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World Bank Group Country Survey 2018

Armenia, 2017
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Reference ID
ARM_2017_WBCS_v01_M
Producer(s)
Public Opinion Research Group
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Created on
Sep 19, 2018
Last modified
Sep 19, 2018
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Data file: armenia_cos_fy18_data_file_final_

The file contains information on:
- Section A: General Issues Facing Armenia;
- Section B: Overall attitudes toward the World Bank Group;
- Section C: World Bank Group's effectiveness and results;
- Section D: The World Bank Group's knowledge work and activities (i.e., Analysis, studies, research, data, reports, conferences);
- Section E: Working with the World Bank Group;
- Section F: The future role of the World Bank Group in Armenia;
- Section G: Communication and information sharing; and
- Section H: Background information.

Cases: 170
Variables: 257

Variables

id
id
a1
In general would you say that Armenia is headed in?
a2_1
Food security/safety
a2_2
Urban development
a2_3
Energy (conventional and alternative sources)
a2_4
Social protection (e.g., pensions, targeted social assistance)
a2_5
Gender equity (closing the gap between women and men, and boys and girls)
a2_6
Private sector development
a2_7
Education
a2_8
Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform)
a2_9
Global/regional integration
a2_10
Water and sanitation
a2_11
Demographic challenges (i.e., aging, migration)
a2_12
Job creation/employment
a2_13
Financial markets
a2_14
Health
a2_15
Poverty reduction
a2_16
Anti-corruption
a2_17
Trade logistics/connectivity
a2_18
Transport (e.g., roads, transportation)
a2_19
Agriculture and rural development
a2_20
Exports promotion
a2_21
Competitiveness in domestic market
a2_22
Natural resource/sustainable environment management
a2_23
Climate change (e.g., mitigation, adaptation)
a2_24
Economic growth
a2_25
Disaster risk management
a2_26
Equality of opportunity (i.e., social inclusion)
a2_27
Information and communications technology
a3_1
Natural resource/sustainable environment management
a3_2
Climate change (e.g., mitigation, adaptation)
a3_3
Economic growth
a3_4
Disaster risk management
a3_5
Equality of opportunity (i.e., social inclusion)
a3_6
Information and communications technology
a3_7
Health
a3_8
Anti-corruption
a3_9
Trade logistics/connectivity
a3_10
Transport (e.g., roads, transportation)
a3_11
Agriculture and rural development
a3_12
Exports promotion
a3_13
Competitiveness in domestic market
a3_14
Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform)
a3_15
Global/regional integration
a3_16
Water and sanitation
a3_17
Demographic challenges (i.e., aging, migration)
a3_18
Job creation/employment
a3_19
Financial markets
a3_20
Food security/safety
a3_21
Urban development
a3_22
Energy (conventional and alternative sources)
a3_23
Social protection (e.g., pensions, targeted social assistance)
a3_24
Gender equity (closing the gap between women and men, and boys and girls)
a3_25
Private sector development
a3_26
Education
a4_1
Greater access to micro-finance for the poor
a4_2
Greater voice and participation for citizens to help ensure greater accountability
a4_3
Education and training that better ensure job opportunity
a4_4
Better quality public services
a4_5
Better employment opportunities for young people
a4_6
Better employment opportunities for women
a4_7
Greater access to health and nutrition for citizens
a4_8
Better entrepreneurial opportunities (i.e., to start small and medium sized businesses)
a4_9
A growing middle class
a4_10
Better opportunity for the poor who live in rural areas
a4_11
Better opportunity for the poor who live in urban areas
a4_12
Consistent economic growth
a4_13
More reliable social safety net
a4_14
Other
b1
How familiar are you with the work of the World Bank Group in Armenia?
b2
Overall, please rate your impression of the World Bank Group's effectiveness in Armenia.
b3
To what extent do you believe the World Bank Group's staff is well prepared to help Armenia solve its most complicated development challenges?
b4_1
Demographic challenges (i.e., aging, migration)
b4_2
Job creation/employment
b4_3
Food security/safety
b4_4
Urban development
b4_5
Energy (conventional and alternative sources)
b4_6
Social protection (e.g., pensions, targeted social assistance)
b4_7
Gender equity (closing the gap between women and men, and boys and girls)
