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World Bank Group Country Survey 2018

Croatia, 2018
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Reference ID
HRV_2018_WBCS_v01_M
Producer(s)
Public Opinion Research Group
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Created on
Dec 05, 2019
Last modified
Dec 05, 2019
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Data file: croatia_cos_fy18_datafile_final_

Data collected using the 2018 Croatia World Bank Group Country Survey questionnaire (FY18).

The data contains information on:
- General Issues Facing Croatia;
- Overall attitudes toward the World Bank Group;
- World Bank Group's effectiveness and results;
- The World Bank Group's knowledge work and activities (i.e., Analysis, studies, research, data, reports, conferences);
- Working with the World Bank Group;
- The future role of the World Bank Group in Croatia;
- Communication and information sharing; and
- Background information.

Cases: 143
Variables: 306

Variables

id
id
a1
In general, would you say that Croatia is headed in ... ?
a2_1
Water and sanitation
a2_2
Pollution
a2_3
Job creation/employment
a2_4
Health
a2_5
Financial markets
a2_6
Social protection
a2_7
Gender equity
a2_8
Private sector development/business environment
a2_9
Education
a2_10
Public sector governance/reform
a2_11
Global/regional integration
a2_12
Convergence with income levels of the European Union (EU)
a2_13
Urban development
a2_14
Energy
a2_15
Economic growth
a2_16
Disaster risk management
a2_17
Equality of opportunity
a2_18
Negative demographic trends
a2_19
Information and communications technology
a2_20
Transport
a2_21
Agriculture and rural development
a2_22
Trade and exports
a2_23
Environmental sustainability and protection
a2_24
Natural resource management (renewable and non-renewable)
a2_25
Climate change
a2_26
Poverty reduction
a2_27
Judiciary reform/anti-corruption
a2_28
Regional disparities
a3_1
Social protection
a3_2
Agriculture and rural development
a3_3
Trade and exports
a3_4
Environmental sustainability and protection
a3_5
Climate change
a3_6
Transport
a3_7
Energy
a3_8
Economic growth
a3_9
Disaster risk management
a3_10
Equality of opportunity
a3_11
Negative demographic trends
a3_12
Information and communications technology
a3_13
Judiciary reform/anti-corruption
a3_14
Regional disparities
a3_15
Public sector governance/reform
a3_16
Gender equity
a3_17
Private sector development/business environment
a3_18
Education
a3_19
Global/regional integration
a3_20
Convergence with income levels of the European Union (EU)
a3_21
Urban development
a3_22
Water and sanitation
a3_23
Pollution
a3_24
Job creation/employment
a3_25
Health
a3_26
Financial markets
a3_27
Natural resource management (renewable and non-renewable)
a4_1
Greater access to micro-finance for the poor
a4_2
Greater voice and participation for citizens to help ensure greater accountability
a4_3
Greater social inclusion of marginalized groups
a4_4
Education and training that better ensure job opportunity
a4_5
Better quality public services
a4_6
Better accountability of public servants
a4_7
Better employment opportunities for young people
a4_8
Better employment opportunities for women
a4_9
Better care for the growing elderly population
a4_10
Greater access to health and nutrition for citizens
a4_11
Better entrepreneurial opportunities
a4_12
A growing middle class
a4_13
Better opportunity for the poor who live in rural areas
a4_14
Better opportunity for the poor who live in urban areas
a4_15
Consistent economic growth
a4_16
More reliable social safety net
a4_17
Other
b1
How familiar are you with the work of the World Bank Group in Croatia?
b2
Overall, please rate your impression of the World Bank Group's effectiveness in Croatia.
b3
To what extent do you believe the World Bank Group's staff is well prepared to help Croatia solve its most complicated development challenges?
b4_1
Gender equity
b4_2
Private sector development/business environment
b4_3
Education
b4_4
Public sector governance/reform
b4_5
Energy
b4_6
Water and sanitation
b4_7
Pollution
b4_8
Job creation/employment
b4_9
Health
b4_10
Financial markets
b4_11
Social protection
b4_12
Global/regional integration
b4_13
Convergence with income levels of the European Union (EU)
b4_14
Urban development
b4_15
Agriculture and rural development
b4_16
Trade and exports
b4_17
Environmental sustainability and protection
b4_18
Natural resource management (renewable and non-renewable)
b4_19
Regional disparities
b4_20
Economic growth
b4_21
Disaster risk management
b4_22
Equality of opportunity
b4_23
Negative demographic trends
b4_24
Information and communications technology
b4_25
Transport
b4_26
Climate change
b4_27
Poverty reduction
b4_28
Judiciary reform/anti-corruption
b5a_1
Bringing together different groups of stakeholders
b5a_2
