processes too slow 194 12 0 160 1 34 Sysmiss 12 Not aligned with other donors’ work 194 12 0 186 1 8 Sysmiss 12 Not aligned with country priorities 194 12 0 186 1 8 Sysmiss 12 Not adequately sensitive to political/social realities in Macedonia 194 12 0 173 1 21 Sysmiss 12 Too influenced by developed countries 194 12 0 180 1 14 Sysmiss 12 Politically biased 194 12 0 190 1 4 Sysmiss 12 Not exploring alternative policy options 194 12 0 182 1 12 Sysmiss 12 Not collaborating enough with stakeholders outside the Government 194 12 0 167 1 27 Sysmiss 12 Its advice and strategies do not lend themselves to practical problem solving 194 12 0 180 1 14 Sysmiss 12 Not enough public disclosure of its work 194 12 0 162 1 32 Sysmiss 12 Arrogant in its approach 194 12 0 194 Sysmiss 12 Not client focused 194 12 0 194 Sysmiss 12 The credibility of its knowledge/data 194 12 0 193 1 1 Sysmiss 12 Other 194 12 0 189 1 5 Sysmiss 12 Don’t know 194 12 0 158 1 36 Sysmiss 12 To what extent do you believe that the World Bank Group’s work and support help To what extent do you believe that the World Bank Group’s work and support help the poorest in Macedonia? (Select only ONE response) 190 16 1 To a fully sufficient degree 9 2 To a somewhat sufficient degree 71 3 To a somewhat insufficient degree 43 4 To a very insufficient degree 20 5 Don't know 47 Sysmiss 16 Investment Project Financing (IPF) 115 91 1 Not effective at all 5 2 1 3 5 4 8 5 21 6 9 7 20 8 20 9 10 10 Very effective 16 11 N/A 0 Sysmiss 91 Development Policy Financing (DPF) 112 94 1 Not effective at all 5 2 1 3 7 4 10 5 24 6 7 7 18 8 23 9 8 10 Very effective 9 11 N/A 0 Sysmiss 94 Trust funds and grants 98 108 1 Not effective at all 5 2 4 3 6 4 4 5 23 6 8 7 7 8 20 9 12 10 Very effective 9 11 N/A 0 Sysmiss 108 Guarantees 80 126 1 Not effective at all 4 2 2 3 11 4 4 5 18 6 9 7 9 8 7 9 11 10 Very effective 5 11 N/A 0 Sysmiss 126 IFC Investment Services 84 122 1 Not effective at all 5 2 3 3 7 4 7 5 22 6 12 7 9 8 11 9 4 10 Very effective 4 11 N/A 0 Sysmiss 122 IFC Advisory Services 94 112 1 Not effective at all 5 2 5 3 10 4 5 5 22 6 9 7 13 8 13 9 7 10 Very effective 5 11 N/A 0 Sysmiss 112 Beneficiaries 190 16 0 159 1 31 Sysmiss 16 Youth/university groups 190 16 0 154 1 36 Sysmiss 16 Private sector 190 16 0 85 1 105 Sysmiss 16 Local government 190 16 0 145 1 45 Sysmiss 16 Donor community 190 16 0 169 1 21 Sysmiss 16 NGOs/Community Based Organizations 190 16 0 153 1 37 Sysmiss 16 Academia/think tanks/research institutes 190 16 0 153 1 37 Sysmiss 16 Parliament 190 16 0 186 1 4 Sysmiss 16 Foundations 190 16 0 187 1 3 Sysmiss 16 Media 190 16 0 163 1 27 Sysmiss 16 Other 190 16 0 186 1 4 Sysmiss 16 Don’t know 190 16 0 184 1 6 Sysmiss 16 Overall the World Bank Group currently plays a relevant role in development in M 171 35 1 Strongly disagree 3 2 1 3 15 4 7 5 31 6 20 7 27 8 40 9 16 10 Strongly agree 11 11 Don't know 0 Sysmiss 35 The World Bank Group’s work is aligned with what I consider the development prio 172 34 1 Strongly disagree 3 2 5 3 7 4 14 5 32 6 21 7 18 8 38 9 23 10 Strongly agree 11 11 Don't know 0 Sysmiss 34 Responsiveness to needs 124 82 1 To no degree at all 4 3 6 4 10 5 23 6 12 7 21 8 28 9 14 10 To a very significant degree 6 11 Don't know 0 Sysmiss 82 Flexibility (in terms of the institution’s