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Quality Improvement and Clinical Governance Initiative - Piloting Quality Improvement Packages in Primary Care Centers Impact Evaluation 2014-2016
Baseline & Follow-up Surveys

Nigeria, 2014 - 2016
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Reference ID
NGA_2014_QICGI_v01_M
Producer(s)
David Evans, Mario Macis, Felipe Dunsch
Metadata
Documentation in PDF DDI/XML JSON
Study website
Created on
Oct 12, 2023
Last modified
Oct 12, 2023
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Data file: QE_patient_exit_all_version2

QE Patient Exit Interview

Cases: 2804
Variables: 364

Variables

state
In what state are we?
clinic
Which clinic is this?
surveyround
Which survey round is this? (1-7)
num_exit
Which exit interview is this today for this clinic?
interviewer_name
To the enumerator: What is your name?
supervisor_id
To the enumerator: Who is your quality checker?
pat_gen
Note to enumerator: Record gender of the respondent (if it is a parent with a ch
pat_age
What is your age? (in completed years)
pat_prof
What is your main profession?
pat_prof_other
Specify other.
pat_edu
What is your highest level of education?
pat_edu_other
Specify other.
marital
What is your marital status?
marital_other
Specify other.
childwith
Did you bring a child/youth with you today to the clinic? (Ages 0 - 17)
childhealth
Is the principal reason for this visit related to your health or your child's he
childhealth_other
Specify other.
reasonvisit_par
Please tell me the reason of your visit today?
reason_this1
What was the MOST IMPORTANT reason you chose this health facility today instead
reason_this1_other
Specify other.
reason_1
I am sick/ill - I have pain
reason_2
I came to pick up medicine
reason_3
Vaccination
reason_4
Antenatal care(ANC)/other pregnancy-related issues
reason_5
Birth
reason_6
Post-natal care
reason_7
Pregnancy test
reason_8
Regular check-up
reason_9
Other
reasonvisit_par_other
Specify other.
diagnosis
What was the diagnosis?
symptoms_par
When did the symptoms start?
firstvisit_par
Is this your first visit for this condition?
fever
Do you experience fever?
weakness
Do you experience weakness?
chills
Do you experience chills?
fatigue
Do you experience fatigue?
sweats
Do you experience sweats?
shaking
Do you experience shaking/convulsion/tremor?
diarrhea
Do you experience diarrhea?
vomitting
Do you experience vomitting?
cough_cold
Do you experience a cough or cold?
injury
Do you have an injury?
skin
Do you experience skin problems?
pain
Do you experience pain?
wherepain
Where is your pain?
wherepain_other
Specify other.
other_symp
Do you experience other symptoms?
other_symp_what
What is your other symptom?
severity_par
How is your overall health today?
firsttimeever_par
Is this the first time for you to visit this health facility ever?
quant_times_par
How many times have you visited this clinic?
firsttimeyr_par
Is this the first time for you to visit this health facility so far in this year
age_chi
How old is your child?
reasonvisit_chi
Please tell me the reason of your child's visit today?
creason_1
First visit: My child is sick/ill or has pain
creason_2
Follow-up visit: My child is sick/ill or has pain
creason_3
Vaccination
creason_4
Antenatal care(ANC)/other pregnancy-related issues
creason_5
Birth
creason_6
Post-natal care
creason_7
Pregnancy test
creason_8
Regular check-up
creason_9
I came to pick up medicine
creason_10
Other
reasonvisit_chi_other
Specify other.
symptoms_chi
When did the symptoms start?
diagnosis_chi
What was the diagnosis?
firstvisit_chi
Is this the child's first visit for this condition?
labels_cond
Does your child experience ...?
fever_chi
fever?
weakness_chi
weakness?
chills_chi
chills?
fatigue_chi
fatigue?
sweats_chi
sweats?
shaking_chi
shaking/convulsion/tremor?
diarrhea_chi
diarrhea?
vomitting_chi
vomitting?
cough_cold_chi
a cough or cold?
injury_chi
an injury?
skin_chi
skin problems?
