| Table of contents |
CONTENTS
1. INTRODUCTION 4
1.1. Background 4
1.2. Survey objectives 4
1.3. Organisation of the survey 4
1.4. Survey sample 5
1.5. Legal authority 5
2. THE IMPORTANCE OF YOUR ROLE IN THE SURVEY 5
2.1. Your role in the survey operation 5
2.2. You must not abandon your work 6
2.3. You are not to engage in any other activity during the survey period 6
2.4. No unauthorized person must help you in the work 6
2.5. Training 6
2.6. Supervision 7
3. YOUR BEHAVIOUR AS AN INTERVIEWER 7
3.1. Your behaviour is important 7
3.2. How to approach the people 7
3.3. Language of the interview 8
3.4. The dress you put on matters 8
3.5. Patience and tact are needed 8
3.6. How to deal with difficult cases 8
3.7. Things you must do: 9
3.8. Things you must not do: 9
3.9. Survey regulations 9
3.10. Conducting an interview 10
3.11. Tips for conducting interview 10
4. PRELIMINARY OPERATIONS BEFORE FIELD INTERVIEWS 11
4.1. Training programme for all interviewers 11
4.2. Documents and materials you will receive after training 11
5. CONDUCTING AN INTERVIEW 12
5.1 Introduction to interviewing 12
5.2 The approaches to enumerating enterprises/organisations 12
5.2.1 Your appearance 12
5.2.2 Interrupted interview 12
5.3 Conducting an interview 12
5.3.1 Interviewing technique 12
5.3.2 Building rapport with the respondent 12
5.4 Equipping yourself 14
5.4.1. Household 14
5.4.2. Crime 15
5.4.3. Motor vehicle theft 15
5.4.4. Burglary/attempted burglary (break and enter) 15
5.4.5. Robbery/attempted robbery 15
5.4.6. Assault 15
5.4.7. Sexual assault 16
5.4.8. Kidnapping 16
5.4.9. Consumer fraud 16
5.4.10. Weapon 16
5.4.11. Area 16
5.4.12. Livestock 16
6. PROCEDURES FOR COMPLETING THE QUESTIONNAIRE 17
6.1. Asking the questions 17
6.2. Questions requiring both description and codes 17
6.3. Other (specify) 17
6.4. Skipping 17
6.5. Arrange completed questionnaires 18
7. FILLING THE QUESTIONNAIRE 18
7.1. Introduction 18
7.2. Sections A: Interviewer's details 18
7.3. Sections B: Household identification 19
7.4. Sections C: Interviewer's observation 19
7.5. Section 1: Background information 21
7.6. Section 2: General crime 25
7.7. Section 3 - Section 9: Car theft, car hijacking, burglary, sexual offences, assaults,
kidnapping, consumer fraud, corruption and other crimes 25
8. SUPERVISION IN THE FIELD 26
8.1. Your role as a Supervisor 26
8.2. Your duties before the field work 27
8.3. What to do during field work 28 |
