LSO_2021_WBCS_v01_M DDI_LSO_2021_WBCS_v01_M_WB Development Economics Data Group 2021-06-10 Metadata Editor Version 01 (June 2021) LSO_2021_WBCS_v01_M World Bank Group Country Survey 2021 Public Opinion Research Group World Bank Group Metadata Editor Svetlana Markova Country Opinion Survey The World Bank Group Country Opinion Survey Program systematically measures and tracks the perceptions of the World Bank Group’s clients, partners, and other stakeholders across the globe in client countries. The Public Opinion Research Group surveyed 29 countries in FY2012 (July 2011-June 2012), 41 countries in FY2013 (July 2012-June 2013), 42 countries in FY2014 (July 2013-June 2014), 35 countries in FY2015 (July 2014-June 2015), 45 countries in FY2016 (July 2015-June 2016), 35 countries in FY2017 (July 2016-June 2017), 39 countries in FY2018 (July 2017-June 2018), 42 countries in FY2019 (July 2018-June 2019), and 21 countries in FY2020 (July 2019-June 2020). In FY2021, surveys were conducted in 45 countries. Nearly all of the World Bank Group’s client countries are surveyed in every three year cycle. Version 01: Edited, anonymous dataset for public distribution. The Country Opinion Survey in Lesotho assists the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Lesotho perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in Lesotho on 1) their views regarding the general environment in Lesotho; 2) their overall attitudes toward the WBG in Lesotho; 3) overall impressions of the WBG’s effectiveness and results, knowledge work and activities, and communication and information sharing in Lesotho; and 4) their perceptions of the WBG’s future role in Lesotho. Lesotho Stakeholder Opinion leaders from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society. Sample survey data [ssd] 360 Communications From January 2021 to April 2021, 489 stakeholders of the WBG in Lesotho were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President; Prime Minister; office of a minister; office of a parliamentarian/senator; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/contractors working on WBG-supported projects/programs; local governments; independent government institutions; the judicial system; state-owned enterprises; bilateral and multilateral agencies; private sector organizations; the financial sector/private banks; private foundations; NGOs and community based organizations; trade unions; faith-based groups; youth and women groups; academia/research institutes/think tanks; the media; and other organizations. Internet [int] English. Online Qualtrics. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’18 (response rate was 51%, N=175). Data were weighted to reach the same stakeholder composition in two years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY’18 COS report and the non-weighted data presented in appendices A, B, C and E. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix D in attached report found in 'Documentation'. 22% The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. lesotho_cos_fy21_datafile_final_.NSDstat 109 361 Nesstar 200801 This datasets contains data collected using the 2021 Lesotho World Bank Group Country Survey questionnaire (FY21). id ID 109 101 209 Survey completion method Survey completion method 109 2 2 1 Paper 0 2 Online 109 In general, would you say that Lesotho is headed in ... ? In general, would you say that Lesotho is headed in ... ? 108 1 1 3 1 The right direction 33 2 The wrong direction 39 3 Not sure 36 Sysmiss 1 Do you think that economic opportunity for citizens in Lesotho is … ? Do you think that economic opportunity for citizens in Lesotho is ... ? 108 1 1 3 1 Increasing 21 2 Decreasing 55 3 Staying about the same 32 Sysmiss 1 Pollution 107 2 0 1 0 106 1 1 Sysmiss 2 Job creation/employment 107 2 0 1 0 64 1 43 Sysmiss 2 Health 107 2 0 1 0 94 1 13 Sysmiss 2 Financial markets 107 2 0 1 0 105 1 2 Sysmiss 2 Global pandemics (e.g., COVID-19) 107 2 0 1 0 96 1 11 Sysmiss 2 Government accountability and transparency 107 2 0 1 0 86 1 21 Sysmiss 2 Social protection (e.g., pensions, targeted social assistance) 107 2 0 1 0 97 1 10 Sysmiss 2 Transport (e.g., roads, bridges, transportation) 107 2 0 1 0 103 1 4 Sysmiss 2 Private sector development 107 2 0 1 0 93 1 14 Sysmiss 2 Education 107 2 0 1 0 97 1 10 Sysmiss 2 Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) 107 2 0 1 0 89 1 18 Sysmiss 2 Global/regional integration 107 2 0 0 107 Sysmiss 2 Food security 107 2 0 1 0 91 1 16 Sysmiss 2 Urban development 107 2 0 0 107 Sysmiss 2 Energy 107 2 0 1 0 101 1 6 Sysmiss 2 Water and sanitation 107 2 0 1 0 104 1 3 Sysmiss 2 Disaster risk management 107 2 0 1 0 104 1 3 Sysmiss 2 Natural resource management 107 2 0 1 0 102 1 5 Sysmiss 2 Disease (e.g., HIV/AIDS, Tuberculosis) 107 2 0 1 0 102 1 5 Sysmiss 2 National debt 107 2 0 1 0 106 1 1 Sysmiss 2 Information and communications technology 107 2 0 1 0 100 1 7 Sysmiss 2 Tourism 107 2 0 1 0 102 1 5 Sysmiss 2 Gender equity (closing the gap between women and men, and boys and girls) 107 2 0 1 0 100 1 7 Sysmiss 2 Agriculture and rural development 107 2 0 1 0 80 1 27 Sysmiss 2 International trade and exports 107 2 0 1 0 104 1 3 Sysmiss 2 Economic growth 107 2 0 1 0 89 1 18 Sysmiss 2 Social inclusion of vulnerable groups (e.g., persons with disabilities, women, elderly, children, youth, herd boys) and those in remote areas 107 2 0 1 0 98 1 9 Sysmiss 2 Climate change (e.g., mitigation, adaptation) 107 2 0 1 0 102 1 5 Sysmiss 2 Poverty reduction 107 2 0 1 0 91 1 16 Sysmiss 2 Anti-corruption 107 2 0 1 0 97 1 10 Sysmiss 2 Judiciary reform 107 2 0 1 0 102 1 5 Sysmiss 2 Crime and violence 107 2 0 1 0 104 1 3 Sysmiss 2 Anti-corruption 106 3 0 1 0 91 1 15 Sysmiss 3 