Enterprise Survey 2007
Croatia, 2007 - 2008
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HRV_2007_ES_v01_M_WB
Enterprise Survey 2007
| Name | Country code |
|---|---|
| Croatia | HRV |
Enterprise Survey [en/oth]
An Enterprise Survey is a firm-level survey of a representative sample of an economy's private sector. Firm-level surveys have been conducted since 1998 by different units within the World Bank. Since 2005-06, most data collection efforts have been centralized within the Enterprise Analysis Unit. The Enterprise Surveys are conducted every three to four years across all geographic regions and cover small, medium, and large companies. Data are used to create indicators that benchmark the quality of the business and investment climate across countries.
The objective of the survey is to obtain feedback from enterprises in client countries on the state of the private sector as well as to help in building a panel of enterprise data that will make it possible to track changes in the business environment over time, thus allowing, for example, impact assessments of reforms. Through interviews with firms in the manufacturing and services sectors, the survey assesses the constraints to private sector growth and creates statistically significant business environment indicators that are comparable across countries.
The standard Enterprise Survey topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, trade, crime, competition, capacity utilization, land and permits, taxation, informality, business-government relations, innovation and technology, and performance measures. Over 90% of the questions objectively ascertain characteristics of a country’s business environment. The remaining questions assess the survey respondents’ opinions on what are the obstacles to firm growth and performance. The mode of data collection is face-to-face interviews.
Sample survey data [ssd]
The primary sampling unit of the study is the establishment. An establishment is a physical location where business is carried out and where industrial operations take place or services are provided. A firm may be composed of one or more establishments. For example, a brewery may have several bottling plants and several establishments for distribution. For the purposes of this survey an establishment must make its own financial decisions and have its own financial statements separate from those of the firm. An establishment must also have its own management and control over its payroll.
Coverage
National
Regions covered are selected based on the number of establishments, contribution to employment, and value added. In most cases these regions are metropolitan areas and reflect the largest centers of economic activity in a country.
The whole population, or the universe, covered in the Enterprise Surveys is the non-agricultural economy. It comprises: all manufacturing sectors according to the ISIC Revision 3.1 group classification (group D), construction sector (group F), services sector (groups G and H), and transport, storage, and communications sector (group I). Note that this population definition excludes the following sectors: financial intermediation (group J), real estate and renting activities (group K, except sub-sector 72, IT, which was added to the population under study), and all public or utilities-sectors.
Producers and sponsors
| Name |
|---|
| World Bank |
| Name |
|---|
| World Bank |
Sampling
The study was conducted using stratified random sampling. Three levels of stratification were used in this country: industry, establishment size, and region.
Sample selection was carried out by the TNS team in London using an electronic version of the sample frame for Croatia.
Disproportionate methods were to be used to minimise the variance of estimates of those variables- for example value and volume- that are correlated with establishment size or sector and thus subject to higher levels of variability. The World Bank specified the industrial sectors, employee size bands and regions that were used as detailed strata in each country and also the target numbers to be interviewed in each of the selected sectors. All the sample frames were stratified by cells formed by the intersection of industrial sector, number of fulltime employees [size] and the region/city of each enterprise. Then TNS was to draw up a detailed design across those cells for approval by the World Bank.
Given an overall low response rate (about 20%); in the case of Croatia it was not possible to finish the original target of 360 interviews for the manufacturing questionnaires, where finally only 345 questionnaires were achieved. In total, 633 interviews were attained in the end - the original target being 600. In order to compensate the shortage in the Manufacturing firms strata 7 in Croatia, additional Manufacturing ISIC codes were selected, namely codes 16, 17, 20, 21, 25, 26, 29, 30, 31, 34, 35, 36, 37 and 64.
Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in the document "Albania and Croatia Survey Description and Technical Report" in "Technical Documents" folder.
For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Three sets of assumptions were considered:
a- Strict assumption: eligible establishments are only those for which it was possible to directly determine eligibility. The resulting weights are included in the variable w_strict.
b- Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. The resulting weights are included in the variable w_median. Median weights are used for computing indicators on the www.enterprisesurveys.org website.
c- Weak assumption: in addition to the establishments included in points a and b, all establishments for which it was not possible to finalize a contact are assumed eligible. This includes establishments with dead or out of service phone lines, establishments that never answered the phone, and establishments with incorrect addresses for which it was impossible to find a new address. The resulting weights are included in the variable w_weak. Note that under the weak assumption only observed non-eligible units are excluded from universe projections.
