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World Bank Group Country Survey 2014

Serbia, 2013 - 2014
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Reference ID
SRB_2014_WBCS_v01_M
Producer(s)
Public Opinion Research Group
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Created on
Dec 22, 2014
Last modified
Mar 29, 2019
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Data file: serbia_cs_fy14_datafile_final

Data collected from the Serbia World Bank Opinion Survey FY 2014

Cases: 253
Variables: 375

Variables

e2
Design (appraising and planning the solutions) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges?
e3
Implementation (Executing, carrying out, monitoring and making appropriate adjustments) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges?
e4
Evaluation (assessing the impact and results) - To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving Serbia's development challenges?
e5
The World Bank Group disburses funds promptly - To what extent do you agree/disagree with the following statements?
e6
The World Bank Group effectively monitors and evaluates the projects and programs it supports - To what extent do you agree/disagree with the following statements?
e7
The World Bank Group's approvals and reviews are done in a timely fashion - To what extent do you agree/disagree with the following statements?
e8
The World Bank Group's Safeguard Policy requirements are reasonable - To what extent do you agree/disagree with the following statements?
e9
The World Bank Group's conditions on its lending are reasonable - To what extent do you agree/disagree with the following statements?
e10
The World Bank Group takes decisions quickly in Serbia - To what extent do you agree/disagree with the following statements?
e11
Working with the World Bank Group increases Serbia's institutional capacity - To what extent do you agree/disagree with the following statements?
e12
The World Bank Group ensures consistency and continuity through staff changes - To what extent do you agree/disagree with the following statements?
e13
Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group makes appropriate use of them - To what extent do you agree/disagree with the following statements?
e14
The World Bank Group provides effective implementation support (i.e., supervision of projects) - To what extent do you agree/disagree with the following statements?
e15
Which of the following best describes the way the World Bank Group operates in Serbia? (Select only ONE response)
f1_1
Provide more adequate data/knowledge/statistics/figures on Serbia's economy
f1_2
Collaborate more effectively with Government clients (e.g., national, state, local)
f1_3
Offer more innovative financial products
f1_4
Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms)
f1_5
Reach out more to groups outside of Government
f1_6
Improve the quality of its experts as related to Serbia's specific challenges
f1_7
Offer more innovative knowledge services
f1_8
Ensure greater selectivity in its work
f1_9
Increase the level of capacity development in the country
f1_10
Reduce the complexity of obtaining World Bank Group financing
f1_11
Work faster
f1_12
Other (please specify)
f2
When considering the combination of services that the World Bank Group offers in Serbia, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Serbia? (Select only ON
g1_1
Local newspapers
g1_2
International newspapers
g1_3
Local radio
g1_4
International radio
g1_5
Local television
g1_6
International television
g1_7
Periodicals
g1_8
Internet
g1_9
Social media (e.g., Facebook, Twitter, Youtube, Flickr)
g1_10
Blogs
g1_11
Mobile phones
g1_12
Instant messaging
g1_13
Other (please specify)
g2_1
Blogs
g2_2
Direct contact with World Bank Group (i.e., face to face meetings/discussions)
g2_3
e-Newsletters
g2_4
World Bank Group's seminars/workshops/conferences
g2_5
World Bank Group's publications and other written materials
g2_6
Mobile phones
g2_7
Social media (e.g., Facebook, Twitter, Youtube, Flickr)
g2_8
World Bank Group's website
g2_9
Other (please specify)
g3
Are you aware of the World Bank Group's Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions?
g4
Have you requested information from the World Bank Group on its activities in the past year?
g5
Were you able to obtain this information?
g6
Do you have access to the Internet?
g7
Do you use/have you used the World Bank Group website?
g8
Which do you primarily use? (Select only ONE response)
g9
I use/consult World Bank Group's data more often than I did a few years ago - Please rate how much you agree with the following statements
g10
I find the World Bank Group's websites easy to navigate. (Only answer if you have used a World Bank Group website) - Please rate how much you agree with the following statements
g11
I find the information on the World Bank Group's websites useful. (Only answer if you have used a World Bank Group website) - Please rate how much you agree with the following statements
g12
The World Bank Group's social media channels (e.g., Facebook, Twitter, Youtube, Flickr) are valuable sources of information about the institution - Please rate how much you agree with the following statements
g13
When I need information from the World Bank Group I know how to find it (e.g., whom to call, where to reach them, etc.) - Please rate how much you agree with the following statements
g14
The World Bank Group is responsive to my information requests and inquiries - Please rate how much you agree with the following statements
h1
Which of the following best describes your current position? (Select only ONE response)
h2
Please identify the primary specialization of your work. (Select only ONE response)
h3a
Currently, do you professionally collaborate/work with the World Bank Group in your country?
h3b
Have you professionally collaborated/worked with the World Bank Group during the past five years?
h3c
Which of the following best describes your position, when you collaborated/worked with the World Bank Group in the past? (Select only ONE response)
h4_1
The World Bank (IBRD/IDA)
h4_2
The International Finance Corporation (IFC)
h4_3
The Multilateral Investment Guarantee Agency (MIGA)
h5_1
Observer (i.e., follow in media, discuss in informal conversations, etc.)
h5_2
Use World Bank Group reports/data
h5_3
Engage in World Bank Group related/sponsored events/activities
h5_4
Collaborate as part of my professional duties
h5_5
Use World Bank Group website for information, data, research, etc
h6
Which best represents your geographic location?
Total: 375
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