Judiciary reform 106 3 0 0 106 Sysmiss 3 Tourism 106 3 0 1 0 103 1 3 Sysmiss 3 Economic growth 106 3 0 1 0 82 1 24 Sysmiss 3 Disaster risk management 106 3 0 1 0 104 1 2 Sysmiss 3 Social inclusion of vulnerable groups (e.g., persons with disabilities, women, elderly, children, youth, herd boys) and those in remote areas 106 3 0 1 0 97 1 9 Sysmiss 3 Disease (e.g., HIV/AIDS, Tuberculosis) 106 3 0 1 0 103 1 3 Sysmiss 3 Information and communications technology 106 3 0 1 0 99 1 7 Sysmiss 3 Gender equity (closing the gap between women and men, and boys and girls) 106 3 0 1 0 101 1 5 Sysmiss 3 Agriculture and rural development 106 3 0 1 0 68 1 38 Sysmiss 3 International trade and exports 106 3 0 1 0 99 1 7 Sysmiss 3 Crime and violence 106 3 0 1 0 103 1 3 Sysmiss 3 Climate change (e.g., mitigation, adaptation) 106 3 0 1 0 101 1 5 Sysmiss 3 Transport (e.g., roads, bridges, transportation) 106 3 0 1 0 102 1 4 Sysmiss 3 Energy 106 3 0 1 0 101 1 5 Sysmiss 3 Natural resource management 106 3 0 1 0 96 1 10 Sysmiss 3 National debt 106 3 0 0 106 Sysmiss 3 Government accountability and transparency 106 3 0 1 0 86 1 20 Sysmiss 3 Water and sanitation 106 3 0 1 0 105 1 1 Sysmiss 3 Pollution 106 3 0 0 106 Sysmiss 3 Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) 106 3 0 1 0 93 1 13 Sysmiss 3 Health 106 3 0 1 0 102 1 4 Sysmiss 3 Financial markets 106 3 0 1 0 102 1 4 Sysmiss 3 Social protection (e.g., pensions, targeted social assistance) 106 3 0 1 0 96 1 10 Sysmiss 3 Job creation/employment 106 3 0 1 0 47 1 59 Sysmiss 3 Private sector development 106 3 0 1 0 72 1 34 Sysmiss 3 Education 106 3 0 1 0 97 1 9 Sysmiss 3 Global/regional integration 106 3 0 1 0 103 1 3 Sysmiss 3 Food security 106 3 0 1 0 86 1 20 Sysmiss 3 Urban development 106 3 0 1 0 105 1 1 Sysmiss 3 Ensuring that girls and women have equal access to job opportunities 104 5 0 1 0 101 1 3 Sysmiss 5 Ensuring that girls and women have equal access to health care/health services 104 5 0 1 0 102 1 2 Sysmiss 5 Providing direct financial support to businesses (business support packages) 104 5 0 1 0 87 1 17 Sysmiss 5 Providing direct financial support to citizens 104 5 0 1 0 94 1 10 Sysmiss 5 Providing direct non-financial (e.g., food, healthcare supplies, etc.) support to citizens 104 5 0 1 0 91 1 13 Sysmiss 5 Fair and equal distribution of a COVID-19 vaccine if, and when, a safe one is approved (ensuring access for vulnerable groups and those in remote areas) 104 5 0 1 0 64 1 40 Sysmiss 5 Education 104 5 0 1 0 94 1 10 Sysmiss 5 Healthcare 104 5 0 1 0 51 1 53 Sysmiss 5 Economic growth 104 5 0 1 0 79 1 25 Sysmiss 5 Poverty and inequality (e.g., strengthening the social safety net, social assistance) 104 5 0 1 0 76 1 28 Sysmiss 5 Nutrition/food security 104 5 0 1 0 78 1 26 Sysmiss 5 Public service delivery (e.g., strengthening policies, institutions) 104 5 0 1 0 89 1 15 Sysmiss 5 Private sector development 104 5 0 1 0 80 1 24 Sysmiss 5 Job creation/employment 104 5 0 1 0 66 1 38 Sysmiss 5 Other 104 5 0 1 0 103 1 1 Sysmiss 5 Pressure from outside interest groups (e.g., private sector, unions) 103 6 0 0 103 Sysmiss 6 Lack of complementarity of programs/projects 103 6 0 1 0 95 1 8 Sysmiss 6 Lack of systems/structures to ensure government accountability and transparency to the public 103 6 0 1 0 59 1 44 Sysmiss 6 Corruption 103 6 0 1 0 60 1 43 Sysmiss 6 Political pressures and obstacles 103 6 0 1 0 55 1 48 Sysmiss 6 Inadequate level of private sector participation 103 6 0 1 0 94 1 9 Sysmiss 6 Inadequate level of citizen/civil society participation 103 6 0 1 0 96 1 7 Sysmiss 6 Inadequate level of coordination among development partners 103 6 0 1 0 94 1 9 Sysmiss 6 Reforms are not well thought out in light of country challenges 103 6 0 1 0 95 1 8 Sysmiss 6 Inadequate level of capacity in the government to formulate a policy 103 6 0 1 0 99 1 4 Sysmiss 6 Inadequate level of capacity in the government to implement a policy 103 6 0 1 0 85 1 18 Sysmiss 6 Other 103 6 0 1 0 99 1 4 Sysmiss 6 The national/federal government 94 15 1 10 1 To no degree at all 23 2 18 3 9 4 14 5 15 6 3 7 3 8 2 9 2 10 To a very significant degree 5 11 Don't know 0 Sysmiss 15 Bilateral organizations (e.g., DFID, JICA, GIZ, USAID, China) 92 17 1 10 1 To no degree at all 6 2 5 3 3 4 7 5 11 6 9 7 14 8 12 9 14 10 To a very significant degree 11 11 Don't know 0 Sysmiss 17 The World Bank Group 95 14 1 10 1 To no degree at all 3 2 4 3 5 4 2 5 12 6 6 7 18 8 16 9 11 10 To a very significant degree 18 11 Don't know 0 Sysmiss 14 The International Monetary Fund 88 21 1 10 1 To no degree at all 8 2 2 3 4 4 5 5 11 6 11 7 16 8 8 9 9 10 To a very significant degree 14 11 Don't know 0 Sysmiss 21 United Nations agencies (e.g., WHO, UNICEF, UNFPA, UNDP, FAO, ILO, UNAIDS, etc.) 97 12 1 10 1 To no degree at all 3 2 3 3 3 4 2 5 13 6 10 7 12 8 17 9 11 10 To a very significant degree 23 11 Don't know 0 Sysmiss 12 Regional development banks and unions (e.g., African Development Bank, SADC, SACU, African Union, etc.) 93 16 1 10 1 To no degree at all 4 2 3 3 10 4 7 5 15 6 9 7 14 8 9 9 11 10 To a very significant degree 11 11 Don't know 0 Sysmiss 16 The Central Bank of Lesotho 95 14 1 10 1 To no degree at all 5 2 4 3 5 4 8 5 8 6 7 7 13 8 20 9 17 10 To a very significant degree 8 11 Don't know 0 Sysmiss 14 International private sector (e.g., AB InBev, Coca Cola) 81 28 1 10 1 To no degree at all 5 2 8 3 11 4 8 5 12 6 13 7 6 8 9 9 7 10 To a very significant degree 2 11 Don't know 0 Sysmiss 28 Domestic private sector 89 20 1 10 1 To no degree at all 1 2 4 3 6 4 11 5 16 6 21 7 11 8 8 9 6 10 To a very significant degree 5 11 Don't know 0 Sysmiss 20 International civil society (e.g., World Vision, Pepfar) 91 18 1 10 1 To no degree at all 1 2 3 3 4 4 6 5 13 6 12 7 