MYS_2019_WBCS_v01_M -- DDI_MYS_2019_WBCS_v01_M_WB Development Data Group Corporate Communications 2019-09-06 Nesstar Publisher Version 01 (September 2019) MYS_2019_WBCS_v01_M -- -- World Bank Group Country Survey 2019 WBCS 2019 MYS_2019_WBCS_v01_M Public Opinion Research Group Nesstar Publisher World Bank Group Svetlana Markova Dania Mendoza Country Opinion Survey The World Bank Group Country Opinion Survey Program systematically measures and tracks the perceptions of the World Bank's clients, partners, and other stakeholders across the globe in client countries. The Public Opinion Research Group surveyed 29 countries in FY2012 (July 2011-June 2012), 41 countries in FY2013 (July 2012-June 2013), 42 countries in FY2014 (July 2013-June 2014), 35 countries in FY2015 (July 2014-June 2015), 45 countries in FY2016 (July 2015-June 2016), 35 countries in FY2017 (July 2016-June 2017), and 39 countries in FY2018 (July 2017-June 2018). In FY2019, surveys were conducted in 42 countries. Nearly all of the World Bank Group's client countries are surveyed in every three year cycle. Malaysia Stakeholders of the World Bank Group in Malaysia. Opinion leaders from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society. Sample survey data [ssd] Frost and Sullivan GIC Malaysia PLC From March through May 2019, 1,753 stakeholders of the WBG in Malaysia were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the Prime Minister; office of a Minister; office of a Parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of projects or consultants/contractors working on WBG-supported projects/programs; local governments; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs and community-based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; and judiciary branch. Internet [int] The questionnaire is in English and it is provided as related material. The results of this year's Country Survey were compared to those of the Country Survey conducted in FY '16 (response rate was 30%, N = 258). The data were weighted to reach similar stakeholder compositions across both survey years, allowing for more statistically reliable comparisons. Note, stakeholders who identified themselves as “Other” in the stakeholder category options were not included in these comparisons. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY '16 COS report and the non-weighted data presented in this report. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix E (Report, see page 72) in the Related Documentation. 21% The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. malaysia_cos_fy19_datafile_final_.NSDstat Data collected from Malaysia World Bank Group Country Survey 2019 360 184 Nesstar 200801 id 360 0 101 460 Survey completion method 360 0 2 2 1 Paper 0 2 Online 360 When you think about the future in Malaysia, are you … ? When you think about the future in Malaysia, are you … ? 348 12 1 Very pessimistic 9 2 Somewhat pessimistic 76 3 Somewhat optimistic 185 4 Very optimistic 78 -99 1 5 Not sure 11 Do you think that economic opportunity for citizens in Malaysia is … ? Do you think that economic opportunity for citizens in Malaysia is … ? 359 1 1 Increasing 147 2 Decreasing 76 3 Staying about the same 136 -99 1 Social protection (e.g., pensions, targeted social assistance) Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 315 1 45 Transport (e.g., roads, bridges, transportation) Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 323 1 37 Public sector governance/ reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 205 1 155 Global/regional integration Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 335 1 25 Women’s economic opportunities Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 342 1 18 Domestic private sector development Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 332 1 28 Foreign direct investment Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 321 1 39 Water and sanitation Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 354 1 6 Anti corruption Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 250 1 110 Job creation/employment Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 226 1 134 Rural development Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 325 1 35 Financial markets Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 325 1 35 Urban development Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 341 1 19 Environmental sustainability Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 301 1 59 Income inequality Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 250 1 110 Health Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 329 1 31 Quality of education Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 181 1 179 Poverty reduction Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 307 1 53 Energy Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 353 1 7 Cost of living Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 205 1 155 