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World Bank Group Country Survey 2017

Bosnia and Herzegovina, 2017
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Reference ID
BIH_2017_WBCS_v01_M
Producer(s)
Public Opinion Research Group
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Created on
Sep 19, 2018
Last modified
Sep 19, 2018
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Data file: bosnia_and_herzegovina_cos_fy17_final_

The file contains information about the variables on:
- Section A: General Issues Facing Bosnia and Herzegovina;
- Section B: Overall attitudes toward the World Bank Group;
- Section C: World Bank Group's effectiveness and results;
- Section D: The World Bank Group's knowledge work and activities (i.e., Analysis, studies, research, data, reports, conferences);
- Section E: Working with the World Bank Group;
- Section F: The future role of the World Bank Group in Bosnia and Herzegovina;
- Section G: Communication and information sharing; and
- Section H: Background information.

Cases: 98
Variables: 322

Variables

id
id
a1
In general would you say that Bosnia and Herzegovina is headed in ... ?
a2_1
Climate change
a2_2
Gender equity
a2_3
Private sector development
a2_4
Education
a2_5
Public sector governance/reform
a2_6
European integration
a2_7
Urban development
a2_8
Energy
a2_9
Water and sanitation
a2_10
Reducing pollution
a2_11
Job creation/employment
a2_12
Health
a2_13
Financial markets
a2_14
Transport
a2_15
Agriculture and rural development
a2_16
Trade and exports
a2_17
Reducing crime and violence
a2_18
Natural resource management
a2_19
Social protection
a2_20
Poverty reduction
a2_21
Fighting corruption
a2_22
Judiciary reform
a2_23
Economic growth
a2_24
Disaster risk management
a2_25
Equality of opportunity
a2_26
Information and communications technology
a3_1
Economic growth
a3_2
Disaster risk management
a3_3
Equality of opportunity
a3_4
Information and communications technology
a3_5
Social protection
a3_6
Health
a3_7
Trade and exports
a3_8
Reducing crime and violence
a3_9
Climate change
a3_10
Transport
a3_11
Energy
a3_12
Fighting corruption
a3_13
Judiciary reform
a3_14
Water and sanitation
a3_15
Reducing pollution
a3_16
Job creation/employment
a3_17
Agriculture and rural development
a3_18
Financial markets
a3_19
Public sector governance/reform
a3_20
Gender equity
a3_21
Private sector development
a3_22
Education
a3_23
European integration
a3_24
Urban development
a3_25
Natural resource management
a4_1
Greater access to health and nutrition for citizens
a4_2
Better quality public services
a4_3
A growing middle class
a4_4
Better opportunity for the poor who live in rural areas
a4_5
Better opportunity for the poor who live in urban areas
a4_6
Consistent economic growth
a4_7
Political stability
a4_8
More reliable social safety net
a4_9
Greater access to micro-finance for the poor
a4_10
Greater voice and participation for citizens to help ensure greater accountability
a4_11
Education and training that better ensure job opportunity
a4_12
Better entrepreneurial opportunities
a4_13
Better employment opportunities for young people
a4_14
Better employment opportunities for women
a4_15
Other
a5
Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Bosnia and Herzegovina?
a6
In your view, is climate change a very serious problem, somewhat serious, not too serious, or not a problem in your country?
a7
In your view, is early childhood development (i.e. nutrition, growth, care, and education) a very important, moderately important, slightly important, or not an important development priority in Bosnia and Herzegovina?
b1
How familiar are you with the work of the World Bank Group in Bosnia and Herzegovina?
b2
Overall, please rate your impression of the World Bank Group's effectiveness in Bosnia and Herzegovina.
b3
To what extent do you believe the World Bank Group's staff is well prepared (e.g., skills and knowledge) to help Bosnia and Herzegovina solve its most complicated development challenges?
b4_1
Economic growth
b4_2
Water and sanitation
b4_3
Reducing pollution
b4_4
Job creation/employment
b4_5
Health
b4_6
Financial markets
b4_7
Social protection
b4_8
Gender equity
b4_9
Private sector development
b4_10
Education
b4_11
Public sector governance/reform
b4_12
European integration
b4_13
Urban development
b4_14
Judiciary reform
b4_15
Energy
b4_16
Disaster risk management
b4_17
Equality of opportunity
b4_18
Information and communications technology
b4_19
Transport
b4_20
Agriculture and rural development
b4_21
Trade and exports
b4_22
Reducing crime and violence
b4_23
Natural resource management
b4_24
