Value | Category | Cases | |
---|---|---|---|
-9 | Don't know (spontaneous) | 1 |
0.2%
|
-7 | DOES NOT APPLY (SPONTANEOUS) | 10 |
1.7%
|
1 | We fixed it but did not take further action | 20 |
3.3%
|
2 | We fixed it and took action to make sure it did not happen again | 290 |
48.3%
|
3 | We fixed it and took action to make sure that it did not happen again, and had a continuous improvement process to anticipate problems like these in advance | 273 |
45.4%
|
4 | No action was taken | 7 |
1.2%
|