Climate change (e.g., mitigation, adaptation) Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 322 1 38 Trade and exports Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 317 1 43 Crime and violence Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 313 1 47 Economic growth Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 200 1 160 Law and justice (e.g., judicial system) Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 1 0 313 1 47 Regulatory framework Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 322 1 38 Natural resource management (e.g., oil, gas, mining) Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 340 1 20 Disaster management Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 356 1 4 Information and communications technology Listed below are a number of economic and social development priorities in Malaysia. Choose no more than FIVE) 360 0 0 324 1 36 Political pressures and obstacles Choose no more than TWO) 352 8 0 1 0 210 1 142 -99 1 Sysmiss 7 Inadequate level of private sector participation Choose no more than TWO) 352 8 0 1 0 313 1 39 -99 1 Sysmiss 7 Inadequate level of citizen/civil society participation Choose no more than TWO) 352 8 0 1 0 309 1 43 -99 1 Sysmiss 7 Reforms are not well thought out in light of country challenges Choose no more than TWO) 352 8 0 1 0 265 1 87 -99 1 Sysmiss 7 Poor coordination within the government Choose no more than TWO) 352 8 0 1 0 230 1 122 -99 1 Sysmiss 7 Inadequate level of government accountability Choose no more than TWO) 352 8 0 1 0 289 1 63 -99 1 Sysmiss 7 Inadequate level of capacity in the government Choose no more than TWO) 352 8 0 1 0 290 1 62 -99 1 Sysmiss 7 Corruption Choose no more than TWO) 352 8 0 1 0 251 1 101 -99 1 Sysmiss 7 Private sector involvement and/or influence Choose no more than TWO) 352 8 0 1 0 330 1 22 -99 1 Sysmiss 7 Other Choose no more than TWO) 352 8 0 1 0 344 1 8 -99 1 Sysmiss 7 The national/federal government 336 24 1 10 1 To no degree at all 2 2 5 3 13 4 30 5 37 6 60 7 77 8 66 9 33 10 To a very significant degree 13 -99 2 11 Don't know 0 Sysmiss 22 The World Bank Group 312 48 1 10 1 To no degree at all 2 2 5 3 5 4 20 5 43 6 34 7 60 8 77 9 53 10 To a very significant degree 13 -99 8 11 Don't know 18 Sysmiss 22 The International Monetary Fund 307 53 1 10 1 To no degree at all 6 2 11 3 20 4 28 5 54 6 48 7 53 8 49 9 33 10 To a very significant degree 5 -99 6 11 Don't know 25 Sysmiss 22 UN 307 53 1 10 1 To no degree at all 7 2 14 3 14 4 17 5 58 6 35 7 67 8 55 9 31 10 To a very significant degree 9 -99 18 11 Don't know 13 Sysmiss 22 Malaysia’s Central Bank 330 30 3 10 1 To no degree at all 0 3 2 4 15 5 19 6 29 7 56 8 96 9 79 10 To a very significant degree 34 -99 6 11 Don't know 2 Sysmiss 22 International private sector 314 46 1 10 1 To no degree at all 4 2 10 3 17 4 18 5 52 6 50 7 71 8 60 9 25 10 To a very significant degree 7 -99 16 11 Don't know 8 Sysmiss 22 Domestic private sector 324 36 1 10 1 To no degree at all 4 2 6 3 14 4 26 5 47 6 71 7 72 8 62 9 16 10 To a very significant degree 6 -99 10 11 Don't know 4 Sysmiss 22 International civil society (e.g., NGOs, CBOs) 318 42 1 10 1 To no degree at all 5 2 6 3 10 4 29 5 48 6 63 7 59 8 69 9 24 10 To a very significant degree 5 -99 12 11 Don't know 8 Sysmiss 22 Domestic civil society (e.g., NGOs, CBOs) 325 35 1 10 1 To no degree at all 2 2 3 3 9 4 22 5 43 6 69 7 75 8 69 9 24 10 To a very significant degree 9 -99 9 11 Don't know 4 Sysmiss 22 Domestic traditional media and their web presence (e.g., newspapers, TV stations, radio) 323 37 1 10 1 To no degree at all 4 2 11 3 20 4 39 5 67 6 70 7 54 8 38 9 14 10 To a very significant degree 6 -99 11 11 Don't know 4 Sysmiss 22 International media and their web presence 322 38 1 10 1 To no degree at all 5 2 7 3 22 4 38 5 48 6 57 7 76 8 47 9 16 10 To a very significant degree 6 -99 9 11 Don't know 7 Sysmiss 22 Web based media (i.e., blogs, social media, other web-based news and information sources) 318 42 1 10 1 To no degree at all 10 2 21 3 23 4 37 5 59 6 61 7 49 8 28 9 22 10 To a very significant degree 8 -99 13 11 Don't know 7 Sysmiss 22 Human development (e.g., health, education, and social protection) 333 27 1 5 1 Getting much worse 5 2 Getting somewhat worse 49 3 Staying the same 110 4 Getting somewhat better 148 5 Getting much better 21 -99 2 Sysmiss 25 Equal opportunity for girls and boys, men and women 333 27 1 5 1 Getting much worse 1 2 Getting somewhat worse 25 3 Staying the same 124 4 Getting somewhat better 147 5 Getting much better 36 -99 2 Sysmiss 25 Growing Malaysia’s economy in a way that leads to jobs and employment 332 28 1 5 1 Getting much worse 9 2 Getting somewhat worse 64 3 Staying the same 141 4 Getting somewhat better 107 5 Getting much better 11 -99 3 Sysmiss 25 The gap between the rich and the poor 331 29 1 5 1 Getting much worse 41 2 Getting somewhat worse 126 3 Staying the same 112 4 Getting somewhat better 48 5 Getting much better 4 -99 4 Sysmiss 25 Making