Climate change
b4_25
Poverty reduction
b4_26
Fighting corruption
b5a_1
Bringing together different groups of stakeholders
b5a_2
Capacity development related to World Bank Group supported projects
b5a_3
Stand-alone technical assistance (system oriented)
b5a_4
Policy advice, studies, analyses
b5a_5
Financial resources
b5a_6
Data and statistics
b5a_7
Promoting knowledge sharing
b5a_8
Implementation support
b5a_9
Mobilizing third party financial resources
b5a_10
Donor coordination
b5a_11
Other
b5b_1
Bringing together different groups of stakeholders
b5b_2
Capacity development related to World Bank Group supported projects
b5b_3
Stand-alone technical assistance (system oriented)
b5b_4
Policy advice, studies, analyses
b5b_5
Financial resources
b5b_6
Data and statistics
b5b_7
Promoting knowledge sharing
b5b_8
Implementation support
b5b_9
Mobilizing third party financial resources
b5b_10
Donor coordination
b5b_11
Other
b6_1
Not aligned with country priorities
b6_2
Not willing to honestly criticize policies and reform efforts in the country
b6_3
Staff too inaccessible
b6_4
World Bank Group's processes too slow
b6_5
Not aligned with other development partners'work
b6_6
World Bank Group's processes too complex
b6_7
Not adequately sensitive to political/social realities in Bosnia and Herzegovina
b6_8
Too influenced by developed countries
b6_9
Not exploring alternative policy options
b6_10
Not collaborating enough with stakeholders outside the Government
b6_11
Its advice and strategies do not lend themselves to practical problem solving
b6_12
Not enough public disclosure of its work
b6_13
Arrogant in its approach
b6_14
The credibility of its knowledge/data
b6_15
Other
b6_16
Don't know
b7
To what extent do you believe that the World Bank Group's work and support help the poorest in Bosnia and Herzegovina?
b8_1
Investment Project Financing
b8_2
Development Policy Financing
b8_3
Program-for-Results Financing
b8_4
Trust funds and grants
b8_5
Guarantees
b8_6
IFC Investment Services
b8_7
IFC Advisory Services
b9_1
Beneficiaries
b9_2
Youth/university groups
b9_3
Private sector
b9_4
Local government
b9_5
Donor community
b9_6
NGOs/Community Based Organizations
b9_7
Academia/think tanks/research institutes
b9_8
Parliament
b9_9
Foundations
b9_10
Media
b9_11
Other
b9_12
Don't know
b10
Overall the World Bank Group currently plays a relevant role in development in Bosnia and Herzegovina
b11
The World Bank Group's work is aligned with what I consider the development priorities for Bosnia and Herzegovina
b12
Responsiveness to needs
b13
Flexibility (in terms of the institution's products and services)
b14
Flexibility (in terms of changing country circumstances)
b15
Being inclusive
b16
Openness (sharing data and other information)
b17
Collaboration with the Government
b18
The speed in which it gets things accomplished on the ground
b19
Helping to bring discipline/effective supervision to implementation of investment projects
b20
Collaboration with civil society
b21
Staff accessibility
b22
Collaboration with other development partners
b23
Collaboration with the private sector
b24
Straightforwardness and honesty
b25
Treating clients and stakeholders in Bosnia and Herzegovina with respect
b26
Being a long-term partner
b27_1
Lack of/inadequate levels of capacity in Government
b27_2
Political pressures and obstacles
b27_3
Reforms are not well thought out in light of country challenges
b27_4
Poor coordination within the Government
b27_5
The Government works inefficiently
b27_6
Poor coordination among development partners
b27_7
The World Bank Group is not sensitive enough to political/social realities on the ground
b27_8
The World Bank Group does not do adequate follow through/follow-up
b27_9
There is not an adequate level of citizen/civil society participation
b27_10
The World Bank Group works too slowly
b27_11
Poor coordination within the World Bank Group
b27_12
Other
c1_1
Social protection
c1_2
Gender equity
c1_3
Private sector development
c1_4
Education
c1_5
Public sector governance/reform
c1_6
European integration
c1_7
Urban development
c1_8
Energy
c1_9
Water and sanitation
c1_10
Reducing pollution
c1_11
Job creation/employment
c1_12
Health
c1_13
Financial markets
c1_14
Transport
c1_15
Agriculture and rural development
c1_16
Trade and exports
c1_17
Reducing crime and violence
c1_18
Natural resource management
c1_19
Climate change
c1_20
Poverty reduction
c1_21
Fighting corruption
c1_22
Judiciary reform
c1_23
Economic growth
c1_24
Disaster risk management
c1_25
Equality of opportunity
c1_26
Information and communications technology
c2_1
Social protection
c2_2
Gender equity
