DDI_ZAF_2019_WBCS_v01_M_WB Development Economics Data Group 2020-01-24 Metadata Editor Version 01 (January 2020) ZAF_2019_WBCS_v01_M World Bank Group Country Survey 2019 WBCS 2019 Public Opinion Research Group World Bank 2020 2020-01-08 World Bank Group Metadata Editor Svetlana Markova Public Opinion Research Group Country Opinion Survey The World Bank Group Country Opinion Survey Program systematically measures and tracks the perceptions of the World Bank's clients, partners, and other stakeholders across the globe in client countries. The Public Opinion Research Group surveyed 29 countries in FY2012 (July 2011-June 2012), 41 countries in FY2013 (July 2012-June 2013), 42 countries in FY2014 (July 2013-June 2014), 35 countries in FY2015 (July 2014-June 2015), 45 countries in FY2016 (July 2015-June 2016), 35 countries in FY2017 (July 2016-June 2017), and 39 countries in FY2018 (July 2017-June 2018). In FY2019, surveys were conducted in 42 countries. Nearly all of the World Bank Group's client countries are surveyed in every three year cycle. - v01: edited and anonymous data for public distribution. The Country Opinion Survey in South Africa assists the World Bank Group (WBG) in gaining a better understanding of how stakeholders in South Africa perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in South Africa on 1) their views regarding the general environment in South Africa; 2) their overall attitudes toward the WBG in South Africa; 3) overall impressions of the WBG’s effectiveness and results, knowledge work and activities, and communication and information sharing in South Africa; and 4) their perceptions of the WBG’s future role in South Africa. South Africa Stakeholders of the World Bank Group in South Africa Opinion leaders from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society. Sample survey data [ssd] Citizen Surveys From May to July 2019, 482 stakeholders of the WBG in South Africa were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Prime Minister; office of a minister; office of a parliamentarian; ministries, ministerial departments, implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/ contractors working on WBG-supported projects/programs; local governments; bilateral and multilateral agencies; private sector organizations; the financial sector/private banks; private foundations; NGOs and community-based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. Internet [int] The questionnaire is in English and provided as related material. Respondents received the questionnaires via online survey platform Qualtrics. 20% Microdata Library The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. south_africa_cos_fy19_datafile_final_.sav 96 348 .sav South Africa World Bank Country Opinion Survey FY19 Dataset World Bank id 96 101 196 Survey completion method 96 2 2 1 Paper 0 2 Online 96 When you think about the future in South Africa, are you … ? A1. When you think about the future in South Africa, are you … ? 94 2 1 5 1 Very pessimistic 3 2 Somewhat pessimistic 18 3 Somewhat optimistic 55 4 Very optimistic 13 5 Not sure 5 Sysmiss 2 Do you think that economic opportunity for citizens in South Africa is … ? A2. Do you think that economic opportunity for citizens in South Africa is … ? 95 1 1 3 1 Increasing 16 2 Decreasing 39 3 Staying about the same 40 Sysmiss 1 Energy 95 1 0 1 0 82 1 13 Sysmiss 1 Water and sanitation 95 1 0 1 0 93 1 2 Sysmiss 1 Pollution 95 1 0 1 0 94 1 1 Sysmiss 1 Job creation/employment 95 1 0 1 0 46 1 49 Sysmiss 1 Health 95 1 0 1 0 88 1 7 Sysmiss 1 Financial markets 95 1 0 0 95 Sysmiss 1 Social protection 95 1 0 1 0 93 1 2 Sysmiss 1 Gender equity 95 1 0 0 95 Sysmiss 1 Townships and informal settlements 95 1 0 1 0 90 1 5 Sysmiss 1 Private sector development 95 1 0 1 0 88 1 7 Sysmiss 1 Education 95 1 0 1 0 63 1 32 Sysmiss 1 Public sector governance/reform 95 1 0 1 0 71 1 24 Sysmiss 1 Global/regional integration 95 1 0 1 0 93 1 2 Sysmiss 1 Food security 95 1 0 1 0 93 1 2 Sysmiss 1 Urban development 95 1 0 1 0 92 1 3 Sysmiss 1 Foreign direct investment 95 1 0 1 0 88 1 7 Sysmiss 1 Judiciary reform 95 1 0 0 95 Sysmiss 1 Economic growth 95 1 0 1 0 42 1 53 Sysmiss 1 Disaster risk management 95 1 0 0 95 Sysmiss 1 Equality of opportunity 95 1 0 1 0 91 1 4 Sysmiss 1 Disease 95 1 0 1 0 92 1 3 Sysmiss 1 Information and communications technology 95 1 0 1 0 92 1 3 Sysmiss 1 Transport 95 1 0 1 0 92 1 3 Sysmiss 1 Agriculture and rural development 95 1 0 1 0 89 1 6 Sysmiss 1 Regulatory framework 95 1 0 1 0 93 1 2 Sysmiss 1 Trade and exports 95 1 0 1 0 94 1 1 Sysmiss 1 Crime and violence 95 1 0 1 0 83 1 12 Sysmiss 1 Natural resource management 95 1 0 0 95 Sysmiss 1 Climate change 95 1 0 1 0 90 1 5 Sysmiss 1 Poverty reduction 95 1 0 1 0 81 1 14 Sysmiss 1 Anti-corruption 95 1 0 1 0 82 1 13 Sysmiss 1 Judiciary reform 91 5 0 1 0 90 1 1 Sysmiss 5 Disease 91 5 0 1 0 89 1 2 Sysmiss 5 Anti-corruption 91 5 0 1 0 76 1 15 Sysmiss 5 Natural resource management 91 5 0 0 91 Sysmiss 5 Agriculture and rural development 91 5 0 1 0 82 1 9 Sysmiss 5 Economic growth 91 5 0 1 0 47 1 44 Sysmiss 5 Disaster risk management 91 5 0 0 91 Sysmiss 5 Equality of opportunity 91 5 0 1 0 83 1 8 Sysmiss 5 Information and communications technology 91 5 0 1 0 88 1 3 Sysmiss 5 Regulatory framework 91 5 0 0 91 Sysmiss 5 Trade and exports 91 5 0 1 0 88 1 3 Sysmiss 5 Crime and violence 91 5 0 1 0 83 1 8 Sysmiss 5 Climate change 91 5 0 1 0 87 1 4 Sysmiss 5 Transport 91 5 0 1 0 86 1 5 Sysmiss 5 Energy 91 5 0 1 0 88 1 3 Sysmiss 5 Foreign direct investment 91 5 0 1 0 85 1 6 Sysmiss 5 Health 91 5 0 1 0 84 1 7 Sysmiss 5 Social protection 91 5 0 1 0 88 1 3 Sysmiss 5 Public sector governance/reform 91 5 0 1 0 69 1 22 Sysmiss 5 Gender equity 91 5 0 1 0 89 1 2 Sysmiss 5 Water and sanitation 91 5 0 1 0 90 1 1 Sysmiss 5 Pollution 91 5 0 1 0 89 1 2 Sysmiss 5 Job creation/employment 91 5 0 1 0 38 1 53 Sysmiss 5 Financial markets 91 5 0 0 91 Sysmiss 5 Townships and informal settlements 91 5 0 1 0 84 1 7 Sysmiss 5 Private sector development 91 5 0 1 0 79 1 12 Sysmiss 5 Education 91 5 0 1 0 48 1 43 Sysmiss 5 Global/regional integration 91 5 0 0 91 Sysmiss 5 Food security 91 5 0 1 0 88 1 3 Sysmiss 5 Urban development 91 5 0 1 0 87 1 4 Sysmiss 5 Reforms are not well thought out in light of country challenges A5. When economic and/or social reform efforts fail or are slow to take place in South Africa, which of the following would you attribute this to? (Choose no more than TWO) 89 7 0 1 0 72 1 17 Sysmiss 7 Poor coordination within the government A5. When economic and/or social reform efforts fail or are slow to take place in South Africa, which of the following would you attribute this to? (Choose no more than TWO) 89 7 0 1 0 58 1 31 Sysmiss 7 Corruption A5. When economic and/or social reform efforts fail or are slow to take place in South Africa, which of the following would you attribute this to? (Choose no more than TWO) 89 7 0 1 0 62 1 27 Sysmiss 7 Inadequate level of government accountability A5. When