NPL_2013_ES_v01_M DDI_NPL_2013_ES_v01_M_WB

Enterprise Surveys

Data Development Group 2013-10-21 Nesstar Publisher First version of metadata and external resources description. Enterprise Survey 2013 ES 2013 NPL_2013_ES_v01_M World Bank Nesstar Publisher World Bank Department for International Development Enterprise Analysis Unit Enterprise Survey [en/oth] An Enterprise Survey is a firm-level survey of a representative sample of an economy's private sector. Firm-level surveys have been conducted since 1998 by different units within the World Bank. Since 2005-06, most data collection efforts have been centralized within the Enterprise Analysis Unit. The Enterprise Surveys are conducted across all geographic regions and cover small, medium, and large companies. The surveys are administered to a representative sample of firms in the non-agricultural formal private economy. Data is used to create indicators that benchmark the quality of the business and investment climate across countries. v01 Nepal National Regions covered are selected based on the number of establishments, contribution to employment, and value added. In most cases these regions are metropolitan areas and reflect the largest centers of economic activity in a country. The primary sampling unit of the study is the establishment. An establishment is a physical location where business is carried out and where industrial operations take place or services are provided. A firm may be composed of one or more establishments. For example, a brewery may have several bottling plants and several establishments for distribution. For the purposes of this survey an establishment must make its own financial decisions and have its own financial statements separate from those of the firm. An establishment must also have its own management and control over its payroll. The whole population, or universe of the study, is the non-agricultural economy. It comprises: all manufacturing sectors according to the group classification of ISIC Revision 3.1: (group D), construction sector (group F), services sector (groups G and H), and transport, storage, and communications sector (group I). Note that this definition excludes the following sectors: financial intermediation (group J), real estate and renting activities (group K, except sub-sector 72, IT, which was added to the population under study), and all public or utilities-sectors. Sample survey data [ssd] Solutions Consultant Pvt. Ltd Face-to-face [f2f] Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Nepal ES 2013 Implementation." Data entry and quality controls are implemented by the contractor and data is delivered to the World Bank in batches (typically 10%, 50% and 100%). These data deliveries are checked for logical consistency, out of range values, skip patterns, and duplicate entries. Problems are flagged by the World Bank and corrected by the implementing contractor through data checks, callbacks, and revisiting establishments. Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised. The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. Nepal-2013-full data-.NSDstat 482 303 Nesstar 200801 Nepal-female-managed-2013.NSDstat The dataset contains information from four interviews with female-managed businesses. A minimum quota of 60 female-managed businesses was provided as a part of the requirement by Department for International Development (DFID), one of project's co-founders. However, out of the total 482 establishments, only 56 were female managed, therefore, additional four female-managed businesses were interviewed. These additional four interviews with female-managed businesses are un-weighted and appear as a separate dataset in the Enterprise Surveys website data portal. 4 300 Nesstar 200801 Panel Vs. Fresh 482 0 1 Panel data 240 2 Fresh data 242 number 482 0 1010901057 3139801050 Questionnaire CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Questionnaire used in the interview. It is defined according to the screener sector of activity of the establishment 482 0 1 Manufacturing Firm 241 2 Retail Firm 118 3 Service Firm 123 Country Code CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Country: self-explanatory 482 0 96 Nepal 482 Language Of The Interview CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 482 0 1 Nepali 403 2 English 2 3 Both Nepali and English 77 Sampling Region CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 482 0 1 West 92 2 Central 340 3 East 50 Region Of The Establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Codification of a3x into regions of homogeneous regulation and or business environment conditions, for ex. into regional clusters 482 0 1 West 92 2 Central 340 3 East 50 is this city the official capital city? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Is this city the official capital city? 482 0 1 Yes 181 2 No 301 is this city the main business city? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Is this city the main business city? 482 0 1 Yes 380 2 No 102 Size Of Locality CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 482 0 2 City with population over 1 million 180 3 Over 250,000 to 1 million 136 4 50,000 to 250,000 165 5 Less than 50,000 1 Industry Sampling Sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 482 0 15 Food 41 16 Tobacco 3 17 Textiles 18 18 Garments 16 19 Leather 7 20 Wood 10 21 Paper 5 22 Publishing, printing and Recorded media 7 23 Refined petroleum products 0 24 Chemicals 8 25 Plastics & rubber 28 26 Non metallic mineral products 8 27 Basic metals 19 28 Fabricated metal products 27 29 Machinery and equipment (29 & 30) 6 30 1 31 Electronics (31 & 32) 8 33 Precision instruments 1 34 Transport machines (34 & 35) 2 36 Furniture 23 37 Recycling 3 45 Construction: Section F 0 50 Services of motor vehicles 13 51 Wholesale 12 52 Retail 120 55 Hotel and restaurants: Section H 67 60 Transport Section I:(60-64) 25 72 it 4 Industry Screener Sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Classification of the establishment's activity as defined by the screener questionnaire 482 0 15 Food 41 16 Tobacco 3 17 Textiles 16 18 Garments 19 19 Leather 6 20 Wood 13 21 Paper 3 22 Publishing, printing and Recorded media 10 23 Refined petroleum products 0 24 Chemicals 10 25 Plastics & rubber 27 26 Non metallic mineral products 10 27 Basic metals 22 28 Fabricated metal products 21 29 Machinery and equipment (29 & 30) 8 31 Electronics (31 & 32) 9 33 Precision instruments 0 34 Transport machines (34 & 35) 0 36 Furniture 22 37 Recycling 2 45 Construction: Section F 0 50 Services of motor vehicles 13 51 Wholesale 13 52 Retail 119 55 Hotel and restaurants: Section H 67 60 Transport Section I:(60-64) 24 72 it 4 Sector Match Between Screener Information And Sample Frame CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Sector match between screener information and sample frame Self-explanatory 482 0 1 Yes, screener and sample frame info match 441 2 No, screener and sample frame do not match but establishment still does activities that match sample frame 13 3 No, does not match 28 Sampling Size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Size of the establishment taken from the sample frame 482 0 0 Micro <5 0 1 Small >=5 and <=19 289 2 Medium >=20 and <=99 128 3 Large >=100 65 Screener Size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Size of the establishment as determined with the screener questionnaire 482 0 0 Micro <5 0 1 Small >=5 and <=19 286 2 Medium >=20 and <=99 147 3 Large >=100 49 Establishment Is Part Of A Large Firm CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Identifies establishments that are part of a larger firm 482 0 1 Yes 26 2 No, a firm on its own 456 Number Of Establishments In The Firm CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 482 0 1 456 2 12 3 4 4 4 5 3 6 1 7 1 10 1 Type Of Establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Type of establishment Identifies type of establishment for those that are part of larger firms 482 0 -7 Does not apply 456 1 HQ wihtout production and/or sales in this location 6 2 HQ with production and/or sales in this location 12 3 Establishment physically seperated from HQ and other establishments of the same firm 6 4 Establishment physically seperated from HQ but with other establishments of the same firm 2 Establishment's Financial Statements Prepared Separately from HQ Statements CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Are establishment's financial statements prepared separately from HQ's statements? Information taken from the screener questionnaire 482 0 -7 Does not apply 455 1 Yes 15 2 No 12 Are establishment's financial statements prepared seperately from HQs statements? Establishment's Financial Statements Separate from Other Establishments CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Are establishment's financial statements prepared separately from other establishments of the same firm? Information taken from the screener questionnaire 482 0 -7 Does not apply 455 1 Yes 15 2 No 12 Are establishment's financial statements prepared separately from other establishments of the same firm? If HQ, Financial Statements Independent Of The Rest Of Establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] If HQ, are financial statements independent from the rest of establishments? Information taken from the screener questionnaire 482 0 -7 Does not apply 456 1 Yes 14 2 No 12 Interviewer Number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Interviewer code Information taken from the screener questionnaire 482 0 10101 100602 Supervisor Number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Supervisor code Information taken from the screener questionnaire 482 0 1 273 2 209 Day CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Self-explanatory 482 0 1 12 2 15 3 12 4 9 5 13 6 9 7 11 8 16 9 10 10 17 11 5 12 4 13 19 14 11 15 11 16 15 17 36 18 33 19 26 20 22 21 18 22 20 23 24 24 21 25 21 26 19 27 10 28 16 29 8 30 9 31 10 Month CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Self-explanatory 482 0 1 1 2 47 3 96 4 235 5 94 6 9 Year 482 0 2013 482 Hour CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Self-explanatory 482 0 8 4 9 16 10 64 11 78 12 74 13 67 14 58 15 54 16 43 17 15 18 8 19 1 Minutes CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Self-explanatory 482 0 0 101 1 1 2 3 3 2 4 5 5 47 6 2 7 1 8 9 9 1 10 56 11 2 12 6 13 5 15 55 16 3 17 1 18 5 19 4 20 16 21 1 22 2 23 2 25 6 26 1 28 4 30 51 31 1 32 3 33 1 34 4 35 5 36 3 38 3 39 1 40 19 44 1 45 30 49 1 50 7 53 1 54 1 55 7 56 1 58 1 Legal Status of the Firm What is this firm‘s current legal status? If answer is 3 then SKIP TO B.2 482 0 -9 Don't know 0 1 Shareholding Co with shares trade in the stock market 4 2 Shareholding Co with non-traded shares or shares traded privately 235 3 Sole proprietorship 216 4 Partership 27 5 Limited parternership 0 6 Other 0 Other (Specify) 0 0 What Percentage Of This Firm Does The Largest Owner(s) Own? What percent of this firm does the largest owner or owners own? 482 0 -9 Don't know 3 15 2 17 2 18 2 20 5 22 1 23 1 25 16 28 2 30 4 31 1 32 1 33 12 34 3 35 3 36 1 40 14 45 4 50 59 51 1 55 4 60 10 65 1 70 5 74 1 75 3 80 9 85 1 89 1 90 1 95 1 99 1 100 307 What percentage of this firm does the largest owner or owners own (In percentage) % owned by Private Domestic Individuals, Companies Or Organizations SHOW CARD 482 0 -9 Don't know 0 1 1 20 2 25 1 40 3 50 1 55 1 60 1 70 1 80 1 99 1 100 469 % owned by Private Foreign Individuals, Companies Or Organizations SHOW CARD 482 0 -9 Don't know 0 0 472 20 1 45 1 50 1 60 3 75 1 80 2 99 1 % owned by Government/State SHOW CARD IF 100% TERMINATE 482 0 -9 Don't know 0 0 479 1 1 30 1 40 1 % owned by Other SHOW CARD 482 0 -9 Don't know 0 0 482 Amongst the owners of the firm, are there any females? Amongst the owners of the firm, are there any females? 482 0 -9 Don't know 0 1 Yes 99 2 No 383 What percentage of the firm is owned by females? 99 383 -9 Don't know 3 1 1 2 2 5 1 10 4 17 1 20 3 23 2 25 14 30 3 33 4 34 1 35 2 50 20 95 1 100 37 Sysmiss 383 Year Establishment Began Operations In what year did this establishment begin operations? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR 482 0 -9 Don't know 0 1952 1 1957 1 1959 2 1961 1 1963 1 1964 1 1965 1 1968 1 1971 2 1972 2 1973 1 1974 3 1975 3 1976 4 1977 4 1978 3 1979 3 1980 6 1981 7 1982 6 1983 4 1984 12 1985 10 1986 4 1987 7 1988 9 1989 6 1990 10 1991 7 1992 20 1993 8 1994 15 1995 22 1996 12 1997 19 1998 26 1999 25 2000 28 2001 19 2002 15 2003 21 2004 19 2005 21 2006 25 2007 29 2008 25 2009 6 2010 3 2011 1 2012 1 Number Of Full-Time Employees Of The Establishment When It Started Operations How many full-time employees did this establishment employ when it started operations? Please include all employees and managers The number of permanent, full-time employees for the time that the enterprise began operations should be provided. All employees and managers (including respondent) should be included. 482 0 -9 Don't know 13 1 10 2 43 3 50 4 52 5 54 6 31 7 17 8 18 9 6 10 38 11 1 12 17 13 4 14 4 15 19 16 3 17 7 18 1 19 2 20 15 21 1 22 2 23 2 24 3 25 14 28 3 30 4 32 3 33 1 35 2 36 1 37 1 38 1 39 2 40 8 42 1 45 2 50 9 55 1 60 2 65 1 68 1 80 1 100 1 110 1 115 1 150 4 200 2 1200 1 2500 1 How many full-time employees did this establishment employ when it started operations? Please include all employees and managers. Was Establishment Formally Registered When It Began Operations? Was this establishment formally registered when it began operations? 482 0 -9 Don't know 0 1 Yes 452 2 No 30 In What Year Was This Establishment Formally Registered? In what year was this establishment formally registered? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR. Year of registration refers to the year in which the establishment completed the registration as explained in B.6a. 482 0 -9 Don't know 0 -7 Never registered 0 1957 1 1959 1 1961 1 1964 2 1965 1 1971 2 1972 2 1973 1 1974 3 1975 2 1976 3 1977 4 1978 3 1979 2 1980 6 1981 6 1982 6 1983 4 1984 14 1985 10 1986 4 1987 7 1988 10 1989 5 1990 9 1991 8 1992 17 1993 9 1994 15 1995 21 1996 12 1997 18 1998 28 1999 23 2000 28 2001 21 2002 16 2003 20 2004 21 2005 24 2006 26 2007 26 2008 28 2009 7 2010 3 2011 1 2012 1 How Many Years Of Experience Working In This Sector Does The Top Manager Have? How many years of experience working in this sector does the Top Manager have? Top Manager as defined in B.7a. B.7 refers to years of Top Manager's managerial experience in the type of sector in which the establishment presently operates. 482 0 -9 Don't know 0 1 Less than one year 6 2 4 3 11 4 7 5 25 6 10 7 16 8 20 9 16 10 54 11 10 12 29 13 18 14 16 15 46 16 13 17 9 18 14 19 8 20 40 21 4 22 9 23 4 24 4 25 15 26 5 27 3 28 4 29 5 30 20 31 1 32 3 33 2 35 13 36 1 37 1 38 1 39 1 40 8 41 1 42 1 45 4 Is The Top Manager Female? Is the Top Manager female? 482 0 -9 Don't know 0 1 Yes 56 2 No 426 Is this firm a member of the following organizations? Is this firm a member of the following organizations? 482 0 -9 Don't know 2 1 Chamber of Commerce/Industry 130 2 Business Association 61 3 Both of the above organizations 161 4 None of the above 128 Does Establishment Have An Internationally-Recognized Quality Certification? Does this establishment have an internationally-recognized quality certification? INTERVIEWER: If there is need for clarification, some examples are: ISO 9000, 9002 or 14000 482 0 -9 Don't know 1 -6 Still in process 3 1 Yes 58 2 No 420 Does this establishment have an internationally-recognized quality certification? Is this establishment located in an export processing zone or other industrial p Is this establishment located in an export processing zone or other industrial park? 482 0 -9 Don't know 0 1 Export Processing Zone 0 2 Industrial Park 184 3 None of the above 298 Is this establishment located in an export processing zone or other industrial park? Application To Obtain An electrical connection Submitted Over The Last 2 Years READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. Now, we turn to the establishment's operations in fiscal year 2011/2012. Over the last two years, did this establishment submit an application to obtain an electrical connection? If answer is No or Don't Know then GO TO QUESTION C.6 482 0 -9 Don't know 0 1 Yes 42 2 No 440 Over the last two years, did this establishment submit an application to obtain an electrical connection? How Many Days Did It Take For You To Receive An Electrical Connection Service? In reference to that application for an electrical connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? Wait for electrical connection. Self-explanatory 42 440 -9 Don't know 1 -6 Still in process 5 -5 Application denied 0 1 Less than one day 10 2 1 3 2 6 1 7 1 10 2 12 2 15 8 21 1 30 5 60 1 90 1 180 1 Sysmiss 440 In reference to that application for an electrical connection, approximately how many days did it take to obtain it from the day of application to the day the service was received? Informal Gift/Payment Expected Or Requested For An Electrical Connection? In reference to that application for an electrical connection, was an informal gift or payment expected or requested? 42 440 -9 Don't know 2 -8 Refuse 2 1 Yes 8 2 No 30 Sysmiss 440 In reference to that application for an electrical connection, was an informal gift or payment expected or requested? Over last FY, Did This Establishment Experience Power Outages? Over fiscal year 2011/2012, did this establishment experience power outages? If answer is No or Don't Know GO TO QUESTION C.10 A power outage occurs when there is equipment malfunction from the failure of adequate supply of power. Blackouts that cause some, but not all equipment to malfunction are also considered power outages. 482 0 -9 Don't know 0 1 Yes 293 2 No 189 Number Of Power Outages Experienced In A Typical Month In Last Fiscal Year In a typical month, over fiscal year 2011/2012, how many power outages did this establishment experience? IF 0, GO TO QUESTION C.10 293 189 -9 Don't know 0 0 154 5 2 6 2 8 2 10 17 15 8 20 20 25 2 30 79 60 7 Sysmiss 189 In a typical month, over fiscal year 2011/2012, how many power outages did this establishment experience? How Long Did The Average Power Outage Last? How long did these power outages last on average? This refers to the duration of the power outages in a typical month. The respondent should calculate average duration of power outages in the typical month. 139 343 -9 Don't know 0 1 Less than one hour 25 2 22 3 7 4 51 5 13 6 11 8 9 12 1 Sysmiss 343 In last FY, losses as % of annual sales due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b Losses because of power outages: The Manager should estimate the amount of production lost because of power outages. 271 211 -9 Don't know 1 0 None 4 1 11 2 16 3 6 5 34 7 3 10 47 12 2 14 1 15 25 20 44 25 21 30 19 35 2 40 17 45 1 50 14 60 1 75 2 Sysmiss 211 In last FY, value of losses due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b Losses because of power outages: The Manager should estimate the amount of production lost because of power outages. 22 460 -9 Don't know 0 10000 1 30000 1 50000 2 60000 1 100000 2 180000 2 200000 2 250000 1 252000 1 300000 2 365000 1 400000 1 900000 1 1000000 1 1800000 1 10000000 1 20000000 1 Sysmiss 460 Generator Shared Or Owned Over The Course Of Last Fiscal Year? Over the course of fiscal year 2011/2012, did this establishment own or share a generator? If answer is No or Don't Know then GO TO QUESTION C.12 Establishment owns or shares a generator. Self-explanatory 482 0 -9 Don't know 0 1 Yes 259 2 No 223 Over the course of fiscal year 2011/2012, did this establishment own or share a generator? % Electricity From Generator Owned/Shared By The Establishment In Last Fiscal Yr In fiscal year 2011/2012, what percent of this establishment's electricity came from a generator or generators that the establishment owned or shared? Percentage of electricity from own or shared generator. Self-explanatory 259 223 -9 Don't know 0 5 4 10 20 15 14 20 28 25 22 28 1 30 26 35 4 40 34 42 1 45 4 50 56 55 3 56 1 60 29 65 1 70 7 75 1 80 2 90 1 Sysmiss 223 In fiscal year 2011/2012, what percentage of this establishment's electricity came from generator? Application To Obtain A Water Connection Submitted Over The Last 2 Years Over the last two years, did this establishment submit an application to obtain a water connection? If answer is No or Don't Know then GO TO QUESTION C.15 Application for water connection. Self-explanatory 482 0 -9 Don't know 0 1 Yes 2 2 No 480 Over the last two years, did this establishment submit an application to obtain a water connection? How Many Days Did It Take For You To Obtain A Water Connection? In reference to that application for a water connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? Wait for water connection. Self-explanatory 2 480 -9 Don't know 0 -6 Still in process 1 -5 Application denied 0 1 Less than one day 0 3 1 Sysmiss 480 In reference to that application for a water connection, approximately how many days did it take to obtain it from the day of application to the day the service was received? When You Applied For A Water Connection, Was An Informal Gift/payment Requested? In reference to that application for a water connection, was an informal gift or payment expected or requested? 2 480 -9 Don't know 0 -8 Refuse 0 1 Yes 1 2 No 1 Sysmiss 480 In reference to that application for a water connection, was an informal gift or payment expected or requested? Did You Experience Insufficient Water Supply For Production In Last Fiscal Yr? Over fiscal year 2011/2012, did this establishment experience insufficient water supply for production? If answer is No or Don't Know then GO TO QUESTION C.19 Insufficient water supply: whenever there is equipment failure or cessation of production operations due to the lack of or reduction in water supply. 241 241 -9 Don't know 0 -7 The establishment does not use water for production 51 1 Yes 17 2 No 173 Sysmiss 241 Over fiscal year 2011/2012, did this establishment experience insufficient water supply for production? Frequency Of Incidents Of Water Shortages In A Typical Month In Last Fiscal Yr In a typical month, over fiscal year 2011/2012, how many incidents of insufficient water supply did this establishment experience? If answer is 0 then GO TO QUESTION C.19 17 465 -9 Don't know 1 0 2 1 3 2 1 3 1 4 1 5 3 6 2 15 1 20 1 30 1 Sysmiss 465 In a typical month, over fiscal year 2011/2012, how many incidents of insufficient water supply did this establishment experience? Average Length Of Water Shortages (Affecting Production) In Last Fiscal Year How long did these incidents of insufficient water supply last on average? Duration of a water shortage can be estimated by considering the average duration of water insufficiencies that took place in a typical month. 14 468 -9 Don't know 1 1 4 2 4 4 1 5 1 7 1 8 1 14 1 Sysmiss 468 Do You Currently Communicate With Clients And Suppliers By E-Mail? At the present time, does this establishment use e-mail to communicate with clients or suppliers? 482 0 -9 Don't know 0 1 Yes 277 2 No 205 At the present time, does this establishmnet use E-mail to communicate with clients or suppliers? Establishment has its own website At the present time, does this establishment use its own website? 482 0 -9 Don't know 0 1 Yes 142 2 No 340 Cell phones used in operations of the establishment Does this establishment currently use cell phones for the operations of the establishment? If answer is No or Do Not Know then GO TO QUESTION C.30 482 0 -9 Don't know 0 1 Yes 458 2 No 24 Does this establishment currently use cell phones for the operations of the establishment? How Much Of An Obstacle: Electricity To Operations Of This Establishment? SHOW CARD Is electricity No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 482 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 81 1 Minor Obstacle 50 2 Moderate Obstacle 75 3 Major Obstacle 123 4 Very Severe Obstacle 153 To what degree is Electricity an obstacle to the current operations of this establishment? How Much Of An Obstacle: Telecommunications To Operations Of This Establishment? SHOW CARD Is Telecommunications No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 482 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 261 1 Minor Obstacle 159 2 Moderate Obstacle 37 3 Major Obstacle 14 4 Very Severe Obstacle 11 To what degree is Telecommunications an obstacle to the current operation of this establishment? Main Product/Service (By The Largest % Of Annual Sales) In Last Fiscal Year READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next topic to be covered is how and where this establishment makes its sales. In fiscal year 2011/2012, what was this establishment's main product, that is, the product that represented the largest proportion of annual sales (in LCU)? 