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Client Feedback Survey 2003

Ghana, 2003
Reference ID
GHA_2003_CFS_v01_M
Producer(s)
World Bank
Metadata
DDI/XML JSON
Created on
Nov 15, 2011
Last modified
Mar 29, 2019
Page views
10753
Downloads
763

Data file: Ghana_CS_2003

Cases: 138
Variables: 176

Variables

id
bg1#
bg1. Which of the following best describes your current position?
bg2#
bg2. Please identify the primary specialization of your work.
bg3
bg3. Gender
bg4#
bg4. How familiar are you with the work of the World Bank on a scale of 1-10
bg5#
bg5. How long have you been involved with (or a close observer of) the World Banks activities?
q1
Q1. Overall, please rate how favorable your impression of the World Bank's effectiveness is in Ghana
q2
Q2. In broad terms of economic and social development, what is the greatest value brought to your country by the World Bank?
q3
Q3. What is the second greatest value brought to your country by the World Bank?
q4
Q4. Overall the Bank currently plays a relevant role in development in Ghana
q5
Q5. The Bank's work is aligned with what I consider the development priorities for this country
q6
Q6. The Bank's work reflects its own mission of poverty alleviation
q7
Q7. The World Bank recommends programs and strategies that are realistic for Ghana
q8
Q8. The World Bank treats clients and stakeholders in Ghana with respect
q9
Q9. The World Bank collaborates well with other donors here
q10
Q10. Overall I like to work/interact with Bank staff
q11
Q11. It's costly and time consuming to work with the Bank
q12
Q12. The Bank is an effective catalyst for dialogue on issues related to poverty
q13
Q13. In general, the Bank recommends strategies that are sustainable over time
q14
Q14. In general, the Bank is seen as a trustworthy partner in development
q15a
Q15a. Helping to reduce poverty
q15b
Q15b. Helping to reduce poverty
q16a
Q16a. Helping Government to frame an effective poverty reduction strategy
q16b
Q16b. Helping Government to frame an effective poverty reduction strategy
q17a
Q17a. Helping to bring about economic growth
q17b
Q17b. Helping to bring about economic growth
q18a
Q18a. Encouraging greater transparency in governance
q18b
Q18b. Encouraging greater transparency in governance
q19a
Q19a. Helping to reduce external debt (through the HIPC program)
q19b
Q19b. Helping to reduce external debt (through the HIPC program)
q20a
Q20a. Helping to strengthen the private sector
q20b
Q20b. Helping to strengthen the private sector
q21a
Q21a. Helping to strengthen the financial system
q21b
Q21b. Helping to strengthen the financial system
q22a
Q22a. Helping to strengthen the regulatory framework
q22b
Q22b. Helping to strengthen the regulatory framework
q23a
Q23a. Helping to strengthen the judicial system
q23b
Q23b. Helping to strengthen the judicial system
q24a
Q24a. Helping to strengthen the public sector
q24b
Q24b. Helping to strengthen the public sector
q25a
Q25a. Helping to strengthen the education sector
q25b
Q25b. Helping to strengthen the education sector
q26a
Q26a. Helping to strengthen the health sector
q26b
Q26b. Helping to strengthen the health sector
q27a
Q27a. Helping to strengthen rural development
q27b
Q27b. Helping to strengthen rural development
q28a
Q28a. Helping to empower communities (to participate in their own development)
q28b
Q28b. Helping to empower communities (to participate in their own development)
q29a
Q29a. Helping to empwer the poor (to participate in their own development)
q29b
Q29b. Helping to empwer the poor (to participate in their own development)
q30a
Q30a. Helping to "close the digital divide" (vis-a-vis increasing the integration of bring information technology into the lives of people) with its programs and strategies
q30b
Q30b. Helping to "close the digital divide" (vis-a-vis increasing the integration of bring information technology into the lives of people) with its programs and strategies
q31a
Q31a. Ensuring that attention is paid to the environmental impact (the physical environment -- land, water, air) of Bank programs and strategies
q31b
Q31b. Ensuring that attention is paid to the environmental impact (the physical environment -- land, water, air) of Bank programs and strategies