products and services) 128 78 1 To no degree at all 4 2 1 3 13 4 12 5 23 6 13 7 21 8 24 9 11 10 To a very significant degree 6 11 Don't know 0 Sysmiss 78 Flexibility (in terms of changing country circumstances) 123 83 1 To no degree at all 5 2 2 3 12 4 7 5 31 6 13 7 21 8 17 9 10 10 To a very significant degree 5 11 Don't know 0 Sysmiss 83 Being inclusive 130 76 1 To no degree at all 3 2 4 3 8 4 5 5 24 6 17 7 16 8 27 9 19 10 To a very significant degree 7 11 Don't know 0 Sysmiss 76 Openness (sharing data and other information) 137 69 1 To no degree at all 3 2 3 3 4 4 8 5 20 6 15 7 14 8 29 9 23 10 To a very significant degree 18 11 Don't know 0 Sysmiss 69 Collaboration with the Government 123 83 1 To no degree at all 2 3 5 4 5 5 20 6 10 7 12 8 27 9 30 10 To a very significant degree 12 11 Don't know 0 Sysmiss 83 The speed in which it gets things accomplished on the ground 124 82 1 To no degree at all 2 2 5 3 9 4 11 5 29 6 13 7 15 8 24 9 10 10 To a very significant degree 6 11 Don't know 0 Sysmiss 82 Helping to bring discipline/effective supervision to implementation of investmen 113 93 1 To no degree at all 2 2 3 3 7 4 6 5 21 6 7 7 22 8 17 9 14 10 To a very significant degree 14 11 Don't know 0 Sysmiss 93 Collaboration with civil society 112 94 1 To no degree at all 6 2 3 3 9 4 8 5 22 6 18 7 8 8 21 9 10 10 To a very significant degree 7 11 Don't know 0 Sysmiss 94 Staff accessibility 139 67 1 To no degree at all 2 2 5 3 8 4 1 5 16 6 14 7 8 8 29 9 27 10 To a very significant degree 29 11 Don't know 0 Sysmiss 67 Collaboration with other donors and development partners 103 103 1 To no degree at all 3 2 2 3 3 4 4 5 23 6 10 7 16 8 14 9 18 10 To a very significant degree 10 11 Don't know 0 Sysmiss 103 Collaboration with the private sector 100 106 1 To no degree at all 5 2 4 3 11 4 5 5 22 6 14 7 10 8 15 9 11 10 To a very significant degree 3 11 Don't know 0 Sysmiss 106 Straightforwardness and honesty 131 75 1 To no degree at all 2 2 1 3 3 4 4 5 20 6 17 7 12 8 26 9 23 10 To a very significant degree 23 11 Don't know 0 Sysmiss 75 Treating clients and stakeholders in Macedonia with respect 135 71 1 To no degree at all 2 2 1 3 4 4 5 5 17 6 9 7 10 8 19 9 28 10 To a very significant degree 40 11 Don't know 0 Sysmiss 71 Being a long-term partner 139 67 1 To no degree at all 3 3 1 4 2 5 18 6 6 7 10 8 18 9 31 10 To a very significant degree 50 11 Don't know 0 Sysmiss 67 The World Bank Group does not do adequate follow through/follow-up 173 33 0 162 1 11 Sysmiss 33 Political pressures and obstacles 173 33 0 134 1 39 Sysmiss 33 Reforms are not well thought out in light of country challenges 173 33 0 127 1 46 Sysmiss 33 Poor coordination within the Government 173 33 0 150 1 23 Sysmiss 33 The Government works inefficiently 173 33 0 149 1 24 Sysmiss 33 Poor donor coordination 173 33 0 158 1 15 Sysmiss 33 The World Bank Group is not sensitive enough to political/social realities on th 173 33 0 142 1 31 Sysmiss 33 Lack of/inadequate levels of capacity in Government 173 33 0 135 1 38 Sysmiss 33 There is not an adequate level of citizen/civil society participation 173 33 0 139 1 34 Sysmiss 33 The World Bank Group works too slowly 173 33 0 155 1 18 Sysmiss 33 Poor coordination within the World Bank Group 173 33 0 167 1 6 Sysmiss 33 Other 173 33 0 162 