government more effective 333 27 1 5 1 Getting much worse 8 2 Getting somewhat worse 45 3 Staying the same 120 4 Getting somewhat better 142 5 Getting much better 18 -99 2 Sysmiss 25 Anti-corruption 334 26 1 5 1 Getting much worse 6 2 Getting somewhat worse 21 3 Staying the same 93 4 Getting somewhat better 184 5 Getting much better 30 -99 1 Sysmiss 25 Attracting new sources of foreign investment 333 27 1 5 1 Getting much worse 13 2 Getting somewhat worse 49 3 Staying the same 147 4 Getting somewhat better 105 5 Getting much better 19 -99 2 Sysmiss 25 Climate change Choose no more than TWO) 331 29 0 1 0 305 1 26 -99 1 Sysmiss 28 Terrorism Choose no more than TWO) 331 29 0 1 0 318 1 13 -99 1 Sysmiss 28 Migrants and refugees Choose no more than TWO) 331 29 0 1 0 278 1 53 -99 1 Sysmiss 28 Jobs/employment Choose no more than TWO) 331 29 0 1 0 219 1 112 -99 1 Sysmiss 28 Trade constraints Choose no more than TWO) 331 29 0 1 0 245 1 86 -99 1 Sysmiss 28 The gap between the rich and the poor Choose no more than TWO) 331 29 0 1 0 222 1 109 -99 1 Sysmiss 28 Environmental degradation Choose no more than TWO) 331 29 0 1 0 280 1 51 -99 1 Sysmiss 28 Fragility in Malaysia or neighboring countries Choose no more than TWO) 331 29 0 1 0 306 1 25 -99 1 Sysmiss 28 Technology based disruption Choose no more than TWO) 331 29 0 1 0 238 1 93 -99 1 Sysmiss 28 Geo political uncertainty Choose no more than TWO) 331 29 0 1 0 252 1 79 -99 1 Sysmiss 28 When thinking about development efforts in Malaysia, do you think that civil society (e.g., NGOs, CBOs) should … ? 325 35 1 Engage significantly less 3 2 Engage somewhat less 11 3 Engage somewhat more 94 4 Engage significantly more 185 5 Engage at the same level it does currently 20 6 Don't know 12 -99 1 Sysmiss 34 To what extent do you trust domestic private sector to engage in public service delivery in Malaysia? To what extent do you trust domestic private sector to engage in public service delivery in Malaysia? 304 56 1 To a very low degree 12 2 To a somewhat low degree 134 3 To a somewhat high degree 132 4 To a very high degree 26 -99 3 5 Don't know 19 Sysmiss 34 To what extent do you trust international private sector to engage in public service delivery in Malaysia? To what extent do you trust international private sector to engage in public service delivery in Malaysia? 300 60 1 To a very low degree 29 2 To a somewhat low degree 131 3 To a somewhat high degree 114 4 To a very high degree 26 -99 3 5 Don't know 23 Sysmiss 34 How familiar are you with the work of the World Bank Group in Malaysia? How familiar are you with the work of the World Bank Group in Malaysia? 324 36 1 10 1 Not familiar at all 11 2 9 3 21 4 18 5 46 6 62 7 62 8 63 9 21 10 Extremely familiar 11 -99 1 Sysmiss 35 Overall, please rate your impression of the World Bank Group’s effectiveness in Malaysia. Overall, please rate your impression of the World Bank Group's effectiveness in Malaysia. 302 58 1 10 1 Not effective at all 2 2 6 3 10 4 9 5 44 6 51 7 64 8 66 9 40 10 Very effective 10 -99 1 11 Don't know 22 Sysmiss 35 To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Malaysia achieve its development goals? To what extent do you believe the World Bank Group's staff is well prepared (e.g., skills and knowledge) to help Malaysia achieve its development goals? 282 78 2 10 1 To no degree at all 0 2 9 3 8 4 6 5 24 6 45 7 79 8 72 9 27 10 To a very significant degree 12 -99 3 11 Don't know 38 Sysmiss 37 Overall the World Bank Group currently plays a relevant role in Malaysia 297 63 1 10 1 Strongly disagree 1 2 5 3 13 4 16 5 36 6 42 7 70 8 76 9 27 10 Strongly agree 11 -99 4 11 Don't know 22 Sysmiss 37 The World Bank Group’s work is aligned with what I consider the development priorities for Malaysia 288 72 1 10 1 Strongly disagree 3 2 4 3 8 4 17 5 30 6 40 7 71 8 72 9 30 10 Strongly agree 13 -99 6 11 Don't know 29 Sysmiss 37 Responsiveness 264 96 1 10 1 To no degree at all 2 2 2 3 9 4 11 5 27 6 41 7 57 8 75 9 32 10 To a very significant degree 8 -99 6 11 Don't know 46 Sysmiss 44 Being inclusive 268 92 1 10 1 To no degree at all 4 2 4 3 3 4 15 5 26 6 35 7 73 8 63 9 33 10 To a very significant degree 12 -99 6 11 Don't know 42 Sysmiss 44 Openness (sharing data and other information) 279 81 1 10 1 To no degree at all 2 2 4 3 4 4 9 5 25 6 32 7 63 8 71 9 47 10 To a very significant degree 22 -99 6 11 Don't know 31 Sysmiss 44 Collaboration with the Government 268 92 1 10 1 To no degree at all 1 2 4 3 4 4 7 5 22 6 45 7 61 8 65 9 52 10 To a very significant degree 7 -99 7 11 Don't know 41 Sysmiss 44 Ease of access to the people at the World Bank Group who are making decisions important to my work 249 111 1 10 1 To no degree at all 3 2 5 3 9 4 19 5 20 6 36 7 55 8 44 9 45 10 To a very significant degree 13 -99 7 11 Don't know 60 Sysmiss 44 Collaboration with civil society 239 121 1 10 1 To no degree at all 2 2 4 3 10 4 15 5 34 6 41 7 50 8 50 9 27 10 To a very significant degree 6 -99 9 11 Don't know 