482 0 AIR TICKETING 7 BODYWORK REPAIR OF MOTOR VEHICLES 2 BUNGEE JUMPING PACKAGES 1 BUS TRANSPORT SERVICES 1 CLOTHES TAILORING 1 COMPUTER APPLICATION TRAINING 1 COTTON AND SYNTHETIC TEXTILE MANUFACTURING 1 COURIER ACTIVITIES 1 DISTRIBUTOR OF BOOKS 1 DISTRIBUTOR OF LIGHT VEHICLES 1 DISTRIBUTOR OF MOTOR VEHICLES 1 DISTRIBUTOR OF MOTORCYCLE 1 DISTRIBUTOR OF MOTORCYCLES 1 DISTRIBUTOR OF SOLAR SET 1 DISTRIBUTOR OF TRACTOR 1 DISTRIBUTORS OF ANALYTICAL EQUIPMENTS 1 DISTRIBUTORS OF CIGARETTES 1 DISTRIBUTORS OF HP LAPTOPS 1 DISTRIBUTORS OF LAPTOP AND DESKTOP 1 DISTRIBUTORS OF TATA BUS 1 DOMESTIC AIR TICKETING 1 DYEING OF TEXTILE 1 HDP(HIGH DENSITY POLYETHYLENE)PIPES MANUFACTURING 1 HOTEL FOR ACCOMMODATION 25 INTERNET SERVICES (CYBER) 1 IRON ANGLES MANUFACTURING 1 JEANS TAILORING 1 JUTE SACK MANUFACURING 1 LEATHER BAG MANUFACTURING 1 LEATHER SOLES MANUFACTURING 1 MANUFACTURE OF ALLOPATHIC MEDICINES 1 MANUFACTURE OF ALUMINIUM LADDER 1 MANUFACTURE OF ALUMINIUM WINDOWS 1 MANUFACTURE OF ANGLES AND SHAPES OF STEEL 1 MANUFACTURE OF ANGLES OF STEEL 1 MANUFACTURE OF ANGLES, SHAPES, OF IRON 1 MANUFACTURE OF BED 3 MANUFACTURE OF BEDROOM FURNITURES 1 MANUFACTURE OF BREAD 2 MANUFACTURE OF CARPET 1 MANUFACTURE OF CARPETS 1 MANUFACTURE OF CAST IRON PIPE FITTING 1 MANUFACTURE OF CATECHU 2 MANUFACTURE OF CEMENT 1 MANUFACTURE OF CEMENT BLOCK 1 MANUFACTURE OF CHAIRS 1 MANUFACTURE OF CHAIRS AND DESKS 1 MANUFACTURE OF CIGARETTES 2 MANUFACTURE OF CLINKERS CEMENT 1 MANUFACTURE OF CLOTHES 2 MANUFACTURE OF COLA DRINKS 1 MANUFACTURE OF CONCRETE BLOCK 1 MANUFACTURE OF COPY PAPER 1 MANUFACTURE OF CORRUGATED PAPER CONTAINERS 1 MANUFACTURE OF CUPBOARD 3 MANUFACTURE OF DETERGENTS 1 MANUFACTURE OF DISPLAY CASES FOR SHOPS 1 MANUFACTURE OF ELECTRIC BULB 1 MANUFACTURE OF ELECTRIC DISTRIBUTION PANELS 1 MANUFACTURE OF ELECTRIC WATER HEATERS 1 MANUFACTURE OF ELECTRICAL TRANSFORMERS 1 MANUFACTURE OF FEEDS FOR CHICKEN 2 MANUFACTURE OF FIBER GLASS 1 MANUFACTURE OF FILE CABINETS FOR OFFICE 1 MANUFACTURE OF GOLD JEWELLERY 1 MANUFACTURE OF HANDICRAFT ITEMS 1 MANUFACTURE OF HARROW 1 MANUFACTURE OF HOLLOW CONCRETE BLOCK MACHINE 1 MANUFACTURE OF HOUSEHOLD METAL UTENSILS 1 MANUFACTURE OF HYDRAULIC TURBINES 2 MANUFACTURE OF ICE-CREAM 1 MANUFACTURE OF INSULATED WIRE 3 MANUFACTURE OF IRON ANGLES 1 MANUFACTURE OF IRON PIPE FITTINGS 1 MANUFACTURE OF IRON ROD 3 MANUFACTURE OF IRON RODS 2 MANUFACTURE OF IRON SHEET 2 MANUFACTURE OF JEWELLERY OF GOLD 1 MANUFACTURE OF JUICES 1 MANUFACTURE OF MACARONI 1 MANUFACTURE OF MACHINE TOOLS FOR MILLING 1 MANUFACTURE OF MATS 1 MANUFACTURE OF MEDICAL BANDAGES 1 MANUFACTURE OF METAL FRAMEWORKS 1 MANUFACTURE OF METAL GATES 2 MANUFACTURE OF METAL PRESSURE COOKERS 1 MANUFACTURE OF METAL UTENSILS 1 MANUFACTURE OF METAL WATER TANK 2 MANUFACTURE OF METAL WINDOWS 1 MANUFACTURE OF NOODLES 2 MANUFACTURE OF OFFICE FURNITURE 2 MANUFACTURE OF OUTER SOLES 1 MANUFACTURE OF PAINTS 2 MANUFACTURE OF PASHMINA SHAWL 1 MANUFACTURE OF PASTEURIZED MILK 1 MANUFACTURE OF PLASTIC BOTTLE 1 MANUFACTURE OF PLASTIC BOTTLES 1 MANUFACTURE OF PLASTIC JAR 1 MANUFACTURE OF PLASTIC PIPE 2 MANUFACTURE OF PLASTIC POUCH 1 MANUFACTURE OF PLASTIC PRODUCTS 1 MANUFACTURE OF PLASTIC SACK 1 MANUFACTURE OF PLASTIC TUBES 1 MANUFACTURE OF PLASTIC TUBES AND PIPES 1 MANUFACTURE OF PLYWOOD 3 MANUFACTURE OF POTATO CHIPS 1 MANUFACTURE OF PREPARED FEEDS FOR CHICKEN 1 MANUFACTURE OF REFINED SOYA BEAN OIL 1 MANUFACTURE OF REFINED SOYA-BEAN OIL 3 MANUFACTURE OF REFINED VEGETABLE OIL 1 MANUFACTURE OF SANITARY TAPS 1 MANUFACTURE OF SHIRTS 2 MANUFACTURE OF SHUTTERS 1 MANUFACTURE OF SLIPPERS 1 MANUFACTURE OF SOAP 2 MANUFACTURE OF SOFA 1 MANUFACTURE OF SPORT SHOES 1 MANUFACTURE OF STEEL PAD 1 MANUFACTURE OF SWEATER 1 MANUFACTURE OF SWEET DISH 1 MANUFACTURE OF TABLES FOR OFFICE 1 MANUFACTURE OF TARPAULINS 1 MANUFACTURE OF TENTS 1 MANUFACTURE OF TEXTILE 1 MANUFACTURE OF TEXTILE ARTICLES 1 MANUFACTURE OF TURBINES 1 MANUFACTURE OF VEGETABLE OIL 2 MANUFACTURE OF WOODEN CARVED GOODS 1 MANUFACTURE OF WOODEN WINDOW'S FRAME 1 MANUFACTURE OF WOOLEN SWEATER 1 MANUFACTURE OF YARN FOR WEAVING TEXTILE 1 1 MANUFACTURING BISCUITS 1 MANUFACTURING BREAD 1 MANUFACTURING CABLE WIRES 1 MANUFACTURING COTTON SHIRTS 1 MANUFACTURING CUPBOARDS 1 MANUFACTURING ELECTRIC CABLE 1 MANUFACTURING FAOM 1 MANUFACTURING FIBER PRODUCTS 1 MANUFACTURING FURNITURE 1 MANUFACTURING GOLD ORNAMENTS 1 MANUFACTURING HATS 1 MANUFACTURING HYDRAULIC TURBINES 1 MANUFACTURING ICE CREAM 1 MANUFACTURING IRON ANGLES 1 MANUFACTURING OF BED, CARD BOARD 1 MANUFACTURING OF BED, CUPBOARD 1 MANUFACTURING OF HANDICRAFT 1 MANUFACTURING OF KURTI 1 MANUFACTURING OF LADIES SUIT 1 MANUFACTURING OF MATS 1 MANUFACTURING OF METAL 1 MANUFACTURING OF NEW BORN BABY CLOTHES 1 MANUFACTURING OF SARI 1 MANUFACTURING OF SHAWL 1 MANUFACTURING OF STONE STATUES 1 MANUFACTURING OF TEXTILE 1 MANUFACTURING OF WOODEN LOGS 1 MANUFACTURING OF WOODEN STATUES 1 METAL POTS MANUFACTURING 2 METAL ROLL FORMING 1 METAL STATUE MANUFACTURING 1 OPERATION OF ROLLING MILLS 1 PAPERBOARD CONTAINERS MANUFACTURING 1 PHOTOCOPY AND PRINTING 1 PHOTOCOPY SERVICE 1 PLASTIC DRUMS MANUFACTURING 1 PLASTIC FOIL MANUFACTURING 1 PLASTIC JAR MANUFACTURING 2 PLASTIC PET BOTTLES MANUFACTURING 1 PLASTIC PIPE MANUFACTURING 3 PLASTIC ROPE MANUFACTURING 1 PLASTIC SACKS MANUFACTURING 1 PLASTIC SHEETS MANUFACTURING 1 PLASTIC WATER BOTTLE MANUFACTURING 1 POLYMERS MANUFACTURING 1 POLYTHENE PLASTIC BAGS MANUFACTURING 1 PRESSURE COOKER MANUFACTURING 2 PRINT (PHOTOCOPY, BINDING) 1 1 PRINTING BOOKS 2 PRINTING OF BOOKS 2 PROCESSING AND PRESERVING OF POTATOES 1 PROCESSING OF PLASTIC SCRAPS TO PRODUCE TOYS 1 PRODUCTION OF ANGLES OF STEEL 1 PRODUCTION OF FLOUR 3 PRODUCTION OF LENTILS 1 PRODUCTION OF MILLED RICE 3 PRODUCTION OF RICE 1 PRODUCTION OF TANNED LEATHER 1 PRODUCTION OF TEA 6 PRODUCTION OF WHEAT FLOUR 1 PUBLISHING DAILY NEWSPAPERS 1 PUBLISHING OF NEWSPAPERS 1 RAFTING OPERATORS 1 RAFTING SERVICES 1 REPAIR OF ELECTRICAL ITEMS 1 REPAIR OF MOTORCYCLE PARTS 1 1 RESTAURANT SERVING BREAD AND CAKES 1 RESTAURANT SERVING CHINESE FOOD 1 RESTAURANT SERVING DRINKS 2 RESTAURANT SERVING FAST FOOD 1 RESTAURANT SERVING FOOD 32 RESTAURANT SERVING FOOD AND BEVERAGE 2 RESTAURANT SERVING FOOD AND DRINKS 1 RESTAURANT SERVING TANDOORI ROTI (NAAN) 1 RESTAURANTS SERVING CONTINENTAL FOOD 1 RESTAURANTS SERVING SWEETS 1 RETAIL SALE GLOVES, SYRINGE (DISPOSABLE PRODUCTS) 1 RETAIL SALE OF ALLOPATHIC MEDICINE 5 RETAIL SALE OF BED 1 RETAIL SALE OF BED SHEETS 1 RETAIL SALE OF BOOKS 2 RETAIL SALE OF CARPETS 1 RETAIL SALE OF CEMENT 3 RETAIL SALE OF CHILDREN CLOTHES 1 RETAIL SALE OF CLOTHES 1 RETAIL SALE OF CLOTHING 2 RETAIL SALE OF COSMETIC PRODUCTS 2 RETAIL SALE OF CRAFT WORK 1 RETAIL SALE OF CURTAINS 1 RETAIL SALE OF DESKTOP COMPUTERS 1 RETAIL SALE OF ELECTRIC METER BOX 1 RETAIL SALE OF ELECTRICAL EQUIPMENTS 1 RETAIL SALE OF ELECTRICAL GOODS (HOME APPLIANCES) 1 RETAIL SALE OF ELECTRICAL WIRES 1 RETAIL SALE OF ELECTRONIC GOODS 1 RETAIL SALE OF FOOD 5 RETAIL SALE OF GARMENTS 1 RETAIL SALE OF GOLD JEWELLERY 2 RETAIL SALE OF GROCERY ITEMS 1 RETAIL SALE OF HANDICRAFTS 2 RETAIL SALE OF HARDWARE 1 RETAIL SALE OF HOUSEHOLD FURNITURES 2 RETAIL SALE OF IRON ROD 1 RETAIL SALE OF JEANS PANTS 2 RETAIL SALE OF JEANS WEAR 1 RETAIL SALE OF LADIES SANDAL 1 RETAIL SALE OF LADIES SUIT 2 RETAIL SALE OF LADIES SUIT (KURTA SURUWAL) 2 RETAIL SALE OF LAMPS 1 RETAIL SALE OF LAPTOP, DESKTOP, PRINTER 1 RETAIL SALE OF LEATHER JACKET 1 RETAIL SALE OF MEAT 1 RETAIL SALE OF MEDICINE 1 RETAIL SALE OF METAL IDOLS 1 RETAIL SALE OF MOBILE SET 2 RETAIL SALE OF MOTOR CYCLE 1 RETAIL SALE OF MOTOR VEHICLE PARTS 1 RETAIL SALE OF PAINTS 2 RETAIL SALE OF PANT AND SHIRT 1 RETAIL SALE OF PANTS 1 RETAIL SALE OF POWER TOOLS 1 RETAIL SALE OF PRINTER PARTS 1 RETAIL SALE OF READYMADE CLOTHES 3 RETAIL SALE OF RICE 1 RETAIL SALE OF RICE-COOKER 1 RETAIL SALE OF SHIRTS 5 RETAIL SALE OF SPORT SHOES 3 RETAIL SALE OF STEEL FABRICATION PRODUCTS 1 RETAIL SALE OF SYRINGE 1 RETAIL SALE OF T-SHIRTS 2 RETAIL SALE OF TELE COMMUNICATION EQUIPMENT 1 RETAIL SALE OF TELEVISION 2 RETAIL SALE OF TEXT BOOKS 2 RETAIL SALE OF TRADEMILL 1 RETAIL SALE OF TYRE OF MOTOR VEHICLES 2 RETAIL SALE OF WOMEN CLOTHING 2 RETAIL SALE OF WOODEN CRAFTWORK ARTICLES 1 RETAIL SALES OF JEANS PANTS 1 RETAILERS OF BABY CLOTHES 1 RETAILERS OF BEVERAGES 1 RETAILERS OF CARPET 1 RETAILERS OF CIGARETTES AND PACKET FOODS 1 RETAILERS OF DELL LAPTOP 1 RETAILERS OF JEANS 1 RETAILERS OF JEANS WEAR 1 RETAILERS OF LADIES SUIT (KURTA SURUWAL) 1 RETAILERS OF LEATHER GOODS (SHOES) 1 RETAILERS OF LIQUOR PRODUCTS 1 RETAILERS OF PAINT PRODUCTS 1 RETAILERS OF PRINTERS 1 RETAILERS OF READYMADE GARMENTS 1 RETAILERS OF SALWAR SUITS 1 RETAILERS OF SOFAS AND BEDS 1 RETAILERS OF SPORT SHOES 1 RETAILERS OF SWISS WATCH 1 RETAILERS OF T-SHIRT, COAT 1 RUBBER ROLL MANUFACTURING 1 SALE OF GROCERIES 1 SALE OF MOTOR VEHICLES 2 SALE OF PACKAGED TOURS 4 SALE OF REFRIGERATOR 1 SAWING OF WOOD 3 SERVICING OF MOTOR VEHICLES 1 SHIRT MANUFACTURING 1 SHIRTING CLOTHES MANUFACTURING 1 SHIRTS AND T-SHIRTS MANUFACTURING 1 SHIRTS TAILORING 1 SLICING LOGS 2 SOAP MANUFACTURING 2 STEEL FABRICATION FOR BRIDGES 1 STEEL FURNITURE MANUFACTURING 2 TABLES AND CHAIRS MANUFACTURING 1 TICKETING SERVICE 1 TOILET RING MANUFACTURING 1 TOUR OPERATORS 2 TRAVEL AGENCY 3 TREKKING SERVICE OPERATOR 1 TURBINES MANUFACTURING 1 WATER TANKS MANUFACTURING 2 WEAVING OF TEXTILES 1 WHEAT FLOUR PRODUCTION 1 WHOLE SALE OF BRICKS 1 WHOLE SALE OF HARDWARE 1 WHOLE SALE OF LAPTOP COMPUTER 1 WHOLESALE OF BOOKS 1 WHOLESALE OF HOUSEHOLD FURNITURES 1 WHOLESALE OF MOTORCYCLE 1 WHOLESALE OF MOTORCYCLES 1 WHOLESALE OF TRACTOR 1 WHOLESELLERS OF GENERATOR 1 WHOLESELLERS OF HARD DISK DRIVE 1 WOODEN DOORS AND WINDOWS MANUFACTURING 1 In fiscal year 2011/2012, what was this establishment's main product or activity,that is,the product or activity that represented the largest proprtion of annual sales? First Product/Service Isic Code SHOW CARD Using this card, please choose the 4-digit code that best applies to the main product of this establishment. ]]> 482 0 1513 7290 Please chose the 4-digit code that best applies to the establishment's main activity or product. First Product/Service, Percent Of Total Annual Sales What percentage of total sales does the main product represent? The main product is defined in terms of sales in monetary value not volume. 482 0 -9 Don't know 0 15 1 16 1 20 9 25 13 30 25 35 12 40 31 50 36 60 73 65 4 70 43 75 15 80 55 85 5 89 1 90 44 93 1 95 7 98 2 99 4 100 100 In Last Fiscal Year, What Were This Establishment’S Total Annual Sales? In fiscal year 2011/2012, what were this establishment's total annual sales? 482 0 -9 Don't know 11 320000 1 400000 1 450000 1 500000 1 600000 1 650000 1 700000 2 720000 1 800000 3 825000 1 840000 1 860000 1 900000 1 1000000 13 1200000 7 1250000 1 1300000 3 1400000 5 1500000 17 1600000 5 1700000 3 1750000 1 1800000 9 1825000 1 1900000 5 1963000 1 2000000 21 2100000 1 2200000 1 2400000 4 2500000 17 2700000 1 2800000 1 2900000 1 3000000 17 3200000 2 3500000 3 3600000 2 3700000 3 3900000 2 4000000 11 4500000 3 4600000 1 4800000 1 5000000 18 5200000 1 5500000 4 5600000 1 5700000 1 6000000 7 6500000 3 6700000 1 6800000 2 7000000 8 7200000 2 7300000 1 7500000 2 7665000 1 8000000 9 8400000 3 8500000 2 9000000 10 9500000 1 9600000 1 10000000 18 10800000 2 12000000 5 12400000 1 13000000 1 13500000 2 14000000 1 14200000 1 15000000 15 15600000 1 16000000 3 16500000 1 17000000 1 17500000 1 18000000 3 18500000 1 20000000 14 20384251 1 20500000 1 22500000 3 23500000 1 25000000 3 30000000 11 33600000 1 34000000 1 35000000 1 36000000 1 36090000 1 40000000 4 42400000 1 45000000 4 45600000 1 49000000 1 50000000 6 60000000 4 61700000 1 64000000 1 70000000 4 80000000 2 90000000 2 97000000 1 100000000 2 105000000 1 110000000 2 120000000 3 130000000 1 140000000 2 150000000 2 162600000 1 170000000 1 180000000 5 200000000 3 250000000 2 270000000 1 280000000 2 297600000 1 300000000 1 320000000 1 350000000 3 380000000 1 400000000 1 420000000 2 430000000 1 440000000 2 460000000 1 480000000 1 500000000 3 542500000 1 600000000 2 620000000 1 640000000 2 770000000 1 800000000 1 820000000 1 900000000 1 920000000 1 940000000 1 1000000000 4 1009000000 1 1100000000 1 1350000000 1 1380000000 1 1425127955 1 1500000000 1 1610000000 1 1680000000 1 1700000000 1 1900000000 1 2000000000 7 2500000000 1 2750000000 1 3000000000 2 3950000000 1 6870439000 1 9000000000 1 In fiscal year 2011/2012, what were this establishment's total annual sales for all products and services? d2x - amount in letters In fiscal year 2011/2012, what were this establishment?s total annual sales for ALL products and services? PLEASE ALSO WRITE OUT THE NUMBER (i.e. 50,000 as Fifty Thousand) 473 Don't know 2 EIGHT HUNDRED FORTY THOUSAND 1 EIGHT HUNDRED MILLION 1 EIGHT HUNDRED SIXTY THOUSAND 1 EIGHT HUNDRED THOUSAND 3 EIGHT HUNDRED TWENTY MILLION 1 EIGHT HUNDRED TWENTYFIVE THOUSAND 1 EIGHT MILLION 9 EIGHT MILLION FIVE HUNDRED THOUSAND 2 EIGHT MILLION FOUR HUNDRED THOUSAND 3 EIGHTEEN MILLION 3 EIGHTEEN MILLION FIVE HUNDRED THOUSAND 1 EIGHTY MILLION 2 FIFTEEN MILLION 15 FIFTEEN MILLION SIX HUNDRED THOUSAND 1 FIFTY MILLION 6 FIVE HUNDRED FORTY TWO MILLION FIVE HUNDRED THOUSAND 1 FIVE HUNDRED MILLION 3 FIVE HUNDRED THOUSAND 1 FIVE MILLION 18 FIVE MILLION FIVE HUNDRED THOUSAND 4 FIVE MILLION SEVEN HUNDRED THOUSAND 1 FIVE MILLION SIX HUNDRED THOUSAND 1 FIVE MILLION TWO HUNDRED THOUSAND 1 FORTY FIVE MILLION 4 FORTY FIVE MILLION SIX HUNDRED THOUSAND 1 FORTY MILLION 4 FORTY NINE MILLION 1 FORTY TWO MILLION FOUR HUNDRED THOUSAND 1 FOUR HUNDRED EIGHTY MILLION 1 FOUR HUNDRED FIFTY THOUSAND 1 FOUR HUNDRED FORTY MILLION 2 FOUR HUNDRED MILLION 1 FOUR HUNDRED SIXTY MILLION 1 FOUR HUNDRED THIRTY MILLION 1 FOUR HUNDRED THOUSAND 1 FOUR HUNDRED TWENTY MILLION 2 FOUR MILLION 11 FOUR MILLION EIGHT HUNDRED THOUSAND 1 FOUR MILLION FIVE HUNDRED THOUSAND 3 FOUR MILLION SIX HUNDRED THOUSAND 1 FOURTEEN MILLION 1 FOURTEEN MILLION TWO HUNDRED THOUSAND 1 NINE BILLION 1 NINE HUNDRED FORTY MILLION 1 NINE HUNDRED MILLION 1 NINE HUNDRED THOUSAND 1 NINE HUNDRED TWENTY MILLION 1 NINE MILLION 10 NINE MILLION FIVE HUNDRED THOUSAND 1 NINE MILLION SIX HUNDRED THOUSAND 1 NINETY MILLION 2 NINETY SEVEN MILLION 1 ONE BILLION 4 ONE BILLION FIVE HUNDRED MILLION 1 ONE BILLION FOUR HUNDRED TWENTY FIVE MILLION ONE HUNDRED TWENTY SEVEN THOUSAND NINE HUNDRED FIFTY FIVE 1 ONE BILLION NINE HUNDRED MILLION 1 ONE BILLION NINE MILLION 1 ONE BILLION ONE HUNDRED MILLION 1 ONE BILLION SEVEN HUNDRED MILLION 1 ONE BILLION SIX HUNDRED EIGHTY MILLION 1 ONE BILLION SIX HUNDRED TEN MILLION 1 ONE BILLION THREE HUNDRED EIGHTY MILLION 1 ONE BILLION THREE HUNDRED FIFTY MILLION 1 ONE HUNDRED EIGHTY MILLION 5 ONE HUNDRED FIFTY MILLION 2 ONE HUNDRED FIVE MILLION 1 ONE HUNDRED FORTY MILLION 2 ONE HUNDRED MILLION 2 ONE HUNDRED SEVENTY MILLION 1 ONE HUNDRED SIXTY TWO MILLION SIX HUNDRED THOUSAND 1 ONE HUNDRED TEN MILLION 2 ONE HUNDRED THIRTY MILLION 1 ONE HUNDRED TWENTY MILLION 3 ONE MILLION 13 ONE MILLION EIGHT HUNDRED THOUSAND 9 ONE MILLION EIGHT HUNDRED TWENTYFIVE THOUSAND 1 ONE MILLION FIVE HUNDRED THOUSAND 17 ONE MILLION FOUR HUNDRED THOUSAND 5 ONE MILLION NINE HUNDRED SIXTY THREE THOUSAND 1 ONE MILLION NINE HUNDRED THOUSAND 5 ONE MILLION SEVEN HUNDRED FIFTY THOUSAND 1 ONE MILLION SEVEN HUNDRED THOUSAND 3 ONE MILLION SIX HUNDRED THOUSAND 5 ONE MILLION THREE HUNDRED THOUSAND 3 ONE MILLION TWO HUNDRED FIFTY THOUSAND 1 ONE MILLION TWO HUNDRED THOUSAND 7 SEVEN HUNDRED SEVENTY MILLION 1 SEVEN HUNDRED THOUSAND 2 SEVEN HUNDRED TWENTY THOUSAND 1 SEVEN MILLION 8 SEVEN MILLION FIVE HUNDRED THOUSAND 2 SEVEN MILLION SIX HUNDRED SIXTY FIVE THOUSAND 1 SEVEN MILLION THREE HUNDRED THOUSAND 1 SEVEN MILLION TWO HUNDRED THOUSAND 2 SEVENTEEN MILLION 1 SEVENTEEN MILLION FIVE HUNDRED THOUSAND 1 SEVENTY MILLION 4 SIX BILLION EIGHT HUNDRED SEVENTY MILLION FOUR HUNDRED THIRTY NINE THOUSAND 1 SIX HUNDRED FIFTY THOUSAND 1 SIX HUNDRED FORTY MILLION 2 SIX HUNDRED MILLION 2 SIX HUNDRED THOUSAND 1 SIX HUNDRED TWENTY MILLION 1 SIX MILLION 7 SIX MILLION EIGHT HUNDRED THOUSAND 2 SIX MILLION FIVE HUNDRED THOUSAND 3 SIX MILLION SEVEN HUNDRED THOUSAND 1 SIXTEEN MILLION 3 SIXTEEN MILLION FIVE HUNDRED THOUSAND 1 SIXTY FOUR MILLION 1 SIXTY MILLION 4 SIXTY ONE MILLION SEVEN HUNDRED THOUSAND 1 TEN MILLION 18 TEN MILLION EIGHT HUNDRED THOUSAND 2 THIRTEEN MILLION 1 THIRTEEN MILLION FIVE HUNDRED THOUSAND 2 THIRTY FIVE MILLION 1 THIRTY FOUR MILLION 1 THIRTY MILLION 11 THIRTY SIX MILLION 1 THIRTY SIX MILLION NINETY THOUSAND 1 THIRTY THREE MILLION SIX HUNDRED THOUSAND 1 THREE BILLION 2 THREE BILLION NINE HUNDRED FIFTY MIILION 1 THREE HUNDERD TWENTY THOUSAND 1 1 2 THREE HUNDRED FIFTY MILLION 1 THREE HUNDRED MILLION 1 THREE HUNDRED TWENTY MILLION 1 THREE MILLION 17 THREE MILLION FIVE HUNDRED THOUSAND 3 THREE MILLION NINE HUNDRED THOUSAND 2 THREE MILLION SEVEN HUNDRED THOUSAND 3 THREE MILLION SIX HUNDRED THOUSAND 2 THREE MILLION TWO HUNDRED THOUSAND 2 TWELVE MILLION 5 TWELVE MILLION FOUR HUNDRED THOUSAND 1 2 TWENTY FIVE MILLION 1 TWENTY MILLION 14 TWENTY MILLION FIVE HUNDRED THOUSAND 1 TWENTY MILLION THREE HUNDRED EIGHTY FOUR THOUSAND TWO HUNDRED FIFTY ONE 1 TWENTY THREE MILLION FIVE HUNDRED THOUSAND 1 TWENTY TWO MILLION FIVE HUNDRED THOUSAND 3 TWO BILLION 7 TWO BILLION FIVE HUNDRED MILLION 1 TWO BILLION SEVEN HUNDRED FIFTY MILLION 1 TWO HUNDRED EIGHTY MILLION 2 TWO HUNDRED FIFTY MILLION 2 TWO HUNDRED MILLION 3 TWO HUNDRED NINETY SEVEN MILLION SIX HUNDRED THOUSAND 1 TWO HUNDRED SEVENTY MILLION 1 TWO MILLION 21 TWO MILLION EIGHT HUNDRED THOUSAND 1 TWO MILLION FIVE HUNDRED THOUSAND 17 TWO MILLION FOUR HUNDRED THOUSAND 4 TWO MILLION NINE HUNDRED THOUSAND 1 TWO MILLION ONE HUNDRED THOUSAND 1 TWO MILLION SEVEN HUNDRED THOUSAND 1 TWO MILLION TWO HUNDRED THOUSAND 1 What Were the Establishment Sales 3 years ago (FY 2009) In fiscal year [insert three complete fiscal years ago], three fiscal years ago, what were total annual sales for this establishment? 482 0 -9 Don't know 15 -7 Refused 11 200000 3 250000 1 300000 3 400000 2 500000 3 565000 1 600000 7 700000 3 800000 9 820000 1 900000 2 1000000 14 1100000 2 1200000 14 1350000 1 1400000 3 1500000 19 1565000 1 1600000 7 1700000 4 1800000 10 2000000 15 2200000 2 2300000 1 2400000 1 2500000 8 2700000 3 2800000 2 3000000 14 3300000 1 3500000 8 3700000 1 3900000 1 4000000 13 4200000 1 4238000 1 4250000 1 4300000 1 4500000 4 4600000 1 4800000 1 4900000 1 5000000 10 5400000 1 5500000 2 5600000 1 5800000 1 5900000 1 6000000 17 6500000 1 6900000 1 7000000 7 7200000 2 7500000 3 7700000 1 8000000 10 8500000 2 8700000 1 9000000 5 9125000 1 10000000 18 10920000 1 11000000 2 11800000 1 12000000 4 12500000 5 13000000 2 14000000 1 15000000 6 15500000 1 17400000 1 17500000 3 18000000 2 18500000 1 18797654 1 19000000 1 20000000 14 22500000 1 23500000 1 25000000 7 27500000 1 28000000 1 29200000 1 30000000 7 31500000 1 32400000 1 34000000 1 35000000 3 37500000 2 38000000 1 40000000 3 45000000 1 50000000 5 60000000 5 65000000 1 66000000 1 70000000 5 80000000 7 90000000 2 100000000 3 108000000 1 120000000 3 130000000 1 140000000 2 150000000 3 160000000 1 190000000 1 200000000 2 240000000 1 250000000 3 258600000 1 270000000 1 280000000 1 290000000 2 300000000 1 310000000 1 320000000 2 340000000 1 350000000 1 360000000 1 380000000 1 400000000 2 432000000 1 450000000 1 470000000 1 480000000 1 500000000 2 520000000 2 685597630 1 700000000 1 750000000 2 760000000 1 780000000 1 800000000 2 820000000 1 850000000 1 860000000 1 880000000 1 950000000 1 960000000 1 1000000000 2 1005000000 1 1050000000 2 1100000000 1 1110000000 1 1200000000 2 1250000000 1 1350000000 1 1440000000 1 1500000000 2 1650000000 1 1750000000 1 3250000000 1 8500000000 1 In fiscal year 2009/2010, three fiscal years ago, what were total annual sales for this establishment? % of sales: National sales IF 100, GO TO QUESTION D.10 482 0 -9 Don't know 0 0 6 2 1 5 1 10 4 20 4 25 3 30 4 40 3 50 6 60 14 65 1 70 1 75 4 80 5 90 4 95 1 97 1 99 1 100 418 % o sales: Indirect exports IF 100, GO TO QUESTION D.8 482 0 -9 Don't know 0 0 453 3 1 5 2 10 1 20 4 25 3 30 3 35 1 40 6 50 2 60 2 75 1 80 1 100 2 % of sales: Direct exports IF 0, GO TO QUESTION D.8 482 0 -9 Don't know 0 0 438 1 1 10 4 15 1 20 4 25 3 30 2 40 8 45 1 50 2 60 3 70 2 75 2 80 3 90 3 98 1 100 4 India (In percentage) SHOW CARD 44 438 0 100 SHOW CARD 44 438 0 98 China and Hong Kong (In percentage) SHOW CARD 44 438 0 25 Europe and America and Canada (In percentage) SHOW CARD 44 438 0 100 Other Countries (In percentage) SHOW CARD 44 438 0 100 Road (In percentage) SHOW CARD 26 456 0 100 Rail (In percentage) SHOW CARD 26 456 0 100 Air (In percentage) SHOW CARD 26 456 0 100 Sea (In percentage) SHOW CARD 26 456 0 70 In last FY, avg. num. of days for exported goods to clear customs? In fiscal year 2011/2012, when this establishment exported goods directly, how many days did it take on average from the time this establishment's goods arrived at their main point of exit (e.g., port, airport) until the time these goods cleared customs? 26 456 -9 Don't know 0 -7 Does not apply 0 1 Less than one day 3 2 8 3 6 4 2 5 2 7 2 10 1 20 1 30 1 Sysmiss 456 In fiscal year 2011/2012 when this establishment exported goods directly, how many days did it take on average from the time this establishment's goods arrived at their main point of exit(e.g port, airport) until the time these goods cleared customs? In reference to the customs clearance for exports, was an informal gift or payme In reference to the customs clearance for exports, was an informal gift or payment expected or requested? 26 456 -9 Don't know 1 -8 Refuse 1 1 Yes 6 2 No 18 Sysmiss 456 In reference to the customs clearance for exports, was an informal gift or payment expected or requested? In last FY, Export Losses Due To Theft As % Of value of products In fiscal year 2011/2012, what percent of the consignment value of the products exported directly was lost while in transit because of theft? 26 456 -9 Don't know 0 -7 Does not apply 0 0 No losses 25 1 1 Sysmiss 456 In fiscal year 2011/2012, what percentage of the consignment value of the products exported directly was lost while in transit because of theft? In last FY, Export Losses Due To Breakage Or Spoilage As % Of value of products In fiscal year 2011/2012, what percent of the consignment value of the products exported directly was lost while in transit because of breakage or spoilage? 26 456 -9 Don't know 0 -7 Does not apply 0 0 No losses 22 1 1 3 1 5 1 10 1 Sysmiss 456 In fiscal year 2011/2012, what percentage of the consignment value of the products exported directly was lost while intransit because of breakage or spoilage? In What Year Did This Establishment First Export Directly Or Indirectly? In which year did this establishment first export directly or indirectly? First exported directly or indirectly. The purpose of this question is self-explanatory. 64 418 -9 Don't know 1 1965 1 1974 1 1978 2 1985 2 1987 2 1988 1 1991 1 1992 3 1993 2 1995 2 1997 2 1998 6 1999 2 2000 11 2001 2 2002 2 2003 3 2004 3 2005 2 2006 1 2007 4 2008 5 2010 1 2012 2 Sysmiss 418 In last FY, % of value of products lost in transit due to theft In fiscal year 2011/2012, what percent of the consignment value of products this establishment shipped to supply domestic markets was lost while in transit because of theft? 482 0 -9 Don't know 8 -7 Does not apply 77 0 No losses 378 1 2 2 7 3 1 5 7 9 1 10 1 In fiscal year 2011/2012, what percentage of the consignment value of products this establishment shipped to supply domestic markets was lost while in transit because of theft? In last FY, % of value of products lost in transit due to breakage or spoilage? In fiscal year 2011/2012, what percent of the consignment value of products this establishment shipped to supply domestic markets was lost while in transit because of breakage or spoilage? 405 77 -9 Don't know 8 -7 Does not apply 0 0 No losses 342 1 13 2 10 3 3 4 1 5 8 7 1 10 11 15 4 20 2 30 1 40 1 Sysmiss 77 In fiscal year 2011/2012, what percentage of the consignment value of products this establishment shipped to supply domestic markets was lost while in transit because of breakage or spoilage? Considering road transportation, using the options on this card, please choose t Considering road transportation, using the options on this card, please choose the biggest transportation obstacle by road, for businesses in your country. SHOW CARD 482 0 -9 Don't know 3 1 The network and quality of roads 110 2 Cost and availability of fuel 124 3 Road closures due to strikes and protests 192 4 Time and distance to market 30 5 Lack of competition in transport 10 6 Availability and quality of transport vehicles 13 Considering road transportation, using the options on this card, please choose the biggest transportation obstacle by road, for businesses in your country. Now considering air transportation, using the options on this card, please choos Now considering air transportation, using the options on this card, please choose the biggest transportation obstacle by air, for business in your country. SHOW CARD 241 241 -9 Don't know 8 -7 Does not apply 97 1 Airfreight capacity 3 2 Frequency of air traffic 8 3 Quality of airfreight 3 4 Cost of airfreight 100 5 Establishment's distance to airp 13 6 Customs at Nepal airports 5 7 Time/distance to markets 4 Sysmiss 241 Now considering air transportation, using the options on this card, please choose the biggest transportation obstacle by air, for business in your country. % Of Material Inputs And Supplies Of Domestic Origin In Last Fiscal Year SHOW CARD 241 241 -9 Don't know 0 0 54 2 1 5 3 10 8 20 6 25 7 30 5 40 10 50 10 60 7 70 9 75 2 80 11 85 1 90 8 95 4 100 95 Sysmiss 241 % Of Material Inputs And Supplies Of Foreign Origin In Last Fiscal Year SHOW CARD IF 0, GO TO QUESTION D.16 241 241 -9 Don't know 0 0 95 5 4 10 8 15 1 20 11 25 2 30 9 40 7 50 10 60 10 70 5 75 7 80 6 90 8 95 3 98 1 100 54 Sysmiss 241 Were Any Of These Material Inputs And Supplies Imported Directly? Were any of the material inputs or supplies purchased in fiscal year 2010, imported directly? If answer is No or Don't Know then GO TO QUESTION D.16 The purpose of this question is to determine if the establishment has any interaction with customs when importing inputs and other materials. 146 336 -9 Don't know 0 1 Yes 88 2 No 58 Sysmiss 336 Were any of the material inputs or supplies purchased in fiscal year 2011/2012, imported directly? During 2011/2012, what percent of these foreign material inputs or supplies were During 2011/2012, what percent of these foreign material inputs or supplies were imported directly? 88 394 -9 Don't know 0 10 1 20 2 30 2 50 2 70 1 75 1 90 1 95 1 100 77 Sysmiss 394 During 2011/2012, what percent of these foreign material inputs or supplies were imported directly? Road (In percentage) (INTERVIEWER: READ OUT LOUD) 88 394 -9 Don't know 0 0 3 40 2 50 6 80 2 90 1 98 1 100 73 Sysmiss 394 Air (In percentage) (INTERVIEWER: READ OUT LOUD) 88 394 -9 Don't know 0 0 83 2 1 10 1 20 1 100 2 Sysmiss 394 Sea (In percentage) (INTERVIEWER: READ OUT LOUD) 88 394 -9 Don't know 0 0 77 20 2 30 1 50 5 60 2 100 1 Sysmiss 394 Avg. num. of Days For Imported Goods To Clear Customs In Last Fiscal Year In fiscal year 2011/2012, when this establishment imported material inputs or supplies, how many days did it take on average from the time these goods arrived to their point of entry (e.g. port, airport) until the time these goods could be claimed from customs? 88 394 -9 Don't know 0 1 Less than one day 13 2 13 3 13 4 5 5 2 6 3 7 16 10 6 14 2 15 5 25 2 30 4 45 1 60 1 90 2 Sysmiss 394 In fiscal year 2011/2012, when this establishment imported material inputs or supplies, how many days did it take on average from the time these goods arrived to their point of entry (e.g. port, airport) until the time these goods could be claimed from cu In reference to the customs clearance for imports, was an informal gift or payme In reference to the customs clearance for imports, was an informal gift or payment expected or requested? 