1 11 Sysmiss 33 Social protection 154 52 1 5 2 6 3 6 4 7 5 21 6 12 7 20 8 27 9 19 10 31 11 Don't know 0 Sysmiss 52 Gender equity 145 61 1 5 2 9 3 12 4 14 5 29 6 16 7 15 8 18 9 11 10 16 11 Don't know 0 Sysmiss 61 Private sector development 157 49 1 0 2 3 5 14 6 7 7 16 8 30 9 29 10 58 11 Don't know 0 Sysmiss 49 Education 157 49 1 1 2 1 3 1 4 3 5 12 6 7 7 8 8 24 9 30 10 70 11 Don't know 0 Sysmiss 49 Public sector governance/reform 158 48 1 0 2 2 4 4 5 11 6 8 7 12 8 24 9 27 10 70 11 Don't know 0 Sysmiss 48 Global/regional integration 155 51 1 2 2 1 3 4 4 3 5 20 6 10 7 18 8 33 9 28 10 36 11 Don't know 0 Sysmiss 51 Food safety 145 61 1 7 2 3 3 6 4 5 5 25 6 20 7 12 8 25 9 16 10 26 11 Don't know 0 Sysmiss 61 Urban development 144 62 1 4 3 5 4 4 5 26 6 16 7 18 8 26 9 23 10 22 11 Don't know 0 Sysmiss 62 Energy 154 52 1 1 2 1 3 1 4 1 5 18 6 7 7 14 8 24 9 37 10 50 11 Don't know 0 Sysmiss 52 Water and sanitation 152 54 1 2 2 2 3 3 4 1 5 25 6 10 7 14 8 31 9 31 10 33 11 Don't know 0 Sysmiss 54 EU integration 155 51 1 3 2 5 3 3 4 5 5 14 6 13 7 17 8 21 9 20 10 54 11 Don't know 0 Sysmiss 51 Pollution 152 54 1 2 2 1 3 2 4 1 5 15 6 5 7 19 8 17 9 29 10 61 11 Don't know 0 Sysmiss 54 Job creation/employment 156 50 1 0 2 2 3 2 4 4 5 14 6 8 7 6 8 18 9 31 10 71 11 Don't know 0 Sysmiss 50 Health 151 55 1 1 2 4 3 1 4 4 5 17 6 9 7 14 8 21 9 27 10 53 11 Don't know 0 Sysmiss 55 Financial markets 148 58 1 1 2 2 3 1 4 1 5 15 6 13 7 15 8 29 9 25 10 46 11 Don't know 0 Sysmiss 58 Transport 156 50 1 0 2 1 3 3 4 1 5 16 6 8 7 10 8 21 9 37 10 59 11 Don't know 0 Sysmiss 50 Agriculture and rural development 153 53 1 0 2 2 3 2 4 6 5 16 6 5 7 22 8 29 9 32 10 39 11 Don't know 0 Sysmiss 53 Trade and exports 145 61 1 2 2 1 3 5 4 7 5 13 6 17 7 12 8 32 9 23 10 33 11 Don't know 0 Sysmiss 61 Crime and violence 144 62 1 7 2 4 3 9 4 6 5 24 6 14 7 13 8 22 9 16 10 29 11 Don't know 0 Sysmiss 62 Natural resource management 148 58 1 5 2 2 3 5 4 6 5 20 6 13 7 14 8 29 9 27 10 27 11 Don't know 0 Sysmiss 58 Climate change 148 58 1 3 2 4 3 6 4 4 5 16 6 10 7 15 8 23 9 24 10 43 11 Don't know 0 Sysmiss 58 Poverty reduction 156 50 1 0 2 2 3 1 4 2 5 11 6 11 7 9 8 23 9 37 10 60 11 Don't know 0 Sysmiss 50 Anti corruption 150 56 1 2 3 4 4 3 5 15 6 7 7 9 8 23 9 26 10 61 11 Don't know 0 Sysmiss 56 Judiciary reform 152 54 1 2 2 1 3 2 4 3 5 15 6 11 7 8 8 20 9 26 10 64 11 Don't know 0 Sysmiss 54 Economic growth 163 43 1 0 2 1 3 3 5 14 6 6 7 11 8 14 9 28 10 86 11 Don't know 0 Sysmiss 43 Disaster risk management 143 63 1 2 2 3 3 6 4 6 5 23 6 12 7 19 8 31 9 15 10 26 11 Don't know 0 Sysmiss 63 Equality of opportunity 144 62 1 2 2 3 3 8 4 4 5 15 6 12 7 11 8 22 9 23 10 44 11 Don't know 0 Sysmiss 62 Disease 143 63 1 7 2 8 3 7 4 6 5 22 6 14 7 19 8 25 9 13 10 22 11 Don't know 0 Sysmiss 63 Information and communications technology 147 59 1 5 2 4 3 7 4 7 5 15 6 10 7 16 8 26 9 21 10 36 11 Don't know 0 Sysmiss 59 Social protection 65 141 1 Not effective at all 2 2 2 3 6 4 3 5 15 6 6 7 10 8 10 9 7 10 Very effective 4 11 Don't know 0 Sysmiss 141 Gender equity 64 142 1 Not effective at all 3 2 2 3 2 4 4 5 16 6 10 7 14 8 9 9 3 10 Very effective 1 11 Don't know 0 Sysmiss 142 Private sector development 88 118 1 Not effective at all 1 2 5 3 4 4 1 5 19 6 13 7 14 8 17 9 11 10 Very effective 3 11 Don't know 0 Sysmiss 118 