68 Sysmiss 44 Staff accessibility 252 108 1 10 1 To no degree at all 2 2 4 3 11 4 15 5 25 6 41 7 59 8 56 9 34 10 To a very significant degree 5 -99 8 11 Don't know 56 Sysmiss 44 Collaboration with the private sector 225 135 2 10 1 To no degree at all 0 2 5 3 6 4 15 5 26 6 44 7 44 8 50 9 31 10 To a very significant degree 4 -99 8 11 Don't know 83 Sysmiss 44 Straightforwardness and honesty 258 102 1 10 1 To no degree at all 1 2 4 3 7 4 9 5 28 6 36 7 47 8 73 9 40 10 To a very significant degree 13 -99 9 11 Don't know 49 Sysmiss 44 Treating clients and stakeholders in Malaysia with respect 260 100 1 10 1 To no degree at all 1 2 6 3 2 4 6 5 19 6 33 7 42 8 76 9 54 10 To a very significant degree 21 -99 8 11 Don't know 48 Sysmiss 44 Being a long-term partner 261 99 1 10 1 To no degree at all 1 2 4 3 3 4 3 5 25 6 26 7 47 8 66 9 57 10 To a very significant degree 29 -99 7 11 Don't know 48 Sysmiss 44 Agenda setting influence 253 107 1 10 1 To no degree at all 2 2 10 3 5 4 11 5 26 6 33 7 54 8 55 9 44 10 To a very significant degree 13 -99 8 11 Don't know 55 Sysmiss 44 To what extent do you believe that Malaysia receives value for money from the World Bank Group’s technical advisory services through the Reimbursable Advisory Services (RAS)? To what extent do you believe that Malaysia receives value for money from the World Bank Group's technical advisory services through the Reimbursable Advisory Services (RAS)? 183 177 1 10 1 To no degree at all 1 2 5 3 6 4 7 5 28 6 25 7 39 8 51 9 17 10 To a very significant degree 4 -99 14 11 Don't know 114 Sysmiss 49 Too influenced by developed countries Choose no more than TWO 307 53 0 1 0 220 1 87 -99 4 Sysmiss 49 Not collaborating enough with stakeholders outside the Government Choose no more than TWO 307 53 0 1 0 224 1 83 -99 4 Sysmiss 49 Not enough public disclosure of its work Choose no more than TWO 307 53 0 1 0 210 1 97 -99 4 Sysmiss 49 Arrogant in its approach Choose no more than TWO 307 53 0 1 0 293 1 14 -99 4 Sysmiss 49 Understaffed Choose no more than TWO 307 53 0 1 0 293 1 14 -99 4 Sysmiss 49 Not client focused Choose no more than TWO 307 53 0 1 0 294 1 13 -99 4 Sysmiss 49 Not willing to honestly criticize policies and reform efforts in the country Choose no more than TWO 307 53 0 1 0 218 1 89 -99 4 Sysmiss 49 Staff too inaccessible Choose no more than TWO 307 53 0 1 0 296 1 11 -99 4 Sysmiss 49 Imposing technocratic solutions without regard to political realities Choose no more than TWO 307 53 0 1 0 267 1 40 -99 4 Sysmiss 49 World Bank Group’s processes too slow (e.g., too bureaucratic in its operational policies and procedures) Choose no more than TWO 307 53 0 1 0 290 1 17 -99 4 Sysmiss 49 Other Choose no more than TWO 307 53 0 1 0 294 1 13 -99 4 Sysmiss 49 Don’t know Choose no more than TWO 307 53 0 1 0 260 1 47 -99 4 Sysmiss 49 Parliament Choose no more than TWO 308 52 0 1 0 235 1 73 -99 2 Sysmiss 50 Media Choose no more than TWO 308 52 0 1 0 272 1 36 -99 2 Sysmiss 50 Local Government Choose no more than TWO 308 52 0 1 0 214 1 94 -99 2 Sysmiss 50 Private sector Choose no more than TWO 308 52 0 1 0 216 1 92 -99 2 Sysmiss 50 Academia/think tanks/research institutes Choose no more than TWO 308 52 0 1 0 187 1 121 -99 2 Sysmiss 50 NGOs Choose no more than TWO 308 52 0 1 0 244 1 64 -99 2 Sysmiss 50 Youth/university groups Choose no more than TWO 308 52 0 1 0 241 1 67 -99 2 Sysmiss 50 Faith based organizations Choose no more than TWO 308 52 0 1 0 294 1 14 -99 2 Sysmiss 50 Other Choose no more than TWO 308 52 0 1 0 297 1 11 -99 2 Sysmiss 50 Don’t know Choose no more than TWO 308 52 0 1 0 295 1 13 -99 2 Sysmiss 50 How familiar are you with the work of the WBG Global Knowledge and Research Hub in Malaysia? The World Bank Group (WBG) Global Knowledge and Research Hub in Malaysia opened in March 2016 with the following goals: 1) to help Malaysia share its development experiences to other countries; 2) to carry out new and innovative global research through the Kuala Lumpur-based teams from the Word Bank Group Global Research and Indicators Group, while at the same time support the country's efforts to build its own research capacity; 3) to provide analytical and advisory services to the Malaysian government to support Malaysia's efforts to reach developed nation status. How familiar are you with the work of the WBG Global Knowledge and Research Hub in Malaysia? If rating "3" or less is selected, please go to Question D1 308 52 1 10 1 Not familiar at all 34 2 18 3 27 4 18 5 39 6 41 7 52 8 50 9 21 10 Extremely familiar 8 -99 1 Sysmiss 51 How frequently do you interact (e.g., refer to website or Facebook page, attend an event, have a meeting, email or speak to staff) with the WBG Global Knowledge and Research Hub in Malaysia? The World Bank Group (WBG) Global Knowledge and Research Hub in Malaysia opened in March 2016 with the following goals: 1) to help Malaysia share its development experiences to other countries; 2) to carry out new and innovative