DDI_ALB_2005_ES_v01_M_WB Antonina Redko <_value> NADA v01 Enterprise Survey 2005 ES 2005 ALB_2005_ES_v01_M_WB World Bank European Bank for Reconstruction and Development NADA World Bank European Bank for Reconstruction and Development Enterprise Survey [en/oth] Firm-level surveys have been conducted since 1998 by different units within the World Bank. This survey is part of the third round of the Business Environment and Enterprise Performance Survey (BEEPS III), a joint initiative of the World Bank Group ("WB") and the European Bank for Reconstruction and Development ("EBRD"). The initial goal of the study is to better understand conditions for doing business in the targeted country and how they compare to other countries. The ultimate goal of the research is to advise governments on ways to change policies and practices that impose a burden on private firms and to develop new projects and programs that strengthen support for enterprise growth. This research was conducted in Albania from March 10 to April 20, 2005, as part of the third round of the Business Environment and Enterprise Performance Survey. The objective of the survey is to obtain feedback from enterprises on the state of the private sector as well as to help in building a panel of enterprise data that will make it possible to track changes in the business environment over time, thus allowing, for example, impact assessments of reforms. Through face-to-face interviews with firms in the manufacturing and services sectors, the survey assesses the constraints to private sector growth and creates statistically significant business environment indicators that are comparable across countries. The survey topics include firm characteristics, information about sales/suppliers, competition, infrastructure services, judiciary/law enforcement collaboration, security, government policies/laws/regulations, financing, overall business environment, bribery, capacity utilization, performance and investment activities, and workforce composition. Albania National Regions covered are selected based on the number of establishments, contribution to employment, and value added. In most cases these regions are metropolitan areas and reflect the largest centers of economic activity in a country. The primary sampling unit of the study is the establishment. The manufacturing and services sectors are the primary business sectors of interest. Sample survey data [ssd] Synovate The information below is taken from "The Business Environment and Enterprise Performance Survey (BEEPS) 2005: A brief report on observations, experiences and methodology from the survey" prepared by Synovate, a research company that implemented BEEPS III instrument. The general targeted distributional criteria of the sample in BEEPS III countries were to be as follows: 1) Coverage of countries: The BEEPS III instrument was to be administered to approximately 9,500 enterprises in 28 transition economies: 16 from CEEE (Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, FR Yugoslavia, FYROM, Hungary, Latvia, Lithuania, Poland, Romania, Slovak Republic, Slovenia and Turkey) and 12 from the CIS (Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Ukraine and Uzbekistan) 2) Sector: In each country, the sectoral composition of the sample in terms of manufacturing (including agro-processing)(1) versus services (including commerce) (2) was to be determined by their relative contribution to GDP. Firms that operate in sectors subject to government price regulation and prudential supervision, such as banking, electric power, rail transport, and water and waste water, were to be excluded from the design of the sample 3) Size: At least 10% of the sample was to be in the small (3) and 10% in the large size categories. Firms with only one employee or more than 10,000 employees were to be excluded 4) Ownership: At least 10% of the firms were to have foreign control (4) and 10% state control (4) 5) Exporters: At least 10% of the firms were to be exporters (5), meaning that some significant share of their output is exported 6) Location: At least 10% of firms were to be in the category "small city/countryside" (6) 7) BEEPS 2002 sample coverage: The BEEPS III survey instrument was to be administered to a given proportion of respondents who participated in BEEPS 2002 and had agreed in principle, at that time, to participate in future rounds of the BEEPS Enterprises, which began operations in 2002, 2003 and 2004, were to be excluded from the survey. (1). Mining and quarrying (Section C: 10-14), Construction (Section F: 45), Manufacturing (Section D: 15-37) (2). Transportation, storage and communications (Section I: 60-64), Wholesale, retail, repairs (Section G: 50-52), Real estate, business services (Section K: 70-74), Hotels and restaurants (Section H: 55), Other community, social and personal activities (Section O: selected groups) (3). Small=2-49 employees, Medium=50-249, Large=250 - 9,999 (4). More than 50% shareholding (5). Exports 20% or more of total sales (6). Population under 50,000 inhabitants 8) The following sources of information were used to prepare the sample frames and carry out the sampling in Albania: Chamber of Commerce registries (Membership Year Book) ALBIC Directory of Business Face-to-face [f2f] The current survey instruments are available: - Screener and Main Questionnaires The survey topics include firm characteristics, information about sales/suppliers, competition, infrastructure services, judiciary/law enforcement collaboration, security, government policies/laws/regulations, financing, overall business environment, bribery, capacity utilization, performance and investment activities, and workforce composition. Private contractors conduct the Enterprise Surveys on behalf of the World Bank. Due to sensitive survey questions addressing business-government relations and corruption-related topics, private contractors are preferred over any government agency or an organization/institution associated with government, and are hired by the World Bank to collect the data. The surveys were implemented following a two-stage procedure. In the first stage a screener questionnaire was applied over the phone to determine eligibility and to make appointments; in the second stage, a face-to-face interview took place with the Manager/Owner/Director of each establishment. Sometimes the survey respondent called company accountants and human resource managers into the interview to answer questions in the sales and labor sections of the survey. All Enterprise Surveys are conducted in the local languages. Number of targeted interviews was 200. In Albania, 204 interviews were completed. To meet the quotas, in some countries it was necessary to over-sample. A minimum of 30% call-back checks (100% in Russia and the Asian Republics) were made in order to verify and clarify responses. Data entry and first checking and validation of the results were undertaken locally. Final checking and validation of the results were made at Synovate Head Office. Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised. Where necessary please site the source as "Enterprise Analysis Unit - World Bank Group https://www.enterprisesurveys.org" Aggregate indicators based on Enterprise Survey data are available to the public at https://www.enterprisesurveys.org Firm-level data is also available to the public free-of-charge. In order to access the firm-level data, users must agree to abide by a strict confidentiality agreement available through Enterprise Analysis Unit website by clicking on "External users register here" at https://www.enterprisesurveys.org/Portal The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. Albania-2005--full data-5 The file contains the cleaned, raw database. 204 419 WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID 204 Unique ID for each observation Serial number 204 204 1 FYROM 2 Yugoslavia 3 Albania 4 Croatia 5 Turkey 6 Bosnia 7 Slovenia 8 Poland 9 Ukraine 10 Belarus 11 Hungary 12 Czech Rep. 13 Slovakia 14 Romania 15 Bulgaria 16 Moldova 17 Latvia 18 Lithuania 19 Estonia 20 Georgia 21 Armenia 22 Kazakhstan 23 Azerbaijan 24 Uzbekistan 26 Russia 27 Tajikistan 28 Kyrgyzstan If Serbia and Montenegro 204 1 Serbia 2 Montenegro Sysmiss 204 1 Capital 2 Other, over 1 MLN 3 Other, 250K-1MLN 4 Other, 50K-250K 5 Under 50K City/town/village 204 1 2 3 4 5 6 7 8 9 10 11 12 13 15 16 17 19 20 21 25 29 Region/oblast 204 1 2 3 5 6 8 13 17 Panel enterprise interviewed in BEEPS 2002 204 1 Yes 2 No IF THIS FIRM WAS INTERVIEWED IN BEEPS 2002, WRITE DOWN ITS SERIAL NUMBER IN 2002 FROM THE PANEL DATABASE PROVIDED Serial number of firm in BEEPS 2002 65 139 COMPLETE TABLE 6 AND TABLE 7 IF ENTERPRISE IS INCLUDED IN THE MANUFACTURING OVERLAY SURVEY, IN ARMENIA, AZERBAIJAN, POLAND, HUNGARY, ROMANIA, MOLDOVA, AND KAZAKHSTAN 204 1 Armenia 2 Azerbaijan 3 Poland 4 Hungary 5 Romania 6 Moldova 7 Kazakhstan Sysmiss COMPLETE TABLE 6 AND TABLE 7 IF ENTERPRISE IS INCLUDED IN THE MANUFACTURING OVERLAY SURVEY, IN ARMENIA, AZERBAIJAN, POLAND, HUNGARY, ROMANIA, MOLDOVA, AND KAZAKHSTAN 204 1 Region A 2 Region B 3 Region C 4 Region D Sysmiss INTERVIEWER: COMPLETE FOR POLAND AND MOLDOVA ONLY 204 Sysmiss INTERVIEWER: COMPLETE FOR POLAND AND MOLDOVA ONLY 204 Sysmiss IF THIS FIRM WAS INTERVIEWED IN THE MANUFACTURING OVERLAY BEEPS IN 2003, WRITE DOWN ITS SERIAL NUMBER IN 2003 FROM THE MANUFACTURING OVERLAY PANEL DATABASE PROVIDED Serial number of firm in manufacturing overlay BEEPS in 2003 204 Sysmiss Good morning/afternoon/evening We have been commissioned by the European Bank of Reconstruction and Development, in cooperation with the World Bank to carry out a survey of business in our country. They want to understand better the conditions for doing business in your country. I am calling from ……………a market research company. Could I please speak to the person who normally represents the company for official purposes, that is who normally deals with banks or government agencies/institutions? IF PERSON IS UNAVAILABLE, ARRANGE A CONVENIENT TIME AND CALL BACK. WHEN PUT THROUGH, CONTINUE. Good morning/afternoon/evening. I am …… from ……. a market research company. We are carrying out a survey of business like yours on behalf of the European Bank of Reconstruction and Development in cooperation with the World Bank. For classification purposes, could you please answer some preliminary questions? Thank you. Do you normally represent this company when dealing with banks or government institutions? 1) GO TO S.1a 2) ASK TO BE PUT THROUGH TO CORRECT PERSON AND REINTRODUCE 204 1 In what year did your firm begin operations in this country? INTERVIEWER: IF THE FIRM BEGAN OPERATIONS IN 2002, 2003 OR 2004 THANK AND TERMINATE 204 1935 1945 1950 1956 1960 1965 1967 1970 1971 1974 1976 1980 1983 1984 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 What is the legal status of this company? ONLY ONE ANSWER ALLOWED 204 1 Single proprietorship 2 Partnership 3 Cooperative 4 Corporation, privately held 5 Corporation listed on a stock exchange 6 Other private sector 7 State/municipal/district-owned enterprise 8 Corporatised state-owned enterprise 9 Other state owned What is the legal status of this company? ONLY ONE ANSWER ALLOWED 204 1 2 How would you best describe your firm’s main area of activity in terms of annual sales? ONLY ONE ANSWER ALLOWED 204 1 Mining 2 Construction 3 Manufacturing 4 Transport 5 Trade 6 Real estate 7 Hotels and Restaurant 8 Other services What percentage of your firm’s annual sales come from the main area of activity you mentioned above? 204 55 100 94.397 11.127 Could you please specify your firm’s main product line or main line of service in terms of sales? 204 1412 9303 4359.515 2043.555 How many full-time employees work for this company today? 204 1 2-10 2 11-49 3 50-99 4 100-249 5 250-499 6 500-999 7 1000-9999 How many full-time employees work for this company today? 204 1 2-49 2 50-249 3 250-9999 READ OUT OPTIONS What percentage of your firm is owned by: Private domestic individual(s)/ company(s)/organization(s) CHECK THAT THE TOTAL IS 100% 204 100 81.701 37.21 READ OUT OPTIONS What percentage of your firm is owned by: Private foreign individual(s)/ company(s)/organization(s) CHECK “FOREIGN OWNERSHIP” QUOTA INTERVIEWER: IF IN S.5 FOR PRIVATE FOREIGN IS NOT EQUAL TO 0 GO TO S.6, ELSE GO TO S.7 CHECK THAT THE TOTAL IS 100% 204 100 9.029 26.343 10 40 50 51 60 70 76 80 95 99 100 READ OUT OPTIONS What percentage of your firm is owned by: Government/State CHECK THAT THE TOTAL IS 100% 204 100 9.27 28.571 READ OUT OPTIONS What percentage of your firm is owned by: Other CHECK THAT THE TOTAL IS 100% 204 MULTIPLE ANSWERS ALLOWED What is the nationality of this foreign Individual(s) company(s)/organization(s)? 24 180 8 9 10 17 28 42 46 Sysmiss 24 180 8 9 10 17 28 42 46 99 99 or more Sysmiss 204 99 99 or more Sysmiss 204 99 99 or more Sysmiss What is the nationality of this foreign Individual(s) company(s)/organization(s)? Other 1 203 1 Sysmiss Does your firm currently sell its products or services directly to customers outside the country? 1) If answer is Yes then GO TO S.8 2) If answer is No or Don't Know then GO TO S.9 204 1 Yes 2 No What percentage of your total sales do such exports represent? CHECK “EXPORTER” QUOTA 68 136 1 100 47.118 40.699 1 2 3 5 10 12 20 25 40 50 65 70 80 85 90 97 99 100 Sysmiss READ OUT OPTIONS Can you please tell me where the headquarters of the firm are located? 204 1 At this site 2 Elsewhere in this countrry 3 In a foreign country How many establishments (separate operating facilities) including this one does your firm have in this country? 204 1 2 3 4 5 6 24 36 40 99 99 or more Does your firm have holdings or operations in other countries? 