Education 83 123 1 Not effective at all 2 2 1 3 4 4 3 5 18 6 15 7 10 8 17 9 5 10 Very effective 8 11 Don't know 0 Sysmiss 123 Public sector governance/reform 84 122 1 Not effective at all 2 2 5 3 3 4 6 5 17 6 9 7 14 8 12 9 12 10 Very effective 4 11 Don't know 0 Sysmiss 122 Global/regional integration 60 146 1 Not effective at all 2 2 1 3 1 4 5 5 8 6 11 7 14 8 11 9 3 10 Very effective 4 11 Don't know 0 Sysmiss 146 Food safety 44 162 1 Not effective at all 2 2 1 3 2 4 4 5 16 6 4 7 4 8 6 9 4 10 Very effective 1 11 Don't know 0 Sysmiss 162 Urban development 63 143 1 Not effective at all 1 2 1 3 4 4 4 5 12 6 5 7 12 8 9 9 8 10 Very effective 7 11 Don't know 0 Sysmiss 143 Energy 74 132 1 Not effective at all 1 2 2 3 4 4 8 5 13 6 6 7 14 8 11 9 7 10 Very effective 8 11 Don't know 0 Sysmiss 132 Water and sanitation 68 138 1 Not effective at all 1 2 1 3 4 4 7 5 10 6 8 7 14 8 10 9 7 10 Very effective 6 11 Don't know 0 Sysmiss 138 EU integration 62 144 1 Not effective at all 2 2 3 3 2 4 4 5 13 6 8 7 12 8 7 9 5 10 Very effective 6 11 Don't know 0 Sysmiss 144 Pollution 64 142 1 Not effective at all 3 2 4 3 5 4 8 5 12 6 7 7 5 8 10 9 4 10 Very effective 6 11 Don't know 0 Sysmiss 142 Job creation/employment 83 123 1 Not effective at all 1 2 4 3 4 4 5 5 12 6 10 7 14 8 14 9 11 10 Very effective 8 11 Don't know 0 Sysmiss 123 Health 62 144 1 Not effective at all 2 2 2 3 5 4 2 5 15 6 8 7 4 8 10 9 9 10 Very effective 5 11 Don't know 0 Sysmiss 144 Financial markets 69 137 1 Not effective at all 1 2 1 3 3 4 3 5 18 6 5 7 8 8 16 9 10 10 Very effective 4 11 Don't know 0 Sysmiss 137 Transport 82 124 1 Not effective at all 1 2 1 3 3 4 5 5 12 6 10 7 5 8 13 9 20 10 Very effective 12 11 Don't know 0 Sysmiss 124 Agriculture and rural development 68 138 1 Not effective at all 1 2 1 3 5 4 4 5 14 6 4 7 8 8 13 9 10 10 Very effective 8 11 Don't know 0 Sysmiss 138 Trade and exports 64 142 1 Not effective at all 2 2 2 3 3 4 3 5 16 6 7 7 8 8 11 9 7 10 Very effective 5 11 Don't know 0 Sysmiss 142 Natural resource management 48 158 1 Not effective at all 3 2 2 3 3 4 5 5 12 6 4 7 9 8 3 9 2 10 Very effective 5 11 Don't know 0 Sysmiss 158 Climate change 63 143 1 Not effective at all 3 2 1 3 5 4 9 5 13 6 1 7 10 8 9 9 7 10 Very effective 5 11 Don't know 0 Sysmiss 143 Poverty reduction 85 121 1 Not effective at all 4 2 3 3 4 4 4 5 20 6 9 7 8 8 13 9 11 10 Very effective 9 11 Don't know 0 Sysmiss 121 Judiciary reform 57 149 1 Not effective at all 5 2 1 3 7 4 6 5 12 6 6 7 3 8 9 9 4 10 Very effective 4 11 Don't know 0 Sysmiss 149 Economic growth 90 116 1 Not effective at all 1 2 4 3 2 4 7 5 14 6 7 7 7 8 21 9 19 10 Very effective 8 11 Don't know 0 Sysmiss 116 Disaster risk management 53 153 1 Not effective at all 2 2 4 3 6 4 6 5 11 6 3 7 6 8 7 9 5 10 Very effective 3 11 Don't know 0 Sysmiss 153 Equality of opportunity 66 140 1 Not effective at all 3 2 3 3 5 4 2 5 14 6 6 7 6 8 12 9 6 10 Very effective 9 11 Don't know 0 Sysmiss 140 Disease 44 162 1 Not effective at all 2 2 3 3 5 4 6 5 6 6 5 7 3 8 8 9 4 10 Very effective 2 11 Don't know 0 Sysmiss 162 Information and communications technology 60 146 1 Not effective at all 2 2 1 3 4 4 3 5 11 6 5 7 7 8 14 9 7 10 Very effective 6 11 Don't know 0 Sysmiss 146 To what extent does the World Bank Group’s work help to achieve development resu To what extent does the World Bank Group’s work help to achieve development results in Macedonia? 