global research through the Kuala Lumpur-based teams from the Word Bank Group Global Research and Indicators Group, while at the same time support the country's efforts to build its own research capacity; 3) to provide analytical and advisory services to the Malaysian government to support Malaysia's efforts to reach developed nation status. How frequently do you interact (e.g., refer to website or Facebook page, attend an event, have a meeting, email or speak to staff) with the WBG Global Knowledge and Research Hub in Malaysia? Select only ONE response 229 131 1 5 1 Weekly 16 2 Monthly 39 3 A few times a year 100 4 Rarely 60 5 Never 14 -99 1 Sysmiss 130 Provides opportunity for Malaysia to share more broadly its knowledge with developing countries The World Bank Group (WBG) Global Knowledge and Research Hub in Malaysia opened in March 2016 with the following goals: 1) to help Malaysia share its development experiences to other countries; 2) to carry out new and innovative global research through the Kuala Lumpur-based teams from the Word Bank Group Global Research and Indicators Group, while at the same time support the country's efforts to build its own research capacity; 3) to provide analytical and advisory services to the Malaysian government to support Malaysia's efforts to reach developed nation status. 210 150 2 10 1 To no degree at all 0 2 1 3 4 4 6 5 20 6 24 7 46 8 68 9 32 10 To a very significant degree 9 -99 1 11 Don't know 19 Sysmiss 130 Helps Malaysia strengthen its research capacity The World Bank Group (WBG) Global Knowledge and Research Hub in Malaysia opened in March 2016 with the following goals: 1) to help Malaysia share its development experiences to other countries; 2) to carry out new and innovative global research through the Kuala Lumpur-based teams from the Word Bank Group Global Research and Indicators Group, while at the same time support the country's efforts to build its own research capacity; 3) to provide analytical and advisory services to the Malaysian government to support Malaysia's efforts to reach developed nation status. 216 144 2 10 1 To no degree at all 0 2 2 3 6 4 5 5 24 6 26 7 43 8 64 9 35 10 To a very significant degree 11 -99 1 11 Don't know 13 Sysmiss 130 Helps Malaysia’s efforts to reach developed nation status The World Bank Group (WBG) Global Knowledge and Research Hub in Malaysia opened in March 2016 with the following goals: 1) to help Malaysia share its development experiences to other countries; 2) to carry out new and innovative global research through the Kuala Lumpur-based teams from the Word Bank Group Global Research and Indicators Group, while at the same time support the country's efforts to build its own research capacity; 3) to provide analytical and advisory services to the Malaysian government to support Malaysia's efforts to reach developed nation status. 206 154 1 10 1 To no degree at all 1 2 2 3 2 4 16 5 24 6 40 7 35 8 43 9 34 10 To a very significant degree 9 -99 3 11 Don't know 21 Sysmiss 130 Are timely The World Bank Group (WBG) Global Knowledge and Research Hub in Malaysia opened in March 2016 with the following goals: 1) to help Malaysia share its development experiences to other countries; 2) to carry out new and innovative global research through the Kuala Lumpur-based teams from the Word Bank Group Global Research and Indicators Group, while at the same time support the country's efforts to build its own research capacity; 3) to provide analytical and advisory services to the Malaysian government to support Malaysia's efforts to reach developed nation status. 206 154 2 10 1 To no degree at all 0 2 3 4 5 5 11 6 32 7 55 8 54 9 37 10 To a very significant degree 9 -99 4 11 Don't know 19 Sysmiss 131 Include appropriate level of stakeholder involvement during preparation The World Bank Group (WBG) Global Knowledge and Research Hub in Malaysia opened in March 2016 with the following goals: 1) to help Malaysia share its development experiences to other countries; 2) to carry out new and innovative global research through the Kuala Lumpur-based teams from the Word Bank Group Global Research and Indicators Group, while at the same time support the country's efforts to build its own research capacity; 3) to provide analytical and advisory services to the Malaysian government to support Malaysia's efforts to reach developed nation status. 192 168 2 10 1 To no degree at all 0 2 4 3 2 4 10 5 20 6 32 7 40 8 56 9 24 10 To a very significant degree 4 -99 2 11 Don't know 35 Sysmiss 131 Lead to practical solutions The World Bank Group (WBG) Global Knowledge and Research Hub in Malaysia opened in March 2016 with the following goals: 1) to help Malaysia share its development experiences to other countries; 2) to carry out new and innovative global research through the Kuala Lumpur-based teams from the Word Bank Group Global Research and Indicators Group, while at the same time support the country's efforts to build its own research capacity; 3) to provide analytical and advisory services to the Malaysian government to support Malaysia's efforts to reach developed nation status. 