203 1 1 Yes 2 No 3 Don't know Sysmiss INTERVIEWER: MULTIPLE ANSWERS ALLOWED Did you receive a loan in 2002 from any of the following sources: Private individual Commercial bank Government/state Non government organisation (NGO) Other Would it possible to arrange a time to see you and ask more detailed questions, please? The interview will take about one hour. INTERVIEWER: RECORD THE DETAILS OF THE RESPONDENT AND ARRANGE A TIME FOR THE MAIN INTERVIEW 52 152 1 2 4 12 Sysmiss 204 1 2 3 5 3 201 1 Sysmiss 204 Sysmiss 204 Sysmiss The purpose of this survey is to better understand constraints that hinder the development of businesses like yours. This study is being conducted for 28 countries by the European Bank for Reconstruction and Development and the World Bank. The initial goal is to better understand conditions for doing business in your country and how they compare to other countries. The ultimate goal of this research is to advise governments on ways to change policies and practices that impose a burden on private firms and to develop new projects and programs that strengthen support for enterprise growth. Your answers should reflect only your perception and experience of doing business in your country. I would like to assure you, that the information obtained here would be treated strictly anonymously and confidentially. Neither your name nor the name of your firm will be used in any document based on this survey. Neither the European Bank for Reconstruction and Development nor the World Bank nor any Governmental organisation will be informed of any individual firm’s responses or participation in this survey. I WOULD LIKE TO START BY ASKING SOME GENERAL QUESTIONS ABOUT YOU AND THIS ORGANISATION. What is your job title? Please note that even if you have more than one job title we are interested in the title/responsibilities that you regard as the most important. INTERVIEWER: IF NOT ONE OF THE ABOVE, STOP AND ASK TO SEE THE APPROPRIATE PERSON 204 1 Chief Executive/President/Vice President 2 Owner/proprietor 3 Partner 4 Director 5 General Manager 6 Manager 7 Finance Officer What percentage of your sales comes from the following sectors in which your establishment operates? Mining and quarrying CHECK THAT THE TOTAL IS 100% 204 100 1.647 11.27 6 30 80 90 100 What percentage of your sales comes from the following sectors in which your establishment operates? Construction CHECK THAT THE TOTAL IS 100% 204 100 10.877 28.464 15 20 30 40 45 70 75 80 90 94 100 What percentage of your sales comes from the following sectors in which your establishment operates? Manufacturing CHECK THAT THE TOTAL IS 100% 204 100 35.544 45.211 5 10 20 25 30 55 60 70 75 80 85 86 90 100 What percentage of your sales comes from the following sectors in which your establishment operates? Transport storage and communication CHECK THAT THE TOTAL IS 100% 204 100 9.897 29.413 10 20 70 99 100 What percentage of your sales comes from the following sectors in which your establishment operates? Wholesale, retail, repairs CHECK THAT THE TOTAL IS 100% 204 100 24.799 40.665 1 10 15 20 25 30 40 70 75 80 90 95 98 100 What percentage of your sales comes from the following sectors in which your establishment operates? Real estate, renting and business services CHECK THAT THE TOTAL IS 100% 204 100 5.422 21.69 2 14 20 30 60 80 100 What percentage of your sales comes from the following sectors in which your establishment operates? Hotels and restaurants CHECK THAT THE TOTAL IS 100% 204 100 7.402 25.468 5 25 30 70 80 100 What percentage of your sales comes from the following sectors in which your establishment operates? Other CHECK THAT THE TOTAL IS 100% 204 100 4.412 19.855 10 30 70 90 100 What percentage of your firm does the largest shareholder(s) own? 204 4 100 73.103 29.121 4 5 10 11 20 25 30 32 33 35 40 41 49 50 51 60 65 66 70 74 76 80 84 90 94 95 100 How many shareholders hold this percentage share of the firm? Please give me the number 202 2 1 2 3 4 5 10 20 25 99 99 or more Sysmiss INTERVIEWER: SHOW CARD: - MULTIPLE ANSWER CARD - Q.4a Individual Family General public Domestic company Foreign company Bank Investment fund Managers of the firm Employees of the firm Government or government agency Which of the following best describes the largest shareholder(s) in your firm? INTERVIEWER: IF THE LARGEST SHAREHOLDER IS AN INDIVIDUAL OR FAMILY MEMBER (CODES 01 OR 02) ASK Q.4b ELSE GO THE INSTRUCTION BEFORE Q.5 204 1 2 4 5 8 9 10 104 105 108 10408 204 1 2 4 5 8 9 10 4 200 1 4 Sysmiss 1 203 1 Sysmiss 204 Sysmiss Which of the following best describes the largest shareholder(s) in your firm? Other INTERVIEWER: IF THE LARGEST SHAREHOLDER IS AN INDIVIDUAL OR FAMILY MEMBER (CODES 01 OR 02) ASK Q.4b ELSE GO THE INSTRUCTION BEFORE Q.5 204 Sysmiss Is the individual or family member also the manager/director of this firm? 170 34 1 Yes 2 No Sysmiss Is the principal owner (or one of the principal owners) a female? 170 34 1 Yes 2 No Sysmiss 1) INTERVIEWER: ASK Q.5 IF COMPANY IS PRIVATE (I.E SCREENER QUESTIONNAIRE QUESTION S.2 CODES 1-6) ELSE GO TO Q.7 2) INTERVIEWER: SHOW CARD - ONE ANSWER ONLY CARD – Q.5 Privatisation of a state-owned firm Originally private, from time of start up (i.e., no state-owned predecessor) Private subsidiary of a formerly state-owned firm Joint venture with foreign partner(s) How was your firm established? If answer is 1 then GO TO Q.6 If answer is 2 or 3 or 4 or 5 then GO TO Q.7 186 18 1 Privatisation of a state-owned firm 2 Originally private, from time of start up 3 Private subsidiary of a formerly state-owned firm 4 Joint venture with foreign partner(s) 5 Other Sysmiss 1) INTERVIEWER: ASK Q.5 IF COMPANY IS PRIVATE (I.E SCREENER QUESTIONNAIRE QUESTION S.2 CODES 1-6) ELSE GO TO Q.7 How was your firm established? 1 203 1 Sysmiss What year was the privatisation completed? 16 188 1992 1993 1994 1995 1996 1997 2000 2001 2003 2004 Sysmiss I WOULD NOW ASK SOME QUESTIONS ABOUT THE SALES OF YOUR FIRM AND ITS SUPPLIERS What percentage of your firm’s sales are sold domestically, exported directly, exported indirectly through a distributor? Sold domestically INTERVIEWER: IF IN Q7 THE FIRM EXPORTS DIRECTLY, ASK Q.8, ELSE GO TO Q.9 CHECK THAT THE TOTAL IS 100% 204 100 83.5 32.939 1 3 10 15 20 30 35 50 60 75 80 88 90 95 97 98 99 100 What percentage of your firm's sales are sold domestically, exported directly, exported indirectly through a distributor? Exported directly INTERVIEWER: IF IN Q7 THE FIRM EXPORTS DIRECTLY, ASK Q.8, ELSE GO TO Q.9 CHECK THAT THE TOTAL IS 100% 204 100 15.706 32.287 1 2 3 5 10 12 20 25 40 50 65 70 80 85 90 97 99 100 What percentage of your firm's sales are sold domestically, exported directly, exported indirectly through a distributor? Exported indirectly through a distributor INTERVIEWER: IF IN Q7 THE FIRM EXPORTS DIRECTLY, ASK Q.8, ELSE GO TO Q.9 CHECK THAT THE TOTAL IS 100% 204 100 0.794 7.269 2 5 10 15 20 100 INTERVIEWER: IF THE ENTERPRISE EXPORTS DIRECTLY ASK: In which year did your firm first export directly? 61 143 1971 2004 1971 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 Sysmiss INTERVIEWER: IF THE ENTERPRISE EXPORTS INDIRECTLY THROUGH A DISTRIBUTOR ASK: In which year did your firm first export indirectly? 6 198 1996 2003 1996 1997 1998 2002 2003 Sysmiss What was the average and the longest number of days over the last 12 months that it took from the time your goods arrived in their point of exit (eg, port, airport) until the time they cleared customs? On average INTERVIEWER: IF IN Q.7 THE RESPONDENT SAID ZERO DOMESTIC SALES GO TO Q15 46 158 1 20 2.065 3.505 1 2 3 7 15 20 Sysmiss What was the average and the longest number of days over the last 12 months that it took from the time your goods arrived in their point of exit (eg, port, airport) until the time they cleared customs? The longest time over the last 12 months INTERVIEWER: IF IN Q.7 THE RESPONDENT SAID ZERO DOMESTIC SALES GO TO Q15 46 158 1 30 3.87 6.09 1 2 3 4 7 10 30 Sysmiss What percentage of your domestic sales are to: Government or government agencies (excluding state-owned enterprises) CHECK THAT THE TOTAL IS 100% 184 20 100 9.908 23.484 1 2 3 5 6 10 15 20 25 30 35 40 50 60 70 80 90 95 100 Sysmiss What percentage of your domestic sales are to: State owned or controlled enterprises CHECK THAT THE TOTAL IS 100% 184 20 80 3.049 10.363 1 2 3 5 10 20 23 25 30 33 40 80 Sysmiss What percentage of your domestic sales are to: Multinationals located in your country (not including your parent company, if applicable) CHECK THAT THE TOTAL IS 100% 184 20 100 3.043 11.219 2 3 5 10 15 20 30 35 50 55 100 Sysmiss What percentage of your domestic sales are to: Your firm’s parent company or affiliated subsidiaries CHECK THAT THE TOTAL IS 100% 184 20 80 2.685 11.084 2 5 10 20 25 30 35 40 50 75 80 Sysmiss What percentage of your domestic sales are to: Large private domestic firms (those with approximately 250 plus workers) (not including your parent company, if applicable) CHECK THAT THE TOTAL IS 100% 184 20 100 6.261 18.893 2 3 5 9 10 15 20 25 30 40 60 73 75 80 90 100 Sysmiss What percentage of your domestic sales are to: Small firms and individuals CHECK THAT THE TOTAL IS 100% 184 20 100 73.505 33.88 4 5 10 20 25 30 40 45 50 60 62 65 70 75 80 84 85 86 90 93 95 98 100 Sysmiss What percentage of your domestic sales are to: Other CHECK THAT THE TOTAL IS 100% 184 20 100 1.549 11.109 5 10 80 100 Sysmiss INTERVIEWER: SHOW CARD: – ONE ANSWER ONLY CARD - Q.10 Not important Slightly important Fairly important Very important Extremely important These products cannot be imported How important is competition from imports in the market for your main product line or main line of services in the domestic market? 183 21 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 These products cannot be imported 7 Don’t know Sysmiss INTERVIEWER: SHOW CARD: – ONE ANSWER ONLY CARD – Q11 Our customers would continue to buy from us in the same quantities as now Our customers would continue to buy from us, but at slightly lower quantities Customers would continue to buy from us, but at much lower quantities Many of our customers would buy from our competitors instead Now I would like to ask you a hypothetical question. If you were to raise your prices of your main product line or main line of services 10% above their current level in the domestic market (after allowing for any inflation) which of the following would best describe the result assuming that your competitors maintained their current prices? 185 19 1 continue to buy, same quantities 2 continue to buy, slightly lower quantities 3 continue to buy, much lower quantities 4 would buy from competitors Sysmiss Does your firm compete in the national market (i.e. whole country) for its main product line or service? If answer is Yes then GO TO Q12b If answer is No then GO TO Q13a 186 18 1 Yes 2 No Sysmiss INTERVIEWER: SHOW CARD - ONE ANSWER ONLY CARD - Q.12b & 13b None 1-3 4 or more How many competitors in the national market do you currently face for your main product line or service and how many did you face 36 months ago? Currently If answer is 1 then GO TO 13a If answer is 2 or 3 then GO TO 12c 116 88 1 None 2 1-3 3 4 or more Sysmiss INTERVIEWER: SHOW CARD - ONE ANSWER ONLY CARD - Q.12b & 13b None 1-3 4 or more How many competitors in the national market do you currently face for your main product line or service and how many did you face 36 months ago? 36 months ago If answer is 1 then GO TO 13a If answer is 2 or 3 then GO TO 12c 116 88 1 None 2 1-3 3 4 or more Sysmiss Please give me the exact number of your competitors in the national market Currently 103 101 1 99 14.388 23.495 1 2 3 4 5 6 7 8 10 12 13 14 15 20 21 25 30 35 40 50 99 99 or more Sysmiss Please give me the exact number of your competitors in the national market 36 months ago 100 104 1 99 12.77 23.186 1 2 3 4 5 6 7 8 9 10 12 13 14 15 20 25 35 37 40 99 99 or more Sysmiss Does your firm compete in the local market (i.e. region, city, or neighborhood) for its main product line or service? If answer is Yes then GO TO Q13b If answer is No then GO TO Q14 186 18 1 Yes 2 No Sysmiss INTERVIEWER: SHOW CARD - ONE ANSWER ONLY CARD - Q.12b & 13b None 1-3 4 or more How many competitors in the local market do you currently face for your main product line or service and how many did you face 36 months ago? Currently If answer is 1 then GO TO 14 If answer is 2 or 3 then GO TO 13c 174 30 1 None 2 1-3 3 4 or more Sysmiss INTERVIEWER: SHOW CARD - ONE ANSWER ONLY CARD - Q.12b & 13b None 1-3 4 or more How many competitors in the local market do you currently face for your main product line or service and how many did you face 36 months ago? 36 months ago If answer is 1 then GO TO 14 If answer is 2 or 3 then GO TO 13c 174 30 1 None 2 1-3 3 4 or more Sysmiss Please give me the exact number of your competitors in the national market Currently 151 53 1 99 12.722 21.048 1 2 3 4 5 6 7 8 9 10 12 13 14 15 16 18 20 23 25 28 30 32 35 45 55 99 99 or more Sysmiss Please give me the exact number of your competitors in the national market 36 months ago 142 62 1 2 3 4 5 6 7 8 9 10 12 13 15 16 18 20 25 27 28 30 35 40 90 99 99 or more Sysmiss Considering your main product line or main line of services in the domestic market, by what margin does your sales price exceed your operating costs (i.e., the cost material inputs plus wage costs but not overheads and depreciation) 192 12 4 50 20.995 10.495 4 5 8 10 11 12 13 14 15 16 17 18 19 20 24 25 26 27 28 30 35 36 40 50 Sysmiss What percentage of your firm’s material inputs and supplies are: Purchased from domestic sources INTERVIEWER: IF IN Q15 THE FIRM IMPORTS DIRECTLY, ASK Q.16, ELSE GO TO Q.17 CHECK THAT THE TOTAL IS 100% 203 1 100 47.862 40.856 1 2 3 5 10 12 15 20 28 30 40 50 60 65 70 75 76 78 80 84 90 95 100 Sysmiss What percentage of your firm’s material inputs and supplies are: Imported directly INTERVIEWER: IF IN Q15 THE FIRM IMPORTS DIRECTLY, ASK Q.16, ELSE GO TO Q.17 CHECK THAT THE TOTAL IS 100% 203 1 100 38.734 41.213 1 5 8 10 20 22 24 25 30 35 40 50 60 70 80 85 90 95 97 98 100 Sysmiss What percentage of your firm’s material inputs and supplies are: Imported indirectly through a distributor INTERVIEWER: IF IN Q15 THE FIRM IMPORTS DIRECTLY, ASK Q.16, ELSE GO TO Q.17 CHECK THAT THE TOTAL IS 100% 203 1 100 13.404 28.026 10 15 20 25 30 40 50 60 70 72 75 80 85 90 99 100 Sysmiss What was the average and the longest number of days over the last 12 months that it took from the time your goods arrived in their point of entry (e.g. port, airport) until the time you could claimed them from customs? On average 118 86 1 30 2.093 3.53 1 2 3 4 5 10 12 20 30 Sysmiss What was the average and the longest number of days over the last 12 months that it took from the time your goods arrived in their point of entry (e.g. port, airport) until the time you could claimed them from customs? The longest time over the last 12 months 118 86 1 90 4.966 10.01 1 2 3 4 5 7 10 12 15 16 20 21 30 44 90 Sysmiss At the time you receive delivery of your most important input or supply, how many days of stock do you typically have on hand? 181 23 1 180 38.293 29.864 1 3 4 5 7 10 14 15 20 21 25 30 35 40 45 50 60 70 75 80 90 100 120 180 Sysmiss INTERVIEWER: SHOW CARD: - ONE ANSWER ONLY CARD - Q.19 My firm will continue to buy from the supplier in the same quantities as now My firm would continue to buy from the supplier but at slightly lower quantities My firm would continue to buy from the supplier, but at much lower quantities My firm would buy from other suppliers instead Now I would like to ask you another hypothetical question. If your main supplier were to raise the price of its main product line or main line of services 10% above its current level in the domestic market (after allowing for any inflation) which of the following would best describe your firm’s reaction assuming that other suppliers maintained their current prices? 