pain_chi
pain?
other
other symptoms?
severity_chi
How is your child's overall health today?
firsttimeever_chi
Is this the first time for your child to visit this health facility ever?
quant_times_chi
How many times has your child been to this clinic?
firsttimeyr_chi
Is this the first time for your child to visit this health facility so far in TH
lengthreach
How long did it take you to reach this facility? (in minutes)
transport
What was your primary mode of transportation?
transport_other
Specify other.
costs
How much did it cost for you to travel to the health facility? (in Naira)
costs2
Please re-enter the value: How much did it cost for you to travel to the health
time_arrive
At what time did you arrive at the facility today?
waittime_min
How long did you wait in the health facility before being seen for consultation?
staffperson
Who attended to you today? (main person)
staffperson_other
Specify other.
time_doc
How long did you spend with the ${staffperson} during the consultation? (in min
paid
How much did you pay for this consultation? (in Naira)
paid2
Please re-enter this value: How much did you pay for this consultation? (in Nair
labtest
Was a laboratory test ordered today?
tests
For what was the laboratory test ordered today?
test_1
Malaria
test_2
HIV/AIDS
test_3
Blood sugar
test_4
Haemoglobin
test_5
Pregnancy-related test
test_6
Tyhoid
test_7
Urine test
test_8
Chest examination
test_9
Other
test_10
I don't know
test_11
Refuse to answer
tests_other
Specify other.
explain_bloodxray
Did the ${staffperson} explain why you need to get the test done?
testresults
Did you get any results today?
results_min
How long did you wait (in between the test and the result)?
labtestcost
How much did you pay for the lab tests? (all together in Naira)
labtestcost2
Please re-enter to confirm: How much did you pay for the lab tests? (all togethe
medicine
Did the ${staffperson} prescribe any medicine today?
explain_med
Did the ${staffperson} or pharmacist explain how you are supposed to take your
med_dispensed
Were medicines dispensed to you today?
howmuchmed
How much did the medicine cost you?
whynotmed
Why was the medicine not dispensed?
whynotmed_other
Specify other.
wheremed
Did the ${staffperson} tell you where you can receive the medicine?
insurance
Are you currently covered under a health insurance scheme such as NHIS?
totalmoney
What is the total amount of money you spent at the PHC today?
totalmoney2
Please re-enter: What is the total amount of money you spent at the PHC today?
pregnant
Are you pregnant now?
monthpreg
In what week of pregnancy are you in?
complications
Have you had any complications during your pregnancy?
visitsphc
How many times have you come to the PHC since you became pregnant? (not includin
name_providers
Can you tell us the name of the ${staffperson} that provided care for you today
sameprovider
Did this ${staffperson} care for you at this clinic at a previous visit?
wishprovider
If no which health worker did you prefer?
painc
Did the ${staffperson} ask you any questions about how the child feels or his o
historyc
Did the ${staffperson} ask you about the child's health history?
lifestylec
Did the ${staffperson} ask you about your child's lifestyle for example eating
instructionsc
What instructions did you receive about how to take care of your child's health
instruction_chi_1
I was informed about appropriate behaviors (doses for example)
instruction_chi_2
I was informed to come back for a follow up visit
instruction_chi_3
I was given a schedule for taking my medications
instruction_chi_4
None
instruction_chi_5
Other
instruction_chi_6
I don't know
instruction_chi_7
Refuse to answer
instructionsc_other
Specify other.
referspecialistc
Did the ${staffperson} refer your child to a specialist or the hospital?
pain_level
Did the ${staffperson} ask you any questions about how you feel or your pain le
history
Did the ${staffperson} ask you about your health history?
lifestyle
Did the ${staffperson} ask you about your lifestyle for example your eating hab
instructions
What instructions did you receive about how to take care of your health conditio
instruction_adu_1
I was informed about appropriate behaviors (doses for example)
instruction_adu_2
I was informed to come back for a follow up visit
instruction_adu_3
I was given a schedule for taking my medications
instruction_adu_4
None
instruction_adu_5
Other
instruction_adu_6
I don't know
instruction_adu_7
Refuse to answer
instructions_other
Specify other.
