Value | Category | Cases | |
---|---|---|---|
-9 | Don't know (spontaneous) | 0 |
0%
|
-7 | DOES NOT APPLY (SPONTANEOUS) | 29 |
11.6%
|
1 | We fixed it but did not take further action | 25 |
10%
|
2 | We fixed it and took action to make sure it did not happen again | 163 |
65.2%
|
3 | We fixed it and took action to make sure that it did not happen again, and had a continuous improvement process to anticipate problems like these in advance | 31 |
12.4%
|
4 | No action was taken | 2 |
0.8%
|