economic and/or social reform efforts fail or are slow to take place in South Africa, which of the following would you attribute this to? (Choose no more than TWO) 89 7 0 1 0 64 1 25 Sysmiss 7 Inadequate level of capacity in the government A5. When economic and/or social reform efforts fail or are slow to take place in South Africa, which of the following would you attribute this to? (Choose no more than TWO) 89 7 0 1 0 60 1 29 Sysmiss 7 Political pressures and obstacles A5. When economic and/or social reform efforts fail or are slow to take place in South Africa, which of the following would you attribute this to? (Choose no more than TWO) 89 7 0 1 0 63 1 26 Sysmiss 7 Inadequate level of private sector participation A5. When economic and/or social reform efforts fail or are slow to take place in South Africa, which of the following would you attribute this to? (Choose no more than TWO) 89 7 0 1 0 78 1 11 Sysmiss 7 Inadequate level of citizen/civil society participation A5. When economic and/or social reform efforts fail or are slow to take place in South Africa, which of the following would you attribute this to? (Choose no more than TWO) 89 7 0 1 0 85 1 4 Sysmiss 7 Inadequate level of donor coordination A5. When economic and/or social reform efforts fail or are slow to take place in South Africa, which of the following would you attribute this to? (Choose no more than TWO) 89 7 0 0 89 Sysmiss 7 Other A5. When economic and/or social reform efforts fail or are slow to take place in South Africa, which of the following would you attribute this to? (Choose no more than TWO) 89 7 0 1 0 87 1 2 Sysmiss 7 The national/federal government A6. To what extent do you trust each of the following groups to do what is right? 84 12 1 10 1 To no degree at all 1 2 10 3 10 4 10 5 17 6 18 7 10 8 4 9 2 10 To a very significant degree 2 11 Don't know 0 Sysmiss 12 Bilateral organizations (e.g., DFID, JICA, GIZ, USAID) A6. To what extent do you trust each of the following groups to do what is right? 79 17 1 10 1 To no degree at all 1 2 2 3 5 4 5 5 11 6 10 7 17 8 20 9 5 10 To a very significant degree 3 11 Don't know 0 Sysmiss 17 The World Bank Group A6. To what extent do you trust each of the following groups to do what is right? 81 15 2 10 1 To no degree at all 0 2 2 3 5 4 4 5 5 6 13 7 15 8 14 9 17 10 To a very significant degree 6 11 Don't know 0 Sysmiss 15 The International Monetary Fund A6. To what extent do you trust each of the following groups to do what is right? 75 21 2 10 1 To no degree at all 0 2 2 3 5 4 9 5 7 6 9 7 14 8 15 9 9 10 To a very significant degree 5 11 Don't know 0 Sysmiss 21 UN A6. To what extent do you trust each of the following groups to do what is right? 77 19 1 10 1 To no degree at all 2 2 2 3 3 4 4 5 9 6 16 7 15 8 14 9 7 10 To a very significant degree 5 11 Don't know 0 Sysmiss 19 Regional development banks A6. To what extent do you trust each of the following groups to do what is right? 77 19 1 10 1 To no degree at all 2 2 4 3 6 4 6 5 9 6 14 7 12 8 11 9 7 10 To a very significant degree 6 11 Don't know 0 Sysmiss 19 South Africa’s Reserve Bank A6. To what extent do you trust each of the following groups to do what is right? 81 15 3 10 1 To no degree at all 0 3 1 4 2 5 3 6 6 7 13 8 22 9 19 10 To a very significant degree 15 11 Don't know 0 Sysmiss 15 International private sector A6. To what extent do you trust each of the following groups to do what is right? 80 16 1 10 1 To no degree at all 1 2 3 3 10 4 7 5 12 6 11 7 16 8 9 9 5 10 To a very significant degree 6 11 Don't know 0 Sysmiss 16 Domestic private sector A6. To what extent do you trust each of the following groups to do what is right? 79 17 2 10 1 To no degree at all 0 2 4 3 6 4 7 5 8 6 16 7 17 8 12 9 6 10 To a very significant degree 3 11 Don't know 0 Sysmiss 17 International civil society 81 15 1 10 1 To no degree at all 2 2 1 3 1 4 7 5 14 6 8 7 17 8 13 9 12 10 To a very significant degree 6 11 Don't know 0 Sysmiss 15 Domestic civil society 84 12 1 10 1 To no degree at all 1 2 1 3 2 4 2 5 9 6 11 7 16 8 20 9 16 10 To a very significant degree 6 11 Don't know 0 Sysmiss 12 Faith-based institutions A6. To what extent do you trust each of the following groups to do what is right? 77 19 1 10 1 To no degree at all 3 2 5 3 2 4 3 5 13 6 13 7 10 8 15 9 10 10 To a very significant degree 3 11 Don't know 0 Sysmiss 19 Domestic traditional media and their web presence 82 14 2 10 1 To no degree at all 0 2 2 3 2 4 11 5 6 6 10 7 20 8 20 9 9 10 To a very significant degree 2 11 Don't know 0 Sysmiss 14 International media and their web presence A6. To what extent do you trust each of the following groups to do what is right? 83 13 2 10 1 To no degree at all 0 2 3 3 10 4 6 5 9 6 13 7 22 8 12 9 6 10 To a very significant degree 2 11 Don't know 0 Sysmiss 13 Web based media 82 14 1 10 1 To no degree at all 1 2 7 3 8 4 13 5 12 6 15 7 13 8 9 9 2 10 To a very significant degree 2 11 Don't know 0 Sysmiss 14 Human development A7. Please describe the direction South Africa is moving in, when considering … ? 87 9 1 5 1 Getting much worse 10 2 Getting somewhat worse 33 3 Staying the same 26 4 Getting somewhat better 17 5 Getting much better 1 Sysmiss 9 Equal opportunity for girls and boys, men and women A7. Please describe the direction South Africa is moving in, when considering … ? 87 9 1 5 1 Getting much worse 3 2 Getting somewhat worse 13 3 Staying the same 26 4 Getting somewhat better 40 5 Getting much better 5 Sysmiss 9 Growing South Africa’s economy in a way that leads to jobs and employment A7. Please describe the direction South Africa is moving in, when considering … ? 87 9 1 4 1 Getting much worse 17 2 Getting somewhat worse 39 3 Staying the same 26 4 Getting somewhat better 5 5 Getting much better 0 Sysmiss 9 The gap between the rich and the poor A7. Please describe the direction South Africa is moving in, when considering … ? 87 9 1 4 1 Getting much worse 34 2 Getting somewhat worse 40 3 Staying the same 12 4 Getting somewhat better 1 5 Getting much better 0 Sysmiss 9 Making government more effective A7. Please describe the direction South Africa is moving in, when considering … ? 87 9 1 4 1 Getting much worse 12 2 Getting somewhat worse 27 3 Staying the same 24 4 Getting somewhat better 24 5 Getting much better 0 Sysmiss 9 Anti-corruption A7. Please describe the direction South Africa is moving in, when considering … ? 87 9 1 5 1 Getting much worse 10 2 Getting somewhat worse 11 3 Staying the same 28 4 Getting somewhat better 37 5 Getting much better 1 Sysmiss 9 Attracting new sources of foreign investment A7. Please describe the direction South Africa is moving in, when considering … ? 