| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 3 |
9.1%
|
| -5 | Refund still outstanding | 15 |
45.5%
|
| 1 | One week or less | 0 |
0%
|
| 3 | 8 |
24.2%
|
|
| 4 | 3 |
9.1%
|
|
| 6 | 1 |
3%
|
|
| 8 | 1 |
3%
|
|
| 20 | 1 |
3%
|
|
| 21 | 1 |
3%
|
|
| Sysmiss | 992 |