World Bank Country Survey 2013

The Questionnaire consists of 8 Sections:

A. General Issues facing Moldova:
Respondents were asked to indicate whether Moldova is headed in the right direction, what they thought were the top three most important development priorities, which areas would contribute most to economic growth and better standards of living in Moldova, and which sectors should the Government prioritize in order to help reverse the migration of citizens out of Moldova.

B. Overall Attitudes toward the World Bank:
Respondents were asked to rate their familiarity with the World Bank, the Bank's effectiveness in Moldova, Bank staff preparedness, the extent to which the Bank should seek to influence the global development agenda, their agreement with various statements regarding the Bank's work, and the extent to which the Bank is an effective development partner. Respondents were also asked to indicate the sectoral areas on which it would be most productive for the Bank to focus its resources, the Bank's greatest values and greatest weaknesses in its work, the most and least effective instruments in helping to reduce poverty in Moldova, with which groups the Bank should collaborate more, and to what reasons respondents attributed failed or slow reform efforts.

C. World Bank Effectiveness and Results:
Respondents were asked to rate the extent to which the Bank's work helps achieve development results in Moldova, the extent to which the Bank meets Moldova's need for knowledge services and financial instruments, and the Bank's level of effectiveness across twenty-two development areas, such as economic growth, governance and anti corruption, job creation, and others.

D. The World Bank's Knowledge:
Respondents were asked to indicate how frequently they consult Bank knowledge/research, the areas on which the Bank should focus its research efforts, and to rate the effectiveness and quality of the Bank's knowledge/research, including how significant of a contribution it makes to development results, its technical quality, and the Bank's effectiveness at providing linkage to non-Bank expertise.

E. Working with the World Bank:
Respondents were asked to rate their level of agreement with a series of statements regarding working with the Bank, such as the World Bank's "Safeguard Policy" requirements being reasonable, the Bank imposing reasonable conditions on its lending, disbursing funds promptly, increasing Moldova's institutional capacity, and providing effective implementation support.

F. The Future Role of the World Bank in Moldova:
Respondents were asked to rate how significant a role the Bank should play in Moldova's development in the near future and to indicate what the Bank should do to make itself of greater value in Moldova.

G. Communication and Information Sharing:
Respondents were asked to indicate where they get information about economic and social development issues, how they prefer to receive information from the Bank, and their usage and evaluation of the Bank's websites. Respondents were asked about their awareness of the Bank's Access to Information policy, past information requests from the Bank, and their level of agreement that they use more data from the World Bank as a result of the Bank's Open Data policy. Respondents were also asked about their level of agreement that they know how to find information from the Bank and that the Bank is responsive to information requests.

H. Background Information:
Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the World Bank, their exposure to the Bank in Moldova, and their geographic location.