b4_8
Private sector development
b4_9
Education
b4_10
Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform)
b4_11
Global/regional integration
b4_12
Water and sanitation
b4_13
Health
b4_14
Financial markets
b4_15
Disaster risk management
b4_16
Equality of opportunity (i.e., social inclusion)
b4_17
Poverty reduction
b4_18
Anti-corruption
b4_19
Trade logistics/connectivity
b4_20
Transport (e.g., roads, transportation)
b4_21
Agriculture and rural development
b4_22
Exports promotion
b4_23
Competitiveness in domestic market
b4_24
Natural resource/sustainable environment management
b4_25
Climate change (e.g., mitigation, adaptation)
b4_26
Economic growth
b4_27
Information and communications technology
b5a_1
Bringing together different groups of stakeholders
b5a_2
Capacity development related to World Bank Group supported projects
b5a_3
Technical assistance
b5a_4
Policy advice, studies, analyses
b5a_5
Financial resources
b5a_6
Data and statistics
b5a_7
Promoting knowledge sharing
b5a_8
Implementation support
b5a_9
Mobilizing third party financial resources
b5a_10
Donor coordination
b5a_11
Other
b5b_1
Bringing together different groups of stakeholders
b5b_2
Capacity development related to World Bank Group supported projects
b5b_3
Technical assistance
b5b_4
Policy advice, studies, analyses
b5b_5
Financial resources
b5b_6
Data and statistics
b5b_7
Promoting knowledge sharing
b5b_8
Implementation support
b5b_9
Mobilizing third party financial resources
b5b_10
Donor coordination
b5b_11
Other
b6
To what extent do you believe that the World Bank Group's work and support help the poorest in Armenia?
b7_1
Investment Project Financing (IPF)
b7_2
Development Policy Financing (DPF)
b7_3
Program-for-Results Financing (PforR)
b7_4
Trust funds and grants
b7_5
IFC Investment Services
b7_6
IFC Advisory Services
b8_1
Beneficiaries
b8_2
Youth/university groups
b8_3
Private sector
b8_4
Local government
b8_5
Donor community
b8_6
NGOs/Community Based Organizations
b8_7
Academia/think tanks/research institutes
b8_8
Parliament
b8_9
Media
b8_10
Other
b8_11
Don't know
b9
Overall the World Bank Group currently plays a relevant role in development in Armenia
b10
The World Bank Group's work is aligned with what I consider the development priorities for Armenia
b11
Responsiveness to needs
b12
Flexibility (in terms of the institution's products and services)
b13
Flexibility (in terms of changing country circumstances)
b14
Being inclusive
b15
Openness (sharing data and other information)
b16
Collaboration with the Government
b17
The speed in which it gets things accomplished on the ground
b18
Helping to bring discipline/effective supervision to implementation of investment projects
b19
Collaboration with civil society
b20
Staff accessibility
b21
Collaboration with other donors and development partners
b22
Collaboration with the private sector
b23
Straightforwardness and honesty
b24
Treating clients and stakeholders with respect
b25
Being a long-term partner
b26_1
Poor coordination within the Government
b26_2
There is an inadequate level of private sector participation and support
b26_3
Poor donor coordination
b26_4
The World Bank Group is not sensitive enough to political/social realities on the ground
b26_5
The World Bank Group does not provide the government with consistent support throughout the reform effort
b26_6
Political pressures and obstacles
b26_7
Reforms are not well thought out in light of country challenges
b26_8
Lack of/inadequate levels of capacity in Government
b26_9
There is not an adequate level of citizen/civil society participation
b26_10
Corruption
b26_11
Poor coordination within the World Bank Group
b26_12
Other
c1_1
Gender (i.e., closing the gap between women and men, and boys and girls)
c1_2
The impact of climate change
c2_1
Social protection (e.g., pensions, targeted social assistance)
c2_2
Gender equity (closing the gap between women and men, and boys and girls)
c2_3
Private sector development
c2_4
Education
c2_5
Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform)
c2_6
Global/regional integration
c2_7
Food security/safety
c2_8
Urban development
c2_9
Energy (conventional and alternative sources)
c2_10
Water and sanitation
c2_11
Job creation/employment
c2_12
Health
c2_13
Financial markets
c2_14
Transport (e.g., roads, transportation)
c2_15
Agriculture and rural development
c2_16
Exports promotion
c2_17
Natural resource/sustainable environment management
c2_18