151 55 1 To no degree at all 1 2 2 3 10 4 12 5 26 6 21 7 30 8 26 9 9 10 To a very significant degree 14 11 Don't know 0 Sysmiss 55 The World Bank Group’s financial instruments meet the needs of Macedonia 141 65 1 Strongly disagree 2 2 3 3 13 4 14 5 27 6 13 7 24 8 21 9 12 10 Strongly agree 12 11 Don't know 0 Sysmiss 65 The World Bank Group meets Macedonia’s needs for knowledge services 147 59 1 Strongly disagree 2 2 4 3 9 4 14 5 22 6 16 7 25 8 19 9 21 10 Strongly agree 15 11 Don't know 0 Sysmiss 59 How frequently do you consult World Bank Group’s knowledge and analytical work a How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 174 32 1 Weekly 12 2 Monthly 34 3 A few times a year 68 4 Rarely 40 5 Never 20 Sysmiss 32 Are timely 116 90 1 To no degree at all 2 2 1 3 4 4 7 5 20 6 12 7 19 8 23 9 19 10 To a very significant degree 9 11 Don't know 0 Sysmiss 90 Include appropriate level of stakeholder involvement during preparation 125 81 1 To no degree at all 1 2 2 3 8 4 8 5 18 6 14 7 21 8 25 9 19 10 To a very significant degree 9 11 Don't know 0 Sysmiss 81 Lead to practical solutions 127 79 1 To no degree at all 1 2 3 3 5 4 6 5 19 6 17 7 20 8 27 9 17 10 To a very significant degree 12 11 Don't know 0 Sysmiss 79 Are accessible (well written and easy to understand) 132 74 1 To no degree at all 1 2 3 3 4 4 6 5 14 6 16 7 21 8 22 9 27 10 To a very significant degree 18 11 Don't know 0 Sysmiss 74 Are source of relevant information on global good practices 133 73 1 To no degree at all 1 3 3 4 5 5 12 6 8 7 14 8 38 9 25 10 To a very significant degree 27 11 Don't know 0 Sysmiss 73 Are relevant to country challenges 130 76 1 To no degree at all 1 2 1 3 4 4 7 5 17 6 12 7 19 8 28 9 27 10 To a very significant degree 14 11 Don't know 0 Sysmiss 76 Are adequately disseminated 125 81 1 To no degree at all 3 2 5 3 6 4 5 5 22 6 13 7 17 8 20 9 20 10 To a very significant degree 14 11 Don't know 0 Sysmiss 81 Are translated enough into local language 116 90 1 To no degree at all 4 2 2 3 6 4 9 5 18 6 10 7 17 8 19 9 17 10 To a very significant degree 14 11 Don't know 0 Sysmiss 90 Are adaptable to Macedonia’s specific development challenges and country circums 123 83 1 To no degree at all 1 2 3 3 9 4 7 5 22 6 13 7 15 8 22 9 23 10 To a very significant degree 8 11 Don't know 0 Sysmiss 83 Overall, how significant a contribution do you believe the World Bank Group's kn Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 146 60 1 Not significant at all 1 2 2 3 7 4 9 5 18 6 12 7 27 8 26 9 22 10 Very significant 22 11 Don't know 0 Sysmiss 60 Overall, how would you rate the technical quality of the World Bank Group's know Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 141 65 1 Very low technical quality 1 3 3 4 3 5 23 6 9 7 22 8 27 9 34 10 Very high technical quality 19 11 Don't know 0 Sysmiss 65 The World Bank Group disburses funds promptly 89 117 1 Strongly disagree 0 3 3 4 6 5 10 6 7 7 13 8 16 9 16 10 Strongly agree 18 11 Don't know 0 Sysmiss 117 The World Bank Group effectively monitors and evaluates the projects and program 124 82 1 Strongly disagree 0 3 2 4 5 5 10 6 8 7 23 8 26 9 29 10 Strongly agree 21 11 Don't know 0 Sysmiss 82 The World Bank