202 2 1 same supplier, same quantities 2 same supplier, slightly lower quantities 3 same supplier, much lower quantities 4 buy from other suppliers Sysmiss Has your company undertaken any of the following initiatives during the last 36 months? Changed the identity of the main material input supplier 204 1 Yes 2 No Has your company undertaken any of the following initiatives during the last 36 months? Changed the identity of the main customers (>20% of sales) 204 1 Yes 2 No Has your company undertaken any of the following initiatives during the last 36 months? Exported to a new country 204 1 Yes 2 No 1) INTERVIEWER: SHOW CARD CARD- Q20 Not important Slightly important Fairly important Very important Extremely important 2) INTERVIEWER: FOR EACH INITIATIVE ANSWERED “YES” ASK: And how important in retrospect was this initiative for the survival and/or growth of your company over that period? Changed the identity of the main material input supplier 60 144 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss 1) INTERVIEWER: SHOW CARD CARD- Q20 Not important Slightly important Fairly important Very important Extremely important 2) INTERVIEWER: FOR EACH INITIATIVE ANSWERED "YES" ASK: And how important in retrospect was this initiative for the survival and/or growth of your company over that period? Changed the identity of the main customers (>20% of sales) 51 153 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss 1) INTERVIEWER: SHOW CARD CARD- Q20 Not important Slightly important Fairly important Very important Extremely important 2) INTERVIEWER: FOR EACH INITIATIVE ANSWERED "YES" ASK: And how important in retrospect was this initiative for the survival and/or growth of your company over that period? Exported to a new country 23 181 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new customers for your firm? Family and friends 200 4 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new customers for your firm? Former employees who now work for a potential customer or supplier 200 4 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new customers for your firm? Prior employment of managers by a potential customer or supplier 198 6 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new customers for your firm? Existing customers or suppliers 197 7 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new customers for your firm? Government agencies 196 8 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new customers for your firm? Business associations/chambers of commerce 199 5 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new customers for your firm? Trade fairs and other public sources of information 199 5 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new suppliers for your firm? Family and friends 196 8 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new suppliers for your firm? Former employees who now work for a potential customer or supplier 197 7 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new suppliers for your firm? Prior employment of managers by a potential customer or supplier 195 9 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new suppliers for your firm? Existing customers or suppliers 197 7 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new suppliers for your firm? Government agencies 197 7 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new suppliers for your firm? Business associations/chambers of commerce 196 8 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important How important are the following as potential sources of information about new suppliers for your firm? Trade fairs and other public sources of information 195 9 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss I WOULD NOW LIKE TO ASK YOU SOME QUESTIONS ABOUT INFRASTRUCTURE SERVICES How many days over the last 12 months did your establishment experience the following service interruptions, and how long did they last (average duration in hours/day), and what percent of total sales was lost? Power outages or surges from the public grid (Days) INTERVIEWER: IF THE RESPONDENT SAID NONE FOR ANY OF THE ABOVE - WRITE 000 201 3 365 194.229 146.287 1 2 3 5 7 10 12 15 18 20 30 32 40 45 50 60 61 70 75 80 90 100 120 130 150 160 180 200 240 250 300 313 320 330 345 360 365 Sysmiss How many days over the last 12 months did your establishment experience the following service interruptions, and how long did they last (average duration in hours/day), and what percent of total sales was lost? Insufficient water supply (Days) INTERVIEWER: IF THE RESPONDENT SAID NONE FOR ANY OF THE ABOVE - WRITE 000 161 43 365 1 2 3 5 10 20 30 40 50 60 70 80 90 100 120 150 180 250 300 313 345 360 365 Sysmiss How many days over the last 12 months did your establishment experience the following service interruptions, and how long did they last (average duration in hours/day), and what percent of total sales was lost? Unavailable mainline telephone service (Days) INTERVIEWER: IF THE RESPONDENT SAID NONE FOR ANY OF THE ABOVE - WRITE 000 159 45 182 8.799 25.086 1 2 4 5 6 7 8 10 12 20 30 40 60 90 180 182 Sysmiss How many days over the last 12 months did your establishment experience the following service interruptions, and how long did they last (average duration in hours/day), and what percent of total sales was lost? Power outages or surges from the public grid (Average duration (hours/day)) INTERVIEWER: IF THE RESPONDENT SAID NONE FOR ANY OF THE ABOVE - WRITE 000 188 16 1 24 3.926 3.223 1 2 3 4 5 6 7 8 10 12 24 Sysmiss How many days over the last 12 months did your establishment experience the following service interruptions, and how long did they last (average duration in hours/day), and what percent of total sales was lost? Insufficient water supply (Average duration (hours/day)) INTERVIEWER: IF THE RESPONDENT SAID NONE FOR ANY OF THE ABOVE - WRITE 000 70 134 1 24 6.443 4.68 1 2 3 4 5 6 7 8 9 10 11 12 16 24 Sysmiss How many days over the last 12 months did your establishment experience the following service interruptions, and how long did they last (average duration in hours/day), and what percent of total sales was lost? Unavailable mainline telephone service (Average duration (hours/day)) INTERVIEWER: IF THE RESPONDENT SAID NONE FOR ANY OF THE ABOVE - WRITE 000 54 150 1 24 12.481 10.471 1 2 3 4 5 6 8 10 12 20 24 Sysmiss How many days over the last 12 months did your establishment experience the following service interruptions, and how long did they last (average duration in hours/day), and what percent of total sales was lost? Power outages or surges from the public grid (% of total sales lost) INTERVIEWER: IF THE RESPONDENT SAID NONE FOR ANY OF THE ABOVE - WRITE 000 97 107 1 40 11.155 9.467 1 2 3 4 5 7 8 10 12 15 20 25 28 30 35 40 Sysmiss How many days over the last 12 months did your establishment experience the following service interruptions, and how long did they last (average duration in hours/day), and what percent of total sales was lost? Insufficient water supply (% of total sales lost) INTERVIEWER: IF THE RESPONDENT SAID NONE FOR ANY OF THE ABOVE - WRITE 000 17 187 1 20 5.647 5.82 1 2 3 4 5 6 10 15 20 Sysmiss How many days over the last 12 months did your establishment experience the following service interruptions, and how long did they last (average duration in hours/day), and what percent of total sales was lost? Unavailable mainline telephone service (% of total sales lost) INTERVIEWER: IF THE RESPONDENT SAID NONE FOR ANY OF THE ABOVE - WRITE 000 6 198 2 5 2.667 1.211 2 3 5 Sysmiss Does your firm regularly use in its interactions with clients and suppliers any of the following? Fixed line telephone 204 1 Yes 2 No Does your firm regularly use in its interactions with clients and suppliers any of the following? Fax 204 1 Yes 2 No Does your firm regularly use in its interactions with clients and suppliers any of the following? Mobile telephone 204 1 Yes 2 No Does your firm regularly use in its interactions with clients and suppliers any of the following? Email 204 1 Yes 2 No Does your firm regularly use in its interactions with clients and suppliers any of the following? Internet 204 1 Yes 2 No Based on the experience of your firm over the last 36 months, how many days did you wait from the date of application to obtain each of the following? A fixed line telephone connection 54 150 1 180 36.315 37.483 1 2 3 4 5 7 10 15 20 30 40 45 50 60 70 80 90 100 120 180 Sysmiss Based on the experience of your firm over the last 36 months, how many days did you wait from the date of application to obtain each of the following? An electrical connection 47 157 1 214 26.596 44.741 1 2 3 4 5 7 10 15 20 25 30 60 62 90 120 180 214 Sysmiss What percentage of the value of products your establishment shipped over the last 12 months was lost while in transit due to breakage, spoilage or theft? Products shipped and sold in the domestic market INTERVIEWER: IF THE RESPONDENT SAID NO LOSSES - WRITE 000 67 137 11 0.985 1.805 1 2 3 5 11 Sysmiss What percentage of the value of products your establishment shipped over the last 12 months was lost while in transit due to breakage, spoilage or theft? Products exported directly by your firm INTERVIEWER: IF THE RESPONDENT SAID NO LOSSES - WRITE 000 28 176 5 0.393 1.066 1 2 5 Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always How often do you associate the following descriptions with the court system in resolving business disputes? Fair and impartial 199 5 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always How often do you associate the following descriptions with the court system in resolving business disputes? Honest/uncorrupted 201 3 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always How often do you associate the following descriptions with the court system in resolving business disputes? Quick 201 3 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always How often do you associate the following descriptions with the court system in resolving business disputes? Affordable 197 7 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always How often do you associate the following descriptions with the court system in resolving business disputes? Able to enforce its decisions 195 9 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Strongly disagree Disagree in most cases Tend to disagree Tend to agree Agree in most cases Strongly agree To what degree do you agree with this statement? “I am confident that the legal system will uphold my contract and property rights in business disputes”. 202 2 1 Strongly disagree 2 Disagree in most cases 3 Tend to disagree 4 Tend to agree 5 Agree in most cases 6 Strongly agree 7 Don't know Sysmiss What percentage of your firm’s sales’ to customers in value terms over the last 12 months were Paid before the delivery of your products or services CHECK THAT TOTALS ARE 100% 202 2 70 4.847 10.001 1 2 5 10 20 30 33 35 40 45 70 Sysmiss What percentage of your firm’s sales’ to customers in value terms over the last 12 months were Paid on delivery of your products or services CHECK THAT TOTALS ARE 100% 202 2 100 56.931 35.591 2 5 10 15 20 25 30 33 35 40 45 50 60 70 75 80 85 90 95 100 Sysmiss What percentage of your firm’s sales’ to customers in value terms over the last 12 months were Sold on credit (payment due after the time of delivery of your products or services) CHECK THAT TOTALS ARE 100% 202 2 100 38.223 35.518 5 10 13 15 20 25 30 34 35 40 49 50 60 65 70 75 79 80 83 85 90 95 98 100 Sysmiss What percentage of your firm’s purchases of material inputs or services in value terms over the last 12 months were: Paid before the delivery of your products or services from your supplier CHECK THAT TOTALS ARE 100% 201 3 88 6.706 13.426 5 10 15 20 30 40 50 60 88 Sysmiss What percentage of your firm's purchases of material inputs or services in value terms over the last 12 months were: Paid on delivery of your products or services from your supplier CHECK THAT TOTALS ARE 100% 201 3 100 69.239 33.8 2 5 10 20 30 40 50 60 70 75 80 90 95 100 Sysmiss What percentage of your firm's purchases of material inputs or services in value terms over the last 12 months were: Purchased on credit (payment due after the time of delivery of your products or services from your supplier) CHECK THAT TOTALS ARE 100% 201 3 100 24.055 32.185 5 10 15 20 25 30 40 45 50 60 70 80 85 90 100 Sysmiss Have you had to resolve any overdue payments in the last 36 months? If answer is Yes then GO TO Q.31b If answer is No then GO TO Q.31e 204 1 Yes 2 No How many cases of overdue payments did your firm have to resolve in the past 36 months? 134 70 1 99 25.299 30.97 1 2 3 4 5 6 7 8 10 11 12 15 20 21 25 26 30 35 36 40 45 50 60 70 80 94 99 99 or more Sysmiss How long did it typically take (in weeks) to resolve an overdue payment? 128 76 1 78 16.563 17.989 1 2 3 4 5 6 7 8 10 12 14 15 16 18 20 24 25 30 32 36 40 48 50 52 60 65 76 78 99 99 or more Sysmiss Of these disputes over payments, how many were resolved by court action? INTERVIEWER: IF THE RESPONDENT SAID NONE – WRITE 00 137 67 40 0.949 4.291 1 2 3 6 7 9 20 40 99 99 or more Sysmiss Number of cases Number of cases Number of cases Number of cases Number of cases How many cases in civil or commercial arbitration courts have involved your firm either as a plaintiff or defendant in the last 36 months? Plaintiff INTERVIEWER: IF THE RESPONDENT SAID NO CASES - WRITE 00 204 1 2 3 20 99 99 or more Number of cases Number of cases Number of cases Number of cases Number of cases How many cases in civil or commercial arbitration courts have involved your firm either as a plaintiff or defendant in the last 36 months? Defendant INTERVIEWER: IF THE RESPONDENT SAID NO CASES - WRITE 00 202 2 15 0.46 1.965 1 2 3 5 6 10 15 Sysmiss Do you pay for security (e.g., equipment, personnel, or professional security services)? 204 1 Yes 2 No % of total annual sales % of total annual sales % of total annual sales % of total annual sales % of total annual sales Do you pay for security (e.g., equipment, personnel, or professional security services)? If yes, what percent of your total annual sales do you pay? 142 62 5 1.807 1.706 0.100000001490116 0.200000002980232 0.400000005960464 0.5 0.699999988079071 0.800000011920929 1 1.20000004768372 1.5 1.79999995231628 2 2.20000004768372 2.40000009536743 2.79999995231628 2.90000009536743 3 3.20000004768372 3.79999995231628 4 4.30000019073486 4.5 5 Sysmiss Amount paid Amount paid Amount paid Amount paid Amount paid INTERVIEWER: IF THE RESPONDENT CAN NOT TELL YOU THE PERCENTAGE ASK FOR THE VALUE Do you pay for security (e.g., equipment, personnel, or professional security services)? If yes, what percent of your total annual sales do you pay? 105 99 97751 1272.029 9932.599 1 2 3 4 5 6 7 8 9 11 12 14 16 17 19 21 29 34 39 48 59 78 303 563 1466 3519 29325 97751 Sysmiss Do firms in your line of business pay for protection payments (e.g., to organised crime to prevent violence or property damage)? 204 1 Yes 2 No % of total annual sales % of total annual sales % of total annual sales % of total annual sales % of total annual sales Do firms in your line of business pay for protection payments (e.g., to organised crime to prevent violence or property damage)? If yes, what percent of total annual sales are customarily paid? 49 155 7 0.735 1.447 0.100000001490116 0.400000005960464 0.5 1 2 3 5 7 Sysmiss Amount paid Amount paid Amount paid Amount paid Amount paid INTERVIEWER: IF THE RESPONDENT CANNOT TELL YOU THE PERCENTAGE ASK FOR THE VALUE Do firms in your line of business pay for protection payments (e.g., to organised crime to prevent violence or property damage)? If yes, what percent of total annual sales are customarily paid? 36 168 4692 239.111 918.194 1 6 977 2932 4692 Sysmiss Have you had any losses as a result of theft, robbery, vandalism or arson against your firm over the last 12 months? 