15 8 8 9 17 10 To a very significant degree 12 11 Don't know 0 Sysmiss 18 Domestic civil society (e.g., LCN, TRC, MISA, WILSA) 92 17 1 10 1 To no degree at all 3 2 4 3 3 4 10 5 15 6 18 7 9 8 10 9 9 10 To a very significant degree 11 11 Don't know 0 Sysmiss 17 Youth organizations (e.g., National Youth Council) 89 20 1 10 1 To no degree at all 5 2 9 3 10 4 10 5 14 6 10 7 12 8 9 9 8 10 To a very significant degree 2 11 Don't know 0 Sysmiss 20 Faith-based institutions (e.g., CRS, Catholic Relief Services) 93 16 1 10 1 To no degree at all 5 2 4 3 5 4 6 5 18 6 15 7 8 8 7 9 15 10 To a very significant degree 10 11 Don't know 0 Sysmiss 16 Domestic traditional media and their web presence (e.g., newspapers, TV stations, radio) 92 17 1 10 1 To no degree at all 6 2 8 3 8 4 15 5 15 6 15 7 9 8 7 9 5 10 To a very significant degree 4 11 Don't know 0 Sysmiss 17 International media and their web presence 87 22 1 10 1 To no degree at all 5 2 7 3 10 4 15 5 10 6 8 7 9 8 12 9 7 10 To a very significant degree 4 11 Don't know 0 Sysmiss 22 Web based media (i.e., blogs, social media, other web-based news and information sources) 93 16 1 10 1 To no degree at all 5 2 11 3 13 4 11 5 15 6 10 7 8 8 10 9 4 10 To a very significant degree 6 11 Don't know 0 Sysmiss 16 The World Bank (IDA) 99 10 1 10 1 Not familiar at all 9 2 3 3 7 4 8 5 10 6 9 7 11 8 12 9 15 10 Extremely familiar 15 Sysmiss 10 The International Finance Corporation (IFC), the World Bank Group’s private sector arm 96 13 1 10 1 Not familiar at all 20 2 8 3 11 4 5 5 15 6 13 7 10 8 6 9 5 10 Extremely familiar 3 Sysmiss 13 familiarity 100 9 1 10 1 Not familiar at all 7 1.5 1 2 5 2.5 2 3 8 3.5 4 4 3 4.5 4 5 11 5.5 7 6 10 6.5 7 7 7 7.5 1 8 9 8.5 4 9 2 9.5 3 10 Extremely familiar 5 Sysmiss 9 Overall the World Bank Group currently plays a relevant role in development in Lesotho 92 17 1 10 1 Strongly disagree 2 2 4 3 2 4 7 5 10 6 8 7 10 8 19 9 10 10 Strongly agree 20 11 Don't know 0 Sysmiss 17 The World Bank Group’s work is aligned with what I consider the development priorities for Lesotho 90 19 1 10 1 Strongly disagree 2 2 2 3 2 4 5 5 11 6 10 7 15 8 16 9 10 10 Strongly agree 17 11 Don't know 0 Sysmiss 19 The World Bank (IDA) 86 23 1 10 1 Not effective at all 2 2 3 3 2 4 6 5 15 6 8 7 16 8 14 9 7 10 Very effective 13 11 Don't know 0 Sysmiss 23 The International Finance Corporation (IFC), the World Bank Group’s private sector arm 67 42 1 10 1 Not effective at all 2 2 6 3 2 4 6 5 12 6 10 7 8 8 9 9 5 10 Very effective 7 11 Don't know 0 Sysmiss 42 Effectiveness 88 21 1 10 1 Not effective at all 2 2 3 2.5 1 3 1 4 6 4.5 2 5 13 5.5 3 6 8 6.5 2 7 15 7.5 2 8 10 8.5 3 9 6 9.5 2 10 Very effective 9 11 Don't know 0 Sysmiss 21 To what extent does the World Bank Group’s work help to achieve development results in Lesotho? To what extent does the World Bank Group's work help to achieve development results in Lesotho? 89 20 1 10 1 To no degree at all 2 2 2 3 4 4 7 5 8 6 14 7 14 8 14 9 10 10 To a very significant degree 14 11 Don't know 0 Sysmiss 20 To what extent does the World Bank Group influence the development agenda in Lesotho? To what extent does the World Bank Group influence the development agenda in Lesotho? 82 27 1 10 1 To no degree at all 2 2 2 3 3 4 5 5 7 6 14 7 9 8 12 9 11 10 To a very significant degree 17 11 Don't know 0 Sysmiss 27 To what extent do you believe that the World Bank Group’s work and support help the poorest in Lesotho? To what extent do you believe that the World Bank Group's work and support help the poorest in Lesotho? (select only one response) 94 15 1 5 1 To a fully sufficient degree 14 2 To a somewhat sufficient degree 43 3 To a somewhat insufficient degree 15 4 To a very insufficient degree 13 5 Don't know 9 Sysmiss 15 Coordination among development partners 92 17 0 1 0 90 1 2 Sysmiss 17 Formal policy advice, studies, analyses 92 17 0 1 0 77 1 15 Sysmiss 17 Informal advice that World Bank Group’s staff provides (e.g., memos, short evidence notes, informal discussions and emails) 92 17 0 1 0 91 1 1 Sysmiss 17 Global advocacy (e.g., educational outcomes, health outcomes, climate change, gender equality) 92 17 0 1 0 83 1 9 Sysmiss 17 Financial resources 92 17 0 1 0 56 1 36 Sysmiss 17 Bringing together different groups of stakeholders 92 17 0 1 0 88 1 4 Sysmiss 17 Capacity development related to World Bank Group supported projects 92 17 0 1 0 70 1 22 Sysmiss 17 Technical assistance (e.g., formulation of a law and regulation, policy, and strategy) 92 17 0 1 0 74 1 18 Sysmiss 17 Data and statistics 92 17 0 1 0 75 1 17 Sysmiss 17 Promoting knowledge sharing 92 17 0 1 0 85 1 7 Sysmiss 17 Implementation support related to World Bank Group supported projects 92 17 0 1 0 63 1 29 Sysmiss 17 Mobilizing third party financial resources 92 17 0 1 0 86 1 6 Sysmiss 17 Other 92 17 0 1 0 89 1 3 Sysmiss 17 Arrogant in its approach 91 18 0 1 0 87 1 4 Sysmiss 18 Inadequate World Bank Group’s staffing in Lesotho 91 18 0 1 0 81 1 10 Sysmiss 18 Inadequate level of real-time advice and guidance 91 18 0 1 0 89 1 2 Sysmiss 18 Inadequate number of innovative knowledge products and services 91 18 0 1 0 90 1 1 Sysmiss 18 Inadequate number of innovative financial products and services 91 18 0 1 0 84 1 7 Sysmiss 18 Not willing to honestly criticize policies and reform efforts in the country 91 18 0 1 0 83 1 8 Sysmiss 18 Staff too inaccessible 91 18 0 1 0 82 1 9 Sysmiss 18 Not collaborating enough with private sector 91 18 0 1 0 78 1 13 Sysmiss 18 Not collaborating enough with partners such as bilaterals, multilaterals, trust funds, UN 91 18 0 1 0 88 1 3 Sysmiss 18 Not aligned with country priorities 91 18 0 1 0 86 1 5 Sysmiss 18 Not adequately sensitive to political/social realities in Lesotho 91 18 0 1 0 83 1 8 Sysmiss 