Group’s approvals and reviews are done in a timely fashion 104 102 1 Strongly disagree 0 2 1 3 3 4 7 5 14 6 7 7 12 8 21 9 23 10 Strongly agree 16 11 Don't know 0 Sysmiss 102 The World Bank Group’s “Safeguard Policy” requirements are reasonable 92 114 1 Strongly disagree 0 2 1 3 3 4 3 5 12 6 10 7 11 8 19 9 21 10 Strongly agree 12 11 Don't know 0 Sysmiss 114 The World Bank Group’s conditions on its lending are reasonable 95 111 1 Strongly disagree 0 2 2 3 4 4 2 5 15 6 7 7 11 8 22 9 19 10 Strongly agree 13 11 Don't know 0 Sysmiss 111 The World Bank Group takes decisions quickly in Macedonia 103 103 1 Strongly disagree 1 2 2 3 4 4 10 5 24 6 7 7 11 8 14 9 18 10 Strongly agree 12 11 Don't know 0 Sysmiss 103 Working with the World Bank Group increases Macedonia’s institutional capacity 119 87 1 Strongly disagree 1 2 2 3 6 4 4 5 7 6 9 7 19 8 22 9 24 10 Strongly agree 25 11 Don't know 0 Sysmiss 87 Where country systems are adequate, the World Bank Group makes appropriate use o 83 123 1 Strongly disagree 1 3 3 4 3 5 16 6 5 7 10 8 9 9 17 10 Strongly agree 19 11 Don't know 0 Sysmiss 123 The World Bank Group provides effective implementation support 109 97 1 Strongly disagree 1 2 1 3 2 4 1 5 13 6 8 7 13 8 22 9 24 10 Strongly agree 24 11 Don't know 0 Sysmiss 97 To what extent do you believe that the World Bank Group’s work helps to find sol To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Macedonia? 102 104 1 To no degree at all 4 2 4 3 4 4 14 5 19 6 11 7 15 8 18 9 6 10 To a very significant degree 7 11 Don't know 0 Sysmiss 104 To what extent do you believe the World Bank Group measures and corrects its wor To what extent do you believe the World Bank Group measures and corrects its work in real time in Macedonia? 105 101 1 To no degree at all 2 2 6 3 6 4 3 5 24 6 9 7 17 8 16 9 11 10 To a very significant degree 11 11 Don't know 0 Sysmiss 101 Offer more innovative knowledge services 165 41 0 142 1 23 Sysmiss 41 Collaborate more effectively with Government clients (e.g., national, state, loc 165 41 0 147 1 18 Sysmiss 41 Work faster 165 41 0 153 1 12 Sysmiss 41 Reduce the complexity of obtaining World Bank Group financing 165 41 0 134 1 31 Sysmiss 41 Help to bring discipline/effective supervision to implementation of investment p 165 41 0 136 1 29 Sysmiss 41 Offer more innovative financial products 165 41 0 128 1 37 Sysmiss 41 Ensure greater selectivity in its work 165 41 0 159 1 6 Sysmiss 41 Provide more adequate data/knowledge/statistics/figures on Macedonia’s economy 165 41 0 139 1 26 Sysmiss 41 Improve the competitiveness of its financing compared to markets (e.g., cost, ti 165 41 0 157 1 8 Sysmiss 41 Reach out more to groups outside of Government 165 41 0 111 1 54 Sysmiss 41 Increase the level of capacity development in the country 165 41 0 127 1 38 Sysmiss 41 Improve the quality of its experts as related to Macedonia’s specific challenges 165 41 0 145 1 20 Sysmiss 41 Other 165 41 0 154 1 11 Sysmiss 41 When considering the combination of services that the World Bank Group offers in When considering the combination of services that the World Bank Group offers in Macedonia, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Macedonia? (Select only ONE response) 168 38 1 Financial services 66 2 Knowledge products 39 3 Convening services 