204 1 Yes 2 No Losses as a % of total sales over the last 12 months Losses as a % of total sales over the last 12 months Losses as a % of total sales over the last 12 months Losses as a % of total sales over the last 12 months Losses as a % of total sales over the last 12 months Have you had any losses as a result of theft, robbery, vandalism or arson against your firm over the last 12 months? If yes, what were your estimated losses as a percent of your sales over the last 12 months? 204 1 0.0216 0.113 0.100000001490116 0.200000002980232 0.5 1 1) NOW I WOULD LIKE YOU TO THINK ABOUT THE GOVERNMENT POLICIES, LAWS AND REGULATIONS GOVERNING YOUR BUSINESS 2) INTERVIEWER: SHOW CARD Strongly disagree Disagree in most cases Tend to disagree Tend to agree Agree in most cases Strongly agree To what degree do you agree with the following statements? Information on the laws and regulations affecting my firm is easy to obtain 202 2 1 Strongly disagree 2 Disagree in most cases 3 Tend to disagree 4 Tend to agree 5 Agree in most cases 6 Strongly agree 7 Don't know Sysmiss INTERVIEWER: SHOW CARD Strongly disagree Disagree in most cases Tend to disagree Tend to agree Agree in most cases Strongly agree To what degree do you agree with the following statements? Interpretations of the laws and regulations affecting my firm are consistent and predictable 203 1 1 Strongly disagree 2 Disagree in most cases 3 Tend to disagree 4 Tend to agree 5 Agree in most cases 6 Strongly agree 7 Don't know Sysmiss What percent of senior management’s time over the last 12 months was spent in dealing with public officials about the application and interpretation of laws and regulations and to get or to maintain access to public services? INTERVIEWER: IF THE RESPONDENT SAID NO TIME WAS SPENT – WRITE 00.0 198 6 50 11.205 11.071 0.5 1 2 3 4 4.09999990463257 5 6 7 8 10 10.5 12 13 15 20 25 30 40 50 Sysmiss Over the last 12 months did your firm employ an outside consultant to deal with public officials about the application and interpretation of laws and regulations and to get or to maintain access to public services? 200 4 1 Yes 2 No Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always How often is the following statement true? “If a government agent acts against the rules I can usually go to another official or to his superior and get the correct treatment without recourse to unofficial payments/gifts.” 199 5 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss Is your firm a member of a business association or chamber of commerce? If answer is Yes then GO TO Q.36b If answer is No then GO TO Q.37 204 1 Yes 2 No INTERVIEWER: SHOW CARD No value Minor value Moderate value Major value Critical value to your firm What services do you receive from the association or associations to which you belong, and what is the value of these services to your firm? “Critical value to your firm” should be placed on services that significantly reduce the costs of your firm or significantly increase the sales of your firm. Lobbying government 164 40 No value 1 Minor value 2 Moderate value 3 Major value 4 Critical value to your firm 5 Not provided Sysmiss INTERVIEWER: SHOW CARD No value Minor value Moderate value Major value Critical value to your firm What services do you receive from the association or associations to which you belong, and what is the value of these services to your firm? "Critical value to your firm" should be placed on services that significantly reduce the costs of your firm or significantly increase the sales of your firm. Resolution of disputes (with officials, workers or other firms) 169 35 No value 1 Minor value 2 Moderate value 3 Major value 4 Critical value to your firm 5 Not provided Sysmiss INTERVIEWER: SHOW CARD No value Minor value Moderate value Major value Critical value to your firm What services do you receive from the association or associations to which you belong, and what is the value of these services to your firm? "Critical value to your firm" should be placed on services that significantly reduce the costs of your firm or significantly increase the sales of your firm. Information and/or contacts on domestic product and input markets 172 32 No value 1 Minor value 2 Moderate value 3 Major value 4 Critical value to your firm 5 Not provided Sysmiss INTERVIEWER: SHOW CARD No value Minor value Moderate value Major value Critical value to your firm What services do you receive from the association or associations to which you belong, and what is the value of these services to your firm? "Critical value to your firm" should be placed on services that significantly reduce the costs of your firm or significantly increase the sales of your firm. Information and/or contacts on international product and input markets 173 31 No value 1 Minor value 2 Moderate value 3 Major value 4 Critical value to your firm 5 Not provided Sysmiss INTERVIEWER: SHOW CARD No value Minor value Moderate value Major value Critical value to your firm What services do you receive from the association or associations to which you belong, and what is the value of these services to your firm? "Critical value to your firm" should be placed on services that significantly reduce the costs of your firm or significantly increase the sales of your firm. Accrediting standards or quality of products; reputational benefits 164 40 No value 1 Minor value 2 Moderate value 3 Major value 4 Critical value to your firm 5 Not provided Sysmiss INTERVIEWER: SHOW CARD No value Minor value Moderate value Major value Critical value to your firm What services do you receive from the association or associations to which you belong, and what is the value of these services to your firm? "Critical value to your firm" should be placed on services that significantly reduce the costs of your firm or significantly increase the sales of your firm. Information on government regulations 171 33 No value 1 Minor value 2 Moderate value 3 Major value 4 Critical value to your firm 5 Not provided Sysmiss Thinking about national laws and regulations enacted over the last 12 months that had a substantial impact on your business, did your firm seek to influence the content of laws or regulations affecting it? 204 1 Yes 2 No Thinking about local or regional laws and regulations enacted over the last 12 months that had a substantial impact on your business, did your firm seek to influence the content of laws or regulations affecting it? 204 1 Yes 2 No Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Tax inspectorate 204 1 Yes 2 No Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Labour and social security 204 1 Yes 2 No Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Fire & building safety 204 1 Yes 2 No Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Sanitation/ Epidemiology 204 1 Yes 2 No Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Municipal police 204 1 Yes 2 No Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Environmental 204 1 Yes 2 No Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out Inspections/meetings carried out How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Customs agency 204 1 Yes 2 No Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Tax inspectorate 197 7 1 99 7.066 9.393 1 2 3 4 5 6 7 8 9 10 11 12 14 15 20 24 25 30 36 37 99 99 or more Sysmiss Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Labour and social security 185 19 1 32 3.665 4.087 1 2 3 4 5 6 8 10 12 24 32 99 99 or more Sysmiss Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Fire & building safety 124 80 1 12 2.613 2.395 1 2 3 4 5 6 7 8 10 12 99 99 or more Sysmiss Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Sanitation/ Epidemiology 104 100 1 12 3.058 2.769 1 2 3 4 5 6 7 8 10 12 99 99 or more Sysmiss Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Municipal police 129 75 1 99 6.155 10.818 1 2 3 4 5 6 7 8 10 12 15 16 20 24 30 40 48 99 99 or more Sysmiss Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Environmental 100 104 1 20 3.25 3.249 1 2 3 4 5 6 7 8 10 12 15 20 99 99 or more Sysmiss Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Number of inspections/m eetings over the last 12 months Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Customs agency 74 130 1 48 9.081 9.708 1 2 3 4 5 6 7 8 10 12 15 20 24 25 40 48 99 99 or more Sysmiss Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Tax inspectorate 197 7 1 99 7.508 17.177 1 2 3 4 5 6 8 9 12 15 16 17 18 20 24 25 30 32 48 50 56 70 84 90 99 99 or more Sysmiss Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Labour and social security 185 19 1 40 2.859 5.001 1 2 3 4 5 6 8 10 12 16 32 40 99 99 or more Sysmiss Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Fire & building safety 123 81 1 12 1.837 1.626 1 2 3 4 5 8 12 99 99 or more Sysmiss Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Sanitation/ Epidemiology 104 100 1 25 1.712 2.444 1 2 3 4 5 25 99 99 or more Sysmiss Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Municipal police 127 77 1 12 1.787 1.429 1 2 3 4 5 6 7 12 99 99 or more Sysmiss Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Environmental 99 105 1 50 2.899 6.182 1 2 3 4 5 6 24 32 50 99 99 or more Sysmiss Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Average duration of inspections/meetings (hours/visit) Interviewer: If Inspection/meeting Yes, Complete These Columns How many times in the last 12 months was your establishment either inspected by the following agencies or required to meet with officials from these agencies? What was the average duration of these inspections/meetings? Customs agency 74 130 1 90 4.351 10.768 1 2 3 4 5 6 12 30 90 99 99 or more Sysmiss 1) WE NOW WANT TO ASK YOUR OPINION ON “UNOFFICIAL PAYMENTS” TO OFFICIALS IN THIS COUNTRY. CAN I PLEASE REASSURE YOU THAT: We are interested in your opinions in a personal capacity We do not imply in any way that your company makes unofficial payments/gifts We recognise that your company neither approves of nor condones the use of unofficial payments/gifts The responses that you give will be aggregated and presented in purely statistical terms; any comments you give me cannot be attributed to either you or your company 2) INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking about officials, would you say the following statements are always, usually, frequently, sometimes, seldom or never true? “It is common for firms in my line of business to have to pay some irregular “additional payments/gifts” to get things done ” with regard to customs, taxes, licenses, regulations, services, etc. 193 11 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking about officials, would you say the following statements are always, usually, frequently, sometimes, seldom or never true? “Firms in my line of business usually know in advance about how much this ‘additional payment/gifts’ is 185 19 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss On average, what percent of total annual sales do firm’s like yours typically pay in unofficial payments/gifts to public officials? INTERVIEWER: IF THE RESPONDENT SAID NO PAYMENTS ARE MADE – WRITE 00.0 193 11 10 1.802 2.213 0.100000001490116 0.400000005960464 0.5 1 1.5 2 3 4 5 10 Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking now of unofficial payments/gifts that a firm like yours would make in a given year, could you please tell me how often would they make payments/gifts for the following purposes To get connected to and maintain public services (electricity and telephone) 164 40 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking now of unofficial payments/gifts that a firm like yours would make in a given year, could you please tell me how often would they make payments/gifts for the following purposes To obtain business licenses and permits 166 38 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking now of unofficial payments/gifts that a firm like yours would make in a given year, could you please tell me how often would they make payments/gifts for the following purposes To obtain government contracts 156 48 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking now of unofficial payments/gifts that a firm like yours would make in a given year, could you please tell me how often would they make payments/gifts for the following purposes To deal with occupational health and safety inspections 162 42 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking now of unofficial payments/gifts that a firm like yours would make in a given year, could you please tell me how often would they make payments/gifts for the following purposes To deal with fire and building inspections 161 43 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking now of unofficial payments/gifts that a firm like yours would make in a given year, could you please tell me how often would they make payments/gifts for the following purposes To deal with environmental inspections 161 43 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking now of unofficial payments/gifts that a firm like yours would make in a given year, could you please tell me how often would they make payments/gifts for the following purposes To deal with taxes and tax collection 167 37 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking now of unofficial payments/gifts that a firm like yours would make in a given year, could you please tell me how often would they make payments/gifts for the following purposes To deal with customs/imports 163 41 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking now of unofficial payments/gifts that a firm like yours would make in a given year, could you please tell me how often would they make payments/gifts for the following purposes To deal with courts 160 44 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss INTERVIEWER: SHOW CARD Never Seldom Sometimes Frequently Usually Always Thinking now of unofficial payments/gifts that a firm like yours would make in a given year, could you please tell me how often would they make payments/gifts for the following purposes To influence the content of new legislation rules decrees etc. 153 51 1 Never 2 Seldom 3 Sometime 4 Frequently 5 Usually 6 Always 7 Do not know Sysmiss When firms in your industry do business with the government, what percent of the contract value would be typically paid in additional or unofficial payments/gifts to secure the contract? INTERVIEWER: IF THE RESPONDENT SAID NO PAYMENTS/GIFTS ARE PAID – WRITE 00.0 185 19 20 6.149 6.401 1 1.5 2 4 5 8 9 10 12 13 15 20 Sysmiss Recognising the difficulties that many firms face in fully complying with taxes and regulations, what percentage of total annual sales would you estimate the typical firm in your area of business reports for tax purposes? 