88 394 -9 Don't know 3 -8 Refuse 3 1 Yes 12 2 No 70 Sysmiss 394 In reference to the customs clearance for imports, was an informal gift or payment expected or requested? Avg. days of inventory of most important input kept by establishment At the present time, when this establishment receives delivery of its most important input, on average, how many days of inventory, measured in days of production, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND 241 241 -9 Don't know 0 1 3 2 5 3 1 5 5 7 8 10 7 12 1 14 1 15 26 18 1 20 9 22 1 23 1 25 5 30 68 36 1 40 2 45 9 50 4 60 34 70 1 90 28 120 7 150 3 180 8 210 1 270 1 Sysmiss 241 At the present time, when this establishment receives delivery of its most important input, on average, how many days of inventory, measured in days of production, does this establishment keep? How many days, on average, elapse from the day the customer places the order to INTERVIEWER READ OUT 241 241 -9 Don't know 3 1 6 2 6 3 2 4 1 5 7 6 1 7 23 9 1 10 20 12 1 13 1 15 32 18 2 19 1 20 9 21 1 25 8 28 1 30 47 35 3 40 1 45 20 60 21 70 2 75 1 90 14 120 3 150 1 180 1 200 1 Sysmiss 241 How many days, on average, elapse from the day the customer places the order to the day this establishment receives 100% payment How many days, on average, does it take to manufacture the goods? INTERVIEWER READ OUT 241 241 -9 Don't know 1 1 41 2 36 3 24 4 14 5 13 6 5 7 32 8 1 9 1 10 20 12 3 13 1 15 18 18 1 20 2 21 1 22 1 24 1 25 5 30 10 45 3 50 1 60 4 90 1 150 1 Sysmiss 241 How many days, on average, does it take for the finished goods to be delivered t INTERVIEWER READ OUT 241 241 -9 Don't know 2 0 1 1 75 2 57 3 18 4 9 5 13 6 6 7 28 8 2 10 9 14 1 15 7 17 1 20 6 25 1 30 3 40 1 70 1 Sysmiss 241 How many days, on average, does it take for the finished goods to be delivered to the customer Does this establishment currently export or are you considering entering the exp Does this establishment currently export or are you considering entering the export market in the next 12 months? 241 241 -9 Don't know 0 1 Yes 49 2 No 192 Sysmiss 241 Does this establishment currently export or are you considering entering the export market in the next 12 months? Meeting export market product specifications and requirements SHOW CARD 49 433 -9 Don't know 1 -7 Does not apply 0 0 No Obstacle 16 1 Minor Obstacle 11 2 Moderate Obstacle 16 3 Major Obstacle 4 4 Very Severe Obstacle 1 Sysmiss 433 Price competitiveness in export markets SHOW CARD 49 433 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 4 1 Minor Obstacle 7 2 Moderate Obstacle 15 3 Major Obstacle 13 4 Very Severe Obstacle 10 Sysmiss 433 Production capacity to meet order quantities and delivery dates SHOW CARD 49 433 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 12 1 Minor Obstacle 19 2 Moderate Obstacle 10 3 Major Obstacle 6 4 Very Severe Obstacle 2 Sysmiss 433 Import regulations and non-tariff barriers in the export markets SHOW CARD 49 433 -9 Don't know 2 -7 Does not apply 0 0 No Obstacle 5 1 Minor Obstacle 10 2 Moderate Obstacle 18 3 Major Obstacle 11 4 Very Severe Obstacle 3 Sysmiss 433 Transportation and delivery of raw materials and inputs used in production SHOW CARD 49 433 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 11 1 Minor Obstacle 11 2 Moderate Obstacle 15 3 Major Obstacle 9 4 Very Severe Obstacle 3 Sysmiss 433 Transportation and delivery of the exported goods SHOW CARD 49 433 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 14 1 Minor Obstacle 16 2 Moderate Obstacle 12 3 Major Obstacle 4 4 Very Severe Obstacle 3 Sysmiss 433 Other Specify READ OUT SHOW CARD 0 0 Most important business service What two business services would most help increase exports or facilitate entering the export market. Here is a list of possible services- please tell me the two that are the most important. SHOW CARD 49 433 -9 Don't know 0 1 Worker training 12 2 Maintainance and repair of factory equipment 7 3 Technical assistance in production and quality management 4 4 Assistance with product design,packaging and labeling for foreign markets 6 5 Export promotion services 6 6 Information about domestic marke 5 7 Assistance with improving IT capabilities 2 8 Government assistance in lowering barriers to your exports imposed by other countries 3 9 Reforming domestic regulations that affect export markets 1 10 Export Financing 3 11 Other Specify 0 Sysmiss 433 Second important business service What two business services would most help increase exports or facilitate entering the export market. Here is a list of possible services- please tell me the two that are the most important. SHOW CARD 49 433 -9 Don't know 0 1 Worker training 2 2 Maintainance and repair of factory equipment 3 3 Technical assistance in production and quality management 6 4 Assistance with product design,packaging and labeling for foreign markets 1 5 Export promotion services 9 6 Information about domestic marke 6 7 Assistance with improving IT capabilities 5 8 Government assistance in lowering barriers to your exports imposed by other countries 13 9 Reforming domestic regulations that affect export markets 4 10 Export Financing 0 11 Other Specify 0 Sysmiss 433 Other Specify SHOW CARD 0 0 Most important business service What two business services would most help increase your domestic sales. Here is a list of possible services- please tell me the two that are the most important SHOW CARD 192 290 -9 Don't know 0 1 Worker training 60 2 Maintainance and repair of factory equipment 46 3 Technical assistance in productiion and quality management 30 4 Assistance with product design,packaging and labeling for domestic markets 10 5 Marketing and advertising services 18 6 Information about domestic markets 12 7 Assistance with improving IT capabilities 3 8 Reforming domestic regulations that affect access to markets 13 9 Other 0 Sysmiss 290 Second important business service What two business services would most help increase your domestic sales. Here is a list of possible services- please tell me the two that are the most important SHOW CARD 191 291 -9 Don't know 0 1 Worker training 18 2 Maintainance and repair of factory equipment 38 3 Technical assistance in productiion and quality management 33 4 Assistance with product design,packaging and labeling for domestic markets 10 5 Marketing and advertising services 39 6 Information about domestic markets 25 7 Assistance with improving IT capabilities 7 8 Reforming domestic regulations that affect access to markets 21 9 Other 0 Sysmiss 291 Most important business service What two business services would most help increase your domestic sales. Here is a list of possible services- please tell me the two that are the most important SHOW CARD 241 241 -9 Don't know 0 1 Worker training 73 5 Marketing and advertising services 103 6 Information about domestic markets 25 7 Assistance with improving IT capabilities 10 8 Reforming domestic regulations that affect access to markets 29 9 Other 1 Sysmiss 241 Second important business service What two business services would most help increase your domestic sales. Here is a list of possible services- please tell me the two that are the most important SHOW CARD 241 241 -9 Don't know 4 1 Worker training 40 5 Marketing and advertising services 79 6 Information about domestic markets 56 7 Assistance with improving IT capabilities 25 8 Reforming domestic regulations that affect access to markets 37 9 Other 0 Sysmiss 241 Local Chamber of commerce 482 0 -9 Don't know 23 -7 Does not apply 149 1 Yes 85 2 No 225 Industry association 482 0 -9 Don't know 28 -7 Does not apply 130 1 Yes 78 2 No 246 Avg. days of inventory of main sales item kept by establishment At the present time, when this establishment receives its main sales item, on average, how many days of inventory measured in days of sales, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND 122 360 -9 Don't know 2 4 1 5 2 6 1 7 1 10 3 14 1 15 18 20 2 25 2 30 40 40 2 45 6 60 9 80 1 90 10 120 2 150 4 180 12 210 1 300 1 365 1 Sysmiss 360 At the present time, when this establishment receives its main sales item, on average, how many days of inventory measured in days of sales, does this establishment keep? How Much Of An Obstacle: Transport? SHOW CARD Is transport No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 482 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 72 1 Minor Obstacle 138 2 Moderate Obstacle 155 3 Major Obstacle 88 4 Very Severe Obstacle 29 To what degree is Transport an obstacle to the current operations of this establishment? How Much Of An Obstacle: Customs And Trade Regulations? SHOW CARD Are customs and trade regulations No Obstacle, a Minor Obstacle, a Moderate obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 482 0 -9 Don't know 29 -7 Does not apply 5 0 No Obstacle 153 1 Minor Obstacle 109 2 Moderate Obstacle 79 3 Major Obstacle 67 4 Very Severe Obstacle 40 To what degree is Customs and trade regulations an obstacle to the current operations of this establishment? Lack of an ISO certification SHOW CARD 482 0 -9 Don't know 53 -7 Does not apply 15 0 No Obstacle 338 1 Minor Obstacle 40 2 Moderate Obstacle 20 3 Major Obstacle 8 4 Very Severe Obstacle 8 Access to inputs and supplies SHOW CARD 482 0 -9 Don't know 0 -7 Does not apply 3 0 No Obstacle 152 1 Minor Obstacle 149 2 Moderate Obstacle 98 3 Major Obstacle 41 4 Very Severe Obstacle 39 Access to production technology SHOW CARD 241 241 -9 Don't know 2 -7 Does not apply 0 0 No Obstacle 51 1 Minor Obstacle 82 2 Moderate Obstacle 52 3 Major Obstacle 35 4 Very Severe Obstacle 19 Sysmiss 241 Current currency exchange rates SHOW CARD 482 0 -9 Don't know 7 -7 Does not apply 5 0 No Obstacle 127 1 Minor Obstacle 149 2 Moderate Obstacle 104 3 Major Obstacle 59 4 Very Severe Obstacle 31 Price increases in fuel, electricity, and raw materials SHOW CARD 482 0 -9 Don't know 2 -7 Does not apply 0 0 No Obstacle 13 1 Minor Obstacle 86 2 Moderate Obstacle 100 3 Major Obstacle 113 4 Very Severe Obstacle 168 Availability of storage facilities, including cold storage facilities and wareho SHOW CARD 482 0 -9 Don't know 1 -7 Does not apply 15 0 No Obstacle 208 1 Minor Obstacle 124 2 Moderate Obstacle 93 3 Major Obstacle 28 4 Very Severe Obstacle 13 Availability of storage facilities, including cold storage facilities and warehouses. In last FY, main market for establishment's main product In fiscal year 2011/2012, which of the following was the main market in which this establishment sold its main product? If answer is 3 or Don't Know then GO TO QUESTION E.6 241 241 -9 Don't know 0 1 Local main product sold mostly in same municipality where establishment is located 86 2 National main product sold mostly across the country where establishment is located 141 3 International 14 Sysmiss 241 In fiscal year 2011/2012, which of the following was the main market in which this establishment sold its main product? In fiscal year 2011/2012, for the main market in which this establishment sold its main product, how many competitors did this establishment's main product face? 227 255 -9 Don't know 17 -4 Too many to count 115 1 2 2 8 3 9 4 13 5 13 6 3 7 6 8 4 9 2 10 7 12 6 15 5 16 1 20 2 22 1 23 2 24 1 25 3 29 1 30 3 32 1 33 1 50 1 Sysmiss 255 In fiscal year 2011/2012, for the main market in which this establishment sold its main product, how many competitors did this establishment’s main product face? Do You Use Technology Licensed From A Foreign-Owned Company? Does this establishment at present use technology licensed from a foreign-owned company, excluding office software? Technology licensed from a foreign owned company: it measures access to foreign technology. The license may be held by the establishment's parent company. The answer is “no” if the establishment uses foreign technology without a license or a formal agreement. 241 241 -9 Don't know 0 1 Yes 12 2 No 229 Sysmiss 241 Does this establishment at present use technology licensed from a foreign-owned company, excluding office software? Does This Establishment Compete Against Unregistered Or Informal Firms? Does this establishment compete against unregistered or informal firms? 482 0 -9 Don't know 9 1 Yes 258 2 No 215 How Much Of An Obstacle: Practices of competitors in informal sector? SHOW CARD Are practices of competitors in the informal sector No Obstacle, a Minor Obstacle, a Moderate Obstacle, Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 482 0 -9 Don't know 22 -7 Does not apply 1 0 No Obstacle 167 1 Minor Obstacle 74 2 Moderate Obstacle 92 3 Major Obstacle 76 4 Very Severe Obstacle 50 To what degree are Practices of Competitors in the Informal Sector an obstacle to the current operations of this establishment? During the last three years, has this establishment introduced new or significan INTERVIEWER: INSTRUCT RESPONDENT THAT THE SHOW CARD CONTAINS EXAMPLES In the last three years, has this establishment introduced new products or services? 482 0 -9 Don't know 0 1 Yes 214 2 No 268 During the last three years, has this establishment introduced new or significantly improved products or services? Were any of the new or significantly improved products or services also new for Was the new product or service also new for the establishment's main market? 214 268 -9 Don't know 3 1 Yes 113 2 No 98 Sysmiss 268 Were any of the new or significantly improved products or services also new for the establishment’s main market? During the last three years, has this establishment introduced any new or signif SHOW CARD In the last three years, has this establishment introduced any new or significantly improved methods of manufacturing products or offering services? 482 0 -9 Don't know 0 1 Yes 214 2 No 268 During the last three years, has this establishment introduced any new or significantly improved methods of manufacturing products or offering services? During the last three years, has this establishment introduced any new or signif During the last three years, has this establishment introduced any new or significantly improved logistics, delivery, or distribution methods for inputs, products, or services? SHOW CARD 482 0 -9 Don't know 1 1 Yes 197 2 No 284 During the last three years, has this establishment introduced any new or significantly improved logistics, delivery, or distribution methods for inputs, products, or services? During the last three years, has this establishment introduced any new or signif During the last three years, has this establishment introduced any new or significantly improved supporting activities for your processes, such as maintenance systems or operations for purchasing, accounting, or computing? SHOW CARD 482 0 -9 Don't know 3 1 Yes 261 2 No 218 During the last three years, has this establishment introduced any new or significantly improved supporting activities for your processes, such as maintenance systems or operations for purchasing, accounting, or computing? During the last three years, has this establishment introduced any new or signif SHOW CARD During the last three years, has this establishment introduced any new or significantly improved organizational structures or management practices? 482 0 -9 Don't know 0 1 Yes 238 2 No 244 During the last three years, has this establishment introduced any new or significantly improved organizational structures or management practices? During the last three years, has this establishment introduced new or significan SHOW CARD During the last three years, has this establishment introduced new or significantly improved marketing methods? 482 0 -9 Don't know 0 1 Yes 248 2 No 234 During the last three years, has this establishment introduced new or significantly improved marketing methods? During the last three years, did this establishment spend on formal research and SHOW CARD During the last three years, did this establishment spend on formal research and development activities, either in-house or contracted with other companies? 482 0 -9 Don't know 1 1 Yes 53 2 No 428 During the last three years, did this establishment spend on formal research and development activities, either in-house or contracted with other companies? During the last three years, did this establishment give employees some time to During the last three years, did this establishment give employees some time to develop or try out a new approach or new idea about products or services, business process, firm management, or marketing? 482 0 -9 Don't know 1 1 Yes 225 2 No 256 During the last three years, did this establishment give employees some time to develop or try out a new approach or new idea about products or services, business process, firm management, or marketing? In last FY, What Was The Capacity Utilization (%) Of This Establishment? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now change the topic. In fiscal year 2011/2012, what was this establishment's output produced as a proportion of the maximum output possible if using all facilities available (capacity utilization)? 241 241 -9 Don't know 1 15 1 25 3 30 6 40 10 45 1 50 19 60 19 65 1 70 21 75 16 80 53 85 25 90 33 95 10 96 1 98 2 99 1 100 18 Sysmiss 241 In fiscal year 2011/2012, what was this establishment’s output produced as a proportion of the maximum output possible if using all the resources available (capacity utilization)? Number Of Hours Per Week Operated By The Establishment In Last Fiscal Year In fiscal year 2011/2012, how many hours per week did this establishment normally operate? 241 241 -9 Don't know 0 24 1 40 3 42 6 43 1 44 1 45 3 48 76 50 1 54 1 56 27 60 20 63 1 70 15 72 21 80 8 84 14 90 6 92 1 96 5 100 5 105 6 108 2 120 7 125 1 140 6 168 3 Sysmiss 241 In fiscal year 2011/2012, how many hours per week did this establishment normally operate? Percentage Of The Land Occupied: Owned By This Establishment 482 0 -9 Don't know 0 -7 Floor in a building 3 0 348 25 3 40 1 50 4 60 1 65 1 70 1 75 2 80 5 85 1 90 1 100 111 Percentage Of The Land Occupied: Rented Or Leased By This Establishment INTERVIEWER: SHOW CARD 482 0 -9 Don't know 0 -7 Floor in a building 33 0 115 10 1 15 1 20 5 25 2 30 1 35 1 40 1 50 4 60 1 75 3 100 314 Percentage Of The Land Occupied: Other INTERVIEWER: SHOW CARD 482 0 -9 Don't know 0 -7 Floor in a building 0 0 481 100 1 Applic. To Obtain A Construction-Related Permit Submitted Over The Last 2 Years Over the last two years, did this establishment submit an application to obtain a construction-related permit? If answer is No or Don't Know then GO TO QUESTION G.30 Application for construction permit. Self-explanatory 482 0 -9 Don't know 4 1 Yes 35 2 No 443 Over the last two years, did this establishment submit an application to obtain a construction-related permit? How Many Days Did It Take For You To Obtain A Construction-Related Permit? In reference to that application for a construction-related permit, approximately how many days did it take to obtain it from the day of the application to the day the permit was granted? Waiting time for construction permit. Self-explanatory 35 447 -9 Don't know 1 -6 Still in process 7 -5 Application denied 2 1 Less than one day 1 2 2 3 1 4 1 5 1 10 4 15 3 20 2 30 4 45 1 60 1 90 2 180 1 360 1 Sysmiss 447 In reference to that application for a construction-related permit, approximately how many days did it take to obtain it from the day of the application to the day the permit was granted? Informal Gift/Payment Expected Or Requested For A Construction-Related Permit In reference to that application for a construction-related permit, was an informal gift or payment expected or requested? 35 447 -9 Don't know 2 -8 Refuse 2 1 Yes 8 2 No 23 Sysmiss 447 In reference to that application for a construction-related permit, was an informal gift or payment expected or requested? What Is The Total Selling Area In This Establishment? What is the total selling area of this establishment? Total selling area refers to the space where sales take place. It does not include warehouses. Whenever the establishment is composed of several locations the selling areas of each location should be added. 118 364 -9 Don't know 3 15 1 110 1 120 1 200 5 234 1 240 1 250 2 280 1 288 1 300 12 325 1 340 1 350 1 400 5 420 1 480 1 500 9 560 1 600 5 700 3 800 9 900 2 1000 12 1100 1 1200 6 1300 1 1400 2 1500 5 1800 1 2000 6 2400 2 2500 4 3000 1 3500 1 3600 1 4000 2 5000 1 5500 1 6000 1 7800 1 8000 1 Sysmiss 364 The Area Is Measured In: What is the total selling area of this establishment? Total selling area refers to the space where sales take place. It does not include warehouses. Whenever the establishment is composed of several locations the selling areas of each location should be added. 115 367 1 Square Feet 114 2 Square Yards 0 3 Square Meters 1 4 Other 0 Sysmiss 367 Specify Other Units (If Not Included Above) The Area Is Measured In What is the total selling area of this establishment? Total selling area refers to the space where sales take place. It does not include warehouses. Whenever the establishment is composed of several locations the selling areas of each location should be added. 0 0 Percentage Of The Building Occupied: Owned By This Establishment SHOW CARD 118 364 -9 Don't know 0 0 98 50 1 60 1 80 1 100 17 Sysmiss 364 Percentage Of The Building Occupied: Leased or Rented By This Establishment SHOW CARD 118 364 -9 Don't know 0 0 17 20 1 40 1 50 1 100 98 Sysmiss 364 Percentage Of The Building Occupied: Other SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Other 118 364 -9 Don't know 0 0 118 Sysmiss 364 How Much Of An Obstacle: Access To Land? SHOW CARD Is access to land No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 482 0 -9 Don't know 1 -7 Does not apply 0 0 No Obstacle 188 1 Minor Obstacle 116 2 Moderate Obstacle 97 3 Major Obstacle 56 4 Very Severe Obstacle 24 To what degree is Access to Land an obstacle to the current operations of this establishment? In last FY, Did This Establishment Pay For Security? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now turn to another topic. In fiscal year 2011/2012, did this establishment pay for security, for example equipment, personnel, or professional security services? If answer is No or Don't Know then GO TO QUESTION I.3 Pay for security. Self-explanatory 482 0 -9 Don't know 0 1 Yes 229 2 No 253 In fiscal year 2011/2012, did this establishment pay for security, for example equipment, personnel, or professional security services? Percentage Of Total Annual Sales Paid For Security In Last Fiscal Year PROVIDE EITHER ONE OR THE OTHER, NOT BOTH i2a and i2b How much pay for security. Self-explanatory 45 437 -9 Don't know 9 1 17 2 6 3 3 4 1 5 5 10 3 15 1 Sysmiss 437 In Last Fiscal Year, What Is The Total Annual Cost Of Security? PROVIDE EITHER ONE OR THE OTHER, NOT BOTH i2a and i2b How much pay for security. Self-explanatory 184 298 -9 Don't know 3 2400 1 3600 1 4000 1 6000 4 10000 2 12000 1 15000 1 20000 3 22000 1 24000 1 30000 1 35000 1 40000 1 48000 1 50000 2 60000 9 70000 3 72000 8 80000 2 85000 1 90000 2 96000 1 100000 8 120000 10 132000 1 135000 1 140000 1 150000 7 180000 2 182000 1 185000 1 200000 9 225000 1 240000 2 250000 4 276000 1 288000 2 300000 13 325000 1 350000 2 400000 2 480000 2 500000 9 600000 7 700000 4 720000 2 750000 2 800000 6 900000 2 1000000 9 1100000 1 1200000 4 1400000 1 1500000 6 2000000 1 2500000 3 2600000 1 5000000 2 7500000 1 8000000 1 Sysmiss 298 Regarding security, who does this establishment primarily seek protection agains Regarding security, who does this establishment primarily seek protection against? SHOW CARD 229 253 -9 Don't know 6 1 Political activists 63 2 Labor activists 20 3 Organized crime 49 4 Unaffiliated criminals seeking petty theft 69 5 Other 22 Sysmiss 253 Regarding security, who does this establishment primarily seek protection against? Who does this establishment primarily pay to provide protection? Who does this establishment primarily pay to provide protection? SHOW CARD 229 253 -9 Don't know 0 1 Security firm or hired guard 182 2 Security consortium set up at the community level 27 3 Political Party 9 4 Local Police 3 5 Organized crime 1 6 Other 7 Sysmiss 253 Losses Due To Theft, Robbery, Vandalism Or Arson Experienced In Last Fiscal Year In fiscal year 2011/2012, did this establishment experience losses as a result of theft, robbery, vandalism or arson? If answer is No or Don't Know then GO TO QUESTION I.30 Experienced losses from theft, robbery, vandalism, arson. Self-explanatory 482 0 -9 Don't know 1 1 Yes 50 2 No 431 In fiscal year 2011/2012, did this establishment experience losses as a result of theft, robbery, vandalism or arson on this establishment’s premises? Losses Due To Theft, Robbery, Vandalism Or Arson In Last Fiscal Yr (% Of Sales) PROVIDE EITHER ONE OR THE OTHER, NOT BOTH i4a and i4b Extent of losses from theft, robbery, vandalism, arson. Self-explanatory 17 465 -9 Don't know 1 1 5 2 4 4 1 5 1 8 1 15 1 20 1 22 1 25 1 Sysmiss 465 Value Of Losses Due To Theft, Robbery, Vandalism Or Arson In Last Fiscal Yr Extent of losses from theft, robbery, vandalism, arson. Self-explanatory 33 449 -9 Don't know 0 3000 1 8000 1 10000 3 13000 1 15000 1 20000 1 30000 3 35000 1 40000 2 45000 1 48000 1 50000 2 65000 1 80000 1 100000 1 150000 1 200000 3 250000 1 300000 1 400000 2 605000 1 700000 1 1200000 1 5000000 1 Sysmiss 449 How Much Of An Obstacle: Crime, Theft And Disorder? SHOW CARD Are crime, theft and disorder No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 482 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 177 1 Minor Obstacle 164 2 Moderate Obstacle 92 3 Major Obstacle 41 4 Very Severe Obstacle 8 To what degree is Crime, Theft and Disorder an obstacle to the current operations of this establishment? In last FY, % Of Material Inputs Or Services Paid For After Delivery INTERVIEWER: CHECK THAT TOTAL SUMS TO100% 482 0 -9 Don't know 1 0 87 3 1 5 5 10 32 15 4 20 45 25 28 30 43 35 4 40 39 45 1 50 65 60 27 65 2 70 17 75 4 80 22 85 1 90 11 95 1 98 1 100 41 In fiscal year 2011/2012, what percentage, as a proportion of the value of total annual purchases of material inputs or services were purchased on credit? In last FY, % Of Total Annual Sales Paid For After Delivery SHOW CARD In fiscal year 2011/2012, what percent of this establishment's total annual sales of its goods or services were: Paid for after delivery? 