q32a
Q32a. Ensuring that attention is paid to gender disparities
q32b
Q32b. Ensuring that attention is paid to gender disparities
q33
Q33. Technical competence
q34
Q34. Producing "knowledge" that is useful
q35
Q35. Making the results of studies, analyses and advice readily available
q36
Q36. Sharing knowledge about international best practices
q37
Q37. Ability to adapt its knowledge to your country's needs
q38
Q38. Providing sound economic advice
q39
Q39. Being accessible
q40
Q40. Straightforwardness in its dealings with you
q41
Q41. Maintaining consistent messages
q42
Q42. Providing sound policy advice
q43
Q43. Including local communities (beneficiaries) in the development of strategies
q44
Q44. Including civil society (NGOs, religious groups, interest groups) in the development of strategies
q45
Q45. Including local project experts in the development of strategies
q46
Q46. Goving appropriate priority to poverty reduction
q47
Q47. Working in a participatory way with the Government
q48
Q48. Lending in a way that promotes effective development
q49a
Q49a. Further developing the education system
q49b
Q49b. Communicable disease
q49c
Q49c. Political problems
q49d
Q49d. Government effectiveness
q49e
Q49e. Weal institutions
q49f
Q49f. Lack of leadership
q49g
Q49g. Crime/violence
q49h
Q49h. The economy
q49i
Q49i. Corruption
q49j
Q49j. Poverty
q49k
Q49k. Lack of respect for law and legislation
q49l
Q49l. Social problems
q49m
Q49m. Low incomes
q49n
Q49n. Employment/income generating opportunities
q49o
Q49o. Security
q49p
Q49p. Access to health services
q49q
Q49q. Mobilizing the private sector
q49r
Q49r. Regional economic disparities within Ghana
q49s
Q49s. Positioning Ghana for regional integration in West Africa
q49t
Q49t. Small and medium enterprise (SME) development
q51
Q51. ON a scale of 1-10, 1 meaning extremely pessimistic, 10 meaning extremely optimistic, please indicate your perspective on the future of the next generation in Ghana
q52a
Q52a. Taking account of country realities
q52b
Q52b. Taking account of country realities
q53a
Q53a. Involving the participation of beneficiaries
q53b
Q53b. Involving the participation of beneficiaries
q54a
Q54a. Involving local specialists
q54b
Q54b. Involving local specialists
q55a
Q55a. Ensuring full government ownership and leadership of the design process
q55b
Q55b. Ensuring full government ownership and leadership of the design process
q56a
Q56a. Establishing the conditions for long-term sustainability
q56b
Q56b. Establishing the conditions for long-term sustainability
q57a
Q57a. Helping to strengthen institutional capacity
q57b
Q57b. Helping to strengthen institutional capacity
q58a
Q58a. Contributing to smooth teamwork among external donors and Ghanaian counterparts
q58b
Q58b. Contributing to smooth teamwork among external donors and Ghanaian counterparts
q59a
Q59a. Being flexible to adjust to changing country circumstances
q59b
Q59b. Being flexible to adjust to changing country circumstances
q60a
Q60a. Being flexible to adjust to changing project/program circumstances
q60b
Q60b. Being flexible to adjust to changing project/program circumstances
q61a
Q61a. Disbursing funds promptly
q61b
Q61b. Disbursing funds promptly
q62a
Q62a. Working efficiently
q62b
Q62b. Working efficiently
q63a
Q63a. Effectively monitoring and evaluating its projects and programs
q63b
Q63b. Effectively monitoring and evaluating its projects and programs
q64a
Q64a. Collaborating with partners in Government on Bank-sponsored projects and programs in Ghana
q64b
Q64b. Collaborating with partners in Government on Bank-sponsored projects and programs in Ghana
q65a
Q65a. Safeguarding against corruption in projects/programs that it funds with its procurement rules
q65b
Q65b. Safeguarding against corruption in projects/programs that it funds with its procurement rules
q66a
Q66a. Staying involved in projects for as long as is necessary to ensure results
q66b
Q66b. Staying involved in projects for as long as is necessary to ensure results
q67a
Q67a. Helping to build capacity at the community level
q67b
Q67b. Helping to build capacity at the community level
q68a
Q68a. Informing Ghanaians about World Bank projects and programs
q68b