18 Too influenced by developed countries 91 18 0 1 0 81 1 10 Sysmiss 18 World Bank Group’s processes too slow and complex 91 18 0 1 0 85 1 6 Sysmiss 18 Not adequately flexible in changing country circumstances 91 18 0 1 0 79 1 12 Sysmiss 18 Not sufficiently focused on sustainable results 91 18 0 1 0 83 1 8 Sysmiss 18 Not collaborating enough with civil society (e.g., NGOs, CBOs) 91 18 0 1 0 76 1 15 Sysmiss 18 Not enough public disclosure of its work 91 18 0 1 0 64 1 27 Sysmiss 18 Other 91 18 0 1 0 88 1 3 Sysmiss 18 Don't know 91 18 0 1 0 84 1 7 Sysmiss 18 Transport (e.g., roads, bridges, transportation) 91 18 0 1 0 84 1 7 Sysmiss 18 Private sector development 91 18 0 1 0 69 1 22 Sysmiss 18 Education 91 18 0 1 0 84 1 7 Sysmiss 18 Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) 91 18 0 1 0 88 1 3 Sysmiss 18 Global pandemics (e.g., COVID-19) 91 18 0 1 0 84 1 7 Sysmiss 18 Government accountability and transparency 91 18 0 1 0 77 1 14 Sysmiss 18 Energy 91 18 0 1 0 84 1 7 Sysmiss 18 Water and sanitation 91 18 0 1 0 86 1 5 Sysmiss 18 Pollution 91 18 0 1 0 90 1 1 Sysmiss 18 Job creation/employment 91 18 0 1 0 66 1 25 Sysmiss 18 Health 91 18 0 1 0 82 1 9 Sysmiss 18 Financial markets 91 18 0 0 91 Sysmiss 18 Social protection (e.g., pensions, targeted social assistance) 91 18 0 1 0 83 1 8 Sysmiss 18 Global/regional integration 91 18 0 0 91 Sysmiss 18 Food security 91 18 0 1 0 82 1 9 Sysmiss 18 Urban development 91 18 0 1 0 88 1 3 Sysmiss 18 Agriculture and rural development 91 18 0 1 0 67 1 24 Sysmiss 18 International trade and exports 91 18 0 1 0 87 1 4 Sysmiss 18 Crime and violence 91 18 0 1 0 90 1 1 Sysmiss 18 Social inclusion of vulnerable groups (e.g., persons with disabilities, women, elderly, children, youth, herd boys) and those in remote areas 91 18 0 1 0 81 1 10 Sysmiss 18 Anti-corruption 91 18 0 1 0 76 1 15 Sysmiss 18 Tourism 91 18 0 1 0 87 1 4 Sysmiss 18 Judiciary reform 91 18 0 1 0 88 1 3 Sysmiss 18 Economic growth 91 18 0 1 0 74 1 17 Sysmiss 18 Disaster risk management 91 18 0 1 0 89 1 2 Sysmiss 18 Natural resource management 91 18 0 1 0 84 1 7 Sysmiss 18 Disease (e.g., HIV/AIDS, Tuberculosis) 91 18 0 1 0 89 1 2 Sysmiss 18 Information and communications technology 91 18 0 1 0 86 1 5 Sysmiss 18 Gender equity (closing the gap between women and men, and boys and girls) 91 18 0 1 0 88 1 3 Sysmiss 18 Climate change (e.g., mitigation, adaptation) 91 18 0 1 0 86 1 5 Sysmiss 18 Poverty reduction 91 18 0 1 0 74 1 17 Sysmiss 18 National debt 91 18 0 1 0 87 1 4 Sysmiss 18 Public service delivery (e.g., strengthening policies, institutions) 90 19 0 1 0 82 1 8 Sysmiss 19 Private sector development 90 19 0 1 0 65 1 25 Sysmiss 19 Job creation/employment 90 19 0 1 0 56 1 34 Sysmiss 19 Supporting efforts that can help counter misinformation about vaccines 90 19 0 1 0 79 1 11 Sysmiss 19 Fair and equal distribution of a COVID-19 vaccine if, and when, a safe one is approved (ensuring access for vulnerable groups and those in remote areas) 90 19 0 1 0 67 1 23 Sysmiss 19 Education 90 19 0 1 0 78 1 12 Sysmiss 19 Healthcare 90 19 0 1 0 46 1 44 Sysmiss 19 Economic growth 90 19 0 1 0 68 1 22 Sysmiss 19 Poverty and inequality (e.g., strengthening the social safety net, social assistance) 90 19 0 1 0 76 1 14 Sysmiss 19 Nutrition/food security 90 19 0 1 0 76 1 14 Sysmiss 19 Ensuring that girls and women have equal access to job opportunities 90 19 0 1 0 87 1 3 Sysmiss 19 Ensuring that girls and women have equal access to health care/health services 90 19 0 1 0 86 1 4 Sysmiss 19 Providing direct financial support to businesses (business support packages) 90 19 0 1 0 71 1 19 Sysmiss 19 Providing direct financial support to citizens 90 19 0 1 0 84 1 6 Sysmiss 19 Providing direct non-financial (e.g., food, healthcare supplies, etc.) support to citizens 90 19 0 1 0 84 1 6 Sysmiss 19 Other 90 19 0 1 0 89 1 1 Sysmiss 19 Development institution 88 21 0 1 0 71 1 17 Sysmiss 21 Investment Bank 88 21 0 1 0 71 1 17 Sysmiss 21 Asset Manager 88 21 0 1 0 87 1 1 Sysmiss 21 Multi-lateral financial institution 88 21 0 1 0 68 1 20 Sysmiss 21 Private Sector Solutions 88 21 0 1 0 74 1 14 Sysmiss 21 World Bank 88 21 0 1 0 53 1 35 Sysmiss 21 Financial Advisory Solutions 88 21 0 1 0 61 1 27 Sysmiss 21 Thought leader 88 21 0 1 0 87 1 1 Sysmiss 21 Impact Investor 88 21 0 1 0 86 1 2 Sysmiss 21 Venture Capital 88 21 0 1 0 85 1 3 Sysmiss 21 Innovation and Entrepreneurship 88 21 0 1 0 81 1 7 Sysmiss 21 Public-private partnerships 88 21 0 1 0 73 1 15 Sysmiss 21 None of these 88 21 0 1 0 85 1 3 Sysmiss 21 Other 88 21 0 1 0 87 1 1 Sysmiss 21 Do not have enough information to say 88 21 0 1 0 75 1 13 Sysmiss 21 To what extent do you believe the World Bank Group’s staff is well prepared to help Lesotho solve its most complicated development challenges? To what extent do you believe the World Bank Group's staff is well prepared to help Lesotho solve its most complicated development challenges? 75 34 1 10 1 To no degree at all 3 2 5 3 3 4 6 5 10 6 10 7 10 8 8 9 11 10 To a very significant degree 9 11 Don't know 0 Sysmiss 34 To what extent do you believe the World Bank Group is adequately staffed in Lesotho? To what extent do you believe the World Bank Group is adequately staffed in Lesotho? 