482 0 -9 Don't know 1 0 60 2 3 3 3 5 28 7 1 10 46 15 5 20 50 25 18 30 30 35 2 40 33 50 74 55 1 60 29 65 1 70 23 75 5 80 29 90 15 95 3 98 2 100 20 In fiscal year 2011/2012, what percentage of this establishment’s total annual sales of its goods or services were sold on credit? % Of Working Capital Financed From Internal Funds/Retained Earnings INTERVIEWER: SHOW CARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 482 0 -9 Don't know 1 0 23 10 5 15 1 20 8 25 2 30 12 35 1 40 10 45 1 50 43 60 22 65 2 70 25 75 14 80 14 85 1 90 14 95 2 100 281 % Of Working Capital Borrowed From Banks INTERVIEWER: SHOW CARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 482 0 -9 Don't know 1 0 403 10 1 15 1 20 4 25 2 30 12 40 7 50 16 55 1 60 4 70 7 80 2 90 2 100 19 % Of Working Capital Borrowed From Non-Bank Financial Institutions INTERVIEWER: SHOW CARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 482 0 -9 Don't know 1 0 463 10 3 20 2 30 1 40 2 50 6 60 1 100 3 % Of Working Capital Purchased On Credit/Advances From Suppliers /Customers INTERVIEWER: SHOW CARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 482 0 -9 Don't know 1 0 359 5 3 10 18 15 1 20 23 25 13 30 22 35 2 40 13 50 16 60 5 65 1 70 1 75 1 80 2 90 1 % Of Working Capital Financed By Other (Money Lenders, Friends, Relatives, Etc) INTERVIEWER: SHOW CARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 482 0 -9 Don't know 1 0 454 5 1 10 10 20 7 25 2 30 4 40 1 50 1 60 1 Did This Establishment Purchase Any Fixed Assets In Last Fiscal Yr? In fiscal year 2011/2012, did this establishment purchase any fixed assets, such as machinery, vehicles, equipment, land or buildings? If answer is No or Don't Know then GO TO QUESTION K.6 Purchase of fixed assets, investments, etc. Self-explanatory 482 0 -9 Don't know 0 1 Yes 145 2 No 337 In fiscal year 2011/2012, did this establishment purchase any fixed assets, such as machinery, vehicles, equipment, land or buildings? Total Annual Expenditure For Purchases Of Equipment In Last Fiscal Yr 145 337 -9 Don't know 0 0 3 12000 1 30000 5 40000 5 45000 2 49000 1 50000 5 60000 2 65000 1 70000 2 80000 1 90000 2 100000 4 120000 1 125000 1 150000 2 160000 1 200000 8 240000 1 250000 3 300000 6 400000 4 470000 1 500000 8 600000 1 700000 3 800000 2 900000 2 930000 1 1000000 9 1100000 1 1200000 1 1500000 10 1600000 1 1900000 1 2000000 6 2200000 1 2300000 1 2500000 2 2600000 1 3000000 3 3168000 1 3500000 1 4000000 2 4500000 1 5000000 3 6000000 2 6300000 1 7000000 1 8000000 3 10000000 3 13000000 1 15000000 2 20000000 1 30000000 1 40000000 3 50000000 2 60000000 1 Sysmiss 337 Total Annual Expenditure For Purchases Of Land And Buildings In Last Fiscal Yr 145 337 -9 Don't know 0 0 138 100 1 4000000 1 5600000 1 10000000 2 15000000 1 60000000 1 Sysmiss 337 Last FY, % Fixed Assets Funded By: Internal Funds/Retained Earnings SHOW CARD 145 337 -9 Don't know 0 0 25 2 1 10 2 20 7 30 9 40 5 50 7 60 1 70 1 80 1 100 86 Sysmiss 337 Last FY, % Fixed Assets Funded By: Owners’ Contributions Or Issued New Equity SHOW CARD 145 337 -9 Don't know 0 0 125 20 2 30 1 40 3 50 3 70 2 100 9 Sysmiss 337 Last FY, % Fixed Assets Funded By: Bank Borrowing SHOW CARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 145 337 -9 Don't know 0 0 113 40 3 50 4 60 5 70 4 80 3 90 1 98 1 100 11 Sysmiss 337 Last FY, % Fixed Assets Funded By: Non-Bank Financial Institutions SHOW CARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 145 337 -9 Don't know 0 0 138 50 2 70 2 100 3 Sysmiss 337 Last FY, % Fixed Assets Funded By: Credit From Suppliers/Advances From Customers SHOW CARD 145 337 -9 Don't know 0 0 142 20 1 70 2 Sysmiss 337 145 337 -9 Don't know 0 0 142 20 1 30 1 50 1 Sysmiss 337 Does This Establishment Have A Checking And\Or Saving Account? Now let's talk about the establishment's current situation. At this time, does this establishment have a checking or savings account? Checking/ savings account. Self-explanatory 482 0 -9 Don't know 0 1 Yes 441 2 No 41 Now let’s talk about the establishment’s current situation. At this time, does this establishment have a checking or savings account? At This Time, Does This Establishment Have An Overdraft Facility? At this time, does this establishment have an overdraft facility? 482 0 -9 Don't know 4 1 Yes 215 2 No 263 Establishment has A Line Of Credit Or Loan From A Financial Institution? At this time, does this establishment have a line of credit or a loan from a financial institution? If answer is No or Don't Know then GO TO QUESTION K.16 482 0 -9 Don't know 8 1 Yes 163 2 No 311 At this time, does this establishment have a line of credit or a loan from a financial institution? Type Of Financial Institution That Granted The Line Of Credit Or Loan SHOW CARD Referring to the most recent line of credit or loan, what type of financial institution granted this loan? Institutions that granted loan. Self-explanatory 163 319 -9 Don't know 0 1 Private commercial banks 119 2 State-owned banks or government agency 23 3 Non-bank financial institution 21 4 Other 0 Sysmiss 319 Referring to the most recent line of credit or loan, what type of financial institution granted this loan? Year When The Most Recent Loan/Line Of Credit Approved Referring only to this most recent line of credit or loan, in what year was the most recent line of credit or loan approved? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR 163 319 -9 Don't know 3 2002 1 2004 3 2007 3 2008 13 2009 11 2010 33 2011 21 2012 31 2013 44 Sysmiss 319 Referring only to this most recent line of credit or loan, in what year was the most recent line of credit or loan approved? For The Most Recent Loan, What Was The Value At The Time Of Approval? Referring only to this most recent loan or line of credit, what was its value at the time of approval? Value of the loan. Self-explanatory 163 319 -9 Don't know 5 -8 Refuse 20 50000 3 60000 1 100000 3 200000 1 400000 1 500000 6 600000 1 700000 1 800000 4 900000 1 1000000 9 1200000 2 1500000 10 1600000 2 1700000 1 1900000 1 2000000 4 2500000 2 3000000 7 3500000 3 3800000 1 3900000 1 4000000 5 5000000 14 6000000 2 7000000 2 7500000 1 8000000 3 8500000 1 9000000 1 10000000 10 13000000 2 14300000 1 15000000 3 16000000 1 16200000 1 20000000 8 25000000 1 26000000 1 27500000 1 30000000 4 35000000 2 36000000 1 40000000 1 50000000 2 70000000 1 80000000 1 100000000 1 470000000 1 481165000 1 Sysmiss 319 Referring only to this most recent loan or line of credit, what was its value at the time of approval? Financing Required For The Most Recent Line Of Credit Or Loan Referring only to this most recent loan or line of credit, did the financing require collateral? If answer is No or Don't Know then GO TO QUESTION K.16 163 319 -9 Don't know 4 1 Yes 146 2 No 13 Sysmiss 319 Referring only to this most recent loan or line of credit, did the financing require collateral? Type Of Collateral Required For The Most Recent Loan? Land, Buildings INTERVIEWER: READ OUT Referring only to this most recent loan or line of credit, what type of collateral was required? Land, buildings under ownership of the establishment 146 336 -9 Don't know 0 1 Yes 34 2 No 112 Sysmiss 336 Type Of Collateral Required For The Most Recent Loan? Equipment 146 336 -9 Don't know 0 1 Yes 37 2 No 109 Sysmiss 336 Type Of Collateral Required For The Most Recent Loan? Accounts 146 336 -9 Don't know 2 1 Yes 14 2 No 130 Sysmiss 336 Type Of Collateral Required For The Most Recent Loan? Personal Assets Referring only to this most recent loan or line of credit, what type of collateral was required? Personal assets of owner (house, etc.) 146 336 -9 Don't know 0 1 Yes 106 2 No 40 Sysmiss 336 Type Of Collateral Required For The Most Recent Loan? Other Referring only to this most recent loan or line of credit, what type of collateral was required? Other forms of collateral not included in the categories above 146 336 -9 Don't know 1 1 Yes 5 2 No 140 Sysmiss 336 Value Of Collateral Required For The Most Recent Credit/Loan Referring only to this most recent line of credit or loan, what was the approximate value of the collateral required? 146 336 -9 Don't know 29 -8 1 400000 1 1500000 1 2000000 1 2500000 3 3000000 1 4000000 2 5000000 7 6000000 11 6500000 1 7000000 4 7500000 2 8000000 9 9000000 2 10000000 14 13000000 1 15000000 5 17800000 1 20000000 10 25000000 1 30000000 7 35000000 2 40000000 1 50000000 12 55000000 1 60000000 3 70000000 1 80000000 1 90000000 1 100000000 3 160000000 1 180000000 1 200000000 1 250000000 1 300000000 1 800000000 1 1100000000 1 Sysmiss 336 Referring only to this most recent line of credit or loan, what was the approximate value of the collateral required? What is the total number of outstanding loans or open lines of credit held by th What is the total number of outstanding loans or lines of credit held by this establishment? 163 319 -9 Don't know 4 1 142 2 9 3 4 4 3 5 1 Sysmiss 319 What is the total number of outstanding loans or open lines of credit held by this establishment? What is the total value of outstanding loans or lines of credit held by this est What is the total value of outstanding loans or lines of credit held by this establishment? 17 465 -9 Don't know 2 -8 Refuse 2 80000 1 700000 1 800000 1 1500000 1 5500000 1 6000000 1 26000000 1 50000000 3 70000000 1 100000000 1 400000000 1 Sysmiss 465 What is the total value of outstanding loans or lines of credit held by this establishment? At this time, does the owner or owners of this establishment have any outstandin What is the total value of outstanding loans or lines of credit held by this establishment? 482 0 -9 Don't know 55 1 Yes 72 2 No 355 At this time, does the owner or owners of this establishment have any outstanding personal loans that are used to finance this establishment’s business activities? In Last Fiscal Yr, Did Establishment Apply For New Loans/Lines Of Credit? Referring again to the last fiscal year 2011/2012, did this establishment apply for any loans or lines of credit? If answer is Yes or Don't Know then GO TO QUESTION K.21 Apply for new loans in last year. Self-explanatory 482 0 -9 Don't know 13 1 Yes 110 2 No 359 Referring again to the last fiscal year 2011/2012, did this establishment apply for any loans or lines of credit? Main Reason For Not Applying For New Loans Or New Lines Of Credit SHOW CARD What was the main reason why this establishment did not apply for any line of credit or loan? Reasons for not applying for loan last year. Self-explanatory 359 123 -9 Don't know 1 1 No need for loan-establishment has sufficient capital 177 2 Application procedures were complex 27 3 Interest rates were not favorable 92 4 Collateral requirements were too high 30 5 Size of loan and maturity were insufficient 6 6 Did not think it would be approved 3 7 Other 23 Sysmiss 123 What was the main reason why this establishment did not apply for any line of credit or loan? Referring only to this most recent application for a line of credit or loan, wha Referring only to this most recent application for a line of credit or loan, what was the outcome of that application? 110 372 -9 Don't know 0 -6 Application still in process 16 1 Application was approved 88 2 Application was rejected 6 Sysmiss 372 Referring only to this most recent application for a line of credit or loan, what was the outcome of that application? Financial Statements Checked & Certified By External Auditor In Last Fiscal Yr? In fiscal year 2011/2012, did this establishment have its annual financial statements checked and certified by an external auditor? Certification of financial statements by external auditor. Self-explanatory 482 0 -9 Don't know 0 1 Yes 368 2 No 114 In fiscal year 2011/2012, did this establishment have its annual financial statements checked and certified by an external auditor? How Much Of An Obstacle: Access To Finance SHOW CARD Is access to finance, which includes availability and cost, interest rates, fees and collateral requirements, No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 482 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 85 1 Minor Obstacle 117 2 Moderate Obstacle 113 3 Major Obstacle 97 4 Very Severe Obstacle 70 To what degree is Access to Finance an obstacle to the current operations of this establishment? The Court System Is Fair, Impartial And Uncorrupted SHOW CARD Self-explanatory 482 0 -9 Don't know 28 -7 Does not apply 22 1 Strongly disagree 62 2 Tend to disagree 122 3 Tend to agree 193 4 Strongly agree 55 I am going to read one statement describing the courts system and how it could affect business. Please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree."The court system is fair, impartial and uncorrupted" What % Of Senior Management Time Was Spent In Dealing With Govt Regulations? In a typical week over the last year, what percentage of total senior management's time was spent on dealing with requirements imposed by government regulations? [By senior management I mean managers, directors, and officers above direct supervisors of production/sales workers. Some examples of government regulations are taxes, customs, labor regulations, licensing and registration, including dealings with officials and completing forms] 482 0 -9 Don't know 9 0 No time was spent 302 1 14 2 21 3 6 4 3 5 42 6 2 7 1 8 1 10 36 11 1 13 1 15 17 16 1 20 14 25 6 30 4 40 1 In a typical week over the last year, what percentage of total senior management's time was spent on dealing with requirements imposed by government regulations? Over The Last 12 Months, Was This Establishment Inspected By Tax Officials? Over the last year, was this establishment visited or inspected by tax officials? If answer is No or Don't Know then GO TO QUESTION J.6a Visitations and inspections from tax inspectorate officials. Self-explanatory 482 0 -9 Don't know 0 1 Yes 365 2 No 117 Over the last year, was this establishment visited or inspected by tax officials? Frequency Of Inspections/Requirement For Meeting By Tax Officials Over the last year, how many times was this establishment either inspected by tax officials or required to meet with them? Self-explanatory 364 118 -9 Don't know 0 1 120 2 101 3 54 4 27 5 10 6 9 7 2 12 38 13 1 15 1 24 1 Sysmiss 118 Over the last year, how many times was this establishment either inspected by tax officials or required to meet with them? In Any Of These Inspections Was A Gift/Informal payment Requested ? In any of these inspections or meetings was a gift or informal payment expected or requested? 365 117 -9 Don't know 12 -8 Refuse 6 1 Yes 60 2 No 287 Sysmiss 117 In any of these inspections or meetings was a gift or informal payment expected or requested? Government Contract Secured (Or Attempted) In The Last 12 Months? Over the last year, has this establishment secured or attempted to secure a government contract? If answer is No or Don't Know then GO TO QUESTION J.7 Self-explanatory 482 0 -9 Don't know 5 1 Yes 28 2 No 449 Over the last year, has this establishment secured or attempted to secure a government contract? % Of Contract Value Avg. Firm Pays In Informal Gifts To Govt To Secure Contract? When establishments like this one do business with the government, what percent of the contract value would be typically paid in informal payments or gifts to secure the contract? 28 454 -9 Don't know 2 -8 Refusal 2 0 No payments 10 3 1 5 3 8 1 10 4 15 2 20 2 30 1 Sysmiss 454 When establishments like this one do business with the government, what percent of the contract value would be typically paid in informal payments or gifts to secure the contract? Percent Of Total Annual Sales Paid In Informal Payments PROVIDE EITHER ONE OR THE OTHER, NOT BOTH j7a and j7b 469 13 -9 Don't know 28 -8 Refusal 24 0 No payments or gifts are paid 366 1 3 2 8 3 5 4 3 5 12 7 3 10 8 13 1 15 4 20 3 25 1 Sysmiss 13 Total Annual Informal Payment PROVIDE EITHER ONE OR THE OTHER, NOT BOTH j7a and j7b 13 469 -9 Don't know 0 -8 Refusal 0 0 No payments or gifts are paid 1 10000 3 20000 1 25000 1 50000 1 60000 1 90000 1 100000 1 150000 2 300000 1 Sysmiss 469 Application To Obtain An Import License Submitted Over The Last 2 Years? Over the last two years, did this establishment submit an application to obtain an import license? If anwer is No or Don't Know then GO TO QUESTION J.13 Application for import license Self-explanatory 482 0 -9 Don't know 2 1 Yes 35 2 No 445 Over the last two years, did this establishment submit an application to obtain an import license? How Many Days Did It Take To Obtain Your Import License? Approximately how many days did it take to obtain this import license from the day of the application to the day it was granted? Wait for import license Self-explanatory 35 447 -9 Don't know 2 -6 Still in process 1 -5 Application denied 1 1 Less than one day 14 2 6 3 1 7 2 10 1 15 2 20 1 25 2 30 2 Sysmiss 447 Approximately how many days did it take to obtain this import license from the day of the application to the day it was granted? When You Applied For An Import License, Was An Informal Gift/payment Requested? In reference to that application for an import license, was an informal gift or payment expected or requested? 35 447 -9 Don't know 1 -8 Refuse 3 1 Yes 3 2 No 28 Sysmiss 447 In reference to that application for an import license, was an informal gift or payment expected or requested? Application To Obtain An Operating License Submitted Over Last 2 Years? Over the last two years, did this establishment submit an application to obtain an operating license? Application for operating license Self-explanatory-Includes renewals of operating licenses 482 0 -9 Don't know 2 1 Yes 90 2 No 390 Over the last two years, did this establishment submit an application to obtain an operating license? How Many Days Did It Take To Obtain Your Operating License? Approximately how many days did it take to obtain this operating license from the day of the application to the day it was granted? Wait for operating license. Self-explanatory 90 392 -9 Don't know 8 -6 Still in process 2 -5 Application denied 1 1 Less than one day 26 2 3 3 3 4 3 5 3 7 10 10 4 12 1 14 1 15 1 21 1 30 15 36 1 45 1 90 4 120 1 180 1 Sysmiss 392 Approximately how many days did it take to obtain this operating license from the day of the application to the day it was granted? When You Applied For Operating License Was An Informal Gift/payment Requested? In reference to that application for an operating license, was an informal gift or payment expected or requested? Sensitive question, no clarification can be offered 90 392 -9 Don't know 10 -8 Refuse 1 1 Yes 21 2 No 58 Sysmiss 392 In reference to that application for an operating license, was an informal gift or payment expected or requested? How Much Of An Obstacle: Tax Rates SHOW CARD 482 0 -9 Don't know 2 -7 Does not apply 0 0 No Obstacle 137 1 Minor Obstacle 144 2 Moderate Obstacle 92 3 Major Obstacle 57 4 Very Severe Obstacle 50 How Much Of An Obstacle: Tax Administrations SHOW CARD 482 0 -9 Don't know 4 -7 Does not apply 0 0 No Obstacle 194 1 Minor Obstacle 148 2 Moderate Obstacle 89 3 Major Obstacle 37 4 Very Severe Obstacle 10 How Much Of An Obstacle: Business Licensing And Permits SHOW CARD 482 0 -9 Don't know 8 -7 Does not apply 0 0 No Obstacle 219 1 Minor Obstacle 127 2 Moderate Obstacle 76 3 Major Obstacle 35 4 Very Severe Obstacle 17 How Much Of An Obstacle: Political Instability SHOW CARD 482 0 -9 Don't know 1 -7 Does not apply 0 0 No Obstacle 7 1 Minor Obstacle 11 2 Moderate Obstacle 44 3 Major Obstacle 87 4 Very Severe Obstacle 332 How Much Of An Obstacle: Corruption SHOW CARD 482 0 -9 Don't know 11 -7 Does not apply 31 0 No Obstacle 80 1 Minor Obstacle 81 2 Moderate Obstacle 83 3 Major Obstacle 86 4 Very Severe Obstacle 110 How Much Of An Obstacle: Courts SHOW CARD 482 0 -9 Don't know 27 -7 Does not apply 39 0 No Obstacle 256 1 Minor Obstacle 72 2 Moderate Obstacle 47 3 Major Obstacle 28 4 Very Severe Obstacle 13 Num. Permanent, Full-Time Employees At End Of Last Fiscal Year READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: Now I would like to ask you a few questions about this establishment's labor force. At the end of fiscal year 2011/2012, how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable 482 0 -9 Don't know 0 5 118 6 42 7 22 8 19 9 15 10 25 11 7 12 14 13 5 14 2 15 13 16 2 17 1 18 4 19 4 20 34 21 7 22 6 24 2 25 17 27 3 28 2 29 1 30 11 32 3 33 1 35 4 37 2 40 2 42 2 45 5 47 1 48 1 50 5 55 1 56 1 60 6 61 1 62 1 65 2 66 1 67 2 70 3 71 1 74 2 75 2 76 1 80 4 84 2 90 1 100 1 103 1 104 1 105 1 110 1 120 1 140 1 144 1 145 1 147 1 150 4 157 1 175 2 180 1 187 1 188 1 200 5 207 1 210 1 215 1 218 1 227 1 237 1 240 1 250 2 270 1 300 1 305 1 309 1 341 1 348 1 350 2 400 1 450 1 500 1 522 1 770 1 1200 1 1800 1 At the end of fiscal year 2011/2012, how many permanent, full-time individuals worked in this establishment? Please include all employees and managers. Num. Permanent, Full-Time Employees At End Of 3 Fiscal Years Ago Three fiscal years ago, at the end of fiscal year [insert three complete fiscal years ago], how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable Number of permanent, full-time employees three complete fiscal years ago. See definition of permanent, full-time employees in l1 482 0 -9 Don't know 2 -7 Establishment was not in business three years ago 9 2 11 3 19 4 19 5 84 6 25 7 22 8 17 9 16 10 23 11 3 12 11 13 6 14 6 15 15 16 5 17 5 18 7 19 3 20 21 21 4 22 5 23 2 24 1 25 14 27 1 28 2 29 2 30 8 31 1 32 2 35 5 38 2 40 9 42 2 45 9 47 1 50 5 55 1 60 9 65 2 66 1 67 1 75 1 77 1 85 1 96 1 100 10 105 3 110 4 112 1 114 1 115 2 120 3 125 1 130 1 135 1 136 1 140 2 145 1 150 6 154 1 165 1 190 1 195 1 200 1 210 1 225 1 250 2 270 2 295 1 300 2 310 1 450 2 475 1 500 2 642 1 1200 1 1600 1 Three fiscal years ago, at the end of fiscal year 2009/2010, how many permanent, full-time individuals work in this establishment? Please include all employees and managers Num. Full-time Employees At End Of Last Fiscal Yr: production workers INTERVIEWER: READ EACH CATEGORY 241 241 -9 Don't know 0 2 1 3 10 4 24 5 12 6 9 7 9 8 12 9 1 10 12 11 3 12 3 13 4 14 9 15 22 16 6 17 1 18 3 19 1 20 7 21 2 22 4 23 1 24 1 25 4 26 1 28 1 30 5 32 1 35 1 38 1 40 2 42 2 45 2 47 1 48 1 50 6 54 1 55 2 56 1 58 1 60 3 64 1 70 5 80 1 83 1 85 1 90 1 100 3 105 1 110 2 114 1 120 1 127 1 130 1 133 1 140 1 147 1 158 1 160 3 170 1 175 2 197 1 200 3 202 1 205 1 207 1 228 1 250 2 273 1 275 1 350 2 490 1 670 1 800 1 1710 1 Sysmiss 241 Num. Full-time Employees At End Of Last Fiscal Yr: non-production workers INTERVIEWER: READ EACH CATEGORY 241 241 -9 Don't know 0 0 1 1 19 2 44 3 17 4 17 5 35 6 12 7 9 8 5 9 1 10 12 12 2 14 1 15 5 16 1 17 2 19 2 20 10 22 2 23 1 24 1 25 4 30 8 32 2 35 1 40 6 42 1 45 1 47 1 50 4 59 1 60 1 70 2 75 2 90 1 100 3 139 1 148 1 150 1 400 1 Sysmiss 241 Num. Full-time Employees At End Of Last Fiscal Yr: Skilled Production Workers INTERVIEWER: READ EACH CATEGORY 241 241 -9 Don't know 1 0 1 1 1 2 8 3 19 4 26 5 15 6 16 7 8 8 16 9 1 10 23 11 2 12 5 13 4 14 2 15 9 16 2 17 2 18 2 20 10 21 1 22 1 23 1 24 1 25 2 27 1 28 2 30 10 32 2 38 1 40 6 45 1 47 1 50 6 54 1 58 1 80 2 83 1 85 1 100 3 104 1 105 1 120 1 130 1 133 1 147 1 150 2 160 2 170 1 175 2 197 1 200 3 250 1 300 1 350 1 490 1 670 1 1026 1 Sysmiss 241 Num. Full-time Employees At End Of Last Fiscal Yr: Unskilled Production Workers INTERVIEWER: READ EACH CATEGORY 241 241 -9 Don't know 1 0 111 1 8 2 9 3 8 4 7 5 12 6 4 7 7 8 4 9 2 10 12 11 5 12 1 14 1 15 2 16 1 18 1 20 8 24 1 26 1 30 4 35 1 38 1 40 5 45 1 50 5 53 1 60 3 70 1 75 1 100 6 102 1 130 1 150 1 208 1 550 1 684 1 Sysmiss 241 Num. Full-time Employees At End Of Last Fiscal Yr: female At the end of fiscal year 2011/2012, how many permanent full-time employees of this establishment for the following categories were female? 241 241 -9 Don't know 0 0 93 1 49 2 33 3 17 4 11 5 7 6 2 7 5 8 5 10 3 15 4 20 3 24 1 25 1 30 2 38 1 55 1 84 1 125 1 135 1 Sysmiss 241 Num. Full-time Employees At End Of Last Fiscal Yr: female production workers INTERVIEWER: READ EACH CATEGORY Self explanatory 241 241 -9 Don't know 0 0 157 1 10 2 16 3 10 4 3 5 9 6 5 7 2 8 1 9 1 10 5 12 3 14 1 15 3 17 1 18 2 20 4 25 1 28 1 45 1 70 2 85 1 148 1 450 1 Sysmiss 241 Num. Full-time Employees At End Of Last Fiscal Yr: female non-production workers INTERVIEWER: READ EACH CATEGORY Self explanatory 241 241 -9 Don't know 0 0 149 1 33 2 24 3 4 4 6 5 7 6 2 7 1 8 1 10 3 11 2 12 1 15 3 20 3 28 1 90 1 Sysmiss 241 Num. Full-Time Temporary Employees At End Of Last Fiscal Yr How many full-time temporary employees did this establishment employ in fiscal year 2011/2012? IF 0, GO TO QUESTION L.9b Full-time temporary or seasonal employees are defined as all paid short-term (i.e. for less than a fiscal year) employees with no guarantee of renewal of employment contract and work 40 hours or more per week for the term of their contract. 482 0 -9 Don't know 1 0 No full time seasonal or temporary workers 288 1 12 2 27 3 21 4 8 5 17 6 10 7 7 8 1 9 4 10 23 11 1 12 2 13 2 14 1 15 10 16 2 18 1 20 12 23 1 25 3 30 5 32 2 35 3 36 1 40 5 44 1 45 1 50 3 54 1 60 1 65 1 80 1 100 1 150 1 176 1 How many full-time temporary employees did this establishment employ throughout 2011/2012? How many full-time temporary employees employed throughout 2011/2012 were female (INTERVIEWER: Full-time, temporary workers are all paid short-term (i.e. for less than a year) employees with no guarantee of renewal of contract employment and work 8 or more hours per day) 193 289 -9 Don't know 0 0 103 1 18 2 20 3 13 4 7 5 9 6 3 7 1 8 1 9 2 10 2 12 2 15 2 20 5 30 2 40 1 50 1 60 1 Sysmiss 289 How many full-time temporary employees employed throughout 2011/2012 were female? Avg. Length Of Employment Of All Full-time Temporary Employees In Last Fiscal Yr What was the average length of employment of all full-time temporary employees in fiscal year 2011/2012? Average length of employment of all full-time temporary or seasonal employees refers to the number of months that the employee was contracted for work that occupied employees for 40 hours or more per week. If average full-time temporary or seasonal employment was for less than one month, enumerator should write 1. 