Capacity development related to World Bank Group supported projects
b5a_3
Technical assistance
b5a_4
Policy advice, studies, analyses
b5a_5
Financial resources
b5a_6
Data and statistics
b5a_7
Promoting knowledge sharing
b5a_8
Implementation support
b5a_9
Mobilizing third party financial resources
b5a_10
Coordination with the European Commission and international partners
b5a_11
Other
b5b_1
Bringing together different groups of stakeholders
b5b_2
Capacity development related to World Bank Group supported projects
b5b_3
Technical assistance
b5b_4
Policy advice, studies, analyses
b5b_5
Financial resources
b5b_6
Data and statistics
b5b_7
Promoting knowledge sharing
b5b_8
Implementation support
b5b_9
Mobilizing third party financial resources
b5b_10
Coordination with the European Commission and international partners
b5b_11
Other
b6_1
Arrogant in its approach
b6_2
Inadequate World Bank Group's staffing in Croatia
b6_3
The credibility of its knowledge/data
b6_4
Not willing to honestly criticize policies and reform efforts in the country
b6_5
Staff too inaccessible
b6_6
Not collaborating enough with private sector
b6_7
Not adequately collaborating with organizations such as bilaterals, multilaterals, trust funds, UN agencies
b6_8
Not aligned with country priorities
b6_9
Not adequately sensitive to political/social realities in Croatia
b6_10
Not exploring alternative policy options
b6_11
Not sufficiently focused on results
b6_12
Not in it for the long term
b6_13
Its advice and strategies do not lend themselves to practical problem solving
b6_14
Not collaborating enough with civil society
b6_15
Not enough public disclosure of its work
b6_16
Too influenced by developed countries
b6_17
World Bank Group's processes too slow
b6_18
World Bank Group's processes too complex
b6_19
Other
b6_20
Don't know
b7
To what extent do you believe that the World Bank Group's work and support help the poorest in Croatia?
b8_1
Investment projects
b8_2
Policy based loans/state budget support
b8_3
Financing for programs (results oriented)
b8_4
Trust funds and grants
b8_5
MIGA guarantees
b8_6
IFC investment services
b8_7
IFC advisory services
b9_1
Private sector
b9_2
Local government
b9_3
Beneficiaries
b9_4
Youth/university groups
b9_5
European Commission and international financial institutions
b9_6
NGOs/Community Based Organizations
b9_7
Foundations
b9_8
Media
b9_9
Academia/think tanks/research institutes
b9_10
Parliament
b9_11
Other
b9_12
Don't know
b10
Overall the World Bank Group currently plays a relevant role in development in Croatia
b11
The World Bank Group's work is aligned with what I consider the development priorities for Croatia
b12
Responsiveness to needs
b13
Flexibility (in terms of the institution's products and services)
b14
Flexibility (in terms of changing country circumstances)
b15
Being inclusive
b16
Openness (sharing data and other information)
b17
Collaboration with the Government
b18
The speed in which it gets things accomplished on the ground
b19
Helping to bring discipline/effective supervision to implementation of investment projects
b20
Collaboration with civil society
b21
Staff accessibility
b22
Collaboration with the European Commission and other development partners
b23
Collaboration with the private sector
b24
Straightforwardness and honesty
b25
Treating clients and stakeholders in Croatia with respect
b26
Being a long-term partner
b27_1
Poor coordination within the Government
b27_2
There is an inadequate level of private sector participation and support
b27_3
Poor coordination with the European Commission and international partners
b27_4
The World Bank Group is not sensitive enough to political/social realities on the ground
b27_5
Lack of/inadequate levels of capacity in Government
b27_6
There is not an adequate level of citizen/civil society participation
b27_7
Corruption
b27_8
Poor coordination within the World Bank Group
b27_9
The World Bank Group does not provide the government with consistent support throughout the reform effort
b27_10
Political pressures and obstacles
b27_11
Reforms are not well thought out in light of country challenges
b27_12
Other
c1_1
Gender
c1_2
The impact of climate change
c2_1
Social protection
c2_2
Gender equity
c2_3
Private sector development/business environment
c2_4
Education
c2_5
Public sector governance/reform
c2_6
Convergence with income levels of the European Union (EU)
c2_7
Urban development
c2_8
Energy
c2_9
Water and sanitation
c2_10
Pollution
c2_11
Job creation/employment
c2_12
Health
c2_13
Transport
c2_14
Agriculture and rural development
c2_15
Trade and exports
c2_16
Environmental sustainability and protection
c2_17
Natural resource management (renewable and non-renewable)
c2_18
Poverty reduction
c2_19
Judiciary reform/anti-corruption
c2_20
Regional disparities
c2_21
Economic growth
c2_22