87 9 1 4 1 Getting much worse 8 2 Getting somewhat worse 18 3 Staying the same 37 4 Getting somewhat better 24 5 Getting much better 0 Sysmiss 9 Migrants and refugees A8. Listed below are global challenges. Which do you think have the most serious impact on South Africa? (Choose no more than TWO) 84 12 0 1 0 72 1 12 Sysmiss 12 Jobs/employment A8. Listed below are global challenges. Which do you think have the most serious impact on South Africa? (Choose no more than TWO) 84 12 0 1 0 36 1 48 Sysmiss 12 Climate change A8. Listed below are global challenges. Which do you think have the most serious impact on South Africa? (Choose no more than TWO) 84 12 0 1 0 63 1 21 Sysmiss 12 Terrorism A8. Listed below are global challenges. Which do you think have the most serious impact on South Africa? (Choose no more than TWO) 84 12 0 0 84 Sysmiss 12 Trade constraints A8. Listed below are global challenges. Which do you think have the most serious impact on South Africa? (Choose no more than TWO) 84 12 0 1 0 76 1 8 Sysmiss 12 Fragility in South Africa or neighboring countries A8. Listed below are global challenges. Which do you think have the most serious impact on South Africa? (Choose no more than TWO) 84 12 0 1 0 74 1 10 Sysmiss 12 Technology based disruption A8. Listed below are global challenges. Which do you think have the most serious impact on South Africa? (Choose no more than TWO) 84 12 0 1 0 75 1 9 Sysmiss 12 The gap between the rich and the poor A8. Listed below are global challenges. Which do you think have the most serious impact on South Africa? (Choose no more than TWO) 84 12 0 1 0 42 1 42 Sysmiss 12 Environmental degradation A8. Listed below are global challenges. Which do you think have the most serious impact on South Africa? (Choose no more than TWO) 84 12 0 1 0 80 1 4 Sysmiss 12 Geo political uncertainty A8. Listed below are global challenges. Which do you think have the most serious impact on South Africa? (Choose no more than TWO) 84 12 0 1 0 74 1 10 Sysmiss 12 When thinking about development efforts in South Africa, do you think that civil society should … ? A9. When thinking about development efforts in South Africa, do you think that civil society (e.g., NGOs, CBOs) should … ? 83 13 1 6 1 Engage significantly less 1 2 Engage somewhat less 2 3 Engage somewhat more 21 4 Engage significantly more 50 5 Engage at the same level it does currently 8 6 Don't know 1 Sysmiss 13 To what extent do you trust domestic private sector to engage in public service delivery in South Africa? A10. To what extent do you trust domestic private sector to engage in public service delivery in South Africa? 84 12 1 5 1 To a very low degree 12 2 To a somewhat low degree 26 3 To a somewhat high degree 32 4 To a very high degree 12 5 Don't know 2 Sysmiss 12 To what extent do you trust international private sector to engage in public service delivery in South Africa? A11. To what extent do you trust international private sector to engage in public service delivery in South Africa? 84 12 1 5 1 To a very low degree 19 2 To a somewhat low degree 33 3 To a somewhat high degree 21 4 To a very high degree 7 5 Don't know 4 Sysmiss 12 How familiar are you with the work of the World Bank Group in South Africa? B1. How familiar are you with the work of the World Bank Group in South Africa? 83 13 1 10 1 Not familiar at all 1 2 1 3 3 4 9 5 8 6 9 7 13 8 18 9 7 10 Extremely familiar 14 Sysmiss 13 Overall, please rate your impression of the World Bank Group’s effectiveness in South Africa. B2. Overall, please rate your impression of the World Bank Group’s effectiveness in South Africa. 75 21 1 10 1 Not effective at all 1 3 9 4 2 5 10 6 16 7 15 8 14 9 7 10 Very effective 1 11 Don't know 0 Sysmiss 21 To what extent do you believe the World Bank Group’s staff is well prepared to help South Africa solve its most complicated development challenges? B3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help South Africa solve its most complicated development challenges? 75 21 1 10 1 To no degree at all 1 2 3 3 5 4 6 5 3 6 7 7 14 8 17 9 12 10 To a very significant degree 7 11 Don't know 0 Sysmiss 21 Social protection 81 15 0 1 0 80 1 1 Sysmiss 15 Gender equity 81 15 0 0 81 Sysmiss 15 Private sector development 81 15 0 1 0 70 1 11 Sysmiss 15 Education 81 15 0 1 0 55 1 26 Sysmiss 15 Public sector governance/reform 81 15 0 1 0 66 1 15 Sysmiss 15 Global/regional integration 81 15 0 1 0 75 1 6 Sysmiss 15 Food security 81 15 0 1 0 78 1 3 Sysmiss 15 Urban development 81 15 0 1 0 72 1 9 Sysmiss 15 Energy 81 15 0 1 0 71 1 10 Sysmiss 15 Water and sanitation 81 15 0 1 0 74 1 7 Sysmiss 15 Pollution 81 15 0 1 0 79 1 2 Sysmiss 15 Job creation/employment 81 15 0 1 0 54 1 27 Sysmiss 15 Health 81 15 0 1 0 74 1 7 Sysmiss 15 Financial markets 81 15 0 1 0 80 1 1 Sysmiss 15 Townships and informal settlements 81 15 0 1 0 73 1 8 Sysmiss 15 Foreign direct investment 81 15 0 1 0 70 1 11 Sysmiss 15 Transport 81 15 0 1 0 79 1 2 Sysmiss 15 Agriculture and rural development 81 15 0 1 0 78 1 3 Sysmiss 15 Trade and exports 81 15 0 0 81 Sysmiss 15 Crime and violence 81 15 0 1 0 78 1 3 Sysmiss 15 Natural resource management 81 15 0 1 0 79 1 2 Sysmiss 15 Climate change 81 15 0 1 0 70 1 11 Sysmiss 15 Poverty reduction 81 15 0 1 0 66 1 15 Sysmiss 15 Anti-corruption 81 15 0 1 0 71 1 10 Sysmiss 15 Judiciary reform 81 15 0 0 81 Sysmiss 15 Economic growth 81 15 0 1 0 48 1 33 Sysmiss 15 Disaster risk management 81 15 0 0 81 Sysmiss 15 Equality of opportunity 81 15 0 1 0 77 1 4 Sysmiss 15 Disease 81 15 0 1 0 80 1 1 Sysmiss 15 Information and communications technology 81 15 0 1 0 79 1 2 Sysmiss 15 Regulatory framework 81 15 0 1 0 77 1 4 Sysmiss 15 Bringing together different groups of stakeholders 82 14 0 1 0 74 1 8 Sysmiss 14 Capacity development related to World Bank Group supported projects 82 14 0 1 0 73 1 9 Sysmiss 14 Technical assistance 82 14 0 1 0 66 1 16 Sysmiss 14 Policy advice, studies, analyses 82 14 0 1 0 56 1 26 Sysmiss 14 Financial resources 82 14 0 1 0 73 1 9 Sysmiss 14 Data and statistics 82 14 0 1 0 81 1 1 Sysmiss 14 Promoting knowledge sharing 82 14 0 1 0 81 1 1 Sysmiss 14 Implementation support 82 14 0 1 0 75 1 7 Sysmiss 14 Mobilizing third party financial resources 82 14 0 1 0 78 1 4 Sysmiss 14 Other 82 14 0 1 0 81 1 1 Sysmiss 14 Bringing together different groups of stakeholders 82 14 0 1 0 73 1 9 Sysmiss 14 Capacity development related to World Bank Group supported projects 82 14 0 1 0 75 1 7 Sysmiss 14 Technical assistance 82 14 0 1 0 71 1 11 Sysmiss 14 Policy advice, studies, analyses 82 14 0 1 0 71 1 11 Sysmiss 14 Financial resources 82 14 0 1 0 72 1 10 Sysmiss 14 Data and statistics 82 14 0 1 0 75 1 7 Sysmiss 14 Promoting knowledge sharing 82 14 0 1 0 72 1 10 Sysmiss 14 Implementation support 82 14 0 1 0 74 1 8 Sysmiss 14 Mobilizing third party financial resources 82 14 0 1 0 73 1 9 Sysmiss 14 Other 82 14 0 0 82 Sysmiss 14 Not adequately flexible B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in South Africa? (Choose no more than TWO) 79 17 0 1 0 77 1 2 Sysmiss 17 Not sufficiently focused on sustainable results B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in South Africa? (Choose no more than TWO) 79 17 0 1 0 71 1 8 Sysmiss 17 Not collaborating enough with civil society B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in South Africa? (Choose no more than TWO) 79 17 0 1 