193 289 -9 Don't know 0 1 Less than one month 12 2 11 3 32 4 10 5 8 6 40 7 5 8 7 9 13 10 8 11 3 12 44 Sysmiss 289 What was the average length of employment of all full-time temporary employees in fiscal year 2011/2012? Average Years Of Education For Typical Production Worker INTERVIEWER: READ EACH CATEGORY 241 241 -9 Don't know 1 2 13 3 16 4 11 5 52 6 14 7 7 8 52 9 2 10 63 12 8 15 2 Sysmiss 241 What is the average number of years of education of a typical permanent full-time production worker employed in this establishment? What is the average number of years of education of a typical female permanent f INTERVIEWER: READ EACH CATEGORY 241 241 -9 Don't know 1 -7 No female production workers 155 1 1 2 10 3 4 4 3 5 22 6 4 7 2 8 15 9 1 10 21 12 1 15 1 Sysmiss 241 What is the average number of years of education of a typical female permanent full-time production worker employed in this establishment? % Of Full Time Workers Completed High School What is the percentage of full-time permanent workers who completed secondary school? 482 0 -9 Don't know 0 0 38 2 4 5 7 7 1 8 1 10 58 12 3 13 1 15 22 16 1 18 1 20 65 25 23 29 2 30 42 32 1 33 4 35 1 36 1 38 1 40 34 50 39 53 1 56 1 60 13 67 2 70 7 75 12 80 21 85 2 90 12 95 4 100 57 What is the percentage of full-time permanent workers who completed secondary school? Formal Training Programs For Permanent, Full-time Employees In Last Fiscal Yr Over fiscal year 2011/2012, did this establishment have formal training programs for its permanent, full-time employees? If answer is No or Don't Know then GO TO QUESTION AFL.12 Formal training has a structured and defined curriculum. Formal training may include classroom work, seminars, lectures, workshops, and audio-visual presentations and demonstrations. This does not include training to familiarize employees with equipment and machinery on the shop floor, training aimed at familiarizing employees with the establishment's standard operation procedures, or employee orientation at the beginning of an employee's tenure. In-house training may be conducted by other non-supervisory employees of the establishment, the establishment's supervisors or managers, or the establishments training centers. 482 0 -9 Don't know 0 1 Yes 159 2 No 323 Over fiscal year 2011/2012, did this establishment have formal training programs for its permanent, full-time employees? What was the primary focus of the formal training programs? What was the primary focus of the formal training programs? SHOW CARD 159 323 -9 Don't know 0 1 Managerial training 14 2 Sales and customer relations 49 3 Teamwork and leadership skills 4 4 Technical skills 74 5 Other training 18 Sysmiss 323 Who was the primary provider of these training programs? Who was the primary provider of these training programs? SHOW CARD 159 323 -9 Don't know 1 1 Chamber of commerce or industry 3 2 Private provider 32 3 Government agency 10 4 Our company this was in-house training 99 5 Other organization 14 Sysmiss 323 Skilled Production full-time permanent employees trained(In percentage) 66 416 -9 Don't know 0 0 No employees in a category were trained 15 10 1 20 1 25 2 30 1 40 5 50 13 60 1 75 1 80 4 90 1 100 21 Sysmiss 416 Unskilled production full-time permanent employees trained(In percentage) 66 416 -9 Don't know 0 0 No employees in a category were trained 26 10 1 20 4 30 1 50 8 60 1 75 2 80 1 90 2 100 20 Sysmiss 416 % Permanent Fulltime NonProduction Employees Received Formal Training In Last FY Percentage of production vs. non-production employees that were trained. Self-explanatory 66 416 -9 Don't know 0 0 No employees in a category were trained 43 5 1 10 2 20 4 40 1 50 4 60 1 100 10 Sysmiss 416 Please indicate the principle reason for the lack of training programs? Please indicate the principal reason for the lack of training programs? ENUMERATOR: ASK THE FOLLOWING QUESTION ONLY FOR FIRMS WITHOUT TRAINING PROGRAMS. OTHERWISE SKIP TO SARL.13 323 159 -9 Don't know 0 1 Lack of external agencies that can provide training 16 2 Lack of relevant training programs related to this establishment's work 20 3 The quality of available training program is low 2 4 High cost of training programs 20 5 No need for formal training programs 248 6 Unaware of training programs 17 Sysmiss 159 Challenges of working with women due to their family commitments INTERVIEWER: READ EACH OPTION ALOUD 482 0 -9 Don't know 109 1 Yes 133 2 No 240 INTERVIEWER: READ EACH OPTION ALOUD 482 0 -9 Don't know 110 1 Yes 80 2 No 292 Hiring women could cause disruption in the working environment INTERVIEWER: READ EACH OPTION ALOUD 482 0 -9 Don't know 110 1 Yes 30 2 No 342 Required benefits and other expenses such as providing separate workplace facili INTERVIEWER: READ EACH OPTION ALOUD 482 0 -9 Don't know 113 1 Yes 59 2 No 310 Required benefits and other expenses such as providing separate workplace facilities for women make them more expensive employees Over fiscal year 2011/2012, what percentage of this establishment’s total workfo Over fiscal year 2011/2012, what percentage of this establishment's total workforce were members of trade unions? 482 0 -9 Don't know 1 0 312 5 1 10 6 20 2 25 2 30 2 40 1 45 1 50 5 60 13 70 12 75 4 78 1 80 17 85 2 90 16 95 4 99 1 100 79 Over fiscal year 2011/2012, what percentage of this establishment’s total workforce were members of trade unions? Over fiscal year 2011/2012, did the establishment lose any working days to any t Over fiscal year 2011/2012, did the establishment lose any working days to any trade union actions? 482 0 -9 Don't know 0 1 Yes 93 2 No 389 Over fiscal year 2011/2012, did the establishment lose any working days to any trade union actions? During fiscal year 2011/2012, how many days of operation did this establishment During fiscal year 2011/2012, how many days of operation did this establishment lose due to trade union activities? INTERVIEWER: READ OUT 93 389 -9 Don't know 0 1 5 2 5 3 8 4 10 5 12 6 4 7 6 8 1 9 1 10 24 12 2 15 7 18 1 20 2 25 1 30 3 45 1 Sysmiss 389 During fiscal year 2011/2012, how many days of operation did this establishment lose due to trade union activities? During fiscal year 2011/2012, what was the main disputed issue that led to trade During fiscal year 2011/2012, what was the main disputed issue that led to trade union actions? SHOW CARD 93 389 -9 Don't know 2 1 Political problems 27 2 Working hours 2 3 Salaries 49 4 Working condition 0 5 Leave 0 6 Benefits 8 7 Hiring and firing conditions 5 8 Skill development 0 Sysmiss 389 During fiscal year 2011/2012, what was the main disputed issue that led to trade union actions? Civil unrest INTERVIEWER: READ OUT 482 0 -9 Don't know 5 0 77 1 4 2 22 3 15 4 20 5 48 6 15 7 22 8 14 9 2 10 67 11 2 12 25 13 1 14 2 15 49 16 2 17 1 18 7 19 1 20 30 25 17 28 1 30 27 35 1 40 5 Employee absenteeism INTERVIEWER: READ OUT 482 0 -9 Don't know 5 0 438 1 5 2 8 3 5 4 3 5 6 6 2 10 4 12 1 15 2 30 3 How Much Of An Obstacle: Labor Regulations? SHOW CARD Are labor regulations No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 482 0 -9 Don't know 5 -7 Does not apply 6 0 No Obstacle 190 1 Minor Obstacle 132 2 Moderate Obstacle 96 3 Major Obstacle 30 4 Very Severe Obstacle 23 How Much Of An Obstacle: Inadequately Educated Workforce? SHOW CARD Is an inadequately educated workforce No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 482 0 -9 Don't know 0 -7 Does not apply 5 0 No Obstacle 170 1 Minor Obstacle 142 2 Moderate Obstacle 110 3 Major Obstacle 41 4 Very Severe Obstacle 14 Biggest Obstacle Affecting The Operation Of This Establishment SHOW CARD with ROTATION By looking at card [insert card number] can you tell me which of the elements of the business environment included in the list, if any, currently represents the biggest obstacle faced by this establishment Self-explanatory 482 0 -9 Don't know 0 -7 Does not apply 0 1 Access to finance 53 2 Access to land 11 3 Business licensing and permits 3 4 Corruption 10 5 Courts 0 6 Crime, theft and disorder 0 7 Customs and trade regulations 12 8 Electricity 101 9 Inadequately educated workforce 3 10 Labor regulations 12 11 Political instability 224 12 Practices of competitors in the informal sector 17 13 Tax administration 4 14 Tax rates 21 15 Transportation of goods, supply and inputs 11 Can you tell me which of the elements of the business environment included in the list, if any, currently represents the biggest obstacle faced by this establishment? Rotation Order 482 0 1 201 2 152 3 129 Total Labor Cost (Incl. Wages, Salaries, Bonuses, Etc) In Last Fiscal Year 482 0 -9 Don't know 7 100000 1 120000 1 150000 5 180000 1 200000 5 220000 1 228400 1 240000 3 250000 7 270000 2 275000 2 280000 1 288000 1 300000 23 350000 12 352000 1 360000 5 362500 1 368000 1 390000 1 400000 11 416000 1 420000 1 432000 1 440000 1 450000 8 462000 1 480000 4 500000 13 525000 1 540000 3 550000 3 576000 2 596000 1 600000 24 650000 6 672000 1 690000 1 700000 5 720000 4 750000 5 760000 1 800000 12 815000 1 832000 1 840000 2 850000 1 880000 1 900000 6 936000 1 960000 4 1000000 21 1080000 1 1140000 1 1200000 21 1260000 1 1300000 3 1315000 1 1350000 1 1400000 2 1440000 3 1500000 13 1600000 4 1700000 2 1750000 1 1800000 10 1900000 2 2000000 6 2015000 1 2040000 1 2100000 1 2200000 2 2300000 3 2350000 1 2400000 7 2440000 1 2450000 1 2460000 1 2480000 1 2500000 10 2550000 1 2600000 4 2650000 1 2700000 1 2800000 3 2872000 1 3000000 9 3300000 1 3388000 1 3500000 3 3582000 1 3600000 5 3800000 1 3900000 1 4000000 5 4349992 1 4500000 3 4800000 2 4875000 1 5000000 6 5200000 2 5496000 1 5500000 1 6000000 8 6500000 1 7000000 3 7020000 1 8000000 4 8200000 1 8400000 1 8500000 1 9000000 2 9500000 1 9600000 3 10000000 8 10800000 1 11000000 1 12500000 1 13000000 2 13600000 2 14000000 2 15000000 2 16000000 1 16031000 1 16200000 1 19000000 2 19200000 1 20000000 8 24000000 1 25000000 6 26400000 1 29640000 1 30000000 5 34200000 1 38000000 1 40000000 6 50000000 4 54000000 1 60000000 1 80000000 1 90000000 1 100000000 1 109088859 1 140000000 1 180000000 1 350000000 1 375100000 1 Total annual cost of labor including wages, salaries, bonuses, social security payments Cost Of Raw Materials And Intermediate Goods Used In Prod. In Last Fiscal Year 1) SHOW CARD 241 241 -9 Don't know 1 80000 1 105000 1 150000 1 200000 2 360000 2 400000 5 500000 5 600000 4 700000 2 720000 1 800000 4 960000 1 1000000 11 1200000 6 1400000 1 1500000 7 1600000 4 2000000 8 2200000 1 2300000 1 2500000 11 2700000 1 3000000 7 3200000 1 3300000 1 3500000 4 3600000 1 3638000 1 3913000 1 4000000 3 4300000 1 4800000 1 5000000 5 5190000 1 5500000 1 6000000 9 6500000 2 6971000 1 7000000 4 7200000 2 8000000 8 8200000 2 8500000 1 9000000 2 10000000 7 12000000 1 12500000 1 12600000 1 13000000 1 14000000 1 15000000 4 18000000 1 18500000 1 20000000 7 21200000 1 23500000 1 24500000 1 25000000 2 25400162 1 28800000 1 40000000 4 50000000 2 60000000 1 61000000 1 70000000 3 80000000 2 90000000 1 100000000 2 120000000 2 150000000 3 160000000 1 200000000 5 202600000 1 220000000 2 270000000 1 280000000 1 290000000 1 300000000 3 330000000 1 350000000 1 360000000 1 400000000 2 450000000 1 470000000 1 480000000 1 490000000 1 500000000 1 530000000 2 560000000 2 580000000 1 600000000 5 610000000 1 650000000 1 800000000 3 840000000 1 940000000 1 1000000000 2 1080000000 1 1165557571 1 4987941000 1 5000000000 1 Sysmiss 241 Total Annual Costs Of Fuel In Last Fiscal Year 1) SHOW CARD 241 241 -9 Don't know 5 0 48 3000 1 5000 2 10000 2 15000 1 20000 1 22000 1 24000 1 25000 2 30000 2 36000 4 50000 12 55000 1 60000 5 65000 1 80000 1 84000 1 90000 1 96000 1 100000 7 120000 2 144000 2 150000 3 168000 1 180000 2 200000 15 232000 1 240000 1 250000 6 300000 5 330000 1 350000 2 360000 3 400000 6 450000 1 468000 1 500000 8 600000 5 700000 2 800000 1 900000 1 1000000 2 1152526 1 1200000 2 1219200 1 1500000 2 1800000 2 2000000 5 2500000 1 3000000 3 3600000 1 3800000 1 4000000 3 6000000 1 7000000 1 7200000 1 8000000 6 8130000 1 8800000 1 9000000 1 9500000 1 10000000 9 10500000 1 12000000 1 12700000 1 15000000 3 16000000 1 20000000 9 27105297 1 30000000 2 40000000 2 80000000 3 145602800 1 200000000 1 Sysmiss 241 Total Annual Costs Of Electricity In Last Fiscal Year 1) SHOW CARD 482 0 -9 Don't know 3 2500 1 3000 1 5000 2 6000 3 7000 1 8400 2 9600 1 10000 3 11000 1 12000 8 13000 1 14000 3 14400 4 15000 6 18000 8 20000 8 20400 1 24000 8 25000 8 26000 1 26400 1 30000 18 34000 1 35000 2 36000 7 40000 11 42000 4 44000 1 45600 1 48000 8 50000 15 50400 1 52000 1 54000 1 60000 30 62000 1 70000 4 72000 9 75000 1 77000 1 78000 1 80000 15 84000 6 85000 2 88000 1 90000 3 96000 2 98000 1 100000 22 108000 1 120000 9 125000 1 136000 1 144000 2 150000 22 156000 2 160000 2 180000 5 192000 1 200000 22 225000 1 240000 4 250000 5 264000 1 280000 1 300000 15 350000 1 360000 4 375000 1 400000 4 450000 1 480000 2 500000 9 600000 5 660000 1 700000 5 720000 3 800000 1 812800 1 840000 1 885000 1 900000 1 927195 1 960000 2 978421 1 1000000 5 1049000 1 1100000 2 1200000 12 1300000 1 1400000 1 1440000 1 1500000 3 1800000 1 2000000 3 2200000 1 2400000 1 2500000 2 2700000 1 2800000 1 2920000 1 3000000 3 3600000 1 3800000 1 4000000 3 4100000 1 4500000 1 4800000 2 6000000 3 7000000 2 7500000 2 8400000 1 8800000 1 9000000 1 9500000 1 10000000 5 11000000 1 11500000 1 12000000 1 13000000 1 14000000 3 15000000 1 17000000 2 18000000 2 18070198 1 20000000 6 21000000 1 30000000 4 35000000 1 40000000 3 42000000 1 45000000 1 62401200 1 150000000 1 Total rental cost of machinery, vechiles and equipments (In NRS) 241 241 -9 Don't know 3 0 144 8000 1 15000 1 20000 1 40000 2 50000 6 65000 1 75000 3 80000 1 96000 1 100000 8 120000 2 150000 4 200000 6 300000 7 350000 1 400000 1 500000 1 576000 1 600000 2 800000 2 1000000 3 1500000 2 2000000 1 2500000 1 3000000 1 4000000 2 5000000 4 6000000 1 6300000 1 6500000 1 7000000 3 7400000 1 7500000 2 8000000 2 9000000 1 9500000 1 9655000 1 9700000 1 10000000 4 18000000 2 20000000 1 30000000 1 40000000 2 50000000 2 70000000 1 Sysmiss 241 Total rental cost of land and buildings (In NRS) 241 241 -9 Don't know 3 0 75 2000 1 3000 1 3400 1 7000 1 8500 1 9000 1 10000 3 12000 4 12136 1 14000 1 16000 1 16866 1 18000 2 19000 1 20000 2 24000 1 25000 6 27000 1 28900 1 30000 5 32000 2 36000 2 38000 1 40000 7 45000 2 48000 2 50000 2 54000 1 60000 8 65000 2 67200 1 70000 2 71000 1 72000 2 75000 1 80000 2 83000 1 85000 1 90000 3 96000 2 100000 6 102000 1 120000 9 125000 2 132000 1 138000 1 140000 1 144000 3 150000 6 156000 1 180000 2 192000 1 200000 7 216000 1 240000 1 250000 3 276840 1 300000 8 350000 1 360000 3 384000 1 400000 2 432000 2 480000 1 500000 2 600000 2 707000 1 1000000 2 1200000 3 1800000 2 2000000 1 2500000 3 3000000 1 Sysmiss 241 Total Annual Cost Of Finished Goods/Materials Bought To Resell In Last Fiscal Yr 1) SHOW CARD 118 364 -9 Don't know 8 200000 1 300000 1 350000 1 400000 1 500000 1 600000 2 700000 1 800000 6 850000 1 900000 1 1000000 8 1200000 4 1400000 1 1500000 9 1600000 2 1800000 2 2000000 3 2200000 1 2400000 1 2500000 3 2700000 1 3000000 2 3500000 1 4000000 5 5000000 7 6000000 7 7000000 1 7800000 1 8000000 5 9000000 3 10000000 4 11000000 1 12000000 1 14000000 1 14146000 1 15000000 1 16000000 1 17000000 1 20000000 5 25000000 1 30000000 3 50000000 1 80000000 1 120000000 1 150000000 1 170000000 1 200000000 2 Sysmiss 364 Other Cost Of Production 1) SHOW CARD 241 241 -9 Don't know 1 0 169 7000 1 10000 2 24000 1 30000 2 48000 2 50000 1 60000 1 72000 1 80000 1 84000 1 96000 1 100000 8 105000 1 140000 1 144000 1 150000 4 200000 7 240000 2 300000 6 360000 1 400000 1 480000 3 500000 6 600000 4 800000 2 1000000 2 1200000 2 1500000 1 2400000 1 3000000 1 7000000 1 8000000 1 20000000 1 Sysmiss 241 Net Book Value Of Machinery Vehicles, And Equipment In Last Fiscal Year 241 241 -9 Don't know 57 0 2 10000 1 20000 1 24000 1 30000 3 40000 2 150000 1 200000 4 250000 2 300000 6 350000 1 400000 6 500000 7 600000 1 650000 1 653000 1 700000 1 800000 2 900000 1 1000000 5 1200000 5 1500000 8 1600000 1 2000000 8 2200000 2 2500000 4 2800000 3 3000000 10 3200000 1 3332000 1 3500000 3 4000000 1 4119000 1 4200000 1 4300000 1 4500000 1 5000000 5 5600000 1 6000000 4 6500000 3 7000000 1 7500000 3 8000000 5 8500000 1 9000000 3 9900000 1 10000000 11 12500000 1 15000000 6 15577320 1 20000000 13 25000000 3 25026000 1 26600000 1 30000000 3 40000000 8 50000000 1 60000000 1 80000000 1 90000000 2 100000000 3 946790000 1 Sysmiss 241 Net Book Value Of Land And Buildings In Last Fiscal Year 241 241 -9 Don't know 103 0 35 405000 1 500000 1 815000 1 900000 1 1000000 1 1200000 1 1400000 1 1500000 5 1568000 1 1600000 1 2000000 3 2500000 2 3000000 5 3500000 1 4000000 2 4800000 1 5000000 4 6000000 1 8000000 5 8500000 1 8700000 1 8800000 1 9700000 1 10000000 8 12000000 1 12500000 1 15000000 1 17500000 1 20000000 14 30000000 8 34567130 1 40000000 4 50000000 6 60000000 3 70000000 2 80000000 5 84000000 1 120000000 3 200000000 1 377002000 1 Sysmiss 241 Cost For Establishment To Re-Purchase All Of Its Machinery 241 241 -9 Don't know 18 50000 3 60000 1 80000 1 90000 1 100000 1 130000 1 150000 4 200000 5 250000 1 300000 3 350000 1 400000 3 450000 1 500000 9 600000 3 700000 2 800000 2 900000 1 1000000 14 1100000 1 1300000 1 1500000 2 2000000 7 2250000 1 2400000 1 2500000 12 2800000 1 3000000 4 3200000 1 3500000 4 4000000 5 5000000 11 6000000 5 6500000 1 7000000 4 8000000 5 8500000 1 9000000 2 10000000 19 12000000 1 12500000 1 15000000 6 20000000 20 25000000 3 30000000 7 40000000 5 50000000 11 55000000 1 56070000 1 60000000 1 70000000 3 80000000 3 90000000 3 100000000 5 120000000 1 150000000 2 200000000 2 300000000 1 500000000 1 Sysmiss 241 Cost For Establishment To Re-Purchase All Of Its Land And Buildings 241 241 -9 Don't know 64 0 1 1200000 1 2000000 3 3000000 4 3100000 1 3500000 1 4000000 7 5000000 5 6000000 13 6500000 1 6900000 1 7000000 7 7500000 1 8000000 6 9000000 2 10000000 24 15000000 5 17500000 1 18000000 1 18500000 1 19000000 1 20000000 16 25000000 4 30000000 7 34000000 1 40000000 6 50000000 5 60000000 6 70000000 5 80000000 4 100000000 12 120000000 3 130000000 1 140000000 3 150000000 3 160000000 1 170000000 1 190000000 1 200000000 3 220000000 1 240000000 1 250000000 1 400000000 2 500000000 1 800000000 1 1200000000 1 Sysmiss 241 Main Respondent Position In The Firm Please complete the following information about the interviewee(s) 482 0 ACCOUNT MANAGER 1 ACCOUNT OFFICER 3 ACCOUNTANT 21 ACCOUNTANT CHIEF 1 ACCOUNTANT/MANAGER 1 ADMIN ACCOUNTANT 1 ADMIN MANAGER 1 ADMINISTRATE OFFICER 1 ADMINISTRATION MANAGER 1 ADMINISTRATION OFFICER 12 ADMINISTRATIVE OFFICER 1 ASSISTANT HR MANAGER 1 ASSISTANT MANAGER 1 ASSISTANT MARKETING MANAGER 1 ASSISTANT TOUR MANAGER 1 BAR TENDER 1 BRANCH INCHARGE 1 CHAIRMAN 1 CHIEF ACCOUNTANT 8 CHIEF CENTRAL OFFICER 1 CHIEF EXECUTIVE OFFICER 1 DIRECTOR 17 DISTRIBUTION OFFICER 1 EXECUTIVE MANAGER 1 FACTORY INCHARGE 2 FACTORY MANAGER 1 FINANCE DIRECTOR 2 FINANCE MANAGER 2 FINANCE OFFICER 1 G.MANAGER 1 GENERAL MANAGER 9 HOTEL INCHARGE 1 HR MANAGER 1 HUMAN RESOURCE MANAGER 2 INCHARGE 2 MANAGER 126 MANAGING DIRECTOR 9 MANAGING DIRECTOR (OWNER) 1 MANAGING DIRECTOR, OWNER 1 MARKETING EXECUTIVE 1 MARKETING MANAGER 1 MARKETING OFFICER 1 MARKETING TECHNICIAN 1 MD 3 OPERATION IN-CHARGE 1 OPERATION MANAGER 2 OWNER 178 PERSONAL MANAGER 1 PRODUCTION MANAGER 2 PROMOTER 1 PROPRIETOR 16 SALES EXECUTIVE 3 SALES HEAD 1 SALES IN-CHARGE 2 SALES MANAGER 4 SALES SUPERVISOR 2 SENIOR ACCOUNTANT 1 SENIOR SALES INCHARGE 1 SLAES MANAGER 2 SR. ACCOUNTANT 1 SR. MARKETING MANAGER 1 SR. SALES MANAGER 1 SUPERVISOR 10 TAXATION OFFICER 1 TECHNICIAN 1 TECHNICIAN OFFICER 1 TICKETING OFFICER 1 Main Respondent Years Working In The Firm: Please complete the following information about the interviewee(s) 482 0 1 39 Main respondent's gender Please complete the following information about the interviewee(s) 482 0 1 Male 446 2 Female 36 Second Respondent Position In The Firm Please complete the following information about the interviewee(s) 24 0 ACCOUNT MANAGER 1 ACCOUNTANT 7 ASSISTANT ACCOUNTANT 1 DEPUTY CHIEF ACCOUNTANT 1 MANAGER 2 MARKETING EXECUTIVES 1 MARKETING MANAGER 2 MARKETING OFFICER 1 OWNER 2 PRODUCT INCHARGE 1 SALES AND MARKET MANAGER 1 SALES BOY 1 SALES MANAGER 1 SALES PERSON 1 SENIOR OFFICER 1 Second Respondent Years Working In The Firm: Please complete the following information about the interviewee(s) 24 458 1 2 2 3 3 1 4 2 5 3 6 3 7 2 8 2 10 2 13 1 15 1 20 2 Sysmiss 458 Second respondent's gender Please complete the following information about the interviewee(s) 24 458 1 Male 22 2 Female 2 Sysmiss 458 Third Respondent Position In The Firm Please complete the following information about the interviewee(s) 4 0 HUMAN RESOURCE SUPERVISOR 1 SALES GIRL 1 SR. OFFICER 1 STAFF 1 Third Respondent Years Working In The Firm: Please complete the following information about the interviewee(s) 4 478 1 1 4 1 9 1 20 1 Sysmiss 478 Third respondent's gender Please complete the following information about the interviewee(s) 4 478 1 Male 3 2 Female 1 Sysmiss 478 Day Time face-to-face interview ends 482 0 1 31 Month Time face-to-face interview ends 482 0 1 1 2 47 3 96 4 235 5 93 6 9 8 1 Year Time face-to-face interview ends 482 0 2013 482 Hour Time face-to-face interview ends 482 0 9 9 10 26 11 67 12 75 13 78 14 67 15 55 16 48 17 38 18 15 19 4 Minutes Time face-to-face interview ends 482 0 0 42 1 2 3 2 4 5 5 17 6 1 7 3 8 7 9 2 10 41 12 3 13 2 14 1 15 48 16 2 17 1 18 4 19 1 20 30 21 1 22 2 23 1 24 4 25 12 26 1 27 3 28 2 29 1 30 56 31 2 32 1 34 2 35 16 36 2 37 1 38 6 39 1 40 35 41 2 43 5 44 1 45 30 47 3 48 4 49 2 50 29 53 2 54 2 55 16 56 6 57 5 58 7 59 5 Perception Of The Questions Regarding Opinions And Perceptions INTERVIEWERS PLEASE ANSWER AT END OF THE INTERVIEW It is my perception that the responses to the questions regarding opinions and perceptions: 482 0 1 Truthful 247 2 Somewhat truthful 232 3 Not truthful 3 Responses To The Questions About Figures Are… The responses to the questions regarding figures (productivity and employment numbers): 482 0 1 Are taken directly from establisment records 87 2 Are estimates computed with some precision 387 3 Are arbitrary and unreliable numbers 8 The responses to the questions regarding figures (productivity and employment numbers) This Questionnaire Was Completed In: SUPERVISORS PLEASE ANSWER This questionnaire was completed in: If answer is 1 then STOP HERE 482 0 1 One visit in face-to-face interview with one person 460 2 One visit in face-to-face interview with different managers/staff 17 3 Several visits 5 If Option 2 Or 3 In A.18, Estimate Duration Of The Whole Interview: Hours 22 460 0 5 1 16 2 1 Sysmiss 460 If Option 2 Or 3 In A.18, Estimate Duration Of The Whole Interview: Minutes 22 460 0 55 482 0 1 339.141 482 0 1 350.894 482 0 1 427.946 WEB STD FIRMID 482 0 527761 528242 % Permanent Full-time Production Employees Received Formal Training In Last FFY INTERVIEWER: READ EACH CATEGORY Percentage of production vs. non-production employees that were trained. Self-explanatory 66 416 0 200 482 0 1 Manufacturing 241 2 Retail 120 3 Other Services 121 group(a2 a4anew a6a) 482 0 1 28 2 24 3 4 4 18 5 16 6 2 7 63 8 54 9 55 10 64 11 12 12 69 13 19 14 4 15 1 16 11 17 2 18 24 19 1 20 6 21 5 Panel Vs. Fresh 4 0 1 Panel data 0 2 Fresh data 4 number 4 0 9900000001 1 9900000002 1 9900000003 1 9900000004 1 Questionnaire CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Questionnaire used in the interview. It is defined according to the screener sector of activity of the establishment 4 0 1 Manufacturing Firm 4 2 Retail Firm 0 3 Service Firm 0 Country Code CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Country: self-explanatory 4 0 96 Nepal 4 Language Of The Interview CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 4 0 1 Nepali 4 2 English 0 3 Both Nepali and English 0 Sampling Region CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 4 0 1 West 0 2 Central 4 3 East 0 Region Of The Establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Codification of a3x into regions of homogeneous regulation and or business environment conditions, for ex. into regional clusters 4 0 1 West 0 2 Central 4 3 East 0 is this city the official capital city? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Is this city the official capital city? 4 0 1 Yes 2 2 No 2 is this city the main business city? CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Is this city the main business city? 4 0 1 Yes 4 2 No 0 Size Of Locality CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 4 0 2 City with population over 1 million 2 3 Over 250,000 to 1 million 2 4 50,000 to 250,000 0 5 Less than 50,000 0 Industry Sampling Sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 4 0 15 Food 1 16 Tobacco 0 17 Textiles 1 18 Garments 0 19 Leather 0 20 Wood 0 21 Paper 0 22 Publishing, printing and Recorded media 0 23 Refined petroleum products 0 24 Chemicals 0 25 Plastics & rubber 0 26 Non metallic mineral products 0 27 Basic metals 0 28 Fabricated metal products 0 29 Machinery and equipment (29 & 30) 0 31 Electronics (31 & 32) 0 33 Precision instruments 0 34 Transport machines (34 & 35) 0 36 Furniture 2 37 Recycling 0 45 Construction: Section F 0 50 Services of motor vehicles 0 51 Wholesale 0 52 Retail 0 55 Hotel and restaurants: Section H 0 60 Transport Section I:(60-64) 0 72 it 0 Industry Screener Sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Classification of the establishment's activity as defined by the screener questionnaire 4 0 15 Food 1 16 Tobacco 0 17 Textiles 1 18 Garments 0 19 Leather 0 20 Wood 0 21 Paper 0 22 Publishing, printing and Recorded media 0 23 Refined petroleum products 0 24 Chemicals 0 25 Plastics & rubber 0 26 Non metallic mineral products 0 27 Basic metals 0 28 Fabricated metal products 0 29 Machinery and equipment (29 & 30) 0 31 Electronics (31 & 32) 0 33 Precision instruments 0 34 Transport machines (34 & 35) 0 36 Furniture 2 37 Recycling 0 45 Construction: Section F 0 50 Services of motor vehicles 0 51 Wholesale 0 52 Retail 0 55 Hotel and restaurants: Section H 0 60 Transport Section I:(60-64) 0 72 it 0 Sector Match Between Screener Information And Sample Frame CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Sector match between screener information and sample frame Self-explanatory 4 0 1 Yes, screener and sample frame info match 4 2 No, screener and sample frame do not match but establishment still does activities that match sample frame 0 3 No, does not match 0 Sampling Size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Size of the establishment taken from the sample frame 4 0 0 Micro <5 0 1 Small >=5 and <=19 0 2 Medium >=20 and <=99 3 3 Large >=100 1 Screener Size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Size of the establishment as determined with the screener questionnaire 4 0 0 Micro <5 0 1 Small >=5 and <=19 0 2 Medium >=20 and <=99 3 3 Large >=100 1 Establishment Is Part Of A Large Firm CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Identifies establishments that are part of a larger firm 4 0 1 Yes 0 2 No, a firm on its own 4 Number Of Establishments In The Firm CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] 4 0 1 4 Type Of Establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Type of establishment Identifies type of establishment for those that are part of larger firms 4 0 -7 Does not apply 4 1 HQ wihtout production and/or sales in this location 0 2 HQ with production and/or sales in this location 0 3 Establishment physically seperated from HQ and other establishments of the same firm 0 4 Establishment physically seperated from HQ but with other establishments of the same firm 0 Establishment's Financial Statements Prepared Separately from HQ Statements CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Are establishment's financial statements prepared separately from HQ's statements? Information taken from the screener questionnaire 4 0 -7 Does not apply 4 1 Yes 0 2 No 0 Are establishment's financial statements prepared seperately from HQs statements? Establishment's Financial Statements Separate from Other Establishments CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Are establishment's financial statements prepared separately from other establishments of the same firm? Information taken from the screener questionnaire 4 0 -7 Does not apply 4 1 Yes 0 2 No 0 Are establishment's financial statements prepared separately from other establishments of the same firm? If HQ, Financial Statements Independent Of The Rest Of Establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] If HQ, are financial statements independent from the rest of establishments? Information taken from the screener questionnaire 4 0 -7 Does not apply 4 1 Yes 0 2 No 0 Interviewer Number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Interviewer code Information taken from the screener questionnaire 4 0 90150 1 90151 1 90152 1 90153 1 Supervisor Number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Supervisor code Information taken from the screener questionnaire 4 0 1 2 2 2 Day CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Self-explanatory 4 0 7 28 Month CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Self-explanatory 4 0 6 1 7 3 Year 4 0 2013 4 Hour CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Self-explanatory 4 0 10 2 12 1 13 1 Minutes CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Self-explanatory 4 0 20 2 30 2 Legal Status of the Firm What is this firm‘s current legal status? If answer is 3 then SKIP TO B.2 4 0 -9 Don't know 0 1 Shareholding Co with shares trade in the stock market 0 2 Shareholding Co with non-traded shares or shares traded privately 0 3 Sole proprietorship 3 4 Partership 1 5 Limited parternership 0 6 Other 0 Other (Specify) 0 0 What Percentage Of This Firm Does The Largest Owner(s) Own? What percent of this firm does the largest owner or owners own? 4 0 -9 Don't know 0 50 1 100 3 What percentage of this firm does the largest owner or owners own (In percentage) % owned by Private Domestic Individuals, Companies Or Organizations SHOW CARD 4 0 -9 Don't know 0 100 4 % owned by Private Foreign Individuals, Companies Or Organizations SHOW CARD 4 0 -9 Don't know 0 0 4 % owned by Government/State SHOW CARD IF 100% TERMINATE 4 0 -9 Don't know 0 0 4 % owned by Other SHOW CARD 4 0 -9 Don't know 0 0 4 Amongst the owners of the firm, are there any females? Amongst the owners of the firm, are there any females? 4 0 -9 Don't know 0 1 Yes 4 2 No 0 What percentage of the firm is owned by females? 4 0 -9 Don't know 0 100 4 Year Establishment Began Operations In what year did this establishment begin operations? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR 4 0 -9 Don't know 0 1989 1 1998 1 2003 1 2010 1 Number Of Full-Time Employees Of The Establishment When It Started Operations How many full-time employees did this establishment employ when it started operations? Please include all employees and managers The number of permanent, full-time employees for the time that the enterprise began operations should be provided. All employees and managers (including respondent) should be included. 4 0 -9 Don't know 0 2 2 3 1 4 1 How many full-time employees did this establishment employ when it started operations? Please include all employees and managers. Was Establishment Formally Registered When It Began Operations? Was this establishment formally registered when it began operations? 4 0 -9 Don't know 0 1 Yes 3 2 No 1 In What Year Was This Establishment Formally Registered? In what year was this establishment formally registered? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR. Year of registration refers to the year in which the establishment completed the registration as explained in B.6a. 4 0 -9 Don't know 0 -7 Never registered 0 1989 1 2001 1 2003 1 2010 1 How Many Years Of Experience Working In This Sector Does The Top Manager Have? How many years of experience working in this sector does the Top Manager have? Top Manager as defined in B.7a. B.7 refers to years of Top Manager's managerial experience in the type of sector in which the establishment presently operates. 4 0 -9 Don't know 0 1 Less than one year 0 15 1 17 1 20 1 24 1 Is The Top Manager Female? Is the Top Manager female? 4 0 -9 Don't know 0 1 Yes 4 2 No 0 Is this firm a member of the following organizations? Is this firm a member of the following organizations? 4 0 -9 Don't know 0 1 Chamber of Commerce/Industry 0 2 Business Association 1 3 Both of the above organizations 2 4 None of the above 1 Does Establishment Have An Internationally-Recognized Quality Certification? Does this establishment have an internationally-recognized quality certification? INTERVIEWER: If there is need for clarification, some examples are: ISO 9000, 9002 or 14000 4 0 -9 Don't know 0 -6 Still in process 0 1 Yes 1 2 No 3 Does this establishment have an internationally-recognized quality certification? Is this establishment located in an export processing zone or other industrial p Is this establishment located in an export processing zone or other industrial park? 4 0 -9 Don't know 0 1 Export Processing Zone 0 2 Industrial Park 0 3 None of the above 4 Is this establishment located in an export processing zone or other industrial park? Application To Obtain An electrical connection Submitted Over The Last 2 Years READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. Now, we turn to the establishment's operations in fiscal year 2011/2012. Over the last two years, did this establishment submit an application to obtain an electrical connection? If answer is No or Don't Know then GO TO QUESTION C.6 4 0 -9 Don't know 0 1 Yes 0 2 No 4 Over the last two years, did this establishment submit an application to obtain an electrical connection? How Many Days Did It Take For You To Receive An Electrical Connection Service? In reference to that application for an electrical connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? Wait for electrical connection. Self-explanatory 0 4 -9 Don't know 0 -6 Still in process 0 -5 Application denied 0 1 Less than one day 0 Sysmiss 4 In reference to that application for an electrical connection, approximately how many days did it take to obtain it from the day of application to the day the service was received? Informal Gift/Payment Expected Or Requested For An Electrical Connection? In reference to that application for an electrical connection, was an informal gift or payment expected or requested? 0 4 -9 Don't know 0 -8 Refuse 0 1 Yes 0 2 No 0 Sysmiss 4 In reference to that application for an electrical connection, was an informal gift or payment expected or requested? Over last FY, Did This Establishment Experience Power Outages? Over fiscal year 2011/2012, did this establishment experience power outages? If answer is No or Don't Know GO TO QUESTION C.10 A power outage occurs when there is equipment malfunction from the failure of adequate supply of power. Blackouts that cause some, but not all equipment to malfunction are also considered power outages. 4 0 -9 Don't know 0 1 Yes 2 2 No 2 Number Of Power Outages Experienced In A Typical Month In Last Fiscal Year In a typical month, over fiscal year 2011/2012, how many power outages did this establishment experience? IF 0, GO TO QUESTION C.10 2 2 -9 Don't know 0 30 2 Sysmiss 2 In a typical month, over fiscal year 2011/2012, how many power outages did this establishment experience? How Long Did The Average Power Outage Last? How long did these power outages last on average? This refers to the duration of the power outages in a typical month. The respondent should calculate average duration of power outages in the typical month. 2 2 -9 Don't know 0 1 Less than one hour 0 4 2 Sysmiss 2 In last FY, losses as % of annual sales due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b Losses because of power outages: The Manager should estimate the amount of production lost because of power outages. 2 2 -9 Don't know 0 0 None 0 20 1 50 1 Sysmiss 2 In last FY, value of losses due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b Losses because of power outages: The Manager should estimate the amount of production lost because of power outages. 0 4 -9 Don't know 0 Sysmiss 4 Generator Shared Or Owned Over The Course Of Last Fiscal Year? Over the course of fiscal year 2011/2012, did this establishment own or share a generator? If answer is No or Don't Know then GO TO QUESTION C.12 Establishment owns or shares a generator. Self-explanatory 4 0 -9 Don't know 0 1 Yes 2 2 No 2 Over the course of fiscal year 2011/2012, did this establishment own or share a generator? % Electricity From Generator Owned/Shared By The Establishment In Last Fiscal Yr In fiscal year 2011/2012, what percent of this establishment's electricity came from a generator or generators that the establishment owned or shared? Percentage of electricity from own or shared generator. Self-explanatory 2 2 -9 Don't know 0 25 1 40 1 Sysmiss 2 In fiscal year 2011/2012, what percentage of this establishment's electricity came from generator? Application To Obtain A Water Connection Submitted Over The Last 2 Years Over the last two years, did this establishment submit an application to obtain a water connection? If answer is No or Don't Know then GO TO QUESTION C.15 Application for water connection. Self-explanatory 4 0 -9 Don't know 0 1 Yes 0 2 No 4 Over the last two years, did this establishment submit an application to obtain a water connection? How Many Days Did It Take For You To Obtain A Water Connection? In reference to that application for a water connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? Wait for water connection. Self-explanatory 0 4 -9 Don't know 0 -6 Still in process 0 -5 Application denied 0 1 Less than one day 0 Sysmiss 4 In reference to that application for a water connection, approximately how many days did it take to obtain it from the day of application to the day the service was received? When You Applied For A Water Connection, Was An Informal Gift/payment Requested? In reference to that application for a water connection, was an informal gift or payment expected or requested? 0 4 -9 Don't know 0 -8 Refuse 0 1 Yes 0 2 No 0 Sysmiss 4 In reference to that application for a water connection, was an informal gift or payment expected or requested? Did You Experience Insufficient Water Supply For Production In Last Fiscal Yr? Over fiscal year 2011/2012, did this establishment experience insufficient water supply for production? If answer is No or Don't Know then GO TO QUESTION C.19 Insufficient water supply: whenever there is equipment failure or cessation of production operations due to the lack of or reduction in water supply. 4 0 -9 Don't know 0 -7 The establishment does not use water for production 1 1 Yes 2 2 No 1 Over fiscal year 2011/2012, did this establishment experience insufficient water supply for production? Frequency Of Incidents Of Water Shortages In A Typical Month In Last Fiscal Yr In a typical month, over fiscal year 2011/2012, how many incidents of insufficient water supply did this establishment experience? If answer is 0 then GO TO QUESTION C.19 2 2 -9 Don't know 0 20 1 30 1 Sysmiss 2 In a typical month, over fiscal year 2011/2012, how many incidents of insufficient water supply did this establishment experience? Average Length Of Water Shortages (Affecting Production) In Last Fiscal Year How long did these incidents of insufficient water supply last on average? Duration of a water shortage can be estimated by considering the average duration of water insufficiencies that took place in a typical month. 2 2 -9 Don't know 2 Sysmiss 2 Do You Currently Communicate With Clients And Suppliers By E-Mail? At the present time, does this establishment use e-mail to communicate with clients or suppliers? 4 0 -9 Don't know 0 1 Yes 4 2 No 0 At the present time, does this establishmnet use E-mail to communicate with clients or suppliers? Establishment has its own website At the present time, does this establishment use its own website? 4 0 -9 Don't know 0 1 Yes 2 2 No 2 Cell phones used in operations of the establishment Does this establishment currently use cell phones for the operations of the establishment? If answer is No or Do Not Know then GO TO QUESTION C.30 4 0 -9 Don't know 0 1 Yes 4 2 No 0 Does this establishment currently use cell phones for the operations of the establishment? How Much Of An Obstacle: Electricity To Operations Of This Establishment? SHOW CARD Is electricity No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 0 1 Minor Obstacle 0 2 Moderate Obstacle 2 3 Major Obstacle 1 4 Very Severe Obstacle 1 To what degree is Electricity an obstacle to the current operations of this establishment? How Much Of An Obstacle: Telecommunications To Operations Of This Establishment? SHOW CARD Is Telecommunications No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 1 1 Minor Obstacle 2 2 Moderate Obstacle 0 3 Major Obstacle 1 4 Very Severe Obstacle 0 To what degree is Telecommunications an obstacle to the current operation of this establishment? Main Product/Service (By The Largest % Of Annual Sales) In Last Fiscal Year READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next topic to be covered is how and where this establishment makes its sales. In fiscal year 2011/2012, what was this establishment's main product, that is, the product that represented the largest proportion of annual sales (in LCU)? 4 0 MANUFACTURE OF ARTIFICIAL FLOWERS 1 MANUFACTURE OF CANDLES 1 MANUFACTURE OF FELT 1 MANUFACTURE OF PICKLE 1 In fiscal year 2011/2012, what was this establishment's main product or activity,that is,the product or activity that represented the largest proprtion of annual sales? First Product/Service Isic Code SHOW CARD Using this card, please choose the 4-digit code that best applies to the main product of this establishment. ]]> 4 0 1549 3699 Please chose the 4-digit code that best applies to the establishment's main activity or product. First Product/Service, Percent Of Total Annual Sales What percentage of total sales does the main product represent? The main product is defined in terms of sales in monetary value not volume. 4 0 -9 Don't know 0 30 1 75 1 90 1 100 1 In Last Fiscal Year, What Were This Establishment’S Total Annual Sales? In fiscal year 2011/2012, what were this establishment's total annual sales? 4 0 -9 Don't know 0 3000000 1 5000000 1 6000000 1 12500000 1 In fiscal year 2011/2012, what were this establishment's total annual sales for all products and services? d2x - amount in letters In fiscal year 2011/2012, what were this establishment?s total annual sales for ALL products and services? PLEASE ALSO WRITE OUT THE NUMBER (i.e. 50,000 as Fifty Thousand) 4 FIVE MILLION 1 SIX MILLION 1 THREE MILLION 1 TWELVE MILLION FIVE HUNDRED THOUSAND 1 What Were the Establishment Sales 3 years ago (FY 2009) In fiscal year [insert three complete fiscal years ago], three fiscal years ago, what were total annual sales for this establishment? 4 0 -9 Don't know 0 -7 Refused 0 2300000 1 4500000 1 10000000 2 In fiscal year 2009/2010, three fiscal years ago, what were total annual sales for this establishment? % of sales: National sales IF 100, GO TO QUESTION D.10 4 0 -9 Don't know 0 10 2 85 1 90 1 % o sales: Indirect exports IF 100, GO TO QUESTION D.8 4 0 -9 Don't know 0 10 1 15 1 40 1 80 1 % of sales: Direct exports IF 0, GO TO QUESTION D.8 4 0 -9 Don't know 0 0 2 10 1 50 1 India (In percentage) SHOW CARD 2 2 0 2 Sysmiss 2 SHOW CARD 2 2 0 2 Sysmiss 2 China and Hong Kong (In percentage) SHOW CARD 2 2 0 2 Sysmiss 2 Europe and America and Canada (In percentage) SHOW CARD 2 2 100 2 Sysmiss 2 Other Countries (In percentage) SHOW CARD 2 2 0 2 Sysmiss 2 Road (In percentage) SHOW CARD 2 2 0 50 Rail (In percentage) SHOW CARD 2 2 0 2 Sysmiss 2 Air (In percentage) SHOW CARD 2 2 50 100 Sea (In percentage) SHOW CARD 2 2 0 2 Sysmiss 2 In last FY, avg. num. of days for exported goods to clear customs? In fiscal year 2011/2012, when this establishment exported goods directly, how many days did it take on average from the time this establishment's goods arrived at their main point of exit (e.g., port, airport) until the time these goods cleared customs? 2 2 -9 Don't know 0 -7 Does not apply 0 1 Less than one day 1 7 1 Sysmiss 2 In fiscal year 2011/2012 when this establishment exported goods directly, how many days did it take on average from the time this establishment's goods arrived at their main point of exit(e.g port, airport) until the time these goods cleared customs? In reference to the customs clearance for exports, was an informal gift or payme In reference to the customs clearance for exports, was an informal gift or payment expected or requested? 2 2 -9 Don't know 2 -8 Refuse 0 1 Yes 0 2 No 0 Sysmiss 2 In reference to the customs clearance for exports, was an informal gift or payment expected or requested? In last FY, Export Losses Due To Theft As % Of value of products In fiscal year 2011/2012, what percent of the consignment value of the products exported directly was lost while in transit because of theft? 2 2 -9 Don't know 0 -7 Does not apply 0 0 No losses 1 2 1 Sysmiss 2 In fiscal year 2011/2012, what percentage of the consignment value of the products exported directly was lost while in transit because of theft? In last FY, Export Losses Due To Breakage Or Spoilage As % Of value of products In fiscal year 2011/2012, what percent of the consignment value of the products exported directly was lost while in transit because of breakage or spoilage? 2 2 -9 Don't know 0 -7 Does not apply 0 0 No losses 2 Sysmiss 2 In fiscal year 2011/2012, what percentage of the consignment value of the products exported directly was lost while intransit because of breakage or spoilage? In What Year Did This Establishment First Export Directly Or Indirectly? In which year did this establishment first export directly or indirectly? First exported directly or indirectly. The purpose of this question is self-explanatory. 4 0 -9 Don't know 0 1992 1 2000 1 2007 1 2010 1 In last FY, % of value of products lost in transit due to theft In fiscal year 2011/2012, what percent of the consignment value of products this establishment shipped to supply domestic markets was lost while in transit because of theft? 4 0 -9 Don't know 0 -7 Does not apply 0 0 No losses 4 In fiscal year 2011/2012, what percentage of the consignment value of products this establishment shipped to supply domestic markets was lost while in transit because of theft? In last FY, % of value of products lost in transit due to breakage or spoilage? In fiscal year 2011/2012, what percent of the consignment value of products this establishment shipped to supply domestic markets was lost while in transit because of breakage or spoilage? 4 0 -9 Don't know 0 -7 Does not apply 0 0 No losses 2 5 2 In fiscal year 2011/2012, what percentage of the consignment value of products this establishment shipped to supply domestic markets was lost while in transit because of breakage or spoilage? Considering road transportation, using the options on this card, please choose t Considering road transportation, using the options on this card, please choose the biggest transportation obstacle by road, for businesses in your country. SHOW CARD 4 0 -9 Don't know 0 1 The network and quality of roads 0 2 Cost and availability of fuel 0 3 Road closures due to strikes and protests 4 4 Time and distance to market 0 5 Lack of competition in transport 0 6 Availability and quality of transport vehicles 0 Considering road transportation, using the options on this card, please choose the biggest transportation obstacle by road, for businesses in your country. Now considering air transportation, using the options on this card, please choos Now considering air transportation, using the options on this card, please choose the biggest transportation obstacle by air, for business in your country. SHOW CARD 4 0 -9 Don't know 0 -7 Does not apply 1 1 Airfreight capacity 0 2 Frequency of air traffic 0 3 Quality of airfreight 0 4 Cost of airfreight 2 5 Establishment's distance to airp 0 6 Customs at Nepal airports 1 7 Time/distance to markets 0 Now considering air transportation, using the options on this card, please choose the biggest transportation obstacle by air, for business in your country. % Of Material Inputs And Supplies Of Domestic Origin In Last Fiscal Year SHOW CARD 4 0 -9 Don't know 0 0 2 75 1 100 1 % Of Material Inputs And Supplies Of Foreign Origin In Last Fiscal Year SHOW CARD IF 0, GO TO QUESTION D.16 4 0 -9 Don't know 0 0 1 25 1 100 2 Were Any Of These Material Inputs And Supplies Imported Directly? Were any of the material inputs or supplies purchased in fiscal year 2010, imported directly? If answer is No or Don't Know then GO TO QUESTION D.16 The purpose of this question is to determine if the establishment has any interaction with customs when importing inputs and other materials. 3 1 -9 Don't know 0 1 Yes 0 2 No 3 Sysmiss 1 Were any of the material inputs or supplies purchased in fiscal year 2011/2012, imported directly? During 2011/2012, what percent of these foreign material inputs or supplies were During 2011/2012, what percent of these foreign material inputs or supplies were imported directly? 0 4 -9 Don't know 0 Sysmiss 4 During 2011/2012, what percent of these foreign material inputs or supplies were imported directly? Road (In percentage) (INTERVIEWER: READ OUT LOUD) 0 4 -9 Don't know 0 Sysmiss 4 Air (In percentage) (INTERVIEWER: READ OUT LOUD) 0 4 -9 Don't know 0 Sysmiss 4 Sea (In percentage) (INTERVIEWER: READ OUT LOUD) 0 4 -9 Don't know 0 Sysmiss 4 Avg. num. of Days For Imported Goods To Clear Customs In Last Fiscal Year In fiscal year 2011/2012, when this establishment imported material inputs or supplies, how many days did it take on average from the time these goods arrived to their point of entry (e.g. port, airport) until the time these goods could be claimed from customs? 0 4 -9 Don't know 0 1 Less than one day 0 Sysmiss 4 In fiscal year 2011/2012, when this establishment imported material inputs or supplies, how many days did it take on average from the time these goods arrived to their point of entry (e.g. port, airport) until the time these goods could be claimed from cu In reference to the customs clearance for imports, was an informal gift or payme In reference to the customs clearance for imports, was an informal gift or payment expected or requested? 0 4 -9 Don't know 0 -8 Refuse 0 1 Yes 0 2 No 0 Sysmiss 4 In reference to the customs clearance for imports, was an informal gift or payment expected or requested? Avg. days of inventory of most important input kept by establishment At the present time, when this establishment receives delivery of its most important input, on average, how many days of inventory, measured in days of production, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND 4 0 -9 Don't know 0 30 2 90 1 365 1 At the present time, when this establishment receives delivery of its most important input, on average, how many days of inventory, measured in days of production, does this establishment keep? How many days, on average, elapse from the day the customer places the order to INTERVIEWER READ OUT 4 0 -9 Don't know 0 15 1 30 1 60 1 90 1 How many days, on average, elapse from the day the customer places the order to the day this establishment receives 100% payment How many days, on average, does it take to manufacture the goods? INTERVIEWER READ OUT 4 0 -9 Don't know 0 1 4 How many days, on average, does it take for the finished goods to be delivered t INTERVIEWER READ OUT 4 0 -9 Don't know 0 1 2 3 1 15 1 How many days, on average, does it take for the finished goods to be delivered to the customer Does this establishment currently export or are you considering entering the exp Does this establishment currently export or are you considering entering the export market in the next 12 months? 