referspecialist
Did the ${staffperson} refer you to a specialist or the hospital?
friendly
Was the ${staffperson} friendly and approachable?
listen
Did the ${staffperson} listen carefully to what you said?
terms
Did the ${staffperson} use any medical terms that you did not understand?
example
EXAMPLE: Nigeria is good at football. Do you agree or disagree?
agr_strong0
Do you agree moderately or strongly?
disag_strong0
Do you disagree moderately or strongly?
labfees
The lab fees today were reasonable.
agr_strong1a
Do you agree moderately or strongly?
disag_strong1a
Do you disagree moderately or strongly?
cleanfac
This health facility is clean.
agr_strong2a
Do you agree moderately or strongly?
disag_strong2a
Do you disagree moderately or strongly?
waittime
The waiting time was appropriate
agr_strong3a
Do you agree moderately or strongly?
disag_strong3a
Do you disagree moderately or strongly?
medfees
The fees for medicines or drugs you received today were reasonable.
agr_strong4a
Do you agree moderately or strongly?
disag_strong4a
Do you disagree moderately or strongly?
respectful
The staff at this facility is courteous and respectful.
agr_strong5a
Do you agree moderately or strongly?
disag_strong5a
Do you disagree moderately or strongly?
explainingwell
The ${staffperson} did a good job of explaining your condition.
agr_strong6a
Do you agree moderately or strongly?
disag_strong6a
Do you disagree moderately or strongly?
privacy
You had enough privacy during your visit.
agr_strong7a
Do you agree moderately or strongly?
disag_strong7a
Do you disagree moderately or strongly?
regfees
The registration fees of this visit to the health facility were reasonable.
agr_strong8a
Do you agree moderately or strongly?
disag_strong8a
Do you disagree moderately or strongly?
suffi_time
The ${staffperson} spent a sufficient amount of time with you.
agr_strong9a
Do you agree moderately or strongly?
disag_strong9a
Do you disagree moderately or strongly?
hoursok
The hours this facility is open are adequate to meet your needs.
agr_strong10a
Do you agree moderately or strongly?
disag_strong10a
Do you disagree moderately or strongly?
trust
You completely trust the ${staffperson}' decisions about medical treatment in t
agr_strong11a
Do you agree moderately or strongly?
disag_strong11a
Do you disagree moderately or strongly?
labfeesn
The lab fees today were too expensive.
agr_strong1b
Do you agree moderately or strongly?
disag_strong1b
Do you disagree moderately or strongly?
cleanfacn
This health facility is dirty.
agr_strong2b
Do you agree moderately or strongly?
disag_strong2b
Do you disagree moderately or strongly?
waittimen
The waiting time was too long
agr_strong3b
Do you agree moderately or strongly?
disag_strong3b
Do you disagree moderately or strongly?
medfeesn
The fees for medicines or drugs you received today were too expensive.
agr_strong4b
Do you agree moderately or strongly?
disag_strong4b
Do you disagree moderately or strongly?
respectfuln
The staff at this facility is rude and disrespectful.
agr_strong5b
Do you agree moderately or strongly?
disag_strong5b
Do you disagree moderately or strongly?
explainingwelln
The ${staffperson} did a poor job of explaining your condition.
agr_strong6b
Do you agree moderately or strongly?
disag_strong6b
Do you disagree moderately or strongly?
privacyn
You had too little privacy during your visit.
agr_strong7b
Do you agree moderately or strongly?
disag_strong7b
Do you disagree moderately or strongly?
regfeesn
The registration fees of this visit to the health facility were too expensive.
agr_strong8b
Do you agree moderately or strongly?
disag_strong8b
Do you disagree moderately or strongly?
suffi_timen
The ${staffperson} spent too little time with you.
agr_strong9b
Do you agree moderately or strongly?
disag_strong9b
Do you disagree moderately or strongly?
hoursokn
The hours this facility is open are too short to meet your needs.
agr_strong10b
Do you agree moderately or strongly?