Climate change (e.g., mitigation, adaptation)
c2_19
Poverty reduction
c2_20
Anti-corruption
c2_21
Economic growth
c2_22
Disaster risk management
c2_23
Equality of opportunity (i.e., social inclusion)
c2_24
Information and communications technology
c3
To what extent does the World Bank Group's work help to achieve development results in Armenia?
c4
The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program-for-Results, etc.) meet the needs of Armenia
c5
The World Bank Group meets Armenia's needs for knowledge services (e.g., research, analysis, data, technical assistance)
d1
How frequently do you consult World Bank Group's knowledge work and activities in the work you do?
d2
Are timely
d3
Include appropriate level of stakeholder involvement during preparation
d4
Lead to practical solutions
d5
Are accessible (well written and easy to understand)
d6
Are source of relevant information on global good practices
d7
Are adequately disseminated
d8
Are translated enough into local language
d9
Are adaptable to Armenia's specific development challenges and country circumstances
d10
Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country?
d11
Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities?
e1
The World Bank Group disburses funds promptly
e2
The World Bank Group effectively monitors and evaluates the projects and programs it supports
e3
The World Bank Group's approvals and reviews are done in a timely fashion
e4
The World Bank Group's "Safeguard Policy" requirements are reasonable
e5
The World Bank Group's conditions on its lending are reasonable
e6
The World Bank Group takes decisions quickly in Armenia
e7
Working with the World Bank Group increases Armenia's institutional capacity
e8
Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group makes appropriate use of them
f1_1
Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms)
f1_2
Work more with civil society and beneficiary representatives
f1_3
Increase the level of capacity development in the country
f1_4
Leverage the private sector more (i.e., mobilize private sector development)
f1_5
Improve the quality of its experts as related to Armenia's specific challenges
f1_6
Work more with private sector
f1_7
Offer more innovative knowledge services
f1_8
Collaborate more effectively with Government clients (e.g., state, local)
f1_9
Work faster
f1_10
Reduce the complexity of obtaining World Bank Group financing
f1_11
Help to bring discipline/effective supervision to implementation of World Bank Group projects
f1_12
Collaborate more effectively with organizations such as bilaterals, multilaterals, trust funds, UN agencies
f1_13
Offer more innovative financial products
f1_14
Ensure greater selectivity in its work
f1_15
Provide more adequate data/knowledge/statistics/figures on Armenia's economy
f1_16
Other
f2
When considering the combination of services that the World Bank Group offers in Armenia, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Armenia?
g1_1
World Bank Group's publications and other written materials
g1_2
e-Newsletters
g1_3
World Bank Group's seminars/workshops/conferences
g1_4
World Bank Group's website
g1_5
Direct contact with World Bank Group (i.e., face to face meetings/discussions)
g1_6
Social media (e.g., Facebook, Twitter)
g1_7
Other
g2
Do you use/have you used the World Bank Group website?
g3
Do you currently consult the World Bank Group social media sites (e.g., Facebook, Twitter)?
g4
How frequently do you consult the World Bank Group's website and/or social media channels (e.g., Facebook, Twitter) for information/knowledge that you can use in your work?
h1
Which of the following best describes your current position?
h2
Please identify the primary specialization of your work.
h3
Currently, do you professionally collaborate/work with the World Bank Group (IBRD or IFC) in your country?
h4
Which of the following agencies of the World Bank Group do you primarily engage with in Armenia?
h5_1
Observer (i.e., follow in media, discuss in informal conversations, etc.)
h5_2
Use World Bank Group reports/data
h5_3
Engage in World Bank Group related/sponsored events/activities
h5_4
Collaborate as part of my professional duties
h5_5
Use World Bank Group website for information, data, research, etc.
h6
What's your gender?
h7
What's your age?
h8
Which best represents your geographic location?
stakeholders
Which of the following best describes your current position?
IND_Q
Total: 257
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