62 47 1 10 1 To no degree at all 5 2 5 3 8 4 8 5 15 6 9 7 7 8 2 9 1 10 To a very significant degree 2 11 Don't know 0 Sysmiss 47 Responsiveness to needs 73 36 1 10 1 To no degree at all 3 2 3 3 5 4 5 5 9 6 13 7 10 8 8 9 5 10 To a very significant degree 12 11 Don't know 0 Sysmiss 36 Flexibility (in terms of the institution’s products and services) 73 36 1 10 1 To no degree at all 2 2 5 3 6 4 11 5 11 6 12 7 8 8 8 9 2 10 To a very significant degree 8 11 Don't know 0 Sysmiss 36 Flexibility (in terms of changing country circumstances) 73 36 1 10 1 To no degree at all 4 2 4 3 8 4 3 5 12 6 11 7 13 8 5 9 5 10 To a very significant degree 8 11 Don't know 0 Sysmiss 36 Being inclusive 76 33 1 10 1 To no degree at all 5 2 1 3 6 4 9 5 11 6 9 7 13 8 7 9 6 10 To a very significant degree 9 11 Don't know 0 Sysmiss 33 Openness (sharing data and other information) 75 34 1 10 1 To no degree at all 1 2 6 3 4 4 4 5 10 6 6 7 7 8 12 9 7 10 To a very significant degree 18 11 Don't know 0 Sysmiss 34 Collaboration with the Government 79 30 2 10 1 To no degree at all 0 2 1 3 2 4 4 5 6 6 7 7 13 8 15 9 11 10 To a very significant degree 20 11 Don't know 0 Sysmiss 30 The speed in which it gets things accomplished on the ground 71 38 1 10 1 To no degree at all 2 2 5 3 4 4 7 5 10 6 14 7 7 8 8 9 4 10 To a very significant degree 10 11 Don't know 0 Sysmiss 38 Helping to bring discipline/effective supervision to implementation of investment projects 71 38 1 10 1 To no degree at all 1 2 3 3 2 4 4 5 15 6 10 7 8 8 14 9 7 10 To a very significant degree 7 11 Don't know 0 Sysmiss 38 Collaboration with civil society 62 47 1 10 1 To no degree at all 4 2 4 3 6 4 8 5 11 6 10 7 7 8 5 9 2 10 To a very significant degree 5 11 Don't know 0 Sysmiss 47 Staff accessibility 71 38 1 10 1 To no degree at all 3 2 6 3 6 4 9 5 14 6 6 7 7 8 6 9 7 10 To a very significant degree 7 11 Don't know 0 Sysmiss 38 Collaboration with other donors and development partners 73 36 1 10 1 To no degree at all 2 3 4 4 5 5 7 6 11 7 13 8 13 9 7 10 To a very significant degree 11 11 Don't know 0 Sysmiss 36 Collaboration with the private sector 62 47 1 10 1 To no degree at all 1 2 5 3 6 4 5 5 13 6 11 7 5 8 6 9 6 10 To a very significant degree 4 11 Don't know 0 Sysmiss 47 Straightforwardness and honesty 71 38 1 10 1 To no degree at all 2 2 2 3 3 4 3 5 10 6 15 7 7 8 10 9 8 10 To a very significant degree 11 11 Don't know 0 Sysmiss 38 Treating clients and stakeholders in Lesotho with respect 68 41 1 10 1 To no degree at all 1 2 4 3 1 4 1 5 9 6 13 7 3 8 14 9 8 10 To a very significant degree 14 11 Don't know 0 Sysmiss 41 Being a long-term partner 69 40 2 10 1 To no degree at all 0 2 3 3 2 4 2 5 5 6 5 7 5 8 7 9 14 10 To a very significant degree 26 11 Don't know 0 Sysmiss 40 The World Bank Group disburses funds promptly 55 54 1 10 1 Strongly disagree 4 2 1 3 3 4 4 5 8 6 13 7 7 8 3 9 6 10 Strongly agree 6 11 Don't know 0 Sysmiss 54 The World Bank Group effectively monitors and evaluates the projects and programs it supports 69 40 1 10 1 Strongly disagree 1 2 2 3 3 4 2 5 5 6 4 7 14 8 13 9 7 10 Strongly agree 18 11 Don't know 0 Sysmiss 40 The World Bank Group’s approvals and reviews are done in a timely fashion 56 53 1 10 1 Strongly disagree 2 2 1 3 2 4 3 5 9 6 10 7 9 8 5 9 7 10 Strongly agree 8 11 Don't know 0 Sysmiss 53 The World Bank Group’s Environmental and Social Framework requirements are reasonable 54 55 1 10 1 Strongly disagree 1 2 2 3 2 4 4 5 8 6 4 7 9 8 7 9 6 10 Strongly agree 11 11 Don't know 0 Sysmiss 55 The World Bank Group’s conditions on its lending are reasonable 52 57 1 10 1 Strongly disagree 4 2 2 3 3 4 5 5 9 6 3 7 6 8 6 9 7 10 Strongly agree 7 11 Don't know 0 Sysmiss 57 The World Bank Group takes decisions quickly in Lesotho 54 55 1 10 1 Strongly disagree 2 2 2 3 2 4 3 5 12 6 8 7 7 8 7 9 5 10 Strongly agree 6 11 Don't know 0 Sysmiss 55 Working with the World Bank Group increases Lesotho’s institutional capacity 72 37 1 10 1 Strongly disagree 4 2 2 3 4 4 3 5 7 6 13 7 5 8 12 9 9 10 Strongly agree 13 11 Don't know 0 Sysmiss 37 The World Bank Group’s financial instruments meet the needs of Lesotho 64 45 1 10 1 Strongly disagree 4 2 1 3 4 4 5 5 13 6 8 7 12 8 10 9 2 10 Strongly agree 5 11 Don't know 0 Sysmiss 45 The World Bank Group meets Lesotho’s needs for knowledge services 70 39 1 10 1 Strongly disagree 3 2 3 3 4 4 4 5 9 6 10 7 10 8 9 9 7 10 Strongly agree 11 11 Don't know 0 Sysmiss 39 The World Bank Group has provided real time advice and guidance to the government and policy makers, built on its COVID-19 “Approach Paper” published soon after the outbreak. Please rate the usefulness of this more informal advice and guidance. The World Bank Group has provided real time advice and guidance to the government and policy makers, built on its COVID-19 "Approach Paper" published soon after the outbreak. Please rate the usefulness of this more informal advice and guidance to the Lesotho government's efforts to support citizens throughout this crisis? 47 62 1 10 1 Not usefull at all 3 3 3 4 2 5 3 6 6 7 13 8 4 9 3 10 Very usefull 10 11 Don't know 0 Sysmiss 62 How important is it for the World Bank Group to focus resources on its global advocacy role, to help promote policies related to its work in a range of areas including climate, health, gender, and debt? How important is it for the World Bank Group to focus resources on its global advocacy role, to help promote policies related to its work in a range of areas including climate, health, gender, and debt? 74 35 1 10 1 Not important at all 1 2 1 3 1 4 4 5 2 6 6 7 6 8 14 9 7 10 Very important 32 11 Don't know 0 Sysmiss 35 To build stronger domestic resource mobilization systems in the Government (e.g., tax collection) 56 53 1 10 1 Not effectively at all 1 2 4 3 1 4 5 5 15 6 6 7 9 8 6 9 4 10 Very effectively 5 11 Don't know 0 Sysmiss 53 To develop better and stronger data collection/analytics systems within the Government 65 44 1 10 1 Not effectively at all 2 2 3 3 2 4 4 5 12 6 11 7 13 8 7 9 6 10 Very effectively 5 11 Don't know 0 Sysmiss 44 To strengthen the country’s crisis preparedness 64 45 1 10 1 Not effectively at all 2 2 5 3 2 4 4 5 14 6 10 7 7 8 11 9 5 10 Very effectively 4 11 Don't know 0 Sysmiss 45 Social protection (e.g., pensions, targeted