0 69 1 10 Sysmiss 17 Not enough public disclosure of its work B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in South Africa? (Choose no more than TWO) 79 17 0 1 0 66 1 13 Sysmiss 17 Inadequate World Bank Group’s staffing in South Africa B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in South Africa? (Choose no more than TWO) 79 17 0 1 0 71 1 8 Sysmiss 17 Not willing to honestly criticize policies and reform efforts in the country B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in South Africa? (Choose no more than TWO) 79 17 0 1 0 63 1 16 Sysmiss 17 Arrogant in its approach B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in South Africa? (Choose no more than TWO) 79 17 0 1 0 74 1 5 Sysmiss 17 Staff too inaccessible B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in South Africa? (Choose no more than TWO) 79 17 0 1 0 78 1 1 Sysmiss 17 Not collaborating enough with private sector B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in South Africa? (Choose no more than TWO) 79 17 0 1 0 72 1 7 Sysmiss 17 Not collaborating enough with partners such as bilaterals, multilaterals, trust funds, UN B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in South Africa? (Choose no more than TWO) 79 17 0 1 0 74 1 5 Sysmiss 17 Not aligned with country priorities B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in South Africa? (Choose no more than TWO) 79 17 0 1 0 74 1 5 Sysmiss 17 Not adequately sensitive to political/social realities in South Africa B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in South Africa? (Choose no more than TWO) 79 17 0 1 0 76 1 3 Sysmiss 17 Too influenced by developed countries B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in South Africa? (Choose no more than TWO) 79 17 0 1 0 69 1 10 Sysmiss 17 World Bank Group’s processes too slow and complex B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in South Africa? (Choose no more than TWO) 79 17 0 1 0 63 1 16 Sysmiss 17 Other B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in South Africa? (Choose no more than TWO) 79 17 0 1 0 74 1 5 Sysmiss 17 Don’t know B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in South Africa? (Choose no more than TWO) 79 17 0 1 0 72 1 7 Sysmiss 17 To what extent do you believe that the World Bank Group’s work and support help the poorest in South Africa? B7. To what extent do you believe that the World Bank Group’s work and support help the poorest in South Africa? (Select only ONE response) 82 14 1 5 1 To a fully sufficient degree 3 2 To a somewhat sufficient degree 31 3 To a somewhat insufficient degree 22 4 To a very insufficient degree 15 5 Don't know 11 Sysmiss 14 From your perspective, which of the following best describes the World Bank Group’s current emphasis on investing in human capital? B8. From your perspective, which of the following best describes the World Bank Group’s current emphasis on investing in human capital (e.g., education, health, social protection)? 81 15 1 4 1 Increased its emphasis recently 22 2 Decreased its emphasis recently 7 3 Emphasis has remained pretty consistent over time 21 4 Don't know 31 Sysmiss 15 University groups B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 81 15 0 1 0 75 1 6 Sysmiss 15 Youth groups B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 81 15 0 1 0 72 1 9 Sysmiss 15 Beneficiaries B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 81 15 0 1 0 76 1 5 Sysmiss 15 Private sector B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 81 15 0 1 0 53 1 28 Sysmiss 15 Local government B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 81 15 0 1 0 55 1 26 Sysmiss 15 Donor community B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 81 15 0 1 0 79 1 2 Sysmiss 15 NGOs/Community Based Organizations B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 81 15 0 1 0 64 1 17 Sysmiss 15 Organized labor/trade unions B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 81 15 0 1 0 69 1 12 Sysmiss 15 Parliament B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 81 15 0 1 0 69 1 12 Sysmiss 15 Academia/think tanks/research institutes B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 81 15 0 1 0 58 1 23 Sysmiss 15 Foundations B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 81 15 0 1 0 80 1 1 Sysmiss 15 Media B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 81 15 0 1 0 74 1 7 Sysmiss 15 Other B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 81 15 0 1 0 79 1 2 Sysmiss 15 Don't know B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 81 15 0 1 0 79 1 2 Sysmiss 15 Overall the World Bank Group currently plays a relevant role in development in South Africa 78 18 1 10 1 Strongly disagree 4 2 1 3 5 4 7 5 10 6 14 7 18 8 8 9 6 10 Strongly agree 5 11 Don't know 0 Sysmiss 18 The World Bank Group’s work is aligned with what I consider the development priorities for South Africa 74 22 1 10 1 Strongly disagree 5 2 1 3 1 4 3 5 9 6 13 7 14 8 14 9 9 10 Strongly agree 5 11 Don't know 0 Sysmiss 22 Responsiveness to needs 65 31 1 10 1 To no degree at all 1 2 4 3 6 4 8 5 5 6 12 7 14 8 10 9 4 10 To a very significant degree 1 11 Don't know 0 Sysmiss 31 Flexibility (in terms of the institution’s products and services) 60 36 1 10 1 To no degree at all 3 2 5 3 6 4 7 5 4 6 14 7 8 8 9 9 3 10 To a very significant degree 1 11 Don't know 0 Sysmiss 36 Flexibility (in terms of changing country circumstances) 60 36 1 10 1 To no degree at all 2 2 4 3 6 4 8 5 8 6 11 7 11 8 5 9 4 10 To a very significant degree 1 11 Don't know 0 Sysmiss 36 Being inclusive 66 30 1 10 1 To no degree at all 1 2 4 3 3 4 8 5 9 6 14 7 8 8 10 9 7 10 To a very significant degree 2 11 Don't know 0 Sysmiss 30 Openness (sharing data and other information) 70 26 2 10 1 To no degree at all 0 2 1 3 2 4 6 5 5 6 10 7 12 8 10 9 17 10 To a very significant degree 7 11 Don't know 0 Sysmiss 26 Collaboration with the Government 63 33 1 10 1 To no degree at all 1 2 1 3 3 4 2 5 10 6 6 7 15 8 13 9 9 10 To a very significant degree 3 11 Don't know 0 Sysmiss 33 The speed in which it gets things accomplished on the ground 60 36 1 10 1 To no degree at all 4 2 3 3 6 4 3 5 12 6 13 7 6 8 7 9 4 10 To a very significant degree 2 11 Don't know 0 Sysmiss 36 Helping to bring discipline/effective supervision to implementation of investment projects 61 35 1 10 1 To no degree at all 3 2 4 3 4 4 2 5 12 6 6 7 12 8 5 9 8 10 To a very significant degree 5 11 Don't know 0 Sysmiss 35 Collaboration with civil society 53 43 1 10 1 To no degree at all 2 2 4 3 9 4 4 5 9 6 9 7 10 8 4 10 To a very significant degree 2 11 Don't know 0 Sysmiss 43 Staff accessibility 64 32 1 10 1 To no degree at all 3 2 5 3 3 4 7 5 3 6 5 7 15 8 10 9 8 10 To a very significant degree 5 11 Don't know 0 Sysmiss 32 Collaboration with other donors and development partners 55 41 1 10 1 To no degree at all 2 2 1 3 5 4 2 5 7 6 10 7 10 8 8 9 5 10 To a very significant degree 5 11 Don't know 0 Sysmiss 41 Collaboration with the private sector 47 49 1 10 1 To no degree at