4 4 None of the above 2 5 The combination is appropriate for Macedonia 36 6 Don't know 21 Sysmiss 38 Local radio 167 39 0 166 1 1 Sysmiss 39 International radio 167 39 0 166 1 1 Sysmiss 39 Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 167 39 0 132 1 35 Sysmiss 39 International newspapers 167 39 0 157 1 10 Sysmiss 39 Local television 167 39 0 125 1 42 Sysmiss 39 Internet 167 39 0 27 1 140 Sysmiss 39 Periodicals 167 39 0 150 1 17 Sysmiss 39 International television 167 39 0 162 1 5 Sysmiss 39 Local newspapers 167 39 0 149 1 18 Sysmiss 39 Other 167 39 0 159 1 8 Sysmiss 39 World Bank Group’s publications and other written materials 166 40 0 118 1 48 Sysmiss 40 e-Newsletters 166 40 0 124 1 42 Sysmiss 40 World Bank Group’s seminars/workshops/conferences 166 40 0 93 1 73 Sysmiss 40 Mobile phones 166 40 0 156 1 10 Sysmiss 40 Direct contact with World Bank Group 166 40 0 115 1 51 Sysmiss 40 World Bank Group’s website 166 40 0 110 1 56 Sysmiss 40 Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 166 40 0 135 1 31 Sysmiss 40 Other 166 40 0 165 1 1 Sysmiss 40 Are you aware of the World Bank Group's Access to Information Policies under whi Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? 165 41 1 Yes 39 2 No 126 Sysmiss 41 Do you have reliable access to the Internet? Do you have reliable access to the Internet? 167 39 1 Yes 162 2 No 5 Sysmiss 39 Do you use/have you used the World Bank Group website? Do you use/have you used the World Bank Group website? 164 42 1 Yes 132 2 No 32 Sysmiss 42 Do you currently consult the World Bank Group social media sites (e.g., blogs, F Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, Twitter, YouTube, and Flickr)? 165 41 1 Yes 46 2 No 119 Sysmiss 41 Which Internet connection do you use primarily when visiting a World Bank Group Which Internet connection do you use primarily when visiting a World Bank Group website? 160 46 1 High speed/WiFi 152 2 Dial-up 8 Sysmiss 46 I find the World Bank Group’s websites easy to navigate 135 71 1 Strongly disagree 2 3 5 4 3 5 17 6 12 7 22 8 31 9 19 10 Strongly agree 24 11 Don't know 0 Sysmiss 71 I find the information on the World Bank Group’s websites useful 135 71 1 Strongly disagree 1 3 3 4 2 5 13 6 10 7 16 8 29 9 30 10 Strongly agree 31 11 Don't know 0 Sysmiss 71 The World Bank Group’s social media channels (e.g., blogs, Facebook, Twitter, Yo 85 121 1 Strongly disagree 2 2 5 3 3 4 4 5 11 6 10 7 11 8 22 9 7 10 Strongly agree 10 11 Don't know 0 Sysmiss 121 When I need information from the World Bank Group I know how to find it (e.g., w 138 68 1 Strongly disagree 2 2 3 3 6 4 5 5 13 6 13 7 16 8 26 9 22 10 Strongly agree 32 11 Don't know 0 Sysmiss 68 The World Bank Group is responsive to my information requests and inquiries 108 98 1 Strongly disagree 0 2 2 3 2 4 5 5 8 6 11 7 8 8 20 9 20 10 Strongly agree 32 11 Don't know 0 Sysmiss 98 Which of the following best describes your current position? Which of the following best describes your current position? (Select only ONE response) 200 6 1 Office of the President, Prime Minister 5 2 Office of Minister 8 3 Office of Parliamentarian 1 4 Employee of a Ministry, Ministerial Department or Implementation Agency 43 5 PMU/Consultant/Contractor working on World Bank Group supported project 16 6 Local Government