198 6 20 100 77.04 22.779 20 25 30 35 40 50 55 60 65 67 70 75 80 85 90 95 98 99 100 Sysmiss Recognising the difficulties that many firms face in fully complying with labour regulations, what percentage of total workforce would you estimate the typical firm in your area of business reports for tax purposes? 200 4 20 100 75.25 24.87 20 25 30 35 40 45 50 55 60 65 70 75 80 90 95 100 Sysmiss Recognising the difficulties that many firms face in fully complying with labour regulations, what percentage of the actual wage bill would you estimate the typical firm in your area of business reports for tax purposes? 197 7 20 100 75.33 22.757 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95 100 Sysmiss INTERVIEWER: SHOW CARD No impact Minor impact Moderate impact Major impact Decisive impact It is often said that firms make unofficial payments/gifts, private payments or other benefits to public officials to gain advantages in the drafting of laws, decrees, regulations, and other binding government decisions. To what extent have the following practices had a direct impact on your business. Private payments/gifts or other benefits to Parliamentarians to affect their votes 185 19 No impact 1 Minor impact 2 Moderate impact 3 Major impact 4 Decisive impact 5 Don't know Sysmiss INTERVIEWER: SHOW CARD No impact Minor impact Moderate impact Major impact Decisive impact It is often said that firms make unofficial payments/gifts, private payments or other benefits to public officials to gain advantages in the drafting of laws, decrees, regulations, and other binding government decisions. To what extent have the following practices had a direct impact on your business. Private payments/gifts or other benefits to Government officials to affect the content of government decrees 184 20 No impact 1 Minor impact 2 Moderate impact 3 Major impact 4 Decisive impact 5 Don't know Sysmiss INTERVIEWER: SHOW CARD No impact Minor impact Moderate impact Major impact Decisive impact It is often said that firms make unofficial payments/gifts, private payments or other benefits to public officials to gain advantages in the drafting of laws, decrees, regulations, and other binding government decisions. To what extent have the following practices had a direct impact on your business. Private payments/gifts or other benefits to local or regional government officials to affect their votes or content of government decrees 186 18 No impact 1 Minor impact 2 Moderate impact 3 Major impact 4 Decisive impact 5 Don't know Sysmiss Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) 1) I WOULD NOW LIKE TO ASK SOME QUESTIONS ABOUT THE FINANCING OF YOUR FIRM 2) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm’s working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Internal funds/Retained earnings CHECK THAT TOTALS ARE 100% 204 100 87.211 23.929 10 20 26 30 40 50 60 65 70 75 80 89 90 95 97 99 100 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Equity (i.e. issue new shares) CHECK THAT TOTALS ARE 100% 204 30 0.196 2.211 10 30 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Borrowing from local private commercial banks CHECK THAT TOTALS ARE 100% 204 90 3.804 12.44 3 5 10 15 20 30 50 60 70 90 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Borrowing from foreign banks CHECK THAT TOTALS ARE 100% 204 90 4.167 13.661 1 5 7 10 15 20 25 30 40 50 60 70 90 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Borrowing from state-owned banks, including state development banks CHECK THAT TOTALS ARE 100% 204 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Loans from family/friends CHECK THAT TOTALS ARE 100% 204 60 1.108 6.028 5 10 20 26 30 40 60 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Money lenders or other informal sources (other than family/friends) CHECK THAT TOTALS ARE 100% 204 60 0.564 4.687 5 10 20 60 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Trade credit from suppliers CHECK THAT TOTALS ARE 100% 204 100 1.902 9.462 5 8 10 15 20 50 60 100 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Trade credit from customers CHECK THAT TOTALS ARE 100% 204 40 0.701 4.157 3 10 20 30 40 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Credit cards CHECK THAT TOTALS ARE 100% 204 10 0.049 0.7 10 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Leasing arrangement CHECK THAT TOTALS ARE 100% 204 30 0.147 2.1 30 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? The government (other than state-owned banks) CHECK THAT TOTALS ARE 100% 204 20 0.098 1.4 20 Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) Working capital (i.e. inventories, accounts receivable, cash) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Other (SPECIFY SOURCES) CHECK THAT TOTALS ARE 100% 204 11 0.0539 0.77 11 New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Internal funds/Retained earnings CHECK THAT TOTALS ARE 100% 174 30 100 78.057 33.772 10 12 20 30 40 50 60 70 75 80 85 90 100 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Equity (i.e. issue new shares) CHECK THAT TOTALS ARE 100% 174 30 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Borrowing from local private commercial banks CHECK THAT TOTALS ARE 100% 174 30 100 6.868 20.089 10 15 20 30 40 50 60 70 80 100 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Borrowing from foreign banks CHECK THAT TOTALS ARE 100% 174 30 100 11.293 26.143 10 20 25 30 40 50 60 70 80 90 100 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Borrowing from state-owned banks, including state development banks CHECK THAT TOTALS ARE 100% 174 30 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Loans from family/friends CHECK THAT TOTALS ARE 100% 174 30 80 1.569 10.296 13 30 70 80 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Money lenders or other informal sources (other than family/friends) CHECK THAT TOTALS ARE 100% 174 30 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Trade credit from suppliers CHECK THAT TOTALS ARE 100% 174 30 70 0.661 5.663 10 15 20 70 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Trade credit from customers CHECK THAT TOTALS ARE 100% 174 30 80 0.891 7.127 5 30 40 80 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Credit cards CHECK THAT TOTALS ARE 100% 174 30 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Leasing arrangement CHECK THAT TOTALS ARE 100% 174 30 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? The government (other than state-owned banks) CHECK THAT TOTALS ARE 100% 174 30 100 0.661 7.659 15 100 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Other (SPECIFY SOURCES) CHECK THAT TOTALS ARE 100% 174 30 Sysmiss New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) New investments (i.e. new land, buildings, machinery, equipment) INTERVIEWER: SHOW CARD CARD - Q.45 Internal funds/Retained earnings Equity (i.e. issue new shares) Borrowing from local private commercial banks Borrowing from foreign banks Borrowing from state-owned banks, including state development banks Loans from family/friends Money lenders or other informal sources (other than family/friends) Trade credit from suppliers Trade credit from customers Credit cards Leasing arrangement The government (other than state-owned banks) What proportion of your firm's working capital and new fixed investment has been financed from each of the following sources, over the last 12 months? Other 204 Sysmiss 204 Accounting book-keeping auditing activities tax Activities of travel agencies tour operators; tourist Advertising Agents involved sale of timber & building materials Aluminium production Bars Construction of highways, roads, sport facilities Freight transport by road Funeral and related activities General construction buildings & civil engineering work Hairdressing and other beauty treatment Hotels and motels, with restaurant Industrial cleaning Investigation and security activities Letting of own property Maintenance and repair of motor vehicles Manufacture of basic iron & steel & of ferro-alloys Manufacture of beer Manufacture of bread; fresh pastry goods and cakes Manufacture of bricks, tiles & construction products Manufacture of builders carpentry and joinery Manufacture of builders carpentry and joinery of metal Manufacture of central heating radiators and boilers Manufacture of ceramic household & ornamental articles Manufacture of ceramic tiles and flags Manufacture of chairs and seats Manufacture of cocoa; chocolate and sugar confectionery Manufacture of footwear Manufacture of fruit and vegetable juice Manufacture of grain mill products Manufacture of locks and hinges Manufacture of metal structures and parts of structures Manufacture of other electrical equipment n.e.c. Manufacture of other food products n.e.c. Manufacture of other office and shop furniture Manufacture of other outerwear Manufacture of paints, varnishes and similar coatings Manufacture of perfumes and toilet preparations Manufacture of plastic packing goods Manufacture of refined oils and fats Manufacture of refined petroleum products Manufacture of soap and detergents, cleaning & polishing Manufacture of tanks, reservoirs & containers of metal Manufacture of underwear Manufacture of veneer sheets; plywood, laminboard Manufacture of wines Market research and public opinion polling Motion picture and video production National post activities News agency activities Non-specialized wholesale of food, beverages & tobacco Operation of dairies and cheese making Operation of gravel and sand pits Other business activities n.e.c. Other land passenger transport Other manufacturing n.e.c. Other retail sale in specialized stores Other scheduled passenger land transport Other supporting air transport activities Other supporting water transport activities Other wholesale Printing n.e.c. Processing of tea and coffee Production and preserving of poultrymeat Production of meat and poultrymeat products Quarrying of limestone, gypsum and chalk Radio and television activities Restaurants Retail sale in non-special store food beverage tob Retail sale of automotive fuel Retail sale of books, newspapers and stationery Retail sale of clothing Retail sale of electrical household appliances TV Sale of motor vehicle parts and accessories Sale of motor vehicles Sawmilling and planing of wood; impregnation of wood Tanning and dressing of leather Telecommunications Wholesale of chemical products Wholesale of coffee, tea, cocoa and spices Wholesale of machine-tools Wholesale of meat & meat product Wholesale of metals and metal ores Wholesale of office machinery and equipment Wholesale of other household goods Wholesale of pharmaceutical goods Wholesale of textiles Wholesale of wood, construction materials Wire drawing Does your establishment have a checking or savings account? A checking account 204 1 Yes 2 No Does your establishment have a checking or savings account? Savings account 204 1 Yes 2 No Thinking of the most recent loan you obtained from a financial institution, did the financing require collateral? If answer is Yes then GO TO Q.46b If answer is No then GO TO Q.46d If answer is No loan then GO TO Q.47a 94 110 1 Yes 2 No 3 No loan Sysmiss MULTIPLE ANSWERS ALLOWED What kind of collateral (e.g., land, buildings, machinery, your home) was required? 91 113 1 Land 2 Buildings 3 Machinery and equipment including movables 4 Accounts receivable 5 Inventories 6 Personal assets of owner 7 Other 12 13 22 23 26 35 36 63 67 123 125 126 234 236 1235 1236 1246 12346 12356 Sysmiss 91 113 1 2 3 4 5 6 7 Sysmiss 56 148 1 2 3 4 5 6 Sysmiss 18 186 1 2 3 Sysmiss 6 198 1 2 Sysmiss 2 202 1 Sysmiss What kind of collateral (e.g., land, buildings, machinery, your home) was required? Other 204 Sysmiss What was the approximate value of the collateral required as a percentage of the loan value? 85 119 60 500 166.2 84.861 60 70 80 100 110 112 120 125 130 140 145 150 170 180 200 300 400 500 Sysmiss What is the loan’s annual cost (i.e., rate of interest)? 92 112 3.5 18 9.779 3.551 3.5 4 5 5.80000019073486 6 6.80000019073486 6.90000009536743 7 7.5 8 8.5 9 9.5 9.60000038146973 10 11 12 13 14.1999998092651 14.5 15 16 16.5 17 18 Sysmiss What is the duration of the loan in months? 93 111 4 180 42.602 34.657 4 6 10 12 18 24 30 36 40 42 48 60 72 84 96 108 120 122 180 Sysmiss Was the loan denominated in local or foreign currency? 94 110 1 Local currency 2 Foreign currency Sysmiss Month loan received Month loan received Month loan received Month loan received Month loan received On what date was the loan received? 91 113 1 2 3 4 5 6 7 8 9 10 11 12 Sysmiss Year loan received Year loan received Year loan received Year loan received Year loan received On what date was the loan received? 93 111 1995 1996 1998 1999 2000 2001 2002 2003 2004 2005 Sysmiss How many days did it take to agree the loan with the bank from the date of application? INTERVIEWER GO TO Q.48 91 113 1 180 36.132 35.309 1 2 3 5 7 10 14 15 20 25 30 36 37 40 45 60 61 65 90 120 180 Sysmiss If your firm does not currently have a loan, what was the reason? 110 94 1 Did not apply for a loan 2 Application was turned down 3 Application is still pending Sysmiss INTERVIEWER: SHOW CARD - MULTIPLE ANSWERS CARD - Q.47b Does not need a loan Application procedure of bank loans are too burdensome Collateral requirements for bank loans are too strict Interest rates are too high It is necessary to make informal payments to get bank loans Did not think it would be approved If your firm did not apply for a loan, what were the main reasons? INTERVIEWER: GO TO Q.48 100 104 1 Does not need a loan 2 Application procedures are too burdensome 3 Collateral requirements are too strict 4 Interest rates are too high 5 It is necessary to make informal payments 6 Did not think it would be approved 7 Others (Specify) 13 14 16 24 34 46 134 234 345 346 Sysmiss 100 104 1 2 3 4 5 6 7 Sysmiss 20 184 1 2 3 4 Sysmiss 9 195 1 2 3 Sysmiss 204 Sysmiss 204 Sysmiss CARD - Q.47b Does not need a loan Application procedure of bank loans are too burdensome Collateral requirements for bank loans are too strict Interest rates are too high It is necessary to make informal payments to get bank loans Did not think it would be approved If your firm did not apply for a loan, what were the main reasons? Other INTERVIEWER: GO TO Q.48 204 Sysmiss INTERVIEWER: SHOW CARD – MULTIPLE ANSWER CARD - Q.47c Lack of acceptable collateral Perceived lack of profitability of the firm Inadequate credit history of the firm Incompleteness of the loan application If the loan application of your firm was rejected, what were the main reasons? 