Q68b. Informing Ghanaians about World Bank projects and programs
q69a
Q69a. Treating Government officials as equal partners in developing strategies for Ghana
q69b
Q69b. Treating Government officials as equal partners in developing strategies for Ghana
q70a
Q70a. Appropriately adapting the use of procurement rules to programmatic lending
q70b
Q70b. Appropriately adapting the use of procurement rules to programmatic lending
q71a
Q71a. Being more flexible than in project lending in allocation of resources to different components of the sector program
q71b
Q71b. Being more flexible than in project lending in allocation of resources to different components of the sector program
q72a
Q72a. Getting the program to implementation quickly enough for Ghana's needs
q72b
Q72b. Getting the program to implementation quickly enough for Ghana's needs
q73a
Q73a. Supporting Government program managers in resolving implementation problems
q73b
Q73b. Supporting Government program managers in resolving implementation problems
q74a
Q74a. Enforcing transparency in implementation
q74b
Q74b. Enforcing transparency in implementation
q75
Q75. The Government supports and takes responsibility for implementating Bank supported programs and projects in Ghana
q76
Q76. The Bank's procurement requirements hinder efficient project implementation
q77
Q77. Different procurement requirements among donors are likely to pose a problem for programming lending
role1a
role1a. being able to deal with matters locally, without having refer to headquarters
role1b
role1b. being able to deal with matters locally, without having refer to headquarters
role2a
role2a. improving understanding of the Bank's role and program of assistance to Ghana
role2b
role2b. improving understanding of the Bank's role and program of assistance to Ghana
role3a
role3a. explaining Bank policies and procedures
role3b
role3b. explaining Bank policies and procedures
role4a
role4a. communicating with diverse groups in the country affected by the Bank program
role4b
role4b. communicating with diverse groups in the country affected by the Bank program
role5a
role5a. helping to build expertise among local development specialists
role5b
role5b. helping to build expertise among local development specialists
role6a
role6a. responding quickly to requests
role6b
role6b. responding quickly to requests
role7a
role7a. helping to make project implementation efficient
role7b
role7b. helping to make project implementation efficient
role8a
role8a. providing flexibility when standard Bank procedures do not fit the country situation
role8b
role8b. providing flexibility when standard Bank procedures do not fit the country situation
role9a
role9a. helping to disseminate development knowledge and best practice
role9b
role9b. helping to disseminate development knowledge and best practice
donor1a
donor1a. helping attract project co-financing from other donors
donor1b
donor1b. helping attract project co-financing from other donors
donor2a
donor2a. helping to harmonize the policies and procedures of donors collaborating on programs of support
donor2b
donor2b. helping to harmonize the policies and procedures of donors collaborating on programs of support
donor3a
donor3a. helping to reduce the duplication of donor efforts
donor3b
donor3b. helping to reduce the duplication of donor efforts
donor4a
donor4a. helping strengthen the Government's donor management capacity
donor4b
donor4b. helping strengthen the Government's donor management capacity
donor5a
donor5a. using consultative groups to advance donor support for Ghana's development agenda
donor5b
donor5b. using consultative groups to advance donor support for Ghana's development agenda
donor6a
donor6a. helping ensure that donors deliver on their CG commitments
donor6b
donor6b. helping ensure that donors deliver on their CG commitments
other1
other1. The World Bank works well with civil society
other2
other2. The World Bank works in partnership with the Government
other3
other3. The World Bank is ready to learn from its partners (e.g. Government, other donors, NGOs, think-tanks, academia)
other4
other4. The World Bank works well with the media
Total: 176
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