disag_strong10b
Do you disagree moderately or strongly?
trustn
You do not completely trust the ${staffperson} ' decisions about medical treatm
agr_strong11b
Do you agree moderately or strongly?
disag_strong11b
Do you disagree moderately or strongly?
labfees_pos
The lab fees today were reasonable.
labfees_neg
The lab fees today were too expensive.
agr_strong1
Do you agree moderately or strongly?
disag_strong1
Do you disagree moderately or strongly?
cleanfac_pos
This health facility is clean.
cleanfac_neg
This health facility is dirty.
agr_strong2
Do you agree moderately or strongly?
disag_strong2
Do you disagree moderately or strongly?
waittime_pos
The waiting time was appropriate
waittime_neg
The waiting time was too long
agr_strong3
Do you agree moderately or strongly?
disag_strong3
Do you disagree moderately or strongly?
medfees_pos
The fees for medicines or drugs you received today were reasonable.
medfees_neg
The fees for medicines or drugs you received today were too expensive.
agr_strong4
Do you agree moderately or strongly?
disag_strong4
Do you disagree moderately or strongly?
respectful_pos
The staff at this facility is courteous and respectful.
respectful_neg
The staff at this facility is rude and disrespectful.
agr_strong5
Do you agree moderately or strongly?
disag_strong5
Do you disagree moderately or strongly?
explainingwell_pos
The ${staffperson} did a good job of explaining your condition.
explainingwell_neg
The ${staffperson} did a poor job of explaining your condition.
agr_strong6
Do you agree moderately or strongly?
disag_strong6
Do you disagree moderately or strongly?
privacy_pos
You had enough privacy during your visit.
privacy_neg
You had too little privacy during your visit.
agr_strong7
Do you agree moderately or strongly?
disag_strong7
Do you disagree moderately or strongly?
regfees_pos
The registration fees of this visit to the health facility were reasonable.
regfees_neg
The registration fees of this visit to the health facility were too expensive.
agr_strong8
Do you agree moderately or strongly?
disag_strong8
Do you disagree moderately or strongly?
suffi_time_pos
The ${staffperson} spent a sufficient amount of time with you.
suffi_time_neg
The ${staffperson} spent too little time with you.
agr_strong9
Do you agree moderately or strongly?
disag_strong9
Do you disagree moderately or strongly?
hoursok_pos
The hours this facility is open are adequate to meet your needs.
hoursok_neg
The hours this facility is open are too short to meet your needs.
agr_strong10
Do you agree moderately or strongly?
disag_strong10
Do you disagree moderately or strongly?
trust_pos
You completely trust the ${staffperson}' decisions about medical treatment in t
trust_neg
You do not completely trust the ${staffperson} ' decisions about medical treatm
agr_strong11
Do you agree moderately or strongly?
disag_strong11
Do you disagree moderately or strongly?
emergency
Last time someone in your household had an emergency health problem did they co
recommend
If your neighbor had the same symptoms as you do would recommend that they come
recommendn
If your neighbour had the same symptoms as you do would you recommend that they
overall
Overall how would you rate your experience with this ${staffperson} today.
priv_clinics
Are there private health care facilities near your home or work including priva
priv_clinics_oft
How many times did you visit any private health care facility in the past year (
privever
Did you ever go to a private facility to seek care (prompt with options: traditi
last_priv
When was the last time you visited a private facility (prompt with options: trad
priv_what
What type of facility was it?
priv_what_other
Specify other.
compare
How does the care you received at that last visit at the private facility compar
compare_other
Specify other.
overallhealth
Normally how would you rate your overall health?
overallhealth_other
Specify other.
contactagain
We may want to follow up and ask a few more questions in the future. Would it be
sec_pers
In case we cannot reach you directly is there another person we could call to re
radio
Does your household have a radio?
television
Does your household have a television?
mobph
Does your household have a mobile telephone?
nonmobph
Does your household have a non-mobile telephone (landline)?
refrigerator
Does your household have a refrigerator?
canoe
Does your household have a canoe?
bicycle
Does your household have a bicycle?
Total: 364
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