4 0 -9 Don't know 0 1 Yes 4 2 No 0 Does this establishment currently export or are you considering entering the export market in the next 12 months? Meeting export market product specifications and requirements SHOW CARD 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 0 1 Minor Obstacle 0 2 Moderate Obstacle 3 3 Major Obstacle 1 4 Very Severe Obstacle 0 Price competitiveness in export markets SHOW CARD 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 0 1 Minor Obstacle 0 2 Moderate Obstacle 1 3 Major Obstacle 3 4 Very Severe Obstacle 0 Production capacity to meet order quantities and delivery dates SHOW CARD 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 1 1 Minor Obstacle 1 2 Moderate Obstacle 2 3 Major Obstacle 0 4 Very Severe Obstacle 0 Import regulations and non-tariff barriers in the export markets SHOW CARD 4 0 -9 Don't know 1 -7 Does not apply 0 0 No Obstacle 1 1 Minor Obstacle 0 2 Moderate Obstacle 1 3 Major Obstacle 1 4 Very Severe Obstacle 0 Transportation and delivery of raw materials and inputs used in production SHOW CARD 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 1 1 Minor Obstacle 2 2 Moderate Obstacle 0 3 Major Obstacle 1 4 Very Severe Obstacle 0 Transportation and delivery of the exported goods SHOW CARD 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 1 1 Minor Obstacle 2 2 Moderate Obstacle 1 3 Major Obstacle 0 4 Very Severe Obstacle 0 Other Specify READ OUT SHOW CARD 0 0 Most important business service What two business services would most help increase exports or facilitate entering the export market. Here is a list of possible services- please tell me the two that are the most important. SHOW CARD 4 0 -9 Don't know 0 1 Worker training 2 2 Maintainance and repair of factory equipment 0 3 Technical assistance in production and quality management 0 4 Assistance with product design,packaging and labeling for foreign markets 1 5 Export promotion services 1 6 Information about domestic marke 0 7 Assistance with improving IT capabilities 0 8 Government assistance in lowering barriers to your exports imposed by other countries 0 9 Reforming domestic regulations that affect export markets 0 10 Export Financing 0 11 Other Specify 0 Second important business service What two business services would most help increase exports or facilitate entering the export market. Here is a list of possible services- please tell me the two that are the most important. SHOW CARD 4 0 -9 Don't know 0 1 Worker training 0 2 Maintainance and repair of factory equipment 1 3 Technical assistance in production and quality management 0 4 Assistance with product design,packaging and labeling for foreign markets 1 5 Export promotion services 0 6 Information about domestic marke 0 7 Assistance with improving IT capabilities 0 8 Government assistance in lowering barriers to your exports imposed by other countries 1 9 Reforming domestic regulations that affect export markets 0 10 Export Financing 1 11 Other Specify 0 Other Specify SHOW CARD 0 0 Most important business service What two business services would most help increase your domestic sales. Here is a list of possible services- please tell me the two that are the most important SHOW CARD 0 4 -9 Don't know 0 1 Worker training 0 2 Maintainance and repair of factory equipment 0 3 Technical assistance in productiion and quality management 0 4 Assistance with product design,packaging and labeling for domestic markets 0 5 Marketing and advertising services 0 6 Information about domestic markets 0 7 Assistance with improving IT capabilities 0 8 Reforming domestic regulations that affect access to markets 0 9 Other 0 Sysmiss 4 Second important business service What two business services would most help increase your domestic sales. Here is a list of possible services- please tell me the two that are the most important SHOW CARD 0 4 -9 Don't know 0 1 Worker training 0 2 Maintainance and repair of factory equipment 0 3 Technical assistance in productiion and quality management 0 4 Assistance with product design,packaging and labeling for domestic markets 0 5 Marketing and advertising services 0 6 Information about domestic markets 0 7 Assistance with improving IT capabilities 0 8 Reforming domestic regulations that affect access to markets 0 9 Other 0 Sysmiss 4 Most important business service What two business services would most help increase your domestic sales. Here is a list of possible services- please tell me the two that are the most important SHOW CARD 0 4 -9 Don't know 0 1 Worker training 0 5 Marketing and advertising services 0 6 Information about domestic markets 0 7 Assistance with improving IT capabilities 0 8 Reforming domestic regulations that affect access to markets 0 9 Other 0 Sysmiss 4 Second important business service What two business services would most help increase your domestic sales. Here is a list of possible services- please tell me the two that are the most important SHOW CARD 0 4 -9 Don't know 0 1 Worker training 0 5 Marketing and advertising services 0 6 Information about domestic markets 0 7 Assistance with improving IT capabilities 0 8 Reforming domestic regulations that affect access to markets 0 9 Other 0 Sysmiss 4 Local Chamber of commerce 4 0 -9 Don't know 0 -7 Does not apply 2 1 Yes 1 2 No 1 Industry association 4 0 -9 Don't know 0 -7 Does not apply 2 1 Yes 1 2 No 1 Avg. days of inventory of main sales item kept by establishment At the present time, when this establishment receives its main sales item, on average, how many days of inventory measured in days of sales, does this establishment keep? INTERVIEWER: IF RESPONDENT REQUIRES CLARIFICATION, DEFINE AS STOCK ON HAND 0 4 -9 Don't know 0 Sysmiss 4 At the present time, when this establishment receives its main sales item, on average, how many days of inventory measured in days of sales, does this establishment keep? How Much Of An Obstacle: Transport? SHOW CARD Is transport No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 1 1 Minor Obstacle 1 2 Moderate Obstacle 1 3 Major Obstacle 1 4 Very Severe Obstacle 0 To what degree is Transport an obstacle to the current operations of this establishment? How Much Of An Obstacle: Customs And Trade Regulations? SHOW CARD Are customs and trade regulations No Obstacle, a Minor Obstacle, a Moderate obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 0 1 Minor Obstacle 0 2 Moderate Obstacle 2 3 Major Obstacle 1 4 Very Severe Obstacle 1 To what degree is Customs and trade regulations an obstacle to the current operations of this establishment? Lack of an ISO certification SHOW CARD 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 3 1 Minor Obstacle 0 2 Moderate Obstacle 1 3 Major Obstacle 0 4 Very Severe Obstacle 0 Access to inputs and supplies SHOW CARD 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 1 1 Minor Obstacle 1 2 Moderate Obstacle 2 3 Major Obstacle 0 4 Very Severe Obstacle 0 Access to production technology SHOW CARD 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 0 1 Minor Obstacle 0 2 Moderate Obstacle 3 3 Major Obstacle 1 4 Very Severe Obstacle 0 Current currency exchange rates SHOW CARD 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 1 1 Minor Obstacle 0 2 Moderate Obstacle 2 3 Major Obstacle 1 4 Very Severe Obstacle 0 Price increases in fuel, electricity, and raw materials SHOW CARD 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 0 1 Minor Obstacle 0 2 Moderate Obstacle 0 3 Major Obstacle 3 4 Very Severe Obstacle 1 Availability of storage facilities, including cold storage facilities and wareho SHOW CARD 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 1 1 Minor Obstacle 2 2 Moderate Obstacle 1 3 Major Obstacle 0 4 Very Severe Obstacle 0 Availability of storage facilities, including cold storage facilities and warehouses. In last FY, main market for establishment's main product In fiscal year 2011/2012, which of the following was the main market in which this establishment sold its main product? If answer is 3 or Don't Know then GO TO QUESTION E.6 4 0 -9 Don't know 0 1 Local main product sold mostly in same municipality where establishment is located 0 2 National main product sold mostly across the country where establishment is located 2 3 International 2 In fiscal year 2011/2012, which of the following was the main market in which this establishment sold its main product? In fiscal year 2011/2012, for the main market in which this establishment sold its main product, how many competitors did this establishment's main product face? 2 2 -9 Don't know 0 -4 Too many to count 1 4 1 Sysmiss 2 In fiscal year 2011/2012, for the main market in which this establishment sold its main product, how many competitors did this establishment’s main product face? Do You Use Technology Licensed From A Foreign-Owned Company? Does this establishment at present use technology licensed from a foreign-owned company, excluding office software? Technology licensed from a foreign owned company: it measures access to foreign technology. The license may be held by the establishment's parent company. The answer is “no” if the establishment uses foreign technology without a license or a formal agreement. 4 0 -9 Don't know 0 1 Yes 2 2 No 2 Does this establishment at present use technology licensed from a foreign-owned company, excluding office software? Does This Establishment Compete Against Unregistered Or Informal Firms? Does this establishment compete against unregistered or informal firms? 4 0 -9 Don't know 0 1 Yes 3 2 No 1 How Much Of An Obstacle: Practices of competitors in informal sector? SHOW CARD Are practices of competitors in the informal sector No Obstacle, a Minor Obstacle, a Moderate Obstacle, Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 1 1 Minor Obstacle 0 2 Moderate Obstacle 0 3 Major Obstacle 2 4 Very Severe Obstacle 1 To what degree are Practices of Competitors in the Informal Sector an obstacle to the current operations of this establishment? During the last three years, has this establishment introduced new or significan INTERVIEWER: INSTRUCT RESPONDENT THAT THE SHOW CARD CONTAINS EXAMPLES In the last three years, has this establishment introduced new products or services? 4 0 -9 Don't know 0 1 Yes 4 2 No 0 During the last three years, has this establishment introduced new or significantly improved products or services? Were any of the new or significantly improved products or services also new for Was the new product or service also new for the establishment's main market? 4 0 -9 Don't know 0 1 Yes 1 2 No 3 Were any of the new or significantly improved products or services also new for the establishment’s main market? During the last three years, has this establishment introduced any new or signif SHOW CARD In the last three years, has this establishment introduced any new or significantly improved methods of manufacturing products or offering services? 4 0 -9 Don't know 0 1 Yes 4 2 No 0 During the last three years, has this establishment introduced any new or significantly improved methods of manufacturing products or offering services? During the last three years, has this establishment introduced any new or signif During the last three years, has this establishment introduced any new or significantly improved logistics, delivery, or distribution methods for inputs, products, or services? SHOW CARD 4 0 -9 Don't know 0 1 Yes 1 2 No 3 During the last three years, has this establishment introduced any new or significantly improved logistics, delivery, or distribution methods for inputs, products, or services? During the last three years, has this establishment introduced any new or signif During the last three years, has this establishment introduced any new or significantly improved supporting activities for your processes, such as maintenance systems or operations for purchasing, accounting, or computing? SHOW CARD 4 0 -9 Don't know 0 1 Yes 4 2 No 0 During the last three years, has this establishment introduced any new or significantly improved supporting activities for your processes, such as maintenance systems or operations for purchasing, accounting, or computing? During the last three years, has this establishment introduced any new or signif SHOW CARD During the last three years, has this establishment introduced any new or significantly improved organizational structures or management practices? 4 0 -9 Don't know 0 1 Yes 4 2 No 0 During the last three years, has this establishment introduced any new or significantly improved organizational structures or management practices? During the last three years, has this establishment introduced new or significan SHOW CARD During the last three years, has this establishment introduced new or significantly improved marketing methods? 4 0 -9 Don't know 0 1 Yes 3 2 No 1 During the last three years, has this establishment introduced new or significantly improved marketing methods? During the last three years, did this establishment spend on formal research and SHOW CARD During the last three years, did this establishment spend on formal research and development activities, either in-house or contracted with other companies? 4 0 -9 Don't know 0 1 Yes 3 2 No 1 During the last three years, did this establishment spend on formal research and development activities, either in-house or contracted with other companies? During the last three years, did this establishment give employees some time to During the last three years, did this establishment give employees some time to develop or try out a new approach or new idea about products or services, business process, firm management, or marketing? 4 0 -9 Don't know 0 1 Yes 4 2 No 0 During the last three years, did this establishment give employees some time to develop or try out a new approach or new idea about products or services, business process, firm management, or marketing? In last FY, What Was The Capacity Utilization (%) Of This Establishment? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now change the topic. In fiscal year 2011/2012, what was this establishment's output produced as a proportion of the maximum output possible if using all facilities available (capacity utilization)? 4 0 -9 Don't know 0 40 1 70 1 80 1 100 1 In fiscal year 2011/2012, what was this establishment’s output produced as a proportion of the maximum output possible if using all the resources available (capacity utilization)? Number Of Hours Per Week Operated By The Establishment In Last Fiscal Year In fiscal year 2011/2012, how many hours per week did this establishment normally operate? 4 0 -9 Don't know 0 42 1 45 1 48 2 In fiscal year 2011/2012, how many hours per week did this establishment normally operate? Percentage Of The Land Occupied: Owned By This Establishment 4 0 -9 Don't know 0 -7 Floor in a building 0 0 1 100 3 Percentage Of The Land Occupied: Rented Or Leased By This Establishment INTERVIEWER: SHOW CARD 4 0 -9 Don't know 0 -7 Floor in a building 0 0 3 100 1 Percentage Of The Land Occupied: Other INTERVIEWER: SHOW CARD 4 0 -9 Don't know 0 -7 Floor in a building 0 0 4 Applic. To Obtain A Construction-Related Permit Submitted Over The Last 2 Years Over the last two years, did this establishment submit an application to obtain a construction-related permit? If answer is No or Don't Know then GO TO QUESTION G.30 Application for construction permit. Self-explanatory 4 0 -9 Don't know 0 1 Yes 0 2 No 4 Over the last two years, did this establishment submit an application to obtain a construction-related permit? How Many Days Did It Take For You To Obtain A Construction-Related Permit? In reference to that application for a construction-related permit, approximately how many days did it take to obtain it from the day of the application to the day the permit was granted? Waiting time for construction permit. Self-explanatory 0 4 -9 Don't know 0 -6 Still in process 0 -5 Application denied 0 1 Less than one day 0 Sysmiss 4 In reference to that application for a construction-related permit, approximately how many days did it take to obtain it from the day of the application to the day the permit was granted? Informal Gift/Payment Expected Or Requested For A Construction-Related Permit In reference to that application for a construction-related permit, was an informal gift or payment expected or requested? 0 4 -9 Don't know 0 -8 Refuse 0 1 Yes 0 2 No 0 Sysmiss 4 In reference to that application for a construction-related permit, was an informal gift or payment expected or requested? What Is The Total Selling Area In This Establishment? What is the total selling area of this establishment? Total selling area refers to the space where sales take place. It does not include warehouses. Whenever the establishment is composed of several locations the selling areas of each location should be added. 0 4 -9 Don't know 0 Sysmiss 4 The Area Is Measured In: What is the total selling area of this establishment? Total selling area refers to the space where sales take place. It does not include warehouses. Whenever the establishment is composed of several locations the selling areas of each location should be added. 0 4 1 Square Feet 0 2 Square Yards 0 3 Square Meters 0 4 Other 0 Sysmiss 4 Specify Other Units (If Not Included Above) The Area Is Measured In What is the total selling area of this establishment? Total selling area refers to the space where sales take place. It does not include warehouses. Whenever the establishment is composed of several locations the selling areas of each location should be added. 0 0 Percentage Of The Building Occupied: Owned By This Establishment SHOW CARD 0 4 -9 Don't know 0 Sysmiss 4 Percentage Of The Building Occupied: Leased or Rented By This Establishment SHOW CARD 0 4 -9 Don't know 0 Sysmiss 4 Percentage Of The Building Occupied: Other SHOW CARD Of the buildings occupied by this establishment, what percent is owned and what percent is rented or leased? Other 0 4 -9 Don't know 0 Sysmiss 4 How Much Of An Obstacle: Access To Land? SHOW CARD Is access to land No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 4 0 -9 Don't know 1 -7 Does not apply 0 0 No Obstacle 2 1 Minor Obstacle 0 2 Moderate Obstacle 0 3 Major Obstacle 1 4 Very Severe Obstacle 0 To what degree is Access to Land an obstacle to the current operations of this establishment? In last FY, Did This Establishment Pay For Security? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now turn to another topic. In fiscal year 2011/2012, did this establishment pay for security, for example equipment, personnel, or professional security services? If answer is No or Don't Know then GO TO QUESTION I.3 Pay for security. Self-explanatory 4 0 -9 Don't know 0 1 Yes 3 2 No 1 In fiscal year 2011/2012, did this establishment pay for security, for example equipment, personnel, or professional security services? Percentage Of Total Annual Sales Paid For Security In Last Fiscal Year PROVIDE EITHER ONE OR THE OTHER, NOT BOTH i2a and i2b How much pay for security. Self-explanatory 0 4 -9 Don't know 0 Sysmiss 4 In Last Fiscal Year, What Is The Total Annual Cost Of Security? PROVIDE EITHER ONE OR THE OTHER, NOT BOTH i2a and i2b How much pay for security. Self-explanatory 3 1 -9 Don't know 0 50000 1 60000 1 150000 1 Sysmiss 1 Regarding security, who does this establishment primarily seek protection agains Regarding security, who does this establishment primarily seek protection against? SHOW CARD 3 1 -9 Don't know 0 1 Political activists 1 2 Labor activists 1 3 Organized crime 0 4 Unaffiliated criminals seeking petty theft 1 5 Other 0 Sysmiss 1 Regarding security, who does this establishment primarily seek protection against? Who does this establishment primarily pay to provide protection? Who does this establishment primarily pay to provide protection? SHOW CARD 3 1 -9 Don't know 0 1 Security firm or hired guard 1 2 Security consortium set up at the community level 0 3 Political Party 0 4 Local Police 0 5 Organized crime 0 6 Other 2 Sysmiss 1 Losses Due To Theft, Robbery, Vandalism Or Arson Experienced In Last Fiscal Year In fiscal year 2011/2012, did this establishment experience losses as a result of theft, robbery, vandalism or arson? If answer is No or Don't Know then GO TO QUESTION I.30 Experienced losses from theft, robbery, vandalism, arson. Self-explanatory 4 0 -9 Don't know 0 1 Yes 0 2 No 4 In fiscal year 2011/2012, did this establishment experience losses as a result of theft, robbery, vandalism or arson on this establishment’s premises? Losses Due To Theft, Robbery, Vandalism Or Arson In Last Fiscal Yr (% Of Sales) PROVIDE EITHER ONE OR THE OTHER, NOT BOTH i4a and i4b Extent of losses from theft, robbery, vandalism, arson. Self-explanatory 0 4 -9 Don't know 0 Sysmiss 4 Value Of Losses Due To Theft, Robbery, Vandalism Or Arson In Last Fiscal Yr Extent of losses from theft, robbery, vandalism, arson. Self-explanatory 0 4 -9 Don't know 0 Sysmiss 4 How Much Of An Obstacle: Crime, Theft And Disorder? SHOW CARD Are crime, theft and disorder No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 2 1 Minor Obstacle 1 2 Moderate Obstacle 0 3 Major Obstacle 1 4 Very Severe Obstacle 0 To what degree is Crime, Theft and Disorder an obstacle to the current operations of this establishment? In last FY, % Of Material Inputs Or Services Paid For After Delivery INTERVIEWER: CHECK THAT TOTAL SUMS TO100% 4 0 -9 Don't know 0 0 1 30 1 40 1 50 1 In fiscal year 2011/2012, what percentage, as a proportion of the value of total annual purchases of material inputs or services were purchased on credit? In last FY, % Of Total Annual Sales Paid For After Delivery SHOW CARD In fiscal year 2011/2012, what percent of this establishment's total annual sales of its goods or services were: Paid for after delivery? 4 0 -9 Don't know 0 10 1 20 1 40 1 80 1 In fiscal year 2011/2012, what percentage of this establishment’s total annual sales of its goods or services were sold on credit? % Of Working Capital Financed From Internal Funds/Retained Earnings INTERVIEWER: SHOW CARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 4 0 -9 Don't know 0 50 1 80 1 100 2 % Of Working Capital Borrowed From Banks INTERVIEWER: SHOW CARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 4 0 -9 Don't know 0 0 4 % Of Working Capital Borrowed From Non-Bank Financial Institutions INTERVIEWER: SHOW CARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 4 0 -9 Don't know 0 0 2 20 1 50 1 % Of Working Capital Purchased On Credit/Advances From Suppliers /Customers INTERVIEWER: SHOW CARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 4 0 -9 Don't know 0 0 4 % Of Working Capital Financed By Other (Money Lenders, Friends, Relatives, Etc) INTERVIEWER: SHOW CARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 4 0 -9 Don't know 0 0 4 Did This Establishment Purchase Any Fixed Assets In Last Fiscal Yr? In fiscal year 2011/2012, did this establishment purchase any fixed assets, such as machinery, vehicles, equipment, land or buildings? If answer is No or Don't Know then GO TO QUESTION K.6 Purchase of fixed assets, investments, etc. Self-explanatory 4 0 -9 Don't know 0 1 Yes 3 2 No 1 In fiscal year 2011/2012, did this establishment purchase any fixed assets, such as machinery, vehicles, equipment, land or buildings? Total Annual Expenditure For Purchases Of Equipment In Last Fiscal Yr 3 1 -9 Don't know 0 100000 1 200000 1 700000 1 Sysmiss 1 Total Annual Expenditure For Purchases Of Land And Buildings In Last Fiscal Yr 3 1 -9 Don't know 0 0 3 Sysmiss 1 Last FY, % Fixed Assets Funded By: Internal Funds/Retained Earnings SHOW CARD 3 1 -9 Don't know 0 0 1 100 2 Sysmiss 1 Last FY, % Fixed Assets Funded By: Owners’ Contributions Or Issued New Equity SHOW CARD 3 1 -9 Don't know 0 0 3 Sysmiss 1 Last FY, % Fixed Assets Funded By: Bank Borrowing SHOW CARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 3 1 -9 Don't know 0 0 3 Sysmiss 1 Last FY, % Fixed Assets Funded By: Non-Bank Financial Institutions SHOW CARD INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 3 1 -9 Don't know 0 0 2 100 1 Sysmiss 1 Last FY, % Fixed Assets Funded By: Credit From Suppliers/Advances From Customers SHOW CARD 3 1 -9 Don't know 0 0 3 Sysmiss 1 3 1 -9 Don't know 0 0 3 Sysmiss 1 Does This Establishment Have A Checking And\Or Saving Account? Now let's talk about the establishment's current situation. At this time, does this establishment have a checking or savings account? Checking/ savings account. Self-explanatory 4 0 -9 Don't know 0 1 Yes 4 2 No 0 Now let’s talk about the establishment’s current situation. At this time, does this establishment have a checking or savings account? At This Time, Does This Establishment Have An Overdraft Facility? At this time, does this establishment have an overdraft facility? 4 0 -9 Don't know 0 1 Yes 2 2 No 2 Establishment has A Line Of Credit Or Loan From A Financial Institution? At this time, does this establishment have a line of credit or a loan from a financial institution? If answer is No or Don't Know then GO TO QUESTION K.16 4 0 -9 Don't know 0 1 Yes 2 2 No 2 At this time, does this establishment have a line of credit or a loan from a financial institution? Type Of Financial Institution That Granted The Line Of Credit Or Loan SHOW CARD Referring to the most recent line of credit or loan, what type of financial institution granted this loan? Institutions that granted loan. Self-explanatory 2 2 -9 Don't know 0 1 Private commercial banks 0 2 State-owned banks or government agency 0 3 Non-bank financial institution 2 4 Other 0 Sysmiss 2 Referring to the most recent line of credit or loan, what type of financial institution granted this loan? Year When The Most Recent Loan/Line Of Credit Approved Referring only to this most recent line of credit or loan, in what year was the most recent line of credit or loan approved? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR 2 2 -9 Don't know 0 2012 2 Sysmiss 2 Referring only to this most recent line of credit or loan, in what year was the most recent line of credit or loan approved? For The Most Recent Loan, What Was The Value At The Time Of Approval? Referring only to this most recent loan or line of credit, what was its value at the time of approval? Value of the loan. Self-explanatory 2 2 -9 Don't know 0 -8 Refuse 0 200000 1 1300000 1 Sysmiss 2 Referring only to this most recent loan or line of credit, what was its value at the time of approval? Financing Required For The Most Recent Line Of Credit Or Loan Referring only to this most recent loan or line of credit, did the financing require collateral? If answer is No or Don't Know then GO TO QUESTION K.16 2 2 -9 Don't know 0 1 Yes 1 2 No 1 Sysmiss 2 Referring only to this most recent loan or line of credit, did the financing require collateral? Type Of Collateral Required For The Most Recent Loan? Land, Buildings INTERVIEWER: READ OUT Referring only to this most recent loan or line of credit, what type of collateral was required? Land, buildings under ownership of the establishment 1 3 -9 Don't know 0 1 Yes 0 2 No 1 Sysmiss 3 Type Of Collateral Required For The Most Recent Loan? Equipment 1 3 -9 Don't know 0 1 Yes 0 2 No 1 Sysmiss 3 Type Of Collateral Required For The Most Recent Loan? Accounts 1 3 -9 Don't know 0 1 Yes 0 2 No 1 Sysmiss 3 Type Of Collateral Required For The Most Recent Loan? Personal Assets Referring only to this most recent loan or line of credit, what type of collateral was required? Personal assets of owner (house, etc.) 1 3 -9 Don't know 0 1 Yes 0 2 No 1 Sysmiss 3 Type Of Collateral Required For The Most Recent Loan? Other Referring only to this most recent loan or line of credit, what type of collateral was required? Other forms of collateral not included in the categories above 1 3 -9 Don't know 0 1 Yes 1 2 No 0 Sysmiss 3 Value Of Collateral Required For The Most Recent Credit/Loan Referring only to this most recent line of credit or loan, what was the approximate value of the collateral required? 