6 198 1 Lack of acceptable collateral 2 Perceived lack of profitability of the firm 3 Inadequate credit history of the firm 4 Incompleteness of the loan application 5 Others (Specify) 14 24 Sysmiss 6 198 1 4 5 Sysmiss 3 201 1 2 Sysmiss 204 Sysmiss INTERVIEWER: SHOW CARD - MULTIPLE ANSWER CARD - Q.47c Lack of acceptable collateral Perceived lack of profitability of the firm Inadequate credit history of the firm Incompleteness of the loan application If the loan application of your firm was rejected, what were the main reasons? Other 204 Sysmiss Does your firm use international accounting standards (IAS) as provided by the International Accounting Standards Board or US GAAP or national accounting standards as provided by the Ministry of Finance or securities regulator? International Accounting Standards 196 8 1 Yes 2 No 3 Don't Know Sysmiss Does your firm use international accounting standards (IAS) as provided by the International Accounting Standards Board or US GAAP or national accounting standards as provided by the Ministry of Finance or securities regulator? US GAAP 195 9 1 Yes 2 No 3 Don't Know Sysmiss Does your firm use international accounting standards (IAS) as provided by the International Accounting Standards Board or US GAAP or national accounting standards as provided by the Ministry of Finance or securities regulator? National Accounting Standards 203 1 1 Yes 2 No 3 Don't Know Sysmiss Does your firm have its annual financial statement checked and certified by an external auditor? 201 3 1 Yes 2 No 3 Don't Know Sysmiss What share of your sales to your customers (in per cent) over the last 12 months was ultimately settled by: Cash CHECK THAT TOTALS ARE 100% 203 1 100 65.281 35.71 5 10 20 25 30 35 40 50 60 70 75 77 80 90 95 97 98 100 Sysmiss What share of your sales to your customers (in per cent) over the last 12 months was ultimately settled by: Through bank (electronic transfers of cash/cheques/credit cards, etc..) CHECK THAT TOTALS ARE 100% 203 1 100 33.611 35.727 2 3 5 10 15 20 23 25 30 40 50 60 65 70 75 80 90 95 100 Sysmiss What share of your sales to your customers (in per cent) over the last 12 months was ultimately settled by: Bills of exchange (e.g., veksels) CHECK THAT TOTALS ARE 100% 203 1 20 0.0985 1.404 20 Sysmiss What share of your sales to your customers (in per cent) over the last 12 months was ultimately settled by: Debt swaps or offsets CHECK THAT TOTALS ARE 100% 203 1 15 0.0739 1.053 15 Sysmiss What share of your sales to your customers (in per cent) over the last 12 months was ultimately settled by: Exchange of goods for goods CHECK THAT TOTALS ARE 100% 203 1 30 0.542 2.977 5 10 20 30 Sysmiss What share of your sales to your customers (in per cent) over the last 12 months was ultimately settled by: Other CHECK THAT TOTALS ARE 100% 203 1 60 0.394 4.432 20 60 Sysmiss What share of your purchases from suppliers (in per cent) over the last 12 months was ultimately settled by: Cash CHECK THAT TOTALS ARE 100% 201 3 100 49.184 40.844 1 5 10 15 20 25 30 35 40 50 60 70 75 80 90 95 100 Sysmiss What share of your purchases from suppliers (in per cent) over the last 12 months was ultimately settled by: Through bank (electronic transfers of cash/cheques/credit cards, etc..) CHECK THAT TOTALS ARE 100% 201 3 100 49.398 40.922 5 10 20 25 30 40 50 60 65 70 75 80 85 90 95 99 100 Sysmiss What share of your purchases from suppliers (in per cent) over the last 12 months was ultimately settled by: Bills of exchange (e.g., veksels) CHECK THAT TOTALS ARE 100% 201 3 100 0.498 7.053 100 Sysmiss What share of your purchases from suppliers (in per cent) over the last 12 months was ultimately settled by: Debt swaps or offsets CHECK THAT TOTALS ARE 100% 201 3 30 0.274 2.46 10 15 30 Sysmiss What share of your purchases from suppliers (in per cent) over the last 12 months was ultimately settled by: Exchange of goods for goods CHECK THAT TOTALS ARE 100% 201 3 30 0.299 2.629 10 20 30 Sysmiss What share of your purchases from suppliers (in per cent) over the last 12 months was ultimately settled by: Other CHECK THAT TOTALS ARE 100% 201 3 70 0.348 4.937 70 Sysmiss Does your firm currently have any payments overdue (by more than 90 days) to each of the following. If yes, what is the amount of the overdue payments as a % of your total annual sales? Utilities 204 1 Yes 2 No 3 Don't Know Does your firm currently have any payments overdue (by more than 90 days) to each of the following. If yes, what is the amount of the overdue payments as a % of your total annual sales? Taxes 204 1 Yes 2 No 3 Don't Know Does your firm currently have any payments overdue (by more than 90 days) to each of the following. If yes, what is the amount of the overdue payments as a % of your total annual sales? Employees 204 1 Yes 2 No 3 Don't Know Does your firm currently have any payments overdue (by more than 90 days) to each of the following. If yes, what is the amount of the overdue payments as a % of your total annual sales? Material input suppliers 203 1 1 Yes 2 No 3 Don't Know Sysmiss % of total annual sales % of total annual sales % of total annual sales % of total annual sales % of total annual sales Does your firm currently have any payments overdue (by more than 90 days) to each of the following. If yes, what is the amount of the overdue payments as a % of your total annual sales? Utilities 4 200 5 125 37.5 58.381 5 10 125 Sysmiss % of total annual sales % of total annual sales % of total annual sales % of total annual sales % of total annual sales Does your firm currently have any payments overdue (by more than 90 days) to each of the following. If yes, what is the amount of the overdue payments as a % of your total annual sales? Taxes 4 200 1 8 4.75 2.872 1 5 8 Sysmiss % of total annual sales % of total annual sales % of total annual sales % of total annual sales % of total annual sales Does your firm currently have any payments overdue (by more than 90 days) to each of the following. If yes, what is the amount of the overdue payments as a % of your total annual sales? Employees 2 202 1 4 2.5 2.121 1 4 Sysmiss % of total annual sales % of total annual sales % of total annual sales % of total annual sales % of total annual sales Does your firm currently have any payments overdue (by more than 90 days) to each of the following. If yes, what is the amount of the overdue payments as a % of your total annual sales? Material input suppliers 17 187 2 20 10.235 5.437 2 3 4 5 10 20 Sysmiss Over the last 36 months has your firm received any subsidies from the national government, EU sources regional/local governments or any other sources? If yes, on average, over the last 36 months what was the amount of these subsidies as a percent of the average sales during this period? National government 203 1 1 Yes 2 No 3 Don't Know Sysmiss Over the last 36 months has your firm received any subsidies from the national government, EU sources regional/local governments or any other sources? If yes, on average, over the last 36 months what was the amount of these subsidies as a percent of the average sales during this period? Regional or local government 204 1 Yes 2 No 3 Don't Know Over the last 36 months has your firm received any subsidies from the national government, EU sources regional/local governments or any other sources? If yes, on average, over the last 36 months what was the amount of these subsidies as a percent of the average sales during this period? EU sources 204 1 Yes 2 No 3 Don't Know Over the last 36 months has your firm received any subsidies from the national government, EU sources regional/local governments or any other sources? If yes, on average, over the last 36 months what was the amount of these subsidies as a percent of the average sales during this period? Other (SPECIFY) 41 163 1 Yes 2 No 3 Don't Know Sysmiss % of total annual sales % of total annual sales % of total annual sales % of total annual sales % of total annual sales Over the last 36 months has your firm received any subsidies from the national government, EU sources regional/local governments or any other sources? If yes, on average, over the last 36 months what was the amount of these subsidies as a percent of the average sales during this period? National government 3 201 1 100 37 54.745 1 10 100 Sysmiss % of total annual sales % of total annual sales % of total annual sales % of total annual sales % of total annual sales Over the last 36 months has your firm received any subsidies from the national government, EU sources regional/local governments or any other sources? If yes, on average, over the last 36 months what was the amount of these subsidies as a percent of the average sales during this period? Regional or local government 3 201 5 29 13.333 13.577 5 6 29 Sysmiss % of total annual sales % of total annual sales % of total annual sales % of total annual sales % of total annual sales Over the last 36 months has your firm received any subsidies from the national government, EU sources regional/local governments or any other sources? If yes, on average, over the last 36 months what was the amount of these subsidies as a percent of the average sales during this period? EU sources 204 Sysmiss % of total annual sales % of total annual sales % of total annual sales % of total annual sales % of total annual sales Over the last 36 months has your firm received any subsidies from the national government, EU sources regional/local governments or any other sources? If yes, on average, over the last 36 months what was the amount of these subsidies as a percent of the average sales during this period? Other (SPECIFY) 1 203 2 2 2 2 Sysmiss 1) I WOULD NOW LIKE TO ASK YOU QUESTIONS ABOUT THE OVERALL BUSINESS ENVIRONMENT IN YOUR COUNTRY AND HOW IT AFFECTS YOUR FIRM 2) INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Access to financing (e.g., collateral required or financing not available from banks) 195 9 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Cost of financing (e.g., interest rates and charges) 196 8 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Telecommunications 202 2 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Electricity 202 2 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Transportation 203 1 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Access to land 194 10 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Title or leasing of land 194 10 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Tax rates 203 1 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Tax administration 202 2 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Customs and trade regulations 201 3 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Business licensing and permits 200 4 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Labour regulations 202 2 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Skills and education of available workers 201 3 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Uncertainty about regulatory policies 199 5 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Macroeconomic instability (inflation, exchange rate) 200 4 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Functioning of the judiciary 197 7 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Corruption 198 6 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Street crime, theft and disorder 198 6 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Organised crime/mafia 194 10 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Anti-competitive practices of other competitors 198 6 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Contract violations by customers and suppliers 196 8 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Other 7 197 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss INTERVIEWER: SHOW CARD No obstacle Minor obstacle Moderate obstacle Major obstacle Can you tell me how problematic are these different factors for the operation and growth of your business: Other 6 198 1 No obstacle 2 Minor obstacle 3 Moderate obstacle 4 Major obstacle 5 Don't Know Sysmiss I WOULD NOW LIKE TO ASK YOU SOME QUESTIONS ABOUT THE PERFORMANCE OF YOUR FIRM AND ITS INVESTMENT ACTIVITIES Over the last 36 months how have the following changed (increased/decreased) and what is the percent of change for your company, in real terms (i.e., after allowing for inflation): Sales 204 1 Increase 2 Decrease 3 No change Over the last 36 months how have the following changed (increased/decreased) and what is the percent of change for your company, in real terms (i.e., after allowing for inflation): Exports 72 132 1 Increase 2 Decrease 3 No change Sysmiss Over the last 36 months how have the following changed (increased/decreased) and what is the percent of change for your company, in real terms (i.e., after allowing for inflation): Fixed assets (e.g., land, buildings, machinery and equipment) 204 1 Increase 2 Decrease 3 No change Over the last 36 months how have the following changed (increased/decreased) and what is the percent of change for your company, in real terms (i.e., after allowing for inflation): Material inputs 204 1 Increase 2 Decrease 3 No change Over the last 36 months how have the following changed (increased/decreased) and what is the percent of change for your company, in real terms (i.e., after allowing for inflation): Sales 168 36 2 230 28.565 30.717 2 3 4 5 6 8 9 10 11 12 15 18 19 20 25 30 32 35 36 40 42 50 60 80 90 100 120 150 230 Sysmiss Over the last 36 months how have the following changed (increased/decreased) and what is the percent of change for your company, in real terms (i.e., after allowing for inflation): Exports 51 153 1 150 34.961 38.551 1 2 3 4 5 10 11 12 15 19 20 25 30 35 40 50 70 80 100 150 Sysmiss Over the last 36 months how have the following changed (increased/decreased) and what is the percent of change for your company, in real terms (i.e., after allowing for inflation): Fixed assets (e.g., land, buildings, machinery and equipment) 109 95 1 200 40.211 47.725 1 5 10 12 14 15 20 25 30 32 35 40 50 70 80 100 130 150 200 Sysmiss Over the last 36 months how have the following changed (increased/decreased) and what is the percent of change for your company, in real terms (i.e., after allowing for inflation): Material inputs 129 75 2 230 28.558 30.554 2 3 4 5 6 7 8 9 10 12 15 17 19 20 25 30 35 40 45 50 60 70 100 115 150 230 Sysmiss Over the last 36 months has your firm merged with or acquired another firm or sold one or more of its existing establishments? Merged with another firm 203 1 1 Yes 2 No 3 Don't Know Sysmiss Over the last 36 months has your firm merged with or acquired another firm or sold one or more of its existing establishments? Acquired another firm 203 1 1 Yes 2 No 3 Don't Know Sysmiss Over the last 36 months has your firm merged with or acquired another firm or sold one or more of its existing establishments? Sold one or more of your firm’s existing establishments 203 1 1 Yes 2 No 3 Don't Know Sysmiss For classification purposes and for 2004, please could you tell me: The estimate of your firm’s total sales INTERVIEWER: OBTAIN THE ABOVE VALUES IN ONE OF THE TWO CURRENCIES (I.E EITHER LOCAL OR IN USDs). 146 58 39 93836 2470.493 9190.686 For classification purposes and for 2004, please could you tell me: The estimate of the replacement value of the physical production assets owned and used by your firm (land, buildings, equipment) INTERVIEWER: OBTAIN THE ABOVE VALUES IN ONE OF THE TWO CURRENCIES (I.E EITHER LOCAL OR IN USDs). 