c2_3
Private sector development
c2_4
Public sector governance/reform
c2_5
European integration
c2_6
Urban development
c2_7
Energy
c2_8
Water and sanitation
c2_9
Reducing pollution
c2_10
Job creation/employment
c2_11
Health
c2_12
Financial markets
c2_13
Transport
c2_14
Agriculture and rural development
c2_15
Trade and exports
c2_16
Reducing crime and violence
c2_17
Natural resource management
c2_18
Climate change
c2_19
Poverty reduction
c2_20
Fighting corruption
c2_21
Judiciary reform
c2_22
Economic growth
c2_23
Disaster risk management
c2_24
Equality of opportunity
c2_25
Information and communications technology
c3
To what extent does the World Bank Group's work help to achieve development results in Bosnia and Herzegovina?
c4
The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program-for-Results, etc.) meet the needs of Bosnia and Herzegovina
c5
The World Bank Group meets Bosnia and Herzegovina's needs for knowledge services (e.g., research, analysis, data, technical assistance)
d1
How frequently do you consult World Bank Group's knowledge work and activities in the work you do?
d2
Are timely
d3
Include appropriate level of stakeholder involvement during preparation
d4
Lead to practical solutions
d5
Are well written and easy to understand
d6
Are source of relevant information on global good practices
d7
Are relevant to country challenges
d8
Are adequately disseminated
d9
Are translated enough into local language
d10
Are adaptable to Bosnia and Herzegovina's specific development challenges and country circumstances
d11
Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities (both global and local) make to development results in your country?
d12
Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities?
e1
The World Bank Group disburses funds promptly
e2
The World Bank Group effectively monitors and evaluates the projects and programs it supports
e3
The World Bank Group's approvals and reviews are done in a timely fashion
e4
The World Bank Group's Safeguard Policy requirements are reasonable
e5
The World Bank Group's conditions on its lending are reasonable
e6
The World Bank Group takes decisions quickly in Bosnia and Herzegovina
e7
Working with the World Bank Group increases Bosnia and Herzegovina's institutional capacity
e8
Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group makes appropriate use of them
e9
The World Bank Group provides effective implementation support (i.e., supervision of projects)
e10
To what extent do you believe that the World Bank Group's work helps to find solutions that promote public private partnerships in Bosnia and Herzegovina?
e11
To what extent do you believe the World Bank Group measures and corrects its work in real time in Bosnia and Herzegovina?
f1_1
Ensure greater selectivity in its work
f1_2
Collaborate more effectively with Government clients
f1_3
Work faster
f1_4
Reduce the complexity of obtaining World Bank Group financing
f1_5
Help to bring discipline/effective supervision to implementation of investment projects
f1_6
Offer more innovative financial products
f1_7
Offer more innovative knowledge services
f1_8
Provide more adequate data/knowledge/statistics/figures on Bosnia and Herzegovina's economy
f1_9
Improve the competitiveness of its financing compared to markets
f1_10
Reach out more to groups outside of Government
f1_11
Increase the level of capacity development in the country
f1_12
Improve the quality of its experts as related to Bosnia and Herzegovina's specific challenges
f1_13
Other
f2
When considering the combination of services that the World Bank Group offers in Bosnia and Herzegovina, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Bosnia
g1_1
Local radio
g1_2
International radio
g1_3
Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr)
g1_4
International newspapers
g1_5
Local television
g1_6
Internet
g1_7
Periodicals
g1_8
International television
g1_9
Local newspapers
g1_10
Other
g2_1
World Bank Group's publications and other written materials
g2_2
e-Newsletters
g2_3
World Bank Group's seminars/workshops/conferences
g2_4
Mobile phones (text messages)
g2_5
Direct contact with World Bank Group (i.e., face to face meetings/discussions)
g2_6
World Bank Group's website
g2_7
Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr)
g2_8
Other
g3
Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions?
g4
Do you have reliable access to the Internet?
g5
Do you use/have you used the World Bank Group website?
g6
Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, Twitter, YouTube, and Flickr)?
Total: 322
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