social assistance) if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 41 68 1 10 1 Not effective at all 1 3 4 4 3 5 2 6 4 7 8 8 5 9 6 10 Very effective 8 11 Don't know 0 Sysmiss 68 Gender equity (closing the gap between women and men, and boys and girls) if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 34 75 1 10 1 Not effective at all 2 3 2 4 4 5 4 6 9 7 3 8 4 9 1 10 Very effective 5 11 Don't know 0 Sysmiss 75 Private sector development if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 54 55 1 10 1 Not effective at all 4 3 2 4 3 5 11 6 5 7 10 8 9 9 2 10 Very effective 8 11 Don't know 0 Sysmiss 55 Education if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 49 60 1 10 1 Not effective at all 2 3 2 4 1 5 5 6 8 7 5 8 8 9 9 10 Very effective 9 11 Don't know 0 Sysmiss 60 Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 53 56 1 10 1 Not effective at all 1 2 2 3 2 4 1 5 7 6 7 7 9 8 7 9 8 10 Very effective 9 11 Don't know 0 Sysmiss 56 Global/regional integration if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 37 72 1 10 1 Not effective at all 1 2 1 3 2 5 2 6 6 7 7 8 8 9 4 10 Very effective 6 11 Don't know 0 Sysmiss 72 Food security if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 47 62 1 10 1 Not effective at all 2 2 1 4 2 5 6 6 7 7 10 8 5 9 6 10 Very effective 8 11 Don't know 0 Sysmiss 62 Urban development if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 27 82 1 10 1 Not effective at all 2 2 3 4 5 5 5 6 4 7 3 8 2 9 1 10 Very effective 2 11 Don't know 0 Sysmiss 82 Energy if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 37 72 1 10 1 Not effective at all 2 2 1 4 5 5 4 6 4 7 4 8 7 9 5 10 Very effective 5 11 Don't know 0 Sysmiss 72 Water and sanitation if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 45 64 1 10 1 Not effective at all 2 2 1 4 2 5 6 6 5 7 3 8 8 9 8 10 Very effective 10 11 Don't know 0 Sysmiss 64 Job creation/employment if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 44 65 1 10 1 Not effective at all 2 2 3 3 2 4 3 5 6 6 6 7 9 8 5 9 4 10 Very effective 4 11 Don't know 0 Sysmiss 65 Health if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 56 53 1 10 1 Not effective at all 1 2 2 4 3 5 6 6 9 7 5 8 14 9 8 10 Very effective 8 11 Don't know 0 Sysmiss 53 Financial markets if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 37 72 1 10 1 Not effective at all 3 2 2 3 2 4 3 5 6 6 2 7 6 8 2 9 8 10 Very effective 3 11 Don't know 0 Sysmiss 72 Transport (e.g., roads, bridges, transportation) if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 40 69 1 10 1 Not effective at all 4 2 2 3 1 4 7 5 3 6 5 7 4 8 5 9 4 10 Very effective 5 11 Don't know 0 Sysmiss 69 Agriculture and rural development if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 52 57 1 10 1 Not effective at all 4 2 1 3 3 4 3 5 5 6 3 7 8 8 9 9 7 10 Very effective 9 11 Don't know 0 Sysmiss 57 International trade and exports if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 33 76 1 10 1 Not effective at all 5 3 1 4 2 5 4 6 2 7 5 8 2 9 5 10 Very effective 7 11 Don't know 0 Sysmiss 76 Natural resource management if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 32 77 1 10 1 Not effective at all 4 2 1 3 3 4 3 5 2 6 6 7 2 8 4 9 4 10 Very effective 3 11 Don't know 0 Sysmiss 77 Climate change (e.g., mitigation, adaptation) if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 41 68 1 10 1 Not effective at all 3 2 1 3 3 5 6 6 4 7 5 8 7 9 4 10 Very effective 8 11 Don't know 0 Sysmiss 68 Poverty reduction if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 52 57 1 10 1 Not effective at all 3 2 1 3 3 4 2 5 4 6 9 7 3 8 12 9 5 10 Very effective 10 11 Don't know 0 Sysmiss 57 Anti-corruption if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 31 78 1 10 1 Not effective at all 4 3 1 4 3 5 4 6 3 7 5 8 5 9 4 10 Very effective 2 11 Don't know 0 Sysmiss 78 Economic growth if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 55 54 1 10 1 Not effective at all 3 2 1 4 4 5 4 6 4 7 7 8 14 9 8 10 Very effective 10 11 Don't know 0 Sysmiss 54 Disaster risk management if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 32 77 1 10 1 Not effective at all 2 2 1 3 2 4 1 5 6 6 4 7 4 8 6 9 3 10 Very effective 3 11 Don't know 0 Sysmiss 77 Social inclusion of vulnerable groups (e.g., persons with disabilities, women, elderly, children, youth, herd boys) and those in remote areas if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 43 66 1 10 1 Not effective at all 1 2 2 4 3 5 7 6 4 7 3 8 4 9 8 10 Very effective 11 11 Don't know 0 Sysmiss 66 Disease (e.g., HIV/AIDS, Tuberculosis) if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 47 62 1 10 1 Not effective at all 4 3 1 4 1 5 2 6 10 7 2 8 6 9 14 10 Very effective 7 11 Don't know 0 Sysmiss 62 Information and communications technology if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 31 78 1 10 1 Not effective at all 2 3 2 4 3 5 4 6 5 7 3 8 5 9 3 10 Very effective 4 11 Don't know 0 Sysmiss 78 Government accountability and transparency if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 42 67 1 10 1 Not effective at all 4 2 2 4 3 5 6 6 4 7 7 8 3 9 5 10 Very effective 8 11 Don't know 0 Sysmiss 67 Tourism if you have no exposure to/experience in working in any of the sectors listed below, please respond "Don't know" 27 82 1 10 1 Not effective at all 4 2 3 3 1 4 3 5 4 6 3 8 2 9 3 10 Very effective 4 11 Don't know 0 Sysmiss 82 Supporting health interventions for saving lives 46 63 1 10 1 Not effective at all 4 2 1 3 1 4 2 5 4 6 2 7 10 8 8 9 6 10 Very effective 8 11 Don't know 0 Sysmiss 63 Education (e.g., transitioning to remote learning, ensuring access, etc.) 38 71 1 10 1 Not effective at all 4 2 1 3 5 4 1 5 5 6 4 7 4 8 6 9 2 10 Very effective 