201 159 1 10 1 To no degree at all 1 2 4 3 3 4 7 5 26 6 40 7 59 8 40 9 15 10 To a very significant degree 6 -99 4 11 Don't know 24 Sysmiss 131 Are accessible (well written and easy to understand) The World Bank Group (WBG) Global Knowledge and Research Hub in Malaysia opened in March 2016 with the following goals: 1) to help Malaysia share its development experiences to other countries; 2) to carry out new and innovative global research through the Kuala Lumpur-based teams from the Word Bank Group Global Research and Indicators Group, while at the same time support the country's efforts to build its own research capacity; 3) to provide analytical and advisory services to the Malaysian government to support Malaysia's efforts to reach developed nation status. 216 144 2 10 1 To no degree at all 0 2 2 3 1 4 3 5 18 6 28 7 41 8 67 9 43 10 To a very significant degree 13 -99 2 11 Don't know 11 Sysmiss 131 Are source of relevant information on global good practices The World Bank Group (WBG) Global Knowledge and Research Hub in Malaysia opened in March 2016 with the following goals: 1) to help Malaysia share its development experiences to other countries; 2) to carry out new and innovative global research through the Kuala Lumpur-based teams from the Word Bank Group Global Research and Indicators Group, while at the same time support the country's efforts to build its own research capacity; 3) to provide analytical and advisory services to the Malaysian government to support Malaysia's efforts to reach developed nation status. 213 147 3 10 1 To no degree at all 0 3 1 4 5 5 18 6 22 7 35 8 73 9 37 10 To a very significant degree 22 -99 3 11 Don't know 13 Sysmiss 131 Are adequately disseminated The World Bank Group (WBG) Global Knowledge and Research Hub in Malaysia opened in March 2016 with the following goals: 1) to help Malaysia share its development experiences to other countries; 2) to carry out new and innovative global research through the Kuala Lumpur-based teams from the Word Bank Group Global Research and Indicators Group, while at the same time support the country's efforts to build its own research capacity; 3) to provide analytical and advisory services to the Malaysian government to support Malaysia's efforts to reach developed nation status. 204 156 2 10 1 To no degree at all 0 2 2 3 4 4 8 5 27 6 36 7 46 8 49 9 20 10 To a very significant degree 12 -99 4 11 Don't know 21 Sysmiss 131 Other The World Bank Group (WBG) Global Knowledge and Research Hub in Malaysia opened in March 2016 with the following goals: 1) to help Malaysia share its development experiences to other countries; 2) to carry out new and innovative global research through the Kuala Lumpur-based teams from the Word Bank Group Global Research and Indicators Group, while at the same time support the country's efforts to build its own research capacity; 3) to provide analytical and advisory services to the Malaysian government to support Malaysia's efforts to reach developed nation status. 32 328 1 10 1 To no degree at all 2 4 3 5 6 6 6 7 4 8 7 9 2 10 To a very significant degree 2 -99 169 11 Don't know 28 Sysmiss 131 Innovation and productivity The World Bank Group (WBG) Global Knowledge and Research Hub in Malaysia opened in March 2016 with the following goals: 1) to help Malaysia share its development experiences to other countries; 2) to carry out new and innovative global research through the Kuala Lumpur-based teams from the Word Bank Group Global Research and Indicators Group, while at the same time support the country's efforts to build its own research capacity; 3) to provide analytical and advisory services to the Malaysian government to support Malaysia's efforts to reach developed nation status. Choose no more than TWO 226 134 0 1 0 71 1 155 -99 2 Sysmiss 132 Human capital quality (education, skills, nutrition, health) The World Bank Group (WBG) Global Knowledge and Research Hub in Malaysia opened in March 2016 with the following goals: 1) to help Malaysia share its development experiences to other countries; 2) to carry out new and innovative global research through the Kuala Lumpur-based teams from the Word Bank Group Global Research and Indicators Group, while at the same time support the country's efforts to build its own research capacity; 3) to provide analytical and advisory services to the Malaysian government to support Malaysia's efforts to reach developed nation status. Choose no more than TWO 226 134 0 1 0 42 1 184 -99 2 Sysmiss 132 Green growth The World Bank Group (WBG) Global Knowledge and Research Hub in Malaysia opened in March 2016 with the following goals: 1) to help Malaysia share its development experiences to other countries; 2) to carry out new and innovative global research through the Kuala Lumpur-based teams from the