Threshold Performance Evaluation 2009-2010

Zambia, 2009 - 2010

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Reference ID

ZMB_2009_MCC-TPE_v01_M

Producer(s)

Erin Weiser, Rema Balasundaram

Metadata

DDI/XML JSON

Created on

Jul 07, 2015

Last modified

Mar 29, 2019

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9414

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Q14a: How would you compare the quality of customer care now with before the cha (Q14A)

Data file: PACRO Bulk Filer

Overview

Valid: 16

Invalid: 0

Type: Discrete

Decimal: 0

Start: 197

End: 199

Width: 3

Range: -

Format:

Questions and instructions

Categories

Value	Category
1	Much Better
2	Slightly Better
3	Much Worse
4	Slightly Worse
5	Same
6	No Opinion
777	N/A
888	Don't know
999	No response

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

Others

Notes

Q14a: How would you compare the quality of customer care now with before the changes?

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