6 11 Don't know 0 Sysmiss 71 Protecting poor people (social assistance/ social safety nets) 50 59 1 10 1 Not effective at all 5 2 2 3 2 4 3 5 3 6 6 7 8 8 6 9 3 10 Very effective 12 11 Don't know 0 Sysmiss 59 Ensuring social inclusion of vulnerable groups (e.g., persons with disabilities, women, elderly, children, herd boys) and those in remote areas 42 67 1 10 1 Not effective at all 4 2 2 3 3 4 1 5 6 6 1 7 7 8 7 9 1 10 Very effective 10 11 Don't know 0 Sysmiss 67 Ensuring sustainable business growth and job creation 41 68 1 10 1 Not effective at all 2 2 1 3 2 4 3 5 4 6 7 7 7 8 3 9 6 10 Very effective 6 11 Don't know 0 Sysmiss 68 Strengthening policies, institutions and investments for rebuilding better 37 72 1 10 1 Not effective at all 3 3 1 4 5 5 5 6 3 7 5 8 4 9 5 10 Very effective 6 11 Don't know 0 Sysmiss 72 How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? How frequently do you consult World Bank Group's knowledge work and activities in the work you do? 84 25 1 5 1 Weekly 7 2 Monthly 18 3 A few times a year 24 4 Rarely 20 5 Never 15 Sysmiss 25 Are timely 62 47 1 10 1 To no degree at all 1 2 3 3 2 4 3 5 7 6 9 7 10 8 10 9 8 10 To a very significant degree 9 11 Don't know 0 Sysmiss 47 Include appropriate level of stakeholder involvement during preparation 63 46 1 10 1 To no degree at all 2 2 1 3 4 4 4 5 7 6 8 7 14 8 11 9 3 10 To a very significant degree 9 11 Don't know 0 Sysmiss 46 Lead to practical solutions 68 41 1 10 1 To no degree at all 1 2 1 3 1 4 7 5 9 6 9 7 12 8 9 9 9 10 To a very significant degree 10 11 Don't know 0 Sysmiss 41 Are source of relevant information on global good practices 64 45 1 10 1 To no degree at all 2 2 1 3 1 4 3 5 5 6 3 7 8 8 13 9 13 10 To a very significant degree 15 11 Don't know 0 Sysmiss 45 Are adequately disseminated 67 42 1 10 1 To no degree at all 4 2 3 3 7 4 7 5 6 6 10 7 7 8 8 9 5 10 To a very significant degree 10 11 Don't know 0 Sysmiss 42 Are translated enough into local language 53 56 1 10 1 To no degree at all 11 2 9 3 6 4 5 5 6 6 4 7 5 8 4 9 1 10 To a very significant degree 2 11 Don't know 0 Sysmiss 56 Are adaptable to Lesotho’s specific development challenges and country circumstances 64 45 1 10 1 To no degree at all 1 2 2 3 3 4 6 5 8 6 6 7 14 8 7 9 7 10 To a very significant degree 10 11 Don't know 0 Sysmiss 45 Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 76 33 1 10 1 Not significant at all 1 2 2 3 2 4 2 5 8 6 6 7 11 8 17 9 9 10 Very significant 18 11 Don't know 0 Sysmiss 33 Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 69 40 1 10 1 Very low technical quality 2 3 2 4 1 5 6 6 4 7 12 8 16 9 13 10 Very high technical quality 13 11 Don't know 0 Sysmiss 40 Improve the quality of its experts as related to Lesotho’s specific challenges 84 25 0 1 0 75 1 9 Sysmiss 25 Engage more effectively with private sector 84 25 0 1 0 63 1 21 Sysmiss 25 Work faster 84 25 0 1 0 80 1 4 Sysmiss 25 Reduce the complexity of obtaining World Bank Group financing 84 25 0 1 0 68 1 16 Sysmiss 25 Offer more real-time advice and guidance 84 25 0 1 0 82 1 2 Sysmiss 25 Help to bring discipline/effective supervision to implementation of World Bank Group projects 84 25 0 1 0 78 1 6 Sysmiss 25 Engage more effectively with partners such as bilaterals, multilaterals, trust funds, UN 84 25 0 1 0 78 1 6 Sysmiss 25 Offer more innovative knowledge products and services 84 25 0 1 0 75 1 9 Sysmiss 25 Collaborate more effectively with Government clients (e.g., national, state, local) 84 25 0 1 0 66 1 18 Sysmiss 25 Offer more innovative financial products and services 84 25 0 1 0 78 1 6 Sysmiss 25 Ensure greater selectivity in its work 84 25 0 1 0 83 1 1 Sysmiss 25 Provide more adequate data/knowledge/statistics/figures on Lesotho’s economy 84 25 0 1 0 76 1 8 Sysmiss 25 Engage more effectively with civil society (e.g., NGOs, CBOs) 84 25 0 1 0 65 1 19 Sysmiss 25 Increase the level of capacity development in the country 84 25 0 1 0 65 1 19 Sysmiss 25 Engage more directly with beneficiaries 84 25 0 1 0 72 1 12 Sysmiss 25 Other 84 25 0 1 0 79 1 5 Sysmiss 25 Youth/university groups 84 25 0 1 0 72 1 12 Sysmiss 25 Local government 84 25 0 1 0 72 1 12 Sysmiss 25 Private sector 84 25 0 1 0 39 1 45 Sysmiss 25 Beneficiaries 84 25 0 1 0 68 1 16 Sysmiss 25 Community of development partners 84 25 0 1 0 66 1 18 Sysmiss 25 NGOs/Community Based Organizations 84 25 0 1 0 59 1 25 Sysmiss 25 Parliament/Principal Chiefs 84 25 0 1 0 79 1 5 Sysmiss 25 Media 84 25 0 1 0 76 1 8 Sysmiss 25 Foundations 84 25 0 1 0 83 1 1 Sysmiss 25 Academia/think tanks/research institutes 84 25 0 1 0 62 1 22 Sysmiss 25 Other 84 25 0 1 0 83 1 1 Sysmiss 25 Don’t know 84 25 0 0 84 Sysmiss 25 How frequently do you interact with the World Bank Group now in Lesotho? How frequently do you interact with the World Bank Group now in Lesotho? 84 25 1 6 1 Never 14 2 Less than once a year 11 3 Once a year to a few times a year 30 4 Less than once a month 4 5 At least once a month 16 6 At least once a week 9 Sysmiss 25 Local radio 80 29 0 1 0 65 1 15 Sysmiss 29 International radio 80 29 0 1 0 79 1 1 Sysmiss 29 Local newspapers 80 29 0 1 0 32 1 48 Sysmiss 29 International newspapers 80 29 0 1 0 75 1 5 Sysmiss 29 Local television 80 29 0 1 0 64 1 16 Sysmiss 29 International television 80 29 0 1 0 70 1 10 Sysmiss 29 Periodicals 80 29 0 1 0 69 1 11 Sysmiss 29 Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 80 29 0 1 0 45 1 35 Sysmiss 29 Other 80 29 0 1 0 72 1 8 Sysmiss 29 World Bank Group’s publications and other written materials 81 28 0 1 0 51 1 30 Sysmiss 28 e-Newsletters 81 28 0 1 0 53 1 28 Sysmiss 28 World Bank Group’s seminars/workshops/conferences 81 28 0 1 0 50 1 31 Sysmiss 28 Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 81 28 0 1 0 49 1 32 Sysmiss 28 Direct contact with World Bank Group (i.e., face to face meetings/discussions) 81 28 0 1 0 61 1 20 Sysmiss 28 World Bank Group’s website 81 28 0 1 0 49 1 32 Sysmiss 28 Webinars or online events hosted by the World Bank Group 81 28 0 1 0 53 1 28 Sysmiss 28 Interviews and press conferences for the Lesotho’s media 81 28 0 1 0 68 1 13 Sysmiss 28 Which Internet connection do you use primarily when visiting a World Bank Group website? Which Internet connection do you use primarily when visiting a World Bank Group website? 