1 3 -9 Don't know 0 2500000 1 Sysmiss 3 Referring only to this most recent line of credit or loan, what was the approximate value of the collateral required? What is the total number of outstanding loans or open lines of credit held by th What is the total number of outstanding loans or lines of credit held by this establishment? 2 2 -9 Don't know 0 1 2 Sysmiss 2 What is the total number of outstanding loans or open lines of credit held by this establishment? What is the total value of outstanding loans or lines of credit held by this est What is the total value of outstanding loans or lines of credit held by this establishment? 0 4 -9 Don't know 0 -8 Refuse 0 Sysmiss 4 What is the total value of outstanding loans or lines of credit held by this establishment? At this time, does the owner or owners of this establishment have any outstandin What is the total value of outstanding loans or lines of credit held by this establishment? 4 0 -9 Don't know 0 1 Yes 0 2 No 4 At this time, does the owner or owners of this establishment have any outstanding personal loans that are used to finance this establishment’s business activities? In Last Fiscal Yr, Did Establishment Apply For New Loans/Lines Of Credit? Referring again to the last fiscal year 2011/2012, did this establishment apply for any loans or lines of credit? If answer is Yes or Don't Know then GO TO QUESTION K.21 Apply for new loans in last year. Self-explanatory 4 0 -9 Don't know 0 1 Yes 1 2 No 3 Referring again to the last fiscal year 2011/2012, did this establishment apply for any loans or lines of credit? Main Reason For Not Applying For New Loans Or New Lines Of Credit SHOW CARD What was the main reason why this establishment did not apply for any line of credit or loan? Reasons for not applying for loan last year. Self-explanatory 3 1 -9 Don't know 0 1 No need for loan-establishment has sufficient capital 1 2 Application procedures were complex 0 3 Interest rates were not favorable 0 4 Collateral requirements were too high 1 5 Size of loan and maturity were insufficient 0 6 Did not think it would be approved 0 7 Other 1 Sysmiss 1 What was the main reason why this establishment did not apply for any line of credit or loan? Referring only to this most recent application for a line of credit or loan, wha Referring only to this most recent application for a line of credit or loan, what was the outcome of that application? 1 3 -9 Don't know 0 -6 Application still in process 0 1 Application was approved 1 2 Application was rejected 0 Sysmiss 3 Referring only to this most recent application for a line of credit or loan, what was the outcome of that application? Financial Statements Checked & Certified By External Auditor In Last Fiscal Yr? In fiscal year 2011/2012, did this establishment have its annual financial statements checked and certified by an external auditor? Certification of financial statements by external auditor. Self-explanatory 4 0 -9 Don't know 0 1 Yes 4 2 No 0 In fiscal year 2011/2012, did this establishment have its annual financial statements checked and certified by an external auditor? How Much Of An Obstacle: Access To Finance SHOW CARD Is access to finance, which includes availability and cost, interest rates, fees and collateral requirements, No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 1 1 Minor Obstacle 0 2 Moderate Obstacle 3 3 Major Obstacle 0 4 Very Severe Obstacle 0 To what degree is Access to Finance an obstacle to the current operations of this establishment? The Court System Is Fair, Impartial And Uncorrupted SHOW CARD Self-explanatory 4 0 -9 Don't know 0 -7 Does not apply 0 1 Strongly disagree 0 2 Tend to disagree 3 3 Tend to agree 1 4 Strongly agree 0 I am going to read one statement describing the courts system and how it could affect business. Please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree."The court system is fair, impartial and uncorrupted" What % Of Senior Management Time Was Spent In Dealing With Govt Regulations? In a typical week over the last year, what percentage of total senior management's time was spent on dealing with requirements imposed by government regulations? [By senior management I mean managers, directors, and officers above direct supervisors of production/sales workers. Some examples of government regulations are taxes, customs, labor regulations, licensing and registration, including dealings with officials and completing forms] 4 0 -9 Don't know 0 0 No time was spent 4 In a typical week over the last year, what percentage of total senior management's time was spent on dealing with requirements imposed by government regulations? Over The Last 12 Months, Was This Establishment Inspected By Tax Officials? Over the last year, was this establishment visited or inspected by tax officials? If answer is No or Don't Know then GO TO QUESTION J.6a Visitations and inspections from tax inspectorate officials. Self-explanatory 4 0 -9 Don't know 0 1 Yes 2 2 No 2 Over the last year, was this establishment visited or inspected by tax officials? Frequency Of Inspections/Requirement For Meeting By Tax Officials Over the last year, how many times was this establishment either inspected by tax officials or required to meet with them? Self-explanatory 2 2 -9 Don't know 0 1 2 Sysmiss 2 Over the last year, how many times was this establishment either inspected by tax officials or required to meet with them? In Any Of These Inspections Was A Gift/Informal payment Requested ? In any of these inspections or meetings was a gift or informal payment expected or requested? 2 2 -9 Don't know 0 -8 Refuse 0 1 Yes 1 2 No 1 Sysmiss 2 In any of these inspections or meetings was a gift or informal payment expected or requested? Government Contract Secured (Or Attempted) In The Last 12 Months? Over the last year, has this establishment secured or attempted to secure a government contract? If answer is No or Don't Know then GO TO QUESTION J.7 Self-explanatory 4 0 -9 Don't know 0 1 Yes 0 2 No 4 Over the last year, has this establishment secured or attempted to secure a government contract? % Of Contract Value Avg. Firm Pays In Informal Gifts To Govt To Secure Contract? When establishments like this one do business with the government, what percent of the contract value would be typically paid in informal payments or gifts to secure the contract? 0 4 -9 Don't know 0 -8 Refusal 0 0 No payments 0 Sysmiss 4 When establishments like this one do business with the government, what percent of the contract value would be typically paid in informal payments or gifts to secure the contract? Percent Of Total Annual Sales Paid In Informal Payments PROVIDE EITHER ONE OR THE OTHER, NOT BOTH j7a and j7b 3 1 -9 Don't know 0 -8 Refusal 0 0 No payments or gifts are paid 3 Sysmiss 1 Total Annual Informal Payment PROVIDE EITHER ONE OR THE OTHER, NOT BOTH j7a and j7b 1 3 -9 Don't know 0 -8 Refusal 0 0 No payments or gifts are paid 0 100000 1 Sysmiss 3 Application To Obtain An Import License Submitted Over The Last 2 Years? Over the last two years, did this establishment submit an application to obtain an import license? If anwer is No or Don't Know then GO TO QUESTION J.13 Application for import license Self-explanatory 4 0 -9 Don't know 0 1 Yes 0 2 No 4 Over the last two years, did this establishment submit an application to obtain an import license? How Many Days Did It Take To Obtain Your Import License? Approximately how many days did it take to obtain this import license from the day of the application to the day it was granted? Wait for import license Self-explanatory 0 4 -9 Don't know 0 -6 Still in process 0 -5 Application denied 0 1 Less than one day 0 Sysmiss 4 Approximately how many days did it take to obtain this import license from the day of the application to the day it was granted? When You Applied For An Import License, Was An Informal Gift/payment Requested? In reference to that application for an import license, was an informal gift or payment expected or requested? 0 4 -9 Don't know 0 -8 Refuse 0 1 Yes 0 2 No 0 Sysmiss 4 In reference to that application for an import license, was an informal gift or payment expected or requested? Application To Obtain An Operating License Submitted Over Last 2 Years? Over the last two years, did this establishment submit an application to obtain an operating license? Application for operating license Self-explanatory-Includes renewals of operating licenses 4 0 -9 Don't know 0 1 Yes 1 2 No 3 Over the last two years, did this establishment submit an application to obtain an operating license? How Many Days Did It Take To Obtain Your Operating License? Approximately how many days did it take to obtain this operating license from the day of the application to the day it was granted? Wait for operating license. Self-explanatory 1 3 -9 Don't know 0 -6 Still in process 0 -5 Application denied 0 1 Less than one day 0 30 1 Sysmiss 3 Approximately how many days did it take to obtain this operating license from the day of the application to the day it was granted? When You Applied For Operating License Was An Informal Gift/payment Requested? In reference to that application for an operating license, was an informal gift or payment expected or requested? Sensitive question, no clarification can be offered 1 3 -9 Don't know 0 -8 Refuse 0 1 Yes 0 2 No 1 Sysmiss 3 In reference to that application for an operating license, was an informal gift or payment expected or requested? How Much Of An Obstacle: Tax Rates SHOW CARD 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 0 1 Minor Obstacle 0 2 Moderate Obstacle 1 3 Major Obstacle 2 4 Very Severe Obstacle 1 How Much Of An Obstacle: Tax Administrations SHOW CARD 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 1 1 Minor Obstacle 1 2 Moderate Obstacle 0 3 Major Obstacle 1 4 Very Severe Obstacle 1 How Much Of An Obstacle: Business Licensing And Permits SHOW CARD 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 2 1 Minor Obstacle 0 2 Moderate Obstacle 2 3 Major Obstacle 0 4 Very Severe Obstacle 0 How Much Of An Obstacle: Political Instability SHOW CARD 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 0 1 Minor Obstacle 0 2 Moderate Obstacle 0 3 Major Obstacle 0 4 Very Severe Obstacle 4 How Much Of An Obstacle: Corruption SHOW CARD 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 2 1 Minor Obstacle 0 2 Moderate Obstacle 0 3 Major Obstacle 1 4 Very Severe Obstacle 1 How Much Of An Obstacle: Courts SHOW CARD 4 0 -9 Don't know 0 -7 Does not apply 2 0 No Obstacle 2 1 Minor Obstacle 0 2 Moderate Obstacle 0 3 Major Obstacle 0 4 Very Severe Obstacle 0 Num. Permanent, Full-Time Employees At End Of Last Fiscal Year READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: Now I would like to ask you a few questions about this establishment's labor force. At the end of fiscal year 2011/2012, how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable 4 0 -9 Don't know 0 20 2 24 1 125 1 At the end of fiscal year 2011/2012, how many permanent, full-time individuals worked in this establishment? Please include all employees and managers. Num. Permanent, Full-Time Employees At End Of 3 Fiscal Years Ago Three fiscal years ago, at the end of fiscal year [insert three complete fiscal years ago], how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable Number of permanent, full-time employees three complete fiscal years ago. See definition of permanent, full-time employees in l1 4 0 -9 Don't know 0 -7 Establishment was not in business three years ago 0 20 1 30 1 48 1 75 1 Three fiscal years ago, at the end of fiscal year 2009/2010, how many permanent, full-time individuals work in this establishment? Please include all employees and managers Num. Full-time Employees At End Of Last Fiscal Yr: production workers INTERVIEWER: READ EACH CATEGORY 4 0 -9 Don't know 0 15 1 16 1 20 1 112 1 Num. Full-time Employees At End Of Last Fiscal Yr: non-production workers INTERVIEWER: READ EACH CATEGORY 4 0 -9 Don't know 0 4 2 5 1 13 1 Num. Full-time Employees At End Of Last Fiscal Yr: Skilled Production Workers INTERVIEWER: READ EACH CATEGORY 4 0 -9 Don't know 0 4 1 10 1 14 1 106 1 Num. Full-time Employees At End Of Last Fiscal Yr: Unskilled Production Workers INTERVIEWER: READ EACH CATEGORY 4 0 -9 Don't know 0 5 1 6 2 12 1 Num. Full-time Employees At End Of Last Fiscal Yr: female At the end of fiscal year 2011/2012, how many permanent full-time employees of this establishment for the following categories were female? 0 4 -9 Don't know 0 Sysmiss 4 Num. Full-time Employees At End Of Last Fiscal Yr: female production workers INTERVIEWER: READ EACH CATEGORY Self explanatory 4 0 -9 Don't know 0 10 1 16 1 20 1 112 1 Num. Full-time Employees At End Of Last Fiscal Yr: female non-production workers INTERVIEWER: READ EACH CATEGORY Self explanatory 4 0 -9 Don't know 0 1 1 2 1 4 1 10 1 Num. Full-Time Temporary Employees At End Of Last Fiscal Yr How many full-time temporary employees did this establishment employ in fiscal year 2011/2012? IF 0, GO TO QUESTION L.9b Full-time temporary or seasonal employees are defined as all paid short-term (i.e. for less than a fiscal year) employees with no guarantee of renewal of employment contract and work 40 hours or more per week for the term of their contract. 4 0 -9 Don't know 0 0 No full time seasonal or temporary workers 2 10 1 15 1 How many full-time temporary employees did this establishment employ throughout 2011/2012? How many full-time temporary employees employed throughout 2011/2012 were female (INTERVIEWER: Full-time, temporary workers are all paid short-term (i.e. for less than a year) employees with no guarantee of renewal of contract employment and work 8 or more hours per day) 2 2 -9 Don't know 0 10 1 15 1 Sysmiss 2 How many full-time temporary employees employed throughout 2011/2012 were female? Avg. Length Of Employment Of All Full-time Temporary Employees In Last Fiscal Yr What was the average length of employment of all full-time temporary employees in fiscal year 2011/2012? Average length of employment of all full-time temporary or seasonal employees refers to the number of months that the employee was contracted for work that occupied employees for 40 hours or more per week. If average full-time temporary or seasonal employment was for less than one month, enumerator should write 1. 2 2 -9 Don't know 0 1 Less than one month 0 3 1 6 1 Sysmiss 2 What was the average length of employment of all full-time temporary employees in fiscal year 2011/2012? Average Years Of Education For Typical Production Worker INTERVIEWER: READ EACH CATEGORY 4 0 -9 Don't know 0 5 1 6 1 8 1 10 1 What is the average number of years of education of a typical permanent full-time production worker employed in this establishment? What is the average number of years of education of a typical female permanent f INTERVIEWER: READ EACH CATEGORY 4 0 -9 Don't know 0 -7 No female production workers 0 5 1 6 1 8 1 10 1 What is the average number of years of education of a typical female permanent full-time production worker employed in this establishment? % Of Full Time Workers Completed High School What is the percentage of full-time permanent workers who completed secondary school? 4 0 -9 Don't know 0 10 1 20 2 25 1 What is the percentage of full-time permanent workers who completed secondary school? Formal Training Programs For Permanent, Full-time Employees In Last Fiscal Yr Over fiscal year 2011/2012, did this establishment have formal training programs for its permanent, full-time employees? If answer is No or Don't Know then GO TO QUESTION AFL.12 Formal training has a structured and defined curriculum. Formal training may include classroom work, seminars, lectures, workshops, and audio-visual presentations and demonstrations. This does not include training to familiarize employees with equipment and machinery on the shop floor, training aimed at familiarizing employees with the establishment's standard operation procedures, or employee orientation at the beginning of an employee's tenure. In-house training may be conducted by other non-supervisory employees of the establishment, the establishment's supervisors or managers, or the establishments training centers. 4 0 -9 Don't know 0 1 Yes 2 2 No 2 Over fiscal year 2011/2012, did this establishment have formal training programs for its permanent, full-time employees? What was the primary focus of the formal training programs? What was the primary focus of the formal training programs? SHOW CARD 2 2 -9 Don't know 0 1 Managerial training 0 2 Sales and customer relations 0 3 Teamwork and leadership skills 0 4 Technical skills 2 5 Other training 0 Sysmiss 2 Who was the primary provider of these training programs? Who was the primary provider of these training programs? SHOW CARD 2 2 -9 Don't know 0 1 Chamber of commerce or industry 0 2 Private provider 0 3 Government agency 0 4 Our company this was in-house training 1 5 Other organization 1 Sysmiss 2 Skilled Production full-time permanent employees trained(In percentage) 2 2 -9 Don't know 0 0 No employees in a category were trained 1 100 1 Sysmiss 2 Unskilled production full-time permanent employees trained(In percentage) 2 2 -9 Don't know 0 0 No employees in a category were trained 0 100 2 Sysmiss 2 % Permanent Fulltime NonProduction Employees Received Formal Training In Last FY Percentage of production vs. non-production employees that were trained. Self-explanatory 2 2 -9 Don't know 0 0 No employees in a category were trained 2 Sysmiss 2 Please indicate the principle reason for the lack of training programs? Please indicate the principal reason for the lack of training programs? ENUMERATOR: ASK THE FOLLOWING QUESTION ONLY FOR FIRMS WITHOUT TRAINING PROGRAMS. OTHERWISE SKIP TO SARL.13 2 2 -9 Don't know 0 1 Lack of external agencies that can provide training 0 2 Lack of relevant training programs related to this establishment's work 0 3 The quality of available training program is low 0 4 High cost of training programs 0 5 No need for formal training programs 2 6 Unaware of training programs 0 Sysmiss 2 Challenges of working with women due to their family commitments INTERVIEWER: READ EACH OPTION ALOUD 4 0 -9 Don't know 0 1 Yes 4 2 No 0 INTERVIEWER: READ EACH OPTION ALOUD 4 0 -9 Don't know 0 1 Yes 3 2 No 1 Hiring women could cause disruption in the working environment INTERVIEWER: READ EACH OPTION ALOUD 4 0 -9 Don't know 0 1 Yes 0 2 No 4 Required benefits and other expenses such as providing separate workplace facili INTERVIEWER: READ EACH OPTION ALOUD 4 0 -9 Don't know 0 1 Yes 1 2 No 3 Required benefits and other expenses such as providing separate workplace facilities for women make them more expensive employees Over fiscal year 2011/2012, what percentage of this establishment’s total workfo Over fiscal year 2011/2012, what percentage of this establishment's total workforce were members of trade unions? 4 0 -9 Don't know 0 0 4 Over fiscal year 2011/2012, what percentage of this establishment’s total workforce were members of trade unions? Over fiscal year 2011/2012, did the establishment lose any working days to any t Over fiscal year 2011/2012, did the establishment lose any working days to any trade union actions? 4 0 -9 Don't know 0 1 Yes 0 2 No 4 Over fiscal year 2011/2012, did the establishment lose any working days to any trade union actions? During fiscal year 2011/2012, how many days of operation did this establishment During fiscal year 2011/2012, how many days of operation did this establishment lose due to trade union activities? INTERVIEWER: READ OUT 0 4 -9 Don't know 0 Sysmiss 4 During fiscal year 2011/2012, how many days of operation did this establishment lose due to trade union activities? During fiscal year 2011/2012, what was the main disputed issue that led to trade During fiscal year 2011/2012, what was the main disputed issue that led to trade union actions? SHOW CARD 0 4 -9 Don't know 0 1 Political problems 0 2 Working hours 0 3 Salaries 0 4 Working condition 0 5 Leave 0 6 Benefits 0 7 Hiring and firing conditions 0 8 Skill development 0 Sysmiss 4 During fiscal year 2011/2012, what was the main disputed issue that led to trade union actions? Civil unrest INTERVIEWER: READ OUT 4 0 -9 Don't know 1 0 2 10 1 Employee absenteeism INTERVIEWER: READ OUT 4 0 -9 Don't know 0 0 4 How Much Of An Obstacle: Labor Regulations? SHOW CARD Are labor regulations No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 2 1 Minor Obstacle 1 2 Moderate Obstacle 0 3 Major Obstacle 1 4 Very Severe Obstacle 0 How Much Of An Obstacle: Inadequately Educated Workforce? SHOW CARD Is an inadequately educated workforce No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 4 0 -9 Don't know 0 -7 Does not apply 0 0 No Obstacle 2 1 Minor Obstacle 0 2 Moderate Obstacle 2 3 Major Obstacle 0 4 Very Severe Obstacle 0 Biggest Obstacle Affecting The Operation Of This Establishment SHOW CARD with ROTATION By looking at card [insert card number] can you tell me which of the elements of the business environment included in the list, if any, currently represents the biggest obstacle faced by this establishment Self-explanatory 4 0 -9 Don't know 0 -7 Does not apply 0 1 Access to finance 0 2 Access to land 0 3 Business licensing and permits 0 4 Corruption 0 5 Courts 0 6 Crime, theft and disorder 0 7 Customs and trade regulations 0 8 Electricity 0 9 Inadequately educated workforce 0 10 Labor regulations 0 11 Political instability 4 12 Practices of competitors in the informal sector 0 13 Tax administration 0 14 Tax rates 0 15 Transportation of goods, supply and inputs 0 Can you tell me which of the elements of the business environment included in the list, if any, currently represents the biggest obstacle faced by this establishment? Rotation Order 4 0 1 2 2 1 3 1 Total Labor Cost (Incl. Wages, Salaries, Bonuses, Etc) In Last Fiscal Year 4 0 -9 Don't know 0 1000000 1 1200000 1 2016000 1 4000000 1 Total annual cost of labor including wages, salaries, bonuses, social security payments Cost Of Raw Materials And Intermediate Goods Used In Prod. In Last Fiscal Year 1) SHOW CARD 4 0 -9 Don't know 0 1500000 2 3600000 1 5000000 1 Total Annual Costs Of Fuel In Last Fiscal Year 1) SHOW CARD 4 0 -9 Don't know 0 36000 1 50000 1 182500 1 600000 1 Total Annual Costs Of Electricity In Last Fiscal Year 1) SHOW CARD 4 0 -9 Don't know 0 12000 1 24000 1 36000 1 120000 1 Total rental cost of machinery, vechiles and equipments (In NRS) 4 0 -9 Don't know 0 0 2 15000 1 720000 1 Total rental cost of land and buildings (In NRS) 4 0 -9 Don't know 0 0 3 600000 1 Total Annual Cost Of Finished Goods/Materials Bought To Resell In Last Fiscal Yr 1) SHOW CARD 0 4 -9 Don't know 0 Sysmiss 4 Other Cost Of Production 1) SHOW CARD 4 0 -9 Don't know 0 0 3 300000 1 Net Book Value Of Machinery Vehicles, And Equipment In Last Fiscal Year 4 0 -9 Don't know 4 Net Book Value Of Land And Buildings In Last Fiscal Year 4 0 -9 Don't know 4 Cost For Establishment To Re-Purchase All Of Its Machinery 4 0 -9 Don't know 0 400000 1 700000 1 800000 1 1000000 1 Cost For Establishment To Re-Purchase All Of Its Land And Buildings 4 0 -9 Don't know 1 2500000 1 20000000 1 50000000 1 Main Respondent Position In The Firm Please complete the following information about the interviewee(s) 4 0 OWNER 4 Main Respondent Years Working In The Firm: Please complete the following information about the interviewee(s) 4 0 3 24 Main respondent's gender Please complete the following information about the interviewee(s) 4 0 1 Male 0 2 Female 4 Second Respondent Position In The Firm Please complete the following information about the interviewee(s) 1 0 OWNER 1 Second Respondent Years Working In The Firm: Please complete the following information about the interviewee(s) 1 3 10 1 Sysmiss 3 Second respondent's gender Please complete the following information about the interviewee(s) 1 3 1 Male 0 2 Female 1 Sysmiss 3 Third Respondent Position In The Firm Please complete the following information about the interviewee(s) 0 0 Third Respondent Years Working In The Firm: Please complete the following information about the interviewee(s) 0 4 Sysmiss 4 Third respondent's gender Please complete the following information about the interviewee(s) 0 4 1 Male 0 2 Female 0 Sysmiss 4 Day Time face-to-face interview ends 4 0 7 1 8 1 10 1 28 1 Month Time face-to-face interview ends 4 0 6 1 7 3 Year Time face-to-face interview ends 4 0 2013 4 Hour Time face-to-face interview ends 4 0 11 2 13 1 14 1 Minutes Time face-to-face interview ends 4 0 20 1 25 2 30 1 Perception Of The Questions Regarding Opinions And Perceptions INTERVIEWERS PLEASE ANSWER AT END OF THE INTERVIEW It is my perception that the responses to the questions regarding opinions and perceptions: 4 0 1 Truthful 4 2 Somewhat truthful 0 3 Not truthful 0 Responses To The Questions About Figures Are… The responses to the questions regarding figures (productivity and employment numbers): 4 0 1 Are taken directly from establisment records 0 2 Are estimates computed with some precision 4 3 Are arbitrary and unreliable numbers 0 The responses to the questions regarding figures (productivity and employment numbers) This Questionnaire Was Completed In: SUPERVISORS PLEASE ANSWER This questionnaire was completed in: If answer is 1 then STOP HERE 4 0 1 One visit in face-to-face interview with one person 3 2 One visit in face-to-face interview with different managers/staff 1 3 Several visits 0 If Option 2 Or 3 In A.18, Estimate Duration Of The Whole Interview: Hours 1 3 1 1 Sysmiss 3 If Option 2 Or 3 In A.18, Estimate Duration Of The Whole Interview: Minutes 1 3 5 1 Sysmiss 3 WEB STD FIRMID 4 0 528243 1 528244 1 528245 1 528246 1 4 0 1 Manufacturing 4 2 Retail 0 3 Other Services 0 group(a2 a4anew a6a) 4 0 8 3 9 1 4 0 1 4