Survey instrument
The current survey instruments are available:
- Core Questionnaire + Manufacturing Module [ISIC Rev.3.1: 15-37]
- Core Questionnaire + Retail Module [ISIC Rev.3.1: 52]
- Core Questionnaire [ISIC Rev.3.1: 45, 50, 51, 55, 60-64, 72]
- Screener Questionnaire.
The “Core Questionnaire” is the heart of the Enterprise Survey and contains the survey questions asked of all firms across the world. There are also two other survey instruments - the “Core Questionnaire + Manufacturing Module” and the “Core Questionnaire + Retail Module.” The survey is fielded via three instruments in order to not ask questions that are irrelevant to specific types of firms, e.g. a question that relates to production and nonproduction workers should not be asked of a retail firm. In addition to questions that are asked across countries, all surveys are customized and contain country-specific questions. An example of customization would be including tourism-related questions that are asked in certain countries when tourism is an existing or potential sector of economic growth.
The standard Enterprise Survey topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, trade, crime, competition, capacity utilization, land and permits, taxation, informality, business-government relations, innovation and technology, and performance measures. Over 90% of the questions objectively ascertain characteristics of a country’s business environment. The remaining questions assess the survey respondents’ opinions on what are the obstacles to firm growth and performance.
Data collection
| Start | End |
|---|---|
| 2007-09 | 2008-03 |
| Name |
|---|
| Puls d.o.o. |
Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in the document "Albania and Croatia Survey Description and Technical Report" in "Technical Documents" folder.
Private contractors conduct the Enterprise Surveys on behalf of the World Bank. Due to sensitive survey questions addressing business-government relations and corruption-related topics, private contractors are prefered over any government agency or an organization/institution associated with government, and are hired by the World Bank to collect the data.
The surveys are implemented following a two-stage procedure. In the first stage, a screener questionnaire is applied over the phone to determine eligibility and to make appointments; in the second stage, a face-to-face interview takes place with the Manager/Owner/Director of each establishment. Sometimes the survey respondent calls company accountants and human resource managers into the interview to answer questions in the sales and labor sections of the survey.
All Enterprise Surveys are conducted in the local languages.
The project was managed by TNS plc through its coordination Centre, TNS opinion in Brussels, with design and statistical support from the TNS Global Methods team in the UK. Fieldwork was carried out locally by TNS local partners agreed with the World Bank.
Data processing
Data entry took place concurrently with the survey. This allowed the survey manager to identify any inconsistencies in how questions were being asked and interpreted or other errors before the survey was completed. Data was entered into a database using a data entry program, approved by the survey manager, and checks for logical consistency and skip patterns and unauthorised or out of range variables were also conducted. TNS opinion checked for the presence of outliers according to procedures agreed with the World Bank task manager. TNS opinion flagged the outliers and the local agency re-checked the information with the appropriate establishments (by doing call backs).
TNS opinion provided the Enterprise Survey data to the World Bank Group at two stages during the data collection/entry process for consistency check and quality control. The first set was delivered after 10% of the total number of interviews had been completed and entered into the data base. The second set was delivered after 50% of the total number of interviews had been completed. The World Bank Group checked the data and provided feedback on any errors or inconsistencies they discovered.
Data Access
| Is signing of a confidentiality declaration required? | Confidentiality declaration text |
|---|---|
| yes | Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised. |
Aggregate indicators based on Enterprise Survey data are available to the public at https://www.enterprisesurveys.org
Firm-level data is also available to the public free-of-charge. In order to access the firm-level data, users must agree to abide by a strict confidentiality agreement available through Enterprise Analysis Unit website by clicking on "External users register here" at https://www.enterprisesurveys.org/Portal
Where necessary please site the source as "Enterprise Analysis Unit - World Bank Group www.enterprisesurveys.org"
Disclaimer and copyrights
The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.
Contacts
| enterprisesurveys@worldbank.org |
Metadata production
DDI_HRV_2007_ES_v01_M_WB
| Name |
|---|
| Antonina Redko |
Metadata version
Version 01