Word Bank Group Global Research and Indicators Group, while at the same time support the country's efforts to build its own research capacity; 3) to provide analytical and advisory services to the Malaysian government to support Malaysia's efforts to reach developed nation status. Choose no more than TWO 226 134 0 1 0 192 1 34 -99 2 Sysmiss 132 Fiscal stability The World Bank Group (WBG) Global Knowledge and Research Hub in Malaysia opened in March 2016 with the following goals: 1) to help Malaysia share its development experiences to other countries; 2) to carry out new and innovative global research through the Kuala Lumpur-based teams from the Word Bank Group Global Research and Indicators Group, while at the same time support the country's efforts to build its own research capacity; 3) to provide analytical and advisory services to the Malaysian government to support Malaysia's efforts to reach developed nation status. Choose no more than TWO 226 134 0 1 0 186 1 40 -99 2 Sysmiss 132 Infrastructure development The World Bank Group (WBG) Global Knowledge and Research Hub in Malaysia opened in March 2016 with the following goals: 1) to help Malaysia share its development experiences to other countries; 2) to carry out new and innovative global research through the Kuala Lumpur-based teams from the Word Bank Group Global Research and Indicators Group, while at the same time support the country's efforts to build its own research capacity; 3) to provide analytical and advisory services to the Malaysian government to support Malaysia's efforts to reach developed nation status. Choose no more than TWO 226 134 0 1 0 198 1 28 -99 2 Sysmiss 132 In Malaysia, to what extent do you believe that the World Bank Group’s knowledge work and activities are adaptable to Malaysia’s specific development challenges and country circumstances? In Malaysia, to what extent do you believe that the World Bank Group's knowledge work and activities are adaptable to Malaysia's specific development challenges and country circumstances? 270 90 1 10 1 To no degree at all 3 2 4 3 8 4 17 5 23 6 49 7 67 8 69 9 21 10 To a very significant degree 9 -99 5 11 Don't know 32 Sysmiss 53 Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 270 90 1 10 1 Very low technical quality 4 2 1 3 3 4 8 5 25 6 28 7 55 8 85 9 48 10 Very high technical quality 13 -99 3 11 Don't know 34 Sysmiss 53 Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to your country? Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to your country? 267 93 1 10 1 Not significant at all 3 2 5 3 6 4 13 5 30 6 48 7 55 8 72 9 29 10 Very significant 6 -99 1 11 Don't know 37 Sysmiss 55 To what extent do you agree that the World Bank Group meets Malaysia’s needs for knowledge services (e.g., research, analysis, data, and technical assistance)? To what extent do you agree that the World Bank Group meets Malaysia's needs for knowledge services (e.g., research, analysis, data, and technical assistance)? 270 90 1 10 1 Strongly disagree 1 2 5 3 10 4 12 5 35 6 40 7 65 8 63 9 34 10 Strongly agree 5 11 Don't know 35 Sysmiss 55 Improve the quality of its experts as related to Malaysia’s specific challenges Choose no more than TWO 303 57 0 1 0 211 1 92 -99 1 Sysmiss 56 Increase availability of fee-based analytics and advisory services Choose no more than TWO 303 57 0 1 0 276 1 27 -99 1 Sysmiss 56 Focus primarily on advocacy issues Choose no more than TWO 303 57 0 1 0 266 1 37 -99 1 Sysmiss 56 Reach out more to groups outside of government Choose no more than TWO 303 57 0 1 0 162 1 141 -99 1 Sysmiss 56 Ensure greater selectivity in its work Choose no more than TWO 303 57 0 1 0 288 1 15 -99 1 Sysmiss 56 Provide more adequate data/knowledge/statistics/figures on Malaysia’s economy Choose no more than TWO 303 57 0 1 0 164 1 139 -99 1 Sysmiss 56 Offer more innovative financial products Choose no more than TWO 303 57 0 1 0 283 1 20 -99 1 Sysmiss 56 Offer more innovative knowledge services Choose no more than TWO 303 57 0 1 0 218 1 85 -99 1 Sysmiss 56 Work faster Choose no more than TWO 303 57 0 1 0 295 1 8 -99 1 Sysmiss 56 Other Choose no more than TWO 303 57 0 1 0 290 1 13 -99 1 Sysmiss 56 Social media (e.g., Facebook, blogs, Twitter, YouTube, Flickr) Choose no more than TWO 298 62 0 1 0 206 1 92 -99 6 Sysmiss 56 International newspapers Choose no more than TWO 298 62 0 1 0 258 1 40 -99 6 Sysmiss 56 Local radio Choose no more than TWO 298 62 0 1 0 278 1 20 -99 6 Sysmiss 56 International radio Choose no more than TWO 298 62 0 1 0 295 1 3 -99 6 Sysmiss 56 Local television Choose no more than TWO 298 62 0 1 0 281 1 17 -99 6 Sysmiss 56 International television Choose no more than TWO 298 62 0 1 0 283 1 15 -99 6 Sysmiss 56 Local newspapers Choose no more than TWO 298 62 0 1 0 175 1 123 -99 6 Sysmiss 56 Internet Choose no more than TWO 298 62 0 1 0 100 1 198 -99 6 Sysmiss 56 Periodicals Choose no more than TWO 298 62 0 1 0 253 1 45 -99 6 Sysmiss 56 Other Choose no more than