all 2 3 4 4 6 5 5 6 10 7 11 8 4 9 3 10 To a very significant degree 2 11 Don't know 0 Sysmiss 49 Straightforwardness and honesty 66 30 1 10 1 To no degree at all 3 2 2 3 1 4 2 5 5 6 12 7 11 8 9 9 10 10 To a very significant degree 11 11 Don't know 0 Sysmiss 30 Treating clients and stakeholders in South Africa with respect 66 30 1 10 1 To no degree at all 2 2 2 3 3 5 4 6 8 7 7 8 9 9 18 10 To a very significant degree 13 11 Don't know 0 Sysmiss 30 Being a long-term partner 66 30 1 10 1 To no degree at all 1 2 3 3 1 4 2 5 3 6 7 7 12 8 11 9 16 10 To a very significant degree 10 11 Don't know 0 Sysmiss 30 Social protection 21 75 1 10 1 Not effective at all 1 2 5 4 5 6 2 7 3 8 4 10 Very effective 1 11 Don't know 0 Sysmiss 75 Gender equity 22 74 1 8 1 Not effective at all 3 2 1 3 1 4 3 5 3 6 5 7 4 8 2 10 Very effective 0 11 Don't know 0 Sysmiss 74 Private sector development C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 35 61 3 10 1 Not effective at all 0 3 1 4 6 5 5 6 7 7 6 8 5 9 4 10 Very effective 1 11 Don't know 0 Sysmiss 61 Education C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 35 61 1 10 1 Not effective at all 2 2 2 4 6 5 4 6 6 7 8 8 6 10 Very effective 1 11 Don't know 0 Sysmiss 61 Public sector governance/reform 50 46 1 10 1 Not effective at all 2 2 3 3 2 4 2 5 3 6 8 7 15 8 5 9 6 10 Very effective 4 11 Don't know 0 Sysmiss 46 Global/regional integration C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 40 56 1 10 1 Not effective at all 2 2 1 3 2 4 4 5 2 6 7 7 6 8 11 9 3 10 Very effective 2 11 Don't know 0 Sysmiss 56 Urban development C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 39 57 1 10 1 Not effective at all 2 2 2 3 3 4 3 5 1 6 7 7 7 8 8 9 4 10 Very effective 2 11 Don't know 0 Sysmiss 57 Energy C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 39 57 1 10 1 Not effective at all 4 3 2 4 3 5 2 6 3 7 5 8 8 9 7 10 Very effective 5 11 Don't know 0 Sysmiss 57 Water and sanitation C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 31 65 1 10 1 Not effective at all 1 2 1 3 2 4 2 5 4 6 6 7 3 8 5 9 4 10 Very effective 3 11 Don't know 0 Sysmiss 65 Pollution C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 24 72 1 10 1 Not effective at all 1 2 2 3 1 4 4 5 3 6 3 7 2 8 1 9 4 10 Very effective 3 11 Don't know 0 Sysmiss 72 Job creation/employment C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 38 58 1 10 1 Not effective at all 4 2 6 3 2 4 5 5 2 6 8 7 3 8 4 9 3 10 Very effective 1 11 Don't know 0 Sysmiss 58 Health C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 24 72 1 10 1 Not effective at all 1 2 1 3 2 4 2 5 3 6 4 7 4 8 1 9 3 10 Very effective 3 11 Don't know 0 Sysmiss 72 Financial markets C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 35 61 2 10 1 Not effective at all 0 2 2 3 3 4 1 5 5 6 5 7 7 8 3 9 4 10 Very effective 5 11 Don't know 0 Sysmiss 61 Transport C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 29 67 1 10 1 Not effective at all 3 2 2 3 1 4 4 6 5 7 4 8 4 9 4 10 Very effective 2 11 Don't know 0 Sysmiss 67 Agriculture and rural development 27 69 1 10 1 Not effective at all 1 2 4 3 1 4 3 5 1 6 3 7 7 8 3 9 2 10 Very effective 2 11 Don't know 0 Sysmiss 69 Trade and exports C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 25 71 1 10 1 Not effective at all 1 2 3 4 2 5 5 6 2 7 5 8 2 9 2 10 Very effective 3 11 Don't know 0 Sysmiss 71 Crime and violence C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 21 75 1 7 1 Not effective at all 4 2 6 3 1 4 1 5 4 6 2 7 3 10 Very effective 0 11 Don't know 0 Sysmiss 75 Natural resource management 27 69 1 10 1 Not effective at all 3 2 2 3 1 4 5 5 4 6 1 7 3 8 2 9 4 10 Very effective 2 11 Don't know 0 Sysmiss 69 Climate change 35 61 1 10 1 Not effective at all 2 2 1 3 3 4 1 5 2 6 4 7 5 8 5 9 6 10 Very effective 6 11 Don't know 0 Sysmiss 61 Poverty reduction C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 39 57 1 10 1 Not effective at all 4 2 4 3 3 4 4 5 3 6 5 7 6 8 4 9 4 10 Very effective 2 11 Don't know 0 Sysmiss 57 Anti-corruption C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 33 63 1 10 1 Not effective at all 3 2 3 3 3 4 2 5 4 6 4 7 6 8 3 9 1 10 Very effective 4 11 Don't know 0 Sysmiss 63 Economic growth C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 46 50 1 10 1 Not effective at all 3 2 1 3 3 4 4 5 5 6 6 7 7 8 9 9 5 10 Very effective 3 11 Don't know 0 Sysmiss 50 Disaster risk management C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 18 78 1 10 1 Not effective at all 1 2 3 3 2 5 5 6 2 8 1 9 2 10 Very effective 2 11 Don't know 0 Sysmiss 78 Equality of opportunity (i.e., social inclusion) C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 25 71 1 10 1 Not effective at all 1 2 4 3 1 4 3 5 3 6 4 7 3 8 3 9 2 10 Very effective 1 11 Don't know 0 Sysmiss 71 Disease (HIV/AIDS, TB, and other communicable diseases) C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 24 72 1 10 1 Not effective at all 1 2 1 3 1 4 1 5 3 6 1 7 5 8 1 9 6 10 Very effective 4 11 Don't know 0 Sysmiss 72 Information and communications technology C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 24 72 1 10 1 Not effective at all 2 2 4 3 2 5 3 6 4 7 4 8 2 9 2 10 Very effective 1 11 Don't know 0 Sysmiss 72 Townships and informal settlements C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 30 66 1 10 1 Not effective at all 3 2 5 4 4 5 2 6 3 7 3 8 4 9 4 10 Very effective 2 11 Don't know 0 Sysmiss 66 Regulatory framework C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 41 55 1 10 1 Not effective at all 3 2 1 4 4 5 5 6 4 7 4 8 7 9 7 10 Very effective 6 11 Don't know 0 Sysmiss 55 Foreign direct investment C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in South Africa? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) 35 61 1 10 1 Not effective at all 1 2 1 3 2 4 1 5 5 6 4 7 6 8 5 9 6 10 Very effective 4 11 Don't know 0 Sysmiss 61 To what extent does the World Bank Group’s work help to achieve development results in South Africa? C2. To what extent does the World Bank Group’s work help to achieve development results in South Africa? 61 35 1 10 1 To no degree at all 1 2 3 3 3 4 7 5 12 6 14 7 8 8 8 9 2 10 To a very significant degree 3 11 Don't know 0 Sysmiss 35 To what extent does the World Bank Group influence the development agenda in South Africa? C3. To what extent does the World Bank Group influence the development agenda in South Africa? 62 34 1 10 1 To no degree at all 2 2 4 3 5 4 5 5 13 6 13 7 8 8 7 9 1 10 To a very significant degree 4 11 Don't know 0 Sysmiss 34 The World Bank Group’s financial instruments meet the needs of South Africa 52 44 1 10 1 Strongly disagree 3 2 4 3 7 4 5 5 8 6 9 7 8 8 3 9 3 10 Strongly agree 2 11 Don't know 0 Sysmiss 44 The World Bank Group meets South Africa’s needs for knowledge services 66 30 2 10 1 Strongly disagree 0 2 4 3 4 4 5 5 7 6 10 7 12 8 8 9 6 10 Strongly agree 10 11 Don't know 0 Sysmiss 30 To what extent do you believe that South Africa received value for money from the World Bank Group’s Reimbursable Advisory Services (RAS)? C6. To what extent do you believe that South Africa received value for money from the World Bank Group’s Reimbursable Advisory Services (RAS)? 