Office or Staff 21 7 Bilateral/Multilateral Agency 14 8 Private Sector Organization 9 9 Private Foundation 1 10 Financial Sector/Private Bank 16 11 NGO/Community Based Organization 14 12 Media 22 13 Independent Government Institution 7 14 Trade Union 5 15 Faith-Based Group 0 16 Youth Group 1 17 Academia/Research Institute/Think Tank 16 18 Judiciary Branch 0 19 Other 1 Sysmiss 6 Please identify the primary specialization of your work. Please identify the primary specialization of your work. (Select only ONE response) 200 6 1 Water 3 2 Social protection and labor 11 3 Fragility, conflict and violence 0 4 Environment and natural resources 4 5 Public-private partnerships 1 6 Education 20 7 Health, nutrition, and population 0 8 Energy and extractives 7 9 Macroeconomics and fiscal management 25 10 Trade and competitiveness 15 11 Finance and markets 30 12 Gender 1 13 Transport and ICT 11 14 Urban, rural, and social development 10 15 Governance 6 16 Poverty 4 17 Jobs 3 18 Agriculture 2 19 Climate Change 1 20 Generalist (specialized in multiple sectors) 24 21 Other 22 Sysmiss 6 Currently, do you professionally collaborate/work with the World Bank Group (IBR Currently, do you professionally collaborate/work with the World Bank Group (IBRD, IFC, or MIGA) in your country? 199 7 1 Yes 128 2 No 71 Sysmiss 7 Which of the following agencies of the World Bank Group do you primarily engage Which of the following agencies of the World Bank Group do you primarily engage with in Macedonia? (Select only ONE response) 176 30 1 The World Bank (IBRD) 147 2 The International Finance Corporation (IFC) 12 3 The Multilateral Investment Guarantee Agency (MIGA) 0 4 Other 17 Sysmiss 30 Do your projects involve both the World Bank and the IFC? Do your projects involve both the World Bank and the IFC? If YES please go to Question H6; If NO please go to H7 196 10 1 Yes 74 2 No 122 Sysmiss 10 If yes, what was your view of how the two institutions work together in Macedoni 74 132 1 The two institutions work well together 36 2 The way the two institutions work together needs improvement 20 3 The two institutions do not work well together 1 4 Don't know 17 Sysmiss 132 Observer (i.e., follow in media, discuss in informal conversations, etc.) 200 6 0 164 1 36 Sysmiss 6 Use World Bank Group reports/data 200 6 0 129 1 71 Sysmiss 6 Engage in World Bank Group related/sponsored events/activities 200 6 0 150 1 50 Sysmiss 6 Collaborate as part of my professional duties 200 6 0 107 1 93 Sysmiss 6 Use World Bank Group website for information, data, research, etc. 200 6 0 156 1 44 Sysmiss 6 What’s your gender? What’s your gender? 204 2 1 Female 109 2 Male 95 Sysmiss 2 Which best represents your geographic location? Which best represents your geographic location? 204 2 1 Skopje 167 2 Outside Skopje 37 Sysmiss 2 Which of the following best describes your current position? Which of the following best describes your current position? (Select only ONE response) 200 6 1 Office of the President/Prime Minister/Minister 13 2 Employee of a Ministry 43 3 PMU/Consultant on WBG-supported Project 16 4 Local Government 21 5 Bilateral/Multilateral Agency 14 6 Private Sector/Financial Sector/Private Bank 25 7 cso 21 8 Media 22 9 Academia/Research Institute/Think Tank 16 10 Other 9 Sysmiss 6