TWO 298 62 0 1 0 279 1 19 -99 6 Sysmiss 56 Direct contact with World Bank Group (i.e., face to face meetings/discussions) Choose no more than TWO) 298 62 0 1 0 237 1 61 -99 6 Sysmiss 56 Mobile phones Choose no more than TWO) 298 62 0 1 0 286 1 12 -99 6 Sysmiss 56 World Bank Group’s seminars/workshops/ conferences Choose no more than TWO) 298 62 0 1 0 184 1 114 -99 6 Sysmiss 56 World Bank Group’s publications and other written materials Choose no more than TWO) 298 62 0 1 0 179 1 119 -99 6 Sysmiss 56 World Bank Group’s website Choose no more than TWO) 298 62 0 1 0 222 1 76 -99 6 Sysmiss 56 Social media (e.g., Facebook, blogs, Twitter, YouTube, Flickr) Choose no more than TWO) 298 62 0 1 0 235 1 63 -99 6 Sysmiss 56 e-Newsletters Choose no more than TWO) 298 62 0 183 1 115 -99 6 Sysmiss 56 Other Choose no more than TWO) 298 62 0 291 1 7 -99 6 Sysmiss 56 Do you use/have you used the World Bank Group Malaysia website? Do you use/have you used the World Bank Group Malaysia website? 304 56 1 Yes 227 2 No 77 Sysmiss 56 Do you currently consult the World Bank Group Malaysia Facebook page? Do you currently consult the World Bank Group Malaysia Facebook page? 304 56 1 2 1 Yes 50 2 No 254 Sysmiss 56 Read, viewed or heard a story about the WBG in local media (newspaper, magazine, TV, radio) 297 63 1 Every few days 7 2 Every few weeks 72 3 Every few months 151 4 Not at all 67 -99 7 Sysmiss 56 Read, viewed or heard a story about the WBG in global media (newspaper, magazine, TV, radio) 297 63 1 4 1 Every few days 11 2 Every few weeks 66 3 Every few months 144 4 Not at all 76 -99 7 Sysmiss 56 Interacted with the WBG on Social Media (e.g. read a post or tweet, liked, commented, shared, retweeted) 298 62 1 4 1 Every few days 9 2 Every few weeks 30 3 Every few months 77 4 Not at all 182 -99 6 Sysmiss 56 Visited a WBG website (e.g. read a blog, used data) 297 63 1 4 1 Every few days 14 2 Every few weeks 66 3 Every few months 147 4 Not at all 70 -99 7 Sysmiss 56 Attended an event/conference hosted by the WBG 296 64 1 4 1 Every few days 2 2 Every few weeks 30 3 Every few months 185 4 Not at all 79 -99 8 Sysmiss 56 Watched a webinar or online event hosted by the WBG 296 64 1 4 1 Every few days 4 2 Every few weeks 14 3 Every few months 75 4 Not at all 203 -99 8 Sysmiss 56 Read some or all of a WBG research paper or publication 298 62 1 4 1 Every few days 13 2 Every few weeks 71 3 Every few months 159 4 Not at all 55 -99 6 Sysmiss 56 Met professionally with WBG staff 294 66 1 4 1 Every few days 6 2 Every few weeks 20 3 Every few months 150 4 Not at all 118 -99 10 Sysmiss 56 Read WBG email alerts/updates 298 62 1 Every few days 27 2 Every few weeks 75 3 Every few months 91 4 Not at all 105 -99 6 Sysmiss 56 Which of the following best describes your current affiliation? Which of the following best describes your current affiliation? Select only ONE response 356 4 1 Office of the Prime Minister 3 2 Office of Minister 19 3 Office of Parliamentarian 9 4 Employee of a Ministry, Ministerial Department or Implementa 63 5 PMU overseeing implementation of project/Consultant/Contract 2 6 Local Government Office or Staff 11 7 Bilateral/Multilateral Agency 20 8 Private Sector Organization 42 9 Private Foundation 4 10 Financial Sector/Private Bank 22 11 NGO/Community Based Organization 27 12 Media 31 13 Independent Government Institution 27 14 Trade Union 3 15 Faith-Based Group 1 16 Youth Group 2 17 Academia/Research Institute/Think Tank 57 18 Judiciary Branch 0 19 Other 13 -99 3 Sysmiss 1 Please identify the primary specialization of your work. Please identify the primary specialization of your work Select only ONE response 356 4 1 Water 2 2 Social protection and labor 11 3 Fragility, conflict and violence 3 4 Environment and natural resources 6 5 Public-private partnerships 5 6 Education 32 7 Health, nutrition, and population 12 8 Energy and extractives 5 9 Macroeconomics and fiscal management 40 10 Trade and competitiveness 30 11 Finance and markets 68 12 Gender 4 13 Transport and ICT 9 14 Urban, rural, and social development 16 15 Governance 23 16 Poverty 7 17 Jobs 7 18 Agriculture 4 19 Climate Change 3 20 Generalist (specialized in multiple sectors) 33 21 Other 36 -99 4 Observer (i.e., follow in media, discuss in informal conversations, etc.) Choose no more than TWO 355 5 0 1 0 254 1 101 -99 5 Use World Bank Group reports/data Choose no more than TWO 355 5 0 1 0 207 1 148 -99 5 Engage in World Bank Group related/sponsored events/activities Choose no more than TWO 355 5 0 1 0 210 1 145 -99 5 Collaborate as part of my professional duties Choose no more than TWO 355 5 0 1 0 270 1 85 -99 5 Use World Bank Group website for information, data, research, etc. Choose no more than TWO 355 5 0 1 0 239 1 116 -99 5 What’s your gender? 356 4 1 Female 154 2 Male 202 -99 4 Which best represents your geographic location? Which best represents your geographic location? 356 4 1 Greater Kuala Lumpur/Klang Valley 303 2 Other 53 -99 4