76 20 1 11 1 To no degree at all 1 2 4 3 2 4 4 5 4 6 3 7 4 8 3 9 2 10 To a very significant degree 5 11 Don't know 44 Sysmiss 20 How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 75 21 1 5 1 Weekly 9 2 Monthly 18 3 A few times a year 38 4 Rarely 9 5 Never 1 Sysmiss 21 Are timely 57 39 2 10 1 To no degree at all 0 2 2 3 1 4 5 5 6 6 5 7 16 8 12 9 6 10 To a very significant degree 4 11 Don't know 0 Sysmiss 39 Include appropriate level of stakeholder involvement during preparation 62 34 1 10 1 To no degree at all 1 2 3 3 4 4 6 5 7 6 4 7 12 8 13 9 9 10 To a very significant degree 3 11 Don't know 0 Sysmiss 34 Lead to practical solutions 62 34 1 10 1 To no degree at all 2 2 6 3 2 4 3 5 7 6 8 7 17 8 7 9 7 10 To a very significant degree 3 11 Don't know 0 Sysmiss 34 Are source of relevant information on global good practices 66 30 1 10 1 To no degree at all 1 3 1 4 3 5 8 6 7 7 12 8 14 9 8 10 To a very significant degree 12 11 Don't know 0 Sysmiss 30 Are adequately disseminated and accessible 66 30 1 10 1 To no degree at all 2 2 2 3 8 4 9 5 5 6 7 7 11 8 8 9 8 10 To a very significant degree 6 11 Don't know 0 Sysmiss 30 Are translated enough into local language 44 52 1 10 1 To no degree at all 9 2 6 3 4 4 2 5 1 6 6 7 5 8 4 9 5 10 To a very significant degree 2 11 Don't know 0 Sysmiss 52 Are adaptable to South Africa’s specific development challenges and country circumstances 63 33 2 10 1 To no degree at all 0 2 4 3 5 4 9 5 3 6 10 7 11 8 12 9 5 10 To a very significant degree 4 11 Don't know 0 Sysmiss 33 Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? D9. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 66 30 2 10 1 Not significant at all 0 2 6 3 4 4 6 5 9 6 10 7 13 8 7 9 7 10 Very significant 4 11 Don't know 0 Sysmiss 30 Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? D10. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 68 28 1 10 1 Very low technical quality 1 2 1 3 2 4 4 6 4 7 15 8 20 9 12 10 Very high technical quality 9 11 Don't know 0 Sysmiss 28 The World Bank Group disburses funds promptly 29 67 1 10 1 Strongly disagree 2 2 2 4 3 5 4 6 5 7 1 8 5 9 5 10 Strongly agree 2 11 Don't know 0 Sysmiss 67 The World Bank Group effectively monitors and evaluates the projects and programs it supports 53 43 1 10 1 Strongly disagree 4 2 2 3 1 4 2 5 5 6 1 7 9 8 15 9 5 10 Strongly agree 9 11 Don't know 0 Sysmiss 43 The World Bank Group’s approvals and reviews are done in a timely fashion 38 58 1 10 1 Strongly disagree 1 2 1 3 3 4 1 5 7 6 4 7 5 8 6 9 6 10 Strongly agree 4 11 Don't know 0 Sysmiss 58 The World Bank Group’s Environmental and Social Framework requirements are reasonable 28 68 1 10 1 Strongly disagree 2 2 2 3 2 5 1 6 4 7 4 8 5 9 3 10 Strongly agree 5 11 Don't know 0 Sysmiss 68 The World Bank Group’s conditions on its lending are reasonable 30 66 1 10 1 Strongly disagree 5 2 1 3 2 4 1 6 4 7 4 8 6 9 2 10 Strongly agree 5 11 Don't know 0 Sysmiss 66 The World Bank Group takes decisions quickly in South Africa 37 59 1 10 1 Strongly disagree 3 2 2 3 4 4 5 5 5 6 4 7 3 8 6 9 3 10 Strongly agree 2 11 Don't know 0 Sysmiss 59 Working with the World Bank Group increases South Africa’s institutional capacity 60 36 1 10 1 Strongly disagree 1 2 1 3 4 4 1 5 5 6 4 7 11 8 11 9 11 10 Strongly agree 11 11 Don't know 0 Sysmiss 36 Where country systems are adequate, the World Bank Group makes appropriate use of them 36 60 1 10 1 Strongly disagree 3 2 1 3 2 4 2 5 3 6 1 7 3 8 8 9 6 10 Strongly agree 7 11 Don't know 0 Sysmiss 60 To what extent do you believe that the donor community is doing enough to support the government’s efforts related to refugees/migrants in South Africa? E9. To what extent do you believe that the donor community is doing enough to support the government’s efforts related to refugees/migrants in South Africa? 43 53 1 9 1 To no degree at all 6 2 2 3 7 4 9 5 7 6 6 7 1 8 2 9 3 10 To a very significant degree 0 11 Don't know 0 Sysmiss 53 Urban crime and violence prevention E10. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to refugee/migrant and host communities in South Africa? (Choose no more than TWO) 76 20 0 1 0 68 1 8 Sysmiss 20 Cash transfers for refugee/migrant and local communities E10. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to refugee/migrant and host communities in South Africa? (Choose no more than TWO) 76 20 0 1 0 74 1 2 Sysmiss 20 Support to poor and marginalized local communities hosting refugees/migrants E10. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to refugee/migrant and host communities in South Africa? (Choose no more than TWO) 76 20 0 1 0 56 1 20 Sysmiss 20 Community-based conflict resolution mechanisms E10. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to refugee/migrant and host communities in South Africa? (Choose no more than TWO) 76 20 0 1 0 68 1 8 Sysmiss 20 Research E10. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to refugee/migrant and host communities in South Africa? (Choose no more than TWO) 76 20 0 1 0 69 1 7 Sysmiss 20 Technical advice E10. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to refugee/migrant and host communities in South Africa? (Choose no more than TWO) 76 20 0 1 0 64 1 12 Sysmiss 20 Skills transfer programs E10. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to refugee/migrant and host communities in South Africa? (Choose no more than TWO) 76 20 0 1 0 67 1 9 Sysmiss 20 Business/SME development E10. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to refugee/migrant and host communities in South Africa? (Choose no more than TWO) 76 20 0 1 0 71 1 5 Sysmiss 20 Education E10. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to refugee/migrant and host communities in South Africa? (Choose no more than TWO) 76 20 0 1 0 66 1 10 Sysmiss 20 Health E10. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to refugee/migrant and host communities in South Africa? (Choose no more than TWO) 76 20 0 1 0 68 1 8 Sysmiss 20 Jobs E10. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to refugee/migrant and host communities in South Africa? (Choose no more than TWO) 76 20 0 1 0 61 1 15 Sysmiss 20 Infrastructure E10. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to refugee/migrant and host communities in South Africa? (Choose no more than TWO) 76 20 0 1 0 70 1 6 Sysmiss 20 Social cohesion E10. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to refugee/migrant and host communities in South Africa? (Choose no more than TWO) 76 20 0 1 0 69 1 7 Sysmiss 20 Public services E10. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to refugee/migrant and host communities in South Africa? (Choose no more than TWO) 76 20 0 1 0 67 1 9 Sysmiss 20 Other E10. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to refugee/migrant and host communities in South Africa? (Choose no more than TWO) 76 20 0 1 0 75 1 1 Sysmiss 20 Don’t know E10. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to refugee/migrant and host communities in South Africa? (Choose no more than TWO) 76 20 0 1 0 66 1 10 Sysmiss 20 Increase availability of Reimbursable Advisory Services (RAS) F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in South Africa? (Choose no more than TWO) 75 21 0 1 0 72 1 3 Sysmiss 21 Provide more adequate data/knowledge/statistics/figures on South Africa’s economy F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in South Africa? (Choose no more than TWO) 75 21 0 1 0 68 1 7 Sysmiss 21 Offer more innovative knowledge services F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in South Africa? (Choose no more than TWO) 75 21 0 1 0 66 1 9 Sysmiss 21 Engage more effectively with civil society F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in South Africa? (Choose no more than TWO) 75 21 0 1 0 64 1 11 Sysmiss 21 Collaborate more effectively with Government clients F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in South Africa? (Choose no more than TWO) 75 21 0 1 0 55 1 20 Sysmiss 21 Offer more innovative financial products F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in South Africa? (Choose no more than TWO) 75 21 0 1 0 70 1 5 Sysmiss 21 Work faster F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in South Africa? (Choose no more than TWO) 75 21 0 1 0 71 1 4 Sysmiss 21 Reduce the complexity of obtaining World Bank Group financing F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in South Africa? (Choose no more than TWO) 75 21 0 1 0 67 1 8 Sysmiss 21 Help to bring discipline/effective supervision to implementation of World Bank Group projects F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in South Africa? (Choose no more than TWO) 75 21 0 1 0 67 1 8 Sysmiss 21 Engage more effectively with partners such as bilaterals, multilaterals, trust funds, UN F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in South Africa? (Choose no more than TWO) 75 21 0 1 0 73 1 2 Sysmiss 21 Ensure greater selectivity in its work F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in South Africa? (Choose no more than TWO) 75 21 0 1 0 73 1 2 Sysmiss 21 Increase the level of capacity development in the country F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in South Africa? (Choose no more than TWO) 75 21 0 1 0 45 1 30 Sysmiss 21 Engage more directly with beneficiaries F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in South Africa? (Choose no more than TWO) 75 21 0 1 0 64 1 11 Sysmiss 21 Improve the quality of its experts as related to South Africa’s specific challenges F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in South Africa? (Choose no more than TWO) 75 21 0 1 0 66 1 9 Sysmiss 21 Engage more effectively with private sector F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in South Africa? (Choose no more than TWO) 75 21 0 1 0 60 1 15 Sysmiss 21 Other F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in South Africa? (Choose no more than TWO) 75 21 0 0 75 Sysmiss 21 When considering the combination of services that the World Bank Group offers in South Africa, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in South Africa? F2. When considering the combination of services that the World Bank Group offers in South Africa, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in South Africa? (Select only ONE response) 75 21 1 6 1 Financial services 10 2 Knowledge products 26 3 Convening services 11 4 None of the above 2 5 The combination is appropriate for South Africa 16 6 Don't know 10 Sysmiss 21 Eskom will have a positive impact on sustainable economic development in South Africa 74 22 1 10 1 Strongly disagree 13 2 11 3 12 4 5 5 4 6 3 7 7 8 4 9 3 10 Strongly agree 12 11 Don't know 0 Sysmiss 22 The kind of support that the World Bank Group is providing to the Eskom project would be very beneficial to future large infrastructure projects in South Africa 59 37 1 10 1 Strongly disagree 5 2 8 4 3 5 9 6 2 7 6 8 6 9 10 10 Strongly agree 10 11 Don't know 0 Sysmiss 37 In the future, the World Bank Group should be involved in infrastructure projects such as Eskom Investment Support and Eskom Renewables Support, because its involvement helps to ensure that appropriate environmental and social mitigation measures are in p 70 26 1 10 1 Strongly disagree 4 2 1 3 3 5 6 6 9 7 11 8 7 9 12 10 Strongly agree 17 11 Don't know 0 Sysmiss 26 The World Bank Group has made appropriate use of the Eskom’s procurement system 26 70 1 10 1 Strongly disagree 4 2 3 3 2 4 4 5 2 6 3 7 2 8 2 9 1 10 Strongly agree 3 11 Don't know 0 Sysmiss 70 The World Bank Group’s support for the Eskom renewables project will be beneficial for the long-term carbon mitigation strategy of South Africa and for the diversification of the sources of energy generation 60 36 1 10 1 Strongly disagree 1 2 1 3 2 4 3 5 4 6 3 7 4 8 11 9 16 10 Strongly agree 15 11 Don't know 0 Sysmiss 36 There is no value added in South Africa, from the World Bank Group involvement in large infrastructure projects such as Eskom 62 34 1 10 1 Strongly disagree 21 2 13 3 9 4 4 5 5 6 2 7 1 9 4 10 Strongly agree 3 11 Don't know 0 Sysmiss 34 How frequently do you interact with the World Bank Group now in South Africa? G1. How frequently do you interact with the World Bank Group now in South Africa? 74 22 1 6 1 Never 3 2 Less than once a year 4 3 Once a year to a few times a year 41 4 Less than once a month 6 5 At least once a month 15 6 At least once a week 5 Sysmiss 22 Local radio G2. How do you get most of your information about economic and social development issues in South Africa? (Choose no more than TWO) 75 21 0 1 0 65 1 10 Sysmiss 21 International radio G2. How do you get most of your information about economic and social development issues in South Africa? (Choose no more than TWO) 75 21 0 0 75 Sysmiss 21 Social media G2. How do you get most of your information about economic and social development issues in South Africa? (Choose no more than TWO) 75 21 0 1 0 54 1 21 Sysmiss 21 International newspapers G2. How do you get most of your information about economic and social development issues in South Africa? (Choose no more than TWO) 75 21 0 1 0 73 1 2 Sysmiss 21 Local television G2. How do you get most of your information about economic and social development issues in South Africa? (Choose no more than TWO) 75 21 0 1 0 67 1 8 Sysmiss 21 Internet G2. How do you get most of your information about economic and social development issues in South Africa? (Choose no more than TWO) 75 21 0 1 0 22 1 53 Sysmiss 21 Periodicals G2. How do you get most of your information about economic and social development issues in South Africa? (Choose no more than TWO) 75 21 0 1 0 67 1 8 Sysmiss 21 International television G2. How do you get most of your information about economic and social development issues in South Africa? (Choose no more than TWO) 75 21 0 1 0 73 1 2 Sysmiss 21 Local newspapers G2. How do you get most of your information about economic and social development issues in South Africa? (Choose no more than TWO) 75 21 0 1 0 50 1 25 Sysmiss 21 Other G2. How do you get most of your information about economic and social development issues in South Africa? (Choose no more than TWO) 75 21 0 1 0 68 1 7 Sysmiss 21 World Bank Group’s publications and other written materials 74 22 0 1 0 44 1 30 Sysmiss 22 e-Newsletters 74 22 0 1 0 54 1 20 Sysmiss 22 World Bank Group’s seminars/workshops/conferences 74 22 0 1 0 29 1 45 Sysmiss 22 Direct contact with World Bank Group 74 22 0 1 0 53 1 21 Sysmiss 22 World Bank Group’s website 74 22 0 1 0 58 1 16 Sysmiss 22 Social media 74 22 0 1 0 62 1 12 Sysmiss 22 Which Internet connection do you use primarily when visiting a World Bank Group website? G4. Which Internet connection do you use primarily when visiting a World Bank Group website? 