143 61 2 17450 746.762 1934.244 For classification purposes and for 2004, please could you tell me: The estimate of the total operating costs (material inputs bought in components/services, labour costs, energy, fuel, repairs, depreciation & administration expenses etc.) INTERVIEWER: OBTAIN THE ABOVE VALUES IN ONE OF THE TWO CURRENCIES (I.E EITHER LOCAL OR IN USDs). 143 61 38 75703 2150.497 7865.793 For classification purposes and for 2004, please could you tell me: Of which the estimate of the material input costs and bought in components/services corresponding to your firm’s total sales INTERVIEWER: OBTAIN THE ABOVE VALUES IN ONE OF THE TWO CURRENCIES (I.E EITHER LOCAL OR IN USDs). 143 61 4 48790 998.853 4489.438 For classification purposes and for 2004, please could you tell me: Of which the estimate of your total cost of labour (permanent and part-time employees) wages, salaries, and benefits INTERVIEWER: OBTAIN THE ABOVE VALUES IN ONE OF THE TWO CURRENCIES (I.E EITHER LOCAL OR IN USDs). 143 61 7 7864 345.336 997.471 For classification purposes and for 2004, please could you tell me: Of which the estimate of your total energy and fuel costs INTERVIEWER: OBTAIN THE ABOVE VALUES IN ONE OF THE TWO CURRENCIES (I.E EITHER LOCAL OR IN USDs). 142 62 1 1782 116.979 303.602 Could you please tell me how much did your firm spend in 2004 on each of the following: New buildings, machinery and equipment INTERVIEWER: OBTAIN THE ABOVE VALUES IN ONE OF THE TWO CURRENCIES (I.E EITHER LOCAL OR IN USDs). 137 67 450 34.869 56.121 Could you please tell me how much did your firm spend in 2004 on each of the following: Research and development (including wages and salaries of R&D personnel, R&D materials, R&D related education and R&D training costs) INTERVIEWER: OBTAIN THE ABOVE VALUES IN ONE OF THE TWO CURRENCIES (I.E EITHER LOCAL OR IN USDs). 131 73 868 18.519 96.945 Could you please tell me how much did your firm spend in 2004 on each of the following: Advertising and marketing (including wages and salaries for in-house advertising & marketing personnel) INTERVIEWER: OBTAIN THE ABOVE VALUES IN ONE OF THE TWO CURRENCIES (I.E EITHER LOCAL OR IN USDs). 128 76 600 29.211 83.54 What percentage of your total profits in 2003 were invested in the firm in 2004? INTERVIEWERS IF THE RESPONDENT DID NOT INVEST ANY OF THE PROFITS WRITE 000 171 33 100 55.363 37.259 5 10 12 13 15 17 18 20 25 30 40 46 50 55 60 61 65 70 75 80 85 90 95 100 Sysmiss What percentage of your total profits in 2003 were invested in the firm in 2004? INTERVIEWERS IF THE RESPONDENT DID NOT INVEST ANY OF THE PROFITS WRITE 000 14 190 1 No profit in 2003 Sysmiss Has your company undertaken any of the following initiatives over the last 36 months? Developed successfully a major new product line/service 204 1 Yes 2 No Has your company undertaken any of the following initiatives over the last 36 months? Upgraded an existing product line/service 204 1 Yes 2 No Has your company undertaken any of the following initiatives over the last 36 months? Discontinued at least one product (not production) line/service 204 1 Yes 2 No Has your company undertaken any of the following initiatives over the last 36 months? Agreed to a new joint venture with foreign partner 204 1 Yes 2 No Has your company undertaken any of the following initiatives over the last 36 months? Obtained a new product licensing agreement 204 1 Yes 2 No Has your company undertaken any of the following initiatives over the last 36 months? Outsourced a major production activity/service that was previously conducted in-house 204 1 Yes 2 No Has your company undertaken any of the following initiatives over the last 36 months? Brought in-house of a major production activity/service that was previously outsourced 204 1 Yes 2 No Has your company undertaken any of the following initiatives over the last 36 months? Obtained a new quality accreditation (ISO 9000, 9002 or 14,000, AGCCP, etc) 204 1 Yes 2 No 1) INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important 2) INTERVIEWER: FOR EACH INITIATIVE ANSWERED “YES” ASK: And how important in retrospect was this initiative for the survival and/or growth of your company over that period? Developed successfully a major new product line/service 73 131 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss 1) INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important 2) INTERVIEWER: FOR EACH INITIATIVE ANSWERED "YES" ASK: And how important in retrospect was this initiative for the survival and/or growth of your company over that period? Upgraded an existing product line/service 91 113 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss 1) INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important 2) INTERVIEWER: FOR EACH INITIATIVE ANSWERED "YES" ASK: And how important in retrospect was this initiative for the survival and/or growth of your company over that period? Discontinued at least one product (not production) line/service 23 181 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss 1) INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important 2) INTERVIEWER: FOR EACH INITIATIVE ANSWERED "YES" ASK: And how important in retrospect was this initiative for the survival and/or growth of your company over that period? Agreed to a new joint venture with foreign partner 5 199 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss 1) INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important 2) INTERVIEWER: FOR EACH INITIATIVE ANSWERED "YES" ASK: And how important in retrospect was this initiative for the survival and/or growth of your company over that period? Obtained a new product licensing agreement 25 179 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss 1) INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important 2) INTERVIEWER: FOR EACH INITIATIVE ANSWERED "YES" ASK: And how important in retrospect was this initiative for the survival and/or growth of your company over that period? Outsourced a major production activity/service that was previously conducted in-house 6 198 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss 1) INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important 2) INTERVIEWER: FOR EACH INITIATIVE ANSWERED "YES" ASK: And how important in retrospect was this initiative for the survival and/or growth of your company over that period? Brought in-house of a major production activity/service that was previously outsourced 10 194 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss 1) INTERVIEWER: SHOW CARD Not important Slightly important Fairly important Very important Extremely important 2) INTERVIEWER: FOR EACH INITIATIVE ANSWERED "YES" ASK: And how important in retrospect was this initiative for the survival and/or growth of your company over that period? Obtained a new quality accreditation (ISO 9000, 9002 or 14,000, AGCCP, etc) 31 173 1 Not important 2 Slightly important 3 Fairly important 4 Very important 5 Extremely important 6 Don’t know Sysmiss Has your firm acquired new production technology over the last 36 months? If answer is Yes then GO TO Q.61b If answer is No or Don't know then GO TO Q.62 204 1 Yes 2 No 3 Don't Know INTERVIEWER: SHOW CARD - ONE ANSWER ONLY CARD - Q.61b Embodied in new machinery and equipment Hired key personnel/consultants with the technological expertise New license or turnkey operations from international sources New licensing or turnkey operation from domestic sources Developed or adapted with the firm Transferred from the parent company Developed in cooperation with customers Developed in cooperation with suppliers Obtained from a business or industry association Obtained from universities or public institutions What was the most important way your firm acquired this new technology, choosing from the list below? 82 122 1 Embodied in new machinery and equipment 2 Hired key personnel/consultants with the technological expertise 3 New license or turnkey operations from international sources 4 New licensing or turnkey operations from domestic sources 5 Developed or adapted within the firm 6 Transferred from the parent company 7 Developed in cooperation with customers 8 Developed in cooperation with suppliers 9 Obtained from a business or industry association 10 Obtained from universities or public institutions Sysmiss INTERVIEWER: SHOW CARD - ONE ANSWER ONLY My firm is organised in much the same way as it was 36 months ago My firm has had some reallocation of responsibility & resources between departments My firm has had major reallocations of responsibility & resources between departments My firm has had a completely new organisational structure Which of the following best describes the organisation of departments (in terms of the allocation of responsibilities, budgetary resources and staff) within your firm over the last 36 months? 204 1 My firm is organised in much the same way as it was 36 months ago 2 My firm has had some reallocation of responsibility and resources between departments 3 My firm has had major reallocations of responsibility and resources between 4 My firm has had a completely new organisational structure 5 Don’t know INTERVIEWER: SHOW CARD Not at all important Slightly important Fairly important Very important How would you rate the importance of each of the following factors on key decisions about your business with respect to “Developing new products or services and markets”: Pressure from domestic competitors 202 2 1 Not at all important 2 Slightly important 3 Fairly important 4 Very important 5 Don't know Sysmiss INTERVIEWER: SHOW CARD Not at all important Slightly important Fairly important Very important How would you rate the importance of each of the following factors on key decisions about your business with respect to "Developing new products or services and markets": Pressure from foreign competitors 203 1 1 Not at all important 2 Slightly important 3 Fairly important 4 Very important 5 Don't know Sysmiss INTERVIEWER: SHOW CARD Not at all important Slightly important Fairly important Very important How would you rate the importance of each of the following factors on key decisions about your business with respect to "Developing new products or services and markets": Pressure from customers 202 2 1 Not at all important 2 Slightly important 3 Fairly important 4 Very important 5 Don't know Sysmiss INTERVIEWER: SHOW CARD Not at all important Slightly important Fairly important Very important How would you rate the importance of each of the following factors on key decisions about your business with respect to “Reducing the production costs of existing products or services”: Pressure from domestic competitors 202 2 1 Not at all important 2 Slightly important 3 Fairly important 4 Very important 5 Don't know Sysmiss INTERVIEWER: SHOW CARD Not at all important Slightly important Fairly important Very important How would you rate the importance of each of the following factors on key decisions about your business with respect to "Reducing the production costs of existing products or services": Pressure from foreign competitors 202 2 1 Not at all important 2 Slightly important 3 Fairly important 4 Very important 5 Don't know Sysmiss INTERVIEWER: SHOW CARD Not at all important Slightly important Fairly important Very important How would you rate the importance of each of the following factors on key decisions about your business with respect to "Reducing the production costs of existing products or services": Pressure from customers 204 1 Not at all important 2 Slightly important 3 Fairly important 4 Very important 5 Don't know Current capacity of utilisation Current capacity of utilisation Current capacity of utilisation Current capacity of utilisation Current capacity of utilisation In your judgement, what is your firm’s current output in comparison with the maximum output possible using its facilities/man power at the time? If you are using the facilities/man power to the full, answer 100%; if output was 60% of capacity, answer 60%. What was the capacity utilisation 36 months ago? 201 3 25 100 76.557 22.05 25 30 40 45 50 60 65 70 75 80 85 90 95 98 100 Sysmiss Capacity utilisation 36 months ago Capacity utilisation 36 months ago Capacity utilisation 36 months ago Capacity utilisation 36 months ago Capacity utilisation 36 months ago In your judgement, what is your firm’s current output in comparison with the maximum output possible using its facilities/man power at the time? If you are using the facilities/man power to the full, answer 100%; if output was 60% of capacity, answer 60%. What was the capacity utilisation 36 months ago? 201 3 20 100 74.154 22.44 20 25 30 33 35 40 50 55 60 65 70 75 78 80 84 85 90 95 100 Sysmiss How many hours per week does this establishment operate now and how many did it operate 36 months ago? Now 202 2 16 168 63.703 37.54 16 24 30 32 35 36 40 42 44 45 46 48 49 50 52 54 56 60 64 65 70 72 76 80 84 91 96 98 100 102 105 112 119 126 128 144 168 Sysmiss How many hours per week does this establishment operate now and how many did it operate 36 months ago? 36 months ago 202 2 16 168 63.53 36.349 I WOULD NOW LIKE TO ASK YOU SOME QUESTIONS ABOUT THE EMPLOYEES OF YOUR FIRM How many permanent, full-time employees does your firm have now and how many did it have 36 months ago? (give an estimate number). Now 204 2 2100 80.353 240.343 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 28 29 30 31 32 35 36 38 39 40 41 42 45 50 51 53 54 57 58 60 63 66 68 70 75 78 85 86 90 100 110 126 136 150 180 190 204 255 261 270 278 283 300 314 495 529 702 937 1000 1037 1925 2100 How many permanent, full-time employees does your firm have now and how many did it have 36 months ago? (give an estimate number). 