79 30 1 2 1 High speed/WiFi 71 2 Dial-up 8 Sysmiss 30 What do you use primarily when visiting a World Bank Group website? What do you use primarily when visiting a World Bank Group website? (select only one response) 80 29 1 4 1 Phone 12 2 Tablet 3 3 Computer/laptop 56 4 I never visit the WBG websites 9 Sysmiss 29 Read, viewed or heard a story about the WBG in local media (newspaper, magazine, TV, radio) 81 28 1 4 1 Every few days 4 2 Every few weeks 15 3 Every few months 36 4 Not at all 26 Sysmiss 28 Read, viewed or heard a story about the WBG in global media (newspaper, magazine, TV, radio) 80 29 1 4 1 Every few days 8 2 Every few weeks 19 3 Every few months 30 4 Not at all 23 Sysmiss 29 Interacted with the WBG on Social Media (e.g., read a post or tweet, liked, commented, shared, retweeted) 79 30 1 4 1 Every few days 4 2 Every few weeks 13 3 Every few months 18 4 Not at all 44 Sysmiss 30 Visited a WBG website (e.g., read a blog, used data) 77 32 1 4 1 Every few days 5 2 Every few weeks 13 3 Every few months 34 4 Not at all 25 Sysmiss 32 Attended an event/conference hosted by the WBG 79 30 1 4 1 Every few days 3 2 Every few weeks 5 3 Every few months 27 4 Not at all 44 Sysmiss 30 Watched a webinar or online event hosted by the WBG 78 31 1 4 1 Every few days 1 2 Every few weeks 9 3 Every few months 21 4 Not at all 47 Sysmiss 31 Read some or all of a WBG research paper or publication 76 33 1 4 1 Every few days 2 2 Every few weeks 11 3 Every few months 30 4 Not at all 33 Sysmiss 33 Met professionally with WBG staff 77 32 1 4 1 Every few days 6 2 Every few weeks 8 3 Every few months 30 4 Not at all 33 Sysmiss 32 Read a WBG e-newsletter 76 33 1 4 1 Every few days 4 2 Every few weeks 6 3 Every few months 20 4 Not at all 46 Sysmiss 33 Which of the following best describes your current affiliation? Which of the following best describes your current affiliation? (select only one response) 108 1 1 21 1 Office of the President, Prime Minister 2 2 Office of Minister 3 3 Office of Parliamentarian/Senator 0 4 Employee of a Ministry, Ministerial Department or Implementation Agency 28 5 PMU overseeing implementation of project/Consultant/Contractor working on World Bank Group supported project/program 4 6 Local Government Office or Staff 0 7 Independent Government Institution 4 8 Judicial System 0 9 State-Owned Enterprise 7 10 Bilateral Agency 3 11 Multilateral Agency 7 12 Private Sector Organization 17 13 Financial Sector/Private Bank 2 14 Private Foundation 1 15 NGO/Community Based Organization 17 16 Trade Union 0 17 Faith-Based Group 0 18 Youth Group 2 19 Women Group 1 20 Academia/Research Institute/Think Tank 3 21 Media 7 22 Other 0 Sysmiss 1 Please identify the primary specialization of your work. Please identify the primary specialization of your work. (select only one response) 108 1 1 24 1 Poverty 6 2 Macroeconomics, fiscal management 10 3 Governance, anti-corruption 4 4 Education 9 5 Health, nutrition 8 6 Social protection 12 7 Jobs 2 8 Energy 5 9 Environment, natural resources 3 10 Climate change 2 11 Water, sanitation 1 12 Gender 2 13 Agriculture, rural development 5 14 Urban development 0 15 Transport 1 16 Digital development and technology (ICT) 7 17 Tourism 0 18 Fragility, conflict, violence, refugees 0 19 Demographics, migration 0 20 Trade and competitiveness 6 21 Finance and markets 5 22 Communications, public affairs 11 23 Generalist (specialized in multiple sectors) 7 24 Other 2 Sysmiss 1 Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, MIGA, ICSID) in your country? Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, MIGA, ICSID) in your country? 106 3 1 2 1 Yes 58 2 No 48 Sysmiss 3 If yes, which of the following agencies of the World Bank Group do you primarily collaborate/ work with in Lesotho? If yes, which of the following agencies of the World Bank Group do you primarily collaborate/ work with in Lesotho? (select only one response) 55 54 1 3 1 The World Bank (IDA) 48 2 The International Finance Corporation (IFC) 6 3 The Multilateral Investment Guarantee Agency (MIGA) 1 4 International Centre for Settlement of Investment Disputes (ICSID) 0 Sysmiss 54 Do your projects involve both the World Bank and the IFC? Do your projects involve both the World Bank and the IFC? 53 56 1 2 1 Yes 29 2 No 24 Sysmiss 56 Observer 99 10 0 1 0 77 1 22 Sysmiss 10 Use World Bank Group reports/data 99 10 0 1 0 71 1 28 Sysmiss 10 Engage in World Bank Group related/sponsored events/activities 99 10 0 1 0 57 1 42 Sysmiss 10 Collaborate as part of my professional duties 99 10 0 1 0 68 1 31 Sysmiss 10 Use World Bank Group website for information, data, research, etc. 99 10 0 1 0 81 1 18 Sysmiss 10 What’s your gender? What's your gender? 104 5 1 2 1 Female 48 2 Male 56 Sysmiss 5 What’s your age? What's your age? 108 1 1 5 1 25 and under 1 2 26-35 27 3 36-45 38 4 46-55 29 5 56 and above 13 Sysmiss 1 Which best represents your geographic location? Which best represents your geographic location? 108 1 1 9 1 Berea 5 2 Butha-Buthe 2 3 Leribe 5 4 Mafeteng 3 5 Maseru 88 6 Mohale’s Hoek 1 7 Mokholong 0 8 Qacha’s Nek 1 9 Quthing 3 10 Thaba-Tseka 0 Sysmiss 1 position 108 1 1 8 1 5 2 32 3 7 4 10 5 19 6 21 7 7 8 7 Sysmiss 1 102 7 1 10