Disaster risk management
c2_23
Equality of opportunity
c3
To what extent does the World Bank Group's work help to achieve development results in Croatia?
c4
The World Bank Group's financial instruments meet the needs of Croatia
c5
The World Bank Group meets Croatia's needs for knowledge services
c6
How effectively does the World Bank Group help Croatia to mobilize finance for development from private sector sources?
c7
To what extent do you believe that Croatia received value for money from the World Bank Group's Reimbursable Advisory Services (RAS)?
d1
How frequently do you consult World Bank Group's knowledge work and activities in the work you do?
d2
Are timely
d3
Include appropriate level of stakeholder involvement during preparation
d4
Lead to practical solutions
d5
Are accessible (well written and easy to understand)
d6
Are source of relevant information on global good practices
d7
Are adequately disseminated
d8
Are translated enough into local language
d9
Are adaptable to Croatia's specific development challenges and country circumstances
d10
Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country?
d11
Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities?
e1
The World Bank Group disburses funds promptly
e2
The World Bank Group effectively monitors and evaluates the projects and programs it supports
e3
The World Bank Group's approvals and reviews are done in a timely fashion
e4
The World Bank Group's "Safeguard Policy" requirements are reasonable
e5
The World Bank Group's conditions on its lending are reasonable
e6
The World Bank Group takes decisions quickly in Croatia
e7
Working with the World Bank Group increases Croatia's institutional capacity
e8
Where country systems are adequate, the World Bank Group makes appropriate use of them
f1_1
Ensure greater selectivity in its work
f1_2
Provide more adequate data/knowledge/statistics/figures on Croatia's economy
f1_3
Improve the competitiveness of its financing compared to markets
f1_4
Work more with civil society and beneficiary representatives
f1_5
Increase the level of capacity development in the country
f1_6
Leverage the private sector more
f1_7
Improve the quality of its experts as related to Croatia's specific challenges
f1_8
Work more with private sector
f1_9
Offer more innovative knowledge services
f1_10
Collaborate more effectively with Government clients
f1_11
Work faster
f1_12
Reduce the complexity of obtaining World Bank Group financing
f1_13
Increase availability of Reimbursable Advisory Services (RAS)
f1_14
Help to bring discipline/effective supervision to implementation of World Bank Group projects
f1_15
Collaborate more effectively with organizations such as bilaterals, multilaterals, trust funds, UN agencies
f1_16
Offer more innovative financial products
f1_17
Other
f2
When considering the combination of services that the World Bank Group offers in Croatia, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Croatia?
g1_1
Local radio
g1_2
International radio
g1_3
Social media
g1_4
International newspapers
g1_5
Local television
g1_6
Internet
g1_7
Periodicals
g1_8
International television
g1_9
Local newspapers
g1_10
Other
g2_1
World Bank Group's publications and other written materials
g2_2
e-Newsletters
g2_3
World Bank Group's seminars/workshops/conferences
g2_4
Mobile phones
g2_5
Direct contact with World Bank Group
g2_6
World Bank Group's website
g2_7
Social media
g2_8
Other
g3
Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions?
g4
Do you have reliable access to the Internet?
g5
Do you use/have you used the World Bank Group website?
g6
Do you currently consult the World Bank Group social media sites?
g7
How frequently do you consult the World Bank Group's website and/or social media channels for information/knowledge that you can use in your work?
g8
I find the World Bank Group's websites easy to navigate
g9
I find the information on the World Bank Group's websites useful
g10
The World Bank Group's social media channels are valuable sources of information about the institution
h1
Which of the following best describes your current position?
h2
Please identify the primary specialization of your work.
h3
Currently, do you professionally collaborate/work with the World Bank Group (IBRD, IFC, or MIGA) in your country?
h4
Which of the following agencies of the World Bank Group do you primarily engage with in Croatia?
h5
Do your projects involve both the World Bank and the IFC?
h6
If yes, what was your view of how the two institutions work together in Croatia?
h7_1
Observer
h7_2
Use World Bank Group reports/data
h7_3
Engage in World Bank Group related/sponsored events/activities
h7_4
Collaborate as part of my professional duties
h7_5
Use World Bank Group website for information, data, research, etc.
Total: 306
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