36 months ago 202 2 1 3200 74.574 287.835 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 17 18 19 20 22 24 25 28 30 32 34 35 39 40 42 43 45 50 54 55 57 60 63 64 67 70 80 85 90 95 100 120 136 145 150 160 210 244 261 280 281 300 420 455 507 565 591 800 2211 3200 Sysmiss How many part-time or temporary employees does your firm have now and how many did it have 36 months ago? (give an estimate number) Now INTERVIEWER: IF IN ANY OF THE YEARS THE RESPONDENT SAID NO PART-TIME – WRITE 00000 WHERE APPLICABLE 202 2 150 4.371 14.495 1 2 3 4 5 6 7 8 10 11 12 15 20 21 30 50 60 70 80 150 Sysmiss How many part-time or temporary employees does your firm have now and how many did it have 36 months ago? (give an estimate number) 36 months ago INTERVIEWER: IF IN ANY OF THE YEARS THE RESPONDENT SAID NO PART-TIME – WRITE 00000 WHERE APPLICABLE 201 3 300 4.438 22.468 1 2 3 4 5 6 7 8 10 11 12 20 23 25 30 40 60 300 Sysmiss Managers Now Managers Now Managers Now Managers Now Managers Now What percentage of your current permanent, full-time workers are managers, professionals, skilled workers, unskilled workers or non-production workers? What was the percentage 36 months ago? Managers (excluding those involve in shop floor supervision) CHECK THAT THE TOTALS ARE 100% 203 1 66 11.448 11.197 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 20 22 25 30 33 37 47 50 66 Sysmiss Professionals Now Professionals Now Professionals Now Professionals Now Professionals Now What percentage of your current permanent, full-time workers are managers, professionals, skilled workers, unskilled workers or non-production workers? What was the percentage 36 months ago? Professionals (e.g., accountants, engineers, scientists) CHECK THAT THE TOTALS ARE 100% 203 1 100 13.01 14.371 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 20 22 25 29 30 32 33 34 35 36 38 40 46 47 50 60 67 75 100 Sysmiss Skilled workers Now Skilled workers Now Skilled workers Now Skilled workers Now Skilled workers Now What percentage of your current permanent, full-time workers are managers, professionals, skilled workers, unskilled workers or non-production workers? What was the percentage 36 months ago? Skilled workers CHECK THAT THE TOTALS ARE 100% 203 1 100 42.527 25.204 2 6 7 8 10 11 12 13 15 16 17 18 20 21 25 27 28 30 33 34 35 37 40 41 42 43 44 45 47 49 50 52 53 54 56 57 58 60 61 62 63 65 66 67 68 69 70 71 73 74 75 77 79 80 83 90 91 95 96 97 98 100 Sysmiss Unskilled workers Now Unskilled workers Now Unskilled workers Now Unskilled workers Now Unskilled workers Now What percentage of your current permanent, full-time workers are managers, professionals, skilled workers, unskilled workers or non-production workers? What was the percentage 36 months ago? Unskilled workers CHECK THAT THE TOTALS ARE 100% 203 1 100 25.379 24.129 1 3 6 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 35 36 37 40 41 42 43 44 45 46 50 52 53 55 59 60 63 65 66 67 68 69 70 72 74 75 78 89 90 100 Sysmiss Non-production workers Now Non-production workers Now Non-production workers Now Non-production workers Now Non-production workers Now What percentage of your current permanent, full-time workers are managers, professionals, skilled workers, unskilled workers or non-production workers? What was the percentage 36 months ago? Non-production workers (e.g., administration, sales) CHECK THAT THE TOTALS ARE 100% 203 1 100 7.635 11.943 1 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 19 20 21 22 23 24 25 26 27 30 32 33 35 38 40 64 100 Sysmiss Managers 36 months ago Managers 36 months ago Managers 36 months ago Managers 36 months ago Managers 36 months ago What percentage of your current permanent, full-time workers are managers, professionals, skilled workers, unskilled workers or non-production workers? What was the percentage 36 months ago? Managers (excluding those involve in shop floor supervision) CHECK THAT THE TOTALS ARE 100% 197 7 100 12.315 13.282 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 20 25 26 28 30 32 33 40 46 50 60 66 100 Sysmiss Professionals 36 months ago Professionals 36 months ago Professionals 36 months ago Professionals 36 months ago Professionals 36 months ago What percentage of your current permanent, full-time workers are managers, professionals, skilled workers, unskilled workers or non-production workers? What was the percentage 36 months ago? Professionals (e.g., accountants, engineers, scientists) CHECK THAT THE TOTALS ARE 100% 197 7 100 13.553 15.392 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 20 23 25 30 33 34 35 36 37 40 42 49 56 67 70 75 83 100 Sysmiss Skilled workers 36 months ago Skilled workers 36 months ago Skilled workers 36 months ago Skilled workers 36 months ago Skilled workers 36 months ago What percentage of your current permanent, full-time workers are managers, professionals, skilled workers, unskilled workers or non-production workers? What was the percentage 36 months ago? Skilled workers CHECK THAT THE TOTALS ARE 100% 197 7 100 41.046 25.853 1 6 8 9 10 13 14 15 17 18 20 23 25 27 28 29 30 32 33 34 35 37 40 41 42 43 44 45 47 49 50 51 52 53 54 55 56 60 61 63 64 65 66 67 68 70 72 75 78 79 80 82 83 87 90 92 95 100 Sysmiss Unskilled workers 36 months ago Unskilled workers 36 months ago Unskilled workers 36 months ago Unskilled workers 36 months ago Unskilled workers 36 months ago What percentage of your current permanent, full-time workers are managers, professionals, skilled workers, unskilled workers or non-production workers? What was the percentage 36 months ago? Unskilled workers CHECK THAT THE TOTALS ARE 100% 197 7 100 25.452 25.219 1 7 8 9 10 11 12 13 14 15 16 17 19 20 22 23 24 25 26 27 28 29 30 31 33 35 36 37 38 40 41 44 45 50 52 53 55 57 59 60 64 65 66 67 69 70 72 74 75 76 77 78 81 91 93 100 Sysmiss Non-production workers 36 months ago Non-production workers 36 months ago Non-production workers 36 months ago Non-production workers 36 months ago Non-production workers 36 months ago What percentage of your current permanent, full-time workers are managers, professionals, skilled workers, unskilled workers or non-production workers? What was the percentage 36 months ago? Non-production workers (e.g., administration, sales) CHECK THAT THE TOTALS ARE 100% 197 7 100 7.635 12.193 1 2 3 5 6 7 8 9 10 12 13 14 15 16 17 18 19 20 21 22 25 26 27 30 32 34 35 38 40 42 59 100 Sysmiss Primary school Now Primary school Now Primary school Now Primary school Now Primary school Now What percentage of the workforce at your firm has education levels up to primary school, a vocational qualification, a secondary school qualification or some university education? What was the percentage in 36 months ago? Up to primary school CHECK THAT THE TOTALS ARE 100% 199 5 89 17.246 21.162 3 4 5 7 8 9 10 11 12 13 14 15 16 17 18 20 21 22 25 26 27 28 29 30 31 33 34 35 36 40 43 45 47 50 52 56 60 62 64 67 70 71 75 77 80 89 Sysmiss Vocational qualification Now Vocational qualification Now Vocational qualification Now Vocational qualification Now Vocational qualification Now What percentage of the workforce at your firm has education levels up to primary school, a vocational qualification, a secondary school qualification or some university education? What was the percentage in 36 months ago? Vocational qualification CHECK THAT THE TOTALS ARE 100% 199 5 100 18.261 21.601 1 2 4 5 6 7 8 10 11 12 13 14 15 17 18 19 20 22 23 24 25 26 27 29 30 32 33 35 37 38 39 40 42 43 45 46 47 48 50 54 55 60 63 64 65 67 69 80 81 83 98 100 Sysmiss Secondary school qualification Now Secondary school qualification Now Secondary school qualification Now Secondary school qualification Now Secondary school qualification Now What percentage of the workforce at your firm has education levels up to primary school, a vocational qualification, a secondary school qualification or some university education? What was the percentage in 36 months ago? Secondary school qualification CHECK THAT THE TOTALS ARE 100% 199 5 100 38.231 28.579 2 3 5 6 8 9 10 12 13 15 16 17 18 20 22 23 25 26 27 28 29 30 31 33 34 36 37 38 40 41 42 43 45 46 48 50 52 53 54 55 56 57 60 61 64 65 66 67 68 70 72 73 74 80 83 89 90 91 93 95 97 100 Sysmiss Some university education or higher Now Some university education or higher Now Some university education or higher Now Some university education or higher Now Some university education or higher Now What percentage of the workforce at your firm has education levels up to primary school, a vocational qualification, a secondary school qualification or some university education? What was the percentage in 36 months ago? Some university education or higher CHECK THAT THE TOTALS ARE 100% 199 5 100 26.261 22.796 2 3 4 5 6 7 8 10 11 12 13 14 15 16 17 18 19 20 21 22 23 25 26 27 29 30 32 33 35 36 37 38 39 40 42 47 50 56 60 61 62 64 65 66 69 75 80 100 Sysmiss Primary school 36 months ago Primary school 36 months ago Primary school 36 months ago Primary school 36 months ago Primary school 36 months ago What percentage of the workforce at your firm has education levels up to primary school, a vocational qualification, a secondary school qualification or some university education? What was the percentage in 36 months ago? Up to primary school CHECK THAT THE TOTALS ARE 100% 190 14 91 17.547 21.663 3 5 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 25 27 28 30 33 35 37 40 43 48 50 52 54 60 67 69 70 75 76 80 85 91 Sysmiss Vocational qualification 36 month ago Vocational qualification 36 month ago Vocational qualification 36 month ago Vocational qualification 36 month ago Vocational qualification 36 month ago What percentage of the workforce at your firm has education levels up to primary school, a vocational qualification, a secondary school qualification or some university education? What was the percentage in 36 months ago? Vocational qualification CHECK THAT THE TOTALS ARE 100% 190 14 100 18.821 23.107 1 2 3 4 5 6 7 8 10 11 12 13 14 15 16 17 18 20 22 25 26 27 28 29 30 32 33 35 37 40 43 44 45 46 47 50 52 53 54 55 62 63 64 65 72 78 80 82 86 97 100 Sysmiss Secondary school qualification 36 months ago Secondary school qualification 36 months ago Secondary school qualification 36 months ago Secondary school qualification 36 months ago Secondary school qualification 36 months ago What percentage of the workforce at your firm has education levels up to primary school, a vocational qualification, a secondary school qualification or some university education? What was the percentage in 36 months ago? Secondary school qualification CHECK THAT THE TOTALS ARE 100% 190 14 100 37.116 29.035 2 5 7 8 10 11 12 13 14 15 17 20 21 23 24 25 26 28 29 30 31 33 35 36 37 38 39 40 42 43 48 50 52 53 55 56 57 58 60 62 63 65 66 67 70 71 72 74 77 80 83 89 90 91 93 97 100 Sysmiss Some university education or higher 36 months ago Some university education or higher 36 months ago Some university education or higher 36 months ago Some university education or higher 36 months ago Some university education or higher 36 months ago What percentage of the workforce at your firm has education levels up to primary school, a vocational qualification, a secondary school qualification or some university education? What was the percentage in 36 months ago? Some university education or higher CHECK THAT THE TOTALS ARE 100% 190 14 100 26.516 24.056 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 20 21 22 23 24 25 28 29 30 32 33 34 35 37 40 41 42 43 45 47 50 54 55 56 60 64 66 67 70 80 100 Sysmiss Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy How much time did it take to fill your most recent vacancy for a: Manager (excluding those involve in shop floor supervision)? 120 84 1 24 4.208 3.972 1 2 3 4 5 6 7 8 10 12 20 24 Sysmiss Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy How much time did it take to fill your most recent vacancy for a: Professional (e.g., accountants, engineers, scientists)? 137 67 1 24 3.956 3.575 1 2 3 4 5 6 7 8 10 12 24 Sysmiss Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy How much time did it take to fill your most recent vacancy for a: Skilled worker? 158 46 1 67 3 5.6 1 2 3 4 5 6 8 10 67 Sysmiss Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy How much time did it take to fill your most recent vacancy for a: Unskilled worker? 117 87 1 10 1.487 1.291 1 2 3 4 5 6 8 10 Sysmiss Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy Weeks to fill vacancy How much time did it take to fill your most recent vacancy for a: Non-production worker (e.g., administration, sales)? 86 118 1 10 2.035 1.949 1 2 3 4 5 6 8 10 Sysmiss Does your firm offer formal training to your employees? Skilled workers INTERVIEWER: IF FIRM OFFERS FORMAL TRAINING TO AN EMPLOYEE CATEGORY BUT NO TRAINING WAS PROVIDED OVER THE LAST 12 MONTHS – WRITE 000 189 15 1 Yes 2 No 3 Don't Know Sysmiss Does your firm offer formal training to your employees? Unskilled workers INTERVIEWER: IF FIRM OFFERS FORMAL TRAINING TO AN EMPLOYEE CATEGORY BUT NO TRAINING WAS PROVIDED OVER THE LAST 12 MONTHS - WRITE 000 143 61 1 Yes 2 No 3 Don't Know Sysmiss Does your firm offer formal training to your employees? Non-production workers INTERVIEWER: IF FIRM OFFERS FORMAL TRAINING TO AN EMPLOYEE CATEGORY BUT NO TRAINING WAS PROVIDED OVER THE LAST 12 MONTHS - WRITE 000 99 105 1 Yes 2 No 3 Don't Know Sysmiss % Trained % Trained % Trained % Trained % Trained Does your firm offer formal training to your employees? If yes, what percent of employees in each category received training over the last 12 months? Skilled workers INTERVIEWER: IF FIRM OFFERS FORMAL TRAINING TO AN EMPLOYEE CATEGORY BUT NO TRAINING WAS PROVIDED OVER THE LAST 12 MONTHS - WRITE 000 189 15 100 25.577 37.979 5 10 12 15 20 21 30 33 36 40 50 60 70 72 80 90 100 Sysmiss % Trained % Trained % Trained % Trained % Trained Does your firm offer formal training to your employees? If yes, what percent of employees in each category received training over the last 12 months? Unskilled workers INTERVIEWER: IF FIRM OFFERS FORMAL TRAINING TO AN EMPLOYEE CATEGORY BUT NO TRAINING WAS PROVIDED OVER THE LAST 12 MONTHS - WRITE 000 143 61 100 22.042 35.59 10 12 20 30 40 50 60 70 80 100 Sysmiss % Trained % Trained % Trained % Trained % Trained Does your firm offer formal training to your employees? If yes, what percent of employees in each category received training over the last 12 months? Non-production workers INTERVIEWER: IF FIRM OFFERS FORMAL TRAINING TO AN EMPLOYEE CATEGORY BUT NO TRAINING WAS PROVIDED OVER THE LAST 12 MONTHS - WRITE 000 13 191 2 100 55.923 39.553 2 5 10 30 50 100 Sysmiss How many working days did your firm lose over the last 12 months due to: Strikes or other labour disputes? INTERVIEWER: IF NO DAYS LOST – WRITE 000, WHERE APPLICABLE 203 1 200 1.872 14.714 3 5 6 7 12 20 27 30 35 200 Sysmiss How many working days did your firm lose over the last 12 months due to: Civil unrest? INTERVIEWER: IF NO DAYS LOST – WRITE 000, WHERE APPLICABLE 203 1 50 0.256 3.511 2 50 Sysmiss Now, I would like to ask you a hypothetical question. If you could change the number of regular full-time workers your firm currently employs without any restrictions (i.e. without seeking permission, making severance payments etc.), what would be your optimal level of employment as a percent of your existing workforce? (e.g., 90% implies you would reduce your workforce by 10%, 110% means you want to expand by 10%) 204 50 200 106.353 23.481 50 55 60 64 66 70 75 78 80 85 88 90 95 100 105 110 115 120 121 123 125 130 140 150 166 180 200 If you can recall, did we interview you personally in the previous BEEPS survey, which we conducted in 2002? INTERVIEWER THANK RESPONDENT: Thank you very much for having taken the time to complete this questionnaire. The information on your perceptions is a very important input for the evaluation of conditions in the business environment and private sector relations with government, as well as for the formulation of policy advice. 203 1 1 Yes 2 No Sysmiss INTERVIEWER: READ TO THE RESPONDENT: WE MAY REPEAT THIS SURVEY IN ABOUT 2-3 YEARS TIME IN ORDER TO SEE HOW THE BUSINESS ENVIRONEMENT HAS CHANGED. TO THIS END, WE WOULD LIKE TO ESTABLISH A PANEL OF COMPANIES AND WOULD ASK FOR YOUR PERMISSION TO INCLUDE YOUR COMPANY’S NAME, ADDRESS, AND TELEPHONE NUMBER IN A COFIDENTIAL DATABASE. THIS INFORMATION MAY BE USED BY OUR COMPANY OR A DIFFERENT RESEARCH AGENCY IN ORDER TO INTERVIEW YOU AGAIN IN 2-3 YEARS TIME. DO WE HAVE YOUR PERMISSION TO INCLUDE THE ABOVE-MENTIONED COMPANY DETAILS IN OUR DATABASE? 204 1 Permission granted 2 Permission refused