| Value | Category | Cases | |
|---|---|---|---|
| 1 | Non-Availability of the Service | 300 | 
                                    
                                    16.5%
                                 | 
| 2 | Inadequate Services Provided | 567 | 
                                    
                                    31.2%
                                 | 
| 3 | Ignorance | 263 | 
                                    
                                    14.5%
                                 | 
| 4 | Does Not Yield Any Results | 80 | 
                                    
                                    4.4%
                                 | 
| 5 | Other Specify | 607 | 
                                    
                                    33.4%
                                 | 
| Sysmiss | 2013 |