72 24 1 2 1 High speed/WiFi 70 2 Dial-up 2 3 Mobile 0 Sysmiss 24 Read, viewed or heard a story about the WBG in local media G5. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? 74 22 1 4 1 Every few days 7 2 Every few weeks 13 3 Every few months 39 4 Not at all 15 Sysmiss 22 Read, viewed or heard a story about the WBG in global media G5. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? 72 24 1 4 1 Every few days 6 2 Every few weeks 17 3 Every few months 35 4 Not at all 14 Sysmiss 24 Interacted with the WBG on Social Media G5. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? 72 24 1 4 1 Every few days 4 2 Every few weeks 15 3 Every few months 13 4 Not at all 40 Sysmiss 24 Visited a WBG website G5. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? 74 22 1 4 1 Every few days 12 2 Every few weeks 14 3 Every few months 37 4 Not at all 11 Sysmiss 22 Attended an event/conference hosted by the WBG G5. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? 72 24 1 4 1 Every few days 1 2 Every few weeks 2 3 Every few months 43 4 Not at all 26 Sysmiss 24 Watched a webinar or online event hosted by the WBG G5. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? 73 23 1 4 1 Every few days 2 2 Every few weeks 6 3 Every few months 17 4 Not at all 48 Sysmiss 23 Read some or all of a WBG research paper or publication G5. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? 73 23 1 4 1 Every few days 7 2 Every few weeks 18 3 Every few months 40 4 Not at all 8 Sysmiss 23 Met professionally with WBG staff G5. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? 74 22 1 4 1 Every few days 2 2 Every few weeks 15 3 Every few months 42 4 Not at all 15 Sysmiss 22 Read a WBG e-newsletter G5. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? 71 25 1 4 1 Every few days 1 2 Every few weeks 5 3 Every few months 20 4 Not at all 45 Sysmiss 25 Which of the following best describes your current affiliation? H1. Which of the following best describes your current affiliation? (Select only ONE response) 94 2 2 20 1 Office of the President, Prime Minister 0 2 Office of Minister 3 3 Office of Parliamentarian 3 4 Employee of a Ministry, Ministerial Department or Implementation Agency 22 5 PMU overseeing implementation of project/Consultant/Contractor working on World Bank Group supported project/program 3 6 Local Government Office or Staff 1 7 Bilateral Agency 4 8 Multilateral Agency 4 9 Private Sector Organization 12 10 Financial Sector/Private Bank 2 11 Private Foundation 0 12 NGO/Community Based Organization 10 13 Media 8 14 Independent Government Institution 7 15 Trade Union 0 16 Faith-Based Group 0 17 Youth Group 0 18 Academia/Research Institute/Think Tank 13 19 Judiciary Branch 0 20 Other 2 Sysmiss 2 Please identify the primary specialization of your work. H2. Please identify the primary specialization of your work. (Select only ONE response) 96 4 21 1 Water 0 2 Social protection and labor 0 3 Fragility, conflict and violence 0 4 Environment and natural resources 2 5 Public-private partnerships 2 6 Education 6 7 Health, nutrition, and population 4 8 Energy and extractives 6 9 Macroeconomics and fiscal management 11 10 Trade and competitiveness 11 11 Finance and markets 15 12 Gender 0 13 Transport and ICT 6 14 Urban, rural, and social development 6 15 Governance 3 16 Poverty 1 17 Jobs 3 18 Agriculture 2 19 Climate change 3 20 Generalist (specialized in multiple sectors) 12 21 Other 3 Currently, do you professionally collaborate/work with the World Bank Group in your country? H3. Currently, do you professionally collaborate/work with the World Bank Group (IBRD, IFC, MIGA, ICSID) in your country? 93 3 1 2 1 Yes 54 2 No 39 Sysmiss 3 If yes, which of the following agencies of the World Bank Group do you primarily collaborate/ work with in South Africa? H4. If yes, which of the following agencies of the World Bank Group do you primarily collaborate/ work with in South Africa? (Select only ONE response) 55 41 1 3 1 The World Bank (IBRD) 48 2 The International Finance Corporation (IFC) 6 3 The Multilateral Investment Guarantee Agency (MIGA) 1 4 International Centre for Settlement of Investment Disputes (ICSID) 0 Sysmiss 41 Do your projects involve both the World Bank and the IFC? H5. Do your projects involve both the World Bank and the IFC? 55 41 1 2 1 Yes 20 2 No 35 Sysmiss 41 Observer H6. Which of the following describes most of your exposure to the World Bank Group in South Africa? (Choose no more than TWO) 93 3 0 1 0 77 1 16 Sysmiss 3 Use World Bank Group reports/data H6. Which of the following describes most of your exposure to the World Bank Group in South Africa? (Choose no more than TWO) 93 3 0 1 0 56 1 37 Sysmiss 3 Engage in World Bank Group related/sponsored events/activities H6. Which of the following describes most of your exposure to the World Bank Group in South Africa? (Choose no more than TWO) 93 3 0 1 0 56 1 37 Sysmiss 3 Collaborate as part of my professional duties H6. Which of the following describes most of your exposure to the World Bank Group in South Africa? (Choose no more than TWO) 93 3 0 1 0 48 1 45 Sysmiss 3 Use World Bank Group website for information, data, research, etc. H6. Which of the following describes most of your exposure to the World Bank Group in South Africa? (Choose no more than TWO) 93 3 0 1 0 81 1 12 Sysmiss 3 What’s your gender? H7. What’s your gender? 94 2 1 2 1 Female 42 2 Male 52 Sysmiss 2 What’s your age? H8. What’s your age? 95 1 2 5 1 25 and under 0 2 26-35 14 3 36-45 38 4 46-55 24 5 56 and above 19 Sysmiss 1 Which best represents your geographic location? H9. Which best represents your geographic location? 96 2 8 1 Northern Cape 0 2 Western Cape 10 3 North West 0 4 KwaZulu-Natal 1 5 Gauteng 78 6 Limpopo 4 7 Mpumalanga 2 8 Eastern Cape 1 9 Free State 0 position 94 2 1 8 1 Employee of a Ministry/PMU/Consultant on WBG Project 25 2 Bilateral/Multilateral Agency 8 3 Private Sector/Financial Sector/Private Bank 14 4 CSO 10 5 Media 8 6 Independent Government Institution 7 7 Academia/Research Institute/Think Tank 13 8 Other 9 Sysmiss 2 87 9 1 9.54545454545454 familiarity 83 13 1 2 1 Familiar 61 2 Not familiar 22 Sysmiss 13